Intersect, May 2020

ED26 MAY 2020



Inspired by MEMBERS: Driven by DESIGN Welcome to our new website

A SHOWCASE OF THE BEST IN BUILDING DESIGN Designing a website is a fine balance between beauty, ease of navigation and practicality.

Inspired by the beautiful designs of our members, our new website encompasses practical resources, opportunities for education, networking and advocacy, as well as the many benefits provided by partners.

The flexible design makes this intuitive website perform well on all devices including tablets, desktops and smart phones.

The new platform will enable us to showcase the diverse aspects of the building design profession and the enormous impact our members have in forming Australia’s built environment today and into the future.

designmatters.org.au ďťż

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Contents 01. Project Matters

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- Kirrewur Court

Matter

Design Matters National appreciates the support of our sponsors.

of Victoria appreciates the support and assistance of our sponsors.

- Westlab

02. Member Matters

Thank you to Sponsors our sponsors

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03. Planning Matters 21 04. Industry Matters 25 05. Business Matters 30

Unlock the power of your Membership.

Update your Member Profile online today.

See page 16 for details.

DISCLAIMER Publication of an article or inclusion of an advertisement in this edition does not infer that Building Designers Association of Victoria Inc trading as Design Matters National agrees with the views expressed, or message conveyed, nor does it imply endorsement of products. In addition, Design Matters National does not accept responsibility for any errors or omissions. No content may be reproduced without the written permission of Design Matters National.

Requests should be lodged to The Editor, at info@designmatters.org.au. ďťż

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Issue 26

01.

Project Matters: Kirrewur Court - Heritage



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“A Geelong Heritage icon restored to its original heritage form and respectfully renovated.”

01. Project Matters: Kirrewur Court – Heritage

Winner Residential Design Heritage ++ Historical archaeological investigations were undertaken to determine intricate details of the original home, that had been lost through past development ++ The heritage aspects had to be well documented and protected during the works ++ Town Planning and heritage implications required all selections and design outcomes to be justified The Kirrewur Court project involved the restoration of the original Heritage Kirrewur Court Residence from its previous conversion to a Reception/Function Hall and re-establishing the property as a Family Residence including sympathetic additions to match the original heritage character of the original dwelling.

The home is located on a prominent corner in an established residential area of Newtown on a large parcel of land which equated to 1825m2, alongwith overgrown trees and rundown asbestos additions.

Nestled high up on the Newtown Hill presented opportunities to maximise the views over Newtown and the south of Geelong, GMHBA Stadium and across to Barwon river and glimpse of the Surfcoast.

The existing site conditions and the unsympathetic additions introduced in the late 1970's/early 80' provided challenges in regards to unearthing the original building forms in subfloor and ceiling spaces to allow Another Dimension Building Design to survey the original setouts of bay windows, and veranda and existing building footprints.

Further to this, extensive historical archaeological investigations were undertaken in conjunction with the Geelong Historical Centre.

Heritage photos from previous occupants of the original family that established the home were obtained to determine intricate details of bay window details decorative interlace design on the veranda and original front entrance. These photos were used to convey to Council's Heritage Advisor what was being proposed was reflective of the original forms that had been lost through past development.

The cornerstone of the project is the two storey extension which offers the occupants an expansive outdoor area featuring an infinity edge swimming pool, tennis court and stunning alfresco area … perfect for activity time with the children and entertaining family and friends.

The design intent was to restore and rebuild the original south bay windows, western veranda and window to their original forms. The design response saw the removal of all unsympathetic additions to the original dwelling. 

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01. Project Matters: Kirrewur Court – Heritage The new forms attached to the dwelling were designed using current day style open plan format and the exterior form pays homage to the pitched roof forms and brick materials paying respect to the original dwelling.

Large areas of glazing helped provide a transparent feel within the space and provide a contemporary feel.

There are so many stand out features throughout this home, from the restored bay windows, the restored West Veranda, reinstated windows, glazed wall and roof link between heritage and new forms, glass floors, exposed brickwork, expansive glass, polished white concrete floors, expansive vaulted ceilings, switchable glass, outdoor alfresco room, infinity edge pool, tennis court....

ACKNOWLEDGEMENTS

Designer:

Another Dimension Building Design

anotherdimension.com.au

Builder:

Raysett Constructions

Photographer:

Georgia Jayde Photography

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Issue 26

“The final product is a dwelling that just needs to be seen to be believed and appreciated in its completeness.”

Another Dimension Building Design Kirrewur Court Restoration & Additions



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01.

Project Matters: Westlab 

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Issue 26



“A once standard building has become a standout due to deft creativity and innovation.”

01. Project Matters: Westlab

Westlab: Winner Excellence in Use of Metal ++ The excellence in this design lies not in how much metal has been used but rather in the way it is used ++ Steel blades invite sunlight through the floor-to-ceiling windows while shielding direct lines of sight into the office. This allows the workers privacy from their exposed corner block without compromising on natural light Introduced as a traditional warehouse structure with attached office space the design brief was to develop a space with meetings rooms, staff facilities and reception for an expanding company looking to emphasise its brand of innovation, technology and creativity.

The project brief required the team at Project Now to not only adhere to Ballarat West Employment Zone's 'Urban Landscape Design Guidelines' but to deliver a highly functioning office and warehouse on a corner lot, that expressed the clients desire for a built form that encapsulated their values.

The projects challenges and constraints were not viewed in a negative way, as something to be 'overcome' but something to work with, so they could arrive at a unique outcome that is as practical as it is innovative.

Within a newly formed industrial estate, adjacent the Ballarat Airfield, the site is primarily surrounded by empty lots, save for a scattering of recently completed warehouses.

The only challenge offered by the site was the lack of existing context, but by being bound by the Design Guidelines, it allowed the design response to take shape and be moulded by both the guidelines and the clients brief.

Project Now’s design response incorporated a slick but ultimately utilitarian tilt-up concrete panel and black colorbond warehouse structure, wrapped at the southwest corner by a curved screen expressing fluidity, allowing the light to penetrate into the open plan offices and giving occupants a level of privacy on an exposed corner.

The most visible and stand out feature of the building is undoubtedly the metal screen. Allowing for a conventional and budget friendly 'square' timber frame construction behind, the screen sweeps its way around the structure. As one moves around the site, the screen evolves in colour from blue to green, presenting a dynamic and fluid facade. This was achieved through each blade of the screen being coloured blue on one side, and green on the other, representing the colours of the company logo. 

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Issue 26

01. Project Matters: Westlab The curved screening wrapping around the office portion of the building assists in allowing in diffuse, non-direct light which reduces the need for a high amount of artificial lighting. The diffuse light also provides for shading of direct sunlight, combined with double glazing throughout helps to assist in producing a thermally comfortable office environment.

The sweeping curves of the screen wrap around the perimeter of the office, with a series of over 250 aluminium, vertical blades, a total lineal length of 1.2 kilometres. These combine rigidity and strength, with precision and accuracy to form a finely crafted, lightweight skin; an ode to the future; a colour changing, poetic yet functional, dynamic facade; the embodiment of the company ethos for innovation, creativity and technology.

ACKNOWLEDGEMENTS

Designer:

Project Now

projectnow.net.au Builder:

MKM Constructions

Photographer: H-Studios

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“None of the design innovation would be possible without the use of steel as both a supportive structure in the posts and railings and as an expressive material for the vertical blades.�

Project Now Westlab

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02.

Member Matters

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Issue 26

Showcasing the best in building design

02. Member Matters

Get ready for a new world The world is changing in so many ways. Now, more than ever, a member based website needs to reflect the new order of business, networking and the value of association. The new Design Matters National website makes a strong statement about the skills and creativity of our members and will include content to attract the attention of consumers looking for building design skills.

The user experience has been at the key focus of the redevelopment project. Changes to navigation, dropdown menus for both mobile and desktop versions and a search function make it easier for everyone to find what they are looking for. We’ve also improved the structure of our content, so you’ll get more from a quick read.

