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ACW 2nd November 20

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WORLD AIRPORTS .COM ACW Digital is sponsored by FREIGHTERS.COM

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The weekly newspaper for air cargo professionals No. 1,105

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2 November 2020

Martin Drew: new broom at Etihad Cargo

G’DAY

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INSIDE AIR CARGO’S ROLLERCOASTER RIDE

SEPTEMBER 2020 marked the end of the first two ‘COVID-19’ quarters, says business data provider WorldACD Market Data. ... PAGE 2

DHL PICKS UP FOUR WITH STEVIES

‘WOMEN at DHL Global Forwarding’, a diversity initiative at DHL Global Forwarding has been recognised for its achievements ... PAGE 3 CEB ADOPTS JETTAINER’S ULD EXPERTISE

World’s first A321P2F enters service with Australia Post

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T Engineering, Airbus and their joint venture, Elbe Flugzeugwerke (EFW) achieved a key milestone in their joint A321 passenger-to-freighter (P2F) conversion programme in September this year with the re-delivery of the ‘head of version’ to launch customer Vallair. The A321 converted freighter, operated by Qantas for Australia Post, entered service on October 27. Both milestones marked the completion and ‘birth’ of the world’s first A321 converted freighter. EFW had received the original Supplemental Type Certificate (STC) for the A321P2F from the European Union Aviation Safety Agency

(EASA) in February and the Validation STC from the US Federal Aviation Administration in July. Operator specific enhancements were subsequently incorporated into the freighter and certified prior to its re-delivery. Lim Serh Ghee, president of ST Engineering’s Aerospace sector, said, “Through our collaboration with the OEM, Airbus, we have been able to develop a high performance product and obtain the original STC from EASA within a week from completing the flight tests, all within schedule and maintaining our high standards in safety and quality.” Andreas Hermann, VP asset manage-

ment at Airbus and member of the EFW shareholder committee said: “We are very pleased to see the A321P2F programme entering service. For any asset owner this will provide an excellent opportunity to leverage future growth and replacement waves, underpinning the already great value proposition of the A321 today.” Andreas Sperl, CEO of EFW, said: “We are excited to welcome this newest A321P2F. Given the outstanding performance of this freighter, we are confident that the A321P2F will be a game changer in the freighter market.” The A321P2F is the first in its size category to offer containerised loading

in both the main (up to 14 full container positions) and lower deck (up to 10 container positions). With a generous payload-range capability that can carry above 28 tonnes (more than 61,800 lbs) over 2,300 nautical miles, the A321P2F is the ideal narrowbody freighter aircraft for express domestic and regional operations says EFW. The conversion features a large main cargo door which is hydraulically actuated and electrically locked, a Class E cargo compartment with full rigid 9g barrier for optimal protection between crew and cargo, and a redefined flight deck that includes supernumerary seats and a new lavatory.

THE Philippines’ leading carrier Cebu Pacific (CEB) has chosen Jettainer to manage and maintain its fleet of almost 3,000 ULDs. ... PAGE 3

CCA AND IATA SIGN MOU

CCA and IATA join forces to drive improvements in the quality, efficiency and sustainability of the temperature-controlled supply chain ... PAGE 6

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NEWS

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AS SECOND WAVE ROLLS, AIR CARGO’S ROLLERCOASTER RIDE CONTINUES SEPTEMBER 2020 marked the end of the first two ‘COVID-19’ quarters, says business data provider WorldACD Market Data. The month itself seemed to bring some reason for optimism, as the year-over-year (YoY) drop in global kgs was by far the lowest since April: -12.5% for September against -33% for April. Month-over-month (MoM), September showed a 7% increase, whilst September 2019 was more or less the same as August 2019. Even yields/charges per kg seemed to “stabilise” around $2.82 (still more than 60% higher YoY). In short: air cargo was in its best shape since April. WorldACD says: “We have noted that quite a bit of the COVID-related equipment is marked as general cargo. With the ‘second wave’ growing over the past months, this may well be one of the reasons why general cargo was up by 8% (MoM) in September and other product categories by only 4%. Transport of flowers increased by 7% MoM, but other perishables, vulnerable goods and pharmaceuticals by around 2% only. Thus, general cargo’s share of the total business showed a MoM increase from 65.5% to 66.5%.

