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05/03/2020 15:40

The weekly newspaper for air cargo professionals No. 1,083

1 June 2020

It must be love, love, love, nothing more, nothing less

ON THE NOSE

WAGTAIL UK, in partnership with Speedlink International, has successfully achieved UK government certification to provide explosive detection dog services for the air cargo industry in Northern Ireland. The dogs have all undertaken a rigorous training programme in order to prepare them for air cargo screening. The dogs are referred to as Free Running Explosive Detection Dogs (FREDD) and have been approved by the European Commission as an acceptable method of screening aviation cargo for the presence of explosives as the air cargo sector continues to be a primary target for terrorists. With an unparalleled sense of smell, explosive detection dogs have a unique ability to sniff out odours in parts-per-trillion. The dogs work in close partnership with their human handlers and are trained to check freight for a range of explosive materials. Dogs also smell in layers, which allows them to recognise an individual explosive ingredient even when that explosive is masked by other odours. Dogs are able to move around the cargo to conduct the search without interfering with the sort process, freight environment or compromising the integrity of shipment that would normally have to be broken down and unpacked in order to be screened using the

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INSIDE RACING PPE SUPPLIES TO FRANCE

WORLDWIDE Flight Services’ (WFS) cargo handling team in Paris has been working tirelessly to rapidly process shipments of personal ... PAGE 2

WARHORSE SADDLES UP

Wagtail and Speedlink to provide detection dog services in Northern Ireland

currently available screening methods. Now certification has been attained with the Department of Transport (DfT) and the Civil Aviation Authority (CAA), the FREDD service will be used alongside existing cargo screening methods, offering a rapid, effective and cost efficient method of screening large volumes of air cargo, reinforcing Northern Ireland’s aviation security. Collin Singer, managing director Wagtail UK Ltd, commented: “The certification process is challenging and rightly so. There are a number of tests which increase in difficulty until both the handler and dog meet the high standards required.” Speedlink International commented further: “We were seeing an ever increasing demand for improvements and efficiencies in air cargo screening methodology. Particularly in Northern Ireland, where we have large manufacturing base who have experienced issues with certain products failing cargo screening and inevitably not being flown as

planned. Working alongside our partners Wagtail, over the last two years we have been putting in place the facilities and operational environment at Belfast International in order to offer the FREDD service.” There are many restrictions to the current methods of air cargo screening and FREDDs will greatly improve the ability of manufactures and exporters to have their cargo screened and flown directly from Belfast International in a timely and cost-effective manner. This will end the need to have cargo trucked to mainland EU airports to be screened by FREDD’ as currently happens. Wagtail UK has provided detection dogs and related services for British government agencies such as HM Revenue & Customs, police, trading standards and armed forces. In addition, Wagtail is contracted by UK Border Force to provide Body Detection Dogs in Northern France 24/7, 365 days a year.

AN airfreight pipeline to bring vital supplies to South Africa utilising special airfreight charters has taken off with the aim of stabilising ... PAGE 3 CARIBBEAN MAKES A SMART MOO-VE

CARIBBEAN Airlines Cargo recently shipped 159 dairy cows to Barbados, on two consecutive charter flights out of Miami ... PAGE 5

K+N SHOWS HOW IT’S DONE

LAST month, Kuehne + Nagel and IATA announced firstin-the-industry IATA CEIV re-certification of the entire KN PharmaChain ... PAGE 6

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Pre-hospital blood protection provided to High performing medical transport bags are designed to protect health sciences products, ensuring lifesaving blood products can be used at the scene of emergencies

