Signals Summer 2026 by NCDA

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The Canadian Automobile Dealers Association is working with your regional and provincial associations to represent your interests at the highest levels.

To learn more about how CADA is working for you, visit cada.ca

We’d love to hear from you!

Our vision is for member dealers and the dealer franchise system to be seen by the public as the best choice to fulfill all their automotive needs.

We are a small but dedicated and hardworking team of individuals serving all members of the New Car Dealers Association of BC. Should you have any questions, concerns or issues, or if you have any ideas for our organization to pursue, our staff is available to listen and help. Get in touch with us by phone or email at our Langley office.

Signals is THE flagship publication for the NCDA, the industry association that represents over 400 new car and truck franchised auto retailers in BC.

Signals is THE flagship publication for the NCDA, the industry association that represents over 400 new car and truck franchised auto retailers in BC. #380–8029 199 Street, Langley, BC V2Y 0E2 Tel: 604-214-9964 // Fax: 604-214-9965 newcardealers.ca // info@newcardealers.ca

#380–8029 199 Street, Langley, BC V2Y 0E2 Tel: 604-214-9964 // Fax: 604-214-9965 newcardealers.ca // info@newcardealers.ca

NCDA Staff

NCDA

Blair Qualey President & CEO bqualey@newcardealers.ca 604-214-9964 Ext. 228

Staff

BLAIR QUALEY President & CEO bqualey@newcardealers.ca 604-214-9964 Ext. 228

Shakira Maqbool Manager, Finance & Administration smaqbool@newcardealers.ca

Sophie Wright Events, Office and Membership Coordinator swright@newcardealers.ca

SHAKIRA MAQBOOL Manager, Finance & Administration smaqbool@newcardealers.ca

Vancouver International Auto Show

SOPHIE WRIGHT Events, Office and Membership Coordinator swright@newcardealers.ca

Eric Nicholl, MBA Executive Director VIAS enicholl@vanautoshow.ca 778-968-0440

Vancouver International Auto Show

Josh Ferguson

JOSH FERGUSON

NCDA and VIAS Sales and Sponsorship Specialist jferguson@vanautoshow.ca

ELEASHA NASO

VIAS Executive Director enaso@vanautoshow.ca

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Janet Gairdner, Associate Group Publisher 818 Broughton Street, Victoria, BC V8W 1E4 jgairdner@blackpress.ca

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On The Cover

Minister Adrian Dix visits the NCDA's Day at the Legislature vehicle display with Blair Qualey, President and CEO of the New Car Dealers Association of BC (NCDA). The display featured vehicles impacted by the Luxury Tax alongside the latest electric vehicle models, highlighting the industry's evolving landscape.

Welcome to the New Executive Director for the Vancouver International Auto Show

I AM PLEASED to kick off this edition of Signals with an introduction to our newly appointed Executive Director of the Vancouver International Auto Show, Eleasha Naso.

As one of Canada’s most respected automotive event leaders, Eleasha brings more than two decades of experience representing franchised new vehicle dealers and leading major consumer automotive events. She will continue to serve as Executive Director of the Edmonton Motor Dealers Association and Show Manager of the Edmonton Motor Show while assuming responsibility for leading the Vancouver International Auto Show, bringing her expertise to two of Western Canada’s premier automotive events. She’ll be backed up by the strong bench strength we have with our NCDA Board of Directors, staff team, and various Auto Show contractors.

The appointment comes at an exciting time for the Vancouver International Auto Show, which continues to attract record attendance, world-class vehicle debuts, and significant national attention.

BY BLAIR QUALEY, PRESIDENT & CEO, NCDA

On behalf of the New Car Dealers Association of BC, I am delighted to welcome Eleasha to the team. Her extensive industry knowledge, collaborative leadership style, and proven ability to deliver exceptional automotive experiences make her an outstanding choice to lead the continued evolution of the Vancouver International Auto Show.

You’ll find an interesting Q&A with Eleasha in this edition of Signals.

DO I LOOK LIKE A LUXURY VEHICLE TO YOU?

That was our not-so-subtle message to government and members of the BC Legislature when we made our annual visit to the Legislature in Victoria on May 20th. Once again, we provided a display of the wide diversity of vehicles available from BCs New Car Dealers, including fully electric, plug-in electric hybrid and gas-powered vehicles. Many of these vehicles are priced just over the so-called BC Luxury tax threshold of $55,000, including the electric delivery truck shown on the cover of this edition.

Many family SUVs, work trucks and even a growing number of electric vehicles now fall within its reach, not because they are luxury purchases, but because the cost of new vehicles has increased dramatically over the past several years. This is largely the result of the extensive research and investment in new technologies and safety features that keep everyone on our roadways safer.

Dave Bare

Peter Heppner

Blair Qualey President & CEO NCDA

Deryl Griffith SIGNATURE MAZDA

Kai Hensler WEISSACH GROUP Kent Magnuson METRO MOTORS LTD. (FORD)

Rick Wright VALLEY MITSUBISHI

April Gaskell GM FINANCIAL Member at Large

Darren Johnson FIRST CANADIAN FINANCIAL GROUP Member at Large

Chris Schaufele MNP LLP Member at Large

Blair Qualey

Its long past time (over two decades since the threshold was last adjusted) to make a meaningful and thoughtful adjustment to the tax. If affordability is truly the objective, public policy should be reducing costs, not layering on new ones.

That brings me to another tax that we have been speaking to government about since the February budget. Beginning October 1, British Columbia will expand the Provincial Sales Tax to a broad range of business services. Accounting, engineering, property management, security services and many other professional services will all become more expensive for businesses across the province.

While this tax may not appear directly on a consumer’s vehicle purchase agreement, it will increase the cost of operating dealerships and in the same manner, will impact thousands of other businesses across the province

The concern is significant enough that the New Car Dealers Association of BC has joined a broad coalition of business organizations, industry associations and employers from across the province

urging government to reverse its decision. Together, the coalition has argued that expanding the PST to business services will ripple throughout the economy, increase costs for businesses of every size and ultimately place additional financial pressure on consumers at precisely the wrong time.

ELECTRIC VEHICLE POLICY NEEDS TO ALIGN WITH CONSUMER REALITY

Earlier this year, government acknowledged market realities that were being highlighted by the NCDA and others, by introducing legislation that moves away from the rigid long-term sales targets originally contained in British Columbia’s Zero-Emission Vehicle Act. That change recognizes something our industry has consistently said: successful climate policy must reflect consumer demand, affordability, infrastructure, technology and market conditions, not simply legislative ambition.

That is a welcome step. However, important questions remain unanswered. The regulations that will determine exactly how the revised mandate will operate

have yet to be released. Industry and consumers are still waiting for the certainty needed to make investment, inventory and purchasing decisions with confidence. Meanwhile, the existing 2026 ZEV sales target of 26 per cent remains in place through 2027.

Although EV sales have strengthened considerably in recent months, in large part due to higher gas prices, current trends indicate British Columbia is unlikely to achieve that target. That is not because dealers lack commitment or vehicle inventory to sell. Nor is it because consumers have lost interest. It is because affordability still matters.

KEEPING BC MOVING –INVESTMENT IN SKILLED TRADES TRAINING INVESTMENT LAGS

Finally, as BCs New Car Dealers continue to struggle to find skilled service repair technicians, we continue to urge government to invest in skilled trades training in automotive to make sure we can continue to provide consumers with the service they

John Wynia Chair HARBOURVIEW VW

Dave Bare Vice Chair HARRIS AUTO GROUP

James Carter Treasurer CARTER GM N. SHORE

Blair Qualey President & CEO NCDA

Heather Headley SCOTIABANK AUTOMOTIVE FINANCE

Ryan Jones MARV JONES HONDA

David Jukes FIRST CANADIAN FINANCIAL GROUP

John MacDonald ADESA - OPENLANE

Sharon Rupal OPENROAD LEXUS

Peter Sia NORTHLAND NISSAN

Meet your 2025-26 New Car Dealers Foundation Board of Directors

require as technology continues to evolve.

Unfortunately, British Columbia isn’t producing enough service techs. WorkBC estimates the province will require nearly 5,000 additional automotive service technicians, truck and bus mechanics and related repair professionals over the next decade. More than 2,000 automotive technician positions alone are expected to open over the next five years, while the Lower Mainland continues to experience what the federal Job Bank has described as a major labour shortage for these occupations.

The reasons are straightforward. Experienced technicians are retiring faster than they can be replaced. Vehicles continue to become more technologically advanced. At the same time, dealerships, independent repair facilities, municipalities and fleet operators are all competing for the same highly skilled workers.

Consumers are already feeling the effects. Service appointments are taking

longer to secure, and technicians, qualified to work on the latest electric vehicles and advanced safety systems, remain in short supply. Dealerships continue investing heavily in employee training, but manufacturer certification requirements mean technicians cannot simply move from one specialty to another overnight.

This is a challenge that will continue to be among our priorities as we engage government officials in the coming weeks and months.

I’m pleased to have been asked to serve on the Campaign Cabinet for the new Vancouver Community College (VCC) Centre for Clean Energy and Automotive Innovation (CCEAI) set to open in January 2028. This new investment at VCC will be a helpful step in providing more trained service technicians ready to handle the newest automotive technology. I encourage you to read the article entitled, “VCC’s Automotive

Education is Revving up for the Future.”

You’ll also find informative articles including One Year Later: Is Your Dealership’s AML Program Really working by MNP, AI is already in your dealership by HUB and update from our friends at Special Olympics among others.