The origin regions Africa, Europe and MESA (Middle East & South Asia) had an above average MoM growth in September: +11%, +10% and +8% respectively. Airline revenues increased by 6% MoM, due to a USD-yield drop of 1%, remarkably evenly divided over all regions. Freighter capacity in September was the same as in August, but cargo capacity on passenger aircraft increased by 3%. Average load factors on the two aircraft types improved by 1%-point and 3%-points respectively. Cargo capacity on passenger aircraft grew strong on the lanes from Central & South America (+15%) and Asia Pacific (+10%). “As we are all aware by now, the period April-September 2020 has produced air cargo figures unheard of before COVID. We revisited these six months to show the YoY COVID-effects up till October,’ says WorldACD. The worldwide market decreased by 21% YoY in volume: the origins MESA, Africa and Europe suffered most (-37%, -30%, -28% respectively), and Asia Pacific least (-12%). Most areas suffered losses on all major trade lanes (region-to-region markets)

in more or less equal measure. The exceptions were Asia Pacific and Central & South America (C&S Am). The former lost very little on the lanes to Europe and North America, whilst C&S Am only lost 7% on its lanes to the north. Due to a very severe capacity shortage, airline cargo revenues increased by 42%. Yields/charges per kg increased by 81% from an average of USD 1.75 to USD 3.18. The largest YoY differences were recorded in yields/charges ex-MESA (+112%) and ex-Asia Pacific (+108%). Although on some of the smaller lanes, yields/charges did go up to levels between $8 and $9.50, on the larger lanes the average yield was nowhere near the incidental yields reported by some over the past months: Asia Pacific noted an average of $4.89 to Europe and of €5.91 to North America.

Dwindling demands “The differences in the dwindling demand for goods carried by air is well illustrated when looking at the YoY changes in freight carried to each destination region: Europe lost 16%, but Africa lost 31%. The other destination areas showed losses between 21% and 26%. According to provisional figures, October did not start well. Through October 18, weekly volumes were marginally down, whilst yields/charges were trending upwards since last week. The Americas looked slightly better than other regions, both MoM and YoY. The New York Times mentioned that the economy in China “rebounds strongly”, citing latest figures of China’s National Bureau of Statistics for Q3 2020. WorldACD’s figures do not yet show such trend for air cargo ex-China. Even though, China’s YoY volume decrease in Q3 was much smaller (-4%) than the world average (-16%).

CargoAi: digitalisation made easy THE founders of CargoAi come from the air cargo industry, and that sets them apart from the many e-booking platforms who are emerging. Digital transformation is no longer disruptive: it’s already here.

NEXT WEEK : Read our exclusive interview with Matthieu Petot, CEO and founder of CargoAi

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DHL Global Forwarding honoured with four Gold 2020 Stevie Awards

‘WOMEN at DHL Global Forwarding’, a diversity initiative at DHL Global Forwarding has been recognised for its achievements in promoting diversity in the workplace. The initiative has won Gold Stevie Awards in four categories – winning organisational as well as individual awards. More than 1,500 nominations were submitted. “The development of talented women in our organisation is a focus for us all at DHL Global Forwarding. We aim to bring a greater number of women into leadership positions and our initiative ‘Women at DHL Global Forwarding’ is the main driver for that,” says Tim Scharwath, CEO DHL Global Forwarding, Freight. “Diversity, inclusion

and belonging are part of our organisation’s core values and we look forward to continuing to build a great workplace where everyone is welcome.” DHL Global Forwarding is the first freight forwarder selected for such a high number of awards in one year. The categories honouring DHL Global Forwarding are: Achievement in Developing and Promoting Women, Female Executive of the Year – Business Services – More Than 2,500 Employees, Event of the Year and Achievement in Human Resources. The Stevie Awards for Women in Business acknowledge female executives, entrepreneurs, employees and the companies they run – worldwide.

