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WORLD AIRPORTS .COM ACW Digital is sponsored by FREIGHTERS.COM
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The weekly newspaper for air cargo professionals No. 1,189
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18 JULY 2022
Wiremind contributes to a more sustainable ...
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INSIDE
RATES DIP AS TRANSATLANTIC MARKET COOLS
EMIRATES SKYCARGO TAKES ...
EMIRATES SkyCargo has taken delivery of its latest Boeing 777-F to cope with a surge in demand. Emirates’ freight division has seen significant ... PAGE 2
KOREA’S AIR PREMIA AIRLINE ...
SOUTH Korean start-up Air Premia Airlines has gone live with IBS Software’s iCargo management solution for its air cargo business ...
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lobal air cargo volumes fell again in June, down 8% year-on-year, as extra summer airline capacity continued to put downward pressure on airfreight rates, said industry analysts CLIVE Data Services, part of Xeneta. This was especially apparent on the North Atlantic which has seen a 30% decline over the past three months, according to CLIVE’s latest weekly air cargo market intelligence. Demand in the general airfreight market in June was down 7% compared to 2019 and follows the 8% drop in volumes reported by CLIVE for May 2022. Available cargo capacity in June rose 6% over the same month of 2021 but remained 11% down on the 2019 level. The ‘dynamic load factor’ for the month – based on CLIVE’s analysis of both weight and volume perspectives of cargo flown and capacity available to produce a true indicator of airline performance – was 59%, 9% pts lower than in 2021 and 2% pts adrift of June 2019.
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General airfreight rates in June were 129% higher than in 2019 and 13% higher than in 2021. Although this continues the decline seen globally in recent months, the drop slowed relative to May. CLIVE founder and Xeneta chief airfreight officer at Xeneta, Niall van de Wouw, said: “We said the North Atlantic market could provide a test case for the direction of other markets once they also return to their pre-Covid levels. “This is still true, and we may see the consequences sooner than we anticipated a month ago. General North Atlantic airfreight rates dropped by around 30% between the first week of April to the last week of June. “This brings these rates very close to the 2020 levels. If we just look at the Spot market, the rates are already lower in the last two weeks of June 2022 compared to 2020 by around 5% and the market has yet to bottom out. This will be causing some interesting soul-searching for airlines and forwarders.” “While flights ex Asia to the US and Europe re-
main relatively full, we are seeing a subdued North Atlantic market, largely due to more capacity. We have to consider what will be the knock-on effect of a softening air cargo market? Will carriers deploy their freighters to other markets in Asia Pacific, Africa, or South America? “We are already seeing some freighter redeployment in the market. It will also be interesting to see the reaction of forwarders that have secured air cargo capacity directly with airlines or through charter brokers or ACMI providers because, in a softening market, more options are available. “They were willing to pay a price for reliability and their own control, but they may now be considering how much cheaper it could now be to use commercial airline capacity. And, has the ‘cost of living’ crisis even started to kick-in yet?” Rising Covid cases will be another concern, he said, as is the people drain in the aviation and logistics industries. He pointed to reports of impacted freighter operations at Frankfurt Airport due to labour shortages.
DHL TI INVEST £482M IN UK ...
DHL is to invest £482m in its DHL Parcel UK operation, including a new 25,000sq m hub near Coventry Airport. The investment follows a ... PAGE 4
CHARTER BROKER: THE ...
There is no mystery as to role of a charter broker in air freight industry: find most suitable aircraft at best price for the client’s ...
the the the the
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NEWS
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Emirates SkyCargo takes delivery of new freighter
EMIRATES SkyCargo has taken delivery of its latest Boeing 777-F to cope with a surge in demand. Emirates’ freight division has seen significant increase across its products, including pharma and fresh produce. In 2021-22, annual tonnage carried exceeded 2.1 million, an increase of 15%, with transport of perishables above 260,000 tonnes, and both pharma and valuable goods growing by 17%. Nabil Sultan, divisional senior vice president Emirates SkyCargo said: “The new freighter will help increase our capacity and boost our ability to deliver vital goods, and facilitate trade globally. Despite the challenging headwinds this year, the air cargo industry is booming and we’ve been flat out since the pandemic began.” Most global markets are experiencing an increase in demand, including China. Emirates SkyCargo will now serve the country with an additional four freighter flights every week. Shanghai will be served by six direct flights, Beijing with two and Guangzhou with four, adding more than 400 tonnes of cargo capacity to and from China.
