'Your Business' Winter Magazine 2023

winter 2023 £3

the magazine of Ayrshire Chamber of Commerce and Industry

Celebrating

Ayrshire!

INSIDE: Events Diary

page 2

Ayrshire Business Awards 2023 page 20-21 DYW Ayrshire Update

page 28-33

PLATINUM PARTNERS

Ayrshire Chamber wishes to acknowledge the support of the following companies as our Platinum Partners.

The Chamber in Ayrshire represents businesses of all sizes and all sectors and is particularly effective in representing the voice of businesses at local, national and international level.

CONTACTS Ayrshire Chamber of Commerce & Industry, The Mezzanine, Glasgow Prestwick Airport, Prestwick, KA9 2PL Mail Call Visit

enquiries@ayrshire-chamber.org 01292 678666 www.ayrshire-chamber.org

President....................................Alison Somerville Chief Executive....................................Claire Baird

The Partnership aims to cement the relationship that companies have with Ayrshire Chamber, making sure they get the most out of membership and in turn contributing to the work of the Chamber, so supporting other business in Ayrshire.

Partnership members have access to a comprehensive package of benefits, while at the same time assist with the development of the Chamber movement.

If you would like to discuss the mutual benefits of becoming a Platinum Partner please contact our Membership Development Manager, ghays@ayrshire-chamber.org.

MAGAZINE Editorial................. kate@ayrshire-chamber.org Ad Sales............lstewart@ayrshire-chamber.org Design/Typesetting........advertisingworks.co.uk Print/Distribution.......................brown-bros.com An Ayrshire Chamber of Commerce & Industry publication. No part of this magazine may be copied, scanned or reproduced without the express permission of the Ayrshire Chamber of Commerce. The views expressed in editorial and/or advertising in "Your Business" are not necessarily those of the Editorial Committee of Ayrshire Chamber of Commerce & Industry. Articles submitted for publication will be considered at the Committee's discretion and may be subject to editing. Publication is not guaranteed.

Chamber Events Diary Ayrshire Chamber runs events throughout the year allowing you to connect with other organisations and stay up-to-date with the business latest news.

Danielle McPherson, Events Co-ordinator: dmcpherson@ayrshire-chamber.org

Upcoming events:

• Shaping Success Summit with Evergrow Coaching 5th December, 9am

RECENT CHAMBER EVENTS

• Mental Health Skills for People Managers - 6th December, 9am

YOUR BUSINESS | WINTER 2023

• A Taste of Lean with Lean on Me Associates Ltd 8th December, 9am

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• A Month's Worth of Content in Just Half a Day with Speed of Light Digital - 12th December, 9am

Connect at Hansel Alliance

Ladies Networking Lunch with Glasgow Chamber

Ayrshire Chamber AGM at Trump Turnberry

Ayrshire Business Week B2B Exhibition 2023

An Audience with Sir Tom Hunter at Blair Estate

Connect at Above Adventure

• Christmas Speed Networking and Behind the Scenes Tour at Rowallan Castle – 13th December, 9.30am • First Aid at Work Emergency course - 19th December, 9am • Ayrshire Chamber ANNUAL DINNER 2024 23rd February 2024, 6.30am To keep up to date with all our upcoming events and to book, please visit www.ayrshire-chamber.org/events If you would like to be added to our mailing list, please email kate@ayrshire-chamber.org

AYRSHIRE BUSINESS AT ITS VERY BEST Wishing you all a warm and celebratory welcome to the Winter Edition of our Ayrshire Chamber’s magazine “Your Business”! Our theme is Celebration, to reflect on what we have to celebrate here in Ayrshire and across our membership and events.

It’s hard to believe that we are in the run up to Christmas – it’s been a busy few months at the Chamber as I’m sure it’s been with you and your businesses too.

Hopefully many of you were able to join in some of the Chamber events around Business Week back in October. The launch event marked the unveiling of Ayrshire’s Regional Economic Strategy Implementation Plan by Chair and Alastair Dobson (Taste of Arran) and attended by many businesses and local authority leaders.

This launch marks a major milestone for the Regional Economic Strategy – a strategy launched in June of this year by the Ayrshire Economic Partnership Board.

The ambition of this Strategy is to build wealth for everyone in Ayrshire by creating opportunities for those who want to live, work, learn and invest in the region. Never has it been so important for the private and public sectors to work together and we, the Chamber, are looking for business leaders to get involved.

Please reach out if want to be a part of turning this ambition into reality.

The week ended with a touch of real magic, at the Awards Dinner hosted by TV personality Ben Hanlin and what a night it was! 16 worthy winners amongst 49 outstanding finalists, magic, music and a bit of dancing. Highlights are featured within the issue.

Looking forward, we’ve very recently opened applications for our Business Excellence Awards. This is going to be another wonderful celebration at the Annual Dinner, on Friday 23rd February 2024 where finalists and winners will be celebrated, hosted at Lochside House Hotel in the heart of East Ayrshire.

Enjoy our winter issue, and best wishes for the coming weeks and the festive season.

ALISON SOMERVILLE Ayrshire Chamber of Commerce President

Ayrshire Chamber of Commerce

Annual Dinner

2024

Friday 23rd February 2024 6.30pm til midnight

Lochview Suite, Lochside House Hotel, New Cumnock, KA18 4PN This prestigious event continues to be the perfect place to entertain clients and network with fellow Ayrshire businesses.

To book your tickets, visit https://bit.ly/AnnualDinnerTickets2024

Principal Sponsor

YOUR BUSINESS | WINTER 2023

PRESIDENT'S WELCOME 3

MEMBERS NEWS

GEMMELL’S GARDEN CENTRE WELCOMES CHARITY PARTNERSHIP Gemmell’s Garden Centre are pleased to be working with Aoife’s Sensory Bus. The centre welcomed their bus during the school holidays where they offered a one-to-one session for local families.

The bus has been fitted with an interactive sensory environment and is being utilised by children and young people in schools and communities in Ayrshire.

The event was a great success and we are in the process of arranging some more for throughout the year. Further details will be available on the Gemmell’s Garden Centre social media pages.

Gemmell’s Garden Centre are also stocking the fabulous Aoife’s Sensory Bus merchandise in store, which has proved to be popular amongst their customers.

Gemmell’s Garden Centre is passionate about our local community and are thrilled to be able to give back by hosting this local charity.

It has been a great pleasure for Gemmell’s Garden Centre to work

alongside Michael and his team. Gemmell’s Garden Centre look forward to arranging further fundraising events in the near future. www.aoifessensorybus.org www.gemmellsgardencentre.co.uk

LOCAL MUSIC FESTIVAL CELEBRATES 5 YEARS OF SUCCESS

YOUR BUSINESS | WINTER 2023

WinterStorm is perhaps one of Ayrshire's least known success stories yet it contributes up to half a million pounds to the local economy every November!

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The annual rock festival takes place at Troon Concert Hall over the last weekend in November and this year will sell more than 3000 tickets for the first time with visitors from across the world - twelve countries this year - accounting for more than half of those sales and filling every hotel room in Troon and many more beyond with more than 2000 bednights estimated for 2023 alone.

The event is promoted and operated

by Ayrshire marketing business Plan B and combines thirty years of knowledge of the tourism and events markets to create one of the most popular classic rock events in the UK. With a mix of old and new the festival

blends old school heavy metal, with blues, AOR and has welcomed some of the world's most famous musicians through its seven year history.

Founder and owner, Ian McCaig, explains, “What seemed like a crazy idea in 2016 has evolved into a major contributor to the off season tourism sector in Ayrshire and highlights just what can be done with niche

events. The WinterStorm audience comprises a wide demographic but they know how to spend money when they are visiting. In many ways WinterStorm is a case study in creating sustainable events in the most difficult climate and we are immensely proud of the various collaborations with local businesses and community groups developed along the way." www.winterstorm.co.uk

On 29th September Honeypot Children's Charity hosted their first respite break for young carers at Honeypot Dalleagles in New Cumnock.

The 12 young carers from Edinburgh, 6 boys and 6 girls aged between 8 and 11, came for a fun packed weekend away from juggling school with their stressful responsibilities at home.

Included in the Honeypot break experience was a visit to Head of Ayr Farm Park where the inner-city children’s imaginations soared while ‘driving’ the giant combine harvester they sat in, petting exotic animals including Wallabies and Llamas and coming face to face with scary Tarantulas and snapping reptiles. They also visited Dumfries House, where they negotiated the maze and had a marvellous time playing in the soft play area.

