AzBusiness Leaders 2013 - 2014

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In Arizona, we kick the future into high gear. So do our talented professionals, turning ideas into innovation, driving corporate expansion. Our state is in the top tier for job growth. We’re a Best State for Business. We have the country’s largest public university graduating the finest minds in high-demand disciplines. Arizona’s undisputed top-line priority is supporting and backing business. Icons Intel, Avnet, Boeing, Mayo Clinic, Banner, General Dynamics – and thousands of others – thrive here. Our aggressive pro-business policies and pro-growth legislation continue to lead the nation. Simply put, our state leads the pack. If you want to expand, we can help. Because when it comes to success, Arizona is all business.

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LEADERS

From the editor DIVERSITY BUILDS STRENGTH At one point in our state’s history, there was a group known as the “Phoenix 40.” The group was assembled in 1974 by Arizona Republic publisher Eugene Pulliam, attorney Frank Snell and KOOL owner Tom Chauncey. The group’s goal was to provide the leadership needed to improve transportation, decrease crime and bolster the state’s education system. They were an inflential group of leaders, but — with the exception of Gov. Raul Castro — it was a group of white men.

Times have changed. Leadership has changed. And those changes are reflected in the pages of Az Business Leaders.

When the concept of Az Business Leaders started to come into focus more than two years ago, the leadership at AZ Big Media — which publishes this magazine, Az Business magazine, AZRE, Ranking Arizona and four other magazines — began putting together a list of all the business leaders in Arizona that we thought should be considered for inclusion in the first issue of Az Business Leaders.

That list eventually contained the names of nearly 5,000 business leaders. From that initial laundry list of names, categories of leaders began to emerge: healthcare, real estate, banking, law, finance. From those main industry categories, we developed subcategories and placed names into those subcategories to make the list of names more focused.

Once the subcategories were identified, the names of leaders under consideration were placed into the most appropriate subcategory. Over the course of more than two dozen meetings, each subcategory was paired down to a list containing about 25-50 names. The lists were organic. An established leader would move on to a new company. A new leader would emerge. The names of some other leaders were brought to our attention through our online nomination process.

Once we were confident that we had a list of the best possible candidates to represent each category, we reached out to associations that cater to specific industries and reached out to established individual industry leaders and asked them to help us establish the 10 most influential leaders in each subcategory.

Once the 10 names were selected, Az Business Leaders’ selection committee picked the six leaders — four influential leaders and two impact players – who exhibit the greatest influence, experience and leadership in their industries.

The final list of Az Business Leaders shows that the state has come a long way since the days of the Phoenix 40. The drivers of Arizona’s economy who are profiled inside the pages of this magazine have counseled presidents. They have played tennis against Pete Sampras.

They have served as prosecutors during the Watergate scandal. They reflect a wide spectrum of ethnicities, age and gender.

But they share one thing in common: they are catalysts for Arizona’s economy. They are leaders. They are innovators. They have influence.

And when they speak, they make things happen. And together, they are guiding Arizona toward greatness.

Enjoy the first issue of Az Business Leaders.

Michael Gossie Editor in Chief michael.gossie@azbigmedia.com 10 AZ BUSINESS LEADERS 2013

President and CEO: Michael Atkinson Publisher: Cheryl Green Vice president of operations: Audrey Webb EDITORIAL Editor in chief: Michael Gossie Associate editor: Amanda Ventura Interns: Jacob Green | Jamie Mitchell ART Art director: Mike Mertes Graphic designer: Lillian Reid Photo intern: Cailey Kleiner DIGITAL MEDIA Web developer: Eric Shepperd Web and graphic designer: Lily Ciric MARKETING/EVENTS Manager: Whitney Fletcher Az BUSINESS MAGAZINE Senior account manager: David Harken Account managers: Ann McSherry | Shannon Spigelman OFFICE Special projects manager: Sara Fregapane Executive assistant: Mayra Rivera Database solutions manager: Cindy Johnson AZRE | Arizona Commercial Real Estate Director of sales: Steve Koslowski AZ BUSINESS LEADERS Director of sales: Carol Shepard RANKING ARIZONA Director of sales: Sheri King EXPERIENCE ARIZONA | Play Ball Director of sales and marketing: Zoe Terrill Scottsdale Living AZ BIG MEDIA EXPOS SCOTTSDALE SUPER EXPO/MARCH SCOTTSDALE SUPER EXPO/NOVEMBER Exhibit directors: Kerri Blumsack Tina Robinson | Marianne Avila Az Business magazine is published bi-monthly by AZ BIG Media, 3101 N. Central Ave. Suite 1070, Phoenix, Arizona 85012, (602) 277-6045. The publisher accepts no responsibility for unsolicited manuscripts, photographs or artwork. Submissions will not be returned unless accompanied by a SASE. Single copy price $4.95. Bulk rates available. Copyright 2013 by AZ BIG Media. All rights reserved. No part of this publication can be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or by any information storage and retrieval system, without permission in writing from AZ BIG Media.

VOICES OF LEADERSHIP

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LEADERS

Table of Contents BANKING

Banking & Finance................................ 20, 22 Mortgage Bankers....................................... 24 Specialty Bankers........................................ 26 SBA Lenders................................................. 28 Wealth Management...................................30

BUSINESS SERVICES

Advertising and Public Relations........ 32, 34 Business Insurance...................................... 36 Media............................................................ 38 Small Business............................................. 40 Social Media.................................................42 Transportation.............................................44 Workforce Placement.................................46

HEALTHCARE

Bioscience.....................................................48 Hospital Administrators....................... 50, 52 Specialty Hospital Administrators............ 54 Insurance Providers..................................... 56 Medical Group Leaders.............................. 58 Medical Research....................................... 60

MANUFACTURING

Aerospace & Defense.................................. 62 Energy...........................................................64 Environmental.............................................66 Manufacturing.............................................68 Technology - IT Services............................70 Technology and Bio Research.................... 72

12 AZ BUSINESS LEADERS 2013

PROFESSIONAL SERVICES

Accounting................................................... 74 Law - Banking.............................................. 76 Law - Bankruptcy........................................ 78 Law - Business & Corporate.......................80 Law - Commercial Litigation..................... 82 Law - Construction......................................84 Law - Employment & Labor Relations......86 Law - Environmental................................... 88 Law - In-house Counsel............................. 90 Law - Managing Partners........................... 92 Law - Intellectual Property........................94 Law - Mergers & Acquisitions....................96 Law - Real Estate.........................................98 Law - Securities & Finance.......................100 Law - Tax.................................................... 102 Management Consultants......................... 104

COMMERCIAL REAL ESTATE

Architects...................................................106 Broker-Managers................................108, 110 Broker-Industrial........................................ 112 Broker-Medical...........................................114 Broker-Office..............................................116 Broker-Retail............................................... 118 Property Managers.................................... 120 REIT Managers..........................................122 Contractors..........................................124, 126 Developers...........................................128, 130 Subcontractors............................................ 132

RESIDENTIAL REAL ESTATE Developers...................................................134 Home Builders............................................136 Services........................................................138 Realty Firms...............................................140

ARTS & ENTERTAINMENT

Art & Entertainment................................ 142 Chefs...........................................................144 Food & Beverage........................................ 146 Retail........................................................... 148 Sports.......................................................... 150 Gaming........................................................ 152 Tourism........................................................154 Hospitality...................................................156 Special Events..............................................158

WHO’S WHO

CEOs...........................................................160 CFOs............................................................162 Diversity Leadership................................. 164 Economic Development............................ 166 Education.................................................... 168 Government............................................... 170 Icons, Legends & Mavericks.....................172 Philanthropists............................................174 Nonprofit Charity..................................... 176 Nonprofit Foundations..............................178 Women Executives.................................... 180 Women Business Owners..........................182

VOICES OF LEADERSHIP

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LEADERS

Index of Leaders Jim Achen, Jr....................................116 Richard Adkerson...........................160 Kelley Ahrens...................................114 Muhammad Ali................................172 Bonnie A. Allin................................ 44 Benito Almanza................................20 Tracy Altemus..................................114 Alex Amador.................................... 152 Hank Amos..................................... 108 Susan Anable..................................... 38 Rhonda Anderson............................. 54 Kimberly Anderson-Matich...........182 Mara G. Aspinall..............................48 Jeffrey M. Auld..................................30 Ari Bai................................................94 Maria Baier........................................66 Jodi Bailey........................................ 120 James K. Ballinger.......................... 142 Chris Bane......................................... 28 Bryant D. Barber.............................100 Jerry Barnier.....................................132 Craig R. Barrett.............................. 168 Jack Barry..........................................20 Edward N. Basha III...................... 148 Keith Baum.......................................30 Betsey Bayless...................................50 James K. Beckmann.........................50 Ed Beeh.............................................118 Jim Belfiore.......................................138 James Benham................................. 102 Timothy Berg....................................88 Steven N. Berger............................... 78 Lorraine Bergman............................182 Charles R. Berry...............................96 Bruce E. Beverly...............................138 Jerry Bevers.......................................24 Chris Bianco....................................144 Michael Bidwill............................... 150 Kevin Binkley.................................144 Kevin Blackwell.............................. 146 Brian H. Blaney.................................96 Robert J. Blaney............................... 40 Kristin Bloomquist........................... 32 Rich Boals.......................................... 56 Paul Boca...........................................46 Pete Bolton...................................... 108 Paul Bonavia......................................64 Bill J. Bonnstetter...........................104 Mark Bonsall.....................................64 Mike Bontrager............................... 124 Lisa Borowsky...................................84 Mark S. Bosco...................................76 Susan Boswell.................................... 78 John J. Bouma................................... 92

14 AZ BUSINESS LEADERS 2013

Eric Bowlby.......................................24 Donald Brandt..................................64 Jim Brannon...................................... 58 Phillip M. Breidenbach...................116 Leroy Breinholt............................... 110 Hamish Brewer.................................70 Jan Brewer....................................... 170 Mark Brnovich................................. 152 Barry Broome.................................. 166 James E. Brophy, III.........................76 Diane Brossart..................................66 Drew M. Brown...............................134 Kathye W. Brown............................182 Kerwin V. Brown............................ 164 Charles Bruce.................................. 146 David Bruggeman............................ 60 David Bruno......................................46 Glynis Bryan.................................... 162 Rick Bryson.......................................94 Jerry Buesing....................................132 Ed Bull.............................................. 80 Rebecca Burnham............................98 Ron Butler......................................... 74 Bo Calbert....................................... 124 David J. Cantelme.............................84 Bryon R. Carney............................. 108 Chriss Carr........................................24 Brandon Carter................................. 56 Ruth Carter.......................................42 Robert Castellini.............................156 Clarissa Cerda.................................. 90 Theresa Chacopulos.........................30 Robert M. Charles, Jr....................... 78 Barry Chasse................................... 124 Dave Cheatham.............................. 108 George C. Chen................................94 Steve Chucri.................................... 146 Kote Chundu. M.D.......................... 58 Richard T. Clarke............................. 56 Pat Clawson.......................................70 Joseph T. Clees..................................86 John R. Clemency............................. 82 Jon S. Cohen....................................100 Jerry Colangelo........................ 150, 172 Pamela Conboy.................................20 Carla Consoli..................................... 88 Robin D. Cook.................................. 32 Alice Cooper................................... 142 Craig Coppola.................................. 112 Mark Coronado...............................158 Diane Costantino............................. 74 Joe Crabb...........................................96 Dave Crawford................................ 124 Michael M. Crow............................ 168

Peter W. Culp.................................... 88 John E. Cummerford........................94 John R. Cunningham....................... 92 Sean Currie.......................................158 Thomas H. Curzon.......................... 80 John Dahlin..................................... 120 Beverly B. Damore.......................... 176 Walt Danley....................................140 Henry Darwin...................................66 Michael R. Davis, AIA..................106 John W. Dawson..............................156 Michelle De Blasi..............................88 Gonzalo De La Melena Jr.............. 164 Wyatt Decker, M.D.........................50 Robert Delgado.............................. 146 Brent DeRaad..................................154 Pat Derdenger................................. 102 Dennis Desmond............................ 108 Raymond Desmond..........................24 Mark Detmer................................... 112 Scott DeWald................................... 80 John E. DeWulf............................... 80 David A. Dexter................................48 Deems Dickinson...........................140 Gary Dirks......................................... 72 Tim Disbrow.....................................24 John Divall....................................... 128 John Alan Doran...............................86 Bennett Dorrance............................174 Daniel G. Dowd................................ 82 Larry Downey................................. 108 Bryan Dunn..................................... 126 Michael Ebert................................. 128 Paul F. Eckstein................................ 82 David Eichler.................................... 32 Karl Eller..........................................172 Dave Elrod, LEED AP................... 126 David R. Emery...............................122 Diane Enos...................................... 164 Andy Ernst........................................46 Shelly Esque..................................... 180 Phillip Fargotstein............................88 John Fay............................................ 90 Richard Federico............................ 146 Pat Feeney......................................... 112 Mark Feldman...................................30 Danielle Feroleto..............................42 Peter Fine...........................................50 Jeff Flake.......................................... 170 Jamie Fletcher..................................182 Jon Flora........................................... 148 Eric Forshee..................................... 120 Rhonda Forsyth................................50 John Fortini......................................138

VOICES OF LEADERSHIP

LEADERS

Index of Leaders Don Foster....................................... 148 Sam Fox............................................ 146 Susan M. Freeman............................ 78 Charley Freericks............................ 128 Christine French............................. 164 Luis Frisby.........................................64 Doug Fulton.....................................136 Ira A. Fulton.....................................174 Barry Gabel......................................116 Dawn Gabel..................................... 102 Martin R. Galbut............................100 Grady Gammage, Jr..........................98 Dana Garmany................................ 150 Don Garner.......................................26 Karen Gaylord...................................88 Gregory P. Gillis...............................84 David Glynn..................................... 90 Kathleen Goeppinger, Ph.D......... 168 Yale F. Goldberg............................. 102 Richard Goldenson.......................... 74 Nick Goodman................................. 58 Chuck Goodmiller............................ 74 Jeff Gottschalk..................................42 Lukas Grabiec.................................. 90 John W. Graham..............................134 Mark Grenoble.................................156 Thomas M. Grogan, M.D................ 72 Vincent Guerithault.......................144 MaryAnn Guerra..............................48 David Gullen, M.D..........................178 Ronald Guziak..................................50 Robert J. Hackett............................ 80 Michael C. Haenel........................... 112 Bruce Halle...................................... 148 Kevin Halloran.................................20 Rick Hamada..................................160 Glenn Hamer.................................. 166 Larry A. Hammond......................... 82 Mark S. Hanley.................................48 Heidi Hansen...................................154 Max Hansen......................................46 Scott Hanson..................................... 32 Dan Harkins.................................... 142 Beth Harmon-Vaughan..................106 Darwyn S. Harp.............................. 120 Sharon Harper................................ 128 Jeff Hatch-Miller............................ 176 Peter Hathaway............................... 162 Patrick C. Hayes.............................106 Craig Henig..................................... 110 Sherry Henry....................................154 Roy A. Herberger, Jr........................172 Lynne B. Herndon............................20 Jeff Herzog.........................................42

16 AZ BUSINESS LEADERS 2013

Paul Hickman...................................20 Edmundo Hidalgo.......................... 164 Sheryl Hildebrand........................... 180 Mark S. Hillard................................. 58 Steven J. Hilton................................136 Troy A. Hoberg............................... 124 Win Holden....................................... 38 Scott Hopeck.................................... 38 Tom Horne...................................... 170 Scott Householder............................30 Ken Howell........................................ 52 M. Curt Howell................................. 56 James Hughes....................................64 Linda Hunt........................................ 52 Candace Hunter Wiest.................... 22 Mike Ingram....................................134 Blake Irving.......................................70 Catherine Ivy...................................174 Craig Jackson...................................158 Keith Jackson....................................68 Gregory Jahn..................................... 54 David J. Jacofsky, M.D..................... 58 Gordon James.................................... 34 Jonathan James..................................94 Jodi Jerich..........................................64 Debbie Johnson................................154 Julie A Johnson................................114 Steve Johnson.................................... 22 Judy Jolley Mohraz..........................178 Dave Jones........................................132 Jeri Jones............................................ 56 Dirk Karsten Beth............................ 72 James P. Keeley................................ 112 Paul Keim, Ph.D............................... 72 Steve Kelley.......................................68 Ken Kendrick.................................. 150 Edward Kim...................................... 58 David Kimmerle............................. 148 Tim King..........................................132 Tom King..........................................158 David Kitnick.................................136 Sheila Kloefkorn...............................42 Joan M Koerber Walker..................48 David Kong......................................156 David Koopersmith.......................... 62 Stephen E. Kovach..........................132 Andy Kroot......................................118 Craig Krumwiede............................134 David Krumwiede.......................... 128 Jim Kurtzman................................. 124 Kenneth Lamneck............................70 Beau Lane.......................................... 32 Teresa A. Lanham.............................26 Kimber Lanning.............................. 40

Bill Lavidge........................................ 32 Taylor Lawrence................................ 62 Richard Lehmann............................. 22 David Lenhardt............................... 148 Dennis Leong................................... 152 Doug Leventhal.............................. 130 David P. Lewis.................................100 Tom Lewis........................................174 K. Michelle Lind..............................138 Jennifer Linder, M.D...................... 180 Eric Linthicum................................ 126 Barbara Lockwood...........................66 John F. Lomax, Jr..............................86 D. Kim Lough...................................84 Judy Lowe.........................................138 Paul Luna..........................................178 Jim Lundy.......................................... 22 Malcolm MacEwen.........................140 Steve Macias......................................68 Joann MacMaster............................. 72 Beau MacMillan.............................144 Tim Mahoney.................................... 62 Keith Maio........................................ 22 Ivan Makil....................................... 164 William Maledon............................. 92 Gary Mascaro................................... 44 Magaly Masci....................................30 Clate Mask........................................70 James C. Mastandrea......................122 Chef Eddie Matney........................144 Aaron Matos......................................46 Scott Maxwell................................. 110 John McCain................................... 170 Kent McClelland..............................68 Wes McClure...................................132 Karen C. McConnell........................96 Jonas McCormick...........................104 Bob McGee....................................... 28 Colleen McPherson.........................114 Aidan McSheffrey........................... 162 Kimberly McWaters....................... 180 Michael L. Medici..........................106 Robert Meyer.................................... 54 Stephenie Meyer............................. 142 Michael D. Miller............................. 36 Robin Milne.................................... 176 Don Miner.........................................98 Gary L. Molenda............................... 28 William E. Molloy.......................... 128 Matthew S. Mooney........................122 Steve Moore......................................154 James Moore, Jr................................178 Manny Mora...................................... 62 Arturo Moreno................................172

VOICES OF LEADERSHIP

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LEADERS

Index of Leaders Bret Morris........................................ 56 Jane L. Morris.................................. 44 Louie Moses...................................... 34 Harriet Mountcastle-Walsh........... 90 Jerry Moyes....................................... 44 Brian Mueller.................................. 168 Bob Mulhern................................... 110 Danny Murphy................................. 44 James Murphy................................. 126 Rick Murray..................................... 40 Annette G. Musa.............................. 28 Nate Nathan.................................... 110 William A. Nebeker.........................84 Ralph Nefdt....................................... 74 Marc Nemer.....................................122 Thomas H. Nolan, Jr.......................122 Edward F. Novak.............................. 92 Randy Nussbaum.............................. 78 Tom O’Neil......................................106 Mark Ogden......................................86 Larry Ortega.....................................118 Sheryl Palmer...................................136 Vicki Panhuise.................................. 62 Randy Papetti................................... 82 Rodolfo Parga, Jr............................... 92 Doug Parker....................................160 Jay Parry............................................158 Bob Parsons............................. 160, 174 Martha C. Patrick.......................... 102 James Patterson.................................26 Jim Pederson................................... 130 William Pepicello, Ph.D................ 168 Tanya Perry..................................... 162 Scott Peters.......................................122 Phil Petersen....................................134 Bill Phalen......................................... 38 Steven D. Pidgeon.............................96 Dan Pierce....................................... 126 Steve Pierce..................................... 170 William Pilcher II............................ 36 John Poisson....................................104 Elliott D. Pollack.............................138 Kellie Pruitt.................................... 162 Stephanie Quincy.............................86 Farrell Quinlan................................ 40 Les Raatz......................................... 102 Dave Ralston..................................... 22 Terry Rambler ................................. 152 John Randolph..................................76 Richard A. Rector..........................140 Elizabeth Reich............................... 176 Eric M. Reiman................................ 60 Denise Resnik................................... 34 Judy Rich........................................... 52 William G. Ridenour....................... 76

18 AZ BUSINESS LEADERS 2013

Michelle Rider................................ 166 Tim Riester....................................... 34 Edgardo Rivera, M.D....................... 54 Richard Rizzo................................. 126 Craig Robb........................................26 Vicki Robinson................................114 Tim Rodgers.................................... 142 Mark Rogers..................................... 90 Jordan Rose......................................182 David B. Rosenbaum......................100 Kurt Rosene.................................... 130 Lawrence J. Rosenfeld......................86 Michael Rothstein............................ 62 Marcia Rowley.................................182 Gil Rudolph.......................................76 Rachel Sacco.....................................154 Thomas J. Sadvary............................ 52 Silvana Salcido Esparza..................144 Thomas J. Salerno........................... 78 Stan Sanchez.....................................118 Todd Sanders.................................... 40 Steve Sanghi....................................160 Robert Sarver........................... 150, 174 Buddy Satterfield.............................136 Terrence Scali.................................... 36 Adrienne C. Scheck......................... 60 Brian Schwallie.................................26 Ira M. Schwartz...............................94 Steven G. Seleznow..........................178 Thad W. Seligman.......................... 110 R.F “Rick” Shangraw, Jr., Ph.D......178 Stella M. Shanovich........................ 180 Robert Shelton.................................158 Megan Sherwood.............................114 Edward J. Shoen............................... 44 Mitchell Shub, M.D......................... 60 Matt Silverman................................. 34 Daniel Simon..................................... 72 Mark Singerman............................. 130 Lori Singleton....................................66 John Sizer........................................... 74 Donald Smith.................................... 36 Paul B. Smith.....................................46 Rick Smith.........................................68 Joe Snell............................................ 166 John Solheim.....................................68 Bryan R Sperber.............................. 150 John Sperling...................................160 Robert F. Spetzler, M.D................... 54 Valerie Spicer.................................... 152 Ari Spiro...........................................118 Greg Stanton................................... 166 Edgar Staren, M.D........................... 54 Mark Stark.......................................140 Mo Stein...........................................106

Bart Steiner........................................42 Keith Stewart................................... 60 Carl Streicher....................................24 Steve T. Strickbine............................ 38 John L. Strittmatter........................ 130 James T. Swanson............................ 130 Debra Z. Sydenham, FAICP...........66 Darren Tappen.................................116 Jim Teter.......................................... 176 Michael J. Thorell............................. 28 Michael E. Tiffany............................98 Alisa Timm...................................... 120 Andy Tobin...................................... 170 Chris Toci.........................................116 Charles Touché................................. 36 Jeffrey Trent......................................48 John Tull..........................................104 James A. Ullman.............................. 80 Roy Vallee.........................................172 Jim Valley........................................... 28 Kenneth Van Winkle, Jr..................98 Jeffrey H. Verbin...............................76 Kuldip Verma...................................134 Charles A. Vermillion......................70 Mark Vinciguerra............................156 Greg Vogel........................................118 Cheryl L. Vogt.................................. 36 Carlos Wagner................................104 Michael Waldrum, M.D.................. 52 Jim Ward.......................................... 142 Andy Warren....................................136 Dan Warren.......................................26 Merl Waschler................................. 176 Janice C. Washington..................... 40 Derrick Watchman......................... 152 Sandra Watson................................ 166 Ann Weaver Hart........................... 168 Tammy Weinbaum......................... 180 Paul Weiser........................................98 Glen J. Weiss.................................... 60 Susan E. Wells...................................96 Patty White....................................... 52 Eric Wichterman.............................116 Matt Widdows................................140 Quinn P. Williams..........................100 Lonnie J. Williams, Jr..................... 82 Jim Wilson........................................ 112 Michael D. Wilson......................... 120 Grant Woods..................................... 92 Mark G. Worischeck.......................84 Bryan Zall........................................104 John Zidich........................................ 38 Michael Zimmerman..................... 162 Aric Zion............................................ 34 Mel Zuckerman................................156

VOICES OF LEADERSHIP

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LEADERS

BANKING

Bankers/Finance Benito Almanza

Pamela Conboy

A graduate of Stanford University and the University of Santa Clara, Almanza has been with Bank of America for 34 years. He currently chairs the Phoenix Aviation Advisory Board and is a member of the Teach for America Arizona Board and Greater Phoenix Leadership.

Biggest challenge: “Realizing that a 13hour work day six to seven days per week was not good for myself or my family and doing something about it. I readjusted my 10-year career plan to balance priorities, putting my focus on my family and building my professional skills.”

Best advice to offer: “Keep the lines of communication open and be sure that credit for good work is delivered regularly and to the right people.”

Greatest accomplishment: “Developing a strategy that allowed me to spend more time with my family without sacrificing my career.”

Conboy has 34 years of leadership experience in retail, business banking and learning and sales development. She manages 4,200 team members, 340 stores and $24.4 billion in deposits. She sits on numerous boards, including the Greater Phoenix Chamber of Commerce, Valley of the Sun United Way and American Cancer Society’s CEOs Against Cancer.

Best advice received: “Always put the customer, the team and your community first, and your success will follow. It’s Level 5 leadership from one of my favorite books – ‘Good to Great.’ One of my favorite Wells Fargo leaders modeled it for me to follow.”

Best advice to offer: “The best way to get promoted is by being great in your current role and master your business knowledge and skills ... One of my favorite quotes is, ‘In search of perfection, you just might catch excellence.’”

Arizona market president Bank of America bankofamerica.com

Jack Barry

Chairman and CEO, Arizona Region Enterprise Bank & Trust enterprisebank.com Prior to joining Enterprise, Barry served as executive vice president and market leader for M&I Bank in Phoenix, where he was responsible for all commercial banking operations in the Phoenix area. He also held senior management positions at other financial institution, including Southwest Bank and Mark Twain Banks in St. Louis.

Best advice to offer: “I strongly encourage younger people in our organization to be inquisitive with customers in order to really gain a strong understanding of their business. Business owners are naturally proud of the business they have built and if you demonstrate a true desire to understand their business and the industry they operate in, you can become an important aspect in the long-range success of that business.”

Surprising fact: “One of the things I’ve been doing recently for fun and exercise is boxing.”

Lead regional president Wells Fargo wellsfargo.com

Kevin Halloran Arizona state president Mutual of Omaha Bank mutualofomahabank.com

Halloran leads the strategic growth and management of Mutual of Omaha Bank’s statewide operations, including 10 full-service locations throughout metropolitan Phoenix and Tucson.

Halloran has nearly 30 years of banking experience. He earned his bachelor’s degree in finance from Indiana University and is a graduate of the University of Oklahoma Banking School.

Biggest challenge: “Over the course of my 30-year career in banking, I’ve sat in only four different chairs, yet I’ve worked for 10 different banks. With all of the mergers and acquisitions in financial services, adaptability to change has been a requirement -- and I only see that trend continuing.”

Best advice to offer: “Networking at an early age in your career will provide long-term benefits. Pick up the phone and set an in-person meeting.”

Impact Players Lynne B. Herndon

Paul Hickman

Herndon oversees the business lending activities for commercial lending and commercial real estate lendings. Total loans outstanding under management are $950 million.

Greatest accomplishment: “Going back to school and getting my law degree. It has given me the ability to work through difficult policy problems in a much more efficient and analytical fashion.”

Phoenix city president BBVA Compass bbvacompass.com

20 AZ BUSINESS LEADERS 2013

President and CEO Arizona Bankers Association azbankers.org

VOICES OF LEADERSHIP

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LEADERS

BANKING

Bankers/Finance Steve Johnson

Keith Maio

Johnson relocated to Arizona in 2002 to spearhead the bank’s expansion of 30 new branches. He was promoted to president in 2010. Previous positions with BMO include Arizona retail banking head and corporate director of retail distribution. He has also served on the boards of Valley of the Sun United Way, the Arizona Bankers Association, and Ballet Arizona.

Best advice received: “Do what you say you are going to do. It’s been my experience that people sincerely appreciate it when you follow-through on your commitments.”

Best advice to offer: “Own your career.

Don’t wait for a manager or supervisor to hand it to you; you need to take control.

Clearly articulate your goals to your boss and work together to achieve them. Finally, search out a mentor. Establishing a trusted mentor relationship can be one of the best business decisions you make.”

Maio has been in banking for more than 30 years. He joined NB|AZ in 1992, was appointed president in 2001 and CEO in 2005. He also serves on the Zions Bancorporation Executive Management Committee.

Best advice received: “Know your strengths and weaknesses and hire smart people to fill the voids.”

Best advice to offer: “Ask yourself what activities you are accomplishing today that support your long-term goals. Not a day should go by that does not move you a step closer to your vision for yourself and your organization.”

Greatest accomplishment: “I am very proud and honored that NB|AZ has been selected by Arizonans as the No. 1 bank for 10 of the last 12 years in Ranking Arizona. I believe this is a testament to the power of an organization holding true to its core values and demonstrating a consistent approach to servicing customers each and every day.”

Arizona president BMO Harris Bank bmoharris.com

James Lundy

CEO Alliance Bank of Arizona alliancebankofarizona.com Lundy is a 29-year banking veteran and the founding president and CEO of Alliance Bank. He currently serves as chairman of the Greater Phoenix Economic Council (GPEC), secretary of the Phoenix Civic Improvement Corporation and is a board member and immediate past chair of the Arizona Bankers Association. He currently serves o the board of the Phoenix Art Museum and is past Chair of the Arizona Chapter of Teach for America.

Best advice to offer: “Recognize that there have been fundamental changes in how we will be doing business going forward, primarily due to substantially increased capital levels. Those capital levels will mandate that banks become significantly more efficient to survive.”

Surprising fact: “Early in my business career, I was actually very afraid of public speaking and suffered from stage fright.”

President and CEO National Bank of Arizona nbarizona.com

Dave Ralston CEO Bank of Arizona bankofarizona.com

With more than 30 years of professional experience in the banking industry, Ralston has overall responsibility for market leadership in Arizona. He is currently on the board of the Phoenix Children’s Hospital Foundation.

Biggest challenge: “Early in my career I found myself reporting to an individual I did not respect on a personal or professional level. Rather than leave the company, I chose to stay and focus on doing the best job I could. Within a year my supervisor was terminated and I assumed his position.”

Best advice to offer: “Stay disciplined in your approach to credit metrics and credit standards. Straying from those will only lead to regret.”

Greatest accomplishment: “Acquiring a $140 million community bank in 2005 and transitioning it over eight years into a nearly billion dollar bank with incredibly talented people.”

Impact Players Candace Hunter Wiest

Richard Lehmann

Biggest challenge: “I founded a local bank that consistently provided capital for Arizona businesses despite the worst recession in U.S. history. When other banks left the market, we expanded.”

Best advice received: “Always try to hire people who are smarter than you; and always pay attention to the details. After all, the devil is in those details.”

President and CEO West Valley National Bank wvnb.net

22 AZ BUSINESS LEADERS 2013

Founder and chairman The Biltmore Bank of Arizona biltmorebankaz.com

VOICES OF LEADERSHIP

LEADERS

BANKING

Mortgage Bankers Eric Bowlby

Tim Disbrow

AmeriFirst was ranked nationally as a top mortgage lender in 2012.

Bowlby has implemented a growth strategy that has expanded operations into eight additional states and set a new company record, funding a total loan volume of $1.2 billion in 2012. Bowlby is known for his tenacious work ethic, dedication to his family and employees, and his belief that everyone should strive to be happy. Bowlby conquered personal tragedy and adversity at a young age and has embraced these life lessons to achieve success throughout his life. He graduated from ASU with a degree in justice studies.

Best advice to offer: “With hard work and perseverance, you can champion anything in life or business.”

Surprising fact: “I am an Eagle Scout, also in the Order of the Arrow, and spent 14 years as a Boy Scout leader.”

Disbrow has 25 years of experience as a mortgage banker, investment and real estate broker and commercial lender. He is responsible for managing retail mortgage operations for Wells Fargo’s Pacific division (California, Nevada, Oregon, and Hawaii), which includes approximately 250 sales offices and 5,000 employees.

Biggest challenge: “The challenges in the housing and financial markets over the last few years were an incredible challenge. To overcome the challenges required staying very close with our entire team – lots of communication – and keeping the team focused on the opportunities that were available.”

Best advice to offer: “Surround yourself with great people and invest in their development.”

Surprising fact: “I am an avid scuba diver and I enjoy doing adventure dives with sharks.”

President AmeriFirst Financial Inc. AmeriFirst.us

Raymond Desmond President and founder Nova Home Loans novahomeloans.com

Desmond founded NOVA Home Loans in 1980. With 14 branches throughout Arizona, NOVA is the largest privately held mortgage bank in the state.

Biggest challenge: “There are many obstacles in business. After figuring out your strategy to succeed, the biggest obstacle is to reach your goal without giving up.”

Best advice received: “I created a new industry, the mortgage broker industry. Nobody had any positive advice for me other than get out. I believed in myself, worked hard to stay on that scary line to profitability all the while retaining the highest integrity.”

Best advice to offer: “Get ready to sacrifice everything you have except your personal traits and values — which will get you there — as you go on this scary, exciting adventure that you have intelligently set in motion in which failure is no longer an option.”

Senior vice president, Pacific division fulfillment manager Wells Fargo Home Mortgage wellsfargo.com/mortgage

Carl Streicher

Senior vice president, regional sales executive, West Division Bank of America bankofamerica.com Streicher is responsible for home loan production, growth and development in Arizona, Nevada, Colorado and New Mexico.

Previously, he was divisional sales performance executive for the West and Pacific Southwest Divisions for Bank of America.

Best advice to offer: “Frame your business on high-trust relationships. Start by understanding your customers’ needs for results that improve their financial lives. Be the most knowledgeable and professional in your industry and share those gifts with those around you. Invest in your people, your clients and the processes that lead to success.”

Surprising fact: “From age 12 to 16, while living in Newport R.I., I worked on a lobster boat, had a paper route, worked on a construction site and started my own salvage business by leveraging my interest in scuba diving — all at the same time.”

Impact Players Jerry Bevers

Chriss Carr

Bevers has 30 years of financial industry experience, and has held positions in retail bank management, marketing, branch operations, business banking and de novo acquisitions.

Best advice to offer: “Maintain high standards of integrity in every aspect of business. Treat employees and clients as you would expect to be treated.”

Director of sales, mortgage banking BMO Harris Bank bmoharris.com

24 AZ BUSINESS LEADERS 2013

Managing director CFS Mortgage Corporation cfsmtg.com

VOICES OF LEADERSHIP

25

1989 - 2014

Celebrating 25 Years

Making home ownership dreams come true for Arizona families

OUR TEAM MEMBERS & PARTNERS ARE ABSOLUTELY, POSITIVELY THE REASON WE’VE HAD A GREAT 25 YEARS. “With hard work & perseverance, you can champion anything in life or business.”

- Eric Bowlby, President, AmeriFirst Financial Inc. With maturity, comes strength. Strategically Our success as a company is determined Mortgage solutions for today and tomorrow. positioned for success into the future. by how well we service our customers and their Full spectrum of conventional & government loans.

Over time we have changed our business model to increase our purchase business and expand into new markets. We are now operating in six states funding 70% from purchase business. Last year funding surpassed a total loan volume of $1.2 billion.

None of this would be possible without our amazing team of employees and partners. “I personally thank you for your years of service helping Arizona families experience their home ownership dreams.”

-Eric Bowlby, President, AmeriFirst Financial Inc.

referral partners. That service starts at the top of our organization, and continues throughout our company. We have a knowledgeable, experienced, and dedicated in-house operational staff with a Mortgage Bank purchase focus. Our team understands the importance of an on time close to our referral partners and borrowers.

Our mission is to be the number one mortgage lender for real estate agents where we operate. We provide the best training and marketing tools with a proven track record of generating new business.

Jumbo loans, home renovation, reverse mortgage.

Down payment assistance loan programs.

Full-Eagle FHA approved lender.

Positioned & capitalized for growth.

Informed and structured for industry requirments.

Relationships with all top-tier correspondent investors.

In-house underwriting, processing, and funding.

Unmatched suite of marketing tools and training.

www.AmeriFirst.us 1-877-276-1974

programs subject to change without notice. All products are subject to credit and property approval. Not all products are available in all states or for all loan amounts. Other restrictions and limits apply. Arizona: Mortgage Banker License No. BK0013635; CA: Licensed by the Department of Corporations under the California Residential Mortgage Lending Act; CO: Regulated by the Division of Real Estate; WA: Washington Consumer Loan Company License No. CL-145368. Equal Housing Opportunity.

LEADERS

BANKING

Specialty Bankers Don Garner

James Patterson

Garner is real estate manager for Alliance Bank of Arizona’s commercial real estate group. Garner has more than 25 years of experience in commercial and residential lending in Arizona and has been with Alliance Bank since its inception in 2003. He is an active member of both the Phoenix and Tucson communities. He is also a member of the National Association of Industrial & Office Properties (NAIOP) and the Urban Land Institute.

Best advice received: “I’ve been lucky to have had some great mentors throughout my career who gave me a lot of great advice.

But the one that comes to mind most is from my dad who said, ‘If your work is of great quality and quantity that deserves a promotion, you’ll never need to ask about it, it will come on its own.’”

Best advice to offer: “Watch those you respect. Watch what they do, and copy them.”

In his role as chairman and CEO, Patterson oversees commercial banking, private wealth management and a growing consumer banking segment in the company’s Arizona region. He is currently chairman-elect for the Phoenix Art Museum board of trustees.

Best advice received: “Surrounding yourself with a team who advises you and makes you a better leader creates a collaborative team spirit.

This allows everyone to feel like a leader contributing to the strategy and direction of the team or project.”

Best advice to offer: “First, listen to your clients and prospects. Second, honor your commitments to your teammates and your clients. Both might seem like common sense, but it’s always a good idea to regularly remind yourself of these two pieces of advice. Don’t get so focused on the bottom line that you forget the needs of your clients and your team.”

Executive vice president Alliance Bank of Arizona alliancebankofarizona.com

Teresa A. Lanham Corporate relationship manager BBVA Compass bbvacompass.com

Lanham began her career in banking 1984 with Valley National Bank in Tucson. More recently, she managed a professional banking division specializing in banking medical and legal clients.

Biggest challenge: “I am a perfectionist. I have spent the past several years trying to overcome being a perfectionist and I am attempting daily to embrace my imperfections. I have discovered that as I embrace my own imperfections, it has helped my interpersonal relationships with others.”

Best advice received: “The best business advice that I ever received is, ‘the best way to achieve your goals is to help your clients and business partners achieve their goals.’”

Best advice to offer: “Never forget who you are. Discover what is important to you and what your values are and remind yourself of those values on a daily basis.”

Chairman and CEO UMB Bank Arizona umb.com

Craig Robb

Managing director Zions Energy Link (National Bank of Arizona) nbarizona.com Under Robb’s leadership, NB|AZ has become a recognized leader of the sustainability finance sector, providing financing for Arizona’s most significant energy efficiency and renewable projects.

Biggest challenge: “Piloting Zions Energy Link, the new sustainability division at NB|AZ, was challenging yet rewarding. I overcame the obstacles associated with developing a new business plan by using a methodical, research-based approach to help the bank and its customers see the value of energy efficiency and renewable projects.”

Best advice to offer: “If you want to be a catalyst for change, you must look beyond the short term and develop a consistent, logical energy policy based in broad thinking. A balanced plan is essential to the future of Arizona.”

Surprising fact: “I actively play baseball with the Arizona Men’s Senior Baseball League.”

Impact Players Brian Schwallie

Dan Warren

Schwallie leads commercial banking and coordinates all of U.S. Bank’s activities in Arizona. Schwallie is a new member of the advisory council for LISC Phoenix.

Warren oversees services designed to meet the financial needs of Arizona counties, cities and towns, charter schools, public school districts, universities, community colleges, and state and federal agencies.

Arizona market president U.S. Bank usbank.com

26 AZ BUSINESS LEADERS 2013

Vice president, government banking division Wells Fargo wellsfargo.com

VOICES OF LEADERSHIP

How often do you have to teach your business banker, your business?

SM

There’s only one way for a bank to thoroughly understand your business. Spend years on it.

That’s why Comerica Bank business bankers have been with Comerica for an average of 12 years. So you always know they know you and your business.

We’ve been adding value by bringing forth meaningful ideas to help companies solve business challenges for almost 150 years.

Consistently.

Want to learn more? Ask Comerica about a one-on-one consultation with a seasoned banker.

Just another reason why we’re the leading bank for business.*

PERSONAL \ SMALL BUSINESS CORPORATE \ WEALTH MANAGEMENT * Based on commercial and industrial loans as a percentage of total assets. Data provided by Thomson Reuters Bank Insight, December 2012.

to

®

Business

To find a business banker nearest you, please visit us at comerica.com/business or call us at 800.979.0850.

MEMBER FDIC. EQUAL OPPORTUNITY LENDER. NATIONAL SBA PREFERRED LENDER.

LEADERS

BANKING

SBA Lenders Gary L. Molenda

Michael J. Thorell

Molenda currently manage an innovative Arizona nonprofit corporation focused on economic and community development.

Biggest challenge: “As a small business lender, one of our greatest challenges after 2008 was finding ways to make good loans in a bad economy. We radically revised our risk analysis; focusing on business owners that could articulate a plan and show evidence they were executing their plan. We trusted our system, and we never stopped lending.”

