Your Business

business your

winter 2014 £2

the magazine of Ayrshire Chamber of Commerce and Industry

SPECIAL FEATURE ON EMPLOYER ENGAGEMENT P22 & 23 ALSO INSIDE: AYRSHIRE BUSINESS AWARDS • UK SPACEPORT BID

www.ayrshire-chamber.org

Ayrshire Chamber of Commerce & Industry, Suite 1005, Glasgow Prestwick Airport, Prestwick KA9 2PL Email: enquiries@ayrshire-chamber.org Web: www.ayrshire-chamber.org Tel: 01292 678666 President

Waiyin Hatton

Chief Executive

Valerie Russell

Development Manager

Helen McBride

MAGAZINE Editorial Content: acameron@ayrshire-chamber.org

Ad Sales:

Design & Typesetting:

nsykes@ayrshire-chamber.org

Adver tisingworks Scotland Ltd

www.advertisingworks.co.uk

Print & Distribution: www.brown-bros.com

PARTNERS FOR BUSINESS Ayrshire Chamber wishes to acknowledge the support of the following companies as sponsors of our Partners for Business programme.

As we approach the end of 2014, I can truly say that Ayrshire Chamber is ending on a ‘high’.

Since our last magazine, the first highlight must be the Chamber’s Business Week and Annual Awards in October. I attended the Launch event on Monday and was so inspired by the speakers who focused on innovation as a key driver to business success. Great networking and much business was done on Tuesday at our annual ‘market-place’. The buzz continued at Ladies Business Day (our own LBD!), and culminating with on Friday with the Purple Ice-cream Tasting and Competition – what a real treat!

Of course, the big celebrations came on Thursday evening with the Business Awards at Seamill Hydro. The standard of entries was extremely high so the judges had to work really hard for their dinner!

This was a tremendous testimonial to the quality of businesses we have in Ayrshire and which enabled them to be showcased, given due recognition and inspire others to success. Congratulations to all our winners and finalists!

Young people “bring fresh eyes

and ideas to the business.

”

Prior to our own awards, three of our winners from 2013 became finalists in the first Scottish Chambers Honours Awards 2014 – First Independent Finance, Internet Anywhere and Craig Johnstone of Giglets Education. This was an opportunity for our local successes to receive recognition and profile beyond the local communities.

Internet Anywhere won the Most Promising Business Honours, ensuring a champagne toast for the Ayrshire table!

The Chamber is non-political and the Team did a sterling job organising events for both sides of the Referendum campaign to present their cases to

ACCI PRESIDENT WAIYIN HATTON

members and guests prior to voting day on 18 September. We also ensured our voices were heard by contributing to the Smith Commission consultation on areas of devolution through Scottish Chambers of Commerce network. Our focus and efforts continue to be economic growth and sustainability for our local businesses.

Young people bring fresh eyes and ideas to the business together with experience of social media etc that growing businesses need. The Chamber is delighted to celebrate being the first Chamber in Scotland to receive the Good Practice Award for Investors in Young People. This accreditation gives recognition to the hard work which the Chamber Team has put in and for which they must be congratulated.

Supporting the sustainability and success of Prestwick Airport has been a key focus for the Chamber. We are pleased that its future is firmly acknowledged in the Scottish Government’s Strategic Vision for the Airport and we are committed to working with them.

I attended the joint Trump and Prestwick Airport conference with a number of colleagues from the Chamber on 14 November. I am really excited to see the first tangible sign of positive new business coming to the airport.

Onwards and upwards to an even more successful 2015 for Ayrshire businesses!

YOUR BUSINESS | WINTER 2014

CONTACTS

WE’RE LEADING

BY EXAMPLE

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CHAMBER NEWS

CHRISTMAS JUMPER DAY The team at Ayrshire Chamber will be getting into the festive spirit this year and wearing Christmas jumpers on Friday 12th December.

Our band of merry little workers will come to work on Christmas Jumper Day in seasonal jumpers to help raise money for Save the Children.

The Chamber will be opening its doors and warmly welcoming you to join us for a mince pie and mulled wine on Friday 12th December at 2pm just as long as you’re wearing a Christmas Jumper too!

LEADING THE WAY! Ayrshire Chamber of Commerce has become the first Chamber in Scotland to be accredited with the Investors in Young People Good Practice Award.

Chamber Chief Executive Val Russell was delighted the team received such glowing recognition for their work. She said: “We’re very proud to be the first Chamber of Commerce in Scotland to receive this award which demonstrates we are leading by example in promoting and developing young people here in Ayrshire by having them as employees as well as offering work experience and internships.”

The award recognises the Chamber’s work in investing, developing and promoting young people in the workplace by providing them with an opportunity to get into employment.

Further information on this scheme can be found by contacting the Ayrshire Chamber of Commerce via www.ayrshire-chamber.org or by contacting 01292 678 666

YOUR BUSINESS | WINTER 2014

CHAMBER HANDS CHEQUE TO AYRSHIRE SPORTSABILITY

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Ayrshire Chamber of Commerce CEO Val Russell handed over a cheque to Ayrshire Sportsability for over £3000.

Commercial Property To Let

glasgowprestwick.com Call 01292 511211

The fantastic sum was raised at the Ayrshire Business Awards dinner prize raffle last month at Seamill Hydro.

Val said: “I was delighted to

present this cheque to Ayrshire Sportsability and thank those who donated so generously at the Ayrshire Business Awards dinner raising this fantastic total and to the business community who donated prizes.”

Each year ACCI nominates a charity, who are also a Chamber member, to be the beneficiaries of their charity raffle.

Bob Leitch presented with award at AGM A former Ayrshire Chamber of Commerce Chief Executive was presented with an honorary membership in recognition of his work within the Chamber network.

Bob Leitch was presented his award at the Annual General Meeting of Ayrshire Chamber of Commerce on Wednesday 10th September by current CEO Val Russell.

A delighted Val said: “The Board unanimously agreed there was no one more deserving of this award and I have had the privilege of working with Bob and feel honoured to present his honorary membership.”

TESTIMONIAL KELLY MORRIS, KELLY MORRIS CONSULTING LIMITED

Bob has worked with Ayrshire Chamber of Commerce on two separate occasions; firstly from 1996 to 2000 as Executive Director and then he returned in 2004 to become Chief Executive, a post he held for four years.

Bob’s working career has spanned over five decades with a number of roles in the banking sector and Scottish Chambers of Commerce.

He said: “I have enjoyed 18 happy years in the Chamber of Commerce during which I have met many important and interesting people. It is an experience which has added greatly to my knowledge

“

The offer comes as thank you for their business and also aims to give the port business community a bigger voice.

James Cooper, ABP Chief Executive, explained: “We take our responsibility to the economic wellbeing of the region seriously. One of the best ways to do that is to support

BOB LEITCH WITH VAL RUSSELL

“To receive this award is the icing on the cake.”

The Chamber can’t refer clients to you, nor are they responsible for marketing your business - that’s our own job as business owners. What the Chamber does exceptionally well is support business growth and development through facilitation of events, bringing together wide ranging businesses and creating opportunities.

ABP THANKS CUSTOMERS WITH FREE MEMBERSHIP Association of British Ports’ Scottish Ports of Ayr and Troon and Ayrshire Chamber have teamed up to offer port companies a year’s guest membership to one the biggest business networks in the country.

and skills and one which I am for ever grateful.

our customers to make the connections they need to become even more successful.”

With a Chamber of Commerce membership, businesses can expand their reach and influence in professional networks and grow their business support services.

Ayrshire Chamber CEO, Val Russell, added: “We have worked closely with our Vice President Stuart Cresswell, Port Manager of Ayr and Troon, on the development of this initiative. We look forward to welcoming them into our membership.”

”

5 YOUR BUSINESS | WINTER 2014

HONORARY MEMBERSHIP FOR FORMER CHAMBER CEO

NEW HOME FOR BOOTH WELSH

Booth Welsh opened their brand new Head Office in October giving them the solid foundations to allow them to push on with their ambitious growth plans.

Irvine Bay’s Enterprise Area for Life Sciences is now home for the business which began 25 years in Stevenston Booth Welsh has recently is pleased to announce that this month the company relocated to its new Head Office premises at 3 Riverside Way, Irvine which was officially opened on Wednesday 22nd October.

YOUR BUSINESS | WINTER 2014

Martin Welsh, Managing Director, explained: “Booth Welsh was set up by my dad John and over the years the company

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was acquired by Clough, an Australian company with an excellent history in project engineering.

has gone from strength to strength.

“2014 has been a particularly momentous year for Booth Welsh as we celebrate 25 successful years in business and our move will provide the foundations for us to continue this growth and success going forward.”

Martin added: “Last month I was pleased to announce that Booth Welsh

“Joining the Clough family gives Booth Welsh a real capability in complementary areas of engineering and I was delighted to welcome representatives of Clough to our opening event for our clients to meet too.”

