FACE OF TITLE COMPANY

WACO TITLE

(LEFT TO RIGHT): DOUG CHILDRESS, DIRECTOR OF INTEGRATED TITLE; MEREDITH LAFRENIERE, DIRECTOR OF TITLE OPERATIONS; SARA HECK, PRESIDENT & CEO; BUCKLEY BRIDGES, CHIEF OPERATING OFFICER; MARY PEDERSEN, DIRECTOR OF CLOSING OPERATIONS

Tell us about the history of your business. WACO Title Company has been serving the abstract, title insurance and closing needs of this region since 1885, all while continuing to grow in expertise and in availability. We have an unbeatable title team – over 50 licensed title agents, many in-house attorneys and a dedicated commercial team of 20 associates across 24 locations throughout Arkansas and Missouri.

What is your mission?

Our mission is to be “People Helping People,” and we take that charge very seriously. Our priorities are to take care of our customers, our team and our business, and everything we do rolls into those key areas.

What sets you apart from your competitors?

Our greatest resource is our team. We have incredible leaders, highly skilled associates and a culture of care for our customers. WACO Title is uniquely positioned to grow and be a source of strength to our strategic partners – we have a structure and size that provides unmatched expertise, partnership and stability.

What qualities are most important in your field/industry?

Some of the most important qualities in title and closing are accuracy, communication and customer service. In the last year, WACO has rolled out a new communication portal to support better communication with our referral partners.

What is the most important thing you do for Arkansans?

Through title search and insurance, WACO helps Arkansas protect their real estate investments. We strive for excellence and pride ourselves in doing the job right. WACO also helps walk our neighbors through the difficulty of closing transactions; whether a first-time homebuyer or an experienced commercial partner, we are here to help you through the transaction.