Ayrshire Chamber of Commerce Your Business Autumn 2015

AUTUMN 2015 ÂŁ2

business your

the magazine of Ayrshire Chamber of Commerce and Industry

Ayrshire Business Week 2015 5th - 9th October

#beconnected

www.ayrshire-chamber.org

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Ayrshire Chamber of Commerce & Industry, The Mezzanine, Glasgow Prestwick Airport, Prestwick, KA9 2PL Email: enquiries@ayrshire-chamber.org Web: www.ayrshire-chamber.org Tel: 01292 678666 President

Stuart Cresswell

Chief Executive

Valerie Russell

Development Manager

Helen McBride

MAGAZINE Editorial Content: acameron@ayrshire-chamber.org

Ad Sales:

Design & Typesetting:

nsykes@ayrshire-chamber.org

Adver tisingworks Scotland Ltd

www.advertisingworks.co.uk

Print & Distribution: www.brown-bros.com

PARTNERS FOR BUSINESS Ayrshire Chamber wishes to acknowledge the support of the following companies as sponsors of our Partners for Business programme.

My two years as President of the Chamber has whisked past quickly – time flies when one is enjoying oneself. It has been both an enlightening and enjoyable period.

Enlightening because, as a member, I had not truly appreciated the range of services and benefits on offer from the Chamber, just the obvious ones I have come across or used e.g. training academy, HR service, Westfield Health and networking events. So much happens in the background and I have since learned the impact which the Chambers has, for example, in connecting businesses; being their voice at the national arena; promoting Ayrshire in and supporting international trade.

Val Russell, CEO of the Chamber, mentioned in the last magazine of the continued support we are giving to the future of Prestwick airport. The Chamber board received a presentation from their chair Andrew Miller and welcomed the aspirations to make it a success. When Val and I met with the new MPs for Ayrshire, we were equally encouraged by their enthusiasm to support the development of a sustainable future for the airport and in the forthcoming UK Spaceport bid.

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I have since learned the impact which the Chamber makes...

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One of the Chamber’s greatest contributions is the increasing support and development of young people in partnership with businesses, education, skills development agencies and statutory organisations. We hope to be expanding our role in this arena working in partnership with both public and private sector to improve employment opportunities for young people in Ayrshire. Just watch this space!

My journey has also been enjoyable, not least because of the range of interesting people I have met through the Chamber events and business networks, from businesses of all sizes and different

WAIYIN HATTON

sectors. Whilst businesses compete with other, I also sense that they see the need to work together to make Ayrshire a stronger economy and putting it on the map. For example, in this the Year of Food and Drink in Scotland, our local producers and their offerings are certainly making their mark.

And so after two magnificent Chamber Annual Dinners and the 2014 Business Week, I am going to enjoy myself at the next major event in October to celebrate local achievements in the Business Awards dinner at Seamill Hydro. And of course, not forgetting the Ladies Lunch in the same week at Trump Turnberry.

Having initiated a Board Development session in my first year and a Strategy Development session in my second year, the board now systematically review its own performance and how best to deploy the expertise of its directors.

We review and refresh the business plans in driving a more ambitious way ahead for the benefit of our members.

In ending my term, I must give Val and the Chamber team not just a huge thank you and praise for their work for members, but also to congratulate them for achieving reaccreditation with British Chamber of Commerce after an intensive assessment process. Only seven Scottish Chambers hold this award. I also want to thank my fellow board members for supporting me and giving their own time as a volunteer to contribute to the success of the Chamber.

YOUR BUSINESS | AUTUMN 2015

CONTACTS

TIME FLIES WHEN ONE IS ENJOYING ONESELF...

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CHAMBER NEWS

NEW APPOINTMENTS TO THE BOARD Scottish Secretary of State David Mundell addressed the audience at Ayrshire Chamber of Commerce’s Annual General Meeting last week and expressed his desire at maintaining strong working links with local businesses.

Mr Mundell said: “Local chambers of commerce have a vital role to play in the local community. They help promote business in the area while supporting jobs and economic growth within Ayrshire and beyond.”

The Conservative Minister also joked about his time with Ayrshire Chamber of Commerce between 1997 and 2000.

He added: “My mother still gets on at me about leaving that job. In her eyes it was a proper job and not what I do now!”

During the AGM, four new appointments were made to the board of directors.

YOUR BUSINESS | AUTUMN 2015

Lorna Gibson of QTS Group, Dave Wilkinson of Launch Scotland, Lorraine Stevely of Sercon Support Services and Marjory Calder of Ocean Blue Consulting were all voted on to the board.

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Stuart Cresswell was named President replacing Waiyin Hatton who stands down after her two-year term.

Ayrshire Chamber CE Val Russell, said: “We’re delighted to welcome the four new appointments onto our board who we believe will add fresh imputes and ideas to Ayrshire Chamber.

“I would also like to thank Waiyin for her time as president in helping grow the organisation over the last two years. We are now looking forward to continuing that with Stuart as President.”

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let’s get social #teambbdsocial

meet Lorna She loves cool pictures and video and knows how to make them work for your business.

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CHAMBER NEWS

DONATE PRIZE FOR AYRSHIRE CANCER SUPPORT Ayrshire Cancer Support are our chosen charity for this year’s Ayrshire Business Awards dinner on Thursday 8th October at Seamill Hydro.

Each year we host a raffle at the dinner and are always taken aback by the generosity of our membership who donate some fantastic prizes – and this year we’re looking for you to support again.

Val Russell said: “Ayrshire Cancer Support work extremely hard and we are delighted to have them as our chosen charity at this year’s dinner.

“We are extremely fortunate to have such a fantastic membership who always donate some fantastic prizes to help raise money.”

This year’s Business Awards will be hosted by Karen Dunbar.

Should you wish to donate a prize for the raffle, please contact Laura Mills at Entourage UK on 0141 887 6181 or laura@entourageuk.com

YOUR BUSINESS | AUTUMN 2015

Quality Decorating and Painting

AYRSHIRE & ARRAN TOURISM TEAM… THE STORY SO FAR Almost everyone across Ayrshire gets something from the tourism industry and almost everyone has a role to play in making the region more successful. Partnership and collaborative working has and will continue to be central to the Ayrshire & Arran Tourism Strategy with activities and achievements to date reflecting the positive impacts of this approach since being put in place by the Tourism Leadership Group with the introduction of a dedicated Tourism Team.

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Office : 33 Ardrossan Road, Seamill

Working across the three unitary authority boundaries, the Ayrshire & Arran Tourism Team have brought the industry closer together to create new visitor experiences, to improve communication and to share skills, knowledge and resources.

Within a short time, the team delivered a wide range of projects in line with the strategy’s aim and ambitions.

These include: working partnerships, community engagement, a watersports website, Tourism Champion volunteers and successful marketing and branding at major tourism and sporting events.

With a joined up approach to tourism development Ayrshire & Arran is showing

it has potential to grow market share, capture new markets and extend the season. A pan-Ayrshire tourism team offers a unique opportunity: a team that can perform effectively with local, regional and national partners.

With visitor expectations now changing fast, it’s important to work together, be creative, embrace digital technology, and make sure that Ayrshire & arran can stand out from the crowd as a significant player in Scottish tourism.

#teambbdsocial

meet Lynsey She lives and breathes Facebook and has engaged with over 2Million people to build our clients’ brands.

Visit www.ayrshire-arran.org to access the resources and find out more about Ayrshire & Arran Tourism Team’s current initiatives.

3 YEAR ACHIEVEMENTS 19%

16%

Increase in tourism revenue

Increase in spend per visitor

5%

2%

Increase in employment supported by the sector

Increase in annual number of visitors coming to Ayrshire & Arran

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NEWS

MINIMUM WAGE WARNING

YOUR BUSINESS | AUTUMN 2015

Businesses that fail to pay their employees a minimum wage of £7.20 by next April could face fines of up to £20,000, warns David Cameron.

In Chancellor George Osborne’s summer budget, the Conservatives announced that the government would receive a ‘pay rise’, with the national minimum wage being increased from £6.50 to £7.20 to those aged over 25.

The wage increase will kick in from April 2016, so Cameron has taken the opportunity to warn employers from breaking the rules.

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VIBRANT FUTURE TO ENLIGHTEN

Enlighten Training is the new and vibrant name for Forget Me Not (Scotland).