The children fed back that the most fun had was free time chilling with other young carers, where shy and nervous children found their confidence and voice to take part in activities such as a talent show. The children relished the American Theme Night, where hot dogs and giant Spaghetti Bolognese was served to them.

On Friday 6th October, a second group of young carers arrived at Honeypot Dalleagles. As they settled in, generous guests at Ayrshire Chamber of Commerce’s Business Awards raised a fantastic £4,975 for Honeypot in the charity raffle at Ayr Racecourse. The raffle proceeds will fund a full three-day respite break for 12 young carers at Honeypot Dalleagles, providing a much-needed break from their taxing responsibilities at home and the chance to create happy childhood memories. www.honeypot.org.uk

YOUR BUSINESS | WINTER 2023

HONEYPOT DALLEAGLES OPENS

MEMBERS NEWS 5

LAUNCH DIGITAL AND CREATIVE CLASSICS: LOCAL COMPANIES WORKING TOGETHER Local Ayrshire business, Creative Classics recently appointed Chamber member Launch Digital to design and develop their new company website. Creative Classics recognised the need to showcase their services and projects online, to reach a larger customer base and promote their offering of whole home interior concepts.

Creative Marketing Agency, Launch Digital have a fantastic track record in web design, with a large portfolio of successful projects and many long-standing clients. The team offer a variety of marketing services including branding, web design, graphic design, social media, and search marketing, and have built an exceptional reputation in the marketing industry.

Creative Classics is a well-known, Ayr based family business with over 45 years’ experience in creating inspiring living spaces.

The new website captures the essence of Creative Classics’ timeless creations, showcasing recent innovative projects as well as inspiration for interiors, services, and gifts available.

Both businesses worked closely together to ensure the team at Launch had a clear, valuable understanding of Creative Classics’ brand identity. The website fully reflects their values, visions, and commitment to high quality craftmanship. www.creativeclassicsscotland.com www.launchscotland.com

PLATINUM

PARTNER

MEMBERS NEWS

WILLIAM DUNCAN ACCOUNTANTS CELEBRATE ONE YEAR OF SUCCESS WITH THE DAINS PPALRATTINNEURM GROUP OF COMPANIES William Duncan Accountants, one of Scotland’s longest established firms of Chartered Accountants, has reached a significant milestone and is proud to celebrate it’s one-year anniversary as part of the Dains Group of Companies.

Since joining forces with Group CEO Richard McNeilly and the wider team at Dains, William Duncan Accountants are excited to be part of the journey as the Group elevates its position towards becoming one of the Top 30 in the UK.

Reflecting on the past 12 months, Robert Fergusson, Managing Partner, commented: “As we mark the one-year anniversary of William Duncan joining the Dains Group of Companies, it's evident that our collaborative efforts have elevated our collective capabilities. Together, our shared knowledge and resources has undoubtedly enhanced the value we offer to our clients.

Similarly, we have been able to create exciting opportunities for our team and wider communities – achievements made possible

through scale and group capability.”

William Duncan Accountants continuously push boundaries by utilising cutting-edge technology and in-house expertise to provide exceptional client experiences.

More recently, the firm was thrilled to sponsor the Entrepreneur of the Year category at the Ayrshire Business Awards 2023, celebrating innovation and leadership in the business community. www.williamduncan.co.uk

YOUR BUSINESS | WINTER 2023

INVESTING IN LOCAL TALENT: INNOVEC TEAM CONTINUES TO GROW

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Innovec is an IT Support provider based in Dundonald, priding itself on a personal approach to local, growing, owner-managed and family-run businesses. Innovec is committed to not only providing the best services possible to help businesses keep moving but also being a visible part of the local community.

This is most apparent when looking within the Innovec team. Innovec is proud of the fact that all 12 members of the team are Ayrshire natives. Within the last quarter, Innovec has taken this a step further by investing in three apprentice IT Support engineers, all of whom are based in Ayrshire.

The importance of investing in the team is not lost on Innovec, as Aaron Coutler, Support Team Leader, expressed;

“As most business owners will know, finding the right person can be just as important as finding someone with good experience. IT is complicated, but we can teach it to anyone – what we really look for when hiring, especially at that apprentice level, is the right attitude.

All three apprentices have hit the ground running, with one recent employee, Adam,

already winning Innovec’s internal employee of the month award. Adam commented; “It’s been a great few months and I already feel like I’m part of the team. Everyone has been helpful in trying to get me up to speed, and although I did study IT, it’s crazy how much I’ve learned whilst in the thick of it.” www.innovec.co.uk

MEMBERS NEWS

Located in a refined, rural destination in Highland Perthshire, Ballintaggart Farm offers an array of services to guests including luxury home from home accommodation, private dining experiences, wedding and events venue hire.

With the business thriving once again following the effects of the pandemic, which halted many of its revenue streams, Co-Owner of Ballintaggart Farm Chris Rowley was keen to begin a new chapter for the business by

investing in its Farm accommodation to reestablish it as the heart of the Ballintaggart family business.

Searching for funding to support the renovation project, Chris submitted an application to Business Loans Scotland (BLS) and was awarded a loan for £169,000 which would turn the existing farmhouse building into a 5-bedroom exclusive use accommodation facility for guests. The newly renovated premises would enable the business to increase its offering to customers as well as create new jobs and support the

We provide business loans from

£25,000 to £250,000 for new and growing Scottish SMEs

Fixed interest rate Repayment period up to 5 years No additional fees or charges Capital repayment holidays available Support from a Loan Officer Scan me to apply online today!

www.bls.scot

e. info@bls.scot

Ballintaggart Farm Awarded £169,000!

YOUR BUSINESS | WINTER 2023

SELF-CATERING ACCOMMODATION TRANSFORMED FOLLOWING £169K LOAN FROM BUSINESS LOANS SCOTLAND

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local tourism trade.

Led by a consortium of Scotland's local authorities, BLS offer loans from £25,000 up to £250,000 to new and established businesses throughout Scotland. By giving businesses access to an invaluable new source of funding, these loans may be used flexibly for several purposes, including but not limited to, working capital, the purchase of plant or equipment, investing in business property and expanding into new markets. www.bls.scot

MEMBERS NEWS

CHRISTMAS GIFTING MADE EASY WITH GERALDO’S Geraldo's offers a unique and delectable solution for your corporate gifting needs. This local family business in Largs, Scotland, is renowned for being Ayrshire's only five-star rated tourist gift shop, and they take pride in curating exceptional gift experiences that leave a lasting impression!

YOUR BUSINESS | WINTER 2023

Whether you want to show appreciation to your clients, reward your employees, or simply make a meaningful gesture, Geraldo's has you covered. They understand the importance of creating memorable moments, and that's why they offer bespoke gift hampers that can be tailored to your specific preferences. Their hampers are more than just gifts; they're an embodiment of the finest chocolates from across the UK and Europe, unique, gourmet treats, and a deluxe selection of Scotch whiskies and luxury wines and spirits.

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When you choose Geraldo's for your corporate gifting, you're not just giving a gift; you're offering an experience. The recipient will savour the finest flavours and quality products that Geraldo’s is renowned for. Plus, their in-store and online shopping options, along with UK-wide shipping, ensure that your gifting process is as convenient as it is delightful.

Let Geraldo's help you make a lasting impression with their bespoke corporate gift options. Your clients, employees, and associates will remember your thoughtfulness, and you'll be supporting a local family business dedicated to delivering excellence. www.geraldos.co.uk

MEMBERS NEWS 9

Active Office Technology is a leading provider of IT support and managed services for organisations of all sizes.

With over 30 years of experience, they have developed a reputation for delivering business level technology solutions and customer satisfaction.

Their highly skilled technical team is committed to helping businesses elevate IT infrastructure and boost productivity. From hardware and software troubleshooting, to managing network cyber security, to data safeguarding and disaster recovery, we have

the know-how to realise your IT requirements.

One of their core strengths is a proactive managed IT approach. Active Office Technology’s 24/7 monitoring and remote services identify and resolve potential issues before they escalate into business impacting problems. Active Office Technology’s team of technicians monitor client’s systems in real time, ensuring everything is securely updated, performing efficiently and protected against cyber threats.

Complementing our IT managed service, they also provide reactive support for any

YOUR BUSINESS | WINTER 2023

MANAGED IT SUPPORT PLANS THAT PREVENTS ISSUES BEFORE THEY OCCUR unexpected issues. Anything Active Office Technology cannot resolve remotely will be immediately escalated for an onsite resolution. The team strive to minimise downtime and rapidly restore normal operational levels for their clients.

At Active Office Technology, they believe that strong communication and collaboration are key to delivering exceptional service. The team working closely with their clients, taking time to will identify and fully understand their distinctive business goals. www.activeoffice.co.uk

Cyber Secure Accreditation & IT Support Plans The Government-backed scheme to protect organisations from cyber threats.

