BuiltView Magazine 01 Spring 2019

BUILTVIEW ISSUE 01 SPRING 2019

STATE CHAPTERS

CASE STUDY

AUSFENEX19

CASE STUDY

STATE DESIGN AWARDS & GALA DINNERS

A FIRST FOR AUSTRALIA

SHARE THE VISION & PHOTO GALLERY

CHALLENGE ACCEPTED

24

34

58

68

Danxia

Hinge Door The Archie Mortice Lock range is designed for residential and semi-commercial hinge doors.

Danxia

Bi-Fold Door The Archie Bi-Fold Mortice Lock range is suitable for aluminium and timber doors.

Hinge Door Solution CONNECTING PEOPLE AND SPACES www.archiehardware.com

info@archiehardware.com

@archiehardwares

@archie_hardware

CONTENTS

BUILTVIEW

EDITOR'S NOTE:

ISSUE 01 SPRING 2019

SHARE THE VISION Welcome to the first issue of BuiltView magazine! As an amalgamation of Fenestration Australia (AWA) and Glass Australia (AGGA) magazines, BuiltView magazine provides a consolidated publication for the entire glass, glazing, window and security screen industries.

06 WORDS FROM YOUR ASSOCIATIONS JEFF ROTIN CLINTON SKEOCH MICHAEL HENRY

In our Editorial section, Greg Holmes tells us everything we need to know ‘when the machines takeover’ in his article on artificial intelligence; David Esler takes an indepth look at sales leadership and the digital age; HIA Economist, Angela Lillicrap, provides an analysis on stamp duty revenues; Harry McDonald highlights the importance of flexible work arrangements; Kate Liptrot provides a broad overview on insurance available to businesses operating in the manufacturing sector; and Ross Fox explains why it’s important for your business to manage its waste properly.

9 EDITORIAL 10 TECHNOLOGY AI: WHAT YOU NEED TO KNOW WHEN THE MACHINES TAKE OVER Greg Holmes

The Windows & Glass section opens with a state-by-state wrap up of the State Design Awards and Gala Dinners. JP Hardware Supplies and All Points Glass are featured in our Member Profiles, and we take a look at two Case Studies – the Red Shard Wall Project by JH Glass Innovation and the new NDIS headquarters in Geelong by Glassworks. Russell Harris writes compelling articles on non-conforming products in the building industry, energy efficiency regulations and reforms, and provides a technical update.

Jann O’Connor covers training in the glass and window industry.

12 PEOPLE SALES LEADERSHIP & THE DIGITAL AGE David Esler 16 ECONOMY STAMP DUTY: WHAT GOES UP MUST COME DOWN Angela Lillicrap 17 LEGAL FLEXIBLE WORK ARRANGEMENTS - WHAT HAPPENS TO THE EMPLOYMENT CONTRACT? Harry McDonald

Congratulations to all of the AusFenEx19 Design Award winners and to all those who submitted such outstanding projects for consideration. This year, we received our largest amount of entries highlighting that the Design Awards are a showcase of excellence across our industries.

I would also like to congratulate our Industry Award winners - all of whom have made exemplary contributions to our industry.

19 INSURANCE INSURANCE IN MANUFACTURING Kate Liptrot

I hope the AusFenEx19 photo gallery provides you with an overview of this outstanding event, hosted by Jessica Rowe at the International Convention Centre, Sydney.

Thank you to all of our wonderful sponsors who made AusFenEx19 possible and to our exhibitors, speakers and delegates who made it such a success.

21 ENVIRONMENT DON'T BE A CASUALTY OF THE WAR ON WASTE Ross Fox

The Screens section features Case Studies on pairing different screening products to fit all requirements from Prowler Proof; ScreenGuard security screens for louvre windows from Darley Aluminium; and Amplimesh sets the standard on stacker doors here and overseas from Capral Aluminium. In his article, Elliot Epstein states that there is never a place for lying in professional selling; we take a look at a unique project from Artarmon Doors & Screens; and meet young NSSA member, Jack Lowman. We also provide an overview on the NSSA industry Forums and training for 2019.

21

Happy reading and we hope you join us for the next stage in our journey of BuiltView magazine.

GARY SMITH Editor BuiltView Magazine

4

ISSUE 01

SPRING 2019

BUILTVIEW

CONTENTS

23

WINDOWS & GLASS 24 STATE CHAPTERS STATE DESIGN AWARDS & GALA DINNERS 30 MEMBER PROFILE A REPUTATION TO LIVE BY JP Hardware Supplies 32 MEMBER PROFILE ALWAYS ON POINT All Points Glass 34 CASE STUDY A FIRST FOR AUSTRALIA JH Glass Innovation 36 AWARDS 2019 INDUSTRY AWARDS 38 TECHNICAL ANOTHER DAY, ANOTHER HEADLINE ENERGY EFFICIENCY: A BRIEF GUIDE TO REGULATION AND REFORM INTO THE FUTURE

45 NEWS BUNNINGS TRADE EXPO GLASTON TABERNERS WINDOWS DECO GLASS ONTIME

59

51 PRODUCTS DORIC PRODUCTS 54 TRAINING TRAINING IN THE GLASS & WINDOW INDUSTRY FENESTRATION DIPLOMA COMPLETED TRAINING 57 DIRECTORY AGWA CALENDAR AGWA WELCOMES 58 AUSFENEX19 2019 APPRENTICE OF THE YEAR AWARD SHARE THE VISION PHOTO GALLERY

TECHNICAL UPDATE Russell Harris 42 CASE STUDY $60M NDIS HEADQUARTERS, GEELONG – HOW A DYNAMIC GLASS FAÇADE IS SET TO TRANSFORM THEIR NEW WORKPLACE Glassworks

65 SCREENS 66 CASE STUDY PAIRING DIFFERENT SCREENING PRODUCTS TO FIT ALL REQUIREMENTS Prowler Proof 68 CASE STUDY CHALLENGE ACCEPTED SCREENGUARD SECURITY SCREENS FOR LOUVRE WINDOWS Darley Aluminium 70 CASE STUDY TEN OUT OF TEN - AMPLIMESH SETS THE STANDARD ON STACKER DOORS HERE & OVERSEAS Capral Aluminium

73 NEWS UNIQUE JOB YOUNG MEMBER PROFILE 74 NSSA INDUSTRY FORUMS LEARN. ENGAGE. NETWORK FORUMS - VICTORIA, NEW SOUTH WALES & QUEENSLAND WORDS FROM OUR MEMBERS

70

76 NSSA TRAINING AUSTRALIAN FENESTRATION TRAINING INSTITUTE STRATEGIC PLAN 78 DIRECTORY NSSA CALENDAR NSSA WELCOMES

71 SALES THE TRUTH IS OUT THERE Elliot Epstein BUILTVIEW

ISSUE 01

SPRING 2019

5

WORDS

WORDS FROM BuiltView Magazine is a quarterly publication of AWA-AGGA Limited and the National Security Screen Association.

JEFF ROTIN

EDITOR

Chairman of the Board, AGWA

Gary Smith SUB-EDITOR Melissa Douglas

I

t is with much excitement that I welcome you to the new BuiltView quarterly magazine. As a time for renewal and regeneration in nature, it is fitting that we launch our new name and branding as the Australian Glass and Window Association (AGWA) in spring.

LAYOUT & GRAPHIC DESIGN Melissa Douglas CONTRIBUTORS Maria Babic, Peter den Boer, Colm Clinton, Wayne Cook, Claudene Damianakis, David Esler, Kristen Fillery, Ross Fox, Kelly Gleeson, Adrian Grocott, John Grofton, Russell Harris, Michael Henry, Greg

As we all get used to the new acronym, I know some may feel that it has taken a long time to move a relatively short distance in terms of our new name. However, I can confirm it was the result of much debate and conjecture, with some much more radical options also considered. In the end, the Board and Executive believed it was important that members, industry stakeholders, government and international affiliates were not confused by our name or left in any doubt as to the industry we represented. The simple and efficient name we have chosen hits that mark while also continuing to mean something to a person driving behind a truck, van or ute, which may be adorned with an AGWA member sticker.

Holmes, Jill Johnson, Kim Kelly, Ellen Kelman, Lucy Kendall, Angela Lillicrap, Kate Liptrot, Jack Lowman, Gerard McCluskey, Harry McDonald, Jann O'Connor, Mark Weir, Amanda Old, Ian Oswald, Jeff Rotin, Jack Ryan, Clinton Skeoch, Gary Smith.