eli BioThermal has announced additional air ambulance crews across the United Kingdom are transporting vital blood products via the company’s Crēdo ProMed transport bag in a bid to save more lives. Helicopter Emergency Medical Service (HEMS) first responders in Europe and globally are utilising the Crēdo ProMed transport bag. The high-performing medical transport bag is designed to protect health sciences products, ensuring lifesaving blood products can be used at the scene of emergencies, delivering critical pre-hospital care. Being able to give a pre-hospital transfusion at the scene of an incident could be a lifesaving intervention for patients suffering significant bleeding and blood loss. One of the latest air ambulance charities carrying blood in Peli BioThermal’s Crēdo ProMed products is Essex & Herts Air Ambulance (EHAAT) in the UK. They join the growing number of air ambulance charities already deploying Crēdo ProMeds on board aircraft, including Great North Air Ambulance Service, London’s Air Ambulance Charity and Yorkshire Air Ambulance. Essex & Herts Air Ambulance carries blood supplies on board its helicopters and Rapid Response Vehicles (RRVs). Since introducing blood on board they have carried out 48 transfusions. Scott McIlwaine, operations manager at EHAAT, said: “The decision to start carrying blood products on board our helicopters and RRVs was a major one for the charity, one which has significantly improved the care that can be delivered to patients.

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“It was important for us to make sure that our critical care teams had the right equipment. That includes containers to ensure the blood is stored, transported and the correct temperature is maintained in the field for periods of up to 24 hours. “After comprehensive research we selected Peli BioThermal Crēdo ProMed transport bags, and they have never let us down,” added McIllwaine. EHAAT’s helicopters and RRVs carry packed red blood cells of type O Negative, meaning they can be used on any patient. When required, these are given with plasma, the other major component of human blood. Together these form a vital replacement for patients who have lost blood.

Blood on board Dr Anne Weaver, consultant in emergency medicine and pre-hospital care with London’s Air Ambulance said: “When we arrive at the scene of a serious incident, we often find a patient losing a significant amount of blood. In these cases every second counts and, as the first UK Air Ambulance to carry blood on board, we see the vital importance of being able to deliver transfusions on scene, pre-hospital, any time of the day or night.” Weaver went on to say: “After extensive validation carried out with the Transfusion team at Barts NHS Health Trust, we found the Crēdo ProMed transport bag to be the most suitable and have used them ever since. “Carrying blood on board our aircraft and in our rapid response cars has undoubtedly been

London Air Ambulance a big change and we continue to innovate to create the next generation of survivors in the capital.” Since blood on board was introduced by Great North Air Ambulance Service (GNAAS) crews have administered more than 300 transfusions with the help of the Crēdo ProMed transport bag. Andy Mawson, Great North Air Ambulance Service (GNAAS) director of operations, added: “To those patients who need them, transfusions are a vital lifeline which only a few years ago would not have been available outside of hospital. “Without the right kit in place to protect those precious blood and plasma products, the procedure would be futile. “We use Peli BioThermal Crēdo ProMed transport bags and they’ve never let us or our patients down.” Yorkshire Air Ambulance utilises Peli BioThermal’s Crēdo Cube and Crēdo ProMed.

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Jez Pinnell, medical advisor for the Yorkshire Air Ambulance, said: “In 2019, the Yorkshire Air Ambulance gave 28 patients transfusions at the scene of an incident. Having blood on board allows us to start the transfusion process at scene instead of waiting until the patient gets to hospital. “The Peli BioThermal Crēdo ProMed is a vital piece of equipment which ensures that the blood is thermostatically controlled and thoroughly protected at all times, so it is ready immediately for critically ill patients where every minute counts.” Paul Terry, Peli BioThermal’s director of sales EMEA, said: “We are proud of the impact our innovative products are having on the rising number of air ambulance services using our robust and reliable temperature-controlled packaging products. The benefit of pre-hospital blood, protected in the Crēdo ProMed en route to scenes of trauma, continues to help save lives here in the UK and worldwide.”

d to air ambulances by Peli BioThermal

Yorkshire Air Ambulance

GNAAS

Essex & Herts

London Air Ambulance

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WFS and Qatar Airways cargo work together to race PPE supplies to French hospitals