The change marks a really exciting period for Enlighten Training as they prepare to launch their innovative, empathy led and activity based training in dementia and mental health under their new branding from the 1st of October.

Enlighten Training’s CEO, Catriona MacIntyre, explained the decision to re-brand the company was to reflect what is now offered.

She said: “The reason for rebranding was primarily due to the expansion of the range of training and participative workshops.

Re-naming the company Enlighten Training encompasses not just our range of dementia courses but our additional services in mental health.

“It took a long time to determine the ideal name and logo but we think we have nailed it. The word enlighten means to impart knowledge and education on a subject, to shed light on something and to free from ignorance and prejudice. We think this sums us up perfectly!

“We have put a lot of time and effort into conveying our message through our logo and name. Purple is the universally accepted colour for the movement of dementia and Alzheimer’s and also a colour for healing so we really needed this in our logo.

“We wanted to stand out with purpose and meaning and we think we now do.”

CHAMBER NEWS

ON A PATH TO SOMETHING BETTER?

Business Excellence recognises those small and medium enterprises who strive for continuous improvement in their business.

The annual award, which is presented to winners at Ayrshire Chamber of Commerce’s Annual Dinner, has two categories – Service and Manufacturing.

This prestigious accolade rewards those Small and Medium enterprises based in Ayrshire who are committed to excellence and following a path of continuous improvement.

And Ayrshire Chamber of Commerce will soon start the process for Business Excellence 2016 with a revised process to allow more organisations to participate. The application will stimulate self-assessment and set a pathway to take your business forward.

The award is free to enter and open to any company with less than 250 employees in the manufacturing or service industry with the winners announced in Spring 2016.

Nicola Sykes, Project Executive, Business Excellence Ayrshire, explained: “The Business Excellence Award is not only a prestigious award, but also a hugely beneficial process for your business.

“The unique application process requires you to evaluate your own business and performance. Ayrshire has many top achieving organisations as is shown in the Ayrshire Business Awards. Perhaps it’s time for you to think about the next step to help you sustain your success?

“You may not realise it, but there are many businesses doing things without considering what they are doing which may be considered as excellent in a formal setting.”

bbd social

So, if your business is following a path of continuous improvement, or involved in: Investors in People, ISO 9000, ISO 14000, Charter Mark, Six-Sigma or any other of the main innovation or quality programmes, why not enter?

turning pokes into pounds

The fundamental concepts of excellence can be recognised in top performing organisations be they large or small, for profit or not for profit. While the labels that are attached to these can sometime be off putting, there is no doubting the value to the business.

Arrange your free social strategy meeting today and see how we can make social media work for your business...

“

The award is FREE to enter and open to any company with less than 250 employees...

”

Previous winners of Business Excellence have included; Sigma Aldrich, The Cook School Scotland, Begg Scotland, Woodward Aircraft Engine Systems (Prestwick), Brownings the Bakers and South Beach Holdings (Scotland) Ltd and last year’s winners William Tracey Group (Irvine) and Utopia Computers.

Nicola added: “Watch out for an announcement due mid-October. You may find yourself invited back for another decoration.”

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YOUR BUSINESS | AUTUMN 2015

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BAE SYSTEMS REGIONAL AIRCRAFT EIGHTY YEARS YOUNG AND STILL GOING STRONG

On 9 August 1935 - 80 years ago Scottish Aviation (SAL) was founded at Prestwick by Group Captain David McIntyre and Douglas-Douglas Hamilton who two years earlier had made international history by being the first men to fly over Mount Everest in specially converted biplanes.

Aerospace in 1977, the re-vamped Jetstream 31 was introduced to worldwide success, followed by the bigger Jetstream 41.

The new company was determined ‘to establish the aviation industry in all its branches in Scotland’ and it is a tribute to their vision and determination that the entities descended from Scottish Aviation are still active at Prestwick today - aviation companies BAE Systems Regional Aircraft and Spirit Aerosystems - while the airport and air traffic control centre also derive from that earlier time.

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Initially flying training was undertaken and then, during the war, repairs and modifications were undertaken on a wide variety of both UK and American aircraft. Post war, SAL’s Scottish Airlines flew for some 15 years opening up routes for other airlines in Europe and the company’s first aircraft designs – the Pioneer and bigger Twin Pioneer – went into production.

Through the 60s-70s SAL undertook aircraft aerostructures, maintenance, upgrades and modifications to both civil and military aircraft. Production of the Bulldog light trainer and Jetstreams for the RAF and Royal Navy followed. When SAL became part of British

All told, nearly 1000 aircraft were built by SAL at Prestwick, thousands of aerostructures parts were constructed, and countless aircraft maintained.

All told, nearly 1000 aircraft were built by SAL at Prestwick...

”

Today, as part of BAE Systems, the Prestwick unit is a service and support business, focussing on continued airworthiness, design, engineering and customer support – including spares services, modifications, upgrades, technical publications, flight operations support and much more for an in-service fleet of some 550 aircraft, with more than 170 customers in 80 countries.

The aircraft supported are the BAe 146/Avro RJ regional jets (80-112 seats), the Advanced Turboprop (64 seats and freighter variant), the Jetstream 31/32 and 41 (18-29 seats) and the earlier BAe 748 turboprop.

Most activity is centred on the BAe 146/Avro RJ. As well as passenger and freight airline

customers Regional Aircraft has engineering responsibility for the BAe 146 Atmospheric Research Aircraft which it converted into one of the world’s foremost atmospheric research aircraft in the early 2000s.

A lot of work is underway at the moment helping operators in North America to convert BAe 146/Avro RJs into aerial waterbombers to fight wildfires. The Prestwick team are also studying ways to extend the utility of the BAe 146/Avro RJ to ensure that this aircraft can continue in a variety of roles for many years yet.

BAE Systems Regional Aircraft has also widened its scope and has European Aviation Safety Agency (EASA) Part 21G and J approvals which means that it can do design work and, through its extensive supply chain experience, manage production work on any aircraft type.

Currently it is busy designing and producing upgrades for aircraft interiors and avionics on both Boeing and Airbus aircraft and also does specialist work on the new Mitsubishi Regional Jet from Japan.

www.radhotelgroup.com

R

obert and Vivien Kyle, owners of the RAD Hotel Group, originally were hairdressers to trade. The Ayrshire based husband and wife teams drive and ambition saw them turn their attention to the licensed trade in 1991 with the purchase of The Sun Inn in Cumnock. They expanded by acquiring The Black Bull in Mauchline in 1995, the couple then went on to buy the Lochside House Hotel in New Cumnock in 1999. Set within 20 acres of land, overlooking The Loch of the Lowes and with the nearby Creoch in sight. The hotel boasts magnificent views of the surrounding Ayrshire countryside.

Throughout the years it has grown in stature, reaching resort status as the Lochside Hotel, Lodges and Spa. As an award winning venue, it offers a luxurious, majestic and spectacular setting. This flagship hotel, ‘Ayrshires hidden Gem’, boasts a four star rating from the Scottish Tourist Board.

In 2008 Robert and Vivien purchased The Carlton Hotel, which was ideally situated between Prestwick and Ayr. The Carlton Hotel combines a comfortable and relaxed atmosphere with a modern streamlined interior. From the public spaces through to the 39 guest rooms. The use of bold colour, rich textures and contemporary artwork creates a vibrant ambience throughout.

The introduction of Logans Bar Restaurant compliments this unique environment, providing a first class experience whatever the occasion.

Their business ventures in the world of hospitality continued with the purchase of The Shawlands Park Hotel in 2011. This venue is tucked away in rural Lanarkshire within the picturesque Clyde Valley and is set in its own extensive grounds. Placing their own unique stamp on the venue it was renamed to the Radstone Hotel in 2013. This spacious and unique hotel combines Lochside | T:01290 333000 | www.lochside-hotel.com

modern and eclectic styles, resulting in a dynamic atmosphere.

Boasting 44 guest rooms including spacious suites. The Opal Bar Restaurant and Lounge offers the ultimate social and dining experience, with a varied menu to choose from.

The event facilities within the Radstone consist of three meeting rooms and a Function Room which is the largest in South Lanarkshire and can hold up to 350 guests. Alternatively it can be split to accommodate less, retaining the perfect atmosphere for your wedding, celebration or meeting. We are sure this hotel will exceed your every expectation.

