There is no doubt that back office support services are important. But they are also copious, stultifying and vast in scope and magnitude. Focusing too much on back office is a sure shot way to find yourself behind the eight ball in core process operations, which is exactly what you don’t want in the competitive world of today.
https://backofficecenters.edublogs.org/2021/04/22/time-consuming-back-office-support-services-that-are-better-when-outsourced/