Elma Murray, Chief Executive of North Ayrshire Council, who officially cut the opening ribbon said: “I have absolutely no doubt that these new premises will offer them the opportunity to build a long and more, prosperous future, in which they can continue to flourish.”

Small and medium businesses across the UK could face carrying out more complex calculations to work out holiday pay after a recent Employment Tribunal ruling.

The UK government has announced plans to create a taskforce to consider the consequences of the Employment Appeal Tribunal’s landmark ruling in Bear Scotland versus Fulton case requiring

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Small businesses will require additional payroll and national insurance costs and are likely to feel the brunt of the changes if not given adequate support.

Adam Marshall, Executive Director of Policy and Public Affairs at the British Chambers of Commerce: “This ruling is damaging for businesses across the UK, firms could be at risk of incurring significant financial losses.”

However, the realisation of this ruling in practice may not be as financially crippling as initially thought. The additional elements only need to be included in holiday pay for the four weeks of annual leave guaranteed under EU law, and not the additional 1.6 weeks required under UK law.

YOUR BUSINESS | WINTER 2014

TRIBUNAL OVERTIME RULING TROUBLES SMES

employers to include overtime in calculating holiday pay.

MUNRO PARTNERSHIP PARTN LAUNCH 4 BUSIN ER ESS CHARITIES & TRUSTS DIVISION MUNRO PARTNERSHIP

Munro Partnership are delighted to announce they are now offering bespoke Financial Planning Advice for charities, trusts and not-forprofit organisations.

Founded in 1982, the firm of Chartered Financial Planners have offices in Ayr, Glasgow and Hamilton. They are one of Scotland’s largest firms of Chartered Financial Planners.

Time for Business Gateway Ayrshire.

Want to grow your business? Start here.

Business Gateway has a wealth of resources, fresh perspectives and new ideas to help growing businesses – all of which can be tailored to your needs.

We also have qualified growth advisers who understand the challenges growing businesses face.

So why not find out more? Call now on 01292 427 552 or visit www.bgateway.com/ayrshire

Download our free business support app.

Business Advice • Networking • Events • Routes to Finance • HR • Sales & Marketing

The new division is being headed up by Linda Gilbert who will be assisted by fellow director Robin Dale - both Linda and Robin are Chartered Financial Planners. Linda is also a member of STEP. Further assistance will be provided

by Senior Consultant Stephen Grimes and Client Manager Kelly Anderson.

Prior to the launch, the Company dealt with a number

of charities seeking advice on the management of their cash and invested assets. This was primarily driven by the low rates of return on cash coupled with the ongoing volatility on stockmarket investments.

Similar enquires from the charity/not-for-profit sector led the Company to conclude that there was an opportunity to offer bespoke financial advice in this space.

Linda Gilbert commented: “We will be using our skills as Chartered Financial Planners to work with the trustees and board members, helping them to make confident and informed decisions on important issues such as cash management, investments, liquidity and risk.”

For further information on this service please contact Munro Partnership on 0141 248 5921.

TRUMP TEAMS UP WITH PRESTWICK AIRPORT

American businessman enters into a partnership with airport Glasgow Prestwick Airport will become the European hub for Donald Trump air operations.

of the finest golf resorts in the world including the legendary Trump Turnberry and Trump International Golf Links in Aberdeen.”

The airport will be the base for all Trump Aviation Operations, including his private Boeing 757 and Sikorsky 76B Helicopter.

The Trump Organisation said the airport provided the “perfect gateway for private and corporate jet access” to Trump Turnberry, which is 20 miles away.

The Trump Organisation has agreed to work with facility bosses and use its connections in the aviation and tourist industry to try and encourage more airlines to use the facility.

Mr Trump made the announcement with airport chief executive Iain Cochrane and South Ayrshire Council leader Bill McIntosh.

The New York-based businessman said: “We are thrilled to be partnering with Glasgow Prestwick Airport.

“They have a tremendous facility with a unique rich history.

Mr Cochrane said: “Forging a new partnership between the airport and The Trump Organisation will undoubtedly be mutually beneficial to both parties however it will also bring significant opportunities for the region as more inbound visitors travel to visit the legendary Trump Turnberry Resort.”

“Their expert team and state of the art operation is perfectly aligned with our global client and member base that travel frequently to Scotland, home to many

South Ayrshire Council Leader, Bill McIntosh added it was a “positive development for both Glasgow Prestwick Airport and Trump Turnberry.”

YOUR BUSINESS | WINTER 2014

Quality Decorating and Painting

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Wall Covering Specialists 33 Ardrossan Road, West Kilbride KA23 9NA Tel: 01294 823333 Mob: 07970 176 346

Office : 33 Ardrossan Road, Seamill

WHAT IS IT?

• An hourly rate set independently and updated annually • The Living Wage is calculated according to the basic cost of living in the UK

Utopia Computers has become the first computer manufacturer to be officially accredited as a Living Wage Employer.

• The current National Living Wage is £7.85 an hour • Employers choose to pay the Living Wage on a voluntary basis

WHAT ARE THE BENEFITS? Good for Business Two thirds of employers reported a significant impact on recruitment and retention within their organisation.

70% of employers felt that the Living Wage had increased consumer awareness of their organisation’s commitment to be an ethical employer.

Good for Families 75% of employees reported increases in work quality as a result of receiving the Living Wage.

50% of employees felt that the Living Wage had made them more willing to implement changes in their working practices and made them more likely to adopt changes more quickly.

The accreditation is awarded by the Living Wage Foundation, and guarantees that all of the company’s staff will receive at least the Living Wage. This is 49% higher than the UK minimum wage for under 21s, and 18% higher for over 21s.

Utopia has said it will pay its entire staff, regardless of age, at least the Living Wage.

Julie McGahan, Programme Manager for the Scottish Living Wage Accreditation Initiative said: “Utopia Computers are leading the way in Scotland by joining the Living Wage Employer movement.

“As well as being the first Living Wage Employer in Kilmarnock, they are the first computer manufacturer in Scotland to make this commitment to their staff. It’s our hope that other

businesses will follow suit, and recognise that the Living Wage makes a difference- not only for the individual, but for society and for business”.

The computer retailer’s Director, Craig Hume, said it had “made a commitment to our team to adopt the Living Wage framework as soon as it became financially viable”.

“There is a misconception that working for a smaller company automatically means you are lower paid, this is certainly not always the case.

Rather than looking solely to the government to increase the minimum wage, I think that the responsibility also lies with companies who are seeing growth and paying their employees appropriately.”

20 year old, Cameron McGill, Technician at Utopia, added: “The living wage increase has provided my family and I more stability. It gives us a healthy amount of income to live comfortably, rather than just getting by, payday to payday.”

Annual Dinner Friday 27th March at Ayr Racecourse Hosted by Kaye Adams

Tickets £75

Ayrshire Chamber of Commerce is delighted to announce that the highlight of the year, our Annual Dinner, has been confirmed for March 2015.

Ayr Racecourse is the venue for the gala evening on Friday 27th March which will be sponsored QTS Training, part of the QTS Group.

TV and Radio personality Kaye Adams will return as host of the evening.

Book you tickets now by contacting Ayrshire Chamber of Commerce and Industry on 01292 678666 or email enquiries@ayrshire-chamber.org

PRINCIPAL SPONSORS

YOUR BUSINESS | WINTER 2014

UTOPIA CELEBRATES LIVING WAGE COMMITMENT

LIVING WAGE...

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Wired into Scottish businesses

It’s a proven fact that trained and qualiďŹ ed staff are more motivated, more reliable and more productive.

Through your own dedicated advisor, we can give you all the support you need to connect with SQA.

Business Development T: 0303 333 0330 E: mycentre@sqa.org.uk W: www.sqa.org.uk/wired

INDIAN MARKET OFFERS HUGE GROWTH

ENGINEERING A BETTER FUTURE

In 2012, Ayrshire Chamber of Commerce and Industry teamed up with GlaxoSmithKline to provide funding for local businesses to offer Modern Apprenticeships to young people.

O’Neil’s Gas Services Ltd successfully applied to receive funding to allow them to hire an apprentice over a four year period.

Robbie McLarnon, 19, is currently in his second year of his apprenticeship and alternates his weeks working and attending

City of Glasgow College.

The Chamber caught up with Robbie to find out how he was getting on. He said: “I’m really enjoying it. I saw the job advert in the local paper, researched the role and then applied.

Being one of the world’s largest fast growing economies, with a growth rate over 5%, India is a must for UK companies looking to expand.

“I’ll be in the office about half past seven in the morning and will fill out job sheets from the previous day and then find out what jobs we have today.