EDITORIAL & ADVERTISING ENQUIRIES Stephanie Grigg +61 2 9498 2768 stephanie.grigg@agwa.com.au PUBLISHED BY AWA-AGGA LIMITED ABN 57 629 335 208

In addition to the new name, magazine and refreshed branding that is now in circulation, there has been much activity in terms of State Chapter meetings and Galas. I personally had the pleasure of attending the Victorian Gala, my first state Gala, and was extremely impressed by the venue and the level of effort and organisation that went into the event. It was a marvellous night, enjoyed by all I spoke to, with similar feedback received from the other Gala events held around the country. We ex-AWA people never knew how much fun AGGA members were having!

SYDNEY - HEAD OFFICE Suite 1, Level 1, Building 1, 20 Bridge Street, Pymble NSW 2073 t. +61 2 9498 2768 e. admin@agwa.com.au www.agwa.com.au PRINTED BY ROOSTER IMC www.rootserimc.com.au Our printer conforms to the ISO-14001 environmental management

After many months and countless hours of preparation, AusFenEx19 was a fantastic event. It was wonderful to see our members coming together for the benefit of the entire industry.

standard and the ISO-9001 quality management standard.

DISTRIBUTED BY D & D MAILING SERVICES

Finally, I would like to take this opportunity to thank and congratulate all members who took the time and effort to enter into the various state and national awards. The quality of submissions was outstanding and I whole-heartedly congratulate all of the winners – well done!

www.ddmail.com.au BuiltView Magazine is proudly packaged in Biowrap, 100 per cent degradable plastic wrapping.

DISCLAIMER Copyright © 2019. All rights reserved. Reproduction in whole or part without written permission from AWA-AGGA Limited is strictly prohibited. It is impossible for the publisher to ensure that the advertisements and other material herein comply with the Australian Consumer Law Competition and Consumer Act 2010.

Readers should make their own inquiries in making decisions and where necessary seek professional advice.

COVER IMAGE NDIS Headquarters, Geelong, page 42. IMAGE: Glassworks.

CONTENTS IMAGES LEFT: Don't be a Casualty of the War on Waste, page 21. IMAGE: Shutterstock.

RIGHT TOP: AusFenEx19, page 59. IMAGE: Fotogroup.

RIGHT BOTTOM: Ten Out of Ten, Amplimesh Sets the Standard on Stacker Doors Here and Overseas, page 70. IMAGE: Capral Aluminium.

6

ISSUE 01

SPRING 2019

BUILTVIEW

WORDS

YOUR ASSOCIATIONS CLINTON SKEOCH

MICHAEL HENRY

Executive Director & CEO, AWA-AGGA Limited

Chairman of the Board, National Security Screen Association

A

s we enter the last stretch of the year, I am always amazed at how quickly the months pass, with the lead up to Christmas just around the corner. However, to say this year is progressing more quickly than usual is, from my perspective, an understatement!

In the last nine months, the new Association has been working extremely hard to transform all the services and value that both organisations brought to members, into something even bigger and better. Nowhere is this more evident than at the recent AusFenEx19.

The conference in Sydney’s Darling Harbour was the culmination of hundreds of hours of careful planning and execution by the AGWA team and, when it came time to shine, it did. Over 1,400 people attended the conference events and exhibition, listened to conference sessions or simply caught up at one of the many social activities that were held over what were some jam-packed days.

For those who came to our National Gala Dinner, I can simply say - what a night! I believe we have developed a great formula for these functions that we will continue to hone and develop over the years to come. The opportunity for members to be recognised at a state or territory level and then compete against the best of what Australia has to offer in the National Awards not only lifts the bar for everyone, but provides the opportunity to celebrate everything that is great about our industry. While the night belonged to the many deserving winners, both in the Design and Industry Awards, it is fair to say it was a great night that was enjoyed by everyone.

As we move ahead, I encourage you all to continue to seek out the value that comes from engaging in Association activities. I look forward to working with the dedicated AGWA team to continue building on the valuable benefits each of you receives as a member of our new Association. 

A

s a result of the recent merger between the AWA and AGGA, becoming the Australian Glass and Window Association (AGWA) a new era for members, and a new magazine, has come.

With the new BuiltView magazine, from the NSSA's perspective, we are very excited to continue on where Fenestration Australia magazine left off by maintaining the SCREENS section of the magazine. SCREENS is an entire section dedicated to the Australian security screen industry.

So, when you get the chance, flick to the back and enjoy reading about what our members and the NSSA have been up to.

Over the past seven months or so there has been a lot of progress at the NSSA, with the continuation of membership growth and overall membership engagement. It has been fantastic to see more and more people following us on Facebook and LinkedIn, sharing our posts and, in general, advocating the benefits of being a NSSA member. I would like to thank all our members who have actively participated in any of the industry forums and training, who have contributed to either the technical or marketing committees, or to the Board of the NSSA. Your effort and contribution have been very much appreciated and it is great to see the industry working together, focusing on improving and growing it.

Congratulations to all the NSSA Design and Industry Award entrants and winners for 2019. This is our second year being involved in the awards night, and I hope that everyone had a fantastic evening. It is always great to showcase the wonderful work that has been achieved by our members, and I would also like to thank everyone who attended or exhibited at AusFenEX19 in Sydney this year. It was fantastic to see everyone involved in this awesome event. I hope that you enjoyed the exhibitors stands, presentations and networking opportunities.

Finally, I would like to wish everyone all the best for this busy season. I hope that it runs smoothly and is a successful one.

BUILTVIEW

ISSUE 01

SPRING 2019

7

Integration

®

Retractable Insect Screen

Innovative retractable insect screens for modern Australian living!

Freedom Retractable Screens ® are the industry leaders of retrofit and built-in retractable fly screens, offering the perfect fusion of style and cutting-edge technology for your home and beyond.

Established in Queensland since 1999, Freedom is an Australian manufacturer at the forefront of insect screen technology.

With innovative screen solutions for French, bi-fold, sliding stacker doors and pillarless corners, our products are made and defined by style, quality and function.

INNOVATIVE TECHNOLOGY

Unique mesh-to-track retention system with our patented braking system

CUSTOM BUILT

To suit your exact requirements spanning up to 13 metres

Products include: • Infinity Zipline • ZL2 • ZL2 Integrated System • Smartscreen – No-gap blind for indoors and outdoors – Manual or Motorised • Freedom can screen up to 6.5 metres in a single screen and 13 metres in a double • Retracts into unobtrusive housing when not in use – or into the wall cavity using the ZL2 Integrated System • Excellent wind resistance with our mesh-to-track retention system • Exclusive patented brake system • 100% Australian designed and manufactured • 5 Year Limited warranty

Contact us today to find the distributor closest to you - Australia wide

1300 SCREEN 7 2 7 3 3 6

www.freedomscreens.com.au

EDITORIAL

CONTENTS

IMAGE Shutterstock.com

EDITORIAL

16

10 TECHNOLOGY AI: WHAT YOU NEED TO KNOW WHEN THE MACHINES TAKE OVER Greg Holmes 12 PEOPLE SALES LEADERSHIP & THE DIGITAL AGE David Esler 16 ECONOMY STAMP DUTY: WHAT GOES UP MUST COME DOWN Angela Lillicrap 17 LEGAL FLEXIBLE WORK ARRANGEMENTS WHAT HAPPENS TO THE EMPLOYMENT CONTRACT? Harry McDonald 19 INSURANCE INSURANCE IN MANUFACTURING Kate Liptrot 21 ENVIRONMENT DON'T BE A CASUALTY OF THE WAR ON WASTE Ross Fox

BUILTVIEW BUILTVIEW

ISSUE 01

SPRING 2019

9

TECHNOLOGY

EDITORIAL

AI: WHAT YOU NEED TO KNOW WHEN THE MACHINES TAKE OVER

W

hen I say machines, what I really mean is machine learning and by taking over, I mean dramatically increasing in popularity.

It’s true though. Google Trends show that the frequency of searches for ‘machine learning’ have nearly tripled over the last three years, with similar trends for related terms such as ‘deep learning’ and ’deep neural network’.

The rise in popularity of these terms has seen them become buzzwords synonymous with companies and projects that are branded as leading, cutting edge and revolutionary. As a direct consequence of this, there has been a huge market increase in the number of available AI-based solutions such as data mining and trend forecasting. Going beyond all the marketing hype, there is a lot of technical complexity being developed and refined, which will be crucial to the long-term usefulness of AI. The takeover affects all aspects of the commercial sector.

The widespread nature of the machine takeover often makes it difficult to understand the impact and usefulness of everything that’s going on and being discussed. As a way of making it clearer, let’s start bridging the gap between the technical and functional by asking some key questions. What is AI? What problems can it solve? Most importantly, how will it affect our industry?

