CareConnection Jan/Feb2014

January/February2014

Care Connection

TLC Program Helps Keep Employees and Patients Safe

TLC program protects employees and patients An important part of our culture of safety

What if our safe patient handling program had not been in place during 2013?

“What pleases me most about this innovative program is its impact on lives. An estimated 200 staff members would have been injured while moving or transferring patients last year alone — and of those, 20 to 30 Baptist staff would have suffered career-ending injuries and therefore wouldn’t be able to fulfill the roles they are in today,” states Chief Operating Officer John Wilbanks.

Injuries suffered by healthcare workers when moving, transferring and repositioning patients can be debilitating and career-ending. To help reduce occupational injuries, the American Nurses Association (ANA) introduced national standards on safe patient handling and mobility in 2013.

Fortunately, Baptist Health is years ahead of the ANA in offering a comprehensive safe patient handling program.

Our Transfer and Lift With Care (TLC) Program was launched in 2007 to provide specialized assistive equipment and training to keep employees and patients safe and ensure that care providers avoid performing high-risk patienthandling tasks manually.

Since its inception, the TLC Program has reduced patient-handling injuries 81 percent system-wide. Additionally, the number of employee days away from work due to patient-handling injuries has decreased by 71 percent, and the number of employee days on restricted duty has decreased by 73 percent.

“The TLC Program is great because it ensures safety and allows patients to feel comfortable when we are assisting them with mobility.”

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Cyntoria Ricketts Associate Care Provider II Emergency Department Baptist Beaches

Patient Handling Injuries (PHI) 2007

Days Away from Work Due to PHI 2007

2007

d ce du Re

d ce du Re

d ce du Re

81%

Restricted Duty Days Due to PHI

71%

2013

2013

“At Baptist Nassau, the TLC equipment is a very important part of our environment of care for patients, as well as staff,” said Teresa Carter, RN, COHN, Employee Health coordinator. “We have seen a significant decline in injuries due to patient lifting and transferring since the TLC Program started.”

Employees and Patients Benefit from TLC Program Theresa Turner, RN, a nurse navigator on the Bariatric Unit at Baptist Jacksonville, shared an example of how helpful lift equipment was when a patient coded while she was sitting in a chair.

“Without the use of the sling, we would not have been able to move her back into bed without hurting the patient or ourselves.”

73% 2013

Since 2007, our safe patient handling program has dramatically reduced injuries.

A patient’s weight is just one factor in determining if assistive equipment is needed. “We really encourage staff to focus on the patient’s dependency,” says Christine Norton, PhD, injury prevention specialist and coordinator of the TLC Program. “A care provider should not attempt to lift more than 35 pounds without using some type of assistive device.”

One example of this is Joseph Nellum, a 17-yearold patient with cerebral palsy who spent three months at Wolfson Children’s Hospital in late 2013.

His grandmother, Roberta O’ Brien said, “The lift made it much easier for the nurses to get him out of bed and into his wheelchair so he could get up and move around. This was very important since he was in the hospital for so long.”

Joseph Nellum, a patient with cerebral palsy, benefited from the lift, which made it much easier for him to get in and out of bed during his three-month stay at Wolfson Children’s Hospital.

continued on page 4 January/February2014

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Ceiling Lifts Make Moves Easier in Weaver Tower

Slides Make Patient Transfers Smoother in Imaging

One of the newer assistive devices now available at some Baptist locations is the ceiling lift.

Nancy Simon, vice president of Patient Care Services, Baptist Jacksonville, championed the installation of ceiling lifts in the J. Wayne and Delores Barr Weaver Tower, which was completed in December 2012. As a result, ceiling lifts are now available in every patient room of the Neuro ICU and in two rooms of every adult floor of the Weaver Tower.

Use of TLC equipment extends beyond nursing units. “In imaging, we use blue tubes more than any other device, as lateral transfers are most common in our area,” said Joey Nettles, RT (R) (CT), imaging supervisor at Baptist South.

“Lateral transfers can be bumpy for patients as they move from one surface to another.

The blue tubes allow the staff members to slide the patient more easily, making the transfer more comfortable.”

“The ceiling lifts are the best because they eliminate the need to navigate around the patients and move other items around in the room, such as the bedside tables and recliners,” said Lindsay Moore, RN, assistant nurse manager of the Neuro ICU, Baptist Jacksonville.

“Using the equipment allows us to provide excellent care while still protecting ourselves, and we are very grateful for that.”

“Lateral transfers can be bumpy for patients as they move from one surface to another. The blue tubes allow staff members to slide the patient more easily, making the transfer more comfortable.”

Joey Nettles, RT (R) (CT) Imaging Services Baptist South

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“We would like to thank the 235 TLC coaches and champions at each campus for the work they do to ensure employees are properly trained on the equipment,” says Norton the TLC program coordinator.

“We’ve experienced these dramatic improvements in patient and caregiver safety because employees are using the equipment consistently and correctly.”

Hand hygiene video contest Contest Deadline is March 3, 2014 As caregivers, we all recognize the first line of defense against germs is good hand hygiene. To reinforce the importance of hand hygiene, all employees are invited to submit a video for this contest.

Contest Rules 1. Your hand hygiene video must be submitted by a current Baptist Health employee. It can be submitted by an individual, a unit, a department or a discipline. The video must feature at least one current Baptist Health employee.

2. We encourage you to use a smart phone or your own personal video camera to create and edit your video. Baptist Health resources, such as Media Services or Public Relations, will not be able to provide technical assistance.

3. Winners will not be selected based on technical skill in filming and editing, but on creativity and the impact of the message. The video should be no longer than three minutes.

4. Videos must not be posted on a public YouTube channel, other public website or social media (including Facebook).

5. Judges will include representatives from Baptist Health Epidemiology/Infection Control, Risk Management, Patient Safety and Public Relations.

6. Videos must be submitted in WMV or AVI format on a CD or flash drive to any Baptist Health Epidemiology/Infection Control or Nursing Administration office by March 3, 2014, at 5 pm.

7. Please include your name and email address with your CD or flash drive so we can contact you. Please also provide the name(s) of all participants in the video.

8. Please keep HIPAA and other privacy laws in mind. Do not film or post videos containing patients or protected health information in the background.

9. By submitting your video, you are giving Baptist Health permission to use it on our internal or external website, social media channels, publications and media.

10. Employees in Marketing, Public Relations, Epidemiology and Administration are not eligible to participate in this contest.

For additional information or questions, call the Baptist Jacksonville Infection Control Department at 202.3258.

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New Vestex garments to elevate safety for staff, patients and families TM

As we move forward on our journey to becoming a High Reliability Organization that is completely committed to a Culture of Safety, one of our strategies is to elevate the protection of our employees and patients by adopting innovative staff uniforms and scrubs made with Vestex™ technology, a comfortable, breathable fabric that is fluid-repellant, moisture-wicking and has antimicrobial properties.

One Pocket Unisex Top

Three Pocket Unisex Top

Baptist or Wolfson logo Embroidery

Female Top

Baptist or Wolfson logo Embroidery

Baptist or Wolfson logo Embroidery

Unisex Bottom

Female Bottom

Female Scrub Jacket

Baptist or Wolfson logo

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Frequently Asked Questions

Who will wear the new Vestex garments?

The new Vestex staff uniforms and scrubs will be worn by all employees who have serial contact with inpatients, and therefore are most likely to spread organisms from patient to patient.

“This is more than an investment in uniforms. It is an investment in innovative technology that makes our environment safer for our staff, their families and our patients,” said Baptist Health Chief Nursing Officer, Diane Raines, DNP, RN, NEA-BC. “We are not doing this because we have a problem with infection, but because it is a proactive choice we are making to live out our brand promise of changing health care for good.”

The adoption of new uniforms also provides the opportunity to standardize garment colors according to disciplines in order to make it easier for patients to identify our roles, something that 89 percent of patients said would be helpful to them in a survey conducted for Baptist Health in 2013.

When will staff begin wearing the new garments?

The majority of clinical staff will transition to the new garments during summer 2014. There are a few smaller departments with unique needs that will make the transition at a later date.

What options will I have for style and color?

Colors will be standardized by discipline, but a variety of styles will be available to choose from, including a selection of tops, pants and skirts. The colors assigned for each discipline are as follows: Nurses – royal blue and white Associate Care Providers and Health Unit Coordinators – wine

Female Mock and Tie Back Top

Respiratory – black

Baptist or Wolfson logo Embroidery

Imaging – pewter Dietary – ceil blue Environmental Services – hunter green Other Patient Services - navy blue HEALTH CARE WORKER SCRUBS VESTAGEN STYLE #510 Skirt

Skirt

Back View Will Wolfson Children’s employees follow the same uniform color code?

Front View

Full Waist Elastic placket 1 1/4"

SN Lockstitch

2 Buttonhole

1/16" SN Topstitch

2 drawstring

2" SN hem stitch, 1/16" SN topstitch, vertical bartack at top corners

See more about colors and style on the intranet at http://intranet.e-baptisthealth.com

Overlock stitch 5 threads

Yes, Wolfson Children’s employees will follow the overall Baptist uniform color code. However, the colorful Wolfson Children’s logo will be available as an alternative to the Baptist Health logo.

"V" logo Embroidery

1/4" width, 5" vent height, bartack at top 1/2" SN lockstitch, clean finished

10 SPI for all seams

Page 1 of 6

continued on page 8 Construction Guide HCWS - Style #510

January/February2014 Revision Date: 1/2/2014

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[[ Employee Ordering Events No appointment necessary

Baptist Jacksonville and Wolfson Children’s Hospital duPont Auditorium Thursday, February 27, 7 am - 9 pm Sunday, March 2, 9 am - 7 pm Baptist Beaches Conference Room C Monday, February 24, 7 am - 9 pm Baptist Nassau Amelia Breeze Conference Room Tuesday, February 25, 7 am - 9 pm

Baptist South Fir Room Wednesday, February 26, 7 am - 9 pm Saturday, March 1, 9 am - 7 pm

Metro Square (including Home Health) Metro B, Conference Room 2 Friday, February 28, 7 am - 9 pm Monday, March 3, 9 am - 5 pm

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New Vestex garments TM

To engage employees in the process of selecting colors and styles, an implementation team of more than 100 staff have been working since October 2013 to collect input, synthesize the feedback and make recommendations. More than 1,000 employees attended “trunk shows” at all the hospital campuses and Home Health Care in November, giving them the opportunity to view various garment styles and give their feedback. Following this, the implementation team made their recommendations.