As a member, the new member portal is rich in tools where you will be able to: •

Manage your membership via direct debit

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Update your profile

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Register for CPD events

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View your CPD progress and report new CPD activities

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Access Member only tools and partner benefits

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Post job Ads to find a new employee or looking for work

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Download Member logo to promote your Membership status

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Set your preferences on how to keep up to date on the latest news from Design Matters National and the industry

A comprehensive member profile, with up-to-date information will help you get noticed in the Members Directory.

Like any new building project, we also have a list of variations for this new site, and encourage our members feedback and suggestions to help us get it right.

Email your feedback to us at info@designmatters.org.au

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Update your Member Profile

Step 1: Click Sign in at the top of the Home page Step 2: Click Forgot Username? link

The first step in getting the most out of your membership is to activate and update your profile in MY PORTAL. On your first visit to MY PORTAL you will need to set a new password for your account by following the steps opposite:

Step 3: Enter the email address that you have provided us for your membership. We will email your username to the email address specified. Where you can follow the link to reset your password.

Step 4: You can now access MY PORTAL with your username and password.

Having trouble? We’re here to help. Email us at info@designmatters.org.au or call us (03) 9416 0227.

Profile image Choosing the right profile picture will help your profile standout on the Find a Member feature.

Download the Design Matters National Member logo to promote your membership status

Be sure to use a recent photo that looks like you.

Crop the image so your face takes up approx.

60% of the image (long distance shots don’t stand out).

Wear what you would wear to work. And smile.

Member Directory Nominate what information you want included on your FIND A MEMBER profile including contact details and links to your website and social platforms.

View your CPD progress, add CPD Participation and report on additional CPD here.

Looking for work or a new employee ? Post a vacancy on our website.

Making it easier for members with Membership Direct Debit To make it easier to pay for your membership, we have introduced Membership Direct Debit. This automatic payment facility offers members: •

Flexibility for paying membership fees with monthly payments rather than a one off lump payment in advance

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Convenience as it saves you time with membership fees paid automatically over a 12 month period

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Peace of mind as you’ll never miss a payment

To set up a direct debit arrangement, simply nominate your preferred credit card in the Preferences tab in MY PORTAL. Your monthly membership instalments will then be automatically deducted on the due date.

The direct debit service is administered by a third-party provider. If you cancel or change your given credit card, please update your payment details in your Member Profile immediately. You are required to commit to 12 months of membership (12 monthly payments) when applying for the Direct Debit payment.

Form function and profile come together at www.designmatters.org.au 

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DESIGN MATTERS NATIONAL Issue 26

Upcoming CPD Events Designing the Home of the Future - Part 2

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MAY

The Latest Advancements in Timber Construction

25 MAY

Monday 21 May 2020 | 2:00pm – 3:00pm AEST

Monday 25 May 2020 | 10:00am – 11:00am AEST

Samuel Jeyaseelan & Carmen Wilson - SUHO

Adam Jones - Engineering Advisor WoodSolutions | Mid-rise Advisory

1 NatHERS Technical Point 10 Star from concept to reality Looking at getting a concept to reality, the challenge of some Australian climate zones in getting the 10 star rating, justification of excluding some sustainability strategies in order to achieve 10 stars, importance of window selection, methods of construction, application of materials and tech data and importance of collaborating with suppliers.

Designing the Home of the Future - Part 3

28 MAY

1 CPD Point The market for mid-rise timber buildings are on the rise. With these types of buildings it isn’t just about wood products, but a multi-disciplinary systems based approach to deliver the required finish. Designers are moving to timber as the preferred solution for zero carbon commitments, biophilic design and in search of productivity improvements through prefabrication.

Revit Training Series Part 4 - Architectural Project

Thursday 28 May 2020 | 2:00pm – 3:00pm AEST

Friday 29 May 2020 | 11:00am – 12:00pm AEST

Geraldine Petit & Samuel Jeyaseelan - SUHO

Tomislav Golubovic

1 NatHERS Technical Point The Devil is in the Detail Join Geraldine Petit, from SUHO for an inside look at specification of ‘To Architects/Building Designers detail ’ to being ‘As constructed on site’ and the challenge of collaborative and concurrent design during contract administration. Also discuss product information from suppliers, interpretation and facilitation of communication chains by being proactive on site during contract administration.

Double Glazing V High Performance Windows

10 JUN

This fourth session for Revit Training will start working on an Architectural project using an old AutoCAD file as our base.

Here we will learn how to create floors, walls, doors and other elements required to create our first Architectural project.

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Contract Administration Workshop Thursday 11 June 2020 | 9:30am - 4:00pm AEST

James Matejko - Oknalux

Geoff Hoare

This webinar will discuss what is double glazing and why do we need it? It will identify key features to consider when comparing double glazing options and the difference between an ordinary double glazed system and a high performance double glazed system. It will also explore important features including frame selection, cavity size, argon gas, low-e glass, tinting, and how to calculate the energy efficiency of a window.

MAY

2 CPD Points

Wednesday 10 June 2020 | 10:00am - 11:00am AEST

1 NatHERS Technical CPD point

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JUN

5 CPD Points Assist building designers to develop the knowledge and skills to: • Manage and administer standard form building contracts • Develop administrative and reporting system to manage a building contract on behalf of a client • Enable participants to confidently offer Contract Administration as another service within their practice.

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CLICK. LISTEN. LEARN Design Matters National Virtual Series

Latrobe City Council Planning and Major Bulding Developments

15 JUN

Revit Training Series Part 5 Structural Project

Monday 15 June 2020 | 11:00am – 12:30pm AEST

Thursday 25 June 2020 | 6:00pm – 8:00pm AEST

Gail Gatt - CEO Latrobe City Council

Tomislav Golubovic

1.5 CPD points Join us and Gail in covering the following topics: •

Overview of recent planning activity and major building developments in Latrobe

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Key design elements of Latrobe’s iconic buildings

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How Council can help local business during and after the pandemic

Windows in a 10 Star House: Considerations and Compatibilty

16 JUN

Tuesday 16 June 2020 | 10:00am – 11:00am AEST

25 JUN

2 CPD Points This fifth session for Revit Training series will cover how to create our first structural project. From placing Columns and Beams, and then look at how to create some Structural Connections, and output drawings.

Coming Soon: CPD Intensive – Avoid the last minute rush

James Matejko - Oknalux (Window supplier for Adelaide’s first 10 Star Home )

1 CPD point The webinar will explore the features to consider when comparing high performing double glazed systems. It will also explore the challenges that can be faced when trying to achieve a 10 star rated home and some key methods to consider when looking at windows.The webinar will also outline some interesting home automation systems to assist in achieving incredible energy efficiency results.

Accredited TPA Workshop – Advanced

24 JUN

Wednesday 24 June 2020 | 10:00am – 2:30pm AEST Matthew Graham - Principal of Graham Energy

10 NatHERS Technical CPD points Exclusive for Design Matters National accredited Thermal Performance Assessors (TPAs) and tailored for those using FirstRate5 who have completed the Introductory and Intermediate workshops. This workshop includes 6 hours preparation using a supplied set of documentation to complete an assessment in a specified version of the software prior to the 4 hours workshop where you will undertake a step by step review of the project.

For all Design Matters National Accredited Thermal Performance Assessors your voice has been heard. Our solution, an intensive two week period of webinars specifically designed to reach Thermal Performance Assessors and those interested in efficiency, in design and application is coming soon.

During this period Accredited Thermal Performance Assessors will have at their fingertips the opportunity to obtain NatHERS Technical CPD points towards your accreditation.

Stay tuned for more information on how to register.

To book your next CPD Event visit www.designmatters.org.au/Events 19

Issue 26

02. Member Matters

New Member Benefits The Design Matters National Member Benefits Program provides members access to a range of business and lifestyle benefits designed to help to support members at work and at home by saving time, money and resources.

Benefits include discounts and exclusive offers from a range of service partners. We have recently added three new partner programs:

New Partners IT & Services Interscale is a Melbourne-based, national provider of Information and Communications Technology services. We specialise in the delivery of market-leading technology services such as: security, disaster recovery and cloud services. We also offer managed services, networking, consulting & advisory and procurement services. We focus these services on the Architecture, Engineering & Constructions Industry and Education sectors.

In light of these focused industries, we are developing not only our technical teams with knowledge of the IT requirements for businesses in this area, but also on the solution workflows that are used today and are being developed to make an impact on your business tomorrow.

