Fenestration Australia Magazine Issue 02 Winter 2018

FENESTRATION AUSTRALIA MAGAZINE

FENESTRATION AUSTRALIA 2018 POTENTIAL MADE REAL

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ISSUE 02 WINTER 2018

MEMBER PROFILE

CASE STUDY

CASE STUDY

REVOLUTIONISING QUALITY VICTORIAN WINDOW IMPORTERS

PICTURESQUE PORT FAIRY HORSHAM DOORS & GLASS

ABOVE & BEYOND AMPLIMESH

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CONTENTS

EDITOR’S NOTE:

YOUR INDUSTRY MAGAZINE

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his year was the first time I attended DesignBUILD. Swapping my computer for a camera to snap photos of our member exhibitors (page 40), I was also able to catch one of the many sessions in the Education Theatre - 'Working with the Media: Communications for the Architecture and Design Industry'.

The communications landscape has changed significantly from the one way street of traditional media. The proliferation of digital and social media platforms has placed an emphasis on dialogue and user generated content - creating opportunities for audience segmentation and targeted communications/content, altering the way businesses interact with each other, with suppliers and with customers.

But print isn’t going anywhere just yet. In business to business communications, our industry magazine is still a key resource for learning about new products, industry trends, and current events that impact the industry.

Take advantage of the avenues that are available to you. Members can contribute editorial to this publication at no cost, on the house, complimentary, gratis, FREE! This has always been the case, but we discovered that even long term members were unaware of this opportunity. So when production began on this issue, we changed our approach and were rewarded tenfold.

Our editorial section opens with an article on productivity from Soft Tech’s Stewart McMillan; legal eagle, Bryan Pickard, returns with an explanation of Project Bank Accounts, introduced by Queensland’s latest legislative changes; Shane Garrett discusses the proposed changes to Capital Gains Tax and the subsequent effects on the housing market; Maureen Kyne outlines the benefits and potential pitfalls of hiring employees with diverse backgrounds; David Esler educates on what makes a great Sales Manager; and our insurance story discusses how a Business Health Check can cut down your current business costs.

Both Shane and David will be speaking at Fenestration Australia 2018 in September at Port Douglas. Shane will provide an economic keynote and David will run a workshop expanding on the insights provided in his article.

In this issue, the Windows section is brimming with member content - our Member Profile interviews Luke Cooper on his evolving family businesses, and we feature two coastal Case Studies. The first project, from Horsham Doors and Glass (page 24), discusses the unique and challenging construction of the Port Fairy Waterfront Restaurant. In the second, Glassworks (page 26) outlines how low-E glass was used to achieve energy efficiency in a beachfront home on the Mornington Peninsula.

AWA members have been busy in the last six months: winning awards, celebrating openings and anniversaries, and a record number of product launches filling the News and Products pages.

In our Screens section, two Case Studies demonstrate different applications of screen products: Amplimesh (page 56) discuss the commercial application of screens for anti-throw and reducing opportunistic vandalism, and Prowler Proof (page 58) highlight security screens as prevention against home invasion.

ISSUE 02 WINTER 2018 02 EDITOR’S NOTE 4 WORDS FROM YOUR 0 ASSOCIATIONS NIGEL CHALK TRACEY GRAMLICK MICHAEL HENRY

07 EDITORIAL 08 PRODUCTIVITY UNDERSTANDING TRUE LABOUR COSTS Stewart McMillan 10 LEGAL A FAIR GO? EXPLAINING PROJECT BANK ACCOUNTS Bryan Pickard 13 ECONOMY CAPITAL GAINS TAX & THE HOUSING MARKET Shane Garrett 14 WORKPLACE HEALTH & SAFETY THE IMPACT OF DIVERSITY ON WORKPLACE HEALTH & SAFETY Maureen Kyne 16 PEOPLE GREAT SALES MANAGERS DO WHAT? David Esler 17 INSURANCE THE THREE CS: CUTTING CURRENT COSTS 18 FENESTRATION AUSTRALIA 2018 POTENTIAL MADE REAL

In this issue, we introduce Sales and Marketing content for NSSA members, with a focus on small business. The NSSA Industry Forums and first ever training programs have also wrapped up successfully for this year.

Don’t forget to register for Fenestration Australia 2018! We look forward to seeing you there.

STEPHANIE GRIGG Editor Fenestration Australia Magazine

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CONTENTS

21 WINDOWS

24 22 MEMBER PROFILE REVOLUTIONISING QUALITY: VICTORIAN WINDOW IMPORTERS

33 SCHOLARSHIP 2018 AWA SCHOLARSHIP WINNERS Fred Cooper & Chloe Luhrs

24 CASE STUDY PICTURESQUE PORT FAIRY Horsham Doors & Glass

35 NEWS ANTHONY INNOVATIONS ATLITE SKYLIGHTS WFAANZ DECORATIVE IMAGING NATIONAL GLASS EVOLUTION WINDOW SYSTEMS NICCO TIMBER WINDOWS & DOORS SCHLEGELGIESSE DESIGNBUILD FENSTERBAU 2018

26 CASE STUDY SORRENTO HOME BRINGS THE BAY INSIDE Glassworks (Aust.)

30 TECHNICAL WHAT DOES AWA ACCREDITATION MEAN FOR YOUR BUSINESS? Russell Harris

43 PRODUCTS CIILOCK ENGINEERING NATIONAL GLASS TOMMA CARINYA RESIDENTIAL WINDOWS & DOORS ATLITE SKYLIGHTS FOREL DORIC MAGNALINE AZUMA DESIGN BREEZWAY DORIC VENTUS 52 DIRECTORY TRAINING UPDATE AWA WELCOMES AWA CALENDAR

55 SCREENS 56 CASE STUDY ABOVE AND BEYOND Amplimesh 58 CASE STUDY REDUCE THE RISK OF UNLAWFUL ENTRIES Prowler Proof 60 TECHNICAL FALL PREVENTION & THE PROTECTION OF OPENABLE WINDOWS

58 FENESTRATION AUSTRALIA

62 MARKETING PARTNERING WITH OTHER BUSINESSES MAY WELL BE THE NEW DISRUPTION Tim Reid

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63 SALES SELLING IN AN AUSTRALIAN VOICE Elliot Epstein 64 NEWS INVISI-GARD® 2018 NSSA INDUSTRY FORUMS & TRAINING YOUNG MEMBER PROFILE 66 DIRECTORY NSSA CALENDAR NSSA WELCOMES

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WORDS

WORDS FROM NIGEL CHALK

Fenestration Australia Magazine is the quarterly publication of the Australian Window Association and National Security Screen Association.

Chairman of the Board, Australian Window Association

EDITOR Stephanie Grigg SUB-EDITOR

W

Melissa Douglas

elcome to the winter edition of Fenestration Australia Magazine. The annual AWA board election took place in February and I would personally like to extend a very warm welcome to our new Directors, David Brogan, Breezway, representing the north, and Paul Gray, Southern Star Group, representing the south. A huge thank you is also noted for departing Directors, Leanne Luhrs and John Wilson. At the February AGM, AWA members passed a special resolution to amend the constitution to incorporate two new rules.

They allow the use of technology in meetings and provide an extension to the current Directors’ term from two years to three years. These amendments also reflect the need to include changes to the way we do business today: Technology and the growing availability of digital communication platforms improve the way we keep in touch with you on important issues and also address the identified need to retain knowledge around the Directors’ table as the complexity of industry associated legislation and projects increases.

LAYOUT & GRAPHIC DESIGN Stephanie Grigg CONTRIBUTORS Ty Ballinger, Len Bober, Lisa Cartwright, Nigel Chalk, Thomas Clayton, Liz Creagh, Ally Cronan, Elliot Epstein, David Esler, Sean Fitzsimon, Shane Garrett, Kelly Gleeson, Tracey Gramlick, Stephanie Grigg, Russell Harris, Michael Henry, Craig Jerrom, Jill Johnson, Leanne Jones, Colin Kahn, Maureen Kyne, Kate Liptrot, Steve Lygris, Stewart McMillan, Jann O’Connor, Amanda Old, Edith Paarhammer, Bryan Pickard, Thilo Pulch, Tim Reid, Jack Ryan, Vanessa Sammut, Emma Savage, Erin Spierings and Samantha Wykes.

EDITORIAL ENQUIRIES Stephanie Grigg +61 3 9874 7622 stephanie.grigg@awa.org.au ADVERTISING ENQUIRIES Stephanie Grigg +61 3 9874 7622 stephanie.grigg@awa.org.au

Gary Smith +61 3 9874 7622 gary.smith@awa.org.au

PUBLISHED BY AUSTRALIAN WINDOW ASSOCIATION ABN 55 055 039 944 SYDNEY

MELBOURNE

Suite 1, Level 1, Building 1, 20 Bridge Street, Pymble NSW 2073

Suite 6, 31 Redland Drive, Vermont VIC 3133

t. +61 2 9498 2768 f. +61 2 9498 3816

t. +61 3 9874 7622 f. +61 3 9874 7633

This positions us well to lead the industry through the anticipated federal and state legislative and regulatory changes in compliance so that Australia is able to meet the energy efficient targets signed under the Paris Agreement. In addition, there is continued attention at state government level on overall product conformity and we should expect this to continue.

info@awa.org.au www.awa.org.au PRINTED BY

The AWA proudly celebrates its 30th birthday later this year as we head to Port Douglas, bringing the annual conference back onshore in tropical Queensland. The organising committee has tailored a conference program to deliver you true value and lots of excitement and I sincerely hope you enjoy your time with us.

PRINTGRAPHICS www.printgraphics.com.au Our printer conforms to the ISO-14001 environmental management standard.

DISTRIBUTED BY D & D MAILING SERVICES www.ddmail.com.au Fenestration Australia Magazine is proudly packaged in Biowrap, 100 per cent degradable plastic wrapping.

DISCLAIMER Copyright © 2018. All rights reserved. Reproduction in whole or part without written permission from the Australian Window Association is strictly prohibited. It is impossible for the publisher to ensure that the advertisements and other material herein comply with the Australian Consumer Law Competition and Consumer Act 2010. Readers should make their own inquiries in making decisions and where necessary seek professional advice.

COVER IMAGE Case Study Sorrento Home Brings the Bay inside, page 26.

IMAGE: Glassworks (Aust.)

CONTENTS IMAGES PAGE 2: Tourism Tropical North Queensland.

PAGE 3, TOP: Glen Watson.

PAGE 3, BOTTOM: Prowler Proof.

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WORDS

YOUR ASSOCIATIONS TRACEY GRAMLICK

MICHAEL HENRY

Executive Director & CEO, Australian Window Association

Chairman of the Board, National Security Screen Association

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t’s nice to feel the crispness in the air as we head into a winter that we started to imagine would not arrive. This year, as the AWA turns 30, and our NATA Accreditation Program reaches its 20th year, I am reminded again of the collective strength and contribution of our members. Those that know me well are aware that I sometimes quote a statement made by Jack DeLange from Spatial Information Technology Enterprises, who commented a few years ago on the difficulty with some associations. It resounded with me and I share it with all of you here: "The biggest difficulty for associations can be the lack of participation by members. Most association members have forgotten that an association is a collection of individuals doing collectively those things that are more expensive or too difficult to do individually – with or without paid staff. Many now seem to regard associations as a shop and walk out without buying if they don’t see something they like, rather than working together as a group to change the products. I think it is a modern society trait, but haven’t found the answer to it yet."

How delighted I am to prove this statement wrong with the work undertaken over the past 12 - 18 months by AWA staff, members and our key stakeholders - digesting, challenging and reviewing the National Construction Code’s (NCC) energy efficiency provisions (Section J) for the 2019 version of Volume One. As avid and progressive supporters of increasing and improved stringencies, our industry identified a number of concerns and challenges, in particular, for manufacturers. With almost weekly sessions, copious emails, phone conferences, physical meetings and pricing, engineering and physics reviews, the work culminated in an industry members meeting in Sydney and the drafting of qualified and quantified responses to both the NCC public comment and Regulatory Impact Statement (RIS). As we await the final outcome and the pending regulatory changes, it does auger well for the next round of work on the emerging stringencies for housing and residential in 2022. Thank you to all of our participating members and aligned associations.

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ver the past few months the NSSA has been conducting its 2018 Industry Forums around the country. The word that comes to mind when I reflect back on these events is ‘excitement’, genuine excitement. The feedback that my fellow board members and I have received has been very positive and complimentary about what we as an association have achieved over the past twelve months, which is wonderful to hear. The thing that I have found really exciting has been the energy and the enthusiasm that everyone has expressed to me about where the Association is going, and that it is now something that they believe in and want to get involved with. I think we can safely say that the NSSA is really gaining some traction in representing the security screen industry.

In addition to the Industry Forums, the NSSA has also been conducting its very first industry training program. The program was offered to both members and non-members in Sydney, Brisbane, Melbourne, Adelaide and Perth, where we trained approximately 100 people. This industry first training program was on standards and regulations. It was developed and delivered by the Australian Fenestration Training Institute (AFTI) and the feedback has been very positive from all that attended.

As I mentioned before, the NSSA is really starting to gain some traction and this is very evident with the growth in membership numbers and the growth in the NSSA Development Fund (formerly the Seed Fund) contributors. In the past twelve months, we have grown our membership by approximately 100 new members, these new members not only contribute to growing our overall membership count, but they also contribute to growing the Association’s diversity of business size, business location and range of systems and/or brands that we represent at the NSSA. In September, the NSSA will take part in the Fenestration Australia 2018 conference in Port Douglas, Queensland, alongside the AWA and the Skylight Industry Association (SIA). This is not the first time that we have attended this conference, but it will be the first time that we feature as a co-host organisation. Fenestration Australia 2018 will see our inaugural industry Design Awards, it will be the first time for the NSSA to present a keynote presentation to the fenestration industry, and it will be the first time for the NSSA to get together to celebrate all of the wonderful work that we do as an industry. So please save the date, submit a project or two to the Design Awards, and jump on a plane to Port Douglas to take part in another first for the NSSA.

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FENEST RATION AU STRA LI A

Supplied products to a great project?

Designed an innovative new product?

Celebrate your achievements by entering the 2018 fenestration Australia Design Awards.

The 2018 Fenestration Australia Design Awards are open to members of the Australian Window Association (AWA), the Skylight Industry Association (SIA) and the National Security Screen Association (NSSA).

The Awards aim to recognise and promote excellence in fenestration product design as well as profiling the achievements of AWA, SIA and NSSA members and raising awareness of windows, skylights and security products as design elements of a project.

For more information visit www.awa.org.au

Applications close Friday, 29 June, 2018

EDITORIAL IMAGE Tourism Tropical North Queensland

Editorial

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CONTENTS

08 PRODUCTIVITY UNDERSTANDING TRUE LABOUR COSTS Stewart McMillan 10 LEGAL A FAIR GO? EXPLAINING PROJECT BANK ACCOUNTS Bryan Pickard 13 ECONOMY CAPITAL GAINS TAX AND THE HOUSING MARKET Shane Garrett 14 WORKPLACE HEALTH & SAFETY THE IMPACT OF DIVERSITY ON WORKPLACE HEALTH & SAFETY Maureen Kyne 16 PEOPLE GREAT SALES MANAGERS DO WHAT? David Esler 17 INSURANCE THE THREE CS: CUTTING CURRENT COSTS 18 FENESTRATION AUSTRALIA 2018 POTENTIAL MADE REAL

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PRODUCTIVITY

Editorial

IMAGE Shutterstock.com

UNDERSTANDING TRUE LABOUR COSTS

STEWART McMILLAN Fabricator Business Manager, Soft Tech

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ould you like to know how long a job really takes to manufacture?

Ever wondered what percentage of a quote is labour costs and how profitable customer orders are? These are the questions that I dive into in order to understand the true cost of labour to a business.

QUOTING SOFTWARE Let’s start with quoting software. Many companies use it and it is a fantastic tool to help you produce quotes quickly and efficiently.

However, it will only tell you the time it will take to do a specific operation, or group of operations, based on what you put in. In other words, it will only output what you input.

Each database is set up differently depending on business requirements and who built the database. It will contain several labour types depending on what options are selected. It is very important to understand that this labour type and time may not suit your factory.

WHAT HAPPENS ON THE FACTORY FLOOR? Your factory is yours and how you produce a product will be unique to your factory, your processes and the skill of your staff. It is important to analyse your production process to tell the quoting package how long it takes to complete jobs.

THE WHOLE PICTURE As previously mentioned, the software will only tell you what you put in. If you put in that it takes five seconds to make a cut, the software will calculate five seconds per cut and output a total time. Is that the whole picture? No. For example, do you hold stock? Does the employee on the saw pick the stock himself or do you have another process to do that?

Does the employee cut from a sheet of paper 8

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and mark off the cut progress and then make the piece they just cut? All of these processes add time to the single ‘cut’ that the quoting package has a set/formulated time for. You should consider this when looking at your times in the quoting package.

Another factor is efficiency. What tools or machines do you have? How good is your equipment? All these points make a difference to the time that is set and are unique to your operation.

And, another point to consider is that if a worker must move from their work area (e.g. to unload a truck), they are not performing their allocated task. This should not be factored into the labour time in the quoting software as this is non-billable time (covered more in-depth later).

TIME KEEPING Why is time keeping important? As the old saying goes, ‘You can’t improve what you can’t measure’, and in production this is important on several levels, including knowing: • How long a process takes, to allow you to analyse it and improve the process.

• How much time you spent on tasks, to give you a true cost of labour.

These two points are important for the health of your business. The second point is important for your bottom line, you know your true cost for glass, aluminium, hardware and so on, but labour is really an estimate.

