4 minute read
Industry News: VSA
Improving Industry Partnerships
MARK BAKKEN, CHAIR, VEHICLE SALES AUTHORITY BOARD OF DIRECTORS
Over the past two years, the Vehicle Sales Authority has focused on improving how we partner with industry. Through consultations with industry and by learning from the regulatory practices of agencies around the world, the VSA is better able to understand the opportunities to improve its relationship with those it regulates.
These insights helped to form a vision of how the VSA can evolve its practices to create a new way of meeting the regulatory mandate of the organization.
In 2019, this work, together with a survey of the operations of the VSA, was brought together by the leadership team to create a new strategic plan for the organization. Beginning in late 2019 and continuing through 2020, the VSA has been focused on advancing four strategic objectives, all of which are of equal importance:
Consumer Awareness: educating consumers to understand their role and rights when purchasing a vehicle. Regulatory Excellence: evolving VSA policies and practices to support a new approach focused on the concept of “right touch” regulation (from Malcom K. Sparrow’s The Regulatory Craft). Our People: ensuring the skills and knowledge of our team remain relevant and support evolving organizational priorities. Digital Transformation: creating simple, digitally enabled processes to better serve our customers.
To ensure the success of the VSA in these efforts, the board of directors continued to evolve our governance and oversight in conjunction with this work. In 2018, the board created a task force to support the review of regulatory practices and added risk management oversight to the board’s purview. Last year, 2019, saw the VSA make significant technology investments, and the board has been overseeing that work through the IT task force. These task forces helped support the VSA in specific areas as the leadership team advanced these priorities.
As the execution of the 2019/2020 strategy continues, we are now bringing the previously disparate task forces together under one standing committee —Enterprise Risk Management and Strategy. This committee will oversee the development and execution of the VSA Business Strategy, which includes the critical elements of regulatory model improvements, technology strategy and enterprise risk. This focus will create continuity for the organization and ensure that these areas have critical oversight that is often lost in any board’s oversight model.
As we close out a challenging 2020, the VSA board will continue to review and evolve our model to meet the challenges and opportunities that present themselves. The board welcomes feedback from NCDA members on these initiatives and other topics related to the regulation of industry. You can find our contact information on the VSA website at VehicleSalesAuthority.com.
New Board Members Announcement The Vehicle Sales Authority of BC is pleased to announce our two newest board members (for a full list of our board members, please visit our website at VehicleSalesAuthority.com).
Mike Hacquard, New Car Dealers Association of BC With over 40 years of experience as a lifetime auto industry insider, Mike continues to play an active role within the industry as both a Dealer Principal at Wolfe Auto Group and a board member of the New Car Dealers Association of BC. Mike is taking over from Moray Keith, who has served on the board since 2011.
Guangbin Yan, Government Appointee Guangbin is an experienced senior business manager with over 10 years of government experience. She is an Appointed Bencher with the Law Society of BC since 2018 and a member of the Finance and Audit Committee. Guangbin has been serving on boards for non-profit organizations since 2009.
We are excited for Mike and Guangbin to apply their wealth of knowledge and experience to help shape VSA’s vision moving forward.
Thank you to Moray for your dedication and commitment to the VSA and we wish you all the best in your future endeavours.
VehicleSalesAuthority.com Tel: 604.574.5050 #280 – 8029 199th Street, Langley, BC V2Y 0E2
KAR Global is committed to protecting the health and wellbeing of our customers, employees and communities in all we do during the COVID-19 pandemic. We continue to closely monitor public health and government directives to ensure we’re operating safely. As we emerge from the pandemic and with the economy picking up speed, we remain dedicated to ensuring our dealers’ success.
We continue to hold Simulcast auctions via ADESA.ca and the ADESA Marketplace app. Our other digital channels — including private label sites and upstream open (non-auction) vehicles on ADESA.ca and TradeRev also remain open and active to keep your business moving forward.
That’s why KAR Global is extending and initiating relief programs and temporary price reductions as well as resuming services to give dealers the confidence to buy and sell anytime, anywhere and emerge stronger than ever:
• Waived Simulcast Fees: No Simulcast success fees for buyers through July 31 , 2020.
Buyer Vehicle Previews: Most ADESA locations are now offering in-person visits to preview and assess inventory. Contact your local ADESA auction to learn more.
