Issue no 6
February 2018
Sandy Balls Holiday Village presents
Park life
What’s happening at
years, starting as a seasonal Lifeguard when I was 16. Over the 18 years I have worked my way through most departments and gained experience along the way which has enabled me to work my way up the ladder. I have been in General management for the last 6 years and am extremely excited to be here at Sandy Balls. My passion is standards, service and team all of which I hope will benefit our owners, residents & holiday guests.
Clare Watkins
General Manager A very Happy New Year to you all! I Hope you’ve all had a great festive break and that 2018 has got off to great start. A big hello from me, I’m Clare Watkins, the new General Manager here at Sandy Balls. I have worked in the Holiday Park industry for over 18
Both the Christmas and New Year period were really busy and special times here at Sandy Balls, and we hope that our guests enjoyed some very memorable experiences. 2018 is going to be an exciting year and we have got lots of fantastic news to share with you! As you walk around the park, you might start to notice the arrival of some new holiday homes – in fact, a completely new holiday home, the first of its type in the UK, and we are really excited about it! I won’t say too much as there is an article on these in this newsletter.
Development When you are wandering about Sandy Balls over the next few months, you might notice changes to some of our facilities around the park.
We would like to thank you for your understanding in relation to any disruption, but I am sure like us you are excited to see the end results.
Aubrey’s Restaurant is getting a complete facelift over the winter to introduce cosy ambiance, classy interior décor, along with some little touches of the Away Resorts personality. The restaurant will now be called Aubrey’s Forest Kitchen.
You should have had a call from one of our guest Services service team with information on this, but if you have missed their call, please let us know so we can provide you with a full update.
The Village Square is also going to have a bit of a mini makeover with some new pathways added and some new plants and shrubs to spruce up the square. Finally, some £100,000 has been spent on fitting a new roof on the swimming pool and refurbishment of changing room showers and lockers.
Don’t forget if you fancy a dip, we have got free swimming tickets at Guest Services for our owners to use the local swimming pool, just pop in and see the team.
Following last years success you’ll have an action packed year with events, festivals and parties. This year however we are introducing some exclusive events, just for our owners and residents for 2018. These are free events and give you chance to meet the team and other likeminded people and have some fun. Please see the event calendar in this newsletter and get them in your diaries! To keep you in the loop with all the new developments, we are hosting exclusive winter warmers for you to meet out holiday homes sales team and have a chat about our 2018 plans and the new holiday homes, Join us on the 3-4 Feb to Enjoy a glass of wine and a selection of local cheeses. Or if you’d prefer Local sausages and cider, 10-11 Feb. We’ve also got Wine & Choc’s, 17-18 Feb which rounds off our winter warmer events. So, make sure you pop in and have a chat. We would love to see you!
Balls
Sandy r
A Warm Welcome Lorna is a familiar face in Guest Services, but is now looking after our owners & residents, so if you do have any questions or queries please ask for her and she’ll be happy to assist you. Some of you may already have met Rosie. Rosie joined Sandy Balls in September 2017 as our Guest Experience Manager, she is currently looking at ways to enhance the owner & guest experience on park and is always happy to meet you if you have anything to discuss.