TRUST Autumn 2015

MAGAZINE

WATERMARK: GROWING THE BAPTISTCARE FAMILY JOURNEY TO WHITE RIBBON ACCREDITATION COMMUNITY HOUSING COMMITMENT RECOGNISED

Autumn Edition 2015 • www.baptistcare.org.au

OUR VISION The trusted name in life-transforming care.

OUR PURPOSE Transforming lives by expressing the love of Christ.

Ross Low CHIEF EXECUTIVE OFFICER

VALUES Responsive - We respond positively and thoughtfully to each other’s individual needs.

Empowering - We value the freedom that comes from an improved quality of life.

Supporting - We believe safety and security is our responsibility – a shared priority.

Personal Solutions We understand that no one-size-fits-all and we embrace this individuality.

Enriching - We ensure everyone’s personal and shared environments are comfortable, nurturing and positive places to be.

Communicating - We create open communication channels to build strong and mutually respectful relationships.

Togetherness - Through team work we actively support each other’s shared goals and respect each other’s individual journey.

Sign up for E-News www.baptistcare.org.au Like us on Facebook facebook.com/ BaptistCareNSWACT Connect with us on LinkedIn “BaptistCare NSW & ACT” Phone: 1300 275 227 To advertise in Trust visit the Publications page at www.baptistcare.org.au BaptistCare NSW & ACT ABN 90 000 049 525

I am pleased to share with you details about BaptistCare’s newest family member, Watermark.

BaptistCare has a strong vision, particularly to grow our retirement living sites alongside our care services in areas where we already have a footprint, so the acquisition of the wonderful Watermark was an obvious and might I say an easy choice for BaptistCare.

From the photos, you will see the heritage of the buildings, with their special connection to Catholic history, are striking.

Set amongst the established landscaping it’s a beautiful site.

Yet at BaptistCare we have more than just buildings and grounds. Watermark, like our other community living sites, is all about people.

I have seen that Watermark is a community that supports one another, that looks out for each other, and that contributes to each other’s lives in meaningful and positive ways.

member from page 4.

Sadly, over the past few months the topic of domestic violence has been discussed across the nation, from the naming of Rosie Batty as the 2015 Australian of the Year, to the news of the tragic death of one of BaptistCare’s own employees in Canberra, Tara Costigan.

As you will read on page 14, BaptistCare works wholeheartedly in the space of domestic violence, both preventing family and domestic violence, while also supporting the women and children who are fleeing violence with a number of services and programs. This year, BaptistCare will also embark on achieving White Ribbon Accreditation.

I trust this edition of our magazine will provide you with a fascinating snapshot of the various activities taking place at BaptistCare, and I hope you will join with us in what will be a very exciting year.

I hope you enjoy reading about BaptistCare’s newest family Editor - Elizabeth Byrne TRUST is the partners’ magazine produced by BaptistCare for its members, donors and supporters, clients, the Baptist Churches of NSW & ACT, and the wider community.

TRUST is distributed quarterly.

EQUIPPED FOR MINISTRY Trevor Wight BAPTISTCARE SENIOR CHAPLAIN

Psalm 91 gives us some very helpful reminders about where our foundations for ministry need to be.

“Whoever dwells in the shelter of the Most High will rest in the shadow of the Almighty. I will say of the Lord, He is my refuge and my fortress, my God, in whom I trust.”

to take up residence with King Saul to be his resident musician.

David didn’t commute to work.

He took up residence under the King’s covering, protection and provision and became part of the King’s household.

David didn’t have to supply anything - everything was provided but he was responsible to minister as requested by the King.

Sure, we have the capacity to do many good things, but things of eternal value, true Kingdom ministry, can only be achieved through our secure and trusting relationship with Jesus, empowered by His Spirit.

We too are invited not to visit, not to stay a few days, but to dwell in the shelter of the Most High. God is our security, our protection, our source of provision. All our needs are met in Him and it is in this context of this loving, trusting and affirming relationship that we are equipped to minister. As we dwell in God’s shelter, we can rest in the shadow of the Almighty.

So God invites us all to dwell in the shelter of the Most High.

Think of David who was invited

How big is God? God declares in Psalms “Heaven is my throne, and the earth is my footstool.”

Our foundation for ministry is our relationship with the Living God. The Bible declares “unless the Lord builds the house we labour in vain.”

God has a very big shadow. So anywhere we go we are under God’s shadow (and protection).

We find refreshment as we rest in God’s shadow.

The psalmist declares “The LORD is my shepherd; I have all that I need. He lets me rest in green meadows; he leads me beside peaceful streams. He renews my strength.”

Our rest comes from knowing that we do not go alone, God is always with us and he invites us to rest in his provision of wisdom, strength, discernment, the words to say, the actions to take and so on.

May God grow our capacity to dwell and rest in Him. (This was part of the devotion shared with BaptistCare’s new Volunteer Pastoral Care Visitors at their recent Graduation Ceremony, which you can read about on page 11). www.baptistcare.org.au | TRUST Autumn 2015

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WATERMARK BaptistCare is pleased to announce the organisation has recently acquired the Wagga Wagga based Watermark retirement living residences.

Watermark is located along the scenic and serene Murrumbidgee River and Wiradjuri Walking Track and enjoys the convenience of close proximity to the city centre of Wagga Wagga.

Join us and read more about BaptistCare’s newest family member.