10

WHAT DOES AI MEAN TO YOU? For some people, AI may conjure thoughts of futuristic robots taking over humanity. For others, it might mean computers capable of beating humans at chess, or a worrying thought about our jobs becoming obsolete. Hollywood has done an effective job of selling AI as a nearly unlimited force of self-sustaining intelligence and sentience. However, like most things in Hollywood, very little of it is based on truth. Do we really need to fear robots taking over factories and stealing our jobs? No. At the very core of its purpose, AI is designed for one thing: to solve problems.

AI is essentially a big toolbox for helping us solve specific problems. One of the tools we have in our AI toolbox is machine learning. Machine learning is just like a screwdriver…if screwdrivers could automatically predict what type you need and how big the screw head should be. There are other tools in our AI toolbox too, like genetic algorithms and artificial neural networks, but we won’t worry about those. For now, it’s important to understand that each tool is great at solving a specific type of problem, and not so great at everything else. Yes, you can hammer a nail using a screwdriver, but it’s much easier to use a hammer.

WHAT PROBLEMS CAN MACHINE LEARNING SOLVE THEN? In the broadest view, it’s about looking for patterns in large amounts of data.

We usually train AI on small amounts ISSUE 01

SPRING 2019

of data at first, so that we can manually check that it’s finding useful patterns, but it is never taught how it should look for patterns. When we think it’s ready, we can provide it with full-size data sets and ask questions of it, which it will then answer based on the patterns it has discovered.

At this point, the key thing to understand is that AI must be taught before it can be useful. We’re never going to develop the all-powerful, free-thinking AI you see in movies, because we have no way of teaching the concept of free thought. As we’ve already discussed, AI is good for solving very specific, complex problems.

We are nowhere near the stage of creating AI which can solve the types of general problems that our brains are so good at.

A great example of AI solving a specific problem is self-driving cars. We take driving for granted, having learned and refined the skill set since we were in our teenage years, but driving is essentially just a problem-solving skill. I want to get from point A to point B. There are several factors that determine how successful you are at solving that problem, like how long it takes you to get there, how many pedestrians you pass, and which radio station you choose. Self-driving cars have learnt to take all these factors into account as well as an understanding of the importance of each factor. What’s more important? Getting there faster, or getting there safely? What if we could take roads that had no pedestrians where we could drive faster? Oh, but what if those roads were slower at certain times of the day? These are all decisions that BUILTVIEW

WORDS GREG HOLMES

There’s no doubt. The machines are taking over.

EDITORIAL

we make without thinking but are so critical to the performance of the AI algorithms used in self-driving cars.

SO IF AI IS ALREADY HAVING REAL-WORLD IMPACT, HOW WILL IT AFFECT OUR INDUSTRY?

IMAGE Shutterstock.com

To answer that, we need to take a quick step back and ask, ‘What are the problems we need to solve?’ Perhaps more importantly, ‘What things are most important to us?’ From a humanimpact perspective, we strive to continue building products that are safe, reliable, and affordable. From a business perspective, we aim to reduce waste, maximise efficiency, and maintain a high standard of quality.

One of the first areas AI will most likely impact is a focus on the efficiency and quality of manufacturing machinery.

The problems that AI will be able to solve include answering key questions around how to best optimise workflows to maximise production and when to schedule maintenance so as to get the most out of the lifetime of the equipment.

These complex problems involve a huge number of variables and factors, which is where the power of machine learning starts to come alive.

Another area that may benefit from the introduction of AI is in the optimisation of storage and transportation solutions.

Manufacturing and warehousing areas are generally organised based on human thinking patterns, but machine learning BUILTVIEW

algorithms can often find solutions which may seem random and disorganised on the surface but turn out to be far more efficient in the long-term. Using machine learning to redesign the way we store and transport both raw materials and finished products doesn’t make the human workforce obsolete, it just allows us to become more productive in ways we couldn’t have previously predicted.

The last major area where we may start to see the influence of AI is the creation of product design solutions. However, this is the area that will be met with the most resistance because this requires us to make the biggest leap towards trusting machines with our lives. Self-driving cars still struggle to prove themselves to general society, despite having a proven safety record far greater than most human drivers, so we’re already seeing the challenges. Businesses will be wary of adopting a machine learning approach, because nobody wants to cause an industrial accident as the result of misguided AI. However, we can take baby steps by using AI to assist with product design, instead of giving it sole control.

We have already seen a significant shift towards the use of computer-based design and production, particularly with the increased use of CNC machines, as the industry begins to trust ComputerAided Design and Manufacturing (CAD/ CAM).

WHERE TO FROM HERE THEN? Well, we won’t be bowing down to any AI overlords, but we should change our ISSUE 01

SPRING 2019

TECHNOLOGY

mindset about how technology can be utilised. Instead of fearing the changes that may come, we should see AI as a tool to make our lives easier, more productive and with less risk. Hollywood does get some things right; AI doesn’t get tired, it doesn’t get distracted and it can solve some problems faster than we can, so we should take those advantages and work alongside our new artificial colleagues.

It’s an exciting time for software development and the ability to innovate with new products and designs is a major factor for success. AI is all about making predictions, so as a prediction for the commercial industry: the companies which come out on top will be those who strike the perfect balance between AIbased innovation, safety, and reliability.

Soft Tech provides premium software for the window and door industry, exclusively built to design, estimate and manufacture windows and doors. Founded in 1988, Soft Tech now has offices in North America, Australia, New Zealand, United Kingdom, France, Turkey and India. With more than 30 years’ experience in the window and door software industry, Soft Tech have developed a reputation for excellence on delivering some of the largest, complex software solutions for some of the world’s best industry leaders.

For further information, contact Alison Renwick, Marketing Manager, via email alison.renwick@softtech.com or visit www.softtech.com 11

PEOPLE

EDITORIAL

SALES SALES LEADERSHIP & THE DIGITAL AGE DAVID ESLER Principal, Kaizen Executive

I

n the Fenestration Australia winter 2019 edition, I wrote about the speed at which the sales environment is changing and how the impact of the digital era is affecting our sales teams. To continue with this theme, and to get into some more detail on the topic, I thought it worthwhile to take a look at this subject, from both a sales professional and sales leadership perspective, and the effect social selling and the digital age is also having on our sales leaders.

Before we get into how digital is impacting the way we do things, let start with what digital or digitisation is. In its simplest form, digitisation is the process of converting information from a physical format into a digital one. An example of this is when we scan and save a PDF on our computer - simple. Digitalisation, a more commonly used term, is the process of leveraging digitisation to help improve our business processes. Digitalisation is when we take the PDF we scanned and put it into the 'cloud' so we can access it from anywhere, at anytime from multiple devices.

So, what’s all this got to do with selling?

Well, it is changing the way we need to think about our customers and what they require from us. Whatever information they require on just about any product or service is available at their fingertips on a thing called the Internet – I am sure you would have heard of it. So, why do our customers still need us, the sales professionals or sales leaders? Interesting question. Let’s explore!

Although technology will continue to rapidly develop and remove some of the mundane tasks we currently do, like weekly or monthly reporting (and I hear the sales crowd cheer), technology will not remove the need for sales professionals and leaders because people still want to buy from people.

1

12

Relationships will be stronger than ever because technology, such as artificial intelligence (AI) or robotics cannot (at this stage) provide insight, wisdom or creativity to the solutions that our customers are or will be seeking. Our customers will look to us to provide more specialised or technical solutions to their requirements and we will need to be on top of our game to keep up.

From a leadership perspective, we need to make sure that we equip our teams with the right systems, processes and tools that they will need to continue to service their clients. This means providing them with the latest technology, instant access to information, customer buying patterns and, in some cases, information that will allow our sales professionals to anticipate what customers want - even before they really understand they have a need for that product or service.

This, of course, brings the connection to the challenger sales professional who is comfortable using the above information to challenge his or her client on why they are proceeding down a particular path when there are faster, simpler and better ways of doing things. And, if the customer responds, 'But we have always done it this way,' the real challenger sales professional will come up with a compelling argument and a solution that the customer has not even thought of, saving the customer time, money or effort. And, that takes the customer relationship to a partnership.

Now, let’s turn our attention to digital disruption. As a sales leader, the first question you must ask is, 'How is digital disruption affecting my sales?' If it is not at the moment, then, 'When will digital disruption reach us?' Because, it is coming. So, what is digital disruption?

