Golden Sands Welcome Booklet

Welcome | awayresorts.co.uk

Contents #3 - Useful information #4 - Wi-Fi on park #5 - Entertainment

Useful information Golden Sands Holiday park, 175 Foryd Road, Kinmel Bay, Rhyl LL18 5NA

#6 - Activities

Guest Services

#7 - Doggy doo’s & don’ts

Out of Hours

#8 - Swimming

Swimming Pool Holiday Home Sales

01745 343 606 07974 813 047 01745 343 6066 01745 338 225

#9 - Food & drink #10 - Local Area #11 - Top Must sees #12 - Local info #13 - Refer a friend #14 - Book before you leave #16 - Escape with away #17 - Hot tub info #18 - Safety #20 - Holiday home ownership

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3

Stay connected We have wi-fi park wide!

1. Connect to the pitch wi-fi network on your device.

For example, if you’re stayin at pitch 214, then select 214 network from the list.

2. After you have selected your network you will be prompted to enter a wi-fi password which is letvan123 3. After you have successfully connected, you will be directed to a login portal. You will need to register yourself and make payment based on the duration of your stay. Please follow the on screen prompts.

Free wi-fi can be found in the main complex.

The password can be found in the arcade or at the bar If you need any assistance, please contact Guest Services.

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Entertainment

At Goldden Sands we have an excellent line up of entertainment, presented by our resident entertainment cast (look out for the purple blazers!) From good old favourites like bingo and quizzes to the glitz and glamour of live music and performances. There will be plenty of chances to dance, sing-along and let your hair down!

Away Resorts LIVE

Outdoor Cinema

Family Stage

Away Resorts Theatre Company

Interactive live streaming of entertainment.

The finest musicians and vocalists host live music staged at Away Resorts’ locations broadcast live to screens across our parks.

Beautifully crafted stage shows, children’s entertainment and characters for playful families.

Join us at our fabulous cinema experience under the stars. Grab a blanket, popcorn, some hot chocolate and settle down for a good film.

Founded in 2019, the Away Resorts Theatre Company is made up of a talented group of vocalists, dancers, and musicians, exclusive to Away Resorts. They present touring theatre style shows and entertainment for our holidaymakers to enjoy, featuring world-class costumes, choreography, musical direction, and visual effects.

There's always time to play no matter what your age, getting a little active is all you need!

DOGGY doo’s & don’ts Our doggies are part of the family at Away Resorts, so a holiday just wouldn’t be the same without them!

When bringing your dog(s) to this park there are three golden rules...

Rule #1

Activities for all!

Whether your little ones love getting covered in paint, experimenting with slime, dressing up like a Knight or pottery painting, our jam-packed activity programmes will keep them busy! There’s even a range of activities for big kids too!

For more information on what’s on offer check out your activity guide.

Activity Takeaway Activities Takeaway offers you the chance to take some of our most loved activities with you wherever you go, and we’ll be there to help you (virtually!) every step of the way. Each pack consists of everything you need to complete the activity (minus some water!) plus a how-to sheet complete with video link that you can watch on any smart device.

You can choose from: • Pottery painting • Superhero academy • Tie-dye crafts

For more information and to book visit Guest Services.

Keep your dog(s) tethered at all times We know it’s hard to believe, but not everybody likes dogs so we must respect that.

Rule #2

If your dog poops then pick it up Poop bags are available from Guest Services so no need to worry if you run out!

Rule #3

Please do not leave your pets unattended in your accommodation for any reason.

Why not bring a frisbee or a ball for a kick about. Or with stunning coastal views explore one of the many nature paths in the area.

Make a

splash Our indoor heated swimming pool offers the perfect way to spend time with the whole family all together.

For opening times, please check online or with Guest Services. We politely ask that all children under 8 and all non-swimmers under 16 are accompanied by an adult in the water at all times.

Pool Rules Everyone wants to have a good time, but we ask you to stick to three rules in the interest of others safety.

No diving, No running and No photography

No need to book, just turn up and swim!

Please arrive swim ready.

Tucking in on park...

