Avanta Care Client Guide 2022

PRACTICAL SOLUTIONS. EXCEPTIONAL RESULTS.

AVANTA CARE CLIENT INFORMATION GUIDE 2022 HCAS • SHCAS • NURSES

TEMPORARY • PERMANENT • TRAINING

CONTENTS 2. About Us 3-4. Permanent Placements 5-6. Recruitment Process 7-8. Temporary Recruitment

9. Expert Training

10.

11-12.

FAQs Feedback

Modern Slavery Statement

Visit avantacare.com/slavery

We’re an awarded supplier on the Healthtrust Europe framework. This means we have the systems and capacity for finding and placing capable healthcare professionals in the NHS, hospitals and up to 300 other respected healthcare organisations.

0113 827 2347 | recruitment@avantacare.com | avantacare.com

A little about us...

Your trusted recruitment partner We recruit healthcare workers and nurses on behalf of NHS Trusts, local authorities, GP surgeries and private care and nursing homes across the UK. Our clients have trusted us to do this for over 20 years.

A proven process means dependable staff

Done well, our job is to match the right person with the right job, and look after people in the process. Our candidates stick around for longer, care about performance and reputation, and improve the quality of care for your patients.

We do all that with unrivalled screening and checks at the very start of the recruitment process. This saves time, money and complication for you in the long-run.

helped me to find “ Avanta healthcare workers with

minimal hassle. It was a quick and easy process, with friendly and helpful staff always willing to help and go that extra mile.

I highly recommend

“

Our step-by-step process makes recruiting talented healthcare staff more straightforward. Whether that’s nationally or internationally, into temporary and permanent positions in nursing and care work.

To read more visit avantacare.com/about-us 2

International Senior Carers and other Care workers Times have changed and forward-thinking organisations are now looking beyond UK employment markets to recruit talented healthcare workers and nurses. With our global network of recruitment bases, we find and recruit healthcare professionals from the Philippines, India, Africa, Europe and beyond.

What our team do Help to organise travel and accommodation for candidates, if needed

Provide access to a network of healthcare workers & nurses Arrange all interviews with suitable candidates Help you secure a Sponsor Licence, if required

Provide candidates with access to over 40 accredited training courses, including the Care Certificate

Manage all documentation, background checks and compliance

Provide a free replacement for 6 months

Senior Carers, Care Assistants and Support Workers now feature on the UK Government’s shortage occupation list.

This means you can now employ qualified, experienced nurses and care staff from overseas via a quicker, more direct route.

Our team will guide you through the whole process, starting with sponsorship.

CARE WORKER CRITERIA:

TYPICAL COST OF HIRING INTERNATIONAL CARE WORKERS Based on a salary of £10.10 per hour, 39 hours per week

3

£ Nursing diploma or relevant healthcare qualification

12 months nursing or healthcare work experience

UK-BASED OR FROM THE PHILIPPINES

8%

of candidate’s annual salary

IELTS or OET relevant score or UK Naric

Minimum salary

£20,480

(£10.10 per hour)

REST OF WORLD

6%

of candidate’s annual salary

CALL FOR FURTHER DETAILS

0113 827 2347

Please note: Total costs can vary depending on a number of factors, such as business size, annual turnover and contract length. Employing staff from The Philippines incurs further costs, such as fees payable to the Philippine Overseas Labour Office (POLO) in London and return flights for all applicants.

These typical costs exclude the Sponsor Licence Fee, Immigration Skills Charge and Certificates of Sponsorship (CoS) payable to the Home Office. For more information about Home Office fees, visit: www.gov.uk/government/organisations/uk-visas-and-immigration.

International Nurses EXAMPLE UNIQUE JOB OFFER

All nurses are qualified in their home country, with 12+ months of nursing experience.

Cost

This invites a wealth of knowledge, fresh ideas and ambition into your workplace. All applicants must prove their language proficiency and have passed the NMC computer-based test (CBT).

Recommended employer contribution

£175 £120 £90

Our nurses arrive on a 3 or 5-year visa, adding long-term stability to your team. If there are any problems during the first 6 months, we will refund or replace the candidate for free.

To help you attract the best talent for your role, we will help you design a unique job offer.

Typically, this means reimbursing or contributing towards the nurse’s application fees, language test, travel and accommodation (See example job offer, right).

International recruitment isn’t a quick fix. However, hiring staff this way works out more costeffective and is sustainable in the long term.

£232 £600 £150 £1,500 £794

It’s your decision what you wish to include in the job offer to attract potential applicants

Our team will help you Devise a clear, end-to-end immigration and employment plan Ensure your systems and documentation are compliant with Home Office requirements Apply for your Sponsor Licence, if required

NURSE CRITERIA:

£ Nursing diploma in home country

TYPICAL COST OF HIRING INTERNATIONAL NURSES Based on a salary of £12.62 per hour, 39 hours per week

12 months nursing work experience

IELTS or OET relevant score or UK Naric

10% of candidate’s annual salary

Started NMC registration

Passed the NMC CBT

Minimum salary

£25,600

(£12.62 per hour)

Please note: Total costs can vary depending on a number of factors, such as business size, annual turnover and contract length. Employing staff from The Philippines incurs further costs, such as fees payable to the Philippine Overseas Labour Office (POLO) in London and return flights for all applicants.

