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MILL RYTHE by

2017 Family Holidays


MAKING MOMENTS MAGIC AND EVERY DAY AN ADVENTURE

OUR PARK

facilities Fully catered Indoor & outdoor pool Easy access available Bar Open all year round

Maybe it’s the family fun and games, or perhaps it’s that daily gulp of sea air. Whatever the reason, our guests at Mill Rythe tend to work up quite an appetite and with our half-board breaks, there’s something delicious on the menu for everyone. Once you’re satisfied, it’s time to feast on a dazzling array of entertainment, including some of the finest acts the UK has to offer.

WE ARE ALWAYS HAPPY TO HELP...

Call 01442 50 88 50 Lines open every day 9am - 7pm

awayresorts.co.uk/mill-rythe , Hayling Island, Hampshire PO11 0PB

facebook.com/millrythe

@millrythetweets

@awayresortsholidays


CONTENTS 16 14 23

20 18 28 32

26 2-7  Introduction 8-9  Your holiday makers 10-12  What’s new for 2017 13 Back by popular demand 14-15 Dining 16-17  Things to do 18-19 Accommodation 20-21 My Active activities

W

22-23 24-25 26-27 32-33 34 35

PLAY activities PLAY live Must see breaks All you need for Christmas T’s & C’s Rainy day options

e are pleased to announce that an independent assessment by Visit England has resulted in the regrading of Mill Rythe Holiday Village to a 4-star resort. This now makes Mill Rythe one of the highest rated accommodation providers on Hayling Island.

WINNER


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To book visit awayresorts.co.uk

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beautiful hayling island

ON THE

our holiday village

Slip into island life at Mill Rythe on Hayling Island, where the days are packed with family fun and the nights come alive with amazing stage shows.

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From plumping your pillows and cooking up three course feasts to keeping you busy from dusk till dawn, our whole team are ready and waiting to give you that perfect well-earned break.

rts.co.uk/ awayreso ding-us/ fin mill-rythe/

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Accommodation

What’s

A wide range of room types are available. You could choose a newly renovated standard room with brand new bathroom or try one of our luxury Beachcombers with loads of space.

here for

you Indoor swimming pool & sauna

Outdoor swimming pool (From whitsun – sept) Late night bar & glitzy ballroom Relaxing conservatory

Entertainment The stage shows here at Mill Rythe will make your eyes pop and your jaw drop. You won’t find anything like it in other holiday parks – although you might in the West End.

Activities Get art and crafty, Play laser tag or ride a hoverboard. Watch a film or take a dip in the swimming pool. A massive variety of activities await you.

Beaches Hayling Island has more than three miles of beaches so if it’s a sea view and sand castles you crave, you’ve come to the right place.

Large indoor soft play area Multi-use sports court Beauty salon Arcade & games room FOOD & DRINK Half board included as standard Restaurant Café for quick bites and coffee Midsummer Night’s screen

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your

y a d i l o h

S R E K A M We’ve got it all covered... Over the years we’ve learnt a lot about what makes holidays special for families. And we’ve put it all into our parks. You can choose to enjoy a spacious, luxury room or cosy standard accommodation. We have a massive range of activities and entertainment. Your meals are included and there is the bar open till late! All situated on Hayling Island with 3 miles of BEAUTIFUL beaches and all the fantastic local attractions of Hampshire nearby. G /MillRythe

To book visit awayresorts.co.uk

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What’s new

what’s

NEW 10

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Colour festival

For the first time ever, we will celebrate the start of summer with a vibrant colour festival. There will be a giant colour powder fight during the day, and then a celebration of colourful food, culture and entertainment in the evening. This is one not to be missed.

STUDIO LIVE

The Ballroom is set for a major transformation with the introduction of Studio Live. This cutting-edge entertainment system has a giant interactive screen with roving cameras which means we can offer an even more amazing show experience. Away Resorts is one of the only UK holiday parks to have this technology.

New high ropes adventure course

BRAND NEW

PLAY & STAY ACTIVITIES

We’re building an exciting new linear high ropes adventure course* to be ready by Easter 2017. It’s a challenging climbing course guaranteed to keep even the most active boys and girls happy! And for when the weather’s bad, we’ve still got our much loved indoor soft play zone. *Subject to planning approval

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Out with the old In with the new This year we are investing a whopping ÂŁ565,000 to improve the facilities and accommodation at Mill Rythe. Many of our rooms will be refurbished with new showers and dĂŠcor, plus some new furniture and windows. In 2016 our official Visit England rating was upgraded to 4 star, making us one of the highest rated accommodation providers in the region. We continue to improve Mill Rythe every year.

new BRAND

SHOWs NEW showS

Our award-winning Show Cast have been developing an exciting new show for 2017. Working with Choreographers from the West End, they have some big surprises in store. Keep an eye on our website for more details!