All support subscriptions have unlimited time, Managed Services has Cyber Essentials accreditation included. t. 01563 524255

e. info@activeofficetechnology.co.uk activeofficetechnology.co.uk

Support Plans from

only £16 per user per month

MEMBERS NEWS

KYLEMARK - 26 YEARS SUPPLYING BRANDED UNIFORMS AND WORKWEAR Specialising in the supply of branded uniforms and workwear, Kylemark supplies to Ayrshire’s best known companies large and small including Spirit AeroSystems, Buzzworks, Trump Turnberry, Creative Design and Gibson & Goold. Kylemark has been based in Green Street, Ayr since 1997 and is owned and managed by Ruaraidh and Kirsty Macleod.

Continued investment in the latest technology has allowed Kylemark to consistently deliver a fast, efficient service, winning new business form near and far.

The world’s largest contract caterer Compass Group have been supplied by Kylemark for over 7 years for two of their premium business’s employing over 4000 people who wear Kylemark uniforms to work every day.

Through using Kylemark’s bespoke wardrobe management system called UniformBuyer. co.uk, clients can keep control of their uniform and workwear requirements allocation and budgets.

People are at the core of the Kylemark business, having time served staff operating the most up to date technology and machinery gives Kylemark the capacity for fast turn around volume work whether it’s

embroidery or printing of over a thousand garments per day.

As well as conventional branding, Kylemark provide in house manufacturing with their successful County Collection for hospitality finding favour with the likes of celebrity chefs Tom Kerridge and Raymond Blanc as well as high street names such as Itsu and Marstons Plc. www.kylemark.co.uk

QUALITY BRANDED WORKWEAR FOR ALL TYPES OF BUSINESS • IN-HOUSE BRANDING WITH EMBROIDERY, PRINT & TAX TABBING

YOUR BUSINESS | WINTER 2023

• STOCK, BESPOKE & SEMI-BESPOKE GARMENTS

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REFLECTING ON 15 YEARS IN BUSINESS On September 8th, 2023, CJM Project Financial Management Limited celebrated their 15th year in business with a grand anniversary party. Reflecting on this significant milestone CJM recognise that it is not only their enduring presence in the industry that sets them apart, but more their ongoing commitment to excellence.

This has been highlighted by their ability to expand on an impressive database of clients and announce some recent contract wins, including: • Highlands and Islands Enterprise: CJM has been chosen for Community Strategic Development, reinforcing a commitment to driving positive change in the region.

• Highland Council: CJM is now providing Financial Expert Advisory Services, a testament to the organisation’s financial expertise and knowledge.

• Western Isles: CJM is spearheading the development of Young Entrepreneur Programmes, thereby contributing to the growth of future business leaders.

CJM were thrilled to be named finalists for the "Ayrshire Growth Business of the Year (0-10 employees)" award. This recognition reinforces their commitment to growth and innovation in the vibrant business landscape of Ayrshire.

Looking ahead to November 2023, the CJM team eagerly anticipate the Real Living Wage Awards at the V&A in Dundee, where they are finalists in the "Trailblazer" category. This nomination is a testament to CJMs’ unwavering dedication to fair working practices as an integral part of their company strategy.

The CJM journey will continue to empower businesses and organisations, create positive change in communities, and champion fair wages. CJM is not just a financial management company; they are a force for positive change in Ayrshire and beyond. www.cjmaccountancy.co.uk

YOUR BUSINESS | WINTER 2023

MEMBERS NEWS 11

International Trade Services

YOUR BUSINESS NEWS

Helping your business to trade internationally, with ease

International Trade Courses Ayrshire Chamber of Commerce is delighted to announce our 2024 programme of International Trade Training Courses in partnership with Exporter Services!

Our regular International Trade training sessions are here to provide you, your business and your staff with the invaluable information to export and import with ease.

International Trade Courses from Ayrshire Chamber of Commerce coming up in early 2024: Beginners practical guide to Importing – 8th January Beginners Practical Guide to Exporting – 8th January

Ayrshire Chamber International Trade Services The third quarter of 2023 is proving to be a busy one for our International Trade team with over 700 export certificates processed.

Our International Trade team are happy to help in any way they can, as well as process a number of different documents including Certificates of Origin, EUR1’s, Arab Certificates, Egyptian Documents, Verification of Trade Documents, Import and Export Declarations, Letters of Credit and ATA Carnets.

The team have processed over £33.8 million worth of goods traveling to and from countries such as Kenya, Cameroon,

Argentina, Vietnam and many others.

Our International Trade Services are available to members and non-members. A discount is available to Ayrshire Chamber members. T&Cs apply.

Further details on the International Trade services we offer are available.

Please contact our friendly team via ecert@ayrshire-chamber.org or visit www.ayrshire-chamber.org/ international

Understanding Exporting and Export Documentation – 24th January

International Trade Missions

Customs Procedures and International Documentation – 15th February

Ayrshire Chamber of Commerce is proud to be a member of the Scottish Chambers of Commerce Network - a large network which aims to link businesses nationally and internationally, as well as strengthen international opportunities for Scottish businesses like yours.

Import Procedures inc Inward and Outward Processing – 14th March Visit www.ayrshire-chamber.org/events/ international-trade to view further details, see our full course programme and book any of our programme of training courses.

Sign up for our International Trade mailing list https://bit.ly/MailingList_SignUp

The network runs a number of outward and inward International Trade Missions throughout the year.

Upcoming Trade Mission: • Outward Trade Mission to Orange County, California, USA by Lochaber Chamber of Commerce – 18th February 2024 Please visit www.exporthubscotland. com to find out more about any of the above trade missions or contact our team.

LOOKING AFTER YOUR HEALTH WITH FREE ACCESS TO ONLINE WELLBEING RESOURCES YOUR BUSINESS | WINTER 2023

As part of your Chamber membership benefits you have unlimited access to Westfield Health’s wellbeing website, The Wellbeing Plan, available for your company, your employees and their partners.

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What is The Wellbeing Plan?

How to access The Wellbeing Plan

About Westfield Health

The Wellbeing Plan can help you to make healthy habits and sustainable lifestyle changes to support your health and wellbeing.

You’ll receive access to podcasts, videos, factsheets and personal training plans for a variety of health and wellbeing topics, such as winter health, resilience, energy, sleep, coping with change, work life balance and more!

The Wellbeing Plan is quick and easy to access, simply contact your Chamber for the access code and login details – there are no personal details required.

Trusted by over 8,000 clients, Westfield Health has been transforming people’s mental and physical wellbeing, creating happier, healthier people and more resilient businesses since 1919. Westfield Health is proud to have been The British Chambers of Commerce preferred provider for employee wellbeing solutions for over 20 years.

Once you log in, browse the topics and find the factsheets, videos, podcasts and training plans that are most relevant to you.

Contact the Chamber Membership team via membership@ayrshire-chamber.org or call 01292 678666 to learn more and access your login code.

Connect Me Mentoring

Ayrshire Chamber Receives Highest Award from the Ministry of Defence Ayrshire Chamber of Commerce has been awarded the Employer Recognition Scheme (ERS) Gold Award by the Ministry of Defence (MOD) in recognition of their support towards the Armed Forces community.

Are you looking to grow, develop and strengthen your business in 2024?

Representing the highest badge of honour, the Employer Recognition Scheme Gold Award identifies businesses that employ and support those who serve, veterans and their families.

Claire Baird, Ayrshire Chamber CEO: “It is fantastic to collect the Gold Employer Recognition Scheme award on behalf of the Ayrshire Chamber team. I am proud that Ayrshire Chamber’s support of the armed forces and Veterans has been recognised by the Ministry of Defence and has been awarded such a prestigious accolade.”

The award was presented by General Officer Scotland Major General Robin Lindsay CBE, in the Great Hall at Edinburgh Castle on the 26th of October.

35 Business Bodies unite to call for rates freeze

Ayrshire Chamber of Commerce has a helpful business mentoring platform - Connect Me – available for Silver members and above, that is designed to support your business to reach it’s true potential.

Access over 50 highly experienced, knowledgeable mentors who have the right skills to help solve your problems, share knowledge and pass on valuable experience.

Hear from one of our previous Mentees, Carl MacDonald from Mactu Training, on their experience during the Mentoring process;

Thirty-five leading business representative groups and industry bodies have jointly written to the Scottish Government’s Deputy First Minister and Finance Secretary asking her to freeze the business rate in the coming financial year.

