Arizona Humane Society Annual Report 2009-2010

ANNUAL REPORT 2009-2010

NIKKI A336617

TABLE OF CONTENTS Letter from the Executive Director 5 Board of Directors 5 Admissions 7 Emergency Animal Medical Technicians™ 8 Second Chance Animal Hospital™ 11 Spay/Neuter & Wellness 12 Adoptions 14 Euthanasia 17 Alternative Placement 19 Volunteers 21 Community Outreach 22 Humane Education 25 Retail 27 Events & Corporate Partnerships 28 Giving 30 Planned Giving 33 Financials 34

COVER: FREYA A337359

“We are able to serve as the leading animal welfare organization in the state because of your generosity. We are so grateful for your compassion and continued support.�

-Guy Collison, Executive Director COWGIRL A286836 & GOLDIE A286839

LETTER FROM THE EXECUTIVE DIRECTOR

Dear friends, This year, Arizona Humane Society saw many positive changes within our organization and our community. Not only did we save a record number of lives in Second Chance Animal Hospital™ and by expanding our isolation area, but we also took great strides in our effort to overcome pet overpopulation with the introduction of One Spay at a Time and the Spay/ Neuter Incentive Program (SNIP). We also continued our internal growth as an organization, focusing on what we want AHS to be in the next three years, paying particular attention to “how we do what we do.” Evidence of this is messaged in our brand dimensions: our compassionate spirit, dignity for people and pets, confident transparency, leading edge advocacy and the joy of pets.

I am very excited to continue our journey along the path that we have created for ourselves here at AHS. And I must thank you - our donors, volunteers, and supporters - for being there with us every step of the way. We simply could not rescue, shelter, heal, adopt and advocate for the animals without you. Funded solely by donations and small service fees, we are able to serve as the leading animal welfare organization in the state because of your generosity. We are so grateful for your compassion and continued support.

Sincerely,

Guy Collison Executive Director

mission & contents

ARIZONA HUMANE SOCIETY BOARD OF DIRECTORS

Ed Troell, Chair Rob Kort, Chair Elect Daryl Weil, Chair Emeritus; Co-Chair, Development & Endowment; Co-Chair, Compassion with Fashion Susan Wissink, Chair Emeritus; Co-Chair, Development & Endowment; Co-Chair, Compassion with Fashion Bob Koons, Treasurer; Vice Chair, Strategic Planning; Vice Chair, Finance & Audit Kimberlee Reimann Padilla, Vice Chair, Marketing Linda Parkis, Secretary; Vice Chair, Legislative Action & Government Relations Patty Withycombe, Vice Chair, Board Relations

BOARD MEMBERS AT LARGE

Maureen Beyers (Chair Emeritus), Bryant Colman, Janet Cussler, Ann Damiano, Craig Doyle, Melinda Morrison Gulick, Michele Hallier, Mike Lenderink, Patrick Loftus, Cindy Martin, Michael Napier, Mitchell Portnoy, Mary Frances Ray, Anthony Salcito, Meredith Savage, Ann Siner, Cindy Watts

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SCUTTLES A333603

ADMISSIONS We accept all animals that need our help, regardless of breed, age, gender or medical condition. Last year, we took in 44,073 lost, scared, abandoned, sick and injured animals.

Of those, 39% were surrendered by their owners.

18,174 dogs 24,532 cats 1,367 other (critters and wildlife)

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EMERGENCY ANIMAL MEDICAL TECHNICIANS™ The Arizona Humane Society’s Emergency Animal Medical Technicians, or “pet paramedics,” are the state’s designated response team for animals in distress. They provide triage onsite and stabilize animals to be transported to our Second Chance Animal Hospital™ for treatment. EAMTs also provide technical rescue assistance to animals caught in life-threatening situations and play a key role in the investigation of suspected cases of animal cruelty and neglect, which frequently require their expert testimony during trial.

