CareConnection February 2015

February2015

Care Connection

New options for patients with Afib February2015 1

Helping patients find their freedom from Afib During February, American Heart Month, Baptist Health is educating the community about the growing incidence of atrial fibrillation, or Afib, while creating awareness about our new, advanced options for treating it.

Afib is the most common heart rhythm disorder, causing the upper chambers of the heart (atria) to beat rapidly and in an uncontrolled manner (fibrillation).

Afib can lead to blood clots, putting people at five times greater risk for a stroke. Common risk factors include aging, high blood pressure, diabetes, sleep apnea, obesity, alcohol use, smoking, and the presence of other heart conditions.

Early in the disease process, the abnormal heart rhythm starts and stops in brief episodes. Over time, episodes tend to last longer and occur more frequently, with 25-40 percent of people developing Afib that is continuous, called “persistent.” The latest science shows that response to treatment is significantly better when addressed earlier.

St. John’s County resident Jim Marshall, and his wife, Judy, had their retirement all planned out. Then Jim’s debilitating Afib symptoms changed everything.

Jim’s cardiologist, Ruple Galani, MD, sent him to Scott Lee, MD, an electrophysiologist who recommended a new ablation procedure using Thermocool technology.

Jim didn’t hesitate. Now he’s free from Afib and back to an active lifestyle of golfing, volunteering, church activities and discovering new restaurants.

Our message to the community is to seek medical help early on and progress to treatment options in a timely way to arrest Afib before it becomes permanent.

A multi-media campaign begins Feb. 9 featuring Jim Marshall, one of our patients who received an advanced catheter ablation procedure. Baptist Health was first to bring the new technology to our region last year. The campaign is designed to help affected community members find our new conditionspecific website — BaptistAfib.com — which will help people at different stages of Afib take action to benefit their health, and inform them about our advanced treatments. Content was co-developed with our cardiac electrophysiologists (subspecialists who are the experts in diagnosing and treating all heart rhythm disorders).

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Watch Jim’s story Click on the “New TV Spots” on the intranet home page or visit our new website BaptistAfib.com .

“The risk of developing Afib significantly increases with age, affecting an estimated 10 percent of people over 70,” explained Scott Lee, MD. “Afib is the leading cause of stroke in the U.S., so it is important that it be treated.”

Leading the way with advanced heart treatments

Baptist Health Electrophysiologists

Baptist Health offers several new technologies that allow our electrophysiologists (EPs) to eliminate the abnormal tissue causing Afib. n

Thermocool SmartTouch® catheter: Baptist Health was first in Northeast Florida to use this new pressure-sensing catheter, allowing precise measurement of force on the heart wall for dramatically improved outcomes and greater safety.

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Cryoballoon catheter: Baptist is one of only a few centers offering this balloon-tipped catheter for freezing diseased heart tissue instead of cauterizing it, producing similar success rates as the SmartTouch catheter with a shorter procedure time.

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Intracardiac ultrasound catheter: We are one of the first five centers in the country to use the latest intracardiac ultrasound catheter, offering high quality ultrasound images inside the heart.

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3-D cardiac mapping: Our EPs use the latest three-dimensional mapping technology to create virtual images of the heart’s anatomy and electrical system, enabling them to map complex arrhythmias to their source and eradicate them.

Scott Lee, MD

Christopher Ruisi, MD

Rounding out the most advanced and comprehensive EP program in the region, our EP specialists also offer state-of-the-art pacemaker and defibrillator devices to treat other arrhythmias. (See article on next page.)

Comprehensive cardiovascular care Afib is just one example of the many heart conditions that Baptist is treating with advanced technologies and techniques.

“Baptist offers the most comprehensive cardiovascular care in the region,” noted Mark Masters, administrator of Cardiology Services.

“Our team is committed to providing compassionate, leading-edge prevention, diagnosis, treatment and rehabilitation for many different heart and vascular conditions at every stage of life.”

Venkata Sagi, MD

Afib symptoms include: n

Heart palpitations

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Shortness of breath

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Fatigue, weakness

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Light-headedness, fainting, dizziness

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Chest discomfort

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New defibrillator for patients at risk for sudden cardiac arrest Physicians from Baptist Heart Specialists are using a new type of implantable defibrillator at Baptist Jacksonville to treat patients who are at risk for sudden cardiac arrest, a very dangerous condition where the electrical system to the heart malfunctions, causing it to beat irregularly.

An implantable defibrillator is a small batterypowered device that constantly monitors a person’s heart rhythm and can deliver a therapeutic dose of electricity to restore the rhythm when it senses the heart is beating dangerously fast or chaotically.

Maurice Ricks, 43, who lives in the Avondale area, was glad he didn’t need new wires placed in his heart in September when it was time for his old defibrillator to be replaced.

Traditional implantable defibrillators require a physician to insert one or more electrical conductor wires, called “leads,” into a vein in the upper chest and guide them into the patient’s heart. The new Boston Scientific S-ICD® System provides the same protection without wires being placed into the heart.

“Nothing is attached to the patient’s heart.

Everything is under the skin,” said cardiac electrophysiologist Venkata Sagi, MD, of Baptist Heart Specialists. “This new system allows patients to do what they want and not worry about fracturing the leads and wires, or about getting an infection.”

Cardiac electrophysiologists Scott Lee, MD, and Chris Ruisi, MD, also implant the new defibrillator at Baptist Jacksonville.