Interscale is offering 10% discount to Design Matters National members for the following: •

Architecture, Engineering & Construction Collection

•

Revit - BIM Software

•

Autodesk - AutoCAD

To receive discount code, please contact info@designmatters.org.au Professional Planning Services Inspired by the intersection between the natural and built environment, every project we undertake seeks to deliver a positive outcome for the community. Consultative and collaborative in our approach, our town planning and project management services turn your vision into a decision.

Bupa offers the value you need

Looking for a trustworthy, dependable town planner to partner with to deliver a positive outcome on your project? Town Planning & Co. have experience in both local government and private practice providing us with a strong understanding of the town planning process and positive being a Bupa member, relationships with council officers. which you get in addition to your

Discover the benefits of corporate benefits, to help you take careMembers of your andforwellbeing andwith live a Design Matters National have health the opportunity one on one coaching consultants who understand the town planning process from start to finish. healthier, happier life.

Keep your projects moving. For more details, please contact info@designmatters.org.au

Pay nothing for dental check-ups

Taking care of your mental health

Social mouth Media Consultants Pay nothing for regular dental check-ups, guards, To support our members, we pay towards the cost of both bitewing X-rays, scale and cleans and fluoride treatments at psychology andadvice. counselling, at recognised providers, under Get the latest social media marketing strategy and Members First Platinum dentists when you have selected our mental health category on most Extras and packaged 2 Experts consultants can help you develop a roadmap through social media and show combined Hospital and Extras coverAttention (up to yearly limits). covers. you how to implement it, to deliver results.

Training programs can professionally develop yourself or your team so you can deliver social media results in-house. Develop a more viable campaign with your in-house team by pairing Age-based discount on all Domestic Hospital Corporate cover with great benefits with our professional social media consulting team. covers Bupa have teamed up with your employer so you can access Design Matters National members have access to a FREE 15 minute consultation call with a a range of health and wellness services as well as unique If you’re aged 18-29, you could be entitled to receive an agetrained consultant. corporate benefits. Join your colleagues on your corporate based discount on your Domestic Hospital cover in addition health plan to take advantage of these benefits, including to your current corporate benefits. The discount is calculated For more details please contact info@designmatters.org.au discounted health insurance premiums that may be available at 2% for each year you’re aged under 30, when you first to you. purchase Domestic Hospital cover. 3

For the latest partners and special conditions email info@designmatters.org.au 

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03.

Planning Matters

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Little bits that can make a big difference to your town planning outcomes

03. Planning Matters

VCAT COVID-19 Delays Practitioners should be aware that VCAT has placed ‘on hold’ all planning matters listed for hearings from mid-March to the 15th May 2020, due to Covid 19 safety issues associated with face-to-face hearings. These matters will be re-listed, at dates yet to be determined.

VCAT is keeping all parties informed of adjournments and aiming to incorporate more video conferencing and telephone calls into their regime of hearing-types, as well as utilising ‘on the paper’ decisions (without hearings) where possible.

Clause 1 expects matters currently listed for hearing beyond May 15 may also be affected, as the Tribunal attempts to work through the backlog.

These delays, although frustrating, do present a great opportunity for permit applicant’s, whose matters are awaiting re-scheduling, to work with Council and objectors to resolve outstanding issues via without-prejudice mediations/decisions.

Our experience has been that VCAT is very supportive of any genuine attempt to resolve matters prior to a hearing. Outcomes from such mediation processes, even if total agreement is not reached, are likely to reduce the number of outstanding issues and ensure the matter can be dealt with more expeditiously by the Tribunal. If you are seeking advice on how to ensure your VCAT matters do not stagnate, please do not hesitate to contact Clause 1 Planning.

VCAT: Getting an objector’s appeal summarily struck-out The right of objectors to appeal to VCAT for review of Council decisions to grant planning permits (pursuant to s.82 of the Planning and Environment Act 1987) is an important and well-established part of the Victorian planning regime.

However, for permit applicants, the cost and delays associated with objector appeals can be significant. And it can sometimes feel like these proceedings are devoid of planning merit and do not warrant wasting the permit applicant’s, Council’s or the Tribunal’s time.

In a recent VCAT appeal, Axicom Pty Ltd v Melton CC (Red Dot) [2020] VCAT 190, the Tribunal provided some interesting commentary on its powers to summarily dismiss/strike out appeals that are considered devoid of merit.

Section 75 of the VCAT Act provides that:

At any time, the Tribunal may make an order summarily dismissing or striking out all, or any part, of a proceeding that, in its opinion— a. is frivolous, vexatious, misconceived or lacking in substance; or b. is otherwise an abuse of process.

Generally, for an application for dismissal to be successful, it must show that a proceeding is obviously without merit and unequivocally bound to fail. However, due to the wide discretionary merits-based assessment required in planning matters, this test constitutes a very high bar and results in very few cases being dismissed at these early stages.

In the above case, Axicom appealed Council’s decision to grant a permit for the use and development of land for the purposes of a telecommunications antenna/pole. The Tribunal found that the appeal was “misconceived or lacking in substance, because it is devoid of planning merit having regard to the grounds of review” and summarily dismissed it.

In coming to that conclusion, the Tribunal’s Deputy President stated: 16. The power in section 75(1) of the VCAT Act is predicated on the ‘opinion’ of the tribunal that a proceeding is misconceived or lacking in substance…

17. In forming the requisite opinion, the Planning and Environment List at VCAT is uniquely constituted as an expert tribunal, with experienced members well able to determine the occasional matter that is devoid of planning merit and bound to fail.

18. Moreover, in an era where courts and tribunals are concerned with limited resources and efficient case management, it is appropriate that proceedings that are objectively devoid of planning merit are quickly disposed of – albeit cautiously (…) There is a public interest in avoiding lengthy hearings for matters that have no prospect of success.

Although, far from opening the floodgates for summary dismissal of objector appeals, these comments do provide some hope for permit applicant’s who find their approvals being challenged at VCAT on vexatious or hopeless grounds. 

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VCAT: Objector appeals for commercial advantage Following on from the above article, with reference to Axicom Pty Ltd v Melton CC (Red Dot) [2020] VCAT 190, it is noteworthy that Axicom was a competitor of the permit applicant. In dismissing their objectors appeal the Tribunal also stated: I consider that an objector application for review that is brought for a collateral purpose by a commercial competitor, and otherwise lacks planning merit, can be considered to be vexatious and an abuse of process for the purpose of section 75 of the VCAT Act. Again, there is a public interest in quickly disposing of such matters.

Not only did VCAT find that the objectors appeal was “misconceived or lacking in substance, because it is devoid of planning merit”, it also found that the proceeding was “vexatious or an abuse of process, because it has been brought for a collateral purpose, and is intended primarily to secure or maintain a commercial advantage.”

Notably, Section 150(4)) of the Planning and Environment Act 1987 provides: (4) If any proceedings are brought before the Tribunal under this Act and the Tribunal is satisfied that—

(a) the proceedings have been brought vexatiously or frivolously or primarily to secure or maintain a direct or indirect commercial advantage for the person who brought the proceedings; and (b) any other person has suffered loss or damage as a result of the proceedings— the Tribunal may order the person who brought the proceedings to pay to that other person an amount assessed by the Tribunal as compensation for the loss or damage and an amount for costs.

As stated previously, the right of objectors to test the decisions of Council remains an important part of our planning system – but in instances where objector’s primarily seek to gain a commercial advantage over the permit applicant, and frustrate the process without planning merit, they not only run the risk of their appeal being summarily dismissed, they also run the risk of costs and damages being awarded against them.

These tid bits are part of the regular contribution made by Clause 1 Planning to Intersect. For more information visit www.clause1.com.au

Ph: 03 9370 9599 www.clause1.com.au

Passive House Designer Course and Exam Box Hill Institute are taking enrolments for the June Passive House Designer course and international exam.

The international Passive House Standard is one of the most rigorous sustainability standards in the world. High-performance buildings designed to be sustainable and energy efficient, make financial and environmental sense, as well as being healthier and more comfortable for occupants.