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Watermark in Wagga Wagga

Watermark, located on Church Street in Wagga Wagga, joined BaptistCare on 23 December, and is the organisation’s ninth retirement living site in New South Wales.

The acquisition of Watermark continues BaptistCare’s approach in providing an integrated range of services, offering independence and choice for people living in the Wagga Wagga community and Riverina region.

BaptistCare already has a solid care footprint in Wagga Wagga, offering residential aged care and home services across the

region (see page 6).

“Watermark offers a vibrant, modern lifestyle with a connection to the heritage of Wagga Wagga and a great community spirit, which we are very happy to be welcoming into the BaptistCare family,” said Mr Mike Furner, BaptistCare General Manager Housing and Retirement Living.

“We’ve been a respected part of the Wagga Wagga community for over 35 years, and we remain committed to the Riverina region,” he said.

“By expanding our services in Wagga Wagga, BaptistCare is now able to provide a full suite of accommodation and care services to the local community, allowing

people to choose the care they need at a time that suits their lifestyle,” he said.

Watermark was established in 2006, with a second and substantial stage built in 2008, and the final stage completed in late 2013.

The village is home to 77 residents, 4 staff, and offers 56 apartments with community facilities including a dining area, billiards room, cinema, hairdresser, beautician, outdoor entertaining areas and landscaped grounds.

It provides one, two, three and four bedroom apartments that feature open-plan living and comfort and security for residents. www.baptistcare.org.au | TRUST Autumn 2015

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OUR WAGGA WAGGA FOOTPRINT

EVERYTHING YOU NEED TO KNOW ABOUT WAGGA WAGGA

Wagga Wagga is NSW’s largest and fastest growing inland city with over 60,000 residents.

BaptistCare Caloola Centre Nestled in the peaceful and scenic bushland of Wagga Wagga, Caloola Centre is surrounded by natural light, airy courtyards and landscaped gardens bursting with Australian flora.

The 75-bed centre provides quality, specialist support to residents with higher care needs.

BaptistCare Towner House Towner House offers planned and emergency day and overnight respite care, including weekends, for people with dementia and the frail aged.

The centre is able to provide flexibility to cater to the individual needs of clients and their carers, including all meals, accommodation, assistance with medication and personal care.

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BaptistCare Home Services – Murrumbidgee Maintaining independence at home is different for everyone, so our Home Services team across the Riverina region offer services that are flexible and in direct response to our client’s needs. This includes everything from personal care, household tasks, assistance with meals or transport, nursing care, respite for carers and support to maintain an active social life.

For more information about any of these services, phone 1300 275 227 or visit www.baptistcare.org.au

It is the capital of the Riverina region and is an important agricultural, military and transport hub of Australia.

The city supports a strong labour force in excess of 32,000 people and has historically maintained a comparatively low level of unemployment.

Wagga Wagga is one of seven Evocities in NSW, which have united to encourage people and businesses to live, work and invest in these leading regional cities.

THERE’S SOMETHING ABOUT WATERMARK Born and bred in Wagga Wagga, Neena Byrnes heads up the small team of employees at Watermark, and as Village Manager is a trusted friend to many of the residents.

Neena kicked off her time at Watermark in September 2013, just as 17 new units were being completed in significant building works to extend the village.

She called it a ‘baptism of fire’, but since then, Neena has become a solid part of the community at Watermark.

numerous and varying roles with stints at Garden Island, Rockingham (Western Australia) and the RAAF Base Williamtown in Newcastle, as well as here in Wagga Wagga at the Air Force and Army bases,” tells Neena.

“Some of my projects included organising the purchase of spares for communications equipment, arranging repairs to FA18 fighter jet avionics equipment, and purchasing whole Mk46 & Mk48 torpedos.”

She shared her thoughts with Elizabeth Byrne recently, and surprised her by starting with her military background.

Not quite what you’d expect from the now Manager of Wagga Wagga’s most popular retirement living residences.

“I started out at a local Wagga printing firm in the office, then after sitting the Public Service exam commenced working for Calvary Hospital in Canberra as a Medical Records Clerk. But I’ve spent the majority of my working life in the public service with Department of Defence. I had

Neena has two young children and loves the small town community feel of Wagga Wagga.

“I love that my immediate family are all here, so I have that support in raising my kids. Most of my school friends are still here too.

Wagga has everything you could want, without hideous traffic!”

When it comes to describing

Watermark, Neena is genuinely as enthusiastic about Watermark’s setting as she is about the people who make up the village.

“The thing about Watermark is location, location, location. The location is undoubtedly second to none in Wagga, with residents able to walk to everything,” says Neena.

“The community atmosphere and how the residents interact with one another has also impressed me from the outset. All of the residents rallied around me when I first started, aware of the pressure I was under given the circumstances with the new building and being in a new role.

There were daily offers of help – anything they could do to ease the situation.”

“I have also seen how they support one another in times of crises, and it is quite simply amazing. It can’t be bottled – but it would be worth millions if it could!”

“The residents are so social and fun; there are no cliques, it is absolutely an inclusive place to live.”

“It’s great that becoming part of BaptistCare also gives our residents access to care options throughout the rest of their lives, which is so important as people get older and need additional support.”

“It’s a win-win for everyone.”

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COMING OF AGE: BAPTISTCARE DELIVERS

NEW CARE SERVICES

The Federal Government’s Living Longer Living Better aged care reforms requires all aged care providers to change current home care packages to a Consumer Directed Care (CDC) model from 1 July 2015.

