Covana March 2022 Training

Technical Training 2020: Evolution Presenters - Max Collett & Richard Hart

Introduction to Canimex • • • • • •

Founded in 1969 HQ in Drummondville, Canada Hi-tech mechanical engineering 7 divisions Over 700 employees Manufacturing Covana since 2009

Introducing COVANA UK

● Aqua Warehouse distributor of Covana since 2014 ● Expanded quickly into Europe ● Award-winning customer service team ● Personal support for dealers ● Professional delivery & install team ● Always here to help you!

Dealer Support ● ● ● ● ● ● ● ● ● ●

UK based office Sales & marketing support Customer services Real-time stock ordering On-line dealer resources Interactive sales training Technical hands-on training Logistics Technical back-up Assisted install & delivery service

Distributor of Covana in the UK & Europe

Dealer Support – Here to Help Richard Hart Owner Manager

Sarah Mabey Logistics

Martin Rigby UK Sales/Account Manager

Max Collett Technical Support

Sheena Whiteside Export Sales/Customer Services

How to contact us:

Tel: 01245 477400 Open: Mon – Fri 9.00am – 5.00pm Email: sales@aquawarehouse.co.uk

www.covana.info The website for Covana Dealers

● ● ● ● ● ● ● ●

Manuals Installation Videos Dimensions/Plans Parts Lists Troubleshooting Sales Training Image Library View & Order Covana

Covana Image Library

Ordering Covana from AWG

How to order Covana Dealer login to access: ● Real time stock levels ● Reserve product ● View reservations ● Special orders ● Download images ● Warranty claims

https://dealers.aquawarehousegroup.co.uk/login

How to order Covana To reserve stock via the dealer portal: Select model to reserve: ● Enter Customer’s Surname ● Enter Notes ○ ○ ○

Blinds (No, Style, Size) Brackets Under Plates

● ETD (Date/Month Required) ● Reserved Date (Today) Dealers receive email confirmation

Covana Warranty

Warranty Three Years ● Structure: Aluminium frame, brackets and telescoping sleeves ● Powder Coating Finish: Powder paint on all surfaces (chipping & peeling under normal use) ● Mechanical: Mechanical components such as the motor, gear boxes, chains, drive shafts and jacks One Year ● Electrical: Cables, wires, key switch assembly, limit switches and LED lights ● All other parts

Warranty Exclusions ● Seals ● Batteries ● Blinds ● Photos and/or video evidence MUST be sent to support your warranty claim.

Covana factory will not process your claim without this being received. ● We reserve the right to refuse any warranty claim for parts until we are satisfied that the Covana was installed as per the recommended installation instructions.

Warranty Warranty Claim Form

● All Covana Warranty Claims MUST be submitted using the dealer portal: ● ● ● ● ● ●

Customer details Covana Model Install Date Serial No Fault Parts Required

Why

?

Why Covana?

Features & Benefits of Covana

1. Fully Automated - simple key-switch operation, no manual handling 2. 2 in 1 - gazebo and cover in one innovative product 3. Safety - fully secures the spa, restricts access 4. Intimacy - optional shades add privacy 5. Energy Saving - water-tight seal & high-end insulation minimizes heat loss 6. Durability - sturdy built-to-last design, quality materials 7. Universal - compatible with most hot tubs & swim spas 8. Elegant - luxurious modern solution

Features & Benefits of Covana 1. Fully Automated – simple key switch operation ○

The world’s only automated gazebo

○

Raises and lowers in under 20 seconds

○

Simple operation

○

The high tech solution

○

Never lift a heavy cover again

Features & Benefits of Covana 2. The combination of a spa cover and a gazebo ○

2 in 1 innovative solution

○

The spa cover rises up to create a beautiful gazebo

○

Reduces debris

○

Enjoy the spa all-year round

Features & Benefits of Covana 3. Safety is at the heart of a Covana ○

The Covana closes and locks the spa securely

○

Remove the key to keep children and unwanted intruders out

Features & Benefits of Covana 4. Privacy with optional blinds ○

The Oasis & Evolution models can have optional retractable shades or screens

○

Gives shade, privacy, sun and wind protection

Features & Benefits of Covana 5. Energy saving cover ○

Covana covers are built with high-end insulation

○

The insulating value is higher than a standard spa cover

○

Water-tight seal reduces heat loss and water evaporation

○

Custom seal to fit the spa

○

Lowers spa running costs

Features & Benefits of Covana 6. Sturdy construction ○

Covana is made with durable, high quality, high tech materials that will last a lifetime

○

Aluminium structure and rigid roof made of seamless ABS thermoplastic

○

Quality components throughout

Features & Benefits of Covana 7. Universal ○

Compatible with most brands of hot tubs & swim spas

○

Models for all sizes and shapes

Features & Benefits of Covana 8. Elegant ○

Luxurious modern solution

○

Elegant addition to any property

TrainingTechnical 2022 Training 2020: Evolution Oasis Presenters - Max Collett & Richard Hart

Technical Training No need to take notes.