TIMEKEEPING METHODS There are three main ways to record the time it takes to manufacture a product: 1. THE STOP WATCH This is where you have a stop watch and clipboard and you time each worker performing each task. This can be a time-consuming way FENESTRATION AUSTRALIA

Editorial

to collect data and it also only gives you the exact time to do a process if all the conditions are right, and this will vary between jobs.

2. THE TIMESHEET The worker records the time spent on a task or total job. Recording this adds another process to production and is prone to errors, allowing extra time to be added in. Someone also has to collect the information and add it up.

3. TIME TRACKING SOFTWARE There are programs that can be set up to track the time spent on a task and report on the time spent on billable or non-billable time. These are great as the process is automated and not time consuming. It is less prone to errors and can capture non-billable time.

Non-billable labour time includes tasks that are not in the quoting package but are important to the production process, including cleaning at the end of the shift, loading or unloading deliveries and attending meetings.

BEST PRACTICE FOR FACTORY PROCESSES There are a few important practices that will improve production. From my experience in the industry, I have found a combination of a few of these practices gets the best results: 1. THE PRODUCTION MANAGER The production manager is someone who works the floor. This manager makes sure everything is available so the workers can get on with doing the task at hand. They will say things like, ‘Here is the glass’, ‘What are you doing next?’ and, ‘Is the metal ready?’ This practice keeps everything on the floor ticking away nicely.

2. YOU GET OUT WHAT YOU PUT IN The factory needs the correct information at the start. Incomplete information adds confusion and more non-billable labour time. Workers must stop work to ask questions to get the information they need to manufacture the product.

3. LEAN Lean is the process of minimising waste of materials and time in the manufacturing process. It is also about increasing value to your customers with fewer resources. A mind shift and change in management process is needed to implement a lean system.

4. PROCESSES Having processes is important in production (a series of actions to achieve a result). Having processes documented makes training staff easy and allows staff to work independently and still produce high quality work. Documenting your processes is the start of a quality management system.

5. FACTORY LAYOUT Factory layout is important to minimise movement

PRODUCTIVITY

around the floor. A good design manages space and flow, allowing processes to be close to each other.

There are a few different ways to manufacture a window or door: a) A production line where each process is broken down and performed along an assembly line. b) A cellular approach where processes are grouped into work cells and produced.

The main difference in these are the assembly of the product. All manufacturing starts out as an assembly line through cutting and machining. After that stage, a frame could be screwed together and moved onto the next station continuing the assembly line method. Or, a worker could complete the assembly of the frame and sashes then move it onto glazing.

This is a cellular method. Each layout has its pros and cons.

6. SCHEDULING SOFTWARE The scheduling software allows workers to log in and record the time it takes to do a job from a tablet on the factory floor. They select start when they are about to start working on a job and select finish when they have completed that part of the order.

The software associates the time to the item/job they submitted.

For example, the worker on the saw logs in on the tablet at 7:00 am and starts to cut the first job of the day. At 8:30 am, the job is finished and the worker goes back to the tablet on the floor, selects their name, the job worked on and the work performed.

The software then associates the time to that job/ quote.

From the software, a report can be run on a job to see how much time was spent manufacturing it and what the true cost of your labour is.

The software allows employees to pause the job they are working on to perform tasks like attending a meeting, unloading a truck or having a break. This also gives you visibility on the non-billable labour and how resources are being used.

These numbers allow you to understand where you can make efficiencies on your floor and to adjust your quotes to accommodate the actual time it takes to complete tasks.

BRINGING IT TOGETHER To understand the true cost of labour for each job (and for the business), break down all the processes and work out the best way forward. Do you need to change the layout of your floor, do you need your office staff to send certain information to the factory, do you need to look at ways to reduce waste and how you can manage factory workers’ time and time keeping more effectively? Is it time for something else or to look at installing software to make things run smoothly? These are important questions to ask.

I hope this article has provided you with some good take-away points and that it will help you run your business more effectively to promote growth.

For more information, contact Stewart on stewart.mcmillan@softtech.com or +61 490 504 933.

Stewart has over 20 years experience in the window and door industry. He’s designed and tested windows, doors and hardware, has consulted on factory layouts and manufacturing best practices, and has visited hundreds of manufacturing sites, bringing with him a wealth of knowledge.

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LEGAL

Editorial

A FAIR GO? EXPLAINING PROJECT BANK ACCOUNTS

extend to all building and construction contracts from $1 million. As such it is highly probable that other states will be watching Queensland closely.

BRYAN PICKARD Senior Solicitor, Greenhalgh Pickard Solicitors & Accountants

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n 2017, the Queensland government made some important changes to legislation regulating the building and construction industry. The Building Industry Fairness (Security of Payment) Bill 2017 (BIFA) aims to improve security of payments for subcontractors in the building and construction industry by providing for the establishment of project bank accounts (PBAs), simplifying the law relating to making a subcontractors charge and making access to security of payment easier. These changes have been given effect by amendments to the Queensland Building and Construction Commission Act (QBCCA). BIFA abolishes the existing Building and Construction Industry Payments Act 2004 (BCIPA) and the Subcontractors Charges Act 1974 (SCA) and incorporates their provisions into the QBCCA with significant amendments. This article will focus on the introduction of PBAs. The impetus for PBAs comes from a series of high profile failures of building contractors. A wide-ranging enquiry of a Senate Committee in the previous Commonwealth Parliament identified many of the problems in the building and construction industry, such as contractor insolvency, delayed payments to improve cash flow, using contract money to offset the costs of other projects or holding on to payments to receive interest or avoid finance costs.

New South Wales and Western Australia have been trialling PBAs with government contracts. Queensland has started with government contracts between $1 million and $10 million from 1 March, 2018.

However, on a date to be determined, but likely to be 1 March 2019, PBAs will

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The BIFA changes require a head contractor to set up a PBA for any ‘building contract’ for ‘building work’.

PBAs are trust accounts where progress payments and retention monies are held. The Explanatory Notes to BIFA states that, “PBAs are intended to provide greater security in events such as insolvency, where money within the account is effectively quarantined for subcontractors who are beneficiaries to the trust”. Presently the legislation only covers first tier subcontractors, that is parties who contract directly with the head contractor. However, BIFA provides for the application of PBAs to lower level contractors and suppliers at a later date.

It is also important to note that for a building contract, a subcontractor does not include a ‘supplier’. A ‘supplier’ is defined as a subcontractor who is only required to supply goods without carrying out building work. However, a subcontractor is not a supplier if the materials or components supplied were specifically manufactured or modified by the subcontractor for incorporation into the building work or plant or materials were specifically manufactured or modified by the subcontractor in connection with the building work to be carried out under the head contract.

Window suppliers would fall within these two exceptions where they are manufacturing specifically for the contract rather than using standard stock.

BIFA requires head contractors to open three trust accounts at a financial institution; a general trust account, a retention account and a disputed funds account, within 20 business days of the head contractor entering into the first subcontract. The head contractor will be the trustee and a beneficiary of the PBA and the subcontractor will be a beneficiary. Payments from the principal are to be paid into the general PBA. Payments from the PBA are made to the subcontractor when due under the subcontract and to the head

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contractor provided it is an amount that the head contractor is not liable to pay a subcontractor. If there is a payment dispute, the amount is transferred to the disputed funds account until there is agreement or a determination. The head contractor must place the retention amount for a subcontract in the retention account.

Some important features of the PBAs are that: • Head contractors must pay any shortfalls in the PBA. • A head contractor must not withdraw money from the account unless there are sufficient funds to pay all subcontractors due to be paid at the time of the withdrawal.

• A head contractor cannot withdraw funds from a retention amount held in the retention account unless there are sufficient funds to meet retentions due under the subcontracts.

• There are significant penalties for breaches of the PBA requirements.

• PBAs are not subject to claims by creditors where a principal or head contractor becomes insolvent.

BIFA requires a PBA to be set up for building contracts for ‘building work’.

The definition of ‘building work’ is very wide. It includes site works, preparation of plans, fire protection work, scaffolding work, certification and pest inspection.

It excludes engineering projects which includes infrastructure such as bridges roads and ports.

There have been a number of criticisms of the introduction of PBAs such as the penalties for non-compliance which include imprisonment, administration costs and liquidity problems for contractors. On the other side, it will not assist subcontractors engaged in most residential building work as well as not extending far enough down the contracting chain.

While BIFA only extends to Queensland, other states will be looking on with interest, especially when a major building contractor collapses in their backyard.

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take it to the next level Australia’s largest ever exhibition of woodworking technology and design at Sydney’s exciting new multi-level venue.

AWISA 2018

4-7 July 2018 ICC Sydney Exhibition Centre Darling Harbour Sydney

www.awisa.com

Editorial

ECONOMY

CAPITAL GAINS TAX AND THE HOUSING MARKET

SHANE GARRETT Senior Economist, Housing Industry Association

A

draft tax reform was unveiled around the turn of the century, including the introduction of the Goods and Services Tax (GST) and changes to Capital Gains Tax (CGT). CGT is paid when an asset is sold for more than the price initially paid for it by the investor. Under the current regime, the investor pays CGT at their marginal rate. If the asset is held for at least 12 months by the investor, the CGT bill is cut in half. This situation is known as ‘the capital gains discount’.

IMAGE Shutterstock.com

The existence of the CGT discount has several major benefits. It encourages investors to take a longer and more thoughtful perspective towards investments, whether in shares or real estate. In the recent past, financial markets dictated by short termism and speculation have been sources of major instability in the world economy, both during the ‘dot com’ bust of the early 2000s and more spectacularly during the GFC. Australia’s CGT discount penalises investors for holding assets for less than a year and strongly discourages investors from high frequency trading, ‘chopping and changing’, when it comes to their investments. Instead, investors are encouraged to hold assets for longer periods – a situation that promotes greater financial stability by focusing investors’ minds less on fads and more on investments which have fundamentally sound prospects over a longer time horizon.

The CGT discount is not without its critics. When it comes to residential housing, the discount has been blamed

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for triggering a huge investor scramble for homes across Australia over recent years. Critics argue that this has squeezed house prices even higher and pushed home ownership even further beyond the reach of younger Australians.

In terms of its effects on Australia’s housing market, it is worth getting an objective sense of what the CGT discount actually achieves. In the first instance, it makes it more attractive for investors to hold residential property. This has two important ‘real world’ consequences: first, greater investor participation means that more homes are made available to rental markets right across Australia.

Second, investor demand is crucial to the viability of new home building projects (particularly new high-rise apartments) and less participation by investors would surely result in fewer new homes being built in Australia every year. This is a problem because Australia already has a fight on its hands to ensure that enough new homes are built to accommodate a growing and ageing population over the coming decades. In the past, our inability to match housing supply with demand has caused the price of housing to consistently outgrow wages and incomes.

Independent research just released by the Centre for International Economics (CIE) and commissioned by the HIA confirms this. Using their advanced Computable General Equilibrium macro econometric model, the CIE explore what might happen to Australia’s economy if the CGT discount for housing were cut from 50 per cent to 25 per cent. The model’s results indicate that curtailing the CGT discount would cause rents to

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rise further and would depress new home building activity. This is just the start: these changes would hurt job creation and cause real wages to fall by 0.5 per cent. This is at a time when weak wages growth is already hurting demand in the economy.

The importance of a properly functioning rental market should not be underestimated. The economic expansions underway in Melbourne and Sydney owe much to arrival of migrant labour – both from other parts of Australia and other parts of the world.

Current taxation settings have ensured that the cities’ rental markets have just enough stock to absorb the new arrivals and keep the cycle of growth going.

Reigning in the CGT discount would place all of this at risk by damaging the rental market’s ability to provide enough homes for newly-arrived workers.

The results of the CIE model indicate that the biggest impact of all will be on government finances. Reducing the CGT discount on housing in the manner described above would certainly cause the federal government’s net income to improve – to the tune of about $570 million per year. The financial bad news would be faced by the state and territory governments, who would be worse off by over $780 million each year over the five-year forward estimates period.

Such a scenario could trigger a messy and counterproductive free-for-all in terms of fiscal relations between the Commonwealth and the states, hardly the thing we need when business and consumer confidence are already patchy.

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WORKPLACE HEALTH & SAFETY

Editorial

MAUREEN KYNE Maureen Kyne & Associates

D

iversity in the workplace is a topic that has been in the headlines for many years and can mean different things to different people.

Also consider that there maybe work practices that may improve on your current practices.

There are great benefits from having a diverse workforce - it can lead to greater productivity by employing people with different talents and skills that all work together towards a common goal.

Consultation is such an important part of creating a safe work place and is mandatory. This happens via weekly catch ups and Toolbox Talks.

However, language barriers can cause an increased level of risk to health and safety, particularly in environments where machinery and equipment is involved.

From the moment a new employee walks into your workplace, the potential for an incident to happen exists. A language barrier makes it difficult to give direction, explain expectations and provide instruction on how a piece of plant and equipment must be operated.

It is the responsibility of employers to not put their workers at risk. Work Health Safety law states that employers are obligated to detect safety risks.

By implementing the six key principles below, you will be well on your way to reducing risk and creating a more inclusive workforce.

1. POLICIES Policies and procedures should be developed, and regularly revisited, to reflect the language needs of your workforce. Implementing these will send a clear message to all workers that safety is taken seriously.

3. INCLUSION

All workers must feel they can speak up and raise any safety concerns.

4. KISS All forms of communication need to be as simple as possible when creating safety messages: • Include other languages to suit your workforce.

• All instructions should be in a step by step logical sequence.

• Avoid using jargon and overly technical terms.

• Do not rely on written forms; use verbal, visual and audio.

• Make sure all signage includes a picture and not just words.

5. ACCOUNTABILITY All those in leadership roles, such as supervisors and team leaders, must be trained on how to communicate with employees from diverse backgrounds.

Inductions are also extremely important as they are the starting point where policies and procedures are communicated to employees.

Ultimately, supervisors and team leaders have a primary responsibility for health and safety.

They must act and point out potential hazards and preventative measures to all employees. In particular, they need to have a higher awareness for the workers who cannot speak or have limited English.

2. LATERAL THINKING

6. SKILLS FIT

Traditional written instructions can be next to useless if they cannot be read or understood by employees. Employers should access training plans for language, literacy and cultural barriers.

When recruiting workers who have language and literacy requirements, there needs to be a process in place that will outline the skills required for the role and whether the potential employee can match these skills.

The assessment should consider what training budget should be set aside for bilingual trainers, interpreters and new guidance material. Consider creating audio-visual aids for all plant and equipment.

Understand cultural differences and work practices that are acceptable in other countries, but unacceptable in Australia.

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IMAGE Shutterstock.com

THE IMPACT OF DIVERSITY ON WORKPLACE HEALTH & SAFETY

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If not done correctly, an employer can open themselves up for a possible discrimination claim.

Contact Maureen Kyne & Associates on 1300 136 146 for a comprehensive checklist on reducing risk when employing workers with diverse backgrounds.

FENESTRATION AUSTRALIA

It’s so easy to order your labels online

orders.gurulabels.com.au/awa Performance Labels

Safety & Care Labels

DESIGN PERFORMANCE ENERGY RATED N1 CNR N1 GEN SLS 0.4 kPa ULS 0.6 kPa

SLS 0.6 kPa ULS 0.9 kPa

Heating

Water Resistance Non Exposed 150 Pa

WINDOW

Exposed 200 Pa

WARNING

ENERGY RATING

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A safety initiative from the Australian Window Association

105 x 16mm Clear Rating Label Type 1 ENERGY RATED

DESIGN PERFORMANCE This manufacturer is an Accredited Member of the AWA & N1 GEN N1 CNR WATER certifies that this product was SLS 0.4 kPa SLS 0.6 kPa Non Exposed designed to conform with .

150 Pa YOUR COMPANY This design performance has ULS 0.6 kPa ULS 0.9 kPa LOGO AUSTRALIAN been verified by a Exposed WINDOW accredited test laboratory.

200 Pa ASSOCIATION ACCREDITED MEMBER No. AWA 123

XYZ

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WARNING

Cooling

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DESIGN PERFORMANCE SLS

ULS

Heating

kPa

90x16mm

WATER

kPa

Cooling

WINDOW

Pa

ENERGY RATING

SCHEME

XYZ

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105 x 16mm Clear Rating Label Type 3

XYZ

DESIGN PERFORMANCE ENERGY RATED This manufacturer certifies that this product was designed to conform N1 CNR N1 GEN SLS 0.4 kPa SLS 0.6 kPa with AS2047. The design performance has been verified by a NATA ULS 0.6 kPa ULS 0.9 kPa YOUR COMPANY accredited test laboratory. This Water Resistance LOGO AUSTRALIAN manufacturer is a member of the WINDOW WINDOW AWA Accreditation Program. ACCREDITED MEMBER No. AWA 123 123 Pa ENERGY RATING ASSOCIATION

XYZ

Heating

SCHEME

Cooling

YOUR COMPANY LOGO

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105 x 16mm Clear Rating Label Type 4

XYZ

ENERGY PERFORMANCE

UW 1.23 SHGC W 1.23 VTW 1.23 AFRC#001

Your Grade Type Safety Glass

Cooling

Heating

WINDOW

SCHEME

DESIGN PERFORMANCE This manufacturer certifies that this product was designed to SLS 1234 conform with AS2047. The design performance has been verified by ULS 1234 a NATA accredited test laboratory. YOUR COMPANY LOGO Pa AUSTRALIAN This manufacturer is a member of WPR 123 WINDOW ASSOCIATION the AWA Accreditation Program. ACCREDITED MEMBER No.AWA 123

AWA

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ENERGY RATING

110 x 16mm Silver Rating Label

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AWA

®

Screen will not stop children from falling out window Keep children away from open window

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105 x 16mm Clear Rating Label Type 2 This manufacturer is an Accredited Member of the AWA & certifies that this product was designed to conform with .