Whether it’s selling luxury and branded goods to India’s aspirational consumers or setting up manufacturing operations in one of India’s colossal new Industrial corridors there are opportunities to be found for nearly every company.

This growth is driven by India’s rapidly growing middle class, and because India has a population of 1.2 billion people, these emerging consumers are expected to amount to a staggering 267 million by 2015.

Brian O’Neil, company Director, added: “Robbie’s working well with the team and we’re kept upto-date with his progress at college, where he is also doing very well.”

BA K

2003/04 AW ARDS

G INDUS IN

Y TR

G INDUS IN

Y TR

BA K

“I’m being trained as a technician, which is the maintenance repairs and servicing of boilers.”

In December the UK India Business Council will open their third Business Centre exclusively for UK companies in India, meaning it has also never been easier for UK companies to do business in India.

2003/04 AW ARDS

british baker of the year

british baker of the year

Quality Products From Quality People

Business Lunch or Corporate Catering

I THE K

EP

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Irvine 147 High Street Tel: 01294 273 198

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...

Sandwich Platters • Buffet Packs • Celebration Cakes • On-line

YS IE M A N S A

39 Low Glencairn St Tel: 01563 522 958

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Bonnyton Industrial Estate, Kilmarnock KA1 2NP

Stewarton 37 Foregate Tel: 01563 536 792

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11 YOUR BUSINESS | WINTER 2014

INTERNATIONAL TRADE NEWS

GROWING THE DESIGN BUSINESS FROM THE GARDEN Prestwick based design and branding company atom is about to hit a huge milestone. March next year sees its 8th birthday.

A momentous time for Tom McCrorie, who runs his design business from his home office in his garden. atom is also the only South Ayrshire designer to be approved as part of the prestigious DBA (Design Business Association).

The Design Business Association (or DBA) is the trade organisation for the design industry in the UK. In recent years, the association has been placing great emphasis on promoting standards and best practice within the design industry, offering a wealth of information to clients in need of advice and guidance.

YOUR BUSINESS | WINTER 2014

Member agencies are required to work to a strict code of conduct, in place to protect clients’ interests.

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By becoming a member of the DBA and joining its directory of recommended design agencies, atom demonstrates a commitment to supporting clients in getting as much as possible from the agency and the expertise of its staff.

Recent figures have shown that for every £100 invested by design aware clients they can expect to get an average return of £240.

John Scarrott, Membership Director of the DBA, said: “We are thrilled to have atom in the DBA. There are an increasing number of sole traders, and small boutique agencies building up across the country, producing fantastic work.”

Clients looking for a high calibre design consultancy need look no further than a DBA member.” atom has been a member for three years now. atom’s key services include design and branding, web design and build, e-commerce, iOS game design and build, packaging design and logo design.

Speaking from his home office Tom commented, “Often design is ‘sold’ to clients by sales people with sales targets driven to keep them in offices with lots of staff. My focus is on the clear benefits that good design can bring to your company, and I don’t need a fancy office and lots of staff. My clients are not just local clients but as far as Australia and South Africa and my largest client is the UK government, but don’t let that put you off i.e. the fact that they are a huge client.

I am just as capable of getting involved in smaller branding and design projects for more local clients.

I essentially help you to ‘brand your brand’. And there is a difference. Too many designers don’t know the difference.”

taste

TASTE AYRSHIRE TAKES TO THE SEAS! Taste Ayrshire has taken to the water in a partnership to promote the work of the area’s food and drink producers.

Fine Food hampers filled with a selection of food and drink produced in Ayrshire can be found on the Clyde Challenger – a 60ft ocean racing yacht that is used for corporate days out.

The cruiser, owned by Lewis Learning, decided to offer their guests a little something extra when they were on board and Taste Ayrshire’s hamper was exactly that.

Taste Ayrshire board member Howard Wilkinson explained that the hampers offer a little experience of Ayrshire and are proving to be a very successful addition to the group’s promotion.

He said: “The Hampers are proving to be a flexible asset for Taste Ayrshire. Those who get one get to experience the great produce that is available here in Ayrshire.

“We were delighted with the partnership with Lewis Learning and it’s great to see

the hampers are proving to be a hit with his customers.”

Glenn Porter of Lewis Learning added: “Our involvement with Taste Ayrshire and their food hampers has allowed us to provide our corporate guests with something that extra bit special.

“During their trips out on our first generation round the world Clipper race yacht, Clyde Challenger’s guests have been able to enjoy fresh, local produce. Our guests really enjoy sampling the local produce and there is rarely much left following a day out.”

The hamper contains a variety of produce from the area and can be ordered by visiting the website tasteayrshire.co.uk

LOOKING FORWARD TO ANOTHER 25 YEARS

Now under new ownership, The Herbary, Troon, is planning for another 25 years in the seaside town.

New proprietor, Claire O’Donnell, took control of the boutique in September this year. It is also her first ever business venture so it was one she had to be sure was worth taking that first step.

After doing her research, The Herbary was‘too good an opportunity to pass her by’and on 1st September, Claire took the plunge and called the shop her own.

Claire, originally from Troon but now lives in Glasgow, comes from a retail background.

After graduating from the University of Glasgow in 2001, she has worked for Arcadia, M&Co and most recently Slaters.

“Retail is just what I know,”explains Claire, who hopes to bring her buying, planning and customer service experiences to The Herbary to build on an already solid business model.

“I want customers to be excited when they enter the shop, their eyes darting from one display to another, and to be able to feel relaxed in our luxurious shopping environment.”

Claire’s parents still live in her childhood home in Troon and although Claire now lives in Glasgow she feels right back at‘home’ driving into Troon every day.

“I always knew we were lucky to grow up in Troon but as a child you don’t appreciate how lucky. Now that I have my own business in Troon, I realise that the independent shops, restaurants and of course the‘fresh sea air’make it a great place to be.”

The Herbary will also be launching a new range of jewellery from local Troon designer, Euan McWhirter. Euan began his career designing for jewellery legends Erickson Beamon. Euan embarked upon creating his own vision of luxury, launching his collection in 2010.

Euan is excited to launch his collection at The Herbary and to be‘back in Troon, his hometown’ Claire has joined the Ayrshire Chamber of Commerce and hopes to draw upon the networking opportunities offered by their other members and has already hosted a shopping evening with the Troon Ladies Circle showing a support to the local community.

UP4LEARNING

this gap in the market Gayle started up4learning, which offers tutoring to children aged 7-11 years.

Up4learning operates at Gayle’s studio in Prestwick offering the benefit of tutoring in the studio that is completely distractionfree, ensuring the children can focus fully on the tasks in front of them.

The project has been that successful that Gayle is now opening another studio in Troon in 2015.

Gayle ensures the sessions are fun and full of active learning by matching children alongside others working on similar tasks. Sessions are capped at four children ensuring all children receive the time and attention they deserve.

Contact Gayle at www.up4learning.com

Up4learning is the brainwave of experienced primary teacher, Gayle McCrorie. After many years of teaching in the state and private sector, Gayle discovered a gap in the market. Tutoring was being aimed at secondary school children, whilst interest clubs were being aimed at primary school children.

With her Primary school background, Gayle knew from personal experience that parents of younger children were often frustrated by the gaps in their child’s learning and struggled to fill them through homework tasks, which often ended in tantrums – from both parties! Identifying

13 YOUR BUSINESS | WINTER 2014

www.tasteayrshire.co.uk

GOING FOR GOLD…DOING

Ayrshire Business Awards 2014 Oh what a night… as some of Ayrshire’s best businesses came together for the fifth annual Ayrshire Business Awards in October.

Seamill Hydro was the venue for the gala night that celebrated the success of Ayrshire Businesses over the last 12 months as the winners from the 14 categories were announced by BBC Sport presenter Hazel Irvine.

Ayrshire Chamber of Commerce Chief Executive Val Russell praised

WE WOULD LIKE TO THANK THE FOLLOWING CATEGORY SPONSORS

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everyone involved for another great night on the Ayrshire Business calendar.

She said: “What a night it was! The level of applicant gets better and better each year and I’m glad we don’t have to choose all the winners.

“The judges certainly had some tough decisions to make this year. The Chamber is very proud to be associated with such outstanding companies.

“The winners deserve their recognition and so to do all the finalists and everyone else who entered. The quality of the applicants was very high this year. These awards recognise the wide range and quality of business we are fortunate to have here in Ayrshire.”

Ayrshire Business Awards is part of Ayrshire Business Week, which is now in its fifth year, and recognises the outstanding achievement of businesses in the area.