RAD have continued with another successful period of growth in the Hotel and Leisure industry in 2015. The Hotel and Leisure market is competitive and the increase in business is due to continued investment in new facilities. The directors’ believe that the company is in a good financial position and remain confident that the company will continue to grow.

In April 2015, Robert and Vivien were awarded the “Best Independent Hotelier of the Year Award” at the Scottish Hotel Awards. At the same event Isabel Dickson was awarded “Best Spa Therapist” and Morven Geals was nominated in the “Receptionist of the Year”. At the RAD Hotel Group our staff are key to ensuring a perfect customer experience and as such these awards are a reflection of the high standard within our group.

With Christmas fast approaching Robert and Vivien would like to welcome guests, both old and new, to celebrate the festive season in style.

Radstone | T:01698 791111 | www.radstonehotel.com

Christmas All Wrapped Up Party Night | Festive Fayre Christmas Day Lunch Hogmanay Ball Private Dining Boxing Day Lunch

Book Now Carlton Hotel | T:01292 476811 | www.carlton-prestwick.com

Royal Hotel | T:01290 420822 | www.royalhotelcumnock.com

NEWS

SKY-HIGH NUMBERS ATTEND AIRSHOW

Huge numbers descended to Ayr for the massively successful Scottish airshow on the first weekend of September.

Numbers, estimated to be around the 120,000, visited over the weekend of 5 and 6 September An estimated crowd of 120,000 attended the Scottish Airshow on Saturday after it was given the go-ahead following the Shoreham tragedy.

Crowds gathered at Low Green to watch a series of displays from aircraft including the Red Arrows, Spitfires and one of the final Scottish flights of a Vulcan jet.

YOUR BUSINESS | AUTUMN 2015

CONTACTLESS PAYMENTS ON THE RISE

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glasgowprestwick.com Call 01292 511211

Small businesses could increase their profits by accepting contactless payments, after the spending limit was recently raised from £20 to £30, allowing customers to quickly purchase items from small retailers.

The UK Cards Association, the trade body for the card payments industry in the UK, estimates that the UK is quickly becoming a cashless society, with SMEs expecting to accept contactless payments.

Graham Peacop, chief executive officer of the UK Cards Association has welcomed the limit increase. “With more contactless cards in wallets than ever before and a growing number of retailers accepting contactless payments, we have seen a huge rise in the number of payments being made.

“The growth in contactless payments shows people want to use contactless cards and increasing the limit gives customers even more opportunities to pay in this way.”

MEMBER NEWS

YOUR BUSINESS | AUTUMN 2015

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A GROUP CALLED DIGNITY PA

RTNER

Ayrshire Hospice improves the lives 4 BUSIN of people who have life-limiting ESS illnesses including cancer, heart failure and lung disease. It helps them to live as actively as they can to the end of their lives, however long that may be.

Hospice care is free for patients and their carers, family members and friends but it isn’t free to provide. That means Ayrshire Hospice has to find £7.2 million each year to run all its services.

So, when Ayr-based marketing agency, Launch, heard that the hospice needed some brand aid, they volunteered to help.

David Wilkinson, Director at Launch, said: “Dignity is at the heart of everything the hospice does. And that’s why it is the name the charity has given its new interdisciplinary working group set up to look after people’s emotional, spiritual and social needs.

Our first job is to design an identity for the Dignity Group that acts as a simple and strong expression of its purpose and aligns it to the charity’s existing brand. We will then create a range of printed materials to communicate key care messages in a way which makes people feel in control, valued, confident, understood and respected.

For over 25 years, the hospice has been doing fantastic work for the people of Ayrshire and Arran. We now intend to do the same for it.”

Katie Ronald, Head of Communications at Ayrshire Hospice, said: “Attractive and understandable literature, meaningful dialogue and eye catching graphic design are crucial in supporting the hospice’s work. So, naturally we were delighted when Launch offered their free support to our team. Being able to tap into the skills, creativity and expertise on offer at Launch will, I’m sure, provide rocket fuel for our charity and have a real impact on our success.”

Yoda, Grandmaster Jedi

MEMBER NEWS

SWEDISH PET FOOD ARRIVES IN SCOTLAND New Ayrshire Chamber member Husse began their Scottish operations with the royal seal of approval.

The Swedish pet food manufacturer has set up their latest franchise near Cumnock and to launch their move into Scotland with a dog show at Dumfries House.

The Scottish franchise is run by Kevin and Andrea Simmonds who we sent an e-mail to their local estate to ask if they could put up a tent and try to sell food to the local dog walkers.

Kevin explained: “From that one e-mail a reply came we never expected. We were invited to a meeting at Dumfries House about the possibility of hosting a dog show.

“It was incredible, Husse Scotland with no trading history, and no franchisees at the time in Scotland, went to a meeting armed only with enthusiasm and a few food samples.

“We were asked to put on the first dog show at the estate at the request of HRH Prince Charles. The Prince was determined he wanted a fun dog show, we agreed

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YOUR BUSINESS | AUTUMN 2015

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knowing if we get this right it’s a great start for Husse Scotland and we felt it was.”

Kevin added: “I have owned businesses in Ayrshire for 15 years and this has been the best launch of a company I could ask for, from a tentative e-mail to what we achieved on the day is amazing for our company.”

GOVERNMENT LIFTS RESTRICTIONS TO HELP SMES GAIN QUICKER PAYMENTS The Department for Business, Innovations and Skills (BIS) announced it will free businesses from restrictive clauses that ban the use of invoice finance, a popular source of income for small and microbusinesses.

Government estimates reveal SMEs are owed £26bn in late payments, and they are spending on average £10.8bn a year in an attempt to recover overdue payments.

BIS now plans to nullify these clauses by 2016, giving SMEs the right to receive finance through their invoices.

Anna Soubry, the Government’s Small Business minister has welcomed the decision to lift anti-invoice restrictions on small firms.

She said: “Small businesses are the economic backbone of Britain and by scrapping restrictions on invoice finance, thousands of firms across the country could benefit from faster access to hard-fought funds.”

Invoice finance allows businesses to apply for finance using invoices for money owed to them - letting SMEs to gain their income faster, while avoiding the late payment fees.

PRESTWICK’S COLLABORATIVE WORKING HUB

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A Prestwick graphic designer is offering businesses that operate from home a unique opportunity to work in a creative and collaborative environment.

Tom McCrorie of Atom Create has revitalised office space on Prestwick’s Main Street and invited the local business community to join him in his new working home.

With over 20 years’ experience as a graphic designer, Tom decided to set up on his own in 2007 and set up on his business from a shed in his garden. While this brought success, he believed it left him short changed.

Tom felt there was a need to find his own premises to underline his professional outfit he had worked hard to build. He said: “Working from home was good but in order to grow the business, but I felt it needed its own space.

“So earlier this year the opportunity came up to rent a very cost effective and awesome office space with enough room for eight desks and a breakout space for chilling and relaxing. Some clients like that fact that you have offices and they feel that they can show off to their peers that they use a design company with physical premises.”

Having desk space to rent has proven to be very successful for Tom with all bar two of the desks already hired out for use.

He added: “It has proven to be highly valuable and beneficial not just for myself but the others who work here. It has opened up networking partnership working opportunities.”

Visit atomcreate.com for more details.

YOUR BUSINESS | AUTUMN 2015

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GET SET FOR AYRSHIRE BUSINESS WEEK

Ayrshire Business Week is almost upon us!

The five-day series of events takes place from Monday 5th October to Friday 9th October in venues across Ayrshire with the aim of encouraging business to trade locally.

LAUNCH EVENT WITH BUSINESS GATEWAY

YOUR BUSINESS | AUTUMN 2015

Monday 5th October Greenwood Centre, Irvine From 9.30am to 12.30pm Hosted by Gary Ennis and Colin Kelly, NSDesign with guest speakers.

Change - and why your business needs to embrace it with Ali Noble, Strategem Scotland Ltd It’s a constant force affecting your business every single day. It can throw up incredibly exciting opportunities one minute and crush the dreams of hard working business owners the next.

You can’t stop change, or even control it. But you can decide how to react to it.

This fast moving, interactive session will help you establish a framework to deal with change more effectively ensuring you reap the rewards and protect yourself against the risks.

