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Avanta Care Client book 2016

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Hassle-free recruitment with no up-front fees or charges

Avanta Care Information booklet 2016

CareQuality Commission


What our clients say Friendly, helpful team who help you choose the staff who are best suited to your business - T.Pride, residential home owner

We have been dealing with Avanta Care for a few years now and find the team to be professional and efficient. - S.Berry, client

www.avantacare.com/about/testimonials

The calibre of staff provided is to a very high standard. I would recommend using Avanta Care every time. - G.Edwards, carehome manager

Visit our website to view more testimonials and reviews.


Thank you for choosing Avanta Care We supply flexible healthcare assistants and nurses to care homes, nursing homes and hospitals throughout the UK, with no up-front costs. We’re a Leeds-based company with an international reach, yet we pride ourselves in taking a local, agile approach to doing business. Our management team recruit staff from all over the EU and have compiled a database of several hundred experienced, dedicated healthcare staff. When you’ve finished reading this booklet you will understand what it’s like to work with us and why so many clients and candidates keep returning to us for high quality care staff.

“

Avanta Care have provided a very efficient service and capable staff, who have a good command of the English language. There has always been a very fast response to any request we may have, and staff have been sent without delay. Highly recommended. - Maps Properties

“

www.avantacare.com info@avantacare.com

0113 827 2347


What we stand for We’re honest and upfront

We get things right first time around so you don’t waste time and money repeating the recruitment process.

A quick and easy turnaround for all

Time spent dealing with recruitment companies is time better spent caring for patients. So we minimise delays with our streamlined processes that get capable people into work fast.

Long-term, working relationships are good for everyone

It’s in our interest to match the right person with the right job so you gain a satisfied team member who’s committed for longer.

We go above and beyond what’s required

Not only do we comply with legislation governing care, equality and employment, we give you excellent customer service from empowered staff who are a pleasure to do business with.

Quality is at the heart of everything we do

That’s why we’re the most recommended employment agency on the UK’s leading, independent care home review website Carehome.co.uk.


Only pay us when you’re satisfied with our service We know you need reliable, experienced staff who can hit the ground running. So we offer a recruitment process that’s fair, fast and flexible, and delivers reliable candidates at short-notice.

1. You tell us what you need: there's no one-size-fits-all at Avanta Care because every care environment is different.

2. We carefully analyse your requirements: your needs are matched with skilled staff ready to work in your area.

3. We shortlist candidates: pre-screened with full references and awaiting your call. 4. You interview and select a candidate: our thorough screening process means this is usually a formality.

5. We agree a start date: paperwork, travel and accommodation arrangements are all prepared in time by us for your selected candidate's first day at work.

6. You regain productivity: it's business as usual once again when our candidate fits seamlessly into your team.

7. We make sure you are satisfied: if anything could be better we’ll fix it for you.


No more time-wasting, just dependable staff We strictly pre-screen our candidates’ experience, qualifications, references, criminal record (DBS) and English communication skills, so you gain staff who are ready and eager to work. General nursing staff also have their diplomas verified and are registered with the Nursing & Midwifery Council (NMC) in the UK. We also make sure staff from the European Union are well-settled into the UK and familiar with the day-to-day operations of a British care home.

Fair rates for all All our staff are employed and paid by us - fairly and well above national minimum wage. Our typical rates start at *£11.75 per hour for care assistants and *£19.75 per hour for qualified nurses. You can hire our staff on short, medium or long term contracts, free from the administrative burden of PAYE, NI, tax and holidays. We take care of all that so you and your new staff can concentrate on care. * Introductory offer available for new customers. Discounted rates available throughout 2016. Call 0113 827 2347 for more details.


Innovative training in high quality care To achieve outstanding care for service users, we’ve now fully adopted the Care Certificate standard into our specialist training programme. All our staff are trained in medical procedures, incorporating the 15 standards of the Care Certificate. Trained by our qualified trainers at our dedicated training facility in Leeds, each standard is underpinned by full learning outcomes and assessment for continual professional development (CPD). It’s certified proof that all our care workers have the requisite skills, knowledge and behaviours to provide compassionate, safe and high quality care and support. That’s in addition to our standard induction training which covers crucial knowledge every good care assistant should have, like safeguarding, infection control and emergency first aid. All this means you can be confident that all of our staff have the skills and knowledge needed to provide compassionate, safe and high quality care and support.


5 reasons to choose Avanta Care 1. Independent recommendations

Clients and candidates alike have posted hundreds of positive reviews on leading, independent websites like Carehome.co.uk, where we are the most recommended from over 520 employment companies. We also have a 5* rating from over 220 Facebook reviews.

2. Expert training

We’re pioneering an innovative, new training course to comply with the Care Certificate and keep our staff up-to-date with the best practice in care.

3. We are investors in people and ISO accredited

It’s in our interest to match the right person with the right job so you gain a satisfied team member who’s committed for longer.

4. We’re CQC registered

Our home help service is registered, inspected and approved by the Care Quality Commission (CQC).

5. 24 hour support

We offer an out-of-hours telephone number to help clients and candidates solve urgent problems at any time of day or night. CareQuality Commission

I am very content that I chose Avanta Care.They were really supportive and provided an excellent training course


Who you’ll work with When you choose Avanta Care, everything goes through your dedicated account manager. That means one, reliable point of contact who’s always ready to answer your questions or give you an update on how recruitment is progressing.

Karen Waite-Pullan | Manager

Karen has over ten years' managerial experience and oversees the day-today running of our head office. As well as managing the office staff, it is part of Karen's role to ensure our clients remain satisfied with the service provided.

Paul Murray | Senior Consultant

Paul has over 17 years’ experience working in sales and he has a keen understanding of what the industry demands. It’s Paul’s job to work closely with you and to find suitable staff who can fill your vacancies quickly.

Gareth Megson | Recruitment Consultant

Gareth specialises in matching the right candidates with the right roles through our hassle-free recruitment process. Gareth has over eight years' experience in sales and recruitment.

Becky Thomas | Accounts

Becky is part of our accounts team here at Avanta Care and is your first port of call with any financial enquiries. To meet more of our team visit www.avantacare.com/about/meet-the-team


Ready to hire staff? Contact Paul or Gareth on 0113 827 2347 to discuss what kind of care assistants you need. Then we’ll design a recruitment package to match your requirements with appropriately skilled staff, ready to work in your area. Our office opening hours are: Monday - Friday: 9:00am - 5.30pm

Still not sure? See what other people have to say about us on the UK’s leading, independent care home review website Carehome.co.uk, or read about our latest work on our social media channels:

Social media pages: /AvantaCare www.avantacare.com info@avantacare.com

0113 827 2347


Some candidate feedback I feel excited to be a part of this talented, experienced and enthusiastic team. - A.Bunescu

Competent, professional and organised. Regular communication from the team, which helps build working relationships.

A company who respects the opinions and options of each canditate. Focused and honest, with an excellent training programme. - M. Jacobs

Star rating out of 5. Visit our website to view more candidate testimonials.

- L. Olteanu

www.avantacare.com/about/testimonials


Avanta Care Ltd, Tithe House, Town Street, Horsforth, Leeds LS18 5LJ Registered company in the UK no: 8089924.


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