To close just a reminder that if you haven’t registered to attend our 2026 Annual Charity Golf Tournament to be held on September 21st at Morgan Creek Golf Course, you can find details and register here: 2026 New Car Dealers Charity Golf Tournament - Sep 21, 2026 - Events Calendar - New Car Dealers Association of BC

Sincerely,

Blair Qualey, President and CEO

New Car Dealers Association of BC bqualey@newcardealers.ca

to Our New Members

Welcome to Our New Members

Members of the New Car Dealers Association of BC provide vital services to dealer members, allowing them to do business with effectiveness, environmental responsibility and general efficiency. new Associate Members:

Associate Members of the New Car Dealers Association of BC provide vital products and services to dealer members, allowing them to do business with greater cost effectiveness, environmental responsibility and general efficiency. Welcome to our new Associate Members!

While Associate Members meet NCDA membership requirements, Associate Membership should not be considered an endorsement. Only Official Suppliers and Premier Partners are formally endorsed by the NCDA.

foundation of trust in auto finance, empowering serve their customers better, faster and more innovative platform of software solutions, Paays has partner for Canadian auto dealers and lenders for income verification.

NEW MEMBER: XPEL

LIFT AUTO GROUP liftautogroup.com

Lift Auto Group is Canada’s leading collision repair consolidator. With 68 locations across the country, our growing network of repair facilities is dedicated to delivering high-quality, safe, and efficient repairs that meet or exceed OEM standards. Through strong partnerships with insurers, OEMs, and industry stakeholders, Lift provides reliable repair solutions built on disciplined operational standards, ongoing technician training, and continued investment in advanced repair technology

Our focus is on quality, consistency, and delivering a seamless customer experience across every location in our network. Across Canada, Lift Auto Group is committed to raising the standard of collision repair through strong local teams supported by national resources and expertise. 236-766-4080 | marketing@liftautogroup.com

XPEL Inc. is a global leader in protective films and coatings, specializing in high-performance products designed to enhance and protect vehicles, homes, and commercial spaces. Known for its industry-leading paint protection film (PPF), ceramic coatings, window tint, and architectural flat glass solutions, XPEL combines cutting-edge technology with unparalleled customer support.

XPEL Canada operates as a key part of XPEL’s global network, offering localized sales, training, and technical support.

Xpel.com

FLITEHOUSE

true one-stop shop for revenue enablement. together an AI-powered coaching platform, technology services, and custom AI agents to revenue while cutting costs. companies across industries to put more money modern sales efficiencies – not brute force more, buying more leads, or hiring more staff. in supporting Canadian automotive dealers, experience driving digital adoption in the industry. deploy custom AI agents that transform their reception functions – boosting sales performance, experience, and reducing costs.

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Q&A with the new Vancouver International Auto Show Executive Director Eleasha Naso

1. FIRST OF ALL, congratulations! You’ve often said you’ve loved cars since you were a little girl. Did you ever imagine that passion would one day become your career? Never, I didn’t even know the career I have existed. I feel very fortunate to have stumbled into it so early on.

2. Can you remember the first show that truly made an impression on you, and what you remember most about it? It was always the classic car meetups that happened in parking lots, and then it evolved into other show vehicles and exotics. Just people out celebrating the pure works of art that make up our industry.

3. After more than two decades with the Edmonton Motor Dealers Association and leading the Edmonton Motor Show, what made you decide to add this to your current responsibilities? I am a show producer at heart, so I am looking forward to the opportunity to do

Under the Hood (Rapid Fire)

• What was your very first car? Jeep TJ

• What’s the most memorable vehicle you’ve ever driven? Rolls Royce Phantom or Mercedes Benz SLR McLaren

• Is there a dream vehicle that’s still on your bucket list? I like the classics so a 1967 Mustang would be up there.

• Favourite auto show memory of all time? Very hard to pick just one after this long in the industry. I would say visiting the Paris Auto Show during their press events is very memorable.

• What’s one thing people might be surprised to learn about you? Hmmm, I love sharks and have no fear of them. Healthy respect though, I am not completely crazy. Or that I own well over 200 pair of shoes. Good shoes are important on the show floor. You will never see in me in the same pair twice during an event.

• Finally... what still gives you goosebumps about walking onto an auto show floor? It’s always the energy and anticipation. As soon as my shoes hit the show carpet, it just feels different. The fast pace that things move during set up all leading to doors open, and seeing people smile and enjoy the finished product. There is nothing like it.

some new and exciting things and use a toolbox that may have some different tools to build with. I also think there is great synergy between Edmonton and Vancouver. The potential to make Western Canada known for the quality of shows that can rival the east is exciting.

4. The Vancouver International Auto Show has incredible momentum right now. Is there something in particular that stood out to you and made you think, “I want to be part of this”? It was not any one thing. I think the momentum that they have been able to gain coming off a hiatus and see the enthusiasm be so strong out here for both our industry and event. Whenever you see excitement building around something it is enticing to be a part of.

5. You know dealers, manufacturers and industry partners from coast to coast. How do those relationships help create an even

better experience for visitors? I think continuity of experience and the expectations that our partners have. As I already have existing relationships it is easy to carry that same level of expectation to any event or project. They already have a trust in our professional relationship so I am able to push and ask for things that would benefit the visitors or the show but also have the trust of our partners that ROI is there for them to bring those experiences or products.

6. People describe you as someone who genuinely enjoys bringing people together. What do you love most about working with dealers, manufacturers, volunteers and sponsors? I think it's being able to take all the different ideas, requests, and passions, and turn it into a tangible event that you see people light up when they walk into. That they want to talk about and share with their friends and loved ones. Helping to create an event that captures all of that, meanwhile delivering results to key partners. Well, when you can make most everyone happy with one event, that’s a good day. LOL

7. Looking ahead, what excites you most about where the Vancouver International Auto Show can go over the next few years? Where we can take it…what has not been done… where can we push the envelope? What can we do to draw exhibitors in and make them say “I have to be a part of that event”? Also to have the visitors say “the show did/had that. We have to come back again next year!” that is where I hope we go with it.

BMW Reinvents the X5 for an Electrified Future

Fifth-generation luxury SUV introduces new technology while expanding customer choice

WORDS BY ANDREW LING | PICTURE COURTESY OF BMW CANADA

FEW VEHICLES HAVE had as much influence on the modern luxury SUV market as the BMW X5. Since launching in 1999, it has helped define what BMW calls the Sports Activity Vehicle, becoming one of the brand's global best sellers and spawning an entire family of X models. Now entering its fifth generation, the all-new 2027 X5 marks one of the most significant updates in the model's history.

Rather than focusing on a single powertrain, BMW is taking a broader approach. The new X5 will eventually be offered with a 48-volt mild hybrid inline-six, a plug-in hybrid, the first fully electric iX5, and later, BMW's first series production hydrogen-powered X5. It is an ambitious strategy that acknowledges the differing needs of customers as the industry continues its transition toward lower-emission mobility.

The arrival of the iX5 is particularly significant. Built on BMW's sixth-generation eDrive architecture, it introduces an 800-volt electrical system, faster charging, bidirectional charging capability, and an estimated driving range of up to 700 kms. Combined output reaches 570 hp, while DC fast charging of up to 460 kW allows approximately 270 kms of range to be added in just 10 mins. It also becomes the first electric vehicle to be produced at BMW's Spartanburg, South Carolina facility, where the X5 has been assembled since its original debut.

For buyers not yet ready to make the jump to a fully electric vehicle, BMW continues to offer familiar alternatives. The updated X5 50e plug-in hybrid combines a turbocharged inline-six with an electric motor to produce 483 hp while increasing electric-only driving range to approximately

70 kms. The revised X5 40 xDrive also benefits from an updated mild hybrid 6-cyl engine that now produces 394 hp, improving both performance and efficiency over the outgoing model.

Beyond the powertrain lineup, the new X5 becomes one of the first production BMWs to fully embrace the company's Neue Klasse digital architecture. The new BMW Panoramic iDrive replaces the traditional instrument cluster with a full-width display projected across the base of the windshield, working alongside a 17.9-inch central touchscreen and an enhanced head-up display. Powered by BMW Operating System X, the system supports over-the-air software updates, highly personalized layouts, and an upgraded BMW Intelligent Personal Assistant that will eventually integrate Amazon Alexa+ AI capabilities in Canada.

While technology takes a major leap forward, BMW has not forgotten the fundamentals. The redesigned X5 features a longer wheelbase, improved rear-seat accommodation, adaptive suspension as standard, and an available two-axle air suspension that can raise or lower the vehicle depending on driving conditions. Nearly perfect 50:50 weight distribution remains a priority, preserving the balanced driving character that has distinguished the X5 for more than two decades.

Stylistically, the fifth-generation X5 adopts BMW's latest Neue Klasse design language without abandoning its familiar proportions. A taller front fascia, illuminated kidney grille, slimmer lighting signatures, and cleaner body surfaces modernize the SUV while maintaining its unmistakable identity.

The new X5 demonstrates that BMW sees electrification as part of a broader evolution rather than a complete departure from the past. By offering customers multiple propulsion technologies alongside meaningful advances in digital integration, efficiency, and manufacturing, BMW is positioning one of its most important vehicles to remain competitive regardless of how quickly the market evolves. For a nameplate that helped create the luxury SUV segment nearly three decades ago, the latest X5 appears well prepared for the road ahead.

A Busy Spring and an Active Summer

IT HAS BEEN an exceptionally busy few months on the government relations front as the New Car Dealers Association of BC (NCDA) continues to advocate on behalf of dealers across the province.

As the BC Legislature’s Spring Session drew to a close, the NCDA returned to Victoria for our annual Victoria Auto Show on the front lawn of the Legislative Buildings. This year’s event had two important objectives: to showcase the latest vehicle technology - including some of the newest electric vehicles arriving in dealerships this summer - and to reinforce the need for government to modernize British Columbia’s Provincial Sales Tax (PST) Luxury Vehicle Tax.

To highlight this issue, the NCDA displayed a commercial delivery vehicle outside the Legislature with a prominent sign reading, “Do I look like a luxury vehicle to you?” The display generated significant interest and helped illustrate a simple but important message: many everyday work vehicles and family vehicles are now being captured by a tax that was originally intended to apply only to luxury vehicles.