THE FULL LIST OF WINNERS ARE:

MOST PROMISING NEW BUSINESS AWARD - sponsored by Business Gateway WINNER - CHOCOLATI LTD

EXCELLENCE IN CUSTOMER SERVICES AWARD - sponsored by Ingram Motor Group WINNER - THE COOK SCHOOL SCOTLAND

INVESTORS IN EDUCATION AWARD sponsored by Ayrshire Chamber of Commerce WINNER - HYSPEC ENGINEERING LTD

TOURISM AWARD - sponsored by Ayrshire Post, Kilmarnock Standard and Irvine Herald WINNER - VISITARRAN LTD

FAMILY BUSINESS AWARD sponsored by EDF Energy WINNER - WOODY’S ICE CREAM

HEALTH AT WORK AWARD sponsored by Westfield Health WINNER - CUNNINGHAME HOUSING ASSOCIATION

AYRSHIRE PROUD! “

I’m sure you’ll agree that this year’s event was by far the best yet.

”

Malcolm Ingram, Managing Director of Ingram Motor Group,

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added: “I’m sure you’ll agree that this year’s event was by far the best yet, it just keeps getting bigger and better.

Hazel Irvine was fantastic and made it look effortless, the food, venue and setting were all superb.

to do business in an area that is

“As Principal Sponsor of the Ayrshire Business Awards we’re proud to be associated with some many great businesses in the area.

their continued support of the Business

“It really is a great privilege

so rich in commercial drive and entrepreneurship.”

Val added: “Hazel Irvine was a great host I’d like to thank our sponsors for Awards and Ayrshire Business Week, without whom the event would also not have been possible and we look forward to seeing you all again in 2015”

OUTSTANDING PERFORMING BUSINESS AWARD (<25 EMPLOYEES) - sponsored by GSK WINNER - MCCOLM CIVIL & STRUCTURAL ENGINEERS LTD

OUTSTANDING PERFORMING BUSINESS AWARD (>25 EMPLOYEES) - sponsored by AyrshireWeekly Press WINNER - SERCON SUPPORT SERVICES

LOCAL FOOD HERO sponsored by Taste Ayrshire WINNER - TASTE OF ARRAN LTD

ENTREPRENEUR OF THE YEAR sponsored by E-Spark WINNER - I DO LICIOUS LTD

EXCELLENCE IN INTERNATIONAL TRADE sponsored by Clydesdale Bank WINNER - ALEX BEGG & CO

GREEN AWARD sponsored by Chamber Energy Solutions WINNER – GSK

EXCELLENCE IN PEOPLE DEVELOPMENT sponsored by QTS Group & QTS Training WINNER - BUZZWORKS HOLDINGS

MODERN APPRENTICE OF THE YEAR sponsored by Team North Ayrshire WINNER - CAMERON ARTHUR GSK

AYRSHIRE CHAMBER CHAMPION AWARD THE REFERRAL EXCHANGE

PRESTWICK’S GATEWAY TO THE STARS

YOUR BUSINESS | WINTER 2014

In July 2014 the UK Government launched strategic project to select the site for the UK’s first spaceport. The aim is to ensure the UK space industry can grow strongly by having a domestic capability for launching the new generation of small satellites using the latest horizontal launch space vehicles.

The Government is aiming to select the site in mid-2015 after receiving detailed proposals from the competing sites.

These include Newquay in Cornwall and the Moray Firth airfields Lossiemouth and Kinross.

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Prestwick however is the most developed and perhaps the most capable location.

Prestwick Airport was established in 1935 as a site for elementary flight training for ab-initio RAF pilots as part of the UK Government’s response to the military build-up in Germany ahead of the Second World War. The airport site was selected due to the consistently favourable weather conditions experienced in this area of South Ayrshire. The airfield is surrounded by high ground - all four quadrants - and this affords it protection from the vast

majority of adverse weather phenomena.

This unique Ayrshire microclimate has enabled the airfield to benefit from favourable cloud bases and excellent surface visibility.

This factor contributed to it becoming the dominant transatlantic ferry port for US and Canadian built aircraft entering the European war theatre. It subsequently became the primary gateway for long-haul transatlantic passenger operations into Scotland. The airfield was heavily developed with a full concrete base underpinning its 3000m runway and extensive hard standing. A broad aerospace and engineering industry was established in the area to provide aircraft build, modification and repair capabilities, emerging in the post war era as Scottish Aviation before being absorbed into British Aerospace in 1977. A further 1,905m cross runway was later added.

Prestwick and its local population have welcomed many types of aircraft operations over the years including military fighters, large wide body jets and the largest specialist transports and Antonovs. It was also a frequent training location for Concorde flight crews giving the local airspace controllers experience at defining and controlling special aircraft inbound and outbound trajectories as well as deconflicting flight paths with other commercial and military traffic.

Transport links to Prestwick have been progressively developed since its formation with a mainline rail station on site, fuel offloading siding and unbroken motorway links directly from the airport to the backbone

of the UK’s motorway network. Recent development of the M77 and Glasgow M74 southern orbital extension means that by road Prestwick is now only 30 minutes from the centre of Glasgow, 1 hour 20 minutes from Edinburgh Airport, less than 2 hours from the border with England and only 6 hours 15 minutes from London Heathrow.

Prestwick’s bid for this critical future in aviation is being led on behalf of the airport and South Ayrshire Council by Stuart Mcintyre, grandson of the original founder Group Captain DF Mcintyre. Integrating every aspect of Prestwick’s wide ranging capability is enhanced by his broad appreciation of the airports industrial and operational history.

Prestwick continues to be engaged in passenger operations, the structure of the airline industry currently favours the bases at Glasgow and Edinburgh with Prestwick playing a more strategic aerospace and aviation role as a base of freight, strategic diversion and hijack, executive transport, military transit, search and rescue operations as well as maintaining a strong industrial capability both on the airfield and in the immediate vicinity.

Mr Mcintyre explained: “With its favourable meteorological patterns, over sea take-off paths, substantial developed airfield, excellent local skills base, direct motorway and rail links and attractive business and industrial footprint, Prestwick is well placed to launch the UK’s first Spaceport and support the growth of the UK’s space industry.

KA Leisure’s Health and Fitness team’s role in helping hundreds of patients who are recovering from a wide range of medical conditions and the contribution they make each year to improving the health of the community has been recognised at a major UK awards scheme.

The Active North Ayrshire Exercise on Referral Programme has been developed to enable people recovering from a range of conditions to take part in supported physical activity.

The scheme assists toward recovery from chronic illness, as well as helping to improve self-esteem, confidence and help people deal with transition in their lives.

Together with a range of partners, specialist staff from KA Leisure’s Active NA team support participants through a broad range of enjoyable activities delivered within their community, including aqua fitness, low impact exercise classes and personalised fitness sessions.

the shortlist stage.”

A team from KA Leisure travelled to London to make their final presentation and although they missed out on the top prize at the Flame Awards Ball at Telford International Centre in July, they received high praise from the judges.

During the summer the team reached the UK Final of the Healthy Partnership Projects category in the ukactive and Matrix Flame Awards, one of the most coveted accolades in the UK health and fitness sector.

The awards recognise suppliers, operators, educational institutes, health practitioners and corporate organisations that have demonstrated exceptional standards across their area of work.

Speaking after the announcement ukactive CEO David Stalker said: “We would like to congratulate KA Leisure on the tremendous achievement of reaching

Mr Stalker added: “The assessment process is known for being the toughest in the business and the level of competition just gets better every year.”

KA Leisure’s Business Manager, (Physical Activity), Laura Barrie said: “We are proud and delighted to have reached the final of such a prestigious awards scheme and look forward to building on the success of the programme in the months and years to come.”

Anyone with health issues that could be improved through regular physical activity can speak to one of the Active North Ayrshire Exercise on Referral team on 01294 605128 or contact their GP.

Keep a healthy and active workforce Strategic Partner

First Aid

•

Discounted fitness membership rates for strategic partners.

•

Membership includes gym, swim and classes at all KA centres across North Ayrshire.

KA Leisure provide certified, First Aid at Work, Emergency First Aid and AED courses for both local companies and individuals. All courses provide the knowledge and skills required to give potentially lifesaving first aid for a variety of emergencies.

•

Packages available for all sizes of businesses.

KA Leisure can also provide you with workplace health visits and Manual Handling training.

For more information call 01294 316454.

For more information call 01294 605128.

www.kaleisure.com

YOUR BUSINESS | WINTER 2014

KA LEISURE REWARDED FOR ‘RECOVERY ROLE’

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YOUR BUSINESS | WINTER 2014

BUSINESS MENTORING: AN OBJECTIVE VIEW OF YOUR BUSINESS

Do you have aspirations of growth for your Business?

As a growing business, you may have lots of ideas and plans for the future, but may lack the skills, experience or confidence to put them into action.

Maybe you'd benefit from an objective view of your company, to help you realise what your goals should be? Perhaps you want to learn alongside an experienced business person? Or maybe you just want to develop new skills and expand your network of contacts? A business mentor

TESTIMONIAL JOANNE ROBINSON, CEO THE LITTLE ART SCHOOL CO LTD.

could help you do all of these things.