Successfully passing the Passive House exam provides you with international accreditation with the Passive House Institute (based in Germany). The Passive House courses will provide you with the skills and knowledge to meet increasing Australian demand for high-performance and healthy buildings.

For more information visit: www.boxhill.edu.au/courses/certifiedpassive-house-designer-cphd1-sc/ 

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Issue 26

YO U K N OW B U I L D I N G

WE K N OW INSUR ANC E Specialist Insurance Providers to the Building Industry

Sketch Building Design Pty Ltd Photographer: Dana Beligan

BUILDING DESIGNERS • CONSTRUCTION • ARCHITECTS • ENERGY RATERS • ENGINEERS

W E B B E R I N S U R A N C E . C O M . A U / D E S I G N M AT T E R S designmatters@webberinsurance.com.au

• 1300 668 553

WEBBER INSURANCE SERVICES PTY LTD | ABN 88 648 036 929 | CAR: 413233 As Authorised Representative of Webber Insurance Group | ABN: 70 612 339 894 | AFSL: 488465 

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04.

Industry Matters

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Issue 26

Smart homes have the potential to revolutionise our lives, leaving us happier, healthier and more comfortable.

04. Industry Matters

Intelligent living – smart technology in the home environment Our world is changing at a rapid pace. The last generation born before the internet became commonplace are already in their twenties, and devices once considered science-fiction fancy – such as smartphones, virtual reality, driverless cars and robotic vacuum cleaners – have all become realities within the last decade.

Our world is changing at a rapid pace. The last generation born before the internet became commonplace are already in their twenties, and devices once considered science-fiction fancy – such as smartphones, virtual reality, driverless cars and robotic vacuum cleaners – have all become realities within the last decade.

As our lives become more and more connected through technology, the ways in which we communicate, work and relax are undergoing an upheaval. A paradigm shift continues to take place within our homes, workplaces and cities, as we realign the way we live to make the most of the possibilities that emerging technologies offer.

While smart home technology is an established concept, it is still some way from being established as a standard feature in every home. This is almost certain to change over the next decade and eventually be part of everyday living for everyone.

By 2030, it is predicted that smart home technology will become a standard feature in houses, becoming as critical as plumbing, lighting, windows and doors in the building design considerations.

Here is a look at some of the conveniences we enjoy from smart technology that will continue to evolve and become standard in our lives.

Say goodbye to light switches and remote controls Homes of the future will be driven by voice-activated technology, making your ordinary hand activated remote control obsolete.

Cinema systems, music, heating and cooling and light switches can turn themselves on and off at the sound of your voice.

Love them or hate them but Siri and her pal Alexa will only grow in use.

And … the television unit The days of the family sitting around one television screen are disappearing. But that’s not because we’re giving up on our entertainment. Room streaming, tablets, iPhones and laptops will be how we view our shows, putting an end to communal watching – at least within the home.

Which will have a knock-on effect on design. With the central TV disappearing, you’re going to see a trend toward more ‘breakout’ spaces for people, places, or nooks, where, if you want to watch the last episode of Game of Thrones, you can go away with your laptop in a room that isn’t necessarily your bedroom, but it’s not the lounge room either.

Multi-room audio Stream music throughout the house... classical in the study, jazz in the kitchen, easy-listening in the alfresco and rock in the kids room. Allow our guests to stream their own music collection from their portable devices.

Elegant and efficient lighting Smart lighting is a subtle and effective way to influence the ambience and efficiency of a home. Automation can allow lighting to turn on when you are in a room and turn off when the room is empty. lluminate a hallway for safe entry or configure ambience settings to create any mood lighting.

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Comfortable climate control The ability to control the temperature in a room has been around for years, but being comfortable encompasses more than adjusting the temperature. Automating humidity levels as well as opening and closing of curtains at peak times during the day can also assist in maximum energy efficiency.

Say hello to smart toilets Japan has been selling high tech toilets for more than 30 years, with features such as heated seats and calming music. Toilets in the next 20 years will do more than function as a place to look at your phone, study the form guide or read a book. Toilets of the future will be able to weigh you, measure your health vitals, such as blood sugar and blood pressure and use data to detect potential health problems.

Dedicated home office space and integrated technology We are experiencing a need for it now, and life after COVID-19 restrictions may see an increase in consumers including an “adaptable space for work or study� in their design briefs, to allow the flexibility to work from home.

Moving rooms Motorised panels, hidden technology, in-wall audio-visual equipment and biodynamic lighting could all help transform single-purpose rooms into areas useful for multiple activities.

Retractable roofs, windows and walls could go one step further, bridging indoor and outdoor areas in order to maximise the amount of space available to occupants.

Support for TPA Members Design Matters National engages with professionals and experts in the industry on a range of relevant issues affecting or impacting Thermal Performance Assessors.

Our Environment and Sustainability Hub Advisory Board and Technical Advisory Committee provide practical and technical knowledge to anything from software issues to policy and regulation implications. They meet regularly to discuss a range of topics and how they might affect energy raters in practice and more broadly within the industry while also using their experience and knowledge to advocate for our members.

Our Quality Assurance auditors have extensive experience in producing energy assessments and understanding the requirements of particular software or regulation and aim to provide comprehensive, constructive feedback as part of this process.

We understand many of our members often work in isolation and the audit process provides a thorough examination of assessments while identifying opportunities for improvement to practice and may even increase efficiency!

Sunscreen for windows

Frequently Asked Questions

Smart adaptive glass, which adjusts window tint to manage glare, heat intake and sunlight, would help to make our dwellings more comfortable and energy efficient. This technology has already been adopted in commercial applications and could potentially be adapted for residential buildings.

Have you checked out the TPA FAQ section on the new Design Matters National website? Search a range of topics to help troubleshoot common issues encountered by Thermal Performance Assessors.

Security Security cameras and alarm systems are one of the most popular smart systems being installed today by smart home specialists.

You can check who is at the front door or by the side gate (regardless of if you are home or not) or video intercom from room to room. Great when you want to bring everyone together.

Have you ever asked yourself, did I lock the back door ? Smart technology allows you to be notified if a door is left open, when someone enters the house or if motion is detected.

With a significant number of devices emerging in our homes requiring internet access to operate, the potential for people to hack into our homes and gain sensitive information also grows. Securing homes from digital intrusion will be critical for homeowners peace of mind and safety.

While we are currently integrating smart technology into our homes, with the pace at which new tech is advancing, 2020 could feel like "the old days" before we know it. Technology-focused new builds will create homes that will require innovative thinking at the building design stage to seamlessly embrace the potential towards achieving comfort, security, independent lifestyle and enhanced quality of life for clients. A solution good building design can provide.

TPA Support Desk Design Matters National members cab draw upon very knowledgeable and efficient Help Desk expertise to get the answers you need to keep you going in your energy assessments.

Simply email info@designmatters.org.au stating your issue and software version and know that help is at hand.

Issue 26

The finishes have begun and the 10 Star is coming together 04. Industry Matters

Progression on Adelaide’s 10 Star Home

By Ruth Nordstrom, SUHO Studio Manager Construction has steamed ahead on Adelaide’s 10 Star Home by SUHO since our review of airtight testing in the March issue of Intersect. The 1st BDT test was run by airtightness specialist Jessica Allen and was really conclusive: 0.6 ACH. At the end of 2019, the careful work of the bricky gave a new dimension to the house. East Hampton bricks, glazed bricks (blue Lagune and Wasabi) in the kitchen and the bathrooms delivered by PGH, not only beneficial in terms of passive design give a real character to the house and the colorful glazed bricks (blue Lagune and Wasabi) in the kitchen and the bathrooms add a contemporary funky touch.

After electrical work and plumbing have been fitted in the service layers in the wall and ceiling, Geoexchange, has set up the distribution boxes and most of its HRV piping in the ceiling. The HRV unit has been supplied by Stiebel Eltron.

In the meantime, the work outside started.

Maxline profile delivered by Revolution roofing and Bluescope, cover it’s monumental first wing. The Matrix cladding delivered by our partner James Hardie has been set up, setting forth the willowy profile of the house.

And the finishes have begun on the inside. The plasterboard delivered from Knauf Gyps, an exemplary green tagged product, has been installed and prepared for painting, giving a good idea about what a big ‘small house’ is.

