Avante News Summer 2012

Avante News Summer 2012 www.avantepartnership.org.uk

The Stars of 2011 PAGE 4-5

Achievement Awards Celebration Buckingham Palace Garden Party

PAGE 6-7

PAGE 21

of changes in funding and contracts come to an end.

We lost challenges a number of The have financial staff recent months under facedinby our local authority these circumstances and partners in particular The financial challenges The financial challenges are preparing toand lose are significant, wemore faced byby our local authority faced our local in the weeks ahead, and understand the need authority for partners in in particular partners particular to all those staff, on behalf usare to play our part in significant, and we are significant, and we supporting them toneed meet of everyone atthe Avante understand the need forfor understand their reduction Partnership I say ‘thank usus tocost play our part in to play our parttargets. in you Atsupporting the same time, them towe meet for your dedication and supporting them to meet remain totally committed their cost reduction their cost reduction targets. hard work.

We aretargets. sad to the same time, wenot toAtensuring that we At the same time, weyou lose you and we wish remain totally committed only continue to provide remain totally committed well wherever your career to to ensuring that wewe notnot the highest quality services ensuring that takes you next’. only continue to to provide only continue provide possible, but strive to thethe highest quality services highest quality improve the quality ofservices In this edition of Avante possible, butbut strive to toto possible, our services.

In strive order News, my colleagues have improve thethe quality of of improve quality achieve this we are asking again pulled together our services.

In In order to to our services. order tough questions aourselves series of stories achieve this wewe areand asking achieve this are asking about what we do, how reports thattough highlight all ourselves questions ourselves tough questions we do it and whether we about what wewe do,do, how that’s good about what about what how can do it and morewhether efficiently. we do it we we do it and whether our organisation does. we Cedric Frederick - Chief Executive We remain very efficiently. ambitious can dodo it more can it more efficiently.

Up and down the country for the organisation, the Cedric WeWe remain very ambitious CedricFrederick Frederick- Chief - ChiefExecutive Executive remain very ambitious organisations like Avante people we care for and forfor thethe organisation, the organisation, the As a charity, Avante Partnership is Partnership, be they large support and our wonderful people wewe care for and people care for and As a charity, Avante Partnership is or small, regularly produce As a charity, Avante Partnership is staff who work so hard to support and our wonderful ‘apolitical’ in that we operate outside of support and our wonderful evidence of the great work staff who work so hard to achieve the results and staff who work so hard to ‘apolitical’ ininthat we ‘apolitical’ thatthe weoperate operateoutside politics, working for benefit ofoutside our ofof they achieve the results and do and the outcomes that weimpact want. achieve the results and politics, working for the benefit of our politics, theExecutive benefit of our their Cedricworking Frederick -for Chief outcomes that wewe want.

Yes, we make mistakes outcomes that want. work has on the lives service users with whichever political Yes, wewe make mistakes service users with whichever political Yes, make mistakes and we do not get it right service users with whichever political of thousands of people of partyorisover in 21 control at apolitical national, regional and we dodo not when getget it right and we itthings right every time, party. This remains all years, ages.

It but is not a real shame party isisinin control atata anational, regional party control national, regional every time, when every time, but things don’t as but well aswhen wethings or local level. our position and we Partnership that sogo much good work don’t go as well as we orAvante local level. don’t go as well as we or local level. would like,bywe are quick to remain committed, positive has remained delivered committed would like, we areare quick to to would like, we quick t is not for the country’s first coalition acknowledge our mistake t ist is notnot forapolitical. the country’s first coalition and enthusiastic about staunchly staff rarely gets recognised acknowledge our mistake for the country’s first coalition acknowledge our mistake organisation or any government in 70 years. and commit to learning government in in 70service years. oror any commit to press learning the almost best Weindividual haveorganisation responded the national or on government 70 years. inand organisation any delivering and commit to learning within it to However, like every lessons and working hard individual within it to However, like almost every lessons and working hard individual within it to However, like almost every we can to our residents and positively to the changing television.

It is right that lessons and working hard havehave a view on the partpart of our society, Avante totoensure that we get right of our society, Avante a view onon thethe ensure that wewe get itit right part of our society, Avante poor have aof view to ensure that get it right service users.

However, policy direction and in some cases results of the Partnership is feeling the ininthe future.

That being results of General thethe General Partnership is is feeling thethe the future.

That being results of General Partnership feeling in the future.

That being as an employer to nearly successive Governments unforgivably cruel practice Election on May 6th and of of theof coalition said, I Iam very pleased toto effects the coalition Election onon May 6th and said, am very pleased to effects the coalition Election May 6th and effects said, I am very pleased 2000 amazingkey people, it and have worked inevents gets brought to light, but policies the momentous events thatthat that we get it right much thethe momentous government’s key policies saysay that we get it right much momentous events thatgovernment’s government’s key policies say that we get it right much extremely difficult and partnership withplace local that let’s not lose and their efforts to to reduce havehave taken place since, taken since, and their efforts reduce more often than wewe more often than getget itit it have taken place since, is and their efforts to reduce alongside more often than the deficit. with the formation of the very distressing when we authorities and individual with the formation of the the deficit. sight of all of the great wrong. wrong. with the formation of the the deficit. wrong. have to lose staff because Councillors of whatever work that gets done every

FI II

KKK

Jemmett joined Avante Partnership April ayleaaylea Jemmett joined Avante Partnership ininApril aylea Jemmett joined Avante Partnership in April www.avantepartnership.org.uk 2010 asas part a scheme called ‘The future jobs 2010 as part ofpart aofscheme called ‘The future jobs 2010 of a scheme called ‘The future jobs through County Council.

She started fund’ through Kent County Council.

She started fund’fund’ through KentKent County Council.

She started herher role a Trainee Administrator working with as a Trainee Administrator working with her role asrole aasTrainee Administrator working with the team in the Community Support department, which the team in the Community Support department, which the team in the Community Support department, which she found interesting. she found very interesting. she found very very interesting.

Members of:of: Members

• National Housing Federation • The National Care Forum • The National Care Forum • The •National Care Forum Kent Community Care Association • Kent Community Care Association • Kent•Community Care Association IAHSA • IAHSA • IAHSA

A Company Limited by2565021, Guarantee (Registration No.No. 2565021, England) (Registration England) (Registration No. 2565021, England) A Registered Charity A Registered Charity A Registered Charity (Registered No.1002727) (Registered No.1002727) (Registered No.1002727)

Working with: Working with:

Working with:

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Established 1990.

Avante Partnership Established 1990.

Avante Partnership

Established 1990. Avante Partnership

Working with:

of the We dosummer our bestshould to have been England recognise the great work For many, the highlight For many,from the highlight returning the World of thestaff summer should our do, as well as of the summer should Cup been clutching that gold have England havelong been England their service and trophy.

As we know, it returning from the World returning from the World their achievement of didn’t quite work out like Cup clutching that gold Cup clutching that gold academic and vocational that.

The team didn’t trophy.

As we know, it trophy. As we know, itgel qualifications.

At alike and too many players didn’t quite work outout didn’t quite work like time things are under performed.