orldwide Flight Services’ (WFS) cargo handling team in Paris has been working tirelessly to rapidly process shipments of personal protective equipment (PPE) delivered by customer Qatar Airways Cargo for hospitals across France treating patients with Covid-19. WFS has been the airline’s cargo handling partner at Paris Charles de Gaulle Airport since 2000, providing warehouse handling and ramp handling for Qatar Airways Cargo services as well as trucking. Since the outbreak of Covid-19, Qatar Airways Cargo has been one of the main airlines carrying supplies of medical equipment to France, including surgical gloves, face masks, aprons and medical kits. So far, WFS has handled 12 Boeing 777X freighter flights operated by the airline, including charters organised by two of France’s leading freight forwarding companies, Bolloré Logistics and Geodis. Most flights have originated in China and Vietnam. Guillaume Halleux, chief officer cargo at Qatar Airways said, “Paris is one of our biggest cargo stations in Europe and, in these very challenging times, we have been able to deliver millions of items of personal protective equipment and medical supplies to help the coronavirus recovery programme in France. Our ability to do this quickly and efficiently has been possible thanks to the support of

the WFS team in Paris, who have been highly efficient in handling both the inbound shipments as well as the general cargo we have carried for our customers on the outbound flights. We value this partnership.” Laurent Bernard, managing director of WFS, commented: “One of the most positive aspects of the coronavirus response is the way the entire air cargo industry is pulling together and playing such a vital role in transporting and delivering PPE supplies to help medical professionals across the globe. We are very proud of the role we are playing in France, working alongside major customers like Qatar Airways Cargo, to help make a positive difference. The airline’s words of encouragement mean a great deal to our team in Paris.”

Tigers roars into new Rotterdam warehouse

SUPPLY chain specialist Tigers has expanded into a newly-built 50,000 sq m omni-channel fulfilment facility in Rotterdam, the Netherlands, offering sustainable e-commerce products and low-cost last mile B2B and B2C solutions across Europe. The carbon neutral warehouse has

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60,000 pallet positions, 550,000 bin locations, and has been equipped with solar panels and energy-efficient LED lighting. “We are seeing explosive growth in our B2C business, whilst B2B volumes have reduced during the lockdown,” said Shahar Ayash, Tigers’ regional managing director, Europe.

WarHorse Air Freight saddles up for cargo A

n airfreight pipeline to bring vital supplies to South Africa utilising special airfreight charters has taken off with the aim of stabilising the supply chain and increasing capacity to address the gaps created by the Covid-19 pandemic lockdown while assisting as a stimulus for the economy. The nationwide project driven by a company independent of the freight forwarding industry to enable non-conflictive inclusivity and ethical trade has attracted support from businesses such as Bidvest International Logistics, CFR, BidAir and Savino Del Bene, and organisations including the South African Association of Freight Forwarders (SAAFF), B4SA and BUSA. It is facilitated through an all-inclusive sharedspace air charter solution underpinned by a compliant and transparent administration process according to the CEO of tvg&associates (TVG) Teresita van Gaalen with the next flight scheduled for Friday June 5. “We have undertaken the project to help secure a number of all-important socio-economic factors in South Africa during the national state of disaster. Collaboration between all parties is essential in the current circumstances and the intention is to ensure a stable and inclusive supply chain facilitated by a channel that offers the highest levels of impartiality, good governance and a seamless interaction with agents. It will also open the way for smaller businesses to benefit,” says Van Gaalen, well-known as an independent director in mining and motor industries. WarHorse will centralise and co-ordinate activities through their website allowing equal participation by all potential players. “The initiative has been structured in such a way that

apart from sharing the airfreight space, it will be business as usual for each agent. The single online platform will coordinate enquiries for shared space for the importation and exports of goods required to activate the supply chain solution to enable sustainable increased airfreight capacity to reach the region and impact supply throughout South Africa. One of the key supporters of the initiative, Kobus Maree, CEO of the freight forwarding company Savino Del Bene, points out that South Africa is competing with the rest of the world for many of the products urgently needed in the country. “It is crucial that we ease the way for importers to get the cargo to South Africa in a timely and cost-effective way. WarHorse is a project able to instantly put aside suspicions between competitors in the freight forwarding industry and grasp the opportunity to help reignite the economy while bringing benefits to people on the ground, especially when it comes to urgently needed personal protective equipment and medical supplies. “The WarHorse team will procure charter aircraft including the payment of the costs and then rebill back to the agents on a cost basis dependent on percentage utilisation where required. Each agent will be responsible for their own billing to their clients in the same manner that is currently followed when utilising commercial airlines. The cargo sanitisation will follow the current standards and requirements of government regulation and is under the control of the airline handling agent in South Africa,” she points out. The South African Association of Freight Forwarders SAAFF is assisting by providing information and expertise via the Association’s portal through the links which have been established.