Last year, our EAMTs responded to 22,771 calls for animals in need. In many cases, the animal is a stray who is malnourished and often injured from fighting to survive on the streets. Other emergency calls require our EAMTs to conduct animal cruelty investigations which may involve neglect, abuse, hoarding, and fighting.

Our EAMT program was the first of its kind in the country. Our specially trained professionals all completed our EAMT Academy, which is offered to the public several times a year for those interested in earning certification.

The EAMT program is endorsed by Phoenix Police Department, Phoenix Fire Department, the Office of the State Fire Marshal, Arizona Veterinary Medical Association and VTEC, the state’s leading provider of veterinary technician education courses.

MOST COMMON RESCUE CALLS: Injured dog or cat Sick dog or cat Animal in danger (traffic, roof, tree, etc.)

MOST COMMON CRUELTY CALLS: Abandonment No water Welfare check 8

“I have both the most challenging and most rewarding job. I’m proud to be a part of an organization that realizes the need to think differently and develop new, innovative programs and services like our EAMT™ program.”

-Val Newman, EAMT TONY A335489

“I have seen just about everything in Second Chance. It’s heartbreaking. But I am grateful to be part of a team of compassionate and dedicated veterinary professionals. There is no way to describe how incredible it is to be responsible for giving an animal a second chance at life. And we do it every day.”

-Dr. Leo Egar OBIE A339240, TECHNICIAN SHAUN SIMMONS & DR. SWANETH PORALATIN

SECOND CHANCE ANIMAL HOSPITAL™ Second Chance Animal Hospital is the largest shelter-based trauma facility for homeless animals in the Southwest and is home to five well-seasoned veterinarians with diverse backgrounds, all of whom have made shelter medicine their passion. Second Chance Animal Hospital uses advanced technology and equipment to provide superior care to sick and injured homeless animals.

This year, we added new dual head surgery lights, a Nikon Eclipse microscope, and a range of new surgical instruments, thanks to a very generous private donation. Our standards are so high that we are one of only a handful of shelters to become accredited by the American Animal Hospital Association (AAHA)­. And we have been for over twelve years.

12,807 lives saved in Second Chance Animal Hospital 11

SPAY/NEUTER & WELLNESS Arizona is in the midst of a pet overpopulation crisis. As the state’s leading animal welfare organization, we feel that it is our responsibility to offer a solution - an affordable and accessible solution.

Our Marge Wright Low-Cost Spay/Neuter & Wellness Clinic and our Margaret McAllister Brock Low-Cost Spay/Neuter & Wellness Clinic both offer low-cost services that include spay/neuter procedures, vaccines, microchipping, heartworm prevention and more. For pet owners who cannot access these locations, our mobile clinic travels throughout the Valley to provide spay and neuter services. All of our medical facilities are accredited by the American Animal Hospital Association.

This year, we implemented two community-focused initiatives: One Spay at a Time, which allows our EAMTs™ to offer discounted surgery coupons to residents in the homes to which they are called, and the Spay/Neuter Incentive Program (SNIP), allowing us to provide spay/neuter services at just 30% of the already-low cost to those receiving state assistance. And, as always, we spay or neuter every pet before they are placed for adoption.

Since 2007, a special group of AHS supporters called the Circle of Friends have donated specifically to support our spay/neuter initiatives. These passionate donors have made possible the spay/neuter surgeries of tens of thousands of animals and have undoubtedly reduced pet overpopulation in our community. Their gifts have been critical in establishing One Spay at a Time, through which over 500 animals have been spayed/neutered since the program’s inception in early Fall, 2010.

20,565 total spay/neuter surgeries 8,906 spay/neuter surgeries at our public clinics 11,659 spay/neuter surgeries in shelter surgery 6,704 owned animals who received wellness services 12

“On average, we intake 121 animals every day 11% more than last year. I’m proud of the fact that we are educating the community and giving them the tools they need to help us begin to solve this drastic problem of pet overpopulation.”