Sandpiper Restaurant and Sports Bar* Our family friendly venue is always on hand to serve you up a winning combination. In the morning, let us do the hard work and ease you into the day with a choice of a full breakfast, our stacked pancakes smothered with a choice of indulgent toppings or a simple breakfast bap.

From lunchtime all the way through until evening, we’ve got you covered with our selection of filled wraps, and light bites, or for the hungrier appetites why not try our range of gourmet burgers or maybe a pub classic.

Finish it all off with a choice of indulgent desserts!

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4 – 7 years

0 – 3 years

Aged 16+ years

Aged 8+ years

Cannot swim unsupervised, there must be one responsible supervisor per two children aged 4 – 7 years.

Cannot swim unsupervised, there must be one responsible supervisor per child under 3 years.

Are treated as a responsible supervisor.

Can swim unsupervised.

Bar Carousel* The Bar Carousel is ideal for family fun and plays host to our live entertainment and shows. Fancy a late night snack? You can also order from our Food to Go point.

Catch 22* Enjoy a seaside classic from our very own fish and chip shop, Catch 22! Tuck in to all your chip shop favourites ... you’re on holiday after all!

Beach Hut Bar Grab yourselves an iced cold drink in the warmer months (weather dependent) *Please check opening times via the app or with Guest Services.

The venue also shows several big sporting events throughout the year.

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Explore the local area

Our top must sees

*

#1 Rhyl Miniature Railway A 15 inch gauge miniature railway offering rides of a mile length around the Marine Lake in Rhyl which they have been doing since 1911 Running run every weekend from Easter till end of September and open every day for the summer holidays. rhylminiaturerailway.co.uk 5-minute drive, LL18 1AQ

Rhyl Rhyl is the quintessential British seaside resort. For generations it’s been the place to go if you fancy the sand between your toes and an ice cream in your hand. We wouldn’t blame you if you just wanted to hire a deck chair and hit the beach – or dip your toes in the Drift Park’s famous paddling pool. But Rhyl’s not just for sunbathers and sandcastle builders. There are lots of walkers and cyclists too. That’s because two epic routes pass through here: the 870-mile Wales Coast Path and 372-mile National Cycle Route 5.

Snowdonia National Park The Snowdonia National Park is the largest national park in Wales. This beautiful park is one of the best places to visit in Britain for hiking and climbing adventures and offers plenty of extremely rugged (and scenic) mountain vistas along the way.

But there's more to explore in Snowdonia than just stunning mountain scenery.

The park also boasts many lovely sandy beaches and dunes, countless pictureperfect Welsh valleys, as well as over 50 lakes and smaller pools of water.

Llandudno Stroll along Llandudno’s elegant promenade, past pastel-coloured hotels and impeccably authentic seafront architecture just like Victorians did. Llandudno’s appearance is down to the fact that, unlike most other resorts, it has remained largely unchanged for over a century. There’s a pier (the longest in Wales) and Punch and Judy, donkey rides on the beach and canopied shopping streets just behind the prom.

Chester Visit Chester! Its bewitching beauty and unique atmosphere make Chester one of Britain's most popular places for a visit.

The ancient city is a truly breath-taking experience. Chester has the most complete city walls, the oldest racecourse and the largest Roman amphitheatre in Britain, plus a 1000 year old cathedral with Europe's finest example of medieval carvings.

The main North Shore beach is perfectly framed by two headlands, the Great Orme and Little Orme. Over the former – linked by a spectacular Marine Drive carved into the sea-cliff, you’ll find a second beach, the West Shore.

You'll find stores galore offering the hottest fashion in Chester all set against a background of unique treasures of antiquity and a vibrant cafe culture where outdoor dining and people watching go hand in hand. Time your visit to see one of Chester's many events and festivals for an extra special treat - nobody quite does parades like Chester!

#2 SeaQuarium Rhyl Welcoming explorers on a voyage of discovery, travelling beneath the waves, from tranquil fresh waters to the cold depths of the abyss.