Maurice Ricks and Venkata Sagi, MD

With the new defibrillator, Ricks said he only had a few small incisions and recovered quickly. “I don’t have a big lump on my chest,” he said.

“This one is under my arm.

You can’t tell it is there.”

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Behavioral Health now offers brain stimulation therapy to help with depression

During the therapy, the patient sits in a chair that is similar to a dentist’s chair and is alert while a soft magnetic coil plate is rested lightly on the head. Ronald Rosener, shown with Shariq Refai, MD, received brain stimulation therapy for four weeks in 2014 and experienced improvement in his mood.

Baptist Behavioral Health is now using a new brain stimulation therapy to help people suffering from severe depression who have not had success with antidepressant medications.

NeuroStar® TMS Therapy is a non-invasive procedure that delivers highly focused, MRI-strength magnetic pulses to stimulate nerve cells in an area of the brain that is known to control mood. Each treatment is performed in an outpatient office and lasts about 40 minutes.

Patients receive treatments each weekday for four to six weeks.

“TMS therapy is a very safe procedure,” said Michael Solloway, MD, medical director of Baptist Behavioral Health. “This is another tool to treat people who are really suffering from depression and nothing else has worked for them.”

“Being able to offer this therapy to patients is very significant,” said Shariq Refai, MD, the primary psychiatrist providing the treatment.

“There are people who for some reason medications don’t work appropriately. This is a good option because it’s non-invasive. You just sit there and let the magnet do its work.”

Major depressive disorder is one of the most common mental disorders in the United States.

Each year about 6.7 percent of U.S adults – or more than 14 million people – experience major depressive disorder, according to the National Institute of Mental Health.

For more information, contact Baptist Behavioral Health at 904.376.3800.

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Lab and Radiology systems migr Work flow at bedside will change

In April 2015, Laboratory and Radiology departments throughout Baptist Health will simultaneously upgrade from Cerner Classic EMR (Electronic Medical Record) to Cerner Millennium EMR. With this migration to the new system, one significant change will be the work flow for blood transfusions at the bedside.

Spotlight on blood transfusion On April 11, the blood transfusion process will fundamentally change. A new bar-code scanning process for Positive Patient Identification (PPID) during sample collection and blood administration will be used systemwide.

The new blood administration process is similar to Bar Code Medication Administration (BCMA).

The patient arm band and the bar-coded blood product will be scanned to validate that the patient and product match the order in the system. This will eliminate the need to have a second person present for verification.

The same scanners used for BCMA will be used for blood transfusion scanning. The new process will be implemented in all locations that transfuse blood products with one exception. The ORs and other procedural areas where blood is transfused by anesthesiologists will continue to use the current manual blood transfusion procedures.

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Both patient safety and efficiency will improve n

Bar code technology will be used to make sure the blood products to be administered match the order and the patient.

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The new EMR Blood Bank MPage will show product availability and sample information in real time.

Training is mandatory for all team members who use the lab and radiology system. If you have not registered, please talk to your manager immediately.

Super User classes: Feb. 9 – 20 End User classes: Feb. 23 – April 6

ate to new technology

Integration

“Cerner Millennium is an important tool in providing consistent transfusion practices and enhanced patient safety throughout Baptist Health,” said Lynne Waite, system manager of Lab Operations for the Blood Bank. “Thanks to this change, our Transfusion Services will be the first in the area to implement the electronic crossmatch, which will provide faster service for many of our patients.”

In mid-February, the Informatics project team will visit each hospital to demonstrate the new processes. To find out when they will be in your area, please visit the intranet home page .

The new laboratory and radiology system will use Bar Code Medication Administration (BCMA) scanners in conjunction with label printers mounted on WOW (Workstation on Wheels) computers.

Safety

Excellence

What is different? ​ edside nurses: Will print and label B lab specimens and validate right patient by scanning armband (using the BCMA scanner).

Lab: Will continue to use the same lab equipment (analyzer) but the computer program for tracking, reporting results, etc. will change.

Radiology: Detailed status will be visible to clinical staff via the EMR. Transfusions: Validation of right patient will be a comparison of the patient armband and the blood products bar code.

Patient: Expanded use of Positive Patient Identification (PPID) will enhance safety.

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Healthy For Life Learn to eat healthier with Nutritious You from Blue This five-week program teaches you real-life skills for healthier eating. n

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Increase your understanding of nutrients, calories and right-size portions.

Learn how to read food labels and compare food products.

Get ideas for healthy cooking, dining out and meal planning.

This FREE nutrition education program is open to ALL Baptist Health team members. Classes will be held at Baptist Jacksonville every Monday beginning March 16 from noon to 1 pm, and at Baptist South on Wednesdays starting March 18 from noon to 1 pm. You are welcome to bring your lunch or snacks. Visit Healthy For Life on the intranet for details. To enroll, email kyle.warren@bmcjax.com or call 202.3318.

Participation qualifies as a port-of-call activity for the Cruise to Wellness Challenge.

Join the Healthy For Life team as a wellness champion Are you passionate about health and wellness and want to help fellow team members improve their wellness? If so, volunteer to be a Healthy For Life wellness champion for your department. As a wellness champion, you will distribute information about upcoming programs and events, and communicate feedback from co-workers to the Healthy For Life team. To apply, visit Healthy For Life on the intranet .