Best advice received: “In a team environment, the leader must give away the credit for success.

Carefully consider the pace of change the organization can handle, then set a framework and clearly articulate the objectives.

Satisfaction comes from executing a well-designed plan.”

Best advice to offer: “Relentlessly focus on creating a great experience for your customer, every day and every deal.”

Thorell has worked in the banking industry in Arizona for more than 24 years. He is the past chairman of the Boys & Girls Clubs of Greater Scottsdale and serves with the Arizona Girls Athletic Foundation and Beyond the Flames Foundation.

Biggest challenge: ‘I was on a career path of becoming the next president/ and CEO of the institution for which I worked. Just as that was becoming a reality, the institution was acquired and my career goal could have disrupted. Fortunately, thru personal and professional support, I kept my goal in sight and ultimately achieved it.”

Best advice to offer: “In the banking industry, you must treat the money you lend and the deposits you take as if it was your own.”

Surprising fact: “I have a true passion for cooking for others. It brings me joy to prepare new and fun meals that brings family and friends together.”

President Business Development Finance Corporation bdfc.com

President and CEO Pinnacle Bank pinnaclebankaz.com

Jim Valley

Annette G. Musa

Arizona market president and Arizona regional manager of wealth management Comerica Bank comerica.com Musa leads Comerica’s Arizona Management Council and supports Comerica’s customer initiatives and overall business and community development efforts across its retail, business and wealth management lines of business.

Biggest challenge: “Being a Hispanic woman from a blue-collar family working in a brokerage environment in the 1980’s.

Learning to fit in and be taken seriously was challenging. I overcame it by showing I was knowledgeable, taking on the tasks no one else wanted, and letting colleagues get to know me as a person. I thought of it as pulling people toward me vs. pushing myself at them.”

Best advice received: “Learn from those that you admire, but don’t try and be them. Stay true to who you are and be the best YOU that you can possibly be. Take chances and give it all you’ve got; even if you don’t succeed, be proud of your efforts.”

SBA regional sales manager Wells Fargo wellsfargo.com Valley has responsibility for 11 sales people supporting a fourstate region that includes Arizona, Nevada, New Mexico, and Utah.

His responsibility is to provide small business owners access to capital through government programs to help them realize their dreams.

Biggest challenge: “The most recent economic downturn has been the most challenging of my career. Focusing on the customer, serving as a consultant and adding value through financial solutions has been the formula for success.”

Best advice received: “Challenge yourself to get out of your comfort zone. Don’t be afraid to make a mistake as many times those mistakes will be the greatest source of learning.”

Surprising fact: “I don’t think it is secret that I have a passion for baseball, but last year I dusted off my cleats and joined an over-35 wood bat league.”

Impact Players Chris Bane

Bob McGee

Bane provides Small Business Administration (SBA) financing throughout Arizona. A University of Arizona graduate, Bane focuses on working with bankers and commercial real estate brokers.

Surprising fact: “I was on either academic or social probation, or both, every semester I was at the Colorado College. I still managed to graduate (after 5 years, which included a 1 year suspension).”

Senior commercial loan officer CDC Small Business Finance cdcloans.com

28 AZ BUSINESS LEADERS 2013

President Southwestern Business Finance Corp. swbf.org

VOICES OF LEADERSHIP

LEADERS

BANKING

Wealth Management Keith Baum

Mark Feldman

Baum is responsible for providing investment management solutions including fixed income, equity and complementary strategies for clients. Baum has nearly 30 years of experience in the investment industry.

Biggest challenge: “In my work at Abbot Downing managing portfolios for families and institutions, I find that the only way to address the daily amount of information available on companies, countries, and currencies is by prioritizing and sifting out the nuggets that truly matter.”

Best advice to offer: “The U.S. remains the leading economy in the world, but we must not fall into the trap of thinking the world ends at our borders. In fact, the bulk of the growth in global business over coming decades will undoubtedly be generated outside our country, and we need to position ourselves accordingly.”

Recognized multiple years as a Barron’s top independent financial advisor, Feldman has more than 25 years of experience in the wealth management industry. His client relationships include multi-generational family groups, high net worth individuals, corporate executives, and institutions.

Best advice to offer: “If it sounds too good to be true, it probably is.

When lacking a sound strategy, we are attracted to idealistic outcomes.

So, be careful of the investment that is ‘too good to pass up,’ no matter who you know that may be investing in it. There is, however, one idea that is too good to pass up on, and so brilliant that it captured a Nobel Prize. And it’s free. It is called diversification. Combining investments that behave differently produces better results for a portfolio. Investors of all sizes can easily benefit from this concept.

Few do.”

Managing director, asset management Abbot Downing AbbotDowning.com

Theresa Chacopulos

Senior vice president and senior financial advisor Wells Fargo Advisors LLC wellsfargoadvisors.com Chacopulos was ranked among Barron’s Top 1,000 Financial Advisors for 2013 and was ranked No. 1 in the state of Arizona.

Chacopulos serves high net worth clients, offering a customized approach to portfolio management. A 29-year financial services veteran, she holds the Certified Financial Planner and Certified Investment Management Analyst designations.

Best advice received: “Make sure you create an Investment plan for every client. All aspects of a client’s life must be considered before you can accurately provide a customized solution.”

Best advice to offer: “Wealth management as an investmentadvisory discipline incorporates a number of aggregated financial services. My advice is to find an advisor that will properly manage these segments, in addition to working with your attorney, CPA or any of your professional advisors.”

CEO and managing partner Miller/Russell & Associates miller-russell.com

Magaly Masci

Senior vice president and financial advisor Morgan Stanley morganstanley.com Coming from a long line of successful businesswomen and entrepreneurs, Masci believes part of her success lies in having leveraged matriarchal wisdom to provide her clients with a unique outlook on lifestyle development and wealth management.

The native of France is actively involved in numerous charities and lives the mantra that one must do good whilst doing well.

Best advice received: “My French grandmother used to always tell me: ‘Never forget to count your pennies.’ What she meant is that the small economies we make in our day-to-day lives can have an incredible impact on our long-term net worth. Today, keeping my grandmother’s advice close to my heart at all times, I always recommend new and existing clients to run a cash flow analysis as a first step in crafting their wealth management plan.”

Impact Players Jeffrey M. Auld

Scott Householder

Best advice to offer: “Consistently exceed expectations. If you are expected to arrive at work by 8, show up at 7:30. If you are expected to make 20 sales calls, make 25. Eventually, extra effort will be rewarded.”

Best advice received: “You must remain optimistic and look positively on the fact that change is a constant.”

Best advice to offer: “Have fun, help people and make money.”

President and CEO SagePoint Financial, Inc. sagepointfinancial.com

30 AZ BUSINESS LEADERS 2013

Founder and CEO Householder Group householdergroup.com

VOICES OF LEADERSHIP

Build a legacy that stands the test of time.

For decades, the professionals at Abbot Downing have worked exclusively with families of unique wealth. We ask thoughtful questions, listen carefully and draw upon our specialized knowledge to design, develop and maintain strategies to establish enduring legacies. We offer a comprehensive, integrated suite of wealth management services including: n Planning and Family Dynamics

n Asset Management n Private Banking n Trust, Fiduciary and Administrative Services Together, we help build strong plans that are inclusive of each generation’s interests, needs and goals. To learn more, contact Keith Baum at keith.baum@abbotdowning.com and 480-905-3874 or Denise McClain at denise.mcclain@abbotdowning.com and 480-905-9248.

www.abbotdowning.com

Investment Products:  NOT FDIC Insured  NO Bank Guarantee  MAY Lose Value Abbot Downing, a Wells Fargo business, provides products and services through Wells Fargo Bank, N.A. and its various affiliates and subsidiaries.

Wells Fargo Bank, N.A. Member FDIC.

A Wells Fargo Business

LEADERS

BUSINESS SERVICES

Advertising & PR Kristin Bloomquist

Beau Lane

Bloomquist is a veteran of the advertising and marketing industry.

She has blue chip experience — including working with Donny Deutsch — ranging from having had agency, client and consultant leadership roles in top markets: New York, Chicago, Los Angeles and Phoenix.

Best advice received: “Hope is not a strategy.”

Best advice to offer: “It is essential to bring your integrity, your passion and a desire to learn and grow to work every day. I have believed this since I started in advertising and I still attest to this today.”

Surprising fact: “When I was in college, I had zero interest in going into the advertising business. I was an art history major at a liberal arts school, Williams College. I interned every summer at Sotheby’s, the art auction house in New York, and planned to go into the art world after graduation.”

Lane is the CEO of E.B. Lane, one of the largest and longest established advertising agencies in the Southwest. He supervises highly successful advertising programs for numerous high-profile clients and dedicates hours of service volunteering on the boards of some of the city’s most influential organizations.

Biggest challenge: “Having our largest client (an airline) file bankruptcy shortly after the 9-11 events and leaving us with a substantial accounts receivable. Although we were never paid by the client, we in good faith negotiated acceptable terms with all the media vendors and preserved our relationships and our reputation.”

Best advice received: “Whether you win or lose in business, always leave them smiling.”

Best advice to offer: “Remember, your circumstances are always temporary; however your character lasts forever.”

Executive vice president, general manager Cramer-Krasselt c-k.com

David Eichler

Founder and creative director Decibel Blue decibelblue.com “Permit me to share the promise I made to myself when I founded Decibel Blue in 2005. That I would be a mentor, not a boss. A leader, not a bully. To foster a culture that encourages ‘employees’ to feel like partners -- leading fulfilling, balanced lives. That is what produces exceptional service and creativity for our clients, friends and community.”

Best advice to offer: “If you have conviction, are humble about your strengths and secure about your weaknesses, people will enjoy working with you.”

Greatest accomplishment: “Reinventing myself through the twists and turns of life. The first 11 years of my career were in Los Angeles as a producer in the entertainment industry. Then, I moved to Silicon Valley to learn technology marketing. Now, 12 years after moving to Phoenix, I have my own agency. And for some reason, my wife has stayed with me through all of it.”

CEO E.B. Lane eblane.com

Bill Lavidge CEO The Lavidge Company lavidge.com

With a master’s degree from ASU, Lavidge began his career at multi-national advertising agencies in Chicago and Phoenix. He joined the now named Lavidge Company as a junior partner in 1983, growing the three-person agency into one of the Southwest’s largest marketing, PR, multicultural and interactive agencies.

Biggest challenge: “Confidence in delegating. I came to the realization that maybe I wasn’t always the smartest guy in the room. Recruiting, then trusting talented co-workers changed my life for the better.”

Best advice received: “Don’t delay in addressing problems, but before you take any action, begin with the end in mind. Then map out your strategy.”

Best advice to offer: “Surround yourself with talented, caring, highintegrity people, and provide them with an environment that helps them succeed not just professionally, but personally too.”

Impact Players Robin D. Cook

Scott Hanson

Best advice received: “Hold true to your core competencies. Don’t try to be all things to all clients.

Do exactly what you are best at and excel in.”

Best advice to offer: “Have the utmost integrity in all you do.”

Hanson is among only 550 PR practitioners to be admitted to the Public Relations Society of America’s distinguished College of Fellows. He earned the 2012 Percy Award from PRSA’s Phoenix Chapter, its highest honor.

President Marketing With a Flair MarketingwithaFlair.com

32 AZ BUSINESS LEADERS 2013

President HMA Public Relations hmapr.com

VOICES OF LEADERSHIP

piration is another story.

into strategy, and create “I just got goosebu

en’t limitations. They’re inspiration

mps” marketing. Because your guidelines ar

We think inside the box.

nes…really crazy deadlines. We get it, all of it—money

You have a real business—with real budgets, real deadli

Glendale CV s. Now what comes out of that ins

, time, fears. That’s why we take your criteria, turn it

480-998-2600 | Lavidge.com STRATEGY

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CREATIVE

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MEDIA

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INTERACTIVE

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PUBLIC RELATIONS

LEADERS

BUSINESS SERVICES

Advertising & PR Louie Moses

Matt Silverman

Fast Company called Moses the “Poster child for creativity in Phoenix.” Creativity Magazine listed Moses as one of the 20 most creative small agencies in America. Moses’ creative awards include Clios, Emmys, Addys, and London International Awards. He has been selected Ad Person of the Year and Tourism Person of the Year.

Biggest challenge: “The biggest obstacle is still negativity and finding reasons not to do something. We overcome that by constantly coming up with creative ideas that move businesses forward.

Creativity is freedom.”

Best advice to offer: “Let love win over fear. Love what you do and don’t fear failure.”

Greatest accomplishment: “I am most proud of what I’m about to do next, and I don’t know what that is.”

Surprising fact: “I know that in every episode of ‘Seinfeld,’ there’s a Superman somewhere.”

Silverman manages the Arizona office of R&R Partners, one of the top 10 independently owned marketing and advertising firms in the United States. He is a business-savvy communications executive who knows how to plan strategically, calm troubled waters and stay one step ahead of the competition. With more than 25 years of experience, Silverman has honed the art of communication from every possible angle.

Biggest challenge: “Survived the recession by doing the little things right, staying true to our values and being patient.”

Best advice received: “Take the high road and the rest falls into place.”

Best advice to offer: “Keep delivering the unexpected to your clients.”

Surprising fact: “Back in my days in the TV news business, I was the producer of newscasts that featured Jerry Springer as the main news anchor.”

Creative director and president Moses mosesanshell.com

Tim Riester President and CEO RIESTER riester.com

Riester is founder and CEO of one of the largest, privately held advertising and public relations firms in the western United States. Advertising Age’s Creativity Magazine listed RIESTER among the “20 Hottest Creative Shops in America” and Forbes included RIESTER in its 2012 list of “Top 100 Global Ad Agencies That Know Social Media and Google.”

Biggest challenge: “I started RIESTER over 24 years ago with $8,000 ... my entire savings. None of the banks would give me a business loan or line of credit. To overcome that obstacle, I had to generate immediate cash-flow and maintain enough income to keep vendor payables current. It forced me to be incredibly disciplined with finances. As a result, RIESTER has been profitable for 24 consecutive years.”

Best advice to offer: “If you want people to appreciate, value and use your advice, charge them something for it.”

Vice president and managing director R&R Partners rrpartners.com

Aric Zion

CEO Zion & Zion zionandzion.com Zion has both MBA training and a master’s in computer engineering. His career has spanned three continents, including several years in Tokyo and London. As CEO of Zion & Zion, Arizona’s top PR and social media firm and one of Arizona’s top two ad agencies, Zion’s technology and business experience gives Zion & Zion its edge when it comes to campaign integration.

Biggest challenge: “The dawn of the down economy. However, we stuck to our core value proposition of ‘business meets creative,’ and our firm prospered through it, growing month over month since the beginning of 2007. When times get tough, clients care even more about the ‘business’ part.”

Best advice received: “Do the right thing, and everything else will follow.”

Best advice to offer: “If a client sees you as a vendor as opposed to a partner, you’re doing something wrong.”

Impact Players Gordon James

Denise Resnik

Best advice received: “Trust your instincts. They are almost always the right answer.”

Best advice to offer: “Take as many creative writing classes as you can. It all boils down to being able to communicate in writing.”

Best advice received: “Cast a big vision, develop a thoughtful strategic plan, connect the dots then pursue what’s attainable as you build toward realizing your dream.”

President Gordon C. James Public Relations gcjpr.com

34 AZ BUSINESS LEADERS 2013

President DRA Strategic Communications dracommunications.com

VOICES OF LEADERSHIP

LEADERS

BUSINESS SERVICES

Business Insurance Michael D. Miller

Donald Smith

Biggest challenge: The biggest obstacle that I have faced was to find a way to diversify a good, well performing company. It takes a well-thought-out strategy and a solid communication plan that involves people from the beginning and takes advantage of the brand and other assets of the company.

Best advice received: “While it was investment advice, I think this applies to business — ‘buy against trend.’ In other words, if all you do is follow others, you will not be very successful. Be curious and think ahead — plan and move.”

Best advice to offer: “People first. You cannot grow a company or be successful without great people. Surround yourself with a diverse staff — diverse in many ways — and make sure you have different voices in the room so you get many ideas that can be sorted down to that one great idea.”

Smith joined SCF Arizona in June 2000 after serving as deputy secretary in the Pennsylvania Department of Labor and Industry. He has more than 30 years of experience in the insurance industry. He is a University of Notre Dame graduate and earned his law degree from Widener University School of Law. Smith was admitted to the Arizona Bar in May 2001. He is a vice president for the American Association of State Compensation Insurance Fund, board member of the Greater Phoenix Chamber of Commerce, and on the executive committee of GPEC and the Valley of the Sun United Way. Best advice to offer: “We deal in an industry where our primary product is redressing bad things that happen to people. Empathy must be a part of the industry’s DNA if we are to survive and prosper, and this should not be compromised solely for the bottom line. Too often it is.”

President Scottsdale Insurance Company scottsdaleins.com

President and CEO SCF Arizona scfaz.com

Terrence Scali

Cheryl L. Vogt

Scali acquires, integrates and leads insurance agencies and brokerages. As CEO for NFP P&C, Scali is responsible for growing the property and casualty business nationally. Locally, Scali founded, grew and sold two very large Arizona-based insurance firms. Over the past 23 years, Scali acquired more than 40 agencies and with the prior owners he created successful, competitive regional brokerages.

Best advice received: “Don’t over-leverage. 2008-2010 proved that advice to be very valuable.”

Best advice to offer: “First, focus on doing the things that others avoid. It is those tasks such as cold calling or public speaking that get in the way of success for entire careers. Once you overcome the fears and establish yourself, the tasks become easier and the work becomes fun. Its almost unfair to your competition when you enjoy your work.”

Vogt leads the office and has been in various leadership roles for the past 20 years. She has been in the industry since 1980. Vogt has a master’s from the University of Texas and bachelor’s from the University of Iowa.

She is past board chair of Boys Hope Girls Hope of Arizona and a member of Greater

CEO NFP Property and Casualty nfp.com

Managing director, office head Marsh & McLennan Companies marsh.com

Phoenix Leadership.

Biggest challenge: “Being cast in a role because you are technically great and comfortable with the job. Having a boss that made me take a chance at a role out of my comfort zone. He encouraged me to stretch every day under his leadership.”

Best advice received: “You will hear many versions of the story but the truth is usually somewhere in the middle.”

Best advice to offer: “Surround yourself with great advisors, collaborative teams and a strong network, then ask lots of questions.”

Impact Players William Pilcher II

Charles Touché

Pilcher has been in the insurance industry for over 30 years including Corroon & Black, Oliver /Pilcher, and his own independent agency Wick Pilcher Insurance.

In December 2012, he merged his operations with USI Insurance Services.

In 2004, Touché became chairman and CEO of one of the largest insurance agencies in the United States, with nearly 200 employees in three offices and more than $300 million in total premiums.

President and CEO Wick Pilcher Insurance, USI wickpilcherins.com

36 AZ BUSINESS LEADERS 2013

Chairman and CEO Lovitt & Touche Inc. lovitt-touche.com

VOICES OF LEADERSHIP

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Employee benefit centers Property & casualty insurance assessments PPACA and Healthcare Reform

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LEADERS

BUSINESS SERVICES

Media Susan Anable

Steve Strickbine

The ASU graduate grew up in Wyoming and worked for the Arizona Senate Research Staff before joining Cox Communications in 2001.

She has been instrumental in creating legislation and regulatory policy that enables Cox to fairly compete and succeed, including passage of the Arizona Cable Customer Tax Relief Act and the creation of the Cox Advocacy Network, which has helped Cox engage employees in political advocacy.

Greatest accomplishment: ““Increasing community impact through the Cox Project STEM Initiative, an innovative program to promote the great STEM education and workforce opportunities in Arizona.”

Surprising fact: “I worked on a construction crew for a natural gas utility company in college and learned how to operate a bucket truck.”

The Valley native, ASU graduate, and former practicing Valley CPA started Times Media Group in 1997. Today, its family of print and digital titles includes The San Tan Sun News, College Times, Valley Times, Lovin’ Life After 50, The Groves Report, The Mesa View, The North Gilbert Breeze and the Scottsdale Airpark News.

Best advice received: “Defeat can be poison to some men. Great men have become mediocre due to an inability to accept and abide by a defeat.

And mediocre men have become great by learning from their defeats.”

Best advice to offer: “In my experience, the two distinct elements most always present in any success story, including mine, are initiative and perseverance.

You first have to believe, and then commit. There are many who have unwittingly given up on their dream when they were actually just a hair’s breadth away from success.”

Vice president of public affairs for the Southwest Region Cox Communications cox.com

Bill Phalen

CEO Cities West Publishing phoenixmag.com Cities West Publishing, which Phalen founded in 1997, publishes Phoenix magazine and Phoenix Home and Garden. Before starting Cities West, he founded and co-founded three broadcasting companies that acquired 24 radio stations throughout the United States. Phalen earned a bachelor’s degree from the University of Southern Mississippi in 1965. He later earned a master’s degree in organizational behavior from Norwich University in Vermont. He served for six years in the U.S. Army and National Guard. He is past president of the Tucson Broadcasters Association and was a member of the advisory board of the ABC Radio Network and the Walter Cronkite Endowment Board of the Trustees at ASU. All told, Phalen has served on five corporate boards and has been active in charitable work that has supported Junior Achievement and the University of Southern Mississippi.

President Times Media Group Timespublications.com

John Zidich

President and publisher Arizona Republic azcentral.com Best advice received: Make timely decisions. We have all worked with or for folks who struggle to pull the trigger.

That frustrates an organization as much as anything and usually leads to declining trends and the loss of top talent. Of course you need to perform your due diligence. When complete make a decision. If you wait for everything to be 100%, you will lose ground.

Make decisions and be prepared to adjust.

Best advice to offer: “This one is easy. Folks who thrive in business understand that success comes from “Winning through others”. This may seem like an obvious piece of advice but way too often managers are threatened by people who bring a lot to the table and may be smarter than they are. My advice, hire the best people, set clear expectations, provide support and let them do their job. Your folks will make you a better leader.”

Impact Players Win Holden

Scott Hopeck

Holden joined Arizona Highways as its sixth publisher in 2000. He moved from the advertising business in Chicago to serve as publisher of Phoenix magazine. He was the 2007 inductee into the Arizona Tourism Hall of Fame.

Hopeck is responsible for managing all aspects of the operation. His mindset of “making things better” has led to a 17-year career of developing people and revenue for CBS/Viacom and Clear Channel.

Publisher Arizona Highways arizonahighways.com

38 AZ BUSINESS LEADERS 2013

President and market manager Clear Channel Media and Entertainment clearchannel.com

VOICES OF LEADERSHIP

Get to know the

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Internet. Data. Phone.

LEADERS

BUSINESS SERVICES

Small Business Robert J. Blaney

Todd Sanders

Blaney is the director of the U.S. Small Business Administration (SBA) in Arizona. His varied experience includes work as the district director for Congressman Jack Kemp, deputy sheriff, federal agent and vice-president of an insurance brokerage.

He joined the SBA in March of 1989.

Best advice to offer: “Surround yourself with people that will provide you with proper advice and guidance. The SCORE Association, the Arizona Small Business Development Center Network and SBA’s Women’s Business Center all provide free business counseling and advice for entrepreneurs at any stage of development.”

Surprising fact: “My love of music and reading. I cannot carry a tune in a bucket, but I love opera, classical and big band music. Usually, I read one fiction and one nonfiction book at the same time and devour three or four newspapers a day.”

Sanders has been president and CEO since 2009 after three years as vice president of public affairs. Sanders, a native of Colombia and graduate of NAU, also served as a policy analyst for the Arizona House of Representatives in the areas of taxation, environment, political subdivisions and international trade.

Biggest challenge: “Taking the helm of a membership-based organization at the peak of the great recession. The key to success was tapping into the vast potential of my team and leveraging their skills to innovate, adapt and capitalize on new opportunities.”

Best advice received: “Don’t look at the world in terms of problems and solutions. The game is won by those who choose to see challenges as newly found opportunities.”

Best advice to offer: “To borrow from the words of Peter Drucker, ‘Start with what is right rather than what is acceptable.’”

District director U.S. Small Business Administration sba.gov/az

Rick Murray

CEO Arizona Small Business Association asba.com From television news reporter to urgent care center developer, Murray has a varied background that includes entrepreneurial endeavors and nonprofit association executive. As CEO of the 11,000 member ASBA, Murray has been successful by developing relationships with businesses for mutual success and surrounding himself with a team of people believing in a common goal.

Best advice received: “My mom was very matter-of-fact. She was a bookkeeper and office manager and I learned from her to not overanalyze a situation. Get the facts then go with your gut. Even if you are wrong, most mistakes aren’t irreparable. So always proceed with confidence.”

Best advice to offer: “Keep the blinders on. Don’t let what’s going on around you dictate your world. Don’t worry about the Joneses. Do what you know, and the Joneses will start worrying about you.”

President and CEO Greater Phoenix Chamber of Commerce phoenixchamber.com

Janice C. Washington State director Arizona Small Business Development Center Network azsbdc.net

In 2007, Washington brought over 30 years of broad based corporate and small business experience to lead the statewide AZSBDC Network. She provides high impact strategic vision and oversees counseling and training services annually for almost 4,000 small businesses.

Biggest challenge: “I did not view sales as a positive experience from a customer’s standpoint, but had to overcome that perception once I started my business. I changed my perspective from having to ‘sell to clients’ to ‘providing solutions for clients.’ It then became an easy and very positive experience.”

Best advice to offer: “Follow your passion and play to your strengths.

Surround yourself with a team of qualified professionals to ensure that you stay on track. Establish a broad and deep infrastructure to support your business success, growth and sustainability.”

Impact Players Kimber Lanning

Farrell Quinlan

Lanning works to inform, educate, and motivate consumers to support local enterprises, and encourages public policy that enables locally owned and operated businesses to thrive.

Before Quinlan was named NFIB/Arizona state director in 2009 he Quinlan led public policy campaigns for the Arizona Chamber of Commerce and Industry, in addition to serving as its spokesman and vice president.

Executive director Local First Arizona localfirstaz.com

40 AZ BUSINESS LEADERS 2013

Arizona state director National Federation of Independent Business nfib.com/arizona

VOICES OF LEADERSHIP

LEADERS

BUSINESS SERVICES

Social Media Danielle Feroleto

Jeff Herzog

With more than 18 years of experience in the commercial real estate and construction related industry, Feroleto has built her career in marketing and business development. Feroleto started as an editor for McGraw-Hill, and was director of business development for a general contracting company before starting Small Giants more than 7 years ago. She is also an associate faculty member at ASU for the Del Webb School of Construction, teaching marketing.

Best advice received: “Build a business model that is recession proof by creating offerings that will serve a broad audience and services that are timelessly needed and valued.”

Best advice to offer: “If you have a mindset that marketing is an investment in your business rather than overhead for your company, you will dedicate the necessary time and action steps to ensure there is a return on that investment.”

Herzog was also the founder and CEO of iCrossing, the world’s largest independent digital agency before selling to Hearst Media for $350 million. With more than 15 years of digital marketing experience with more than 50 Fortune 500 clients, Herzog works to inspire ideas, results, and positive energy among a team focused on redefining search and social marketing.

Best advice received: “Early in my career, I continuously heard from successful persons to follow my dreams (no matter how big) and never give up. My first dream was to build the world’s largest independent digital agency, and my determination led me to accomplish that. Now, I’m focused on ZOG Digital and how we can reshape digital marketing.”

Best advice to offer: “Dream big and never give up. I’ve had many challenges in my career, but I persevered and succeeded as a result.”

President Small Giants LLC smallgiantsonline.com

Jeff Gottschalk CEO GottyCode GottyCode.com

Gottschalk is an entrepreneur and expert in the QR Code space who uses innovative thinking to create vision for his endeavors. Once the vision solidifies, his persistence and “execute mentality” takes over.

Best advice received: “I once met Sheldon Adelson, who has an estimated net worth of $21.8 billion. I simply asked him, ‘How did you do it?’ He said, ‘I was part of 15 different companies in my career.

Every time I starting with a new one, I looked at what was happening and did something that was completely outside the box.’”

Best advice to offer: “There are companies that can get carried away with creating too many bells and whistles in their technology. Features they thought would be useful rather then what their prospects and customers thought would be useful. Constantly evaluating feedback and implementing what is most needed is a success formula.”

Founder and CEO ZOG Digital zogdigital.com

Sheila Kloefkorn President KEO Marketing Inc KEOMarketing.com

Kloefkorn is responsible for developing comprehensive online and offline marketing solutions for businesses of all sizes across the United States and more than 100 countries around the world. She has also served as president of the Business Marketing Association Phoenix, the American Marketing Association Phoenix and SEMPO. Best advice received: “Always add more value than people expect.

We internalize this every day. We are incredibly focused on delivering outstanding results on behalf of our clients. If we don’t, they should fire us.”

Best advice to offer: “There is more than enough business for all of us. Stay current; the online marketing industry changes every day. Find new ways to tell stories and make content compelling.”

Surprising fact: “I love museums and theater as much as I enjoy snow skiing and scuba diving.”

Impact Players Ruth Carter

Bart Steiner

Carter, author of “The Legal Side of Blogging: How Not to get Sued, Fired, Arrested, or Killed,” specializes in social media and blogging law. She was an American Bar Association Legal Rebel in September 2012.

Prior to founding Bulbstorm in 2008, Steiner founded CM Solutions, a strategic planning and marketing consultancy serving CPG clients including Procter & Gamble, General Mills, Quaker and Dannon.

Owner Carter Law Firm carterlawaz.com

42 AZ BUSINESS LEADERS 2013

President and CEO Bulbstorm Inc. bulbstorm.com

VOICES OF LEADERSHIP

LEADERS

BUSINESS SERVICES

Transportation Jane L. Morris

Danny Murphy

After 26 years, Morris retired last summer from the City Phoenix as deputy city manager. Six months later, she became director of special projects for Gateway Airport Authority. In March 2013, Morris was appointed by the Airport Authority Board as executive director.

Best advice to offer: “If you and your organization are not constantly working to improve the delivery of services, then you are losing ground and it will be difficult to catch up.”

Greatest accomplishment: “Seeing a need that was not being filled in the organization and putting a proposal together to start a planning division at Sky Harbor Airport.

Airports change so fast, planning is critical to being able to manage the changes that are required to meet the market demands.”

Surprising fact: “At the University of Iowa, I was a two time co-captain of the women’s field hockey team.”

Murphy, who has been with Sky Harbor since 2006, is also aviation director for Phoenix Deer Valley and Phoenix Goodyear airports. He was the Airport Revenue News’ 2010 Director of the Year.

Biggest Challenge: “The greatest challenge over the long-term will be continuing to strategically manage growth while maintaining our high customer service standards and competitive operating costs for airlines. Sky Harbor’s cost per passenger is currently among the lowest in the country and the Phoenix mayor, city council and airport staff are committed to ensuring that we continue to be a good partner for the airlines and businesses that operate out of Sky Harbor.

Greatest accomplishment: “I hear from our customers how much they love Sky Harbor, how much they appreciate the beautiful and clean facilities and how proud they are of the airport..”

Executive director Phoenix-Mesa Gateway Airport Authority phxmesagateway.org

Jerry Moyes

Founder, chairman and CEO Swift Transportation swifttrans.com Moyes is the founder of one of the largest trucking companies in the nation.

Moyes is also owner of charter airline Swift Air and is also a limited partner in the Arizona Diamondbacks. Moyes is currently vice president at large of the American Trucking Association and previously served as president of the Arizona Motor Transport Association.

Biggest challenge: “We’re just getting bombarded with various government regulations from CSA (Compliance, Safety, Accountability) to different engine EPA requirements. Our costs are going up dramatically, too. I’ve never been in an era when costs are as high as they are. That’s our number one challenge: what we are going to do from a costing side going forward?”

Best advice to offer: “Watch the numbers. You’ve got to know where you are on a daily basis as far as revenue and miles. Break everything down.”

Aviation director Sky Harbor International Airport skyharbor.com

Edward J. Shoen

Chairman of the board Amerco (U-Haul International, Inc.) uhaul.com Shoen grew up in the U-Haul organization and was first employed in 1971. He is a graduate of the College of the Holy Cross, Harvard Business School and ASU’s Sandra Day O’Connor College of Law. Shoen was chosen by the AMERCO Board of Directors as president in 1987 and has been leading the company since.

Best advice received: “Listening to your customer’s and employee’s feedback will provide you with valuable knowledge that will help take your business to the next level. Second, don’t learn any ‘tricks.’ (Earl Bimson, 1971).”

Best advice to offer: “Set realistic goals with realistic time frames. Set a goal and go at it, understanding that nothing happens in 90 days or a year. It takes years to nurture the crop that feeds you today.”

Surprising fact: “I keep my personal cell phone listed on the Internet and receive customer calls nearly every day.”

Impact Players Gary Mascaro

Bonnie Allin

Mascaro has 16 years in the aviation industry. Prior to his current position, Mascaro served as the manager at Deer Valley Airport for 5 years and as the assistant director for Scottsdale for five years.

Best advice to offer: ”It is better to have a passion than just a job. A passion will drive you to excellence and sustain you when challenges arise.”

Aviation director Scottsdale Airport scottsdaleairport.com

44 AZ BUSINESS LEADERS 2013

President and CEO Tucson Airport Authority flytucson.com

VOICES OF LEADERSHIP

LEADERS

BUSINESS SERVICES

Workforce Placement Paul Boca

Andy Ernst

President and CEO of both Corporate Job Bank Personnel Services and Professional Search Associates for almost 30 years, Boca has helped build the company into the No. 1 locally owned staffing company in Arizona.

Best advice received: “Make money at something you love and have a passion for. If you think about the people you run into in business that are successful and make it look easy, it’s because they love what they do.”

Best advice to offer: “It’s always about the people, not the technology or the systems we use for tracking searches; it’s having people who work for you that love helping people.

That’s always the answer.”

Greatest accomplishment: “The longevity we have enjoyed at Corporate Job Bank by being in business for almost 30 years is something that almost doesn’t exist anymore. It’s a wonderful feeling.”

In his role, Ernst oversees operations for the company’s professional staffing services divisions throughout Arizona.

Biggest challenge: “In 2007, I took a promotion in New York and going into it I knew I was in over my head. The teams were tenured and had far more experience than I did. I knew the only way to gain the team’s respect and buy-in was to earn my stripes. With this knowledge, I was able to come to the table with fresh ideas and new techniques to help drive business and made it a point to lead by example in everything I pursued.”

Best advice to offer: “Strive to get out of your comfort zone. The sooner you are able to do so, the better you’ll be in your role. I started my career in accounting, and I knew early on that if I wanted to be successful in recruiting, I needed to push myself outside my comfort zone.”

CEO Corporate Job Bank Personnel Services corporatejobbank.com

David Bruno

Managing director DHR International dhrinternational.com

Bruno has served as vice chairman and managing director of the firm’s Phoenix Arizona office. He was one of the eight owners of DHR with founder, David Hoffmann, and has been a major contributor to the growth of DHR from 10 associates in 1994 to more than 300 associates currently with more than 50 offices worldwide. It is the fifth-largest search firm in the United States.

Biggest challenge: “The downturn in the economy during the Great Recession. DHR International focused on our core strengths which was to maintain and stay connected to the quality relationships our executives had with many C-level executives throughout the world.”

Best advice received: “Exceed your customers expectations and be able to look yourself in the mirror every day.”

Best advice to offer: “Integrity is how your build your reputation.”

Regional vice president Robert Half International rhi.com

Max Hansen

CEO Job Brokers, Inc. and Y Scouts, Inc. yscouts.com Since 2002, Hansen and his staffing companies have placed more than 17,000 people in jobs in Arizona. In 2012, 10 years after Hansen founded Job Brokers at age 26, the firm had $25 million in total revenue. Hansen also invented the term “purpose based recruiting” in association with the formation of his executive search firm, Y Scouts.

Best advice to offer: “Stop only filling skill gaps with resumes. We are giving our industry a bad name when this is the only focus. There is so much more to making sure someone is right for a company than whether or not their resume has the same key words on it as a job description.

People don’t work in job descriptions they should work for companies who have purpose that aligns with their own. Purpose alignment is achievable and when it is everyone wins with the ensuing factor being profit and happiness.”

Impact Players Aaron Matos

Paul B. Smith

In 2000, Matos founded Jobing.com, an employment website focusing on local recruiting in 18 U.S. cities. It is a three-time Inc. 500 “Fastest Growing Company,” making the list consecutively in 2005-2007.

Smith purchased B and B Employment in 1983 and re-branded it in 2006 as Allstaff Services. In 2012, the company celebrated its 50 year anniversary and has expanded to three branch locations.

CEO and founder Jobing jobing.com

46 AZ BUSINESS LEADERS 2013

President and owner Allstaff Services Inc.® allstaffaz.com

VOICES OF LEADERSHIP

LEADERS

HEALTHCARE

Bioscience David A. Dexter

Joan M. Koerber Walker

Dexter serves as president and CEO for Sonora Quest, a joint venture between Banner Health, the largest non-secular hospital system in the U.S. and Quest Diagnostics, a Fortune 200 company; and as president and CEO for Laboratory Sciences of Arizona, which manages the 13 hospital laboratories for Banner Health in Arizona.

Biggest challenge: “Back in 2000, Sonora Quest was losing $1 million per month.

The board brought me in to do a business turnaround. I reorganized the management team, developed a comprehensive business turnaround plan, and realigned the organization around quality, customer service, and execution to obtain the desired outcomes. We tripled our budget that year and have excelled ever since.”

Surprising fact: “I require myself and my senior team to lead/support a major charity event each year and to actively participate on charitable boards.”

Koerber-Walker works with and on behalf of Arizona’s leading research institutions, universities and life science companies to provide the connections, resources, and leadership needed to keep the bioscience industry growing at an ever-increasing rate. She also chairs the Opportunity Through Entrepreneurship Foundation and CorePurpose, Inc., which she founded in 2002 after a 20-year career at Avnet, Inc. Best advice to offer: “A decade of investment has built a solid research foundation for our bioscience sector. As an industry and a state, we must continue to support these institutions and leverage these investments to create companies that will move Arizona life science innovations along the path from discovery to development to delivery.”

Surprising fact: “I spent a summer working on the assembly line at General Motors painting Chevettes.”

President and CEO Sonora Quest Laboratories sonoraquest.com

Mark S. Hanley CEO Clinical Research Advantage crastudies.com

Hanley is a quintessential entrepreneur who has built several successful healthcare companies.

When Hanley took over Clinical Research Advantage in 2007, he transformed it from “a hidden gem in the desert” into the country’s largest network of clinical trial sites. CRA is now a premier clinical research company, working with the industry’s leading contract research organizations and pharmaceutical sponsors.

Best advice received: “It takes 20 years to build a reputation and five minutes to ruin it. That’s why it’s important to always do the right thing — even if its not necessarily the best business decision.”

Best advice to offer: “Look for opportunity in all situations. Be creative and don’t be afraid to challenge industry standards and beliefs. To fine-tune your goals, visualize what your company will look like in five years.”

President and CEO Arizona BioIndustry Association azbio.org

Jeffrey Trent

President and scientific director Translational Genomics Research Institute tgen.org Work in Trent’s laboratory focuses on the study of genetic changes related to cancer predisposition and progression.

Recently his research has focused on the genetic susceptibility to human prostate cancer. Additionally, current research in his laboratory is focusing on the isolation and cloning of specific chromosomal breakpoints, coupled with the identification and study of the products of these genes, which is providing an exciting avenue for future research.

Greatest accomplishment: “The human genome will be the medical textbook for the next century and beyond. By harnessing the power of the human genome, we will provide immeasurable patient benefit while at the same time reducing the time and costs of diagnosis and treatment. TGen is a global leader in clinical trials that deploy this form of innovative research.”

Impact Players Mara G. Aspinall

MaryAnn Guerra

Aspinall founded the European Personalized Medicine Association and advised the Obama and Bush administrations on diagnostics and genomics.

Best advice to offer: “Always remember: ‘Patients are waiting for us.’”

Guerra is co-founder of BioAccel, recognized for creating visionary programs that transform research outcomes into commercial success. Recently, BioAccel helped create the first local medical device accelerator.

President and CEO Ventana Medical Systems, Inc. ventana.roche.com

48 AZ BUSINESS LEADERS 2013

CEO BioAccel bioaccel.org

VOICES OF LEADERSHIP

LEADERS

HEALTHCARE

Hospital Administrators Wyatt Decker, M.D.

Rhonda Forsyth

Decker assumed the position of CEO of Mayo Clinic in Arizona in July 2011. True to his reputation for being a “hero in emergency medicine,” Decker traveled to Haiti following their devastating earthquake as part of the original assessment team to determine the most effective ways in which Mayo Clinic can assist with disaster relief. He has served in numerous leadership roles, including chair of emergency medicine, with chair responsibilities for both the emergency departments at Mayo Clinic in Rochester, Minn. and Jacksonville, Fla. Greatest accomplishment: “We are a nonprofit and focused on the needs of our patients, education and research. All of those turn out to be significant economic drivers and we’ve seen more growth in the healthcare sector in Arizona over the past five years than any other area of the economy.”

Forsyth earned her master’s in business administration from ASU. She serves on the boards of the Arizona Hospital/Healthcare Association and Brophy College Preparatory. She is a member of Greater Phoenix Leadership, Charter 1200, Arizona Women’s Forum, Premier Quality Improvement Council and the AHA Health Care Systems Governing Council.

Best advice received: “Your strengths are one inch from your weaknesses. That advice helped me appreciate that what made me and John C. Lincoln successful in the past might not work in a changing environment. I like working from my strengths, but try to honestly assess my approach to see if it still makes sense.”