Perhaps that.

The team didn’t gelgel that.when The team didn’t challenging, we look have and tootoo many players Fabio Capello should and many players under performed.

Perhaps forward to pausing from taken aperformed. leaf out of the under Perhaps Fabio have Avante Partnership book time toCapello time toshould say ‘thank Fabio Capello should have taken a leaf out of the taken a leaf out of the and popped into Amherst you’ and ‘well done’ to Avante Partnership book Avante Partnership book Court, our newestwhom 112 our staff, without and popped into Amherst and popped into Amherst bed residential care home we would not have an Court, our newest 112 our newest 112 inCourt, Chatham for some organisation. bed residential care home bed residential care home advice about teamwork, in in Chatham forfor some Chatham some Apologies if this commitment to excellence advice about teamwork, advice about teamwork, and achieving the goals introduction a little commitment toseems excellence commitment to excellence you set for yourself.

Fabio more downbeat than and achieving thethe goals and achieving goals only had a squad of 23 normal.

This is not my you set for yourself.

Fabio you set for yourself. Fabio footballers to think about, only had a squad 2323 natural style andofapproach only had a squad of whilst my colleagues Tracey footballers to to think about, footballers think about, to the organisation or our Jones and Geoff Ward led whilst my colleagues Tracey whilst my colleagues Tracey work. I have the good aJones team ofGeoff literally hundreds Jones and Ward ledled and Geoff Ward fortune to be a naturally aofteam of of literally hundreds toliterally achieve what a people team hundreds optimistic and I’m of people toperson, achieve what isof a people fantastic result. to achieve what to say that most of ispleased a fantastic result. is a fantastic result. our staff are the same most Congratulations and ‘thank Congratulations and ‘thank of thetotime, so onwards and Congratulations and ‘thank you’ everybody who has you’ to everybody who has upwards! you’ to so everybody hasa worked hard to who deliver worked soso hard tohome. deliver aa worked hard to deliver great new care Until next time! great new care home. great new care home.

Asever, ever,I Ihope hopeyou youenjoy enjoy AsAs ever,this I hope you enjoy reading new look reading thisthis new look reading new look editionofofAvante AvanteNews.

News. edition edition of Avante News.

Cedric Frederick Cedric CedricFrederick Frederick Chief Executive Cedric Frederick Chief ChiefExecutive Executive Chief Executive

More recently Kaylea has been working alongside thethe More recently Kaylea has been working alongside More recently Kaylea has been working alongside Chief Executive’s PA,PA, Karen Flynn, where she has been Chief Executive’s PA, Karen Flynn, where she has been Chief Executive’s Karen Flynn, where she has learning about thethe organisation as aawhole. ofof learning about organisation awhole. whole.One One learning about the organisation asas One Kaylea’s many tasks was to help with this edition ofof Kaylea’s many tasks was help with this edition Kaylea’s many tasks was toto help with this edition If you would like to receive the Avante News which she has really enjoyed.

Avante News which she has really enjoyed. next edition of Avante News by Avante News which she has really enjoyed.

Members of:

• National Housing Federation • National Housing Federation

day in care homes and in people’s homes up and down the country.

For many, the highlight

A Company Limited by by Guarantee A Company Limited Guarantee

email please contact Karen Flynn, PA to the chief Executive, at kflynn@ avantepartnership.org.uk

Registered office: DeDe Gelsey House, 1 Jubilee Way, Registered office: Gelsey House, 1 Jubilee Way,

Registered office: De Gelsey House, 1 Jubilee Way, Faversham, Kent ME13 8GD Faversham, Kent ME13 8GD Faversham, Kent ME13 8GD Tel:Tel: 01795 597400 Fax: 01795 597419 01795 597400 Fax: 01795 597419

Tel: 01795 597400 Fax: 01795 597419 Email: enquiries@avantepartnership.org.uk Email: enquiries@avantepartnership.org.uk Email: enquiries@avantepartnership.org.uk Website: www.avantepartnership.org.uk Website: www.avantepartnership.org.uk Website: www.avantepartnership.org.uk

We’ve Moved and We’re

Growing!

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he move is part of our strategic plans to ensure business continuity and service delivery demands can be met. The changes have brought great changes to the office and hours growth in both Bexley and Greenwich Councils is on the rise.

The move has provided us with a greater opportunity to meet with staff for meetings and has a large training facility. The move to the new location has allowed us to bring in more care staff for induction and regular updates. In return, we have been growing our business.

If you’d like to see our new office in Bexley, please feel free to come to our Open Day on 29th June between 112.30 p.m. There will be light refreshments and staff on site to give you a tour and discuss our plans for the future.

As part of our changes to Avante Community Support we’ve made some changes to the staff for the moving forward of our business.

Avante Community Support is happy to announce that we’ve moved our Bexley office. The momentum in Bexley continues to progress in growth and staff changes in the office are quite positive.

Karen Randell, Business Administration Manager; Dawn Phipps, Field Care Supervisor; Wendy Rengert, Care Coordinator; and Helen Donkin, Care Coordinator.

We’ve also added to our Faversham Office – We welcome and congratulate staff in the Faversham Office – Julie Barr, Business Manager; Sylvia Baldock,

Senior Care Coordinator; and Jennie Edwards, Field Care Supervisor.

We look forward to raising our Avante Community Support presence in all areas in order to reach new customers and achieve greater outcomes for the business and the customers we serve.

We welcome and congratulate staff in the Bexley Office – Anita Eader, Assistant Director; Dawn Dwyer, Business Manager;

Looking out for New Outlooks

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s apart of the Avante Community Support services we offer a unique and individualised service for people with disabilities.

New Outlooks has been offering services in the community for over 10 years.

Senior Carer, Lisa Randell, has qualified in two areas for Train the Trainer courses. Lisa offers a great support to the

staff in the field as well as the drive and energy to provide a quality support to adults.

Faversham Office; however, we do have customers in South East London.

New Outlooks prioritises work with adults who require 1:1 support. Our customers are primarily adults aged 18+ who may have a combination of support need including: learning disabilities, physical disabilities and sensory impairment. New Outlooks is currently run from the

We are making changes to the training strategy for the upcoming year which will give continuity and offer a greater service delivery opportunity to our customers.

In the coming weeks ahead, keep looking out for New Outlooks.

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The Stars of 2011

Mark Moraghan

The Stars gathered at Priestfield Football Stadium on the 23rd February for the organisations second Stars Awards night to recognise and congratulate staff.

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00 staff and guests attended the evening which included a three course meal, a Fortnum and Mason hamper raffle (donated

by Acquire Services). The evening was hosted by Mark Moraghan, and the disco was provided by NJ Entertainment.

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There were 6 nomination categories, Carer of the Year, Colleague of the Year, Keyworker of the

Year, Manager of the Year, Supporter of the Year and to conclude – The Mountbatten Award, with the theme: Making it happen, turning an idea into reality.