“I took advantage of the mentoring service offered by the Chamber. I was paired with Iain from IM training.

Scotland’s business rate is already at a 24-year high and a fifth higher than at the start of the previous decade. If increased in line with current CPI inflation this could see ratepayers across Scotland face an extra £205 million on their rates bills from next Spring. This would be at odds with the Scottish Government’s recently stated aim to use business rates to “boost business”.

“I am just entering my second year of business and Iain gave me some valuable pointers and suggestions which have helped me on my journey.

The joint letter from the business representative and trade bodies was submitted to Shona Robison MSP, the Scottish Government’s Finance Secretary, on 2 November.

Read the full letter here: https://bit.ly/RatesFreezeLetter

“He provided me with some fantastic support, which included lots of advice, guidance and mentorship.

”I would recommend this program to anyone looking to build their business or learn more from those who walked a similar path previously.”

If you are ready to take the next step and start your mentoring journey, please reach out to Lisa Stewart via lstewart@ayrshire-chamber.org or call 01292 678666.

YOUR BUSINESS | WINTER 2023

YOUR BUSINESS NEWS 13

MEMBERS NEWS

MILLPORT HOT TUB CABIN START-UP NAMED THE BEST IN THE WEST VisitScotland have named Jack’s Alt-Stays as The ‘Best Self-Catering Accommodation Experience’ at The West of Scotland Thistle Awards.

Four businesses from across Ayrshire and Arran each received an award at the event which took place on Thursday 28th September at the Radisson Blu in Glasgow.

Regional winner Jack’s Alt-Stays in Millport, Isle of Cumbrae, received the Best SelfCatering Accommodation Experience award.

The new accommodation offers an immersive in-cabin sensory experience, powered by solar energy and equipped with a woodfired hot tub. Judges praised the ‘quirky and imaginative’ accommodation provider for its strong commitment to sustainability issues.

2023 saw more than 600 entries submitted, including almost 1200 nominations from members of the public keen to give hotels, restaurants, B&Bs, visitor attractions and individuals the opportunity to earn the recognition they deserve in the part they play in making Scotland such a fantastic place to visit.

On receiving the award, co-founders Daniel Jack and Adam Jack said: “We’re well chuffed! To be recognised by VisitScotland as the best self-catering accommodation experience in the west of Scotland, less than a year after launching our business, is an incredible achievement. It’s a huge privilege to be placed alongside the very best and most prestigious tourism businesses in the region.”

Wish Jack’s Alt-Stays the best of luck as they continue through to the Scottish Thistle Awards National Final in December.

To celebrate, Jack’s Alt-Stays are offering ‘Your Business’ readers 10% off a winter hot tub cabin getaway to their award-winning cabins with discount code CHAMBER10 – jacksaltstays.co.uk www.jacksaltstays.co.uk

YOUR BUSINESS | WINTER 2023

Photo credit: Connor Mollison Photography Image Description: Winner of Best Self Catering Experience was Jack's Alt-Stays in Millport - pictured left to right is: VisitScotland’s Regional Director for Ayrshire and Forth Valley, Lynsey Eckford with Daniel Jack, Adam Jack, Kirsten Jack, Sam Jack, Katie Lennie and Leonie Jack of Jack’s Alt Stays and presenter Zara Janjua

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IT’S BEEN A WINNING YEAR FOR THORNE TRAVEL

10 YEARS OF AYRSHIRE COLLEGE Ten years ago - on 1 August 2013 - Ayr College, Kilmarnock College, and the Kilwinning and Largs campuses of James Watt College merged to create Ayrshire College.

The special milestone was celebrated by the College with an all-staff event at its impressive Kilmarnock Campus on 10 August 2023, when curriculum staff returned from their summer break.

The 10th anniversary event allowed everyone to take stock of their achievements over the years and look forward to exciting plans outlined by the College’s Senior Leadership Team.

These plans highlight the important role Ayrshire College plays in building a strong, vibrant and inclusive Ayrshire by improving employability, supporting economic development and widening access to education, skills and training.

The Ayrshire Growth Deal will position Ayrshire as one of the UK’s leading centres of Aerospace and Space activity through an ambitious and transformational Aerospace and Space Programme – and Ayrshire College will be at the heart of it by meeting the skills needs of employers.

Ayrshire based travel agency, Thorne Travel, has had an outstanding year, receiving numerous awards and recognitions. Among them, they were voted Scotland's Top Travel Agency by the Travel Trade Gazette and won the Best Small Agency in Scotland at the Travel Weekly Agent Achievement Awards.

Christiane McCorgray, the store manager of the Kilwinning branch, won the Touring and Adventure Consultant of the Year award, and John Ferguson, the manager of the recently establish Cruising with Thorne Travel service, was the runner-up in the Cruise Consultant of the Year category at the SPAA Sparkle Awards.

Thorne Travel's owner and managing director, Shona Thorne, was also celebrated at the Scottish Women's Awards for her business acumen, dedication to creating job opportunities for local people, supporting other small businesses, and her community and charitable work.

Thorne expressed her pride and appreciation for her hardworking team, whose success has allowed the business to expand and offer new job opportunities.

Over the last year, Thorne Travel has hired a new marketing director, eight new travel experts, and created two travel apprentice roles.

They are currently making preparations for the opening of their third store in Prestwick in early 2024. www.thornetravel.com

Since Ayrshire College was established 10 years ago, it has been recognised locally, regionally and nationally as an organisation that makes a positive difference to the lives of students, the community, to Ayrshire’s economy and to Scotland.

Throughout the past 10 years, there have been many highlights at the College, including the opening of a new Kilmarnock Campus in 2016 and the opening of the Willie Mackie Skills Hub in Kilwinning this year, which will provide students with an outstanding learning experience in sustainable and SMART technologies alongside traditional construction trades.

This month, students from the Supported Learning department planted Daffodils, the 10th anniversary flower, at the College’s three main campuses to mark the milestone.

The future is bright at Ayrshire College – figuratively and literally.

Happy 10th Anniversary, Ayrshire College! www1.ayrshire.ac.uk

PLATINUM

PARTNER

YOUR BUSINESS | WINTER 2023

MEMBERS NEWS 15

MEMBERS NEWS

FROST-PROOF YOUR WEBSITE TRAFFIC WITH SEO As the darker evenings settle in, your business must prepare not only for plummeting temperatures but for seasonal changes in online consumer behaviour. Just as you winterise your brick-and-mortar store, it's vital to do the same for your website and ensure it stays visible and productive during the colder months.

Here are some essential tips for you to action.

Keyword Targeting Research using keywordtool.io and update your keyword strategy to include winterrelated terms, especially in Title Tags and Meta Descriptions. Incorporate seasonal keywords.

Layer Up Your Content Craft engaging, winter-themed content that resonates with your audience. New blogs, articles, and product descriptions featuring winter tips, holiday deals, or seasonal insights can attract more visitors.

YOUR BUSINESS | WINTER 2023

Optimise for Mobile With more people shopping from mobile

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devices during the winter, ensure your website is mobile-friendly - pop it in this tool: search.google.com/test/mobile-friendly Loading Speed Slow-loading sites deter visitors. Ensure your website loads quickly with measures like compressing images and leveraging browser caching. Generate a report here - pagespeed. web.dev User Experience Prioritise a smooth user experience.

Easy navigation via the main menu and clear clickable call-to-actions above the fold on your site keeps visitors engaged. Make sure

your contact form works! Get someone to actually test all this on their mobile and feedback any red flags.

Local SEO Update your Google My Business profile with accurate details, especially if your store has altered winter hours and special promotions.

Incorporating these SEO tips will help frost-proof your online and physical footfall. www.bigponddigital.co.uk

CHAMBER NEWS

Exclusive 2023/24 Training and Development Programme for Ayrshire Chamber members!

Earlier this year, Ayrshire Chamber was delighted to launch it’s new and exclusive programme of Training and Development sessions throughout 2023/24.