Plans are also afoot to increase frequencies to Hanoi and Sydney and additional frequencies to Nairobi are also earmarked as part of a freighter multi-stop route from Dubai (DWC) to Eldoret International Airport in Kenya. The flight then hops to Nairobi before heading north to Maastricht, Netherlands and then to Zaragoza, Spain before the 777F returns home to DWC. At each stop, the freighter unloads and reloads with various types of cargo including, flowers, textiles and pharma. The new freighter will maintain the fleet total at 11 Boeing 777Fs as an existing aircraft has gone back to its lessor. Emirates SkyCargo’s Boeing 777-F and 777 Mini-Freighter aircraft have flown nearly 950 charter flights in the last 12 months. Plans are also already underway to convert 10 passenger 777s into freighters, boosting the cargo fleet to 21 by the end of 2026. Emirates SkyCargo was the launch customer for the Boeing 777-F and the aircraft has been at the heart of the carrier’s operations since 2009 thanks to its range and payload capabilities.
UK logistics group welcomes faster airport vetting INDUSTRY representative body Logistics UK has welcomed a government plan to accelerate national security vetting checks for new recruits to the aviation industry, in a bid to break the logjam of staff shortages and delays that have afflicted the country’s airports. Policy manager Alexandra Herdman said it would be especially welcomed by the airfreight sector. She said: “While safety and security must always be of paramount importance, it is vital
that new staff can be processed into their roles as quickly as possible, particularly as the sector continues to experience a surge in demand. “New staff will be crucial if operators are to maintain the UK’s highly interconnected air supply chain, which supports so many critical areas of the UK’s economy. Our members look forward to working with government to ensure that the recruitment process can be completed as quickly as possible.”
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Korea’s Air Premia Airlines goes live with iCargo SOUTH Korean start-up Air Premia Airlines has gone live with IBS Software’s iCargo management solution for its air cargo business. The mid- to long-haul start-up carrier start-
The carrier’s vice-president, Daniel Kim said: “The iCargo solution from IBS meets and exceeds many of our requirements for a cargo solution. We are also looking forward to
ed operations in August 2021. With operations based at Incheon (ICN) airport, it flies to Vietnam, Singapore, Thailand, Los Angeles using Boeing 787-9 aircraft. Air Premia is using the entire suite of iCargo Sales and Operations from IBS Software, with US Customs capabilities to help streamline its cargo booking and operations processes, including cargo reservation, capacity allocation and management, AWB stock management, cargo product and service portfolio management, proactive disruption management, cargo acceptance and load planning. It is aimed at streamlining service to customers.
joining the significant iCargo community of customer airlines, whom we believe will also be a helpful source of guidance in our journey to become a successful cargo carrier in the coming years.” Global head, cargo and logistics solutions at IBS Software, Ashok Rajan, added: “We strongly value the commitment that Air PREMIA has to IBS and the iCargo product, and are looking forward to providing excellent support to Air PREMIA in its growth. We’re particularly proud of delivering the solution to market extremely quickly – in just under eight weeks – which is critical for a start-up airline.”
Caribbean Airlines offers Cuban connection CARIBBEAN Airlines has expanded its cargo network to and from Cuba with a partnership with general handling agent Aerovaradero. The airline will offer bellyhold cargo services twice weekly into Havana on Tuesday and Saturday on its scheduled passenger flights
Community (CARICOM) to the Cuban market and Caribbean Airlines Cargo will be the primary carrier. General manager of cargo and new business development, Marklan Moseley, stated: “Caribbean Airlines Cargo has supported the
with the handling agent distributing cargo around the country. The service is expected to carry general cargo, pharmaceuticals, live animals and perishable goods. Services will operate via Port-of-Spain, Trinidad, with connections to the wider Caribbean, including Guyana, Jamaica, and Barbados and several other destinations. The exporTT body has supported Caribbean Airlines in the start up of its Cuban operations. The Havana-based trade organisation provides access from the Caribbean
movement of goods between Cuba, Guyana and Trinidad via charter flights in the last couple of years. However, this expansion to offer full cargo services via our passenger flights, is a welcome and exciting development. “It will improve connectivity and increase opportunities for trade and the seamless movement of cargo between Cuba, and the region.” Caribbean Airlines Cargo recently relaunched cargo operations to Suriname and Curacao with twice weekly flights on both routes.