The NCDA’s position remains clear. With the average new vehicle price at over $60,000, the current luxury vehicle tax, set at a $55,000 threshold, no longer reflects today’s vehicle market. Whether by raising the threshold, redefining what constitutes a luxury vehicle, or eliminating the tax altogether, government should ensure the policy reflects its original purpose rather than imposing an additional tax burden on British Columbians purchasing vehicles for work, family, or everyday transportation.

Another key milestone this spring was the NCDA’s presentation to the BC Legislature’s Select Standing Committee on Finance and Government Services. Our submission focused on four priorities that will improve affordability, strengthen the automotive workforce, and support British Columbia’s transition to zero-emission vehicles.

Specifically, the NCDA recommended to the committee that government:

• Review and modernize the Provincial Luxury Vehicle Tax by raising the threshold - or eliminating the tax altogether - to ensure it applies only to genuinely luxury vehicles.

• Reconsider the expansion of the Provincial Sales Tax (PST) to professional services, including security services that dealerships rely upon to protect employees, customers, inventory, and facilities.

• Expand automotive workforce development by increasing skilled trades training capacity, supporting post-secondary automotive programs, and investing in electric vehicle-specific training to address growing labour shortages.

• Accelerate investment in electric vehicle charging infrastructure while providing greater certainty around British Columbia’s zeroemission vehicle policies to improve consumer confidence and support the province’s EV transition.

The NCDA has also been actively engaged with the Ministry of Finance regarding the Province’s decision to expand the PST to a number of professional services, effective October 1, 2026. Budget 2026 announced that PST will now apply to accounting, architectural,

engineering and geoscience services, non-residential property management and real estate commissions, as well as security services.

The Association has expressed particular concern about the inclusion of security services. Vehicle theft, vandalism, and dealership security remain ongoing challenges across British Columbia. Security is not a discretionary expense - it is an essential investment that protects employees, customers, facilities, and millions of dollars in vehicle inventory. Taxing these services simply increases operating costs for dealerships without improving public safety.

The political landscape in British Columbia has also changed significantly over the past several months. The BC Conservative Party elected Kerri-Lynne Findlay as its new leader following a closely contested four-ballot leadership race, succeeding John Rustad. Her immediate task will be rebuilding the party and positioning it as a credible government-in-waiting ahead of the next provincial election.

At the same time, Premier David Eby and the BC NDP continue to face increasing political pressure as public opinion remains fluid; however, the BC NDP government recently received some breathing room from their razor-thin majority with former BC Conservative turned independent Amelia Boultbee crossing the floor to the BC NDP caucus. While the next election is still some time away (October 2028), the political environment is becoming increasingly active, and government relations efforts will continue to be a top priority..

Looking ahead, attention will soon turn to the 2026 Union of BC Municipalities (UBCM) Convention, taking place in Vancouver from September 14–18. Once again, the NCDA will be an active sponsor and participant, highlighting the significant economic contribution that new car dealers make to communities throughout British Columbia. UBCM provides an excellent opportunity to engage with ministers, MLAs, mayors, councillors, and senior local and provincial government officials from across the province while continuing to advocate for policies that support a strong, competitive, and sustainable automotive industry.

As always, we appreciate the continued engagement and support of our members. We look forward to providing further updates as we continue advancing the interests of British Columbia’s new car dealers throughout the summer and into the fall legislative session.

CarBuzz Summer 2026: Efficiency Comes in Many Forms

WORDS AND PHOTOS BY ANDREW LING LEARN MORE AT WWW.TECHDRIVEN.CA/CAR-REVIEWS

2026 MAZDA CX-5 GS

Mazda's best-selling crossover enters a new generation without losing the qualities that made it successful in the first place. The styling is unmistakably CX-5, but the proportions are cleaner and more mature, while the cabin receives a welcome upgrade with improved materials and a larger infotainment display. The GS trim strikes a particularly attractive balance, offering a generous list of standard equipment without venturing into luxury pricing.

On the road, the naturally aspirated 2.5-litre 4-cyl remains smooth and predictable, paired with Mazda's standard i-Activ all-wheel drive. The suspension tuning continues to favour driver engagement over outright softness. Cargo space has also improved over the outgoing model, making it an even stronger family vehicle. Safety remains another standout with the CX-5 earning the IIHS’ highest Top Safety Pick+ rating. It may not chase headline-grabbing horsepower figures, but the CX-5 continues to prove that thoughtful engineering, excellent driving dynamics, and everyday practicality remain just as important.

2026 MITSUBISHI OUTLANDER PLUG-IN HYBRID

The Outlander Plug-in Hybrid continues to carve out a unique position in the segment by offering meaningful electric driving capability without requiring a full commitment to battery-electric ownership. For 2026, Mitsubishi has fitted a larger 22.7 kWh battery, increasing electric-only driving range to 72+ kms. It is a meaningful improvement and allows many owners to complete a few days of commuting before the engine is called upon.

The refreshed interior feels noticeably more upscale than before, with improved materials, updated tech, and a quieter cabin contributing to a more premium experience. While acceleration is more relaxed than sporty, the Outlander PHEV succeeds by prioritizing refinement, efficiency, and versatility. It also remains one of the few plug-in compact hybrid SUVs to offer a (small) third row, making it a practical choice for growing families looking to reduce fuel consumption without sacrificing flexibility.

2026 FORD MAVERICK HYBRID

The Maverick Hybrid continues to demonstrate why smaller pickups have found such a receptive audience. Easy to maneuver, economical, and surprisingly versatile, it fills the gap between a traditional crossover and a full-size truck. Fuel consumption averages under 6.0 L/100 km, impressive figure for a car let alone a pickup. Ford now allows buyers to pair the hybrid powertrain with AWD, making it an even more practical year-round option.

Ford's FLEXBED system remains one of the truck's smartest features, allowing owners to easily customize the cargo box with dividers and other accessories. For homeowners, the ability to simply hose out the truck bed after hauling soil, mulch, or yard waste is a convenience that's difficult to replicate with an SUV. Inside, the cabin is straightforward and functional, emphasizing durability over luxury. While towing capacity won't satisfy heavy-duty users, that's never been the Maverick's mission. Instead, it excels as an approachable, fuel-efficient pickup that delivers genuine utility without the size, cost, or fuel consumption of larger trucks.

2026 TOYOTA RAV4 WOODLAND

The all-new RAV4 continues to build on one of Canada's most successful automotive nameplates, and the unique looking Woodland trim gives buyers a more adventurous interpretation without sacrificing everyday usability. Standard hybrid power delivers the familiar combination of strong fuel economy and proven reliability, while allwheel drive, all-terrain tires and increased ground clearance make the Woodland noticeably more capable away from pavement.

Toyota has totally modernized the cabin with a cleaner layout and improved technology, while maintaining the straightforward ergonomics that have long appealed to owners. The Woodland isn't intended to compete with dedicated off-road SUVs, but it offers enough capability for cottage roads, campsites and ski trips without compromising ride quality or efficiency. Given the RAV4's long-standing reputation for resale value and dependability, the Woodland trim adds an appealing layer of personality to an already proven formula.

2026 MERCEDES-AMG E53 WAGON

Few vehicles blend practicality and performance as effortlessly as the MercedesAMG E53 Wagon. Powered by a turbocharged inline-six paired with plug-in hybrid technology, the powertrain produces 604 hp while also offering an impressive electriconly driving range of 85+ km. That figure is particularly strong for a performance vehicle in this segment and makes shorter daily commutes possible without using any fuel.

The air suspension delivers an impressive breadth of capability, remaining comfortable on long highway drives before tightening noticeably when Sport or Sport+ modes are selected. Rear-wheel steering further disguises the wagon's size, making it feel remarkably agile in tighter corners. The trade-off is weight. Under heavier braking, the plug-in hybrid system and larger battery pack make the vehicle feel noticeably heavier than a conventional AMG. Inside, the cabin is every bit as luxurious as the E-Class or even S-Class sedan, while the wagon body adds genuine practicality with a spacious cargo area and excellent rear-seat accommodations. Alas the under floor battery eliminates the possibility of the third row seat. Nonetheless, as wagons continue to disappear, the E53 proves they remain one of the most versatile body styles available.

Affordability Can’t Just Be a Slogan

Why BC’s New Car Dealers are calling for a more coordinated approach to taxation, affordability and transportation policy.

If there is one issue that continues to dominate conversations across British Columbia, it is affordability.

Governments talk about it. Families live it. Businesses grapple with it every day.

Yet increasingly, there is a disconnect between the stated goal of making life more affordable and the policies being introduced to achieve it.

That concern extends well beyond the automotive sector. From retailers and manufacturers to restaurants, tourism operators, construction companies and new car dealers, organizations across British Columbia are increasingly asking the same

question: If affordability is truly the priority, why do so many recent policy decisions make it more expensive to live, work and do business in this province?

For British Columbians, owning a vehicle isn’t a luxury. It is how people get to work, take children to school, travel to appointments, support local businesses and stay connected with their communities. In many parts of British Columbia, there simply isn’t another practical option.

That is why every policy affecting transportation should begin with a simple question: Does this make transportation more affordable - or less?

Increasingly, the answer appears to be the latter.

Beginning October 1, British Columbia will expand the Provincial Sales Tax to a broad range of business services. Accounting, engineering, property management, security services and many other professional services will all become more expensive for businesses across the province.

While this tax may not appear directly on a consumer’s vehicle purchase agreement, it will increase the cost of operating dealerships and thousands of other businesses. Like every employer facing higher operating costs, dealerships will have fewer resources to invest

in people, facilities, training and customer service while absorbing yet another increase in the cost of doing business.

The concern is significant enough that the New Car Dealers Association of BC has joined a broad coalition of business organizations, industry associations and employers from across the province urging government to reverse its decision. Together, the coalition has argued that expanding the PST to business services will ripple throughout the economy, increase costs for businesses of every size and ultimately place additional financial pressure on consumers at precisely the wrong time.