Upcoming sessions: 2023 l 30th November - Half Day Session Selection Interview

Techniques - the Dos and Don'ts with Arena HR l 5th December - Shaping Success Summit with Evergrow

Coaching l 8th December - Taste of Lean with Lean on Me Associates Ltd l 12th December - A Month's Worth of Content in Just Half a Day

with Speed of Light Digital

Early 2024 l 18th January - Utilising AI for Business: Supercharge your

Content and Workflow with Speed of Light Digital Ayrshire Chamber of Commerce has been successfully delivering training and development to businesses in Ayrshire and beyond for over ten years.

l 25th January - Gain Freedom of Time Choice with NOVO

Our new Training and Development programme now builds on that successful track record by partnering with a new cohort of specialist Training Partners, each experts in their fields to ensure that we bring the most upto-date thinking in the learning and development area to support business growth and drive forward innovative thinking.

l 30th January - Leadership, Management and Delegation with

Our calendar of Training and Development sessions cover a diverse range of areas including Skills for Business, Management, Leadership and HR, Business Finance & Accounting, Digital Marketing, Copywriting, A.I. Artificial Intelligence and Health and Wellbeing.

l 6th February - Full Day: Create Contact with Conversations

Leadership ActionCOACH l 1st February - Why Businesses should invest in Mental Health

and Wellbeing with Mactu Training Course with Making Conversations Count Ltd l 15th February - Managing your Sales Cycle with Sales Geek l 27th February - Advanced: Define your brand’s tone of voice to

stand out with Meghan Downs Copywriting

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l 29th February - Cash Flow Your Future with NOVO Leadership

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This is just a highlight of the courses on offer throughout our 2023/24 Training and Development programme. Course programme runs until August 2024.

To learn more and book any of our Training and Development sessions, please visit https://bit.ly/ BookTrainingAndDev23_24 The most powerful asset of any business is people. Investment in the training and development of your people is an investment in the future success of your business!

Ayrshire Chamber of Commerce Business Week 2023 Ayrshire Business Week 2023, organised by the Ayrshire Chamber of Commerce, was a resounding success, with over 1,000 people attending events throughout the week.

The week which ran from Monday 2nd – Friday 6th October was packed with a variety of exciting events, workshops and networking opportunities for local businesses and organisations.

The week kicked off with the launch of the Ayrshire Regional Economic Strategy, a 10-year plan to transform the Ayrshire economy in partnership with East, North, and South Ayrshire Councils. The strategy aims to create a more prosperous, inclusive, and sustainable economy for Ayrshire.

The week also included a variety of networking events, workshops, Developing the Young Workforce Ayrshire Skills Conference, as well as a Meet the Buyer Event with industry experts who shared valuable insights and success strategies.

Other highlights of the week included the Ayrshire’s biggest B2B Exhibition, which brought together over 70 businesses and organisations from all sectors to showcase their products and services and the Ayrshire Business Awards, which recognised and celebrated the achievements of local businesses and individuals.

Overall, Ayrshire Business Week 2023 was a huge success, providing businesses with a valuable opportunity to connect, learn and grow.

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CHAMBER NEWS 19

A touch of magic at the Ayrshire Chamber

Active Travel at Work Award: : sponsored by Ayrshire Roads Alliance Enlighten Training

Ayrshire’s Growth Business of the Year Award (0-10 employees): sponsored by Woodward Inc. Cogeo Planning & Environmental Services Ltd

Apprentice of the Year Award: sponsored by GlaxoSmithKline (GSK) Arran Community & Voluntary Service Ellie Bonner

Ayrshire’s Growth Business of the Year Award (11-50 employees): sponsored by Business Gateway Cadence BPO

The winners of the Ayrshire Chamber of Commerce Business Awards 2023, sponsored by Business Gateway - Ayrshire, were unveiled on Friday 6th October at Ayr Racecourse in an event showcasing the excellence of Ayrshire business.

A turnout of more than 480 attendees gathered at Ayr Racecourse on the evening of Friday 6th October.

YOUR BUSINESS | WINTER 2023

A charity raffle on the night raised a fantastic £4,975 for The Honeypot Children’s Charity, thanks to the generosity of attendees.

Ayrshire’s Growth Business of the Year Award (51 employees or more): sponsored by University of the West of Scotland James Frew Ltd

Charity of the Year Award: sponsored by Regency Facilities Management

Community Award: sponsored by Hub South West

Community Wealth Building Award: sponsored by: East, North and South Ayrshire Councils through the Ayrshire Growth Deal Elizabeth Wallace Bridal

Shire Housing Association Ltd

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Cash for Kids

YOUR BUSINESS | WINTER 2023

of Commerce Business Awards 2023 We were delighted to have the talented magician and presenter, Ben Hanlin, as our host for the evening, adding a touch of magic to the event.

His engaging presence truly made the evening unforgettable.

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Developing Ayrshire’s Young Workforce Award: sponsored by Ashleigh (Scotland) Ltd

Driving Sustainability: sponsored by HALO

James Frew Ltd

Craufurdland Ltd

Entrepreneur of the Year Award: sponsored by William Duncan Accountants Ailsa Reliability Solutions Ltd Jamie Burns

Going Global – International Trade Business of the Year: sponsored by Neogen Lochlea Distillery

Hospitality Business of the Year Award: sponsored by People Puzzles

Start-up Business of the Year Award: sponsored by A&L Mechanical Installations

SimpsInns

ReUse Golf Balls

Tourism Award: sponsored by Stagecoach Galloway and Southern Ayrshire UNESCO Biosphere

Workplace Health & Wellbeing Award: sponsored by Lighthouse IT & Network Solutions

Ayrshire Chamber of Commerce would like to thank the 2023 Awards Principal Sponsor Business Gateway Ayrshire, as well as all of our fantastic 2023 Category Sponsors and Supporting Sponsors.

Buzzworks Holdings

Business support where and when you need it Running a business or looking to start one?

• Free 1:1 advice

Business Gateway can help you plan, adapt, grow and upskill.

• Webinars

Connect with us at bgateway.com

• Local expertise • Online resources

ENERGY AGENCY'S ECO-FRIENDLY TRANSITION TO NEW OFFICES Known for its commitment to promoting energy efficiency and sustainability, the Energy Agency is excited to announce its recent move to new offices in Heathfield, Ayr. One of the most remarkable achievements of the move was their commitment to recycling and reusing office supplies and furniture. In partnership, with local charities and ethical organisations, over 94% of the office materials that were no longer needed for the new space have been successfully repurposed. This collaborative effort has prevented these items from ending up in landfill, aligning perfectly with their ethos to advocate for sustainable waste management practices.

The new location offers more sustainable

travel options, making it easier for employees to reduce their own carbon footprints.

With easier access to public transport routes, promoting cycling, and encouraging walking, they are demonstrating eco-friendly commuting for other businesses in the area.

Director, Liz Marquis said “As we settle into our new headquarters, we reflect on our journey as an organisation dedicated to reducing energy consumption and promoting sustainability. Our efforts have been recognised with awards for Vulnerable Customer Support and Project Management, but our true reward lies in contributing to a greener, more sustainable future for all.

We are excited to continue our vital work from our new premises and we invite everyone to join us in our mission to reduce carbon emissions, embrace renewable energy

solutions, and make a positive impact on the environment. Together, we can create a brighter, more sustainable future for our community and beyond.”

You will find the Energy Agency at 2 Forbes Drive, Heathfield, Ayr KA8 9FG. Tel: 01292 521896 www.energyagency.org.uk

Cost effective business waste collections Save £££’s on your waste costs Fast turnaround Recycling advice and support

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For instant skip availability, pricing, online bookings or further info please scan QR code.

Units 1-5, Shewalton Road, Irvine, KA11 5AW

marketing@enva.com

environment matters

enva.com

YOUR BUSINESS | WINTER 2023

MEMBERS NEWS 23

MEMBERS NEWS

CELEBRATING THE McKINSTRY COMPANY IN DALRY AND WELCOMING A NEW PARTNER The McKinstry Company, Solicitors, were delighted to recently celebrate the 1st anniversary of its acquisition of the long-established firm of James Patrick & Muir, Dalry.

The first anniversary was marked with a special event at the Firm’s Dalry office. During this first year, Katherine Honeyman and her team have settled into their new surroundings at 44 New Street. They have enjoyed welcoming clients old and new to the office and getting to know the local connections.

Katherine Honeyman, Associate said: “Since taking over the running of the Dalry office last year, I have enjoyed being a part of the local community. Dalry has welcomed The McKinstry Company, and I have enjoyed getting to know the clients and local connections.”

Katherine Honeyman and Linda Clark

The McKinstry Company are also delighted to announce the promotion of Conveyancing Associate, Kirsty Leitch, to Partner.

Managing Partner, Robert Honeyman said: “Kirsty has worked within our conveyancing team at Ayr for the past 7 years and this promotion recognises the development and commitment that Kirsty has shown over that time. It has always been our approach to nurture and develop talent from within, to support career progression and ensure the continued success and development of the business as a whole. Our sincere congratulations to Kirsty on receiving this well-deserved appointment.”

Kirsty Leitch

A law firm for life With almost 40 years’ experience and based in Ayrshire, The McKinstry Company provides expert legal advice to people and businesses.