The Trustee judging panel had some hard decisions to make as all entrants were considered to be Stars but decisions had to be made and the Winners were:

The Mountbatten Award East Kent Stepahead Team

Manager of the Year Michelle Elliott

Careworker of the Year Karen Ford

Stepahead Keyworker of the Year Theresa Dengate

The Mountbatten Award Winner - East Kent Stepahead Team

Manager of the Year Winner - Michelle Elliott, Amherst Court Joint Runner Up Angela Johnson, Stepahead Support and Julie Ayres, Honeyfield.

Care Worker of the Year Winner - Karen Ford, Barton Court Runner Up Joanne Harper, Amherst Court with 2nd Runner Up Fran Coker, Riverdale Court.

Stepahead Keyworker of the Year

Colleague of theYear Majure Chakawata

Winner - Theresa Dengate Runner Up Louise Muliss and 2nd Runner Up Anna Maccormack.

Colleague of the Year Winner - Majure Chakawata, Homeleigh Runner Up Wendy Davies, Barnetts and joint 2nd Runner Up Adam Bradley, Stepahead Support and Sandra Smith, Meadows Court.

Supporter of the Year Winner - Peter Larkin, Barton Court Runner Up Emma McPherson, Head Office ICT and joint 2nd Runner Up Suzi Payne and Ashley Roberts, both from Court Regis.

Supporter of the Year Peter Larkin

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Achievement Awards Celebration An informal reception, with an afternoon tea, was held on Monday 28th May at the Bridgewood Manor Hotel in Chatham. This event was held for those members of staff who have completed 20 or 30 years of service and for those who have completed work related qualifications.

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vante Partnership recognises that individual members of staff reach a milestone, or achieve success, that is worthy of special recognition and invited these staff to celebrate their success together at this event.

The afternoon was somewhat different to the normal format in that two of our residents from Court Regis, Peggy Aplin and Kay Wright, were invited to present certificates to volunteers who work within our services. This award was to recognise the valuable work that volunteers provide and a cross section of volunteers will be invited to future events too. Both Peggy and Kay were delighted to be asked and thoroughly enjoyed their afternoon and the special attention that they received.

Trustees, Bob Bushell, Dr Adrian Adams and Giles Craven, attended and presented awards.

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Category

Name

Long Service Award - 30 years Long Service Award - 30 years Long Service Award - 30 years Long Service Award - 30 years Long Service Award - 20 years Long Service Award - 20 years Long Service Award - 20 years Long Service Award - 20 years Long Service Award - 20 years Long Service Award - 20 years Long Service Award - 20 years Long Service Award - 20 years Long Service Award - 20 years HABC Level 2 Food and Safety in Catering NCFE Level 2 Equality and Diversity NCFE Level 2 Equality and Diversity NCFE Level 2 Equality and Diversity NCFE Level 2 Equality and Diversity NCFE Level 2 Equality and Diversity NCFE Level 2 Equality and Diversity NCFE Level 2 Safe Handling of Medicines NCFE Level 2 Safe Handling of Medicines NCFE Level 2 Safe Handling of Medicines NCFE Level 2 Safe Handling of Medicines NCFE Level 2 Safe Handling of Medicines NCFE Level 2 Safe Handling of Medicines NCFE Level 2 Safe Handling of Medicines NVQ Level 2 Health and Social Care NVQ Level 2 Health and Social Care NVQ Level 2 Health and Social Care NVQ Level 2 Health and Social Care NVQ Level 2 Health and Social Care NVQ Level 2 Health and Social Care NVQ Level 2 Housekeeping NVQ Level 2 Housekeeping NVQ Level 3 Team Leader NVQ Level 3 Health and Social Care NVQ Level 3 Health and Social Care NVQ Level 3 Health and Social Care NVQ Level 4 Health and Social Care Diploma in Management Diploma in Management Diploma in Management Diploma in Management Train the Trainer - Moving and Handling Volunteer Volunteer Volunteer Volunteer Volunteer Volunteer Volunteer Volunteer Volunteer Volunteer Volunteer Volunteer Volunteer Volunteer Volunteer

Sandra Smith Pauline Pomfrett Marie Dawson Lesley Entwistle Carol Letchford Jacqueline Ward Jill Jones Jeoung -Su Kemp Jacqueline Sedgwick Sue Broadbent Julie Fagan Janet Hargest Jacqueline Butcher Maria Leal Elisabeth Edimo Eddie Hall Charlotte Taylor Fiona Taylor Clare Thompson Doreen Barrett Margaret Harvie Charlotte Taylor Fiona Taylor Carol Booker Esther Igbinadolor Heather Primett Joanne Baker Cathy Earl Emma Patching Dawn Phillips Maureen Callaghan Lee Dunn Gemma Jordan Danielle Stupple Carol Wilcock Janet Johnson Lauren Parsons Frances Kusosa Susan Castle Joanne Dennis Faith Walter Charlene Freshwater David Henderson Lisa Rogers Naomi Maxim Claire Gilchrist Katy Rayner Kath Adamson Trudi Wallis Carol Bolton Jill Holmes Ingrid Nair Charles Moore Carol Long Steve Giles Christopher Godden Vicky Owen Charlotte Bell Jane Taylor Bob Mitchell

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Assistant Directors Following a period of reflection, review and discussions over several months, we are pleased to announce the new senior management structure within Avante Care and Support.

We have recently felt that we needed to take a fresh look at how we manage our care homes and support our Home Managers to not only successfully lead their staff and manage their homes, but to embrace the growing complexity of the external environment.

Oluseye Fadipe

S

eye (as he is called) is a graduate of Agricultural Economics. Following his 1st degree, he trained as a stockbroker and worked in that capacity with various organisations.

Belinda Watson

Following a move to the UK, he decided to change career as he has a keen interest in working with people with mental health issues and latterly with older people.

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orn and educated in South East London, on leaving school Belinda joined the world of banking, working in various customer related roles for 5 years. Belinda Studied for a training and development qualification (CITD) and moved into adult training across a range of junior management subjects and customer service related skills. Belinda joined a commercial stationery company and worked alongside the MD in a marketing role for several years.

Belinda entered the care sector after the birth of her eldest son in 1994, as a Relief Scheme Manager for Tonbridge and Malling Housing Association; transferring to Invicta Lifeline as

Michelle Elliot

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M

ichelle Elliott previously worked in sales and marketing for 14 years until realising that it wasn’t the career she was looking for. The change of career led Michelle to Social Care where she has10 years of experience under her belt, starting as a Health Care Assistant to Assistant Director. During Michelle’s career in Social Care she has worked with most client groups although mainly her career was with people with learning disabilities. Michelle has managed care homes for people with learning disabilities and now dementia.

To support the delivery of our growing expectations, on 6th June, we introduced a new Assistant Operations Director role, which report to Geoff Ward, Operations Director. Belinda Watson, Seye Fadipe and Michelle Elliott have been appointed as Assistant Operations Directors. Sophie Murray, currently an Operations Manager will take up the role of Nutrition and Wellbeing Advisor within the Practice Development Directorate.

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Seye gained a postgraduate degree in Housing Practice and has a wide range of experience in mental health, diverse services of older people including, extra care housing, residential services, dementia care, domiciliary care and sheltered housing.