If affordability is truly the objective, public policy should be reducing costs, not layering on new ones.

The same principle applies to British Columbia’s Provincial socalled Luxury Tax. When it was introduced, it was intended to apply to truly luxury purchases. Today, inflation, supply chain pressures and increasing vehicle features have changed that reality – while the Luxury Tax threshold ($55,000) has not changed in almost two decades.

British Columbia, however, chose not to reinstate its own provincial EV rebate, and that creates an obvious contradiction.

On one hand, government is asking consumers to accelerate the transition to electric vehicles. On the other, one of the most effective affordability tools available to help middle-income families make that transition has disappeared.

Consumers want choices. They also need those choices to be financially attainable. However, there is one area where the province deserves recognition. Earlier this year, government acknowledged market realities that were being highlighted by the NCDA and others, by introducing legislation that moves away from the rigid long-term sales targets originally contained in British Columbia’s Zero-Emission Vehicle Act. That change recognizes something our industry has consistently said: successful climate policy must reflect consumer demand, affordability, infrastructure, technology and market conditions, not simply legislative ambition. That is a welcome step.

However, important questions remain unanswered. The regulations that will determine exactly how the revised mandate will operate have yet to be released. Manufacturers, dealers and consumers are still waiting for the certainty needed to make investment, inventory and purchasing decisions with confidence. Meanwhile, the existing 2026 ZEV sales target of 26 per cent remains in place through 2027.

Although EV sales have strengthened considerably in recent months, current trends indicate British Columbia is unlikely to achieve that target. That is not because dealers lack commitment or vehicle inventory to sell. Nor is it because consumers have lost interest. It is because affordability still matters.

Vehicle purchases represent one of the largest financial decisions most families make. Those decisions are influenced by household budgets, interest rates, charging infrastructure, vehicle availability and confidence in the future, not simply government targets.

Viewed individually, the PST expansion,

the Provincial Luxury Tax, the absence of a provincial EV purchase incentive and the continued uncertainty surrounding the ZEV mandate may appear to be separate policy decisions. Taken together, however, they reveal a broader challenge.

Each increases costs, creates uncertainty or makes it more difficult for British Columbians to purchase newer, cleaner and safer vehicles.

Our industry supports reducing emissions. We support electrification. We support innovation. But we also believe environmental objectives and affordability are not competing priorities - they are inseparable.

If British Columbia wants consumers to embrace cleaner technologies and continue replacing older vehicles with newer, safer and more efficient ones, then affordability must become more than a slogan. It must become the guiding principle behind every policy decision.

Because when British Columbians can afford to move forward, everything moves forward with them.

Emerging Developments in California’s Invasion of Privacy Act and Why it Applies to You

JENNIFER MACGREGOR-GREER AND ADRIENNE ADAMS, MEP BUSINESS COUNSEL

CIPA OVERVIEW

CIPA is a California statute originally designed to address wiretapping of telephone communications and unlawful interception of confidential communications. Although it originally applied to wiretapping, it is increasingly being applied to modern website technologies such as chat tools, tracking pixels and analytics scripts. Unlike some privacy laws which are enforced by government regulators, CIPA allows claims of improper data collection to be made by individuals.

There has been a significant rise in CIPA activity, with plaintiffs’ law firms issuing large volumes of demand letters alleging that a business’s tracking tools illegally intercept communications. CIPA plaintiffs are pursuing class actions, and successfully arguing that modern web tracking technologies and third-party data sharing are the digital equivalent of telephone wire traps. These claims are attractive to plaintiffs due to statutory damages of $5,000 per violation (which can rapidly multiply).

While defendants have tried to argue that the information being transmitted is not confidential, that CIPA applies only to telephonic communications, and that users provided their consent to data collection, California courts have been applying a relatively lenient standard to these claims. As a result, cases often are not dismissed, and must be resolved through settlement in order to avoid high litigation costs and negative public relations consequences.

There are initiatives underway in the US that push for legislative protections that would exempt data collection for commercial purposes from wiretapping and related laws. However, it is not guaranteed that these efforts will be successful and the timeline for enactment of any such protections remains unclear.

WHY THIS MATTERS FOR BC COMPANIES

Although CIPA is a California law, courts have confirmed that it may apply to companies located elsewhere if a California resident interacts with their website. For example, recent litigation has proceeded against non-US companies (including Canadian platforms such as Shopify) which collected data from California users. In other words, a company’s physical location is less important than whether it collects or processes data from California users. Indeed, businesses outside California are frequent targets of CIPA claims precisely because they are less likely to be aware of California compliance issues. There is also a growing trend of large volumes of demand letters being issued to businesses that use common website tools. As a result, BC-based businesses with publicly accessible websites, particularly those serving US customers, may face exposure.

Although the Criminal Code of Canada and the Privacy Act (BC) address some of the same issues as CIPA, there are some important

differences that make it less likely that a similar large volume of claims will occur under Canadian law. In general, class actions tend to be less common in Canada than in the US. However, the Privacy Act (BC) creates a statutory tort of violation of privacy, under which a plaintiff could potentially argue that tracking technologies, recording interactions and monitoring communications constitute a privacy violation; this is much broader than CIPA.

It is worth noting that Canadian legal trends tend to follow US developments so there is a risk that the type of invasion of privacy claims that we are seeing in the US could migrate to Canada. This is supported by Canadian and American shared technologies and borderless data flows, which could accelerate this convergence. As a result it is important to remain vigilant as this trend continues to evolve.

HOW TO MITIGATE RISK

BC companies may face CIPA exposure if California users interact with their websites. Therefore, proactive compliance with privacy best practices is important, including by:

• implementing clear, upfront banners that require affirmative user consent before any non-essential tracking and analytics tools are operated;

• reviewing chat and lead tools to ensure proper disclosure of their data collection is made to the user before use;

• limiting unnecessary data collection, including by configuring tracking tools to anonymize user information;

• restricting data sharing to only what is needed by third party vendors to effectively operate their tools;

• updating privacy policies to include disclosure of any tracking technologies and third party access to data, how data is used and how long it is retained; and

• regularly reviewing website operation to ensure that tracking tools are operating in the manner you have communicated to the user.

These steps not only reduce CIPA exposure but also align with Canadian privacy law requirements for meaningful consent.

IF YOU RECEIVE A CIPA DEMAND LETTER

If you receive a demand letter alleging that your website has illegally intercepted data, or notice of a CIPA claim, don’t ignore it. Before deciding how to respond, review your consent management platform and assess whether your site is actually configured in the manner claimed in the letter. As well, reach out to your lawyer promptly. As always, the foregoing is intended as general guidance only and should not be construed as legal advice. If you require assistance with CIPA or similar regimes, please don’t hesitate to reach out to any of the business lawyers at MEP Business Counsel.

Special Olympics Team BC 2026: Driven to achieve on the national stage

This summer, the impact of the New Car Dealers Association of BC is on full display as one of the largest provincial teams ever prepares to represent British Columbia at the 2026 Special Olympics Canada Summer Games in Medicine Hat, Alberta, from August 11 to 15.

Special Olympics Team BC 2026 is comprised of more than 244 athletes, 75 volunteer coaches, and 22 mission staff from more than 42 communities across the province. Together, they will compete in 10 sports: 10-pin bowling, basketball, bocce, golf, powerlifting, rhythmic gymnastics, soccer, softball, swimming, and track and field.

Since earning their spots at the 2025 Special Olympics BC Summer Games in Prince George, Team BC members have been training hard – refining their skills, building strength, and preparing to perform at their best on the national stage.

For Special Olympics BC – Penticton swimmer Angela Klein, this journey reflects more than two decades of dedication. What began as a one-year commitment has grown into a lifelong passion.

“I said I would give it a try for one year… 26 years later, I’m still involved!” Klein said.

Now preparing for her third National Games, Klein trains six

Victoria coach Penny-Jane Peters (centre) brings passion and leadership to Special Olympics Team BC 2026 alongside fellow volunteer coaches.

Penticton swimmer Angela Klein (left) celebrates on the podium at the 2025 Special Olympics BC Summer Games after a standout performance.

Special Olympics Team BC 2026 athletes are ready to compete and represent their communities at the Special Olympics Canada Summer Games in Medicine Hat, Alberta

days a week and brings determination, positivity, and team spirit to the pool.

“To do the best that I can, and to know that, no matter what, I am a winner and I can do it, in and out of the pool.”

Through Special Olympics, Klein has built lasting friendships and discovered her confidence.

“It will change your life, believe me, I know,” she said. “I used to be one of the shyest, most introverted people around. But now? You can’t make me be quiet – unless I’m underwater!”

The impact of Special Olympics is felt not only by athletes, but also by the coaches and volunteers who support them.

Victoria-based 10-pin bowling coach Penny-Jane Peters first joined Special Olympics to meet people and build community after moving to the city – an experience that has since become deeply meaningful.

Now preparing for National Games alongside her athletes, Peters sees her role as something bigger than competition.

“Being part of Special Olympics Team BC 2026 means giving back to my community and advocating for those who don't always have a voice,” she said.

Some of her most powerful memories come from moments of teamwork and resilience, like when her athletes celebrated each other’s efforts despite not medalling – creating their own awards ceremony to recognize one another’s achievements.

As she looks ahead to Medicine Hat, Peters is focused on growth and showing what’s possible.

“Proving to our country how brave and strong Special Olympics athletes are,” she said.

That spirit will be front and centre at the National Games, where athletes will strive for personal bests while building friendships and representing their communities with pride. Athletes may also earn the opportunity to compete at the 2027 Special Olympics World Summer Games in Santiago, Chile.

Supporters like the New Car Dealers Association of BC help make every step of this journey possible – from grassroots programs in local communities to the national stage. Your commitment helps remove barriers and ensures athletes and coaches can focus on what matters most: competing, connecting, and growing.