Surprising fact: “I left high school early to go to college. I never completed my high school degree, so technically, I’m a high school dropout.”

Vice president and CEO in Arizona Mayo Clinic mayoclinic.org

President and CEO John C. Lincoln Health Network jcl.com

Ronald Guziak

Peter Fine

President and CEO Sun Health sunhealth.org

President and CEO Banner Health bannerhealth.com

Fine was appointed president and CEO of Phoenix-based Banner Health in November 2000. Banner Health is one of the nation’s largest secular, nonprofit healthcare organizations operating hospitals and other services in seven states.

Banner employs more than 35,000 people and is Arizona’s second largest private employer. Fine is on Becker’s Hospital Review’s 2012 list of 300 Hospital and Health System Leaders to Know.

Best advice to offer: “Make sure you have a passion for complexity and a high tolerance for ambiguity, and always remember that misery is optional.”

Surprising fact: “Once I got past delivering newspapers as a little kid, my first job with significant responsibility was driving a taxicab outside of New York City. I did this starting the summer after high school, and did it for each year while in college, plus the year after college.”

Guziak is responsible for leading a unique enterprise that includes a philanthropic community foundation, a real estate division that owns and operates senior living communities and skilled nursing facilities and the parent company that manages a portfolio of over $240 million. In aggregate, the enterprise has assets of over $450 million and is growing.

Best advice received: “Understand who you are as a professional and stay true to your strengths. When taking risks, make sure it’s within a subset of your business and experience.”

Best advice to offer: “Hire the best talent you can find and make sure the individuals you hire are an ideal fit for your organization, both technically and culturally.”

Surprising fact: “My love for golf has resulted in five lucky hole in ones. I also cry in sentimental movies before my wife does.”

Impact Players Betsey Bayless

Former president and CEO Maricopa Integrated Health Systems mihs.org Greatest accomplishment: “Creating the first academic medical center for advanced training, research and patient care by affiliating our safety net health system with our state medical school.”

50 AZ BUSINESS LEADERS 2013

James K. Beckmann

President and CEO Carondelet Health Network carondelet.org

Beckmann has put Carondelet on a path to become the area’s first health organization to use principles developed in the nuclear, aviation and military fields to create environments that are safe for patients.

VOICES OF LEADERSHIP

LEADERS

HEALTHCARE

Hospital Administrators Ken Howell

Judy Rich

With more than 25 years of management experience in the healthcare industry, Howell is a progressive leader who was promoted in 2012 to lead Abrazo Health Care in meeting the challenges of an everchanging health care landscape. Most recently, Howell served as the chief development and Iintegration officer of private equity-backed Adreima, a revenue cycle management services company. Prior to Adreima, Howell served in executive leadership roles for three different organizations, including Abrazo Health Care, where he served as CEO for Phoenix Baptist Hospital (20082010) and Arizona Heart Hospital (2003-2007). He was the Dallas market president for Hospital Partners of America; and regional vice president for MedCath Corporation and HealthSouth Corporation, where he began his career.

Rich has has held roles in healthcare that range from staff nurse to CEO. Rich joined TMC HealthCare nearly 10 years ago and was COO for Tucson Medical Center until 2006 before she was named president and CEO of the 650-bed nonprofit hospital in 2007. TMC HealthCare is the corporate entity that includes Tucson Medical Center, TMC Foundation and Saguaro Physicians.

Biggest challenge: “As CEO, it’s important to zoom in to understand the seemingly minute details of operations, as well as zoom out to see the organization from the 10,000-foot level. Balancing between the two is challenging and takes discipline.”

Surprising fact: “I often come to TMC on the weekends when my daughter is volunteering with Therapeutic Ranch for Animals and Kids, introducing the ranch’s rabbits, chicks and other small animals to TMC’s pediatric patients.”

President, Phoenix market Abrazo Health Care abrazohealth.com

Linda Hunt

President and CEO Dignity Health Arizona dignityhealth.org Hunt oversees the operations of Dignity Health Arizona’s service area, which includes St. Joseph’s Hospital and Medical Center, Mercy Gilbert Medical Center, Chandler Regional Medical Center and several ambulatory facilities.

Dignity Health is the fifth largest hospital system in the nation.

Best advice to offer: “Set your sights on what is it that you really want to do, and then put some goals in place each year and begin to then mentor other people and then seek out mentors — both women and men who can help you understand what it is to be a leader ... Meet new people, and most of all don’t be afraid to try new things. I think it’s about trying new things that gives you the ability to be flexible and also to get out and understand where are your gifts, where, in fact, will it work for you to be a leader.”

President and CEO TMC HealthCare tmcaz.com

Thomas J. Sadvary President and CEO Scottsdale Healthcare shc.org

Sadvary’s 35 years in healthcare leadership include joining Scottsdale Healthcare in 1986 and becoming chief executive officer in 2005.

He holds a master’s in public health and is a fellow of the American College of Healthcare Executives. Sadvary has served with the local chamber, rotary club, state hospital association and national healthcare organizations.

Best advice received: “My dad told me to get into the best college since ‘money was no object.’ I reminded him that we had no money. He responded, ‘That’s correct. So money is no object. Get a loan and get the best education you can get.’”

Best advice to offer: “Build relationships within and outside of your organization. They are key to your credibility and success. Empower others and be a servant leader. Remember that while strategy and culture are important, culture is always most important.”

Impact Players Michael Waldrum, M.D.

President and CEO University of Arizona Health Network uahealth.com

Waldrum leads the University of Arizona Health Network’s two hospitals, clinics, health plans and physician practice. He is a board-certified specialist in internal medicine, critical care medicine and pulmonology.

52 AZ BUSINESS LEADERS 2013

Patty White

President and CEO St. Joseph’s Hospital and Medical Center stjosephs-phx.org

White leads a team of almost 5,000 physicians, clinical staff and volunteers dedicated to providing excellent patient care. She began her health care career as a cardiovascular nurse 30 years ago.

VOICES OF LEADERSHIP

Recovery builds better communities

“Nothing defines the quality of life in a community more clearly than people who regard themselves, or whom the consensus chooses to regard, as mentally unwell.”

A healthy behavioral health system is not just good for the members it serves.

It benefits all of us by helping people with mental health and substance use issues toward recovery: Achieving wellness in mind and body. Going to school and working. Living a productive life in the community filled with health, happiness and meaning.

As we observe National Recovery Month this September, let’s remember that one in every four people in the United States is affected by mental illness. But recovery is possible, and it’s happening every day.

As the Regional Behavioral Health Authority for central Arizona, Magellan Health Services of Arizona invites you to learn more about the ordinary people who have overcome extraordinary challenges on their journeys to health, hope and recovery. Visit www.OneinFour.info. And for more information about Magellan Health Services of Arizona, access www.MagellanofAZ.com.

– Renata Adler, American author

Magellan Health Services of Arizona is the Regional Behavioral Health Authority for central Arizona, which includes all of Maricopa County and part of Pinal County.

Funds for services are provided through a contract with the Arizona Department of Health Services/Division of Behavioral Health Services (ADHS/DBHS) and the Arizona Health Care Cost Containment System (AHCCCS).

LEADERS

HEALTHCARE

Specialty Hospital Administrators Rhonda Anderson

Robert F. Spetzler, M.D.

Anderson played an integral role in the planning and development of the child- and family-centered facility which opened in 2009.

Anderson’s healthcare leadership experiences include serving as a nurse, educator, chief nursing officer, COO and executive vice president. She also serves on national healthcare reform committees.

Best advice received: “Always have a formal coach. Find a mentor outside your industry to broaden your knowledge and perspective of how your work and industry fit into the bigger picture. Never lose sight of your goal. Distraction or loss of focus is not helpful to achievement.”

Best advice to offer: “Never lose your passion for the children and families to whom your associates and doctors provide care. Your staff are the most important asset you have. Be available to them, encourage them and thank them for all they do.”

Spetzler has earned the reputation of one of the world’s best neurosurgeons. As the director of Barrow since 1986, Spetzler has led the Institute to becoming one of the top neurological centers in the world.

Under his leadership, more brain surgeries are performed are Barrow than any hospital in the United States.

Best advice to offer: “I have told my residents ad nauseum that there are two blessings in life: to be happy at home and happy at work. I have been incredibly blessed on both counts. I believe it is your attitude, in large part, that paves the road to happiness.”

Greatest accomplishment: “Barrow has achieved the highest level of recognition. What I am most proud of, however, are the people I work with and the degree of excellence they have achieved.”

Surprising fact: “I am a classical pianist, extreme skier, and swimmer.”

CEO Cardon Children’s Hospital bannerhealth.com

Robert Meyer

CEO and president Phoenix Children’s Hospital phoenixchildrens.com As the chief executive of Arizona’s only freestanding pediatric hospital since 2003, Meyer is responsible for planning, directing and managing the current operations, future growth and program development for PCH. Biggest challenge: “In 2002, I was hired as a business consultant when PCH was $48 million in the red.

I worked to revamp the issues I thought were the biggest obstacles to financial solvency and within a year the hospital went from being $48 million in the red to $3 million in the black. It was over a $50 million turnaround in one year. The hospital’s board, asked me to stay.”

Best advice received: “From my father, who gave me my work values and respect for integrity and honesty in dealing with people.”

Best advice to offer: “Take the time to learn all aspects of the business. Don’t be afraid to roll up your sleeves and get dirty.”

Director Barrow Neurological Institute thebarrow.org

Edgar Staren, M.D. President and CEO Cancer Treatment Centers of America cancercenter.com

As a CEO, surgeon and cancer survivor, Staren is the “triple threat” in the healthcare world.

Biggest challenge: “Making the transition from being primarily a manager of other managers to that of a functional manager focused on clinical care and ultimately to a business manager. This obstacle was overcome through ongoing education, both formal and informal, trial and error, coaching, and mentorship.”

Best advice to offer: “A business leader must recognize that optimizing one’s likelihood of success requires diligent preparedness.

Pasteur said that ‘chance favors the prepared mind.’ I also believe it is essential to be insistent on a constant ‘measure to manage mindset.’ This in turn translates to a commitment to continuous improvement such that calculated risks can be taken and thereby optimize process and product in an ongoing manner.”

Impact Players Gregory Jahn

Edgardo Rivera, M.D.

Jahn started his career as a registered nurse and joined St. Luke’s in 1973.

Best advice to offer: “Put your patients first and everything else will follow.”

Rivera, winner of Health and Fitness Magazine’s 2009 Doctor’s Choice Award, develops the center’s clinical vision, strategy and focus. He directs all cancer program clinical activities.

CEO St. Luke’s Behavioral Health Center stlukesbehavioralhealth.com

54 AZ BUSINESS LEADERS 2013

Medical director Banner MD Anderson Cancer Center bannermdanderson.com

VOICES OF LEADERSHIP

LEADERS

HEALTHCARE

Insurance Providers Rich Boals

M. Curt Howell

Boals is president and CEO of BCBSAZ, having served in a variety of capacities over his 42 years with the company. He is a revered community and business leader who works on several business and nonprofit boards.

Biggest challenge: “Our biggest hurdle to date is the government’s ever-increasing expansion into healthcare. This has resulted in substantial investments in our legal, audit and compliance operations to ensure that we are implementing all aspects of the Affordable Care Act while serving the needs of Arizonans.”

Best advice received: “It’s all about the customer’s experience. Treat them the way they expect to be treated.”

Best advice to offer: “First, it is all about the customer. Secondly, make sure you surround yourself with talented and dedicated people that can react quickly to a rapidly changing healthcare environment.”

Howell leads market development and growth of Humana’s Medical and Specialty product and service offerings. He is passionate about well-being and loves to motivate others as he’s experienced its benefits in his own life.

Best advice received: “I always remember something my father used to say, ‘The harder I work, the luckier I get.’ There’s a lot of truth to that statement. Some people try to get by on luck or talent, but the real key to success in business and in life is hard work.”

Best advice to offer: “There are a lot of unknowns when it comes to healthcare reform. One’s thing for certain: we need to shift the focus onto well-being. As a business owner, you need to engage your employees in well-being, it will make a difference in your employee’s health and productivity.”

Surprising fact: “I have an extensive collection of vinyl records.”

President and CEO Blue Cross Blue Shield of Arizona bcbs.com

Richard T. Clarke

CEO Magellan Health Services of Arizona magellanofaz.com Clarke leads the Magellan team in managing the Regional Behavioral Health Authority (RBHA) contract for central Arizona. He is responsible for the strategic transformation of the system, quality outcomes for recipients, compliance, financial performance and Magellan’s relationships with the Arizona Department of Health Services, the legislature and the community.

Best advice received: “Never forget that creativity can come from unlikely sources. Always seek out ideas and solutions from others, including those outside of your own industry.”

Best advice to offer: “Health and wellness are best achieved by putting the member in the driver’s seat of care. Design solutions and create opportunities that give members voice and choice and enable self-direction; then support them like crazy.”

Surprising fact: “I believe poetry has a place in business.”

Arizona market president for Humana’s employer group segment Humana Inc. humana.com

Jeri Jones

President and CEO UnitedHealthcare of Arizona uhc.com Jones is the CEO for UnitedHealthcare’s employer and Individual markets of Arizona, Utah and Idaho. Prior to taking this role, Jones was chief of staff for the West Region of UnitedHealthcare, responsible for strategy and execution of the regional vision and business plan.

Biggest challenge: “Public speaking. It hasn’t been easy, but as the CEO of a major healthcare company, I had to get use to speaking in front of groups, on TV and about myself, which I wasn’t very comfortable doing. Although I am learning the more I do it, the easier it gets.”

Best advice to offer: “Be a change catalyst — we cannot afford the disparate healthcare system of the past — we must create a system that provides incentives for everyone in the healthcare ecosystem to appropriately provide and consume healthcare.”

Surprising fact: “I used to co-own a hot air balloon.”

Impact Players Brandon Carter

Bret Morris

Carter is responsible for management of USAA’s expanding facility in Arizona and more than 3,000 employees, external community relations, and support for USAA’s military affairs and government relations.

In his first year after taking over as president in May 2010, Morris helped launch Health Net ExcelCare — a tailored HMO product — and helped grow the company by 45 percent.

General manager, Phoenix operations USAA usaa.com

56 AZ BUSINESS LEADERS 2013

President Health Net of Arizona, Inc. healthnet.com

VOICES OF LEADERSHIP

LEADERS

HEALTHCARE

Medical Group Leaders Jim Brannon CEO Banner Medical Group bannerhealth.com

Brannon was named CEO of the Banner Medical Group, a multistate physician group, in 2009.

Best advice received: “The best advice I have received is, ‘It is often not your skill, talent or experience that helps you succeed most, but rather your ability to work with and influence people.’”

Best advice to offer: “Healthcare brings together disparate groups of peoplebusiness leaders and physicians. I have found that the most successful way to work with physicians and other clinicians is to develop meaningful and trusting relationships built on mutual respect and integrity. It doesn’t matter how smart or experienced I am if the doctors don’t truly trust me.”

Surprising fact: “At the age of 24, I actually served my community as a bona fide, duly elected Justice of the Peace. And, yes, I married people — sometimes in my living room.”

Nick Goodman CEO MomDoc MomDoc.com

Best advice received: “If you have a chance to accomplish something that will make things better for people coming behind you and you don’t do that, you are wasting your time on this Earth.’ Roberto Clemente said this.”

Best advice to offer: “In the future, alignment will be central to success for medical practices in Arizona. At MomDoc we strive to preserve independent medical practitioners in our position of being ‘Switzerland,’ while working with integrated health systems. So in short, be patient centered and provider focused.”

Surprising fact: “As the reigning Arizona champion of Monopoly, as determined by Parker Brothers, I don’t enjoy games of elimination. I most appreciate games of strategy where the winner does not have to destroy the opposition, but where the competition continues on until the end of the game.”

Mark S. Hillard

Chief integration and development officer, Arizona; CEO, Arizona Care Network (ACN) Dignity Health azcarenetwork.org Hillard is the chief integration and development officer for Dignity Health in Arizona and serves as the CEO of the Arizona Care network.

With more than 25 years of progressive experience in healthcare finance, administration, and education. Hillard has also served as chief executive of St. Joseph’s Medical Group.

Best advice received: “If it’s not about the money, then it is really all about the money.”

Best advice to offer: “Accept and embrace change, be innovative.

Healthcare needs it. Always, always do what is best for the patient.”

Greatest accomplishment: “Most recently, our team has created the Arizona Care Network. This new entity has the ability to evolve and become a leader of innovative and quality medicine for years to come.”

Surprising fact: “I am an animal lover and enjoy the company of three dogs, horses, chickens, a cat and fish.”

David J. Jacofsky, MD Chairman and CEO The CORE Institute thecoreinstitute.com

Jacofsky is an international speaker and respected authority in complex adult joint reconstruction, total joint replacement, traumatology and oncology. He is committed to delivering the finest patient care possible, community service, research and education. He chairs the orthobiologics committee for Stryker Orthopedics, is a board member for Cold Plasma Medical Technologies, has been the CEO of multiple successful start-up companies, and has overseen The CORE Institute’s strategy and growth since inception.

Best advice received: “My father always told me that a deal that isn’t equally good for all involved is not a deal worth doing.”

Best advice to offer: “Think outside the box during these times of rapid change. The difference between a stumbling block and a stepping stone is usually based solely on perspective and creativity.”

Impact Players Kote Chundu. M.D., President and CEO

Edward Kim , President and general manager

Chundu supervises the teaching of students and residents and is a steering committee director of the integrated pediatrics residency program at Maricopa Medical Center and Phoenix Children’s Hospital.

A senior healthcare executive with more than 27 years of experience, Kim is responsible for strategic direction and operations of CIGNA’s direct clinical delivery asset.

District Medical Group dmgaz.org

58 AZ BUSINESS LEADERS 2013

Cigna Medical Group cigna.com

VOICES OF LEADERSHIP

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LEADERS

HEALTHCARE

Medical Research David Bruggeman

Mitchell Shub, M.D.

Bruggeman is an inventive entrepreneur who has created several successful businesses in the patient care and medical research industries. Since taking over operations at Clinical Research Advantage in 2007, Bruggeman has grown the company from a local operation of six clinical trial sites into the country’s largest integrated trial site network with 57 sites and more than 500 employees.

Best advice received: “‘Treat others as you want to be treated in both the best of times and the worst of times.’ Someone I hold in high regard told me this at the beginning of my career, and I have found it to be very valuable advice.”

Best advice to offer: “Put employees into positions that play to their strengths and allow them to succeed. Along the way, be sure to nurture your employees and reward them for their accomplishments.”

Shub’s research focuses on Microvillous Inclusion Disease, a rare genetic disorder among the Navajos. He received a $1,560,000 award for work on the molecular characteristics of the Apical Recycling System.

Biggest challenge: “How to provide quality medical care to children with complex gastrointestinal and nutritional needs. Working closely with the administration at Phoenix Children’s, we developed a multidisciplinary team approach to provide patients access to physicians, nutritionists and nurses during a single clinic visit.”

Best advice to offer: “Make sure that future health care policy decisions will not sacrifice a high quality of patient care in an effort to contain costs and streamline efficiencies.”

Greatest accomplishment: “My research has resulted in discovery of the causes for two rare diseases found in our Native American population.”

President and COO Clinical Research Advantage crastudies.com

Eric M. Reiman CEO Banner Research bannerhealth.com/research

Reiman serves as clinical director of the Neurogenomics Division at the Translational Genomics Research Institute, professor of psychiatry at the University of Arizona and director of the Arizona Alzheimer’s Consortium, the nation’s leading model of statewide collaboration in Alzheimer’s disease research.

Best advice received: “Find an accomplished mentor who is genuinely interested in you.”

Best advice to offer: “Find new ways to work together with other people and organizations, capitalize on complementary strengths and converging interests, and address each others’ goals in a more fundamental way. It may sound paradoxical, but it is in one’s self interest to have a generosity of spirit. That said, I should be the last person in the world to offer ‘business’ advice.”

Surprising fact: “I have a passion for show music. Don’t tell anyone.”

Director of medical research, gastroenterology Phoenix Children’s Hospital phoenixchildrens.com

Keith Stewart Dean of research Mayo Clinic in Arizona mayoclinic.org/arizona

Stewart’s lab-based research has focused on the genomics and developmental therapeutics of multiple myeloma.

Biggest challenge: “At Mayo Clinic, we have three shields — the clinical practice, education and research. Driving the research shield to produce medical advances with global impact in a time of diminishing reimbursement for patient care and declining National Institutes of Health research is an ongoing challenge.”

Best advice received: “Never be afraid of a challenge.”

Best advice to offer: “The needs of the patient come first.”

Greatest accomplishment: “Being part of a world leading team of researchers in blood cancers right here in Arizona.”

Surprising fact: “I had great fun working for a punk rock band in the 1970s and on tough days, I harbor a secret wish that I had kept working in that industry.”

Impact Players Adrienne C. Scheck, Ph.D.

Glen J. Weiss

Scheck and her research team effectively treated experimental malignant gliomas, an aggressive and deadly brain tumor, using a combination of metabolic alteration and radiation therapy.

Best advice received: “If there is someone you admire in your field, observe and try to learn what it is that has made him or her successful and see how you can emulate them in your personal and professional life.”

Principal investigator Barrow Neurological Institute thebarrow.org

60 AZ BUSINESS LEADERS 2013

Director of clinical research Cancer Treatment Centers of America cancercenter.com

VOICES OF LEADERSHIP

LEADERS

MANUFACTURING

Aerospace/Defense David Koopersmith

Tim Mahoney

Koopersmith has more than 35 years at Boeing in program management, engineering, business development and production experience on many military aircraft programs. Holding a degree in aeronautical engineering from Rensselaer Polytechnic Institute, Koopersmith is the Boeing Executive Focal for the company’s relationship with ASU and a member of the Arizona Science Center Board of Trustees.

Biggest challenge: “We attack obstacles with facts and data to inspire teams to overcome obstacles to achieve their objectives in the constantly changing competitive environment. I have faced many big obstacles and found that leaders must be inspirational, tenacious, and upbeat.”

Best advice to offer: “I encourage people to find their passions and have fun, because then the ability to delight your customers and the reward of leveraging competitive advantages becomes easy.”

Mahoney is president and CEO of Honeywell Aerospace, one of Honeywell International’s largest business groups. Headquartered in Phoenix, Honeywell Aerospace is a technology and services leader in three main sectors: air transportation, business and general aviation, and defense and space. Before becoming CEO, Mahoney was chief technology officer at Honeywell Aerospace with a $2 billion research and development budget and leading more than 10,000 engineers.

Best advice to offer: “As we look to the future, our community involvement (must) reflect a commitment to science, technology, engineering and mathematics (STEM) education initiatives, and championing today’s students, who will ultimately become the innovators of tomorrow.”

Vice president, attack helicopters and Mesa senior site executive The Boeing Company boeing.com

Taylor Lawrence President Raytheon Missile Systems raytheon.com

Lawrence has been president of Raytheon Company’s missile systems business since July 2008. Raytheon, with 2012 sales of $24 billion and 68,000 employees worldwide, is a technology and innovation leader specializing in defense, security and civil markets throughout the world.

Biggest challenge: “If you look at other states, many of them have a very integrated economic development plan that includes the local, state and federal government leaders — and everybody’s on the same page. If you look at the news clips from our Huntsville (Alabama missile plant) groundbreaking, those in attendance included the mayor of Huntsville, two of the congressional representatives from that area, both of Alabama’s U.S. senators and the governor. It was a very integrated approach. You seldom see that type of unified support in Arizona.”

President and CEO Honeywell Aerospace honeywell.com

Manny Mora

Senior vice president of strategy, business development and sales General Dynamics C4 Systems gdc4s.com Mora oversees business development and streamlines the management of the company’s operation for maximum efficiency and competitive advantage.

Mora joined General Dynamics in 1984. He has a bachelors degree in electrical engineering.

Biggest challenge: “Early on, we saw that military activity in Iraq and Afghanistan was drawing down. This followed a decade of significant growth in our industry, so we responded by reshaping our business to become leaner, more agile, innovative and efficient.”

Best advice to offer: “Watch carefully what is happening in your industry, stay agile and carefully manage all of your resources. In times when the economy and your industry are uncertain, be alert, manage your cost structure, and always add value. As your customers’ mission changes, understand it and stay ahead of it.”

Impact Players Vicki Panhuise

Michael Rothstein

Panhuise has more than 30 years of experience in the aerospace industry and was appointed by the governor in 2008 as the chairman of the Arizona Aerospace & Defense Commission.

Rothstein, a command pilot with more than 2,500 hours in various aircraft including the F-16, came to Luke in 2012 from Misawa Air Base, Japan, where he served as commander of the 35th Fighter Wing.

President Airborne Systems airborne-sys.com

62 AZ BUSINESS LEADERS 2013

Brigadier general Luke Air Force Base luke.af.mil

VOICES OF LEADERSHIP

LEADERS

MANUFACTURING

Energy Mark Bonsall

James Hughes

After 34 years at SRP, Bonsall took the helm in 2011. He is the chair of the Heard Museum and Phoenix Children’s Hospital boards, a member of the board of Greater Phoenix Leadership, a former chair of the Greater Phoenix Chamber and of the Valley of the Sun YMCA, and former treasurer of the American Public Power Association.

Best advice received: “One of your most important obligations as a manager is to develop successors and ‘promotable’ people. The degree to which this approach expands one’s ability to make a difference — and enjoy doing it — is profound.”

Best advice to offer: “Practice the ‘c’ words — curiosity, creativity and collaboration. Never stop asking why and why not, and use the answers to design new business models, approaches, products and services.

Work with others toward the same end — the more minds the better.”

Hughes has nearly 20 years of experience in the global energy industry.

Before joining First Solar, he served as the CEO of AEI, an electric and natural-gas business with a presence in 19 countries. Prior to that, he was president and chief operating officer for Prisma Energy. He has a law degree from University of Texas at Austin and a bachelor’s degree in business administration from Southern Methodist University.

Biggest challenge: “Many of my colleagues in the traditional energy world have asked why I wanted to come to First Solar in the middle of this difficult period for the solar industry.

It is exactly this difficulty that makes it an interesting opportunity for the company and the marketplace. I have always endeavored to do things that matter and make a difference in the world. In energy, that means doing things at a meaningful scale.”

General manager and CEO SRP srpnet.com

CEO and director First Solar firstsolar.com

Jodi Jerich

Donald Brandt

Chairman of the board, president and CEO Pinnacle West Capital Corporation and Arizona Public Service (APS) pinnaclewest.com In 2009, Brandt was elected to Pinnacle West’s board of directors and promoted to chairman, president and CEO of Pinnacle West and chairman and CEO of APS. A recognized industry and community leader, Brandt currently serves on the boards of the Institute of Nuclear Power Operations, the Nuclear Energy Institute, the Edison Electric Institute and Nuclear Electric Insurance Limited.

Biggest challenge: “We know solar power is going to play a big part in meeting Arizona’s future energy needs. We’re doing our part to help make that happen. As a national leader in utility-scale solar, we believe APS can help make Arizona the solar capital of America. One of our responsibilities is to make sure the infrastructure is in place to support a future of rapidly increasing solar adoption.”

Executive director Arizona Corporation Commission azcc.gov Jerich oversees a state agency that has 300 employees and a $27 million budget. The commission is responsible for granting or denying utility rate adjustments, enforcing transportation safety and public service requirement. Jerich has prior direct experience with the ACC, having served as policy adviser to former Commissioner Mike Gleason from 2002-2004.She came to the commission after serving about three years as director of the Arizona Residential Utility Consumer Office, a state agency that advocates for consumers on electric, gas, phone, water and telecommunication issues.

Best advice received: “My parents gave me good advice: ‘Don’t ignore a challenge, instead set a course to conquer it.’”

Surprising fact: “I have never eaten a peanut butter and jelly sandwich.”

Impact Players Paul Bonavia

Luis Frisby

Bonavia was named by Gov. Jan Brewer to the board of directors of the Arizona Commerce Authority and currently serves as chair of the board of directors of Tucson Regional Economic Opportunities.

Frisby joined Southwest Gas Corporation in 1984 as an engineer. Frisby, who holds a bachelor’s of science degree in civil engineering from the University of Arizona, assumed his current role in 2012.

Chairman and CEO UniSource Energy Corporation and Tucson Electric Power tep.com

64 AZ BUSINESS LEADERS 2013

Vice president/Central Arizona Southwest Gas swgas.com

VOICES OF LEADERSHIP

LEADERS

MANUFACTURING

Environmental Maria Baier

Barbara Lockwood

Baier currently serves as the CEO of the Sonoran Institute, an Arizona-based nonprofit that works across western North America to achieve a balance between the needs of the natural world and the communities we live in. Her career also included serving as Arizona State Land Commissioner and as a member of the Phoenix City Council.

Best advice received: “My dad told me early in life that ‘excuses are for losers.’ It was tough to hear as a kid when I was trying to wiggle out of trouble, but it turned out to be great advice for life in general and certainly in business.”

Best advice to offer: “The older I get, the more I am inclined to suggest that silence and patience are often the most helpful contribution to a situation.”

Surprising fact: “Before my kindergarten teacher straightened me out, I wrote everything upside down and backwards.”

Lockwood manages APS’ expanding solar generation fleet, renewable energy programs and technology innovation efforts. Prior to her current role, Lockwood served as the founding director of Smart Grid as well as the founding director of Renewable Energy at APS. She has served as chair for Arizona Forward, as a trustee for the Arizona Science Center and is the past president of Keep Phoenix Beautiful. She also serves on the board of the GridWise Alliance and on the Research Advisory Committee for the Electric Power Research Institute.

Best advice to offer: “Diversification of generation resources is critical to maintaining a reliable electric system and concentrating solar power provides a significant opportunity to diversify energy resources.”

Greatest accomplishment: “Helping to bring clean energy to Arizona.”

CEO The Sonoran Institute sonoraninstitute.org

Diane Brossart President and CEO Arizona Forward valleyforward.org

Brossart joined the nonprofit civic group — which aims to move Arizona forward environmentally, economically and socially — as a member 30 years ago. She was appointed to her leadership role in 1991, when Valley Forward focused exclusively on Maricopa County. Re-branded as Arizona Forward in 2012, its expanded statewide sustainability agenda includes land use, transportation, air quality, energy, water and environmental education.

Greatest accomplishment: “Taking Valley Forward statewide after 43 years as the Valley’s voice for balance. I’m bringing the best and brightest talent around Arizona together to help make the Grand Canyon State the greatest place in America to live.”

Surprising fact: “I believe my mother who passed away nearly 10 years ago lives as a rabbit in my backyard.”

General manager, energy innovation APS aps.com

Lori Singleton Manager of sustainability initiatives and technologies SRP srpnet.com

Singleton has been with SRP for 35 years and is responsible for developing and implementing solar and sustainability programs, and wireline and wireless telecom solutions for customers. Under her direction, SRP has provided incentives to more than 12,000 customers who have installed solar energy systems on their homes and businesses. She is also an active volunteer and effective advocate on the boards of Audubon of Arizona and the National Solar Energy Power Association.

Biggest challenge: “Finding the right balance between work and family, particularly as a single mom. That said, my daughter is 25, finishing college and fondly remembers hanging out in mom’s office while she worked or tagging along for volunteer events.”

Surprising fact: “I love to country dance.”

Impact Players Henry Darwin

Debra Z. Sydenham, FAICP

Darwin was appointed director of ADEQ in February 2011. He has previously managed the air quality, water quality and Underground Storage Tank compliance programs at ADEQ.

Best advice to offer: “View challenges as opportunities to grow personally and professionally, understanding that each new experience serves to make you stronger. Never forget the importance of honesty and integrity.”

Director Arizona Department of Environmental Quality azdeq.gov

66 AZ BUSINESS LEADERS 2013

Executive director ULI Arizona arizona.uli.org

VOICES OF LEADERSHIP

“With any endeavor in life, to have success, you have to own it.”

Chuck Schwab Founder and Chairman, Charles Schwab & Co., Inc.

I’ve always thought the best part about this country is that we get to create our own futures. We have the opportunity to make a life, not just live one. I’ve been around long enough to recognize the successful people who are out there owning it.

The ones who take control of their careers and get involved with their schools and their communities. They’re not sitting around as life unfolds. I started Schwab for people who want to take ownership of their investments like they do in every other aspect of their lives. If this sounds like you, we invite you to talk to us today.

1-800 - 4SCHWAB | 300 Branches | schwab.com

©2013 Charles Schwab & Co., Inc. All rights reserved.

Member SIPC. (0613 -4025) ADP74917

LEADERS

MANUFACTURING

Manufacturing Steve Macias

Rick Smith

Macias is a co-owner of Pivot Manufacturing, a Phoenix machine shop, and is on the boards of the Arizona Commerce Authority and the Arizona Hispanic Chamber. Macias also chairs the Arizona Manufacturers Council, which provides a strong voice to the manufacturing industry at the state capitol. It works to ensure that Arizona provides a globally competitive environment for the manufacturing sector of the economy that promotes innovation and further investments in research and development. The AMC deals with issues that impact manufacturers of all sizes statewide, including the environment, energy, education/workforce development, human resources, and intellectual property.

Greatest accomplishment: “That I have contributed in some small way to the sustainability of manufacturing in Arizona.”

Surprising fact: “In high school, I was the school mascot — a Bronco.”

Smith co-founded TASER in 1993 to make communities safer with TASER devices. TASER reinvented data management called EVIDENCE.com — allowing the management and sharing of digital evidence including its AXON on-officer camera recordings within one secure system. Smith graduated from Harvard University and received an MBA from the University of Chicago and from the University of Leuven (Belgium).

Best advice received: “Confucius said, ‘A journey of a thousand miles begins with a single step.’ In other words — just get started and you can figure out the next steps after you get going. Most people never take that first step.”

Greatest accomplishment: “We have saved more than 100,000 lives from potential death or serious injury — it’s something that makes all of us proud and grateful to work at TASER.”

President and CEO Pivot Manufacturing pivotmfg.com

Kent McClelland CEO Shamrock Foods Company shamrockfoods.com

McClelland has been working at Shamrock Foods since he was 13 and is the third generation of family leadership to run the company. He is responsible for the company’s growth and leads the foodservice division, which he led for 20 years as the company’s president and chief operating officer.

McClelland, who took over for his father Norman, has a master’s degree of business administration from the University of California at Los Angeles and is involved in various community activities, including the Boy Scouts of America. Shamrock Foods has a presence in Arizona as well as Colorado, New Mexico and California.

Greatest accomplishment: “My father’s wisdom will continue to be a guiding force for the company, just as his father’s leadership values stand true still today. I’m honored to carry on a tradition that’s now 90-years strong.”

CEO and founder TASER International, Inc. TASER.com

John Solheim Chairman and CEO Ping Golf ping.com

Solheim helped his father, Karsten Solheim, a Norwegian-born American golf club designer and businessman, build golf clubs in the garage of their Phoenix home. Today, PING is one of the largest American manufacturers of golf clubs, with more than 800 employees at its Phoenix headquarters. PING produces clubs in every equipment category: drivers, fairway woods, hybrids, irons, wedges and putters.

Biggest challenge: “As baby boomers start phasing out there is going to be a hole. We need to get the junior coming into it. It’s so important to us. I’m constantly trying to figure out how we can get golf to grow.

It’s something we all have to work on, but we won’t know if it’s enough until it is too late.”

Surprising fact: “The name ‘PING’ came from the sound that my father heard as the metal struck the ball.”

Impact Players Keith Jackson

Steve Kelley

Jackson has more than 30 years of semiconductor industry experience. Before joining ON Semiconductor, he was with Fairchild Semiconductor Corporation, serving as executive vice president and general manager.

Kelley has more than 25 years of experience in the global semiconductor industry. In May, he took over as CEO of Chandler-based Amkor, a leading provider of semiconductor packaging and test services.

President, CEO and director ON Semiconductor onsemi.com

68 AZ BUSINESS LEADERS 2013

President and CEO Amkor Technologies amkor.com

VOICES OF LEADERSHIP

LEADERS

MANUFACTURING

Tech/IT Services Blake Irving

Clate Mask

Irving oversees the company’s day-to-day operations, as well as Go Daddy’s strategic direction and is on the company’s board of directors. Irving brings a history of technological product innovation to Go Daddy, having previously served as chief product officer at Yahoo!, where he developed the unified product vision and strategy for the company, helping to grow personal computer users and mobile users worldwide. Irving currently serves on the board of GolfLogix, a Scottsdale-based mobile Web company.

Biggest challenge: “I want to take something that doesn’t exist and help change people’s lives by helping people turn their ideas into businesses. From my perspective, GoDaddy is not yet a world-class platform, but that’s what we are building.”

Greatest accomplishment: “What I like to do is make a significant change in the world for good.”

Mask leads the company’s vision, strategy and growth. His entrepreneurial spirit sparked early in his career and evolved into the software industry while he was at About.com. Mask co-founded Infusionsoft to help small businesses succeed with smart marketing automation tools just for them.

Best advice to offer: “Never lose sight of what you want to accomplish.

At Infusionsoft, we give every employee a laminated sheet with our purpose, values and mission and a step by step path as to how we’re going to achieve our mission.”

Greatest accomplishment: “I’m very proud of what we are doing at Infusionsoft. Every day, we live our purpose of helping small businesses succeed and with that comes great pride in knowing we are transforming thousands of lives around the world.

Surprising fact: “I am a total homebody. I just like being at home with my wife and six kids.”

CEO Go Daddy godaddy.com

Kenneth Lamneck President and CEO Insight Enterprises insight.com

Lamneck was named CEO of Insight in 2010 and brings more than 20 years of industry experience to the company. Lamneck 2004, Ken served as president at Tech Data ,where he led operations in the United States, Canada and Latin America and was responsible for more than $11 billion in annual revenue.

Best advice to offer: “In the technology industry, you have to continue to hone your company’s strategy as the environment is always changing and presenting problems and opportunities at the same time.”

Greatest accomplishment: “When Insight launched our ‘Noble Cause’ effort during fourth quarter in 2012, with the help from our partners, Insight teammates came together and raised over $160,000 for the Make-A-Wish Foundation. That was a truly special effort and something I am humbled by.”

Surprising fact: “I grew up as the only boy among seven sisters.”

CEO and co-founder Infusionsoft infusionsoft.com

Charles A. Vermillion CEO and founder OneNeck IT Services Corp. oneneck.com

Vermillion is the CEO and founder of OneNeck® IT Services Corporation and is responsible for establishing the strategic vision for the company. Vermillion has more than 28 years of experience providing information technology consulting. He launched OneNeck, in 1997 and has been the driving force behind OneNeck’s continued success as an IT industry leader.

Vermillion is chairman emeritus of the Arizona Technology Council.

Surprising fact: “Even though I’m the founder and CEO of a high technology firm, running mission critical systems for major corporations, I’m technology challenged. I struggle with the basics of my personal computer, and print out most e-mails and documents to read them, as I hate reading from a computer screen. Fortunately, I’m smart enough to hire highly intelligent, and dedicated employees who solve our customers’ problems.”

Impact Players Hamish Brewer

Pat Clawson

Brewer has been CEO since 2003, leading the company through unprecedented growth, organically and through mergers and acquisitions, making it the largest supply chain software company in the world.

Clawson is responsible for leading the strategic direction to drive revenue growth and profitability, as well as overseeing the day-to-day operations. Clawson has more than 20 years of software industry experience.

CEO JDA Software jda.com

70 AZ BUSINESS LEADERS 2013

Chairman and CEO Lumension lumension.com

VOICES OF LEADERSHIP

LEADERS

MANUFACTURING

Tech/BioResearch Gary Dirks

Dirk Karsten Beth

Dirks is director of ASU’s Global Institute of Sustainability, which provides leadership and coordination for university sustainability initiatives. He is also director of LightWorks, an initiative that capitalizes on ASU’s strengths in solar energy and other lightinspired research. Dirks is the Julie Wrigley Chair of Sustainable Practices. Before joining ASU, Dirks was president of BP Asia-Pacific and BP China.

Biggest challenge: “Understanding how the Chinese system works and understanding how I and my company could work with China to achieve mutually beneficial goals.”

Best advice received: “Business is always changing – never fall in love with your assets as they may need to change.”

Best advice to offer: “Be bold in commitments you make and do everything in your power to achieve them. Ethics matters.”

Karsten Beth’s background in leading successful life science software projects helped create success for companies such as GSK, Guidant (now Boston Scientific) and Beckman Coulter.

Biggest challenge: “In the early years Mission3 faced challenges as a pioneer in our vertical industry. We have always been a developer of state-of-the-art, innovative products and customers just didn’t accept the way we were doing things. It took perseverance and determination, but eventually the life sciences industry recognized the need for progress.”

Best advice to offer: “My dad once told me, ‘Never go into the restaurant business.’ I followed his advice and so far so good.”

Greatest accomplishment: “My greatest achievement in life is my family –my beautiful wife and two amazing children.”

Surprising fact: “Most people don’t know I am a private pilot.”

Director, Global Institute of Sustainability; director, LightWorks Arizona State University sustainability.asu.edu

Thomas M. Grogan, M.D. Founder of and senior vice president, medical affairs Ventana Medical Systems, Inc. ventana.com

Grogan was a pathologist and professor at the University of Arizona when in the mid 1980’s he and a small team set out to challenge the limitations of the then current standards and processes for cancer pathology. What was to become the company’s first digital pathology instrument evolved from Grogan’s notes on a yellow pad into the BenchMark IHC/ISH staining platforms. Under Grogan’s leadership, Ventana was founded in 1987, went public in 1996, and was acquired

by Roche for $3.4 billion in 2008. Over the last 25 years, Ventana has grown to become a global leader in developing and manufacturing tissue-based diagnostic instruments and tests focused on the detection of cancer. Ventana employees continue to pursue the same deeply rooted mission of innovating diagnostic testing and enablie personalized healthcare.

