Exception notifier: best option to receive emails for the unhandled rails application

Exception Notifier: Best Option To Receive Email s For The Unhandled Rails Application

Submitted by

Are you familiar with the Rails based plugin Exception Notificatio n?

If you are not a software programmer, then the phrase “Exception Notification� might make your mind wonder and your eyes glaze ove r. But, if your business is performing on the web applications, th en it is advisable to muscle past the jargon. As exception is the most common terminology for errors and it hit and meet your users with an error page before anyone from the development team realize there is a problem.

Let me make you understand with two different scenarios.First Scen ario, One of your valued customers is trying to place an order on your w ebsite, as the website has just released a new feature. The user i s getting an error message and he decided to notify the developmen t team and send a complaint email to customer support team.

Second scenario, The development team receives a detailed message about the error from the user, along with the breaking code section d etail. The software development team, simply repairs the pr oblem and then releases a patch. So the support team respon ds to the user that the problem is already solved and asks him to try again. That second scenario is possible because of exception notifications.

Exception is a new technical terminology for errors that br eak an application. It is generally a result of a bug or ha ppens because of unexpected user input. Exceptions can be “handled,” but it’s impossible to completely safeguard a gainst all possible errors. So even a strong codebase, some times an unhandled exception throws a wrench in the works.

In a website or web application, generally an unexpected ex ceptions usually causes the user to see some version of the error page, even if it is a default Rails error page‌

Obviously, you do not want your users to see the error without the developers knowing about it. A vigilant tea m can easily repair exceptions before the user even has a chance to report the complaint, or at least have a he ad start on repairs.

Gem vs. Paid Services Exception Notifier is a Rails plugin, which let your we b application, send email to the development team when there an unexpected exception occur. However, Exception Notifier has been steadily dropping off. The rise of pa id exception notification services is because of the ri se of Airbrake and BugSnag.

Do you think, you should at all pay for a notification service is freely available, just similar to the gem like Exception Notifier.

The paid services provide detailed nuanced control over who receiv es notifications and under what conditions. As it let the exceptio n notifications be snoozed till the time developer resolves it.

Most of the programmers are depending on exception logs instead of active exception notification. I think the most dangerous reason f or not considering the exception notification is new or unstable a pplications. An exception notification can be a noisy proposition, and the sheer volume can make it difficult to resolve problems. Sp ecifically for software engineers who lack the budget for a paid n otification service, it may be tempting to turn down the volume co mpletely so that the team is swamped by notifications. Any applica tion that’s throwing a lot of exceptions is at risk, and it’s be tter to clean things up now than to wait for a real crisis to hit.

Epilogue If you’re a stakeholder and you don’t have an intentional strategy for handling exceptions, then it’s time to get in gear. Whether it’s a free gem or a paid service if you wis h to make things easier, the Rails ecosystem is undoubtedly a solution for you.

Hire as your next ruby on rails development company to deal with unexpected e xceptions and other problems. So, became curious about the process, and looking for a pre advanced solution to solve t he problem before anyone notice them, you have landed on th e right page. Hire our Ruby on Rails Development service an d let us delight your users and take that weight off your s houlders.

Contact Us : solutions@bacancytechnology.com