When Special Olympics Team BC takes the field, court, track, and pool this August, they will be representing not only their communities and province, but everyone across B.C. who has supported their journey.

Thank you for helping drive their success!

To learn more about Special Olympics Team BC 2026 and support these athletes, please visit SOTeamBC.ca. Members of the B.C. automotive community can get involved further with Special Olympics BC by contacting Heather Maciver, SOBC Vice President, Fund Development, Marketing & Communications, at hmaciver@specialolympics.bc.ca

The New Car Dealers Association of BC is among Special Olympics BC’s longest-standing champions. It’s our privilege to share stories showing the difference you make by supporting Special Olympics BC. Your support helps create experiences of joy, friendship, empowerment, skill development, and health improvements for more than 3,400 athletes with intellectual disabilities in 55 B.C. communities.

Issues?

VCC’s Automotive Education is Revving up for the Future

WITH VANCOUVER Community College’s (VCC) new Centre for Clean Energy and Automotive Innovation (CCEAI) set to open in January 2028, the college is fusing automotive education with the latest technology, improved spaces, and better opportunities for students and trades employers. E-pprentice, or online apprentice courses, programs offer learners an alternative way to achieve a Red Seal certification, without the usual months-long interruptions to their work schedules and income levels. VCC has developed this innovative delivery model in both Auto Service Tech (AST) and Auto Body & Collision Repair Tech (ACR) programs, providing students with accessible pathways to stable careers and employers continuity in the workplace.

“VCC’s long-held relationships with industry leaders gives us the most straightforward insight to shape programs that are best for students, business owners, and the future of industries like automotive,” said Lucy Griffith, VCC’s Dean of Trades, Tech, & Design. “And that’s what sets VCC apart, by setting students up for success and delivering education in a way that benefits everyone involved.”

The AST e-pprentice was the first of its kind, offering a mix of online and on-campus training so that students can remain working for the majority of each classroom portion of their certification. The AST department has partnered with multiple dealerships across BC and on Vancouver Island to provide apprentice training with little workplace interruption. The ACR e-pprentice program also combines online theory and on-campus practical learning throughout the four levels required for a Red Seal certification.

VCC’s commitment to forward-thinking education was further demonstrated with its recent announcement of the new clean energy automotive programs being launched in September 2026: Automotive Electronics Repair certificate, Automotive Logistics and Service Operations –Zero Emissions diploma, Electric Vehicle Conversion micro credential, and Zero Emissions Vehicle Service and Technology micro credential.

Looking ahead, VCC’s School of Trades, Technology, & Design is planning and developing some flexible-learning delivery models and options for Heavy Mechanic and Construction Electrician apprenticeships in 2027 or later. These options would work closely with industry to ensure smooth training and employment transitions between VCC and apprentices’ workplaces.

As BC works towards a more sustainable future, the skills required to work with modern energy technology sectors are evolving rapidly. Research indicates that by 2032, 40 percent of new jobs in trades, transport, and equipment will require enhanced clean energy skills as Canada prepares for a greener economy.

The CCEAI is a $291.3million, provincially funded project taking shape at the Broadway Campus facing Great Northern Way. It will increase training capacity and support applied learning and research in highdemand clean energy and automotive fields.

The VCC Foundation invites corporate and individual donors to support e-pprentice programs and naming opportunities in the CCEAI. Contact the VCC Foundation to find out more.

VSA Releases New Educational Videos for Licensees

BY THE VEHICLE SALES AUTHORITY OF B.C. (VSA) |

THE VEHICLE SALES Authority of BC (VSA) is continuing to expand its educational resources for licensees with the recent release of 12 new short-form videos on the VSA YouTube channel. These videos are designed to provide accessible, practical information for motor dealers, salespeople, and other licensees on key regulatory topics that commonly arise in vehicle sales and advertising.

By creating short, focused videos, the VSA aims to make important compliance information easier to access and understand. Each video is designed to highlight a specific topic in a clear and concise way, allowing licensees to quickly review information that may be relevant

to their day-to-day operations. Whether viewed individually or as part of the full series, these videos offer another tool to help licensees stay informed and support a fair, transparent motor vehicle marketplace in British Columbia.

Available on YouTube under Vehicle Sales Authority of BC, the new videos cover a wide range of topics intended to support industry understanding of regulatory requirements and promote compliant business practices. Topics include dealer responsibility for advertisements, advertising basics, dealer fees, fixing advertising errors or omissions, no-payment periods, vehicles not suitable for transportation, cash price versus

finance price, fine print, consignment and rebuilt vehicles, items affixed to a vehicle, advertising manufacturer rebates, and deceptive acts or practices.

The release of this video series reflects the VSA’s ongoing commitment to building public confidence in the motor dealer industry in BC by engaging and educating both industry and consumers, and by helping ensure a safe and reliable motor vehicle buying experience. Education remains an important part of supporting compliance, and these videos are intended to complement the other resources available to licensees through the VSA website, bulletins, licensing courses, and more.

All 12 videos are available on the VSA YouTube channel and are also being shared across the VSA’s social media channels, including Instagram at @vsabc.ca, LinkedIn, and Facebook. Licensees are encouraged to watch the videos, share them with staff, and use them as a quick reference for common advertising and sales-related topics.

The VSA looks forward to continuing to develop educational tools and resources that support licensees, strengthen industry understanding, and contribute to confidence in BC’s motor dealer industry. To learn more,

licensees are encouraged to reach out to the VSA Industry Standards Department at industry. standards@vsabc.ca

These videos are intended for informational purposes only and are based on requirements set out in the Motor Dealer Act and its Regulations and the Business Practices and Consumer Protection Act. Please note that compliance related decisions are based on the specific facts of each matter and are made on a case-by-case basis. Nothing in these videos should be viewed as legal interpretation of a particular situation and they do not constitute legal advice.

One Year Later: Is Your Dealership's AML Program Really Working?

BY RYAN CALDER, CPA, CA, PARTNER, BC DEALERSHIP LEADER, MNP

When Canada's anti-money laundering (AML) requirements expanded to include dealerships offering in-house financing and leasing, most operators had one goal: be ready before the April 1, 2026 transition period ended.

For many, that meant appointing a compliance officer, documenting policies and procedures, training employees, and getting an AML program in place.

Now the focus has changed.

FINTRAC has shifted from educating new reporting entities to enforcing compliance. While we haven't yet seen widespread examinations of dealerships, now is the time to ask a more important question: Is your AML program working the way it's supposed to?

That's an important distinction. Regulators

aren't simply looking for policies sitting on a shelf. They're increasingly focused on whether a dealership's program is effective, consistently followed, and capable of identifying and managing risk. Recent legislative changes under Bill C-12 have reinforced that focus while significantly increasing the potential penalties for non-compliance.

COMPLIANCE DOESN'T END WITH DOCUMENTATION

Most dealerships have already put the fundamentals in place. An effective AML program includes a designated compliance officer, written policies and procedures, a documented risk assessment, employee training, and a formal compliance review every two years.

The challenge is making those elements part of everyday operations. That means reviewing your program as your business evolves, keeping documentation current, training new employees, and ensuring existing staff continue to recognize their responsibilities.

YOUR PEOPLE ARE YOUR FIRST LINE OF DEFENCE

One message consistently stands out when working with dealerships: compliance isn't owned by one person.

Finance teams, accounting staff, dealership leadership, and especially frontline sales employees all have a role to play. Sales teams are often the first to notice unusual behaviour or inconsistencies during customer interactions. If those observations aren't You deserve maximum performance from your business. The right advisor can help you navigate the challenges of a competitive industry and drive consistent results.

recognized or escalated, the rest of the AML program becomes far less effective.

That's why ongoing training matters. It's not simply about understanding regulations. It's about helping employees recognize when something doesn't seem right and knowing what to do next.

assume they have fewer controls or less sophisticated compliance programs.

Likewise, a strong credit score or payments flowing through a Canadian bank don't eliminate AML risk.

Dealerships remain responsible for meeting their own regulatory obligations,

“THAT'S WHY ONGOING TRAINING MATTERS. IT'S NOT SIMPLY ABOUT UNDERSTANDING REGULATIONS. IT'S ABOUT HELPING EMPLOYEES RECOGNIZE WHEN SOMETHING DOESN'T SEEM RIGHT AND KNOWING WHAT TO DO NEXT.”

DON'T ASSUME YOUR DEALERSHIP ISN'T AT RISK

Another misconception we continue to encounter is that money laundering only affects large dealer groups or luxury vehicle retailers.

In reality, smaller businesses are often attractive targets because criminals may

including client identification, ongoing monitoring, recordkeeping, and reporting suspicious activity when required.

HOW MNP CAN HELP

Every dealership's financing business is different, and AML programs should reflect those differences.

Our Dealership Services team works closely with MNP's AML Regulatory Compliance specialists to help dealerships build practical compliance programs, assess existing processes, provide employee training, prepare for biennial compliance reviews, and strengthen program effectiveness before FINTRAC comes knocking.

LOOKING AHEAD

For many dealerships, the first year was about becoming compliant.

The next phase is about demonstrating that your program works.

Review your risk assessment regularly. Keep your policies current. Continue training your employees. Most importantly, create a culture where unusual activity is recognized, discussed, and escalated appropriately.

A strong AML program isn't just about meeting regulatory requirements. It's about protecting your dealership, your employees, and your reputation.

CADA 360 Employee Benefits provides flexibility in plan design and long-term stable rates to fit your dealerships needs. We offer comprehensive coverage for your team, including life and disability insurance, health, drug, vision, and dental benefits. All CADA programs come loaded with value added

Turning Every Drive Into a Premium Ownership Experience With SiriusXM

FBUILT-IN VALUE THAT LASTS WELL BEYOND THE FIRST DRIVE

From the height of summer travel to everyday drives long after summer fades, SiriusXM is built to show up in the moments that matter most behind the wheel.

rom long weekends at the cottage to road trips and tailgates, customers are spending more time in their vehicles – and expecting more from them. Whether it’s following F1 Sunday or tuning into the biggest moments in golf or soccer, in-vehicle entertainment becomes part of the ownership experience – not an add-on.