New Play Live show

Our daily show for younger children is super popular, and in 2017 it gets a makeover with new songs and games that will keep your children entertained and full of happy holiday memories.

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back by

Megaslam mayhem Megaslam Wrestling is fantastic, full-on family entertainment packed with thrills, showmanship and seriously larger than life characters. Cheer on your favourite heroes and boo the baddies as they battle it out for victory. Catch the thrills yourself at Mill Rythe during selected dates in the school holidays.

popular demand

Urban sports extravaganza Prepare to be blown away by the tricks, skills and general awesomeness of the best urban sport stars in the world. The SBX team combine basketball, break dancing, BMXing, skateboarding, football, street dance and beat boxing into a dazzling experience. They’ve SUMMER STAGE performed at thousands SHOW & POP of events round the world STAR ACADeMY including the Olympics, they Our popular summer stage school is back for hold multiple world records, and now they’re bringing their 2017. With some exciting changes! Run by instructors uniquely cool show to Mill Rythe from the Pauline Quirk Academy, the stage school on selected dates during school caters for both younger children and teens. They holidays. There’s nothing else like this in the will receive training each session, with a spectacular evening performance on the final night! Teenagers will world, so don’t miss it. also get to make their own pop video! G /MillRythe

To book visit awayresorts.co.uk

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Food

Cooking No

Required

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There’s nothing like the fresh sea air for working up an appetite. That’s why all our breaks include a hearty cooked breakfast to set you up for the day and a superb three-course meal when the day is done. And if that’s not enough, we also offer an excellent lunch option for extra hungry holidaymakers (on most breaks you’ll need to pay for this). Come dine with us We’ve spruced up our restaurant and there’s something on the menu for everyone. You’ll find all the classics, including shepherd’s pie, fish ‘n’ chips and bangers and mash, as well as a number of exciting options for adventurous types, plus tasty vegetarian dishes.

All of our breaks include breakfast & evening meals

Food that kids love We have a special selection of child sized options and friendly restaurant staff that take away all the meal time fuss! Anyone for a tipple? Enjoy a cool beer in the bar or watch the sun go down with a glass of white wine in hand. Many of our breaks offer inclusive and half-price bar options – look out for the glass symbol* in the Breaks Showcase.

Restaurant opening times:

*

Breakfast: 8:30am – 9:30am

unt Mill

Dinner: 5:4 5pm - 7:00pm

ies

pud ding society

unt

Millies

Times can be subject to change, please check on day of arrival by asking any of our lovely staff.

pud ding society

The traditional English pud is one of our nation’s gifts to the world and here at Mill Rythe we fully intend to celebrate it. That’s why our Aunt Millie’s Pudding Society serves up a different pudding every night for your delectation. We’re talking true classics like jam roly-poly or apple crumble. Tempted yet? Go on, you know you want to.

To book visit awayresorts.co.uk

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Off the park

Doorstep On your

Run free in the New Forest. VISIT PEPPA PIG. Climb aboard an 18th century warship. Hop off the park and you’ll discover a million brilliant things to see and do here in Hampshire.

Hayling Seaside Railway Trundle gently along the sea front, ice cream cone in hand, taking in some of the best views of the Sole nt and Isle of Wight. 5 mins from the park PO11 0AG

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Beachlands Funland

museums

Hayling Billy Coastal Path

Ride the roller coaster, drive a dodgem, spin down the helter skelter. The finest traditional seaside fun, designed to get the whole family screaming with pure glee.

The Romans hung out near here. So did Lord Nelson. Our favourite historic sites include Portsmouth Historic Dockyard, Fishbourne Roman Palace and Southsea Castle.

You can cycle, ride a horse, run or simply stroll. Four miles of safe off-road path round the edge of the island is yours to explore, alongside wildlife and sea views.

5 mins from the park - PO11 0AG

All within 30 mins or less

15 mins from the park

Gunwharf Quays

Peppa Pig World

Historical Hampshire

Big brands at big discount prices? Say no more. You’ll find more than 90 designer stores here, and when you’re finally shopped out, you can retire to the cinema complex.

Run free in Mr Potato’s Outdoor Adventure Playground and say hello to Peppa and George themselves. Heaven for tiny tots.