Astral Aviation increases flights within Africa during COVID-19

ASTRAL Aviation has increased its intra-African network with cargo freighters during the pandemic. While there has been a reduction in capacity to, from, and within Africa, which has been caused by a stoppage of passenger flights and limited frequencies on freighter aircraft, Astral Aviation continues to operate cargo freighters from its Nairobi hub to 13 destinations in Africa, which include South Sudan, Somalia, Uganda, Tanzania, South Africa, Mozambique, Malawi, and Zambia, according to Sanjeev Gadhia, Astral Aviation CEO. Effective May 25, Astral has operated to Lilongwe in Malawi and Lusaka in Zambia with a weekly frequency, and also to Kismayo and Bosaso in Somalia, which brings the number of destinations it serves on schedule to 13, according to Charles Simiyu, Astral Aviation commercial director. During the pandemic, Astral has operated a number of charter flights for Personal Pro-

tective Equipment (PPE) and medical items to various African countries, which include the Democratic Republic of Congo, Mozambique, Eritrea, Burundi, Madagascar, Djibouti, Yemen, and Sudan, thus providing a life-line for air cargo imports into regions, which have been cut off from the rest of the world, according to Anthony Mwangi, Astral Aviation charter manager. According to Michael Mutahi, Astral Aviation operations director, there have been a number of operational challenges relating to crew quarantine restrictions and turn-around at certain airports. Astral operates a fleet of B747-400F with perishables from its Nairobi Hub to Doncaster, UK, and Liege, Belgium with Network Airline Services, and a fleet of regional freighters, which it operates to over 50 destinations in Africa. In 2020, Astral celebrates a milestone of operating in Africa for 20 years.

Vertis adds first multi-mission Embraer ERJ145 to portfolio

VERTIS Aviation, the bespoke charter specialist, has added an Embraer ERJ145 to its Vertis Charter Management Programme (VCMP). The aircraft is available immediately for on-demand cargo charters. Based in Malabo, Equatorial Guinea, the privately-owned ERJ145 has a range of some four hours and is strategically positioned to serve increasing demand from customers requiring

cargo lift within Western and sub-Saharan African regions. The cabin holds up to four tonnes of cargo, making the aircraft ideal for efficient cargo transportation. “We are filling a gap by providing access to an aircraft with the capabilities and reliability of the ERJ145.” said Catherine Buchanan, Vertis COO.

United Airlines inaugural LHR - ORD cargo-in-cabin flight commences FOLLOWING the recent approval from the Federal Aviation Administration (FAA) to carry cargo in approved storage areas in the passenger cabin, United Airlines inaugural cargo-in-cabin flight has recently commenced operation from London Heathrow (LHR) to Chicago (ORD) carrying over 4,200 pounds of mail in the passenger cabin, plus a full payload of freight in the belly of the aircraft. Initially, cargo-in-cabin shipments will be loaded on the Boeing 777 and 787 aircraft operating United’s cargo-only flights. “At United, we are doing everything we can to keep supply chains moving and meet the demand for critical shipments around the globe. “By loading our existing cabin storage areas with cargo and mail, we can move even more critical medical equipment and other vital shipments the world needs to manage through the

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pandemic,” said Liz Woolmington, United Cargo senior regional manager – Europe, Middle East, India and Africa. United’s cargo-only network currently offers services between six of its US hubs and 18 airports worldwide. Since the start of its cargo-only flights programme on March 19 2020, United has operated over 1,300 cargo-only flights transporting over 44 million pounds of cargo.

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ADVERTO

A global gateway at KLIA

Artist impression of the future state of ASEAN eCommerce Logistics Hub development by Caini

LIA Aeropolis DFTZ Park, anchored by Malaysia Airports JV with Cainiao Network (Alibaba’s logistics arm) to develop Alibaba’s first Regional eWTP fulfilment hub outside of China. This fully automated, high tech Regional eFulfilment Hub aims to achieve T+3 day delivery (B2C) within the region. Operations are scheduled to commence in Q3, 2020 and is expected to be the catalyst to propel the air cargo and logistics industry for Malaysia, towards volume growth and enhanced service levels.