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Seye is a member of the Chartered Institute of Housing, Institute of Leadership and Management and a Dignity Champion.

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Seye loves sports, is a keen photographer and enjoys travelling.

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Seye is married with children.

a Lifeline Operator (taking emergency calls and delivering safe outcomes) Belindas first post as a Home Manager for people living with dementia came in 2005 for a privately owned company, she also held a Registered Manager post for the charity Abbeyfield Kent.

Belinda joined Avante Partnership in June 2009 as Team Manager for Avante Community Support, she then transferred to Avante Care and Support in December 2010 as one of three Operations Managers.

Belinda is an Eden Associate.

Interests: Gardening (in all weathers!!), spending time with her family and friends and a good long walk with her pet dog Barney.

Michelle’s Qualifications are: NVQ4 in Registered Managers Award CMI Level 5 Diploma in Management Hobbies and interests: Cooking, gardening and would one day like to try ‘Wing Walking’.

Ultimate goal: To make our homes a lifestyle choice, not a necessity.

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Michelle has worked with Avante Care and Support for 15 months, starting as Operations Manager in March 2011.

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Michelle is an Eden Associate.

Anne Child Member of the Royal Pharmaceutical Society PHWsI I.P Post Grad (Dementia)

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nne has just been appointed Head of Pharmaceutical Care and Clinical Standards for Avante Care and Support. You will see from this very brief introduction she is a passionate multi disciplined professional, whose work ethic and purpose is to be someone who helps to make a real difference to people and their care.

Anne is a member of the Royal Pharmaceutical Society a PHWsI I.P Post Grad (Dementia) and has recently designed an audit for low dose antipsychotic medication in Primary Care and went on to re-evaluate dementia patients in GP practices with a view to withdrawal of these medications, while at the same time working very closely with care homes. The close working with care homes in Medway meant that Anne was able to implement changes to prescribing and deal with behaviours that challenge in dementia.

The results of this have formed the basis of a paper under review prior to acceptance for national publication later this summer (2012).

Anne is an Independent Prescriber who has a special interest in Care Home Medication Management and dementia and she holds a Post Grad certificate in this subject at Masters Level.

Anne is passionate about the care of the elderly and those who become residents in care homes and has been involved in the Institute of Health’s Dementia Call to Action.

As a member of the multi disciplinary South East Mental Health Forum; whose aim is to share good practice and inform innovative practices, Anne is constantly updating her own practices and knowledge of those practices used by others.

During her employment at Medway PCT Anne (in conjunction with Public Health) was responsible for the roll out of the Flu Pandemic Operational Plans for NHS Medway and the Influenza Vaccination Plan for H1N1.

Recently Anne joined Medway Community Health Care, where she has been responsible for specialist pharmaceutical care for the community, including working with the falls team and the use of patient medication review as an intervention to reduce falls rate.

She has been nominated for a Royal Pharmaceutical Society Leadership in Pharmacy Award 2012 and her work around low dose antipsychotic reduction has been submitted and accepted as a nomination for a Pharmaceutical Care award 2012.

Sophie Murray Registered Nurse (Mental Health) Nutritional Therapy student (due completion of BSc September 2012)

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s part of our new structure for operations, Sophie Murray has recently been appointed as the Health and Wellbeing Advisor for Avante Care and Support.

She has a special interest in Nutrition, the impact on mental wellbeing and has a number of plans to change the way in which nutrition and food services are delivered and perceived.

Sophie has been a member of the Nursing and Midwifery Council since qualifying as a Nurse in Mental Health in 1996.

Her experience is mainly centred around rehabilitation for those with complex mental health needs including dementia, schizophrenia and bipolar disorder.

She has spent a considerable part of her career initiating and leading training programmes, including NVQ’s and training days within the Health and Social Care Industry and has designed training material for accredited training. Sophie has extensive experience of residential care home settings having delivered management training and assessment in over 100 residential homes in Kent.

Sophie owns her own Italian restaurant which saw a vision turn to a reality in 2011 of a true authentic Italian open kitchen style restaurant in Whitstable.

Sophie is currently a member of BANT (British Association of Nutritional Therapists) and has already delivered a number of Nutritional Training sessions for staff as part of a health and wellbeing initiative. She is already making links with supplement companies with the view to utilising their educational research and possible partnership potential.

When not engrossed in nutrition she continues to enjoy new challenges and holidays, naturally including finding good restaurants and fine wine and has another trip to the Tuscan wine region planned, purely for research!

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Northbourne Courts Pets Sasha

Missy Mikey

Paxo

Paxo came up the drive and pecked on the front door of Barton Court on the Isle of Sheppey in spring 2009.

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fter being looked after for a week, the neighbour informed them that it was his chicken!

On seeing the residents and staff had become attached to Paxo he said that they could keep him. So a large run and coop was built.

The Great Escape!

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n Chaucer and Hardy Suites we have two cats called Misty and Chelsea, who are both sisters.

About six weeks ago Chelsea was nowhere to be found and was spotted at the top of the driveway. For three hours I searched for her rattling a box of cat biscuits to no avail.

I was so worried as she has never been outside in her life and would be very frightened.

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She was missing for three weeks. A lovely neighbour, Trevor, responded to our

posters that he thought she may be hiding in the overgrown garden of the empty house next door. Over the period of a week he enticed her closer and closer with food until he set up a trap with food, string and a cardboard box!

Chelsea spent a happy few days at Trevor’s house fattening herself up until a very happy and emotional reunion with Misty at Northbourne Court!

Fiona Taylor, Care Manager

Paxo enjoys having the run of the garden each day and will come running when residents and staff go into the garden.

Paxo will often sit with Joy Austin a resident when she is having a cup of coffee and a cigarette and will often try to get both when she is not looking!

Paxo will lay one egg a day.

Paxo will often try to get into the home if staff leave the door open and will then lay her egg in the cats basket!

Paxo will often help Peter and the volunteers when doing the garden (not always appreciated when they are trying to plant vegetables and she doesn’t want them there).

Paxo also has a twitter account in which she will often tweet events going on in the home. Paxos’ aim is to be trending world wide on twitter and to get through another barbecue season!!

Sweep

Cats and Rabbits at Riverdale

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iverdale Court have 5 fish tanks, with either tropical or cold water fish, the residents help us feed these as well as enjoying seeing the baby fish arrive in one of the tanks.

‘Sweep’ arrived at Hevercourt approximately 6 weeks ago. She is the sibling of ‘Sooty’, who was bought for one of our resident’s husbands by their daughter to help keep him company now that his wife is with us.

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weep is a very cute and mischievous little kitten (who should have been named ‘Cato’ as she jumps out and pounces on you when you least expect it)!

The residents all love her and she brings a smile to everyone’s face. We have a few residents who are particularly taken with her and one resident, Kath, who would spend all day everyday with her if she could. Kath absolutely dotes on Sweep and spends time sitting and playing with her with her toys and Sweep climbs onto the net bag on Kath’s walking frame when Kath isn’t using it.