Peer across the panorama of history at the Royal Navy Submarine Museum, Charles Dickens Birthplace Museum, D Day Museum – and more!

45 mins from the park PO11 0EH

All within 30 mins or less

30 mins from the park - PO1 3TZ

EMIRaTES SPINNAKER TOWER The Spinnaker Tower is a 170-metre (560 ft) landmark observation tower in Portsmouth, England, UK. It is the centrepiece of the redevelopment of Portsmouth Harbour.

Marwell Zoo Marwell’s mind-boggling animal menagerie includes pygmy hippos and awe-inspiring tigers, across 140 marvel-filled acres. 40 mins from the park SO21 1JY

30 mins from the park

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To book visit awayresorts.co.uk

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Accommodation

We’re

very

accommodating

Comfortable accommodation offering everything you need to enjoy your stay with us. We have a selection of different room categories with various benefits and advantages, so if it’s cost that’s important to you we can accommodate, or if you need to be nearer to the facilities or require wheelchair access we can help.

017 New for 2

THE

R E B M O C BEACH H L  ounge, dining and kitchen area H Sleeps 2–6 (2 bedrooms) H D  ouble bedroom with en suite H D  ecking/outside seating area H Ramped access H Family shower room

Extra goodies: H 2:30pm Check in H Hair-dryer H F  ruit basket / Confectionery / Biscuits H Cafetière & coffee H H  ouse Red, White or Rosé wine H Luxury toiletries H R  oom serviced daily except Sunday

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Duvet with pillows  ouble, single or D two bedrooms Bathroom amenities  n suite shower E or bath

Standard

Our cosy Standard rooms include en-suite shower or bath, central heating, tea and coffee making facilities and a TV. There’s a choice of single, twin and double rooms.

Standard plus

Similar in style to our Standard rooms but with added benefits. So if you’d like a walk-in shower, want a hair-dryer provided, need to be close to the facilities, fancy enjoying a delivery of goodies on arrival or prefer somewhere with a view, then simply ask.

Ambassador

Spoil yourself with a little touch of luxury. An Ambassador room is spacious and comfortable, with en-suite shower or bath, flat-screen digital TV, fridge, hair dryer and tea and coffee making facilities. What’s more, when you first arrive, you’ll find yourself welcomed with a bottle of wine.

Connecting rooms Accessible  ea and coffee T making facilities Fridge & Freezer Towels  lat-screen TV F with Freeview Writing desk / vanity unit Mirror

All available as standard

Comfortable bed

“In 2017 we are investing a whopping £565,000 on a large number of room improvements, including brand new bathrooms and updated decor”’

Central heating

Ambassador Plus

Our new Ambassador Plus rooms offer beautifully designed and perfectly finished modern interiors, with plenty of luxurious features. Enjoy super-cosy double or twin beds for a refreshing night’s sleep and smart en suite showers. There’s a stateof-the-art 40-inch flat screen TV, French patio doors and mini fridge, hair dryer and tea and coffee making facilities. What’s more, when you first arrive, you’ll find yourself welcomed with a bottle of wine.

Power sockets  erviced everyday S except Wednesdays and Sundays

Celebration Suite

Give yourself room to relax, stretch out and stroll around. A Celebration Suite offers quality accommodation fitted out to the highest standard, with a roomy separate bedroom, lounge facilities, kitchenette, patio area and large wide-screen TV, hair dryer and tea and coffee making facilities. And yes, when you first arrive you’ll find yourself welcomed with a bottle of wine.

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To book visit awayresorts.co.uk

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Activities

Get in

on the

action

As the kids get a little older, they’re eager for new challenges. My Active offers a different selection of brilliant activities every day. We’ve got everything from kayaks to crossbows, cheerleading to climbing walls. Scream as you slither down a water slide, challenge the kids to a laser tag battle, or take on a team challenge to build a raft that will support you all. The whole family can get stuck in, or mum and dad can have a relaxed break while the teenagers burn off some energy. Let the thrills and spills begin!

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OUR ACTIVITIES Balanceability Archery Hoverball Archery Target Paintball Pool Snorkelling & Aquajets Waterwalkerz Body Zorbing Crossbow Cheerleading

Metal Detectors Climbing WalL Zumba Fitness Hover Ball Crossbow Laser Tag Abseiling Bike Hire Parent and Toddler Pool Time

Book the action in advance There’s a lot of demand for our My Active activities, so we ask you to book online before you arrive*. It’s easy – go to activities.awayresorts. co.uk/mill-rythe There’s at least one free activity each day and other sessions cost from £4 per child. *up to a week in advance & only available throughout the school holiday period

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To book visit awayresorts.co.uk

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Activities

Child’s LOADS OF FUN FOR LITTLE ONES Enter a world of PLAY activities specially made for our smallest guests. During the day there’s everything from sand painting to circus skills, spaghetti spaniels to nature rangers. In the evening they’ll be transfixed by brilliant entertainment live on stage. Watch their eyes go wide as saucers.