BaptistCare’s newest care service, YouChoose, is about to be launched, with the organisation leading the way in providing care that revolves around one person: the client.

With the aged care industry making significant changes to how older Australians will receive care and how organisations will deliver this care, BaptistCare has developed a Home Services product that captures and delivers on three key principles; choice clarity and control.

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We want to empower our clients in that process of transformation. One size does not fit all and that is reflected in our approach to CDC.” says Ross Low, Chief Executive Officer.

That approach is what the industry will soon come to know as YouChoose, BaptistCare’s easy-to-digest, consumerfriendly CDC offering.

“This is a big change “We know that in the past, for the aged care consumer directed care was industry, but one complicated for clients, to that BaptistCare fully understand and to access. So supports. It’s a change to while all of our competitors have how services are provided to clients living in their homes, but the changes also impact on the culture and history of how organisations, including “BEING A BaptistCare, have planned PERSON-CENTRED and implemented ORGANISATION IS our care systems,” says Annette Hili, ACKNOWLEDGING THAT BaptistCare General EVERY CLIENT IS UNIQUE Manager Home AND EACH PERSON REQUIRES Services.

However the shift in thinking wasn’t difficult for BaptistCare, who will convert 1568 home care packages to the new CDC model by the conclusion of June.

“Being a person-centred organisation is acknowledging that every client is unique and each person requires their own solution to keep them living in their home as long as possible.

THEIR OWN SOLUTION TO KEEP THEM LIVING IN THEIR HOME AS LONG AS POSSIBLE.”

been talking about consumer choice, no one was making entry easy. This is what makes BaptistCare’s YouChoose even more distinctive,” he said.

“In becoming a competitive organisation and developing a product that is responsive to the needs of an ageing population, it came down to distilling our purpose. If BaptistCare exists to transform lives, what does that actually mean to our customers?”

BaptistCare’s YouChoose takes complicated aged care terminology and makes it simple.

Then, it puts choice and control in the hands of the client, letting them decide what is important for them to live their best life.

YouChoose gives seniors and their carers access to individualised care and support straight into their home, dividing care services into four areas; Health, Community, Home, Independence.

Each of these areas is then tailored to the needs of each individual client. Government assessed clients will choose how and what to spend their subsidy on, and will then have the option to ‘top up’ and receive additional care or services they may require.

YouChoose offers a breadth of care and services for clients and their carers alike, including the more traditional services such as help with showering and getting dressed, assistance with medications, laundry, housework or meal preparation; transportation to shopping,

appointments or church services; respite and carer support, as well as home modifications or access to BaptistCare’s emergency response service CareCall.

Daily care, short-term care or one-off services are also available for people who need support in their home, young or old.

BaptistCare’s YouChoose integration began in November 2014, and will be available to all customers by June 30, 2015.

For more information about YouChoose, call 1300 275 227 or visit www.baptistcare.org.au www.baptistcare.org.au | TRUST Autumn 2015

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MAKING HOUSING EVERYONE’S RIGHT BaptistCare has been recognised for its commitment to housing for older Australians and crisis accommodation for women and children, with the organisation receiving its certification as a community housing provider under the new National Regulatory System for Community Housing.

This is an important acknowledgment for BaptistCare, who leveraging on its aged care expertise, has significantly grown its service delivery model in

providing social and affordable housing options to the elderly over the past five years.

“The need for secure and affordable housing across Australia is great. Our strategy to provide housing and care services to the elderly extends beyond the boundaries of the traditional aged care model to the housing market,” said Mike Furner, General Manager Housing and Retirement Living.

“We want to make a significant contribution to housing in NSW, and our goal of providing up to 500 additional properties by 2019 is backed by our overall strategic plan to provide integrated housing and support solutions that sustains tenancies and communities into the future,” he said.

“Our community housing insists on quality designed housing aimed at maximising and encouraging environmental sustainability, while allowing flexibility and adaptability to meet

a tenant’s changing needs.”

BaptistCare currently has a portfolio of housing locations in Lismore, Goulburn, the Blue Mountains, Macquarie Park and Five Dock with 220 units.

These locations offer social housing, for eligible older persons on very low incomes who are currently on the NSW Housing waiting list, or affordable housing, for people not eligible for social housing but on a low to moderate income.

Women and children escaping domestic violence and in need of accommodation is another area of focus for BaptistCare, with the organisation providing crisis housing and medium term accommodation for women and their children, alongside support services to assist them in rebuilding their lives.

“We understand the importance of providing a roof over someone’s head, whether they are older Australians, or women and children who are truly fighting for their lives. A sense of security, safety and comfort are all intrinsically tied up in in having a place to call home.

We’re trusted by our clients to provide them with housing, but also with care and hope for a better future,” said Mike.

Community housing providers are registered as one of four tiers, reflecting the size, complexity and risks of their business. As a Class 2 Community Housing provider, BaptistCare is recognised as a committed partner with a plan for growth.

PASTORAL

HEARTS BaptistCare’s inaugural team of volunteer pastoral carers have recently graduated, with 15 men and women completing the organisation’s Pastoral Care Visitors Program Pilot in the Hills district.

The program sees volunteer pastoral carers visiting BaptistCare Home Services clients in their homes, and offering them friendship, support and an opportunity to talk and be heard in a genuinely meaningful setting.