2020: Evolution We will give you a USB to take home

Presenters - Max Collett & Richard Hart

Oasis Product Details •

Oasis is available in just one size

•

Two colour options - Slate or Mocha

Oasis Product Details • Oasis Mocha / Slate – With Mains LED Lighting - £7,995 • Oasis Rainforest Panoramic Blinds (Left, Right, Middle) - £2,295 • Optional Shade/Screen - £595 (each) • Optional Island/Zen Mural - £795 (each) • Optional Mounting Plates x 4 - £375 • Requires 13 amp supply

Roof Style ● Two styles available

Optional Blinds

Shade

Screen

Optional Blinds

Rainforest

Island

Zen

Optional Mounting Plates ● Colour matched ● Avoids drilling into ground ● Uses weight of the spa ● Three installers are required

Transporting an Oasis

Transporting an Oasis • Note the anchor points • Note the angle of the straps • Note the Oasis is upright • Note – We built a crate to support it • Without this the crate is weak and cannot be strapped down

Transporting an Oasis – Alternative Method

•

Remove the top cardboard

•

Carefully remove all the parts

•

Leaving just the roof

•

With just the roof in the crate

•

This is safer to ship

•

This can then be lowered down flat

•

Easy to drive with no damage

Oasis Dimensions

Overall Dimensions: Oasis

Minimum Pad Size: 2692 mm

102” Motor

70”

2362 mm

65”

2489 mm

Seal can be applied between indicated dimensions fits circular tubs: 88” – 97” in diameter

Minimum Pad Size: 2997 mm

97”

Oasis LS (long Side) Model

Both models are the SAME only difference is the location of the motor

Motor

LS (long Side) Model Long Side

Long Side

Standard Model

Motor

Short Side

Short Side

Side Oasis Dimensions

2 1

1

The maximum elevation height is determined by this equation. Spa height + Covana Travel (50”) = Total Elevation

2

Covana maximum travel is 50” (1.27cm)

3

Spa height will vary and must be within these measurements: Minimum: 34” ( 86cm )

3

Maximum; 48” ( 122cm )

Key Switch Terminal Covana

1

Distance from spa and ground 1.5M

2

Must have a clear view of the spa and bathers from the key switch terminal 2

1

Hot Tub

1

Oasis: Preparation Video

Oasis: Oasis: Uncrating Uncrating Video Video

Oasis: Uncrating Video

Oasis: Assembly Preparation Video

Oasis: Leg Installation Video

Oasis: Non-Permanent Mounting Plates Video

Testing the Oasis Video

Oasis: Seal Application Video

Use U-POL to clean the surface

Installing the blinds

So let’s go and take a look

Servicing a Oasis

Could be DIY but a nice hours Tech visit for you

Oasis Hall of Shame Here’s a few photos of what NOT to do!

Concrete over the leg will prevent repair

Lack of maintenance causes rust and seizure Yearly greasing of chains will prevent this

Lack of access for maintenance or repair

Impossible access for repair

Oasis Hall of Fame Here’s a few of our favourite photos..

Oasis Gallery

Oasis Gallery

Oasis Gallery

Oasis Gallery – Heatlock!

Thank you for listening..

TrainingTechnical 2022 Training 2020: Evolution Evolution Presenters - Max Collett & Richard Hart

Product details •

4 sizes – 8ft / 9ft / 10ft / 11ft

•

All sizes are only 8ft wide

•

2 x Colour options – Slate/Platinum or Mocha/Latte

•

White roof is a factory order

Product details • 8’ x 8’ - £7,495 • 9’ x 8’ - £7,995 • 10’ x 8’ - £8,495 • 11’ x 8’ - £8,995

• Optional Rainforest Panoramic (Left, Right, Mid) - £2,295 • Optional Shades (Each) - £595 • Optional Island/ Zen Mural (Each) - £795 • Optional Shades 9’, 10’ & 11’ - £995 • Optional Mounting Plates x 4 - £375

Overall Dimensions: Evolution

Optional Blinds • With the Evolution the brackets for the blinds are integrated into the roof unlike the Oasis which are installed separately

Shade

Screen

Optional Blinds

Rainforest

Island

Zen

Side Elevation Dimensions

2 1

1

The maximum elevation height is determined by this equation. Spa height + Covana Travel (50”/127cm) = Total Elevation

2

Evolution travel is dependant on spa height: (Covana hight (92”) – Spa hight = Evolution travel)

3

Spa height will vary and must be withing these measurements: Minimum: 34” (8’ 3

Model) or 38” (9’ to 11’ Model) Maximum is 48” (1.22m)

Dimensions, Roof Load & Escape Hatch

1

3

1

97” Long

2

102”, 108”, 120”, 132” Long The Evolution roof can accommodate 12” of snowload, which equates to 90 kilos across the whole roof.