Emirates SkyCargo to set up the world’s largest GDP compliant air cargo hub in Dubai

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mirates SkyCargo is stepping up its readiness to handle the logistical complexities of distributing a potential COVID-19 vaccine globally by creating the world’s first dedicated airside cargo hub for the vaccine in Dubai. The air cargo carrier is taking a global leadership position by announcing that it will be re-opening its Emirates SkyCentral DWC cargo terminal in Dubai South to serve as a dedicated anchor hub for cold chain storage and distribution of the vaccine. The freight division of Emirates has also set up a dedicated rapid response team to coordinate requests from the various partners involved in the international vaccine distribution ecosystem and to streamline the carrier’s response to vaccine transportation requests. Sheikh Ahmed bin Saeed Al Maktoum, Emirates chairman and chief executive said: “Dubai is well positioned to serve as a gateway and distribution hub for COVID-19 vaccines to the rest of the world. We have the infrastructure and logistics connections, and a geographic location that puts markets representing more than two-thirds of the world’s population within an 8-hour flying radius. Over the years, through our continuous investment in capabilities and processes for the transport of temperature sensitive pharmaceuticals, Emirates SkyCargo has managed to position Dubai amongst major global pharmaceu-

tical customers as the year-round preferred point of transit for their valuable cargo. “Setting up a dedicated airside hub for COVID-19 vaccines is a keystone project harnessing our network, reach and competencies to positively impact the lives of people around the world.”

Cebu Pacific adopts Jettainer’s ULD expertise THE Philippines’ leading carrier Cebu Pacific (CEB) has chosen Jettainer to manage and maintain its fleet of almost 3,000 ULDs. In addition to a growing number of international destinations in Asia, Australia

and the Middle East, CEB also operates the widest domestic network in the Philippines out of its seven strategically placed hubs. This long-term partnership will provide the airline with a highly efficient steer-

ing method and a ULD fleet tailored to its specific needs, ultimately benefitting its cargo business. With this deal, Jettainer will be purchasing the airline’s existing ULD fleet consisting of around 2,700 assets. As indus-

try experts and innovation leaders, Jettainer’s inhouse IT, accompanied by the evaluation of Big Data and artificial intelligence solutions, will ensure the optimal balancing of the ULDs at the required locations.

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Drew: I am looking forward to returning to the industry

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t cannot be denied that Martin Drew, newly-appointed managing director, cargo and logistics services at Etihad Aviation Group, has taken up his role at the time of greatest challenge for airfreight for decades. However, he has taken charge of an operation that has been able to outperform “the market and buck negative global air cargo trends brought about by the COVID-19 pandemic.” His challenge will be to carry this positive trend onwards. Drew says: “The pandemic has emphasised the importance of partnerships and this is something that will become even more important moving forward. Despite the capacity crunch caused by the grounding of the majority of the world’s passenger fleet, we know our customers always have a choice and this will grow as airlines continue to reintroduce increased capacity into the market. We will work together to provide additional convenience and support to our customers in our efforts to be their preferred partner. “Operationally, we will continue to closely monitor loads and demand, making appropriate

adjustments to optimise our network and ensure that we are providing the required capacity where it is needed most. “The past few months highlighted the importance of perishable and pharmaceutical shipments which will continue to grow. At Etihad Cargo we are committed to meeting our customer demands through our IATA CEIV certified PharmaLife and FreshForward product offering to provide the highest quality service. As the UAE national carrier, we will also maintain our support to the UAE government to ensure the flow of essential supplies to and from the UAE.”

Certain trends He shows great positivity towards the airline’s cargo operation over the medium future term. He says: “There is so much uncertainty as to what the future of air cargo market will look like, but certain trends are evident. The e-commerce demand will continue to grow faster than anticipated; there will be a new tendency toward re-shoring or near-shoring supply chains to reduce risk; and geopolitics will have an increasingly important impact on both demand and capacity.” He has great confidence that there are post-coronavirus opportunities for Etihad Cargo: “The

“Having spent the last five years on the passenger side of the business, it did make me appreciate just how close-knit and dynamic the air cargo industry is.”