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NEWS
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IAG Cargo renews with CargoAi brings its digital ecosystem expertise to CHAMP’s Traxon CargoTech cargoHUB
IAG Cargo has extended its partnership with CHAMP Cargosystems for access to the latter’s Traxon cargoHUB platform, continuing to work with the global IT provider on services for access to its network of freight forwarders. IAG Cargo, one of the world’s largest cargo carriers with access to a fleet of over 530 aircraft, has been using CHAMP’s solution for more than seven years. The platform facilitates business with all community players via a single system regardless of message format or protocol. “The connectivity enables seamless and efficient communication with all of our supply
chain partners worldwide,” said Angel Cabeza, head of technology change at IAG Cargo. “We look forward to more years of service with CHAMP.” “We are delighted to have IAG Cargo renew for CHAMP’s Traxon cargoHUB solution,” added Nicholas Xenocostas, VP commercial and customer engagement at CHAMP Cargosystems. “CHAMP looks forward to expanding our set of services and further connect the airline to our community. We will continue to endeavour to provide the best services to connect all players throughout the air cargo supply chain.”
DHL to invest £482m in UK e-commerce
ONLINE platform provider CargoAi has joined forces with CargoTech, ECS Group’s Cargo Digital Factory and Wiremind Cargo in helping to digitise the air cargo industry.
airline customers are offered three product portfolios instead of one, and benefit from having a single contact capable of discussing a complete end-to-end digitalisation plan for
Cargo Digital Factory and Wiremind Cargo serve their airline, GSA and GHA customers’ internal processes, whereas CargoAi digitises the interface between freight forwarders and those companies. CargoAi says that joining CargoTech allows it to bring its technology to a wider audience. The individual CargoTech companies operate separately but coordinate their activities to offer complementary products aimed at digitising air cargo processes. As a member of CargoTech, CargoAi plans to gain greater reach, shared marketing and communication resources, and a larger product spread to present to customers. Potential
their company. “What CargoTech was missing in its portfolio until now was an online distribution platform. CargoAi not only fills that gap as the world’s only cloud-native based, neutral, SaaS marketplace, but also brings the benefit of an expanded customer base,” explained CargoTech president, Cedric Millet. CargoAi CEO Matthieu Petot added: “Given our extensive cross-sectional reach, we also see it as our responsibility to advocate for sustainability within the industry, both by developing products that promote a greener future, as well as by positioning ourselves as the sustainability experts within CargoTech.
New livery pays tribute to Qatar Airways Cargo people
DHL is to invest £482m in its DHL Parcel UK operation, including a new 25,000sq m hub near Coventry Airport. The investment follows a 40% volume uplift since the start of 2020 with soaring demand for its e-commerce and B2B services. The new hub at Segro Park south of the airport will have a capacity for over 500,000 items per day and is expected to create over 600 new jobs. It will offer secure bonded storage and customs capabilities to support international e-commerce, a 48-door cross dock facility and automatic sorting of mixed sized and weight items. The building has been designed to minimise its environmental impact through solar panels, LED lighting and landscaping to protect biodiversity. An initial £64m will be invested in upgrad-
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ing the company’s fleet with a major focus on alternative fuel vehicles. The fleet investment includes six fully electric 18-tonne trucks, 30 Liquified Natural Gas (bio-LNG) trucks, and 18 electric tugs. The business will also invest over £190m to create 10 new collection and delivery depots across the UK, and 20 more existing sites will be expanded. The new and expanded depots will create an additional 3,500 jobs across the country. Peter Fuller, CEO of DHL Parcel UK, said: “This investment is a real demonstration of the excellent work our people and partners have delivered over the past two years to get us to the level of growth where major expansion is required to meet customer demand. e-commerce is going to continue to shape the world around us.”