-Nancy Bradley, DVM, Director of Medical Services BERT A341967, DR. GREGORY LEWIS & PUBLIC CLINICS SUPERVISOR, LENA ZUBIA

ADOPTIONS Since 1957, the Arizona Humane Society has fostered the belief that every pet deserves a good life. We are committed to finding a forever home for every healthy, adoptable animal who comes through our doors. Our compassionate adoption counselors carefully screen potential adopters and conduct supervised family and pet introductions to ensure the family and the pet are a good long-term match.

We are dedicated to finding a match for every pet, regardless of their age or how long they have been at our shelter. We feature pets in our shelters, on our website, and through social media and traditional media outlets.

With discounted costs for Prime Time pets (5+ years) and Lonely Hearts Club pets (30+ days at shelter), and star status for our Pets on Parade guests, Shelter Buddies and other media pets, we can make sure no animal is overlooked in the search for a new family member.

Last year, AHS re-homed 16,679 animals through adoptions, alternative placement, rescue partnerships, and reunions with owners.

5,191 animals adopted from Sunnyslope Faciility 4,813 animals adopted from Campus for Compassion 580 animals adopted from Petique 32 animals adopted from Petopia 1,448 animals adopted from PetSmart offsites 14

“Chelsea matched me with Lambeau when she was just three months old. I knew that everyone took such good care of her while she was at AHS, especially Chelsea, who was also her foster mom while she was recovering from a severely injured right eye. She doesn’t even know she was ever hurt because everyone has shown her so much love!”

-Jamie Sowder. Adopter

LAMBEAU A331798 & ADOPTION COUNSELOR CHELSEA KNOTTS

BEAUTY A337365

EUTHANASIA The Arizona Humane Society is an open-intake facility; we don’t turn away pets that we know will need to be humanely put to sleep or that we know will take longer to be adopted.

We take every single animal that needs our help.

We also offer euthanasia services to pet owners in our community who cannot afford veterinary office charges for their pets who are suffering due to age, illness or injury.

To be a “no-kill” shelter, we have to first become a “no-kill” community. Despite our best efforts, Maricopa County has the second worst pet overpopulation problem in the country (second only to Los Angeles County). Just last year, 94,889 pets entered Valley shelters and of those, 48,567 were put down. There are simply far more pets than there are people to care for them.

Until Maricopa County joins together as a community to spay and neuter pets and decrease our pet overpopulation problem, the euthanasia of animals who might have been saved with time, space, and treatment will continue. The good news is that more people are making the choice to spay and neuter. With your help, and through the hard work of various animal rescue organizations, we can reach the goal of saving all the healthy, friendly, and treatable animals in Maricopa County.

18,038 for severe medical conditions 7,916 for extreme behavior issues 4,221 owner-requested

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MISSY A337463

ALTERNATIVE PLACEMENT Through our many alternative placement programs, we are able to ensure that pets get second chances through means other than traditional adoption. We find foster homes for animals who are recovering from illness or injury until they are healthy and adoptable. We reunite lost pets with their very worried and distraught owners. We work with local animal welfare agencies to meet the specific needs of certain animals, including breed-specific rescues or, on very rare occasions, wildlife rescue organizations.

We also have some very unique programs designed to meet the needs of those in our community who are temporarily unable to care for their own pets. These include: Project Safehouse - foster care for up to 30 days for the pet(s) of an individual entering a domestic violence shelter Project Active Duty - foster care for the pet(s) of military personnel being deployed for active duty for the duration of their deployment Project Assist - foster care for the pet(s) of individuals who are hopsitalized or in an emergency situation Agnes Program - medical care for the pet(s) of patients being treated for HIV/AIDS Next of Kin Assistance - care for the pet(s) of violent crime victims while their loved ones grieve and until they decide where to home the animal(s) Disaster Relief - care for displaced animals after a fire, flood or auto accident for up to seven days to allow the owners to recover and get their affairs in order

3,275 animals transferred to partner rescue organizations 581 animals released to Maricopa County Animal Care & Control 97 animals released to wildlife organizations 23 animals released to finder 910 animals returned to owner 19

“I feel that volunteering makes me a better person, knowing that I am helping the animals find their forever homes. The experience here makes me realize how important Arizona Humane Society’s efforts are to the community and to our furry friends.�

-Roman Trugillo, Volunteer ROMO A337007

VOLUNTEER SERVICES We could not do what we do without our dedicated volunteers who embody the joy of pets and the compassionate spirit behind our organization. We task our volunteers with a tremendous amount of work, from walking dogs and cuddling cats to working in our retail stores and helping at our signature events (and everything in between). They always come through for us, smiling all the while. They are an incredible group of passionate people and we are so grateful for their commitment to the animals.