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industry I love and helping Etihad Cargo strengthen its partnerships and navigate unchartered waters current situation has presented a number of opportunities for agile players in the air cargo industry, and our flexibility has enabled us to adapt. For the benefit of our customers, we want to continue building on these strengths in a post-COVID world and focus on being more customer-centric to ensure we are the air cargo partner of choice. “To support this and to further streamline the customer experience, we have introduced a number of new booking platforms and enhanced capabilities. We intend to expand in these areas to provide additional support to customers, as well as developing back-end processes to further simplify internal procedures,” he says. “There has been a significant trend of companies moving towards more flexible partnerships and short-term agreements replacing standard long-term contracts in recent months. This flexibility provides us with opportunities to tap into more relevant markets and customers when renewing current agreements with partners, in line with future network expectations. “In addition to contracting and digitalisation, our ability to address demands with an adapted route network since March continues to provide additional support to customers around the world. This includes the most recently launched Nairobi-Amsterdam direct flight which addresses perishables demand. This has also seen us introduce 30 new ad hoc destinations during the period, which we were able to service by deploying charter flights. “Throughout the pandemic, freight forwarders have been focused on ensuring they are providing their own customers with the best quality services, and we have been able to facilitate this especially with our IATA CEIV certified cool chain products. As operations continue to resume, we will continue to see increased demand in such offerings. “It is key that we continue to put our customers first and at the core of everything we do to provide a positive experience and build long-term relations. “We are expecting a rise in bookings for our pharmaceutical services. We have reinforced our pharmaceutical logistics expertise with the launch of PharmaLife ahead of the anticipated shipment of vaccines globally. The new brand further emphasises our IATA CEIV Pharma certified product, and places additional priority on our quality handling of pharmaceuticals to provide our customers with the best quality solutions to support requirements. “Throughout the pandemic we have further strengthened our strategic partnership with the UAE government and recently announced the strategic partnership with the Department of Health which appoints Etihad Cargo as the preferred partner for COVID-19 related shipments. “We have also established a dedicated COVID-19 vaccines workforce to ensure that we are fully prepared and avoid last minute pressure once a vaccine is approved. This is composed of a Steering Committee and a Working Group to manage all anticipated elements. The workforce will co-ordinate with industry partners and stakeholders to manage all elements in the shipping of this vital pharmaceutical product.”

demand. To provide us with the best standing, we have worked closely with our peers across the group to build our restart network so that it serves as a base for the passenger business restart.” In what some have described as the ‘new normal’, post-pandemic, Etihad Cargo will have in place new safety measures for staff and customers, promises Drew. He says: “We implemented additional health and safety measures and facilities to protect and safeguard our staff, which remain in place today. “Additionally, while we implemented a work from home policy for all office support functions, we were able to re-open our head office in June as the risk to our office staff reduced. “The wellbeing of our frontline heroes working on the

ground, ramp and warehouse, as well as our crew and loadmasters remains our utmost priority. We carefully review every part of the operation to ensure their safety and security and take the necessary measures with respect to outstation layovers, rosters and medical testing in compliance with the UAE GCAA directives.” After his interview with ACW, Drew shares some thoughts on his new role: ”Having spent the last five years on the passenger side of the business, which I greatly enjoyed, it did make me appreciate just how close-knit and dynamic the air cargo industry is. I am looking forward to returning to the industry I love and helping Etihad Cargo strengthen its partnerships and navigate unchartered waters.”

Contingency planning What does he think are the post-coronavirus dangers for Etihad Cargo? He says: “No-one could have predicted a pandemic of this magnitude and the post-COVID scenarios remain equally difficult to predict. However, our contingency planning and preparedness has shown that we can effectively navigate even the toughest of circumstances. In this crisis, we met those challenges and became a lifeline for the wider group. “Consequently, cargo continues to play a core part in Etihad Aviation Group’s operations ramp up across its passenger network. That said, and as with all carriers, we must remain agile if we want to adapt to unseen challenges ahead. Pressures on yield and potential volume declines are factors we must anticipate in certain markets post-COVID. The increase in global capacity will have a direct impact on yields, and we will need to remain agile and continue to adjust our network to address the

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PHARMA

COOL CHAIN ASSOCIATION AND IATA SIGN MOU A

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CCA and IATA join forces to drive improvements in the quality, efficiency and sustainability of the temperature-controlled supply chain