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Ayrshire Business Week will visit Irvine, Ayr, Turnberry, Seamill and Kilmarnock as it pushes the area’s sector success across a series of events designed to promote, inspire and encourage industry in the region.

The Future of Web Stephen Whitelaw, Orthic Consulting The pace of change in life/society/technology is now increasing exponentially.

‘The Future of the Web’ is a fast paced presentation taking you through what is coming up in the next 2-3 years and how these new technologies will impact your career, your life and your business.

This event is free to attend and bookings should be made to ayrshire@bgateway.com AYRSHIRE CONNECTIONS B2B & TRADE CONFERENCE

Tuesday 6th October, University West of Scotland, Craigie Campus, Ayr From 9.30am – 3.30pm One of the biggest business to business events in Ayrshire, this year’s Connections conference is held at UWS as we look to our future workforce.

Over 80 businesses will be in attendance at the event and offers visitors an excellent opportunity to network, source new business and products.

Connections is free to attend.

Our partners from Business Gateway kick off the week at the Greenwood Centre, Irvine on Monday 5th October explaining the recent changes within Business Gateway.

SPEED NETWORKING

Sponsored by Royal Bank of Scotland, University West of Scotland, Craigie Campus, Ayr From 10am – 11.30pm Our unique facilitated speed networking will allow you the opportunity to sell your business to everyone in the room.

Places are strictly limited to one delegate per organisation to allow for the best mix. Don’t forget your 90 second sales pitch, business cards and promotional items.

Cost to attend - £15 for Chamber members, £23 for non-members.

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DEVELOPING AYRSHIRE’S YOUNG WORKFORCE

University West of Scotland, Craigie Campus, Ayr From 1.30pm – 3.30pm 1.30pm Welcome and introductions Val Russell CEO Ayrshire Chamber 1.40pm Roseanna Cunningham MSP Developing Young Workforce Cabinet Secretary Fair Work, Skills & Training 2.00pm Alan Lee-Bourke, Global Cloud Delivery Executive, Microsoft 2.20pm Jim English, Hyspec Engineering Chair of Developing Young Workforce Ayrshire Partnership 2.40pm Q and A 3.00pm Conference Finish 3.30pm Vote of thanks and networking AYRSHIRE WOMEN IN BUSINESS LUNCH

Wednesday 7th October, Trump Turnberry Clubhouse, From 11am – 3pm Jump on the bus and ‘Be Connected’ at the Women in Business Networking Lunch. This year the event will be held in the famous and recently re-opened Clubhouse the Trump Turnberry Resort.

11am Meet at Prestwick Airport 11.30am Arrival drinks in the foyer, sponsored by Trump Turnberry 12.15pm 3 Course lunch 1.45pm Guest Speaker TBC 2.15pm Finish 2.30pm Return coach to Prestwick Airport Event sponsored by Westfield Health and West FM Member price £39, non-member price £49.

AYRSHIRE BUSINESS AWARDS

Thursday 8th October, Seamill Hydro From 6.30pm – 11.30pm Join us as the winners of the Ayrshire Business Awards 2015 are announced at Seamill Hydro.

Hosted by Scottish actress and comedienne Karen Dunbar, the Ayrshire Business Awards always proves to be a fantastic evening and celebration of Ayrshire business success.

READY STEADY ‘AYRSHIRE COLLEGE’ COOK

Friday 9th October, Ayrshire College, Kilmarnock Campus From 1.30pm – 4pm Join the fun tasting session in the Gallery Restaurant, Ayrshire College, Kilmarnock Campus to celebrate the success of Ayrshire Business Week 2015.

Two teams, each comprising of an Ayrshire College chef lecturer and chef student plus a ‘celebrity’ member of Ayrshire’s business community, will compete against each other to win the ‘Ready Steady Cook Ayrshire College Challenge’.

Both teams will each be provided with a selection of raw ingredients and 30 minutes to come up with the most innovative and tasty menu. Come along, enjoy a canapé and a Mocktail and play your part in voting for either the Purple Beetroot or Purple Onion Team. £5 donation from each ticket to the Ayrshire Hospice’s Go Purple Campaign.

To attend any of these events please visit: www.ayrshire-chamber.org

Ayrshire Business Week 2015 5th - 9th October #beconnected

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Registered Charity No. SCO 28222

Volunteering changes lives – the lives of the people receiving advice and support, and the life of the person freely giving their time and effort to provide that advice and support.

Being a volunteer has been shown to increase selfconfidence, self-esteem, promote positive health and recovery as well as boosting your career chances.

You can develop new skills and abilities and enhance your existing skills through supported development and certificated training.

Do you want to be the person who makes a difference?

Well, you can! Come and join North Ayrshire Citizens Advice Service, the charity that offers advice and support across the whole of North Ayrshire.

If you want a rewarding and stimulating opportunity then please contact our Volunteer Recruitment team on 01294 608142, or alternatively visit our website, www.nacasadvice.org.uk and apply online.

NACAS is a charitable company limited by guarantee, authorised and regulated by the Financial Conduct Authority and is a member of Citizens Advice Scotland, the umbrella body for all Scottish Citizens Advice Bureaux.

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North Ayrshire Citizens Advice Service (NACAS) is looking for talented, forward thinking, and dynamic individuals to join our Board of Directors. Please read on to discover more about NACAS and the positive work we do.

surgeries in Kilwinning, Beith and Stevenston

A volunteer led service which collectively includes 127 staff, volunteers and board members...

Formed in July 1998 from the amalgamation of Cunninghame Citizens Advice, the Unemployed Workers Centre and Arran Information and Advice, NACAS was incorporated into the Citizens Advice Service in August 1998.

Primarily a volunteer led service, NACAS collectively includes 127 staff, volunteers and Board members contributing to the service. Without our volunteers NACAS would cease to exist.

Over the years NACAS has faced many challenges and been involved in providing advice and assistance to the residents of North Ayrshire and beyond, across a range of issues including debt, employment, housing, benefits, consumer issues, etc.

In 2015, NACAS continues to build on its successes, delivering high quality advice and assistance to the residents of North Ayrshire as well as leading on a number of projects across the whole of Ayrshire. Whether through the provision of face to face advice at our bureaux located in Saltcoats, Irvine, Largs, Kilbirnie and Arran, or at our outreach

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Libraries, or by our Home Visiting team or through one of our projects, our clients and partners alike can expect the highest levels of service from a trusted and professional charitable organisation.

By adhering to our guiding principles of providing FREE, IMPARTIAL, CONFIDENTIAL and INDEPENDENT advice, NACAS is able to stand strong in

society, empowering individuals, ensuring no one suffers through a lack of knowledge of their rights and responsibilities and promoting equality within society.

NACAS is affiliated to the Scottish National Standards for Information and Advice Providers (SNSIAP), the accepted quality framework for agencies providing advice on housing, money, debt and welfare benefits issues and has achieved Level 3 accreditation.

NACAS also reports on matters of Social Policy through our umbrella organisation, Citizens Advice Scotland, which in turn reports directly into the Scottish Government, raising issues of the greatest concern within our community.

Few organisations have the ability, reputation and resources to deliver successful outcomes the way NACAS does, so if you’d like to become part of a forward thinking, successful local charitable organisation, then please call us on 01294 608140 or 608142 for further details.

YOUR BUSINESS | AUTUMN 2015

VOLUNTEER BOARD MEMBERS REQUIRED

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MEMBER NEWS

VOCA ACHIEVE ISO CERTIFICATION VOCA contact centre services confirmed their commitment ESS to quality standards by recently N I S U B 4 obtaining ISO 9001 Certification.

And despite VOCAs loyal clients understanding their commitment to quality and excellence, they wanted to take their claims a bit further by proving their transparent policy and strict quality controls with ISO certification.

Now VOCA have achieved the coveted certification, they are inviting clients, old and new, to scrutinise the steps they took to arrive at this impressive destination.

The certification proves that VOCA are serious about delivering a higher standard and quality of service along with a commitment to continuing the quality displayed in achieving the ISO: 9001 2008.

The ISO assesses a company’s ability using methods that lay the procedures bare while requesting complete transparency of operations. This is executed through various monitoring tools such as call recording, business investigations and external auditing.

This achievement will also enhance a customer’s confidence in the high quality services offered by VOCA while enjoying more efficient services as the company grows.