At this stage, the 10 star is dressing up. The matrix cladding have been painted outside. The wooden cladding it showing it’s best - inside and outside - and the tiler just finished their work, revealing the selection of tile that match with the glazed brick and the brass angle ready to enter resonate with the Consolidate Brass Tapware to be set up soon.

Designing the Home of the Future - Part 3

28 MAY

Join us and the SUHO team at the Home of the Future 3 part webinar series where we look at taking a 10 Star design concept to reality – the challenges, the tricks and the keys to success.

For more information visit www.designmatters.org.au/Events

Dedicated service riser installation and cabling has been coordinated with the assistance of MCS and Smart Automation Design for ABB automation and Stiebel Eltron HRV system.

The house is opening its second wing ready to take off with the pergola construction.

It is a great time for designer and builder to see the hard work that has been done in the design stage and on site to complete high quality detail is now giving back. The combination of the Maxline monument profile, matches with the color of the window, the flashing and the venetian recessed in the cladding. The visual continuity between the ceiling and the soffit through the top awnings made of sustainably sourced wood as well as the nook area and the internal reveal create a real dialogue between inside and outside. 

28

Hall leading into the main living area where the service riser cupboard is concealed within the European Style Laundry. ABB Solutions Manager Damian and MCS Lucas and Jason discussing the specifics of the integration and coordinated effort to ensure that air-tightness is maintained.

Richard from KESAB Clean Site was also in attendance this month undertaking the next Toolbox meeting which trains trades to adhere to environmental controls to ensure waste is minimised and the Kartaway report came back saying that 95% of the waste from the pickup was recycled.

The bedroom is already showing the example of utilising daylighting analysis undertaken during the Design Matters National 10 Star Challenge to ensure that we can efficiently target artificial lighting. This room requires very little artificial light during the day, a common feature of most of the home.

Before Timber eaves were about to be installed in January you could see the ceiling service channel being utilized to ensure that the insulation wasn’t compromised by wiring etc.

HRV being installed in bedroom 1.

After the insulated eaves were installed. ďťż

29

Issue 26

04. Industry Matters: Progression on Adelaide's 10 Star Home

Brickwork was pointed in the kitchen and remainder of the rooms where thermal mass is utilised to enhance the performance of the home.

The open fixed structure will house a deciduous vine, utilising nature for the performance of the home.

ďťż

30

05.

Business Matters

ďťż

31

Issue 26

Control and clarity to make swift decisions are what businesses need right now 05. Business Matters

How to ride out this wave of uncertainty with a stability plan

By Brent Szalay, Managing Director, SEIVA (Business, Tax and Wealth Advisors) I hope you’re keeping safe and sane, in what is a really insane time in our history. Amongst all the uncertainly of this pandemic, my hope is to educate and empower you to make clear decisions for your business over the coming months. The way to achieve this, is by putting a stability plan in place.

In this article, I outline the steps and provide you with the tools to create such a plan. It will focus on forecasting and managing your cash flow, as well as understanding the significant Government stimulus initiatives that you’re able to utilise. A key benefit of creating a stability plan for your business, is it will no doubt reduce the anxiety spurred on by the uncertainty of these times. Control and clarity to make swift decisions are what businesses need right now.

Firstly, I want to stress that what we’re experiencing at the moment is not normal. But, when we pause to reflect on our past, we realise we have all been through crises before. Loss of a business, loved one, relationship… I won’t dwell any further. The key point I want to make though, is, we have the ability to be resilient and pivot our way over this pandemic bridge. And, once we have a stability plan in place, we can start to open our minds up to what we want our business to look like on the other side. The fact is, we don’t often get these breaks that provide us with space to look at our business with refreshed eyes and perspective. The likes of Uber, Slack, Airbnb, and WhatsApp were all created during the GFC. Doom certainly isn't the only outcome of our current gloomy situation.

SO, WHAT DOES A STABILITY PLAN INVOLVE? •

Evaluating your cashflow position, considering a worst- and best-case scenario, is key for clarity

•

Analysing strategies that bridge any cashflow gap, such as: --Access to Govt stimulus initiatives – understanding what they are, and how to access them --Cutting costs, in line with your cash shortfall --Considering a SME Bank loan (up to $250,000)

•

Reviewing opportunities to change the way you ‘do business’ and generate revenue

•

Leadership; thinking about what you want your new normal to look like

SO, WHAT ARE THE STEPS TO CREATING A STABILITY PLAN? EVALUATING YOUR CASH FLOW POSITION It’s important for you to understand the impact of COVID-19 on your business, as well as your personal position. All so you can make informed decisions as to what to do next. if you would like a copy of our cash flow forecast template you can access it here www.seiva.com.au/download-our-cash-flow-template/ To do this, you need to conduct a cash flow forecast to understand any revenue impact.

1. Assess your income - the key driver of your future cashflow Key point: Income drives the ability to pay costs - i.e. staff, rent, etc. So, forming a view on any income adjustments will help you decide what to do next.

32

•

Assess the impact on your sales over the next 6 months

2. Evaluate cost reduction - opportunities

•

Forecast your likely sales (based on your best estimate), month-by-month, for next 6 months

•

Wages / contractors - staff

•

Rent - speak to your landlord to defer / reduce rent

List your current projects - and consider how they'll be affected

•

Discretionary spending: i.e. entertainment, non-essential subscriptions, new projects, etc.

•

Debt repayments - speak to your bank

•

Tax - defer payment on tax

•

**Personal wages

•

--Review projects in your pipeline - to see how they'll be affected --Talk with strategic partners - i.e. builders, Govt, etc. - to assess the impact of the pandemic on their business operations.

--Estimate the timing of your upcoming payments (not just when work is done.)

2. Apply your existing cost base from your profit and loss (expenses) to your sales forecast

Then: apply any of these cost reduction opportunities to your model, before finalising it and making any big decisions.

•

3. Evaluate your cash savings - opportunities

So, if you were to make no decisions on cutting costs, what would that scenario look like for your forecast?

3. Adjust your cashflow (non-profit and loss items) to capture all other outlays. Include, items such as: •

Receivables and payables - what is the timing re: collection and payment

•

Repayment of principal debt - i.e. any business loans

•

Any existing payment arrangements with the ATO

•

Capital expenditure – i.e. equipment, subscriptions, etc.

•

Timing of your staff's superannuation payments - quarterly v monthly

•

**Personal drawings (outside wages)

a. Review your personal budget and take the same cost-cutting

approach, as mentioned above.

-- Bank – speak to your bank to defer payments -- ATO – speak to the ATO to defer payments -- Reduce / cut spending -- Rent – speak to your landlord

4. Adjust your personal cashflow to minimise overall spending.

Some strategies to consolidate, include the following:

b. Do you have any business cash reserves that you can contribute?

Once you analysed your opportunities to bridge your cashflow gap, list those you plan to implement into an action table, such as below.

This is a key part of your management plan. Other important tactics to stay accountable to your plan, are: •

Nominate and meet with an appropriate person to assess and reassess your cashflow forecast - weekly

Defer Tax payments – speak with your accountant

•

Adjust your cashflow model according to new information

•

Seek rent assistance – speak with your landlord

•

Work with external advisors to keep informed (such as your Accountant)

•

Defer capital expenditure

•

Look after yourself - take care during this stressful period.

•

Minimise discretionary spending – holidays, entertainment.

•

Defer loan repayments – speak to your bank

•

ANALYSING STRATEGIES THAT BRIDGE ANY CASH FLOW GAP

Now that you have evaluated your position, it’s time to analyse and implement strategies to ride out the storm. Your goal should be to neutralise your cash shortage, each month. To do this, firstly you should evaluate your Govt. stimulus, cost reduction and cash savings, opportunities.

STRATEGY

ACTION/S

Reduce staff to 50% for the next 2 months - from this Friday

• Prepare support information for the team, Govt. initiatives they can access, etc.

WHO'S RESPONSIBLE

BY WHEN

Brent and Natasha

Tuesday

• Arrange team discussion to communicate plan.