Under 5’s are welcome Under 5’s can join in any PLAY activity you think they’ll enjoy. We just ask that each under-five is accompanied by a parent or adult guardian throughout the activity.

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Our Activities Play Adventure: build a fort • make a campfire • mud pies • fly to space • become a super hero

Play Kitchen edible spaceships • tasty tombs • non-bake cupcakes • biscuit houses

Play Art & Craft tie-dye t-shirts * pottery painting • hand puppets • sand painting • badge making • character faces • magical dream catchers • bear’s campfire • spaghetti spaniels • balloon buddies

Play Science lava lamp • flubber goo • make a bouncing ball • super rockets • bubbles & balloons

Play Nature my garden • nature rangers • beach stone characters

Check online at awayresorts.co.uk/Play for more info

G /MillRythe

To book visit awayresorts.co.uk

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PLAY

Entertainment

Live on stage Cuddly friends telling stories. Fairytale characters coming to life. Parents with painted faces. Our PLAY presenters serve up huge helpings of fun and games for our smaller guests.

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STAG

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extra special family time This year during our family break we’re extending our PLAY Live shows! This means more interactive playtime for all the family.

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Around the park Fun stuff galore as our characters and entertainers go round the park to entertain and amaze the kids.

PLAY TODDLERPOPS WITH LUCY’S TEDDY

up on stage...

Singing and cuddles for the very little ones, with Lucy’s Teddy.

Every evening, before the little ones’ bedtime, our PLAY presenters take to the stage to mesmerise and enchant with a wonderful PLAY Live on Stage show.

CAMPFIRE CHARACTERS

THE BEAR NECESSITIES

ANIMATED STORY BOOK

Watch in wonder as a giant bear comes to life and leads us off into the enchanted woods for a magical adventure. Bear is the huggiest, friendliest furry beast in the whole park and you’ll love spending time with him and his best friends Scratch and Lucy.

Watch in wonder as characters step off the page and wander the stage to the delight of all.

Join Scratch and Lucy from Bear in the Woods for a magical time singing along (and munching marshmallows) round the campfire.

Puppet Theatre A Punch and Judy style puppet theatre with characters you’ll already know from Bear in the Woods, as they get up to more adventures to keep the giggles going.

MUM AND DAD GO MAD Everyone’s part of the fun, even mums and dads. Watch out – you could end up on stage with a peg stuck on your nose or paint on your face. You’ll love it!

MOVE IT When the Away Resorts jingle sounds, it’s time to get to your feet and make some tricky moves… and everyone has to join in, even mums and dads!

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To book visit awayresorts.co.uk

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The Greatest Musicals of All TIME

Entertainment

When the sun goes down, the stars come out at Mill Rythe. Every night the evening’s action gets underway with bingo, followed by Play Live on Stage for the little kids. Later on you’ll enjoy musical interludes followed by a live stage show full of dazzling entertainment. Or you could find yourself outside watching a movie in the moonlight at the outdoor cinema. We have some amazing live cabaret shows with a range of top visiting stars, or our fabulous Show Cast will perform a great live show.

Brand new songs in this re-vamped version of our popular stage show. Our Show Cast get you singing along with the best tunes from Broadway and beyond.

Champions of Rock With the biggest, heaviest guitar riffs ever heard, our Champions of Rock show is back and this time with a selection of fantastic new songs and it’s going to rock your world. Dust off your air guitar!

Electric Dreams Channelling the best of the ‘80s, this tongue in cheek jukebox of a show, set in a ‘town called Malice’, is your ticket to synth heaven.

Ready, Steady, Go! Step back four decades to the greatest musical era ever, with The Beatles, Manfred Mann, Dusty, Sandy and many more, live on stage with full technicolour and fabulous musical arrangements.

E E S T MUS KS BREA 26

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Vive Latino A brilliant combination of stage show and dance workout, featuring salsa and Zumba dance moves with a live band belting out big tunes to get you in the mood.

Live cabaret You’ll experience a superb mix of comedy, music and classic entertainment from a range of top visiting stars, plus our own Resident Live Band and dazzling Show Cast.