With drivers spending more time on the road during the busiest driving months of the year, this is the biggest opportunity for dealerships to elevate the ownership experience andto stand out. As margins tighten and expectations rise, dealerships that deliver built-in, differentiated value without adding friction to the

Available on eligible vehicle orders, SiriusXM’s Extended Service Subscription delivers a three-year Platinum Plan – or longer on select OEMs, valued at over $1,000.

For customers, that means:

• Soundtracking long summer drives, making the most out of windows down driving

• Setting the tone for long weekend getaways

• Powering road trips with friends, playlists and live sports

• Becoming a daily companion well beyond the first season of ownership

All without added friction:

CONTRIBUTED BY SIRIUSXM •

“WITH DRIVERS SPENDING MORE TIME ON THE ROAD DURING THE BUSIEST DRIVING MONTHS OF THE YEAR, THIS IS THE BIGGEST OPPORTUNITY FOR DEALERSHIPS TO ELEVATE THE OWNERSHIP EXPERIENCE ANDTO STAND OUT. ”

Just a seamless, always-on feature that enhances the perceived value of the vehicle the moment the engine starts.

A SMARTER WAY TO DRIVE SALES PERFORMANCE

In addition to enhancing customer experience, this offer is delivering on dealership sales performance.

Vehicles equipped with the SiriusXM Extended Service Subscription are selling an average of 17 days faster than comparable vehicles without it.

For dealerships, moving vehicles faster makes all the difference – helping inventory move, supporting cash flow and strengthening dealer sales performance.

SUPPORTED BY LEADING OEM PARTNERS

Available through General Motors, Ford, Lincoln, Nissan, Infiniti, Mitsubishi, and Subaru, the SiriusXM Extended Service Subscription helps dealers deliver premium ownership experience across a range of brands.

By connecting driving moments with live sports, music and entertainment customers care about most, SiriusXM becomes a long-term, always-on entertainment experience – remaining part of the journey from day one to year three.

For today’s dealerships, the opportunity is clear: elevate the ownership experience in ways that are simple, scalable, and proven to perform.

Connect with your District Manager, Salima Manek at Salima. Manek@SiriusXM.ca and learn more at siriusxm.ca/trial/extended-service-subscription.

AI Is Already in Your Dealership. Now It Needs a Policy.

CONTRIBUTED BY HUB INTERNATIONAL

Artificial intelligence is no longer a future trend for Canadian dealerships. It is already becoming part of everyday operations. From sales teams using AI to draft customer emails, to marketing departments creating social media content, and service advisors streamlining communications, AI tools are helping dealerships work faster and more efficiently.

In fact, recent Canadian automotive industry research found that 60% of dealership decision-makers are already using AI, while many employees are independently adopting AI tools to improve productivity. The challenge isn't whether AI will become part of your business. It already has. The real question is whether your dealership is managing it effectively.

The opportunities are significant. AI can help sales teams respond to leads more quickly, generate vehicle descriptions, summarize customer conversations, create marketing campaigns, and even assist with employee training and internal documentation. Used thoughtfully, these tools can improve efficiency, reduce administrative work, and allow employees to spend more time focusing on customers.

However, AI also introduces new risks that many organizations haven't fully considered.

For dealerships, one of the biggest concerns isn't the technology itself. It is how employees are using it. Public AI platforms should never become a repository for sensitive customer or employee information. Entering driver's licence details, credit applications, VINs, financial information, or payroll data into publicly available AI tools could create privacy and compliance concerns if appropriate safeguards are not in place.

Another growing challenge is what's becoming known as "Shadow AI," employees using AI applications without formal approval or company guidelines. Much like the rise of "Shadow IT" years ago, these tools are often adopted with good intentions but without considering security, privacy, or accuracy.

The good news is that AI can also become an important part of a dealership's risk management strategy. It can help identify fraud, improve documentation, summarize incident reports, and support more informed business decisions. Like any powerful tool, its value depends on how it is used.

As AI continues to evolve, dealerships don't need to be technology experts. They do need clear expectations. Establishing an AI policy, protecting customer information, providing employee guidance, and regularly reviewing how these tools are being used can help businesses capture the benefits while minimizing unnecessary risk.

The dealerships that gain the greatest advantage from AI won't simply be the first to adopt it. They'll be the ones that combine innovation with thoughtful governance, using technology to strengthen customer service, improve operations, and protect the trust that their customers place in them every day.

www.hubinternational.com

ICBC Invests $13.3 Million in Apprenticeship Grants to Support Collision Repair Workforce

CONTRIBUTED BY ICBC

ICBC is making a significant investment in British Columbia’s automotive sector, committing $13.3 million in apprenticeship grants to help strengthen the province’s collision repair workforce. The funding is intended to support apprentices working in the collision repair industry and help encourage more people to enter and complete training in the trade.

“COLLISION REPAIR PLAYS AN IMPORTANT ROLE IN SUPPORTING DRIVERS ACROSS THE PROVINCE.”

BUILDING WORKFORCE CAPACITY

Collision repair plays an important role in supporting drivers across the province. Repair facilities rely on trained technicians to complete vehicle repairs and maintain day-to-day operations. Investments in apprenticeship training can help support the continued development of the workforce and can contribute to reducing repair wait times for customers.

For dealerships and repair facilities across B.C., apprenticeship programs are an important pathway for bringing new workers into the industry. These grants enable apprentices to gain hands on experience in collision repair while working toward certification in their trade.

EXPANDING ACCESS TO APPRENTICESHIP OPPORTUNITIES

ICBC’s investment also includes new grants for women and Indigenous apprentices as part of efforts to support a more diverse collision repair workforce.

The funding will also help support rural repair businesses by covering travel costs for apprentices who need to travel to access training opportunities. In addition, the initiative recognizes multiple pathways into trade, helping create more opportunities for people entering the industry.

These measures are intended to help make apprenticeship training more accessible to workers across British Columbia while supporting the long-term sustainability of the collision repair workforce.

For more information, visit icbc.com

WITH SPECIAL THANKS

LEVEL

Official Suppliers and Partners

Santander Consumer Finance (SCF) is a leading consumer bank present in 16 European countries, Canada and It’s focused on supporting customers by offering the financial solutions, and helping partners (OEMs, dealers and merchants) boost sales capacity financing their products and developing technologies to give them a competitive edge. With than 15,000 professionals at the end of 2024, SCF serves 17 million customers and 130,000 point-of-sale partners. It’s part of Digital Consumer Bank, one of the five global businesses of Banco Santander, which encompasses the consumer finance business of the group worldwide. santanderconsumer.ca

The New Car Dealers Association of BC would like to acknowledge these fine companies for their support of the association’s activities.

OFFICIAL SUPPLIERS

WITH SPECIAL THANKS

GOLD PARTNER

OFFICIAL SUPPLIERS AND PARTNERS

The New Car Dealers Association of BC would like to acknowledge these fine companies for their support of the association’s activities.

OFFICIAL SUPPLIERS AND PARTNERS

OFFICIAL SUPPLIERS Premier Partners

OPENLANE makes wholesale easy by connecting the leading automotive manufacturers, dealers, rental companies, fleet operators, captive finance and institutions as buyers and sellers to create the most advanced digital marketplace for used vehicles. Our innovative products and services deliver fair and transparent experience that helps customers make smarter decisions and achieve better outcomes. openlane.ca

The New Car Dealers Association of BC would like to acknowledge these fine companies for their support of the association’s activities.

GOLD LEVEL

Santander Consumer Finance (SCF) is a leading consumer finance bank present in 16 European countries, Canada and China. It’s focused on supporting customers by offering the best financial solutions, and helping partners (OEMs, dealers and merchants) boost sales capacity by financing their products and developing technologies to give them a competitive edge. With more than 15,000 professionals at the end of 2024, SCF serves 17 million customers and 130,000 point-of-sale partners. It’s part of Digital Consumer Bank, one of the five global businesses of Banco Santander, which encompasses the consumer finance business of the group worldwide. santanderconsumer.ca

OFFICIAL SUPPLIERS Premier Partners

GOLD LEVEL

SILVER PARTNERS

CARFAX Canada, a unit of IHS Markit, is Canada’s definitive of automotive information, delivering vehicle history, appraisal and valuation. Drawing on billions of data records from thousands of unique sources, its products enable used vehicle buyers and sellers to make informed decisions. Formerly known as CARPROOF Corporation, CARFAX Canada is dedicated to transparency, and is trusted to provide impartial and comprehensive information to dealerships, vehicle manufacturers, consumers, major auctions, governments, insurance providers and police agencies. carfax.ca

CADA 360 programs are unique. Each is designed under the guidance of a dealer committee, and participating dealers become stakeholders. “It all comes back to you” is more than a tag line: it’s a guarantee to members. The result is a powerful combination of industry-leading business solutions for health and wellness and exceptional dealer representation. CADA also supports the development of automotive leadership through its partnership with the Automotive Business School of Canada. cada.ca

SILVER LEVEL

OPENLANE makes wholesale easy by connecting the leading automotive manufacturers, dealers, rental companies, fleet operators, captive finance and lending institutions as buyers and sellers to create the most advanced digital marketplace for used vehicles. Our innovative products and services deliver a fast, fair and transparent experience that helps customers make smarter decisions and achieve better outcomes. openlane.ca

SILVER LEVEL

Tekion’s Automotive Retail Cloud (ARC) transforms dealership operations with a fully integrated, cloud-native platform that streamlines every aspect of the customer journey. From sales and service to parts and finance, unifies workflows, reduces redundancies and enhances efficiency with real-time data and AI-driven insights. Dealers can deliver a seamless, personalized experience across digital and interactions, meeting the evolving expectations of today’s consumers. tekion.com

First Canadian Financial Group is a national, privately chartered life insurance company offering life and disability coverage on consumer loans through dealership financial service offices. Since 1988, it has been marketing its insurance, mechanical breakdown protection, and protection product programs through automotive, RV, and marine dealers across Canada with tremendous success. firstcanadian.ca

CARFAX Canada, a unit of IHS Markit, is Canada’s definitive source of automotive information, delivering vehicle history, appraisal and valuation. Drawing on billions of data records from thousands of unique sources, its products enable used vehicle buyers and sellers to make informed decisions. Formerly known as CARPROOF Corporation, CARFAX Canada is dedicated to transparency, and is trusted to provide impartial and comprehensive information to dealerships, vehicle manufacturers, consumers, major auctions, governments, insurance providers and police agencies. carfax.ca

National in scope and local in focus, MNP provides client-focused accounting, consulting, tax, and digital services in more than 150 communities coast to coast. With 24 offices across B.C., we are where you are—or around the corner. As trusted advisors to hundreds of dealerships across Canada, we work single-store operators and multi-store groups in every sector of the industry. Every partner-led interaction reflects your unique needs as a dealer, the specific challenges of your business, and the demands of your community—delivering tailored solutions to keep you moving forward.