President and CEO Mission3, Inc. mission3.com

Joann MacMaster Director Arizona Center for Innovation azinnovation.com

MacMaster is a successful senior-level multinational executive and entrepreneur in the areas of software, network hardware, and healthcare education. She is a mentor and award-winning educator. She has an appointment to the Arizona District Export Council and serves as vice president of the Arizona Business Incubation Association.

Biggest challenge: “I try not to see obstacles. Henry Ford said: ‘Obstacles are those frightful things you see when you take your eyes off your goal.’ So stay focused on your goals and think of obstacles as possible opportunities.”

Best advice received: “Never confuse activity with results.

Identify and understand the desired outcomes, and set your compass accordingly. If you need to adjust, that’s OK — but stay focused on the final results and direct your team to work on the activities that will deliver those results.”

Impact Players Paul Keim, Ph.D.

Daniel Simon

Keim earned the 2012 Bioscience Researcher of the Year from AZBio for his research and innovation in the field of pathogen genomics and microbiology. Keim’s research focuses on genomics analysis of bacterial pathogens.

Simon has helped Heliae become poised to dramatically impact the future of energy and food arenas and play an integral role in the algae industry landscape moving forward.

Cowden endowed chair of microbiology Northern Arizona University nau.edu

72 AZ BUSINESS LEADERS 2013

President and CEO Heliae heliae.com

VOICES OF LEADERSHIP

LEADERS

PROFESSIONAL SERVICES

Accounting Ron Butler

Ralph Nefdt

Butler has more than 22 years of public accounting experience. He has served as Arizona managing partner since 2008 and provides strategic guidance with the operation and management of the Arizona practice of Ernst & Young. Butler is one of just three professionals to be named Outstanding Alumnus by the Eller College of Management’s Department of Accounting at the University of Arizona.

Best advice received: “One of our retired partners once told me never to get too distracted with the good or bad of each day, stay focused on the long-term strategy and don’t spend too much time celebrating or lamenting about the present.”

Best advice to offer: “A firm’s capabilities should play a central role in developing the firm’s long-term goals. If the capabilities don’t fit the goals, you should focus on developing these capabilities or change the goals.”

Nefdt has three decades of experience as an auditor and business advisor and has been responsible for operations of Grant Thornton’s Phoenix office since 2011. Prior to that, he served as the firm’s audit partner and professional standards partner in San Francisco.

Biggest challenge: “My decision to leave my home country of South Africa to further my career in the United States was a challenge on many levels. However, the experience I gained and the global view I developed has proved to be a valuable asset. The successes I have achieved have served to reinforced my confidence in my ability to be a leader.”

Best advice to offer: “Make sure you enjoy what you are doing. If your heart is not in it, your results will disappoint. And while you need to pay attention to your core competencies, you should really focus on playing to your strengths.”

Arizona managing partner Ernst & Young LLP ey.com

Richard Goldenson Managing partner CliftonLarsonAllen LLP cliftonlarsonallen.com

Goldenson is the managing partner of CliftonLarsonAllen’s Southwest region, encompassing offices in Arizona, Colorado, New Mexico and Southern California.

He is a Certified Public Accountant with more than 30 years of experience in audit, tax and consulting, working with both businesses and individuals.

Best advice received: “It is nice to be important, but it is more important to be nice. When seeking new business, think of it as starting a new relationship. Be careful who you date, as the person you are dating will be the person you marry.”

Best advice to offer: “Spend more time on business writing and public speaking. You will use these two skills more than you will use numbers. Get more involved and give back to your industry. You do not accomplish anything on your own – remember to thank those that helped behind the scenes.”

Office managing partner Grant Thornton LLP grantthornton.com

John Sizer Partner Deloitte deloitte.com

Sizer has more than 28 years of public accounting experience and is the partner in charge of Deloitte’s Assurance Services Practice in Arizona. In this role, he is responsible for all operations and resources deployed to Deloitte’s audit clients in Arizona. Sizer’s expertise includes public offerings, business combinations, SEC reporting and compliance, and other business-advisory services. Sizer was awarded the Distinguished Graduate award in 2010 from ASU’s W.P. Carey School of Business.

Biggest challenge: “The challenge of maintaining the highest level of quality client service in a fast-growth environment. We address this challenge by hiring the best and providing superior training to our professionals at Deloitte.”

Best advice received: “Never give up. The strong and persistent will persevere.”

Impact Players Diane Costantino

Chuck Goodmiller

Costantino has responsibility for 175 professionals in three lines of service — assurance, tax and advisory. She also leads the Phoenix tax practice and specializes in business tax consulting.

Goodmiller serves as the firm’s partner-in-charge of governmental services. His expertise extends over many core practice areas, including audit, tax, and accounting services.

Partner PricewaterhouseCoopers LLP pwc.com

74 AZ BUSINESS LEADERS 2013

Co-managing partner Henry & Horne LLP henryandhorne.com

VOICES OF LEADERSHIP

LEADERS

PROFESSIONAL SERVICES

Law-Banking Mark S. Bosco

William G. Ridenour

Over the past 20 years, Bosco has grown his practice to become one of the largest, most qualified financial services practice in the nation.

Bosco’s focus is to serve the banking and real estate industries by providing exemplary service and quick response to his client’s needs.

Best advice received: “At a very young age, both of my parents taught me how important it is to have a strong work ethic and passion for all you do.

At the end of the day, knowing I did my best work and that I impacted a client’s business in a positive way.”

Best advice to offer: “Treat your client’s business as if it were your own business.

Be humble and treat others with dignity and respect.”

Surprising fact: “My first job at age 16 was as a carryout boy at Basha’s and I made $1.79 per hour. In the summer I drove a forklift at a cherry factory in Northern Michigan.”

Ridenour, an Arizona native, was born in Safford and raised in Kingman.

He graduated from the University of Arizona (B.A. 1966, J.D. 1970) with a master’s degree through the Eagleton Institute of Practical Politics.

Mr. Ridenour is a former aide to Senators Goldwater and Fannin. His practice emphasizes transactional, banking and corporate law. He is a member of the board of directors of University of Arizona Phoenix Alumni, a member of the board of directors for Johnson Bank Arizona, and chairman of the Arizona March of Dimes. He also has an extensive collection of western and Native American art and is an avid Arizona history buff.

Greatest accomplishment: “Ridenour Hienton celebrated its 30th anniversary in 2010.”

Shareholder Tiffany & Bosco, P.A. tblaw.com

James Brophy, III Shareholder Ryley Carlock & Applewhite, P.C. rcalaw.com

Brophy’s practice focuses on securities, business transactions and employee benefits law, and includes regulatory representation before the Arizona Securities Division of the Arizona Corporation Commission, the Arizona Department of Financial Institutions, and the Arizona Department of Insurance. He was recognized in Chambers USA America’s Leading Lawyers for Business for 2005-2010 and in Best Lawyers in America® for 2005-2012.

Best advice received: “Be respectfully skeptical of what you are told until you have all the facts. Never underestimate your opposition.”

Best advice to offer: “The legal profession needs to find better and more cost effective means of delivering services to clients or clients will find other means of resolving their legal issues. The way we have done things historically is unlikely sustainable for the next 100 years.”

Managing partner Ridenour, Hienton & Lewis rhlfirm.com

Jeffrey H. Verbin Shareholder Greenberg Traurig, LLP gtlaw.com

Verbin brings more than 30 years of legal experience to his clients in the financial services, real estate and sports and entertainment industries. He has represented investor and new ownership groups in sports facility and hotel acquisitions, developers in real estate acquisitions and financing, and assisted national restaurant franchisors in multi-state financing transactions.

Best advice received: “Choose your battles wisely. Winning at all costs isn’t always the best or right thing to do. Be fair and know that sometimes, the answer is to let things go and walk away.”

Best advice to offer: “Surround yourself with talent, be honest and a “straight shooter,” and treat people with respect.”

Greatest accomplishment: “I’ve been privileged to mentor many attorneys as they started their careers and have truly enjoyed watching them succeed.”

Impact Players John Randolph

Gil Rudolph

Randolph represents numerous lenders, including banks and financial service companies in connection with workouts, prejudgment strategy and remedies, trustee’s sales, foreclosures, UCC remedies and enforcement.

Rudolph focuses on federal and state regulation of consumer financial services for mortgage lenders and servicers, consumer finance companies, banks and other consumer financial service providers.

Member Sherman & Howard shermanhoward.com

76 AZ BUSINESS LEADERS 2013

Shareholder Greenberg Traurig, LLP gtlaw.com

VOICES OF LEADERSHIP

LEADERS

PROFESSIONAL SERVICES

Law-Bankruptcy Steven N. Berger

Susan M. Freeman

Berger has extensive experience in representing parties involved with troubled loans or troubled businesses, and has represented lenders, lessors, business owners, investors, asset purchasers, creditor committees and other parties in bankruptcy and reorganization cases.

Biggest challenge: “Letting go and delegating is always a challenge. Hire great people and trust them and have quality controls in place – that’s how you overcome the control instinct.”

Best advice received: “Choose your battles.”

Best advice to offer: “Be yourself and stick to the high road.”

Greatest accomplishment: “Almost 15 years ago we started a two-person law firm, which today employs 12 attorneys, 4 paraprofessionals and 10 support staff.”

Surprising fact: “I love roller coasters and have taken a thrill ride on them in 10 different locations throughout the U.S.A.”

Freeman represents parties in business bankruptcy cases, including debtors, creditors, committees, and asset acquirers. She also represents parties in civil appeals of all kinds. She is the only lawyer peerrecognized for such expertise by membership (and leadership) in the American College of Bankruptcy and American Academy of Appellate Lawyers, and is a frequent national and local speaker and author.

Best advice to offer: “Tell clients the whole truth, even when they won’t like it, and figure out how to advance their goals in the best legal and ethical way available. That may be negotiating a settlement instead of spending time and money on litigation.”

Surprising fact: “I’m a certified yoga teacher, leading free classes at my firm, and a hiker who has summited Mount Kilimanjaro with my grown children.”

Shareholder Engelman Berger, P.C. eblawyers.com

Susan Boswell Partner Quarles & Brady quarles.com

Boswell has established a national practice in representing debtors, creditors and others in complex business reorganizations, Chapter 11 cases and related commercial litigation. She has represented these parties in various types of matters involving a wide variety of industries and businesses. In addition, Boswell has developed an expertise in representing nonprofit religious organizations in reorganizing their financial affairs.

Best advice received: “Never give up.”

Best advice to offer: “Always deliver the best for your clients but understand their business goals which will most often drive the legal solution. If you do not understand your client’s business goals or needs, your legal advice will not provide the best value for your client.”

Surprising fact: “I grew up in Safford, Arizona, an area of less than 15,000 people.”

Partner Lewis Roca Rothgerber LLP lrlaw.com

Randy Nussbaum Managing partner Nussbaum Gillis & Dinner, P.C. ngdlaw.com

Nussbaum is a certified bankrutpcy specialist and licensed to practice law for over 32 years. He is deeply involved in the community, including Scottsdale Leadership and the Scottsdale Center for the Performing Arts.

Best advice received: “Do not spend time and energy trying to determine fault.

Spend the same time and energy insuring that the same mistake is not made again.”

Best advice to offer: “Do not ask anyone to engage in any conduct or take any action that you would not feel comfortable doing yourself.”

Greatest accomplishment: “I received the Scottsdale Leadership Frank Hodges award in 2012 for contributions to Leadership and the community. It meant so much to me because I was honored with some of the most respected leaders in the community of the last 20 years.”

Surprising fact: “My amateur hockey team won the North American Championship in 1988.”

Impact Players Robert M. Charles, Jr.

Thomas J. Salerno

Charles’ expertise is confirmed by his selection to the American College of Bankruptcy and as an adjunct professor teaching business reorganization at the University of Arizona’s James E. Rogers College of Law.

In 2009, Salerno was selected as Best Lawyers’ Phoenix Bankruptcy and Creditor-Debtor Rights Lawyer of the Year and was listed in The International Who’s Who of Insolvency & Restructuring Lawyers.

Partner Lewis Roca Rothgerber LLP lrlaw.com

78 AZ BUSINESS LEADERS 2013

Partner Squire Sanders squiresanders.com

VOICES OF LEADERSHIP

LEADERS

PROFESSIONAL SERVICES

Law, Business & Corporate Ed Bull

John E. DeWulf

Bull is certified as a real estate specialist by the Arizona Board of Legal Specialization. He has been recognized by Best Lawyers in America, Super Lawyers of the Southwest, Arizona’s Finest Lawyers, Chambers USA, AZRE’s People to Know, Who’s Who in Arizona Law, and others.

Biggest challenge: “As president of our firm, balancing administrative demands, client representation, family and self takes focus. Time management, having the right staff, delegation and a tireless passion for what I do is the successful formula for me.”

Best advice to offer: “Follow your passion, work hard, always tell the truth, never compromise your integrity, and treat others as you want to be treated.”

Greatest accomplishment: “Helping to develop our Valley into one of the most prosperous business hubs and best places to live in our country.”

DeWulf is a founding member of Roshka DeWulf & Patten, a Phoenix-based business litigation firm. He has extensive experience with complex commercial litigation representing a range of local and large multi-national businesses.

Best advice received: “My mom used to say: ‘He who hesitates is lost.’ I think in business you need to be decisive. Determine where you are going, and develop a plan to get there. If the plan doesn’t work, get another plan.”

Best advice to offer: “It is all about being of service to other people. If you do the right thing, for the right reason, you will be a success.”

Surprising fact: “The first lawyer I ever met was my business law teacher in college. He wore a three-piece suit to class, which impressed the heck out of me. He got me thinking about applying for law school.”

President and shareholder Burch & Cracchiolo bcattorneys.com

Scott DeWald

Partner Lewis Roca Rothgerber LLP LewisandRoca.com DeWald has been recognized by The Best Lawyers in America® under corporate, mergers and acquisitions and securities/capital markets law, Chambers USA© under corporate and mergers and acquisitions, and MartindaleHubbell under securities law.

Best advice to offer: “In law, focus on adding value for clients by structuring legal entities and contractual relationships imaginatively and efficiently, inform client choice about alternatives with judgment and knowledge, and maximize certainty of outcomes by analyzing and explaining risk and by digging deep with diligence, patience, hard work and tact.”

Surprising fact: “I’m a fanatic for live theatre and historical and cultural sites and museums, and enjoy researching dramaturgy, history and commentary before the show or trip, making the performance or place more tangible, stirring and alive.”

Member Roshka DeWulf & Patten rdp-law.com

James A. Ullman Partner Quarles & Brady quarles.com

Ullman has been reconized by Southwest Super Lawyers, 2007-2013; and Best Lawyers in America, 1995-2013.

Biggest challenge: “My wife and I arrived in Arizona in the early ‘70s and neither of us had a job. I had no contacts in the legal community. My first two positions were as a law clerk, where I was mentored by outstanding Arizona-born judges. I listened and learned from these wonderful role models.”

Best advice to offer: “One needs to find a niche area that you are comfortable in and once you find that niche, that you must strive to be the best in your field. You must endeavor always to be respectful of colleagues, clients, and opposing attorneys and parties as ‘what goes around, comes around’ is a very true statement.”

Surprising fact: “In my early years, I was a pretty accomplished in riflery and archery.”

Impact Players Thomas H. Curzon

Robert J. Hackett

Best advice received: “Be your best self.”

Best advice to offer: “Be your best self, which means, among other things, it isn’t all about you.”

Best advice to offer: “Graduate from a respected law school, pass the bar exam, find a reputable law firm and concentrate your practice in a particular area of law.”

Partner Osborn Maledon PA omlaw.com

80 AZ BUSINESS LEADERS 2013

Member Ridenour, Hienton & Lewis rhlfirm.com

VOICES OF LEADERSHIP

With more than 370 members, the Arizona Chapter of the Association of Corporate Counsel promotes the common professional and business interests of Arizona’s in-house counsel and supports them through education, networking opportunities, advocacy initiatives and information.

As part of an organization with more than 30,000 members employed by over 10,000 organizations in more than 75 countries, the Arizona Chapter connects the Chapter’s members to the resources of ACC worldwide.

The Arizona Chapter’s members use their experience every day to help their companies-their clients-succeed by contributing their legal skills and business leadership.

To learn more about the Arizona Chapter of the Association of Corporate Counsel, please visit acc.com/chapters/ariz To join ACC please visit acc.com/aboutacc/membership/join.cfm

LEADERS

PROFESSIONAL SERVICES

Commercial Litigation Daniel G. Dowd

Randy Papetti

Dowd is the president and CEO of CKDQ, a 15-lawyer boutique complex commercial litigation firm with an emphasis on plaintiffs commercial dispute resolution. Dowd and his partners have represented many of Arizona’s largest and most respected businesses in a wide variety of disputed matters.

Best advice to offer: “Over the last five or so years, we have seen a sea change in the manner in which complex commercial disputes are litigated and resolved.

Excellence endures. So, while the types of cases and the economic models continue to evolve, the need to for an unyielding commitment to excellence cannot deviate.”

Surprising fact: “As a result of playing — usually not well — a lot of sports, I have broken 10 bones, ruptured a pec muscle, have lots of stitches and sport titanium throughout my body. Metal detectors love me.”

Papetti is the practice group leader of Lewis Roca Rothgerber’s litigation section. He has successfully tried cases ranging from defense of a man accused of first-degree murder to a complex lease dispute that resulted in an $11.2 million jury verdict for the firm’s client.

Biggest challenge: “I didn’t realize that law was a business. Every case was interesting. However, over time working hard yet not getting paid has a way of bringing the business aspects of one’s profession into focus.”

Best advice received: “A client is unimpressed by how many issues you can spot without any potential solution to their problem.”

Best advice to offer: “Be a resource. When a client calls with a problem, they want your counsel, not your concerns or your schedule for the next week.”

Surprising fact: “I was the 1985 Alaska state tennis champion.”

Managing partner Cohen Kennedy Dowd & Quigley ckdqlaw.com

Paul F. Eckstein Partner Perkins Coie LLP perkinscoie.com

The Harvard Law School graduate has practiced law since 1965 at Perkins Coie LLP and its predecessor firm, Brown & Bain P.A., as a general litigator on commercial, antitrust, intellectual property, constitutional, election and media law matters at the trial and appellate level.

Biggest challenge: “Finding the time to practice law at a high level, raise a family, be involved in the community, read deeply and stay healthy, all at the same time. I am not sure have been successful at any of the foregoing, let alone all.”

Best advice received: “From the Ninth Tao te Ching: Fill your bowl to the brim and it will spill. Keep sharpening your knife and it will blunt. Chase after money and security and your heart will never unclench. Care about people’s approval and you will be their prisoner.

Do your work, then step back. The only path to serenity.”

Partner Lewis Roca Rothgerber LLP lrlaw.com

Lonnie J. Williams, Jr. Partner Stinson Morrison Hecker LLP stinson.com

A Yale Law school graduate, Williams focuses his practice on civil litigation emphasizing commercial business and employmentrelated matters. He has an extensive trial background. Williams is a Fellow of the American College of Trial Lawyers.

Biggest challenge: “Early in my career obtaining credibility with clients was difficult. I was able to overcome that obstacle by focusing on becoming proficient in providing my clients the best legal services possible.”

Best advice to offer: “You must become an expert in your chosen field. You have to gain the confidence of your clients and your adversaries. If you want to become a trial lawyer, you must master the rules that govern trials and lawsuits in general.”

Surprising fact: “In the last seven years, I have co-hosted a cooking show on one of the Cox community networks.”

Impact Players John R. Clemency

Larry A. Hammond

Some of Clemency’s recent experience includes representation of loan participants in an out-of-court workout of a $200 million shared credit with one of the largest suppliers of dairy products in the Southwest.

Hammond had two tours with the Department of Justice, including serving as an assistant Watergate special prosecutor in 1973-1974 and worked under both Attorneys General Griffin Bell and Ben Civiletti.

Shareholder Gallagher & Kennedy gknet.com

82 AZ BUSINESS LEADERS 2013

Partner Osborn Maledon omlaw.com

VOICES OF LEADERSHIP

Effective September 2013

Creating a Winning Legal Combination Strong Apart, Stronger Together

What do you get when you combine two successful law firms with complementary legal practices and compatible geographies? You get the legal help you need where you need it. Building on the strengths of legacy firms Lewis and Roca and Rothgerber Johnson & Lyons, Lewis Roca Rothgerber offers an enhanced and expanded range of services in litigation, real estate, energy and utilities, banking, insurance, intellectual property, gaming, and religious institutions. Because together we’re stronger.

Effective September 2013

ALBUQUERQUE | CASPER | COLORADO SPRINGS | DENVER | LAS VEGAS | PHOENIX | RENO | SILICON VALLEY | TUCSON | LRRLAW.COM

LEADERS

PROFESSIONAL SERVICES

Law-Construction Gregory P. Gillis

William A. Nebeker

Gillis is an AV-Preeminent rated attorney and has practiced construction law, commercial collection, real estate law, and bankruptcy litigation in Arizona for 25 years. He has litigated cases in 14 of Arizona’s 15 county superior courts. He received his BA from the University of Nebraska-Lincoln, and his JD from the University of Nebraska-Lincoln College of Law. Biggest challenge: “Developing the courage to take calculated chances since lawyers are typically risk adverse.”

Best advice received: “If you don’t take advantage of this opportunity now, you will be too old when another opportunity comes along. This advice was told to me when I was 48.”

Best advice to offer: “Strive to be the type of lawyer you would want if you were the client.”

Surprising fact: “I have a Buzz Lightyear Astro Blaster in my desk drawer.”

Nebeker practices in the area of civil litigation with an emphasis on personal injury and construction defect litigation. After entering private practice, Nebeker became one of the first lawyers certified by the Arizona Board of Legal Specialization for personal injury and wrongful death litigation. Nebeker has tried to conclusion more than 75 civil jury trials and is an active member of the Arizona Bar Association, the Defense Research Institute, the International Association of Defense Counsel, the Arizona Association of Defense Lawyers and the American Bar Association.

Best advice to offer: “Be honest in all your dealings and always look for the ethical route that will benefit all that deserve it.”

Greatest accomplishment: “I think having the opportunity to represent great clients is the only reward a lawyer can ask for.”

Founding shareholder Nussbaum Gillis & Dinner, P.C. ngdlaw.com

D. Kim Lough

Partner Jennings, Haug & Cunningham, LLP jhc-law.com Lough has been practicing construction litigation with Jennings, Haug & Cunningham for more than 30 years. His practice focuses on representing commercial contractors and trade subcontractors in their contract and labor disputes. He is an active member of the Arizona Builders Alliance, where he is a member of its Attorneys’ Council and is a frequent speaker to construction trade organizations.

Best advice received: “Know your client’s case better than your opponent knows his. In other words, outwork your opponent.”

Best advice to offer: “Having effective policies in place, and educating employees about theses policies, is the most effective way to prevent legal issues down the road.”

Greatest accomplishment: “My marriage. I’ve been married to my lovely wife for 29 years.”

Surprising fact: “I have a good sense of humor.”

Managing partner Koeller, Nebeker, Carlson & Haluck, LLP knchlaw.com

Mark G. Worischeck President and managing shareholder Sanders & Parks, P.C. sandersparks.com

Worischeck’s practice emphasizes complex civil litigation, primarily in the areas of construction litigation, insurance coverage and aviation law. Worischeck has been recognized as one of Arizona’s Top 50 Lawyers by Southwest Super Lawyers and selected to Best Lawyers in America.

Best advice received: “My mentor, the Hon. James Teilborg, taught me that, at the end of the day, all we have is our reputation. Protect it at all costs.”

Best advice to offer: “Work hard, develop a specialty you enjoy and do so with the highest of ethics.”

Greatest accomplishment: “I represented a young man who was seriously injured when the scissor lift he was operating collapsed. We achieved an excellent resolution, which provided him financial security, by discovering a previously concealed serious defect.”

Surprising fact: “I have a passion for hunting and fishing.”

Impact Players Lisa Borowsky

David J. Cantelme

Surprising fact: “I am a spin instructor and an avid skier, particularly at the Arizona Snowbowl in Flagstaff, which my father purchased 20 years ago and has been the operating partner since.”

Cantelme formed the firm in 2006 and focuses his practice in the areas of representation of government entities, construction law, government contracts and procurement, education law and commercial litigation.

Partner Davis Miles McGuire Gardner, PLLC davismiles.com

84 AZ BUSINESS LEADERS 2013

Founding partner Cantelme & Brown cb-attorneys.com

VOICES OF LEADERSHIP

Sanders & Parks, P.c.

Attorneys at Law knowledge Experience

Commitment

Sanders & Parks, P.C. is an AV-rated law firm that makes a difference, dedicating each day to serving our clients' legal needs promptly, efficiently, and effectively. Our attorneys have extensive experience and represent clients in construction litigation, intellectual property, insurance coverage and defense, medical malpractice defense, commercial litigation, aviation law, employment law, product liability, personal injury and wrongful death.

We proudly congratulate Mark G. Worischeck and Rick N. Bryson for being selected as two of Arizona’s Top Business Leaders.

Mark G. Worischeck

Rick N. Bryson

3030 N. Third St., Suite 1300, Phoenix, AZ 85012 ~ 602-532-5600 ~ www.sandersparks.com

LEADERS

PROFESSIONAL SERVICES

Law-Employment Labor Joseph T. Clees

Mark Ogden

Clees is repeatedly honored as one of the nation’s top employment lawyers. In 2013, he was recognized as the Phoenix Lawyer of the Year for management employment law by Best Lawyers and for the fifth year in a row, he was singled out as one of the “100 Most Powerful Employment Lawyers in America.”

Best advice to offer: “Listen carefully to your clients and colleagues. They, not you, best know their needs. Besides, they often discern you and your organization’s strengths and weaknesses before you do.

Surround yourself with the very best and diverse talent, support and nurture them and then, get out of their way.”

Surprising fact: “I eat breakfast every day at McDonald’s. That’s where I had my Father’s Day brunch. As a kid, we had little money and McDonald’s was a rare and special treat. I’ve loved it ever since.”

Ogden has litigated more than 500 employment lawsuits to conclusion, mostly in federal court, and has litigated 23 jury trials to verdict.

He also provides employment training to employers of all sizes and regularly speaks on a variety of topics before a wide range of professional organizations. Ogden is co-chair of the firm’s complex titigation and trials practice group. He also is a member of the Employment Practices Liability Committee and current member of the board of directors. He was named Litigation Star - Arizona, by Benchmark Litigation for 2014; Best Attorneys in Arizona by Best Attorneys, 2013; Super Lawyers, 2007-2013; awarded, MartindaleHubbell AV® Peer Review Rating, 2007-2013; and named one of Az Business magazine’s Top Lawyers, 2010-2013.

Shareholder Ogletree Deakins ogletreedeakins.com

John F. Lomax, Jr. Partner Snell & Wilmer swlaw.com

Lomax’s current practice is representing private sector employers in wage and hour and other class actions, representing employers in dealing with unions, and representing employers doing business on doing tribal lands.

Biggest challenge: “All of us face obstacles in business and in life, but at the end of the day I have been blessed in many ways and befriended by many. Seeing, and redefining, challenges as opportunities is the approach for overcoming those obstacles.”

Best advice to offer: “Practicing law is a long and steep learning curve. Read and absorb as much as you can about any particular issue, then think creatively about the possible solutions. Last, be able to explain the decision and rationale for the recommended course of action to your mother.”

Surprising fact: “I harvest home grown tomatoes from our garden in June.”

Office managing shareholder Littler Mendelson littler.com

Stephanie Quincy Labor and employment partner Steptoe & Johnson LLP steptoe.com

Quincy is recognized as a leading employment litigator in Chambers USA, Best Lawyers in America, and Ranking Arizona. In 2013, she made Southwest Super Lawyers’ lists of the Top 25 Women and Top 50 Attorneys in Arizona.

Best advice received: “When I began my career more than 20 years ago, I wore frumpy suits and cut my hair in a bob. My mentor asked me, ‘What did you do to your hair, it looks weird?’ He told me that there was nothing wrong with being a woman in a male-dominated world. It was like a light bulb went on. Don’t try to be someone else. Work with lots of different people you admire, and take from each what will work for you ... When you are comfortable doing something, you will succeed.”

Best advice to offer: “Spend more time training managers and supervisors on employment law. By training them, companies can cut down on employment claims and legal expenses.”

Impact Players John Alan Doran

Lawrence J. Rosenfeld

Best advice to offer: “Be an inquisitive student of your profession every day. Study your profession every day and go beyond the boundaries of what you do specifically within the profession.”

Greatest accomplishment: “Being selected, for three years in a row, as one of the 100 Most Powerful Employment Attorneys in America, as it is the pinnacle of recognition by peers and clients.”

Labor and employment, appellate, and litigation partner Sherman & Howard L.L.C. shermanhoward.com

86 AZ BUSINESS LEADERS 2013

Partner Squire Sanders squiresanders.com

VOICES OF LEADERSHIP

Tangled up in new laws?

Don’t lose momentum. Contact Littler today.

Mark Ogden Office Managing Shareholder mogden@littler.com • 602.474.3600

www.littler.com • Littler Mendelson, P.C. Camelback Esplanade, 2425 East Camelback Road, Suite 900 • Phoenix, AZ 85016

LEADERS

PROFESSIONAL SERVICES

Law-Environmental Timothy Berg

Peter W. Culp

Berg practices in the area of civil appeals, public law, and public utilities regulation. Berg handles appeals in several practice areas, including environmental, real property and mineral rights, employment law, medical malpractice, and public utilities law.

Best advice to offer: “When I graduated from law school, I was fortunate to work for Chief Judge Richard Chambers of the Ninth Circuit whose pragmatism and integrity have guided me throughout my career. He loved the law and wanted that for those who came to work for him out of law school. He also taught us that law and the legal process must appear to be just and fair to anyone who comes to court. If you are going to do something for decades; it needs to be something you enjoy and find rewarding.

You must also ensure that you act in a way that treats people fairly and with respect.”

Culp practices in the areas of water, natural resources, and environmental law. He represents developers, industrial and energy concerns, investment firms, municipalities, and other public and nonprofit entities in matters related to water rights, the law of the Colorado River, facility and infrastructure siting, federal and state permitting and regulatory compliance, land management, development and conservation.

Best advice to offer: “Maintain strong and lasting relationships with the agencies and other professionals with whom you do business, and build those relationships wherever possible on cooperation or at least upon mutual respect. It will serve your clients well, and it is more fun working with your friends than your enemies.”

Surprising fact: “Before going to law school, I worked on forest fires and drove long-haul trucks.”

Managing partner Fennemore Craig fclaw.com

Carla Consoli

Partner Lewis Roca Rothgerber LLP lrlaw.com Consoli leads Lewis Roca Rothgerber’s regulatory and government practice, serving clients with concerns regarding the environment and natural resources. Consoli’s clients include international mining companies, commercial developers and manufacturers. Consoli’s clients frequently express appreciation for her “no-nonsense,” “get-the-job-done” attitude and work ethic.

Biggest challenge: “Overcoming my fear of not being good enough as compared to others in the industry.”

Best advice to offer: “Do the very best you can do in the moment, learn from your mistakes and then move on. Have the backs of those you lead.”

Surprising fact: “My willingness and ability to fix things around the house — patching walls, basic plumbing and electrical work, hanging fixtures. My grandfather once said: ‘Odd hobbies for a professional and a girl.’ Gotta love Grandpop.”

Partner Squire Sanders squiresanders.com

Michelle De Blasi Shareholder Greenberg Traurig gtlaw.com

De Blasi has worked on various environmental matters, including National Environmental Policy Act, Endangered Species Act, Comprehensive Environmental Response, Compensation, and Liability Act, Resource and Conservation Recovery Act, Oil Pollution Act, Clean Air Act, Freedom of Information Act, water quality issues, environmental health and safety, natural resource damage issues, asbestos, and underground storage tank issues. De Blasi is also co-chair of the Arizona Energy Consortium.

Biggest challenge: “Finding a good work-life balance as a working mom. There are sometimes challenges, but many rewards, and I’m proud my kids know both are options for them.”

Surprising fact: “I grew up on a working farm in rural Colorado, but I started my career near the ocean working for the National Oceanic and Atmospheric Administration.”

Impact Players Phillip Fargotstein

Karen Gaylord

Fargotstein helped draft the 1992 Arizona Comprehensive Air Quality Act and frequently represents industrial clients on air quality compliance, permitting, and enforcement issues and appeals.

Best advice to offer: “Maintain positive working relationships with regulatory agencies, treating each of their employees with respect. There is no reason that a dispute can’t be resolved without burning bridges.”

Director Fennemore Craig fclaw.com

88 AZ BUSINESS LEADERS 2013

Environmental and natural resources law partner Jennings, Haug & Cunningham, LLP jhc-law.com

VOICES OF LEADERSHIP

PEOPLE Creating networks and building careers.

SHARING KNOWLEDGE Practical information from experienced professionals.

THINKING BIG A think tank of real estate development and land use challenges.

BUILDING BETTER COMMUNITIES Working together to create better places.

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www.Arizona.ULI.org

LEADERS

PROFESSIONAL SERVICES

Law-In house Counsel Clarissa Cerda

David Glynn

In addition to managing LifeLock’s legal and compliance function, Cerda manages LifeLock’s government affairs function. She brings more than 20 years’ experience of lawyering and negotiation, effective management, and strategic advising in fast-paced, technology corporations, a leading law firm and the White House.

Biggest challenge: “Shortly after being hired, I found myself facing 14 class actions, a competitor lawsuit and a governmental investigation. I successfully resolved all of them by partnering with the CEO to build a culture of compliance and set the right tone at the top. Today, as a public company, we are an industry leader.”

Best advice received: “‘Being a success isn’t just about you getting there; it’s about making sure the door stays open and encouraging others to come through with you.’ Those are words that I have really taken to heart.”

Glynn has built the legal department at OneNeck from scratch into a small, efficient, well-rounded department that assists and ensures the success of the company. He was the leader in the buyout of OneNeck from the publicly held parent company in 2001, including capitalization and he led the $95 million sale of OneNeck to a publicly held telecom provider in 2011. Glynn is also OneNeck’s corporate records custodian.

Previously, Glynn worked as associate counsel at law firms in Kansas City and Phoenix. He started his own law firm in Phoenix and served as OneNeck’s outside legal counsel.

Glynn serves on the board of directors for the Arizona Chapter of the American Corporate Counsel Association. He holds a bachelor of science degree in business administration from the University of Kansas and a Juris Doctor degree from Creighton University.

Executive vice president, chief legal officer and secretary LifeLock, Inc. lifelock.com

John Fay

Vice president and general counsel LawLogix Group, Inc. lawlogix.com Fay is a business immigration attorney and technologist with a deep applied knowledge of business immigration, I-9 compliance and E-Verify rules. Fay drafts and negotiates all software agreements, interfaces with the Department of Homeland Security to ensure regulatory compliance, and oversees product design and functionality.

Best advice to offer: “In the legal compliance industry, it’s imperative that you understand new technologies and innovations which are driving businesses today. This knowledge will not only enable you to realize greater efficiencies in your everyday work, but also facilitate compliance with new emerging laws and regulations.”

Surprising fact: “During my first law firm job, I served as tech support, provisioning new computers, running cable lines, troubleshooting network connectivity issues, and fixing quite a few paper jams.”

Chief administration officer and general counsel OneNeck IT Services oneneck.com

Mark Rogers

Associate general counsel, global compliance officer Insight Enterprises, Inc. insight.com Rogers is Insight’s associate general Counsel, 2012’s Arizona Corporate Counsel of the Year – Large Public Company, an American Bar Foundation Fellow, vice chair of ACC’s Corporate and Securities Law Committee and president of Association of Corporate Counsel’s Arizona Chapter.

Best advice received: “Don’t count the other person’s money. If a deal is good for you, take it and don’t worry about what the person across the table gets out of it.”

Best advice to offer: “Be client-centric and nimble and listen, listen, listen; clients are going to tell you that they are changing and that you need to change in order to keep up. The good news is that that presents a lot of opportunities, too.”

Greatest accomplishment: “I am most proud of my small, fantastic family because that requires more commitment than anything else I’ve ever tried to do.”

Impact Players Lukas Grabiec

Harriet Mountcastle-Walsh

Grabiec drove Intel’s participation in the first PolandSilicon Valley Technology Symposium, marshaling Intel resources and laying groundwork for future collaboration with the Polish government.

Since assuming the role of aerospace general counsel in 2005, Mountcastle-Walsh’s proactive litigation management has helped reduce Honeywell’s spending on outside counsel by more than 50 percent.

Attorney Intel Corporation intel.com

90 AZ BUSINESS LEADERS 2013

Vice president and general counsel Honeywell International honeywell.com

VOICES OF LEADERSHIP

1 7 5 0

A t t o r n e y s

|

3 6

L o c A t i o n s

W o r L d W i d e˚

Congratulations to our attorneys and friends included as Arizona’s most respected and influential business leaders.

In 2013: 60% of our Phoenix attorneys are included in the Southwest Super Lawyers and Southwest Rising Stars lists Eight Phoenix attorneys listed in Chambers USA Guide Six attorneys listed in “Top 50 - Arizona,” Southwest Super Lawyers Five attorneys listed in “Arizona’s Top Lawyers,” Az Business Magazine Three attorneys listed in “Top 25 Women - Arizona,” Southwest Super Lawyers Phoenix office listed in “Band 1” for Corporate/M&A Law, Chambers USA Guide Greenberg Traurig named one of America’s Best Corporate Law Firms, Corporate Board Member

S t r o n g L o c a L r o o t S . n at i o n a L r e S o u r c e S . g L o b a L r e a c h .

GreenberG TrauriG, LLP | 2375 easT CameLbaCk road | suiTe 700 | Phoenix, aZ 85016 | 602.445.8000 the hiring of a lawyer is an important decision and should not be based solely upon advertisements. Before you decide, ask us to send you free written information about our qualifications and our experience. Prior results do not guarantee a similar outcome. Greenberg traurig is a service mark and trade name of Greenberg traurig, LLP and Greenberg traurig, P.A. ©2013 Greenberg traurig, LLP. Attorneys at Law. All rights reserved. contact: John e. cummerford or Bruce e.

Macdonough in Phoenix at 602.445.8000. °these numbers are subject to fluctuation. images in this advertisement do not depict Greenberg traurig attorneys, clients, staff or facilities.

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LEADERS

PROFESSIONAL SERVICES

Law-Managing Partners John J. Bouma

Edward F. Novak

Since 1983, Bouma has served as chairman of Snell & Wilmer, a business law firm with more than 400 attorneys practicing in nine offices throughout the western United States and in Mexico. His practice is concentrated in commercial litigation, including antitrust, commercial and business torts, professional malpractice defense, and alternative dispute resolution.

Best advice to offer: “In today’s increasingly difficult and challenging business climate, nothing is more constant, or beneficial, than change. Businesses and their employees need to modify strategies, expectations and performance to adjust to this new reality. Embracing change enables organizations to stay flexible, develop a competitive edge and help clients achieve bottom-line objectives.”

Greatest accomplishment: “I have a wonderful family, a loyal group of friends and a truly rewarding career.”

Novak chairs the firm’s national governmental investigations and white collar criminal defense practice. In his 33 years of legal practice, he has acquired the respect of the legal and business communities for his ability to counsel and resolve difficult issues.

Biggest challenge: “Working with difficult people is always an obstacle. Learn what they want and turn it into something you can use to better your business or your client’s business.”

Best advice received: “Never quit. Never quit dreaming, thinking, planning, strategizing and working to reach your goals.”

Best advice to offer: “Strive to understand more than to be understood.”

Greatest accomplishment: “Serving as the president of the State Bar of Arizona, the organization to which all 20,000 lawyers belong, has probably been my most visible achievement.”

Chairman Snell & Wilmer swlaw.com

John R. Cunningham Senior equity partner Jennings, Haug & Cunningham, LLP jhc-law.com

Cunningham graduated from ASU in 1977, took the bar and was admitted the same year. Starting in the summer of 1975, Cunningham joined what is now Jennings, Haug & Cunningham as a law clerk in 1975, became an associate lawyer in 1977 and a partner in 1982. In 1992, he became a managing partner of the tort and insurance practice group.

Biggest challenge: “The biggest obstacle was simply that I came into the practice of law absolutely unaware of what the practice was all about. I did not have any experience or background in terms of knowing how a law practice was built or operated. It’s been a learn-asyou-go process for me.”

Best advice to offer: “The same thing that has helped me: Know your case inside and out and be better prepared on all the nuances and the law more thoroughly than the opposition so you can deal with whatever contingency may come up.”

Shareholder Polsinelli polsinelli.com

Rodolfo Parga, Jr. Managing shareholder Ryley Carlock & Applewhite rcalaw.com

Parga, elected managing shareholder in 2007, is recognized as an accomplished trial attorney and has been named as one of the Valley’s most admired CEOs. He is also a community leader, recently serving as chairman of the board of Chicanos Por La Causa.

Best advice received: “The best business advice I ever received was from my parents. They told me do the right thing, treat people with respect and good things will follow.”

Best advice to offer: “Do not allow the fear of failure to dictate the vision of your business.”

Greatest accomplishment: “Every day, we provide creative legal solutions to our clients and help them reach their business objectives, and we do this while fostering a vibrant, inclusive workplace where people can develop and succeed. Never forget how much our clients, and our people, rely on us to perform our jobs at the highest level.”