Malaysia Airports, the world’s 12th busiest international airport, lays out exciting plans to expand their KL International (KLIA) base. This includes realising the KLIA Aeropolis vision, of which the master-plan spans up to Year 2055. The operator of 39 airports in Malaysia and Sabiha Gokcen International Airport in Istanbul, now serves more than 120 carriers with 1 million tonnes of cargo. The existing cargo village at KLIA has more than 1.5 million tonnes handling capacity and capabilities for A380 and B747-8 freighter aircraft. With such a large handling capacity, KLIA’s busy cargo sector sees 17 cargo airlines operating over 112 freighter flights a week with 27 direct freighter connectivity. Due to their extraordinary reach, interline opportunities are opened up to emerging Southeast Asian markets and the expansion of the Aeropolis complex will see these statistics increase impressively over the coming years.

Good trade routes

KLIA Concept Masterplan

KLIA’s location lends itself to good trade routes within the ASEAN region as well as the Oceania Region but the local infrastructure also supports the large loads of the airport. The close proximity to Port Klang (national sea-port gateway), just 45 minutes away, grouped with the five major expressways and over 300km of integrated rail network, make the site a well-connected hub by land, sea and air. Malaysia’s close proximity to Japan and Singapore, two of the world’s largest export markets make KLIA a prime position geographically for trade routes. In 2019, China, Singapore and USA made up the top percentage of countries from which Malaysia receives imports: 20.7% ($42 billion), 10.5% ($22 billion) and 8.1% ($17 billion) respectively. Top goods imported include electrical and

ERTORIAL

by Cainiao KLIA Aeropolis – a 30:70 joint venture between Malaysia Airports & Cainiao Network electronic products at 28.9% ($59 billion) and chemicals and chemical products at 9.6% ($20 billion).

Increased cargo capacity

Malaysia has a fast-growing middle-class population, as shown by the Department of Statistics’ Household and Basic Income Survey of 2016, which indicates 20% of the Malaysian population to be in the top income group and 40% in the middle-income group. This is an increase of around 6.5% from the 2002 survey. An increase of middle-class means an increase in demand for imported goods, especially electronic goods. KLIA’s innovative new facilities and infrastructure allows the country to cope with an increase in cargo imports in the future. The same rings true for Malaysia’s exporters, China, Singapore and USA. In December 2019, exports from Malaysia unexpectedly surged by 2.7% from 2018 to MYR 86.4 billion ($20.8 billion). To ease the load and develop the export and import markets, KLIA Aeropolis sets to transform KLIA and global cargo transportation by 2055, increasing the cargo capacity of the airport to a 3.5 million tonnes.

Cargo innovation

KLIA Aeropolis will revolutionise the traditional air transportation hub to be a ‘vibrant and dynamic intermodal hub with complete synergistic ecosystem that will elevate the future of Malaysian aviation.’ KLIA’s Aeropolis will be the flagship airport city for Malaysia Airports and will no doubt be a model for other international airports. As well as the creation of the Aeropolis, Malaysia Airports has already

started to implement cargo and logistics development at KLIA. These developments include a ready state ecosystem with free commercial zone hosting top 4 worldwide integrators and 20 out of the top 25 global freight forwarders. KLIA Aeropolis, which is aligned to Malaysia’s national blueprint (under the leadership of the Ministry Of Transport), will see dramatic developments in the next 10 years. As the regional e-commerce and logistics hub for the ASEAN region, KLIA will see a 100% increase in air cargo volume, and in freighter flights, as well as increasing the airline connectivity and improving route profitability. These advancements will not only benefit Malaysia Airports, but also bring the nation closer to realising the vision of making Malaysia the preferred logistics gateway to ASEAN.