YOUR BUSINESS | WINTER 2023

Our Partners are supported by a team of experienced solicitors and together offer in-depth knowledge and expertise across a wide range of legal services including buying and selling properties, making wills and appointing a power of attorney.

Whatever legal advice you need, we can help. To arrange a meeting or for further information contact The McKinstry Company today.

Partners (L-R): Robert Honeyman, Kirsty Leitch, Thiona McQuiston and Debbie Dunlop

PROPERTY LAW BUSINESS LAW

WILLS AND ESTATES FAMILY LAW

146-148 Dalrymple Street, Girvan KA26 9BQ Tel: 01465 713118

Queen’s Court House, 39 Sandgate, Ayr KA7 1BE Tel: 01292 281711

enquiries@mckinstry.co.uk

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EMPLOYMENT LAW AGRICULTURAL LAW

Make A Will Power of Attorney Estate Planning Succession Planning

Tax Planning Retirement Planning

DEBT RECOVERY ACCIDENT CLAIMS 44 New Street, Dalry KA24 5AE Tel: 01294 832442

www.mckinstry.co.uk

An evolving force in accountancy

williamduncan.co.uk Ayr 01292 265071 Kilmarnock 01563 626000 Glasgow 0141 535 3133 William Duncan is part of the Dains Group of Companies

01292 678666 info@dywayrshire.com

INTRODUCTION FROM REGIONAL LEAD With 2024 quickly approaching I would like to take this opportunity to thank my team and our local employers who continue to have such a passion to help develop our young people for the world of work.

The theme of this magazine is Celebration and we are delighted to be able to share some winners of recent

awards. Congratulations go to James Frew for winning the DYW Award at the Ayrshire Business Awards. We’re also thrilled for GE Caledonian who won the Ayrshire Apprenticeship Challenge.

As we plan for 2024 we continue to ask for support from our local and national employers to build on this great work and give young

people the chance to flourish in their future endeavours.

Gillian Longmuir, Regional Lead at Developing the Young Workforce – Ayrshire

AYRSHIRE APPRENTICESHIP CHALLENGE Between April and September Apprentices from Ayrshire College, GE Caledonian and Collins Aerospace signed up for the opportunity to plan and complete a challenge that would be of benefit to their local community.

The challenge gives apprentices the opportunity to develop new skills out with their everyday learning whilst allowing the chance to showcase their talents and learning in new ways.

Prior to the finale apprentices took part in a presentation workshop led by Margorie Calder of Ocean Blue Consulting to help build confidence and skills for presenting to the panel of judges.

YOUR BUSINESS | WINTER SPRING 2021 2023

The teams challenges were:

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GE: Engaged with YIP World during Science Week with engineering games and built a STEM station to provide young people with information about engineering careers.

Collins: Built an outdoor learning space for pupils at Kincaidston Primary.

Ayrshire College Hairdressing: Over a five-week period, apprentices ran a hair workshop for children aged 10-16 in Coylton.

The finale event allowed judges Angela Cox from Ayrshire College, Claire Baird from Ayrshire Chamber and Claire Tooze from Skills Development Scotland, the chance to hear directly from the apprentices about their challenge.

While GE Caledonian emerged triumphant, securing both Best Presentation and Best Overall Project awards, it was evident that all teams had delivered exceptional projects that their communities will benefit for months to come.

Renewals: Ayrshire Chamber of Commerce, Ballochmyle Golf Club, QA Apprenticeships, RT Resources, Solutions on Demand, The Ayrshire Community Trust, The Chuck Wagon, Trump Turnberry

AUCHRANNIE RESORT’S COMMITMENT TO THE YPG “Auchrannie Resort is committed to our ongoing support of the Young Person’s Guarantee and the work of DYW Ayrshire to offer job opportunities, workplace experiences and longterm career pathways for young people.

We recognise the historic challenges to attract and retain young talent in the hospitality sector and continue to work to demonstrate that there are varied and meaningful career opportunities at Auchrannie and within the hospitality industry.

We understand the importance of engaging with young people at a school age and have been lucky enough to be involved in a number of new, innovative careers events, industry tester sessions over the last 12 months and to see some of the DYW innovate schools projects in action, most recently at Arran High School. Our team enjoy the opportunity to share their knowledge and experiences with young people and this is an area we hope to do even more of in the future.

Our unique location and team accommodation availability offers young people (aged 18 and over for accommodation) the chance to gain independence, life skills and enable ongoing personal growth in addition to the skills and experiences they develop at work. We also have

flexible part time opportunities for young people living on Arran to fit around their education or other commitments. Auchrannie firmly believes in fair work practices and ensures that all team members aged 16 and over are paid the Real Living Wage.

From day one we support, guide and empower our team members to develop both personally and professionally. We offer a huge number of bespoke hands on and online training courses inhouse and work with some amazing external partners like UHI and HIT Scotland to offer unique and certified learning opportunities. We have recently launched new Level 5 Apprenticeship opportunities within Food and Beverage and Housekeeping and are excited to develop our apprenticeship offer further over the coming months.

Whether a young person has a desire to become our next Resort Director or Head Chef or chooses moves on to work in another hospitality business or different industry, we strongly believe that the skills and experiences the gain at Auchrannie help set them up for a successful future.

Catherine MacLeod, Auchrannie Resort

29 YOUR BUSINESS | WINTER 2023

New signups: Johnson Carmichael, SAS International, Wildhearts.

01292 678666 info@dywayrshire.com

AYRSHIRE BUSINESS WEEK Early October saw the return of Ayrshire Business Week and we were delighted to be involved in a programme of events. To join us during a week of prestigious events was S6 pupil Keira from Garnock Academy on her work placement.

4th October marked the B2B Exhibition Event at the Park Hotel with over 70 businesses in attendance. Each year, the DYW team aim to impress with a topical theme and this year we capitalised on the recent Mission Impossible movie. We asked employers to choose their mission and how they would like to support our local young people. If they accepted the mission, they were entered into a raffle for their chance to win a prize. Congratulations to winner Fiona from Craufurdland Estates.

YOUR BUSINESS | WINTER 2023

We look forward to working with our new connections in the near future.

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The week ended with the Ayrshire Business Awards where we invited guests to join our table to represent their business and to recognise their continued support of the work they do in helping prepare and equip young people for the world of work. We celebrated the achievements of businesses across Ayrshire but in particular,

James Frew, for winning the Developing Ayrshire’s Young Workforce award sponsored by Ashleigh Scotland.

We would like to extend our thanks Ayrshire Chamber for a successful week and to Keira for supporting the team with administrative tasks, event preparation and marketing.

DYW AYRSHIRE SKILLS CONFERENCE DYW Ayrshire held our first Skills Conference that formed part of the Ayrshire Business Week programme.

The event took place on 3rd October and welcomed over 60 employers who had the opportunity to hear about the support available to upskill their current and future workforce.

The event focussed on three sectors: Built Environment, Engineering and Visitor Economy and gave employers a platform to speak about the challenges in recruiting in their sector and help to identify any gaps that our partnerships can address.

Attendees received a warm welcome from DYW Ayrshire Regional Lead, Gillian Longmuir and Chair, Lorna Gibson. We were delighted to have Adam Reid, Deputy Director for Skills at Scottish Government, in attendance to witness our Innovative School Projects in action and speak directly with pupils about how these enhance their learning.

Guest speakers North Ayrshire Council (on behalf of the 3 LAs), Ayrshire College, Skills

Development Scotland and Digital Dairy Chain discussed the support available to businesses and members from the aerospace group: Chevron, Collins and Woodward, discussed their method of working together as a sector to combat their recruitment and retention challenges.

We were also pleased to welcome some of our Innovative School Projects to showcase their pathway options:

• Prestwick Academy PAE (Practical Aero Engineering)

• Ayr Academy FutAyr Building blockwork construction

• Stewarton Academy Bonnet around Bicycles maintenance & repairs

• Garnock Academy Beehavin’ beekeeping

• Kilmarnock Academy Brew 31 barista/milkbar

After engaging with pupils, guests were split into sector for the workshops which opened a discussion about concerns as well as suggestions on how employers can better work together to overcome these.

• Lockhart ASN Campus Lockhart Growers horticultural skills & Bee Kind beekeeping

This event was the first of its kind and we look forward to planning more to target different sectors.

• Grange Academy Another Angle photography

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01292 678666 info@dywayrshire.co

DYW AYRSHIRE’S INNOVATIVE SCHOOL PROJECTS The DYW Ayrshire Innovative Project Fund offers an opportunity for students to gain additional skills and qualifications alongside exploring potential career pathways.