Christmas Spectacular We’re getting seriously festive with our dazzling Christmas Spectacular at Mill Rythe. And this year we bring you our very own fantastic pantomime! With music to make your heart soar, cannons firing confetti, flying reindeer and snow falling in the ballroom – and now with a stunning adaptation of A Christmas Carol. That’s Christmas sorted! christmas spectacular

greatest musicals

Ready, Steady, Go!

NEW in 2016 Mill Rythe Pantomime

STUDIO LIVE This State-of-the-art equipment enhances all staged entertainment with visual effects, lighting and immersive TV-style live camera footage. The heart of the system is a giant LED video wall, which produces larger than life animations and film footage! Take a step closer to the action with immersive floating cameras, capturing and displaying every bit of the action! Studio Live will create an added dimension to all our shows and provide an exceptional audience experience and it’s only found here, at Away Resorts.

G /MillRythe

To book visit awayresorts.co.uk

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favourite BREAKS

Favourite Breaks

SOME OF OUR

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Sat 28th July COLOUR FESTIVAL A BRAND NEW EVENT that the whole family can enjoy takes place on Saturday 28th July 2017. Throw powders into the air and watch the explosion of colour - wear white, stay bright!

Fri 28 April May Day Activity & Entertainment Break

Mon 10 April EASTER ACTIVITY & ENTERTAINMENT BREAK Egg-citing times for the whole family! Check out our vast range of My Active and Play activities including an Easter Egg Hunt!

Give the whole family a super spring break to remember, fun for all ages. From snorkeling to snuggles with bear, check out our My Active and Play activities online to see what your little ones can get up to!

Fri 26 May WHITSUN ACTIVITY & ENTERTAINMENT BREAK A fun family break jam-packed with entertainment for all ages. Check online for all the My Active & PLAY activities that we offer for the little ones, and also what is available for older kids and adults alike!

G /MillRythe

To book visit awayresorts.co.uk

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Join us this summer for a unique holiday experience, perfect for those who love performing A fantastic addition to our summer family breaks... Join us this summer for a unique holiday experience, perfect for those who love performing! Run by instructors from the prestigious Pauline Quirke Academy, your kids will receive 10 hours of training in acting, dance, singing and film making. The week culminates in a spectacular final evening experience. They will be fully supervised so you can enjoy your holiday while they learn.

£69

Only for The full course (Or £25 Per Day)

Stay with us from

£358

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Professional tutors from the Pauline Quirke Academy of Performing Arts pop star and TV CLASSES FOR ages 6-11 & 12-17+

The kids will get to perform in the final night show!

G /MillRythe


THE BIG WEEKEND AND BANK HOLIDAY

M

Fri 25 August

the’s got... y R ill

THE

R O T C FA

The ultimate family bank holiday break, masses of entertainment and activities for all the family. The Bank Holiday begins with a bang! Simon Cowell look-a-like Andy Monk hosts our very own Mill Rythe X Factor Special with acts including Che Chesterman and Union J.

HAPPY HAlLOWEEN Fri 20 October HALLOWEEN Activity & Entertainment Break Perfect for the whole family: this weekend break is filled with activities & entertainment for all ages. With comfortable accommodation, breakfast and evening meals as standard, everyone gets the break they deserve.

Sun 27th August CREAM PIE FIGHT! It’s BACK. 2017 will welcome our beloved Cream Pie Fight back with a bang. To get involved simply visit our website! awayresorts.co.uk/cream-pie-fight-2017

Mon 23 October HALLOWEEN Activity & Entertainment Break Join us for a ghoulishly grand Halloween theme break. There will be ghostly goings-on, all topped off with deafening blasts and almighty bangs, as we end the break with a stunning fireworks display!

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Festive Breaks

all you need for

Christmas Munching mince pies, glugging mulled wine, and indulging in a Christmas Spectacular show with live music and flying reindeer? Yes please. You can’t beat Christmas at Mill Rythe.