There are many different views on this but, in simple terms, it is new technology that displaces or replaces the current, shaking up an industry. It can also be a new, ground-breaking product that may create a new market. And, guess what, disruption isn’t new; it has been around for a long time, it’s just getting faster.

Think about the poor old typewriter, banished to the antique stores and

replaced by PCs. Standard mobile phones are dead; smartphones are here to stay (for a while) and of course social networking has disrupted telephone, email and even instant messaging. What’s next in our industry? What will change in construction, glass, windows and doors in the next five to 10 years?

VIA Technik, a global leader in virtual design and construction, conducted a poll of its followers on Twitter to see what they believed the next disruptors to the construction industry will be. Here are the top four1: 1. ARTIFICIAL INTELLIGENCE (AI) VIA Technik followers believe that AI will make a huge impact on construction from initial design modelling, to project planning, to performance diagnostics, and will take over many of the mundane tasks performed by us. Good or bad – I’m not sure!

2. VIRTUAL REALITY (VR) VR is currently helping Architecture, Engineering and Construction (AEC) professionals improve accuracy, safety, and efficiency at all stages of the construction project lifecycle. From enhancing the initial design process, to increasing the accuracy of scheduling and project take-off cost estimation, to facilitating enhanced collaboration and on-site project management.

3. 3D PRINTING Imagine a world where materials for skyscrapers were printed on site instead of delivered! While the industry isn’t quite ready for large-scale production, 3D printing in construction is generating a lot of buzz. A company named Apis Cor, for instance, recently built an entire 409 square foot house in 24 hours using a 3D printer. Great article – well worth a quick Google.

4. DRONES These nifty flying robots are incredibly useful for managing and inspecting sites.

Drones can survey a large location in a fraction of the time that it would take a

VIATechnik – 4 Technologies Poised to Disrupt the Construction Industry, 2019.

ISSUE 01

SPRING 2019

BUILTVIEW

PEOPLE

EDITORIAL

01 KPMG Robotic Innovations Event, The Futures Agency, 2017.

01

human, can inspect tall buildings with no risk of harm, and can provide highresolution images of difficult-to-reach locations to operators on the ground.

This timely data allows site managers to deploy resources without delay, avoid potential risks, and maintain an accurate timeline for project completion.

So, what does all this mean for us? Are we going to be 3D printing windows soon or are we already! For me, it means that sales professionals and leaders need

BUILTVIEW

to continue to embrace change, keep up with technology, continue to train ourselves and our people so that we are smarter, faster and technologically adept when our very well informed customers come to us looking for a solution to a problem that we did not even know we had.  David Esler is the Principal of Kaizen Executive. For more information or a more effective sales team, contact David on 0420 905 580 or visit his website at www.kaizenexec.com.au

ISSUE 01

SPRING 2019

13

Single Glazed Glass (4mm Clear / 12argon / 4mm Clear)

(4mm Clear)

Natural Light Factor

91%

Visible Light Transmittance: VLT

High VLT to allow high levels of Natural Light inside

No relative Glare Control

Cooling Factor Solar Heat Gain Coefficient: SHGC

0.87

5.9 No relative Insulation

*Comparisons based on centre of glass performance data in NFRC standards.

0.77 High SHGC for cold environments to allow more Solar Heat inside

No relative Solar Control

Heating Factor U-Value: W/m²-K

81%

Single glazed float glass – keeps the wind and rain out but no relevant Energy Efficiency

2.6

56%

better Insulation than standard single glaze*

A full range of non-coated DGU options, surpassing any single glazed option in terms of insulation

The lower the VLT, the less Glare Factor.

The lower the SHGC, the better it is at blocking direct passive heat from the sun.

The lower the U-Value, the better the insulation.

Full range available in WERS

Performance Data: Centre of glass only, argon gas for all DGU, NFRC standards.

Thicknesses available: 4mm, 5mm, 6mm, 8mm, 10mm – LowE Max available in 6mm only.

Insulglass® double glazed units offer a full range of performances to suit your needs

(4mm LowE Prime / 12argon / 4mm Clear)

(4mm Clear / 12argon / 4mm LowE Plus)

69% Lower VLT to reduce Glare Factors

81% High VLT to allow high levels of Natural Light inside

0.55

37%

better Solar Control than standard single glaze*

better Insulation than standard single glaze*

An ideal LowE for warmer climates to minimise Glare and a balance of Solar Control & great Insulation

64% Reduce Glare Factors and Superior Light to Solar Gain ratio

0.61

0.27

68%

High SHGC for cold environments to allow more Solar Heat inside

1.7

71%

(6mm LowE Max / 12argon / 6mm Clear)

better Solar Control than standard single glaze*

1.4

76%

better Insulation than standard single glaze*

An ideal LowE for colder climates with maximum Visible Light, Passive Heat Gain & excellent Insulation

1.3

78%

better Insulation than standard single glaze*

Superior performance to maximise both Solar Control and Insulation without compromising Visible Light

Proudly manufactured, stocked and supported in Australia by Australian Glass Group® Australian Glass Group offers a full customised range with all Insulglass® offerings • Warm Edge spacer for further Thermal performance • Tempershield® toughened options for strength and A-Grade safety • Obscure Pattern and Acid Etch for privacy • Laminated for security and A-Grade safety – available in: – Standard laminate – White translucent laminate for privacy – Audioshield™ acoustic laminate for superior sound performance

agg.com.au | info@agg.com.au ph: 1300 768 024 NSW | VIC | TAS

ECONOMY

EDITORIAL

IMAGE Shutterstock.com

STAMP DUTY: WHAT GOES UP MUST COME DOWN

ANGELA LILLICRAP Economist, Housing Industry Association

S

tamp duty revenues depend on two main factors, dwelling prices and the number of transactions occurring in the market. This makes stamp duty an unreliable source of revenue. When the market is going well, house prices go up, lots of people buy and sell property and, as a result, stamp duty revenues increase. Until recently, it appeared that house prices could only go up, with prices increasing more than 40 per cent between 2012 and 2017. Even state governments seem to have forgotten the age-old saying that what goes up must come down, pricing these trends into their revenue forecasts. House prices are now in decline. Sydney prices have declined by 16.2 per cent and New South Wales by 13.1 per cent since their peak in 2017. Consequently, stamp duty revenues in New South Wales are in decline. While the declines in house prices are the most pronounced in Sydney, this is happening to varying extents across the country.

House prices and sales volumes often move in tandem. As a consequence of falling house prices, people become more reluctant to sell their house in the hope that they will get a better price if they hold off. Buyers are also disinclined to purchase a dwelling, fearful that they have misjudged the bottom of the market and that house prices will fall further.

Over the past two months, the states and territories have revealed their budgets for the 2019/20 financial year. The majority of states have had to severely downgrade their stamp duty revenue forecasts compared to previous budgets. Revenue from stamp duty across Australia in

16

2018/19 is estimated to exceed $18.9 billion, down from the record $21.3 billion in 2017/18. Despite the decrease, the revenue raised is still more than double what it was in 2008/09.

The majority of the increase in stamp duty revenue over the past two decades has been due to increases in dwelling prices, forcing purchasers into a higher stamp duty bracket. This provided a windfall gain to the government’s bottom line.

In New South Wales, the current downturn in the property market is estimated to cost approximately $10.6 billion in lost revenue over the forward estimates. In Victoria, where the decline in house prices has been marginally more modest, the government revised down revenue from stamp duty by $5.2 billion.

This sharp drop in revenues underscores the unreliability of stamp duty as a source of revenue.

State governments have become increasingly reliant on stamp duty revenues. In 2018/19 stamp duty revenues made up over one-fifth of all taxation revenue raised in New South Wales, Victoria, Queensland and Tasmania.

Victoria was the highest with 25.2 per cent followed by New South Wales with 23.6 per cent. New South Wales had the biggest increase in their dependence on stamp duty, increasing from 15.3 per cent in 2008/09. The Australian Capital Territory, which is in the process of completing major tax reforms to replace stamp duty with a broad-based land tax, had the lowest dependence on stamp ISSUE 01

SPRING 2019

duty revenues in 2018/19 of 13.0 per cent of total taxation.

Should the states be so reliant on a revenue source that is at the mercy of market conditions?

Stamp duty is an inefficient tax that should be replaced with an alternative broad-based tax to ensure a more consistent and reliable revenue stream.

This consistent revenue stream will assist government's planning long-term investment decisions.

As demonstrated by the Australian Capital Territory's move away from stamp duty to a land tax, switching from one tax to another has economic and social impacts that need to be taken into account. A sudden change from one tax to another could be extremely inequitable. For example, a sudden switch from stamp duty to a land tax would result in some taxpayers incurring the full amount of stamp duty at the time of purchasing a home and also an annual land tax.