2

NOTHING must be fitted or placed on top!

No Artificial Grass It is not designed to be walked on No decking, chairs etc

3

The Escape Hatch cannot be opened (without the key from the top)

Key Switch Terminal Covana

1

Distance from spa and ground 1.5M

2

Must have a clear view of the spa and bathers from the key switch terminal 2

1

Hot Tub

1

So let’s go and take a look

Evolution Gallery

Thank you for listening..

TrainingTechnical 2022 Training 2020: Evolution Legend Presenters - Max Collett & Richard Hart

Product details •

Legends are available in 1ft increments from 12ft up to 21ft and 24ft

•

The width is always the same - 97” (2.464m)

•

Two colour options - Slate or Mocha

•

White, Platinum or Latte (we only stock Platinum & Latte)

•

12’/13’/14’/15’ (3.66m to 4.57m) - £13,495

•

16’/17’/18’/19’/20’ (4.88m to 6.10m) - £14,995

•

21’ (6.4m) - £16,995 NEW “X” Model

•

24’ (7.31m) - £17,495 NEW “X” Model

Swim Spa Brackets •

Extension Brackets are used for Swim Spas over 54” tall

•

Set of 4 brackets ( 1 per leg – 4 legs )

•

Dual Side Brackets are used for Swim Spas over 61” tall or under 49” tall

•

Set of 4 brackets ( 1 per leg – 4 legs )

•

Extended Brackets (set of 4 – £195.00

•

Dual Side Brackets (set of 4) - £195.00

Secondary Escape Hatch •

Why is there an escape hatch?

•

When do we need a secondary hatch?

•

How does the hatch work?

•

Why doesn’t the outside unlock?

•

Extra Escape Hatch (Dual Temp) - £895

Legend Roof •

A Legend Roof can hold up to 90 kilos evenly spread across the whole roof to allow for 12” of snow

•

Warranty will be void if anything is placed on top. IE Artificial grass, decking, furniture etc

•

The Legend is NOT designed to be walked on.

Power Supply •

Power is provided by a 24v waterproof battery back

•

Spare battery provided

Side Elevation Dimensions 1

3

1

3” (76mm) thickness

2

Maximum elevation is 120” (3m)

3

The travel depends of the height of the swimspa. Deduct swimspa height to covana Maximum elevation to determine travel.

2

Example: Total elevation - Swimspa height = Total Travel

4 4

Swimspa height will vary and must be within these measurements. Minimum is 49” (1.2m) and Maximum is approximately 62” (1.6m)

1

Frame Dimensions and Footprint

7

5

swimspa

3

6 4

2

1

24” Clearance (Long Side)

2

18” Clearance (Short Side)

3

83” Between posts

4

Concrete Pad minimum width 117”

5

Pad Length determined by Swimspa Length

6

Max 14” from swimspa

7

Max 96” between posts

Overall Dimensions

Optional Blinds With the Evolution the brackets for the blinds are integrated into the roof unlike the Oasis which are installed separately

Shade (Solid)

Screen (Mesh)

Island

Zen

Legend: Preparation Video

Key Switch Terminal Legend Cover

1

Distance from spa and ground 1.5M

2

Must have a clear view of the swimspa and bathers from the key switch terminal

2 1

swimspa

1

Shafts Between Legs

1

1

Note the shafts between the legs.

These must also be supported by the base.

Legend Install in a Sunken Pit ● All pits will flood without drainage ● Think about drainage when planning before ● ● ● ● ● ●

laying the concrete base Access required Install a drainage channel Connect channel to recess/bucket for sub pump with float switch Connect discharge pipe to household drainage Test regularly Routinely remove any leaves/debris

Legend: Uncrating Video

Legend: Roof Installation Video

Legend: Seal Application Video

Hall of Shame!

Here are some photos of what NOT to do

• Spa & floor not level • Legend cannot be installed

• The floor is sloping too much which will prevent the Legend from being installed • A level base is essential – no fall

• Scratches caused by legs installed incorrectly • Legs must be vertical

• Lack of access due to poor decking design • How would you remove the leg if required as the decking joist is too close

• No channel left for the driveshaft between the legs • Also the holes are not large enough to give the tech access to build

• Decking joists too close • This prevents the removal of the leg case

• Patio now prevents any form of maintenance or repair

• Too little access which prevents maintenance or repair

• Seal incorrect • The seal should not be over the display.

• It should touch the acrylic in all places

• Poor seal installation • Why?

• Poor seal installation • Why ?

• Poor seal installation • Always place the join on a straight section

• Another happy tech!

Oasis Hall of Fame Here’s a few of our favourite photos..

Legend Gallery

Legend Gallery

Legend Gallery

Thank you for listening..