Sweep also likes to spend time in Sidney’s room, sometimes sleeping alongside Sid on his bed. Sid loves this.

Our two cats are Suki and Emmy. Suki thinks she not only owns Willow Suite but also the residents in Willow Suite who enjoy having her around. She is always being made a fuss of.

Emmy on the other hand is a one woman cat and spends her time ruling Doris and her family, particularly loving the men in Doris’s family. Doris

We keep Sweep out of the dining room at mealtimes as the resident’s love to feed her scraps

said she wouldn’t be without her now, even though she thinks she’s the boss.

Finally Hassian’s rabbits, they have been in on a few occasions and the residents all enjoy stroking and petting them and choosing names for them. One rabbit was named Houdini as he escaped in the garden from the run and it took 4 members of staff to catch him, providing great entertainment for the residents! Another suggested name for a rabbit was Port, as one resident suggested cooking him in Port for her dinner!

Lauren and Annette, Activities Coordinators at Riverdale

She has a very snug and cosy bed to sleep in, but much prefers to sleep on top of the photocopier. When staff are sitting at the office desk Sweep likes to ‘help’ with the paperwork and she never seems to tire of trying to catch the cursor as it moves around the computer screen.

She brings amusement to us all as we watch her hop, skip and jump along the corridor.

All in all, Sweep is fitting in very well and has become part of the family and has truly made Hevercourt her home.

Terri Butler, Activities Co-ordinator

Barton Court’s Babies

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t Easter time the home borrowed some baby chicks, they were very small but the residents loved them, the homes cats also showed a keen interest!

Earlier this year a kind neighbour let the home

borrow his three weeks old Jack Russell puppies, only for half an hour as they needed to get back so their mum could feed them. Everyone had a cuddle; they were so cute, bringing lots of smiles to the residents, visitors and staff.

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Pilgrims got Talent!

Residents of Pilgrim’s View have shown what can be achieved with a few pots of paint, some brushes, a bit of time and encouragement.

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ight residents took part in an art exhibition which was displayed at the local library, during February.

The exhibition received positive feedback and was enjoyed by all who went to see the paintings produced.

The exhibition followed an art week run by Occupational Therapy students, Beverley Baker and Victoria Ward from Canterbury Christ Church University, with help from the home’s own activity coordinators, Patsy Terry and Sandy Taylor.

The core values of Occupational Therapy

encompass enablement, person centred care and participation in meaningful occupations. This is in keeping with the Eden Alternative Philosophy of Care which encourages a life rich in creativity, spontaneity and community involvement.

Taking part in the art week enabled the residents to explore their feelings and simply enjoy the sensory experience of putting colour onto paper. It also encouraged communication and allowed friendships to flourish.

Progress at Pilgrims View Pilgrim’s View is proud to display an Eden Alternative board created by residents and Occupational Therapy students, Beverley Baker and Victoria Ward from Canterbury Christ Church University.

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he board has an eye into day to day life at catching mosaic and Pilgrim’s View. displays photos of Occupational Therapists the residents engaging in believe that meaningful meaningful occupations. occupation is essential to The project was aimed at evidencing what reminder of how humans and has the the staff and meaningful activity can potential to restore, maintain and improve residents already be incorporated into physical and mental achieve, and to day to day life health. Occupation inspire staff to incorporates everything that continue combating the three we do, from cleaning our Eden Alternative ‘plagues’ teeth to tidying the house of loneliness, boredom and to going to rock concerts. helplessness. It is a visual Through observation and reminder of how meaningful assessment of physical, activity can be incorporated

cognitive and social needs, Occupational Therapists can identify what is meaningful to the individual and how best to achieve the optimal experience for that person.

Occupations can be graded and adapted to suit the individual and help promote independent function in all aspects of daily life.

This complements the principles of the Eden Alternative Philosophy.

The students have been promoting both Occupational Therapy and the Eden Alternative through a variety of spontaneous and planned interventions in the home.

Once in a Lifetime Project

On Friday 27th April we took the lovely Iris Baldwin swimming in Sidcup Leisure Centre.

Iris hadn’t been swimming in 40 years but always loved to go, so, as part of our ‘Once in a Lifetime Project’ where we are asking our residents if there is something they used to do, or always wanted to do, Iris wanted to go swimming.

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ris was a little nervous at first but was soon uplifted

by Charlotte Taylor, CSA at Northbourne Court and Acer Griffiths who is a new member of our team and is a fully qualified lifeguard.

Once Iris was in the pool she absolutely loved it, her face lit up so much. She said to the girls “thank you so much for bringing me, this is absolutely gorgeous”. She said she used to go swimming with her brother all of the time and it brought back a lot of memories which she was chatting to us about. I asked Iris if she’d like to go again next week and she absolutely lit up with delight saying “oh my yes please”.

Elizabeth’s Milestone Celebration

The lifeguards were very supportive and couldn’t believe that an 83 year old could still do it, she proved them wrong!

We got Iris’s daughter involved too as she brought in a swimming costume for her and we sent her a message with the first picture saying “Hello Karen, we thought you’d like to see what your mum is up to today…” and she was so surprised and so pleased that her mum was back in a pool. She really thanked us for making her mum so happy.

Melissa Roberts Suite Manager, Northbourne Court

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When you reach 100, you have learned a thing or two along the way, and Elizabeth Harrison puts her knowledge to competitive use as she is excellent at doing crosswords, according to staff at Hevercourt Care Home in Gravesend where Elizabeth lives.

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lizabeth was forced to take a break from the game on 22nd April because it was her 100th birthday and dozens of guests, relatives and friends, gathered for a big party to celebrate the occasion.

Among them was Deputy Mayor of Gravesham, Cllr Lyn Milner.

There was also a telegram from the Queen congratulating her on her

milestone birthday.

Elizabeth was born in west London, but when her parents died she was adopted, only for one of that family to die. She eventually settled in Leysdown where she had a mobile home. It was surrounded by flowers she grew in her garden and in hanging baskets. She still takes part in flower arranging at the home but no longer gardens.

Her life story was related to the many guests during a ‘This is Your Life’ presentation organised by her immediate family. At the end of the presentation she was given her own illustrated book of her life.

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6

Second Interview

Owl or Lark?

Definitely a lark, but these days I’m seeing a lot more sunrises – I didn’t realise they could be so beautiful!

Daily alarm set for?

6.30am on a normal office day, but earlier when there’s a meeting first thing.

Tea or Coffee?

Coffee, black, ¾ spoon sugar please. Nothing gets done until I’ve had a cup of coffee in the morning.

Smart, casual or scruffy?

Depends on the occasion but I probably lean towards the scruffy end of the spectrum.

Jeans and T shirt would be my default dress standard.

Highlight of week ahead? (work) Getting out and meeting potential partners that we can work with and using this as a trigger to learn more about our industry and how we can grow and develop new business.

Highlight of week ahead? (my time) A day off on Friday to go downhill mountain biking in Wales with a mate.

20 minutes up the mountain by minibus. 4 minutes down!

Favourite Meal?