Along the way, encounter the strangely shaped sturgeon, as well as sharks found off our very own coast and rays that glide effortlessly through the water. seaquarium.co.uk 7-minute drive, LL18 3AF #3 Tir Prince Leisure Park With an amusement park, market, arcades, special events plus the UK's premier all-weather harness racing track there is so much to do, there is definitely something for everyone! tirprince.co.uk 4-minute drive or a 17-minute walk, LL22 9NW #4 Knightly's Fun Park For the thrill-seekers of the family there’s a whole range of funfair rides just waiting for you.

Parents will have lots of fun too, with regular bingo sessions and cabaret and comedy events.

After enjoying all the activities on offer sit visit the restaurant serving fresh, homemade food. knightlysfunpark.co.uk 7-minute drive, LL22 9LD #5 Greenwood Forest Park Greenwood has so many activities on offer.

Voted the best family day out in North Wales for 7 years running, you’ll find the world’s only people powered coaster and for those rainy days, the Enchanted Wood Barn with a mystical world of indoor play.

49 minute drive, LL56 4QN

#6 Zip World Enjoy a journey through the canopy of the trees on Zip Safari or bounce and explore to your hearts content on Treetop Nets. Plummet 2 is the closest experience to freefall, as you drop through a trap door over 100ft high. Soar over the tree tops on the giant five seater swing, Skyride 2, or keep your little adventurers busy on Tree Hoppers, and watch them zip, hop, balance and bounce in a woodland playground. zipworld.co.uk 45-minute drive, LL24 0HX #7 Rhyl Pavilion Theatre Situated on the main promenade next to the Sun Centre, Rhyl's Pavilion Theatre has played host to Gary Wilmot, Lenny Henry, Jack Jones, Boyzone, Ruby Wax, Nigel Kennedy and the list goes on. With an excellent range of top class shows the Pavilion Theatre continues to bring the very best in entertainment to North Wales. rhylpavilion.co.uk 9-minute drive, LL18 3AQ #8 Manorafon Farm Park Meet, greet and even feed the animals - from pigs to pooches; goats to geese, they always look forward to a treat! Keep your little bees busy with indoor and outdoor play centres where they can slide, climb and crawl the afternoon away. manorafon-farm-park.co.uk 15-minute drive, LL22 8ET

*Please check individual websites for opening times and availability. All information correct when going to print but may be subject to change.

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Local Info Places to eat

Groceries

Taxis

Bistro Restaurant 01745 344 333 6-minute drive, LL18 1LL

Asda 5-minute drive, LL18 5EQ.

Busy Bee’s 01745 334 455

Tesco 10-minute drive, LL22 7AA

A & J Taxis 01745 344 444

Aldi 5-minute drive, LL18 1LQ

Coastline 01745 366 666

Barratt's of Tyn Rhyl 01745 344 138 11-minue drive, LL18 2PH The Submariner Cookhouse & Pub 01745 775 419 6-minute drive, LL18 1HE The Laughing Buddha 01745 332 163 10-minute drive, LL18 3PW Four Seasons Café and Bistro 01745 857 484 18-minute drive, LL19 9AH

Takeaways Domino’s Pizza 01745 356 355 Kamranz Takeaway 01745 342 722 Lucknow Lounge Restaurant 01745 350 057

Healthcare Glan Clwyd Hospital Emergency Department 13-minute drive, LL18 5UJ Kinmel Bay Medical Centre 01745 338 989 4-minute drive, LL18 5AY Bod Heulog Dental Practice 01745 342 996 8-minute drive,LL18 3DA Cohens Chemist 01745 342 178 3-minute drive, LL18 5EE Rhianfa Veterinary Centre 01745 332 553 9-minute drive, LL18 3DR

Refer a friend... and get £50 off!

If you have booked directly with Away Resorts within the last 12 months, you can refer a friend and give them £50 off our Exclusive accommodation when they make their first booking with Away Resorts.

And to say thanks we’ll also give you £50 off our Exclusive accommodation for each friend who books for the first time.

To find out more, please visit awayresorts.co.uk/refer-a-friend

Terms and conditions apply. Referrals are for new customers only. You must have booked within the last 12 months to be eligible for this offer. Can not be used in conjunction with any other offer.