1,741 total volunteers 359,027 total volunteer hours (the equivalent of 173 full-time employees) 4,831 animals cared for in foster care

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COMMUNITY OUTREACH Our community often takes an interest in what we do here at AHS, so we are frequently asked to host a public information booth at an event, speak to a group, or give a tour of our shelter.

Our tours and public information booths are led and operated by volunteers, and often our volunteers act as featured speakers. Many tour guests, whether they are corporate groups, school children or scout troops, bring us monetary donations or boxes of items from our Shelter Wish List. We are continually impressed with the passion and generosity of our community members!

Some of our goals for the near future include the incorporation of Humane Education in school curriculum, public workshops that focus on topics such as behavior training, and offering a wider range of veterinary services in our public clinics with affordable payment options.

53 tour groups 580 people toured 25 speakers bureau presentations 30 public information booths $7,200 donated by tour groups 22

“AHS cares for the homeless animals who have no one else to take care of them. When I volunteer, it feels good to know that I’m doing something positive to make a big impact in my own community.”

-Gabby Davidson, Volunteer SPEEDRACER A336365

“Animals don’t have voices so they look to us to assist them when they need help.”

- Bailey Benson SILKE A337565

“The best thing about camp is that I learned good and bad things about the animals. I learned how to feed horses and how to pet them, but also how people can be so cruel to dogs and cats. When I get my forever animal no one will every take him away from me. I will give him all the love I can.”

- Victor Zapata STRATUS A337451

“My heart gets so happy when the animals I have cared for get adopted. It just makes my day!”

- Hunter Nikolaus FRENCHIE A334093

HUMANE EDUCATION In its first full year back in operation at AHS, Humane Education hit the ground running.

Humane Ed-venture and Camp Compassion campers enjoyed blended humane and character education offerings. All year long, our campers worked diligently to find forever homes for our shelter animals by enhancing the kennel card photos of our featured pets with decorative picture frames bearing heartfelt messages that successfully caught the eyes and hearts - of many an adoptive pet parent. We also introduced Birthday Parties this year and celebrated with a number of enthusiastic “Party Animals” of all ages - from six to 67.

After bringing lessons of kindness and compassion to so many children last year, 2011 will expand on the success of that effort by adding school classroom presentations, in-service opportunities for teachers, an expanded web presence with downloadable activities for kids and teachers, and new onsite, multi-series training modules for teens on animal care and behavior.

66 Humane Ed-venture campers 108 Camp Compassion campers 166 Party Animals

“As a parent, I know I have choices on what I want to spend money on for my children. Sending my son to the Humane Ed Programs has been money well spent. The staff, volunteers and lessons have helped my son find his true passion, caring for animals. It has allowed him to blossom into a very giving young man who enjoys sharing his knowledge with others. As an educator, I appreciate the experiences the students are able to have. The children are given the opportunity to ‘pay it forward’ so to speak with classmates in promoting the caring of animals and sharing life experiences with one another. All children could benefit from this wonderful experience. My son has attended all camps offered and looks forward to ones in the future.”