“For BaptistCare, providing physical, emotional and spiritual care to clients is paramount.

These volunteers are helping seniors and older Australians living in their own homes by arriving on their door step, enjoying a cup of tea and a listening ear in a safe and relaxed way,” said Trevor Wight, Senior Chaplain.

“While we often talk about living in communities, the reality is that

loneliness is an issue for so many older Australians. Connecting with people is important for our wellbeing, and these volunteers are the link between the community and our clients,” said Ross Low, Chief Executive Officer.

“I am particularly inspired by this group of volunteers, who have decided to humbly devote their time, energy and service to this unique opportunity, which allows us to further fulfil our promise of providing Care you can trust,” said Ross.

The eight week pastoral care course, led by BaptistCare Chaplains, equips people for volunteer ministry in the community, specifically for BaptistCare Home Services clients, as well as within the volunteer’s local church.

Graduate Margaret summarised what the program has meant to her during the Graduation event: “I didn’t know if I wanted to get out into the big wide world, but God was pushing me and I’m glad he did. To go out there and visit people - I love it,” she said.

The program itself has proven to be simultaneously beneficial to the volunteers, one of whom said “… it is a course with a heart. It will inspire you and stir your spirit!”

The Pastoral and Spiritual Care of Older People (PASCOP) chief executive Dave Petty recently told DPS News about the growing evidence of the value of spiritual care.

“The World Health Organisation views spirituality as inextricably linked to quality of life,” he said.

“And there is now a large body of emerging evidence showing that spiritual care is an essential part of holistic care for everyone, particularly older people, including, importantly, those with dementia.”

An integral part of BaptistCare’s volunteer pastoral care visitors program is the partnership between BaptistCare and local Baptist Churches, with the enthusiastic support of the Baptist Association.

BaptistCare is now considering how this program can be extended across a number of our Home Service sites. www.baptistcare.org.au | TRUST Autumn 2015

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COMMEMORATING CANBERRA’S

MORLING LODGE As the organisation prepares to farewell the Capital’s first aged care facility, a very special history book is being written to commemorate the life and times of BaptistCare Morling Lodge in Red Hill, ACT.

The following excerpts are taken from the commemorative book, and Alan Richard’s paper on the early history of the Lodge entitled ‘The Genesis of Morling Lodge and its Early Development’.

Alan has lived in Canberra since 1958. He was a member of the original committee formed 12

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with the aim of establishing a nursing home in the ACT, and is the last surviving member of this committee that planned the founding of Morling Lodge.

In the not too distant future there will be few who are able to recall the circumstances which led to the involvement of The

NSW Baptist Homes Trust in the provision of appropriate aged care in Canberra.

Nor will people today understand the formidable tasks which confronted the small number of Baptists in Canberra who would be responsible for persuading the Federal Government of the need

and support for such a provision.

There were even some in the then two Baptist churches who questioned our ability to raise the considerable funds and resources to obtain land, plan and construct the nursing home, arrange fit out, appoint suitable staff, interview prospective residents and operate and maintain the facility.

Canberra in the 1950s was little more than a large country town with a population of about 23,000 people. The implementation of Walter Burley Griffin’s grand design for a national capital prepared in 1911 had scarcely begun. An important element of the city plan was a lake. However in the 1950s the site for the lake was occupied by extensive market gardens, a golf course and a race course.

I came to Canberra as a young architect in 1958 to play a part in preparing for the massive transfer of Government staff from Melbourne ‌ It was then that I first heard of Rev Dr A J Waldock and gradually became aware of how prominent he was in Baptist affairs.

At that time he had become very frail and special arrangements were made to accommodate him in an enclosed balcony room at the Canberra Hospital. Rev Fred McMaster was a daily visitor,

companion and On the site at Red Hill, members of the Canberra Regional confident to Waldock, Board discuss Morling Lodge plans and publicity with the and despite the special architect. In the picture are Rev F. P. McMaster, Mr. N. Potter (architect), Mr. A. Richards and Mr. C. J. Price (left to right). attention Waldock received, McMaster was Once the approval to proceed concerned that the care was obtained, work began with fell far short of the treatment provided in Sydney by The Baptist the appointment of an architect Homes Trust. Nor did the situation and consultants, inspection of auger well for the future. comparable buildings in Sydney,

CANBERRA IN THE 1950S WAS LITTLE MORE THAN A LARGE COUNTRY TOWN WITH A POPULATION OF ABOUT 23,000 PEOPLE. These concerns drove McMaster to do something about the situation. To achieve his aims he gathered around him a group to assist him.

[The group] were greatly encouraged as we settled into the task before us, by members of The NSW Homes Trust, and particularly by the formidable Fred Church, Bert Illiffe and Ron Robertson. Of course, there were many others whose knowledge and experience helped immensely.

negotiations with Government agencies, acquisition of a site, fund raising and publicity.

Stage One of Morling Lodge was opened by the Prime Minister the Honourable John Gorton on 16 March 1968. He announced a Federal Government grant of $120,000 towards the project costs. Now the real work of caring for the aged in the ACT commenced.

As I look back I am amazed at the compassionate caring and pioneering work carried out by The Baptist Homes Trust in the ACT, and adjoining areas in NSW. It was a pleasure to be involved in this work and in association with so many inspirational folk and to see the results of a natural outpouring of Christian faith enriching the lives of so many in the ACT community.