Across the jurisdictions, many positive steps are being taken to reduce their dependence on stamp duty. New South Wales will be indexing the rates of stamp duty against inflation after not adjusting their brackets for more than 30 years; many states have significant concessions for first homebuyers; and the Australian Capital Territory is seven years into a major tax reform which will completely replace stamp duty. Despite these positive steps, there is still a long way to go to remove stamp duty and its inefficiencies.

BUILTVIEW

LEGAL

IMAGE Shutterstock.com

EDITORIAL

FLEXIBLE WORK ARRANGEMENTS - WHAT HAPPENS TO THE EMPLOYMENT CONTRACT?

HARRY McDONALD Solicitor Greenhalgh Pickard Solicitors

W

hile the benefits of flexible work arrangements are now well known, the prescriptive requirements of employees and employers when it comes to requesting these arrangements can be daunting.

Employees who have worked continuously with the same employer for more than 12 months have a right to request flexible working arrangements if they: • Are a parent or have care for a child.

• Are a recognised carer for another person.

• Have a disability.

• Are 55 years or older.

• Are experiencing domestic or family violence or provide care to a family member experiencing domestic or family violence.

Their employer must consider the request and respond, either approving or denying on reasonable business grounds (or proposing alternative arrangements). At all times, an employer cannot take any BUILTVIEW

adverse action against an employee for making a request.

So what can you do to minimise your potential for a dispute?

There has been discussion about changes in the Fair Work Commission’s recent review of modern awards, providing more structure for an employer’s handling of a request from employees under those modern awards and, to this end, publishing a model term guide.

The process will differ depending on whether the employee is covered by a modern award or an employment contract, and the terms of those agreements. The agreement could simply take the form of a letter from the employer or a formal Individual Flexibility Agreement.

However, many employers fail to consider the end result of an agreement for flexible working arrangements. What is the status of the employment contract? What happens when the arrangements are no longer convenient? Whether a written contract has been entered into or not, an agreement to allow flexible working arrangements will constitute a variation of the employment contract.

Down the track if either the employee or employer wish to revert back to their original arrangements, this would constitute a further variation of the contract, requiring consent of both parties. Add into the mix a preference from one of the parties to keep the flexible arrangements in place and you have the perfect recipe for a costly dispute.

Once agreement has been reached, it is important that the parties formalise their agreement in writing so that all parties are aware of the terms and have an opportunity to set out the mechanisms, including the term of the arrangement, conducting regular reviews of the arrangements and dispute resolution methods.

If you have received a request for flexible work arrangements, we can assist you with responding to the employee and structuring the agreement to adequately protect the parties.

If you’re concerned that your business may not comply with its obligations, call Greenhalgh Pickard Solicitors today on 07 5444 1022 to organise an obligationfree compliance audit.

Harry McDonald is a solicitor admitted to practice in the Supreme Court of Queensland, practising in the Commercial and Property Law team at Greenhalgh Pickard Solicitors. Within commercial law, Harry has a keen interest in employment law and enjoys assisting commercial clients in all areas of their employment and industrial relations with experience in employment contracts, sub-contractor agreements, restraint clauses, unfair dismissals, general protections, workplace policies and guidelines, and general HR advice.

ISSUE 01

SPRING 2019

17

ADVERTISEMENT

EDITORIAL

A breath of fresh air at the press of a button Save time and money with our full range of easy to install window controls.

• Introducing the AURA range of electric window controls

• Technical support is just a phone call away.

• Suits all Australia awning window profiles

• 2.5 x more force than our competitors.

• Quick and easy to install.

• Rain sensor.

No complex wiring required with a plug and play version available

(07) 3265 5771 specials@uniquewindowservices.com www.uniquewindowservices.com

BMS/CBUS compatible.

Keeping you cool naturally

Image above represents the new Presentation View.

18

ISSUE 01

SPRING 2019

BUILTVIEW

IMAGE Shutterstock.com

EDITORIAL

INSURANCE IN MANUFACTURING The manufacturing industry, anywhere in the world, is critical to keeping the economy moving. This sector is also one of the most technical, involving a wide range of moving parts including logistical, mechanical and labour resources. It is important that cover is tailored to each business.

A

ustralia has long been a manufacturing nation, and despite a transition away from automotive manufacturing in recent years, the industry remains alive and well. As the world prepares to enter Industry 4.0 where new technologies will enable new high-tech supply lines, the future is bright for Australian manufacturing.

Given its nature, manufacturing is exposed to many risks, more than most other industries. These risks fall into a number of broad categories, including supply line risk, public liability risk, equipment and premises risk, and operational risk.

WORDS Kate Liptrot

INSURANCE

Any manufacturing business, no matter its scale, should look at an appropriate range of cover. Whether a business manufactures clothing, electrical devices, chemicals, food, or machinery, the first step in this process may involve working with a trusted risk adviser who knows the sector well. With an understanding of supply chain management, a trusted risk adviser may be able to work with you to provide personal advice based on the potential impact (on the business, clients and suppliers) should the system fail.

As with any business, there is a suite of fundamental protections available that are designed to protect any BUILTVIEW

business financially - including premises, equipment and materials damage cover, as well as other covers such as theft and fire. As everything from customer data to company records can be stored digitally, many businesses today purchase some form of cyber insurance.

Workers’ compensation is critical and will often form the largest part of an insurance expense on a business. It can keep workforces financially protected in case of injuries in certain instances, and can protect businesses from recompense.

Business interruption cover is designed to protect against certain occurrences that prevent businesses from being able to deliver on their obligations, whether from an internal source, such as machinery failure or interruption to raw materials supply, to external risks including logistics issues or temporary shutdown of facilities through utility interruption.

Public liability insurance can include protecting the public from injuries that may occur through the operations of a business, including deliveries and visitors to business premises. There are also insurance protections that can provide cover for accidents or injuries that occur through defects in the design and manufacture of some goods.

Insurance policies that cover logistics operations can include the transit of both the finished goods and the raw material used to create them, and also expenses allocated with potential product recall exposures.

Pollution liability insurance is also an important cover, either for the protection of an individual business or expanded to cover contractors working in a business.

It can protect a business against the expenses associated with rectifying environmental damage that may occur as part of the business’s operations.

For larger scale businesses, there are other more unique insurance protections that can be acquired. For example, corporate travel insurance might be valuable to protect companies and their employees from financial loss through illness, delays or accidents while travelling.

Professional indemnity insurance may be appropriate for businesses where there is the potential for significant personal losses should a negative insurable event occur. It can also protect businesses that provide advice or a service, should a client suffer financial loss through an act, omission or breach of professional duty.

For businesses that export goods, there may be a need to examine a range of specific multinational insurance solutions, depending on factors such as the regions the team will visit and the nature of the products distributed. This can mean the insurer deploys a local team with local knowledge in the region where a claim is being made, or being able to use the insurer’s resources and insights to gain specific knowledge in the regions a business operates.

The above insights provide broad overview of what insurance is available for business operating in the manufacturing sector. It is imperative that you seek policies that are designed specifically for the range of risks your business may face. To discuss this further, contact AB Phillips on 1300 242 136.

DISCLAIMER: The information provided in this article is factual information only and not intended to be advice about which financial products are suitable for your circumstances. Before you make any decisions about whether to acquire an insurance product we recommend you obtain advice by contacting AB Phillips.

ISSUE 01

SPRING 2019

19

A

It’s so easy to order your NEW AGWA labels online

A GW

orders.gurulabels.com.au/agwa

AUSTR ALIAN

GL ASS & W I N DOW A S S O C I AT I O N

P E RFO R M ANC E L AB EL S

Non Exposed 150 Pa

A S S O C I AT I O N Heating

Cooling

WINDOW

Exposed 200 Pa

ENERGY RATING

This manufacturer certifies that this product was designed to conform with AS2047. The design performance has been verified by a NATA accredited test laboratory. This manufacturer is a member of the AGWA Accreditation Program.

R

A S S O C I AT I O N

This manufacturer certifies that this product was designed to conform with AS2047. The design performance has been verified by a NATA accredited test laboratory. This manufacturer is a member of the AGWA Accreditation Program.

ABC

SLS

YOUR COMPANY LOGO ACCRED MEMB No. 000

ULS

ENERGY RATED

ULS 4.0 kPa ULS 5.9 kPa

300 Pa

Exposed 450 Pa

A S S O C I AT I O N Heating

Cooling

WINDOW

ENERGY RATING

This manufacturer certifies that this product was designed to conform with AS2047. The design performance has been verified by a NATA accredited test laboratory. This manufacturer is a member of the AGWA Accreditation Program.