Joanna Hanley Operations Director: “VOCA are one of only eight call centres to achieve this world recognised Quality certification. Not many customers get to see their suppliers ‘back-office’ activities.

“This recognition demonstrates we can provide a quality solution from first evaluation to final delivery. By approaching all of our tasks in a systematic and process-driven manner we will continue to improve while investing in the development of employees and technology. The award of certification follows many months of hard work by everyone at VOCA and signifies a real demonstration of our commitment and plan to improve our professionalism, efficiency and organisational credibility.”

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NEW HOME FOR DESIGN COMPANY

YOUR BUSINESS | AUTUMN 2015

Kilmarnock has welcomed Alan White Design Ltd to its town centre.

The company moved from Kilmarnock from Glasgow this summer after outgrowing their original premises and allowed them to expand their workforce with two extra additions.

MD Malachy Ryan said: “We are a growing business and when it came time to move, we looked around for the most suitable location.

Kilmarnock was an ideal fit as it has the range of local suppliers, transport links and services that we require as a company.”

The building in Hill Street, Kilmarnock, is also home to local business Microtech Digital who have created a new website for Alan White Design which is due to go live in mid September.

STAFF MEMBERS AT VOCA CALL CENTRE RECEIVE THEIR ISO QUALITY CERTIFICATION

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CHAMBER NEWS

RCS MARK THE COMPLETION OF THE FIRST APPRENTICESHIP WITHIN THE COMPANY Russell Consulting Scotland celebrated the successful completion of their first modern apprenticeship within the company.

“Robert Henderson began his apprenticeship in July 2012, just four years after the company was started by Colin and Tammy Russell and at that time Robert was the newest member of the workforce which numbered just five.

Three years on, Robert is now an established member of the workforce which has grown to fifteen.”

Robert is involved in all aspects of the business. He is part of the team which has installed exhaust ventilation systems on major projects including the construction of the Queen Elizabeth aircraft carrier at Rosyth.

I.T. Support & Maintenace Full support and maintenance guaranteed to set your mind at ease.

Robert revealed his modern apprenticeship has served him well and gave him a sufficient grounding on which to build his own career.

He said: “The multiple disciplines that I was exposed to throughout the apprenticeship ensured there was a constant need to study to ensure I reached each goal set. The training I received encouraged the development of new skills which in turn enabled me to tackle more complex problems.

“The Modern Apprenticeship has increased my learning, practical skills and problem solving. My general confidence in investigating, diagnosing and proposing the resolution of problems has increased exponentially.”

The whole workforce celebrated Robert’s achievement with an informal lunch after which Robert was presented with a fishing rod and kit by Colin Russell, Managing Director and Tammy Russell, Company Secretary.

YOUR BUSINESS | AUTUMN 2015

23

The

Ayrshire Chamber

MIX

T: 01292 678 666 F: 01292 678 667 E: engage@ayrshire-chamber.org www.ayrshire-chamber.org

M oulding young people I nto employment X ponentially!

STEM AWARENESS EVENT AT ST JOSEPH’S

DESIGNER FLOCK Sew Ewe brought together schools and local textile companies in Ayrshire to create unique hand-stitched life-sized sheep sculptures.

Over 170 pupils took part in the project which saw them develop their sewing, creative and design skills as well as their knowledge of the local textile industry.

YOUR BUSINESS | AUTUMN 2015

The flock of textile sheep were showcased at Future Textiles - A Stitch in Time, a festival celebrating the British fashion and textile industry, at Dumfries House.

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London-based Scottish designer, Louise Gray had the difficult job of judging the ‘best in flock’ and after much deliberation, three prize-winners were selected: Mount Carmel, Sanderson by Dalry & Curly S-ewe by Kingcase.

Participating Schools: Dalry, Ballantrae, Colmonell, Blacklands, Dykesmains, Kingcase & Mount Carmel.

Participating Companies: MYB Textiles, Balmoral Knitwear, Curtainwise, Begg & Co and Turnberry Rug Works The Scottish Textiles Skills Partnership congratulates all pupils, teachers and companies who took part.

Louise was so impressed, as were all visitors to the Festival, with the amount of work, skill and creativity displayed in each sheep.

St Joseph’s Academy in Kilmarnock hosted a STEM Awareness Event for S3 pupils prior to their summer break.

The event, organised by teachers David Ritson and Jonathon Szumlakowski in partnership with Ayrshire Chamber, aimed at raising the awareness in young people on the variety of careers open to Ayrshire’s young people.

The event was attended by a number of local and national companies including: UTC Aerospace Systems, Mint Accountancy, GE Caledonian Ltd and EDF Energy with construction and sustainability also represented by Morrison Construction, Mitie and Hub South West. S3 pupils spent the day listening to employers and the feedback from them was very positive.

BURGER KINGS! Home Economic pupils from Greenwood Academy beat off over 120 schools from Scotland to be crowned Burger Champions with their unique clapshot burger.

The tasteScotland Burger competition involved pupils preparing a recipe which would bring a new burger to the marketplace.

Quality Meat Scotland promoted the event and the judges were impressed by the traditional Scottish dimension of their clapshot burger, which was a mixture

of potatoes and turnips as well as pork and the usual seasoning.

Miss Smith of the Home Economics Department said: “The pupils are extremely proud of their achievements and have been delighted that the sample tasting events with fellow pupils have been very well received.

“We really appreciated the support of Alex who works for Pollok Williamson Butchers, Ayr. For pupils to know that their product is on sale in other schools and available to customers over the counter has been inspirational.”

PLAIN SAILING FOR PETER!

At my interview I felt that everything I had learned during my work experience helped and prepared me for the interview. After a few days I got a telephone call from Mr McCort, the Manager, and he offered me a full time seasonal post.

My work experience helped open up a great opportunity which has led to a job on the island.

BACK TO SCHOOL Rachel McDowall – Girvan Academy pupil. Work experience at Wellington School as PE Assistant.

Rachel McDowall, Girvan Academy

WORKING 9 TILL 5 My work experience placement was situated at Rothesay House, Cumnock, and I had originally planned to go every Thursday afternoon. During my placement I answered telephones and directed the people onto the correct department, I also faxed, shredded and printed out documents for other colleagues. Also, I filed

documents into alphabetical order and double checked new forms which were

25 YOUR BUSINESS | AUTUMN 2015

It is important to show that students on work experience placements do reap the benefits and can use that time to help gain employment. Peter Gillson of Arran is one such example and now works as a Port Assistant at Brodick harbour.

During third year at Arran High School attended work experience at CalMac in Brodick, and learned much about how the Port operated, ticketing, reservations, car marshalling and mooring operations.

As I was finishing my higher grades this year, around March, I saw that CalMac were advertising for a Seasonal Port Assistant at Brodick so I applied for the job and was lucky to get an interview.

Peter Gillson of Arran

During work experience I had been leading warm ups for classes including movement and stretches. I helped Katherine and Lorna the PE Teachers to collect and organise equipment and also join in with activities if anyone needs a partner. I felt I was proactive by asking if there is anything I can do. I have been encouraging younger ones to join in and try the best they can. It was a very enjoyable placement.

Lauren Gerard - S6, Doon Academy

being given to the public.

Sometimes, during my placement I went through to

the local council offices and shadowed some of the other colleagues within the establishment which interested me as it showed me how social class can have an impact on certain groups of people. Throughout these different duties and programmes I managed to gain massive confidence with speaking to new people and gained more experience with working in a team. Overall, I fairly enjoyed my work experience course and would highly recommend it.

WORK EXPERIENCE

CHAMBER NEWS

MENTORING WORKS Business mentoring’s impact to businesses continues to gather evidence to show it massively benefits mentees and mentors.

The project allows you to gain access to the skills, knowledge and experience of Scotland’s leading business leaders, giving you the chance to develop new ways of thinking that can advantage your business.

Mentoring is vitally important to mentees and can create long lasting positive effects on their future careers, their business’ efficiency and productivity.

YOUR BUSINESS | AUTUMN 2015

And the experience of supporting a mentee is proving to be just as rewarding for the mentors.

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Alison Clark of Wallace Clark Associates has been working with Seamill Hydro’s Norman Rennie over the past 12 months and explained that not only did the experience give her a personal satisfaction she gained a lot from working with Norman.