Defer bank repayments by 6 months

Speak to Bank

Darko

Monday

1. Evaluate your Govt. stimulus - opportunities

Defer tax payments

Speak to Accountant

Brent

Friday

Then: apply what you’re eligible for to your cash flow model and then reassess your cash flow shortfall.

Reduce/defer rent by 6 months

Speak to Landlord

Brent

Friday

Cut personal spending by $300 per week

Examine and list items to cut

Brent and Darko

Friday

Govt. cash booster incentive

Submit application

Natasha

Friday

Govt. Job Keeper incentive

Register on www.ato.gov.au

Natasha

Thursday

SME Bank loan - $250,000

Apply to bank lender

Darko

Monday

if you would like a summary of the Stimulus Initiatives, you can find it here. www.seiva.com.au/download-the-latest-stimulus-summary/ PAGE 1 STIMULUS MEASURE

WHO’S ELIGIBLE

HOW TO CLAIM

Job Keeper Payment

•

Receive up $1,500 per fortnight, per employee that you keep on.

Businesses with turnovers under $1billion, with a turnover decrease of at least 30%;

•

For employees who were on hand at 1 March 2020, who: - Are full time employees; or - Are part time employees; or - Are casuals who have worked with you for at least 12 months.

- Are Australian Citizens, Permanent Residents, or hold a specific Visa.

Register on www.ato.gov.au

$50,000 cash payment (against PAYG Withholding Tax)

•

Businesses with an aggregate turnover of under $50 million (based on last year); and

Receive a payment equal to 100% of your PAYG Withholding (minimum $10,000 payment, maximum $50,000 payment).

•

Who employ staff and remit PAYG on salaries and wages.

Additional $50,000 cash payment (against PAYG Withholding Tax)

•

Businesses with an aggregate turnover of under $50 million (based on last year); and

Receive a payment equal to your Boosting Cash flow for Employers Payment, spread equally over your June through September Activity Statements (minimum $10,000, maximum $50,000).

•

Who employ staff and remit PAYG on salaries and wages.

Supporting Business Fund

•

Businesses that have been subject to closure or impacted by the restrictions announced by the Victorian Government;

•

Applications can be lodged via the this link.

Victorian Businesses impacted by the government announced shut downs or restrictions can access grants of up to $10,000 from the Vic Government.

•

Provide a copy of your latest BAS.

•

Employ People;

•

Provide all additional information required in a timely manner.

KEY DATES •

Interest can be registered now.

•

Registrations will open in the coming weeks.

•

Payments will begin from first week of May 2020

All you need to do is lodge your March 2020 June 2020 BASs on time.

•

Payments will be made from 28 April 2020.

•

Monthly lodgers will also receive subsequent payments from 21 May 2020 for the April IAS and 21 June for the May 2020 IAS.

All you need to do is lodge your June 2020 September 2020 BASs on time.

Quarterly lodgers will receive more payments from: - 28 July 2020; - 28 October 2020.

Monthly Lodgers will receive payments from: - 21 July 2020; - 21 August 2020; - 21 September 2020; - 21 October 2020.

•

Who have a Turnover of over $75,000;

•

Who Have Payroll of less than $650,000 (Payroll Tax taxable wages);

•

Hold an ABN at 16 March 2020 (different to the 12 March date attached to Federal measures);

•

Have been engaged in carrying out the operation of the business in Victoria on 16 March 2020.

Apprentice & Trainee Wages Subsidies

•

Employees with less than 20 full time staff;

Receive up to $21,000 wages contributions for wages paid to trainees and apprentices.

•

Retain your trainees and apprentices;

UPDATED: MARCH 31 ST, 2020

Undergo an assessment with an Australian Apprenticeship Support Network (AASN) provider.

Applications are open now until 1 June 2020.

Applications can be taken from mid-April through an approved provider.

2 SEIVA .COM. AU

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Issue 26

REVIEWING OPPORTUNITIES TO CHANGE THE WAY YOU ‘DO BUSINESS’ AND GENERATE REVENUE

•

What new opportunities exist for you AC (after corona)?

•

What have you learned from remote working?

I’d like to encourage you to consider how you can create value (and revenue) differently. Look around and open your eyes.

We’re already doing things differently, as we’re forced to work from home and change our behaviours. For example, more and more people are shifting to regular online shopping, having their food delivered to their homes, consuming content online, and conducting meetings via Zoom. They’re also spending a lot of time in their home environments, reviewing their set up, assessing spacial design layouts…

•

How have your client's needs shifted, if at all?

•

What new internal processes can you formally implemented on-going?

Take a moment to ponder these points: •

How could you provide your services, differently?

•

How have your client's attitudes and needs changed in the present climate?

•

Can you offer your skills and potentially partner with other businesses to create a new service offering?

•

Can you take your offering online?

Can you focus on building your community and content, improving your processes; all to generate future revenue AC (after corona)?

LEADERSHIP: THINKING ABOUT WHAT YOU WANT YOUR NEW NORMAL TO LOOK LIKE

Your responsibility as a leader is to look to the future and to put a plan in place for what you want your business to look like. As a creative person, think of it as you have a blank canvas to work with.

Once you have your stability plan in place to ride out the next six months, I encourage you to consider creating a Strategic Plan for your business, that outlines what you want your new normal to be AC (after corona).

In Summary •

A stability plan will help you make swift and informed decisions, to minimise this impact of these uncertain times

•

Look for strategies to bridge your cashflow gap

•

Continue to assess your cashflow weekly, as we’re in a rapidly changing environment

•

Make sure you maximise the Govt. stimulus support

•

Consider what do you want your business to look like AC (after corona).

My final tip would be to review your Stability Plan with the guidance of your Accountant / Advisor, as it’s vital to really understand these drivers of your business. If our SEIVA team can do anything to help you navigate the significant stimulus opportunities or implement a customised stability plan for your business, please don’t hesitate to get in touch. I look forward to getting to the other side of this pandemic bridge, together.

Keep safe

Town Planning Consultants

When was the last time you actually put pen to paper and articulated a 5-year vision for your business? And, have you been through the process to defining your businesses purpose; why you exist?

Watch this Simon Sinek video as he explains a simple ut powerful model for inspirational leadership. His examples include Apple, Martin Luther King and the Wright Brothers www.ted.com/talks/simon_sinek_how_great_leaders_inspire_ action?language=en

Beyond being clear on your business vision and purpose moving forward, also ask yourself: •

Looking back to BC (before corona), how could your business have been better prepared?

•

What have you learned from this experience and what can you do better, moving forward (re: your services, how you provide them, working from home flexibilities with your team, internal processes, etc)?

Where Your Vision is Our Purpose 435 Nepean Highway Frankston Victoria 3199 03 8765 2455 info@townplanningco.com.au townplanningco.com.au 

34

Bupa offers the value you need Discover the benefits of being a Bupa member, which you get in addition to your corporate benefits, to help you take care of your health and wellbeing and live a healthier, happier life.

Pay nothing for dental check-ups

Taking care of your mental health

Pay nothing for regular dental check-ups, mouth guards, bitewing X-rays, scale and cleans and fluoride treatments at Members First Platinum dentists when you have selected combined Hospital and Extras cover (up to yearly limits).2

To support our members, we pay towards the cost of both psychology and counselling, at recognised providers, under our mental health category on most Extras and packaged covers.

Age-based discount on all Domestic Hospital covers

Corporate cover with great benefits

If you’re aged 18-29, you could be entitled to receive an agebased discount on your Domestic Hospital cover in addition to your current corporate benefits. The discount is calculated at 2% for each year you’re aged under 30, when you first purchase Domestic Hospital cover. 3

Bupa have teamed up with your employer so you can access a range of health and wellness services as well as unique corporate benefits. Join your colleagues on your corporate health plan to take advantage of these benefits, including discounted health insurance premiums that may be available to you.

Switching is easy. Talk to us today.

1800 777 623 bupa.com.au/corporate-offer Visit your local Bupa centre

1

Only for new customers on selected combined corporate Hospital and Extras cover issued by Bupa HI Pty Ltd ABN 81 000 057 590 who join on direct debit or payroll deduction (if available) between 01/09/2019 and 31/10/2019 and who mention the phrase “Get Bupa corporate six weeks free” upon joining. Offer excludes Overseas Student Health Cover and Hospital products combined with Orange 50 or Orange 60 Extras products.