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A real happy Price match holiday is guarantee!^ knowing you’re coming back again next year…

Book next year’s holiday before you leave, and you can enjoy all this!

Save up to

15%

on all holidays for 2023

No admin charges

should you need to change your holiday dates*

Low

10% deposit

Free

cancellation plan included – full refund on request

Book before you leave or within 14 days of arriving home

Pop into Guest Services or if you’re not ready to decide just yet, call us on 03332 427 002 Offer applies to accommodation only and excludes camping and touring. *Holiday must be changed or cancelled within seven days of arrival date. You can move dates more than once if required but must be in 2023. If the cost of the holiday increases you will be required to pay the difference. Should the holiday cost go down, then we will refund the difference. ^If you find the same holiday cheaper nearer your arrival date, we will refund the difference! You are responsible for checking the price of your future holiday, we are not responsible and automatic refunds do not apply. You must also provide proof that the holiday is cheaper through a screen shot or relevant link to the website page. If a unit is sold out then we are not obliged to price match. Offer expires seven days prior to arrival. Applies to new bookings only and cannot be added retrospectively. We reserve the right to remove this offer at any time.

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Please do not leave any rubbish outside your accommodation!

The segulls are quick and will pull it open. Please put it in the wheelie bins provided (detailed on your park map)

#EscapeWithAway We love seeing you enjoying yourselves at Golden Sandsso please share and tag us on Instagram using @AwayResortHolidays. Don’t forget to use #EscapeWithAway #SomethingForEveryone in your hashtags!* Follow us on Facebook to keep up to date with the latest news, events and offers at Golden sands - @GoldenSandsAwayResorts

Essential

hot tub info DO’S Shower before and after use – this will remove oils, creams, lotions, make up, tans etc, which will seriously affect the water quality if not removed.

Use the toilet before entering – not leaving the hot tub to use the toilet will seriously affect water quality.

Respect your neighbours – no loud music, shouting or screaming outside. Due to the noise of the bubbles, you may not realise how loud you are. 11pm curfew must be adhered to.

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@AwayResortsUK

*By using our social handle or hashtag you are giving us permission to use your imagery for any marketing purposes in the future

Do not use while using or after using any drug that may cause drowsiness, sleepiness or raise/lower your blood pressure. on’t use any electrical equipment in D the vicinity.

Don’t use in a thunderstorm

Limit your dips to a maximum of 15 minutes at a time – extended use can cause dizziness.

Don’t place candles on the hot tub – candle wax can damage the filter system.

Take care when entering or exiting and use the bath mat provided – decking can become slippery when wet.

@AwayResortsHolidays

Don’t rest any glasses on or near the hot tub – broken glass is almost invisible under water. Any broken glass found in the vicinity will result in the hot tub being drained to check for glass. Use plastic glasses instead.

Only children over the age of 14.

Supervise children in the area at ALL times.

Consult your GP before using if you are pregnant, suffering from any form of heart disease, circulation problems or any serious illness. If you feel unwell or experience breathing difficulties, discontinue use of the hot tub and seek medical advice.

@AwayResortsHolidays

DON’TS D on’t add anything – bubble bath, shampoo, gels, soaps, oils, salts etc, can seriously affect the water quality and filter system and will result in a cleaning charge of up to £100.

Don’t sit, stand or lie on the lid – they are not very strong. A replacement will be charged to you. on’t immerse your head or swallow D the water – this can increase the risk of infection. Don’t allow children under 14 years or those unable to keep their head above the water level when sitting, in the tub. o not use after a heavy meal or while D under the influence of alcohol.

Replace the lid after use - this will keep the heat in and be ready for you when you fancy another dip.

Don’t exceed the maximum number of people than it is designed for.

Contact the park staff if you have any concerns or problems.

No animals are allowed in the hot tub.

Please take note of these rules, should any of them not be adhered to, it could result in your hot tub being taken out of action! Keep an eye out for the floating yellow duck. When in place, your tub is ready to enjoy!

Should you have any issues with your hot tub or if it is contaminated, please contact Guest Services.

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Keeping safe Keep to the speed limit – The maximum speed limit around the park is 5 mph although we advise you go slower than this.