Impact Players William Maledon

Grant Woods

Maledon is a leading commercial litigation and trial attorney. In the 2008 edition of Chambers USA — Leading Lawyers for Business, he was identified as one of the Top 5 business litigation attorneys in Arizona.

Best advice to offer: “You have to prioritize your own goals and then take concrete action steps to achieve them. Then re-evaluate and try again ... If you don’t prioritize your goals, nobody else will.”

Partner Osborn Maledon omlaw.com

92 AZ BUSINESS LEADERS 2013

Founder Grant Woods Law Firm grantwoods.com

VOICES OF LEADERSHIP

LEADERS

PROFESSIONAL SERVICES

Law-Intellectual Property Ari Bai

John E. Cummerford

Shareholder Polsinelli polsinelli.com

Co-managing shareholder Greenberg Traurig, LLP gtlaw.com

Bai has extensive experience protecting client products in the mechanical, electrical and computer industries. Bai previously served as in-house patent counsel for a large national medical device company. He also worked as a patent examiner for the U.S. Patent and Trademark Office in Washington.

Best advice received: “Make each client feel like they are the only client.”

Best advice to offer: “Make sure your clients fully understand the complexities of intellectual property and how it impacts their business.”

Greatest accomplishment: “I was awarded the Joint Service Commendation Medal as a Naval Officer for overseeing the digitilization of nautical mapping services provided by the Defense Mapping Agency to the U.S. Navy in the 1980s.”

Surprising fact: “I was awarded a first degree black belt in Karate and that I’ve won numerous awards at various tournaments.”

Cummerford focuses his practice on the legal and business needs of established and emerging growth companies, with an emphasis on software, Internet, hardware and related businesses. He advises a wide range of clients in regard to technology-related transactions, including software licensing, product development, e-commerce, co-marketing, OEM and other arrangements.

Best advice received: “All else being equal, people do business with people they like. If you care about your clients, care about their businesses, care about them honestly and treat them with respect, they will reward you with loyalty.”

Best advice to offer: “Have integrity in all you do and never sacrifice your values. In all areas of business and life, know where you can compromise and — more importantly — where you can’t. Your values and integrity define you.”

Rick Bryson

Shareholder and director Sanders & Parks sandersparks.com Bryson’s clients’ goals are his goals. He helps achieve those goals through his nearly 30 years of legal experience, including in intellectual property, employment, litigation, contract, corporate, real estate and insurance, and thorough his experience as a former Judge Pro Tem, adjunct law professor, litigation committee chair, bar leader, speaker and published author.

Biggest challenge: “Learning that practicing law is not about money, power or me, but about serving clients’ needs. Then balancing professional, community service and family needs.”

Best advice to offer: “The law is a service profession. Seek to serve clients and others, and you will be served.”

Surprising fact: “I have competed in more than thirty marathons and triathlons and grow more than 200 varieties of fruiting trees and plants.”

Jonathan James Partner Perkins Coie perkinscoie.com

James has 25 years of experience representing large and small technology companies, including semiconductor, mobile phone and software companies, in high-stake patent, trade secret and other intellectual property and commercial litigation throughout the United States.

Best advice to offer: “The one thing that can distinguish you from all your probably equally-skilled competitors is to know everything there is to know about your client’s business and industry. Lots of lawyers can give competent, abstract legal advice, but what a client really needs and wants is legal advice that takes account of and can be applied to its business. You can only give that kind of advice if you know your client’s business.”

Greatest accomplishment: “I am most proud that leading technology companies have entrusted me to represent them in some of their most important cases.”

Impact Players George C. Chen

Ira M. Schwartz

Chen is an attorney and business advisor who partners with clients to develop, protect, enforce, defend, and license intellectual property, including patents, trademarks, copyrights, and trade secrets.

Schwartz represents a broad range of clients from large corporations and universities, to small and medium sized high-tech business, to individual artists, authors and inventors.

Partner Bryan Cave LLP bryancave.com

94 AZ BUSINESS LEADERS 2013

Partner Parker Schwartz, PLLC parkerschwartzlaw.com

VOICES OF LEADERSHIP

LEADERS

PROFESSIONAL SERVICES

Law-Mergers & Acquisitions Charles R. Berry

Karen C. McConnell

Berry focuses primarily on capital formation and business management, and has extensive experience in securities regulation, private and public offerings, mergers and acquisitions, and securities industry issues, including FINRA matters.

Biggest challenge: “Building a business base with no previous history in Arizona. I became involved in professional, civic and business organizations that had objectives with which I agreed. Doing responsive and quality work as a lawyer and for the organizations eventually paid off.”

Greatest accomplishment: “I prepared the first ‘plain English’ initial public offering of securities registered with the Securities and Exchange Commission. I believe that legal documents work best when they are as devoid of legalese as possible, and can be understood by any reasonably intelligent person.”

McConnell has extensive merger and acquisition experience, including private equity and venture capital transactions. She has numerous distinctions, including from Chambers USA: America’s Leading Lawyers for Business, Best Lawyers of America, and Lawdragon’s 500 Leading Dealmakers in America.

Biggest challenge: “I have always been uncomfortable asking for business from new client prospects. I am continually working on this skill.”

Best advice to offer: “The legal community in Arizona and across the country is actually very small.

Strive to treat everyone you encounter with courtesy and respect as you will likely cross paths again. As a bonus, professionalism often results in referral work.”

Surprising fact: “If I wasn’t an attorney I would want to be the lead singer of a band. Since I can’t carry a tune, though, I guess I will need to keep practicing law.”

Shareholder Polsinelli PC polsinelli.com

Joe Crabb

Partner Ballard Spahr LLP ballardspahr.com

Steven D. Pidgeon

Partner Squire Sanders LLP squiresanders.com

Co-managing partner DLA Piper dlapiper.com

Crabb advises clients on merger and acquisition transactions, public and private securities offerings, corporate governance and financial restructuring. Crabb has experience with a wide variety of transaction structures across multiple industries. He is based primarily in his firm’s Phoenix office and also practices in New York.

Biggest challenge: “The biggest obstacle I’ve faced has been the changing legal and business environment over the past few years. It has become more crucial now than ever before that clients receive tangible, measurable value from their outside advisors. This has been a challenge for all large-firm lawyers, but it has also created tremendous opportunities for those of us who have been able to adapt our practices to the ‘new normal’ in a way that makes business sense for our clients.”

Pidgeon, a corporate lawyer recognized for excellence by premier legal publications, including Chambers & Partners, Best Lawyers in America and Super Lawyers, graduated magna cum laude from the University of Miami’s undergraduate and law schools.

Biggest challenge: “The obstacle I face daily is that, because I happen to practice law in Phoenix, people assume I couldn’t be as experienced as my counterparts in New York. I combat that with a deal list showing that I spend most of my time working on transactions with the ‘wizards of Wall Street.’”

Greatest accomplishment: “Training young lawyers who have gone on to become investment bankers, CEOs, general counsels and partners in law firms, large and small. Admittedly, I am a pain to work with, but I think the lawyers who have worked with me would all agree they learned something valuable along the way.”

Impact Players Brian H. Blaney, Shareholder Greenberg Traurig, LLP gtlaw.com Best advice received: “Surround yourself with the best people who do the best work and you will have the best opportunities to learn and succeed.”

96 AZ BUSINESS LEADERS 2013

Susan E. Wells,

Partner Jaburg & Wilk P.C. jaburgwilk.com

Best advice to offer: “First and foremost, do the right thing. Have clear understandings and written agreements with the people you do business with. It is better to avoid litigation than to win in litigation.”

VOICES OF LEADERSHIP

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LEADERS

PROFESSIONAL SERVICES

Law-Real Estate Grady Gammage, Jr.

Michael E. Tiffany

Gammage has been practicing law in Phoenix for nearly 35 years.

His practice has focused on land use, zoning and real estate projects throughout Arizona. He has represented projects ranging from master planned communities and subdivisions to high rise buildings and intense urban mixed use redevelopment.

Biggest challenge: “Starting the law firm in the early 1980s with Dick Burnham and Mike King. We couldn’t afford much staff, so we had to do everything. I wound up entering all our billable time a new thing called a ‘mini computer,’ which took something like 12 five-inch floppy discs.”

Best advice received: “A much beloved client named Art Stegall once told me: ‘Sometimes it’s more important to be sure than it is to be right.’”

Best advice to offer: “Hire really smart people and treat them generously.”

In addition to his duties as managing attorney of Tiffany & Bosco, Tiffany concentrates in the area of commercial transactions, primarily in strategic planning, business solutions, real estate and finance, including HUD insured loans for multi-housing projects.

Best advice received: “I learned a great deal from my father. He was very successful but humble, with a reputation for being tough, honest and fair. He died when I was 21, and his friends told me he was honest in business and in his marriage. I have never forgotten those words.”

Best advice to offer: “Respect and get along with others. We can do that and still achieve a good result for our clients.”

Surprising fact: “I was an AllState and All-American running back in high school and then on the lighter side, I was homecoming king at ASU.”

Attorney Gammage & Burnham gblaw.com

Don Miner Director Fennemore Craig fclaw.com

Miner’s practice focuses primarily on the areas of real estate and business transactions and development, including purchase and sale, finance, leasing, development and brokerage compliance matters, along with related workouts, creditors’ rights and bankruptcy. He has been recognized in Best Lawyers in America for 10 consecutive years.

Biggest challenge: “My biggest and most interesting challenge has been learning how to work with people in a manner that meets their needs as clients and accomplishes their business objectives. It is always important to relate to clients, understand their needs and then meet their needs and help them achieve their business objectives.”

Best advice to offer: “My suggestion for people with whom I work is to take the time to understand the situation and needs of those clients you serve.”

Managing attorney and shareholder Tiffany & Bosco P.A. tblaw.com

Kenneth Van Winkle, Jr. Managing partner Lewis Roca Rothgerber LLP lrlaw.com

Van Winkle focuses on real estate equity financing, restaurant leasing, real estate development, sales and acquisitions, and general commercial transactions. His clients include Prudential, US Airways, Starwood Land Ventures, Enterprise Bank, BMO Harris Bank, and Paul Martin’s American Grill.

Best advice to offer: “The harder you work, the luckier you become.

Much like the 10,000-hour vignette in the book ‘Outliers’ by Malcolm Gladwell, my belief is that the more time and effort you put into what you do, the more likely you are to have success.”

Greatest accomplishment: “I’d always wanted to become a CEO someday. Being elected by my partners to serve as managing partner of Lewis Roca Rothgerber is among my greatest achievements. In my current role, I’m able to combine my love of practicing transactional law with my desire to lead a highly respected business.”

Impact Players Rebecca Burnham

Paul Weiser

Biggest challenge: “In 1980, I was the only woman lawyer working in commercial real estate in Phoenix.

Rather than looking at it as an obstacle, I decided to just work harder and stay focused.”

Weiser, who is AV Preeminent rated by Martindale Hubbell, sits on the firm’s board of directors and is managing partner of the Scottsdale office, where he is a is a shareholder in the real estate practice group.

Shareholder Greenberg Traurig gtlaw.com

98 AZ BUSINESS LEADERS 2013

Shareholder Buchalter Nemer buchalter.com

VOICES OF LEADERSHIP

LEADERS

PROFESSIONAL SERVICES

Law-Securities/Finance Bryant D. Barber

David P. Lewis

Barber is a partner in his firm’s public finance group, concentrating primarily in municipal capital markets. He has extensive experience in municipal finance, including related areas of state and federal securities and tax law, and economic development financing programs. He is also focused on casino financing and restructuring distressed credits.

Biggest challenge: “After more than 20 years in practice, in 2007 I was faced with the challenge of redefining my skill set in order to respond to economic conditions.

By taking matters into my own hands, I was forced to broaden my skill set to include complex commercial litigation and certain aspects of bankruptcy. Using these new tools, I developed a regional practice in municipal restructuring.”

Best advice to offer: “Never create an enemy when you can otherwise create an ally.”

Lewis practices corporate and securities law, focusing on mergers and acquisitions, securities offerings, and related matters for clients in a number of industries, including education, technology, and financial services. Lewis also chairs DLA Piper’s U.S. Education Sector, a national practice group that represents companies and investors in the education industry.

Best advice to offer: “Develop an industry expertise. Deep industry knowledge allows a lawyer to better understand the issues that clients in that industry face and thereby create more relevant legal solutions. More and more, this type of knowledge is a differentiating factor in developing and retaining business.”

Surprising fact: “I was a ranked junior tennis player and once played Pete Sampras in a tournament — losing badly, of course.”

Partner Lewis Roca Rothgerber LLP lrlaw.com

Martin R. Galbut Chairman Galbut & Galbut, P.C. galbutlaw.com

Galbut has been recognized by Best Lawyers in America, Top 50 Lawyers in Arizona by Super Lawyers, and AV-Preeminent

by Martindale-Hubbell. He concentrates in the following litigation areas: commercial, securities, antitrust, real estate, employment, intellectual property, and healthcare.

Best advice to offer: “We all have to spend more time working to ensure that Arizona has good government, representatives, and leaders who are effective, progressive and visionary. The growth we want will not happen without a non-discriminatory, inviting and education-based community. In such a competitive environment, great weather is not enough to bring high-skilled people and business opportunities here.”

Surprising fact: “I’ve become a landscape and seascape painter. I have sold more paintings than Van Gogh in his lifetime.”

Partner DLA Piper LLP dlapiper.com

Quinn P. Williams Shareholder and principal Greenberg Traurig L.L.P. gtlaw.com

Williams is a nationally recognized corporate attorney with a distinguished record of successfully representing public and private corporations and investment funds for more than 30 years.

Community Involvement includes board service for Flinn Bioscience Steering Committee, GPEC, Scottsdale Chamber, Scottsdale Charros Red Cross, Valley Leadership, and AZ Tech Council.

Best advice received: “All lasting business relationships are based on friendship. My clients often become my best friends. Life and work are more enjoyable when you are working with friends.”

Best advice to offer: “The law business has changed dramatically. As a former general counsel and law firm partner, I experience the tension between what clients expect and what law firms can deliver. Law firms and general counsel need to improve communication skills to create better outcomes for both.”

Impact Players Jon S. Cohen

David B. Rosenbaum

Best advice to offer: “Character really does count.

Never compromise your integrity.”

Greatest accomplishment: “I help people build great companies. It makes me feel good to help someone succeed.”

Best advice to offer: “Give clients your best honest and frank advice, not the advice that you think they want to hear or that will increase business in the short term.”

Surprising fact: “I enjoy cooking.”

Partner Snell & Wilmer L.L.P. swlaw.com

100 AZ BUSINESS LEADERS 2013

Member Osborn Maledon, P.A. omlaw.com

VOICES OF LEADERSHIP

LEADERS

PROFESSIONAL SERVICES

Law-Tax James Benham

Dawn Gabel

Benham practices individual, corporate and partnership taxation law, tax controversy, estate preservation and probate; formation, operation and reorganization of corporations, partnerships and limited liability companies. Benham is certified as a tax specialist by the State Bar of Arizona Board of Legal Specialization and a past chairman of the Executive Council of the Tax Section of the Arizona State Bar. He has taught numerous tax seminars for the Arizona State Bar, Maricopa County Bar, and National Business Institute.

He authored a tax article for ALI-ABA Practical Lawyer Journal that was reprinted in a training manual for AICPA. Benham received his J.D. from Northwestern School of Law of Lewis and Clark College, and his L.L.M. in Taxation from Boston University.

He is a member of the State Bar of Arizona since 1973.

Gabel focuses on state and local tax matters and represents taxpayers in their interactions with governmental taxing authorities. She is sought out for her counsel on property, sales and use, and state income tax matters.

Biggest challenge: “Trying to attain work-life balance. I practice ‘concierge’ law. As a trial lawyer, I am sometimes completely unavailable.

I spent three solid months in trial in Alaska with no break. The only solution I have found is to be fully present, involved and active all the time that you can be with your family.”

Best advice to offer: “Believe in what you are doing. If you cannot believe in the goal, modify it until you can and then be enthusiastic with your team about what you are going to accomplish. The positive high energy that comes from a collaborative, enthusiastic work group propels greater success.”

Founding partner Moore Benham & Beaver PLC mbmblaw.com

Pat Derdenger Tax partner Steptoe & Johnson steptoe.com

As head of Steptoe’s state and local tax practice, Derdenger focuses on federal, state, and local taxation law. Widely recognized as one of Arizona’s top tax lawyers, Derdenger has been listed in Best Lawyers in America since 1995, and in 2012, was selected as the Phoenix Litigation & Controversy – Tax Lawyer of the Year. He also has been listed in Southwest Super Lawyers for six consecutive years. In 2013, he was named to its list of the Top 50 Attorneys in Arizona.

Biggest challenge: “A constant obstacle that I face in my practice is the ever-changing legal landscape, especially in the area of tax law.

Applying tax law that was written for a manufacturing economy to an ecommerce economy is difficult for both tax court judges and lawyers alike. Staying abreast of the evolving tax law has been instrumental in helping me overcome this challenge.”

Tax partner Steptoe & Johnson steptoe.com

Yale F. Goldberg

Partner Frazer Ryan Goldberg & Arnold LLP frgalaw.com After working with the Department of Justice Tax Division in Washington D.C., Goldberg moved to Phoenix in 1977 and started representing taxpayers.

Biggest challenge: “Realizing that the practice of law entails two important responsibilities. First is the responsibility of competently and efficiently resolving a client’s tax issues. Also the reality that you are operating a business and must be mindful of all that is entailed there.”

Best advice received: “Be very mindful that you are in a service business and to listen to the client’s needs and to serve them promptly, professionally and courteously.”

Greatest accomplishment: “Successfully challenging a taxing authorities argument that workers treated as independent contractors are employees, and, getting total abatement of taxes, interest and penalties in both small and large cases.”

Impact Players Martha C. Patrick

Les Raatz

Patrick is a peer review rated AV Preeminent attorney who has been recognized by Best Lawyers in America in the field of tax law every year since 2008.

Raatz has been an author and speaker at numerous seminars on areas of income and estate and gift taxation, selection of business entities, and buying and selling businesses.

Shareholder Burch & Cracchiolo, P.A. bcattorneys.com

102 AZ BUSINESS LEADERS 2013

Member Dickinson Wright dickinson-wright.com

VOICES OF LEADERSHIP

LEADERS

PROFESSIONAL SERVICES

Managing Consultants Bill Bonnstetter

John Poisson

An innovator impassioned by improving understanding of how individuals think, behave and work, Bonnstetter is co-founder and chairman of Target Training International, Ltd. and TTI Success Insights, Ltd. TTI develops and markets research-based, validated assessments and products available in more than 90 countries and 40 languages.

Best advice received: “Walk softly and carry a big bottom line.”

Best advice to offer: “Demonstrate what you can do for the potential customer, as potential buyers need to experience what you have to offer, not just hear about it.”

Greatest accomplishment: “Our products are purchased in 90 countries, and I’ve never spent a dollar advertising in any of these countries. Our reputation over the years has attracted new customers. It makes me proud to think that such a high level of success was achieved without a sales force.”

Poisson is managing director of Accenture’s Phoenix office and oversees a staff of more than 400. Poisson’s staff uses its insight into existing and emerging technologies to identify new business and technology trends.

Poisson helps clients identify and enter new markets; increase revenues in existing markets; improve operational performance; and deliver their products and services more effectively and efficiently. The services Accenture offers include business consulting, systems integration, application outsourcing, IT infrastructure outsourcing and business process outsourcing. Poisson’s clients include many of the larger financial institutions, resource companies and government entities. Accenture integrates consulting and outsourcing capabilities across the full life cycle of business transformation.

Chairman Target Training International and TTI Performance Systems www.ttiresearch.com

Managing director Accenture accenture.com

John Tull

Partner Tull Forsberg & Olson PLC tfocpa.com

Jonas McCormick Managing partner Deloitte deloitte.com

McCormick is the overall leader of Deloitte’s Arizona practice.

McCormick has served some of the largest and most complex companies in Arizona, and serves as a trusted business advisor to Deloitte’s top clients in the state. He has extensive professional experience as a management consultant in the area of strategy and operations.

Best advice received: “Always do the right thing – even when no one is looking. There is no substitute and no compromise related to always acting ethically and professionally.”

Best advice to offer: “Never underestimate the importance of relationships. The best relationships are those that are forged over time and have the elements of mutual trust, loyalty, respect, and dependability at the core. Also, there is no substitute for hard work, personal sacrifice and performance in relation to success in the business world.”

Tull is a graduate of ASU and has been with the firm since 1973. He specializes in management advisory services in the areas of banking and finance, financial analysis, computer applications, business mergers and acquisitions, and internal control systems. Tull Forsberg & Olson helps businesses identify areas negatively affecting profitability and growth and develop solutions that are practical and technically sound. In addition to acting as a sounding board for management, Tull provides comprehensive, flexible strategies that address the issues affecting your business.

Impact Players Carlos Wagner

Bryan Zall

Wagner is responsible for an array of special projects including the business development professionals within the Financial Services division and the newly launched Information Technology Task Force.

Zall oversees practice development and general practice management efforts in the Phoenix market for McGladrey, one of the largest accounting firm in Arizona with a staff of more than 200.

Executive managing director, financial services CBIZ cbiz.com

104 AZ BUSINESS LEADERS 2013

Office managing partner McGladrey mcgladrey.com

VOICES OF LEADERSHIP

impact $4.4

billion 59,300

income to the state

jobs created last year

$405 million

one of tripled the top

research expenditures in 10 years

business incubators in the world

In the last ten years, Arizona State University has torn down academic walls and forged new disciplines, tripled research expenditures, created new campuses and awarded 146,000 degrees while increasing academic performance and impact. We have brokered new partnerships, created jobs and fostered new business development that drives the state’s economy.

Please contact Keith Walton (keith.walton@asu.edu) to see what we can accomplish together.

asu.edu

dream it. do it.

LEADERS

REAL ESTATE

Architects Michael R. Davis, AIA

Patrick C. Hayes

Davis is an architect, artist and author of the forthcoming “Elements of Place,” a series of conversations about what makes a place a “place,” the deleterious effects of stylistic architectural homogeneity, the impact of technology and other challenges to community as the global population has grown to more than 7 billion.

Biggest challenge: “I’ve never met an architecture project I didn’t want to do. I’ve had to force myself to commit only to projects that are architecturally challenging to me, as well as educationally and financially rewarding. This has enabled DAVIS to build a more stable practice.”

Best advice to offer: “‘Do you see a man who excels in his work? He will stand before kings; He will not stand before unknown men.’ (Proverbs 22:29). In my own words: Do what you love and do it to the utmost of your ability - it will pay off.”

Hayes is a pioneer in the innovative use of computer graphics in three-dimensional design, documentation, renderings and animated videos. With nearly 30 years of experience, he has been recognized with numerous industry awards and is considered a creative visionary and industry leader within the commercial real estate community.

Biggest challenge: “The residual impact of the failing economy has been especially challenging. The solution lied within the exceptional long time staff I am fortunate to have. We embraced what was most important, continued to do what we do best and worked hard and tried to anticipate the evolution.”

Best advice received: “Great ideas have something in common with bad ones at the very onset, they both seem ridiculous. This reminds me not to let our past success stifle the thinking that challenges it in the first place.”

Founder and director of design DAVIS thedavisexperience.com

Beth HarmonVaughan Managing principal Gensler gensler.com

With more than 30 years of experience, Harmon-Vaughan leads design teams in innovation and service. She serves as a client advocate, challenging teams to explore all options to ensure solutions are thoroughly developed. Harmon-Vaughan’s body of work, encompassing almost every type of commercial and institutional project, is continually recognized for design excellence.

Best advice received: “Always trust and follow my instincts.”

Best advice to offer: “Understand that everything is based on relationships. Knowing the importance of building and maintaining strong relationships with clients, partners, and colleagues is paramount to success.”

Surprising fact: “I was fortunate enough to work on the interiors of the University of Phoenix Stadium project together with internationally recognized architect and educator Peter Eisenman.”

CEO and president PHArchitecture PHArchitecture.com

Michael L. Medici

Senior vice president, corporate practice leader SmithGroupJJR smithgroupjjr.com Medici joined SmithGroupJJR in 1980 and has served as director of the firm’s Phoenix office since 1989. He also leads the company’s learning practice and is a member of SmithGroupJJR’s board of directors.

Medici has more than 30 years experience in architectural management and design.

Best advice received: “You are all about your word and integrity. Don’t mess that up. Also, hard work always gets noticed. My father taught me my work ethic.”

Best advice to offer: “Be honest, sincere and hardworking — great core values. In addition, most clients are looking for innovation and creativity.”

Greatest accomplishment: “I feel that I have had a lot of influence over the Phoenix area’s sustainable focus. Through our work at SmithGroupJJR, we have been leaders in the design of environmentally friendly and appropriate buildings for the past 15 years.”

Impact Players Tom O’Neil

Mo Stein

Best advice received: “My father impressed upon me that if my expectations are to be met and if I wanted respect from others, I must always have an equal or greater work ethic than those that follow me.”

Best advice received: “Never ask someone to do something you would not do yourself.”

Best advice to offer: “Character and integrity count at all times.”

Senior prinipcal DLR Group dlrgroup.com

106 AZ BUSINESS LEADERS 2013

Principal and senior vice president HKS hksinc.com

VOICES OF LEADERSHIP

LEADERS

REAL ESTATE

Broker-Managers Bryon R. Carney

Dennis Desmond

President and Managing Partner Bryon Carney is responsible for the company’s strategic planning as well as guiding the day-today operations of the firm’s professionals. Under his guidance the Arizona office of Cassidy Turley has grown into one of the largest and most successful commercial brokerage offices in the Southwest.

Biggest challenge: “The ongoing challenge of constantly finding, developing and keeping talented people who are willing to work hard to be the best in the industry and committed to the success of our firm.”

Greatest accomplishment: “In 2003 I led a team that created the BRE brokerage model providing a national business platform with local ownership.

Celebrating our 10th anniversary this year I realize that this unique model allowed us to develop a great culture and attract and retain the most talented people in the business.”

As Senior Managing Director, Desmond leads a successful Investment Sales practice within Jones Lang LaSalle’s Phoenix Capital Markets Group, while simultaneously directing the growth of the Phoenix JLL office into a full-service, award winning brokerage team providing tenant and landlord representation, property management and construction services.

Biggest challenge: “I’m often asked to value properties. Sometimes it would be easier to give in and tell people what they want to hear, but I’ve never intentionally overstated value to gain an edge. I’ve occasionally paid a price for candor, but the long-term gain in credibility far outweighs the disappointment.”

Best advice to offer: “No deal is too small. Each one is a learning opportunity that can teach you new skills and lead to more business.”

President and Managing Partner Cassidy Turley cassidyturley.com

Dave Cheatham Managing Principal Velocity Retail Group, LLC velocityretail.com

For more than 28 years, Cheatham has provided strategy for corporate real estate executives for national retailers. He is considered an authority in providing leasing, development and consulting services for shopping center owners. During his career he has been involved in opening well over 1,000 stores.

Biggest challenge: “During the Great Recession that started in 2008 when such a large part of the retail market came to a standstill, many of our legacy clients who we had been working with for many years, were no longer expanding. It became critical to be flexible and adaptable and to work with retailers that were also flexible and adaptable to be prosperous during the downturn.”

Best advice received: “If a person can continually satisfy their clients’ clients, you will always have prosperity.”

Senior Managing Director Jones Lang La Salle us.am.joneslanglasalle.com

Larry Downey Vice Chairman Cushman & Wakefield cushmanwakefield.com

His unwavering commitment to clients has been the trademark of Downey’s 28-year career. He consistently ranks in Cushman & Wakefield’s Top 100 brokers. He is the first person in the Phoenix office to earn the title of vice chairman. He was recently appointed chairman of the Tenant Advisory Group.

Biggest challenge: “My biggest obstacle was the fear of public speaking. In the beginning of my career, having to speak to a large group or give a presentation was daunting. I focused on public speaking training and networking groups to improve my skills to become a more comfortable and professional speaker.”

Best advice received: “Never, ever give up! Never take “NO” for an answer and be extremely persistent in your endeavors, regardless of how hard the challenges may be. This advice served me well throughout my career.”

Impact Players Hank Amos

Pete Bolton

Hank is a 4th generation Tucsonan and CEO of Tucson Realty & Trust Co., Arizona’s oldest real estate company, specializing in commercial brokerage and property management. He is often asked to provide consulting services

Best advice received: “When I went into the Army during the Vietnam War, my father told me to raise my hand and volunteer for virtually everything, even if I didn’t know what it was or where it was leading me.”

CEO Tucson Realty & Trust Co. tucsonrealty.com

108 AZ BUSINESS LEADERS 2013

Executive vice president/managing director Newmark Grubb Knight Frank/NGKF ngkf.com

VOICES OF LEADERSHIP

LEADERS

REAL ESTATE

Broker-Managers Craig Henig

Bob Mulhern

Craig Henig, CBRE senior managing director and Arizona market leader, not only leads one of the firm’s largest single offices, Phoenix, but he is also solely responsible for executive-level oversight of the company’s entire Arizona operation, including 15 distinct lines of business and more than 450 employees.

Biggest challenge: “The Great Recession was the most severe economic downturn the industry has experienced in 20+ years.

Yet, while it was necessary to tighten the reins, I always put clients first — external and internal — providing the resources and tools to exceed clients’ expectations, which enabled CBRE to thrive through turbulent times.”

Best advice to offer: “Provide respect, integrity, service and excellence in everything you do; offering thought leadership and strategy to clients as they look to us as experts in our field.”

Bob is managing director of Colliers International in Greater Phoenix, a full-service commercial real estate firm with offices in Phoenix and Scottsdale and more than 100 brokers and staff. With more than 30 years of industry experience, Bob has a successful track record managing brokerage, development and property management organizations.

Biggest challenge: The biggest obstacle of my career has been obtaining ‘balance’ between the demands of work and home. I have established very clear priorities regarding this, and I find that people appreciate it when they see professionals putting first things first.”

Best advice received: “There is no better advice than the Platinum Rule: Treat everyone how they want and deserve to be treated, with great dignity and respect, regardless of their age or position.”

Senior Managing Director and Arizona Market Leader CBRE cbre.com/craig.henig

Scott Maxwell Managing Principal CRESA cresa.com

Scott Maxwell, Managing Principal of Cresa Phoenix, has been in the commercial real estate industry for over 25 years. Cresa is the largest commercial brokerage firm in North America focusing exclusively on the corporate user of office and industrial space. Cresa provides best in class service to its clients without conflict.

Biggest challenge: “Obstacles are part of business. You must first understand the obstacle, work around it and then attempt to overcome the impediment. One must determine if it is advantageous to use your skills and efforts on the next opportunity.”

Greatest accomplishment: “Receiving my MBA through the W.P. Carey Evening Program at ASU while working full time.

Continual achievement is necessary to grow as an individual and as a professional. Always strive to be better at what you do and how you perform your craft.”

Managing Director Colliers International colliers.com/greaterphoenix

Nate Nathan

President Nathan & Associates, Inc. nathanandassociatesinc.com Nate, a Chicago native, founded Nathan & Associates in 1980. Over the past 33 years, the firm has concentrated its efforts on land transactions for master-planned communities, residential, commercial, retail, industrial, and multi-family projects in Arizona. Among his organizations, he is an active member of ULI and serves on its Community Development Council.

Best advice received: “Never forget where you came from and don’t ever put a limit on yourself.”

Best advice to offer: “Respect Arizona and help make it the greatest state in the nation. Whatever your business, leave a legacy for future generations.”

Greatest accomplishment: “My sons and Nathan & Associates, Inc. In that order. They both take time, love, devotion and integrity.”

Impact Players Leroy Breinholt

Thad W. Seligman

Leroy has over 25 years of commercial real estate and industrial market experience. While CPI continues to grow under Leroy’s direction, his focus is on the market changes and growth that lie ahead.

Best advice to offer: “Never, ever, trade your personal integrity for financial gain. At the end of the day all you really have is your professional reputation and your good name.”

President/Designated Broker Commercial Properties, Incorporated cpiaz.com

110 AZ BUSINESS LEADERS 2013

President/CEO NAI Horizon naihorizon.com

VOICES OF LEADERSHIP

LEADERS

REAL ESTATE

Broker-Industrial Mark Detmer

Michael C. Haenel

Detmer leads the Industrial Capital Markets practice for the United States, West Region. With 20 years of experience in the commercial real estate industry, Detmer specializes in industrial investment acquisitions, dispositions and equity placements for institutional and large, private client owners of real estate. During the past 10 years, Detmer has represented clients in the acquisition and disposition of over 27 million square feet of commercial properties valued at more than $3 billion.

Best advice to offer: “This is not a dress rehearsal, this is the show.”

Greatest accomplishment:“I am proud of the $53.7 million dollar sale we completed on behalf of Freescale Semiconductor to Wentworth Property Company. The transaction was very complex, involving leased buildings, vacant buildings and undeveloped land.”

Haenel has 28 years of experience in the sale/leasing of industrial, backoffice and land in Arizona. He’s been honored locally and nationally as a top producer and a community leader. Mike and his partner, Andy Markham, have completed more than 300 transactions.

Biggest Challenge: “My biggest obstacle was working through my first real estate recession in the 1980’s. I had 3 different jobs in the development business and was considering leaving the industry. I overcame these challenges by leaning on relationships that I had cultivated and went back into brokerage.”

Greatest accomplishment: “My partner and I were lucky enough to sell a Motorola facility to RREEF/Lincoln in 2004. We fully leased the redeveloped the 800,000 square foot industrial project. This year we were part of the team that sold this asset for more than $77 million.”

Managing director Jones Lang LaSalle joneslanglasalle.com

Pat Feeney Senior vice president CBRE cbre.com

Feeney specializes in the sale and lease of single and multi-tenant industrial properties, land sales, build-to-suit projects, investment property sales and landlord and tenant representation assignments throughout metropolitan Phoenix. Entering his 26th year in commercial real estate, he has brokered more than 2,000 transactions.

Biggest Challenge: “Early in my career, I competed for a tenant representation assignment against a ‘seasoned veteran.’ I was nervous, unsure of myself — and it showed. I considered this a ‘make it or break it’ scenario, but I applied the principles of hard work, honesty and good character — and won the business.”

Best advice received: “My father was a teacher and he always said that to be successful, you have to work hard at whatever you do and do it to the best of your ability. His words still stand today.”

Executive vice president Cassidy Turley cassidyturley.com

James P. Keeley

Founding partner, Scottsdale office Colliers International colliers.com/greaterphoenix Keeley is considered a leading commercial real estate expert for the Loop 101 Employment Base, encompassing Scottsdale Airpark, Desert Ridge and Deer Valley. For more than 30 years, Jim has specialized in the sale, lease and development of office, industrial, investments and land.

Biggest Challenge: “The biggest obstacle has been working through the three different real estate cycles and recreating new client bases. Planning for the future and prioritizing family, clients and fellow brokers are ongoing challenges, but seeing the good results is very enriching.”

Best advice received: “Take time to plan your year in January and revisit it every three months. It is far better to be proactive with a clear and unemotional mind, rather than constantly reacting. Let money help you, but don’t let it drive you.”

Impact Players Craig Coppola

Jim Wilson

Coppola is the top producing broker nationally in Lee & Associates’ 33-year history (46 offices, over 700 brokers).

He is also one of the eight founding principals of Lee & Associates Arizona.

Wilson is a 25-year veteran within the industrial/ technology services division at Cushman & Wakefield.

He has been in the commercial real estate business since 1986 and joined Cushman & Wakefield in 1989.

Principal Lee & Associates lee-associates.com

112 AZ BUSINESS LEADERS 2013

Executive director Cushman & Wakefield cushmanwakefield.com

VOICES OF LEADERSHIP

LEADERS

REAL ESTATE

Broker-Medical Tracy Altemus

Vicki Robinson

Altemus has been involved in the leasing, sales and development of healthcare facilities with Ensemble Real Estate Solutions since 1987. She received her Masters of International Management from Thunderbird, the American Graduate School of International Management and her Bachelor’s degree from UA. Biggest Challenge: “Lack of experience.

I didn’t get into the Big Eight accounting firm where I wanted to work, so I started my career in a smaller consulting company to gain experience. This decision led me down an entirely different career path than I originally envisioned.”

Greatest accomplishment: “Every time I receive repeat business, I’m extremely proud that my client has had a good experience and has come back for more.”

Surprising fact: “I’m a bit adventurous.

I’ve ran with the bulls. Skyjumping from the Stratosphere in Las Vegas is next on my list.”

Exclusively representing tenants since 2002, Robinson has earned a reputation for listening to her clients, then responding with tailored solutions for the companies she serves — groups ranging from Banner Health to the State of Arizona. She has been recognized as a Top Achiever, served as President and Board Member of AZCREW and volunteers her time for fundraising activities with various organizations.

Biggest Challenge: “I relocated to Phoenix from Atlanta in 2000.

Starting my professional career here in commercial real estate — without having the benefit of prior business relationships — meant I had to rely on strong work ethic, perseverance and a ton of cold-calling.”

Best advice to offer: “Every deal is important, no matter the size, because each one gives you the opportunity to listen, solve problems and achieve results for your client.”

Executive vice president, healthcare brokerage services Ensemble Real Estate Solutions ensemblere.com

Colleen McPherson Vice president, healthcare services group Colliers International colliers.com/greaterphoenix

McPherson has built a reputation for problem-solving and efficiency in completing successful transactions, while forging strong relationships with physicians, hospital systems, building owners and industry professionals. McPherson serves on the NAIOP National Medical and Life Sciences Forum.

Biggest Challenge: “The biggest obstacle that I have faced in business was being a woman operating in a male-dominated industry; or, as I like to say, in ‘the shark tank.’ I have overcome this obstacle by being confident, honorable, knowledgeable and creative.”

Best advice received: “No one cares what you know, until they know you care.”

Surprising fact: “I always wanted to be a farmer and am realizing that dream by repositioning the family farm from dairy to production crops, including an organic vegetable field.”

Vice president, tenant representation Jones Lang LaSalle jll.com/phoenix

Megan Sherwood

Executive vice president, brokerage services The Plaza Companies theplazaco.com Sherwood oversees a significant thirdparty medical office portfolio and provides her depth of market knowledge and relationships. Sherwood represents institutional owners, REITs, private owners, national tenants and other significant real estate groups.

Biggest Challenge: “Every day, there is an obstacle to success in business. You just have to anticipate it and be prepared to find ways around it. There is a challenge to be had in every deal I come across, but that also that is what makes my work so rewarding.”

Best advice received: “It seems obvious, but know your line of business and be sure you do your homework. Do not burn bridges, because relationships are critical to your success. Be responsive, fair and forthright, and you have a great chance at success.”

Surprising fact: “I’m an avid golfer, and currently have a 5 handicap.”

Impact Players Kelley Ahrens

Julie A. Johnson

With her more than 15 years commercial real estate experience, Ahrens is actively involved in all aspects of a transaction. She provides multi-market oversight and leads leasing/management teams.

Johnson has worked for about 25 years assisting clients with every healthcare brokerage need they might have from leasing — representing landlords and tenants, sales — representing both buyers and sellers.

Vice president CBRE cbre.com

114 AZ BUSINESS LEADERS 2013

Executive vice president GPE Commercial Advisors gpe1.com

VOICES OF LEADERSHIP

:: Congratulations to Megan Sherwood on her recognition as one of Arizona’s Most Admired Leaders For more than 27 years, Megan Sherwood, Executive Vice President of Brokerage Services for Plaza Companies, has been the epitome of professionalism and service in the medical office leasing field.

The Plaza Companies team congratulates her on this recognition — it is truly well deserved!

Give Megan or the rest of the Plaza Brokerage Services Team a call today to find out how they can help your medical office needs.

PERRY GABUZZI Vice President Brokerage Services

MARGARET LLOYD Vice President Brokerage Services

MICHAEL MORTON Vice President Brokerage Services

PEORIA | S C OT T S DA L E | T U C S O N

::

AARON KUHL Senior Vice President Brokerage Services

P 6 2 3. 97 2 . 1 1 8 4

HOWARD SCHWIEBERT Vice President Brokerage Services & Business Development - Tucson -

::

DANIEL SCHWIEBERT Associate Brokerage Services & Business Development - Tucson -

WWW.T H E P LA Z AC O . C O M

LEADERS

REAL ESTATE

Broker-Office Jim Achen, Jr.

Chris Toci

Achen specializes in the leasing and sales of office properties on behalf of private, institutional, entrepreneurial and developer clients. Active in Phoenix commercial real estate brokerage since 1992, he has been a consistent top producer and a recipient of numerous awards for exceptional achievement.

Biggest Challenge: “Getting started. I moved to Phoenix during the RTC crisis 22 years ago...not an easy time for real estate and especially so because I had no existing contacts. I worked 7 days a week for the first few years. Persistence, determination and integrity were critical then and still are now.”

Best advice to offer: “Find good people to work with. One of the smartest and most fortunate things I have done in my life was to shake hands with my partner Bill Zurek in 1999. He is an exceptional person.”

Toci is a third-generation Arizonan. He has led the top performing capital markets team at Cushman & Wakefield since 2000. His tenure at C&W spans 17 years and during that time he and his team have completed 18 million square feet of office, industrial, and retail investment product, accounting for $2.6 billion in consideration. Toci and team were awarded the coveted NAIOP Investment Brokers of the Year in 2012, 2006, and 2005.

Biggest Challenge: “Without question, breaking into commercial real estate brokerage as a 100 percent commissioned real estate professional selling multi-million dollar investment real estate presented more than its share of challenges. It took a minimum of five years to appear on anyone’s radar and another five years of hearing a lot of ‘no, no, no’ before hearing ‘yes.’”