Personal Health Survey provides solutions to support your wellness goals Each year during our annual wellness screening period, we provide team members enrolled in the Baptist Health medical plan with the opportunity to complete a confidential, online Personal Health Survey. A Personal Health Report that contains healthy solutions to help you reduce your risks is then produced based on your answers to the survey questions and your wellness screening results. To access your Personal Health Survey and view your healthy solutions based on last year’s screenings, go to www.personalhealthsurvey.net/portal

NEW THIS YEAR! Spouses covered under SS H

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R LIFE HY FO E A LT

the Baptist Health medical plan will have the opportunity to complete the Personal Health Survey during our annual wellness screenings and receive a Personal Health Report. This is a voluntary opportunity that does not include the wellness screening itself and will not affect your insurance premium discount. More information will be mailed to your home prior to the screening period this summer.

Two diets offered by Baptist Health rated best by U.S. News & World Report from Wellness Coach Kyle Warren

You have probably heard that by exercising for approximately 30 minutes a day, you can significantly reduce your risk of heart attack and stroke. But guess what? If you break it into 15-minute blocks in the morning and evening, it has the same benefit!

Join us at this month’s Healthy Fun Zones and attend a Wellness Workshop to learn more about Heart Health. HeartWise representatives will also be available to answer your questions.

Do you want to lose those extra pounds and improve your overall health? In addition to the programs offered by Healthy For Life and Florida Blue, Baptist Health has two more weight management programs that can help you meet your goals.

Healthy Solutions® diet This diet was rated as one of the best for weight loss by U.S. News & World Report. Healthy Solutions® is a nationally known, structured, easy-to-follow weight loss program developed by Health Management Resources (HMR). It uses meal replacements (shakes and calorie-controlled packaged meals), supplemented by fruits and vegetables, and coaching by a registered dietitian.

Individualized nutrition consultation is also available for those who want to lose weight but may not want to use HMR products.

For more information, call 904.202.2140.

HeartWise Eating Plan classes This eating plan is based on the Mediterranean diet, which was rated one of the best diets overall, as well as the easiest to follow,

by U.S. News & World Report. These two-hour interactive classes are taught by a registered dietitian from Baptist Health and will be offered at Baptist Nassau from 5:30 to 7:30 pm on Feb. 12 and March 24 at a cost of $20. A one-hour class will be offered at the Baptist Y Healthy Living Center in Ponte Vedra from noon to 1 pm on Feb. 10 at a cost of $10. For more information and to register, go to baptistjax.com/heartwise

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February is Black History Month Reflecting on our past and embracing our future

Black History Month gives us the opportunity to honor the sacrifices and contributions that African Americans have made. “We should all want to live in a country and a community where diversity is respected and embraced,” said Hugh Greene, FACHE, president and CEO, Baptist Health. “It is important that our organization always reflects and respects the rich diversity of the community we serve.” In observance of Black History Month, some of our team members shared what it means to them.

Cicely Brooks, RN, MSN, C-EFM, nursing director, Perinatal and Pediatric Services, Baptist Jacksonville and Wolfson Children’s Hospital “For me, Black History Month is a time to reflect on how far we as African Americans have come and how much farther we CAN go with hard work and determination. It also means acknowledging the contributions of minorities and other ethnic groups throughout history that may not otherwise be recognized. It allows me to be both proud of my history and excited about my future.”

Fanya DeJesus, MBA, MSN, RN, NEA-BC, director of Med/ Surg, Progressive Care and Hemodialysis, Baptist South “It is very special to me as a time to reflect on our rich history; to honor those who have come before us; and to be a role model for those who will come after us. It is an opportunity to stop, count our blessings and to continue on the journey toward a healthier nation with a sense of cultural diversity and respect for all persons.”

Timothy Groover, MD, MBA, anesthesiologist, Baptist Health Board of Directors and chair of Baptist Physician Enterprise “This is a wonderful opportunity to reflect upon our collective history—that is American History. Although we may have differing

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perspectives, it is critical that we apply lessons learned to avoid repeating the mistakes of the past as we move forward together. I am grounded in reality, yet seeded with much optimism. I am also immensely grateful for the opportunities I have been afforded at Baptist Health. When opportunity meets preparation, the possibilities are endless!”

Mel Maycole, director of Environmental Services, Baptist Jacksonville “In my view, it is a time to reflect on where we’ve been and where we are going; to celebrate the progress we’ve made; and to honor those who made sacrifices to get us where we are today. In the words of Martin Luther King Jr., ‘Our lives begin to end the day we become silent about things that matter.’ We are silent when we don’t embrace diversity, when we don’t get involved in issues that impact our lives, when we don’t exercise our right to vote, and when we don’t maximize the full potential of the people around us.”

Leslie Miller Redd, senior director of development, Baptist Health Foundation “Black History Month provides the opportunity for me to reflect on freedom, peace and love brought about by the sacrifice of many brave souls so that others could live in a diverse, equitable and just society.”

Jermaine Lumpkins, grill cook, Food and Nutrition Services, Baptist Nassau “I look at Black History Month as an opportunity to reflect on my ancestors‘ history and to educate myself, friends and family on black history.”

Detmetiros McBride, stroke liaison, Business Development, Baptist Physician Enterprise “This is a time for the nation to reflect on the heroics, bravery and sacrifices that legends such as Dr. Martin Luther King Jr., Rosa Parks, Harriet Tubman and many others made, in order to pave the way of equality for all. No matter what our race or gender, it should remind us that we all can have a positive impact in our communities and this nation. Our children and our children’s children should be extra motivation for us to make a difference.”