In recent months we have been delighted to attend the launches of 3 new Innovative Projects:

Arran High - Roots & Shoots

Bridgend Community Centre – Coffee Solace

Stewarton Academy – Bonnet Toun Bicycles

VISIT ARRAN TRAVEL AND TOURISM SESSION

YOUR BUSINESS | WINTER SPRING 2021 2023

4 Ayrshire schools interested in Travel and Tourism received a presentation from VisitArran's CEO Sheila Gilmore in October. Schools heard about VisitArran, the Arran Trust and Arran's ambition to become a UNESCO Global Geopark.

Following the presentation, there was opportunity to ask questions about job opportunities, attractions, and visitor management.

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The session is just one of several that VisitArran has offered to students and young people.

It was a pleasure to be asked to do this.

Hopefully the schools found it beneficial, and it supported their studies. If even one young person is inspired to pursue a career within the tourism industry, that's a bonus. My thanks to the Emma and Jenna from the Chamber and to the teaching staff for the invitation.

Sheila Gilmore, Visit Arran

FUSING ART AND SCIENCE - SCOTTISH MARITIME MUSEUM

In recent months we have been delighted to attend the launches of 3 new Innovative Projects: Fusing Art and Science included an exhibition tour and talk with local artist Keith Salmon and sound engineers Graham Byron and Drew Kirkland. The pupils explored how 2D art was combined with soundscapes in their ‘Painting with Sound’ exhibition and were invited to try out sound mixing during the session.

WORK EXPERIENCE

British Society of Scientific Glassblowers Chair Robert McLeod and Dr Ayako Tani gave live glassblowing demonstrations with a few pupils getting the chance to be handson and investigate the skills behind scientific glassblowing, which is sadly, today, on the Heritage Crafts Association’s Red List of Endangered Crafts.

Finally, Glass artist and City of Glasgow College Lecturer Eilidh McKenzie was joined by award winning glass artist Steven Graham to demonstrate their process and talk careers in the creative sector and further education opportunities.

Claire Munro, Scottish Maritime Museum

8 pupils from across South Ayrshire secondary schools attend a work experience week with 9 Local Law Firms.

Pupils got the opportunity to meet each firm, sit in on a Trial and meet with 4 sheriffs to hear about their pathways into their careers.

Ayr is very lucky to be home to a Faculty of Solicitors which is increasingly active in supporting and developing younger people’s educational and professional journeys.

This year, we were delighted to launch our Faculty Foundation (which offers financial assistance to students embarking on a law degree) as well as our Work Experience Week and soon, we hope to launch a mentoring scheme for students with an interest in working within the legal industry in Ayr.

Thank you to: Black Hay Solicitors, D.W. Shaw, Logans, The McKinstry Company, Elizabeth Welsh Family Law Practice, AC White & Sprang Terrace Solicitors. We would also like to thank Ayr Sheriff Court for hosting the pupils alongside the 4 sheriffs who took time out to meet with the pupils.

Speaking to colleagues, each firm that participated enjoyed having learners from different schools undertake work experience across the week. A personal particular highlight for

A pilot scheme in partnership with Ayrshire Chamber of Commerce’s Education team and the Ayr Faculty of Solicitors was launched in October 2023.

me was the “meet and greet” event at the end of the week with all four of our local Sheriffs, where the participating students were given the chance to speak with our Sheriffs to learn all about their careers, giving the students an invaluable experience which I hope they will remember in years to come.

Law firms are no different to many other businesses in Ayrshire when it comes to facing challenges in succession planning and hopefully, running events like our Work Experience Week is something that other industries can draw on, to give local young people a flavour of the diverse, high quality work that is available to them right on their doorstep.

Keir Gilius, Black Hay Solicitors

YOUR BUSINESS | WINTER 2023

In October the Scottish Maritime Museum held a unique opportunity for senior pupils in local secondary schools.

The event built on our existing partnerships with glass artists and the British Society of Scientific Glassblowing and in support of our current exhibition programme.

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MEMBERS NEWS GRAHAM + SIBBALD CHARTERED SURVEYORS + PROPERTY CONSULTANTS

EXCITING TIMES AHEAD IN AYRSHIRE The commercial property market has experienced one of the strongest performing periods in a number of years despite economic uncertainty, consecutive interest rate hikes and cost of living increases, with strong demand for all sectors throughout Ayrshire.

Modern industrial units of all sizes are currently in low supply, with a strong level of demand throughout all areas of Ayrshire. Graham + Sibbald have successfully completed the letting of a number of industrial units ranging in size and location for new-start businesses to long-established international companies. We anticipate this level of demand to hold strong and are currently advising clients in the development of new-build accommodation to satisfy the ongoing demand.

The office sector has seen the greatest change in recent years as a result of a shift in working patterns following the Covid-19 pandemic.

This has resulted in increased demand for modern flexible office accommodation from small business centre suites to large open plan floorplates and pavilion style offices. Many companies and individuals have adopted a hybrid working style seeking flexible space providing

YOUR BUSINESS | WINTER 2023

ANNICKBANK INNOVATION CAMPUS, IRVINE, KA11 4LF NEW ENERGY EFFICIENT OFFICE ACCOMMODATION

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collaboration and meeting space rather than traditional high density office accommodation.

Fraser H Lang, Partner and Head of Ayrshire at Graham + Sibbald comments, “The new-build office space currently available within Ayrshire includes market leading, energy efficient and flexible accommodation at Annickbank Innovation Campus, Irvine and the HALO Enterprise & Innovation Centre, Kilmarnock, the quality of which is normally only available within large city centres. Rents are available at a fraction of city centre costs whilst benefitting from all that Ayrshire has to offer.”

The retail sector is also slowly recovering throughout Ayrshire, with a resurgence in demand from small local independent retailers, providing boutique-style individual offerings.

Graham + Sibbald offers a high level of personal service, specialist skills and local knowledge from the largest multi-disciplined team of property professionals within Ayrshire, providing a full range of commercial and residential property services from their offices in Ayr and Kilmarnock.

Graham + Sibbald are delighted to act on behalf of North Ayrshire Council to market their new state of the art energy efficient office development at Annickbank Innovation Campus, Irvine. The development comprises new-build office pavilions, each contained within a two-storey detached building set within a landscaped business park environment.

The high quality accommodation on offer provides a choice of floorby-floor suites or entire pavilion building and meets low carbon sustainable targets. The buildings can accommodate bespoke office fit-out requirements and benefit from dedicated car parking, electric vehicle charging facilities, accessible parking and are fully

Equality Act 2010 Compliant, with passenger lifts.

The anticipated full completion of the development will be December 2023, providing office suites from 186 sq m (2,003 sq ft) to 1,285 sq m (13,841 sq ft) which are ideally suited for SME businesses upon flexible lease terms and competitive rental packages.

Please contact Fraser H Lang to view or obtain further information.

Graham + Sibbald on 01563 528000 or find full details on our website, www.g-s.co.uk

COMMITMENT TO TECHNOLOGY FROM WALLACE MCDOWALL

2023 has been an extraordinary year for Classique Blinds, as Executive Director Clara joined her husband James in steering their beloved business, which James had been running by himself previously.

Clara and James also took the time to expand on their manufacturing operation, a true testament to their dedication to growth and excellence. Classique Blinds work so hard because they love what they do. And with that love, they have always wanted to offer their customers the best service possible. There’s not a challenge Classique Blinds won’t accept in order to provide a solution for their customers’ needs.

This year was also remarkable as they were able to dedicate time to different causes close to the teams heart. Classique Blinds organised a fundraiser to support Islay Dog Rescue and shed some light to those organisations who are doing an amazing job providing homes for dogs. The team feel truly lucky that they were able to give back to the community that supports them. Being able to make a positive impact on other people's lives is truly what life is all about.

Classique Blinds are also very proud to announce that they are Real Living Wage accredited, meaning that anyone who works for them will be paid a minimum of the real living wage.

Classique Blinds wouldn’t be able to do all this with anyone but their hardworking team and loyal customers. Every challenge becomes an opportunity, then every triumph becomes a moment of celebration!

Wallace McDowall Ltd. recognises the challenges in the current climate and has made a significant investment of over £1million over the last 12 months in new technology across the business.

The strategic decision to introduce Cobots and an additional new Robotic Weld Centre to their Fabrication Department to work alongside their skilled employees reflects on their commitment to staying at the forefront of innovation and maintaining a competitive edge in the industry. Embracing cutting edge technology is not just about staying up to date, its about revolutionising the way they do business. These investments will pave the way for increased efficiency, improved product quality and a more seamless customer experience. As they embark on this exciting journey of technological advancement, they are poised to redefine the standards of excellence in their field.