As a first step, CCA recently took part in IATA’s webinar on the industry’s readiness for the transportation of vaccines and life science products led by Andrea Gruber, IATA head of special cargo. “Air cargo has been critical throughout this crisis in supporting medical staff on the front line fighting COVID-19 whilst ensuring that global supply chains are maintained for the most time-sensitive products including medical and food supplies,” said Glyn Hughes, IATA’s global head of cargo. “With these experiences it is evident that collaboration and alignment with industry initiatives are key elements that will transform the future of our industry.

he Cool Chain Association (CCA) and the International Air Transport Association (IATA) have signed a Memorandum of Understanding (MOU) supporting the drive for the safe, sustainable transport of perishables and pharmaceuticals. CCA and IATA have joined forces as part of a common goal to improve the quality of the temperature-controlled supply chain by sharing feedback, experiences, knowledge and best practice. They also plan to develop common work programmes, including temporary task forces and round tables, for specific initiatives such as the transport of vaccines and life science products. “Both CCA and IATA have a common interest in ensuring the secure handling and transport

“This MOU between the CCA and IATA formalises an ongoing collaboration between the two organisations with the aim of better assisting the industry in improving the quality of pharmaceutical and perishable consignment handling and transportation.” CCA aims to reduce wastage and improve the quality, efficiency, and value of the temperature-sensitive supply chain by enabling collaboration and encouraging innovation among its members. CCA members are planning a new series of data sharing tests, under a project called the LAX Initiative, to monitor perishable shipments on global trade lanes in a bid to improve supply chain management and reduce food loss.

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Ongoing collaboration

Andrea Gruber, head of special cargo at IATA and Nicola Caristo, CCA secretary general and airline partner manager, SkyCell AG. of perishables and pharmaceuticals by means implementation of methodologies and qualof robust standards,” said Nicola Caristo, CCA ity criteria such as the Center of Excellence secretary general and airline partner manager, for Independent Validators (CEIV) Fresh and Pharma programmes.” SkyCell AG. The initiative will see representatives of both “Through this agreement we are establishing a formal basis of collaboration to better organisations attending each other’s industry assist the global industry to improve, as well as meetings as observers, to present best practice and communicate the results of ongoing projincreasing sustainability and reducing waste. “We will be working together to promote the ects such as the CCA’s data sharing trials.

Delta Cargo’s cooler allows safer transportation of vaccines

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he safe, reliable and efficient transportation of pharmaceutical products is a key focus for Delta Cargo. To support that goal, the airline has approved the DoKaSch Opticooler RAP container for use on Delta aircraft as part of its cold chain pharma programme for the safe transportation of vaccines.

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This high-end, state-of-the-art climate-control solution offers pharmaceutical and life science companies a controlled and reliable 2-8°C and 15-25°C options, enabling it to be used for Pharma 1 transportation including vaccines, without the need for dry ice. The Opticooler has a large control panel plus quadruple redundancy for

ACW 2 NOVEMBER 2020

all critical parts, meaning there are backups for each feature in case of failure. The large loading compartment easily accommodates five standard Euro pallets or four CP-1 pallets, plus the container has a large battery operating independently up to 120 hours and requires merely 2 to 4 hours battery-charging time. “The introduction of the Opticooler provides our customers with more choice when looking for reliable container options to support the growing global demand for pharma and vaccine shipments,” said Shawn Cole, Delta’s vice president — cargo. “Alongside our joint venture partners, Air France-KLM Cargo, we can now offer our customers a seamless

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experience across the trans-Atlantic, helping to keep supply chains moving and ensuring the safe delivery of temperature sensitive shipments during the current pandemic.” Andreas Seitz, managing director of DoKaSch Temperature Solutions, said, “This agreement with Delta provides more transport options for shippers of sensitive pharmaceutical goods, which is especially important for the upcoming transport of vaccines against COVID-19.

Many of these will require a temperature range between 2°C and 8°C during transport, which is exactly what our Opticooler is made for. Delta further expands our extensive global network which allows us to offer our temperature-controlled packaging solutions at even more locations.” Delta Cargo was the first US passenger carrier who successfully received IATA’s Center of Excellence for Independent Validators (CEIV) Pharma Logistics Certification.