Members must maintain a combined corporate Hospital and Extras cover for 30 consecutive days from the join date to be eligible to receive the six weeks free offer. 2 and 6 month waiting period waiver commences from the join d ate and only applies to selected Extras. Other waiting period s apply. Yearly limits, fund and policy rules apply. Not available with other offers. See the full terms and conditions here: https://www.bupa.com.au/ health-insurance/campaigns/6-weeks-free-terms 2Available to Bupa members who have selected combined Hospital and Extras cover that includes general dental. Excludes Your Choice Extras 60 when general dental is not selected and Orange 50 and Orange 60 prod ucts. Yearly limits, waiting period s, fund and policy rules apply. Full details at bupa.com.au/members-first-platinum. 3The age-based d iscount is calculated at 2% for  35 each year you are aged under 30, when you first purchase Domestic Hospital cover. The maximum discount is 10% for 18 to 25-year-olds. The discount applies based on how many adults are on the cover, and the size of their respective discounts, which are based on their age. Discounts will begin to phase out from 41 years of age. This is a voluntary Australian Government initiative that Bupa has chosen to adopt. Bupa HI Pty Ltd ABN 81 000 057 590. (BKQY-VQS6)

Issue 26

What is the impact on your workforce with a shut down of non-essential business ?

05. Business Matters

Downscaling your workforce in a pandemic

By Mark Ritchie, Principal Consultant, Workplace Wizards These Questions and Answers have been designed to help you navigate the impact on your workforce following the Victorian Government’s shutdown announcements, and enable you to appropriately manage your staff as much as you can in these uncertain times. The information contained in here can be applied in other states and territories in Australia.

Q.WHAT SHUTDOWNS HAS THE GOVERNMENT ANNOUNCED? A. As many of you would know, on Monday 23 March 2020 the Victorian Government announced a shutdown of ‘non-essential business’ or undertakings for a period of 2 weeks, and brought forward the school holidays. The shutdown directly applies to those specifically listed in the definition, that is, the operation of pubs, hotels, gyms, indoor sporting centre, casinos, cinemas, nightclubs, entertainment venues, restaurants and places of worship. This is in addition to the “social distancing” health authorities are advising everyone in the community practice to contain the spread of COVID-19.

The shutdown of non-essential business has had an immediate impact on pretty much all businesses, organisations and government and this impact will only increase the longer or wider these shutdowns operate.

Q. MY STAFF SAY THEY NEED TO WORK FROM HOME BECAUSE THEIR CHILD’S SCHOOL OR CHILDCARE CENTRE HAS BEEN CLOSED, WHAT SHOULD I DO? A. Flexible working arrangements and carer’s leave.

In the event an employee parent needs to stay at home looking after them, unpaid carer’s leave period could continue for many weeks, and likely will operate in practice similar to unpaid ‘stand down’ arrangements (see below).

Q. CAN I REDUCE HOURS FOR MY CASUAL AND PERMANENT EMPLOYEES? A. Casual employees are not guaranteed any work hours per week and, therefore, you are not legally obliged to give them any of their usual shifts.

Employers are quite constrained in trying to reduce hours for permanent employees.

If you would like to reduce usual work patterns of permanent employees, such arrangements must made be in accordance with their employment contract, award or enterprise agreement which may require notice, consultation and/or agreement. It also could potentially trigger claims of redundancy. If the employee does not agree to ‘take a haircut’ on their weekly hours or pay (or both), then the following steps need to be considered.

As a first course of action, we recommend you try to negotiate flexible working arrangements with your employees with includes working from home, flexible working hours and jobs share arrangements to keep them working (and, therefore, earning a wage and paying their bills) for as long as possible.

Q. WHAT IS A STAND DOWN?

If there is no or insufficient work for the employee to do at home, or you cannot agree to a suitable paid arrangement, then an employee is entitled to take paid carer’s leave.

Stand down must be viewed as a last resort where all other options have been exhausted.

When paid carer’s leave is exhausted, it is likely an employee would be entitled to unpaid carer’s leave. Under the Fair Work Act 2009 (Cth) (“Act”), unpaid carer’s leave may be accessed where a parent employee faces an “unexpected emergency” affecting a family member/child. Arguably, a government decision to shut down schools would meet this test.

A. Stand down = employee cannot be usefully employed because of a stoppage of work outside of an employer’s control and is stood down from work without pay.

‘Stand down’ in this context must also not to be confused with a ‘suspension’.

Under the Act, an employer may stand down an employee where “an employee cannot usefully be employed because…a stoppage of work for any cause which the employer cannot reasonably be held responsible”. 

36

Q. CAN I STAND DOWN MY EMPLOYEES BECAUSE OF COVID-19?

A. Yes – assuming you meet the requirements of the Act. To determine if you satisfy the criteria, consider the following: 1. Are there stand down provisions in my employees’ contracts or enterprise agreement?

Your employee’s contract or applicable enterprise agreement may contain additional provisions about stand down such as consultation or notice periods. If that’s the case, you will need to comply with these.

2. Is COVID-19 really the reason for the stoppage of work (ie can causation be established)?

Employers must ensure that they can prove that the actual reason for standing down employees is a ‘stoppage of work’ caused by something outside of their control and that the Government developments regarding COVID-19 mean your employees cannot be usefully employed.

There is always a risk an employee will bring a general protections claim claiming that the real reason behind the stand down was different – eg in situations where not everyone is stood down, they may allege they were selected on the basis that they had previously made a safety complaint.

A suspension, on the other hand, involves suspending/asking not to work under a further decision is made about their continuing employment (e.g. they are being investigated for misconduct).

An employee is paid during a period of ‘suspension’ and the period is temporary (i.e until a further decision is made about their continuing employment).

During a ‘stand down’ period: •

an employee ‘stands by’ (usually from home, given ‘social distancing’ and other Governmental advice and social warnings) until they can be useful employed – this means their status as an employee continues;

•

however, an employee does not have a right to payment from the employer for the duration of the ‘stoppage of work’;

•

the National Employment Standard (NES) entitlements in the Act (such as annual leave, carer’s leave, etc) continue to accrue;

•

however, an employee is able to make requests to access some of their paid entitlements (annual or long service leave); and

•

if the employee does not wish to continue their ‘stand down’, to say, get another job which pays them or to access welfare benefits (see below) this would likely (but not definitely) be considered a ‘resignation of employment’.

The benefits of a stand down are that staff remain on stand-by until you are able to operate again, and the employer avoids a costly severance payment (which may be impossible given other cashflow concerns). However, this dramatic step has significant consequences for staff – a stand down effectively deprives workers of an income for an indefinite about of time and constrains their inability to claim Centrelink benefits. Hence why it should be treated as an action of last resort.

In that case, a reverse onus of proof applies, and it is the employer who must prove that it was due to the ‘stoppage of work’.

3. Has there been a complete stoppage of work?

You may only stand down employees where there has been a complete stoppage of work. This must be more than a mere slowing or disruption of operations such as changed office hours, or less production.

As we mentioned in our previous article, the last lawful stand downs in Victoria came following the Esso Longford gas explosion in 1998 which meant many Victorian businesses were without gas for many weeks and unable to trade.

In the case of COVID-19, at this stage the Government has shut down the operation of ‘non essential’ businesses or undertakings.

If this has completely stopped your business from operating (or part of your I.e. you are a pub and cannot open, then you have had a ‘complete stoppage’.

On the other hand, reduced orders and lack of deliveries from overseas production are significant business interruptions, but may not constitute a ‘complete stoppage’.

4. Can employees be usefully employed elsewhere in the business?

In order to enliven stand down provisions, employers are required exhaust all potential alternate modes that the employee may be ‘usefully employed’ other than their ordinary role. This includes considering whether arrangements such as working from home, redeployment, or other flexible working would be available as discussed above.



37

Issue 26

5. Can employees take a period of authorised leave or absence?

An employee will not be considered to be ‘stood down’ if they currently are on authorised unpaid or paid leave or absence.

You may be able to agree with staff that they will take their annual or long service leave or even unpaid leave before having to resort to a stand down.