YOUR COMPANY This design performance has LOGO AUSTRALIAN been verified by a WINDOW accredited test laboratory. ACCREDITED MEMBER No. AWA 123 ASSOCIATION

®

Screen will not stop children from falling out window Keep children away from open window

Cooling

SCHEME

XYZ

This manufacturer certifies that this product was designed to conform with AS2047. The design performance has been verified by a NATA YOUR COMPANY accredited test laboratory. This LOGO AUSTRALIAN manufacturer is a member of the WINDOW AWA Accreditation Program. ACCREDITED MEMBER No. AWA 123 ASSOCIATION

This manufacturer certifies that this product was designed to conform with AS2047. The design performance has been verified by a NATA accredited test laboratory. This YOUR COMPANY LOGO AUSTRALIAN manufacturer is a member of the WINDOW AWA Accreditation Program.

ACCREDITED MEMBER No. AWA 123 ASSOCIATION

DESIGN PERFORMANCE

30x25mm

ULS 1234 Pa WR SLS 123 Pa Water Resistance 123 Pa

QR Code Video Installation Labels

90 x 16mm Silver Rating Label DESIGN PERFORMANCE ENERGY RATED N1 CNR N1 GEN SLS 0.4 kPa ULS 0.6 kPa

SLS 0.6 kPa ULS 0.9 kPa

Water Resistance Non Exposed 150 Pa

Heating

Cooling

WINDOW

Exposed 200 Pa

ENERGY RATING

SCHEME

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This manufacturer certifies that this product was designed to conform with AS2047. The design performance has been verified by a NATA YOUR COMPANY accredited test laboratory. This LOGO AUSTRALIAN manufacturer is a member of the WINDOW AWA Accreditation Program. ACCREDITED MEMBER No. AWA 123 ASSOCIATION

0.00 MANUFACTURER VERIFIES CONFORMITY TO AS/NZS 2208

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105 x 16mm Clear Rating Label Type 1

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ENERGY RATED

Heating

Cooling

WINDOW

ENERGY RATING

SCHEME

DESIGN PERFORMANCE This manufacturer is an Accredited Member of the AWA & N1 GEN N1 CNR WATER certifies that this product was SLS 0.4 kPa SLS 0.6 kPa Non Exposed designed to conform with .

150 Pa YOUR COMPANY This design performance has ULS 0.6 kPa ULS 0.9 kPa LOGO AUSTRALIAN been verified by a Exposed WINDOW accredited test laboratory.

200 Pa ASSOCIATION ACCREDITED MEMBER No. AWA 123

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105 x 16mm Clear Rating Label Type 2

XYZ

ENERGY RATED

DESIGN PERFORMANCE SLS

ULS

WATER Heating

kPa

kPa

Pa

Cooling

WINDOW

ENERGY RATING

SCHEME

This manufacturer is an Accredited Member of the AWA & certifies that this product was designed to conform with .

YOUR COMPANY This design performance has LOGO AUSTRALIAN been verified by a WINDOW accredited test laboratory. ACCREDITED MEMBER No. AWA 123 ASSOCIATION

AUSTRALIAN WINDOW ASSOCIATION MEMBER

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105 x 16mm Clear Rating Label Type 3 DESIGN PERFORMANCE ENERGY RATED This manufacturer certifies that this product was designed to conform N1 GEN N1 CNR SLS 0.4 kPa SLS 0.6 kPa with AS2047. The design performance has been verified by a NATA ULS 0.6 kPa ULS 0.9 kPa YOUR COMPANY accredited test laboratory. This Water Resistance LOGO AUSTRALIAN manufacturer is a member of the WINDOW WINDOW AWA Accreditation Program. ACCREDITED MEMBER No. AWA 123 123 Pa ENERGY RATING ASSOCIATION

XYZ

Scan the QR code to watch our installation videos.

Cooling

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Heating

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105 x 16mm Clear Rating Label Type 4 AWA

XYZ

This manufacturer certifies that this product was designed to conform with AS2047. The design performance has been verified by a NATA accredited test laboratory. This YOUR COMPANY LOGO AUSTRALIAN manufacturer is a member of the WINDOW AWA Accreditation Program. ACCREDITED MEMBER No. AWA 123 ASSOCIATION

140 x 100mm

DESIGN PERFORMANCE

ULS 1234 Pa WR SLS 123 Pa Water Resistance 123 Pa

Installers will simply be able to scan the QR Code label and they will be taken to a site that includes nine (9) window installation instructional videos.

90 x 16mm Clear Rating Label

Performance labels need to be applied to windows for easy identification of window performance.

Apply them now and avoid incorrect installation of your products.

QR Codes (or quick response codes) are 2D barcodes that can be scanned by a smart phone to display text or open a website page in the phone’s browser. The Australian Window Association has developed QR code labels (stickers) for members to apply to their windows to give your customers easy access to window installation instructional videos.

These items will be shipped inside 10 working days from receipt of confirmed order.

Ph: 1300 852 646

Email: sales@gurulabels.com.au

ORDER ON-LINE PROTECTS FROM orders.gurulabels.com.au/awa Mortar, render, plaster, paint Dirt, dust, mud & grime Most solvents | Light impact Acid rain | Grinding & welding flecks

PEOPLE

Editorial

DAVID ESLER Principal, Kaizen Executive

H

ave you ever asked yourself that question, ‘What do great Sales Managers do that is so different to others and why?’ Sales Managers are uniquely positioned to influence and empower Sales Reps to greater levels of success, but they invariably become so busy and distracted that they neglect their team altogether. They forget the key fundamentals of what a Sales Manager is there to do; coach, develop, lead, celebrate and, most importantly, be consistent in their approach to every team member.

Generally, when you look at sales teams, you can split them up into three categories; star, core and poor performers. Most Sales Managers will focus their attention on poor performers, while neglecting their star and core performers, thinking, ‘They’ll be right while I focus on getting Bill up to speed.’

Wrong. You must spend as much time with your star and core performers as your poor ones. Put simply, the business will benefit far more if your time is spread equally, rather than a concentrated effort on people who are not delivering the results that you and the business require.

Great Sales Managers also know who they have on their team personality wise.

They take time to understand the profile of each team member and then work with individual strengths and weaknesses to bring out the best in all members. If you have not already done so and are interested in sales profile analysis, read 'The Challenger Sale: Taking Control of the Customer Conversation', by Dixon, Matthew, Brent and Adamson. It is a very easy read and will help you identify and understand different personality types

IMAGE Shutterstock.com

GREAT SALES MANAGERS DO WHAT?

and how to work with them. If you do not like reading, give me a call and I will guide you in the right direction.

If you recognise that you do not have the right people on your team, redeploy them, then find and hire the best talent you can. The most effective Sales Managers are committed to hiring the best talent available in the market. If you want the best, pay a little more and hire the best, which saves a lot of money by protecting yourself from failure six months down the road. It costs more up front, but it definitely pays off over time. If you are redeploying poor performers and hiring star performers, this investment will pay back three-fold before you know it. By doing this, you are also building a culture of high performance which will position you and the organisation for long term growth and success.

For me, great Sales Managers are not desk jockeys either. They are out in the field working in the trenches with the team, leading by example, coaching, mentoring and selling all at the same time. Since starting Kaizen Executive some 10 years ago, I have been on over 260 ride-a-longs with external sales professionals, coaching and mentoring them in field situations. This type of coaching is a responsibility that is most neglected by Sales Managers because it requires you to borrow time from your already busy day and dedicate it to your team. Highly effective Sales Managers realise that placing a high priority on coaching will build confidence, independence and deliver more value to the team than any other single practice.

You must take advantage of every opportunity, scheduled or unscheduled, to provide feedback that will make your sales professional perform to a higher level.

Generally, what gets measured, gets the focus of your team. KPIs become the glue that holds your sales strategy together.

An integral part of a consistent winning

1 ‘The Challenger Sale: Taking Control of the Customer Conversation’, by Dixon, Matthew, Brent and Adamson.

2 Best Practice Sales Managers, 2016, salesforce.com

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cadence is the tone and the topics of your communications regarding KPIs with your sales team. Nothing is more important to sales professionals than knowing what is expected of them and when it is expected to be delivered. Effective Sales Managers keep their communication clear and their expectations well defined so that team members know what to aim for, and understand what will happen if they hit or miss their targets.

Experienced Sales Managers also understand that sales professionals need tools, sales processes and training to support a changing sales environment.

When I say tools, I mean territory attack plans, call structures, understanding the company’s value proposition and how to deliver it meaningfully and the key metrics around pipeline analysis. They also need to be taught to understand the sales process, such as teaching customers, tailoring solutions and taking control of the sale1. This includes the simplicities of listening, questioning, watching and understanding the customer and the industry intimately.

Finally, great Sales Managers must be good at herding cats. It takes a special kind of person to thrive as a highly successful sales professional. Their highly competitive profile can make them a challenge to work with, lead and manage.

Effective Sales Managers know how to motivate and reward this unique breed of cat, to maximise performance and minimise conflict, thus taking a good sales professional and making them a great one. Experienced managers also leverage social networking, using the success of high performers to motivate others, turning great individual performers into great performing teams2.

To learn more, join David at Fenestration Australia 2018, Port Douglas, September 2018, where he will speak in more detail about how to be a great sales leader in today’s difficult and challenging sales environment.

For more information, contact David on 0420 905 580.

FENESTRATION AUSTRALIA

Editorial

INSURANCE

THE THREE Cs:

CUTTING CURRENT COSTS T he Australian fenestration industry landscape is regularly changing.

Currently, businesses are grappling with high running costs, rising labour, energy costs, and policy uncertainty; all major factors that can impact your bottom line and your success within a highly competitive, global market.

As business owners and managers, you are forced to keep up with being innovative and adaptable to secure your business and to ensure its viability over the short and long-term. There will always be threats to your business. Unfortunately, there are some things you can’t control.

Businesses in the fenestration industry are fortunate to have the AWA lobby utility companies and local, state and federal government, protecting your interests and the long-term viability of the industry.

If we shift our focus to the smaller costs that can provide an immediate impact to your bottom line, you may be able to regain some of your expense control.

Let’s talk about the three Cs. Cutting Current Costs can have an immediate, positive impact on your bottom line whilst also letting you gain greater control of your business and ensuring its long-term sustainability. But where to start? There are smaller costs that you can review, to ensure you are only spending what you need to. Think about the following areas

within your business:

Computer security and program maintenance. Are you paying someone to monitor your computer security? Security monitoring, finding the right anti-virus and security software and protecting your privacy are all things that businesses need to consider, especially with cybercrime at an all-time high in Australia.

Do you engage in website search engine optimisation (SEO) and other ways to get your business noticed? Are your advertising costs effective and reaching the right audience? There may be things you could be doing differently and more effectively, with less effort and less expenditure.

Consider your employees and current benefits payable. Are you getting them the best deal for their life cover, income protection and other insurances? What if you switched to a group cover instead of individual covers? Buying cover in bulk for organisations can help reduce the costs of insurance, whilst ensuring you are taking care of your people.

And what about your business insurance program? Do you monitor your insurances as your business grows and evolves? Do you make changes to your insurance cover throughout your policy period as your business situation changes?

A major area of expenditure for businesses is Workers Compensation Insurance. You are required to have this by law and need to ensure you remain compliant, but keeping up with ever changing rules and regulations can be time consuming and stressful. You can have your Workers Compensation reviewed to ensure you are paying the right amount. A review can provide you with peace of mind knowing that you are providing your employees with adequate cover, whilst also protecting one of your biggest assets, your business.

Furthermore, you may have matters brought to your attention that otherwise would have gone unnoticed; like paying too much, or being classified incorrectly, resulting in years of over payments that you may be entitled to get back.

There will always be external and internal factors contributing to the costs of running a business. Determine which of these factors you can control and seek advice from experts in these areas so that you can focus on growing your business to ensure it will be around for many years to come.

To discuss insurance, workers compensation or to request a Business Health Check, contact AB Phillips on 1300 242 136 or visit www.abphillips.com.au

Get in touch WORDS Kate Liptrot

info@abphillips.com.au www.abphillips.com.au

1300 242 136

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FENESTRATION AUSTRALIA 2018

Editorial

PLATINUM SPONSOR

J

oin us in tropical far north Queensland this September for Fenestration Australia 2018. The Sheraton Grand Mirage Port Douglas will host three days of trade exhibition and two days of conference sessions for 300 delegates from across the fenestration industry.

To open the conference, some old favourites return – the Golf Tournament and Fishing Trip. The Mirage Country Club, bordered by the Coral Sea and a panoramic mountain backdrop (your only distraction!), is a golfer's paradise.

Challenge yourself to 18 holes of Ambrose golf to get you ready for a great conference.

The 60 foot MV Norseman features a fully air-conditioned saloon and bridge, a licensed bar, an entertainment centre, upstairs sun lounges and an expansive rear deck with sportfishing platform plenty of room for you to fish in comfort.

Norseman Reef Fishing will ensure you spend more time fishing by taking you quickly and comfortably to the best fishing playgrounds that Port Douglas and the far north has to offer. The sport

fishing platform comes into its own when big fish bite!

Allow us to warmly welcome you to the conference at the Welcome Party held in the Trade Exhibition. An ideal place to talk to peers and network with fellow delegates in a pleasant, informal setting.

Our dinner events aim to bring you dining experiences as colourful as the enchanting surroundings. On Thursday, 20 September, join us in a secret location to unwind and mingle with some of nature's furry and notso-furry friends: drape a python over your shoulder, cuddle a koala or snap a 'smile with a crocodile'. A buffet dinner will be followed by dancing and unique Queensland entertainment.

The 2018 Design Awards on Friday, 21 September, celebrate the talents and innovative achievements of the fenestration industry and provide recognition of members that excel in their field in this professional showcase. This is followed by the Gala Dinner, bringing a formal close to the conference.

Don't miss this key industry event in 2018!

REGISTRATION CLOSES FRIDAY, 17 AUGUST, 2018

SPONSORS

Register here: www.awa.org.au/conference-information/2018

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FENESTRATION AUSTRALIA

Editorial

FENESTRATION AUSTRALIA 2018

19 - 21 SEPTEMBER, 2018 SHERATON GRAND MIRAGE, PORT DOUGLAS, QUEENSLAND

®

where ideas unfold

FENESTRATION AUSTRALIA

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WINDOWS

CONTENTS

IMAGE Glen Watson

Windows

24

22 MEMBER PROFILE REVOLUTIONISING QUALITY: VICTORIAN WINDOW IMPORTERS 24 CASE STUDY PICTURESQUE PORT FAIRY Horsham Doors & Glass 26 CASE STUDY SORRENTO HOME BRINGS THE BAY INSIDE Glassworks (Aust.)

30 TECHNICAL WHAT DOES AWA ACCREDITATION MEAN FOR YOUR BUSINESS? Russell Harris 33 SCHOLARSHIP 2018 AWA SCHOLARSHIP WINNERS Fred Cooper & Chloe Luhrs

35 NEWS ANTHONY INNOVATIONS ATLITE SKYLIGHTS WFAANZ DECORATIVE IMAGING NATIONAL GLASS EVOLUTION WINDOW SYSTEMS NICCO TIMBER WINDOWS & DOORS SCHLEGELGIESSE DESIGNBUILD FENSTERBAU 2018 43 PRODUCTS CIILOCK ENGINEERING NATIONAL GLASS TOMMA CARINYA RESIDENTIAL WINDOWS & DOORS ATLITE SKYLIGHTS FOREL DORIC MAGNALINE AZUMA DESIGN BREEZWAY DORIC VENTUS 52 DIRECTORY TRAINING UPDATE AWA WELCOMES AWA CALENDAR

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MEMBER PROFILE

Windows

REVOLUTIONISING QUALITY

VICTORIAN WINDOW IMPORTERS 01

01 Luke Cooper , CEO, Victorian Window Importers and INSTAL Windows & Glass.

I

t’s fair to say that many in the Australian window industry have lost patience with substandard imports. Fortunately, Luke Cooper is busy changing this situation. As CEO of Victorian Window Importers, Luke is helping provide exactly what the Australian market craves – affordable imported windows that pass the most stringent quality tests.

The story of Victorian Window Importers began last year, when Luke, CEO of INSTAL Windows and Glass, was approached by a leading Australian aluminium supply company to become involved in a joint venture. The aim was to improve the quality of affordable window suites available to consumers.

Seeing that the time was ripe for such a project, Luke entered into an agreement to supply Australiandesigned Chinese-manufactured window suites to the local market.

“Victorian Window Importers now works with commercial builders, most commonly on apartments - guaranteeing every suite supplied is fully compliant, and manufactured to meet Australian Standards,” Luke explains.

“Our window systems lead with innovation and are designed to meet the most rigorous architectural specifications. Through our Australian and Chinese partners, we are supplying one of the most Australian compliant window systems available, and with our lower labour costs, are more competitive than ever.”

Luke’s efforts to improve affordability and quality in the window suite market had been a long time coming. “As CEO of the window fabrication business, INSTAL Aluminium and Glass, I had been approached on numerous occasions by overseas-based window companies,” he says, “However, I never wanted to get involved in a venture that ran the risk of compromising on compliance. The issue had been pertinent to us for some time, where our lives were made much harder by being pushed into a corner fighting cheap and inferior imports. Something had to change.”