R

A S S O C I AT I O N

This manufacturer certifies that this product was designed to conform with AS2047. The design performance has been verified by a NATA accredited test laboratory. This manufacturer is a member of the AGWA Accreditation Program.

ABC

SLS

ULS

kPa

kPa

Pa

Cooling

WINDOW

ENERGY RATING

This manufacturer certifies that this product was designed to conform with AS2047. The design performance has been verified by a NATA accredited test laboratory. This manufacturer is a member of the AGWA Accreditation Program.

R

A S S O C I AT I O N

This manufacturer certifies that this product was designed to conform with AS2047. The design performance has been verified by a NATA accredited test laboratory. This manufacturer is a member of the AGWA Accreditation Program.

YOUR COMPANY LOGO ACCRED MEMB No. 000

ENERGY RATED

ULS 123 Pa Water Resistance 321 Pa

Heating

GL ASS & WINDOW A S S O C I AT I O N

This manufacturer certifies that this product was designed to conform with AS2047. The design performance has been verified by a NATA accredited test laboratory. This manufacturer is a member of the AGWA Accreditation Program.

ABC

YOUR COMPANY LOGO ACCRED MEMB No. 000

This manufacturer certifies that this product was designed to conform with AS2047. The design performance has been verified by a NATA accredited test laboratory. This manufacturer is a member of the AGWA Accreditation Program.

R

Water Resistance Non Exposed 150 Pa

6.38

ABC

YOUR COMPANY LOGO ACCRED MEMB No. 000

ABC

AUSTR ALIAN

GL ASS & WINDOW

SLS 123 Pa

C2 ULS 456 Pa

A S S O C I AT I O N

This manufacturer certifies that this product was designed to conform with AS2047. The design performance has been verified by a NATA accredited test laboratory. This manufacturer is a member of the AGWA Accreditation Program.

Water Resistance 789 Pa

I N STA L L AT I O N V I D E O QR L AB EL S

DESIGN PERFORMANCE SLS ULS WATER SLS 1.2 kPa SLS 1.8 kPa Non Exposed ULS 4.0 kPa ULS 5.9 kPa

300 Pa

Exposed 450 Pa

Heating

Cooling

WINDOW

ENERGY RATING

DESIGN PERFORMANCE SLS

ULS

ENERGY RATED

Heating

kPa

kPa

Pa

Cooling

WINDOW

ENERGY RATING

DESIGN PERFORMANCE

R

ENERGY RATED

C1 SLS 123 Pa

ULS 123 Pa Water Resistance 321 Pa

Heating

Cooling

WINDOW

ENERGY RATING

R

YOUR COMPANY LOGO ACCRED MEMB No. 000

DESIGN PERFORMANCE

SLS 123 Pa C2 ULS 456 Pa Water Resistance 789 Pa

A GW A

A safety initiative from the Australian Glass & Window Association A GW A

GL ASS & WINDOW A S S O C I AT I O N

90 x 16mm

ABC

A GW A

AUSTRALIAN WINDOW ASSOCIATION MEMBER

AUSTR ALIAN

A safety initiative from the Australian Glass & Window Association

Scan the QR code to watch our installation videos.

90 x 16mm

100 x 140mm

Sign up, log in and order your NEW AGWA labels online 24/7 orders.gurulabels.com.au/agwa ®

R

WATER

FAL L PR EV ENT I O N L AB EL S

A S S O C I AT I O N

01 2345 6789

ENERGY RATED

AUSTR ALIAN

GRADE ‘A’ LAMINATED SAFETY GLASS

30 x 25mm Clear

R

90 x 16mm Silver Rating Label

GL ASS & WINDOW

YOUR COMPANY LOGO

Cooling

ENERGY RATING

AUSTR ALIAN

A GW A

Heating

WINDOW

Exposed 200 Pa

105 x 16mm Silver Rating Label Type 4

DESIGN PERFORMANCE

90 x 16mm Clear Rating Label

SAFE T Y G L AS S L ABELS

ACCRED MEMB No. 000

A S S O C I AT I O N

Cooling

WINDOW

ENERGY RATING

ENERGY RATED

YOUR COMPANY LOGO

AUSTR ALIAN

105 x 16mm Clear Rating Label Type 4 AUSTR ALIAN

ABC

GL ASS & WINDOW

C1 SLS 123 Pa

SCHEME

ABC

GL ASS & WINDOW

DESIGN PERFORMANCE

N2 CNR SLS 0.6 kPa ULS 1.3 kPa

105 x 16mm Silver Rating Label Type 3

105 x 16mm Clear Rating Label Type 3 AUSTR ALIAN

ACCRED MEMB No. 000

AUSTR ALIAN

A S S O C I AT I O N Heating

ACCRED MEMB No. 000

YOUR COMPANY LOGO

GL ASS & WINDOW

WATER

YOUR COMPANY LOGO

N2 GEN SLS 0.4 kPa ULS 0.9 kPa

105 x 16mm Silver Rating Label Type 2

ENERGY RATED

SCHEME

GL ASS & WINDOW

DESIGN PERFORMANCE

ABC

AUSTR ALIAN

105 x 16mm Clear Rating Label Type 2 AUSTR ALIAN

ACCRED MEMB No. 000

GL ASS & WINDOW

WATER

SLS 1.2 kPa SLS 1.8 kPa Non Exposed

SCHEME

GL ASS & WINDOW

DESIGN PERFORMANCE

YOUR COMPANY LOGO

DESIGN PERFORMANCE

105 x 16mm Silver Rating Label Type 1

105 x 16mm Clear Rating Label Type 1 AUSTR ALIAN

ABC

AUSTR ALIAN

GL ASS & WINDOW

SCHEME

Water Resistance

ACCRED MEMB No. 000

ENERGY RATED

SCHEME

N2 CNR SLS 0.6 kPa ULS 1.3 kPa

SCHEME

YOUR COMPANY LOGO

N2 GEN SLS 0.4 kPa ULS 0.9 kPa

SCHEME

A S S O C I AT I O N

This manufacturer certifies that this product was designed to conform with AS2047. The design performance has been verified by a NATA accredited test laboratory. This manufacturer is a member of the AGWA Accreditation Program.

DESIGN PERFORMANCE

SCHEME

ABC

AUSTR ALIAN

GL ASS & WINDOW

LS

LABEL SOLUTIONS

CUSTOMER

CF FOCUSED

AUSTRALIAN OWNED

9466 t 1 30 0 85 2 64 6 f 02 435 3 for e sa les@g u ru labels.com. au ww w. g u r u labe ls . co m . au

GL ASS & WINDOW A S S O C I AT I O N

IMAGE Shutterstock.com

EDITORIAL

ENVIRONMENT

DON'T BE A CASUALTY OF THE WAR ON WASTE concern. Regulators across Australia now have in their sights industry members who generate the waste that ends up in illegal facilities.

ROSS FOX Principal Fishburn Watson O'Brien

Y

ou don’t have to watch the ABC’s War on Waste to know that managing waste and recycling are among two of the biggest environmental issues facing the glass industry. But, did you know that your business may be held responsible for waste that is illegally disposed of or improperly recycled?

Environmental regulators across Australia are increasingly holding the manufacturing and construction industry, including the glass industry, to account for the lawful disposal of their waste and recycling streams.

WHY IS WASTE AN ISSUE FOR THE GLASS INDUSTRY? The glass industry produces significant amounts of waste glass from manufacture to installation. However, legislation across Australia requires businesses to identify and lawfully dispose of all waste streams, from the office dust bin, to cleaning chemicals, to the product offcuts. Classifying waste is not always straightforward. For example, double glazed units contain the combination of sealant and hardener. The residue of these materials requires individual management for disposal - the hardener is classified as hazardous waste which will require specialised disposal management.

Members need to be cautious about where they send waste. Earlier this year, the EPA in New South Wales took significant regulatory action against a glass recycling facility in metropolitan Sydney that had been operating illegally without a licence from the EPA. However, it is now no longer just the illegal operators that should have cause for BUILTVIEW

WHAT ARE THE LEGAL OBLIGATIONS OF YOUR BUSINESS? Across Australia, the generators of the waste may also face regulatory action for permitting waste to be taken to an illegal facility. For example, in New South Wales, Sections 143 and 144 of the Protection of the Environment Operations Act 1997 impose responsibility on the business generating the waste to ensure that it is lawfully transported and disposed of.