However, you can only direct annual leave in accordance with industrial instrument and/or the National Employment Standards.

Long Service Leave may only be taken by agreement in accordance with State legislation or the applicable industrial instrument.

Generally there is no capacity to direct employees to take long service leave save for with prescribed notice (varies from one to six months across States & Territories).

6. Is the stand down ‘fair’?

Like any employer processes, the choice to stand down certain employees must be implemented fairly. Given a stand down effectively deprives workers of an income for an indefinite about of time, you may consider taking additional steps to lessen the harsh effects on employees, such as: •

inviting employees early to access their annual or long service leave entitlements;

•

allowing an advance in pay or leave (eg negatively accrue leave);

•

providing additional ex gratia payments; and

•

providing as much notice as possible for stand down period.

Q. WHAT PAYMENT IS AN EMPLOYEE ENTITLED TO IF I STAND THEM DOWN? A. Employees who are stood down may now be temporarily eligible for JobSeeker Payments or Youth Allowance. As per the recent Government announcement (25 March 2020), such allowances will be available if employee is: •

a permanent employee who has been stood down or lost their job;

•

caring for someone who’s affected by COVID-19; or

•

sole trader, self employed, a casual or contract worker whose income has reduced.

Such entitlements, however, will still be subject to income testing.

Q. CAN THEY WORK ELSEWHERE DURING A STAND DOWN PERIOD? A. Yes. During the stand down period, your employees may seek employment at another organisation provided that their alternate work arrangement is not in conflict with their current employment contract or they have your permission. If you ‘stand down’ your workers we encourage you to not take an overly legalistic or pedantic approach to ‘compete’ or ‘conflict’ with their primary employment. If your workers can ‘get by’ using their skills and earning some money from another workplace / employer during the period you are not paying them, then perhaps this is the best temporary arrangement for all concerned.

Workplace Wizard featured in our Small Business Survival Seminar Series. If you missed the series, catchup by downloading the recordings (FREE for Members) from the webshop at: www.designmatters.org.au/Web/Shop/ Webinars?hkey=a2503020-1c26-4d41-9deaddb6537db542 

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Issue 26

Get your social media activity off and running

05. Business Matters

Tips and tricks

By George Hawwa, Growth Director - Attention Experts Are you the person who needs to get your company’s social media marketing going? Or are you starting to look at this marketing channel serious? Using social media to build a brand and generate some sales, may seem daunting. But there are steps you can follow to improve your success. I will be explaining all this in our 11 tips for social media, that you definitely can’t live without!

1

2

Post often and consistently Make sure that if you are going to post content, that it is done consistently and to a content plan. Ensure your content plan is done by a content schedule where each day of the week is broken up into topics to discuss for that day (see point 5 below).

6

Most people attempting social media marketing are often confused as to why no one is engaging with their brand online.

To begin you need some brand value first. This is the first step to getting more engagement. The biggest companies in the world have strong brand value principles (look at Coca Cola or Nike). Off this they receive a ton of engagement. So it is important to understand that you must first build brand value. This takes time and patience.

Make sure you understand that your social media is not just about content only.

Your social media strategy should incorporate strategies to help build your database, and generate leads and sales!

3

Learn how to create databases off the back of your social media accounts.

With social media, especially platforms like Facebook and Instagram, it is important that you learn how to create databases off the backend of your social media accounts. If you are unsure as to how, book a session with us so we can teach you.

4

5

If you want more information on Brand Building, please read our article on ‘How to build brand value’ by going here: www.attentionexperts.com/how-to-build-brand-value/

7

Develop a content calendar which will allow you to execute your content strategy.

As mentioned in point one, it is important to have a content strategy and content calendar in place. For example, Monday could be ‘Branding’ where you talk about your brand.

Tuesday could be ‘Business Benefits’.

Wednesday could be ‘Education’.

Thursday could be "Inspiration" This will allow you to create a consistent and easier to follow posting schedule.

If you haven’t received sales or enquiries from your social media, your engagement isn’t high enough.

Understand that sales and enquiries from social media won’t come overnight. You need engagement to be able to have someone want to buy from you. So know how to lift your engagement. This is mentioned in point 4 above.

Have a clear content strategy that aligns with delivering value, inspiration or relevance.

To create engagement, you must have created some value for your audience. You also must have created some inspiration or relevance for your audience. It is important to note that if you are not receiving engagement, one of these things are out!

Understand that if you haven’t been receiving engagement, your brand value is not high enough.

8

Don’t always promote your services, you need to add a lot of value first.

Always selling your services is extremely boring and comes across as self-serving to your audience. Ensure you are genuinely adding value to the marketplace and to the audience you are communicating to.

Create brand awareness through offering value, such as: If you are selling candles, talk about different candle scents and what aromas you can get from these to change moods. etc.

Do not promote your candles in your post or article, just talk about the value of candles. From there, you can lead your audience to trust your brand, and feeling comfortable to buying from you.



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Risk Management & Insurance COVID-19 The current COVID-19 pandemic has highlighted the need for businesses to have strategies/ procedures in place to address the challenges facing nearly all businesses. The COVID-19 situation has forced many businesses to put their Risk Management and Continuity Plans to the test – in real terms!

None of us could have ever imagined the circumstances that we now find ourselves in and whilst there is no ‘text book’ with all the answers, good business practices and forward planning will provide the best chance of coming out the other end in good shape, ready to move forward as things get back to ‘normal’.

Some of the key issues to consider are: •

Risk Management Plan – consider the likelihood of risks to your business and develop strategies to mitigate, avoid or transfer the risks.

•

Business Continuity Plan – document the steps your business will take to get up and running after an incident or crisis. It will detail who’s doing what, where and when and how you will ensure the business continues.

Prevention | Preparedness | Response | Recovery

9

Understand that social media marketing, requires patience and consistency.

The average company takes about 9 months to deliver a return from social media. Understand it takes patience and time. You need to first build brand value, then build enough engagement with enough touch-points. This will allow you to create a brand that is strong enough to invite sales, leads or enquiries.

10

Listen to your audience and build a community around them.

Listen to your audience, understand their comments and messages. Build a community around your audience to then understand their needs. This is all important to be able to deliver the content that they want.

11

Incorporate other avenues of communication other than just your Facebook page.

Add a Facebook group to create community with your brand being a central focus. However, also create other avenues than just a Facebook page. You will see your brand reach more people and receive more engagement. Start Facebook groups, Instagram pages, LinkedIn Pages as well as forum messaging. This will all create a great campaign for you to focus on moving forward with many dimensions in it.

It’s never too late to start planning!

•

Working from Home – there are many things to consider when you or your staff are planning to work from home.

Technology to mobilise your workforce | Cyber Security | Work Health & Safety

•

Mental Health – here are some tips: ✔ Aim for at least one video call a day with your team ✔ Set boundaries and time limits - and stick to them ✔ Separate ‘work’ and ‘home’, utilise different areas of the house where possible ✔ Consider changing work hours to accommodate family life ✔ Talk to your clients, don’t make assumptions about their position

DISCLAIMER Webber Insurance staff members are licensed general insurance brokers.

The information contained in this presentation is general in nature and does not take into account your own personal circumstances. For complete advice, you should contact your insurance provider.



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DESIGN MATTERS NATIONAL BUILDING DESIGN AWARDS

2020

2 YE

ANN

ENTER NOW The Design Matters National 25th Annual Building Design Awards will go ahead. We appreciate the enormous amount of effort made by members to prepare submissions and we are absolutely committed to this event proceeding with or without social distancing.

Categories include: • Residential New Home • Alterations and Additions • Small Home • Heritage • Multi-Residential • Environmentally Sustainable • Bathroom

• Kitchen • Excellence in Documentation • Excellence in use of materials including glass, steel, masonry, timber, concrete, lightweight materials, recycled materials • Non-Residential building design.

As a Building Designer this is an excellent opportunity to showcase your skills and be recognised for your excellence in building design.

Entries extended until Monday 20 July 2020 Restrictions imposed by COVID-19 sees many members unable to gain access to their designs to take photographs and complete their submissions for this year’s Building Design Awards.

Register at: designmatters.awardsplatform.com