When Luke got the call from the window suite manufacturer, he realised that things could be different. “Because we’re working with an Australian

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company, the profit generated from this venture returns to the country instead of disappearing overseas,” Luke notes. “We bring these windows into Australia, exhaustively tested to ensure full compliance to Australian Standards. Based on conversations with the AWA, we know this level of quality control simply isn’t in place with many imports.”

The issues caused by poor-quality imports are too extensive to list in detail. “Many builders and clients have had significant problems with compliance,” Luke confirms. “Substandard windows can fail on a number of levels, including glass component issues such as substituted glass types, colour variation, and delamination, just to name a few areas of vulnerability. There is a plethora of quality-related issues with imported glass used in all applications, not just windows.”

In addition to quality issues caused by inferior imports, the transient nature of many overseas companies remains a common pitfall. “A large number of people have dealt with entities being there one week and gone the next,” Luke says.

“Often, after checking the provided address without being able to locate them, we find out that they’ve popped up somewhere else.”

Due to Melbourne’s unprecedented building boom over the last decade, the city has seen its fair share of compliance and quality control failures. “With state government authorities recently issuing default notices to a range of newly constructed buildings around Melbourne, it’s clear that window noncompliance has ballooned into a huge problem,” Luke reflects. “Now, due to our collaborative venture, clients can specify fully compliant windows with the backing of a respected Australian manufacturer.”

The unstinting focus on improving import quality has proved popular. “Since the partnership began, we have submitted successful bids for a range of jobs,” Luke says. “All window sizes are carefully checked before ordering them from China, and we study all plans and specifications received to ensure full compliance and adherence to detail.”

FENESTRATION AUSTRALIA

MEMBER PROFILE

Windows

Victorian Window Importers does much more than import product. “As manufacturers, we also export all sundry componentry that we use for our Australianmade windows to our overseas fabricators. This includes rollers, locks and other hardware, right down to the powder used for powder-coating,” says Luke.

“Also, while the aluminium used in our window suites is extruded in China, we keep wealth in Australia by supplying everything else onshore. Our efforts have positively impacted local employment – we employ six workers in the Australian part of the business, as well as creating jobs for approximately 30 people when installation is included.”

Maintaining a strong presence in the Chinese mainland allows Victorian Window Importers to keep tabs on all aspects of production. “We have full time representation in the Chinese factory that manufactures the approved products, enabling every step of the manufacturing process to be overseen by us,” Luke confirms.

Working with a highly respected Australian company yields other advantages. “Buying windows for large apartments directly enables us to immediately replace a product locally if it gets damaged,” Luke says. “Similarly, if a door is banged around in a container on route to Melbourne, we can replace it in a week instead of the customer having to wait 12 to 16 weeks for a single unit from China leading to costly delays.”

Capral’s Hub app.

The pocket guide for window professionals.

The collaboration addresses a major issue with the public’s level of product awareness. “If people haven’t done their homework on what they’re purchasing, they can be caught out when they see the total price,” Luke says. “By contrast, our imported product line removes the risk of receiving a shock at the final figure.”

WORDS Jill Johnson

Having been in the commercial windows industry for 29 years, Luke considers himself a veteran. “I grew up in Sandringham and joined the family business,” he says.

“I then founded South Gippsland Glass in partnership with my uncle, Paul Clarke, employing many people as a manufacturer in South Gippsland before selling the business and returning to Melbourne.”

Capral’s new hub app pulls together technical information from Capral’s extensive product range, for window professionals on the go.

Research Search in depth information on Capral’s products.

Today, the family connection continues. “One of my three children, Frederick, is now a partner in the family business,” says Luke. At age 24, Frederick has been working in the glass and window industry fulltime, while also studying at Melbourne University. He has completed a Bachelor of Environments and is currently undertaking his Masters of Environments, majoring in Building Energy Modelling and Sustainable Design. “Frederick also works as one of our leading Project Managers, overseeing the installation of our window and door systems on commercial building sites,” Luke continues. “We are sponsoring him in his studies in conjunction with the AWA. Frederick was fortunate enough to be a recipient of the AWA industry scholarship.”

Collaborate Easily share Capral’s specification documents.

Specify Access technical documents, design files and WERS ratings.

A new mobile experience.

Available to download from app stores.

With a keen eye on the future, Luke is planning his next move. “I’m aiming to expand into energy producing glazing, which I plan to approach from an educational perspective,” he concludes. Clearly, Luke’s passion for technical innovation runs as strong as ever.

02 FENESTRATION AUSTRALIA

1800 ALUMINIUM (258 646) | capral.com.au

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Windows

PICTURESQUE

PORT FAIRY P

ort Fairy is a historic fishing village located at the end of the Great Ocean Road on Victoria's famed Shipwreck Coast. In December 2016, construction on a $2.4 million redevelopment of the Port Fairy waterfront began. The redevelopment encompassed an architectural design aesthetic that was respectful of the local maritime history and heritage buildings. Horsham Doors and Glass joined the project early in 2017, in conjunction with building contractors, Fairbrother Construction.

The completed building features a fish and chip shop and a restaurant with a combined total of 230 seats, including 56 exterior seats on decking. Locally sourced cypress timber and bluestone feature throughout the open plan layout. The exposed hardwood beams and soaring glazing frame the picturesque views of the Moyne River.

“People can grab their fish and chips, go and sit outside on the bench with their kids and look at the bird life or seals in the river and really relax,” says Moyne Shire Mayor, Mick Wolfe.

Construction on this project was far from standard - every window situated above 2400 mm was required to be shaped or curved. The production process for these windows began with raw aluminium, custom rolled by Uneek Bending Co, into sections to marry up with the architectural timber trusses. The profiles were then powder coated in Dulux Duratec, Zeus Black Matt, and cut-to-fit on site. Custom made insulated glass units (IGUs) feature 6 mm toughened SolTech™ - a hard coat low-E from Viridian, to achieve efficient thermal performance in the cool, and sometimes harsh, climate of Victoria’s south coast.

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With beautiful waterfront views, the new Port Fairy Restaurant is picture perfect.

AWS ThermalHEART™ sliding doors, with the largest opening measuring 2400 mm high by 7000 mm wide, were all double glazed and can be easily opened with one hand. Sliding windows with a clever frameless design face the river and provide an unobstructed view through 10 mm toughened SolTech™.

To conceal all air conditioning and mechanical units, Horsham Doors and Glass constructed eight operable louvre panels to fit horizontally inline with the roofing iron. Each panel was constructed much like a commercial door panel, complete with gas struts for stability. Unique and almost undetectable from the ground, these provide easy access into the roof cavity for servicing of the mechanical system.

The internal doors also posed design challenges with jambs that had to be custom rolled to match the curve of the internal wall. These jambs were also buried into the wall to add to the building’s unique finish. The glass above consisted of complex shapes and silicone butt joins.

With delays stemming from the complex engineering of the project and inclement weather, construction was completed three weeks ahead of schedule, before Christmas, 2017.

The fabricators and installers had their work cut out for them from day one, with up to 80 local tradesmen working onsite throughout the build. The high quality workmanship is evident in the finished product. We think the pictures speak for themselves.

WINTER 2018

FENESTRATION AUSTRALIA

WORDS Ty Ballinger

CASE STUDY

Windows

CASE STUDY

02

01

03 FABRICATOR

Horsham Doors and Glass

ARCHITECT

Baade Harbour Australia

BUILDER

Fairbrother Construction

SYSTEMS Capral Aluminium 400 Narrowline Aluminium Framing System with Jewell Quartz Sashless Sliders

Capral Aluminium 425 Narrowline Double Glazed Aluminium Framing System with 200 Series Hinged Doors

AWS ThermalHEART™ Series 731 Thermally Broken Sliding Doors

GLASS

Single glazed frameless sliding windows: 10 mm toughened Viridian SolTech™

External IGUs: 6 mm toughened SolTech™ / 12 mm / 6 mm clear toughened

Internal glazing: 6 mm clear VLam™

PHOTOGRAPHER

Glen Watson

01 The Port Fairy Waterfront Restaurant sits on the banks of the picturesque Moyne River, next to Kings Park, Port Fairy, Victoria.

02 The building uses a combination of framed and frameless IGU systems to meet the energy requirements of Victoria’s cool climate.

03 The curved jamb of the internal glazing was recessed into the wall to provide a smooth transition throughout the open plan space.

04 Manual louvre units and remote controlled awning windows cleverly conceal roof mounted air conditioning and mechanical systems, allowing for adequate ventilation and ease of service.

FENESTRATION AUSTRALIA

ISSUE 02

04 WINTER 2018

25

CASE STUDY

Windows

SORRENTO HOME BRINGS THE BAY INSIDE W

hen the beach is literally in your backyard, it would be unthinkable to not take full advantage of the view. Using high performing low-E IGU, LoE3-366®, this was made possible without unsightly overhangs or permanent tints.

LoE3-366® is a clear low-E glass characterised by its invisible triple layer of silver which blocks the negative aspects of the sun, but not the view, and is the low-E glass for all seasons.

When the owner embarked on this 770 square metre build on the foreshore of Sorrento, Mornington Peninsula, his brief was rather simple – a bright and modern home with a view from every room. A vision which architect, Robert Simeoni, has abundantly delivered, engaging SMA Projects as the builders to bring this project to life.

Surrounded by greenery and backing onto the foreshore, the exterior of the building includes a combination of custom timber, hand cut on site, and an almost entirely glass facade using Glassworks’ LoE3-366® double glazed IGUs. Opting for 8 mm LoE-366® Clear / 12 mm Argon / 8 mm Clear, this amounted to solid units that had to be craned in on site.

As the first of its kind, it’s hard to give exact performance figures - however the common 6 mm make up (6 mm LoE3-366® Clear / 12 mm Argon / 6 mm Clear) results in a light transmission figure of 63 per cent with a heat gain of 0.27 and U-Value of 1.6. The thicker glass units would boast an even lower solar heat gain figure and U-Value. So, it’s no wonder that the owner claims he didn’t use the air conditioner all summer and, as it keeps near constant surface temperatures, it will be the perfect winter remedy too.

The sheer clarity of the glass brings the beach and beautiful landscaping by Tract Consultants inside the home. The interior, made up of timber, stone and travertine, designed by Lombard & Jack, can be admired from the alfresco area along with modern furniture which is protected from UV, a leading cause of fading.

A special mention goes out to structural engineers, Nader Consulting, building surveyor, Phillip Chun, and town planners, SJB Planning, who also made this project possible.

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ISSUE 02

WINTER 2018

WORDS Kelly Gleeson

What’s more, the exterior of the glass comes with Neat® easy-clean technology, a special titanium dioxide coating which reacts chemically with the sun’s rays to lift the dirt so the rain can wash it away with minimal streaks. This means a clearer view for longer and far less window cleaning for the owner.

FENESTRATION AUSTRALIA

CASE STUDY

Windows

ARCHITECT

Robert Simeoni

FABRICATOR

LBA Joinery

BUILDER

SMA Projects

SYSTEM

Glassworks 8 mm LoE3-366® Clear / 12 mm Argon / 8 mm Clear

PHOTOGRAPHER Nicole England

FENESTRATION AUSTRALIA

ISSUE 02

WINTER 2018

27

TECHNICAL

Windows

WHAT DOES AWA ACCREDITATION MEAN FOR YOUR BUSINESS?

CERTIFICATE OFE COMOPFLIANC CEARUTDIFITICATENCE PLIA AUDIT COM fy that This is to certi

COMPANY NAME COMPANY NAME PLATINUMMPANY NAME ce Audit CO AWA Complian of the annual requirements ent Auditor. theE NA metM edited Independ an AWA Accr COMPANYhas conducted by t certify tha This is to

ER NO. ###-##

ACCREDITED MEMB

GOLD

### - ## Auditciation is a NATA ce Asso lianow MEMBER NO. Wind A Comp AWralian ualAust The ann itorn. Agency.

Aud nts of the ectio Insp nde d nt edite requireme Indepe Accr has met the ber 13739 A Accredited Num AW tion an edita by Accr conducted TA not vesting NATA n is a NA ate, the AWA is ociatio ce of this certific the issuan dowhAss ian WinThroug . Membe r. to the itationncy The Austral AccredAge Inspection Accredited 13739 ber Num ion ng NATA Accreditat

ACCREDITED

, this certif icate issua nce of Thro ugh the ber. to the Mem Accr edita tion

RUSSELL HARRIS Technical Manager, Australian Window Association

A

The AWA is a NATA Accredited Inspection Agency operating under ISO/IEC 17020 Conformity assessment – requirements for the operation of various types of bodies performing inspection. The scope of ISO/ IEC 17020 covers the independence, impartiality and integrity of the inspection body and the competence of its people, its inspection processes, and its equipment.

In addition, the Standard also includes a requirement for the inspection body to maintain a quality management system.

The objectives of the AWA Accreditation Scheme are to: • Ensure that members manufacture their products in accordance with the fabrication details on their AS 2047 test reports.

• Continuously verify that all product ratings and labelling requirements are met to provide meaningful consumer information to compare product performance.

• Enable architects, specifiers and building inspectors to meet or enforce compliance with Building Codes.

• Ensure manufactured products being supplied to the market are compliant and have passed the physical tests for AS 2047.

30

IOD: 2017-2018

018 2017-2 ager E PERIOD: editation Man COMPLIANC AWA Accr TE ISSUED 01/2018 AUD023 C TEMPLA

Manager reditation AWA Acc D 01/20 18 LATE AUD0 23C TEMP

ustralian Window Association Accreditation provides confidence for you and your customers that the products you sell conform to Australian Standards and comply with the National Construction Code (NCC). The cornerstone of the AWA Accreditation Scheme is the annual on-site audit of manufacturer members.

AWA audits are a third party, objective, peer assessment process conducted at a technical level based on conformity assessment of products to the NCC and relevant Australian Standards.

not vesti the AWA is

COMPLIANCE PER

dd/mm/yyyy Date

yy

dd/mm/yy Date

ISSUE

audit results and compliance to the scheme.

SILVER New members are assigned to this tier on completion of their first annual audit and remain on this tier for a minimum of five years.

GOLD Awarded to members who have successfully completed five consecutive compliant audits and meet the membership requirements of Silver. In recognition of their excellent track record, Gold tier members are only required to undertake a physical audit every second year.

Member site audits are supplemented with a self-declaration of ongoing conformity that is signed and submitted to the AWA for the interim year. Tier retention requires ongoing compliant audits – a major non-compliance will result in a return to SILVER and a full site audit the following year.

PLATINUM Bestowed to members after ten years of consecutive AWA compliant audits and subject to meeting the membership requirements of GOLD. As acknowledgement of their exceptional compliance history, Platinum tier members undergo a physical audit every three years. Member site audits are supplemented with a self-declaration of ongoing conformity that is signed and submitted to the AWA for the two interim years. Tier retention requires on-going compliant audits – a major noncompliance will result in a return to GOLD or SILVER at the discretion of the AWA Board of Directors (depending on the severity of the non-compliance) and a full site audit the following year.

• Undertake market surveillance of window products and ensure compliance to AS 2047 through independent physical testing.

Any Gold or Platinum tiered manufacturer can request a physical audit at no charge during a self-declaration year and should advise the Accreditation Administrator of the request before 31 March each year.

AWA accredited members are ranked as Platinum, Gold or Silver, based on previous

For more information, contact Russell on +61 2 9498 2768 or technical@awa.org.au

ISSUE 02

WINTER 2018

FENESTRATION AUSTRALIA

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286 Dual Point Lock Single action handle to quickly secure folding panels top and bottom New through design allows access from the outside and inside for added convenience

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FOR MORE INFORMATION VISIT: WWW.TREMCO.COM.AU

FENESTRATION AUSTRALIA

ISSUE 02

AFTER

WINTER 2018

31

ADVERTISEMENT

Windows

INSTALLING ELECTRIC WINDOW CONTROLS HAS NEVER BEEN EASIER

NEW RANGE OF LOW VOLTAGE AND 240 VOLT PLUG AND PLAY ELECTRIC CHAIN WINDERS All of our 240 volt motors have a plug on the end of the lead to make fitting them in the workshop easier.

L4RF with Rain sensor

Once installed, the windows can go to site where the Electrician can connect them using standard Australian wiring codes.

Coming complete with three sets of stainless steel mounting brackets to fit all Australian window sections including G James, Bradnams, AWS , Wintec and Capral.

With a pushing and pulling force of 25kg , each motor can easily operate a 1200 x 1200 sash.

For those instances where the sashes are larger we have a twin chain motor where we have operated over 3 meter wide awnings.

www.uniquewindowservices.com

32

specials@uniquewindowservices.com

ISSUE 02

WINTER 2018

(07) 3265 5771

FENESTRATION AUSTRALIA

SCHOLARSHIP

Windows

2018 AWA SCHOLARSHIP WINNERS

WORDS Jann O’Connor

CONGRATULATIONS TO CHLOE LUHRS AND FRED COOPER

01

02

T

he AWA is proud to announce that not one, but two, Scholarships have been awarded for 2018. Faced with the choice between two outstanding applications, it was finally decided that both Fred Cooper and Chloe Luhrs were worthy winners.

Both Fred and Chloe come from window industry families.

Fred Cooper has worked in the industry alongside his father, Luke, at INSTAL Aluminium & Glass in Glen Huntly, Victoria, for a number of years - both before he began his undergraduate degree and even during it when he raced between class and project managing large jobs for the company near the university. His degree in Environmental Science piqued his interest in carbon storage which has resulted in his enrolment in a Master of Building Energy Modelling and Implementation at Melbourne University. Fred keeps fit playing golf and running with his dog, Reggie.

Leanne and Dean Luhrs of DLG Aluminium and Glazing in Albury, New South Wales, are rightfully proud of their daughter, Chloe, who has been involved in the family business for some time and has shown a real interest in the window and door business.