QATAR Airways Cargo unveiled a new ‘Moved by People’ livery on one of its Boeing 777 freighters in Toulouse on 29 June. The aircraft, which was en route to Doha via Oslo is a thank-you to the carrier’s highly diverse group of employees, and shows the faces of a number of Qatar Airways Cargo people on each side. The freighter will serve as the company envoy for Chapter 4 of the WeQare initiative, which focuses on diversity, and will go on to deliver this message throughout the airline’s global network. Chief officer cargo at Qatar Airways, Guillau-
me Halleux, explained: “This Moved by People freighter is dedicated to the 2,873 diverse colleagues who take Qatar Airways Cargo from strength to strength. It is their dedication, innovation, and collaboration that has made Qatar Airways Cargo the world’s number one cargo airline today.” “It is a visible reminder that our individual characters, backgrounds, and skills are what constitute our multicultural Qatar Airways Cargo family,” Halleux added. Chapter 4 Diversity is the latest focus topic in WeQare’s sustainability initiative centred around the environment, society, economy, and culture.
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WFS goes 100% green in Denmark WORLDWIDE Flight Services’ (WFS) cargo operations in Denmark can now generate all their power requirements through renewable energy after entering a partnership with NRGreen to create the largest solar plant in Greater Copenhagen. The sustainability initiative is NRGreen’s first Climate Agreement in the aviation industry and involves positioning 3,500 panels across the 10,000sq m roof area of WFS’ cargo facilities at Copenhagen Airport. The system will provide an annual CO2 saving of up to 240 tonnes. Energy generated by the solar panels will power WFS’ all-electric forklift and vehicle fleets and the LED lighting systems of each cargo terminal, as well as the company’s GDP-certified pharma centre. The project follows over 18 months of consultation and development work.
As part of the cargo expansion project, the solar panels will also be fitted to the entire roof area of WFS’ new 3,700sq m warehouse at Copenhagen Airport, which is due to open in late 2022. WFS is the largest cargo handler in Copenhagen, supporting 31 airlines with flights to and from the Danish capital as well as more than 125 offline carriers. In May 2022, WFS CEO, Craig Smyth, launched the company’s ‘Our Sustainable Flight Path’ programme to steer the next level of WFS’ Environmental, Social and Government (ESG) strategy, and to support the responsible growth of its global air logistics operations. Developed with the support of PwC’s Sustainability team, it aims to coordinate, build upon, and accelerate the numerous sustainability projects across the company’s network.
Etihad Cargo reinforces commitment to China capacity
ETIHAD Cargo says it has reinforced its commitment to the Chinese market with the introduction of 15 direct passenger and freighter flights per week. Throughout the pandemic, the carrier operated a wide variety of capacity, including reconfigured cargo-only passenger freighters. However, from July onwards, it will continue to expand operations, focusing exclusively on direct passenger and dedicated 777 freighter flights. In addition to cargo capacity on passenger flights, Etihad Cargo also operates Boeing 777-200 freighter flights daily for Shanghai and six times per week for Hong Kong, bringing the total cargo capacity into and out of China to 2,708 tonnes per week. Senior vice president global sales and cargo at Etihad Aviation Group, Martin Drew, said: “As the Chinese market starts to recover from COVID challenges and zero-COVID restrictions are lifted, Etihad is pleased to resume its passenger operations to Beijing and reaffirm our commitment to Etihad Cargo customers with the introduction of capacity on key trade lanes. These flights will connect China to the Middle East, Europe and the rest of the world via Etihad Cargo’s hub in Abu Dhabi. “China is a critical strategic market for Etihad Cargo, and the direct flights between the two capital cities and other major destinations will further strengthen the comprehensive strategic partnership between the United Arab Emirates and China,” Drew concluded. Throughout the pandemic, Etihad Cargo continued to operate direct routes into China, providing cargo capacity via a fleet of modified mini freighters. With the resumption of passenger flights and a schedule of freighter flights, the mini freighters will be taken out of rotation. Etihad Cargo recently announced its summer schedule, which introduced capacity to destinations in Asia, Africa and Europe. In addition to adding direct flights into and out of Beijing, Shanghai and Hong Kong, the carrier will continue to operate its Boeing 777 freighter network with flights across Chicago, Dhaka, Frankfurt, Hanoi, Ho Chi Minh City, Johannesburg, Kenya, Milan and Riyadh.
