iFarm

We kicked off 2023 by welcoming Farm product capacity providers Accelerant to our Northallerton office for a two-day, interactive meeting with our underwriters. This was extremely beneficial and provided participants with a fantastic opportunity for collaboration. Our new Claims TPA, Reserv, is now fully live and handling all claims on our behalf. So far, the feedback we have received has been excellent.

Work has begun on the re-architecture of our online customer journey. The project is scheduled for completion in July 2023 and will bring all of our products under one offering - following market research with our key strategic brokers.

Recent months have also seen an array of promotions and new recruits for iFarm. These include: Kelly Shutt, promoted to Head of Propositions and Distribution, Mark Hughes, promoted to Business Development Manager and Joanne Partridge, promoted to Senior Underwriter. Jade Henry also joined the business in December as Farm Team Leader.