Senior vice president Transwestern transwestern.net

Barry Gabel Executive vice president CBRE cbre.com/barry.gabel

Gabel has 28 years of real estate experience and is a four-time NAIOP Investment Broker of the Year.

Best advice received: “It is the little things make the biggest difference. Returning calls, handwritten notes, consistent follow-up, collaborating with other brokers, and giving back to your community.”

Best advice to offer: “Your assistant will make or break you. Treat them with respect, inspire them to be the best they can be and in turn, they will be committed to your team’s success.”

Greatest accomplishment: “Having a successful marriage of 25 years and raising two amazing kids. Without this strong foundation, I would not be who I am today. It is important to have a healthy balance in your life.”

Surprising fact: “In high school, I wore a Papier-mâché carrot outfit standing on Scottsdale Road, encouraging customers to come into the restaurant I worked at.”

Executive director Cushman & Wakefield capitalmarketsgroupaz.com

Eric Wichterman

Executive vice president, capital markets group Cassidy Turley cassidyturley.com Wichterman has been with one real estate firm all 17 years of his career — earning several national and local awards. He specializes in the sale of income properties in Metro Phoenix. He has closed 328 sales, totaling more than 15 million square feet and more than $1.7 billion.

Biggest Challenge: “Starting in the business directly out of college and convincing clients I was the right person for the job as a “20-something” broker. I worked hard to learn the market, product, and the trade, at a high level, so I could go toe-to-toe with more experienced brokers.”

Best advice received: “The best business advice I received was to save and save early. Understanding that this business is filled with ups and downs and knowing that you have to plan, and save your money, allows you to continue to work through the ebbs and flows of the real estate market.”

Impact Players Phillip M. Breidenbach

Darren Tappen

Breidenbach has 29 years of experience and leads a five-member team of office building experts. The team focuses on “life of the asset” landlord representation, tenant advocacy and corporate solutions.

Tappen specializes in industrial, office and land acquisition, disposition and development. In the past year, he has advised life insurance companies, banks and private equity investors.

Senior vice president, office properties solutions Colliers International colliers.com/greaterphoenix

116 AZ BUSINESS LEADERS 2013

Senior vice president Voit Real Estate Services voitco.com

VOICES OF LEADERSHIP

LEADERS

REAL ESTATE

Broker-Retail Ed Beeh

Larry Ortega

Executive vice president and market leader SRS Real Estate Partners srsre.com\phoenix

Senior vice president, retail properties Colliers International colliers.com/greaterphoenix

With more than two decades of experience, Beeh is a well respected retail real estate professional who specializes in tenant and landlord representation, as well as disposition services in the West. He has led the marketing, leasing and sales of various retail projects throughout Arizona and has assisted numerous national retailers in their strategic expansion plans throughout the Western U.S. Awards include AZRE Big Deals Retail Broker of the Year 2012; AZRE People to Know in Commercial Real Estate 2011 & 2013.

Best advice to offer: “For young people trying to break into the business, it is extremely important to find a good mentor. Learn all that you can, work harder and smarter than the competition, create and foster relationships, be on time, and work for every client as if they are your only client.”

Ortega is celebrating his 30th year in brokerage in Arizona, specializing in shopping center business space. His team represents national and regional retailers, restaurants, developers and landlords throughout Arizona. His key strengths are creativity, turning ideas into action, and the ability to see the big picture.

Biggest Challenge: “One of the biggest obstacles is keeping up with changes in the business environment. The retail marketplace is always reinventing itself. I continue to meet my clients’ ever changing needs by being creative, connecting through meaningful relationships, and staying up-to-date on technology and the market.”

Best advice received: “Follow your passion and discover your calling.

Clarity comes quickly when you understand these two aspects of both your professional and personal lives.”

Andy Kroot Principal Velocity Retail Group velocityretail.com

Kroot has more than 25 years of experience in the commercial realestate industry and is recognized as an expert in designing strategies for market roll-outs and expansions, primarily focused on tenant representation. He has designed and executed the strategies and expansions for such national retailers as Toys R Us/Babies R Us, 24 Hour Fitness, Wells Fargo, Walgreen’s, and Goodwill Industries. Honors and awards include CoStar’s Power Broker of the Year (2007-2012).

Best advice received: “Be present. Be honest. Work hard. Be responsive. Be creative. Be fair.”

Greatest accomplishment: “The Strategic Partner Award — Goodwill of Central Arizona that I received in 2009. I was very honored and proud of this achievement because of the years of service to the Goodwill organization.”

Surprising fact: “I originally had aspirations to be a sports reporter.”

Stan Sanchez President De Rito Partners, Inc. derito.com

Sanchez has a deep understanding of the real estate industry and strong business acumen that enables him to better navigate today’s dynamic market. He is responsible for the day-to-day activities of the brokerage firm and its 30 active agents, as well as more than 200 retail listings and more than 40 tenant representation accounts. He shares the same ideals of hard work, honesty and a passion for business that the entire De Rito team strives to achieve.

Biggest Challenge: “My biggest obstacle was changing careers and starting in the real estate business at 48. I had to keep-up with all the youngsters by grinding away every day and always being tenacious. I also answer every phone call, as you never know; it could be Sam Walton’s grandson.”

Best advice received: “Never let anyone jeopardize your integrity.”

Impact Players Ari Spiro

Dan Gardiner

Spiro has been involved in the real estate industry for nearly 20 years and has been a party to hundreds of transactions for a billion dollars of total consideration.

Gardiner, who co-founded Phoenix Commercial Advisors, Inc. in 1994, has more than 25 years of retail real estate experience and represents retailers including Fresh & Easy, Sprouts, and TJX Companies.

President Orion orionires.com

118 AZ BUSINESS LEADERS 2013

Principal Phoenix Commercial Advisors phoenixcommercialadvisors.com

VOICES OF LEADERSHIP

Retail solutions ... one store at a time.

ACCELERATING RETAIL SUCCESS. IT ISN’T JUST SOMETHING WE SAY. IT’S WHAT WE DO. One Company Leasing

Retail Focused

Tenant Representation

Investment

Redevelopment

2415 EAST CAMELBACK ROAD, SUITE 400, PHOENIX, AZ 85016 | 602-682-8100 | VELOCITYRETAIL.COM

LEADERS

REAL ESTATE

Property Managers John Dahlin

Darwyn S. Harp

With 28 years of experience managing commercial real estate, Dahlin leads a team of 45 property managers, engineering and administrative staff that successfully manages 9 million square feet in Metro Phoenix for more than 50 clients.

Biggest challenge: “The biggest obstacle was the transition from personally managing property to being an effective manager of a team. I am not sure I have completely overcome this as I am a hands-on doer by nature. My solution is to hire talented people, clearly communicate our goals, and let them work.”

Best advice received: “My father gave me the following advice when I joined him to work in commercial real estate: ‘Understand the obligations in the lease contracts between the tenants and the landlords and watch your client’s cash—and you won’t go far wrong.’”

Surprising fact: “I was a high school science teacher and coach.”

Harp is a professional real estate manager concentrating on high-rise Class A office properties. He has managed more than 4 million square feet of commercial office with clients ranging from Fortune 50 to mom-and-pop shops. He places a high value on customer service and client satisfaction.

Biggest challenge: “I was once laid-off from a job that I loved and I had to decide whether to wallow in self-pity or pick myself up and start over. Thankfully, I chose the latter and have been able to overcome that setback while throwing off all bitterness and ill will.”

Best advice received: “Always take some time to look out onto the horizon to check your progress and develop a plan of action. If you spend all your time looking down at your toes and never look up at the horizon, you’ll find yourself in a ditch and have to dig yourself out.”

Managing director, real estate management services Colliers International colliers.com/greaterphoenix

Eric Forshee

Executive managing director Newmark Grubb Knight Frank ngkf.com Forshee is responsible for driving and managing the marketing and business development activities of property management services and the integration with all other service lines including facility management, agency leasing, investment sales and appraisal.

Biggest challenge: “Personal impatience and impulsive tendencies have been my greatest obstacle that has occasionally held me back. I have several personal confidants who help me slow down and evaluate a situation before taking action. Knowing when to ask for help has helped me grow in recent years.”

Greatest accomplishment: “I have never lied, cheated or hurt anyone else to get where I am today, and have always tried to pull others along with me. I have made hundreds of friends in the industry who have helped me along the way.”

Surprising fact: “I am a competitive skydiver with more than 2,500 jumps.”

General property manager Hines hines.com

Alisa Timm

Director of management services, Desert West Region Lincoln Property Company lpcphx.com Timm started her career in Denver. In 1985, she accepted a position in Phoenix as a portfolio manager with a life insurance company. In 1991, she launched Trust Realty Advisors, a full-service real estate firm. In 2010, she was recruited by Cassidy Turley to open the Phoenix property management office, which she grew to 3.2 million square feet. In 2013, she joined Lincoln Property Company as director for the Desert West Region with responsibility for business development and operations for the four state region.

Biggest challenge: “I thought I had to be good at everything. Now, I understand that although I need to be a constant learner to retain flexibility and agility, I focus more on finding the right team to work with.”

Best advice received: “Show up, work hard and go home. Keep first things first.”

Impact Players Jodi Bailey

Michael D. Wilson

Bailey is a dynamic leader and well-regarded expert in the commercial real estate industry. Her verve, instinct and know-how have guided her career replete with accolades, commendations and consistent achievement.

Wilson has worked in commercial real estate since 1987, when he took the position of chief operating officer of a real estate syndication firm. In late 1988, he started Wilson Property Services, Inc.

Vice president Transwestern transwestern.net

120 AZ BUSINESS LEADERS 2013

President Wilson Property Services, Inc. wilsonps.com

VOICES OF LEADERSHIP

LEADERS

REAL ESTATE

REIT-Managers James C. Mastandrea

Marc Nemer

Mastandrea has more than 35 years of experience in the real estate industry and the past 19 years serving as chairman and CEO of publicly traded companies. Mastandrea served as chairman and CEO of First Union Real Estate Investments, a NYSE- listed real estaste investment trust, from 1994 to 1998. Mastandrea is a director of the Calvin Business Alliance Board at Calvin College in Michigan. Mastandrea regularly lectures to MBA students at the University of Chicago and is an adjunct professor at Rice University and regularly presents to institutional investors in the U.S. and Europe. Mastandrea’s experience and familiarity with the commercial real estate industry and public companies allows him to provide insight into various aspects of the firm’s business and is of significant value to Whitestone’s board.

Nemer drives new and strategic opportunities, leads executive committee, and articulates Cole’s vision and strategy to key stake holders including public shareholders, industry analysts, lenders, vendors, distribution partners and employees.

Best advice received: “Be decisive. Gather all of the information necessary, get the appropriate feedback and then make a decision.

This builds confidence among your key stakeholders and allows the organization to maximize its resources by establishing and managing to a single objective.”

Best advice to offer: “It is very important to surround yourself with a strong team. At Cole, we have an exceptionally capable leadership team and they are surrounded by the best talent.

We also align ourselves with business partners that are experts in their field.

This approach allows us to maximize the strengths of all contributors.”

Chairman and CEO Whitestone REIT whitestonereit.com

Matthew S. Mooney Vice president and managing director Parkway Properties, Inc. pky.com

Mooney has managed the Phoenix office since 2007. During his tenure, he has sourced more than $250 million of acquisitions, and consummated approximately 200 lease transactions. His community involvement includes NAIOP, ULI, Junior Achievement, and the Phoenix Men’s Arts Council.

Best advice received: “Real estate has two friends – timing and the greater fool.”

Best advice to offer: “As much as you can, treat other people with respect and a genuine concern. It builds loyalty and relationships, and relationships are the foundation of this industry. As an aside, it makes life much more meaningful as well.”

Greatest accomplishment: “I’m most proud of our local Phoenix team and their willingness to work hard when the outcome wasn’t certain.”

Surprising fact: “I don’t like to be surprised.”

CEO Cole Real Estate Investments, Inc. colereit.com

Scott Peters

Chairman, CEO and president Healthcare Trust of America htareit.com Peters founded HTA in 2006 and has grown it into one of the largest dedicated owners of medical office buildings in the U.S. HTA went public on the NYSE in 2012 and has more than 12.7 million square feet of healthcare real estate with an enterprise value of more than $3.5 billion. This the third real estate company Peters has taken public.

Best advice received: “I have been very fortunate to work for several very successful and insightful business leaders. One of the best things I learned was that leaders need to anticipate that cycles and industry trends will go higher than you ever expect, and lower than you expect — so you need to prepare and adapt for every stage of business cycles.”

Best advice to offer: “A leader is both feared and admired, but to be effective, a leader must lead from their heart. Always follow your inner voice.”

Impact Players David R. Emery

Thomas H. Nolan, Jr.

Healthcare Realty has investments of approximately $3.0 billion in 204 real estate properties and mortgages.

The company’s properties are located in 28 states, totaling approximately 13.5 million square feet.

Nolan joined Spirit in 2011. Prior to Spirit, Nolan was a member of the senior management team that led General Growth Properties, Inc.’s reorganization and emergence from bankruptcy.

Chairman and CEO Healthcare Realty Trust healthcarerealty.com

122 AZ BUSINESS LEADERS 2013

Chairman and CEO Spirit Realty Capital spiritrealty.com

VOICES OF LEADERSHIP

LEADERS

REAL ESTATE

Contractors Mike Bontrager

Barry Chasse

Bontrager is responsible for client service in vertical construction across the Southwest. He has 30 years of industry experience; 27 of those working with Weitz. His years leading different segments of the firm have taught him that client satisfaction, vision, sound strategy, reputation, leadership and teamwork are the keys to successfully growing a business.

Biggest challenge: “The 4-year construction downturn was a challenge. In response, we expanded our focus, both in terms of project type and geography. We survived, and are well positioned going forward.”

Greatest accomplishment: “Several people have generously given me guidance and advice. I pay it forward by helping others to improve and reach their goals. Also, creating a customer/service centered culture and an environment in which my colleagues and I truly enjoy working.”

An ASU alum with more than 20 years of construction experience, Chase is past President of the Arizona Builders’ Alliance and is serves as Chairman of the Board for the Boys & Girls Clubs of Greater Scottsdale.

Biggest challenge: “Chasse Building Team began at the very ‘end’ of a very big construction market. We had virtually zero time to enjoy the ‘good’ market. We had to build projects and relationships better than anybody else to survive … and we did.”

Best advice received: “Fly high, Fly fast, and Fly far… because you never know… (meaning enjoy your life).”

Best advice to offer: “In starting a business, I’ve really experienced the benefit of treating people ‘right’ in my past. In a very tough market, clients and good people came to our rescue and helped us overcome daunting odds.

Your reputation will ALWAYS be your reputation — hold your reputation in the highest regard.”

Executive Vice President The Weitz Company weitz.com

Bo Calbert

President, Southwest Division McCarthy Building Companies mccarthy.com Calbert oversees construction operations throughout the Southwest, including Arizona, Nevada, New Mexico and Utah. He is also responsible for the company’s expansion into new markets, and growing existing sectors. During his 30+ years in construction, his diverse experience is instrumental in establishing and growing the company’s presence in the region.

Biggest challenge: “Economic cycles are a part of doing business but always present unique challenges, particularly during the down-cycle.

We strive to be planning ahead of the curve and anticipate ways that we can diversify to address challenges and limit the impact of a downturn.”

Best advice received: “Hire people better than you and give them a lot of responsibility. I’ve found that this practice creates partners instead of employees. It’s been an effective way to share in our business successes.”

President Chasse Building Team chasse.us

Dave Crawford President and CEO Sundt Construction, Inc. sundt.com

Crawford holds a B.S. in Civil Engineering from Arizona. He is past chairman of Design Build Institute of America, Metropolitan Board of The Valley of the Sun YMCA and the Center For Design Excellence at ASU. Currently serves on the board of directors for Alliance for Construction Excellence and Lean Construction Institute.

Biggest challenge: “Engineering is a very technically oriented education. Eventually, business and leadership of people become more important than the technical aspects. Learning and adapting to these social skill sets can be a challenge for the technically educated.”

Best advice to offer: “Create a collaborative win-win culture on all your projects and within your organization to enable everyone to feel empowered, contribute to the success of the team, feel good about their contribution towards that success and feel good about themselves.”

Impact Players Troy Hoberg

Jim Kurtzman

With more than 26 years in the construction industry, 12 with Hunt Construction Group, Hoberg is responsible for establishing new markets and managing client relationships.

Best advice received: “Don’t immediately jump to conclusions. Instead, take the time to gather all the information about a situation, evaluate it and then make an informed decision.”

Vice President, U.S. Western Region Business Development Hunt Construction Group huntconstructiongroup.com

124 AZ BUSINESS LEADERS 2013

Vice President, Client Development hardison/downey construction, inc. hardisondowney.com

VOICES OF LEADERSHIP

Measuring Ourselves Against the Success of Every Project Experience means that we can assess a project quickly and respond with the best pricing and fastest quality production in the Valley. It brings peace of mind that your project will be built not just right, but better.

Building in the Valley with Vision for More Than 28 Years.

602-997-0937

•

suntecconcrete.com

LEADERS

REAL ESTATE

Contractors Bryan Dunn

James Murphy

Dunn oversees all operations for Adolfson & Peterson’s Southwest and West Coast regions. He is committed to empowering team members to provide added value to public and private clients through innovative use of construction technology, collaboration with delivery partners and outperforming client expectations.

Biggest challenge: “The great recession has posed difficult obstacles for all businesses. During this time we made a decision to invest in new and innovative ways to better serve our clients. We have also diversified our business by expanding in new markets and geographies.”

Best advice received: “Recruit, retain, and develop the top talent in your industry.

Your people make all the difference!”

Best advice to offer: “Always be open, honest and transparent no matter the circumstances. Everyone should always know where you stand.”

Murphy is committed to staying true to Willmeng’s model of building excellence and preserving the company’s high value to the clients we serve. His strategic vision for Willmeng Construction focuses on three fundamental aspects: supporting pre-lease transactions; maintaining our ability to competitively bid projects small and large; and fostering the “altruistic service” corporate culture established by recruiting highly talented individuals of great character.

Best advice received: “It sounds very cliché, but ‘cash is king’ really resonates for me over time and through the downturn. Companies that managed to power through the recession either understood this going in or learned it very quickly.”

Best advice to offer: “Regardless of your position in the industry, assuming the client’s goals as your own is the way to maintain and grow a business.”

Senior Vice President Adolfson & Peterson Construction a-p.com

Dave Elrod, LEED AP Regional Manager DPR Construction dpr.com

Elrod’s professional and personal life are about discipline. As regional manager he leads DPR Construction’s Phoenix team, focusing on five core markets and “technically challenging” projects. Leading DPR’s commitment to community, “to be integral and indispensable to the communities in which we work,” Dave is active with Future -for-Kids sports camps, SARRC, Junior Achievement and a Friends For Life dog rescue advocate.

Biggest challenge: “By the end of 2008 our backlog shrank by 50 percent and we motivated our staff to adapt to a ‘new normal, a new reality,’ by identifying how we would remain competitive in the market and still provide the best service available from a general contractor.”

Best advice to offer: “Focus on your strengths. To be truly great, you must understand what it is that you do better than anyone else and then you must stick to that pursuit.”

President Willmeng Construction willmeng.com

Dan Pierce President Kitchell kitchell.com

Pierce joined Kitchell 30 years ago, right out of college, as a project engineer. He has advanced from project manager through senior VP, Healthcare Division, to president and has been directly involved in numerous projects. He was instrumental in building the company’s healthcare division, nurturing the medical technology planning division, FDI Planning Consultants, Inc., and expanding the highly regarded Virtual Construction group.

Biggest challenge: “Taking over leadership of the business during the economic downturn was a huge challenge. The best solution has been to surround myself, as I have done, with the best, brightest and most innovative people in the industry.”

Best advice to offer: “The most successful people are those that maintain strong, real relationships and conduct business authentically and with integrity.”

Impact Players Eric Linthicum

Richard Rizzo

Linthicum developed a passion for architecture and construction at a young age. The past 20 years of my life have been spent pursuing that passion as a general contractor.

Rizzo joined Mardian Construction Company in Phoenix in 1977 and has served in various management positions including president as well as Executive VP of Tutor Perini.

Owner Linthicum linthicumcorp.com

126 AZ BUSINESS LEADERS 2013

Vice Chairman Tutor Perini Building Corp. tutorperini.com

VOICES OF LEADERSHIP

HIGH STANDARDS:

IN OUR RELATIONSHIPS AND PROJECTS

Dedicated to Our Clients Willmeng is committed to staying true to our model of building excellence and preserving the company始s high value to the clients we serve. Our strategic vision for Willmeng Construction focuses on three fundamental aspects: supporting prelease transactions; maintaining our ability to competitively bid projects small and large; and fostering the altruistic service corporate culture established by recruiting highly talented individuals of great character.

480.968.4755 | 2500 S Power Rd # 120, Mesa, Arizona | # 082904, Class B-01

LEADERS

REAL ESTATE

Developers-Commercial Michael Ebert

Sharon Harper

As a founding partner, Ebert has shaped RED’s successful development area in projects across the country since 1995 and leads all aspects of the company’s business. His keen insights and knowledge about the qualities that come together in a compelling property are an essential part of RED’s continued evolution as a preferred partner for national retailers, real estate investors and property owners when it comes to maximizing asset value and performance.

Biggest challenge: “RED stepped up to a company-defining challenge in the middle of the downturn with the development CityScape Phoenix. RED was able to deliver a 1.1 million square foot mixed-use office, hotel, retail and soon residential property that is contemporary, inviting and delivers on its promise of new energy for Phoenix’s downtown.”

Harper leads Plaza Companies, a dynamic and multi-faceted real estate services firm. She is trustee for The McCain Institute for International Leadership with ASU and The Virginia G. Piper Charitable Trust.

Best advice received: “Never be afraid to speak up about issues that matter a great deal. It is easy to make money but much harder to make a difference. If you are going to do something, do it right. I thank my parents for this advice.”

Best advice to offer: “Always keep promises, be loyal to your family, friends, business colleagues. Stay focused and never give up. Do the right thing and be a good listener.”

Greatest accomplishment: “Being surrounded by the most talented, motivated and dedicated professionals in a company that I have had the honor of being CEO is the height of achievement.”

Managing partner RED Development reddevelopment.com

Charley Freericks President DMB Associates, Inc. dmbinc.com

Freericks is responsible for strategic management and leadership of DMB’s Arizona activities. He has more than 14 years of experience with DMB, including executive leadership roles and overseeing master planned community and commercial development operations. Freericks is an active contributor to Arizona organizations that enhance our community and business environment.

Biggest challenge: “During my last year in college, I realized that I wanted to work in project management for a development company, but I had the wrong degree for it. I chose brokerage as a way to learn the industry and work my way into development.”

Best advice received: “Early on, I was told to be first in the office in the morning and last to leave at night and to know how to fix paper jams in the copier so I wasn’t held up on a deadline.”

President and CEO Plaza Companies theplazaco.com

William E. Molloy Managing director and CEO Ensemble Real Estate Solutions ensemblere.com

Molloy began his career in healthcare real estate more than 30 years ago when he founded the DevMan Company. In 2008, DevMan merged with Ensemble, forming the largest, full-service healthcare brokerage company in Arizona. Molloy has developed numerous medical office building projects during his 32 years.

Best advice to offer: “The healthcare real estate market is experiencing a lot of changes such as the consolidation of physician practices and the formation of larger provider groups, which include hospitals and other healthcare providers. It is important for local real estate firms to understand and adapt to these changes.”

Greatest accomplishment: “My involvement in the redevelopment of a medical office in Paradise Valley that subsequently sold for the highest price per square foot of any medical or commercial building in Arizona.”

Impact Players John Divall

David Krumwiede

DiVall is senior vice president and city manager for Liberty’s Arizona region. Most recently, DiVall served as the vice president and city manager responsible for Liberty’s Wisconsin region.

Krumweide serves as a regional partner overseeing all phases of RE development, acquisition|disposition and receivership|property management for Arizona, Nevada, Utah and New Mexico.

Senior vice president and city manager Liberty Property Trust libertyproperty.com

128 AZ BUSINESS LEADERS 2013

Executive vice president Lincoln Property Company lpcphx.com

VOICES OF LEADERSHIP

LEADERS

REAL ESTATE

Developers-Commercial Jim Pederson

John L. Strittmatter

A lifelong resident of Arizona, Pederson graduated from the University of Arizona with an undergraduate degree in political science and a Masters degree in public administration.

Prior to entering the real estate development field, he was administrative assistant to the Mayor of Phoenix and ran for governor of Arizona. His shopping center development experience includes four years with the Grossman Company and eight years with Westcor, now Macerich. He formed the Pederson Group in 1983, specializing in the development and management of shopping centers. The company has developed thirty retail projects throughout Arizona and has received many awards for design excellence from municipalities and industry groups.

He has participated in many civic endeavors including past President of Valley Partnership.

Strittmatter has direct responsibility for the overall leadership and direction of all Ryan activities consistent with Ryan’s objective of building lasting relationships by providing industry-leading quality, integrity, and professionalism. He is involved in many aspects of the development process from site selection to financing packages.

Biggest challenge: “Introducing Ryan Companies to a brand new market — Phoenix — in 1994. I focused on a manageable number of brokerage houses and lenders to provide introductions.”

Best advice received: “When you take care of your customer, you take care of yourself.”

Best advice to offer: “Reputation is everything.”

Greatest accomplishment: “The business relationships Ryan has generated in the Valley keep us active.”

CEO Pederson Group pedersoninc.com

Mark Singerman

Regional director Rockefeller Group Development Corp. rockgroupdevelopment.com Singerman is responsible for identifying development opportunities and the development process for the company’s projects throughout Arizona. including in-depth financial and market analyses and directing the consultant teams including architects, engineers, leasing agents and coordinating with construction management.

Best advice to offer: “Patience. Nothing ever happens quickly in real estate development.”

Surprising fact: “I used to hit a tennis ball for a living. After college, I turned pro and was doing that successfully for a few years until I met a man who offered to trade me real estate lessons for tennis lessons if I would go to work for him. He turned out to be chairman of the largest Kmart developer in the country at the time and owned a company in my home town of Cleveland called Developers Diversified. I loved the business and never looked back.”

President, Southwest Ryan Companies US, Inc. ryancompanies.com

James T. Swanson CEO Kitchell kitchell.com

Swanson oversees a diverse group of companies primarily focused on commercial construction and development. Its 800-plus employees are located throughout the Southwest, but Phoenix is the place it has been proud to call home for more than 60 years.

Biggest challenge: “I came into the leadership role at Kitchell as the economy took a nose dive. The biggest challenge of my professional career was making sure that our workforce stayed motivated, that our company stayed profitable and that we worked to preserve Kitchell’s strong legacy.”

Best advice to offer: “Always look at ways to innovate. We have been successful over the past 60-plus years because of an entrepreneurial spirit that permeates our workforce — we’re diversified with many different types of building disciplines, which has helped us overcome the ebb and flow of the marketplace.”

Impact Players Doug Leventhal

Kurt Rosene

Levanthal is responsible for day-to-day operations as well as development of commercial projects nationwide.

He serves as designed broker for Evergreen Commercial Realty.

Rosene directs build-to-suit and development activities throughout the U.S. and manages Alter’s Western office in Scottsdale. His transactions are valued in excess of $1 billion.

Principal and COO Evergreen Devco, Inc. evgre.com

130 AZ BUSINESS LEADERS 2013

Senior vice president The Alter Group altergroup.com

VOICES OF LEADERSHIP

We’re proud to contribute to the growth of Phoenix.

A national firm, The Weitz Company brings 158 years of experience in General Contracting, Construction Management, Design-Build Services and Tenant Improvement. Located in Phoenix since 1978, we work collaboratively to transform our built environment, achieve collective goals, and improve the community connection.

LEADERS

REAL ESTATE

Subcontractors Jerry Barnier

Tim King

An ex-farmboy, his granddad came from Australia, and that explains a lot. Three great kids. Grew up in Washington: couldn’t take the wet. Education: barely! Ski bum: Jackson Hole one season. Hitch hiked to Phoenix.

Biggest challenge: “The recession of 1990 - we went from 120 people to 28 - four years after we started. We were young overachievers. All we knew was put in the best work for the least cost.

It was not a bad formula!”

Best advice received: “Find your passion and follow it!”

Best advice to offer: “Go Huge!”

Greatest accomplishment: “The people that I get to be around every day that teach, support, push and have a passion about what they do!”

HACI Mechanical Contractors, Inc has grown during the past 20 years from being primarily a sheetmetal contractor to a full service mechanical contractor including piping, plumbing and an extensive service division.

During our growth HACI has always remained focused on improving quality and integrity.

Biggest challenge: “I think every organization that wants to grow and be successful is challenged with putting together and maintaning a team of members which all work towards achieving the common goal. I feel very blessed with the team HACI has developed.”

Greatest accomplishment: “I am the most proud of the team members HACI has working for it’s success. On a regular basis team members tell me and others how much they enjoy being a part of HACI and look forward to being a part of HACI’S future.”

President Suntec Concrete suntecconcrete.com

Jerry Buesing CEO Buesing Corp. buesingcorp.com

Buesing is active in the day-to-day operations, participating in bid reviews, monitoring costs, planning, or solving field issues. His dedication and high expectations for quality and performance transcend through the ranks in the office and to the field.

Biggest challenge: “I faced the biggest obstacle recently, when the construction industry was experiencing a downturn. Buesing Corp. values our employees and we strived to retain the same professionals with whom we entered the recession.”

Best advice received: “The best business advice I have ever received is to hire someone smarter than myself. Surrounding yourself with people that have different mindsets but a common goal, allows for maximum collaboration and the formation of a creative approach to problem solving.”

Best advice to offer: “Diversify your business. Diversification helped us withstand tough economic conditions.”

President HACI Mechanical Contractors, Inc. hacimechanical.com

Wes McClure Owner/President Wilson Electric wilsonelectric.net

McClure has 38 years experience in the construction industry starting in the field.

He is a board member and past president of the Arizona Builders’ Alliance and a board member of the Support Sky Harbor Coalition.

Biggest challenge: “We provide anything from an electrical service call to wiring all the electrical and special systems for Chase Field. Our biggest obstacle was getting all these moving parts to work together. We have overcome this by having planning meetings that included the different divisions, so our plan execution was an overall effort.”

Greatest accomplishment: “Our employee ownership plan has helped us achieve great results in efficiency and quality. With a focus on safety second to none in the industry, our employees enjoy an environment rich with benefits and opportunities. Our employees are our greatest asset.”

Impact Players Dave Jones

Stephen E. Kovach

Jones is a visionary who provides strategic leadership to one of Arizona’s largest mechanical contractors. Under his leadership the company has enjoyed significant growth. Working to stay on top of industry trends, anticipate changes in the various markets.

With 16+ years experience in project management working a multitude of projects nationwide, Kovach is responsible for strategic direction, preconstruction, and product development.

CEO MidState Mechanical midstatemechanical.com

132 AZ BUSINESS LEADERS 2013

Vice President Kovach Building Enclosures kovach.net

VOICES OF LEADERSHIP

LEADERS

REAL ESTATE

Developers-Residential Drew Brown

Mike Ingram

Brown is chairman of DMB, a real estate development and investment firm doing business in the western states. Prior to cofounding DMB in 1984, Brown was a partner and director in the law firm of Fennemore Craig, where he specialized in real estate and commercial lending matters. Brown is active in a number of professional, civic and community organizations. He currently serves on the boards of The Phoenix Art Museum, the Flinn Foundation and Scottsdale Healthcare.

Best advice received: “Surround yourself with the smartest, most creative people you can find. Don’t seek out the spotlight.

Between what’s right and what’s easy, do the right thing every time.”

Best advice to offer: “Let your values guide you in your work and in your life.

Keep a balance between the two worlds.

Invest in your community by building a stronger arts and education culture.”

In 1987, Ingram co-founded El Dorado Holdings, Inc., a Phoenix based land and development business. As CEO, has built the company into one of the largest private land holdings in the greater Phoenix and Maricopa County region, with holdings exceeding $1 billion. Since El Dorado’s inception, Ingram has acquired, managed, developed and sold tens of thousands of acres of property throughout Arizona. Over the last 30 years, Ingram has planned, designed, and/or developed over 37,000 residential lots, as well as numerous office buildings and commercial centers.

Best advice received: “Friends come and go, but enemies accumulate.

Be careful not to get too much accumulation.”

Greatest accomplishment: “I am extremely proud of the weight the El Dorado name carries. It is important to me that people believe in the name, the character of an El Dorado project.”

Chairman of the board DMB Associates, Inc. dmbinc.com

John W. Graham President and CEO Sunbelt Holdings sunbeltholdings.com

Graham joined Sunbelt Holdings in 1982 and became president in 1990. Graham’s background in asset management, development and real estate investment provides a solid foundation of knowledge and experience in the real estate field.

Under Graham’s direction, Sunbelt has become a dominant force, in both community affairs and real estate activities. Graham’s prior experience included The Koll Company and Coldwell Banker.

Biggest challenge: “Surviving the RTC crisis in the late 1980’s. It was my first big business problem with me at the helm. Luckily, we were fully committed to fight for another day and made it through the downturn.”

Best advice received: “Never be concerned about receiving the credit. Life is a team sport.”

Best advice to offer: “The world is round. Treat others the way you would like to be treated.”

Chairman and CEO El Dorado Holdings, Inc. eldoradoholdings.net

Craig Krumwiede President and director Harvard Investments harvardinvestments.com

Krumwiede oversees the company’s development and investment activities.

He is actively involved in the Arizona real estate and business communities, including numerous leadership positions with Urban Land Institute and ASU’s W.P. Carey College of Business. He also is a founding partner of Social Venture Partners.

Best advice received: “Someone once said to me, ‘There are only a few things in life that you can lose once; integrity and honesty are among them.’ Honesty and integrity, once lost, are almost impossible to regain and succeed without.”

Best advice to offer: “Always stay ahead of trends and be contrarian to what others are doing.”

Surprising fact: “I’m a speed junkie. I love fast cars and have a 1,000-horsepower boat. I ride bicycles and my favorite part is descending winding steep roads. I love the adrenaline of going fast.”

Impact Players Phil Petersen

Kuldip Verma

Surprising fact: “As a very shy and quiet 13-year-old, I was asked if I wanted to play bass guitar in an Omaha rock band called The Chevrons. Within two years, we were four 15-year-old kids making $5,000 a week, in the 1960s.”

Verma founded Vermaland in 2001 and now owns thousands of acres of land, mostly west of Phoenix.

Vermaland currently has the largest holdings of 50 to 1,200-acre parcels in Metro Phoenix.

Founder and president Brookfield Communities brookfieldcommunities.com

134 AZ BUSINESS LEADERS 2013

CEO Vermaland vermaland.com

VOICES OF LEADERSHIP

LEADERS

REAL ESTATE

Homebuilders Steven J. Hilton

Buddy Satterfield

Hilton co-founded and has led Meritage for the last 27 years, growing it into the 9th-largest public homebuilder in the U.S. Meritage currently builds single-family homes in 16 markets across the country. Hilton is recognized as an entrepreneur and for his leadership in energy-efficient homebuilding.

Best advice to offer: “Stay true to what you know, take a long term view and you can always find a niche to exploit in every industry.”

Greatest accomplishment: “Navigating Meritage Homes through the worst real estate depression in history. We not only survived but became a better company in every aspect of our business, with a stronger balance sheet than when we entered the downturn.”

Surprising fact: “I was 24 years old when I built my first home from a floor plan I saw in a magazine at the supermarket, which I sold a week after completion.”

Satterfield has been division president for Shea since 1996. He is past president and current board member of the Home Builders Association of Central Arizona and a lifetime member of the Sales and Marketing Council of the National Association of Home Builders.

Best advice received: “Read the book ‘Built to Last.’ It focuses on what makes truly visionary companies different and more successful than other organizations.”

Best advice to offer: “The customer is first; provide exceptional service, high quality products, and deliver homes as quickly as possible. If you are able to accomplish all these things, you will be successful and profitable.”

Greatest accomplishment: “Retaining key members of our organization during the recent downturn.

It has made us a better company.”

Surprising fact: “I was a catcher in the ‘Natural High’ flying trapeze act.”

Chairman and CEO Meritage Homes Corporation meritagehomes.com

Sheryl Palmer President and CEO Taylor Morrison Homes taylormorrison.com

Palmer became president and CEO in August 2007 after serving as executive vice president for the western region of Morrison Homes. Last year under Palmer’s leadership, revenues surged by 90 percent to $1.44 billion and profits came to $430.8 million. She brings more than 20 years of experience to her position, including leadership in land acquisition, sales and marketing, development and operations management. In April, Palmer helped her Scottsdale-based company raise $526 million through its initial public offering of 28.6 million shares.

Biggest challenge: “Overcoming what was potentially a lifethreatening health issue and maintaining perspective on what’s important.”

Surprising fact: “I started my career at McDonald’s and the high point was being the ‘Hamburglar’ and popping out of Ray Kroc’s birthday cake at the (San Diego) Padres’ stadium.”

Division president Shea Homes Arizona sheahomes.com

Andy Warren President and CEO Maracay Homes maracayhomes.com

Warren has served as president of Maracay, the Arizona subsidiary the Weyerhaeuser Real Estate Company, since 2009. His leadership has positioned Maracay to take advantage of the housing recovery with 13 new communities opening within the marketplace throughout 2013.

Biggest challenge: “Clearly the 5-year period from 2006-2011 was a challenging time in the homebuilding industry. While most of our competitors were merely surviving, Maracay was able to capitalize on the strength of our Weyerhaeuser sponsorship and use the down market to emerge stronger and better positioned. This gave us a head start when things began to improve in 2012.”

Best advice received: “Focus on what you can control and don’t get distracted by what you can’t. If you are sure that what you are directly influencing is the best that it can be, things will definitely work out over time.”

Impact Players Doug Fulton

David Kitnick

Fulton leads Arizona’s largest family owned and operated homebuilder. Fulton Homes has contributed more than $300 million to Arizona’s schools, communities and children.

Rosewood Homes received the Eliant Homebuyers’ Choice Award for a historic 4th consecutive year for providing the “Best Overall Purchase & Ownership Experience” in North America.

CEO Fulton Homes fultonhomes.com

136 AZ BUSINESS LEADERS 2013

Owner Rosewood Homes rosewoodhomes.com

VOICES OF LEADERSHIP

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LEADERS

REAL ESTATE

Residential Real Estate Services Jim Belfiore

K. Michelle Lind

Belfiore has 15 years experience in real estate research and analysis. During the last eight years, he and his team have helped Arizona developers, homebuilders, lenders, investors, and brokers understand buyers, macro and micro-level supply and demand conditions, and potential outcomes of community development and building strategies.

Best advice to offer: “An honest assessment is often one of the most difficult but necessary evaluations to move beyond challenges. Whether evaluating yourself or a property you’ve fallen in love with and don’t want to give up on, a thorough and honest assessment will help you find the path to success.”

Surprising fact: “A buddy and I consider ourselves the foremost Arizona authorities on Fourth of July pig-roasting. I think those that visit our party every year would agree — our pig rules.”

Lind oversees the strategic direction and day-to-day operations of the largest trade association in Arizona. Prior to becoming CEO, Lind served as general counsel, the primary legal advisor to the association, and was integral in the development of AAR’s contract forms. She began her legal career at the Phoenix law firm of Jennings, Strouss & Salmon.

Biggest challenge: “Representing and assisting the association’s members through the difficult real estate market the last few years. I tried to keep a positive focus and provide substantive information to help them navigate through the dramatic rise in REO and short sale transactions. Fortunately, the housing market is now on the road to recovery.”

Surprising fact: “Prior to attending law school, I was a registered nurse working in obstetrics and out-patient surgery.”

President Belfiore Real Estate Consulting belfioreconsulting.com

Bruce E. Beverly

CEO Great American Title Agency, Inc. azgat.com Beverly joined Great American in 2004 as its CEO and helped grow it from 3 branches to 15. Under his leadership, Great American has grown by combining the latest technologies and services to complete transactions in an efficient manner without sacrificing the personal touch.

Biggest challenge: “Cynicism. You overcome it by being honest and dealing fairly with others. You overcome it by soliciting input and thinking outside the box. Acknowledge that we all aren’t perfect but through a combined effort of talent and spirit we can succeed together.”

Best advice to offer: “Do it right the first time. Take the time to train people and comply with the rules. Compliance, ethical behavior and fair dealing are cornerstones to success. In the title and escrow industry, we are trusted to be an independent third party. We take this responsibility very seriously.”

CEO Arizona Association of Realtors aaronline.com

Elliott D. Pollack CEO Elliott D. Pollack & Company arizonaeconomy.com

Pollack is CEO of Elliott D. Pollack and Company, an economic and real estate consulting firm in Scottsdale that was established in 1987. The company is widely known for accurate and insightful analyses of Arizona economic and policy issues. Pollack’s firm consults to a broad spectrum of private and public sector clients.

Biggest challenge: “Getting economists to also understand that they have to market.”

Best advice received: “Be scrupulously honest and base your thoughts on facts rather than opinions and the rest will take care of itself.”

Best advice to offer: “The best advice I can give somebody is tell your clients the truth as you know it whether they want to hear it or not.”

Greatest accomplishment: “Having my own business and providing a good standard of living for my employees for the last 27 years.”

Impact Players John Fortini

Judy Lowe

Fortini developed more than 30,000 lots in just the past 12 years and expanded Silver Fern into a full-service construction management, land development, and real estate consulting firm.