Photo left: Prime Minister John Gorton at the Official Opening in 1968

www.baptistcare.org.au | TRUST Autumn 2015

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BAPTISTCARE COMMENCES

WHITE RIBBON ACCREDITATION BaptistCare is one of nineteen organisations across Australia who have commenced their journey towards accreditation as a White Ribbon Workplace.

The Workplace Accreditation Program provides organisations with the tools to appropriately prevent and respond to incidents of violence, both inside and outside the workplace, by assisting workplaces to build on existing initiatives that address respectful relationships and gender equity.

BaptistCare Chief Executive Officer Mr Ross Low launched the organisation’s accreditation journey during an event held on White Ribbon Day in late 2014.

“Violence against women is an issue that comes to work with impacts on staff morale, safety and productivity. It is both a human rights issue and a workplace issue,” he said.

“This commitment to hold to standards is linked to our promise to deliver Care you can trust for our clients, staff and volunteers.

BaptistCare is more than a supporter of a campaign - our partnership with White Ribbon Australia is part of our ‘DNA’ as an organisation, reflecting our Purpose and RESPECT Values,” said Mr Low. 14

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Domestic violence resources have also been developed, created for use in Men’s Domestic Violence Behaviour Change Groups and for training professionals who encounter domestic violence as part of their work lives.

BaptistCare provides counselling, relationship services and support groups for women, children and families who are impacted by domestic violence, as well as specialised programs aimed at men who want to end abuse in their family relationships.

The organisation also operates secure crisis and medium term accommodation for women and their children, with the location remaining confidential to protect our clients.

Women are also eligible to apply for no interest loans, supporting them to start over with the purchase of household items, moving costs, vehicle repairs, childrens’ expenses, health expenses or new employment costs. The loans are flexible and supportive, with no fees or charges.

“BaptistCare has supported the provision of services to women and children escaping domestic violence and to male perpetrators of domestic violence for many years. It is a natural extension of this commitment to consider what we can do as an organisation to respond to and help prevent violence against women in our workforce,” said Mr Low. BaptistCare would like to pay tribute to one of our team members, Tara Costigan, who lost her life in February, allegedly as a result of domestic violence.

Tara was a much-loved care worker and valued employee of the BaptistCare Home Services Canberra team. She began with our organisation in early 2013 and was a dependable, bubbly and happy team member. Tara’s clients praised the care and support she gave them, and she will be missed by us all.

PAINTING

PERSONALITIES If a picture paints a thousand words then these stunning portraits by local Northern Rivers artist Naomi Mikkelsen of residents at the BaptistCare Mid Richmond Centre tell so much more.

They tell of lives well lived through the windows of ageless eyes, and of laughter, smiles, tears and memories.

Perfectly reflecting the assigned topic of ‘the older generation’, the art project formed Naomi’s final exhibition submission for her Diploma of Visual Art at Lismore TAFE in December last year.

With a creative background in stained glass windows and crafts, it was the first time Naomi had tackled portrait work with human subjects - the final result earning her a distinction in her degree.

“As it was a new initiative, it took some time to set up; getting permission from the management and next of kin, meeting the residents and convincing them that they had something to offer,” says Naomi.

resident, Clare, was in tears when I gave her the artwork. She said she couldn’t believe someone had taken the time to paint her. It was quite emotional for me also,” said Naomi.

Another featured resident Nita Haynes says it was exciting to be part of the process from start to finish. “I feel very proud when I see my portrait up on the dining room wall, and proud of what Naomi has achieved by completing it.”

Naomi was inspired to capture the personalities in her work, and the response from the local community in general confirms she has done just that. After a brief exhibition at the TAFE, Naomi presented the residents with their portraits for them to keep or pass on to family members. The collection is currently on display on the dining room wall of BaptistCare Mid Richmond Centre in Coraki.

“The residents were eager to participate, and were all very happy with the final result. And having seen the outcome, more residents have expressed interest in getting their own portraits done,” says Kay. Naomi is happy to take her artistic endeavours further, with the experience stirring her passion, she has recently been accepted into the Southern Cross University of Lismore to study a Bachelor in Visual Arts.

She hopes to spend some of her spare time revisiting the residential care centre to continue to connect with the community there. “I look forward to returning to the centre to do some volunteer art work in my spare time,” says Naomi.

“It’s such a lovely tight-knit community where many of the residents have known each other their whole lives. Someone is always related to another by marriage or birth, and those connections make it special.”

BaptistCare Mid Richmond Centre is located in a peaceful rural setting of the stunning Richmond Valley at Coraki.

Kay Bruchet, the centre’s Recreational Activity Manager, said the concept had been very well received in-house and such creative endeavours would be encouraged in the future.

“There were a few modest comments initially, but once I’d explained they had lovely faces, and that I really wanted to paint them, the residents were very excited to be involved. They enjoyed the extra attention and were happy to see me.”

“Due to the responses from the residents, it was overwhelming handing over the portraits. One

Left to right: May Pearce, Nita Haynes and Clare Vidler 15

BAPTISTCARE’S NEW

PENNSYLVANIAN In 2013-14, BaptistCare provided emergency relief to people in crisis at an estimated cost of $1.3 million.