Tekion’s Automotive Retail Cloud (ARC) transforms dealership operations with a fully integrated, cloud-native platform that streamlines every aspect of the customer journey. From sales and service to parts and finance, ARC unifies workflows, reduces redundancies and enhances efficiency with real-time data and AI-driven insights. Dealers can deliver a seamless, personalized experience across digital and in-store interactions, meeting the evolving expectations of today’s consumers. tekion.com

SiriusXM is the country’s leading entertainment company. SiriusXM creates and offers commercial-free music, premier sports talk and live events, comedy, news and exclusive talk and entertainment. SiriusXM is available in vehicles from every major car company, smart phones and other connected devices as well as online. siriusxm.ca

BRONZE LEVEL

Tekion’s Automotive Retail Cloud (ARC) transforms dealership operations with a fully integrated, cloud-native platform that streamlines every aspect of the customer journey. From sales and service to parts and finance, ARC unifies workflows, reduces redundancies and enhances efficiency with real-time data and AI-driven insights. Dealers can deliver a seamless, personalized experience across digital and in-store interactions, meeting the evolving expectations of today’s consumers. tekion.com

SiriusXM is the country’s leading entertainment company. SiriusXM and offers commercial-free music, premier sports talk and events, comedy, news and exclusive talk and entertainment. SiriusXM is available in vehicles every major car company, smart phones and other connected devices as well as online. siriusxm.ca

Michael Mason & Co. has been manufacturing and supplying the automotive industry since 1967. It has products for every department within your dealership and fabricates products at factories in B.C. michaelmason.ca

Tekion’s Automotive Retail Cloud (ARC) transforms dealership operations with a fully integrated, cloud-native platform that streamlines every aspect of the customer journey. From sales and service to parts and finance, ARC unifies workflows, reduces redundancies and enhances efficiency with real-time data and AI-driven insights. Dealers can deliver a seamless, personalized experience across digital and in-store interactions, meeting the evolving expectations of today’s consumers. tekion.com

MNP National in scope and local in focus, MNP provides client-focused accounting, consulting, tax, and digital services in more than 150 communities from coast to coast. With 24 offices across B.C., we are where you are—or just around the corner. As trusted advisors to hundreds of dealerships across Canada, we work with single-store operators and multi-store groups in every sector of the industry. Every partner-led interaction reflects your unique needs as a dealer, the specific challenges of your business, and the demands of your community—delivering tailored solutions to keep you moving forward. mnp.ca

BRONZE LEVEL

BRONZE PARTNERS

| 1-888-486-4356 Offering Full-Spectrum Financing Options to BC Auto Dealers & Nationally in Canada.

Association of BC is a proud member of the Canadian Automobile Dealers Association (CADA). The CADA is the national representing new car and truck dealers. Acting as the voice of the dealers at the national level, CADA serves as an advocate to industry and the public.

MNP National in scope and local in focus, MNP provides client-focused accounting, consulting, tax, and digital services in more than 150 communities from coast to coast. With 24 offices across B.C., we are where you are—or just around the corner. As trusted advisors to hundreds of dealerships across Canada, we work with single-store operators and multi-store groups in every sector of the industry. Every partner-led interaction reflects your unique needs as a dealer, the specific challenges of your business, and the demands of your community— delivering tailored solutions to keep you moving forward. mnp.ca

association representing new car and truck dealers. Acting as the voice of

government, industry and the public.

Reynolds is a leading provider of automotive retailing solutions that help manage and improve dealership operations. We offer the industry’s only Retail Management System that enables dealerships to work smarter using a single system to build upon the lifetime value of their customers. Dealerships that choose Reynolds see tremendous impact in all areas of operation. reyrey.ca

The New Car Dealers Association of BC is a proud member of the Canadian Automobile Dealers Association (CADA). The CADA is the national association representing new car and truck dealers. Acting as the voice of the dealers at the

The New Car Dealers Association of BC is a proud member of the Canadian Automobile Dealers Association (CADA). The CADA is the national

Associate members of the New Car Dealers Association of BC provide vital products and services to dealer members, allowing them to

Products and Services

Associate members of the New Car Dealers Association of BC provide vital products and services to dealer members, allowing them to do business with greater cost effectiveness, environmental responsibility and general efficiency.

Associate Members play an important role in supporting the NCDA and our Dealer Members by providing a range of products and services to the automotive industry. While Associate Members meet NCDA membership requirements, Associate Membership should not be considered an endorsement. Only Official Suppliers and Premier Partners are formally endorsed by the NCDA.

ACCOUNTING

MNP LLP Accounting

Chris Schaufele // 604-542-6768 // mnp.ca

AUCTION SERVICES

ADESA Auctions Canada

ACCOUNTING

ADESA Auctions Canada

MNP LLP Accounting

Tekion

John Macdonald // 604-232-4403 // adesa.com

EBlock

Chris Schaufele, 604-542-6768, mnp.ca

Nicole Sergio // 416-853-5626 // edealer.ca

FINANCIAL SERVICES

BMO - Bank of Montreal

Bradley Warren // 604-417-0229 // bmo.com

Canadian Western Bank

Gus Masi // 403-570-3200 // cwbank.com

CIBC Commercial Banking

Arthur J Gallagher Canada Limited

If you would like to explore partnership opportunities with the NCDA, please reach out to Josh Fergusonjferguson@vanautoshow.ca

MEP Business Counsel

Matthew Wansink // 604-891-1153 // meplaw.ca

MERGERS AND ACQUISITIONS

Baker Tilly Dealer Acquisitions

Peter Heasty // 416-368-7990 // bakertilly.com

PRINT AND DESIGN SOLUTIONS

Dealer Solutions Mergers & Acquisitions

Connor McCardle, 1-833-935-4662, tekion.com

Phil Lehn // 604-665-1318 // cibc.com

Chris Iwankow, 204-894-1792, ajg.com/ca

First Canadian Financial Group

Nicole Sergio // 416-853-5626 // edealer.ca

AUCTION SERVICES

AUTOMOTIVE SCHOOLS

ADESA Auctions Canada

BCIT - School of Transportation

John Macdonald, 604-232-4403, adesa.com

E Inc.

ENTERTAINMENT SOLUTIONS

Sirius XM Canada

Cover All Programs

Darren Johnson // 250-217-5955 // firstcanadian.ca

General Bank of Canada

Mario DeGrace, 403-629-2953, sxmdealer.ca

Marley Begg // 780-974-2829 // generalbank.ca

iA Auto Finance

Marcio Mendes //833-932-6837, caprogram.ca

Equifax

Mubasher Faruki // 604-454-2234 // bcit.ca/transportation

FINANCIAL SERVICES

Denise Buott // 905-815-9510 // iaautofinance.ca

Russell Wicks, 647-539-5381, www.equifax.ca

Rick Kingdon // 778-245-1041 // dealersolutionsna.com

Performance Brokerage Services

Georgian College (Automotive Business School of Canada)

Curtis Henderson, 416-853-5626, edealer.ca

BMO - Bank of Montreal

Georgian College (Automotive Business School of Canada)

Joe Lauzon // 705-728-1968 x1234 // georgiancollege.ca

Vancouver Community College

AUTOMOTIVE SCHOOLS

Shahin Virji // 604-871-7000 // vcc.ca

BCIT - School of Transportation

CO-OPS

Mubasher Faruki, 604-454-2234, bcit.ca/transportation

Consolidated Dealers Co-Op

iA Dealer Services

Go Lifeline

Bradley Warren, 604-417-0229, bmo.com

CIBC Commercial Banking

Vicki Yan // 604-882-8220 // iasal.ca

Devon Chohan, 604.200.3030, www.golifeline.ca

LGM Financial

Bill Brassington // 604-806-5300 // lgm.ca

Sameer Johal, 604-665-1318, cibc.com

First Canadian Financial Group

Bill Brassington // 604-806-5300 // lgm.ca

National Bank

HUB International Insurance Brokers

Darren Kiley // 1-877-290-1280 // nbc.ca/retail-financing

Darren Johnson, 250-217-5955, firstcanadian.ca

Lewis Thaw // 1-888-338-9996 // consolidateddealers.com

Georgian College (Automotive Business School of Canada)

Leader Auto Resources LAR Inc.

Bob Grewal // 778-773-1727 // larnet.com

General Bank of Canada

Bob Grewal // 778-773-1727 // larnet.com

Joe Lauzon, 705-728-1968 x1234, georgiancollege.ca

MDA Auto Solution

Mike Reid // 780-468-9552 // wdcoauto.com

Vancouver Community College Shahin Virji, 604-871-7000, vcc.ca

CO-OPS

DMS PLATFORMS

Autograph Analytics Inc.