For further enquiries contact: Malaysia Airports Holdings Berhad Level 3, KL Main Terminal Building International Airport 64000 KLIA, Sepang, Selangor Darul Ehsan, Malaysia

General line +603-87764949 Fax +603-87764040 Email marketing@malaysiaairports.com.my Website www.kliaaeropolis.com

www.malaysiaairports.com.my

BIFA: Freight forward- GEODIS’S US AN-124 MASK DELIVERIES ers call for extension to Brexit transition period

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GEODIS has transported 13 million masks from China to the US utilising an Antonov AN-124. This shipment of personal protective equipment (PPE) arrived at Hartsfield – Jackson Atlanta International Airport (ATL) on May 22 and is the largest delivered to the airport during the COVID-19 pandemic. “With the help of an Antonov AN-124, GEODIS has been able to make sure millions of essential workers receive the masks they need to stay safe and healthy during these unprecedented times,” said GEODIS Americas president & CEO Randy Tucker.

FOLLOWING a survey of its members, the British International Freight Association (BIFA) reports that the majority of respondents believe that an extension to the transition period is desirable, if no trade deal is agreed by December 31 2020 and UK trade with the EU is conducted on WTO terms. The trade association that represents companies that are on the front line in the management of the UK’s visible imports and exports conducted the survey in response to the UK government’s insistence that it will not ask to extend the transition period. BIFA director general, Robert Keen comments: “This is not a political comment from our members. They are a pragmatic group. They understand that the UK has left the EU. “It is a clear message to Government that BIFA members and the clients that they serve have great reservations over whether they will have the capacity to handle the major changes to the UK’s trading relationship at the start of 2021, such as new Customs documentation and procedures.” With no extension to the transition period, 50% of respondents felt they would not have sufficient staff to undertake the additional Customs-related work that will be required from January 1 2021, whilst 60% felt they would not have time for comprehensive training of new recruits. “When 72% of the 400 BIFA member companies which completed the survey, and are actively involved day-today in managing the UK’s visible imports and exports, call for an extension of the transition period, we can only hope that the Government will again be listening,” added Keen.

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Caribbean Airlines Cargo makes a smart moo-ve

CARIBBEAN Airlines Cargo recently shipped 159 dairy cows to Barbados, on two consecutive charter flights out of Miami, on its dedicated B-767-300 all-cargo freighter. The airline worked closely with veterinary offices and other stakeholders, to ensure compliance and the safe passage of the animals. It also ensured the comfort of the cattle, by housing them in its world class stalls during the flight. Caribbean Airlines Cargo is a member of IPATA (The International Pet and Animal Association). The airline is experienced in offering specialised air transportation that minimises

stress and allows safe, humane and efficient movement of live animals. Over the past 13 years, the airline has shipped a range of live animals including horses, dogs, chicks and tropical fish to name a few of these creatures. These flights come after the airline had its historic cargo-only charter utilising its 737 passenger aircraft last month to transport humanitarian supplies from Guyana to Cuba. In the light of the Covid-19 pandemic, Caribbean Airlines is offering cargo charter services to and from destinations in the Caribbean including but not limited to: Guyana, St. Lucia, Grenada, St. Vincent, Barbados, Jamaica, Trinidad and Surinam. The airline continues to offer cargo services through its scheduled freighter flights operating out of Miami to the Caribbean and daily flights between Trinidad and Tobago. Caribbean Airlines Cargo also offers worldwide shipping through interline arrangements to many destinations.

Swiss WorldCargo network expands FOLLOWING the recent launch of a network of cargo flights, Swiss WorldCargo will “continue to fly to different global destinations as part of its cargo network,” says the airline. It serves 11 global destinations and is adding more than 200 weekly flights within Europe as of June 2020. “We will increase our frequencies to Bangkok, Singapore and Johannesburg to twice weekly from our hub in Zurich, totalling up to an operation of 63 weekly intercontinental flights. Connecting many of the world’s business centres with Switzerland, Europe and the world during these challenging times remains our utmost focus,” said the carrier. “With these newly reinstated services, the airline hopes to continue providing regular and easy access between Switzerland, Europe and the world. “We will continue to expand our network

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in the coming weeks. In addition to this, we will continue to offer our SWISS Belly Charter service.”