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T

he countdown for Christmas seems to begin the minute we get back from our summer holidays. Mums and Dads across the land start dreading the endless shopping and preparation ahead of them and wondering if they can really face inviting Aunty Joan for the tenth Christmas in a row. But it doesn’t have to be like that. If the stress and strain of planning Christmas makes you feel more like Scrooge than Santa, let Away Resorts wave its festive fairy wand and transport you to our Winter Wonderland at Mill Rythe on Hayling Island. At the weekends in the run-up to Christmas, you can enjoy a number of family-focused Winter Wonderland breaks. This year we have also introduced our very own pantomime! And over Christmas itself, from 23 to 27 December, there’s the four-day Christmas Special. This really is the perfect Yuletide stress buster – and of course you can invite all the family. Best of all, because it’s full board you won’t have to spend hours and hours preparing Christmas Day dinner followed by all the arguments about who is going to do the washing up. To brighten up those quiet days between Boxing Day and New Year’s Eve we’ve created the three-day Betwixtmas break, before Mill Rythe cranks up the party atmosphere to welcome in the New Year with a threenight New Year Special Celebration break. Our brilliant Entertainment Team at Mill Rythe pull out all of the stops to provide the most truly festive experience anyone could wish for during all of these Christmas breaks. We’ll present our very own interpretation of the antics of Scrooge and the ghosts of Christmas past. We’ve also introduced our very own pantomime this year for even more festive fun!

Winter Wonderland Fantastic festive family fun! Enjoy a magical pre-Christmas break where you’ll be whisked off to a winter wonderland and enjoy superb seasonal shows and entertainment.

Christmas Special Showbreak Enjoy a spectacular festive break this Christmas as we celebrate in style. Enjoy a visit from Santa, complimentary mulled wine on arrival, a carol concert sing-along and a fabulous selection of shows, cabarets and performers. This will be one christmas special you’ll not want to miss.

Betwixmas Showbreak Enjoy a seasonal break in that magical time between Christmas and the New Year. We’ll feed and entertain you – you just have to enjoy yourselves, and with a great line-up of festive entertainment, how could you not?

New Year Special Celebration Toast in the New Year in sparkling fashion with this fantastic festive break. There’s an amazing selection of seasonal shows and a grand buffet – suitable for all the family. A dazzling break full of glamour and glitz!

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Terms & conditions of booking Please read these Terms & Conditions carefully as, together with your Confirmation of Booking and the information on our website and in our brochure, they make up your agreement with us. You will also be agreeing to abide by the Park Rules, which are available on our website. These rules incorporate Health and Safety and other regulations and legislation we must abide by, including the Park’s Site Licence Agreement as issued by the local authority.

co.uk/terms-and-conditions/ . If we make any significant changes to our Terms & Conditions of Park Rules after you have booked, which affect your Booking, we will give you the option to cancel with a full refund. 5. 5.1

We aim to provide Terms & Conditions which are easily understandable. If there is any term that you do not understand, please discuss it with us before signing. 5.2 1. DEFINITIONS 1.1 When the following words are used in these Terms & Conditions, this is what they will mean: (a) Accommodation: the accommodation that we are providing to you as set out in the Booking, including the pitch and facilities; (b) Authorised Group Booking: a Booking, or series of related Bookings, which has been specifically authorised as such in writing by Away Resorts prior to acceptance of the Booking (see Clause 6.3); (c) Booking: your request to us for Accommodation; (d) Booking Confirmation: our acceptance of your Booking; (e) Event Outside Our Control: as defined in clause 13.2; (f) Park: the Away Resorts park at which you have booked to stay (g) Park Rules: the rules which apply on the Park, by which you agree to abide while you are on the Park. These can be viewed on our website and are displayed at the Park’s reception; (h) Away Resorts/we/our/us: Away Resorts Ltd. 1.2 When we use the words “writing” or “written” in these Terms, this will include email unless we say otherwise. OUR CONTRACT WITH YOU You submit the Booking to us, but this does not mean we have accepted it. We may or may not do so. Our acceptance of the Booking will take place as described in clause 2.2. If we are unable to supply you with Accommodation, we will inform you of this and we will not accept the Booking. 2.2 These Terms & Conditions will become binding on you and us when we send you a Booking Confirmation, at which point a contract will come into existence between you and us. 2.3 These Terms & Conditions apply whether you make a Booking via our website, by email, post, telephone or in person.

5.3 5.4

(a) (b) (c) (d) 5.5

6. 6.1

2. 2.1

3. 3.1

3.2

3.3

3.4 3.5

3.6

3.7

3.8

4.