Tamika Robinson, phlebotomist, Baptist Clay “What Black History Month means to me is a stepping stone to a better way of life and that we should never forget the struggles of our ancestors. Because of that, I want to be better mother for my children and a better person for our society.”

Veronica Scott-Fulton, DNP, MPH, RN, NEA-BC, vice president of Operations and Patient Care Services, Wolfson Children’s Hospital “Black History Month is a time to recognize individuals who risked their lives for all Black Americans to live free, comfortable and happy lives with the same rights as everyone else.”

Nicole Thomas, MHA, FACHE, senior vice president, Specialty Services, Baptist Health “For me, it is a time to reflect on the sacrifices made by those who came before me to make my journey possible.

I’m reminded of Florence Gaynor, the first black woman to head a major teaching hospital in the United States. She broke racial and gender barriers to make my path easier to travel. It is with gratitude and a sense of responsibility that I am compelled to help the younger generation outperform all of their goals.”

Terri Wallace, MSN, RN, NEA-BC, associate director of Nursing, CCU, LDRP and Food and Nutrition, Baptist Beaches “Black History Month gives us the opportunity to reflect on the accomplishments and struggles of the African-American population. It is also a time to appreciate the sacrifices of everyone involved in the quest for equal rights for all.”

What motivates or inspires you about working in health care?

We also asked these team members what motivates or inspires them about working in health care.

Visit the intranet home page to see their answers and to join the conversation by adding your comments.

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Bilello and Hubel promoted to new roles Ed Hubel, FACHE, Assistant Administrator, Operations, Baptist Jacksonville In this new role, Ed Hubel will provide leadership for all of Surgical Services at Baptist Jacksonville, including direct oversight of the Outpatient Surgery Center and the JOI Surgery Center, while assuming executive responsibility for the orthopedic service line systemwide, duties previously overseen by Nicole Thomas, senior vice president, Specialty Services, Baptist Health.

“Ed has an outstanding track record leading Surgical Services and has overseen many successful projects, including renovation of the operating rooms and development of our robotic surgery program,” said Baptist Jacksonville Hospital President Michael Mayo. “I know he will be as successful with his new orthopedic service line responsibilities.”

Hubel joined Baptist Jacksonville in 1996 and has been director of Surgical Services since 2006.

He was in the first Advisory Board Fellowship Program at Baptist Health in 2005 and led Baptist Health as campaign chair of our United Way Campaign in 2012.

He has a bachelor’s degree in Aeronautical Studies from Embry Riddle Aeronautical University, a master’s in Healthcare Administration from Columbia Southern University, and is board certified by the American College of Healthcare Executives.

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John Bilello, CHPA, Assistant Administrator, Security, Protective Services and System Emergency Preparedness In this new role, John Bilello will lead Security and Protective Services as well as Emergency Preparedness, for the Baptist Jacksonville campus, duties previously overseen by Andy Sikes, who recently retired as director of Security and Protective Services. In addition, he will be developing an integrated, systemwide approach to Safety and Protective Services and Emergency Preparedness for Baptist Health.

Bilello has worked at Baptist Beaches since 1990, serving first as director of Laboratory and adding Support Services to his responsibilities in 1997.

Since 2003, he has been assistant administrator, Support Services, which included oversight of Security and Protective Services at the Beaches campus.

“John has demonstrated effective leadership with the Beaches team, which has equipped him to take on this system leadership role,” said Mayo.

“We look forward to having his talents benefit not only Baptist Jacksonville, but the entire health system.”

Bilello has a bachelor’s degree in Health Science from the University of Florida, Gainesville, and holds the Certified Healthcare Protection Administrator credential from the International Healthcare Safety and Security Foundation.

Dreicer and Myers promoted Jarret Dreicer, MS Assistant Administrator, Support Services Baptist Medical Center Beaches As Dreicer assumes this role, he will provide administrative leadership for Clinical Laboratory, Rehabilitative Services, Wound Care and Hyperbaric Medicine, Environmental Services, Plant Facilities, Security, Safety, Emergency Management and Construction, while continuing as part of the leadership team for implementation of the Baptist Health/MD Anderson partnership. He will replace John Bilello who moves into a new role at Baptist Jacksonville.

(See related article.)

Dreicer joined Baptist Health in 2005 and most recently served as systemwide director of Operational Performance Improvement (OPI).

He has led many successful OPI projects. In 2014, he served as chair of the Baptist Health United Way campaign, which raised more than $1 million.

“We are fortunate to have Jarret joining our leadership team,” said Baptist Beaches Hospital President Joe Mitrick. “His previous Baptist Health experience, engaging personality and high energy level, will contribute to our success as we serve the health care needs of the Beaches community.”

Dreicer has a bachelor’s and a master’s degree in Marketing from Bentley College in Waltham, Mass., and is pursuing a Master of Health Administration at the University of North Florida.

He is certified as a Lean Six Sigma Black Belt.

Matt Myers, MHA Director, Operational Performance Improvement Myers joined Baptist Health in 2006 and has worked as a consultant in the OPI department since its creation in 2007. He was promoted to senior OPI consultant in 2013. Myers has trained dozens of team members to become Lean/Six Sigma Green belts and Yellow belts, and has helped to embed these important concepts into our culture.

He has also guided many successful process improvement projects throughout the system.