Rhona Brown, Business Mentoring Executive at Ayrshire Chamber explained: “The Mentoring scheme is open to all businesses in Ayrshire who have been trading for a minimum of one year and have a turnover in excess of £100k.

“Working with a mentor allows a ‘fresh pair of eyes’ to look over your business and offer advice or direction from an entirely independent point of view.”

The objective of Business Mentoring is to help growing businesses and it is available to business people who have aspirations to grow. Mentors will work with you in a non-judgemental relationship. They will respect your views, and although they may put forward suggestions, every decision you take will be your own.

For more information on this FREE service, call Rhona Brown 01292 678666.

“

The Little Art School Co has grown hugely since it opened its doors over a year ago.

My mentor, Pamela Anderson, has been a source of solid advice and a listening ear as we struggled to overcome the hurdles associated with developing a small business. Being able to step out of the day to day running of one's business and spend a couple of hours thinking about the business has been extremely valuable.

”

YOUR BUSINESS | WINTER 2014

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EDUCATION

GLEBE PRIMARY’S WORLD OF WORK DAY CREATIVE CAREERS Queen Margaret Academy, Art & Design Department recently hosted a Creative Industries Event for their S2 pupils. The aim was to raise awareness of Creative Industries as a career path.

Glebe Primary recently held an employer event for their Primary 2 pupils, ably supported by P7 guides, The “World of Work” afternoon formed part of the topic “People Who Help Us in our Community”.

We were very lucky to have a wide variety of businesses and services represented on the day. Pupils carried out their personal research, asking questions and using their ICT skills taking photographs and videos.

YOUR BUSINESS | WINTER 2014

Our visitors included, Mr Truss, Truss Dental in Irvine, Mr Travers, Minister of Irvine Old Parish Church, Hilary Kerr Simpsinns, Ronnie McGinlay & Marion Campbell Fire Scotland, Lifeguards from KA Leisure, Carly Kirkwood Specsavers Irvine, Options for independence, 1st Alliance Credit Union Ltd and N.A.C. Catering Services.

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The pupils thoroughly enjoyed finding out about different professions

and services and the opportunity gave them a real life context for learning.

The feedback from our visitors was also extremely positive and, although perhaps a little nervous at the thought of being interviewed by such young children, they found the experience enjoyable and were very impressed by the children’s abilities.

The day was a terrific success. It is important to help children, even at this early stage, to understand the options and opportunities in the world of work and to provide them with goals and encourage a motivation to learn for the future. The feedback from the pupils was very positive - “The fire fighters were good”. “It was a fun afternoon”. Lola We are very grateful to everyone who attended and are looking forward to future opportunities to engage children in real life contexts”.

Mrs Sandra Law, DHT, Glebe Primary School

The

Ayrshire Chamber

MIX

T: 01292 678 666 F: 01292 678 667 E: engage@ayrshire-chamber.org www.ayrshire-chamber.org

Pupils attended the Art and Design Department in the morning and had the opportunity to visit various stalls with artists, designers and representatives from Further and Higher Education Institutions. Pupils heard presentations from invited guests and then had the opportunity to ask questions and look through folios and examples of work. Pupils left the department feeling inspired and armed with a wealth of knowledge from this exciting and memorable event.

MOCK INTERVIEWS 40 pupils selected from Cumnock, Doon and Kyle Academy recently attended a mock interviews event held in the Aviator Suite of Prestwick Airport organised by Ayrshire Chamber of Commerce.

Following months of in school preparation pupils were chosen to attend the event to help prepare them more for the world of work. The day began with a motivational speech from Dr Peter Hughes who promoted careers within the engineering industry.

Pupils were then given the opportunity to go through a mock interview with local employers before taking part in group assessments set by South Ayrshire Council and Stellar UK Ltd. After a rest over lunch pupils were then taken through college course options by Ayrshire College.

Pupils commented that they felt they had gained more confidence and felt more prepared for the real world of interviews.

Special thanks to the Army, Ayrshire College, Dr Peter Hughes, Glasgow Prestwick Airport, NHS, Police Scotland, SFA, South Ayrshire Council, Stellar UK Ltd, RAF and UTC Aerospace Systems

M oulding young people I nto employment X ponentially!

During my work experience at Ayrshire Chamber I gained knowledge in many different areas of the business industry and an insight into what happens within the Chamber.

Kathryn of Belmont Academy attended Rotherwood Furniture on her work experience.

“Kathryn was a real pleasure and was able to participate in many designs for customers including one of my own contract accounts where Kathryn was allowed input.

We enjoyed having such an enthusiastic young person working with us, after all that is where we find our stars of the future!!”

KATHRYN BELMONT ACADEMY

FHIONN ENGINEERED HIS WAY INTO WORK EXPERIENCE Fhionn of Largs Academy completed his work experience at Scott Engineering Co Ltd. We feel the placement is a very worthwhile exercise for young people as it gives them an insight into engineering and a good grounding as to whether they really want to pursue a career in this field.

AYRSHIRE PUPILS ARE TOP CLASS Keen fourth, fifth and sixth year pupils from 12 secondary schools from all over Ayrshire took the opportunity to find out more about careers in the NHS at a special Awareness Day at University Hospital Ayr. The event is one of several initiatives and programmes through which NHS Ayrshire & Arran supports local schools, where 120 pupils attended.

As my work experience was during Ayrshire BusinessWeek, I attended the Business to Business Exhibition NATALIE KYLE ACADEMY and learned how businesses trade and promote their company. The social media and advertising companies caught my attention as they were different and a business idea I hadn’t thought of before. The next day I helped out with the Ladies Lunch during registration and then heard from Marjorie Calder fromThe Big Partnership about succeeding in business.

I rounded off my week at the‘Cream of Ayrshire’ice cream competition, so my week has been about food as well as business which can’t be bad.

This has been an excellent opportunity to understand a working environment as well as getting an insight into the Chamber of Commerce. I am interested in a career within the business sector so it has been very worthwhile.

FHIONN

“Fhionn had LARGS ACADEMY the opportunity to learn various skills under direct supervision such as milling and turning, grinding and welding. He enjoyed the variation in tasks and the practical experience we provided him.”

Brian Woods - General Manager, Scott Engineering, Stevenston.

Dr Martin Cheyne, Chairman of Ayrshire and Arran NHS Board, commented: “We hope that these young people found the day worthwhile and realised the variety of careers available in the NHS.” The pupils took part in interactive information sessions and competed in an interschools challenge. Belmont Academy emerged victorious at the end of the morning session, while Wellington School took the title in the afternoon. Both received a trophy donated by the education teams from the three local authorities in Ayrshire.

UNDER THE HOOD

John Rae of Kilmarnock Academy attended Hood JOHN RAE Motors, Kilmarnock, for his KILMARNOCK placement. Lacking confidence, ACADEMY a pre-arranged visit to the garage reassured John and he had a great week. You can tell by the smile on his face how much he enjoyed and benefited from his placement.

A common problem for pupils is a lack of urgency in applying for placements particularly with‘self-founds.’Pupils and parents fail to realise that a couple of months to organise these places is not long in the business world.Work experience is mentioned in June allowing three months for organisation.

Work experience is a lot of work for the organisers but to see the confidence in pupils after a successful week and an excellent report makes it all worthwhile.

Lesley Hamilton—Kilmarnock Academy

WORK EXPERIENCE

23 YOUR BUSINESS | WINTER 2014

CARVING OUT A CAREER IN INTERIOR DESIGN

NATALIE GOT DOWN TO BUSINESS WITH AYRSHIRE CHAMBER

DAME’S CANCER TRUST OPENS

The Scottish base for the Ellen MacArthur Cancer Trust was opened at Largs Yacht Haven on the Firth of Clyde

by Dame Ellen MacArthur.

“We have been overwhelmed by the welcome and support we have received at Largs, enthused chief executive Frank Fletcher. “We selected our new Scottish home carefully and are delighted by the excellent facilities at the Yacht Haven as well as the fabulous sailing waters that

Ayrshire and Arran Tourism Champion Volunteers have been offering a warm and friendly welcome to visitors at Prestwick Airport over the last month.

The volunteers are enthusiastic and dedicated local people who provide a warm welcome and information to visitors to the area, giving their free time, with the ultimate aim of encouraging more people to visit the area and stay longer.

The new base marks the expansion for the ten year old charitable trust, based in Cowes Isle of Wight and set up

by Dame MacArthur, to assist young people recovering from cancer and leukaemia through sailing.

The Trust has taken up residence at the 700 berth marina and plans to increase the number of young people coming through the recovery and confidence building programme to 200 by 2017.

TOURISM CHAMPIONS!

we will be sailing in. We could not have asked for more”.