Beginning in late February, ordering events will take place at each hospital campus. To assist employees with the financial impact of this transition, Baptist Health will provide employees required to wear the Vestex garments with up to three sets of scrubs (depending upon the hours worked) or a lab coat or scrub jacket for the Surgical Services staff. Additional sets will also be available for purchase, and payroll deduction will be an option for purchased scrubs and lab coats.

New Patient Apparel

New patient apparel coming this fall will also feature Vestex technology and provide patients with more dignity than traditional hospital gowns. Patients, ages one year and over, may wear either a gown or a shirt-and-shorts combination.

Shorts have an elastic waist and snaps down the front of both sides for easy removal. Shirts and gowns, which can be worn with the opening at the back or front, are the same design, but different lengths, with the following features: n Full fabric panels on both sides that wrap for complete coverage. n Snaps along the tops of both shoulders for quick and easy access. n One snap at the back of the neck, with improved ties at the waist. n Two center pockets to accommodate a range of clinical devices that could be attached to the patient, for example, a telemetry box, Hemovac or JP drain.

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Patient Apparel Preview February 7, 10 am - 2 pm Baptist Jacksonville Function Room C

Stop by and see the samples of the new patient apparel.

New patient experience survey vendor for Baptist Health On January 1, Baptist Health began using a new vendor for our patient experience surveys. “We listened to feedback from staff regarding the need for more timely access to actionable data and usable reports. After analyzing our choices, we selected Press Ganey,” said Amy Lisenby, PE, MBA, ASQ, CSSBB, system patient experience officer.

“Our nursing leaders have indicated that Press Ganey’s reports are more user-friendly, both in terms of the efficiency in which they are accessed or created, as well as the ease in which the reports can be interpreted.”

Press Ganey also provides the ability to survey patients via U.S. mail or email, based on patient preference. Lisenby explains, “The Centers for Medicare and Medicaid Services only allow hospitals to survey 300 adult inpatients per year for HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems). However, for internal purposes at Baptist Health, we like to receive much more feedback and include additional patient types in order to have a better representation of the voice of our patients. We will be nearly doubling our sample size from nearly 11,000 to more than 19,000 mail surveys, and we will have the ability to add an unlimited number of email surveys. This will increase the confidence level in our data significantly.”

The new surveys are available in the Patient Experience section of the intranet .

For more information contact any of the following: Amy Lisenby, system patient experience officer, 202.1175, or amy.lisenby@bmcjax.com Janice Kiernan, senior patient experience consultant, 627.2910, or janice.kiernan@bmcjax.com Ashley Emans, Operational Performance Improvement consultant, 202.5362, or ashley.emans@bmcjax.com

New Survey Questions Rounding

INPATIENT SURVEY

SURVEY WORDING

Adult

During your awake time, did the nursing staff come into your room every hour to address your personal needs? (Y/N)

Adult

Were you visited daily by the nurse manager or charge nurse? (Y/N)

Pediatric

Did a nurse speak with your child at least once a day during their stay? (Y/N)

Pediatric

During your stay, did members of the staff check on your child’s needs hourly? (Y/N)

Admissions

SURVEY WORDING

RESPONSES

Speed of admission process

5 point Likert responses from very poor to very good

Courtesy of person who admitted you

5 point Likert responses from very poor to very good

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Survey results help improve our Culture of Safety Results of our Culture of Safety Survey are in and being shared at each of the campuses during January and February.

The AHRQ (Agency for Healthcare Research and Quality) Hospital Culture of Safety Survey is an anonymous survey conducted every two years to assess our employees’ perception of the patient safety culture at Baptist Health and assist us in determining how we can help improve our work environment to enhance patient safety. Last summer, clinical staff, and other employees who impact patient care were invited to participate in the survey, which was administered online by the Health Advisory Board.

Highlights of the survey from a system-wide perspective include the following:

Participation Rates Much Better in 2013

Many Employees are Still Not Comfortable Speaking Up

Participation in the 2013 survey was much higher than in 2011, when the overall systemwide response rate was 24 percent. This year, the overall system-wide response rate was 58 percent, which is statistically significant, making the results much more reliable and giving us a clearer picture of how employees feel about the culture of safety at Baptist Health. In addition, all campuses had statistically significant response rates for the 2013 survey.

Both the 2011 and the 2013 surveys scores were not as positive in areas related to how comfortable employees feel about reporting errors or near misses. To address this issue, Baptist Health conducted Fair and Just Culture pilot training for employees in Wolfson Children’s Hospital Newborn Intensive Care Unit in November 2013. We will be providing this training for every employee during the coming months, beginning with leadership in February.

Patient Hand-offs are Now a Strength

“It is important that we have a culture where people are alert to how our systems and processes for safety are functioning, and feel comfortable speaking up if errors or near misses occur,” said Cory Meyers, RN, MN, CPHRM, vice president, Risk, Patient Safety and Privacy. “In a Fair and Just Culture, the healthcare institution is accountable for the systems it designs and for supporting the safe choices of patients, visitors and staff. In turn, staff are accountable

Patient hand-offs were identified as an area of opportunity in the 2011 survey, with employees voicing concerns about transitions of care from shift to shift and when patients were transferred to different units. As a result, hand-off tools were developed that are part of the patient’s electronic medical record, and employees now indicate this as one of our strengths.

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for striving to make the best possible choices.

Providing employees with training in a Fair and Just Culture is an essential part of our commitment to improving patient safety at Baptist Health.”

Resources Enhance Care The survey also indicated that employees see opportunities related to staffing. In late 2012, we began implementation of a new model of care that includes a nurse navigator, paired with a social-work partner to mitigate the impact of a slightly higher ratio of patients to nurses.

It is evident that more work remains to be done to reach our vision of providing excellent care in a way that our staff feels they have appropriate resources and support.

Diane Raines, DNP, RN, NEA-BC, senior vice president and chief nursing officer, is working with other Baptist Health leaders to address this issue. She said, “Our Culture of Safety Survey told us we have many strengths to work from at

Baptist. It also pointed out that we need to continue to work with our staff to make sure we have the right complement of staff to deliver the safest, highest quality care possible. Our clinical leadership team is committed to that ongoing partnership with staff to improve safety.”

Your Participation Makes a Difference

Jennifer Southall, MSN, RNC-NIC (left), and Elizabeth Gyland, DNP, NNP, PNP are among those in the NICU who participated in the Fair and Just Culture pilot training program last fall.

We extend our appreciation to everyone who participated in the Culture of Safety Survey. Your participation helps us provide an environment where employees feel empowered to provide the best in patient safety.

Our 2013 Strengths • Pleasant to work with staff from other units • Important care information is not lost during shift changes • People treat others with respect within the unit • Hospital units work well together to provide the best care • Shift changes are not problematic for patients in this hospital

Our 2013 Opportunities • We try to do too much, too quickly • Availability of staff to handle the workload • Staff in the unit work longer hours than is best • Event reports feel like the person is being written up, not the problem • Translating event reporting into positive changes • Staff feel free to questions or decisions of persons with more authority For details and gap to benchmark analysis visit the About Us section of the employee intranet

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Wear in the World is Baptist Blue?

Congratulations to these weekly winners of the “Wear in the World is Baptist Blue?” employee photo contest, which concluded on December 31, 2013. All contest submissions are now available for viewing on the intranet. From the home page, click on the “Changing Health Care for Good” banner and then select a gallery.

Mary Condorodis submitted this photo of the Baptist Jacksonville Inpatient and Outpatient Rehab Team.

Kimball Keller submitted this photo of the Baptist Jacksonville Emergency Department team members who respond to Code Blues and Code Greens.

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Ted Rosch submitted this photo of Distribution leaders throughout Baptist Health who helped prepare and serve meals at the Sulzbacher Center in November.

Lilly Munoz submitted this photo of the Saturday crew in the Health Information Management Department.

Annie Esparangoza King, Baptist Primary Care Amelia, submitted this photo collage taken when she donated her hair to Locks of Love at the Avenues Mall.

Congratulations to our grand prize winners

Thank you to everyone who participated in the “Wear in the World is Baptist Blue?”contest last year. More than 100 entries were received. Now that the contest has concluded, it’s time to announce our monthly grand prize winners. Congratulations to Linda North Miller, Vanessa Mobley, Christine Smith and Katie Tan. To collect your grand prize, please call Cindy Hamilton in Public Relations at 202.4907.

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BENEFITS

Real$ense free tax preparation services come to Baptist Baptist Health is again partnering with the Real$ense for Prosperity Campaign, an initiative of the United Way of Northeast Florida, to provide free tax preparation services to qualifying employees.

The income limit for any individual or family is $52,000. If filing jointly, both the husband and wife must present picture IDs and Social Security cards. You must bring W-2s from all employers in 2013. Free tax preparers cannot accommodate business owners or employees who own rental property.

The Real$ense Prosperity team will be on site from 9 am – 4 pm at the following locations: March 5

Baptist Jacksonville, Pavilion 5, Classroom 2

March 6

Baptist Beaches, Conference Rooms A & B

March 7

Baptist South, Fir Conference Room

March 10

Metro Square, Building B, Conference Rooms A & B

March 11

Baptist Jacksonville, Pavilion 5, Classroom 1

To schedule an appointment, call 202.2811 and select option 0. If you are unable to get an appointment at a Baptist location, just call 211 to find a Real$ense location near you.

expansion CareSpot, the urgent care provider affiliated with Baptist Health, continues to expand to serve patients in Northeast Florida.

