A Message From Liz
Dear Team,
Last week I had the privilege of attending the National Association of Community Health Centers (NACHC) Winter Strategy Session, where over 300 leaders from across the country came together to chart the future of community health. It was a great opportunity to share insights, strategize, and prepare for an evolving healthcare landscape.
Key outcomes included strategies for securing funding, advancing workforce development, and embracing innovative technologies like AI and telehealth.
Together, we ’ re shaping a future that prioritizes equity, innovation, and impact!
continued on the next page
R to L: Julia Liou (CEO, Asian Health Services), Andrea Schwab-Galindo (CEO, Tiburcio Vasquez Health Center), Cecilia Aviles (CEO LifeLong Medical Care), Liz Perez-Howe (CEO, Axis Community Health), Francisco J Silva (CEO, CA Primary Care Association), Dr. Melissa Marshall, MD (CMO, CA Primary Care Association)
A Message From Liz (continued)
As we near the end of the year, I reflect on the many things we have accomplished together. The Axis team is a special one, filled with incredible people who make an impact each day. Thank you for your commitment to our mission and for bringing your best to everything you do.
Wishing you and your families a joyful, restful, and safe Thanksgiving. You are truly appreciated!
Reminder:
December 12th, 2024 | 12:00 - 3:00 PM
Lunch served at 12:30 PM Garré Vineyard and Winery @ Bella Rosa Hall
If Axis events occur during your normally scheduled work hours, your attendance is required, or you may arrange with your manager to use PTO Check with your manager if you have questions
Hourly Staff: Please make sure to clock out for lunch and to clock back in while attending the staff luncheon. For a reminder on how to clock out then back in, please see the Paycom guides attached to the Axis Insider e-mail.
Axis Welcomes the Cuddle Up and Read Initiative to Pacific!
Early childhood reading is essential for a child's development, laying the foundation for lifelong learning and success. Research consistently shows that reading to young children enhances their language skills, cognitive development, and emotional wellbeing. It fosters a love for books and learning, which is crucial for academic achievement and personal growth.
Recognizing the profound impact of early childhood reading, the local Zeta My Chapter of Delta Kappa Gamma has partnered with Axis to launch the "Cuddle Up and Read" initiative. This project aims to promote literacy and a love for reading among young children by providing them with books to enjoy at home.
Delta Kappa Gamma is an international professional society for women educators that promotes excellence in education. Their generous donation of gift-wrapped books will be given to pediatric patients at Axis’s Pacific Site during every 6-month well-child check-up The packages include age-appropriate books for children that they can enjoy from the ages of 6 months to 5 years old, and come in English, Spanish, or bilingual stories. The initiative also includes resources and tips for parents on how to engage their children in reading, making it a fun and interactive experience. Cuddle Up and Read will operate in conjunction with the existing Reach Out and Read program available at all Axis pediatric clinics.
Thank you to the Zeta My Chapter of Delta Kappa Gamma for your commitment to early childhood education! Together, we can make significant strides in fostering early literacy and a lifelong love of reading among young children.
An Important Safety Message:
What should you do if you smell gas?
It is crucial that you act promptly to ensure everyone ' s safety. Here's what to do if you smell gas at work or at home:
Step 1. Evacuate Immediately.
Ensure that all staff, patients and visitors leave the building right away. Avoid using electrical devices, including phones, light switches, or anything that could produce a spark. Your priority should be to safely evacuate the area.
Step 2. Call 9-1-1 for Emergency Assistance.
Once safely outside and at a safe distance, call 911 to notify local emergency services. They are equipped to handle potential gas leaks and will coordinate the appropriate response.
Step 3. Contact PG&E.
After calling 911, call PG&E to report the suspected leak. You can reach their 24-hour emergency line at 1-800-743-5000.
Remember, gas leaks are hazardous and can lead to explosions or health issues. Immediate evacuation and contacting the appropriate authorities are essential steps to ensure safety.
PATIENT SATISFACTION WEEK 2024 RESULTS
PATIENT SATISFACTION WEEK 2024 RESULTS
1stPlace: 1stPlace:
POD
3 POD 3
91% RESPONSE RATE!
2ndPlace: 2ndPlace: 90% RESPONSE RATE!
POD 2 POD 2
3rdPlace: 3rdPlace: 85% RESPONSE RATE!
POD 1 POD 1
Thank you to all the clinic staff who made this year's CHCN Patient Satisfaction Survey another huge success! In the spirit of friendly competition we held our annual contest to see which clinic could collect the highest percentage of patient surveys. Congratulations to Pod 3 for an overall response rate of 91%. This was such an outstanding team effort!! Between all the clinics, we received 1,110 surveys and had an overall collection rate of 82%!!
IT MODULE INTRODUCING: IT UPDATES EMAIL
We're excited to introduce our new IT announcement’s branding! From now on, all important IT updates will be delivered from our dedicated email address: IT-Updates@axishealth.org. Watch for our unique signature line, crafted with a cybersecurity focus to keep us all on our toes!
While this email address is primarily for sharing important updates, please don't hesitate to reach out to the IT Department directly at ext. 6050 or via email at Helpdesk@axishealth.org if you have any questions or need assistance.
Stay tuned for more updates and thank you for your attention and cooperation!
Your source for IT updates and cybersecurity alerts. We keep you informed to keep you secure!
COMPLIANCE CORNER
Email corporatecompliance@axishealth.org or call x6211 if you have any compliance related questions.
Upholding EHR Privacy Standards
In our ongoing commitment to providing excellent patient care, we must remember the importance of safeguarding our patients' personal health information (PHI). Here are some important points to keep in mind regarding patient privacy:
Access with Purpose: Only access patient records when it's necessary for your job Curiosity is not a valid reason
Digital Footprints: Remember, every action in EPIC is tracked Unauthorized access can lead to serious consequences, including disciplinary action
Legal Implications: Unauthorized access or sharing of PHI can result in legal consequences for the person inappropriately accessing records and also for Axis
When In Doubt: If you ' re not sure whether you should access certain information, ask your manager or check with the Compliance Team at CorporateCompliance@axishealth org, ext 6211
If you'd like to speak with members of the Compliance Team directly, here is our contact information:
Aurora Bataclan, Compliance and IT Strategy Officer abataclan@axishealth org | Ext 6007
Urvi Dwivedi, Compliance Manager udwivedi@axishealth.org | ext. 6014
Michelle Alejandre, Senior Compliance Associate malejandre@axishealth org | ext 6011
The Compliance Department is here for you! Let's work together to uphold the highest standards of patient privacy and confidentiality. Thank you for attention and your dedication!