“We are very honoured to have been selected by Dame Ellen and the Trust for their new base,” commented Yacht Haven director Carolyn Elder. “We are hugely supportive of the great work being carried out and look forward to working closely both the young people and the Trust team to aid their expansion.”

Ashley Brant, Tourism Champion Volunteer, from Ayr, said: “My experience as a volunteer at Prestwick Airport was both intriguing and as a student helped me understand more about the airport and why people travel to and from Prestwick Airport.

“We answered enquiries from passengers about airport facilities as well as some attractions in Ayrshire and Arran, there was a great interest on the Isle of Arran.”

Further induction sessions and volunteering opportunities will be taking place throughout November and December, so to get involved and sign up visit www.ayrshirearran.org or email: info@ayrshire-arran.org.

YOUR BUSINESS | WINTER 2014

CHAMBER MEMBER RECOGNISED IN JERUSALEM AWARDS

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Ayrshire audio and video production specialist Tosh Lubek was among the shortlist for The Jerusalem Awards earlier this year – promoting Christian involvement in broadcasting.

to be recognised in such esteem company. Tosh said: “It was quite an accolade to be shortlisted, especially along with the likes of BBC Radio 2, showing that small independents can compete on a national stage.

Tosh Lubek had teamed up with Rev. Kenneth Elliott to produce a radio feature called ‘Dear Diary’ – an observer’s daily recollection of an observer of the events leading up to the crucifixion of Jesus written & presented

by Rev. Elliott and produced

by Tosh.

Despite not winning, 2014 has been a very good year for the pair having been shortlisted twice; first for “The Prayer Room” in The Sandford St Martin Awards and then for “Dear Diary” in the Jerusalem Awards 2014.

The pair did not lift a trophy at the awards this time, they were proud

In the last two years winners in the Sandford St Martin and Jerusalem Awards have included well-known names like David Suchet, Simon Schama, Melvyn Bragg and BBC TV and Radio.

VG LAUNCH REVOLUTIONARY BIOMASS AIR BLOWER SYSTEM

The 60kW and 120kW Biomass Air Blower System is the new addition to VG’s extensive biomass heating product range and is set to revolutionise the industry. From large to small businesses the Biomass Air Blower System offers large volume spaces a heating and air blower combination. Designed with efficiency in mind, this unique environmentally friendly heating system is extremely quick and easy to install with minimal disruption to a business premises.

Reliable, renewable and competitively priced, the Biomass Air Blower System comes ready

with a renewable heat incentive (RHI) meter as the system qualifies for the RHI. The system benefits from low noise output, low operational costs and can also be programmed for up to 7 days and is versatile too, which means businesses have a choice of places on where to site it.

VG’s Biomass Technical Director, Steven Rawding said: “The Biomass Air Blower System is a very unique product which VG is delighted to exclusively launch to the market and is ideal for companies looking to incorporate low carbon heating and benefit from the significant revenue generated via the RHI. Customers who sign up to the new 60kW ECO AIR product, for example can save and earn in excess of £8,000 per annum on each unit. How many businesses out there are currently burning money on inefficient heating systems? If a business has a large volume space to heat, they should seriously consider switching to the new Biomass Air Blower System. The benefits are endless.”

agricultural and country property including LAW FIRM sale, purchase and leasing of farm and wind turbine development REPORT PART farmland, and agreements, access and water N E R 4 B RECORD USINESS issues,partnershipsandfamily business re-arrangement including YEAR Wills,Trusts,Tax Advice and Partnership

With more than three months still to go, leading Ayrshire law firm Frazer Coogans Solicitors reports that it has already achieved a record year for farm, land and residential transactions.

So far in 2014, Frazer Coogans has been involved in Farm and Land transactions with a value of over £30 million, as well as advising on numerous Partnership issues, Wills, Estates andTax Planning.

Frazer Coogans Commercial supports a large number of farming clients throughout Scotland.They provide a prompt and costeffective service in relation to all aspects of

YOUR BUSINESS | WINTER 2014

VG Biomass launch a revolutionary new plug and play biomass air blower system to provide businesses with a cost effective, reliable and environmentally friendly heating solution. In addition to the 30% savings per year against fossil fuel industrial heating systems, businesses will also benefit from a 20 year income of £170,000 (on the 60kW unit) via the government backed renewable heat incentive (RHI).

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Agreements.

Norman Geddes commented:“The West Coast market in 2014 has proven so far to be buoyant and prosperous for Scotland.

Our busy Commercial team has been involved with farming and land transactions exceeding the value of £30 million since the start of the year.This shows great strength and positivity in the current market.

“Similarly, our residential conveyancing team has also experienced record conveyancing transactions in 2014.The market is vibrant and strong in Ayrshire and appears to be back on track.”

VG Biomass is the biomass division of leading renewable technology specialists, VG Energy.

With 750 installations complete, including 120 commercial biomass heating systems, VG has the track record, expertise and capabilities to deliver successful biomass heating projects nationwide from start to finish for businesses of all sizes and across all industry types. VG has accredited and installed the most biomass boiler systems in QTR1 of 2014 and have a dedicated team of 40 plus staff operating out of 3 UK offices and is a HETAS and Gas Safe Registered business.

EVENTS ROUND UP WINTER 2014 After a summer recess, the events Calendar launched with a fantastic Summer Networking event at Dumfries House. Members gathered in the impressive Tamar Manoukian Outdoor Centre, where they were welcome by sponsors for the evening Youth Utd Ayrshire.

Youth Utd Ayrshire is an amalgam of voluntary uniformed youth organisations (Scouts, Guides, Boys’ and Girls’ Brigade and the Service cadet organisations) and works in close partnership with Dumfries House and the three Ayrshire councils. Thanks to Dumfries House and Youth United for sponsoring.

In September members enjoyed a fantastic Behind the Scenes tour at the famous William Grants Distillery in Girvan, they were welcomed in the boardroom before breaking into groups for a tour of the plant. The company distils some of the world’s leading brands of Scotch whisky, including Grant’s, the world’s favourite single malt Glenfiddich, and the handcrafted range of The Balvenie single malts, as well as selected other spirits, including Hendrick’s Gin. The event finished with a nosing of the famous brands and a delicious buffet lunch. Thanks to William Grants for hosting!

Record numbers attended The Annual General Meeting, in the Aviator Suite, Prestwick Airport. President Waiyin Hatton welcomed guest speaker John Nicholls, Director Aviation, Maritime, Freight and Canals, from Transport Scotland. After formal proceedings, our members enjoyed a glass of fizz and refreshments, and had the opportunity to meet with representatives from service providers, Westfield Health, Composite Legal, Utility Wise, Euler Hermes.

MALCOLM ROUGHEAD

YOUR BUSINESS | WINTER 2014

HAPPY NEW 2015 !

TICK TALK SPEED NETWORKING WITH EAST RENFREWSHIRE CHAMBER 27th January 5.30 - 7.30pm Sponsored by Morris Equestrian Centre, Fenwick £15

CTA – GETTING FOUND ON GOOGLE 15th January 8.30 - 11.00am Ayrshire Chamber Boardroom £35

CTA – MEASURING ONLINE SUCCESS USING GOOGLE 29th January 8.30 - 11.00am Ayrshire Chamber Boardroom £35

KICK START YOUR BUSINESS IN 2015 WITH A BUSINESS BREAKFAST @ RUGBY PARK 20th January 9.00 – 11.30am Host and sponsor Rugby Park FC FREE

BEHIND THE SCENES @ HMS PRISON KILMARNOCK 4th February 11.00 - 2.30pm HMP Prison £15

Malcolm Roughead OBE, VisitScotland CEO, was the latest high profile name to take part in the Chamber’s ‘An Audience with…’ series. Members enjoyed a networking lunch at the Marine Hotel, Troon followed by a presentation finishing with a Q& A opportunity for the members.

During his presentation, Malcolm explained that Food & Drink is an important part of Scottish cultural identity and heritage and is highlighted within the tourism industry’s strategy ‘Tourism Scotland 2020’ as one of four key areas where more can be done to enhance the customer journey.

Chamber Training academy sessions have included, Communications is Everyone’s Business, facilitated by David Steel Consultancy, Social Media Explained, facilitated by ITFact, and Powerful Presentations by Deva.