On January 16, the Westside center relocated across the street from its previous location to 5964 Normandy Blvd., a much larger, newly renovated space. The new 6,180-squarefoot center is nearly twice the size of many CareSpot locations, with half of its space and staff dedicated to occupational health services and the other half dedicated to urgent care and health check services. Open 7 am - 9 pm, Monday - Friday, and 8 am - 8 pm, Saturday and Sunday.

On January 20, a new CareSpot opened in Middleburg at 1708 Blanding Blvd. to provide

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CareSpot celebrated the opening of its new Westside location with a ribbon cutting ceremony on January 16.

a convenient option for Clay County residents.

The center offers convenient access to walk-in or scheduled healthcare services, and is a short drive from the Baptist Clay Medical Campus.

Open 8 am - 8 pm, seven days a week.

How can you save your diabetic How Can You Save o n Your Don iabe1c Medica1ons and Supplies? medications The Bap(st Health Plan hand as a NEW supplies? feature for Bap(st Health Plan members diagnosed with diabetes to help manage their health and while saving money it.

Members have an opportunity to receive their generic medica1ons, as well as generic nd phas referred rand nto ame supplies, t a reduced cost if they manage choose to The Baptist Health aPlan a NEWbfeature help membersadiagnosed with diabetes complete few simple steps.

By their successfully comple(ng have the aan nnual requirements, their health and save amoney.

Employees and covered dependents opportunity to members ill receive these prescrip(ons for preferred only $5 for a one-­‐month supply. receive their generic w medications, as well as generic and brand name supplies, at a Members c urrently p ay a

c o-­‐payment f or t hese s ame m edica(ons a nd s upplies reduced cost if they choose to complete a few simple steps. By successfully completing the annual ranging between $5 to $these 50. prescriptions for only $5 for a one-month supply. Members requirements, members will receive currently pay a co-payment for these same medications and supplies, ranging between $5 to $50.

How can members qualify for this reduced cost for their diabe1c medica1ons and supplies?

How can members qualify for this reduced cost for their diabetic medications Just follow these simple steps and (meline and you will automa(cally receive your discount: and1. supplies?

Complete a visit with your primary care physician or endocrinologist.

Just follow these simple steps and timeline, and you will automatically receive your discount: 2. Complete A1C test at a Bap(st lab or Quest lab.

1. Complete a visit with your primary carewphysician or endocrinologist.

3. Complete one coaching session ith a representa(ve of the Bap(st Healthy For Life Team.

2. Complete an A1C test at a Baptist lab or Quest lab.

3. Complete one coaching session a representative ofill the Baptist Healthy For Life AQer comple(ng these three with steps, Florida Blue w apply your discount as fteam. ollows: After completing these three steps, Florida Blue will apply your discount as follows:

Once Florida Blue receives no1fica1on you have completed these steps by:

You should expect to receive your discount star1ng:

January 1 -­‐ February 15, 2014

March 1, 2014

January 1 -­‐ May 15, 2014

June 1, 2014

January 1 -­‐ July 31, 2014

September 1, 2014

January 1 -­‐ November 30, 2014

January 1, 2015

What prescrip1ons available t the reduced cost?

What prescriptions areare available atathe reduced cost? acarbose HUMALOG chlorpropamide HUMULIN acarbose glimepiride LANTUSHUMALOG chlorpropamide HUMULIN glipizide LEVEMIR glimepiride LANTUS glipizide glipizide ext-release metformin LEVEMIR glipizide ext-­‐release glipizide/metformin metformin ext-release meWormin glipizide/meWormin glyburide micronized nateglinide meWormin ext-­‐release glyburide micronized glyburide, generics of NOVOLIN nateglinide glyburide, generics of Micronase NOVOLOG Micronase NOVOLIN glyburide/meWormin glyburide/metformin NOVOLOG

Supplies: Blood glucose monitoring kits Insulin syringes LancetsSupplies: Lancet Blood devices Glucose Monitoring Kits Pen needles Insulin Syringes Lancets Preferred test strips Lancet Devices Pen Needles Preferred Test Strips

How do you contact Healthy For Life to schedule your coaching session?

How do you contact Healthy for Life to schedule your coaching session?

Simply call 202.1819 and let the representative know you would like to schedule your coaching Simply call 202.1819 and let the representa(ve know you would like to schedule your coaching session session for the Diabetes Reduced Co-pay Program.

for the Diabetes Reduce Co-­‐pay Program.

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Healthy For Life These employees at Baptist Primary Care Regency got caught drinking water.

Special Congratulations to Cassandra Davidson, who lost the biggest percentage of body weight during the Down to Size 2013 Program.

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Be a Wellness Champion in YOUR Department

February is Fight Heart Disease Month

Do you have an active desire to promote wellness? If so, volunteer to be a Healthy For Life Wellness Champion. As a Wellness Champion, you will serve as a liaison between the Healthy For Life staff and Baptist Health employees.

You will distribute information on upcoming programs and events and provide feedback and requests from co-workers to the Healthy For Life team. Being a Wellness Champion will give you an opportunity to improve the lives of your coworkers. It takes just one to two hours per month, and it is only a one-year commitment. Join today and you will get a FREE T-shirt and badge clip.

For more information, call 202.3316 or email latrice.kempt@bmcjax.com.

According to The Heart Foundation, an estimated 80 million Americans have one or more types of heart disease. Help fight that statistic by attending February’s Health Corner and learn how you can lower your risk for heart disease. While at the Health Corner, you can participate in fun activities and get free biometric screenings done, as well as blood pressure, body fat percentage, weight, BMI and waist circumference. Join the Healthy For Life Team every month to check your numbers and learn new tips to improve your health. Check the Healthy For Life calendar on the intranet to see when we will be at your campus.

Practicing Healthy Habits? You May Get Caught!

Healthy For Life wrapped up the Down to Size 2013 Program on January 3 with a luncheon in honor of the program participants. Over the course of one year, the group was challenged to lose 7 percent of their body fat and exercise 150 minutes each week. As a group, they collectively managed to achieve a 7.64 percent weight loss, thus losing a total of 467 pounds.

Congratulations to the following participants:

Healthy For Life’s “I Got Caught” campaign rewards employees for practicing healthy habits at work with an “I Got Caught” sticker and a prize. These can include taking the stairs, stretching, eating healthy snacks or drinking water. Visits happen randomly so make sure to include healthy choices throughout the day. You never know when you will get caught!

Down to Size 2013

Marques Andrews Yvonne Bradford Cassandra Davidson Kathy Dohse Kevin Durgin Darlene Griffin Lasonia Harris Barbara Lillard

Judy Mahoney Sheila Quarterman Dawn Ratnecht Candis Scott Linda Shoemaker Tammy Sutton Melony Vermillion Joyce Wynn

AgeWell Institute to provide training for staff in delirium management and early intervention in, delirium. The initiative includes training in the use of an assessment tool called CAM (Confusion Assessment Method).

Robert Trenholm, BSN, RN-BC, is a gerontology education specialist with Baptist Health’s AgeWell Institute who is leading the training for this initiative. Trenholm, who has 20 years of nursing experience, came to Baptist in 2011 as a Clinical Informatics educator and joined the staff of the AgeWell Institute in October 2013.

Robert Trenholm, a gerontology education specialist with the Baptist AgeWell Institute, is leading the training for the Delirium Management Initiative.

Delirium, a sudden and significant decline in mental functioning that affects approximately two out of three ICU patients, was once thought to be a relatively benign condition without longterm consequences. However, studies have suggested the incidence of delirium to be as high as 61 percent in postoperative orthopedic patients, so this affects not only patients in the ICU, but in all areas of acute care. Research reveals that patients who experience delirium not only have higher rates of complications while in the hospital, but they also have higher rates of dependence, institutionalization and even death after discharge.

The first phase of the Delirium Management Initiative is anticipated to take place January through March at Baptist Jacksonville. It will include training of staff in the Emergency Department and many other adult inpatient units, including all of the ICUs, CCUs, PCUs and M/S Telemetry. It will expand to the other hospital campuses in the spring.

“I am excited about working with staff to strengthen our approach to patient care for those who are at higher risk for developing delirium, so we can help guard their safety and support better outcomes,� Trenholm said.

For questions, contact Robert at 501.5658 or robert.trenholm@bmcjax.com

To help guard the minds of our patients, Baptist Health is launching a Delirium Management Initiative that will employ evidence-based practices for the prevention and assessment of,

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Welcome new Baptist Health leader Scott Wooten, Senior Vice President and Chief Financial Officer “Scott Wooten comes from a faithbased, nonprofit health system and understands the need to maximize and leverage our assets to continue to change health care for good in Northeast Florida,” President and CEO Hugh Greene said. “He brings extensive experience and expertise to this role and will be a tremendous asset to our organization.”

Wooten joins us after eight years as CFO for Alegent Creighton Health, a 10-hospital system headquartered in Omaha. Prior to moving to Nebraska, he worked for Adventist Health System for 10 years in Fort Worth, Texas, and in Orlando for seven years, the last four as senior

vice president of finance and senior finance officer at Florida Hospital. He completed the CPA exam, has a Bachelor of Science degree from Union College, Lincoln, Nebraska, and a Master of Business Administration from University of Dayton, Ohio.

Wooten said, “The mission and values of Baptist Health are aligned with my personal values, and this is truly a perfect fit. This is an excellent opportunity to continue to build upon the strong foundation of Baptist Health and grow the healthcare options for the next generation of families in Northeast Florida and Southeast Georgia.”

2014 Leadership Business & Finance Series: Building a Hospital Operating Budget Back by popular demand, these sessions focus on preparing a hospital operating budget, including how to manage your departmental budget. It is taught by Marianne Hillegass, senior vice president and chief resource officer, and Elaine Myers, director, Budget/ Financial Planning.