Chloe has commenced a degree in Business Management at Charles Sturt University while continuing to work part-time with her parents. Chloe is curious, confident, likes to learn and is a self-described organised procrastinator. Photography, social media and travelling are her passions and she is looking forward to a trip to the United Kingdom and Paris in June.

The AWA Scholarship Program was established to provide families of employees of Australian Window Association members with an opportunity to obtain financial aid for higher education and to encourage the growth of the building products industry.

This scholarship was also established to indirectly support educational institutions nationwide.

The one year, non-renewable scholarship awards $2,500 towards an engineering, technical or design field of study or apprenticeship. It is awarded annually to a dependant of an AWA member. Applications are accepted during January each year.

01 Chloe Luhrs.

02 Fred Cooper.

FENESTRATION AUSTRALIA

AWA members can also choose to make a financial contribution towards the AWA Scholarship Program when renewing membership. These contributions allow AWA to offer multiple awards each year.

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33

AWA Industry Forums 2018

Whether you manage your own business, work in management, sales, operations, customer service or any area within the window industry, participation in a 2018 Industry Forum will enhance your knowledge and professional skills.

New South Wales Sydney: Thursday, 7 June 2018 South Australia Adelaide: Thursday, 14 June 2018 Victoria Melbourne: Thursday, 21 June 2018

For more information and to register, visit www.awa.org.au/events/category/industry-forums

NEWS

Windows

01

02

TRAXTAR™ TAKES HOME TWO DESIGN AWARDS IN MAY

WORDS Vanessa Sammut

A

nthony Innovations took home both a Good Design Award® and an Incubator Award for TraXtar™ in May, bringing their total Awards to three in 2018.

idea to create this product came from listening to customers and partners who wanted a roller able to carry a large load capacity without increasing the effect of rolling resistance.”

On 17 May, Good Design Australia announced that TraXtar™, Anthony Innovations’ latest door roller, had been awarded a Good Design Award® in the Product Design category.

TraXtar™ was also one of six awarded a space in the Incubator Pavilion at DesignBUILD in Melbourne, 2 - 4 May. DesignBUILD Incubator celebrates champions of innovation in the built environment. The panel of industry judges voted TraXtar™ the overall winner.

The Good Design Awards® is an international program that promotes the value and importance of design.

Attracting high calibre submissions, the Awards are judged by an independent committee of experts spanning design, engineering and architecture.

“We are honoured to receive the award,” states Ben Anthony, General Manager, Anthony Innovations. “Winning this Award is proof of the incredible value that working with customers can bring. The

TraXtar™ meets the ambitious requirements of Australian window and door manufacturers and is designed to maintain an optimum performance under panel weights of up to 300 kg. It fits within existing rail envelopes, thus making upgrades easy. Tests also demonstrate efficiency at reducing rolling resistance in comparison with similar products on the market.

03 For more information, contact Anthony Innovations on +61 3 9460 1166 or email TraXtar@anthonygroup.net

01 Anthony Innovations’ award winning design: the TraXtar™ door roller.

02 DesignBUILD Incubator Award.

03 Adrian Jarvis, Project Engineer at Anthony Innovations (right) was presented with the Incubator Award by Jamie Butler-Underwood, Event Manager, DesignBUILD.

ATLITE SKYLIGHTS’ NEW SHOWROOM

A

tlite Skylights’ new showroom is now open for viewing.

Located at Atlite’s new factory at 31 Kembla Street, Cheltenham, Victoria, the showroom occupies the mezzanine floor. Featuring new bespoke roof windows, sliding openable roof window and thermochromic glass, the Atlite Skylight showroom demonstrates the cutting edge of skylight showroom design.

WORDS Leanne Jones

Designed by the Atlite team, the 2017 grand opening launched the Atlite Roof Window, bespoke designs that can be any shape or size. On display in the showroom is the Circular Roof Window, the remote operated Atlite Sliding Glass Roof and the Gazbar Roof Glazing System which features a middle panel of thermochromic glass to demonstrate the self-tinting capabilities of this incredible product (in comparison to the clear glass on either side). The hexagon, triangle and rhombus shaped roof windows are also displayed in this sleek and modern showroom.

The Atlite showroom is open between 9 am to 5 pm, Monday to Friday, or by appointment. Phone +61 3 9584 8500.

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NEWS

Windows

WORKING TOGETHER FOR THE GOOD OF THE COURT

M

aybe they didn’t like their verdict, or maybe they were rebelling against authority. Whatever the reason, in March this year, vandals smashed four windows in Penrith’s Court House building in Sydney’s western suburbs. The solution seemed easy enough, call in a trusted glazier to fix them. But matching the new windows with the existing ones proved a little more challenging.

The solution agreed upon by Michael and Brian was simple. The windows would be removed one at a time, Michael would apply the film, and they would be refitted.

“The whole process took around 35 minutes. So, for a little extra effort we

This approach is somewhat rare in an industry where glaziers and tinters can feel pitted against one another. However, according to Michael, Brian and he have been working together on projects like this for almost 13 years.

“The Penrith council representative for building maintenance called me to say how happy they were that one of their most important heritage buildings had been restored. This is one of many successful projects I’ve partnered

NEW APPOINTMENTS AT DECORATIVE IMAGING

01 36

A

Ally Cronan, President, Window Film Association of Australia and New Zealand (WFAANZ), comments, “It’s unfortunate that window companies and film installers don’t work more closely together. This case study highlights how a strong partnership between a glazier and tinter can work in everyone’s favour.”

For more information please visit the WFAANZ website www.wfaanz.org.au

luminium window and door finishing specialists, Decorative Imaging, expanded its team with three new appointments.

Robert Deans and Jamie Blackman have accepted the roles of Architectural Sales Representatives for Queensland and Victoria respectively, expanding the company’s presence in each state. Robert and Jamie bring over 15 years combined experience throughout the residential, commercial and civil construction industries, and will be working with industry specifiers and window companies to develop Decorative Imaging's leading DecoWood and DecoArt products and finishes.

The company has also

ISSUE 02

with Brian on over the years. Our joint approach has definitely been mutually beneficial, I even got him to install custom glazing at my home three years ago,” Michael adds.

WINTER 2018

WORDS Ally Cronan

Michael Miller, Vision Window Tinting, said, “While film is usually applied to the interior surface of glass, access was restricted in this case as the four windows had already been fitted. External film was also out of the question as it would have been too different in appearance.”

could deliver the best possible result for our client, Penrith City Council,” Michael commented.

appointed former AWA Sustainability Manager, Richard Hamber, to the role of Research and Development Manager. Richard will primarily be responsible for the development of new product and working to maintain and expand the company’s stringent Quality Assurance Program.

To contact the team to discuss your project, call +61 2 9726 7726 or email info@deco.net.au

01 Decorative Imaging's new team members (L-R): Jamie Blackman, Robert Deans and Richard Hamber.

FENESTRATION AUSTRALIA

WORDS Emma Savage

As the old windows were covered with a 35 per cent dual reflective window film, the glazier, Brian Cox from Alifix Glazing, had to work closely with a window film installer to ensure the building façade remained cohesive.

NEWS

Windows

NEW NATIONAL GLASS FACILITY & TRAINING CENTRE

N

ational Glass has completed the transformation of the whole ground level of its Boondall Office into a combined showroom, meeting and training centre.

WORDS Sean Fitzsimon

On display are large images of our ImageTek ™ printed range in a series of practical applications, as well as displays of Custom Laminated Glass, including Vanceva® and QS41 Acoustic Laminated Glass.

advanced production line combines two panels of glass with ‘Warm Edge’ spacer technology.

• Manufacturing glass panels up to 5000 mm x 2600 mm.

FEATURES • Robotic application of spacer and sealants.

• Manufacturing glass panels up to 4500 mm x 2700 mm.

• Seamless integration with production lines for high throughput.

STATE OF THE ART FACTORY

CUSTOM LAMINATED GLASS

Our state of the art new production facility at 166 Granite Street, Geebung, just behind the existing Zillmere Road site, is complete. The new facility will have additional processing capabilities including toughening, laminating, double glazing and digital paint lines.

The new processes and equipment will reduce bottlenecks in service, improve overall quality and offer a wide range of products to meet customer needs.

We have the ability to create or customise from a large range of glass types and interlayer combinations. Depending on the application and degree of customisation, laminated glass can meet energy efficiency, noise reduction, safety, structural, strength and decorative requirements.

INSULATED GLASS To supply the growing demand for better window and door insulation in residential and commercial buildings, our

• Ability to laminate new generation ionoplast interlayers for superior structural and strength requirements.

DIGITAL PRINTING Using the latest digital printing technology, with specially formulated ceramic inks fused into the glass surface, ImageTek provides almost limitless design possibilities, functionality and durability.

Whether it’s full single colour rendering or combining transparent, translucent and opaque details, ImageTek provides full freedom of expression.

FEATURES • Printing on large glass panels up to 5000 mm x 2700 mm.

FEATURES • New tempering furnace technology with iLook scanner detects out of tolerance roller wave and edge kink – ensuring glass is as flat as possible for successful lamination and visual acceptance (for tempered laminated glass).

• Precise graphic file replication with edge-to-edge, high resolution and micro-drop fixation.

For more information, visit www.nationalglass.com.au or call +61 7 3131 3555.

Get onboard our exciting new Online Store to access our extensive product range.

Contact your local representative or visit lincolnsentry.com.au

AD0034AH AWA Windows Mag Get Online with LS.indd 1 FENESTRATION AUSTRALIA

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3/04/2018 9:59:46 AM

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NEWS

Windows

INTRODUCING EVOLUTION’S NEW RECRUITS

O

bviously windows is the place to be with some recently appointed leaders at Evolution Window Systems being new to our industry.

Melissa Newbould, who previously worked in auto manufacturing, is now the Finance and Service Manager – utilising her years of both inventory and people management experience and accounting.

Keith Wilson, from the white goods and industrial kitchen manufacturing sector, is now the Senior Production Manager on the aluminium line. Lisa Cartwright has

02

03

also arrived to take on the role of General Manager, with over 25 years in retail banking.

The new recruits all agree that there are many new and exciting aspects to their leadership roles – but a lot of the customer and people management facets are exactly the same! Michael Brookes, Director of Evolution Windows, believes this is a great success story in attracting people with a diverse skill set to join our industry and help shape the future of Evolution Windows.

04

Ross Donoghue has also recently moved from Operations Manager to Sales Manager – now in the front of the business with the ability to shape exactly what goes to the floor and talk directly with clients. Utilising his deep technical skills and knowledge, Ross is loving the new challenge, proving this succession plan very effective.

01 Melissa Newbould, Finance and Service Manager.

02 Keith Wilson, Senior Production Manager.

03 Lisa Cartwright, General Manager.

04 Ross Donoghue, Sales Manager.

Mule 300 Lifting capacity of 300 Kg's About 1/4 cost of a basic overhead crane Loads tilt tables Loads & unloads trucks & edgework machines Small footprint with counterweights Options include: Electrical winch and enhanced safety features to increase load rating to 500 Kg's Dual vacuum system bit.ly/mule-demo

Rick: 0411 591 807 quattrolifts@gmail.com www.quattrolifts.com.au

Through innovation Saving time, money and injuries

38

ISSUE 02

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FENESTRATION AUSTRALIA

WORDS Lisa Cartwright

01

NEWS

IMAGES Thilo Pulch

Windows

01

02

CELEBRATING 20 YEARS Family owned NICCO Timber Windows & Doors celebrates a milestone in 2018.

WORDS Len Bober

T

his year, NICCO Timber Windows and Doors (formally NICCO Joinery) is celebrating its 20th birthday! NICCO adopted its new name in February 2018 to recognise both the industry space they operate in and to acknowledge their industry leading production status. In 2018, NICCO also launched

their new website which provides an even better user experience and showcases their products beautifully.

NICCO was founded in 1998

by Nicholas Toskas and is now a second-generation family business with Nick’s sons, John and Con Toskas, taking over the reins some years ago and guiding the business to the prestigious firm it is today.

With a team of over 40 employees spread though manufacture, sales and administration, NICCO occupies a state-of-theart 3,000 square metre manufacturing facility at Kingsgrove, New South

Wales, and processes over 500 orders annually utilising state of the art machinery alongside traditional joinery methodology.

NICCO’s premium timber windows and doors continue to be the choice of award winning architects and builders and high end residential owners. NICCO supplies products to numerous award-winning projects and with its industry leading quality and on time delivery promises, is looking forward to servicing its markets over the next twenty years.

For more information, visit www.nicco.com.au

03

01 NICCO’s second generation, John and Con Toskas.

02 The 40 strong NICCO team at the manufacturing facility in Kingsgrove, New South Wales.

03 Project work on the factory floor.

SCHLEGELGIESSE - ALL IN ONE A NEW CORPORATE IDENTITY FOR EUROGROOVE GIANT

I

n March 2016, Schlegel International acquired Giesse, the Italian leader in Eurogroove hardware for the aluminium industry. Following a successful integration of the two businesses over the last two years, the organisation’s new name and branding is ready to launch. By combining the best from both companies, SchlegelGiesse are now uniquely positioned as a supplier of integrated and differentiated solutions to the fenestration industry across the globe.

The unmatched range of seals and high-performance range of hardware products establishes a great platform to serve both the industry in general and customers more effectively in coming years.

WORDS Thomas Clayton

In Australia, a range of Giesse product is now stocked in Sydney to complement the existing range of hardware supplied to the Australian market, including Q-Lon and Pile products.

With the coming changes in the industry, SchlegelGiesse is now perfectly positioned to offer the products businesses need to drive forward and compete more effectively in the marketplace.

For more information, contact Head Office on +61 2 8707 2000.

FENESTRATION AUSTRALIA

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NEWS

Windows

DESIGNBUILD MELBOURNE 02

01

03

05

04 07

06

08

09 11

D

esignBUILD brought together the architecture, building, construction and design communities for another successful event in 2018. The AWA caught up with the twelve members who exhibited and many others that dropped by our stand in the Partners Pavilion for a chat.  01

10 13

12 14

Chris Fodor attended to the Siegware stand.

02 & 06 The Alchin Long Group display included Azuma Design, Doric Products and Colonial Castings and Ventus Louvres.

03 & 04 A sleek display from Safetyline Jalousie.

07

C.R. Laurence displayed a huge product range.

09

Magnetite demonstrated noise and temperature reduction with their display.

10

Paarhammer Windows incorporated an Australiana theme.

11

Drew Anthony & Adrian Jarvis represented Anthony Innovations in the Incubator.

15

16 WORDS & IMAGES Stephanie Grigg

05 & 08 The JELD-WEN stand integrated Aneeta Sashless Windows and Stegbar products into an office lounge layout.

12 & 16 Glassworks (Aust.) attracted interest with an impressive glasshouse.

13

EBSA demonstrated their automated louvres.

14

CRM Melbourne utilised an apartment layout to showcase their product range.

15

Fuzhou Ropo Building Materials exhibited in the International Pavilion.

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ISSUE 02

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FENESTRATION AUSTRALIA

NEWS

Windows

FENSTERBAU 2018 TREND SPOTTING AT THE WORLD’S LARGEST TRADE EXHIBITION OF WINDOWS AND DOORS

02

01

A

recent visit to the world’s largest window fair, Fensterbau 2018, in Germany, revealed the latest trends in windows and doors. The main themes this year were integrated drainage for level threshold doors, airtight window installation, sophisticated entrance door designs, burglary resistance and shading options, as well as smart home and automation solutions.

WORDS & IMAGES Edith Paarhammer

Whether doors be hinged or sliding, the trend towards level thresholds has grown noticeably over the last few years. However, the high risk of water penetration during heavy downpours led a number of companies to invest time and energy into developing drainage systems, making this issue a thing of the past.

These new systems are designed to channel rainwater into a drain which is an integrated part of, or can be clipped onto, an aluminium threshold. Different drain widths can be covered with a variety of grids. Some systems have additional seals, while others have brushes. Another interesting solution features magnetic seals which lift up when the door is locked. These are exciting developments and will definitely be seen more of in the future.

With energy efficiency on people’s minds, eliminating drafts is a priority.

Correct installation is vital, as gaps left during window and door installation increase the energy needs of the building.

Many solutions were demonstrated at Fensterbau by a number of different suppliers and included tapes and foams in FENESTRATION AUSTRALIA

a variety of materials.

Entrance doors make the first impression when people visit your home. Timber is still a popular material but insulated aluminium doors are becoming more sought after. Designs often include clear, opaque, coloured or switchable glass. Handles are getting longer or recessed, and often feature LED lighting and sophisticated locking mechanisms, such as fingerprint readers or various other smart home automation systems.

The most modern look for a door panel is concrete which can be achieved by applying a specialty paint to a board substrate.

Unlike Australia, European window and door hardware undergoes burglary resistance testing and carries a rating from R2 to R6. The higher the ‘R’ rating the more time is needed to break and enter and the more specialised the tools required, which act to deter would-beburglars. Hardware is available with different ratings for window and door systems to give the homeowner peace of mind.

In addition to using energy efficient windows and doors, those facing west need some kind of shading. This is a mandatory requirement in Europe, so external systems were on display. This should be of particular interest to the Australian market in light of changing energy efficiency requirements.

More and more solutions for today’s modern builds include apps and special ISSUE 02

WINTER 2018

03 hardware for monitoring, opening, closing and locking windows and doors.

Much development has happened to bring refined automation to customers and make homes smart. Stand-alone systems or those integrated into a higher-ranking building management systems are available, with day and night functions, and time or weather-controlled ventilation scenarios, operated via smart phone, tablet or other hand-held device.