Pharma.Aero announces two full members PHARMA.AERO enlarges its membership base with another new airport member – Dallas Fort Worth International Airport - as it welcomes the return of AirBridgeCargo Airlines. Trevor Caswell, vice-chairman of Pharma.Aero, said: “We are thrilled to announce the recent addition of our two full members.” Milton De La Paz, vice president of airline relations at Dallas Fort Worth said, “Dallas Fort Worth International Airport is committed to achieving excellence in the special handling requirements of pharmaceutical and life science products.” Yulia Celetaria, global director pharma at AirBridgeCargo Airlines commented: “Resuming our active membership in the Pharma.Aero platform is extremely important for us, especially today when the whole world relies on air freight in terms of reliable and safe vaccine transportation.”


FX:

TRADEFINDER Airlines

Two letters that spell change

OUR industry is bursting with leading figures, each more interesting than the last. In such troubled times as these, I’m really noticing the incredible number of talented people who are continuing to join the air cargo industry. For this week’s profile, my e-travels took me to Singapore, the country par excellence of technology, where I met a real gem. If digitalisation is where our industry’s development will come from, it’s clear that François-Xavier Gsell plays a key role in it. Discreet, and almost shy at first glance, he describes himself as an “introverted technocrat (but you could say a nerd)”. And FX has that crucial something in common with the rest of our industry’s talented people – “I’m very passionate and dedicated to the things I start. I enjoy losing myself in projects (whether professional or personal).” And looking more closely at his impressive CV, you quickly see that this young man loves losing himself in high added-value projects – visionary projects that use new technologies to create and transform our future. This man is a real builder. His job? A “Solution Architect.” It’s the perfect fit – after a Master of Science (MSc) degree that focused on Machine Learning, FX worked in several industries, including as a Solutions Architect at Amazon and then the equally renowned Microsoft. “I worked as a Solutions Architect at Microsoft and Amazon, where I helped large customers organise their products in the cloud, across all sorts of industries, from banks to e-commerce start-ups.” Skills that are in high demand in the cargo industry. And it’s clear that this industry is more than capable of attracting talents like FX. The reason why is obvious: Change. FX is absolutely clear when he talks about what led him down this path: “I’ve been driven here by the desire to be a part of the change that this industry will go through soon. Air cargo allows fast transportation of goods across the globe, and in the current crisis it became instrumental in distributing medical supplies globally.” Once again, the crisis highlighted the essential nature

of our industry and the need both for resilience and the ability to adapt to change. While for FX, the new normal is nothing new – “I’ve always been able to do most of my work from anywhere (given a laptop and the internet) but now I and most of my colleagues have worked this way for most of the year” – he is absolutely determined to play a crucial role in simplifying the process. Since July, FX’s focus “has been on architecture, putting in place the core technologies that we will need to run a global platform efficiently in the long term.” Indeed, “the crisis seems to have made things a lot more unpredictable for the existing players, and has made small inefficiencies into serious matters,” says the digital transformation specialist. “At the same time, awareness surrounding digitalisation is pushing everyone to engage in this process, through the development of APIs and integration with e-booking platforms, for example.” François-Xavier Gsell is the type of talent our industry really needs. There are still very few people who are using their experience of the digital world to boost the performance of airlines, freight forwarders and GSAs. There’s huge added value in the ability to count on their expertise and their ambition to play a part in air cargo’s transformation. FX strongly believes that our industry is making positive changes. Many have criticised it for its delay in implementing these changes, but FX sees this as a huge playground in which he has a key role to play. It transpires that FX has joined the same company as Elena from a recent profile... I still can’t tell you its name, but I can’t wait! What I can tell you is what FX said about it: “We have built a scalable product on top of state-of-the-art serverless architecture.” This company will play a fundamental role in our way of looking at our industry. And I am delighted that ambitious young people who are driven by this irrepressible desire to change the world believe so strongly in the absolute necessity of our industry. But I’m also delighted that they believe in the essential role that we, as stakeholders in the industry, will undeniably play, and that they want to join our ranks.

Turkey

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United Arab Emirates

Industry Events

By Audrey Serdjebi

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