Directors, managers and others responsible for an operating budget are welcome to attend. The series qualifies for Nursing CEUs; however, you must attend all four sessions to earn the credits.

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All four sessions take place 9 am – noon at the Metro Conference Center.

March 31 - Basic Terminology and High Level Budget

Projection April 21 - Building the Departmental Operating Budget May 12 - Reporting Tools and Variance Analysis June 9 - Reporting Tools and Variance Analysis To register or for questions, please contact Robin Williams

by February 24, at 202.2757 or robin.williams@bmcjax.com When registering, you will need to provide your employee number, department number and, if an RN, PA or ARNP, your license number.

Transitions in behavioral health Anixa DePalma, MA, LMHC DePalma has been promoted to director of Behavioral Health. As manager of Outpatient Behavioral Health for three years, she received commendation from The Joint Commission for her success in standardizing quality and safety processes. With her promotion to director, she now oversees the adult and pediatric inpatient units, the Adult Intensive Outpatient Program and the Children’s Day Stay program. She also continues with operational oversight of the Outpatient Behavioral Health Department. She is a licensed mental health counselor and has a bachelor’s degree in marketing and a master’s degree in counseling from the University of North Florida.

Amanda Brown Brown has been promoted to manager of Outpatient Behavioral Health. She joined Baptist four years ago, first as a front-desk specialist, then was promoted to business coordinator. With her promotion to manager, she continues to oversee operations for front-desk personnel and now will also manage the staff who support the outpatient providers. She also manages the outpatient clinics in Yulee, Jacksonville Beach, San Marco, Baptist Cancer Institute and University Boulevard.

Keri Austin Austin has been promoted to manager of Outpatient Behavioral Health. She recently joined Baptist as a medical office coordinator and has quickly emerged as a leader. With her promotion to manager, she now oversees outpatient behavioral health clinics at the AgeWell Institute, Mandarin location and the Neuropsychology Services group at Baptist Jacksonville. She has a bachelor’s degree in psychology.

Tami McCreery, Amanda Brown, Keri Austin and Anixa DePalma. Not pictured: Kathleen Thomas.

Tami McCreery, RN, BSN McCreery has been promoted to nurse manager of the Pediatric Behavioral Health Inpatient and Day Stay Units. As an assistant nurse manager of the Inpatient Behavioral Health Unit for three years, she helped implement and run the multidisciplinary treatment team meetings, for which the department received accolades from The Joint Commission. Prior to joining Baptist, she managed adult and children’s inpatient units in Illinois. She has a bachelor’s degree in nursing.

Kathleen Thomas, MFA, M.Ed, RNC Thomas has been with Baptist Health for more than 23 years. She served as the nurse manager for Pediatric Behavioral Health at Wolfson Children’s Hospital for 14 years. She recently decided to go to part-time status and is transitioning to a new role in Behavioral Health, working with the Baptist Health Foundation’s Weaver Legacy on educational initiatives in the community and with other community stakeholders to reduce the stigma of mental illness. She has two master’s degrees, one in fine arts and creative writing, and one in education with a specialty in mental health counseling.

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CIO Roland Garcia featured in Becker’s Hospital Review Roland Garcia, Baptist Health senior vice president and chief information officer, was recently featured in Becker Hospital Review’s IT newsletter series called, “Life of a Healthcare CIO.” The series, which is produced in collaboration with the College of Healthcare Information Management Executives (CHIME),

presents interviews with leading hospital and health system CIOs across the country who share their experiences, best practices and challenges. To read the interview, visit the Health Information Technology section of the Becker’s Hospital Review website. http://www.beckershospitalreview.com

New roles in financial accounting Elizabeth Dupuis Dupuis has been promoted to accounting manager. She now manages the general ledger month-end, quarter-end and year-end close of Baptist Jacksonville, and continues to support the Financial Accounting team with the annual external audit and the consolidation of the hospitals and physician groups into one financial statement. She also plays a vital role in general ledger accounting. A Baptist Health employee for 20 years, she has a Bachelor of Science in Accounting and a Master of Business Administration from Columbia College.

Leslie Mitarotonda Mitarotonda has moved into the role of financial analyst III, where she continues to support the month-end, quarter-end and year-end close of Baptist Jacksonville and the consolidated system. She also continues to support annual inventory audits of the ORs and our annual external audit, and she remains a key staff person for general ledger accounting. A Baptist Health employee for than 34 years, she has a Bachelor of Science in Accounting from the University of North Florida and a Bachelor of Arts in Education from Florida State University.

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Shauna Leininger, CPA Leininger has been promoted to financial analyst III/treasury, and assumes management of treasury operations for Baptist Health. She also continues to manage accounting and the external audit of the Baptist Health Foundation.

A Baptist Health employee for more than seven years, she has a Bachelor of Science in Accounting and a Bachelor of Science in Business Administration from Regis University in Colorado. Leininger is a CPA.

Leslie Mitaronda, Liz Dupuis and Shauna Leininger

Introducing our Clairvia coordinators Baptist Health is pleased to introduce Jannah Brinkley and Frank Forte, our new Clairvia coordinators overseeing the implementation of the Clairvia staffing, scheduling and acuity system at all of our hospitals. Clairvia is a Cerner technology that will integrate patient data from the EMR and embed this information into care team workflows to help us provide the best patient care in the most efficient manner.

Implementation of Clairvia is expected to be complete by the end of June. More information about Clairvia will be available in future issues of CareConnection.

Brinkley joined Baptist Jacksonville in April 2012 as secretary in Adult Nursing Administration.

Prior to joining Baptist, she served for three years in the Florida Air National Guard as the command support staff supervisor of junior

airmen. She has an associate’s degree from Florida State College of Frank Forte and Jannah Brinkley Jacksonville, a degree in Knowledge Operations Management from the Air University, and she will graduate in May 2014 with her Bachelor of Science in Management.

Forte has been with Baptist Health since November 2007 as a senior systems analyst responsible for a variety of clinical and non-clinical applications. He has more than 25 years of progressive leadership responsibility.

He started his career as a registered respiratory therapist and later became director of respiratory care in Green Cove Springs.

New medication safety device Through Bar Coded Medication Administration (BCMA), clinicians will be able to capture required information in the EMR addressing the five “rights” for administering medication:

n Right medication n Right dose n Right patient n Right route n Right time

These rights were established to provide a standard for medication safety and best practice.

After receiving extensive classroom training, nurses, inpatient pharmacists and respiratory therapists will begin using bar-code scanners for safe medication administration in a major move towards enhancing patient safety. Go Live for Baptist Jacksonville and Wolfson Children’s Hospital is May 19, and for Baptist Beaches, Baptist Nassau, Baptist South and Baptist Clay is June 23. Please stay tuned for more details in future issues of CareConnection and Baptist Briefs.

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Best wishes to retiring laboratory director Susan Pemberton Congratulations and best wishes to Susan Pemberton, administrative director of Laboratory Services, who retires from Baptist Health on January 31 after 33 years of service. Pemberton first joined Baptist in 1979 as a special chemistry technologist and worked here until 1988 when she and her husband moved to Atlanta. They returned to Jacksonville in 1981 and Pemberton rejoined Baptist as a microbiology technologist.

During the early 1990s, she was program director of Baptist’s School of Medical Technology. She became assistant administrative director of Laboratory Services at Baptist Jacksonville in 1994, and was promoted to administrative director of Laboratory Services in 2000. She has a bachelor’s degree in biology from Winthrop College in

Rock Hill, South Carolina; a certificate in medical technology from Carolinas Regional Medical Center in Charlotte, North Carolina; and a Master of Science in Healthcare Administration from the University of North Florida.

Although she is retiring, Pemberton doesn’t plan to stop working. She is currently taking education classes at the University of North Florida, with the goal of becoming a middle-school math teacher, and she plans to do some laboratory services consulting work. “It has been a privilege to work for such a caring organization as Baptist Health. The field of Laboratory Medicine has been exciting, rewarding and has provided endless variety for me. I will miss working with the excellent caregivers in our Baptist laboratories.”

HeartWise is not just for women Both men and women can now take advantage of all HeartWise services, including: HeartWise Screening and Consultation During this one-hour session, you receive an in-depth evaluation of your personal risk factors, including blood pressure, heart rate, BMI, height and weight, waist circumference, cholesterol and triglyceride levels, blood glucose level and an electrocardiogram (EKG). This is followed by a professional consultation to learn how you can better manage your risks. The cost is $69.

To register, call 202.KNOW (5669).

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HeartWise Eating Plan Classes Based upon Mediterranean eating patterns, which are known for their heart-healthy benefits, these twohour interactive classes are taught by a registered dietitian. Learn more at baptistjax.com/heartwise.

HeartWise Fitness Assessment During these one-hour sessions at the Wolfson Wellness Center, an exercise specialist who is experienced in cardiac rehabilitation will assess your current fitness level and work with you to create a safe and personalized exercise program, including your target heart rate zone.

The cost is $35. For an appointment, call 202.9708.

New laboratory services executive director Bill Pesci (pronounced paysee) will be responsible for laboratory services at all of our hospitals and physician office/outreach locations.

“Bill brings extensive experience in both hospital and commercial laboratories that will be of great benefit to Baptist Health,” said Marianne Hillegass, senior vice president and chief resource officer.

USA in Orlando, and prior to that, he was with Carolinas Healthcare System in Charlotte, North Carolina, as executive director of the Carolinas Laboratory Network and laboratory director for Carolinas Medical Center.

He graduated from Eastern Kentucky University, with a double degree, a Bachelor of Science in Medical Technology and Wildlife Biology. He also earned his Master’s in Health Administration from Pfeiffer University in Misenheimer, North Carolina.

Most recently, Pesci was employed as Southeast Division senior officer with Sonic Healthcare

Amy Rosa earns doctorate Congratulations to Director of Clinical Informatics Amy Rosa, who graduated with her Doctorate in Nursing Practice degree from the University of Miami in December. A registered nurse for 18 years, she joined Baptist Health in March 2013.