These typical costs exclude the Sponsor Licence Fee, Immigration Skills Charge and Certificates of Sponsorship (CoS) payable to the Home Office. For more information about Home Office fees, visit: www.gov.uk/government/organisations/uk-visas-and-immigration

YOU CAN SAVE UPTO

£15,000 PER YEAR

ON CARE STAFF & UPTO

£30,000 PER YEAR ON NURSES!

WHEN COMPARED WITH PAYING AGENCY FEES

4

International recruitment process flow chart Below is a step-by-step breakdown, highlighting the various stages and time frames of hiring international staff:

5

1

Candidate Interview

2

Job Offer letter issued

3

Certificate of Sponsorship issued

4

Visa application

If you like the look of the candidate’s CV and profile, our Recruitment team will arrange a video interview on a date and time that suits both parties

If the interview is successful, you will then send a copy of the Job Offer letter to our Recruitment team. This is required by the candidate when applying for the visa

You can then issue the Certificate of Sponsorship, of which the applicant will need a copy. This is required by the applicant when applying for your visa

The candidate can apply online for the Health & Care Worker visa

5

Accommodation sourcing You can now assist the candidate in finding local accommodation, near to the work placement

Estimated issue time 2-8 weeks, depending on current Home Office processing times

6

Travel arrangements Once the visa has been granted, our Recruitment team will assist the candidate with travel arrangements

Estimated issue time 2-4 weeks, depending on the country applying from

7

Candidate arrival The candidate arrives in the UK and the pre-arranged travel plans can be actioned

By this stage, our team will have already taken care of the following: Initial application & vetting process

Consultation with our Recruitment team

Compliance & document collection

6

Temporary and bank care staff at short-notice Avanta Care built its reputation on recruiting reliable, experienced healthcare staff and nurses at short notice.

For almost 20 years, hundreds of UK care homes, hospitals and nursing homes have trusted us to supply them with staff who are ready to start work.

Our recruitment process is fair, fast and flexible We know you need reliable, experienced staff who can hit the ground running. So we developed a recruitment process that’s fair, fast and flexible, and delivers reliable candidates when needed most.

It’s all about getting the basics right first - matching your needs with the best candidate for the job.

Once you interview and appoint a candidate, we’ll settle them into the role so they fit seamlessly into your team.

From your first enquiry to hiring healthcare assistants or nurses and getting things back on track: We strictly pre-screen our healthcare workers’ experience, qualifications, work references, criminal records and English communication skills, so you gain staff who are ready and eager to work.

All temporary and bank staff are employed by us That means we take care of the paperwork, HR and admin, so you’re free to focus on high-quality care.

Once you’ve plugged an urgent gap in your rota our service doesn’t end there. We’ll handle the all-important transition period.

We frequently check in with candidates’ well-being, pre-empt common problems, and support their smooth integration into your teams.

YOU TELL US YOUR REQUIREMENTS 7

YOU SELECT TIMEFRAMES

WE SEND SUITABLE CVS & ARRANGE INTERVIEWS

HERE’S WHAT’S INCLUDED Finding, matching, placing and (importantly) settling candidates Flexible hiring terms - from one week up to one year All admin and paperwork - PAYE, NI and holidays DBS, language, qualification and background screening checks Carer & Personal Assistant insurance Full Care Certificate training and ongoing training access Access to a friendly team, should you need further support

OUR RATES

TEMP WORKER HOURLY RATES

HCAs FROM

£14.25 PER HOUR

HCAs

BANK STAFF

HOURLY RATES

FROM

£17.10 PER HOUR

SENIOR CARERS FROM

£18.50 PER HOUR

SENIOR CARERS FROM

£22.25 PER HOUR

RGNs FROM

£31.00 PER HOUR

RGNs FROM

£37.50 PER HOUR

Call 0113 827 2347 to see a selection of candidate profiles or to request some CVs 8

Expert healthcare training Our clients say it’s the quality of training that sets us apart from other healthcare providers - like our certified Care Certificate training course.

Healthcare staff you hire from us have access to over 40 certified training and CPD refresher courses, on our custom-built training platform (one of the first of its kind). And their talent is nurtured by experienced trainers, expert advice and engaging training materials.

Enhancing development with distance learning As the world adapts to new ways of working, our online training platform already helps healthcare practitioners develop their talent.

Our dedicated online tutors and remote seminars mean learning stays social, but without the challenge of physically gathering in a post-Covid world.

All courses are fully CPD accredited, secure and accessible remotely, so staff feel empowered to balance learning with their day-to-day duties.