Gov. Jan Brewer appointed the 2003 Arizona Realtor of the Year as Arizona Real Estate Commissioner in 2009.

She puts a strong emphasis on building partnerships within the real estate industry.

President Silver Fern Management silverferncompanies.com

138 AZ BUSINESS LEADERS 2013

Arizona Real Estate Commissioner State of Arizona re.state.az.us

VOICES OF LEADERSHIP

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azBIGmedia.com | 602.277.6045

LEADERS

REAL ESTATE

Residential Realty Firms Walt Danley

Mark Stark

I moved to Arizona from Oregon for the sunshine and established myself in our real estate industry. I decided to make the luxury home market my focus after selling a luxury home to an opponent during a tennis match and I haven’t looked back.

Best advice received: “Be a good listener.

Truly hearing what your clients have to say makes it easy to understand what they need from you and how you can provide it. This is great not only for business but personal relationships as well.”

Best advice to offer: “Communication is key. Not only do your words matter, but so does your style of delivery. It’s great that some clients prefer e-mail, texting, or Facebook, but know when to pick up the phone or schedule an in-person meeting.”

Surprising fact: “That I was bashful. To all the quiet ones: don’t let it stop you from being successful in whatever field you choose.”

Stark has 35 years experience in the real estate industry — all with the same brokerage. He began as an agent in 1985. In 1997, he became CEO of Prudential Americana Group and in 2004, he acquired 100 percent ownership in the company. He is currently CEO and sole owner of Prudential Americana Group in Nevada and Prudential Arizona Properties in Arizona with a total of 1,500 agents.

Biggest challenge: “The economic downturn.

I stayed focused on our company plan and our objectives not the market.”

Best advice received: “Sleep on it and ask more great questions.”

Best advice to offer: “Tell yourself the truth and stop justifying.”

Greatest accomplishment: “My family. It offer the best opportunity to learn and grow as a person.”

Surprising fact: “That I am mostly a loner. I am very comfortable with spending private time.”

President Walt Danley Realty waltdanley.com

Richard A. Rector Owner and president Realty Executives International and Realty Executives Phoenix realtyexecutives.com

Rector grew up in the real estate business from a young age when his father, R. Dale Rector, founded the Realty Executives brand. Over time, Rector held virtually every position in the brokerage business until he ultimately purchased Realty Executives from his parents in the mid-1980s. Realty Executives International has grown to more than 500 franchisees and 10,000 agents in 26 countries worldwide under Rector’s leadership.

Best advice received: “My dad was a big proponent of some very practical ideas. ‘Don’t try to be all things to all people,’ encouraged me to steady my focus on big-picture goals.”

Best advice to offer: “It is vital to determine what your differentiators are. What makes you better than the competition? In my experience, that’s where focusing your effort pays off the most.”

CEO Prudential Arizona Properties pruaz.com

Matt Widdows

Chairman and founder HomeSmart International homesmartinternational.com After getting my real estate license in the late 1990’s , I decided that if I couldn’t find the technology and systems I wanted anywhere else, I would simply build it myself. After a few years, I was encouraged to start a company around the technology, systems and service I had created.

HomeSmart was born.

Biggest challenge: “One of the hardest things in any business is taking a chance and hiring that first employee. That same problem exists as you continue to grow and add new positions and you can’t let it be a barrier to continued growth.”

Best advice received: “KISS — keep it simple, stupid.”

Best advice to offer: “Don’t be afraid to question the norm and take a chance on a new way of doing things.”

Surprising fact: “I’m kind of a hermit. I prefer to be tucked away and working versus in the lime light or in front of the masses.”

Impact Players Deems Dickinson

Malcolm MacEwen

Dickinson has close to 30 years experience in real estate sales and management and serves as chairperson of the Professional Standards Committee for the Arizona Association of Realtors.

Biggest challenge: “Being laid off in 1981 from my management position during a significant recession. I realized when a door closes, a door opens. I started my own real estate company.”

Designated broker and president Russ Lyon Sotheby’s International Realty russlyon.com

140 AZ BUSINESS LEADERS 2013

President and COO Coldwell Banker Residential Brokerage, Arizona azmoves.com

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LEADERS

ARTS & ENTERTAINMENT

Arts & Entertainment James K. Ballinger

Dan Harkins

Ballinger has been director of the museum for 30 years. He has served on many boards, including president of the Association of Art Museum Directors; the National Council for the Arts; and the advisory board of the Spencer Musuem of Art at the University of Kansas, his alma mater.

Biggest challenge: “I went into this business because of my love of art and there was kind of a split between my art personality and my business side. I had to figure out how to overcome that. There was a moment when I had to fire myself as a curator. I now feed my passion via my hiring practices and through more singular acquisitions verses whole exhibitions.”

Best advice to offer: “Trust the leaders in your business. We have a very high-quality, talented staff and trustee pool. Bring good people in and support them. My job is just to put everyone on staff in a position for them to succeed.”

Since his father, Dwight “Red” Harkins opened Tempe’s first movie house at the height of the Depression in 1933, Harkins has helped grow Harkins Theatres to more than 400 screens and growing.

Harkins’ leadership and creativity goes beyond the world of movies and Harkins Theatres has helped set a new standard for charitable giving through charity benefit premieres and screenings and public service announcements on the movie screens.

Best advice to offer: “My father taught me the meaning of showmanship. He taught me that showmanship means much more than it sounds. To my father, showmanship meant you were a good marketer, a good leader and a good citizen. Being a good showman meant operating with high integrity and giving back to the communities we serve.”

Sybil Harrington director Phoenix Art Museum phxart.org

Alice Cooper

Rock star alicecoopersolidrock.com The Cortez High School graduate, then known as Vincent Damon Furnier, is an American rock icon whose career spans six decades. He is considered to be “The Godfather of Shock Rock.” In 1995, he helped found the Solid Rock Nonprofit Foundation, which is dedicated to making an everlasting difference in the lives of teens in the community. He was inducted into The Rock and Roll Hall of Fame in 2011.

Best advice to offer: “I’ve always thought if you can break the girl’s heart by the second verse, it’s a hit.”

Surprising fact: “On stage, I’m this figure, this actor, who does things that people aren’t used to seeing and I relish in that reaction. In real life, though, I play golf, I shop and I walk around with no makeup on and my hair in a ponytail. I may not be the typical middle-aged Joe, but I’m closer to normal than you think.”

Owner and CEO Harkins Theatres harkinstheatres.com

Stephenie Meyer Author of the “Twilight” series stepheniemeyer.com

The graduate of Scottsdale’s Chaparral High School is best known for being the author of the “Twilight” vampire romance series, which have sold more than 100 million copies and have been translated into 37 different languages. Meyer was the bestselling author of 2008 and 2009 in America. The “Twilight” movies based on Meyer’s books have grossed more than $3.3 billion worldwide.

Best advice to offer: Some of the best advice on writing I got from Janet Evanovich’s website. She said if you want to be a writer as a profession, then treat it like a job. Put in the hours. Set aside time for writing, and then make yourself sit down and do it. Sometimes it’s easy – the words flow and you can get a lot done.

Other times it’s hard, and you might only get one sentence done in an hour. But that’s better than nothing.

Impact Players Tim Rodgers

Jim Ward

Best advice received: “Listen.”

Best advice to offer: “Museums belong to communities.

Make sure that the community truly feels the ownership of the institution.”

Ward was previously president of LucasArts and senior vice president of Lucasfilm, Ltd. where he was responsible for the global business growth of the “Star Wars” and “Indiana Jones” franchises.

Director Scottsdale Museum of Contemporary Art smoca.org

142 AZ BUSINESS LEADERS 2013

President and CEO Phoenix Symphony phoenixsymphony.org

VOICES OF LEADERSHIP

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LEADERS

ARTS & ENTERTAINMENT

Chefs Kevin Binkley

Chef Eddie Matney

Binkley was named a finalist for the Best Chef of the Southwest at the 2013 James Beard Awards and best chef at the 2013 Foodist Awards.He is the creative talent and visionary behind the awardwinning, nationally acclaimed Binkley’s Restaurant, called the Best Gourmet Restaurant by the Arizona Republic.

Biggest challenge: “Understanding how to sustain a viable business. It took countless hours and energy to get better at this. I am still working on this.”

Best advice received: “Persevere. Think long term.”

Best advice to offer: “It seems simple, but remember it is a business, it has to be profitable to survive. Try not to get caught up in the day to day, think big picture and control costs.”

Surprising fact: “I started in this business at TCBY when I was 14 years old. I learned some valuable lessons there… how to sweep, mop, do dishes, talk to customers, spin ice cream, and make crepes.”

Matney is a chef, restauranteur, and television personality. He is currently the owner and executive chef of Eddie’s House in Scottsdale.

He is the author of “Cooking With a Passion” and co-author of “Heartfelt Cuisine.”

Biggest challenge: “Biggest challenge was opening a business during the worst recession in our life time. Staying vigilant, constantly monitoring our expenditures, while continuously promoting our new restaurant.”

Best advice received: “You need to be a businessman before you become a chef.”

Best advice to offer: “Follow your passion, work hard and you will succeed.”

Greatest accomplishment: “I’m most proud of the fact, I have been in this city for over 25 years, serving great food to great people. It’s my joy and pleasure, I’m a lucky man, and I have the greatest customers in the world.”

Chef and owner Binkley’s Restaurant, Cafe Bink and Bink’s Midtown binkleysrestaurant.com

Vincent Guerithault Chef and owner Vincent on Camelback Restaurant vincentsoncamelback.com

Guerithault’s career began in France.

In 1986, he opened Vincent’s.

Guerithault has received a Citation of Excellence from the International Food & Wine Society, the James Beard Award, and the Chevalier de L’Ordre du Merite Agricole. Vincent’s was placed 24th on the World’s Top 50 Restaurants by British based Restaurant Magazine.

Best advice received: “My friend Wolfgang Puck advised me to do something different that no one else was doing so I decided to experiment with my training in classic French cooking and combine that with ingredients found in the southwest.”

Best advice to offer: “To be successful in the business you must have a passion for what you do.”

Greatest accomplishment: “I am proud that we have remained a family owned business with no outside partners or investors and have been in business for over 27 years.”

Chef and Owner Eddie’s House eddieshouseaz.com

Silvana Salcido Esparza Chef and owner Barrio Cafe and Barrio Queen chefsilvana.com

Salcido Esparza was inducted into the Arizona Culinary Hall of Fame in 2004 and nominated for the prestigious James Beard award in 2011 and 2012. Salcido Esparza was also named one of the Top Latino Chefs in the country by Latino Magazine and was featured in “Best New Restaurants” by Esquire Magazine 2012.

Best advice received: “You can’t cook angry. You cook with love.”

Best advice to offer: “Culinary school or not? The million-dollar question. I would say, get to work first, figure out if this is for you before you blow your wad and owe the government for that student loan for a long, long time because culinary school is stupid-expensive. But, if you are a young Mexican, I say do it. Let me help you, work for me, let me teach you. I figure the more Mexicanos start stepping up to the plate to represent our own food, the better.”

Impact Players Chris Bianco

Beau MacMillan

Bianco won the James Beard Foundation’s Best Chef: Southwest for 2003 and is the only pizza chef to have won a regional award. His restaurant received a nearly perfect Zagat score of 29 in 2000.

The renowned Food Network celebrity chef and “Iron Chef America” winner has helped Sanctuary’s elements gain national recognition and acclaim. MacMillan has five appearances on NBC’s “Today Show.”

Chef and owner Pizzeria Bianco, Pane Bianco, The Italian Restaurant pizzeriabianco.com

144 AZ BUSINESS LEADERS 2013

Executive chef Sanctuary Camelback Mountain Resort & Spa sanctuaryoncamelback.com

VOICES OF LEADERSHIP

LEADERS

ARTS & ENTERTAINMENT

Food & Beverage Kevin Blackwell

Richard Federico

Blackwell has been CEO of Kahala Cold Stone (formerly Kahala Corp.) since 1999 and also served as its president. Blackwell has helped grow Kahala into one of North America’s largest franchise fast food restaurant companies, with 4,600 worldwide stores combining for $1.1 billion in sales. Prior to 1999, Blackwell was president of Surf City Squeeze, Inc., now a wholly owned subsidiary of Kahala, for more than five years. Kahala is parent to well-known brands like Cold Stone Creamery, Blimpie and Samurai Sam’s Teriyaki Grill.

Best advice to offer: “At the end of the day, the success of the business depends on the owner.

People who choose to go into franchising need to be aware that owning a business is hard work Franchisees who are present and active in their stores become the most successful business owners in our system.”

Federico, who has led the growth and development of P.F. Chang’s China Bistro and its Pei Wei Asian Diner concept since 1996, was selected as the 2012 winner of the Norman Award from Nation’s Restaurant News.

The “Norman” honors extraordinary leadership in a restaurant executive who consistently mentors and inspires future industry leaders. He is a founding director of Chances for Children, and a member of the board of directors for both the Arizona Youth Hockey Foundation and the NotMyKid organization. He also serves on the board of Banner Alzheimer’s Institute.

Best advice to offer: “Norman Brinker, one of my mentors, loved seeing members of his team take calculated risks, to step out and go try things, even if it meant leaving his company. He applauded that and that’s why so many people have been influenced by Norman in the industry.”

CEO Kahala Cold Stone kahalamgmt.com

Robert Delgado President and CEO Hensley Beverage Company hensley.com

Delgado leads Arizona’s largest beer distributorship that employs more than 700 people. Hensley sells its flagship brands of Anheuser-Busch beers as well as wines, spirits, craft beers and non-alcoholic products. Delgado believes strongly in giving back to his community through service and support of key organizations and serves on the boards of several community and charitable organizations.

Best advice received: “Always build on success, using it to create positive reinforcement and momentum for the organization.”

Best advice to offer: “Companies have an obligation to act in a manner that is not only in the best interest of their shareholders and employees, but for the greater good of their industry as well. A selfserving approach is short-sighted. Leaders, companies, and industries always benefit in the long run by taking the high road.”

President and CEO P.F. Chang’s China Bistro, Inc. pfchangs.com

Sam Fox

Founder and CEO Fox Restaurant Concepts foxrc.com Fox is the visionary behind the wildly successful restaurant group with 34 locations and 11 unique concepts spanning six states. The James Beard award nominee and best-selling cookbook author is driven by this simple philosophy: great food, design and hospitality.

Biggest challenge: “From the beginning, I have wanted each restaurant to feel like a single location.

It has been a challenge to keep that ‘boutique’ feel in each restaurant as we expand. One way we’ve overcome this is by hiring employees who are connected to the communities we serve.”

Best advice to offer: “For most people who dine out, it’s about the entire experience. From the food, to the ambiance, to the friends they dine with. I implore restaurateurs to create great dining experiences with genuine hospitality that gives your patrons a reason to spend their hard-earned money with you.”

Impact Players Charles Bruce

Steve Chucri

Bruce has been a leading force in the ongoing implementation of the brand strategy that has generated more than 40 consecutive four-week periods of same store sales growth.

Chucri has helped the restaurant industry become almost a $10-billion-a-year industry in Arizona, based on annual sales. Chucri, a Republican, was elected to the Maricopa County Board of Supervisors in 2012.

CEO Peter Piper, Inc. peterpiperpizza.com

146 AZ BUSINESS LEADERS 2013

President and CEO Arizona Restaurant Association azrestaurant.org

VOICES OF LEADERSHIP

Unforgettable meetings & events, affordable luxury

Four Seasons is your local resource for planning events of every size. Talavera and Proof signature restaurants are the ideal venues for memorable events, featuring innovative, chefdriven cuisine, and indoor and outdoor spaces perfect for every occasion. From intimate boardrooms, ideal for retreats, to spacious ballrooms for marquee corporate events, Four Seasons is the perfect spot for all your event-planning needs.

to learn more, contact Catering Manager Chelsa Christensen at (480)513-5266 or chelsa.christensen@fourseasons.com

LEADERS

ARTS & ENTERTAINMENT

Retail Edward N. Basha III

Bruce Halle

Basha leads Bashas’ Family of Stores – the family-owned grocer that operates Bashas’, Food City, AJ’s Fine Foods, Sportsman’s Fine Wines & Spirits, Eddie’s Country Store, and Bashas’ Diné supermarkets. He is responsible for overseeing the day-to-day operations of more than 120 grocery stores and more than 8,000 employees.

Biggest challenge: “The biggest obstacle I’ve faced in business was having to file for Chapter 11 protection.

It was overcome by working with very competent and capable people, and trying to do the right thing no matter what the consequences.”

Best advice to offer: “The best business advice I could offer is to be open to change, and be able to understand and learn from both traditional and nontraditional competitors.”

Surprising fact: “I’ve been told I’m my father’s (Eddie Basha Jr.) son in that I have a similar sense of humor.”

Halle opened a tire store in Ann Arbor, Michigan in 1961 and has grown Scottsdale-based Discount Tire into a retail giant, with more than 800 locations. As of September 2012, he is the 92nd richest person in the United States and richest in Arizona, with an estimated wealth of $4 billion.

Best advice to offer: “It’s sometimes better to be lucky than smart, because you’re never that smart. Be fair, be truthful, work hard, be there on time, and help people.”

Greatest accomplishment: “Through the Bruce T. Halle Family Foundation, Halle has made charitable donations to the Diane Halle Center for Family Justice at ASU; the Children First Academy, the nation’s largest school for homeless children; and countless other charities.”

Surprising fact: “My high school academic record would make you think I wasn’t smart enough.”

President and CEO, chairman of the board Bashas’ Family of Stores bashas.com

Founder and chairman Discount Tire discounttire.com

David Lenhardt CEO PetSmart petsmart.com

Jon Flora

President of Fry’s Division The Kroger Company kroger.com Flora has been president of Fry’s Food Stores of Arizona since 2007. During Flora’s tenure, he has helped Kroger become Arizona’s third-largest employer with more than 18,000 employees. During his 42-year career with Kroger, Flora, has served in a variety of leadership positions. He successfully guided and directed several Kroger divisions as a senior vice president. Prior to that, Flora served as the president of the company’s Great Lakes division, headquartered in Columbus, Ohio. He began his career in 1971 with the Company’s Dillon stores. Fry’s Food & Drug Stores, Inc., is a chain of supermarkets that has a major presence in Arizona. The 121 Fry’s Food Stores service more than one million households per week. Fry’s also operates under the banner of Fry’s Marketplace, a chain of multidepartment stores.

Lenhardt joined PetSmart in October 2000 and was became executive vice president in 2011, assuming additional responsibility for Information Systems. He was appointed president and chief operating officer in January 2012. In June 2013, he was named chief executive officer. From 1996 to 2000, Lenhardt was with Bain & Company, Inc where he led consulting teams for retail, technology and e-commerce clients. Prior to that, he worked in the corporate finance and Latin American groups of Merrill Lynch & Co., Inc.’s investment banking division. Lenhardt is on the board of Phoenix Children’s Hospital. Lenhardt graduated magna cum laude from Cornell University, where he earned a bachelor’s degree in government from the College of Arts and Sciences in 1991. He earned a MBA from the Amos Tuck School of Business Administration at Dartmouth in 1996.

Impact Players Don Foster

David Kimmerle

As Macerich’s top-ranked Arizona executive, Foster leads design and planning and the construction and tenant coordination teams for Macerich’s development pipeline nationwide.

Kimmerle is married to the daughter of the dealership’s late founder, Don Sanderson, who founded the dealership in 1955. After Sanderson’s death in 1985, Kimmerle took over as CEO.

Senior vice president of design and construction Macerich macerich.com

148 AZ BUSINESS LEADERS 2013

Owner and CEO Sanderson Ford sandersonford.com

VOICES OF LEADERSHIP

LEADERS

ARTS & ENTERTAINMENT

Sports Michael Bidwill

Ken Kendrick

After practicing law for six years as a federal prosecutor, Bidwill joined the Cardinals in 1996 as vice president/general counsel and today serves as team president. In addition to his prominent role in guiding the Cardinals, Bidwill has established himself as an influential leader in the greater Phoenix business community, where he has been a strong advocate for economic growth and development. Bidwill is a past president of the Greater Phoenix Economic Council.

Best advice to offer: “It is clear that the business community needs to lead the effort to diversify our industry base.

And it is equally clear that we have many talented, passionate business community members who are ready to step forward and provide new leadership. Like in football, we need a game plan and players on the field to execute it.”

A charter member of the ownership group that brought baseball to Phoenix, Kendrick’s involvement took on added significance in 2004 when he assumed the role of managing general partner. Kendrick has taken an active role in the day-to-day operations and is the D-backs’ representative when MLB owners convene.

Best advice received: “The best advice was from my first boss when I told him that I was leaving IBM to start my own business. The most important thing you will need to learn to succeed is when to say ‘no’ at the right time.”

Best advice to offer: “Pick the very best professionals you can find and let them make the decisions.”

Surprising fact: “Probably that the greatest friendships in my life were achieved at the sandbox.

I’m getting ready to have my 70th birthday and I’m hoping to bring out the group of kids that I went to kindergarten with.”

President Arizona Cardinals azcardinals.com

Jerry Colangelo

Co-chairman and principal partner JDM Partners jdmpartnersllc.com The Arizona Republic named Colangelo the “Most Influential Sports Figure in the State of Arizona” for the 20th Century. He is the former owner of the Phoenix Suns, Phoenix Mercury, Arizona Rattlers and the Arizona Diamondbacks.

Colangelo is currently chairman of USA Basketball’s board of directors for the 2013-2016 quadrennium. He was instrumental in the relocation of the Winnipeg Jets of the NHL to Phoenix to become the Phoenix Coyotes.

Best advice to offer: “Don’t be afraid to fail ... You have to take calculated risks. You have to be willing to step out on that board knowing you might get pushed, or fall off. The worst thing that could happen is you do — you get up and you start over again. One of the things that has probably marked my career is that I started with nothing and I was never afraid to go back to nothing, but I was going to enjoy the ride.”

Managing general partner Arizona Diamondbacks dbacks.com

Bryan R. Sperber President Phoenix International Raceway phoenixraceway.com

Sperber has been a leader in NASCAR for more than two decades. He has served as president of PIR since 2002.

During his tenure, PIR landed a second NASCAR race, and has poured millions of dollars of upgrades into the venue.

Sperber has also been chairman of Auto Club Speedway and president of Watkins Glen international.

Best advice received: “Many people can open a door for you, but you have to have the skills to stay in the room. One of my former bosses shared that with me and its help to shape my career in many ways.”

Best advice to offer: “Never forget we are in the entertainment and hospitality business. Everything we do should be to delight our fans and customers.”

Surprising fact: “In my younger days, I was a guitarist in a rock band.

Allied was our name and we compensated for our poor musical talent by cranking up the volume.”

Impact Players Dana Garmany

Robert Sarver

Garmany founded Troon in 1990 and his leadership at Troon helped create a company that continues to lead and set standards for domestic and international daily fee, resort, and private golf courses.

Biggest challenge: “Basketball is a very humbling business. In the banking business, a lot of banks can make money in a given year. In basketball, one team wins and one team loses every night.”

Chairman and CEO Troon Golf TroonGolf.com

150 AZ BUSINESS LEADERS 2013

Majority owner Phoenix Suns nba.com/suns

VOICES OF LEADERSHIP

LEADERS

ARTS & ENTERTAINMENT

Gaming Mark Brnovich

Valerie Spicer

Brnovich was an Assistant U.S. Attorney for Arizona, served as Assistant Attorney General, Deputy Maricopa County Attorney and Command Staff Judge Advocate in the National Guard.

Best advice received: “Whether you work in the public or private sector, leave every place better than when you arrived.

Do not just strive to be better than your predecessors or your competitors, always work to better yourself.”

Best advice to offer: “Do the right thing, at the right time for the right reason. Critics may second-guess your decisions, but they can never question your integrity.”

Greatest accomplishment: “In the face of a major state budget crisis, our agency significantly improved our technology and procedures to promote efficiency, and we continue to excel in doing more while spending less. I take great pride in being a good steward of every public dollar.”

Spicer oversees an organization that represents 19 tribes in Arizona.

She was named a “Great Woman of Gaming,” Proven Leader by Casino Enterprise Management Magazine, and was named one of the “Top 25 People to Watch” by Global Gaming Magazine.

Best advice received: “I had the opportunity to learn many facets of the financial aspect of the gaming industry. My mentors believed in me which allowed me to learn the industry. The best advice: no one can take away what you know.”

Best advice to offer: “Our industry is changing constantly, becoming more complex and challenging and also more fun. It’s a great career for someone who likes a dynamic industry. My advice is to learn it all because gaming has so many different moving parts.”

Surprising fact: “I was a longdistance road driver moving valuable computers and precious art across the country.”

Director Arizona Department of Gaming azgaming.gov

Dennis Leong

President and CEO Casino Arizona/Talking Stick Resort talkingstickresort.com With more that 30 years of experience, Leong has held executive management posts with the Trump organization, Caesars, Harrahs, Playboy, Laguna Development Corporation, the Soaring Eagle Casino Resort in Michigan, and the Mystic Lake Casino Hotel in Minnesota.

Greatest accomplishment: “During my tenure as CEO of the Soaring Eagle Casino and Resort, I was asked by the medicine man of the Tribe to participate in a sweat lodge ceremony. After the experience, was informed by the Tribal Council that in recognition of the contributions to the community, this was the first time that a non-native member of the organization had been invited to participate in this very private, cultural and spiritual ceremony.”

Surprising fact: “Before entering the gaming hospitality profession, I had hair down to my neck and all I did for an entire winter was ski every day.”

Executive director Arizona Indian Gaming Association azindiangaming.org

Derrick Watchman CEO Navajo Nation Gaming Enterprise navajogaming.org

The 30-year veteran of financial and tribal management assumed the role as CEO of the Navajo Nation Gaming Enterprise on January 1. Watchman is also chairman of the board of directors for the National Center for American Indian Enterprise Development. Prior to his election, he served as a member of the board of directors for 10 years. Watchman has overseen the opening of the Navajo Nation’s first casino in Arizona and its first hotel anywhere. The Twin Arrows Navajo Casino Resort debuted in late May just off Interstate 40 about 20 miles east of Flagstaff.

Greatest accomplishment: “I’m proud of the size of the (Twin Arrows) project; it’s almost $200 million. I’m proud of all the employees that we’ve hired. I’m proud that we’ve added to the economy of the Navajo Nation. When you look at the reservation, [development has] been a challenge for many years.”

Impact Players Alex Amador

Terry Rambler

Both of Amador’s maternal grandparents are full-blooded members of the Pascua Yaqui tribe, operators of the resort. He started working at Casino Del Sol in 2004, quickly reaching the top rung of the career ladder.

Rambler is a member of the San Carlos Apache Tribe and speaks and understands the Apache language. He was elected chairman of the Tribe in 2010. He was elected to the San Carlos Apache Tribal Council in 2004 and 2008.

CEO Casino Del Sol Resort casinodelsol.com

152 AZ BUSINESS LEADERS 2013

Acting chairman Arizona Indian Gaming Association azindiangaming.org

VOICES OF LEADERSHIP

M

MEET More than 100,000 square feet of indoor/outdoor space for business pursuits. Endless golf, gaming, entertainment and dining for more playful ones. Talk to a sales manager today, and see how you can meet—and play—in style at Talking Stick Resort.

SCOTTSDALE

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T A L k i n g S T i C k r E S O r T. C O m

Locally owned and caringly operated by the Salt River Pima-Maricopa Indian Community. ©2013 Talking Stick Resort

LEADERS

ARTS & ENTERTAINMENT

Tourism Brent DeRaad

Debbie Johnson

Previously, DeRaad spent more than 10 years with the Scottsdale Convention & Visitors Bureau, the final six as executive vice president. He holds a bachelor’s in journalism/public relations and master’s in mass communications, both from Arizona State University.

Best advice to offer: “Transparency builds trust. Today’s business climate demands accountability and successful business leaders will embrace the additional scrutiny that comes with transparency to build stronger support from their stakeholders.”

Greatest accomplishment: “I’m proud of running the campaign to convince Scottsdale voters to increase the city’s bed tax in 2010. The Scottsdale CVB receives half to market the destination, while the other half is dedicated primarily toward special events and tourism-related capital projects. This formula will serve Scottsdale well for decades.”

Johnson has spent two decades honing her tourism expertise in Arizona.

As CEO of the AzLTA, she plays an integral role in shaping Arizona’s tourism industry and supporting its more than 200,000 employees.

Johnson’s passion for the value that tourism provides to Arizona through job creation, revenue generation and quality of life, drives her daily efforts.

Biggest challenge: “Educating people about the value of tourism to Arizona’s economy. There is often a lack of understanding about how tourism benefits our state, so we utilize every opportunity to educate business leaders, elected officials, media, and even friends and family about how tourism funds contribute to education, healthcare and much more.”

Surprising fact: “I know it sounds crazy given the industry I work in, but I don’t have a passport.”

President and CEO Metropolitan Tucson Convention & Visitors Bureau visittucson.org

Sherry Henry Director Arizona Office of Tourism arizonaguide.com

Henry oversees marketing efforts promoting Arizona as a worldclass, premier destination to global visitors, increasing statewide economic benefits from the travel and tourism industry. Henry has more than 30 years of Arizona tourism experience.

Biggest challenge: “The biggest challenge has always been continuing to stay vital and profitable in an every changing economy.

To overcome this, we used the talents and creativity of those we worked with to find viable solutions.”

Best advice to offer: “Be able to embrace change with enthusiasm and vision.”

Greatest accomplishment: “Being chosen as the director of the Arizona Office of Tourism has been my greatest business achievement.

As someone who has worked for 30 years selling the wonders of Arizona, this is my ultimate dream job.”

Surprising fact: “I was a winning race car driver.”

President and CEO Arizona Lodging & Tourism Association AzLTA.com

Steve Moore President and CEO Visit Phoenix visitphoenix.com

Moore is in his 11th year as CEO of Visit Phoenix. A 38-year veteran of the convention and visitor industry, Moore came to the organization in early 2002 and helped the effort to secure state funding for the expansion of the Phoenix Convention Center.

Biggest challenge: “The unfair boycott of conventions and travel to Arizona. Bringing customers here to see the truth for themselves.”

Best advice received: “Don’t take decisions or actions personally.”

Best advice to offer: “In the convention and visitor world, you must be dedicated 24/7. Also — in any industry — when sending an e-mail, don’t push ‘send’ before you’ve really thought about it.”

Surprising fact: “In addition to heading the CVB in San Antonio, I also booked stadium-sized rock concerts, Final Fours and NFL preseason football events in the Alamodome’s early years.”

Impact Players Heidi Hansen

Rachel Sacco

Hansen has a track record of innovative and creative ideas having implemented a number of programs to draw visitors to Flagstaff such as supplemental visitor guides and the popular “99 Things To Do” magazine.

Sacco’s vision and leadership helps bring 7.5 million visitors to Scottsdale annually, who contribute $2.6 billion in economic impact, including $1.1 billion in direct spending in Scottsdale.

Director Flagstaff Convention and Visitors Bureau flagstaffarizona.org

154 AZ BUSINESS LEADERS 2013

President and CEO Scottsdale Convention & Visitors Bureau experiencescottsdale.com

VOICES OF LEADERSHIP

LEADERS

ARTS & ENTERTAINMENT

Hospitality John Dawson

David Kong

Dawson is founder of The Dawson Companies, Ltd. in Scottsdale.

The Dawson Companies has operated The Scottsdale Plaza Resort since 1976, and was joined in the 1990’s by U.S. Arrangers and Arizona Arrangers, both of which serve the corporate meetings, travel and tourism industry. Dawson began his resort enterprise in 1976 when his company was retained to manage and subsequently purchased the Sheraton Scottsdale Inn and Villas.

Best advice to offer: “Visualize what you want to accomplish, formulate your goals and strategies to realize your dreams. Then, visualize achieving your goals. Whatever the mind can conceive, it can achieve. Just as quoted in the bible, Mark 9:23, ‘if thou canst believe, all things are possible to him that believeth.’ In a large service organization, the golden rule is paramount – do unto others as you would have done unto you.”

Kong, a hospitality industry leader with more than three decades of experience, is guiding Best Western International through a brand resurgence. Since he was named president and CEO in 2004, Kong has led the company to its highest RevPAR Index and unprecedented performance in guest loyalty and hotel satisfaction.

Best advice received: “Don’t be afraid to dream boldly about the future.”

Best advice to offer: “In this Internet Age, we are all desensitized by technology. It’s seldom that we experience service that is memorable and special. In the hotel business, we need to meet our guest expectations in the product experience, but guest loyalty is built through genuinely caring about the guests and heroic hospitality.”

Surprising fact: “Most people are surprised that I have been in the industry for 40 years. Eating sushi works wonders.”

Chairman and CEO The Scottsdale Plaza Resort scottsdaleplaza.com

Mark Grenoble President Enchantment Group enchantmentgroup.com

Grenoble is one of the founders of Enchantment Group, a Scottsdalebased resort and spa management company whose Arizona properties include Enchantment Resort, Seven Canyons and Mii amo, all in Sedona. Grenoble was honored as the state’s Tourism Champion of the Year.

Biggest challenge: “How to staff Enchantment Resort when there aren’t enough candidates in the area. I solved it by buying an apartment complex in Cottonwood to house 100 employees and providing shuttle service to and from the hotel. This allows us to hire from all over the world to maintain our high service levels.”

Surprising fact: “I don’t like sitting in the office. I’d rather be talking face to face with our staff, or on-site at one of our properties because I enjoy seeing the passion our team has for our resorts and spas and the pride they take in what they do. They inspire me.”

President and CEO Best Western International bestwestern.com

Mark Vinciguerra Managing director The Phoenician thephoenician.com

Vinciguerra has been managing director of The Phoenician since 2003. His role was expanded in 2008, when he was named area managing director for Starwood Arizona, overseeing the firm’s operations and development in the state. He has served on the boards of the Scottsdale CVB and the Valley Hotel & Resort Association.

Best advice received: “Consider the possibilities. It’s not really about being smarter, it’s about thinking differently – outside your usual parameters and perhaps even your comfort zone -- and working together.”

Best advice to offer: ““Be an agent of change. In today’s rapidly advancing and progressive society, innovation is paramount. This requires re-creating and redefining your business each and every day. To ensure your business remains relevant, it’s important to keep abreast of industry and general developments.”

Impact Players Robert Castellini

Mel Zuckerman

In addition to Sanctuary, Castellini is principal owner and CEO of the Cincinnati Reds and owner of the Castellini Group of Companies, which is one of the largest distributors of fresh produce in the United States.

In 1979, Zuckerman co-founded Tucson-based Canyon Ranch, which has received accolades for its innovative approach to health and fitness, and for the serene, relaxing and inspiring spa environments.

Owner Sanctuary Camelback Mountain Resort & Spa sanctuaryoncamelback.com

156 AZ BUSINESS LEADERS 2013

Co-founder Canyon Ranch canyonranch.com

VOICES OF LEADERSHIP

N At u R e wA S i N S p i R e d . S o w e R e w e .

You can see it. You can feel it. Architecture that was designed to work effortlessly with the grandeur of the surrounding canyons. This is Enchantment Resort. With a recent $25 million renovation, we offer a hideaway like no other. Come to bask in nature at her breathtaking best. Play championship golf at Seven Canyons. Savor award-winning dining and relax with restoring treatments at one of the world’s premier destination spas, Mii amo. And take time to breathe‌just breathe.

525 Boynton Canyon Road, Sedona, Arizona | 800.826.4180 | 928.282.2900 | enchantmentresort.com | miiamo.com

LEADERS

ARTS & ENTERTAINMENT

Special Events Craig Jackson

Jay Parry

Jackson has earned a reputation as one of the world’s most respected car collector and restoration experts with nearly 40 years in the industry. Jackson has helped propel Barrett-Jackson’s evolution into the world’s leading collector car auction and automotive event.

Biggest challenge: “When I took over the company, I had to steer Barrett-Jackson in a new direction — and really the market — toward being open and transparent. I transformed our business model despite the push-back. In the end, I did what I knew was best and that’s how I got us where we are today.”

Greatest accomplishment: “My strong commitment to philanthropy has resulted in raising more than $50 million since our first auction and I’m always so honored and humbled to be able to continue to make these contributions year after year.”

Surprising fact: “I ran a restoration shop for 20 years.”

Parry, who previously held executive positions with both the Phoenix Suns and Mercury oversees all aspects of planning and executing the 2015 Super Bowl, working closely with the NFL and numerous constituents in Arizona. The Super Bowl Host Committee is responsible for achieving a $25 million fundraising goal and executing Arizona’s plan to maximize the economic impact of hosting the Super Bowl.

Biggest challenge: “Succeeding in male dominated industries and professional sports has its challenges. I wear higher heels and what that really means is be yourself and true to your leadership philosophies no matter what the circumstances are.”

Surprising fact: “I come from a family of birds, meaning, my two sisters’ names are Robin and Piper. I was surrounded by strong women ‘in the nest’ from an early age.”

Chairman and CEO Barrett Jackson Auction Company barrett-jackson.com

Tom King

Tournament chairman Waste Management Phoenix Open wmphoenixopen.com In addition to his volunteer work with the tournament host Thunderbirds, King is vice president of marketing and community affairs for Alliance Beverage.

Best advice received: “I once heard former NFL coach Herm Edwards say this: ‘A goal without a plan is a wish.’ That statement really resonated with me and is something I’ve incorporated in both business and family life.”

Best advice to offer: “Don’t try to be a superhero and try to do everything yourself – delegate and let others prosper. In my case, there are 54 other active Thunderbirds helping to shoulder the workload for the 2014 Waste Management Phoenix Open. The success of this tournament has been and always will be a team effort.”

Greatest accomplishment: “Our business as Thunderbirds is raising money for local charities. We’ve raised more than $86 million in the 78 year history of the Open.”

President and CEO Arizona Super Bowl Host Committee azsuperbowl.com

Robert Shelton Executive director Fiesta Bowl fiestabowl.org

Shelton was educated at Stanford University (B.S.) and the University of California at San Diego (M.S., Ph.D.) with degrees in physics.

In Arizona, Shelton began his appointment on July 1, 2006 as the 19th president of The University of Arizona. He retired from this position effective July 31, 2011 to assume the leadership of the Fiesta Bowl on August 1, 2011.

Best advice to offer: “Listen carefully to people. Each conversation contains wisdom and it is a leader’s responsibility to identify the information and turn it into insight for the organization.”

Greatest accomplishment: “The restored national reputation of the Fiesta Bowl was attained through the efforts of many. The Arizona Assurance Scholarship Program continues to provide opportunity for students willing to work hard, and builds the human capital so critical for the future of Arizona.”

Impact Players Mark Coronado

Sean Currie

Coronado’s leadership helped attract a record 1.732 million fans to the 10 Cactus League ballparks in 2013, for an economic impact in excess of $600 million.

Best advice received: “The best business advice I ever received is to focus on improving your strengths, rather than dwelling on improving your weaknesses … do what you do best better.”

President Arizona Cactus League cactusleague.com

158 AZ BUSINESS LEADERS 2013

Executive director Celebrity Fight Night celebrityfightnight.org

VOICES OF LEADERSHIP

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LEADERS

WHO’S WHO

CEOs Richard Adkerson

Steve Sanghi

Adkerson, named The Best CEO in Metals and Mining by Institutional Investor magazine for the past four years, serves on the boards of the Arizona Commerce Authority and GPEC. Biggest challenge: “When the financial meltdown occurred in the second half of 2008, it had a dramatic effect on copper prices and other commodities that we produce. We cut back hard cost production, we deferred capital projects, we cut back on our general and administrative expenses and adjusted the cost structure of our business to deal with the lower prices. I’m very proud of our organization on how we did respond.”

Best advice to offer: “When you decide to do a deal, the most important thing is to get the deal done, not necessarily to trade for the best deal that is there. You want to get the best terms you can, but too often people let deals get away from them.”

Sanghi was named president of Microchip in 1990, CEO in 1991, and the chairman of the board in 1993.

Best advice received: “The best advice I ever received is that all future new products have a high demand today, because there is infinite demand for the unavailable.”

Best advice to offer: “Leaders don’t do what others do. Leaders lead others to see and do things differently and achieve the often unthinkable.”

Greatest accomplishment: “Taking a company that was hemorrhaging money in 1990 and leading it to 89 consecutive quarters of profitability is something that I could not have imagined and is something that no other semiconductor company has been able to achieve. We took a company from $70 million in revenue in 1990 to a $1.7 billion run rate today. So, to see how far we have come and how well our products are accepted in the marketplace makes me very proud.”

Vice chairman, president and CEO Freeport-McMoran fcx.com

Rick Hamada CEO Avnet Inc. avnet.com

Rick Hamada joined Avnet in 1983 and has a broad background in the technology industry. He was named Avnet CEO in February 2011, and was concurrently elected to Avnet’s Board of Directors. As CEO, Hamada is responsible for the strategic direction of the company and overseeing day-to-day operations. He was the recipient of the Avnet Chairman’s Award and was named three times to Computer Reseller News’ “Top 25 Most Influential Channel Executives.” In September 2012, he was named chairman of the Global Technology Distribution Council, an industry consortium representing the world’s leading IT distributors.

Biggest challenge: “I’ve bet on the wrong people, and the worst mistake you can make is thinking you can fix (them). If you know someone is wrong, then don’t wait too long to do something about it because eventually it will reflect on your own success.”

President and CEO Microchip Technology microchip.com

John Sperling Executive chairman Apollo Group Inc. apollo.edu

Sperling, born into a poor sharecropper family in the Missouri Ozarks, is credited with leading the contemporary for-profit education movement in the United States.