Cargo Connections takes to Croatia DUE to the global pandemic caused by COVID19, Cargo Connections has taken the decision to cancel its meeting due to be held in Phuket in November and instead hold its next gathering from October 20-22, 2021 in Croatia. The venue is the Hotel Croatia Cavtat, a leading five-star resort and conference centre enjoying spectacular views of the open sea and just 5 km from Dubrovnik airport. To date, 68 CEOs and senior managers from 34 countries are due to attend. These bookings will be automatically moved to the event in Croatia.

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CEIV - PHARMA

K+N shows how it’s done Kuehne + Nagel sets benchmark with IATA CEIV re-certification for entire KN PharmaChain air network

ast month, Kuehne + Nagel and IATA announced first-inthe-industry IATA CEIV re-certification of the entire KN PharmaChain GxP Compliant Air Logistics network, currently including 94 locations and covering all continents. Development of IATA CEIV Pharma is a response to the demands of the world’s largest pharmaceutical companies and sets the standard for pharmaceutical shipments via airfreight. In 2017, Kuehne + Nagel was the first to achieve IATA CEIV Pharma certification for its entire KN PharmaChain Air network. A web-based risk assessment tool is used to complete a risk assessment at a lane level, which

allows for agile and reliable risk mitigation. Transparency and control of documentation are achieved via a validated document management system (DMS) that manages all standard operating procedures (SOPs) and working instructions.

Real-time monitoring

During the transportation process, customers can benefit from real-time monitoring and visibility through the use of active transmitting sensors and proactive intervention via the dedicated 24/7/365 Pharma CareTeam. At each stage of the shipment, Kuehne + Nagel’s highly trained pharma experts ensure quality, end-toend visibility and regulatory

compliance. Reinier Danckaarts, global head of air logistics product development, comments: “We are proud to be the one and only logistics service provider that has received CEIV Pharma re-certification for the entire pharma network. “Achieving this milestone proves the highest standards we have set with our KN PharmaChain service offering, which translates into superior quality and compliance of our customers’ pharmaceuticals and medical equipment shipments. “Together with IATA and our supply chain partners, we will keep driving this standard to ensure service excellence and first-in-class performance of our transportation service,” he added.

Success blows in for Bolloré Logistics USA in Windy City

olloré Logistics USA received its first IATA CEIV Pharma certification for its Chicago branch, for the handling of temperature-controlled healthcare and life science products. The Center of Excellence for Independent Validators in Pharmaceutical Logistics (CEIV Pharma) certification recognises Bolloré Logistics Chicago’s commitment in handling time-sensitive, temperature-controlled and often life-saving pharma products with increased safety, security, compliance and efficiency. “Through training, quality audits and validation, the IATA CEIV Pharma certification ensures the integrity of every pharmaceutical and healthcare product in the airfreight supply chain,” said Emilie Foray, Chicago branch manager at Bolloré Logistics USA. “The IATA CEIV Pharma certification attests the highest service for life sciences and healthcare customers through uniform and compliant processes. “Receiving this CEIV Pharma accreditation confirms the high standards we set with our teams of experts to further strengthen our product for the benefit of our customers.” Located at O’Hare airport, the 1,200 sq m partner pharma warehouse offers landside and airside acceptance capabilities and significant temperature-controlled storage. The dedicated

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operation has its own docks and manoeuvring area for the loading and unloading of temperature-controlled pharmaceutical shipments and incorporates: three-chamber facility ranges in temperature from 2 – 8 degrees Celsius; a 2 – 8 degree Celsius cooler at the acceptance and delivery docks; a large 15 – 25 degree Celsius storage and build-up area offering ten electrical connections for active, running containers; dedicated temperature-controlled loading/ unloading bays minimising the risks of temperature deviations.

Industry-leading

New technologies used in the facility include real-time monitoring ensuring constant tracking of shipments with reports of recorded temperatures and deviations available on demand. “The key to reaching this milestone was the hard work, dedication, focus and support from all our staff in ensuring the quality monitoring of the components of the CEIV programme,” said Yves Laforgue, CEO Americas. “An industry-leading set like the IATA CEIV Pharma certification, combined with our innovation and CSR commitment, will help make us enhance our value proposition for our existing customers in the pharmaceutical industry, gain new business and meet market demand,” he added.