“We are fortunate to have someone with Matt’s talents in OPI,” said Marianne Hillegass, senior vice president and chief resource officer. “He is knowledgeable, results-driven and poised to take the department to new heights.”

Myers has a Master of Health Administration from the University of North Carolina at Charlotte and is certified as a Lean Six Sigma Black Belt.

Free tax preparation services Baptist Health will again partner with the Real$ense for Prosperity Campaign of the United Way to provide free tax preparation services to qualifying team members.

To be eligible, your family household income cannot exceed $52,000. This service is not available to business owners or rental property owners.

Appointments are available March 2 - 6, from 9 am to 4 pm at various Baptist Health locations. For more information, go to the Events calendar on the home page of the intranet , or call 904.202.2811, and select option 0.

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New leadership roles in Rehabilitation Services Cathi Allison, Med/CCC-SLP, has been named director of Rehabilitation Services for Baptist Jacksonville and Wolfson Children’s Hospital. In addition, she is now responsible for Rehab Cathi Allison and Debra Brooks Business Operations of the health system. Allison has served as the system clinical manager for Wolfson Children’s Rehabilitation Services since 1995 and has managed the regional expansion efforts that created a pediatric rehabilitation presence in Lake City, Daytona Beach and Brunswick, Ga. A speech-language pathologist, she is also passionate about team member development, and has created a continuing education program for physical, occupational and speech-language therapists, which will be expanded to adult rehab.

Debra Brooks, MPH, has been named system business manager of Rehabilitation Services. In her role, she provides administrative and financial oversight to support the adult and pediatric rehabilitation departments across the health system. Brooks joined Baptist Health in 1997, first serving as Clinical Nutrition manager, then later joining the Information Services team as a senior clinical systems analyst.

Since 2006, Brooks has served as the Rehabilitation Services office manager, which provides an outstanding platform for her new responsibilities. She is a registered dietitian and has a Master of Public Administration degree from the University of North Florida.

Are you certified?

Make sure your PeopleSoft profile is up to date Certified Nurses Day is March 19. As a Magnet™ health system, we take this opportunity to recognize ALL of our team members who hold certifications, knowing that their credentials strengthen our organization and enhance the care of the patients and families we serve.

To have your name and certification included in our special recognition on the intranet, please check your profile in PeopleSoft and make any updates by Monday, March 2. Visit the intranet Highlight for instructions on updating the Credentials tab in your PeopleSoft profile.

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Legendary Caregiver Awards Nomination deadline is Feb. 20 All of us at Baptist Health are caregivers, but do you know a caregiver in our midst who is legendary for excellence and dedication to our patients, colleagues and the community?

If so, please take a few moments to nominate him or her as a Legendary Caregiver. Forms are available at all hospitals’ administrative offices, as well as via Top Downloads on the Employee Experience Welcome page on the intranet .

Nominees may be active or retired, but must be actively involved in providing care or services at one of our hospitals.

Managers, directors and other senior leaders are not eligible.

Nominations must be returned to your hospital’s administrative office by Friday, Feb. 20.

Baptist Health Calendar Florida Forum Speaker Series

Gate River Run – Volunteers needed

Tuesday, Feb. 10, 2015, 7 pm Gen. Keith Alexander (Ret.) and Robert S. Mueller, III The Times-Union Performing Arts Center

Saturday, March 14

The Women’s Board of Wolfson Children’s Hospital offers team members the opportunity to purchase single-event tickets for $75 each for general admission and $100 each for preferred seating. To take advantage of this offer, call 904.202.2886. For more information, visit thefloridaforum.com .

Heart Walk Team Captain Meeting Wednesday, Feb. 11, Noon – 12:30 pm Includes lunch. Reservation required. Contact Cindy Hamilton, director of Public Relations, at 904.202.4907, or cindy.hamilton@bmcjax.com

Seventh Annual Autism Symposium Wednesday, March 11, 8 am – 4:30 pm See page 23 for more information.

Volunteers are needed to staff a water station at the Reid Building during the run. For more information, contact Danielle Leen at 904.202.2530 or danielle.leen@bmcjax.com

Congenital Heart Walk Saturday, March 28, 2015 Arena Plaza, UNF Join the Wolfson Children’s Hospital team, “You and Me and CHD,” or the “U of Florida Jax Ped CV Center & ACHD Clinic” team at congenitalheartwalk.org .

Health care recognition and observances February American Heart Month Feb. 6 National Go Red Day Feb. 7-14 Congenital Heart Defect Awareness Week Feb. 8 – 11 Cardiac Rehab Week Feb. 8 – 11 Cardiovascular Professionals Week

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Women’s Choice Awards for heart care Baptist Jacksonville and Baptist South have been recognized among America’s Best Hospitals for Heart Care by the 2015 Women’s Choice Awards, a national organization that identifies America’s best hospitals in a variety of categories based on patient satisfaction, clinical excellence and women’s preferences when it comes to a quality health care experience.

The America’s Best Hospitals for Heart Care award identifies hospitals that perform well clinically with regard to four heart care measures reported to the Centers for Medicare and Medicaid Services, and also have a high recommendation rate in HCAHPS patient

experience surveys, a measure that is very important to women in choosing a hospital.

We are proud that our hospitals are being recognized in 2015 with Women’s Choice Awards in six different categories, distinguishing us as the best health care provider in the region for women and their families.