In the real world – something involving fish, especially Dover Sole. If we’re pushing the boat out, any meal at Hakkesan.

Evening unwind?

Don’t really get much time for unwinding, and TV is so bad these days! In the Summer I might get out to potter in the garden and in the Winter I might do some work on my family tree (genealogy) Favourite music/artist?

Hmm? Placebo. Was keen on Kings of Leon but they were rubbish live.

Favourite holiday destination?

Zimbabwe. A fantastic country that has suffered so badly in recent years.

An ultralight flight over the Victoria Falls is an experience of a lifetime (providing you can cope with heights!).

On Friday 4th May the HMS Ocean sailed down the Thames to berth at Greenwich in a preparation exercise for the Olympic Games. So we decided to race over to see if we could see the largest ship in our Navy arrive.

Favourite hobby?

A toss up between windsurfing and mountain biking, although if I had the money car racing would be tops.

Name: Darryl Godwin Job Title: Director of Property and Development

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Ships at Greenwich

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f you ask Bill he will tell you how we walked to the bus stop to get the first of two buses to Greenwich, but unfortunately HMS Ocean beat us there. So we found a lovely spot for a cup of tea which gave us views of not only the war ship but the newly refurbished Cutty Sark.

The Tea Clipper that was built in 1869 and had been badly damaged by fire in 2007.

Irene said she found it ‘very interesting’ seeing both ships, and Veronica said she loved having the opportunity to see

something ‘that at 80 odd years of age that she might not see again’. Luckily we narrowly missed the rain for our journey that day and Bill was happy to have his photo taken with the war ship. On our return on Monday we were not so lucky with the weather but everyone still enjoyed catching a glimpse of the two large ships under our brollies.

Lauren and Annette Activities Coordinators at Riverdale

BIG

BADGE

I would like to share a moment of real joy.

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t home my sons call me ‘Big Badge’ when I come in from work in my uniform and badge. They hoot with laughter and keep asking why the badge is SO big while I try to explain that it is large so that residents, whose eyesight is not so good, can see my name and how helpful it is for new residents. But through their tears of laughter I am still ‘Big Badge’!

However my greatest joy came from one resident to whom I am Keyworker, who, despite seeing me most days

in the last 10 months, has always called me and all other female staff LADY. This is her polite solution to coping with memory loss.

A Radio Star K

enneth Wanstall, Service User, went to the local radio station BRFM on the 5th April where he spent the morning helping present the show with DJ Ian Leigh.

been interested in radio, he actually ran his own pirate radio station.

Watch this space maybe Barton Court radio will be airing soon.

Ken had a great time saying hi to everyone live on air at Barton Court. Ken has always

Out of the blue one day last week, she suddenly stopped, smiled at me and bent to look at my ‘Big Badge’ and called me Shirley. I was speechless.

So wear your badge with Pride because one day, out of the blue you may hear your name.

Shirley Gallienne CSA Homeleigh

A Well Earned Rest Barbara Maylor began her volunteering one day a week for Honeyfield Care Home after her husband, John, sadly passed away having been a resident at the home.

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arbara had been a regular visitor and supporter of Honeyfield and began volunteering as she felt connected to the home and she wanted to give something back, to show her appreciation for the care that John had received, and to fill the big gap in her life when she lost her husband.

Maddy Pool, Assistant Manager at the home, recently gave a presentation to Barbara to thank her for all her fundraising efforts and for all the time, support and friendship she has given to the residents and staff of Honeyfield over the last 4 years, Barbara has now decided to take a well earned rest.

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Sponsored walk along the Great Wall of China

Our names are Sandra Goodwin and Maxine Winchester; we are both friends and also work colleagues.

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e work for Avante Care and Support as carers at Amherst Court in Chatham, Kent. We will be travelling to China in April of 2013 to walk 200 kilometres along The Great Wall of China to raise funds for Macmillan Cancer Charity.

We have chosen this particular charity as we both have close loved ones that have received treatment for cancer, or are still battling this cruel disease, so this is very close to our hearts.

We would like to support our loved ones as much as we can, so by doing this challenge we feel we are giving something back, and helping to support them.

We first have to raise £3000.00 each before we are able to go, so we have a long road ahead. To do

this we will be organising various events, such as a Seventies Night, Quiz Nights, or a Sponsored Waxing Day for any of you hairy fellows out there that are up for a challenge, If not then maybe a sponsored head shave!

We want to make this experience fun and something to always remember whilst also raising money for a very needy cause.

We will be holding our first event a boot fair, as soon as the rain stops, our friends and families have been donating, even if it’s a small amount, every little helps.

We will be keeping you posted of our progress so please come along and support us.

Thank You

Sandra & Maxine

Good Care Guide The Good Care Guide Website is where you can find and rate your local childcare and eldercare. The following is an extract from the site on one of our care homes: Amherst Court “A well run home.”

Reviewed by Anita Hellyer on May 03 2012

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‘After searching for a good local dementia care home, Amherst Court came up tops. A new Avante home. All staff, team leaders, receptionists and management most helpful and friendly. Mum has a lovely bedroom with ensuite, is cared for and generally participates when she can in all the various activities staff provide for the residents. Staff are always polite, will have time to answer any questions or concerns you have.

Cafe downstairs for public/residents. Good. Glad Mum is there and happy.’

4.3 Very Good 4.0 Quality of care and staff 5.0 Facilities and cleanliness 4.0 Value for money

Ship Shape Hair & Beauty Salon Amherst Court’s hair and beauty salon Ship Shape opened its doors six months ago and has gained clientele from residents at Amherst Court, their families and local folk around the Amherst Court area in Palmerston Road, Chatham.

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he salon is owned by Georgette Jarvis and run by Adele Hilder. It is open from 10am to 4pm Tuesday to Fridays, although if there is sufficient demand they do open every other Saturday too.

They cover all aspects of hairdressing, from sets to colours and perms. The beauty side encompasses manicures, pedicures, waxing, facials and massage.

Adele said “It is a totally different way of working to being in a High Street salon,

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customers become more like friends and I am much more aware of dementia and the clients’ needs”.

Whilst having been a hairdresser for the last 34 years Adele has kept up to date with all the techniques to deliver the services required and welcomes new clients.

Staff receive a 10% discount off all treatments, so why not treat yourself.

Telephone: 01634 400 009 to book your appointment.

Connie’s Relaxing Birthday

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onnie Reynolds celebrated her 91st birthday, with her family and staff, in a manor reflecting Connie’s true personality with a cake made

by Margaret Herridge, a carer at Amherst Court. The cake captured Connie’s favourite way to spend her day and her unique individuality.

Connie said she was so surprised by the cake and not only had a wonderful cake but also a wonderful time.

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Bishop comes to Bridge on Charity Triathlon Celebrity and comedian John Bishop embarked on the first leg of his charity fund raiser for sports relief; the first leg saw him run from Dover to the rural village of Bridge.

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his was a fantastic opportunity for the staff and the residents of The New Close to rub shoulders with the Liverpool funny man, who was joined by X-Factor host Dermot O’Leary for moral support.

