heading in the right direction

Council has developed the Delivery Program and Operational Plan to achieve the Directions and Outcomes identified in our Community Strategic Plan.

1. CONNECTED COMMUNITY

2. PROSPEROUS ECONOMY

3. HEALTHY ENVIRONMENT

4. ENGAGED LEADERSHIP

This section provides details of the major Delivery Program Strategies, including the Operational Plan Actions, scheduled for the next four years.

Our success in achieving the Actions identified for 2023/24 will be reported to Council on a quarterly basis - in October, January, April, and July.

To encourage continuous improvement, Council undertakes an independent community satisfaction surveys every two years and participates in the Local Government Performance Excellence Benchmarking Program. This information helps inform the priorities of Council.

As part of our commitment to continuous improvement, Council has established an internal Business Process Mapping Taskforce which reviews existing processes to identify opportunities to improve our systems

Management also conduct reviews of service delivery where operational efficiency opportunities are identified.

Our Audit, Risk and Improvement Committee, which consists of three independent community representatives, also helps to support our on-going improvement.