His $1.2 billion fortune is based on his founding of the for-profit University of Phoenix for working adults in 1976, now part of the Apollo Group, which went public in 1994. Since then, Sperling’s pet projects have ranged from longevity research to environmental causes to cloning.

Best advice to offer: “The challenge is to remain innovative, in how we service our students, in the types of programs we provide and particularly in the use of technology.”

Greatest accomplishment: “University of Phoenix is my proudest legacy. Knowing that over 1 million staff, faculty and students have benefitted in some way from the university is something I’m very proud of.”

Impact Players Doug Parker

Bob Parsons

Parker is the longest serving current chief executive of a U.S. airline. He became chairman and CEO following the merger of US Airways and America West Airlines in September 2005.

Best advice to offer: “Not much happens of any significance when we’re in our comfort zone. I hear people say, ‘But I’m concerned about security.’ My response to that is simple: ‘Security is for cadavers.’”

Chairman and CEO US Airways usairways.com

160 AZ BUSINESS LEADERS 2013

Executive chairman Go Daddy godaddy.com

VOICES OF LEADERSHIP

LEADERS

WHO’S WHO

CFOs Glynis Bryan

Aidan McSheffrey

Bryan is responsible for setting the company’s financial strategies; ensuring the company has the appropriate financial and operating controls and systems in place to support future growth; developing financial and business planning models and operating metrics to increase return on invested capital; and serving as a financial and business advisor to the leadership team.

Best advice received: “Always be prepared; know your material so that you can speak with confidence, anticipate and have answers for most questions. But if you don’t know the answer, don’t guess. Follow up with the correct answer later.”

Best advice to offer: “The technology industry is undergoing another major change; understand the change and the possible impact on your business. Remain flexible and open to adjustments as the industry evolves.”

McSheffrey has been with SRP for more than 21 years and is responsible for finance, accounting, corporate operations services, information technology and cyber security services.

Best advice received: “You are your word. If people know you are forthright and truthful, whether delivering good or bad news, they can trust you to do the right thing.”

Greatest accomplishment: “Most recently, I sponsored one of the largest IT projects SRP has undertaken. The implementation of our new back office accounting and supply chain system changed business processes in many areas of the company. It took a corporate effort to successfully get the new system in place on time. It was great to be part of an effort that broke down departmental barriers and unified employees to support and affect such a significant change.”

CFO Insight Enterprises Inc. insight.com

Peter Hathaway

Executive vice president and CFO JDA Software jda.com Hathaway is responsible for all finance and accounting matters, including the company’s global information technology, property management and facility administration. Hathaway joined JDA in 2009, bringing more than 30 years of experience in financial management and leadership experience. Prior to JDA, Hathaway spent 14 years with Allied Waste Industries, Inc., where he played a leadership role in Allied’s growth of revenue from $100 million to more than $6 billion with the acquisition of more than 300 private and publicly held businesses, including the $4 billion acquisition of Browning-Ferris Industries in 1999 and the merger of Allied Waste with Republic Services in December 2008. He holds a B.B.A. from Northern Arizona University and is a Certified Public Accountant.

Associate general manager and chief financial executive Salt River Project srpnet.com

Michael Zimmerman Executive vice president of finance Go Daddy godaddy.com

Winner of the 2011 CFO of the Year Award from the Arizona Chapter if FEI, Zimmerman is responsible for the company’s financial reporting, budgeting and forecasting and day-to-day financial affairs, as well as oversight of the company’s Sarbanes-Oxley implementation, fraud detection organization and human resources group. He was instrumental in managing a financial deal with other investors worth more than $2 billion. Amid the economic recession, Go Daddy earned double-digit growth, thanks to Zimmerman’s relentless approach with financial tracking. Under his leadership, Go Daddy also increased sales by 21 percent, added a new facility and hired 400 employees. After negotiating a partnership with the “.co” domain name that resulted in a Super Bowl commercial, the marketing strategy generated more than a 500 percent spike in domain name sales.

Impact Players Tanya Perry

Kellie Pruitt

During Perry’s tenure, Goodwill of Central Arizona has increased revenue from $59.6 million in 2007 to $100 million in 2012; grown from 38 retail locations to more than 50; and from eight career centers to 13.

Efforts by Pruitt, a finalist for the Arizona Chapter of FEI’s CFO of the Year award, and the management team have led to a $1.6 billion increase in equity.

Senior vice president and CFO Goodwill of Central Arizona goodwillaz.org

162 AZ BUSINESS LEADERS 2013

CFO Healthcare Trust of America htareit.com

VOICES OF LEADERSHIP

LEADERS

WHO’S WHO

Diversity Leadership Kerwin Brown

Diane Enos

Brown is president and CEO of The Greater Phoenix Black Chamber of Commerce and has been appointed as treasurer and western regional director for the United States Black Chambers, Inc. He has held numerous sales, management and business development positions in the insurance, banking and investment industries.

Biggest challenge: “I was lied to so I try not to position myself to depend completely on the promises of one person.”

Best advice received: “Be unique and different in order to achieve even better results.”

Best advice to offer: “Articulate your value proposition.”

Greatest accomplishment: “Raising my children. They are my gift to the future.”

Surprising fact: “I am an occasional soloist in church choir.”

Enos is the 23rd President of the Salt River Community and the second women elected to the office. Enos is the first member of the community to become a lawyer and practiced in the Maricopa County Public Defender’s Office for 11 years.

Biggest challenge: “Tribal government’s biggest obstacle in business can be the layers of regulation we have, and we have to work hard to establish our systems to attract opportunities.”

Best advice received: “Be creative, and think that all is possible.”

Best advice to offer: “Work hard, and remember that your labor is for the people.”

Greatest accomplishment: “My law degree and using the logic and commitment that obtaining it required.”

Surprising fact: “I am a painter at heart. My undergrad degree is in fine arts and I had started on a career in painting and sculpture before getting the political bug.”

President and CEO Greater Phoenix Black Chamber of Commerce phoenixblackchamber.com

Gonzalo De La Melena Jr. President and CEO Arizona Hispanic Chamber of Commerce azhcc.com

In addition to leading the Hispanic Chamber, de la Melena Jr. operates the Phoenix Minority Business Development Agency (MBDA), the state’s leading advocate representing more than 100,000 minority business enterprises. De la Melena is also the Founder of edmVentures, LLC a small business investment company with holdings in Phoenix airport concessions at Sky Harbor International.

Best advice to offer: “Being an entrepreneur allows you to manage your own destiny. It’s different for everybody. Certainly you have to pay your due diligence.”

Surprising fact: “I had the opportunity to do business in more than 30 countries before the age of 30.”

President Salt River Pima-Maricopa Indian Community www.srpmic-nsn.gov

Christine French Founder and executive director Diversity Leadership Alliance diversityleadershipalliance.net

French is the founder of DLA, a nonprofit organization with the goal of providing education, resources, tools and tips in helping organizations to understand, value and respect each individual as they achieve personal and business goals. She is also founder and president of Global Diversity Consulting, which provides strategic consulting, executive coaching and training services to corporations, educational institutions and government entities.

Best advice received: “It’s all about relationship. Building, cultivating, developing working relationships is one of the most important thing I could do to ensure success.”

Best advice to offer: “Be respectful and courteous to everyone.

Your success depends on how well you work with others, as no one is successful alone.”

Surprising fact: “I am a very private person, and do not like to talk about myself.”

Impact Players Edmundo Hidalgo

Ivan Makil

Hidalgo’s leadership has led Chicanos Por La Causa to double-digit growth in each of the past five years and has catapulted the organization into a highly-visible advocate for social and economic development.

President of SRPMIC from 1990-2002, Makil expanded the economic development base of the community from two to 12 enterprises and implemented the strategy to allow Loop 101 to pass through the community.

President and CEO Chicanos Por La Causa, Inc. CPLC.org

164 AZ BUSINESS LEADERS 2013

Former president Salt River Pima Maricopa Indian Community www.srpmic-nsn.gov

VOICES OF LEADERSHIP

LEADERS

WHO’S WHO

Economic Development Barry Broome

Michelle Rider

Broome’s tenure at GPEC has helped attract more than 170 companies, created at least 30,100 jobs and more than $7 billion in capital investment to Greater Phoenix.

Biggest challenge: “One of the biggest obstacles I’ve faced was learning to believe in my own talent. It took awhile for me to start believing that I truly deserved any of the good things that have happened for me.”

Best advice received: “You can’t do a good deal with a bad guy.”

Best advice to offer: “1. Get to work early.

2. Be diligent. 3. Be dedicated. 4. Treat people with respect. 5. Keep your word. I have never heard of someone failing when they took control of all five of those factors – and they are all within your control.”

Greatest accomplishment: “My proudest achievement is developing leaders who will affect change and make the world a better place – it’s what matters the most.”

Prior to joining WESTMARC in 2011, Rider spent more than nine years at GPEC, most recently as senior vice president. She was recognized as one of 2013’s Women to Watch by Az Business Magazine. Rider is an Arizona native and graduated from NAU in 1996.

Best advice received: “You are not going to please everyone no matter what you do. It is more important to make a difference than make people like you. Do your best to create some consensus and compromise, but at some point you have to move forward.”

Best advice to offer: “Above everything else, keep up your enthusiasm for what you do. We all have setbacks and it is natural to be discouraged by those, but set a time limit on your frustration. Otherwise, you will miss the next opportunity.”

Surprising fact: “My career goal when first in college was to become a sign language instructor.”

President and CEO Greater Phoenix Economic Council gpec.org

Glenn Hamer President and CEO Arizona Chamber of Commerce and Industry azchamber.com

Hamer has led the Arizona Chamber since 2006 and has overseen the organization’s development into one of the most respected pro-business public policy entities in the state. Hamer is a graduate of Cornell University and ASU’s College of Law. Best advice to offer: “Get the right people on the bus and focus on hiring talented staff equipped with the raw tools to accomplish the organization’s mission.”

Greatest accomplishment: “In 2011, we led the business community’s successful advocacy for passage of a landmark economic competitiveness package, which was hailed as the most significant job creation legislation passed in the state in a generation. As a result, Arizona is now ranked the number one entrepreneurial state according to the Kauffman Index of Entrepreneurial Activity and the sixth-best state to do business by Chief Executive Magazine.”

President and CEO WESTMARC westmarc.org

Sandra Watson

President and CEO Arizona Commerce Authority azcommerce.com Watson has more than 20 years of economic development leadership and experience. She and her teams have attracted hundreds of companies to Arizona that have invested billions of dollars in capital and created more than 65,000 quality jobs. She also serves on the National State Science and Technology Institute board.

Biggest challenge: “Economic development during the recession was extremely challenging. Working with Gov. Brewer and our elected leadership to create the Arizona Commerce Authority and lay the foundation for a more sustainable economy has been incredibly rewarding and is already paying dividends through quality job creation for Arizonans.”

Surprising fact: “My career in economic development began in Canada. When my family and I moved to Arizona, I continued economic development work with the City of Chandler and then the state of Arizona.”

Impact Players Joe Snell

Greg Stanton

During his first 6 years leading TREO, Snell facilitated the attraction and/or expansion of more than 40 companies representing more than 10,500 new jobs with a total economic impact of more than $2 billion.

Best advice to offer: “Listen closely and be open to new ideas ... I will always listen to the businesses themselves– talking with them and finding out the tools they need to thrive and succeed.”

President and CEO Tucson Regional Economic Opportunities treoaz.org

166 AZ BUSINESS LEADERS 2013

Mayor City of Phoenix phoenix.gov/mayor

VOICES OF LEADERSHIP

LEADERS

WHO’S WHO

Education Craig R. Barrett

Retired CEO and chairman, Intel Corporation; chairman, Arizona Ready Education Council Intel Corporation intel.com The retired Intel CEO successfully led the corporation through some of its worst times, including the burst of the dot-com bubble and a severe recession. He is now leading the Arizona Ready Education Council, which will develop and utilize an online “report card” to review the performance of Arizona students and coordinate efforts to improve achievement.

Best advice received: “My former boss, Andy Grove, used to preach that ‘only the paranoid survive.’ He could not have put it better. If you ever get comfortable in business, the end is near.”

Best advice to offer: “If you know and love your business, then don’t listen to the ‘expert’ financial analysts in regard to what you should do. Their reality is to the media, and your reality is to the business. Do what you believe, not what others tell you to do.”

Michael M. Crow President Arizona State University president.asu.edu

Crow became ASU’s 16th president in 2002. He is guiding the transformation of ASU into one of the nation’s leading public metropolitan research universities, an institution that combines the highest levels of academic excellence, inclusiveness to a broad demographic and maximum societal impact.

Best advice received: “The best ‘business’ advice I ever received was from my high school wrestling coach, which I heard over and over and learned the hard way, was to never give up.”

Best advice to offer: “Innovate or die is the best general advice I could offer and more specifically, innovate so as to meaningfully enhance how we educate America for the future.”

Greatest accomplishment: “The transformation of ASU from a faculty-centric institution to a student-centric one, which has empowered everyone at ASU to focus on our students and their success.”

Brian Mueller President and CEO Grand Canyon University gcu.edu

Mueller joined GCU in 2008 and guided the university to the first IPO on Wall Street after a nearly four-month drought when it went public in November 2008. Mueller was previously the president and a director of Apollo Group. He began his higher education career at Concordia University.

Best advice received: “Maximize the human talent in an organization by being collaborative. Make sure you include all of your human resources to the fullest extent possible.”

Best advice to offer: “Times change, and you need to anticipate where the market is going. Educational institutions are historically reluctant to anticipate the future and to adapt quickly.”

Greatest accomplishment: “The renaissance of Grand Canyon University is the achievement I am most proud of, and it’s because it was accomplished in a relatively short period of time under intense scrutiny.”

William Pepicello, Ph.D. President University of Phoenix phoenix.edu

Pepicello is the sixth president of the University of Phoenix, the largest private university in the United States and a leader in connecting education to careers. Pepicello serves on the Arizona Commission for Post-Secondary Education, the advisory board of the Greater Phoenix Boys and Girls Clubs and, Board of Directors of United Way, and chair of the Banner Health Foundation. Pepicello holds advanced degrees in Linguistics from Brown University.

Biggest challenge: “My biggest obstacle has been me. I have had to learn to get out of my comfort zone and to embrace risk as part of progress.”

Best advice received: “Never ask anyone to do something you aren’t willing to do yourself.”

Best advice to offer: “If you do what is right for the student, everything else follows.”

Surprising fact: “I am a dedicated fan of the original ‘Star Trek’ series.”

Impact Players Kathleen Goeppinger, Ph.D.

Ann Weaver Hart

Under Goeppinger’s leadership, Midwestern has become the state’s most comprehensive university for health professionals, as well as a significant economic engine in the West Valley.

Hart, the 21st president of the University of Arizona, has done research focusing on leadership succession and development, work redesign and organizational behavior in educational organizations.

President and CEO Midwestern University midwestern.edu

168 AZ BUSINESS LEADERS 2013

President University of Arizona Arizona.edu

VOICES OF LEADERSHIP

LEADERS

WHO’S WHO

Government/State/Federal Janice K. Brewer

John McCain

Brewer became Arizona’s 22nd governor in 2009, inheriting the worst budget deficit in the country. Through her support of freemarket principles, competitive taxes, lean regulations and a ready workforce, she has transformed Arizona into one of the most business-friendly states in the nation. A member of the Republican Party, Brewer is the fourth woman, and third consecutive woman, to serve as governor of Arizona.

Biggest challenge: “Balancing my family and home life with a career in public service. While this issue can never be truly ‘overcome,’ it’s one I manage dayby-day, guided by my love of family and the people I serve.”

Surprising fact: “I’m a gardener at heart. You need the right seeds, plus water and sunshine. And you have to run off the rabbits. Sounds a little like the Legislature, right?”

McCain is the senior United States senator from Arizona. He was the Republican presidential nominee in the 2008 United States election.

While generally adhering to conservative principles, McCain at times has had a media reputation as a “maverick” for his willingness to disagree with his party on certain issues.

Biggest challenge: “Our political differences, no matter how sharply they are debated, are really quite narrow in comparison to the remarkably durable national consensus on our founding convictions.”

Best advice to offer: “Nothing in life is more liberating than to fight for a cause larger than yourself, something that encompasses you but is not defined by your existence alone.”

Greatest accomplishment: “Americans never quit. We never surrender. We never hide from history. We make history.”

Governor State of Arizona azgovernor.gov

Senator United States Senate mccain.senate.gov

Steve Pierce

Jeff Flake

State senator, District 1 Arizona State Senate azleg.gov

Senator United States Senate flake.senate.gov Flake is a fifth-generation Arizonan who was raised on a cattle ranch in Snowflake.

Snowflake was named in part for Flake’s great-great grandfather.

Flake, a Republican, is the junior U.S. senator from Arizona.

He served as a U.S. Representative for Arizona from 2001–2013, representing Arizona’s 6th congressional district (initially Arizona’s 1st congressional district).

Best advice to offer: “Here in the Senate we have six-year terms.

Senators, therefore, should come with an added dose of courage to take up the thorny and vexing issues on which the other chamber takes a pass. It is our responsibility to lead, and if there was ever a time for this body, this chamber, the United States Senate, to lead, this is it.”

Surprising fact: “Flake is No. 1 on the Hill’s ‘50 Most Beautiful’ list.”

Pierce is a third-generation Arizonan and graduated from the University of Arizona. His family’s ranch has been in operation in Arizona, since 1915 and has continued the family tradition as owner of the Las Vegas Ranch.

Pierce presently serves as president of the Arizona State Senate, a position he has held since 2011.

Biggest challenge: “Ranching is a complex business to manage.

Ranchers must account for drought, the market, and other uncontrollable factors.”

Best advice received: “Surround yourself with good people and treat everyone the way you want to be treated.”

Best advice to offer: “Pay attention; it goes by quickly.”

Greatest accomplishment: “My wife, my home and my family – everything else is secondary.”

Surprising fact: “I like classical music – in fact, all music. Rap isn’t included.”

Impact Players Tom Horne

Andy Tobin

Horne has served in every branch of the government during his career. He served as the Arizona Department of Education Superintendent of Public Instruction from 2003 to 2011.

Tobin, first elected to the Arizona House of Representatives in 2006, owned and operated a local Farmers Insurance for six years and was also CEO of a local aerospace company employing 200 people.

Attorney general State of Arizona azag.gov/profile/tom-horne

170 AZ BUSINESS LEADERS 2013

House speaker Arizona Legislature andytobin.com

VOICES OF LEADERSHIP

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LEADERS

WHO’S WHO

Icons, Legends & Mavericks Muhammad Ali

Karl Eller

In 1997, the former heavyweight boxing champion teamed up with philanthropist Jimmy Walker and Dr. Abraham Lieberman to combine clinical and research expertise with community support and emotional care and created the Muhammad Ali Parkinson’s center at Barrow Neurological Institute, a National Parkinson Foundation Center of Excellence, and an outstanding resource for people with Parkinson’s disease and other movement disorders.

Best advice received: “He who is not courageous enough to take risks will accomplish nothing in life.”

Best advice to offer: “I hated every minute of training, but I said, ‘Don’t quit. Suffer now and live the rest of your life as a champion.’”

Greatest accomplishment: “I am the greatest, I said that even before I knew I was.”

Eller is the founder of Eller Outdoor Advertising, Combined Communications Corporation, and Eller Media Company. He is also past CEO of Columbia Pictures Communications and Circle K Corporation, and was inducted into the Advertising Hall of Fame in 2004, the first Arizonan to have that honor. At its height, Combined Communications owned seven major metropolitan television stations, 14 major metropolitan radio stations, 12 American and two Canadian outdoor advertising companies and two metropolitan daily newspapers.

Greatest accomplishment: “Eller is the namesake of the Eller College of Management at the University of Arizona, where he is also an alumnus. The Eller College of Management has launched more than 500 businesses around the world.”

Founder Muhammad Ali Parkinson Center thebarrow.org

Founder Eller Company ellercompany.com

Jerry Colangelo

Arturo Moreno

Co-chairman and principal partner JDM Partners jdmpartnersllc.com Colangelo is the former owner of the Phoenix Suns, Phoenix Mercury, Arizona Sandsharks of the Continental Indoor Soccer League, Arizona Rattlers and the Arizona Diamondbacks. Colangelo is currently co-chairman of the Arizona Commerce Authority and chairman of USA Basketball’s board of directors for the 2013-2016 quadrennium.

Best advice to offer: “Don’t be afraid to fail. … You have to take calculated risks. You have to be willing to step out on that board knowing you might get pushed, or fall off. The worst thing that could happen is you do — you get up and you start over again. One of the things that has probably marked my career is that I started with nothing and I was never afraid to go back to nothing, but I was going to enjoy the ride.”

Owner Los Angeles Angels of Anaheim losangeles.angels.mlb.com Moreno, a native of Tucson, became the first MexicanAmerican to own a major sports team in the United States when he purchased the Anaheim Angels baseball team from the Walt Disney Company in 2003. He built his fortune through the billboard company Outdoor Systems.

Best advice to offer: “I tell people to put their goals on paper, because if you keep them in your head, they’re like little Ping-Pong balls bouncing around. You can’t keep them all in focus.”

Greatest accomplishment: “In 1997, Moreno and his wife established the Moreno Family Foundation, which supports non-profit organizations focusing on youth and education. It also has provided support to the athletic programs at the University of Arizona, as Moreno continues to be an ardent supporter of his alma mater.”

Impact Players Roy A. Herberger, Jr.

Roy Vallee

Herberger, president of the Thunderbird School of Global Management from 1989-2004, participated on the State of Arizona’s Governor’s Task Forces for Work Force Development and e-learning and the New Economy.

In January, Vallee was appointed deputy chairman of the board for the Federal Reserve Bank of San Francisco.

Best advice to offer: “Be a life long learner.”

President emeritus Thunderbird School of Global Management thunderbird.edu

172 AZ BUSINESS LEADERS 2013

Retired executive chairman Avnet avnet.com

VOICES OF LEADERSHIP

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LEADERS

WHO’S WHO

Philanthropy Ira A. Fulton

Bob Parsons

BusinessWeek listed Fulton among its “50 Most Generous Philanthropists” and reported that Fulton and his wife have given away about $265 million, approximately 60 percent of their net worth. Fulton has contributed millions to ASU, Brigham Young University and Barrow Neurological Institute.

Best advice received: “When I was a boy, we had a little hamburger stand in Tempe.

I was the dishwasher. I was the youngest.

And my mother would not turn away anyone who was hungry. I would say, ‘We can’t afford to do this.’ But she would say, ‘Son, they’re hungry.’ And I shut up because she’s my mom. I learned the principles of giving, and I didn’t even know it. My mother was a very generous lady.”

Best advice to offer: “When you look at history, you realize we are here for just a second, a twinkle of time and you learn we can do things to make the world a better place.”

In the year since it was established by Go Daddy executive Bob Parsons and his wife, the Bob & Renee Parsons Foundation has donated more than $12 million to charities and nonprofit organizations primarily in the Phoenix area. The foundation focuses on giving money to groups that provide essential needs, such as medical care and housing.

Best advice to offer: “We feel a sense of obligation to give back, it’s just the right thing to do.”

Greatest accomplishment: “Most of my time is spent in my other businesses making the money so we have it when the need arises. I made my living here, and I feel we have an opportunity to help out where there’s some really critical needs.

We’re there to help when there’s nobody else that’s going to help.”

Founder Fulton Homes fultonhomes.com

Catherine Ivy

Founder and president The Ben & Catherine Ivy Foundation ivyfoundation.org Ivy is responsible for the administration, investment management, and grantmaking of the Ivy Foundation. She monitors and participates in the design of the overall grant-making strategies and policies emphasizing the needs of the brain tumor research.

Biggest challenge: “I have to remind myself that science takes time and that I need to practice patience. People diagnosed with brain cancer don’t typically have much time to wait. I feel a great sense of urgency to end the suffering created by brain cancer. It is challenging to be patient.”

Best advice received: “Some of the best advice I ever received was to always document everything in business.”

Best advice to offer: “This may sound counter-intuitive for someone who works with scientists and researchers, but in addition to evaluating the available data, I recommend that people always follow their instincts.”

Founder The Bob & Renee Parsons Foundation tbrpf.org

Robert Sarver

Chairman and CEO Western Alliance Bancorporation westernalliancebancorp.com Sarver, also majority owner of the Phoenix Suns, helped to build the Sarver Heart Center at the University of Arizona in memory of his late father, who was among the first to undergo heart bypass surgery.

The center is composed of more than 150 physicians and scientists and aims to prevent and cure cardiovascular diseases through the three pillars of research, education and patient care. Also under Sarver’s leadership, Phoenix Suns Charities handed out more than $1 million in grants and scholarships to 120 non-profit organizations in 2012.

Greatest accomplishment: “I’m really happy with my wife’s and my involvement with the Sarver Heart Center, which developed Continuous Chest Compression CPR, a hands-only CPR method that doubles a person’s chance of surviving cardiac arrest. Our efforts are literally saving lives.”

Impact Players Bennett Dorrance

Tom Lewis

Along with his wife, Jacquie, Dorrance created the Dorrance Family Foundation Scholarship Program, which provides scholarships to state universities for first-generation college students and for single parents.

Lewis founded the T.W. Lewis Foundation with his wife, Jan, in 2000 and has provided college scholarships for 120 outstanding Maricopa County students to attend college.

Founding partner DMB Associates dmbinc.com

174 AZ BUSINESS LEADERS 2013

Founder T.W. Lewis Foundation twlewis.com

VOICES OF LEADERSHIP

LEADERS

WHO’S WHO

Nonprofit Charity Beverly B. Damore

Elizabeth Reich

Beginning her second year as president and CEO of the world’s first food bank, Damore served as a member of St. Mary’s board of directors for six years before serving as chief communications officer (2008-2011) and chief operating officer (2011-2012).

Biggest challenge: “The beauty of nonprofits is that the mission is watched over by many constituents: board, staff, volunteers, clients, community partners. Moving the organization forward while listening to many diverse groups, and getting consensus when you need it, can be an act of high statesmanship.”

Best advice to offer: “Be agile. We work with a business model that is a wild mix of known and unknown. Have strong business metrics, forecast to the best of your ability, then have a plan in place that allows you to react to what comes your way while remaining confident in the course you’ve set.”

Prior to joining Make-A-Wish Arizona in October 2010, most of Reich’s career has been in leadership positions in the nonprofit sector, including director of Women’s and Children’s Services at the Lutheran Healthcare Network; vice president of development at Banner Health Foundation; CEO of VisionQuest 20/20; and executive director for the Governor’s Office of Children, Youth and Families.

Best advice received: “To be successful, a nonprofit organization must do business the way a for profit would.

Nonprofit does not mean no profit. It just means that the money made is used to advance the organization’s purpose. A CFO taught me early in my career: No margin, no mission.”

Greatest accomplishment: “Make-A-Wish Arizona just completed its most successful year in its history. We granted more than 315 wishes, and are on a great growth path.”

President and CEO St. Mary’s Food Bank Alliance firstfoodbank.org

Robin Milne

Executive director Phoenix Suns Charities nba.com/suns/charities Milne said her job is “a dream” because she can combine her passion for sports and philanthropy. Milne works with the organization’s board of directors to raise and grant more than $1 million annually to programs in the areas of education, health, human services, the arts, rehabilitation, sports and recreation. The foundation was incorporated in 1989.

Biggest challenge: “The organization took on a first-time initiative to ‘adopt’ Central High, in an effort to significantly increase graduation rates. We brought in ASU Teacher’s College’s iTeach AZ graduating teachers to mentor Central High teachers and its students to deliver that individual attention needed.”

Surprising fact: ““In college, I was a ‘lock’ on the scrum of a women’s rugby club. We were the Phoenix ‘Squash Blossoms’ — our name said it all.”

President and CEO Make-A-Wish Arizona arizona.wish.org

Merl Waschler

President and CEO Valley of the Sun United Way vsuw.org Waschler leads the Valley’s largest nonprofit investor in health and human services in Maricopa County. United Way works to achieve three community objectives: end hunger and homelessness; ensure children and youth succeed; and increase the financial stability of families.

Best advice received: “Surround yourself with staff and volunteers who will

challenge and inspire you.”

Best advice to offer: “No single organization can accomplish meaningful change alone. Change comes from joining together around a common agenda.”

Greatest accomplishment: “Led the redefinition of United Way’s mission from a fundraiser/fund distributor to a community impact organization focused on three community objectives. The opportunity to change social systems and impact thousands of lives is well within the reach of our great staff, volunteers and caring community members.”

Impact Players Jeff Hatch-Miller

Jim Teter

Under Hatch-Miller’s leadership, the Arizona Lottery was ranked No. 1 for percentage increase in sales during fiscal year 2010 and No. 2 in percentage increase in profitability.

As CEO of Goodwill in 2012, Teter helped more than 35,000 people prepare for and look for work in the community and helped Goodwill create an economic impact of more than $375 million a year.

Executive director Arizona Lottery arizonalottery.com

176 AZ BUSINESS LEADERS 2013

President and CEO Goodwill of Central Arizona goodwillaz.org

VOICES OF LEADERSHIP

I wish to have a dedicated Board of Directors

Make-A-Wish® Arizona congratulates our many Board of Director members who are featured in the 2013 AzBusiness Leaders Voices of Leadership publication.

We are so honored that each of our Make-A-Wish Arizona board members speaks out as a “voice of leadership”, sharing the Make-A-Wish Arizona vision to make every eligible child’s wish come true.

As the founding chapter of the international wish granting organization, Make-A-Wish Arizona celebrates 33 years with one mission: we grant the wishes of children with life-threatening medical conditions to enrich the human experience with hope, strength and joy.

You too can help make wishes come true. Donate today at www.wishaz.org and share the power of a wish®!

LEADERS

WHO’S WHO

Nonprofit Foundations Judy Jolley Mohraz

Steven G. Seleznow

Mohraz has led the trust as it has invested more than $300 million in the community since it opened in 2000. A local and national leader in the philanthropic sector, she serves on the boards of Greater Phoenix Leadership and ASU’s Morrison Institute for Public Policy and chairs the board of Encore.org. Previously, Mohraz was the president of Goucher College in Baltimore.

Biggest challenge: “When I was trying to balance the demands of a family and a career in the 1970s, there weren’t many female role models who could offer inspiration and practical advice. A supportive husband made all the difference.”

Best advice to offer: “You can accomplish a great deal if you don’t care who gets the credit.”

Surprising fact: “I have trekked in the North Woods of Wisconsin in winter on a research expedition and held baby bear cubs while their mother was examined.”

Seleznow served for five years as deputy director for the Bill & Melinda Gates Foundation’s U.S. Program in Education after a 28-year career in public education and administration.

Biggest challenge: “In 2001, I was asked by an emergency board of trustees established by the U.S. Congress to take over and stabilize Washington, D.C.’s broken public school system. As with any business in crisis, we instituted massive changes quickly. The greatest attribute necessary to overcome the enormous obstacles was willfulness.”

Best advice to offer: “Good service is not enough. You must take your clients to a place they didn’t expect you’d go. We want our donors to have an experience that surprises, delights and amazes them. Focus on doing the extra thing, taking another step, reaching beyond expectations, and attaching a valueadd to every service.”

President and CEO Virginia G. Piper Charitable Trust pipertrust.org

Paul Luna

President and CEO Helios Education Foundation helios.org Luna is responsible for guiding the strategic direction of the growing organization, cultivating strong community relationships and initiating strategic partnerships in Arizona and Florida for the foundation. Prior to his role at Helios, Luna served as president of Valley of the Sun United Way, where he led a fundraising effort approaching $50 million.

Best advice received: “There is a famous quote in the movie The Godfather where Michael Corleone says, ‘it’s not personal, it’s strictly business.’ Well I am reminded often by a mentor to never forget that ‘all business is personal.’ This is especially true when you consider the business of Helios and other organizations like ours, whose primary purpose is to make our communities better for all individuals. Our business success is very personal, both to us and those that we strive to serve.”

President and CEO Arizona Community Foundation azfoundation.org

R.F. ‘Rick’ Shangraw, Jr., Ph.D. CEO ASU Foundation for A New American University asufoundation.org

Since Shangraw assumed leadership in November 2011, the foundation has raised nearly $300 million in support of ASU programs, research, students and faculty.

Best advice received: “The only way to make money is to own tangible assets.”

Best advice to offer: “Practice transparency, treat your donors with the greatest respect and work hard for their valued investments. Don’t be afraid to dream about your success, because it will provide you with a blueprint for your future actions.”

Greatest accomplishment: “My greatest achievement was building one of the fastest-growing private companies in the U.S. in the 1990s. In addition to our marketplace success, we were recognized

by Washingtonian Magazine as one of the ‘Great Places to Work.’

As someone who cares about creating an enthusiastic workplace for employees, the recognition was special.”

Impact Players David Gullen, M.D.

James Moore, Jr.

Gullen has served as chair since 2002, when the foundation launched its Bioscience Roadmap, a longterm plan that has laid the foundation to make the state’s bioscience sector globally competitive.

Moore is responsible for structuring and managing the foundation, a comprehensive development program that generates more than $120 million annually in private funding for the University of Arizona.

Chair Flinn Foundation flinn.org

178 AZ BUSINESS LEADERS 2013

President and CEO UA Foundation uafoundation.org

VOICES OF LEADERSHIP

philanthropy is opening doors At Arizona State University, philanthropy has helped create the top university in the state, one of the greatest 100 in the world and one of America’s most affordable. Philanthropy opens doors, providing scholarships for nearly 40,000 ASU students each year. Philanthropy is your commitment to a better tomorrow where solutions to our greatest challenges are discovered. Invest in ASU — you’re not only creating your own legacy, you’re helping students see that, at ASU, if you can dream it, you can do it.

Together we have the talent, energy and will to open doors.

Invest in ASU at asu.edu/give

LEADERS

WHO’S WHO

Women Executives Jennifer Linder, M.D.

Stella M. Shanovich

Linder is a dermatologist and Mohs micrographic skin surgeon, serving as chief scientific officer for skin care and chemical peel company PCA SKIN®, and running a private practice.

A spokesperson for The Skin Cancer Foundation, she holds a clinical faculty position in the Department of Dermatology at the University of California San Francisco.

Best advice received: “Create and sustain a positive company culture. A company’s culture is critical to a brand’s success.”

Best advice to offer: “Have a mission statement that really is the soul of the company. Everything about the company should support that mission, from marketing to finance and everything in between.”

Surprising fact: “I attended 14 schools by the time I finished medical school. My father was in the military, so we lived all over the world when I was growing up.”

Shanovich’s expertise includes building strong client relationships, developing dynamic and diverse teams, and leading audit and accounting projects. With more than 17 years of public and corporate accounting experience, she has served public and private companies in manufacturing, technology, retail/distribution, healthcare, private college and education.

Best advice received: “There is no success without failure. If we never fail, then we won’t know what we can truly do. Taking time to think about what can go wrong and reflecting how to change is part of the process. Failing and using that failure to re-evaluate your effort drives success.”

Best advice to offer: “Actively listen to your clients and your teams. Remember to expand your thinking and mindset by using ‘what if’ to drive your thinking and then use ‘why not’ to understand the obstacles.”

Chief scientific officer PCA SKIN pcaskin.com

Kimberly McWaters CEO Universal Technical Institute, Inc. uti.edu

McWaters is the only female president and CEO of a publicly traded company in Arizona. She is CEO of UTI, the nation’s leading provider of training for aspiring auto, motorcycle, diesel, marine and collision repair technicians. She has worked at UTI for 29 years, starting as a part-time receptionist and rising through the ranks to become president of UTI in 2000 and CEO in 2003.

Best advice received: “Actually, it’s a quote by Theodore Roosevelt that Robert Hartman, our former CEO, taught me as a young leader.

‘Nobody cares how much you know, until they know how much you care.’ This is fundamental to my leadership philosophy.”

Surprising fact: “My dream is to open an art gallery. I love art. I have absolutely no artistic talent, but I would like to discover new artists and help them launch their careers.”

Partner Grant Thornton LLP grantthornton.com

Tammy Weinbaum

Senior vice president and general manager American Express Co. americanexpress.com Weinbaum is responsible for the leadership and operations of three customer care centers: Phoenix; Salt Lake City; and Markham, Canada.

Best advice to offer: “Don’t be afraid to take risks. I see so many who play it safe and don’t take a challenge in their career because they are afraid of failing. Those who are willing to grow and take on a new challenge are those who get noticed.”

Greatest accomplishment: “I’ve had the benefit of great career support and coaching from many great leaders. My proudest achievement is that I’m able to help others develop through sponsorship, mentoring, leadership discussions and coaching. I’m glad I am able to give back to others the way other leaders have supported me.”

Surprising fact: “I don’t know how to read a map. It’s a good thing I take my iPhone everywhere I go.”

Impact Players Shelly Esque

Sheryl Hildebrand

Esque drove the creation of the Corporate Affairs Group, adding Intel’s $100-million-per-year education efforts to her existing portfolio that includes managing Intel’s Corporate Social Responsibility.

Hildebrand leads a group of 40 professionals in providing internal audit, IT auditing, corporate governance, enterprise risk management and finance process improvement services.

Vice president, legal and corporate affairs Intel intel.com

180 AZ BUSINESS LEADERS 2013

AERS Partner Deloitte deloitte.com

VOICES OF LEADERSHIP

AWEE Works!

Changing Lives Through the Dignity of Work AWEE’s focus – our only focus – is workforce development. We help women and men, young adults and mature workers find jobs, keep their families together, become financially stable, and contribute to the community.

AWEE provides the tools for change including economic independence, self-reliance and community revitalization to advance Arizona’s workforce.

Our success depends on the investment of our corporate and community partners.

To learn more about AWEE’s programs and how to impact their success, visit awee.org or call Jamie Craig Dove at 602-223-4333.

We Teach. We Coach. We Connect. AWEE Works!

640 North First Avenue, Phoenix, Arizona 85003-1515 t 602-223-4333 f 602-223-4338 awee.org

LEADERS

WHO’S WHO

Women Business Owners Kimberly Anderson-Matich

Kathye W. Brown

Anderson-Matich started Anderson Security Agency in 1994 after working many years along side her mentor, father, Howard Anderson. Anderson-Matich has served on several boards through the years, including FaxNet 1 and Silent Witness, Goodwill Industries and Workshops for Youth and Families.

Anderson-Matich is a past secretary and treasurer for the Phoenix Chapter of the American Society for Industrial Security and a past winner of Security Professional of the Year.

Biggest challenge: “Security is known to be a man’s world and I have made sure that I stay on the cutting edge of industry discussion, news and software. I stay involved and keep myself surrounded by the best in the industry.”

Best advice received: “Do something you love and make a difference.”

Best advice to offer: “Stay involved but trust those who are working for you.”

Brown graduated from ASU with a degree in accounting in 1976 and obtained her license as a Certified Public Accountant. In 1981, she and her husband purchased a Chevron-branded petroleum distributorship, Brown Evans Distributing Co. She joined Brown Evans in 1983 as CFO and became president of the company in 1996, when her husband retired to become the mayor of Mesa.

Best advice to offer: “Surround yourself with the very best people you can find and collaborate with them. Build a great team. Set goals and work hard until you achieve them.”

Greatest accomplishment: “I served on the architect selection and design committee for the Mesa Arts Center, which saw the $96 million project through to completion. It has been recognized internationally as one of the great arts venues in the world and is a source of pride to the City of Mesa.”

President and CEO Anderson Security Agency, Ltd. andersonsecurity.com

Lorraine Bergman President and CEO Caliente Construction calienteconstruction.com

Bergman is a two-time Athena Award nominee, named ACE 2010 Most Admired CEO, 2009 CFMA Executive of the Year and is currently president of the Arizona Builders Alliance.

Biggest challenge: “When my husband and long-time business partner passed away from cancer in 2005, the business was faced with many challenges including loss of clients, revenue, employees and credibility. The dedication and perseverance of our passionate staff has put these obstacles firmly in the past and our business has continued to grow.”

Best advice to offer: “Maintain the resources you need to perform as committed so you do not impact your level of service. Be diverse and make sure to build up the capital during the good times to ensure you can survive during economic downturns.”

Surprising fact: “I moved out of my home at the early age of 15 and have supported myself ever since.”

President Brown Evans Distributing Co. brownevans.com

Jamie Fletcher CEO Mach 1 Global Services mach1global.com

Fletcher is responsible for the planning, development, and implementation of Mach 1’s organizational strategies, goals and policies. She is instrumental in implementing growth-based initiatives and also serves as leadership development counsel, community liaison and corporate spokesperson. Fletcher graduated cum laude from the W.P. Carey School of Business at ASU. Best advice received: “Take care of the external customer first and foremost. A close second is the internal customer, our dedicated employees. By focusing on these two groups as your top priority a lot of other things in business will fall into place and take care of themselves.”

Best advice to offer: “Tell your customer truthfully what you can do, then do it. Don’t over promise and under deliver.”

Surprising fact: “I have never broken a bone, received stitches or undergone surgery. Knock on wood.”

Impact Players Jordan Rose

Marcia Rowley

Rose started Rose Law Group in a former partner’s storage closet and has it into grown the largest woman owned lawfirm in the Southwest. RLG handles land use, family law, intellectual property and more.

In 1996, Rowley and her husband developed her unique travel and leisure company. Rowley now oversees all B2B and B2C Marketing initiatives as well as ICE’s community outreach initiatives.

President and Founder Rose Law Group roselawgroup.com

182 AZ BUSINESS LEADERS 2013

Founder and chief marketing officer International Cruise & Excursion iceenterprise.com

VOICES OF LEADERSHIP

LEADERS

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Impact Players

VOICES OF LEADERSHIP