She said: “I found working with Norman at Seamill Hydro very fulfilling and I believe I was able to offer something to him. At the same time, I learned a lot off Norman spending time with him and listening to him.”

Working with Alison allowed Norman to expand Seamill’s approach to the market. He explained: “After discussing what I was looking for with Alison, her help and experience gave me the

confidence to get out to networking events that the Chamber hosts and offer what we have as it was something we as a business hadn’t done.

“Alison and I would meet regularly to discuss what I had been doing and whether I had reached targets we had set. The whole experience has proven to very beneficial for myself and, most importantly, the business.”

Business Mentoring Executive Rhona Brown added: “What Alison and Norman’s experience has shown is that the mentoring programme can bring benefits to both parties.”

For further information on business mentoring email Rhona at rbrown@ayrshire-chamber.org

CHAMBER SERVICES Free protection from expensive problems

CHAMBER LEGAL Our recently updated legal plan has increased the amount of cover in legal fees up to £100,000.

Have you been stung by the recent volatility in the currency market? Have your profit margins been impacted by adverse currency market movements? Would you like some level of certainty around the exchange rate to assist with your forecasting? Forward Contracts enable you to fix the rate of exchange and may be a useful way to help you manage currency market risk more effectively.

Forward contracts are a contractual obligation between you and your provider to buy or sell currency at a

This marks an increase of £40,000 from the previous plan which saw cover for up to £60,000 in legal fees and adding further value to your membership of Ayrshire Chamber of Commerce.

What would happen if you were faced with an escalating personnel issue, the threat of litigation or a health and safety problem? Do you have the expertise in all these fields to protect your business?

This service is provided by Composite Legal Expenses Ltd, providing confidential advice on a range of legal and accountancy

pre-determined rate of exchange, on a pre-determined volume of currency, for use in the future.

Helping members grow their international business

Moneycorp are an award-winning foreign exchange specialist with over 35 years’ experience. In total, last year Moneycorp handled more than 6.4million customer transactions and exchanged more than £14 billion in currencies.

If you need to make an international payment, get in touch with the exchange experts, Moneycorp. Please email enquiries to chamberfx@moneycorp.com

Healthy staff make your business better

EMPLOYEE HEALTH There are many reasons to join Ayrshire Chamber of Commerce including expanding your business network and customer base. However, one of our most popular and well used services is the Chamber Primary Health Plan.

matters including Commercial Law, Employment Law, Health & Safety Legislation and more.

Ayrshire Chamber has teamed up with Composite Legal Expenses to offer cover free of charge. Composite Legal Expenses Ltd, is a leading national consultancy, which is endorsed by the British Chambers of Commerce, with terms underwritten

by Groupama Insurance Company Limited.

Full details of our legal plan can be found on our website ayrshirechamber.org

MONEY CORP or call +44 (0) 207 823 7400. It’s completely free to open an account and there is no obligation to trade.

We offer our membership an exclusive, affordable and highly valued employee benefit with our award winning health provider, Westfield Health.

Audrey McFarlane, Westfield Health, explained: “We’ve been working in partnership with the Chamber for more than 10 years and have been supporting people throughout their working lives and beyond for almost a century. Our innovative, best in class health cover starts from just £4.77 per employee, per month, and includes Personal Accident Cover as standard. And as a leading provider of corporate health insurance nobody knows more about keeping people healthy, motivated and fit for work than we do.”

The Chamber plan provides health

cover that really works hard for you and your employees. It can be purchased as a standalone product or combined with Hospital Treatment Insurance to provide a more continuous health package by combining everyday health cover and essential diagnostic benefits with access to prompt private surgery.

The plan provides your staff with a range of valuable cash benefits and services. They will receive money back, up to set limits, towards the cost of their essential healthcare including new glasses or contact lenses, dental treatment and physiotherapy.

To find out more on about this fantastic healthcare package contact our membership 01292 678 666.

YOUR BUSINESS | AUTUMN 2015

27

NEWS

SCOTTISH RATE OF INCOME TAX The Scottish Rate of Income Tax (SRIT) is the amount of income tax Scottish taxpayers will have to pay and will come in to force from 6 April 2016.

Scottish Taxpayer Status

A Scottish taxpayer is someone who is resident in the United Kingdom (UK) for tax purposes and who has their sole or main place of residence in Scotland for more of the tax year than in another part of the UK. The location of an employer, trustee etc. is not of any relevance, it is the location of the individual’s main place of residence that is the key factor in deciding Scottish taxpayer status.

HMRC will identify those individuals who will be Scottish taxpayers – you, as an employer, will not have to make any assessments on taxpayer status.

For the majority of individuals, identifying their main place of residence will be very simple. For those with more complex living arrangements, guidance will be published on GOV.UK later this year.

Although there is currently no legislation in place that states customers need to keep HMRC informed of a change in address, it would in their

best interest to tell us about any changes in personal circumstances, including changes in address, as soon as possible, as this could potentially amend their taxpayer status and tax code.

HMRC will be letting individuals know about the importance of notifying them if they change their address.

Tax codes

Scottish taxpayers will have their tax codes prefixed with the letter ‘S’.

You should not use a tax code prefixed with the letter ‘S’ unless advised to do so by HMRC. For new starters, the Scottish Rate solution will look to assess and assign the appropriate Tax Code after the first Full Payment Submission (FPS) is received, using the information we hold at that time. We will then let you know the correct tax code to use.

You should continue to operate the tax code provided by HMRC, even if there is a change to your employees’ circumstances.

In-year notifications will be issued where the customer notifies us of their change of address and this changes their taxpayer status and tax code.

YOUR BUSINESS | AUTUMN 2015

Transparency of Scottish Rate: P60s and payslips

28

We previously told you that P60’s would need to separately show the Scottish Rate of Income Tax proportion on ‘In This Employment’ section of the P60. However, we are pleased to tell you that there is no longer a requirement to include the Scottish rate separately on the P60.

Over the last few months HMRC and the Scottish Government have consulted with employers and Software Developers on how best to implement these changes. We have listened to the concerns and issues raised about the complexity of making this change especially given the potential for further changes to accommodate the extended income tax powers contained within the current Scotland Bill. Therefore, the decision was taken by the Scottish Government to no longer mandate the inclusion of SRIT separately on the P60 from April 2016.

However, the P60 should show a Scottish Tax Code, where appropriate.

HMRC will show Scottish Rate portion separately on the individual’s Annual Tax Summary for the tax year beginning 6 April 2016 onwards.

While there is no HMRC requirement to include the Scottish Rate amount separately on payslips, we will continue to work with employers on how best to ensure employees have visibility and understanding of the Scottish Rate of Income Tax.

PROMOTE PHYSICAL ACTIVITY IN YOUR WORKPLACE

LET’S WORK TOGETHER New Chamber member AllNeeds Recruitment Company Ltd can’t wait to work with our full membership.

Formed in 1999, the group is now run by Debbie Hunter, one of the business’ founders.

She explained: “It’s hard to believe that we have been helping companies with staffing requirements for over 16 years now. The large majority of our customers are based in Ayrshire and some have been clients since we began.”

Debbie herself has recently been accepted as a Fellow of the Institute of Recruitment

Professionals. This is their highest accreditation and is testament to her experience and skills gained over the years.

She added: “We are looking forward to working with fellow members of the Chamber of Commerce as well as gaining knowledge from the various events the Chamber offers throughout the year.”

Physical activity guidelines recommend that adults should aim to be active daily, over the week this should add up to at least two and half hours of moderate intensity activity and minimise extended periods of sitting.

In 2011, the Scottish Health Survey indicated that only 39% of adults met guideline recommendations and there has been no significant change in this figure. Physical activity can help prevent disease, maintain a healthy weight and assist mental wellbeing.

The Physical Activity Taskforce in 2003 reported that people who are physically active take fewer days sick leave than their inactive counterparts meaning getting our workforce moving is clearly beneficial.

In the workplace there are lots of things that you can do to promote physical activity including encouraging activity during the working day for example; supporting active travel to work.

An ageing population makes the need for a healthy sustainable workforce even more important, reducing the costs of ill health and long term conditions on both the company and society as a whole.

