Big Weekend event update

thrown in for free! Book a two-day pass to the event in July and we’ll take care of your accommodation on the Friday night at the team's hotel five minutes from the venue.

Book your place online at https://autotechnician.co.uk/ training Each day’s content is unique and will deliver a variety of practical advice to take back to your workshop, with a strong focus on promoting a first-time fix by strengthening the diagnostic process.

Andy Crook of GotBoost, VAG specialist Gareth Davies, Matt Cleevely of Cleevely EV and Pete Melville of HEVRA are the first of the presenters to outline their sessions…

Andy will be delivering two sessions over the weekend. The first session on Friday 23rd September will investigate 'Framing the Problem.'

• How processes and systems can help the business and the technician prevent diagnostic headaches

• Covering effective communication, setting yourself up for success and keeping effective records

Andy’s Saturday session looks at ‘Closing the Loop.’

Andy will provide practical advice on how to improve customer satisfaction, your first-time fix rate and how to improve your diagnostic capability.

• How a TV detective can improve your first-time fix rate, and how to identify the gaps in your diagnostic capability

The session is aimed at technicians and business owners, based on Andy’s 'Business of Diagnostics' course.

Pete will demonstrate the multi-stage diagnostic process on a Renault Zoe that’s had faults installed on it – taking us through some basic problems and onto the more complex.

Gareth's presentation will focus on the principle of a 5V reference circuit fault, how it can manifest in terms of DTC’s and symptoms/behaviours. It will cover both a dealer tool and aftermarket scan tools, show the differences in how the faults are represented and avenues to explore to get the information and data required to troubleshoot the fault accurately.

The presentation will involve a ‘broken’ car live in the workshop and will require audience participation as a team in choosing the route to diagnosis and tests required to confirm the fault and fix. He aims to give the audience a few pointers in what to look for, and some take aways in new skills and tips to use back at their workshops.

Greath’s presentation on the Saturday will use the same broken car from the day before but with a different fault imposed. It will look at interpretations of faults with and without DTC’s, recognising good and bad data, and how to manipulate live data via sensor simulation to prove a fault/fault-free diagnosis. It will look to recap the day before in a brief summary, and then follow on using again a variety of tools, including sensor simulators, multimeters and oscilloscopes.

Matt Cleevely has created a bespoke rig containing all the high voltage elements of a Nissan Leaf present and he’ll discuss the problems he sees coming into the workshop, the kind of repairs an EV garage can expect over the next few years. He’ll also cover a couple of quirky faults he has seen that appear difficult but are in fact straightforward – he aims to dispel some myths surrounding EV & hybrid work.

Keep an eye out on our Facebook page www.facebook. com/Autotechmagazine and our website www. autotechnician.co.uk for further announcements over the summer.

Tickets are limited so book your pass now to avoid disappointment.

Book a two-day pass to the event in July and we’ll take care of your accommodation on the Friday night at the team’s hotel just down the road from the venue.