PRICE, PAYMENT AND DEPOSIT The price of the Accommodation will be set out at the time we confirm your Booking. Our prices may change at any time, but price changes will not affect Bookings already confirmed with you. Our prices include supply of linen and provision of electricity and gas and entry to the Park’s facilities and are inclusive of VAT where applicable; except on newspaper promotional holidays such as those operated by The Sun & The Daily Mail. When you make a Booking beyond 56 days from the holiday start date, we will ask you to pay a deposit of 10% of the cost of your booking, or the full price if less than £50, immediately; except Mill Rythe where the deposit is £25 per person. Within 56 days of the proposed travel date payment is required in full. A 1.5% levy will be added to payments made by credit (but not debit) card. Once your Booking is confirmed you are responsible for payment of the balance, which is due at least 56 days prior to commencement of your holiday. If the balance remains unpaid after that time your Booking will be cancelled without a refund. To ensure that we are able to communicate with our guests in a speedy and efficient manner all correspondence and invoicing will be via email. If a customer requests paper copies of any documentation be posted to them, a charge of £1.50 will be made per item requested to contribute towards the costs of administration and postage. All discounts and special offers are subject to availability and we may withdraw or reduce them without notice at any time, up to confirmation of a Booking. Ferry charges are not included within our prices but we can assist you with booking travel if requested. CHANGES TO OUR TERMS The law and how we have to operate the park may change from time to time. If this happens then we may need to update our Terms & Conditions and Park Rules. You will be able to find the latest version online at http://www.awayresorts.

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6.2 6.3

(a) (b) (c) (d)

6.4

PROVIDING ACCOMMODATION We will supply the Accommodation to you from the date set out in the Booking Confirmation, for the number of people stated on the Booking Confirmation, with any additional services that have been requested by you and which we are able to provide. We will make every effort to provide the Accommodation. However, we may be unable to do so due to an Event Outside Our Control as per clause 13.2. We will endeavour to supply a specific pitch on request, but this cannot be guaranteed and we may supply a different pitch. We may need certain information from you in order to provide the Accommodation, including but not limited to the following: the number of people for whom the Booking is made, whether they are each under the age of 18 and their names; whether you wish to bring a dog; the number of vehicles you will bring; and any special requirements, such as disabled or easy access. If you do not, after being asked by us, provide us with this information, or if you provide us with incomplete or incorrect information, we may make an additional reasonable charge to cover any extra items supplied or work required, or alternatively we may cancel your booking. If you do not pay any additional charge, we may cancel your Booking. MINIMUM AGE AND OTHER RESTRICTIONS We do not accept Bookings from persons under the age of 18 and no person under the age of 18 is permitted on the park except pursuant to a Booking made by a person over the age of 21 years who is staying on the park, in accordance with that Booking. If this requirement is not met your Booking may be cancelled. Bookings for teenage parties will not be accepted, whether or not accompanied by an adult. Our Parks are used by families and friends and although we welcome groups and clubs, bookings for the following may only be made if they are accepted as Authorised Group Bookings: stag or hen parties; motorcycle or scooter groups; other groups, clubs or associations; bookings for more than five pitches or more than five units, or a related bookings for more than five pitches or more than five units in aggregate. Any groups who come to the Park without such prior authorisation may be asked to leave without refund or compensation.

7. VISITORS 7.1 Visitors are required to comply with these Terms & Conditions, including the minimum age restriction. It is your responsibility to ensure they are aware of them before they enter the Park. 7.2 Visitors must sign in and may park in the visitors’ car park only. 8.

RESTRICTIONS ON PITCHES, TENTS AWNINGS, VEHICLES AND GENERATORS Pitches are allocated on a first-come-first-served basis at the time of booking. We will reserve specific individual or adjacent pitches or areas on the Caravan and Camping area where practicable and subject to availability. 8.2 The following are not permitted on the park: (a) jumbo tents or tents with extending pods; (b) motor homes more than 7.315 metres (24 feet) long; (c) fifth wheelers of any kind; (d) converted commercial or working vehicles of any kind, including but not limited to buses, vans and trucks; (e) oversized awnings; (f) electric heaters in awnings; (g) generators. 8.3 A 3.5 metre gap must be maintained between your own caravan/motor home or tent accommodation and your neighbours’ accommodation to serve as a fire break. 8.4 If, after allowing for any awning/gazebo and the mandatory minimum 3.5 metre gap between units, a tent (which term includes a trailer tent) or motor home will not fit on a single pitch of approximately 10 metres by 10 metres, you must 8.1

Call us on 01442 50 88 50

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book an additional pitch. If, after arrival it is found that the combined dimensions of your tent/motor home/ gazebo/ fire break exceed the pitch area, you will be charged for an additional pitch and may be asked to move to a different pitch. 8.5 Guests with caravans/motor homes are not permitted to erect tents on the same pitch but may erect one awning per pitch. Camping guests may erect only one tent per pitch. 8.6 Electric hook-ups are rated at 16amps/3680 watts 230v supply and you may not exceed this limit. 9. 9.1