Waste offences across Australia do not require the business to know that what is occurring is illegal. Ignorance is not bliss but a fast track to compliance action.

WHY IS IT IMPORTANT FOR YOUR BUSINESS TO MANAGE ITS WASTE PROPERLY? Aside from any moral or corporate social responsibility, the EPA and other environmental regulators in each state and territory have extensive penalty and enforcement powers.

In New South Wales, penalties for unwitting breaches are up to $1,000,000 for corporations and $250,000 for individuals. In Victoria, from July 2020, the maximum penalty for corporations for the most serious offences will increase to $3.2 million. In New South Wales, Queensland and Victoria, directors, and in some cases managers, are deemed to have committed the offence of the company and will be personally liable unless defences are made out. In fact, most states and territories have penalties

for directors who commit environmental offences.

Equally troubling is the power of environmental regulators across Australia to issue statutory notices – allowing the regulators to issue notices which interfere in the operations of your business, potentially shutting your facility down while the issues are investigated.

WHAT CAN YOU DO? Members of the glass industry, from manufacturers to suppliers and installers of glass, should consider preparing a waste management plan. Those with an existing environmental management system should ensure it deals appropriately with the legal obligations around waste management.

A good plan should include matters such as: 1. Details of each waste type that will be generated.

2. The classification of the waste under the relevant legislation and guidelines in your state or territory.

3. Procedures to ensure the waste is disposed of at a lawful place (such as inquiries of relevant licences and approvals).

4. Keeping records of transport and disposal including dates, times, locations and dockets.

5. Provision for training, supervision and periodic audit.

The level of complexity should reflect the size and complexity of the waste issues.

If you require assistance to understand your legal obligations or advice on whether your management plan is compliant, please contact Ross Fox on 02 6650 7038 or rfox@fwolaw.com

Ross Fox is a Principal of Fishburn Watson O’Brien, an Accredited Specialist in Environment and Planning Law, and leads its Environment and Planning Group. Ross is a former Principal Legal Officer of the New South Wales EPA and provides unique insights into negotiations with regulatory agencies and government. Ross advises the Waste Contractors and Recyclers Association (WCRA), the Australian Organics Recycling Association (AORA) and several of the leading players in the waste industry.

ISSUE 01

SPRING 2019

21

TM

COMMERCIAL WINDOW AND DOOR SYSTEMS

The Cityview range of commercial windows and doors are an ideal choice for modern architectural requirements, meeting the latest design trends and performance specifications.

Perfect for high end residential and commercial developments, the CityView range is compatible with Darley’s other window and door systems.

To find out more go to www.darleycityview.com.au New South Wales (02) 8887 2888

Victoria (03) 9238 3888

Queensland (07) 3287 1888

Western Australia (08) 9437 2999

WINDOWS &GLASS

CONTENTS

IMAGE JH Glass Innovation

WINDOWS & GLASS

34

24 STATE CHAPTERS STATE DESIGN AWARDS & GALA DINNERS 30 MEMBER PROFILE A REPUTATION TO LIVE BY JP Hardware Supplies 32 MEMBER PROFILE ALWAYS ON POINT All Points Glass 34 CASE STUDY A FIRST FOR AUSTRALIA JH Glass Innovation 36 AWARDS 2019 INDUSTRY AWARDS 38 TECHNICAL ANOTHER DAY, ANOTHER HEADLINE ENERGY EFFICIENCY: A BRIEF GUIDE TO REGULATION AND REFORM INTO THE FUTURE

45 NEWS BUNNINGS TRADE EXPO GLASTON TABERNERS WINDOWS DECO GLASS ONTIME 51 PRODUCTS DORIC PRODUCTS 54 TRAINING TRAINING IN THE GLASS & WINDOW INDUSTRY FENESTRATION DIPLOMA COMPLETED TRAINING 57 DIRECTORY AGWA CALENDAR AGWA WELCOMES 58 AUSFENEX19 2019 APPRENTICE OF THE YEAR AWARD SHARE THE VISION PHOTO GALLERY

TECHNICAL UPDATE Russell Harris 42 CASE STUDY $60M NDIS HEADQUARTERS, GEELONG – HOW A DYNAMIC GLASS FAÇADE IS SET TO TRANSFORM THEIR NEW WORKPLACE Glassworks

BUILTVIEW

ISSUE 01

SPRING 2019

23

STATE CHAPTERS

WINDOWS & GLASS

STATE DESIGN AWARDS & GALA DINNERS

TASMANIA

T

he newly merged AGWA held the first State Gala Awards Dinner for 2019 at Wrest Point in Hobart, Tasmania, on Friday, 24 March. As always, it was well attended and wonderful to see so many AWA and AGGA members come together to celebrate the achievements of our members with the 2019 Design and Industry Awards.

Thank you to all of our sponsors and the members who entered their nominations, and congratulations to all of the winners.

With the formation of the new Tasmanian Chapter of the AGWA, it is a great opportunity for proactive member participation. We encourage our members to be involved and informed about all the benefits available, with the merger offering greater resources and services.

We are grateful to those members who have taken up the required positions in the Tasmanian Chapter. We look forward to working with you all as Tasmania continues to be a voice to our national Association for the benefit of our industry, members and consumers.

WORDS - John Gofton

As we move forward, we must set the agenda for what we would like to see happen in the next 12 months – we look to our members to offer advice and feedback at all levels to ensure that our representation continues to be of value. 

24

ISSUE 01

SPRING 2019

BUILTVIEW

WINDOWS & GLASS

STATE CHAPTERS

SOUTH AUSTRALIA

O

n Friday, 14 June, the AGWA South Australia Chapter met for our inaugural State Gala Dinner and Design Awards. This event enables us to recognise the achievements of our hard working colleagues in the South Australian glass and window industry.

Our award recipients were unanimous in expressing their desire to continue to innovate and meet new challenges, and acknowledge the role that good people, good suppliers and the benefit of sharing our experience as an industry has in success.

Congratulations all the award recipients and thank you to the invaluable support of our sponsors.

WORDS - Ian Oswald

We are excited to be part of our new combined industry organisation and look forward to engaging with our South Australian members over the coming year. 

BUILTVIEW

ISSUE 01

SPRING 2019

25

STATE CHAPTERS

WINDOWS & GLASS

WESTERN AUSTRALIA

O

ur first state Gala Awards night as AGWA was held at The Westin in Perth, on Saturday, 15 June.

The Westin proved to be a great venue with wonderful food and entertainment.

Thank you to all of our sponsors and members who submitted an entry, and congratulations to all of the award winners.

The committee has met a few times this year and various responsibilities and portfolios have been taken up by committee members relevant to their areas of expertise.

David Robertson, our AGWA National Member Services Officer, was in Western Australia during last weeks of July. David is available to any member who wishes to seek assistance in the ACP and Certified or Master Glazier registrations.

Recently released HIA housing start numbers have weakened further to what is the fourth successive year of negative growth. As a result, we are not seeing the flow through to increased demand for new housing which drives our market.

WORDS - Peter den Boer

The West Australian Committee look forward to continuing to work for and with members to maintain the strong foundations that we have. 

26

ISSUE 01

SPRING 2019

BUILTVIEW

WINDOWS & GLASS

STATE CHAPTERS

NEW SOUTH WALES

T

he New South Wales Chapter of the AGWA has now been formed with each volunteer covering an area of responsibility in line with the Association's objectives.

The Chapter held their first meeting in July and will meet at least four times a year, acting as an important conduit for local issues.

Our New South Wales Award and Gala Dinner was held on Friday, 31 May, at Doltone House Jones Bay Wharf in Pyrmont.

With over 250 members and guests in attendance, the night was a resounding success.

A survey was also conducted post event and we are sure to up-the-ante again next year.

Congratulations to all the award winners and those who went on to compete with the other states at AusFenEx19.

We would also like to extend our special thanks to our sponsors on the night.

SAVE THE DATE

WORDS - Adrian Grocott

The New South Wales Golf Day is locked in for Friday, 25 October, at Carnarvon Golf Club. Stay tuned for sponsorship opportunities and registration details. 

ARCHITECTURAL

BUILTVIEW

ISSUE 01

SPRING 2019

27

STATE CHAPTERS

WINDOWS & GLASS

VICTORIA

V

ictoria held a very successful Gala Dinner and Awards ceremony on Friday, 21 June, at Crown Melbourne.

Although historically an AGGA event, this year's AGWA Design Awards and Gala Dinner was strongly supported by the window, glass, wardrobes and shower screen sectors of our industry.