Contest deadline is March 6, 2015

Second Annual Patient Safety Infection Control Film Festival The theme for this year’s video contest is personal protective equipment Team members are invited to participate in our second annual Patient Safety – Infection Control Film Festival by submitting a video promoting when personal protective equipment (PPE) is necessary, what kind is necessary, and how to properly put it on and take it off.

Contest entries should focus on general PPE using readily available supplies and equipment. Please do not use PPE reserved for the care of potential Ebola patients or deplete the supply of the PPE needed for patient care.

To assist with developing video content that is clinically correct, please review the Centers for Disease Prevention and Control presentation, “Guidance for the Selection and Use of Personal Protective Equipment (PPE) in Healthcare Settings,” which can be found on the intranet homepage.

For more information and contest rules, please visit the intranet home page.

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Meet this month’s

Star:

Ann Dixon, BSN, RN, Wolfson Children’s Hospital Ann Dixon began her career at Baptist Health 27 years ago, pursuing her passion to work with pediatric patients. She continues her career today on Wolfson 4, where she cares for acute and chronic patients with infectious or respiratory issues and is assistant nurse manager of the unit.

Dixon has been involved in several research projects on her unit, including implementation of the PANDA Project, with the purpose of

minimizing pain for children, and the Pediatric Early Warning Score (PEWS). Currently, she is working on the Human Milk Administration and Validation Project, as well as a project that looks at readmission data and National Patient Safety Goals. She is involved in Magnet, her Unit Council and performance improvement. Dixon is working on her Master of Science in Nursing degree.

Why did you initially become involved in ExCEL? I have been involved in the ExCEL program for many years, way back to its inception when it was called Clinical Laddering. It was a clinical excellence program that provided a way to be rewarded for things you were already doing.

How have you benefited from the ExCEL program?

I have received many benefits. I’ve had the opportunity to participate in research at various levels. The concept of evidence-based practice has grown since I first began participating in ExCEL.

What advice would you give to nurses who are interested in joining ExCEL? I would tell them to take the plunge. ExCEL is the opportunity to try out new things and step out of your comfort zone without actually venturing out too far. The program benefits individual units and the entire health system. If we want to improve our surroundings, then we have to use our voices.

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Integration

PhysicianIntegration Welcome new physician John Davenport, MD Baptist Primary Care, Hospitalist Team A board-certified internal medicine specialist, Dr. Davenport is practicing at Baptist South. He earned a bachelor’s and a master’s degree in biology from Old Dominion University in Norfolk, Va., and graduated with his medical degree from the Eastern Virginia Medical School in Norfolk. He completed his internship and residency in internal medicine at the University of Florida College of Medicine in Gainesville.

New office manager at World Golf Village Congratulations to Marla Scipioni, who has been promoted to office manager at the Baptist Primary Care office in World Golf Village.

Scipioni has been part of the Baptist Primary Care team since 2009. She is a 2013 graduate of the Baptist Health Emerging Leaders Initiative and graduated in December 2014 with a bachelor’s degree in Healthcare Administration from the University of West Florida.

BaptistClay Clay Team members and their families who live or work in Fleming Island don’t have to go far to access excellent care.

Baptist Heart Specialists Our three board-certified cardiologists Praveen Kanaparti, MD, Simone Nader, MD, and David Stroh, DO, are known not only for their expertise, but also for their compassion in helping people with heart disease live their lives to the fullest.

They are located in Suite 320 of the Baptist Clay Medical Office Building. For an appointment, call 904.224.5185.

Baptist & Wolfson Children’s Emergency Center The full-service Emergency Center at Baptist Clay, which is open 24/7, includes a dedicated children’s ER with child-specific medical equipment, nurses

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who specialize in pediatric medicine, and a pediatric emergency medicine physician who is onsite daily from 10 am to 10 pm.

Medical Imaging Services available at Baptist Clay include CT, MRI, X-ray, ultrasound, mammography and bone density scans. Imaging exams for children are provided by radiologic technologists specially trained to provide the lowest radiation dose possible for an accurate diagnosis and safe experience. Saturday and weekday evening appointments are also available for MRIs and CTs. For an appointment, call 904.202.2222.

BaptistBeaches Beaches Distinguished Caregivers

Congratulations to Pamela Arntzen, RN, Medical/Surgical Unit, who was selected to receive the Mildred “Millie” Caldwell O’Neal Nursing Scholarship. This $1,000 award was established in 2013 by Jay and Nanci Faulkner to assist team members who work at Baptist Beaches with expenses associated with nursing education. A portion of gifts made to this fund are matched by the Baptist Health Foundation.

Daphney Haynes, ACP, Medical Surgical Unit Daphney Haynes is there for her patients and it shows. A family member shared, “Daphney made my mother’s visit very comfortable. She has a great personality and her patience and kindness were appreciated by my family.” A patient shared, “Daphney truly went above and beyond to help me through an extremely difficult time.

I can’t thank her enough for being the shining light in the storm.” Team members on her unit also acknowledge how she takes caring for her patients to the next level.

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Julie Fastenburg, RN, Critical Care Unit Julie Fastenburg is often recognized for her wonderful care. One patient said, “I cannot thank her sufficiently for the outstanding care she provided for us during the last two weeks. She sets a very high mark for what nurses should be. I always felt comfortable knowing she was caring for me.” Another grateful family member wrote, “Julie is such a great nurse.

I spent the night with my husband many nights, but on the nights that she would work, I felt comfortable knowing that she was there taking such great care of him so I could stay at home and get some rest.”