Remember excited children don’t always pay attention so please drive slowly. E-scooters are not allowed on Park.

Park roads are public roads – All roads on the park are subject to the Road Traffic Act. Don’t fall into the trap of thinking they are private as they are not. All rules that apply on normal roads apply on our roads, including drink driving and seat belts.

Car parking – Take care when parking, do not block any access routes that may be used by emergency vehicles. Never use vacant holiday home pitches for parking as this can be dangerous. All vehicles are parked at the owners’ risk.

No smoking - Smoking is prohibited in all accommodation and public areas.

Fire action – When you arrive at your accommodation, note the nearest Fire Point.

In the event of a fire...

• Evacuate your accommodation and alert neighbours • If possible, turn off gas and electric supplies • Raise alarm by contacting Guest Services or call 999 • Do not re-enter accommodation to retrieve belongings • Tackle a small fire with extinguishers or hoses, if safe.

Gas leak – Report any gas leak. Don’t hope others will.

• Do not smoke or use a naked flame.

• Do not operate electric switches or use mobiles.

• Turn off the gas supply and open doors and windows to disperse the gas as you leave the accommodation.

• Contact Guest Services or Park Security 18 immediately.

BBQ safety - BBQs must not be used for open fires. In hot weather, ensure the BBQ is contained as it should be with no hot ashes flying onto the dry ground.

BBQ’s must be on solid ground and not close to the accommodation.

First aid - Should you require first aid please contact a member of staff. First Aiders are located in each department.

Play safely – Always ensure your children know how to get back to your accommodation. Be sure to know exactly where they are and tell them where you will be. If you have lost your children, please go to Guest Services or contact a member of the security team.

Enjoying your stay with us?

Why not check out one of our other parks?

Entertainment for children – Organised activities for children are provided as entertainment only. Please note that we do not offer childcare facilities and your children remain your responsibility at all times. Children under 8yrs of age must be accompanied by an adult at all times. Children should wear clothes that are appropriate for the activity they are attending and remember that they should be given a drink and sun block in hot weather.

Please ask your children to be well behaved at all times.

Cleethorpes Pearl Golden Sands

Sea safety – If you see someone in danger in the sea please dial 999 and ask for the Coastguard. Please be aware of the flags on the beach letting you know whether it is safe to swim. Please be aware of your location and where you plan to get out as currents can be strong. Keep an eye on children at all times. Please wait an hour after eating to enter the water. Please let someone with you know if you plan on swimming and please use inflatables with care.

Tattershall Lakes Boston West

Barmouth Bay

Mersea Island

Sandy Balls Mill Rythe Swanage Bay View

Please note - Outdoor activities are weather dependent. Unfortunately we are unable to provide childcare facilities and children remain the responsibility of their parents or guardian at all times. Activities and times may be subject to change without prior notice. All information printed in this booklet is as up to date as we can make it at time of going to print, however is subject to change from time to time. We apologise in advance for any problems this could cause.

East Fleet Farm St Ives Bay

For more information and to book visit awayresorts.co.uk

Whitecliff Bay

Fancy owning your very own holiday home?

Have you dreamed of escaping away on holiday every weekend? Good news! At Golden Sands, you can do just that!

Benefits of ownership:

• •

Holiday when you want!

Did you know?

• • • • •

Arrive and depart when you want

You can even try before you buy! We offer a full holiday refund against the cost of your holiday home should you choose to buy when on holiday with us.**

For more information pop in to the Holiday Home Sales office or text 'WCB' to 84840 Check out the latest holiday homes available here...

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• • •

easonal options available (12, 10 and a S half or 8 and a half month options) Everything ready when you arrive FREE use of park facilities Fantastic finance packages available* Offset the running costs by letting out your holiday home with our hassle free sublet scheme.

Part exchange your tourer or motorhome Exclusive owner events Discounted holidays at other Away Resorts parks.

*Finance subject to status, written details available on request. Away Resorts Ltd is a licensed credit broker authorised by the Financial Conduct Authority. For more information please ask. **Terms and conditions apply, holiday up to the value of £1000 added to your owners account as credit.