- More than 41,000 nutritious meals - 2730 food parcels/vouchers - Intensive tenancy support for 1000 people - After hours street outreach & food for 2400 people Randy commenced in his role in January, and will lead the implementation of an approved fundraising strategy at BaptistCare, including major gifts, corporate partnerships and bequests; resulting in increased levels of support for BaptistCare’s Community Services.

Arriving in Australia 15 years ago to marry his Australian wife Tina, Randy has since acclimatised to his adoptive home, and joins BaptistCare at a strategic and significant time for the organisation.

“I had been running a Salvation Army summer camp in the Pocono Mountains in Pennsylvania in 1995 when Tina, who came on a counsellor exchange visa, arrived to run the camp animal farm,” recalls Randy.

BaptistCare’s new Fundraising Manager, Randy Wood, hails from the home of the Declaration of Independence, Benjamin Franklin and ‘Philly’ cheesesteak. And although Randy thought his move to Australia would be brief, God had other plans for the Pennsylvanian.

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“We became serious, and eventually, the big decision had to be made: who would move countries? So, I moved, thinking that it would be a few short years.”

“Fifteen years on I’m still here; loving life, loving the Lord, and our two beautiful boys Riley (10), and Hayden (6) who are in Year 5 and Year 1 at Rouse Hill Public School,” he said.

Randy has had extensive experience as a professional fundraiser with The Salvation Army in Sydney, is a member of the Fundraising Institute of Australia and is a Certified Fund Raising Executive.

“Because of my work experience with The Salvation Army in the United States, I was able to find employment with the Salvos here in Sydney, which is where I got my start in fundraising.”

“For ten years I was the Business Appeal Coordinator for the greater Sydney area (including the Greater West) and for the past four years I was a Development Manager with a focus on major gifts, corporate relationships and developing the workplace giving program.”

“I feel very fortunate to have this opportunity with BaptistCare, to continue to make a difference in the lives of people who are less fortunate.”

“I’m passionate about helping other people, people who may be less fortunate in our community. People who might need a helping hand.

And I believe that it was God’s direction that led me here to BaptistCare.”

“My last position with the Salvos in the U.S. before moving to Australia was Administrator for a low-income elderly housing facility. The programs and services were very closely aligned to the BaptistCare’s aged care and social housing services, and I believe this will allow me a greater insight to providing Care

I feel very fortunate to have this opportunity with BaptistCare, to continue to make a difference in the lives of people who are less fortunate. you can trust to BaptistCare clients, through fundraising.”

BaptistCare’s Community Services include community centres, relationship and counselling services, food support, microfinance loans programs and domestic violence accommodation and support.

The organisation also operates HopeStreet in Sydney’s inner city, which offers community development, support for streetbased sex workers, employment training and gambling counselling.

Randy Wood

through our core service areas, which also include chaplaincy support.

BAPTISTCARE REACHES OUT TO THOSE WHO FEEL THEY ARE ON THE OUTSIDE.

The organisation’s grassroots services are focused on enabling clients to achieve increased levels of safety, resilience and wellbeing

“BaptistCare reaches out to those who feel they are on the outside.

We help our clients overcome great personal trials such as relationship breakdown, domestic violence, and homelessness,” said Rob Ellis, Community Services General Manager.

“We provide an environment, where the message of All Individual, All Connected, All Respected is so important in empowering our clients through the practical support we provide, as well as through the friendships they build with others,” said Rob. “Without funding support, many of BaptistCare’s Community Service programs would not be as effective, as we do not receive government funding and rely heavily on donations,” said Rob.

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RIDING TO THE TOP

“I’ve learned that everyone wants to live on top of the mountain, but all the happiness and growth occurs while you’re climbing it.”

– Groucho Marx

Ride To The Top is an annual 625km bicycle ride from Sydney to Mount Kosciusko, and this year’s aim to raise $30,000 is a big, but achievable goal.

“We wanted to do something that would demonstrate how thankful we are for their support.

Going along to help out and to serve the team seemed like the obvious choice. It was an amazing experience being able to ‘ride’ along with and get to know this great bunch of people,” said Matt.

Ride To The Top (RTTT) began in 1995 and has been raising awareness and funds for BaptistCare HopeStreet since 2004.

Over the course of the week the HopeStreet team also visited other organisations and churches en-route that connect with HopeStreet each year. They also dropped in on BaptistCare’s Goulburn-based Clinton Place, one of the organisation’s community housing sites, and BaptistCare’s office in Symonston, Canberra for a ‘cuppa’ and to say hi.

On Saturday 7 March, a peloton of 24 riders cycled out of Parramatta and headed south through picturesque countryside, bound for Mt Kosciusko.

The team averaged just over 100km each day but still managed to explore the towns they stayed in along the way. One memorable stop each year is the Winchelo convenience store, where the owner prepares muffins especially for the riders.

This year Matt Young, HopeStreet Missional Services Manager, and two of the HopeStreet team accompanied the ride as additional support crew.

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On Thursday 12 March, Matt and his team organised a BBQ in Jindabyne to mark the conclusion of the ride and to honour and thank the riders for their ongoing support.

Friday was supposedly a rest day; however the term ‘rest’ for much of the team meant participating in a hike from Charlotte Pass to the Thredbo summit!

“I congratulate the RTTT team on yet another successful ride and we hope to see you all at the starting line next year.

BaptistCare thanks the riders, their support crew, the churches that provide accommodation for the team, and all those who have sponsored a rider,” said Helen Dwyer, Fundraising and Relationships Manager.