Previously, she was assistant executive director of the South Florida Regional Extension Center

in Miami, part of a network of centers funded by the Department of Health and Human Services to guide physicians and other healthcare providers in the selection, adoption and meaningful use of the electronic health record (EHR). She has also worked in IT management for a large health system in Broward County. She has a Bachelor of Science degree from Virginia Commonwealth University and Master of Science in Medical Informatics from Northwestern University.

Max Vista promoted to senior account manager CE-Tech, a wholly owned subsidiary of Baptist Health, congratulates Max Vista on his recent promotion to Baptist Health senior account manager. Max began his career in healthcare technology management in 1994 after graduating from Florida Community College Jacksonville with a biomedical electronics degree.

He started as the dispatch for Clinical Engineering, then advanced to supervisor and then operations manager. His work on the J. Wayne and Delores Barr Weaver Tower, Baptist/ Wolfson Children’s Emergency Center, device integration and Joint Commission are just a few of his career highlights. He also teaches biomedical engineering technology at Florida State College, while continuing his own studies in business management.

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January is National Mentoring Month

Honoring our Tipping the Scale mentors

Mollie O’Neill and Martina Williams

Baptist Health’s Tipping the Scale Adolescent and Intervention Mentoring Program has been dedicated to helping students reach their full potential for the past 13 years. This site-based program allows employees to meet with their matched mentees at the Baptist Jacksonville campus every other Tuesday for 11/2 hours to guide students toward reaching their full potential, leading to high school graduation and fulfillment of their future goals.

Tipping the Scale is successful because we have caring and dedicated Baptist employees who serve as mentors to these teens. In November, Baptist Health honored these employees for their outstanding dedication during a special ceremony. Two employees received awards.

Mollie O’Neill, a nurse manager at Wolfson Children’s Hospital, received the Power of Mentoring Award. Mollie has not only served as

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Deja Lockett and Detra Jackson-McCrary

a mentor since the inception of the program, but she has also offered her time during the summer employment training and with assisting students in obtaining permanent employment at Baptist Health. Her positive energy, charisma and passion for helping others has overflowed into the lives of all of the students who have been fortunate to have her as a mentor.

Detra Jackson-McCrary, a recruiter in Human Resources, received a Milestone Achievement Award for serving as a mentor for five years.

Despite her busy schedule, she always finds the time to be present at all mentoring events. She has an “always there” spirit and dedication to her mentees. Her caring and compassionate personality truly define what a great mentor is.

Seven wonders of our emerging leaders Using 5S Principles, Seven Employees Reorganized Spaces in their Work Areas with Amazing Results The Emerging Leaders Class of 2014 conducted a 5S photo contest in November and December as part of their Lean/Six Sigma Green Belt training. Taught by Operational Performance Improvement, the 5S Lean Approach involves identifying and sorting out unnecessary waste in work areas and using visual tools to improve quality, productivity and safety. After learning these principles, the Emerging Leaders applied what they had learned to their work areas, taking before and after photos of their projects for the contest.

Cortney Surrency, Community Health coordinator, won first place for reorganizing her department’s storage closet. Bins were neatly organized by program or area, and inventory control sheets were added to each bin for convenient tracking.

Sherri White, patient access representative, won second place for reorganizing the storeroom closet in the Call Center. “Explaining the 5S principals to my co-workers made a great difference,” White said. “We have been able to save time and money by not reordering supplies that already exist and not spending as much time looking for supplies. Labeling the shelves makes it easier to find exactly what you are looking for quickly. Once a week, we make sure we are keeping the 5S rules intact. Truly everything has a place.”

Christine Putnam, RN-BC, BSN, Pediatric Behavioral Health, cleaned and reorganized the patient day room on Weaver Tower B1. “This area is used daily by staff and patients and always seemed to go from being orderly to mayhem in a matter of days,” Putnam said. “We created a cleaner, easier-to-maintain space by disposing of unused clutter, reorganizing items and labeling them. We also color-coded the movies to make it easier and quicker to identify their ratings.

Although general cleaning is wonderful, using the 5S concepts helps maintain organization for the long term.”

The four other Emerging Leaders who participated in the contest were Carey Smith, asthma educator, THE PLAYERS Center for Child Health; Latrice Kempt, wellness coach, Healthy For Life Program; Diana Schroeder, senior Clinical Informatics specialist, Baptist South; and Jamie Royal, lead Nuclear Medicine technologist, Baptist South. To learn more about 5S or Lean/Six Sigma, visit the OPI Department page on the intranet .

Christine Putnam reorganized the patient day room in Pediatric Behavioral Health, including color-coding of movies so their ratings could be quickly identified.

Cortney Surrency won first place for reorganizing the Community Health Department’s storage closet and adding inventory tracking sheets.

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Leadership rounds at Wolfson Children’s Hospital are both fun and productive

When leaders at Wolfson Children’s Hospital rounded in the Peri-Anesthesia Unit last fall, they learned from staff that Child Life specialists didn’t have access to their supplies, due to The Joint Commission standards regarding medication storage. Whenever Child Life specialists needed something, they had to find a nurse to let them into the clean hold room where the supplies are stored.

The problem was solved by adding some competencies to the Child Life specialist job description.

In December, the leadership team at Wolfson Children’s Hospital brought along Wolfie, the hospital’s mascot, and spread holiday cheer during the night shift by singing Christmas Carols and giving out snacks to employees.

Leadership Rounds on staff have taken place weekly at Wolfson Children’s Hospital since late summer 2013, with two different levels of leadership participating. One is known as the ABS Team and includes Michael Aubin, FACHE, hospital president; Jerry Bridgham, MD, FAAP, chief medical officer; and Veronica Scott-Fulton, DNP, MBA, MHA, BSN, RN, vice president, Operations and Patient Care Services. The other team includes nine hospital directors/leaders.

Along with these two teams, a group of about 50 other designated leaders are rounding at night, twice a month. “Veronica brings snacks for staff and we break into teams and bring them to the unit,” said Nancy Ewing, MSN, PNP, NE-BC. “It always turns out to be rewarding. Many times, staff will express appreciation for the opportunity to talk with us. It also provides the leadership team with another bonding opportunity that isn’t a meeting.”

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In December, Leadership Rounds included holiday festivities, with leaders donning holiday attire and singing Christmas Carols on the units. “The staff loved it and a lot of the kids and their parents enjoyed it too. Wolfie, the mascot, also came along and the kids really loved that, said Ewing.”

A few other changes that have resulted from Leadership Rounds include: n Several ICUs have obtained pumps that are MRI compatible. n The Diabetes Center staff and floor staff are receiving additional education on insulin dosing that they requested. n The Emergency Department has a new medication room that is larger and better meets their needs. n Staff on 6 Wolfson asked for and received additional supplies of popsicles for patients. n Many computer- and printer-related issues have been resolved.

Information Security Update

“Phishing” emails and malware What they are and how to avoid them

The word “phishing” has nothing to do with catching fish. Phishing is defined as the act of attempting to acquire information such as user names, passwords, credit card details and sometimes money by masquerading as a trustworthy entity in an electronic communication.

Phishing emails come in all forms, but have one goal: to entice you to open them and click on a link or open an attachment. In December 2013, a hospital in Washington State had a breach of 90,000 patient records caused by a user opening a phishing email and clicking on the attachment. This action installed malware on the PC, allowing the cybercriminal to access patient data.

A report from the Kaspersky Lab, a leading provider of security solutions, shows the volume of unique malware attacks has exploded from 200,000 per year in 2006 to 200,000 per day in 2013.

So why are cybercriminals so successful? They know how to get people to open their fake emails and click on malicious links. They are also wellorganized, highly motivated and respond quickly to new opportunities and challenges.

To prevent malware and protect Baptist Health, use the following simple, safe computing practices:

n NEVER provide your network credentials (user name and password) via email to anyone.

n ALWAYS think twice before clicking on a link inside any email you receive. The safest thing to do is delete any suspiciouslooking email without opening it.

n If you receive a suspicious-looking email that asks you to validate your account by providing your user name and password, even if it appears to be from a credible source, do not open it. You should delete it and then clear your trash so that it is permanently deleted and not stored in your email trash.

n To ensure any email is safe, first position your mouse over the link without clicking on it. Look at the web address that appears. Make sure that address is what you expect.

n Think before you click. If you click on the link inside a “phishing” email, you could allow unauthorized individuals to gain access to your personal information and to our information systems.

n Alert the servicedesk@bmcjax.com about any suspicious email you receive.

Protecting Baptist Health and our patient information is everyone’s job. Please exercise vigilance and these safe computing and email practices. We have more than 12,000 users at Baptist Health, and it takes just one person to click on a bad link to put our entire organization and our patients records at risk.

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Are you certified?

Baptist Health would like to honor you As a Magnet™ health system, Baptist Health celebrates certification in ALL fields of work. In March, we will recognize ALL employees who hold a certification in their field. Through certification, you are meeting all five components of our Magnet™ Model: n Leading your field (Transformational Leadership) n Furthering the image of your field (Structural Empowerment) n Pursuing professional models of care (Exemplary Professional Practice) n Seeking evidence-based practices (New Knowledge, Innovations and Improvements) n Enhancing your work to provide better outcomes (Empirical Quality Outcomes) Please let us know if you are certified by Monday, February 17.

Interdisciplinary Staff: Please submit your name and certification by February 17 via the employee intranet home page.

Nurses: We plan to use your certification information recorded in ResQ. If your ResQ record is inaccurate, please ask your manager to update it by February 17.

Legendary Caregiver Awards Nomination deadline is February 17 All of us at Baptist Health are caregivers, but do you know a caregiver in our midst who is legendary for excellence and dedication to our patients, colleagues and the community?

If so, please take a few moments to nominate him or her as a Legendary Caregiver. Forms are available at all hospitals’ administrative offices, as well as via Top Downloads on the Employee Experience Welcome page.