- Valerie Nikolaus, parent 25

“Macerich is pleased to partner with Arizona Humane Society on an initiative that is the first of its kind in the Valley - shelter-operated retail and adoption centers where our customers can have a unique shopping experience while giving back to our community. Petique at Biltmore Fashion Park and Petopia at Desert Sky Mall are all about bringing the joy of pets to shoppers throughout Arizona.�

-Karen Litton, Macerich KATE BIRCHLER & FRANCINE MOORE OF MACERICH HOPE A337374, JOY A337365 & HONOR A337369

RETAIL In 2009, we opened Petique, an adoption and retail store at the Biltmore Fashion Park, the first shelter-operated store of its kind in the Valley. This year, through our continued partnership with Macerich, we opened Petopia at Desert Sky Mall, allowing us to reach more pet lovers in the West Valley.

In addition to Petique and Petopia, we also operate the Pet Emporium, a pet supply store within our Nina Mason Pulliam Campus for Compassion location and two thrift stores - one near South Mountain and one within our Sunnyslope Facility.

Proceeds from all of our stores directly support our lifesaving programs and services. With so many ways to shop for paws and cause, you can feel good about every purchase for your pets.

$92,499 raised from Pet Emporium sales $94,111 raised from Petique sales $1,744 raised from Petopia sales (open for one month) $314,473 raised from Thrift Store sales $9,725 raised from online retail sales and onsite at events 27

EVENTS & CORPORATE PARTNERS Individual and corporate sponsors supported our signature events and leading-edge programs and services for animals through unique sponsorship opportunities. From one-of-a-kind events like our Puttin’ for Pooches Poker Run, to our beloved signature events, we are so grateful for our corporate sponsors and their belief in our mission.

Signature Events Compassion with Fashion Pet Telethon Programs Sponsored Spay/Neuter Day or Week One Spay at a Time Spay/Neuter Incentive Program (SNIP)

846 Compassion with Fashion attendees 20 pets adopted at Compassion with Fashion $327,815 donated to Pet Telethon 28

“At PetSmart Charities, we do everything we can to fund programs and initiatives that save the lives of homeless pets. PetSmart, Inc. is proud to partner with organizations like the Arizona Humane Society for events that benefit the many companion animals their innovative services help every day.�

- Susana Della Maddalena, Vice President & Executive Director, PetSmart Charities SNOWBALL A337418

GIVING

Every single dollar makes a difference for the dogs, cats and critters in our care. We are so very grateful for the generous, thoughtful support we receive through our many giving opportunities.

Gifts of Cash How did your donations help homeless, abused and neglected animals? $25: Provided vaccinations, food and toys for one animal for a week. $50: Paid for a splint to set a fractured leg in our Second Chance Animal Hospital™. $50: Provided food and toys for two animals for a week. $150: Groomed three neglected animals with severely matted coats. $250: Covered the average cost to care for one animal until he was adopted. $500: Filled the gas tank of one EAMT™ rescue vehicle for two weeks. $1,000: Spayed or neutered ten dogs or 25 cats. $2,500: Bought medication for all animals in Second Chance for one week.

Tribute Gifts Many supporters chose to honor or memorialize loved ones, both two and four-legged, with a permanent tribute at our Nina Mason Pulliam Campus for Compassion.

Honor/Memorial Letters in any amount Tribute Bricks - $150 Buddy Wall Plaques - $300 Garden Plaques - $500 Bench with an Engraved Plaque - $2,000 Columbarium Services – Provides beloved pets a beautiful resting place while memorializing a lifetime of joy and companionship.

Naming Opportunities Supporters took advantage of unique naming opportunities at our Sunnyslope and Campus for Compassion facilities such as: Cat Casita - $5,000 Doggie Den - $7,500 Cat Get-Acquainted Room - $25,000 Dog Get-Acquainted Room - $30,000 Columbarium - $50,000 (each wall)

Goods and In-Kind Gifts Generous benefactors purchased items like food, leashes, blankets, towels, laundry soap and, of course, toys! Donors also gave cars, trucks, vans and boats, which are auctioned with proceeds supporting our leading-edge programs and services for animals.

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BLACKIE A336665

“We feel that all pet owners, regardless of their age, should plan for their pets in case something happens to them.