Fensterbau 2018 was again a very interesting event with over 1,300 exhibitors from 42 countries presenting the latest trends from the window, door, façade construction and timber processing industries. The exhibition made use of more than 64,000 square metres of space and attracted more than 110,000 international visitors from 123 countries.

01 Cross-section of a sliding door threshold drainage system.

02 Concrete-look entrance door with LED handle.

03 A sophisticated integrated entrance door that includes a fingerprint scanner, camera and intercom system.

41

NEW

COMF-EÂŽ Optimum Low-E IGUs

COMF-E Optimum is a new generation of Landson Glass IGUs that offers optimum performance via a Low E (emissivity) coating.

This is specially designed to minimise the amount of heat passing through the glass. The clever microscopic coating keeps your space cooler in summer (by reflecting heat away) and warmer in the winter (reflecting the heat back inside) without compromising the amount of light entering your space.

Light Properties

Solar Energy

Glass Configuration

MM

Trans (%)

Refl Out

Refl In

Trans (%)

Rfsol

Rbsol

Abs1

Abs2

U Value

SHGC

SC

COMF-E Optimum 141 IGU (4/12/4)

20

81.3

12.4

12.2

55.4

23.4

26.7

17.6

3.6

1.41

0.60

0.69

COMF-E Optimum 152 IGU (5/10/5)

20

80.9

12.4

12.1

53.8

23.4

25.5

18.5

4.3

1.52

0.59

0.68

COMF-E Optimum WE131 IGU (4/12/4)

20

81.3

12.4

12.2

55.4

23.4

26.7

17.6

3.6

1.31

0.60

0.69

COMF-E Optimum WE142 IGU (5/10/5)

20

80.9

12.4

12.1

53.8

23.4

25.5

18.5

4.3

1.42

0.59

0.68

COMF-E Optimum AE141 IGU(4/12/4)

20

80.9

11.6

12.2

53.8

23.0

27.7

18.1

5.1

1.41

0.59

0.68

COMF-E Optimum AE152 IGU(5/10/5)

20

80.8

11.6

12.2

52.9

23.0

27.7

19.2

5.0

1.52

0.58

0.67

COMF-E Optimum WE-AE 131 IGU(4/12/4)

20

80.9

11.6

12.2

53.8

23.0

27.7

18.1

5.1

1.31

0.59

0.68

COMF-E Optimum WE-AE 142 IGU(5/10/5)

20

80.8

11.6

12.2

52.9

23.0

27.7

19.2

5.0

1.42

0.58

0.67

1. All Performance Specifications are created using LBLWindows 7.4 Software. 2. Information provided is issued as a guide only and should not be treated as a subsitute for detailed technical advice. Landson Glass disclaims any liability for loss or damage suffered from the use of such data. 3. U Value above based on a Summer Climate. 4. To the best of our knowledge, all information is believed to be true and correct at time of compilation. 5. Legend: WE = Warm Edge Spacer AE = Acid Etch Glass. COMF-E Optimum and all other COMF-E range products are registered trademarks of Landson Glass Pty Ltd.

P / 03 9699 9916 Visit our website

E / glass@landson.com.au

www.landsonglass.com.au

5 Windows

PRODUCTS

Wheel Roller

FIVE

BY MOTHER OF

CiiLOCK predicted the trend many years ago and broke away from the traditional ‘see-saw’ system of rollers to pioneer the highly creative and forward thinking ‘Mother of All Rollers’ system (based on the engineering principles found in the ancient Roman arches).

T

CiiLOCK again changed the game with the introduction of the three wheel ‘Mother of All Roller’ system which continues to capture the imagination of system designers and fabricators alike with the ability to carry 300 kg panels in both residential and commercial systems.

WORDS Colin Kahn

ALL ROLLERS he evolution of roller systems continues to progress at lightning speed. From initial requirements for a roller to move a small sliding panel, demands have progressed to move larger, heavier panels and multi stack systems.

Now, introducing the next major leap forward in high performance sliding

doors; FIVE by Mother of All Rollers. This new technology distributes load amongst 10 points of contact along the track allowing for easy rolling of heavy panels.

Designed for the Australian market, this latest technology is available to suit most residential and commercial building projects.

Unshackling the traditional industry constraints, FIVE by Mother of All Rollers, is an ideal solution for any highperformance or heavy-duty application where only the best will do!

To learn more about the innovation behind The Mother of All Rollers, call +61 3 9703 1006 or visit www.ciilock.com

NATIONAL GLASS LAUNCHES NEW IGU TRADE NAMES

N

ational Glass are pleased to announce the launch of our new Insulated Glass Unit (IGU) range.

These will be marketed under the trading names:

WORDS Sean Fitzsimon

DuoPlus & DuoUltra As the demand for IGUs steadily increases in south east Queensland and beyond, and on the back of some steady project work, National Glass has increased production accordingly and identified the FENESTRATION AUSTRALIA

ISSUE 02

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benefit of establishing recognisable trade names.

The names DuoPlus and DuoUltra recognise the use of dual seals (primary and secondary) as well as the obvious benefits that come with the additional layer of glass.

Utilising the WarmEdge SuperSpacer technology, the National Glass DuoPlus & DuoUltra IGU ranges are designed to meet the toughest residential and commercial glazing demands.

For more information, call 07 3131 3555.

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PRODUCTS

Windows

INTRODUCING FAÇADEFOLD

facade. This system is available with solid aluminium hinges and grade 316 Stainless Steel Hinges to ensure hardware is suitable for all weather conditions.

Twinbolt locking mechanisms are also available for the FaçadeFold system to securely fix panels in open, closed or positions anywhere in between.

The demand for folding panels on the facade of buildings is rapidly increasing not only in Australia but overseas as well.

Tomma is currently working on projects with their United Kingdom and Australian distributors, where the architects are looking for not only increased energy efficiency through sun control but also being able to visually change the buildings aesthetics as well.

The Tomma patented FaçadeFold hardware has revolutionised the way these systems operate. Managing

Director, Craig Lang, explains, “Having worked with numerous companies and listened to what needed to be achieved, it was identified that there was a need for a specific innovative product for this type of application. It needed to be different from the traditional bi-folding door hardware that was currently being used, which due to increased lateral movement of the hinge would cause the panels to jamb during operation”. Tomma’s FaçadeFold has the unique ability to overcome this issue by maintaining the functionality of folding panels whilst incorporating a concealed track system providing seamless uninterrupted

Synonymous with all Tomma systems, FaçadeFold can be easily customised to suit all specific needs.

To see the full range of Tomma folding systems, visit www.tomma.com

TOMMA FOLDING

SLIDING

STACKING

SOLUTIONS

IMAGE Glass Co Metro WA

CARINYA CAVITY SLIDING DOORS

O

pen plan living has many attractions, such as making an area feel more expansive, improving lighting and encouraging household interaction. But what happens when you need a smaller space to provide privacy, reduce noise or accommodate separate activities? The answer comes in an exciting new trend – Carinya cavity sliding doors.

As the name suggests, cavity sliding doors are constructed so that when not in use they slide out of sight into a hidden wall cavity. This style of door can be used either internally, to convert a larger space into smaller zones, or externally, to maximise openings to the outdoors. The amount of space needed to incorporate cavity doors varies depending on the size and number of door panels required.

Ideally this is allowed for by the architect at the home design stage, although they can be included in renovations as well.

The Carinya door specialist then works in conjunction with the builder/installer to ensure allowance for adequate space and the correct frame size.

44

WORDS Craig Jerrom

T

he Tomma FaçadeFold is the latest product offering from the highly experienced design team at Tomma.

This new system is specifically designed for exterior folding panel applications on building façades. FaçadeFold allows for the façade panels to completely cover the exterior of the building and enclose balconies. This clever design facilitates clear views from the inside out, whilst maximising privacy and maintaining ventilation and sun control.

As a result of this new innovative system, the Tomma FaçadeFold has won multiple contracts thanks to the unique benefits of the patented system over the traditional bi-fold hardware that is currently available.

When used in an exterior facing application, cavity doors are an attractive option to truly integrate indoor-outdoor living spaces. The width of the opening is maximised as the cavity door is able to be completely retracted inside the adjacent wall. For screening needs, the Centor S1E screen is the appropriate partner to protect a home from insects and the sun.

When not in use, it conveniently retracts back inside the system’s frame. The opaque finish provides additional privacy benefits and can also double as a movie projection screen at night. If security is of concern, Invisi-Gard’s 316 Stainless Steel Security Screens may also be paired with a cavity door, although they are fitted outside the house and are not contained within the building envelope.

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While standard sliding and folding doors may still be the preferred option in some cases, a Carinya door specialist can provide the best advice on the most appropriate solution to create the desired living environment. Cavity sliding doors, which can easily convert open plan to private spaces, may be the perfect option to give home owners the best of both worlds.

For more information, visit www.carinyawindows.com.au

FENESTRATION AUSTRALIA

PRODUCTS

Windows

ATLITE SKYLIGHTS ROOF WINDOW WINS 2018 GOOD DESIGN AWARD®

A WORDS Leanne Jones

tlite Skylights, an Australian owned business, is proud to announce that their recently launched Premium Roof Window has won a 2018 Good Design Award® for Product Design.

Skilfully designed by Atlite’s team of qualified engineers, in collaboration with Swinburne University, an integral part of the design brief was to provide customers with a range of premade sizes and specifications as well as the option to custom build roof windows to suit any space and specification.

Customers no longer need to compromise on creativity when choosing to bring natural light into their homes. Previous custom builds include square, round, rectangle, triangle and hexagonal roof windows.

FENESTRATION AUSTRALIA

The stunning, sleek design features edge to edge glass, without the bulky trims of other skylights on the market that can be the source of leaks and water retention.

Double glazing provides proficient insulation all year round. The glass is fire resistant to BAL-40, leak proof, hail resilient and can be customised with a self-tinting laminated glass using special thermochromic technology - allowing for windows to darken as the sun becomes more intensive. Designed to help manage changing needs for passive solar heat gain and natural light, the premium roof window is constructed to meet AS 1288 overhead glazing requirements.

provides abundant sunlight at just the touch of a button. The standard fixed roof window delivers exuberant daylight, transforming any space into a bright and expansive environment.

The Atlite Roof Window can be installed on a ZERO pitch and comes with a 15 year warranty. Available accessories include flyscreens and blinds.

For more information, call +61 3 9584 8500 or visit www.atlite.com.au

The remotely powered openable roof window allows for efficient energy saving, promotes air flow and ventilation and

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PRODUCTS

Windows

FOREL ATTAINS ‘NO LIMITS’ IGU LINE FOR TVITEC

“T

he market is moving more and more towards insulating glass with higher quality, as well as large sizes. For this reason, we needed a company to work with us as a partner, creating a machine, completely new to the market, able to offer high-tech and high-quality products, while guaranteeing high productivity. And with Forel, we found this company,” comments Roberto Arias, Marketing Manager, Tvitec.

skills. We had to take into consideration aspects that in the past were almost marginal, such as nonplanarity, which, for extremely large-sized glass sheets, can be really important. The result is a line able to adapt itself to glass sheets that are not perfectly flat – and we are talking about centimetres here – with features that are completely different from other lines, with regards to size, accuracy and types of processes carried out.”

• Structural stepped units with vertical offset up to 250 mm and leading horizontal offset up to 1,000 mm.

Roberto made this comment on conclusion of a project that led to a new Jumbo line for insulating glass (aimed at the production of glass for façades and special glass types, with particular and dedicated requirements and construction features). The result of this project is a line from Forel with exceptional performance and features in terms of weight, thicknesses and nonplanarity of the processed glass sheets, aligned or stepped.

This important project took almost two years to be completed, in 2017, with the delivery of the new Forel ‘No Limits’ Jumbo line at Tvitec’s factory in Ponferrada (Castilla-Leon), northern Spain.

• Stepped unit assembling with the smaller glass in the front.

“The Tvitec-Forel line can process some of the largest sizes of insulating glass (IG) requested by today’s market, up to 6000 mm by 3300 mm,” explains Stefano Salvian, Sales Director, Forel. “The design of the line involved commitment and 46

Made up of a loading area, coating removal, washing machine, inspection and frame mounting, glass turning section (180°), assembling press with gas filling (argon and krypton) and automatic sealer, the line was designed and built following a precise list of aims to be achieved:

• Processing of bowed glass up to 2.5 mm per linear metre (15 mm on 6 metres glass length).

• Sealing flexibility to use three different materials, and with high continuous material flow rate of 4 litres per minute.

• Dedicated glass unloading section.

For more information, contact Overseas Glass Agencies on +61 3 9587 2488, email enquiries@oga.com.au or visit www.oga.com.au and www.forelspa.com

• Processing single glass sheets up to 40 mm thick and insulating glass up to 100 mm. This, in turn, requires load capacity of finished products of up to 550 kilos per linear metre.

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FENESTRATION AUSTRALIA

PRODUCTS

Windows

DORIC UPGRADES SLIDING PATIO DOOR LOCK

A

n innovative company never rests on its laurels. This is the ethos that has driven Doric for a number of years and is the inspiration behind its latest product update.

Doric’s DS3130 Timbarra Sliding Patio Door Lock has been a market leader for some time, but its latest update raises the bar to new heights. These changes include an updated internal mechanism ensuring the lock is sturdier than ever before.

The internal chassis’ tongues have also been tightened to have less play, helping reduce movement in the door.

The handle retention female thread of the new product offers better engagement, while the screw post for the main fixing screws is now solid through the lockbody, increasing strength and reducing chances of overtightening, causing parts to stick.

Overall, the components are sturdier and assembly of the product makes maintenance easier.

“The company drives itself on innovation

and the improvement and redesign of our products and this is one of those,” says Doric Product Manager, Joshua Tubb. “It was felt that in order to provide our customers with the best product available, an improvement to the chassis would give our customers a better product experience.”

For more information about the DS3130 Timbarra Sliding Patio Door Lock, visit www.doric.com.au or contact your Doric sales representative on 1300 132 389.

FSA/AWS0140

The removal of the transport plug means

there are now fewer processes for installation, saving time for customers.

The screw locations have also been moved to the back of the chassis so that the locking mechanism isn’t accidentally unscrewed during installation and/or maintenance.

Aneeta Duomode.

Bringing style to safety.

The Duomode sashless window’s patented locking system allows its large, frameless panes to be used as either a counterbalance window or a servery window.

So you get the largest possible view, along with unmatched flexibility. You also get peace of mind, because you can restrict the Duomode’s bottom opening to 125mm while the top pane remains fully operational.

Prevent falls, not freedom.

FENESTRATION AUSTRALIA

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Live uninterrupted. aneetawindows.com

WINTER 2018

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PRODUCTS

Windows

AWARD WINNING MAGNALINE ARRIVES IN AUSTRALIA

A

revolutionary award winning bi-fold door system has arrived in Australia! The Magnaline door is loaded with unique special features that give you a state of the art door system that has been recognised by industry leading publications as the ‘Most Innovative’.

With its concealed hinge system and bottom track support, independent moving panels, unlimited width, multi point locks, interlocking panel, slide and pivot operation, and versatile clean design, this is a unique door that will impress and add value to any home.

If you look closely, you will notice something missing on Magnaline powered doors: hinges! That’s right, with Magnaline you can have a folding door without bulky and costly hinges between each panel. This provides more flexibility in operation, easier installation and a cleaner, sleeker design that enhances every room.

W beside it. Upon opening the swing door, a space is created for the next panel over to slide. When the panel slides into place beside the open swing door, the panel itself converts to a swing door.

Each panel in turn does the same. This all happens on a single track that supports the full weight of the door from beneath.

48

ith an increasing number of children being injured in falls from windows and balconies each year, the New South Wales government’s decision to implement new laws around window restrictions from 13 March makes a lot of sense.

The Alchin Long Group (ALG) - the parent company of leading global hardware brands Doric, Cowdroy, Colonial Castings, Lock & Roll and Azuma, has been behind the proposed laws for several years.

Each year, more than 50 children fall from windows or balconies in Australia. Many suffer serious injuries and some of these falls are even fatal. The laws, which require strata buildings in New South Wales to have window safety devices installed on all above ground windows, aim to reduce the number of these tragic accidents.

The active door has a swing mechanism that requires a door stop. However, once the other doors are next to it, its movement is restricted to between 90 and 105 degrees. The slide panels are secured with a magnet catch at the end, keeping them at 90 degrees and preventing movement if buffeted by unexpected wind gusts when open.

As a subject close to the heart of ALG, it was a natural move for the company to involve all its brands in the cause.

Magnaline is available in single and double glazed aluminium and double glazed uPVC.

The kit allows businesses to self-certify windows on site, ensuring products are suitable to be used within the parameters of the Building Code of Australia.

To register your interest in becoming a reseller or installer, contact Ultimate Windows on 1300 898 782, visit ultimatewindows.com.au or drop by Booth 2 at Fenestration Australia 2018.

In addition to a set of specialised tools, including a stop watch, force gauge, 125 mm sphere, bullet shape probe and pressure plate, the testing kit also includes a pro forma pad for quality assurance.

WORDS Erin Spierings

The Magnaline system can be used in configurations of two or more panels. The primary design has a swing door on one end and a series of panels

TESTING THE LIMITS OF WINDOW RESTRICTION WITH AZUMA

ISSUE 02

ALG offers a range of products and systems to assist manufacturers meet the Australian window restricted opening regulations and offer a practical solution for keeping children safe around window openings.

While Doric and Lock & Roll are integral to window restriction product installation, Azuma has been focusing on what it does best; testing.

The approved testing specialists have developed a selfcertification kit to test the new Building Code regulations.