Nominations must be returned to your hospital’s administrative office by February 17. Nominees may be active or retired, but must be actively involved in providing care or services at one of our hospitals. Managers, directors and other senior leaders are not eligible.

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Spirit of MagnetÂŽ Physician Award

Nomination Deadline is February 28 Baptist Health will select one physician from each hospital, Baptist Primary Care and Baptist Home Health Care to receive the Spirit of Magnet Award. The honorees will be physicians who exemplify any or all of these Magnet characteristics: n Professional collaboration n Teaching/sharing knowledge n Compassionate care

n Quality, evidence-based care From now through February 28, any clinical, non-physician staff member may nominate any active physician.

Nominations may NOT be made anonymously.

The nomination form is available in the announcements section of the employee intranet. Winners will be announced on Doctors’ Day, March 30, and featured in the April CareConnection.

Ricardo Hanel, MD and Eric Sauvageau, MD bringing minimally invasive cerebrovascular treatments to Baptist Two leading neurosurgeons specializing in minimally invasive treatment of cerebrovascular disease are joining Lyerly Neurosurgery effective March 17.

Ricardo Hanel, MD, and Eric Sauvageau, MD, specialize in minimally invasive procedures inside the blood vessels of the brain and neck, using innovative techniques such as carotid artery stents, coiling and flow diverters to treat cerebrovascular conditions, including arteriovenous malformation

(AVM), aneurysm and stroke. Much work is underway to prepare for this exciting enhancement to our comprehensive neurological capabilities at Baptist. Learn more details in the next edition of CareConnection.

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2014 revitalizing self care opportunities

Baptist Health, in partnership with HeartMath and the Watson Caring Science Institute, offers an exciting and effective Revitalizing Care™ program for stress management.

HeartMath™ can help you... n Learn to shift to a positive attitude to support a more regenerative, high-performance physiological state of well-being.

n Learn to revitalize your self-care and the care in your outer environment.

n Explain the role emotions play in stress and personal and patient care.

n Identify emotions that make up the stress zone and the stress-free zone.

HeartMath Workshops Each workshop consists of two half-day sessions. Registration is required.

Baptist Jacksonville, Pavilion 5, Class 2 February 6 and 20, noon - 4:30 pm June 4 and 19, noon - 4:30 pm November 5 and 20, 8 am - 12:30 pm December 4 and 18, noon - 4:30 pm Baptist Beaches, Conference Room C May 7 and 21, noon - 4:30 pm Baptist Nassau, Board Room August 7 and 21, noon - 4:30 pm Baptist South, Azalea/Begonia Rooms April 15 and 29, 8 am - 12:30 pm Metro Square, Conference Room 1 Sept. 11 and 24, noon - 4:30 pm

n Demonstrate the ability to rebalance the body and mind to revitalize care.

HeartMath Blitz A one-hour introduction or refresher.

Registration required.

CNE: 1 or 8 contact hours. Baptist Medical Center Provider # 50-3796

To register, visit eLearning and search for Caritas HeartMath. To learn more, call Debbie Jones at 202.1393 or Jamie Chiles at 202.9450.

Baptist Jacksonville, Pavilion 5, Class 2 February 14, noon - 1 pm Baptist Beaches, Conference Room B March 12, 11 am - noon October 23, 10 - 11 am Baptist Nassau, Board Room March 26, 10:30 - 11:30 am Baptist South, Azalea/Begonia Rooms February 11, 10:30 - 11:30 am

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Baptist Health Calendar February 6

Third Annual Smoking Clays for Kids Sporting Clays Tournament 8:30 am, rain or shine Bradford Sportsmen’s Farm, Graham, Florida Register online at www.smokingclaysevent.com

February 9 – 15

National Cardiac Rehab Week and Cardiovascular Professionals Week

February 14 – 15

First Coast Infectious Disease/Clinical Microbiology Symposium Hyatt Regency Jacksonville Riverfront More information is available at www.firstcoastidcm.com

Change in third party freight Beginning February 17, current users of FDSI and Federal Express must instead use Optifreight online shipping. Baptist Health will discontinue current FDSI and Federal Express shipping accounts for inbound and outbound packages and letters. Baptist Health is partnering with Optifreight, a Cardinal Health company, because Optifreight was awarded the Premier ASCEND contract for third party freight.

Optifreight is not the actual carrier; Federal Express is contracted through Optifreight. When accessing the Optifreight website, you will be provided a choice of the most economical way to ship.

To coordinate setup and training, access the Optifreight User Setup Request Form on the Purchasing Department page, and fax the completed form to Purchasing at 391.5336 or 336 email to gabriele.hiott@bmcjax.com .

After completing training, employees will be able to log into Optifreight by clicking on the “Send My Package” link under Materials Management on the Apps and Tools intranet page.

Manager approval is required to set up access to the Optifreight website. Optifreight will coordinate training with users and will provide ongoing support. Each user will be set up with the department number or numbers they need to be able to process their shipments.

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Aetna building sold to new owners The Baptist Health/Aetna Building, which houses several Baptist Health departments, has been sold by South Shore Group Partners LCC for $55.5 million to IP Capital Partners LCC, a private investment group based out of Boca Raton.

The change in ownership will not affect the Baptist Health staff currently located in the building.

The 22-story building was heralded as the tallest in Jacksonville when it was developed for Prudential Insurance in 1955. Aetna bought the Prudential HealthCare business from Prudential in 1999 and consolidated its operations there. Other major tenants in the building are University of Florida College of Medicine–Jacksonville and Medical Services Co.

February is American Heart Month Show your support for the fight against heart disease National Wear Red Day is February 7 Each year, the first Friday in February is observed as National Wear Red Day, the day everyone is encouraged to help raise awareness of heart disease in women by donning red. Heart disease kills more women then all forms of cancers combined. Please show your support and Go Red on February 7.

September 20 is the First Coast Heart Walk It’s not too early to save the date for the American Heart Association’s 2014 First Coast Heart Walk. Last year, Baptist Health set an organizational record of more than 500 walkers, raising $35,666. Overall, the 2013 Heart Walk had an estimated 18,000 walkers and is projected to have raised more than $1 million, making it the largest walking event of its kind in Northeast Florida.

The 2014 First Coast Heart Walk will take place on Saturday, September 20, at Metropolitan Park. Mark your calendars now and look for more information soon about starting or joining a Baptist Health team. www.firstcoastheartwalk.org

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The Jacksonville Jaguars Cub Club, sponsored

by Baptist Health and Wolfson Children’s Hospital, is a new program, designed for the youngest Jaguars fans, from birth to age 3.

Membership in the Jacksonville Jaguars Cub Club includes: n A special edition Jaguars Cub Club onesie or T-shirt, and

blanket and drawstring bag

n A welcome letter from Coach Gus Bradley n A photo opportunity with Jaxson De Ville and/or Wolfie n …and more!

Membership is free to all babies born at any Baptist Health hospital or those cared for at the Wolfson Children’s Hospital NICU on or after January 1, 2014. A Cub Club membership package also can be purchased for $24.99, plus $5 shipping and handling, via jaguars.com

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Integration

PhysicianIntegration Welcome New Hospitalists The Baptist Hospitalist Team is pleased to introduce the following physicians who are practicing at Baptist South: Jayapriya Raj, MD Dr. Raj earned her medical degree from Dr. Ambedkar Medical College, Bangalore, India, and completed her residency at the University of South Dakota, Sioux Falls. She is board certified in internal medicine. Prior to joining Baptist, she was a hospitalist at Memorial Hospital in Jacksonville.

Nikolaos Karamitsos, MD Dr. Karamitsos earned his medical degree from St. George’s University School of Medicine, Grenada, West Indies, and completed his internship and residency at University Hospital of Brooklyn, New York. Prior to joining Baptist, he practiced at Lake Shore Primary Care West and Shands Lake Shore Regional Medical Center, Lake City.

Waqas Ahmed, MD Dr. Ahmed earned his medical degree from King Edward Medical University, Lahore, Pakistan. He completed his residency in internal medicine at Jewish Hospital, Cincinnati, Ohio, and his nephrology fellowship at Christiana Care Health System, Newark, Delaware. He is board certified in internal medicine and nephrology.

Prior to joining Baptist, he practiced at Mt. Auburn Nephrology, Inc., in Cincinnati.

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New Business Development Team Members Jim Tannheimer Tannheimer joins Baptist Health as director of Physician Recruitment. He has more than 15 years of experience in physician recruitment, and most recently worked as health systems manager, physician recruitment, for Presence Health, a Catholic, not-for-profit health system serving the greater Chicago area. He earned his bachelor’s degree in Business Management from the University of Maryland, College Park, and a Master of Health Administration from University of St. Francis, Joliet, Illinois.

Sabrie Arnold Arnold joins Baptist Health as a business development consultant and will be covering Baptist Nassau and pediatrics within the five-county area. She joined Baptist Health in May 2013 as an administrative intern. She earned her bachelor’s degree in Commerce and Business Administration from the University of Alabama, Tuscaloosa, and graduated with her Master of Health Administration from the University of North Florida in August 2013.

30th Anniversary

Note of Appreciation

The Central Business Office recently honored Wayne Williams on his 30th anniversary with Baptist Health.

A luncheon at Copeland’s was held in his honor. Pictured are: Jill Kellum, Lynne Davis, Barbara Jasinski, Wayne Williams, Steve Runnels and Connie Carver.

Sharon Bartlett, Baptist Primary Care Regency, shares the following expression of thanks: “My two children and I were involved in serious motor vehicle accident in late November. I had to miss work for five weeks due to various injuries. During this emotional and painful time, I was never alone. My work family was there for my family every step of the way. Not only did BPC Regency go above and beyond for me, many of the other BPC offices and Administration did as well. It was hard to be in the patient role, and I feel blessed to work with so many wonderful caregivers.”