Rosemarie was unfazed by her big moment in the spotlight and had a cuddle with both before they departed. John had a series of gruelling events which included cycling and rowing across the channel.

Both took a well earned rest, chatted to locals and the media, it was during this impromptu stop that our resident Rosemarie Hall got to mingle with famous people.

John was also later joined

by Davina Mc Call, Chris Moyles, cricket legend Freddie Flintoff and fellow comedian Frank Skinner.

Rosemarie settled for afternoon tea, biscuits and cake, John may well have wanted to swap places with her at some point!

Irene calls time on care career at The New Close

Team leader Irene Birch has decided to retire after 15 years of valuable service at The New close, but a well deserved rest is not on the cards!

She has recently enrolled in an IT course and is thrilled to be going in a new and exciting direction.

Staff will remember Irene’s warmth and kind nature to everyone involved with the home.

“I will always remember the fun we had“said fellow carer Tracey Shirley.

Gill Pollard said “She was always very warm hearted“.

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“Irene was always caring and nurturing to new staff and was very kind to me; I will always

remember that“ added Jamie Lloyd.

“Always bubbly” said fellow team leader Sam Jones.

Dena Kurivilla simply said “I always enjoyed working with Irene; she was a very hard worker”.

Although she is leaving her full time post, it is hoped that she may return as a member of the bank staff and the home can still utilise her experience.

We wish Irene all the very best in the future.

Elvis is in the building T

he residents and staff at The New Close enjoyed a star spangled event on May 2nd. “A day in the USA“ was a celebration of all things Americana, and as well as a buffet with an American flavour, the evenings highlight was in the form of an Elvis impersonator – Peter Presley. (Not sure if this is a coincidence!)

Peter is an employee of Jenner’s, the contractors heavily involved with the refurbishment of the homes reception.

Peter, dressed in the trademark Rhinestone Suit, ran through the hits that

marked the singers 24 year career up until his death in 1977.

The residents danced to a number of familiar songs and went to bed contented after spending an evening in the company of the King of Rock N Roll.

Nicola Lindstead (Eden Champion) said: “It was a brilliant night, everyone was smiling, singing and dancing, I think we all had a great time, even the staff”.

The New Close Open Day On Wednesday 18th April 2012 The New Close Care Home at Conyngham Lane, Bridge, opened its door to visitors to come along and see what the home has to offer.

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he New Close has recently opened its new Kingfisher and Nightingale suites which boast beautifully designed en-suite bedrooms, specially designed and equipped to provide a safe, welcoming and stimulating environment for residents with dementia.

The interior of the suites have been designed to stimulate the senses, particularly through the use of striking and highly original colour schemes and textures. Many of the rooms have an added luxury of patio doors leading out to the secure gardens surrounding The New Close.

Sue Keiper, Home Manager and Bob Bushell, Trustee, welcomed visitors to the Open Day on behalf of the

organisation. Many families and health professionals visited on the day to enjoy a tour of the home and to enjoy a light refreshment of Pimms and canapés, as well as a visit from the Sheriff of Canterbury, Hazel McCabe.

The open day also included a prize draw raffle and music which entertained our guests and residents throughout the day.

The New Close provides 24-hour care and support for people living with dementia.

The team of qualified and trained staff at The New Close focus on putting the ‘person first’ with person-centered care being at the heart of the service delivery.

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A big Welcome At Court Regis we offer a very warm welcome to our new resident Gladys who is our second resident to be one hundred years old. She turns 101 in August making her older than the Titanic!!

0 Gladys met Our’ Annie at a free concert held by Memory Lane earlier in the month and the two happily posed for a photograph together, making sure they had a drink to celebrate!

New Mini Bus for Court Regis

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ome Manager, Emma Hodges and the team at Court Regis had been desperately saving hard for funds for a mini bus for the residents to enjoy day trips out on a regular basis.

‘Many events have taken place over the last year or so such as raffles, quizzes and tea parties to help increase the mini bus saving fund’, said Emma.

Clever thinking staff at Court Regis also spoke with the Sittingbourne Society regarding their fund raising, this led to the Society offering a grant of £2000 being donated very kindly from the John George Jordan Bequest.

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On the 7th March Joyce Fuller, Treasurer of the Sittingbourne Society, presented staff and residents with a cheque for the £2000 to go towards the mini bus.

Well done Court Regis for your excellent fund raising efforts and we hope you have some wonderful trips out in it.

Also, we give a warm welcome to Kath, our new volunteer.

Cheers, everybody!

Buckingham Palace Garden Party Some lucky residents from Court Regis and other homes, including Honeyfield and Barton Court, had the honour of attending a garden party in Buckingham Palace this month held by the Not Forgotten Association.

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he invites went out to all those who have served in the military services and their families. As well as having perfect weather, the residents got to mingle with royals and celebrities alike, plus see a performance from the Royal Scots Band.

All the residents dressed up for the occasion, proudly wearing their medals and

got to experience the life of a royal for the day, eating gourmet food and taking in the glorious surroundings of the gardens. Resident, William Baum, 92, from Court Regis, who served in the RAF during the Second World War, said ‘it was the best day of my life’.

KEEP ON RUNNING

Court Regis are very lucky to have had the owner of the Three Hats Public House in Milton run the London Marathon for them, all together he has raised £2,000 for their amenity fund.

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Snack and Chat

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Snack and Chat

From the Staff Survey in 2011, it was clear that staff wanted an opportunity to communicate to and Snack and Chat with regarding organisational matters. As a result, the Snack and Chat Meetings be communicated were set up to provide this.

From the Staff Survey in 2011, it was clear that staff wanted an opportunity to communicate to and be communicated with regarding organisational matters.

As aand result, and Chat Meetings The meetings began on 23rd March 2012 at Barton Court willthe runSnack until 13th July 2012 at The wereNew set up to provide this.

Close.

The meetings on 23rd March 2012 at which Bartonhas Court and willmany run until 13th July 2012 at So far, we began have had a good attendance prompted areas of discussion asThe well as Newideas Close.to be taken forward.

So far, we have had a good attendance which prompted many areas of discussion as well as Hot Topics discussed have included what staffhas expect from their colleagues – The Avante Person, ideasTopics to be such takenasforward. training, staff council and uniforms and Staff Health and Wellbeing and much more.

Topics discussed haveLeadership included what staff expect theirin colleagues – The Avante Members of the Group have beenfrom involved these meetings in orderPerson, to helpHot them Topics such as training, staff council and uniforms and Staff Health and Wellbeing and much more. better understand areas of the business in which they may not necessarily work and to make staff aware of who they are.

Members of the Leadership Group have been involved in these meetings in order to help them better of thethe business in at which may not necessarily and to make staff Dounderstand not worry ifareas you miss meeting yourthey home/service, we will bework distributing a feedback aware of who they are.the first round of meetings have finished. newsletter when Do not worry if you missinthe meeting at your home/service, we will be in distributing feedback After a short break July 2012, Snack and Chat will recommence Septembera 2012. newsletter when the first round of meetings have finished.

After a short break in July 2012, Snack and Chat will recommence in September 2012.