EVENTS DIARY WINTER 2014 FESTIVE SHOPPING AND DEMONSTRATION EVENING @ Many Thanks 9th December 5.00 - 7.00pm Venue: Many Thanks, Mauchline £15

BY YVONNE MUNRO

Providing you the opportunity to meet contact, expand your knowledge and grow your business

CTA – NETWORKING WITHOUT NERVES 5th February 8.30 - 11.00am Ayrshire Chamber Boardroom £35 NEOGEN THE JOURNEY AND HMRC UPDATE 10th February 2.00 – 6.00pm Neogen Europe Ltd, Auchincruive FREE CTA - MAKING SALES APPOINTMENTS

BY PHONE 19th February 8.30 - 11.00am Ayrshire Chamber Boardroom £35 MECCA NETWORKING WITH A DIFFERENCE 25th February 5.30 - 7.30pm Mecca Bingo , Ayr £15

TICK TALK NETWORKING @SEAMILL 12th March 5.30 - 7.30pm Sponsored by Seamill Hydro £15 CTA - FUNDING AND FINANCE FOR GROWTH 26th March 8.30 -11.00am Ayrshire Chamber Boardroom £35 SAVE THE DATE CHAMBER ANNUAL DINNER 2015 27th March 6.30 - 11.30pm Ayr Racecourse Host : Kay Adams Principal Sponsor : QTS Group Ltd £75

Price shown are Chamber Members rates and include VAT unless otherwise stated. To book or for more info visit www.ayrshire-chamber.org or call 01292 678666

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COULD YOU BE THE NEXT CHAMBER CHAMPION?

Chamber CEO Val Russell said: “We’re always looking to recruit more members to strengthen our business network and create more business opportunities for you. We’re asking

YOUR BUSINESS | WINTER 2014

The Chamber Referral Scheme allows us to reward members with either a free ticket to our Annual Dinner or the Ayrshire Business Awards, 50% off a full page advert in our ‘Your Business’ magazine or 50% off your annual membership fee (conditions apply).

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you to help by referring companies you know to us. When they join, we’ll reward you with a choice of free offers and discounts to help your business.”

Current Chamber Champion is the Referral Exchange who picked up their award at the Ayrshire Business Awards last month at the Seamill Hydro.

Next year could be you, so spread the word about the Ayrshire Chamber of Commerce!

REGISTER FOR £450 MILLION INVESTMENT PLANNED OUR FREE FOR LOUDOUN CASTLE NETWORK EVENTS The Loudoun Castle Project has submitted a planning in principle application to East Ayrshire Council for the creation of a two phased £450 million holiday and leisure destination that will bring up to 2,500 much needed jobs to the area.

The ambitious plan will see the 610-acre former family theme park transformed into an all-weather resort featuring 450 luxury lodges, 12 glamping pitches, a lake and leisure development, including indoor sports facilities and an indoor subtropical water park. The site will also feature a brand new Loudoun distillery.

Loudoun Castle itself will be stabilised and leading conservation specialists will be assessing what can be achieved beyond stabilisation.

benefits both in terms of jobs and tourism.”

Research conducted and subsequent reports provided by an independent specialist firm reveals a strong catchment area for the development with more than 4.9 million people within a three hour drive of Loudoun.

Nick Laister, senior director at RPS Planning & Development, which is submitting the planning application on behalf of The Loudoun Castle Project, said: "I am delighted to be submitting a planning application for a development that is going to realise that vision and have such a significant positive economic impact on the area.

Timescales are subject to planning but if successful, work would begin in 2016 with an anticipated opening during 2018 and phased development beyond.

The clear commitment and preplanning investment by the project team to secure planning permission for the development of the site has been led by private investment firm EIF.

David Mace, Chairman of The Loudoun Castle Project, said: “A development of this size and scale will provide Scotland and Ayrshire with significant long term economic

Plans for a 1,025 home residential development will feature a mix of house styles including starter homes, bungalows and three, four and fivebedroom family homes.

PARTN 4 BUSI ER

NHS Ayrshire & Arran’s Workplace Team currently support over 250 local businesses to create safer and healthier working environments.

We offer practical advice, information and access to local training that can help you improve the health, safety and wellbeing of your staff. All of which are free and confidential.

NESS

Your own dedicated Healthy Working Lives Advisor can visit your workplace and assist you to identify actions to deliver the best possible solution for your business. You also have the opportunity to work towards the nationally recognised Healthy Working Lives Award Programme which almost 600 companies across Scotland have currently achieved.

The local team are currently organising free networking events aimed at small to medium sized businesses. The events will offer the opportunity to come along and find out about a range of health issues and how to manage them in the workplace, including mental health and wellbeing, alcohol and drugs, weight management and smoking.

If you are interested in finding out more about these events please call Karen Lee on 01292 885839 or email AA-UHB.HWL@nhs.net

SLEEPING ON THE JOB? BEST

GRANT MORGAN, IAIN GULLAND AND GORDON WHITEFORD

The Japanese do it. Filipinos do it.

Italians do it every afternoon. A well-regulated nap is a far better way to recharge your brain than sugar or coffee, and has fantastic benefits for your health. But the secret to getting it right is all in the timing.

Generally speaking, the best time to nap is around the middle of the day, between 123pm, so as not to disrupt night time sleep.

During sleep, our brain moves through a number of stages and cycles, and the point at which we wake up impacts dramatically on our cognitive state. This means that it’s worth adapting your snooze to the tasks that lie ahead.

15-20 minutes

A brief sleep of 15-20 minutes will help you regain some alertness and can refresh your motor skills, so if you need to look lively or do something fiddly, like playing an instrument, this is the nap for you.

30-60 minutes

YOUR BUSINESS | WINTER 2014

Be warned: napping for more than 30 minutes can make you groggy. But it does have the benefit of sending you into “slowwave”sleep, which can help to improve your memory and sharpen your decision-making skills.

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BARR NONE

Barr Environmental have pledged Iain Gulland, Director, Zero Waste Scotland, their support to Zero Waste said: “I’m delighted to welcome both Barr Scotland’s commitment to Environmental and it’s fitting to announce 4 BUSIN demonstrate consistent standards ESS this news on the first day of the Scottish for business waste and promoting Resources Conference, where the focus is on the benefits of business efficiency to ensuring a sustainable resources industry. its customers.

“Zero Waste is no longer an aspiration; it is a Zero Waste Scotland announced two new necessity for the future economic and environmental signatories to its industry standard at its 13th prosperity of Scotland. annual Scottish Resources Conference, delivered in “All of us have a vested interest in maximising the partnership with the Chartered Institute of Wastes value of the resources we use in our daily lives.

Management.

Gordon Whiteford, Barr Environmental Limited, Barr Environmental, based in Ayr, joined 18 said: “We have a long-standing relationship other organisations already signed up to the with a number of Scottish local authorities and voluntary commitment, which requires signatories to private sector companies, and by signing up to demonstrate consistent standards for business waste Scotland’s Resource Sector Commitment we are collections and excellent customer service, including making a strong statement about our pledge to promoting the benefits of resource efficiency to its continue to provide our clients with high quality customers. resource management services in tandem with an Zero Waste Scotland is now urging other firms outstanding customer experience.” in the industry to follow suit in signing up to the

PARTN ER

commitment, which is for any organisation involved in providing waste or resource management services to customers in Scotland including local authorities, private and third sector resource organisations.

VOCA TELLS AN i3 SUCCESS STORY A major expansion – in terms of space and jobs – is the latest chapter in an Irvine Bay success story in client contact and servicing business Voca.

Voca moved in to its first office suite at i3 Ayrshire Innovation Centre just over a year ago, when it took 1200 sq. ft. of office space for its contact management business.

Move forward one year to October 2014

and Voca is moving 200 yards to its newly refurbished 5000 sq. ft. of flag ship office. Jobs created - from 28 in March 2014 to 65presently, and targeting 100 employees by summer 2015.

The company’s business is Client Contact Management and Servicing –a business service provider to large and small businesses which need additional resource and know how to succeed in the increasingly competitive internet based era.

Patrick Wiggins, Chief Executive of Irvine Bay Regeneration Company, said: “This is another example of the benefits that progressive and expanding businesses, such as Voca, can gain from the infrastructure offered at i3. It is good that through this, their expansion can be

To sign up to Scotland’s Resource Sector Commitment and to hear first-hand from current signatories, visit www.zerowastescotland.org.uk/ ResourceCommitment encouraged and accommodated within the area.”

Jonathan Woodbridge, Managing Director of Voca said: “We help clients transform their business and how they connect with their customers and throughout the process help them build both long term and profitable relationships.”

With some grant funding from North Ayrshire Council, Voca has introduced its managers to new ways of thinking about themselves and their business, is working on its ISO 9001 accreditation to demonstrate in depth systems of quality management and has created its own eye catching if somewhat quirky brand image.

Two Ayrshire Businesses picked up prizes in the SLTN awards in November.

Buzzworks Holdings and Si! collected the winning awards in their category – Si! took home the gold in the Family Outlet of the Year award sponsored by Britvic and Buzzworks was named Independent Multiple Operator of the Year.

Si! was shortlisted for the Britvic sponsored award alongside The Leadburn Inn (Midlothian) and Tony Macaroni (Livingston). MC for the night was none other than Glasgow comedian Kevin Bridges, who announced Si! as the winner to ensure another SLTN Award came back to Ayrshire.