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CHARTER BROKERS
CHARTER BROKER: THE INTERMEDIARY BETWEEN CLIENT AND AIRCRAFT “Diversity and innovation are crucial to the survival of a business – standing still has certainly never been an option”
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here is no mystery as to the role of a charter broker in the air freight industry: find the most suitable aircraft at the best price for the client’s requirements and ensure the smooth running of the charter from first point of contact to landing. Acting as intermediary between a client, such as a industrial shipper, freight forwarder or government agency and aircraft operator or owner, the broker will source everything and deal with all the detail. For this, an agreed commission is levied within the charter price. There are a range of types of broker: from small, boutique brokerage to large broking companies with offices worldwide. All will have access to the same fleet of freighter aircraft. As well as the traditional telephone approach, brokers now also use online platforms which consolidate data from any number of operators anywhere and which give real-time information on the availability and position of thousands of cargo aircraft around the globe.
Thirty-five years Last month, Russi Batliwala, chairman at Chapman Freeborn, celebrated 35 years with the leading air charter broker. Coming from an aviation family, Batliwala was naturally drawn to the industry and he began his career working for commercial airlines after he arrived in Germany aged 21. It was not long before a job advertisement caught his eye in 1987: ‘Aviation company needs a pair of hands to help.’ Within days he had joined Chapman Freeborn, which at the time was focused on automotive cargo, as a trainee charter broker. As the years advanced so too did Batliwala’s career at Chapman Freeborn. He took over management of Chapman Freeborn Germany in 1990 and of the group’s worldwide cargo product a decade later. In 2009, he became CEO of the Group and ever since Batliwala has been instrumental in the development of the company’s global expansion strategy, setting up many key global charter operations and subsidiary businesses in Africa, Asia, Australia, Europe and North America. This ever-evolving development is something that is especially important to Batliwala, who comments: “Diversity and innovation are crucial to the survival of a business – standing still has certainly never been an option.” On the occasion of Russi’s 35th anniversary, Chapman Freeborn CEO Eric Erbacher commented: “Let me take this occasion to thank Russi very much for arriving at this amazing milestone and for being an earnest part of our group. He has delivered and continues to deliver countless achievements and accomplishments, and without his support our company would never have been as successful as it is. It is his enthusiasm and dedication that have brought us to this height.”
New office The world’s largest aircraft charter specialist, Air Charter Service, has opened a new office in London Gatwick as it looks to drive forward the company’s ambitious growth plans. Air Charter Service’s CEO, Justin Bowman, said of the opening: “There are two main parts to our business. The first is finding and building relationships with cli-
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ents and the second is employing talented aviation professionals to provide them with a high-end service ensuring those customers get the best possible solution. We feel that this new office in Gatwick will help us in both of these areas. “We have been based in the borough of Kingston, southwest of London, since we were founded in 1990, which has served us well. With easy access to the City along with the aviation hubs of Farnborough and Heathrow nearby, our head office is well located to visit our customers and suppliers and, in terms of recruitment, we have been limited only by the number of people we can train at one time.” Heading up the new office as CEO will be Alex Sadler who has been with ACS for nearly a decade. He commented: “I can’t wait to get started building a new team here at Gatwick. I will miss being based at the ACS HQ with our fantastic team there but we will still be part of the ACS family and this office opens up a new world of possibilities to expand it even further.”
You’re a winner! Air Charter Service, picked up the highly acclaimed World Air Cargo Award’s Charter Broker of the Year Award for the tenth year in a row on Wednesday, June 15. The prestigious awards ceremony was due to take place during the Air Cargo China exhibition at the Shanghai New International Exhibition Expo Centre, but had to be held virtually. Dan Morgan-Evans, Air Charter Service’s group cargo director, commented: “I would like to take this opportunity to thank all our clients, suppliers and friends in the industry that voted for us again this year. “I am immensely proud of our team here at ACS. Not only the cargo department but everyone involved in ensuring we continued to deliver the highest levels of service to our customers throughout this unique period for the air cargo industry. I would also like to thank our airline and industry partners who have often delivered in the most challenging circumstances.”