Our current courses include: Accident Reporting

Lone Working

Basic Life Support

Medication Awareness

Care Certificate

Mental Capacity Act

Communication

Moving & Handling

COSHH

Nutrition & Hydration

COVID-19

Oral Care

Dignity

Positive Behaviour Support

Equality & Diversity

To read more visit avantacare.com/training

Fire Safety Food Safety

OUR TRAINEES HAVE ACCESS TO:

Health & Safety Infection Prevention

1-1 tutoring

9

Online video classes

Q&A seminars

Support material & videos

Certificatio n upon course completion

Pressure Care Record Keeping Safeguarding Adults Safeguarding Children

To view all our training courses, visit avantacare.com/training

Frequently Asked Questions 1.How thorough is the screening process?

We check work experience, training and qualifications, employment history, ‘right to work’, criminal records and legitimacy of references. We also pay attention to real, human needs at the heart of any job vacancy.

We’re fully compliant with NHS framework standards too. We believe that screening done well actually saves time in the long-run. By improving the likelihood of a good client-candidate match, staff stick around for longer, and deliver better quality of care for patients.

2. Are Avanta Care on any NHS Frameworks?

Yes. We’re a trusted supplier on the HealthTrust Europe framework (HTE).

To achieve this, we had to pass the rigorous HTE tender process and share detailed information about the way we run our business. That means we’ve been successfully audited by the HTE framework body, and we’re on their list of vetted and compliant agencies who can safely supply permanent staff to NHS clients.

This protects your reputation and performance too.

Who you will work with

3. Why choose Avanta Care?

A principal benefit is volume and variety of candidates.

At Avanta Care we’ve proven we can supply a greater number of staff, from a broader range of healthcare backgrounds – often at short notice. That means better value for money for you, as well as more consistent quality in the healthcare professionals we recruit on your behalf.

We have respect for those individuals too.

Many candidates relocate their entire lives abroad - so we nurture, support and settle them into working cultures quite different to their home country. We also believe in fair reward and recognition for people who care for our most vulnerable citizens.

Do you require help obtaining a certificate of Sponsorship?

Helpful Links

Truth Legal Solicitors specialise in immigration law and can guide you through the whole process of applying for a sponsor licence and sponsoring individuals.

Below are some helpful links which offer further information and advice about international recruitment:

www.truthlegal.com

Craig Roberts Business Development Manager craig@avantacare.com

NMC: www.nmc.org.uk

Mathew Brauns Client Services mathew@avantacare.com

Ana Ionas Account Manager ana@avantacare.com

Becky Thomas Account Manager becky@avantacare.com

Language tests: www.ielts.org / www.occupationalenglishtest.org

Sponsor Licence: www.gov.uk/entering-staying-uk/visa-sponsorship Certificate of Sponsorship: www.gov.uk/browse/visas-immigration/work-visas

Social media @avantacare

10

We value all feedback from our clients At Avanta Care we like to know we have done our job properly.

So nothing makes us happier than receiving feedback from satisfied clients.

All feedback received is read or listened to, positive or negative and is used to improve our services. We collect feedback, reviews and testimonials from a number of sources, including our website, our social media pages, Trust Pilot and Google Reviews.

Tina S

Care home manager Google Reviews

Kirsty R

Nursing home manager Avanta Care website

Alan T

Read more To read more client reviews, visit avantacare.com/about-us.

11

Nursing home director Direct review

"I have always had excellent service from Avanta Care. The team have gone out of their way to find excellent care staff for me at short notice. Even when things have not gone quite to plan, Avanta Care have always taken a proactive response."

"The team takes time to appreciate our concerns, offering ideas and possible solutions. I’d say Avanta are very client-focused and take time to understand the needs of our business."

"I would like to thank the team for a wonderful service.

I was in need of international nurses but was unsure of the process. Craig and the team have guided me through the whole process, from applying for my Sponsor Licence to interviewing staff. We now have 5 nurses on our books, and I will definitely be back in touch when we need some more."

Case Study “We have had a long-standing relationship with Avanta Care. We previously partnered with them to support us in finding temporary staff, and most recently to assist us with permanent recruitment.

The team are very helpful and supportive, prompt to address any staffing issues and highly professional in their approach.

They supported us throughout the recruitment process and provided insightful information, especially about staff sponsorship.

The interview process was well organised; All candidate profiles and CVs were sent over beforehand, and the video interviews were arranged in a timely manner. The candidates were well prepared and knowledgeable about our home and our services.

The quality of the candidates was very high. Everybody we interviewed had excellent English and came across as friendly and professional. In the end, we recruited 6 new staff members.

Overall, I am really impressed with the service provided by Avanta Care. They took care of everything and took the hassle out of recruiting.

The team are very supportive and accommodating, and I will definitely be using them again for our organisation.

I highly recommend them to anybody considering hiring overseas healthcare staff.”

Allison, Manager at Beechcroft care home, Torquay

Read more To read more case studies, visit avantacare.com/about-us/casestudies 12

Avanta Care Ltd Junction House Waver Green Pudsey Leeds LS28 7BG

@avantacare

0113 827 2347 | recruitment@avantacare.com | avantacare.com