20th Anniversary Congratulations to Debra Manning on 20 years of service at Baptist Pediatrics at the San Jose office. She has worked full-time and part-time in the front office, as well as the billing office. Thank you for being such a valued staff member.

New Certified Pediatric Coder Stacy Hilton, CPC, Baptist Pediatrics, San Jose Office, recently achieved her certification as a pediatric coder through the American Academy of Professional Coders.

Congratulations, Stacy!

Baptist Health Specialists South The Baptist Heart Specialists South offices came together for their first staff Christmas Party in December. These two office staffs will be merging during 2014, so this was a good opportunity for everyone to get to know each other better.

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Jacksonville & Wolfson

B a p t i s t J a c k s o n v i l l e & Wo l f s o n Employee Open Forums with Hospital Presidents

Distinguished Caregiver Luncheon Baptist Jacksonville and Wolfson Children’s Hospital honored 17 Distinguished Caregivers during an awards luncheon on December 10, 2013.

Congratulations to the following employees:

The open forums are your opportunity to meet with our hospital presidents to learn the latest news, ask questions and give your feedback.

Employees who work for both hospitals can choose to attend either forum. No reservations are needed.

Baptist Jacksonville Open Forums with Michael Mayo Tuesday, February 11 7:30 am, 2 pm, and 6 pm, Auditorium Wednesday, February 12 7:30 am, 2 pm and 6 pm, Auditorium Thursday, February 13 1 am and 2 am, Rotunda Friday, February 14 2 pm, Auditorium Saturday, February 15 7:30 am and 9 am, Auditorium Wolfson Children’s Hospital Open Forums with Michael Aubin Monday, February 24 7:30 am and 3 pm, Auditorium Tuesday, February 25 7:30 am, 3 pm and 9:30 pm, Auditorium Metro Square Open Forums with Marianne Hillegass and Eileen Henderlite Dates to be announced soon.

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Baptist Jacksonville: Wayne Alexander, Plant Facilities; John Castillo, Hospital Physical Therapy; Margaret Darling, Diagnostic Breast Services; Jacob Dunn, Rainbow Deli/Grille; Joanne Ferreira, Home Health Care; Jessica Forshee, MSICU; Denny Jelsma, Security Services; Rechele Green, Operating Room; Katie Scanlon, CVICU; Tisha Williams, Environmental Services; and Alberta Wilson, Rainbow Café.

Wolfson Children’s Hospital: Joel Barrington, Pediatric Medical; Natalie Caulder, Pediatric Oncology; Yolanda Grant, Pediatric Oncology; Diane Lengyel, Pediatric Infusion; Laura McCalvin, Family Support Services; and Rachell Rall, Pediatric Infusion.

Infusion Certification Dee Butler, RN, recently earned her Certified Registered Nurse Infusion (CRNI) credential, which is the only nationally accredited infusion certification available.

She works at the Infusion Center/Congestive Heart Failure Clinic, fourth floor, Pavilion. Congratulations, Dee!

BaptistJacksonville Jacksonville Baptist Jacksonville Recognized Nationally for Great Women’s Health Programs Baptist Jacksonville was highlighted in the national publication, Becker’s Hospital Review, as one of “100 Hospitals With Great Women’s Health Programs.” One of 11 hospitals in Florida recognized, the monthly publication noted that Baptist Jacksonville offers a number of women’s health services, including, gynecology, urology, breast health, and heart health, as well as treatments for post partum depression and osteoporosis. The publication also pointed to Baptist’s Hill Breast Center and the use of the latest technology such as digital mammography, LumaGEM molecular breast imaging, stereotactic core biopsy and bone density scanners.

Breast Cancer Care and Prevention Grant In December, the American Cancer Society presented a $75,000 grant to Baptist Health to support cancer screening and education programs for underserved communities in Jacksonville.

Through our Faith-Based Partnership Program, Baptist will provide colorectal cancer prevention education and connect patients to the Hill Breast Center for breast cancer care and prevention. Pictured are: Lynn Sherman, director of Community Health; Mel Toran, ACS senior director of community engagement; and Linda Allen, director of Women’s Imaging.

Laboratory Donates Gift Baskets

Angela Campbell, PACU Nurse Manager; Melanie Hoffman; Valerie Brisbon; Brenda Hancock; Leah Taylor; and Vice President of Patient Care Services Nancy Simon.

Nurses Graduate with BSNs Congratulations to the following nurses from Surgical Services who graduated from Jacksonville University in December with their Bachelor of Science in Nursing degrees: Mike Honstead, Neuro Operating Room; Theresa McEntire, Main Operating Room; and Valerie Brisbon, Angela Campbell, Brenda Hancock and Leah Taylor, all from 4 PACU (Post-Anesthesia Care Unit).

During the holidays, Laboratory Services created overflowing baskets of toys for patients at Wolfson Children’s Hospital. The event was introduced four years ago by pathologist E. Dayan Sandler, MD, in hopes that the generous contributions would make each child’s hospital stay more comfortable.

Gloria Thompson Retirement Gloria Thompson, a Retail Pharmacy associate in the Baptist Pavilion Pharmacy, retires on February 7 after 40 years of service to Baptist Health. Co-workers are invited to drop by the pharmacy from 8 am to 5 pm, on February 5 to tell Gloria good bye. Best wishes Gloria and thank you for your service to Baptist Health.

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Beaches

The Essentials of Critical Care Orientation (ECCO) program involves 12 weeks of computerbased education, as well as intense bedside orientation with a preceptor. The CCU team embraces the ECCO program with excitement as we see these nurses learn and develop their critical thinking skills. Welcome, Leah Merry, Julie Fastenberg, Ashley Davidson, Nina Handzo, Kristen Campbell, Jason Vincent, Donna Pack and Coby Davis.

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Hermine Joseph, Associate Care Provider, Progressive Care Unit Joseph has often been recognized by patients and peers for her pleasant and helpful attitude. One co-worker said, “She is a very special person. All the patients love her and have beautiful things to say about her.” Another co-worker shared, “She has, on numerous occasions, stayed on during this shift when our staffing was low.” Once, she was also called in on her day off when the unit was short-staffed. She was shopping at Target, so she he bought a pair of tennis shoes, borrowed a pair of scrubs and came into work to help the team out. A patient shared, “Hermine was with me two days. She was so alert to my needs and always with a smile.”

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Esther Sejalbo, RN, BSN, CCRN, Critical Care Unit Sejalbo has a huge passion for helping critically ill patients and is recognized by her peers for being a great preceptor of new nurses on her unit. One co-worker shared, “Esther spent extra time with me to restart an IV. Her patience and nonjudgmental attitude was appreciated so much, and her caring was very evident.”

Another said, “Thank you, Esther, for the work you have done orienting new nurses and helping them get comfortable in critical care and confident in their nursing knowledge and skills.”

Another shared, “My patient coded four times and Esther jumped in to help. The teamwork and support that day reminds me of how glad and proud I am to work here.”

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Annual Cardiac Rehab Reunion The Baptist Beaches Cardiac Rehabilitation Department celebrated the holidays with their 12th Annual Cardiac Rehab luncheon on December 13. More than 100 past and current patients, along with their spouses, staff and physicians from Cardiac Rehab and Baptist Heart Specialists, attended the event.

They enjoyed heart-healthy dishes and entertainment provided by past rehab patients who are also professional musicians.

BaptistClay Clay An ER Designed With Children in Mind

Parents know that one size never really fits all, especially when it comes to medical care for their child.

That’s why we have dedicated a children’s ER inside our new Baptist/Wolfson Children’s Emergency Center. From the moment the parents and children enter the Wolfson Children’s-themed waiting area, they are greeted with a colorfully decorated, child-friendly environment. Beyond the cheerful decor, our ER for children is a unique resource to Clay County, offering:

n Specially trained staff using child-specific medical equipment and protocols n Hospital emergency medicine physicians on duty 24/7 n A pediatric emergency medicine physician on-site daily from 10 am to 10 pm n On-site digital imaging technology using low-dose radiation for child safety n Pediatric radiologist interpretation of imaging studies n LifeFlight and ambulance service for rapid transport of patients requiring additional care n Expedited care at Wolfson Children’s Hospital should the child require hospitalization The Baptist/Wolfson Children’s Emergency Center is conveniently located for Clay County residents in Fleming Island, just off U.S. 17 and Village Square Parkway, at 1771 Baptist Clay Drive.

Correction In an article in the December issue of CareConnection about Meghan Myers, a young injured dancer treated at Baptist Clay, the pediatric emergency physician was Brian Gilligan, MD. CareConnection stated a different first name for Dr. Gilligan. We apologize for the error.

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Nassau

BaptistNassau Hope House Volunteers Heartfelt appreciation goes to a group of Baptist Nassau volunteers, coordinated by Rebecca Edgy, RN, who have been preparing and serving meals at Hope House in Fernandina Beach on the first Tuesday of each month for the last two years. The volunteers typically serve dinner to 65-80 adults and children from 5 to 7 pm, then stay to help clean up afterward. They also prepare the food in their own homes ahead of time due to space limitations in the facility’s kitchen, and they absorb the cost of the food.

Several employees have donated their Publix gift cards to help offset some of the cost.

Publix and Panera also donate bread and desserts weekly.

Other Baptist Nassau employees who have been faithfully volunteering at Hope House are: Sharon Burke, Rudi Broussard, Kristin Dorais, Angie Fontaine, Amy Hodge, Cole Hodges, Martha Lee, Miranda Miller, Dina Ross and Chrissie Strider. Non-employees who assist each month are Martha Schaak and Shannon Little.

Children’s Christmas Party

Baptist Nassau hosted its second annual Children’s Christmas Party on December 15 in the Amelia Breeze Cafe. The party was enjoyed by 67 children and grandchildren of Baptist Nassau employees. With parents and grandparents included, 150 people attended the fun-filled event. Each child received a gift bag and had his or her photos taken with Santa, who made a special appearance with his elves. The children participated in crafts and our very own “Phamagician” Steve Bean performed magic tricks for the children. Thank you to everyone who contributed to this festive event.