To be entered into our free prize draw to win a pack of physical activity resources for your workplace and to receive more information on the benefits of physical activity in the ESS workplace please contact the NHS Ayrshire N I S U B 4 and Arran Workplace Team on 01292 885 855 or AA-UHB.HWL@nhs.net

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Saturday 14th November Starts at 3:00pm

If you are under 16 years of age on 14/11/2015 you will require parental consent to enter the event

29 YOUR BUSINESS | AUTUMN 2015

MEMBER NEWS

CHAMBER NEWS

CHAMBER OUT AND ABOUT We’ve been out and about across Ayrshire over the last few months with our networking events.

A behind the scenes tour of Brownings the Bakers in Kilmarnock, trying out the Segway’s on the grounds of Auchinleck estate and hitting the golf course at Dundonald.

YOUR BUSINESS | AUTUMN 2015

As always there was a great turnout of our membership at these events. For more dates of events check out Yvonne’s Events diary on page 34.

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INWARD INVESTMENT

SQA JOURNEYS FOR SCOTLAND’S FUTURE Scotland’s future is our young people – the workforce of tomorrow. SQA qualifications prepare them for work, and give them the skills employers like you are looking for.

Find out where SQA Journeys can take your business.

www.sqa.org.uk/journeys

Business Development T: 0303 333 0330 E: mycentre@sqa.org.uk W: www.sqa.org.uk/journeys

PARKSTONE HOTEL TICKLES THE TASTE BUDS WITH NEW FOODIE AWARD One of Prestwick’s popular hotels has been commended for their commitment to using fresh, Scottish produce by recently achieving a VisitScotland ‘Taste Our Best Award’.

The three star VisitScotland accredited Parkstone Hotel sits Prestwick’s seafront is tickling the taste buds of visitors and locals alike with quality food at affordable prices. The Parkstone Hotel joins 32 other businesses in Ayrshire with its Taste Our Best Award and is now one of more than 700 businesses throughout Scotland to become part of VisitScotland’s dedicated food and drink Quality Assurance Scheme.

Visitors love authentic, quality Scottish food and drink and Taste Our Best is all about taking this knowledge to the next level and encouraging the tourism industry and businesses to recognise the real benefits of sourcing, using and promoting local and Scottish produce. Ayrshire is home to a rich, natural larder with some of the best products right on the doorstep.

Taste Our Best is a joint initiative between VisitScotland and the Scottish Government. The scheme is designed to recognise businesses, including hotels, restaurants, cafes, takeaways, visitor attractions and B&Bs that not only offer a quality food and drink experience, but include and promote Scottish produce on their menus, to give consumers choice.

ALL GO FOR SOUTH CARRICK PROJECT

Planning permission was granted for the new Girvan and South Carrick leisure and community facility – marking another significant milestone towards work getting underway in January 2016.

The new £5 million building – a partnership project between South Ayrshire Council and South Carrick Community Leisure (SCCL) – will transform Girvan Harbour and will transform leisure and community facilities for local people and communities as well as visitors to the area.

The much-anticipated facility will include a 25 metre swimming pool, soft play area, superb fitness gym, flexible multi-purpose studio/ community space, changing facilities and café.

Andrew Sinclair, Chair of SCCL, added: “This is a true milestone for the people

KITCHENS BY JS GEDDES OFFICIALLY SCOTLAND’S BEST KITCHEN COMPANY

UK Kitchen Retailer of the Year, Kitchens by JS Geddes have now won “Scotland’s Best Kitchen Company” at the Scottish Home Improvement Awards 2015!

This inspiring accolade has made the team at Kitchens by JS Geddes justifiably proud to add

of Girvan and South Carrick and I want to thank everyone who has supported us in getting to this point. We all want this new facility to be a huge success and continued buy-in and support from local communities is going to be a key element in helping us achieve that.

“It’s fantastic to think we’re just a few months away from seeing the new building start to take shape and a massive step closer to these great facilities being available for use.”

The formal site building works will get underway in January 2016, with the facility open by March 2017. In the meantime, work will progress on the detailed designs for the building and proposals for the operating model.

another coveted award to the record breaking collection they have already merited.

Managing Director Jim Geddes stated, “We are not only honoured to receive this prestigious award but are delighted for our talented, loyal and hardworking team.”

33 YOUR BUSINESS | AUTUMN 2015

NEWS

EVENTS DIARY AUTUMN 2015 CTA – CHAIRING SUCCESSFUL MEETINGS 23rd September From 8.30 - 11.00am Venue: Ayrshire Chamber Board Room Facilitated by Deva £40 PER SESSION TICK TALK NETWORKING @ TRIPTYCH, KILMARNOCK 24th September From 5.30 - 7.30pm Host and Sponsor: Triptych

DEVELOPING YOUNG WORKFORCE – AYRSHIRE CONFERENCE From 1.30 - 3.00pm FREE ADMISSION WOMEN IN BUSINESS NETWORKING LUNCH Wednesday 7th From 11-3.00pm Venue : Trump Turnberry Clubhouse Speaker ; Olivia Giles OBE , 500 Miles Sponsor : Westfield Health and Westsound Radio

£15

£36 LUNCH ONLY

AYRSHIRE BUSINESS WEEK 2015 #BECONNECTED 5TH – 9TH OCTOBER Monday 5th , Launch Event – Something is Changing Venue: Greenwood Academy Conference Centre From 9.30 - 12.30pm Contact: ayrshire@bgateway.com AYRSHIRE CONNECTIONS B2B EXHIBITION Tuesday 6th Venue: UWS Ayr Campus Doors open 9-3.30pm SPEED NETWORKING Venue : UWS From 10 -11.30am Sponsor: RBS £15

£39 INCLUDING COACH TRAVEL AYRSHIRE BUSINESS AWARDS GALA DINNER Thursday 8th Venue: Seamill Hydro Hotel and Resort From 6.30- 11.30pm Host : Karen Dunbar TICKETS £65 FINALE EVENT READY STEADY COLLEGE COOK Friday 9th Venue: Gallery Restaurant, Ayrshire College, Kilmarnock Campus From 1.30pm - 4.00pm Supporting Ayrshire Hospice Go Purple £12 CTA – COMMUNICATING VIA SKYPE AND FACETIME

Providing you the opportunity to meet contact, expand your knowledge and grow your business

22nd October From 8.30 - 11.00am Venue: Ayrshire Chamber Board Room Facilitated by IT FAct £40 PER SESSION TICK TALK NETWORKING @ THE CARRICK CENTRE , MAYBOLE 28th October From 5.30- 7.30pm Host and Sponsor: The Carrick Centre £15 CTA – EFFECTIVE BUSINESS WRITING 4th November From 8.30-11.00am Venue: Ayrshire Chamber Board Room Facilitated by: Applied PR £40 PER SESSION BUSINESS BYTES WITH RBS 6th November From 8.15 - 10.00am Venue: the Balcony @ Ayrshire Chamber Board Room Sponsored by RBS FREE EVENT LAUNCH EVENT : AYRSHIRE TALKS Supported by the Clydesdale Bank 10th November From 1 - 3.00pm Guest speaker : Sir Steve Cram CBE Full details to be confirmed

CARATS AND CANAPES @ WALLACE ALLAN JEWELLERS 19th November From 5 - 7.00pm Venue, Wallace Allan Jewellers, Ayr £15 CTA – PREPARE YOUR BUSINESS FOR A SUCCESSFUL SALE 25th November From 8.30 - 11.00am Venue: Ayrshire Chamber Board Room Facilitated by : First Independent Finance £40 PER SESSION LUNCH AND LEARN – YOUR WORKPLACE PENSION 26th November From 11 - 1.30pm Venue: Fairfield House Hotel Sponsored by the Munro Partnership FREE EVENT FESTIVE FIZZ , FUN & FROLICS 7th December From 4 - 7.00pm Venue : the Gaiety Ayr and Corney and Barrow Ayr Cost to be confirmed FIRST AID TRAINING COURSES 1 Day emergency 2 Day requalification 3 Day first aid at work Call Anne for monthly dates and details

Price shown are Chamber Members rates and include VAT unless otherwise stated. To book or for more info visit www.ayrshire-chamber.org or call 01292 678666

YOUR BUSINESS | AUTUMN 2015

BY YVONNE MUNRO

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CHAMBER EVENTS ROUND UP

The summer events programme rounded off with a BBQ and Archery at Kelburn Castle and estate, members gathered for a fantastic food and archery display. In June, over 100 members gathered in the Aviator Suite for an Ayrshire Business Briefing – Opportunities around Prestwick Aerospace and the UK Spaceport being based at Prestwick. Finally to round off the year, was the Island Safari on Arran, members enjoyed a tour of the north stopping off at the Arran Heritage Museum, Isle of Arran Distillers Ltd, and Balmichael Visitor Centre. Thanks to our sponsors Caledonian MacBrayne and Stagecoach West of Scotland.