Last year the team sponsorship hit $27,000 and this year’s aim is to reach $30,000. To date, HopeStreet has received over $160,000 in funding from the RTTT team.

Funds raised assist HopeStreet to provide grass roots and practical support to men and women living on the streets of Woolloomooloo.

If you’re as inspired as we are by the efforts of our riders and wish to support men and women who need a hand up, not a hand out – just visit http://ridetothetop2015. gofundraise.com.au/ and you can sponsor the team or an individual rider.

THE CALL FROM

COMMUNITY CENTRES

With rising costs of living, limited employment opportunities and a difficult rental market, the number of people struggling in the community to keep a roof over their heads and support their families continues to increase.

BaptistCare remains committed to assisting people in need and plays a vital role in enhancing communities, individual wellbeing and capacity building.

The Port Kembla Community Centre (previously known as Darcy House) continues to have a wonderful ministry amongst individuals and in the local community. The Centre has been operating in the area for over 11 years and provides a

range of services for people living with complex needs – poverty, homelessness, mental health, addiction, physical health issues are just a few – resulting in extreme disadvantage and stigma from the wider community. As a result, the Community Centre is well known and respected in the area and is seen as a safe and welcoming space for people who require assistance. The majority of clients live in local boarding houses and Housing of NSW accommodation and have experienced, or are currently experiencing, homelessness.

Few agencies work in the same way as the Community Centre as some have withdrawn from the area, changed the way they operate or closed down. The Wollongong region has the second highest rate of unemployment in NSW with businesses closing down and others reducing staff numbers dramatically over the last few years. (continued next page) TRUST Autumn 2015

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The purpose of the Community Centre is to offer hope to people living with disadvantage and distress. As the centre manager says, ‘People matter to us.’ What makes the Community Centre distinctive is the holistic nature of the community care providing practical help such as meals, case-work support, referrals and networking with agencies and the warmth of welcome and acceptance – helping people like Dave* and Laraine*.

Dave* wandered into the Port Kembla Community Centre in a bad way, with thoughts of suicide dominating his mind and no apparent way out of his difficult situation. The way ahead looked hopeless. Upon entry, one of the caseworkers noticed him and 20

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sensed he was not himself and went over to talk to him. Dave commented, ‘I really do think that if that had not happened, I would be dead. I now work one day a week and who would have thought that would happen!’

Laraine*, 20, arrived at the centre a few months ago after hearing

about it from another homeless person. She says ‘It feels like home. I went there and had a meal and shower to suss the place out. Everybody is happy here, even though there is not much to be happy about in their lives. I was helped to find a room at a local boarding house, the case worker rang around for 2 days to find me

Help us change someone’s reality.

Donations to BaptistCare Community Centres help with … $25 One home starter pack including plates, cutlery, cups, toaster $50 One week’s milk costs at the Community Centre $75 Contribution towards Art Group and Men’s Shed program supplies $100 Cost of case work including a meal, shower pack, laundry pack, change of clothes and food parcel $500 Training for one caseworker $750 10 Homeless Swags $1200 Provision of meals per week (between 70 and 80)

somewhere, told me about a good doctor and got me to talk with Centrelink to sort my money out.’

When we hear these stories and talk to staff and clients, we are so encouraged to hear of the Community Centre’s impact.

As demands on the services continue to increase, the ability of staff and volunteers to respond appropriately to the large numbers of people they see each week is constantly stretched.

The Community Centre receives very limited funding from the government with BaptistCare relying on donations from supporters to continue providing services.

I WENT THERE AND HAD A MEAL AND SHOWER TO SUSS THE PLACE OUT. EVERYBODY IS HAPPY HERE, EVEN THOUGH THERE IS NOT MUCH TO BE HAPPY ABOUT IN THEIR LIVES. Will you partner with us to make a difference in the lives of people like Dave and Laraine?

Your gift will impact lives – please join us in transforming lives and supporting people living with disadvantage. All donations to BaptistCare are tax deductible and can be made using the coupon in this magazine, phoning 1300 275 227, or donate online at www.baptistcare.org.au *not their real names

MY GIFT TO PROVIDE COMPASSION AND CARE TO THOSE IN NEED My details (please print) Rev/Dr/Mr/Mrs/Ms/Miss (please circle) First name Surname Address Mobile Home Ph Work Ph DOB Email My gift I would like to support BaptistCare with a single gift of $_________ to help bring hope where there has been none.

Payment details I enclose my cheque/money order made payable to BaptistCare OR Please debit my credit card: Visa

Mastercard /

/

/

Name of Cardholder Expiry date Signature Please send me more information on: Volunteering Prayer Ministry Including BaptistCare in my Will BaptistCare Membership

Please return coupon to: BaptistCare NSW & ACT PO Box 7626 Baulkham Hills NSW 2153 Donations of $2 and over are tax deductible Privacy statement 1. BaptistCare NSW & ACT will collect, hold and use your personal information in accordance with its privacy & collection statement and privacy policy, as updated from time to time.

2. By providing your personal information above, you agree to item 1.

ABN 90 000 049 525 NEWSAU15

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GIVING YOUR LIFE AWAY

The words of Jesus are at the same time liberating and frightening when he shares with his disciples saying, “whoever wants to save their life will lose it, but whoever loses their life for me will find it.”