Date

Location Breakfast 06:30 - 09:30

Lunch 13:00 - 15:00

Tea 16:30 - 18:30

Supper 20:00 - 22:30

Court Regis - Jacqui Sedgwick / 23-MarLocation Barton Court - Jacqui Sedgwick Community Support - Sophie Murray Lyndsay Hopper Breakfast 06:30 09:30 Lunch 13:00 15:00 Tea 16:30 - 18:30 Supper 20:00 - 22:30 Date Amherst Court 5-Apr Hevercourt - Andrew Holden - Jacqui Sedgwick / Honeyfield View -Sedgwick Lyndsay Hopper Court Regis 23-Mar Barton Pilgrims Court - Jacqui Community Support - Sophie Murray Angela Johnson Lyndsay Hopper Parkview - Richard 20-Apr Northbourne Court - cancelled Homeleigh Riverdale Court - Lyndsay Hopper Amherst Court Macintyre 5-Apr Hevercourt - Andrew Holden Honeyfield Pilgrims View - Lyndsay Hopper Angela Johnson Sunbury Lodge - Carl Vivash Perrygrove - Kim Bailey 4-May Northbourne Court Parkview - Richard 20-Apr Northbourne Court - cancelled Homeleigh Riverdale Court - Lyndsay Hopper Macintyre 4-May18-MayNorthbourne Court 18-May1-Jun

Stepahead Folkestone (covers Dover,

Sunbury Lodge - Carl Vivash Perrygrove - Kim Bailey Folkestone, Ashford and Route 25 at same

venue) - Lyndsay Hopper / Eric Mellis Stepahead Folkestone (covers Dover, Barnetts - Darryl Godwin / Michelle Stepahead Tonbridge - Michelle Folkestone, Ashford and Route 25 at same Elliot Elliot - 08:00 - 10:00 venue) - Lyndsay Hopper / Eric Mellis

Stepahead Thanet (covers FamilyBarnetts - Darryl Godwin / Michelle Weybourne - Richard Court Regis - Community Support Kent - John 1-Jun 15-Jun Stepahead Tonbridge - Michelle Support and Community Impact Elliot at Elliot - 08:00 - 10:00 Macintyre Lockwood / Julie Barr - 13:00 - 18:00 same venue) - Ray Drake Stepahead Thanet (covers Family Weybourne - Richard Court Regis - Community Kent Community - John 15-Jun Gravesend - Sophie Support Bexley Support - Angela Head Office - Diane Rogers - 08:00 - Stepahead 29-Jun Support and Community Impact at Macintyre Murray Lockwood / Julie Barr - 13:00 - 18:00 Johnson 10:00 - Ray Drake same venue) Stepahead Canterbury - Jacqui Sedgwick / The New Close - Phillip Moore / Lyndsay 13-Jul Head Office Gravesend - Sophie Bexley Community Support - Angela - Diane Rogers - 08:00 - Stepahead Lyndsay Hopper - 08:00 - 10:00 Hopper 29-Jun Murray Johnson 10:00 22

13-Jul

Stepahead Canterbury - Jacqui Sedgwick / Lyndsay Hopper - 08:00 - 10:00

The New Close - Phillip Moore / Lyndsay Hopper

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23 23

4

3

2

1

4

3

2

1

Sittingbourne

Court Regis Sittingbourne Court Regis

Minster, Sheppey

Tunbridge Wells Barton Court Minster, BartonSheppey Court

Barnetts Tunbridge Barnetts Wells

Chatham

Amherst Court Chatham Amherst Court

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7

6

5

8

7

6

5

2

Bridge

The New Close Bridge The New Close

Hextable

Honeyfield Hextable Honeyfield

Erith

Homeleigh Erith Homeleigh

Gravesend

Hevercourt Gravesend Hevercourt

9

12

12

11

11

10

10

9

12 12

Sittingbourne

Charlton Pilgrims View Sittingbourne Pilgrims View

Perrygrove Charlton Perrygrove

Bexleyheath Parkview Bexleyheath 15

15

14

14

13

13

Maidstone Maidstone

18 181 1

Northbourne Court Sidcup Northbourne Court Sidcup Parkview

20 20 5 19 5 19

Tunbridge Tunbridge Wells Wells2

20 20

106 Dartford 13 6 Dartford 9 7 9 7

14 1413

15 15 10

OUR SERVICES OUR SERVICES

11 11

23

London

Wells

Tunbridge Wells Branch Folkestone/Dover

Ashford Branch Chatham

7 22

22

6 21

21

5 20

20

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Swanley/Sevenoaks Sittingbourne Branch Gravesend/Dartford Branch Swanley/Sevenoaks Branch

Stepahead Support Gravesend/Dartford Court Regis Stepahead SupportBranch 8 19 4

Minster,Branch Sheppey Chatham

Stepahead Support Chatham Branch Barton Court Stepahead Support 18 3 18

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16

17 17

Bridge

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01795 597400

01795 597400

The New Close

Thanet BranchImpact Hextable Community Thanet Branch

Stepahead Support Community Honeyfield StepaheadImpact Support 11

Erith Canterbury Branch

Stepahead Support Canterbury Homeleigh StepaheadBranch Support 10

Gravesend Tonbridge Branch

2

5

Stepahead Support Tonbridge Branch Hevercourt Stepahead Support 9

OUR SERVICES

Ashford

Route 25 Folkestone/Dover Branch Barnetts Route 25 17 2

Woolwich

8

20

21 8 Tunbridge

Canterbury Canterbury 21 20

7

Sunbury Lodge Woolwich Sunbury Lodge Weybourne London Weybourne

23 6 Dartford

Stepahead Support Ashford Branch Stepahead Support Amherst Court 16 1

Welling

9

13

10

16 16 Ashford

24 24

14

Riverdale Court Welling Riverdale Court

4 4

3 11 3

15

12

1

Welling

22 22 Maidstone

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Sittingbourne

De Gelsey House Charlton Faversham 1 Jubilee Way Kent, ME13 8UG PilgrimsFaversham View Kent, ME13 8UG

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Head Office De GelseyOffice House Perrygrove 24 1 Head Jubilee Way

Bexleyheath

Parkview

Sidcup Erith

15

14

London

Weybo

Woolwic

Sunbur

Community Support Erith Court SupportRiverda Northbourne 23 Community 13 23

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We all need some…

✓ My time to meet friends ✓ My time to have my hair done ✓ My time to have a coffee and relax ✓ My time to have a day out 'My Time' is a short term temporary relief service for your loved one at The New Close, safe in the knowledge that your loved one will receive specialist care and attention whilst you can treat yourself to a bit of 'My Time'.

Whether it’s for 2 hours, a full day, overnight stay or longer we can help.

We supply activities, haircuts, nail treatments and a whole range of other services that are available to book online at your convenience.

me ‘ M y Time ’ – s o yo u ca n both h a ve YO U R ti

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For more information or to book ‘My Time’ online visit www.avantecaresupport.org.uk or call 01795 597431 The New Close, Conyngham Lane Bridge, Canterbury, CT4 5JX