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Members of O’Neal’s family met with Arntzen on Jan. 15 to congratulate her and reminisce about “Millie,” who was the former director of Nursing at Baptist Beaches. “There is no better way to honor our mother than by helping nurses to reach their dreams,” Nanci Faulkner said. “Her memory lives on at the hospital she loved.” Pictured with Arntzen (third from left) are O’Neal’s children, Laura Hyde, Larry Caldwell and Faulkner.

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Jacksonville

BaptistJacksonville Mentors needed for Tipping the Scale program More than a decade ago, Baptist Health partnered with The Bridge of Northeast Florida to launch the Tipping the Scale Adolescent Advocacy and Intervention Mentoring Program.

This site-based program allows employees to meet with their matched mentees at Baptist Jacksonville every other Tuesday for a few hours to guide students toward reaching their full potential, leading to high school graduation and fulfillment of their future goals. We have 40 students in our biweekly, year-round mentoring program. A few students still need to be matched with a mentor and we need your help. For more information, contact Michelle Harrell at 904.202.3253 or michelle.harrell@bmcjax.com , or Diana Rosito at 904.202.4922 or diana.rosito@bmcjax.com .

Rainbow Café to be transformed

On March 16, the Rainbow Café will close for approximately three months for renovations that, once complete, will bring exciting enhancements for team members and visitors. The new café, scheduled to open in June, will feature new food options, including a salad and deli bar, pizza and grill stations, soup and bakery items, CocaCola Freestyle machines, more grab-and-go selections, and an expanded Jazzman’s Coffee Bar that will be located inside the café. The dining area will also undergo a transformation that will provide more seating than before, with TVs for viewing and a brighter, more open environment.

While the café is closed for renovation, the Jazzman’s Coffee Bar will open at a new temporary location adjacent to the stairs by the duPont Auditorium. Jazzman’s will be open Monday through Friday from 7 am to 10 pm, and will offer some additional items, such as graband-go selections, soup and beverages.

During construction, the Tower 8 Cafeteria will also extend its hours of operations and will be open Monday through Friday from 6 am to 2 am, and Saturday and Sunday from 7 am to 2 am. They will also offer additional grab-and-go selections, a hot dinner entrée each evening, a specialized grill menu, a self-serve deli and a specialty food bar during weekdays.

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New assistant nurse manager Congratulations to Lauren Cranmer, RN, who has been named assistant nurse manager of the Infusion Center. Cranmer has worked in the Infusion Center since May 2013 and has an Associate of Science degree in Nursing from Florida State College Jacksonville.

She is pictured, on the right, with Nancy Marlett, RN, BSN, CEN, nurse manager of the Infusion Center.

Safety and Security award Tiffany Locke was named the Safety and Security Services Team Member of the Quarter for December 2014. Locke has the respect of her co-workers because she demonstrates the ability and willingness to take charge when needed, and she exemplifies the standards of the department.

Wolfson Wellness Center group fitness classes Boot Camp – $108 for eight weeks/24 sessions Mondays, Wednesdays and Fridays, 5:30 – 6:30 am Core Abs – $70 for eight weeks/16 sessions Tuesdays and Thursdays, 6 – 6:30 am Zumba Fitness – $80 for eight weeks/16 sessions Mondays and Wednesdays, 5:30 – 6:30 pm Yoga – $40 for four weeks/four sessions Thursdays, 5:30 – 6:45 pm Class start dates depend on enrollment. For more information or to register, call 904.202.9708.

Membership discount for team members Wolfson Wellness Center and Healthy For Life continue to offer a subsidy discount for employee memberships. Eligible team members can receive a monthly contract membership for $12.50 per month.

Important announcement regarding Wolfson Wellness Center hours In response to team member requests, Wolfson Wellness Center is changing its hours of operation. Effective Monday, Feb. 9, the center will open at 5 am, Monday through Friday, for a trial period of approximately six months. During this time, they will monitor use to determine the long-term hours of operation. For questions or more information, call Ron Baxa at 904.202.9707 or 904.202.9708.

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BaptistSouth South Assistant administrator of Clinical and Support Services

New Community Relations and Volunteer coordinator

Kyle Dorsey joined Baptist South in 2014 as assistant administrator of Clinical and Support Services. As part of the Baptist South leadership team, he oversees Dietary Services, Environmental Services, Health Information Management, Medical Imaging, Laboratory Services, Plant Facilities, Radiation Oncology, Rehabilitation and Security.

Welcome Rachelle Jivoin, who joined Baptist South as the new Community Relations and Volunteer coordinator on Jan. 5. She earned her bachelor’s in Health Administration from the University of North Florida and plans to pursue her master’s in Health Administration as well. Jivoin said, “I am eager to work with our volunteers and volunteens and to serve the community on behalf of Baptist South and Baptist Clay by promoting healthy lifestyles through our outreach programs.”

Prior to joining Baptist Health, Dorsey was a health system administrator for Duke University Health System. He earned a bachelor’s and a master’s degree in Health Administration from The Ohio State University. Dorsey is an active member of the American College of Healthcare Executives.

BaptistNassau Nassau Expanded Emergency Center offers fast access to care Renovated during 2014, the ED now has a total of 17 beds. All of the rooms are private and feature updated décor that is more home-like.

