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Baptist Health’s Clinics

Recognized With NRC Health Excellence in Patient Experience Award

Baptist Health’s clinics were honored by NRC Health with the 2024 Excellence in Patient Experience Award recognizing the top-performing hospitals and health systems in the nation for their excellence in delivering outstanding patient experiences across the continuum of care.

Recipients join an elite group of winners that have demonstrated an exceptional commitment to improving the care experience, earning top satisfaction ratings from patients and their families. Baptist Health’s clinics were selected for this first place ranking in the Medical Group category. Winners are annually selected based on receipt of exceptional real-time patient feedback Net Promoter Score (NPS) scores.

The outstanding dedication Baptist Health’s clinics have shown in understanding patient needs and elevating their experience reflects NRC Health’s mission to infuse human compassion into health care.

Baptist Health Hospitals

Earn National Recognition for Stroke and Heart Care

Eight Baptist Health hospitals across the state earned American Heart Association Get with the Guidelines Stroke, Heart Failure and Coronary Artery Disease Quality Achievement Awards in 2024 for ensuring their patients receive the most appropriate and timely treatment in the event of a heart attack, heart failure, or stroke.

• BHMC-Little Rock — Stroke Award Gold Plus, Target Stroke Honor Roll, Target Type 2 Diabetes

• BHMC-North Little Rock — Stroke Award Silver Plus, Target Type 2 Diabetes Honor Roll

• BH-Fort Smith — Heart Failure Award Gold Plus, Target HF Honor Roll, Target Type 2 Diabetes Honor Roll, Stroke Award Gold Plus, Target Stroke Honor Roll Elite, Target Type 2 Diabetes Honor Roll

• BH-Van Buren — Coronary Artery Disease, Silver Referring Plus

• BHMC-Stuttgart — Coronary Artery Disease, Rural Acute Coronary Syndrome Bronze, Rural Acute Coronary Syndrome Silver

• BHMC-Heber Springs — Coronary Artery Disease, Rural Acute Coronary Syndrome Bronze, Rural ST Elevation Myocardial Infarction Bronze

• BHMC-Hot Spring County — Coronary Artery Disease-Rural Acute Coronary Syndrome Bronze, Rural Acute Coronary Syndrome Silver, Rural ST Elevation Myocardial Infarction Bronze, Stroke Rural Bronze

• BHMC-Arkadelphia — Coronary Artery DiseaseRural Acute Coronary Syndrome Silver, Stroke Silver Plus

Get With The Guidelines is a proven inhospital approach to improving patient outcomes across cardiovascular and stroke focus areas. Each GWTG program promotes consistent adherence to the latest research-driven guidelines and measurement while providing data and information to professionals for continual improvement in patient care.

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