SimpsInns owners Malcolm and Karen Simpson attended the glittering awards evening and were delighted to receive the trophy.

“Si! has been open for almost two years now and we are fortunate to have such a strong and passionate team that has helped the business grow and evolve into the vibrant venue it is today,” explained Malcolm Simpson.

“This wonderful trophy is for all the team for it is their hard work and attention to detail which has made this possible. We would like to thank sponsors Britvic and organisers SLTN for this award and all our customers who enjoy coming to Si! We look forward to welcoming you to Si! as we move towards a busy Christmas period.”

This is the third time that the company, who own seven venues across Ayrshire including Elliots, Scotts Troon and Lido have won the prestigious award.

Si! Café:Bar:Restaurant opened in March 2013 after a £2million rebuild on the site of the former Golf Hotel on the Kilwinning Road in Irvine. Within months the stunning venue picked up the ‘Inspiration Award’ at the SLTN Awards.

Director Kenny Blair said: “I am immensely proud of our team of people that help make our business successful and the fact that an Ayrshire based company can compete and win awards such as this against national competition.”

£20M FINE FOR UNSAFE WORK PLACES

NEW IRVINE HOUSING ASSOCIATION CALL CENTRE Irvine Housing Association has launched a new customer service centre – an extension of the 24/7 service already available to Riverside Group customers.

The new Irvine-based CSC is part of a wider team based in Riverside’s head office and this will allow the teams to support each other and resulting in a quicker response to customers.

Nicola Thom, Executive Director (Operations) at IHA said, “Since joining Riverside we have been reviewing the range of services that we offer to our customers, particularly offering greater choices on how they access our services. Until now we

Prestwick based Buzzworks Holdings are delighted to have won the Independent Multiple Operator award at the recent Scottish Licensed Trade news awards, the annual Oscars of the licensed trade in Scotland.

were only able to offer IHA customers an emergency repairs service out of hours. Now our customers can access our full range of services 24/7.”

Paul Hillard, Managing Director at IHA said, “We are delighted to launch an extension to the CSC here in Scotland, and the potential to expand the team as the service develops is an exciting prospect.

“This is another example of our continued growth as part of Riverside, offering new services to our customers, while seeking to create job opportunities here in Irvine, which has some of the highest levels of unemployment in the country.”

UK businesses are not trying hard enough to keep their workers safe, says the Sentencing Council, and should be fined up to £20m for “corporate manslaughter” if their negligence leads to death.

The government body, which advises judges on appropriate sentencing, says that existing fines are too small to hurt most companies financially and so fail to incentivise them to improve their safety measures.

This will extend to food-related violations, with the companies whose food health and safety offences prove fatal could be fined up to £10m.

The guidelines, which are still in draft stage, will be opened up to public consultation in order to gather the perspectives of those working in industry.

“We want to ensure that these crimes don’t pay and these businesses that put people at risk by flouting their responsibilities are undercutting those that maintain proper standards and do their best to keep people safe,” said Michael Caplan QC, a member of the Sentencing Council.”

YOUR BUSINESS | WINTER 2014

LOCAL SUCCESS AT SCOTTISH LICENSED TRADE AWARDS

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The Board of Directors is delighted to welcome the following companies as recently joined members of Ayrshire Chamber of Commerce and Industry ACCURATE FIRE AND SECURITY SYSTEMS LTD Ayr Mr Ian Forbes 07770 777749 ALL INITIAL CONSULTATIONS FREE OF CHARGE ALLERGY AND HYGIENE SOLUTION LTD Glasgow Mr Graeme Kerr 07770 896929 www.allergyandhygiene.co.uk ANDERSONHR LTD Troon Miss Lisa Anderson 07539 935 746 AQUAFIL UK Kilbirnie Mr Kenny Fairbrother 01505 683430 www.aquafil.com Referred by WJ Knox ART OF REJUVENATION Ayr Mrs Roslyn Wiseman 01292 737789 www.artofrejuvenation.co.uk

YOUR BUSINESS | WINTER 2014

AUTOVALET DIRECT AYRSHIRE Prestwick Mr Robert Shaw 07816 895814 www.autovaletdirect.co.uk

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AYRSHIRE & ARRAN TOURISM TEAM Ayr Ms Ros Halley 01292 616130 www.ayrshire-arran.org BLAIRQUHAN CASTLE Maybole Ms Nan Li 01655 770239 www.blairquhan.co.uk

BOYD DIGITAL Glasgow Mr Colin Boyd 0141 427 9337 www.boyddigital.co.uk BRODIE ENGINEERING LTD Kilmarnock Mrs Susan Scott 01563 546280 www.brodie-engineering.co.uk CAFE CORNER26 Kilmarnock Mrs Lesley Thomson 07796 471520 CALLACHANS HEALTH AND THERAPY Ayr Mr Andrew Callachan 07771 620647 www.callachansphysio.co.uk CEIBA RENEWABLES LTD Prestwick Mr Duncan Crosthwaite 07740 348816 www.ceiba-renewables.co.uk CREATIVE CHOCOLATE Stewarton Mr Stuart McLean 01560 485434 creatice-chocolate.com DARCEYS (SCOTLAND) LTD Kilmarnock Ms Clare Brannen 07712 744261 www.darceysonline.co.uk FREEMAN ENGINEERING LTD Kilwinning Mr Peter Freeman 07912 525657 www.freemanengineering.co.uk GLENBRYDE West Kilbride Mr Alisdair Morrow 01294 829839 www.glenbryde.com Referred by LAH Travel

IBIZA DIGITAL MEDIA Glasgow Miss Lauren McTrusty 0141 249 0716 www.ibizadigital.com

ROTARY CLUB OF KILMARNOCK Kilmarnock Mr David Johnstone 01563 820807 www.kilmarnockrotary.org.uk

LAURAS DRESSES Newton Mearns Ms Laura McKinnon 07880 602232 www.laurasdresses.com Referred by Entourage UK Consulting Ltd 10% DISCOUNT MANY THANKS Mauchline Mrs Carol Speir 01290 550660 www.many-thanks.co.uk MECCA BINGO LTD AYR Ayr Ms Natasha Baxter 01292 263702 www.meccabingo.com FREE GAME OF BINGO FOR NEW MEMBERS MORRIS EQUESTRIAN CENTRE LTD Fenwick Miss Penelope Dines 01560 600769 www.morrisequestrian.co.uk NEXUS WEB DESIGN & PRINT Irvine Mr Gordon Bain 01294 315054 www.nexuswebdesign.co.uk 15% OFF NEW WEBSITE ORDERS PID SYSTEMS LTD Prestwick Mr George Hays 01292 475507 www.pid-systems.co.uk

SAKS & HART Kilwinning Ms Nicole Graham 01294 554530 www.saksandhart.com SAMSON SCIENTIFIC LTD Irvine Mr Andrew Dick 0845 094 9743 www.samsonscientific.com

SMARTLOCAL MARKETING Livingston Mr Iain Catterall 01506 674584 www.smartlocalmarketing.co.uk DIGITAL SCREEN IN IRVINE 4 WEEKS ADVERTISING STUARTS TAXIS Ayr Mr Stuart Munro 07502 337101

THE HERBARY Troon Ms Claire O’Donnell 01292 313489 www.theherbarytroon.co.uk Referred by Cardhu Gifts & Interiors TRAVEL READY Irvine Ms Deirdre Brown 07834 233647 www.travelonlineshop.com Referred by The Klin Group 10% OFF ANY PRODUCTS

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MEMBW ERS UP4LEARNING Prestwick Mrs Gayle McCrorie 05600 471228 www.up4learning.com ATOM Create (Scotland) Ltd 50% DISCOUNT FOR ONE TRIAL SESSION PER FAMILY

URQUHART OPTICIANS Kilmarnock Mr Peter Telfer 01563 525059 www.urquhart-opticians.co.uk URQUHART OPTICIANS Troon Mr Peter Telfer 01292 311866 www.urquhart-opticians.co.uk Urquhart Opticians Prestwick Mr Peter Telfer 01292 475603 www.urquhart-opticians.co.uk URQUHART OPTICIANS East Kilbride Mr Peter Telfer 01355 220977 www.urquhart-opticians.co.uk URQUHART OPTICIANS Glasgow Mr Peter Telfer 0141 339 9297 www.urquhart-opticians.co.uk WILLIAM TRACEY GROUP Irvine Mr Tom Horner 01294 315200 www.williamtraceygroup.com YE OLDE FORTE BAR Ayr Mrs Carol Ward 07856 611327 YERTON DREAMHOUSE LIMITED West Kilbride Mr Stephen Brown 01294 823957 www.yerton.com

We want to recruit more members to strengthen our business network and create more business opportunities for you. We are asking you to help by referring companies you know to us. When they join, we’ll reward you with a choice of special offers to help your business. Call the membership team on 01292 678666.