The kit enables the in situ testing of windows to AS 5203 Protection of Openable Windows/Fall Prevention - Test Sequence and Compliance Method.

Azuma will also provide customers with one hour of self-certification kit product training at its head office in Sydney or branch in Perth. If customers are unable to attend an Azuma facility, training can also be conducted via Skype.

Azuma is one of Australia’s largest privately-owned compliance testing and engineering companies.

The establishment offers a wide range of industrial design, engineering and testing services throughout the AsiaPacific region. With both NATA and IQNet accreditation,

WINTER 2018

FENESTRATION AUSTRALIA

PRODUCTS

WORDS Liz Creagh

Windows

01

BREEZWAY LAUNCHES SECONDARY GLAZED LOUVRE SYSTEM

L 02 Azuma is capable of testing to Australian and international standards.

It was this expertise the team used to develop the new certification kit.

1. SOUND INSULATION

“We’ve been behind this cause for a long time and we’ve invested a lot in creating solutions to these tragic and preventable accidents,” says Nigel Long, CEO, ALG. “It was important for us to have all our businesses involved in this cause and Azuma’s self-certification is a vital part of that.

“This kit will help our customers implement the new regulations and ultimately help keep children safe at home.

“We’re very proud of our work around this issue and if the new restriction laws and some of our products help save just one life, it will all be worth it.”

For more information about the self-certification kit, contact Azuma at info@azumadesign.com.au or visit www.azumadesign.com.au/testing-kit

Through the use of two louvre galleries inside one frame, a significantly high STC rating of 38 is achieved to reduce outdoor noise.

2. WATER PENETRATION PERFORMANCE The Dualair System can achieve up to 600 pascal ratings at floor to ceiling heights. This is a 20 per cent improvement at window sizes twice as wide and three times as high.

3. THERMAL INSULATION U-values range from 2.4 to 3.3, giving comparable performance to double glazed windows with thermally broken frames.

01 A force gauge with 125 mm probe being used to test that an awning window meets fall prevention requirements.

02 A force gauge being used to test a screen.

FENESTRATION AUSTRALIA

ooking for a window system that optimises serenity, ventilation and protection from the elements?

Breezway’s new Altair® Dualair™ Louvre Component System has been developed to deliver a high performance, sophisticated, secondary glazed louvre system to the high end residential and commercial market. The system provides excellent ventilation to keep buildings naturally comfortable while offering the following key performance improvements.

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PRODUCT DETAILS Designed for installation into the Alspec® McArthur Evo™ and the Alspec® Hunter Evo™ Acoustic 150 mm Commercial Framing Systems, Breezway will be offering the Dualair System as a fully automated Powerlouvre™ System or a hybrid of automated and manual control.

SUPERIOR AESTHETICS Superior aesthetics are achieved through the primary and secondary window being identical window types and both contained within a single frame. Both Altair Louvres being in a single frame also reduce installation costs.

The outside louvre gallery can utilise glass blades for uninterrupted views.

Alternatively, aluminium blades or patterned glass can be used for adjustable external shading, privacy or decorative effects on the building façade.

The Dualair System is fully compatible with the Stronghold® System to satisfy Fall Prevention requirements thus making the system ideal for high rise residential or education projects.

For more information, visit www.breezway.com.au/dualair 49

PRODUCTS

Windows

DORIC DIVES INTO LOUVRE MARKET WITH SUPERB DESIGN

A

key focus for Doric is to support fabricators and provide consumers with the best products solutions available.

Doric surveyed system suppliers, fabricators and architects to ascertain their needs and what they considered to be the most important.

The response, a louvre gallery that could be easily integrated into any existing louvre system or be easily installed as a retrofit installation. Additionally, fabricators wanted to be able to adapt the louvre in-house to nonstock sizes as well as apply restriction when required.

Seeing the opportunity to use their skills and expertise to create a more flexible and user friendly product than what was previously available to customers, the company focused its attention to the louvre market.

The team at Doric wanted to capitalise on its strong history of innovation and Ventus louvres fall in line perfectly with the company’s innovative ethos. With a firm focus on innovation, Doric worked with Ventus to refresh, refine, and update the Ventus louvre and push this range to new heights.

“We’re very excited about this new product launch. At Doric we’re constantly working to raise the bar for the industry through innovative products. Customers want the products that they install to add value and Doric’s Ventus louvres are no exception,” said Residential Window Hardware Product Manager, Martin Hewett.

Doric’s Ventus louvre includes a host of features which make them fabricator friendly, easily installed and the

50

ISSUE 02

ideal window solution in creating an open, functional living environment.

Manufactured using the highest quality materials and rigorously tested above and beyond Australian Standards, Ventus louvres are designed to perform.

Featuring a unique, ergonomic handle design and nonscratch UV stabilised powder coat, the Ventus louvres give customers choice as well as providing ease to specify, order, stock and install.

Not only is the Doric’s Ventus louvre practical, the product has a sleek and elegant design and has been rigorously tested in NATA accredited facilities.

Fall prevention has become a requirement in recent months and to comply, louvres must not allow a sphere through an opening of 125 mm with 250 N applied.

The Doric’s Ventus louvre design allows the louvre to be restricted easily with the addition of purpose-built Restrictor Cams. This feature is great for fabricators and installers as they can be added at the factory or to existing stock when required. Another great feature of the Restrictor Cams is if a window were to require restriction, the Cams can be added after installation and this modification can be done quickly and easily on site for little cost.

As a testament to the integrity of the Ventus design, Doric is backing the product with a 10 year warranty.

For more information about Doric’s new Ventus louvres, contact your Doric sales representative on 1300 132 389.

WINTER 2018

FENESTRATION AUSTRALIA

ADVERTISEMENT

Windows

SIEGWARE AUST Architectural Innovations

+61 3 5368 1181 Are Your Energy Costs www.siegware.com.au Through The Roof?

80% of businesses pay too much for electricity!

Make it Cheaper has already helped save over $100,000 for AWA & NSSA members in the last two years - with average business savings of $1,200 per annum.

Are Your Energy Costs Through The Roof?

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save you.

Call us now on 02 8880 1471 OR Upload your energy bill via bit.ly/micawa

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SCM GROUP AUSTRALIA PTY LIMITED 359 Vardys Road Kings Park NSW 2148 1300 42 22 38 www.scmgroup.com

FENESTRATION AUSTRALIA

ISSUE 02

WINTER 2018

51

DIRECTORY

Windows

01

02

03

UPVC DOORS AND WINDOWS WWW.123WINDOWS.COM.AU

STANDARDS, REGULATIONS & ENERGY TRAINING IN 2018

T

he AWA has scheduled a series of training courses in 2018 on the recent and future changes to Australian Standards and the emerging energy efficiency requirements for residential construction in Australia.

The course structure is divided into two modules: Standards and Regulations, from 9:30 am to 12:30 pm, and Regulations and Energy, from 1:00 pm to 3:30 pm.

The morning session will cover the important aspects of: • AS 2047 - Windows and external glazed doors in buildings.

• AS/NZS 4284 - Testing of building façades.

• AS 1170.2 - Structural design actions - Part 2: Wind actions.

• AS 5203 - Protection of openable windows/fall prevention Test sequence and compliance method.

• AS 3959 - Construction of buildings in bushfire-prone areas.

With over 30 years building experience and 14 years as trusted window fabricators, Rob and Anthony Starcic, and the Coastal Windows team provide the highest quality professional service for residential and commercial projects.

2016 AWA Design Awards, Best Use of Windows Commercial New Construction over $5 Million, Winner: Coastal Windows & Doors, iAccellerate, University of Wollongong

02 4255 5777

The afternoon session will focus on the increased energy efficiency stringency to be implemented over 2019-2030 and what you need to do to be ready for these regulatory changes.

Also included will be an overview of the scheduled update to the Window Energy Rating Scheme (WERS) and its expected deliverables and outcomes.

For more information, or to register your attendance at any of the upcoming AWA training, visit www.awa.org.au/events

sales@coastalwindows.com.au

www.coastalwindows.com.au

01 Intermediate Fenestration in Brisbane, Queensland, on 18 & 19 April.

02 Intermediate Fenestration in Perth, Western Australia, from 8 & 9 May. 03 Intermediate Fenestration in Perth, Western Australia, from 8 & 9 May.

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FENESTRATION AUSTRALIA

WORDS Jann O’Connor

• The 2019 National Construction Code (NCC) and future expected changes.

DIRECTORY

PHOTOGRAPHER David Wierbowski

Windows

IMAGE DLG Aluminium & Glazing

AWA WELCOMES AI WINDOWS

Derrimut, VIC

ALLOY WINDOW AND DOOR

Shanghai, China

ALLVIEW WINDOWS AND DOORS

Coffs Harbour, NSW

ASPIRE GLASS SOLUTIONS

Burleigh Heads, QLD

AUSTWEL BUILDING MATERIALS

Chester Hill, NSW

CITY TO COAST GLASS AND GLAZING PTY LTD

Lakes Entrance, VIC

CREATIVE WINDOWS

Braeside, VIC

ENERPRO WINDOWS AND DOORS

Blacktown, NSW

HOLMESGLEN INSTITUTE

Holmesglen, VIC

KYRIOS GLASS AND ALUMINIUM

Unanderra, NSW

LECO ALUMINIUM

Greenacre, NSW

PLY GEM BUILDING PRODUCTS

Alberta, Canada

PRECISION GLASS AND ALUMINIUM

Katherine, NT

S & J GLASS

Webberton, WA

SMART WINDOW SOLUTIONS

Moruya, NSW

TRUE VISION WINDOWS AND DOORS

Old Guildford, NSW

TWEED COAST GLASS

Chinderah, NSW

WINDOWS NOW

Reservoir, VIC

FENESTRATION AUSTRALIA

AWA CALENDAR

ISSUE 02

7 June

INDUSTRY FORUM

Sydney, NSW

14 June

INDUSTRY FORUM

Adelaide, SA

19-20 June

TRAINING: Intermediate Fenestration

Melbourne, VIC

21 June

INDUSTRY FORUM

Melbourne, VIC

28 June

TRAINING: Standards, Regulations & Energy

Perth, WA

29 June

2018 DESIGN AWARDS Applications Close

10-11 July

TRAINING: Intermediate Fenestration

Sydney, NSW

14 August

TRAINING: Window Essentials

Sydney, NSW

17 August

Registration Closes FENESTRATION AUSTRALIA 2018

22 August

TRAINING: Standards, Regulations & Energy

Darwin, NT

22 August

INDUSTRY FORUM

Darwin, NT

28 August

AWA Board Meeting

19-21 September

FENESTRATION AUSTRALIA 2018

Port Douglas, QLD

17 October

TRAINING: Window Essentials

Sydney, NSW

WINTER 2018

53

WE HAVE THE PAST TO REINVENT THE FUTURE

ART. SRHP

AUTOMATIC SEALING ROBOT

OVERTAKE NORMALITY PERSUADE SKEPTIC SURPRISE INDUSTRY WWW.FORELSPA.COM

"HIGH PERFORMANCE"

Conveyor weight capability: 450 Kg/m Designed to work with stepped units up to 100 mm on 4 sides IGU thickness: max 100 mm th identifies faults with codes and images Self-diagnostic system that Possibility to process double, triple and quadruple IGUs Easy switch over system for double sealants

PH.: +61 3 9587 2488 E-MAIL: ENQUIRIES@OGA.COM.AU WWW.OGA.COM.AU

SCREENS IMAGE Amplimesh

Screens

56

56 CASE STUDY ABOVE AND BEYOND Amplimesh 58 CASE STUDY REDUCE THE RISK OF UNLAWFUL ENTRIES Prowler Proof 60 TECHNICAL FALL PREVENTION & THE PROTECTION OF OPENABLE WINDOWS 62 MARKETING PARTNERING WITH OTHER BUSINESSES MAY WELL BE THE NEW DISRUPTION Tim Reid

CONTENTS

63 SALES SELLING IN AN AUSTRALIAN VOICE Elliot Epstein 64 NEWS INVISI-GARD® 2018 NSSA INDUSTRY FORUMS & TRAINING YOUNG MEMBER PROFILE 66 DIRECTORY NSSA CALENDAR NSSA WELCOMES

PROUD CONTRIBUTORS TO THE NSSA DEVELOPMENT FUND

FENESTRATION AUSTRALIA

ISSUE 02

WINTER 2018

55

CASE STUDY

Screens

ABOVE AND BEYOND P

erth’s new stadium has been receiving national attention, not only for being a world-class stadium, but also for its commitment on delivering 100,000+ fans to and from the stadium via public transport, through a modern train network. East Perth Train Station is a key platform and a part of the stadium precinct area, using an advanced pedestrian overpass to cope with masses of sport and event patrons.

The screens of the overpass have a nice, open, airy feel and provide shade on hot Perth days, whilst still offering great visibility and light transmittance. However, there is a serious side, they are ‘anti-throw’. This means they are in place to ensure no damage is caused to passing trains and commuters from a flying object. They are also a part of an overall design to reduce opportunistic external vandalism.

Amplimesh Security Screens Stainless Steel Mesh product SupaScreen was installed by NSSA member, Louie’s Flyscreens.

For more information, visit amplimesh.com.au

56

WORDS Jack Ryan

“SupaScreen has undergone recent independent impact testing to ensure it is the product of choice for commercial projects like these. Being so close (500 m) to the Swan River, the project managers knew that they needed a product that could not just handle the people traffic, but handle all the elements, and that is where SupaScreen with its 316 marine grade stainless mesh really stood out,” explains Jack Ryan, Business Manager for Amplimesh Security Screens, Capral Aluminium.

“We are building an impressive catalogue of commercial projects working closely with architects, developers and our Amplimesh Dealer Network, and this recent high profile installation showcases this.”

ISSUE 02

WINTER 2018

FENESTRATION AUSTRALIA

CASE STUDY

Screens

FENESTRATION AUSTRALIA

ISSUE 02

PROJECT

East Perth Train Station

FABRICATOR

Louie’s Flyscreens

SYSTEM

Amplimesh SupaScreen®

WINTER 2018

57

CASE STUDY

Screens

SECURITY SCREENS

REDUCE THE RISK OF UNLAWFUL ENTRIES

R

esidential burglaries impacted 1.4 per cent or nearly 24,000 residences in Queensland in 2016/2017. An increase of 18 per cent on the previous year.

Residential burglary, also known as unlawful entry with intent - dwelling, is broken into two categories; unlawful entry without violence - dwelling and unlawful entry with violence - dwelling.

The occurrence of residential burglary is frequently attributed to its opportunistic nature. They are usually unplanned, and, in many cases, occur while the homeowner is at home and has left doors or windows open.

This was the case for Camille in her Ascot, Queensland, home. While gardening one day, Camille heard a noise inside. On walking into her home, she found a man standing in her lounge room. When he saw her, the man fled, luckily without causing Camille any harm.

Sadly, this isn’t the case for some homeowners, with a 17 per cent increase over the previous year in unlawful entry with violence - dwelling in 2016/2017.

There are simple prevention strategies targeted at reducing the opportunistic nature of burglaries.

Security screens are one of these strategies.

58

To be called a security screen, the six separate tests of Australian Standard (AS) 5039:2008 must be passed by the same test sample.

The tests include dynamic impact test, jemmy test, pull test, probe test, shear test and knife shear test.

Doors must also include specified hardware, such as triple point locks and pin cylinders.

All Prowler Proof security products have passed the Australian Standards tests with ease. But a security screen is only as strong as its installation.

AS 5040:2003 includes installation guidelines that need to be followed when installing a security product. The Standards include requirements in regards to fastener spacing, types of fasteners that can be used and if interlocks are required.

Camille chose Prowler Proof ForceField® to ensure she can continue to enjoy her home and lifestyle without any future risk of intruders. ForceField not only provides a physical barrier, should someone attempt to enter her home, but also acts as a visual deterrent from the street, as opportunistic burglars see that her home is no longer as easy target.

For more information, contact Prowler Proof on +61 7 3363 0666 or visit www.prowlerproof.com.au

ISSUE 02

WINTER 2018

FENESTRATION AUSTRALIA

CASE STUDY

WORDS Amanda Old

Screens

FENESTRATION AUSTRALIA

ISSUE 02

WINTER 2018

59

TECHNICAL

Screens

FALL PREVENTION

AND THE PROTECTION OF OPENABLE WINDOWS

T

he National Construction Code (NCC) specifies various requirements for the prevention of falls from openable windows. The intent of these requirements is to limit the risk of a person (especially a young child) falling through an openable window, and are divided into two categories:

• Two metres or more from a floor through an openable window in a bedroom or any room in a class 9b child care facility or strata title unit in New South Wales, or

1. All windows where the potential fall is four metres or more.

Generally, the options provided by the NCC that are deemed to provide protection are:

2. Windows in bedrooms of Class 1, 2, 3 and 4 buildings, and any room in Class 9b Early Child Care Centres where the potential fall is two metres or more.

NOTE The New South Wales Strata Schemes Management Regulation 2016 requires protection to windows in any room where the potential fall is over two metres.

A window opening must be provided with protection where people could fall:

• Four metres or more from a floor through an openable window in any other room.

• A fixed device attached to the openable part of a window, or • A fixed screen across the openable part of a window.

In either case, the device or screen must: • Restrict any openings of the window or screen so that a 125 mm sphere cannot pass through, and • Resist an outward horizontal action of 250 N against the window being restrained by the device or screen.

Restrictions may require to be permanent or child-resistant depending on a number of factors: the room usage; the height above the outside surface; the height of the lowest opening; and if there are climbable elements.

Where a child resistant release mechanism is required it may be removed, unlocked or overridden but should always be operational when children are present.