Helcim

Mike Reid // 780-468-9552 // wdcoauto.com

Darren Kiley // 1-877-290-1280 // nbc.ca/retail-financing

Paays

Wayne LeGear, 604-269-1944, hubinternational.com

David Fry // 1-416-274-2280 // paays.com

Marley Begg, 780-974-2829, generalbank.ca

iA Auto Finance

Steve Barker // 604-230-8597 // autographanalytics.com

CDK Global

Consolidated Dealers Co-Op

Lewis Thaw, 1-888-338-9996, consolidateddealers.com

Carolina Sinclair, 1-855-378-5626, iaautofinance.ca

iA Dealer Services

Greg Wallin // 778-838-0639 // cdkglobal.com

FliteHouse

Dan Liska // 226-455-2333 // flitehouse.com

David Fry // 1-416-274-2280 // paays.com

Insurance Insight

RBC Automotive Finance Group

Eric Jensen // 604-656-2963 // rbc.com/canada.html

Neal O’Donoghue, 866-603-8666, insuranceinsight.ca

Santander Consumer Finance

Tom Edworthy, (877) 643-5246, helcim.com

Greg Wallin // 778-838-0639 // cdkglobal.com

Vicki Yan, 604-882-8220, iasal.ca

Dan Liska // 226-455-2333 // flitehouse.com

Leader Auto Resources LAR Inc.

Kenect

Bob Grewal, 778-773-1727, larnet.com

WD Co-Auto

LGM Financial

Mode Insurance Services

John Grant // 780-818-8045 // santanderconsumer.ca

Scotiabank Western Dealer Finance Centre

Maz Mohammadi, 604-996-9854, modeinsuranceservices.com

Jonathan Sims // 604-363-6603 // scotiabank.com

Scotia Dealer Advantage

Navacord

Scotia Dealer Advantage

John Hiscock // 416-288-7800 // scotiabank.com/scotiadealeradvantage

TD Auto Finance

Renee Nielly, 604-733-7383, allwestins.com

John Hiscock // 416-288-7800 // scotiabank.com/scotiadealeradvantage

Sym-Tech Dealer Services

Richard (Rick) Bessex // 778-628-7458 // TDFS.com

Steve MacIsaac, 905-889-5390, sym-tech.ca

INSURANCE SERVICES

Bill Brassington, 604-806-5300, lgm.ca

Cameron Jarvis // 385-498-5117 // smart.kenect.com/ncda

National Bank

Keyloop Canada

Mike Reid, 780-468-9552, wdcoauto.com

Pascal Lafleche // 514-493-1909 // keyloop.com/en-ca

Darren Kiley, 1-877-290-1280, nbc.ca/retail-financing

Quorum Information Technologies Inc.

DMS PLATFORMS

CDK Global

Quorum Information Technologies Inc.

Rick Johnston // 403-795-5676 // quoruminfotech.com

Reynolds & Reynolds Canada Ltd.

Greg Wallin, 778-838-0639, cdkglobal.com

FliteHouse

John Caulfield // 905-606-2818 // reyrey.ca

Optiom Inc.

Your Warranty Team

Acera Benefits Consulting

Mike Sanderson // 250- 869-3921 // capricmw.ca

William Kinash, (778) 322-282, ywt.ca

Mike Sanderson // 250- 869-3921 // capricmw.ca

Arthur J Gallagher Canada Limited

LEGAL SERVICES

Chris Iwankow // 204-894-1792 // ajg.com/ca/

Cover All Programs

KSW Lawyers

Cover All Programs

Marcio Mendes //833-932-6837 // caprogram.ca

Michael J. Weiler, 604-336-7423, ksw.bc.ca

Marcio Mendes //833-932-6837 // caprogram.ca

Marcy Human, 1-800-613-3705, optiombc.com

John Caulfield // 905-606-2818 // reyrey.ca

Tekion

Paays

Connor McCardle // 1-833-935-4662 // tekion.com

Dan Liska, 226-455-2333, flitehouse.com

Kenect

ENTERTAINMENT SOLUTIONS

Michael Kidd, (888) 972-7422, smart.kenect.com/ncda

Sirius XM Canada

HUB International Insurance Brokers

MEP Business Counsel

Wayne LeGear // 604-269-1944 // hubinternational.com

David Fry, 1-416-274-2280, paays.com

RBC Automotive Finance Group

Eric Jensen, 604-656-2963, rbc.com/canada.html

Santander Consumer Finance

Mario DeGrace // 403-629-2953 // sxmdealer.ca

Keyloop Canada

Mario DeGrace // 403-629-2953 // sxmdealer.ca

John Grant, 780-818-8045, santanderconsumer.ca

Wayne LeGear // 604-269-1944 // hubinternational.com

Insurance Insight

Matthew Wansink, 604-891-1153, meplaw.ca

Neal O’Donoghue // 866-603-8666 // insuranceinsight.ca

MERGERS AND ACQUISITIONS

Mode Insurance Services

Baker Tilly Dealer Acquisitions

Tony Weller // 604-996-9854 // modeinsuranceservices.com

Peter Heasty, 416-368-7990, bakertilly.com

Sym-Tech Dealer Services

Steve MacIsaac // 905-889-5390 // sym-tech.ca

Waypoint Insurance Services

Dealer Solutions Mergers & Acquisitions

Steve MacIsaac // 905-889-5390 // sym-tech.ca

Renee Nielly // 604-733-7383 // allwestins.com

Harv Craven Design Harv Craven, 604-308-2812, harvcravendesign.com

Steve Allen // 289-275-7179 // performancebrokerageservices.com

Performance Brokerage Services Steve Allen // 289-275-7179 // performancebrokerageservices.com

PROPERTY SECURITY

OFFICIAL NCDA BILL OF SALE PROVIDER

Michael Mason & Co.

Steve Batchelor // 250-384-7304 // michaelmason.ca

Radius Security Mike Baxter, 604-232-2405, radiussecurity.ca

PRINT AND DESIGN SOLUTIONS

Harv Craven Design

RESEARCH AND SHOPPING WEBSITES

Harv Craven Design

Harv Craven // 604-308-2812 // harvcravendesign.com

PROPERTY SECURITY

Radius Security

EV CHARGING SERVICES

Foreseeon

Pascal Lafleche, 514-493-1909, keyloop.com/en-ca

Scotiabank Automotive Finance

Julien Gagnon // 1-866-233-0247 // foreseeson-evse.com

Quorum Information Technologies Inc.

Rick Johnston, 403-795-5676, quoruminfotech.com

Reynolds & Reynolds Canada Ltd.

John Caulfield, 905-606-2818, reyrey.ca

Jonathan Sims, 604-363-6603, scotiabank.com

TD Auto Finance

LEGAL SERVICES

Rick Kingdon, 778-245-1041, dealersolutionsna.com

LEGAL SERVICES

Performance Brokerage Services

KSW Lawyers

Michael J. Weiler // 604-336-7423 // ksw.bc.ca

Michelle DeFouw, 289-275-7179, performancebrokerageservices.com

Devon Sandvold, 778-628-7458, TDFS.com

INSURANCE SERVICES

Acera Benefits Consulting

Mike Sanderson, 250- 869-3921, capricmw.ca

New Car Dealers Association of BC

OFFICIAL NCDA BILL OF SALE PROVIDER

Michael Mason & Co.

Steve Batchelor, 250-384-7304, michaelmason.ca

PROPERTY SECURITY

Radius Security

Canadian Black Book Daniel Ross, 905-413-7601, canadianblackbook.com

Mike Baxter // 604-232-2405 // radiussecurity.ca

CARFAX Canada ULC

Securiforce Services, Ltd.

Sumer Grewal // 604-596-0037 // securiforce.com

Shawn Vording, 866-835-8612 x2966, carfax.ca

Stealth Monitoring

Clary Laftsidis // 647-553-1237 // stealthmonitoring.com

RESEARCH AND SHOPPING WEBSITES

Trader Corporation Randy Shepherd, 403-999-8854, autotrader.ca

Canadian Black Book

Daniel Ross // 905-413-7601 // canadianblackbook.com

TOOL SUPPLIER

CARFAX Canada ULC

Shawn Vording // 866-835-8612 x2966 // carfax.ca

Snap-on Dean Francis, 416-662-9951, snapon.com

Trader Corporation Randy Shepherd // 403-999-8854 // autotrader.ca

VEHICLE ALIGNMENT SYSTEMS

TOOL SUPPLIER

Snap-on Dean Francis // 416-662-9951 // snapon.com

Hunter Engineering Dan Martin, 780-340-3456, hunter.com

MISC.

VEHICLE ALIGNMENT SYSTEMS

Hunter Engineering Dan Martin // 780-340-3456 // hunter.com

Consultant Auto 360 Kim Normandin, 514-394-1955 x508, solutionsmedias360.com

MISC.

Consultant Auto 360

Kim Normandin // 514-394-1955 x508 // solutionsmedias360.com

Eco Forward Diane Roberts, (604) 868-6935 , ecoforwardsolutions.ca

Kim Normandin // 514-394-1955 x508 // solutionsmedias360.com

NCM Associates Inc.

NCM Associates Inc. Kory Suppes // 913-649-7830 // ncmassociates.com

Kory Suppes // 913-649-7830 // ncmassociates.com

Ram Construction

Ram Construction Jeff Knoblauch // 604-940-5265 // ramconst.com XPEL Inc. Mike Winter // 210-678-3700 // Xpel.com

Jeff Knoblauch // 604-940-5265 // ramconst.com

NCM Associates Inc. Kory Suppes, 913-649-7830, ncmassociates.com

XPEL Inc.

Mike Winter // 210-678-3700 // Xpel.com

Ram Construction Jeff Knoblauch, 604-940-5265, ramconst.com

XPEL Inc. Mike Winter, 210-678-3700, Xpel.com