Further to this Wallace McDowall Ltd. are also proud to announce another successful accreditation through BSI - ISO45001. A globally recognised standard for Occupational Health & Safety Management Systems. This achievement underlines the company’s unwavering commitment to provide a safe and healthy working environment for their employees and stakeholders.This accreditation confirms that Wallace McDowall Ltd. has met rigorous criteria, demonstrating its dedication to ensuring the well-being of their workforce.

This achievement is expected to have several positive impacts on Wallace McDowall’s operations. It will enhance their reputation as a responsible and safety conscious company. Making it more attractive to customers, partners and employees. www.wallacemcdowall.com

YOUR BUSINESS | WINTER 2023

A YEAR OF ACHIEVEMENTS FOR CLASSIQUE BLINDS

MEMBERS NEWS 35

AYRSHIRE COMPANY MARKS RECYCLING ANNIVERSARY WITH 125M CYCLE AND £1K CHARITY PLEDGE STAFF from Ayrshire-based Optimum Eco Group recently took part in a gruelling 125mile cycle as part of a nationwide event to mark the 15th anniversary of the UK’s Waste Electrical and Electronic Equipment (WEEE) regulations.

They also marked the milestone by pledging £1k to North Ayrshire Foodbank, to give something back to the local community.

The cycle was organised by REPIC, the leading WEEE compliance scheme, staging a cycling relay over 15 days, inviting its recycling partners from across the UK to pedal with them.

Restructa Ltd (Optimum Eco Group’s TV recycling arm) works closely with REPIC to handle electrical waste from Scottish Borders Council and City of Edinburgh Council sites, while CCL North Ltd (its other specialists recycling arm) has widened the work carried out to include other waste streams including small electricals and batteries.

Brian McMahon, Director at Restructa, said “At the end of last year Restructa and CCL merged under the parent company Optimum Eco Group and as we move forward with our combined expertise, we are confident our relationship with REPIC and the rest of our client base will only get stronger as we continue to invest in new, improved technology and continued training and development in order to continue offering our first-class service.”

Brian McMahon was joined by Alison Gallacher, Director at CCL, on the peloton over two days on pedal and e-bikes from Edinburgh to Eyemouth, then on to Morpeth.

REPIC applauded the efforts of its partners from all over the country, who completed a combined 850miles over the course of the challenge. www.cclnorth.com

EXCITING GROWTH NEWS FOR ARENA HR LTD It’s certainly the season of change for local HR Consultancy Arena HR, who have recently moved into their new office in Kilmarnock.

Working within the Microtech Business Centre on Hill Street, Arena HR have taken over the old Board Room of Microtech Group, leaving their home for the past 5 years in the Ingram Enterprise Centre. Not only have they moved office to a larger space, they have their latest new employee starting as Nicole Kennedy arrives to provide vital support.

They say everything comes in threes, and

the final growth news from Arena HR sees them winning a new large tender to be the Outsourced HR Consultancy for MG ALBA. Another Gaelic organisation added to their client base.

Laura Rennie, MD of Arena HR stated; “Working with MG ALBA and BBC ALBA is a dream come true for us. Having another Gaelic organisation in addition to our work

with Bòrd Na Gaidhlig, Western Isles Citizens Advice Bureau, Sabhal Mòr Ostaig and An Lòchran means we need to sharpen up on our Gaelic skills!

“It’s a little bit different for an HR Consultancy, we always thought our niche was our approach to HR but we are quickly becoming the Go To Place for Gaelic organisations and charities. If you speak Gaelic please reach out to me!” www.arenahr.co.uk

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MEMBERS NEWS

HAPPY BIRTHDAY TO MANCINI’S Who would have thought 110 years later when Antonio Mancini left Atina near Cassino, Italy in 1892 as a 7-year-old boy looking for a better life, his company would still be trading today on the Ayrshire coast.

Antonio’s early life took him to London, Dundee, Glasgow and finally arrived in Ayr in 1910. 1913 he set up Mancini’s ice cream.

After peddling the streets of Ayr for 10 years with his horse and cart selling ice cream 1925 saw the opening of the Royal café in New Road, Ayr. During the 30’s/40’s Mancini had ice cream kiosks on Ayr seafront.

This café was a landmark in Ayr trading for 105 years. After coming through two world wars and many recessions. The company thrived through good and bad

times with son Michele at the helm for over 60 years.

Son Filippo took charge after Dad retired pushing the company forward with his involvement through the Ice Cream Alliance. Mancini’s were supplying wholesale Ice Cream through the west of Scotland for around thirty years, Early 2000’s saw Mancini’s enter the Wedding industry with ice cream carts and alco slush and this was a massive hit averaging around 100/ 130 weddings per year. Today, Filippo, 3-time national President of the Ice cream Alliance, four times UK national ice cream champions, 3-time winner of Scottish wedding awards.

Now semi-retired, Filippo still produces ice cream on Prestwick beach with no intention of fully retiring just yet.

NICOLSON DIGITAL CELEBRATE SCOTTISH GOVERNMENT WIN

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Nicolson Digital Ltd is a specialist mapping company based in Largs.

Many people associate them with the traditional folded paper street or tourist maps.

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A significant part of their business is the supply of mapping data, production of Large Scale Ordnance Survey (OS) extracts for planning applications and land registration purposes. They even prepare the mapping for specific events throughout Scotland. (Including Santas’ annual Sleigh Tour of Largs.)

At the end of July the Scottish Government, in the form of eDevelopment.

Scot, invited companies to submit tenders to allow customers to access Large Scale Ordnance Survey Data to create their own plan for an application.

Though it took a lot of time and effort, Nicolson Digital Ltd were delighted to be able to submit a tender.

Director Robin Nicolson said “Preparing the tender response was a big task and we are delighted to have been one of the successful applicants”.

From the 1st of September Nicolson Digital Ltd are one of only two companies that have been approved for the supply of planning application maps on the eDevelopment.scot website.

The eDevelopment.scot website directs anyone that requires a Large Scale Ordnance Survey extract towards https://nicolsondigital.com. Once here, the website allows clients to create their plan ready for submission to the relevant authority. The plan itself is accurate, current and meets all the technical and legal requirements for applications.

Should customers have any issues in creating their plan, the team at Nicolson Digital is on hand to provide expert assistance.

The Board of Directors is delighted to welcome the following companies as recently joined members of Ayrshire Chamber of Commerce and Industry:

ALLOWAY RAILWAY TUNNEL ART SCIO Alloway

ARNOLD CLARK IRVINE MINI Irvine

BEYONDHR

FERGHAUS LTD

Kilmaurs

FIRE LINK PROTECTION FRIENDS OF DUNDONALD CASTLE SCIO

KW ANDREW BRYDEN Ayr

SMART WORKING SERVICES LTD

GANNET PRODUCTS LTD

CORESPACE UK LTD Ayr

CRAICIN TOURS LTD

Ayr

DEMENTIA FRIENDLY TROON & VILLAGES

Troon

GEMMELLS VAN SALES LTD

NARTURE CIC

Ayr

NUTSHELL MONEY LTD

Ayr

OCTAVIS

Kilmarnock

Ayr

HGLC LTD

PRESTWICK AVIATION TOURS

Dalry

Troon

HOLIDAYS FROM HAYLEY

PRO PAINTS

New Cumnock

Ayr

RALSTON CONTRACTS LTD

HOLLY BLUE CREATIVE

Troon

Dundonald

Ayr

DEREK DUNLOP PHOTOGRAPHY

HOWFORD HYDRAULICS LTD

REWARDS TRAINING RECRUITMENT CONSULTANCY

Troon

SLANJAVA LEARNING LTD

Glasgow

CHARISMA BLINDS

Stewarton

Kilmarnock

Kilmarnock

Dundonald

CLASSIQUE BLINDS

KP CUMINGS AND SONS LTD

SERENDIPITY

Largs

Glasgow

Stevenston

KO-NEKT CHILDCARE CIC

Saltcoats

Mauchline

Troon

STRAND PR Barkway

T WALSH CONTRACTS LTD Ayr

THE HR PRACTICE LIMITED

East Kilbride

THE INVENTOR'S GIN CO. LTD Ardrossan

TLC SCOTLAND LTD

Prestwick

WILSON WINDOWS & DOORS LIMITED

Stewarton

Glasgow

We want to recruit more members to strengthen your business network and create more business opportunities for you. We are asking you to help by referring companies you know to us. When they join, we’ll reward you with a choice of special offers to help your business. Call the membership team on 01292 678666 or visit the referral page on our website - www.ayrshire-chamber.org/member-benefits-services/referral-scheme.

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