CHECKING IN AND OUT Guests in Comfort grade and higher grades may check in from 2:30 p.m. Other guests may check in from 4:00 p.m. (or earlier by arrangement). You are asked not to arrive earlier without calling us first. Your Accommodation will usually be ready by check-in time on the day of your arrival, but in the event of delay we will provide somewhere secure for you to leave your luggage temporarily. 9.2 The latest check in is at 9:00 p.m. If you expect to arrive after 7:00 p.m, you should contact us by 5:00 p.m. to inform us. If you do not arrive by 9:00 a.m. on the second day of your Booking, it will be treated as cancelled. 9.3 You must vacate the Accommodation by 10:00 a.m. on the day of your departure. Late checkout may be permitted between 10:00 a.m. and 6:30 p.m. subject to availability and prior agreement with us and on payment of a charge agreed with the park. 10. ACCESSIBILITY 10.1 Please let us know at the time of booking whether you require assistance with access. We will be pleased to provide, in advance, as much advice and information as possible to people with disabilities who wish to holiday at Away Resorts. 10.2 For some facilities and entertainment venues at some Parks wheelchair access may be limited. Away Resorts has some specially adapted accommodation for wheelchair users (subject to availability) but some accommodation may not be suitable for electric wheelchairs due to their weight and size. 10.3 Special requests cannot be made a condition of your booking as they are always subject to availability. 11. IF THERE IS A PROBLEM WITH THE ACCOMMODATION 11.1 In the unlikely event that there is a problem with the Accommodation: (a) please tell us as soon as reasonably possible, (b) please give us a reasonable opportunity to put it right, and (c) we will use every effort to repair or fix any defect as soon as reasonably practicable. 11.2 If any problem with the Accommodation, which is our fault, means we are obliged to cancel your Booking, we will refund payments made for Accommodation not yet provided to you. 11.3 We may enter any accommodation unit on the Park during the term of your Booking in order to inspect it and effect any repairs that may be found to be necessary. 11.4 Please treat the property, facilities, accommodation and touring pitches and facilities at Away Resorts Ltd with respect and care so that other guests may continue to enjoy them. In the event that you notice damage to any facility or equipment on the Park, please report it to Guest Services immediately so that we may take appropriate action. 11.5 Any malicious, wilful or unreported damage to our property may result in termination of your holiday without refund. 12. OUR LIABILITY TO YOU 12.1 If we fail to comply with these Terms & Conditions or are negligent, we are responsible for loss or damage you suffer as a foreseeable result of our breach or our negligence, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if it is an obvious consequence of our breach, or if it was contemplated by you and us at the time we entered into this contract. 12.2 Unless we agree otherwise in writing, we only supply the Accommodation for private use. You agree not to use the Accommodation for any commercial purpose and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity. 12.3 We do not exclude or limit in any way our liability for: (a) death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors; or (b) fraud or fraudulent misrepresentation. 13. EVENTS OUTSIDE OUR CONTROL 13.1 We will not be liable for compensation, or responsible for any failure to perform any of our obligations under these Terms & Conditions caused by an Event Outside Our Control. 13.2 An Event Outside Our Control means any act or event beyond our reasonable control, including without limitation strikes, lock-outs or other industrial action by third parties, civil


Rainy days Rainy Days & Mondays never get us down The fun needn’t end even if it’s raining. Mill Rythe has indoor facilities and activities that will keep the whole family occupied regardless of the weather. Our heated indoor pool, classic arcade, games room, indoor soft play zone and giant ballroom with daytime activities are just the tonic for rainy days.

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To book visit awayresorts.co.uk

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A HoLIDAY HERO ES GUID E TO

your HoLID A HEROES Y Your Rythe Mill

Ho LIDAY Island, Hayling HEROES

Hampshire

, 16 Havant Road, Hayling Island, Hampshire P011 OPB

Your

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Fairy godm oth wishes, gall ers granting ant knights on hand to hGeUlp IDE, th TOe ult im a te HoLIDAY superwoman saving the day and mo re charmings th prince an you can shake a stic k at. Every holiday nee ds a hero an d at Mill Rythe we’ve got a team full of them. Your

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S Finding us: from the A27 near Havant, take the

A3023 signposted Hayling Island for nearly three

HoLIDAY HEROES

miles. At the start of the approach to the roundabout turn left onto the road signposted Mill Rythe. The entrance is immediately in front of you. Nearest coach and railway station: Havant, 3 miles away.

WE ARE ALWAYS HAPPY TO HELP...

Call 01442 50 88 50 Lines open every day 9am - 7pm

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Mill Rythe Family Brochure 2017