NEWS TRADEFINDER

Cargo in the blood

Airlines Turkey

Audrey Serdjebi, founder & CEO, Lemon Queen ARE you in love? I think I’m in love with love. I never get tired of seeing happy couples and what I love even more is love stories. And at such a difficult time for us all, I wanted to share a brief moment of respite with you. For this e-visit, I’ve returned to Brazil – the perfect country for the start of a love story, surely? And I’m meeting guitarist Caio Pimiento. But how can a guitarist end up in a story about cargo? Through love, that’s how. Firstly by accident: “I had recently quit my Pharmacy and Biochemistry studies and was looking for a part-time job to get some money to pay my rock band’s expenses, as we wanted to record a CD.” And then through love: “As my English was good, a forwarder hired me as a trainee in the airfreight department and I simply fell in love with the crazy routine and pressure of the airfreight environment. After a few months I decided to start studying business and the rest is history.” And that’s how, a few years later, Caio Pimenta became head of airfreight at DB Schenker – Brazil: “I’m responsible for leading DB Schenker Brazil Airfreight Products through all challenges – building and executing strategy, procurement, business development, operation set-up and execution, and team building as well”. Quite the portfolio. Love gives you wings – and expands your skill set. And so, when Caio joined DB Schenker in January, it was love at first sight between him and the company – and a crisis only makes bonds grow stronger. “I’m very new to the company but onboarding in the middle of this unprecedented crisis meant I saw just how strong and beautiful this company is much more quickly.” And the reason is that DB Schenker’s values are what spur Caio on. “In every decision we make, we think about people’s lives, and even though money is important, since the beginning we’ve had clear guidelines not to take advantage of the situation.” This way of seeing business and of conducting business sustainably fosters loyalty among the talents who join our industry. Today’s young people seek out humanity and concrete action. “It’s really nice when you see the “Core Values” going from paper to actions.” Caio loves life, and he also has a sense of loyalty. DB Schenker’s instincts were on the money when it recruited this young executive. And it’s only natural that Caio has used all his talent to support the freight forwarder, despite the fact

that once again here, like half of the world, working conditions are fairly unusual: “95% of all DB Schenker employees have been working from home since mid-March. Leading remotely is a huge challenge but a lot of tools make it easier. Also, the crazy airfreight routine doesn’t give us much time to complain about things.” Ok. No time to complain. In fact, the opposite is true: Caio redoubles his efforts when it comes to helping to save people worldwide. And it’s clearly something he’s proud of: “We’ve operated several charters and important shipments with PPE and we’re extremely proud of that.” And it’s this persistence that I want to pay tribute to – because Caio and his teams are giving everything they’ve got, and now this stubbornness must undoubtedly be an even greater source of pride: “I would say our greatest accomplishment during this crisis is to have so far managed to keep all jobs and provide all the necessary structure to our employees to keep them working safely – for them and their families.” Caio loves life and his fellow humans. He’s also enthusiastic: “I put a lot of passion into everything I do and I believe there’s no other option than to be yourself, trust and respect your feelings and look for a lesson in every situation.” To me, this constant desire to learn and to emerge stronger from every situation brings real added value to the company. This man is bursting with ambition. But his humanity is a valuable asset when tackling the still-uncertain future of the entire industry: “It will take some time for the industry to recover but we will, and we will grow once again. Carriers will place more importance on cargo than they used to, traceability and real-time information will improve, driven by e-commerce, and competition will be tougher.” And so, while the industry has never experienced such a crisis, “without airfreight logistics, the world would have lost many more lives, and its importance will only grow from now on.” Caio has faith – in humanity and in cargo. This crisis won’t dampen this young man’s guiding hope: “It’s still to make my team members believe they can be better every day, and above all, learn, learn, learn from every single thing to become a better person.” Because above all, cargo is a story of men and women. And of love as well.

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Lemon Queen is an airfreight industry public relations and communications agency in Paris, France aircargoweek.com 07_ 01 June 2020.indd 1

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