Nassau Employees Earn BSN Degrees

Rebecca Edgy and Martha Schaak

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Congratulations to our nurses who graduated with Bachelor of Science in Nursing degrees in December. Laurel Anderson; Operating Room, and Cheryl Elam; Medical/Surgical Department, graduated from Jacksonville University, and Jennifer Mertiff, Operating Room, graduated from Chamberlain College.

BaptistSouth South Distinguished Caregiver

Congratulations to Nichlas Collingwood on his recent promotion from manager to director of the Baptist South Emergency Department.

Collingwood joined the South ED team a year and a half ago after serving as the education coordinator at Baptist South.

Girl Scouts Visit

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Sheila Gagne, RN Clinical Effectiveness and Performance Improvement Nurse Gagne was nominated because of her commitment to excellence and accuracy. Recently, she was performing routine chart audits and noticed that a document was scanned incorrectly.

She contacted the Medical Records Department to inform them of the issue and worked with the director of the Health Information Management to determine how the error occurred and identify a solution to avoid a recurrence of the problem.

She also contacted the unit’s nurse manager to collect the incorrect forms and get them corrected and replaced.

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Blood Drive Mark your calendar and plan to give the gift of life at the next blood drive on Wednesday, February 26, from 11 am – 2 pm. The bloodmobile will be parked outside the main hospital entrance. Advance registration is recommended, but not required. Contact Kristin Mackery at 271.6081 or email kristin.mackery@bmcjax.com .

Kudos, Tammy Daniel!

Congratulations to Tammy Daniel, DNP, MA, RN, NEA-BC, assistant administrator of Nursing, on completion of her Doctor of Nursing Practice degree from Rush University Medical Center.

Baptist South welcomed a group of Girl Scouts for a night tour. The troop is working toward earning their Night Owl badge, which spotlights employees who work during the late hours of the night.

The girls went to the Emergency Department, where they observed patients being registered.

In the ICU, the troop had the opportunity to speak with a respiratory therapist and, while visiting 4B, they observed nurses administering care.

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Heads or Tails, Brandon Bell is a winner

Even though his favorite team wasn’t predicted to win, Brandon Bell, a former patient who lives in Scotland, felt victorious as he took the field with Baptist Health President and CEO Hugh Greene for the coin toss before the Jacksonville Jaguars game in London last October.

Through the Make-A-Wish Foundation, he served as honorary team captain for the Jacksonville Jaguars at famed Wembley Stadium. In 2010, he was diagnosed with a rare tumor derived from embryonic pituitary gland tissue. Brandon’s parents, Sara and Malcolm, launched a massive grassroots fund-raising effort to help bring him the United States for treatment.

Brandon had surgery at Wolfson Children’s Hospital, then began proton therapy at the UF Proton Therapy Institute where he was treated daily for six weeks during fall 2010. “To help pass the time, he got interested in watching American football on TV,” explained Sara. He jumped at the chance to be on the field for the coin toss before the game. “We are forever grateful for the compassionate care we received at Wolfson Children’s Hospital and the UF Proton Therapy Institute.”

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Thanks from Daisy the Pet Therapy Dog Even our four-legged friends appreciate the Publix gift cards that were distributed to employees and volunteers in November. With a little help from his owner, Conrad Gunti, Jr., Daisy, a pet therapy dog, wrote a letter to Hospital Presidents Michael Mayo and Michael Aubin that said, “Thanks for remembering us with the recent gift card. My owner, Conrad, replenished my recently depleted supply of dog treats. I look forward to greeting patients, staff and families.

I love the attention I receive and get a great deal of satisfaction with our visits.”

Karen Wolfson Featured in Children’s Hospital Today Kudos to Karen Wolfson, who was featured in the winter 2014 issue of Children’s Hospital Today, a magazine published by the Children’s Hospital Association in January.

The magazine profiles a board member from the Children’s Hospital Association’s Board of Trustees. Wolfson is a current member and past chair of the Wolfson Children’s Hospital Board of Directors, as well as past president of The Women’s Board of Wolfson Children’s Hospital. You can read the article online in the publications section of www.childrenshospitals.net .

Annual Autism Symposium The Sixth Annual Autism Symposium, “Current Medical Evidence and Interventions Regarding Autism,” is March 12 at the UNF University Center. It will feature two nationally known speakers from the Marcus Autism Center, which is recognized as an Autism Center of Excellence by the National Institutes of Health. They are: Celine Saulnier, PhD, clinical director of research, Marcus Autism Center, and assistant professor, Department of Pediatrics, Emory University School of Medicine William Sharp, PhD, director of the Pediatric Feeding Disorders Program, Marcus Autism Center, assistant professor, Department of Pediatrics, Emory University School of Medicine Baptist employees may attend the sympoisum for $20. When registering, use the special promotional code BHEMP. Be sure to add your employee number and license number requested at the end of the registration page if you’re applying for CEUs. For general questions, call 202.6039. Online registration is available through March 10 at WolfsonChildrens.org/Autism .

Wolfson Children’s Challenge The Wolfson Children’s Challenge, formerly called “One to Grow On,” will be held at Bragan Field at the Baseball Grounds of Jacksonville, on February 1. Presented by RPM Automotive, this year’s event raises money for a Nuclear Medicine SPECT/CT Camera and start of a

technology support endowment. As our media sponsor, WJXT TV 4 also hosted a Wolfson Children’s Challenge Telethon on Wednesday, January 15.

In addition to the 55-mile Ultra Marathon, 5-mile Ultra Relay, and 1-mile Fun Run, the event includes:

n Visit from dogs with the Auxiliary’s Pet

Therapy Program

n “Ask the pharmacist” n Children’s yoga and Healing Touch

demonstration, provided by the hospital’s Integrative Care Program

n Wolfie, the Wolfson Children’s mascot, and

Southpaw, mascot for the Jacksonville Suns

n Bounce houses provided by the Jacksonville Suns

n Crafts with Home Depot n Gymnastics with My Gym n Educational presentation and animals from

the Jacksonville Zoo and Gardens

n Free samples from Yobe Yogurt n Performances by The X Factor’s Rion Page

(a Wolfson Children’s patient), Brunswick country singer Justen Harden (a former Wolfson Children’s patient), teen pop singer Dalton Cyr, LaVilla Performing Arts School, Karate America and more.

For more information, visit www.wolfsonchildrenschallenge.org

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January2014

tion Care Connec

Helps TLC Program es Keep Employe fe and Patients Sa

Back by popular demand

Many employees have said they wish we still did a full print run of CareConnection and we have heard you.

Due to popular demand, we have increased the number of CareConnection print issues to higher quantities effective with this edition. If you think you may still need more print issues of CareConnection in your work area, please let your manager know.

Cover photo: Elise Hensley, Roehl Reyes (mock patient) and Tyrone Juanillo demonstrate the ceiling lifts installed in all patient rooms in the Neuro ICU, as well two rooms of every adult floor in the J. Wayne and Delores Barr Weaver Tower at Baptist Jacksonville.

We regret that the cover photo on the printed edition of the December 2013 CareConnection, which was selected from a library of stock photos and not taken at a Baptist Health facility, depicts a safety violation according to several regulatory agencies including The Joint Commission.

Baptist Health only uses needleless connectors and safety needles. Additional steps have been taken to ensure that clinical photos are always reviewed by appropriately qualified staff prior to the publication.

Classifieds AUTOMOTIVE

FOR RENT

1996 Volvo. Good condition, clean interior, dependable transportation. AC does not work. $1,400. Arlington area.

Contact 904.616.4921 if interested.

FURNITURE

1967 Mustang GT. Fully restored, 302 V8, automatic, new retro fit A/C, plus many custom features. $19,500 OBO. Call or text Joey, 904.507.9639.

2005 Ford Explorer. $17,500. Fully loaded, only 92,000 miles. Only asking the pay off balance. Text for pics or info. 904.769.1642.

1998 Oldsmobile Bravada. Runs & drives great. All wheel drive, power locks & windows & brown in color. Asking $3,000 OBO. Contact Olivia at 904.923.0079.

Barely used set of All Terrain Nitto Grapplers. P305/46R22. Asking $800. 2010 F150 front & rear bumpers, $200 a piece or best offer. 904.327.878l.

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1BR/1BA apt. Hwd flr, fans, full bath, full kitch, LR. W/D connection. Own address & utilities.10 min from BMCD. 904. 314.8466. $600/mo, $300 dep.

Dining room table, with extension for sale (no chairs). Paid $400, but asking $200.

Pictures available upon request. Email: dcnick1992@aol.com .

MISCELLANEOUS

Gaming System Trio, includes Xbox, PS2, NIN Gamecube. Controllers + 24 games. $300 OBO. Text 904.528.0559 for more info.

Black iPad 2. Wi-Fi, 16 GB. New, in wrapper. $300. 251.406.1936.

Brand new Mori Lee wedding dress.

Never worn. Size 8, sweet-heart cut, beautiful bead work. Paid over $2,000.

Asking $400 OBO. Pictures avail. 868.9304.

E M P L O Y E E S

Submit a Classified Ad Next Deadline: February 17, 2014 On the employee intranet, go to Life at Baptist and select Submit Classifieds online.

Please do not include your work phone numbers and email in the text of your ad.

Digital CareConnection CareConnection is available online.

Issues can be found on the employee intranet by clicking on Life at Baptist.

2002 Mallard Travel Trailer. 27 ft. One super slide, rear bathroom. OK to leave message at 904.226.5301. Asking $6,000 OBO.

WANTED

Softball players needed for Baptist Health co-ed team. Season starts 3/3/14 at Drew Park on M/W evenings. Email acamarce@bmcjax.com .

Goods advertised are sold by individual employees. Baptist Health claims no knowledge of goods advertised, offering no warranties or guarantees.