AS 5203 - Protection of Openable Windows/Fall Prevention - Test Sequence and Compliance Method sets out methods for determining the performance of a barrier screen and a restricted window opening to a level of force specified in the NCC. NSSA Members can download the Key Message and ABCB Guideline from the NSSA website for more information. Visit www.nssa.org.au

IMPORTANT NOTE It is the responsibility of the person fitting the device or screen to verify that it meets the requirements and provide evidence of compliance.

A Security Screen conforming to AS 5039 meets the NCC requirements and must be either permanently fixed or have child-resistant fittings depending upon the specific window the requirements.

Products that cannot meet the requirements for opening size and force requirements DO NOT conform to the National Construction Code.

No opening or climbable element below 865 mm.

No opening below 1700 mm.

NO RESTRICTION

RESTRICTION OR SCREEN MUST BE CHILD RESISTANT

Climbable element between 150 mm and 760 mm of floor.

Opening within 865 mm of floor.

RESTRICTION OR SCREEN MUST BE PERMANENT

CHILD RESISTANT means that a key, Allen key, screwdriver, spanner or the coordinated use of two hands is required to open the window beyond 125 mm.

PERMANENT means that a restrictor or screen is securely fixed in position (e.g. a screen blind riveted to the window frame) so it cannot be unlocked, overridden, or is very difficult to remove without, for example, a drill.

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ISSUE 02

WINTER 2018

FENESTRATION AUSTRALIA

MARKETING

PARTNERING WITH OTHER BUSINESSES MAY WELL BE THE NEW DISRUPTION

PARTNERING WITH OTHER BUSINESSES MAY WELL BE THE NEW DISRUPTION

TIM REID Small Business Big Marketing

C

ollaboration and partnerships may well be the new disruption, as more and more small to medium-sized businesses have begun to realise there are potentially greater benefits from working together rather than going it alone.

According to the American Express Business Collaboration Index, Australian Small and Medium-sized Enterprises (SMEs) stand to gain billions of dollars through effective collaborations. Not only do more and more businesses want to work together, but increasingly it seems, those that do profit big time from it.

More than 700 business owners from small to medium-sized Australian businesses took part in this Amex initiative, drawn from 15 different industries and locations nationally.

With the power of collaboration being proven time and time again as a mission-critical approach to business, a significant number of business owners see collaboration as a core part of their business marketing strategy.

‘So, how can I effectively partner with other business, using collaboration to grab a slice of that pie?’

Well, it’s not as complicated as it may seem.

01 The Negroni: Collaboration between Four Pillars Gin and Hunting For George glassware led to both 'Happy Hour' and 'Meet the Maker' features on the successful Hunting for George blog.

01

The simplest way to partner with other businesses is to identify a business that you already have a relationship with, that also has the attention of your ideal buyer.

Then simply figure out what you both can do together in order to get more reach, more awareness, and ultimately more sales.

To this end, mortgage brokers could team up with real estate agents. Vets could team up with dog washers. Gyms could collaborate with health food stores.

A simple example of a marketing collaboration is where the very hip online homewares brand Hunting For George teamed up with the equally cool Four Pillars Gin. They produced an educational and engaging blog post on how to create a Bloody Floradora cocktail (using the Four Pillars Gin and Hunting For George glassware).

Is the business collaboration penny dropping yet? Excellent. Then let’s take it to the next level:

Tim’s 9 steps to creating highly profitable partnerships through collaboration

1. Get clear on what you’re trying to achieve with a magnitude of 10X. 'Set it to hit it!'

2. Make a list of what you’re missing in your business.

3. Identify who’s got what you need.

4. List what you have that they could benefit from.

5. Create a compelling offering for these potential partners.

6. Produce a partnership brochure that communicates your value proposition.

7. Make it ridiculously easy for these partners to say, 'Yes!' 8. Show gratitude when someone agrees to your partnership request.

9. Do it all again.

Tim Reid is host of the Small Business Big Marketing podcast, Australia’s number one marketing show. For more information, visit smallbusinessbigmarketing.com

JOIN THE NSSA WWW.NSSA.ORG.AU 62

ISSUE 02

WINTER 2018

FENESTRATION AUSTRALIA

IMAGE Anson Smart

Screens

SALES

Screens

SELLING IN AN AUSTRALIAN VOICE ELLIOT EPSTEIN Salient Communication

F

or a hard-working, resilient, funloving nation, we Aussies have not exactly led the world in innovation.

Yes, we have pockets of ground breaking success, such as the Cochlear Implant, Penicillin, the Pacemaker and even the WiFi you’re using right now. But we don’t have a Silicon Valley or an Israeli technology culture.

So, we import stuff like Ikea furniture, European cars and sales methodologies.

We deploy these methodologies despite a glaring mismatch between the natural, conversational Aussie style of communication and the prescriptive methods these techniques and templates recommend.

We do not have the formality of France, Germany or even the United Kingdom.

We do not inherently have the ‘control the sale’ mentality of Donald Trump’s America. We also do not have the hierarchies and reverence of China, Singapore, Japan or Korea.

industry.

So, why would we change our language, style and approach simply because we’re engaged in selling?

They want someone who says, ‘Mate, you haven’t got enough budget to do what you really need to do,’ as opposed to, ‘I’ll see what I can do on the price to get it over the line.’

In fact, we should be exporting our conversational style to the world because in B2B sales today, clients are sicker than ‘The Donald’s’ hair at being pushed, challenged and sausage machined to buy.

They want someone they can trust to listen (and I don’t mean for buying signals). They want someone who can pitch an idea only when it’s in full context of the client’s overall success.

They want someone who is authentic, not doing a really good job of pretending to be authentic.

It is liberating, exciting, natural and engaging for clients when you speak like a real human being rather than sounding like Siri reading a sales playbook.

I’m calling it AUSthenticity. Now that’s not only going to help you win business wherever you are in the world, it’s worth bottling and exporting.

Clients don’t want your canned, qualifying questions – they know what you’re trying to do. They don’t want your hubris, when you tell them you know better when they have 25 years experience in their own

Elliot Epstein is a leading Australian sales expert and the author of the number one international best seller, ‘Confessions of a Pitch Consultant’. For more information, visit www.salientcommunication.com.au

NSSA TRAINING 12 April 2018 STANDARDS & REGULATIONS Sydney, New South Wales Jorge Henao (Artilux Australia); Ben Ide (ASSA ABLOY Australia); Daniel Johnston, Teri Johnston (Bay & Basin Security Doors); Paul Hope (Bayside Security Doors); Jay Bond (Decoview Pty Ltd); Ken Dilucchio (Doric Products - Sydney); Ian Harkin (Elite Security Screens and Doors P/L); Mario Bellizzi (Gaymoir Products); Michael Morris, Russell Vincent (Prowler Proof); Renee Davey, Brandon Wickett-Rooke (PRW Window Services Pty Ltd).

17 April 2018 STANDARDS & REGULATIONS Brisbane, Queensland Andrew Wilson (Ajay Security); Corey Phillips (Alspec); Andrew Georgiou (CommandeX Pty Ltd); Steve Daly, Derek Tidey (Crimsafe Security Systems); Shane Brown (Darley Aluminium); Jason Brown (Decoview Pty Ltd); Jason Howitt, Wendy Howitt (Down Under Insect Screens & Security Pty Ltd); Robert Barns (Interlock Screen & Door Services); Clive Franklin (K&B Security Doors & Screens); Anthony Bartlett (Morris Screens Manufacturing); Michael Cuffe, Adam How, Amanda

FENESTRATION AUSTRALIA

Old, Shane Smith (Prowler Proof); Beau Blakemore, Cameron Bradshaw, Lee Dix, Adam Gregory (Queensland Security Screens); Russell Gander (Safehome Security Screens Pty Ltd); Dyson Wood (Scorpio Screens & Blinds Pty Ltd); Jason Solomon (Solomons Security & Blinds Pty Ltd); Ben Morris (Starline Security & Home Improvements); Oscar Lister, Sam Lyons (Supaview Security & Sunscreen); Pat Pannunzio, Francis Boyle, Graeme Doyle, Greg Obrien, Andrew Penn, Shane Rothero (Ullrich Aluminium).

1 May 2018 STANDARDS & REGULATIONS Melbourne, Victoria Ozel Duman, Tony Hsu (A&L Windows Pty Ltd); Dean Sorensen (Accent Aluminium Windows and Doors); Glenn Robinson (Alchin Long Group); Drew Anthony, Tony Furina, Oscar Hooke, Adrian Jarvis, Ryan Martin, Nigel Proctor, Ian Wang (Anthony Innovations Pty Ltd); Nalin Guruge (Finadri Windows Pty Ltd); Craig Caspersz, Richard Datko, Adam Ford, Samantha Lanigan, John Shelton (Gainsborough Hardware Industries Limited); John Higgins, Jason Pitt (Geelong Security Doors); Danny Pegorin (Hickory Constructions

ISSUE 02

WINTER 2018

Group Pty Ltd); Greg Allingham (MSD Melbourne); Michael Morris, Amanda Old (Prowler Proof); Paul Lohan (Rylock Pty Ltd); Greg Adlington, Katrina Adlington, Aaron Godwin, Ganina Kellas (Warragul Screens and Glass).

2 May 2018 STANDARDS & REGULATIONS Adelaide, South Australia Adrian Dow, Jasna Kupres (Aluminium Security Industries - ASI); Joel Horton (ASSA ABLOY Australia); Debbie Heinze, Nick Heinze (BTH Security Doors & Screens); Grant Maynard (Down South Security Doors and Screens);

10 May 2018 STANDARDS & REGULATIONS Perth, Western Australia Gerard Prosper, Ciane Rogers, James Whitehouse (Capral Aluminium); Ryan Waine (Central Screens & Locks); Kevin Smith (Central Security Manufacturing P/L); Chris Bowey (Ezyfit Doors); Triston Overmars, Nathan Port (Jason Windows); Josephine Butler (LGA (WA) Pty Ltd); Steve Lewis, Ryan Williams (Louie's Flyscreens Pty Ltd); Errol Stone (Rhino Security Doors and Windows).

63

NEWS

Screens

2018 NSSA INDUSTRY FORUMS & TRAINING COURSES 01

02

I

n May, the NSSA wrapped up another successful series of state Forums for 2018. Over the course of the five events, held in Sydney, Brisbane, Melbourne, Adelaide and Perth, 128 members and non-members attended to hear about the growth of the Association and the development of current and future training and technical programs.

With the exception of Brisbane, the Forums commenced with a networking breakfast followed by an hour of sessions. The evening Brisbane Forum was followed by dinner.

03

INVISI-GARD®

WITHSTANDS THE HEAT!

O

n 27 December, 2013, more than 40 firefighters on six trucks worked to put out a fire that had broken out at the Korean Karaoke Bar in Burwood, New South Wales, and threatened to spread to adjoining residences.

The fire is believed to have broken out around 4:30 am in the kitchen of the karaoke bar. Around 20 residents of the neighbouring boarding house were evacuated to escape the smoke filling the corridors. Two people were rescued by firefighters with one woman rescued from a third story window around 5.45 am. All were treated by paramedics at the scene and taken to hospital.

The karaoke bar was severely damaged by the fire, while the adjacent boarding house suffered minimal and mainly cosmetic damage. Much of the damage to the residential building was caused by smoke, heat and water from the fire hoses.

The subsequent investigation revealed that the main damaged wall experienced temperatures in excess of 800 degrees Celsius. Had the fire penetrated the building it could have been a completely different story for the 50 or so residents.

The boarding house residences were constructed with CSR Gyprock Fyrcheck™ plasterboard and windows fitted with 64

fixed Invisi-Gard® screens to meet all relevant fire safety standards.

Invisi-Gard® screens are constructed from fire rated, grade 316 stainless steel mesh.

Only one screen was totally damaged the one directly above the fire’s ignition point. This screen remained fixed to the building as the fire was extinguished before it reached its rated ‘failing time’.

Further along the corridor, the screens remained as installed, maintaining structural integrity. However, it was noted that the window glass had cracked.

Upon visiting the site, a CSR representative reported, “[T]he building had been incredibly built...to be exposed to such high heat and prevent the fire from entering the boarding rooms is credit to the builders – no short cuts were taken.”

In conjunction with these events, the NSSA’s inaugural training courses were held on Standards & Regulations.

This industry first was developed and delivered by the Australian Fenestration Training Institute (AFTI).

The half day program covered relevant state and territory requirements, the National Construction Code, industry applicable Australian Standards, fall prevention, cyclonic screens and wind loading, and crevice corrosion.

The training courses were enthusiastically attended by members and non-members alike and the feedback has been very positive.

01 The NSSA Melbourne Industry Forum & Breakfast was held at the Clarion Hotel on Canterbury, 1 May, 2018.

02 The Melbourne NSSA Standards & Regulations training course followed the Forum.

03 John Leslie presented at the Melbourne NSSA Standards & Regulations Training Course.

04 Perth NSSA Standards & Regulations training was well attended at the Novotel Perth Langley on 10 May, 2018.

05 The NSSA Brisbane Industry Forum & Dinner was held at The Glen Hotel on 14 April, 2018.

The building has since been rebuilt using Invisi-Gard® fire attenuation screens.

PRODUCT

Alspec Invisi-Gard®

FABRICATOR

PRW Window Services

BUILDER

Dynamic Project Management Pty Ltd

01 Damaged Invisi-Gard® screen, exterior view.

02 Damaged Invisi-Gard® screen, interior view.

03 The most seriously effected screen was directly above the ignition point of the hotel kitchen.

ISSUE 02

WINTER 2018

FENESTRATION AUSTRALIA

NEWS

Screens

01 01

NSSA YOUNG MEMBER PROFILE:

JOSIE HARRIS

02

H

i my name is Josie Harris. I’m the Security Screens Manager for LGA (WA) over in Bunbury, Western Australia.

WHICH BRAND OF SECURITY SCREEN DO YOU MANUFACTURE? Amplimesh: SupaScreen® and IntrudaGuard®.

HOW LONG HAVE YOU BEEN WITH LGA? Approximately seven years.

WHAT DO YOU LOVE MOST ABOUT YOUR JOB?

03

I love the fact that even after seven years I am still learning new things about the industry daily. I also love the team I work with.

WHAT IS THE MOST CHALLENGING PART ABOUT YOUR JOB? The day after the annual Amplimesh Dealership Meetings.

WORDS Stephanie Grigg

WHAT IS YOUR FAVOURITE HOLIDAY DESTINATION? Canada.

WHAT IS YOUR FAVOURITE BAND AT THE MOMENT?

04

Karnivool and Rise Against are my favourite bands and probably always will be.

WHAT IS YOUR FAVOURITE SPORTS TEAM? West Coast Eagles (I’d probably be single, homeless and jobless otherwise).

WHAT IS YOUR FAVOURITE MOVIE? I like all movies apart from horror movies!

But, if I have to choose an all time favourite, I’d have to say 8 Mile.

IF YOU HAD DINNER WITH A CELEBRITY, WHO WOULD YOU INVITE?

05

FENESTRATION AUSTRALIA

Well probably Walt Disney, but I assume he couldn’t make it for obvious reasons.

So I’ll go with Ryan Reynolds.

ISSUE 02

WINTER 2018

02 01 The LGA (WA) office and factory in Bunbury, Western Australia.

02 Josie Harris, Security Screens Manager, LGA (WA).

WHAT IS THE BEST LOCAL EATERY? Market Eating House.

WHAT DOES IT MEAN TO BE APART OF THE NSSA? It means that I have someone that can answer those difficult and sometimes surprising questions. Also, its nice to feel that we have some back up, knowing there is an association that is encouraging legit security companies and processes.

65

DIRECTORY

Screens

NSSA CALENDAR 29 June

2018 DESIGN AWARDS Applications Close

19 - 21 September

FENESTRATION AUSTRALIA 2018

IMAGE Crimsafe

Port Douglas, QLD

NSSA WELCOMES

66

ADVANCED SECURITY DOORS & SCREENS

Oakdale, NSW

MIZA HOME SECURITY

Eight Mile Plains, QLD

AFFINITY WINDOWS

Canning Vale, WA

OUTLOOK SECURITY SCREENS AND DOORS

Griffin, QLD

AJAY SECURITY

Berrinba, QLD Rossmoyne, WA

BAY & BASIN SECURITY DOORS

Wandandian, NSW

RHINO SECURITY DOORS & WINDOWS

BD SCREENS & BLINDS

SCORPIO SCREENS & BLINDS PTY LTD

Arundel, QLD

Redland Bay, QLD

BGC WINDOWS

Canning Vale, WA

SCREEN & BLIND MASTER

Helensvale, QLD

CUSTOM SCREENS & SECURITY PRODUCTS

Bassendean, WA

SHELLHOLD PTY LTD

Matraville, NSW

Chipping Norton, NSW

SHIRE SECURITY DOORS & SCREENS

Engadine, NSW

DECORATIVE IMAGING PTY LTD

THE FLYSCREEN MAN

Botany, NSW

DOWN SOUTH SECURITY DOORS AND SCREENS

Woodcroft, SA TOTAL SECURITY LOCKSMITH

Wendouree, VIC

GLASS 24/7 PTY LTD

Taree, NSW TRIPLE A SECURITY

INSTYLE SECURITY DOORS & SCREENS

Minto, NSW

Summer Park, QLD

TRUE BLUE SECURITY

Morayfield, QLD

JARB PTY LTD

Narrabundah, ACT

Queanbeyan, NSW

LOUIE’S FLYSCREENS PTY LTD

Greenwood, WA

VALLEY SECURITY DOORS & SCREENS

ISSUE 02

WINTER 2018

FENESTRATION AUSTRALIA

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