First on the calendar was a Summer Segway and Networking @ Boswells Coach House, Auchinleck. Members had the opportunity to glide

on a Segway followed by tempting refreshments and networking. Thanks to Ayrshire Segway and Boswells for hosting.

The Behind the Scenes at Brownings the Baker was a complete sell out over 2 dates, members enjoyed a full tour the bakery, followed by presentation from John Gall MD and finishing with a buffet networking lunch. Thanks to Brownings the Baker for sponsoring.

It was second in the series of Business Bytes with RBS, our members gathered on the Balcony for breakfast before an interesting update from guest speaker Senga McKenna, from the Structured Finance Team, RBS. The sun shone for Swing into Networking at Dundonald Links, a close competition

developed over 9 holes and the 1st prize went Kris Kirk , BBD, 2nd place to Robert Gray, Kingstone Scotland Ltd, and best lady was Irene Clark , East Ayrshire Advocacy Services Ltd. Chamber Training Academy has continued to grow from strength to strength providing members with a range of topics , sessions delivered by training partners Rock Training, GTG training, HSS Training, Kelly Morris Consulting , Outbox 4, Deva and It Fact.

Planning is underway for the 2015/16 programme, if there is a topic you would like included, email Yvonne at: events@ayrshire-chamber.org

The Board of Directors is delighted to welcome the following companies as recently joined members of Ayrshire Chamber of Commerce and Industry ADAIRS CAFE BAR & BISTRO Ayr Ms Hazel Adair 01292 618208 ALAN WHITE DESIGN Kilmarnock Mr Malachy Ryan 01563 594621 www.alanwhitedesign.com

FAIRLIE FURNITURE Fairlie Mr Kenny Donaldson 01475 560109 www.fairliefurniture.co.uk

MACBONES LTD Arran Ms Meg El Adm 01770 600844 www.lamlashbayhotel.co.uk

SOPHISTIKATIE LIMITED Kilmarnock Mrs Tracy Dunlop 0843 5574456 www.sophistikatie.co.uk

GENUS COMMUNICATIONS LTD Kilmarnock Mr Tommy Nevin 07852 528449

MCCULLOCH RAIL Ballantrae Ms Anne McCulloch 01465 831350 www.mccullochrail.com

TBM QUALITY MANAGEMENT SERVICES LTD Ayr Mr Tom Martin 01292 443643

ALLNEEDS RECRUITMENT CO LTD Stevenston Ms Debbie Hunter 01294 473263 www.allneeds.co.uk

GIBSON & GOOLD LTD Ayr Mr Jim Faulds 01292 292175 www.gibsonandgooldayr.co.uk

APPLIED PR Mauchline Ms Alison McHarg 07971 724953

GREEN HOME SYSTEMS LIMITED Dundonald Mr Steven Easton 01563 852 399 www.greenhomesystems.co.uk

AYRSHIRE GASWORKS LTD Irvine Mr Andy Purdon 01294 274456 www.ayrshire-gasworks.co.uk BAE SYSTEMS REGIONAL AIRCRAFT Prestwick Mr Graham Smith 01292 675000 www.baesystems.com BENEFIT HEALTH & FITNESS Ayr Mr Tony Murphy 01292 854548 www.bene-fit.co.uk BURLINGTON HOTEL Isle of Arran Mr Lisbeth Kirsop 01770 700255 www.burlingtonarran.co.uk

NE

MEMBW ERS

MCSHERRY HALLIDAY & CO Kilmarnock Ms Louisa Doole 01563 533121 www.mcsherryhalliday.co.uk MJM INK Ayr Mr Michael Malone 07984 586027 www.mjm-ink.com

GS BIOTECH LTD Irvine Mr Charles Pollock 01294 279877 www.gsbiotech.co.uk

NUWAVE SOLUTIONS Beith Mr Lloyd Allam 0843 5574463 www.nuwavesolutions.co.uk

HYDROKLEAR SERVICES LTD Kilbirnie Mr Michael McCormick 01505 681670 www.hydroklear.co.uk

RASPBERRY HORSE LTD Ayr Mr Gerry Cassidy 01292 268671

IGNITE PROMOTIONS & FITNESS Irvine Mrs Claire Brawley 07715 683448 www.ignitepromofit.co.uk

RESTRUCTA LIMITED Irvine Ms Elisabeth Mayberry 01294 203 555 www.restructa.co.uk RESULTS SCOTLAND LIMITED Ayr Mr Robin Sinclair 01292 435010

THE CALEY OFFICE GROUP Glasgow Mr Darren McIntosh 0141 9510 1500 www.caleyoffice.com THE COLLINS PARTNERSHIP Prestwick Mrs Eleanor Watson 01292 478307 www.collins-partnership.co.uk THE GOLF ACADEMY (SCOTLAND) LTD Galston Mr Daryn Cochrane 01563 822061 www.thescottishgolfacademy.com THE PICNIC BASKET Prestwick Ms Laura Armstrong 01292 477123 THE PIERHEAD TAVERN Isle of Arran Ms Jane Howe 01770 600346 www.thepht.co.uk

SCOTPRIME SEAFOODS LTD Ayr Mr Ken Hastie 01292 611942 (anyname)@scotprime.com

THE PRINCES TRUST (AYRSHIRE) Ayr Mr Stewart Thomspon 07764 261 094 www.psybt.org.uk

SCOTTISH ASSAULT COURSES Kilmarnock Ms Kirsten Rolph 07706 167258 www.scottishassaultcourses.com

TUBIT SAFELY LTD Kilwinning Mr Ryan Leslie 07538 378228 www.tubitsafely.com

KA TRAINING LTD Prestwick Ms Karen Armstrong 0800 002 9849 www.katraininguk.com

SCOTTISH PARLIAMENT & BUSINESS EXCHANGE Edinburgh Mr Arthur McIvor 07834 369704 www.spbe.org.uk

TURNING POINT SCOTLAND AYR Ayr Ms Julie Anne McGhee 01292 886589 www.turningpointscotland.com

EARLY BIRD SOCIAL MEDIA Dundonald Mrs Alison McCluskey 07715 602464 www.earlybirdsocialmedia.co.uk

LEARNDIRECT Kilmarnock Ms Andraya Hardy 01563 571295 www.jhptraining.com

SEASCAPE Ayr Mrs Margaret McDowall 01292 285424 www.seascape-ayr.co.uk

TWEED COMPONENTS Irvine Mr Brian Duffy 01294 537270 www.tweedcomponents.com

EDF ENERGY NUCLEAR GENERATION LTD

LILY AMORE BRIDAL Troon Ms Kelly Munro 01292 737340 www.lilyamorebridal.co.uk

SHIRE SOLUTIONS LTD Mauchline Mr Sandy Gray 01290 518287 www.shiregroupltd.com

WECOMPARE MOBILITY Saltcoats Mr Kristoffer Thorirsson 07932 079238 www.wecomparemobility.co.uk

BUSINESS WOMEN Ms Lynee Kennedy 0141 332 8801 www.bwsltd.co.uk CHERRY SODA LTD Ayr Ms Liz Bell 01292 291013 www.cherrysodajewellery.co.uk DTS DALGLIESH TRAINING SERVICES LTD Cumnock Mr David Dalgliesh 01290 421100 www.dts-scotland.co.uk

West Kilbride Mr Alan Roy 01294 826170 www.british-energy.com

INVINCIBLE FIRE & SECURITY Ardrossan Ms Christine Dent 01294 474040 www.invinciblefireandsecurity.co.uk JETCLEAN CLEANING EQUIPMENT Stevenston Mr Stephen Gilmour 01294 608 999 www.jetclean-uk.co.uk

We want to recruit more members to strengthen our business network and create more business opportunities for you. We are asking you to help by referring companies you know to us. When they join, we’ll reward you with a choice of special offers to help your business. Call the membership team on 01292 678666.