Arizona Humane Society’s Continuing Care program is available to anyone who names AHS in his or her final giving plans, and we’ve done just that. AHS is named in our Will not only because of the benefit of Continuing Care, but because we are so impressed with their programs, their facilities and their staff. We believe in what AHS does for animals.”

- Adrienne & Mickey Gibson SUKA, KATUT & ANJING

PLANNED GIVING PLANNED GIFTS IN ACTION Thanks to a very generous bequest from an animal lover who wished to remain anonymous, we were recently able to expand the isolation area for animals with contagious illnesses at our Sunnyslope facility. The expansion allows for 22 additional kennels for pets with upper respiratory infections and other highly contagious yet treatable medical conditions, allowing AHS to care for an additional 600 sick cats every year.

Another example of the impact of planned gifts is the creation of AHS’ Spay/Neuter Incentive Program (SNIP), allowing us to provide spay/neuter services at just 30% of the already-low cost to those receiving state assistance. This program was made possible by another anonymous planned gift. And it’s not just isolation and spay/neuter that benefit; legacy gifts are critical to all of our lifesaving programs and initiatives.

JOINING OUR LEGACY CIRCLE Members of our Legacy Circle ensure the future of the Arizona Humane Society and thousands of animals in need by including us in their final giving plans. A planned gift allows these individuals to enjoy the benefits of a gift to charity while making a powerful statement about their love of animals.

Legacy donors chose to remember us in many different ways: • Named AHS as a beneficiary in a Will or Living Trust • Made a gift of cash or appreciated securities to establish a charitable gift annuity with AHS • Created a charitable remainder trust (CRT) and named AHS as the beneficiary • Named AHS as the beneficiary of a paid life insurance policy or a retirement account A special benefit of membership in the Legacy Circle is enrollment of pets in our Continuing Care program. We’re pleased to make this program available to help Legacy Circle members plan for their animal companions’ futures. Pets enrolled in the program whose owners predecease them are placed with new forever families that are carefully selected by our staff.

600 additional cats we can now care for in isolation 582 animals spayed or neutered through SNIP 33

FINANCIALS Arizona Humane Society is a local, independent, nonprofit animal welfare organization funded solely by donations and service fees. Our organization does not receive funding from other humane societies, the government or tax revenue. We are able to serve as the leading animal welfare agency in the state because of the generosity of our donors, partners and supporters. We are proud that 85 cents of every dollar directly supports our programs and services.

Special Events Other 3.3% 4.7%

INCOME Public Support Service Revenues Special Events Other

$9,841,904 70.2% $3,063,692 21.8% $457,547 3.3% $663,058 4.7%

TOTAL $14,026,201

Service Revenues 21.8%

Public Support 70.2%

Fundraising 10.6%

EXPENSES Programs & Services Fundraising Administration

$10,104,772 85.4% $1,255,712 10.6% $477,798 4.0%

TOTAL $11,838,282

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Admin 4.0%

Programs/ Services 85.4%

“Fiscal responsibility is of paramount importance to the Board of Directors, leadership and staff of the Arizona Humane Society. Over the past year we were able to increase the amount of funding spent directly on programs and services for animals while providing excellent levels of customer service and quality of care.�

- Ed Troell, Board of Directors President PETER A337179

Nina Mason Pulliam Campus for Compassion Adoptions, Public Clinic, Pet Emporium, Administration 1521 W Dobbins Rd, Phoenix, AZ 85041 | 602.997.7586

Sunnyslope Facility Admissions, Adoptions, Public Clinic, Thrift Store, Second Chance Animal Hospital™, EAMT™ 1311 W Hatcher Rd, Phoenix, AZ 85021 | 602.997.7585

Petique at Biltmore Fashion Park Pet Boutique, Adoptions 2502 E Camelback Rd, Phoenix, AZ 85016 | 602.957.3113

Petopia at Desert Sky Mall Pet Supply Store, Adoptions 7611 W Thomas Rd, Phoenix, AZ 85033 | 623.245.6475

www.azhumane.org Adoptable Pets, Hours of Operation & more Photography generously provided by Diane Wallace of

www.snapfactory.com