One of the key enhancements is in-room computers. “Having computers at the patient bedside gives physicians and nurses direct access to their most current medical records, which helps us provide better care,” said George Woodward, DO, medical director of the ED. “When you come to Baptist Nassau, you will be seen by a board-certified physician who has the training

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and education to make the right diagnosis and provide you with the best medical care for the long term,” Dr. Woodward said.

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New master clinicians in manual therapy Gina King, DPT and Melissa Newman, DPT, outpatient pediatric physical therapists at Wolfson Children’s Rehabilitation, both completed their Orthopedic Manual Physical Therapy (OMPT) certification in December at the Florida Institute for Orthopedic Manual Therapy. The OMPT certification had expanded their evidence-based knowledge in all areas of orthopedics. They are actively applying the information to their patients, with improved outcomes observed in their sessions, and they are sharing their knowledge with other team members. The pediatric orthopedic program has benefited from their educational pursuits, and we congratulate them on their accomplishment.

Team members get discounted rates for Annual Autism Symposium Wednesday, March 11, 8 am – 4:30 pm University Center at the University of North Florida Registration is now open for the Seventh Annual Autism Symposium: Current Medical Evidence and Interventions Regarding Autism, presented

by Wolfson Children’s Hospital, the University of Florida College of Medicine-Jacksonville and Nemours Children’s Clinic, Jacksonville.

This year’s symposium features two nationally known autism experts: Bryan H. King, MD, MBA, is director of Seattle Children’s Autism Center; director of Child and Adolescent Psychiatry, Seattle Children’s Hospital; and professor and vice chair of Psychiatry and Behavioral Sciences, University of Washington.

Raphael Bernier, PhD, is clinical director of Seattle Children’s Autism Center and associate professor with the Department of Psychiatry and Behavioral Sciences, University of Washington.

The Seattle Children’s Autism Center provides assessment, diagnosis, treatment and support for autism spectrum disorders offering a range of medical and mental health services for babies, children and young adults. The Seattle Children’s Hospital-affiliated center is considered a national model for providing autism services and care.

Registration information Baptist Health team members can attend this conference for a special rate of $20, which is $45 less than the cost to the public, by using the following promotional code when registering online: EMPLOYEE (all caps).

Continuing education hours will be provided.

Registration deadline: March 10 The registration fee includes continental breakfast and lunch. Online registration is required and is available at WolfsonChildrens.org/Autism . For questions, call Donna Zebe at 904.202.6039.

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A new addition to our family tradition The Jacksonville Jaguars Cub Club, sponsored by Baptist Health and Wolfson Children’s Hospital, is designed for the youngest Jaguars fans, from birth to age 3, and their parents.

Membership in the Jacksonville Jaguars Cub Club includes: n

A special edition Jaguars Cub Club onesie or T-shirt, blanket and drawstring bag n A welcome letter from Coach Gus Bradley n A quarterly newsletter with health and safety tips from Wolfson Children’s Hospital Membership is free to all babies born at any Baptist Health hospital on or after Jan. 1, 2014. A Cub Club membership package also can be purchased by anyone for $24.99, plus $5 shipping and handling, via jaguars.com

Classifieds LOST AND FOUND

Lost: NIU nursing school pin – Lost after Christmas, probably in Riverfront garage.

Please call 273.0290 if found.

FOR RENT

Riverside 5 BR, 1.5 BA – hardwood floors, fenced yard, off-street parking. $1,550/MO. $600 dep. Contact Neal, 904.389.0358.

FURNITURE

Beautiful accent chair for sale, $100.

Plum/dark purple couch, $270 OBO. Email yankeesclc@aol.com for pics.

MISCELLANEOUS

Baby stuff – Boy 1st Birthday Mickey Mouse decorations, $20. Baby Einstein floor activity mat, $15. Baby Alert monitor system, beeps if no movement in crib, $20. Baby carry system (chest or back) gray color, $10. Text Alisha, 874.0659.

Coffeemaker - 3-pronged plug,12-cup programmable. Used very little. $50. Call or text Jan, 412.996.5636.

Pool/ping pong table – $550. Great condition. Comes with all accessories & cover. Size is 4’8” by 8’4” & 31” tall. Email Jesslynw@aol.com Refrigerator - 2.7 cu ft, w small freezer.

Used in office at Baptist. Like new. Call or text Jan, 412.996.5636.

Reverse flow smoker – Water bottom, slide-out burn box bottom. 2,500 lb. axel.

Brand new, never used. $1,600 OBO. 904.881.7589.

Used TaylorMade Burner XO Graphite Golf club 12-piece set – (Dvr, 3W, 5W, 3-SW) w/ matching stand/carry bag. $250.

Call/text 377.9065.

Workhorse golf cart for sale – $3,000.

904.881.7589.

Submit a Classified Ad Next deadline: Feb. 13, 2015 Select the Life at Baptist tab and then Submit Classifieds online.

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Digital Care Connection Care Connection is available online.

Issues can be found on the intranet by clicking on Life at Baptist.

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Guidelines

Ads are accepted only from Baptist Health team members, physicians and volunteers.

Ads cannot be placed for any kind of business or service.

Ad text is limited to 150 characters.

Be sure that your ad text includes only personal contact information. (no work phone numbers and emails) Do not use ALL CAPS, italics or bold font in ad text.

A list of abbreviations to be used is available on the intranet.

Realtors’ phone numbers and websites cannot be used.

Ad submissions and changes will not be taken over the phone.

Goods advertised are sold by individual team members. Baptist Health claims no knowledge of goods advertised, offering no warranties or guarantees.