Online marketplace Leading French air charter broker Avico has started listing freighter capacity with online marketplace Airblox, a fintech platform which enables brokers, freight forwarders and airlines to trade cargo capacity in the form of standardised electronic Block Space Agreements (eBSAs). A block space agreement (BSA) is the purchase of an agreed capacity or space on the flight of an airline or a carrier. Buyers of capacity of any size can bid for, buy out right or block space from the holder of a BSA electronically using Airblox’s eBSAs. “This is a collaborative alliance as we create the world’s first digital cargo capacity exchange, where air cargo capacity can be traded as eBSAs” said Edip Pektas, founder, Airblox. “As the leading French air broker with over 26 years’ experience in chartering, Avico is a perfect fit to join our growing community of airlines, GSAs and freight forwarders benefitting from our air cargo capacity.” Airblox users can bid for an eBSA by submitting offers on single or multiple lanes where the seller can review and accept the lane to
FEATURE
the bidder of their choice. Users can also buy space, purchasing on single or multiple lanes, or block space, reserving single or multiple lanes for a partial premium of the purchase price set by the seller. “We are aiming to optimise the capacity we are chartering and create value on otherwise empty legs on behalf of our customers across the air freight community, even for ad hoc flights,” said Sébastien Drieu, cargo director, Avico. “If we charter a freighter to
transport oversized cargo, for example, our customers will benefit from us being able to make use of capacity, which would otherwise not be used. At the same time, we are creating new opportunities for the airfreight community worldwide and adding value to the market.” Airblox is the first online platform to enable air cargo capacity to be traded in a blockchain infrastructure ensuring secure transactions.
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VIEW FROM THE MAINDECK
WIREMIND CONTRIBUTES TO A MORE SUSTAINABLE CARGO INDUSTRY
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irfreight software firm Wiremind Cargo can make a major contribution to sustainability in the industry, says CEO Nathanaël de Tarade. It is approaching the issue from two angles: providing intelligent solutions that help its airline customers to best manage their capacity and processes, and auditing its own processes with an aim to reduce negative impact. “Sustainability is all about ensuring that what we do to meet our current needs, does not negatively affect the ability of future generations to meet theirs,” he states. “Whether we are acting as a business, as individuals, or within society in general, we all share that responsibility.” At Wiremind Cargo, the sustainable approach is two-fold, he continues. The first is the company’s work philosophy, in particular when it comes to internal processes such as how code is written and optimised. Where large companies often have thousands of server resources that are fragmented, rarely optimised, and often not fully utilised, the company’s approach is to write code with extremely high standards of quality in order to
avoid this situation. A concrete example would be the newly launched algorithm in SkyPallet, one of the most innovative products of Wiremind Cargo, which is written entirely in RUST, a recent programming language with a footprint that is much lower than certain other available options, while still offering extremely high performance. In addition to sustainable work processes, Wiremind has also audited itself with regard to carbon emissions. In cooperation with the partner hosting its data, it recently measured its CO2 footprint for all its software architecture – its cloud servers and models, and so on. A more in-depth method of calculation took into account the operations of the company and the data centre, generators, air conditioning in the offices, production centre electricity usage, shipping, travelling, staff, IT equipment, and a whole host of other aspects. The result was that the entire Wiremind Group jointly emits around 10 tonnes of CO2 per annum the equivalent of a couple of cars. “This shows that we are doing something right in getting our emissions under control,” Tarade says. Similar, regular audits will help to
track implemented improvement measures. The second, more visible approach to sustainability is in the capability of Wiremind Cargo’s digital solutions. Its flagship SkyPallet product is a clear contributor to a more efficient and sustainable use of capacity and available resources. “We are not the ones who decide what type of fuel is used, or how many aircraft fly per day,” Tarade clarifies “So, what we do is clearly on a small scale. However, what our product can do is reduce space wastage. Our end goal is to help the industry to ship the same amount of freight by using less capacity.” Similarly, Wiremind Cargo’s recently launched CargoStack CMS suite includes modules that also aid in avoiding wasted space: the overbooking forecast module is one example and is currently being fine-tuned. “We are continuously improving our solutions to make them even more efficient and useful contributors to the industry, so I am very much looking forward to the next implementation of these modules with our airline customers,” Tarade concludes.
Power to the people at Oman Air OMAN Air, the national airline of the Sultanate of Oman, is creating more opportunities for Omanis from varied academic backgrounds. The airline hopes to boost representation in the organisation, particularly in professional disciplines and senior management. While the company values employees from diverse backgrounds and nationalities, Hilal bin Ali Al Siyabi, senior vice president – people, stated: “Oman Air is proud to have achieved an Omanisation rate of 94% (excluding female cabin crew) at June 2022, which represents a high percentage considering our extensive international business footprint. Presently, we employ 2,811 Omanis alongside highly skilled and experienced colleagues from 64 nations.”
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