Matthew 16:25 The challenge of Christ, to give your life away to others and you will find your life, is no less relevant today than it was for the first disciples. It was Bill Hybels in his book The Volunteer Revolution who says “people are never closer to living out the teachings of Christ than when they are adding value to someone else’s life.”

Every week across BaptistCare, a small army of volunteers lay down their lives in the service of others.

Clients and residents receive social support, companionship and pastoral care.

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Brendan Wood VOLUNTEERS COMMUNITY ENGAGEMENT MANAGER

It can be as simple as guiding the residents in a game of indoor skittles, as we see Mary doing at Dorothy Henderson Lodge (DHL) at Macquarie Park. Mary has been visiting the residents and helping with activities at DHL weekly for the past three years. The residents love her company and always look forward to her arrival.

Use your skills or learn a new one When asked what type of volunteers are needed the answer is every type! Many volunteers come with particular skills or expertise that the clients and residents would love to experience. Other volunteers are happy to give something new a try.

Either way the impact on our clients, residents and our staff is significant. It’s always about providing Care you can trust, and this comes in a thousand different guises.

At the moment our Home Services programs are seeking

people who might be able to mind a client’s pet while they are in hospital for treatment or away visiting family for a few days.

Another valued volunteer contribution is through providing phone check-ins for clients to just touch base at least once a week to make sure they are okay.

The conversation might revolve around what they have been reading recently or what they have enjoyed watching on TV. This type of regular contact can make a real difference in someone’s life.

Opportunities to teach our residents or clients a new skill or activity abound, both at our day respite centres or within our retirement villages. Our Service Volunteer Coordinator will help break the ice by introducing you to the people you will be sharing with, or arranging your one-onone companionship.

In our Community Centres we are looking for regular assistants to help in the cafés and kitchens.

One Centre alone served over 6000 breakfast and lunch meals throughout 2014. An extra pair of hands to help provide this valuable service is always welcome!

Getting involved has been made easy Many of the opportunities outlined are listed on our website at www.baptistcare.org.au.

If you don’t find what you are looking for you can contact the Volunteer Services Team via volunteering@baptistcare.org.au or call 1300 275 227.

If there is a BaptistCare service nearby you are welcome to call in and ask for the Service Volunteer Coordinator or local manager.

Volunteering at BaptistCare is about giving your life away alongside a team of people who are committed to transforming lives. You are welcome to join the BaptistCare team.

Volunteering Opportunities

Woolloomooloo (HopeStreet)

Queanbeyan (George Forbes House)

Carlingford (Waldock Centre)

Café/Barista Assistant Support is required for our cafe with some general hospitality understanding or experience. The opportunity is Monday to Friday from 9am to 2pm and involves serving coffee and connecting with clients and the community.

Art & Craft Volunteer The residents of George Forbes House are looking for someone to help them with art and craft activities for 2 hours per week.

Volunteer Entertainer An opportunity exists for a Volunteer Entertainer at our Dementia Specific facility at Carlingford. The opportunity is available weekly/fortnightly or even monthly (happy to work with the volunteer to find a suitable time).

OpShop Assistants and Sorters/Packers Help is required to serve people who come into the Opportunity Shop. Volunteers will also assist in maintaining the shop stock, sorting the displays and sorting through donations that come in each week.

Please contact Adam Debenham on (02) 9358 2388 or adebenham@baptistcare.org.au

Kellyville (The Gracewood) Volunteer Barista/Café Assistant An opportunity exists for a volunteer barista/café assistant to work in our café located at The Gracewood, Kellyville. The café is open from Monday to Friday 9-2pm but hours and days are negotiable.

For more details please contact Penny Edwards on (02) 9023 2692 or pedwards@baptistcare.org.au

Please contact Bernard via 02 6298 9600 or BSpoljar@baptistcare.org.au for more information.

BE THE CHANGE YOU WANT TO SEE Macquarie Park (Dorothy Henderson Lodge) An organist is required at Dorothy Henderson Lodge for Devotions on Wednesday at 9:45am and Friday at 9:00am.

Either Weekly or Fortnightly.

Please contact Eira Steane on (02) 8832 2033 or esteane@baptistcare.org.au

Auburn (Home Services) Drivers Opportunities currently exist for Volunteers to take clients to medical appointments. Driver’s Licence and own car essential.

Contact David Somers on (02) 8741 5999 or dsomers@ baptistcare.org.au Various Opportunities Opportunities currently exist for Outings Assistants, Companioning, and Shopping Assistants. Driver’s Licence and own car essential.

Contact Sofija Milosevic for further details on (02) 8741 5999 or SMilosevic@baptistcare.org.au

Please contact Jenny Dawson on (02) 9346 1341 or jdawson@baptistcare.org.au

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Welcome To BaptistCare Griffith Canberra’s Newest Aged Care Facility

Opening Soon!

When you choose BaptistCare Griffith, you choose a lifestyle of comfort and exceptional care within a friendly, supportive community.

• Specialised dementia and palliative care • Spacious well-appointed rooms with ensuites • Adorned with beautiful landscaped gardens

• Cinema, day spa, salon and wellness centre • 24/7 registered nurse • Extra Services available • Close to all amenities

For more information or to register your interest, contact Jennifer 9023 2558 JPrested@baptistcare.org.au baptistcare.org.au/Griffith 45 Stuart Street, Griffith 24

TRUST Summer 2014 | www.baptistcare.org.au