Hosted by Marty Fields as both MC and comical entertainment, Crown Melbourne delivered excellent food with attendees numbering in excess of 160.

Thank you to our sponsors and congratulations to the award winners, and a special thank you to all those that nominated for an award.

Going forward, the AGWA Victorian Chapter Committee will be striving to build on the success of this year's Design Awards and Gala Dinner. We will endeavour to involve more members from regional Victoria to make this a truly Victorian event.

We would like to see more nominations in each award category, reflecting our outstanding glass, windows, shower screens/robes and balustrade applications. Over the next twelve months, capture project photos and note your favourite installation for future award nominations. 

WORDS - Gerard McCluskey

ARCHITECTURAL

28

ISSUE 01

SPRING 2019

BUILTVIEW

WINDOWS & GLASS

STATE CHAPTERS

QUEENSLAND

T

he first AGWA Gala Dinner and Awards Night for Queensland was held in Brisbane on Friday, 28 June.

With 202 people in attendance, it was great to see a large cross section of our members taking the opportunity to enjoy a social evening while celebrating the achievements of our industry.

Of course, without the support of sponsors, events like this are impossible to run so the Committee would like to thank all of our Gala Dinner sponsors.

Congratulations to all of the state award winners and to the winners of the national awards held at AusFenEx19.

UPCOMING EVENTS • Golf Day - The first AGWA Queensland Golf Day will be held on Friday, 27 September, at Virginia Golf Club. The day will commence with a committee meeting followed by an AGWA Queensland information update and Q&A session.

WORDS - Wayne Cook

• Regional meeting - To ensure we receive feedback from all of our members, the committee has decided to hold a regional committee meeting every year. Our first regional committee meeting and information session will held on Wednesday, 20 November, in Cairns.

ARCHITECTURAL

BUILTVIEW

ISSUE 01

SPRING 2019

29

MEMBER PROFILE

WINDOWS & GLASS

01

A REPUTATION TO LIVE BY JP HARDWARE SUPPLIES

It’s an inspiring story. “The original company was established in 1988, and was running for 20-odd years before it was sold,” Company Director, Vince Grimaldi, explains. “Mark Slater, Luke Hyatt and I relaunched the business five years ago this September, and we’ve never looked back.”

People’s glowing memories of the original company gave the trio a solid reputation to honour. “JP Hardware Supplies was the best-known organisation in the window and door industry, due to its unrivalled service and product knowledge,” says Vince. “When we made the decision to reboot the company, we were welcomed back with open arms.”

Today, the company is strongly committed to stocking a comprehensive product range for an expansive selection of applications. “We’re major distributors of all the big brands, including Dow Silicone, Assa Abloy-Lockwood, Allegion and DormaKaba,” says Vince. “In addition, we work with specialised products and aluminium extrusions.”

The heart of every great company is its staff. As Vince explains, he has the pleasure and privilege of working with two of the industry’s leading figures.

“I have a long history with the other two Directors, Mark and Luke,” Vince notes. “We were colleagues at JP Hardware Supplies – Luke and I were salesmen, while Mark was the owner. When we got together to reform the company, we aimed to bring back this highly valued entity.”

The endeavour was, therefore, a reunion of sorts.

“The experience of restarting the business was interesting in many ways,” Vince observes. “While there were always challenges, we largely picked up where we left off. We’ve brought our considerable industry knowledge across, and have grown the 30

ISSUE 01

SPRING 2019

business substantially in the process.”

Since JP Hardware’s new beginning, the company has gone interstate. “We now have four branches – including our original head office in Thomastown, as well as a second in Dandenong, servicing the state’s north-west and south-east,” Vince highlights. “We also now have branches in Adelaide and Sydney. In a short five-year span, we’ve gone from nothing to reaching the whole of Australia!”

Vince’s respect for the company’s talent is similarly encapsulated in his praise of the company’s State Managers. “All three of these colleagues are motivated, experienced and respected for their comprehensive industry knowledge,” he says.

“I have the greatest respect for Lee Hughes, who runs our South Australian branch; Adrian Donnini, our Victorian Sales and Marketing Manager; and Adam Kiss, who runs the recently founded New South Wales branch. Having recently joined the team, Adam is doing a wonderful job drawing on his vast wealth of national experience.”

Throughout the company’s operations, the expertise of all staff members – from factory floor to management and administration – has been inspirational to Vince. “Our head office has approximately 15 staff, many of whom we retained from the original company,” he says. “We work with a team who have been in the industry for many years, and we wholeheartedly welcome their experience and knowledge.”

In terms of product range, JP Hardware Supplies is renowned for its versatile ability to work on projects of any size and nature. “We sell hardware to the window, door and glazing industry, which could be anyone from a small one-man glass replacement shop to a corporate giant such as A&L Windows or Stegbar,” says Vince. “Our range of timber, aluminium hardware and glazing products are installed in all manner of applications, from small-scale residential to high-rise commercial. We’ve always aligned BUILTVIEW

WORDS Jill Johnson

W

hen it comes to industry veterans, they don’t come more revered than JP Hardware Supplies. The company’s rebirth five years ago brought back a highly respected key player to the fold.

WINDOWS & GLASS

MEMBER PROFILE

02 ourselves with the best-known and respected products and brands, ranging from the most affordable to premium top-end units.”

Vince is clear-headed about the impact of JP Hardware Supplies’ positive brand recognition.

“Customers have always valued service and knowledge – they still do today, and will continue to in future,” he reflects. “We sell many similar products to other distributors, but it’s our deep knowledge and thorough service that really wins customers over. We take the requisite care to get the product right the first time. It costs big bucks to keep things waiting onsite if things aren’t perfect, so accuracy is paramount.”

After installation is completed, JP Hardware Supplies continues to be right there for each customer. “Our level of service and support are highly prized,” Vince confirms. “When customers come to us with questions, we see it as our central duty to solve their problems.”

Doing this successfully requires knowing each brief inside out. “We’re expert interpreters of architects’ specifications, for example,” Vince says. “When the builder gets sent a specification from an architect, they may not always know all the products specified in detail. Fortunately, our experience enables us to accurately determine what the architect intends.”

When working on jobs, JP Hardware Supplies largely deals with builders and fabricators. “Ensuring our customers receive the best and most thorough service possible is the most rewarding aspect of the job for us,” he says. “Getting a massive order is great when you’re a young salesman, but as you get older it’s all about keeping your customers happy in every respect. And if they’re happy, so are we!”

As well as catering for existing clients, the company is focused on new developments. “We displayed a couple of new exciting products at AusFenEx19,” Vince says. “We’re always seeking the latest and most promising new technology and materials.

Whether we source products from Australia, Italy, Germany or elsewhere, we’re always aiming to stay one ahead.”

AusFenEx19 gave JP Hardware Supplies a chance to display their latest advances. “We had a double stand at the AusFenEx19 exhibition, which was very BUILTVIEW

exciting,” Vince remembers. “In terms of mechanical hardware, we displayed a new window casement and awning hardware range. While rival products have a painted option, our new version is far superior in stainless steel as standard, featuring new architectural designs.”

01

The company’s AusFenEx19 display also featured an innovative digital laser measuring device, providing unrivalled safety and flexibility by tracing windows and doors from a distance. “Instead of having to be next to windows on upper storeys, you can now measure them from ground level,” he says. “It’s rapid, too – after the laser takes the measurement, you can beam it back to the factory CNC machine and start working on the windows immediately.”

When asked about his predictions for the industry, Vince is characteristically thoughtful. “We’re always on the lookout for a game-changer,” he says.

“Overall, people are demanding better-quality highperformance hardware and windows. Although the Australian market doesn’t always want to pay the extra cost, things are slowly but steadily going that way.”

As Vince observes, this slow progress is compounded

by Australia’s frustrating political deadlock. “Our politicians seem scared to do something about the climate change issue,” Vince says. “It’s a hard one – we continue to push for improvement and have definitely seen some degree of progress, but it will take time.”

While Vince doesn’t want to give too much away about the company’s plans at the moment, the onward march of JP Hardware Supplies may continue. “Further expansion is certainly possible,” says Vince. “We’re currently servicing Queensland, and may even expand to a branch there in future!”

It’s an exciting prospect for this ambitious company with a faultless attitude to customer care.

For more information, contact JP Hardware Supplies on 03 9939 6888, email sales@jphardware.com.au or visit jphardware.com.au

01 (L-R) Vince Grimaldi, Mark Slater, and Luke Hyatt.

02 Terry Slater (left) and Taia Winter (right).

ISSUE 01

SPRING 2019

31

MEMBER PROFILE

WINDOWS & GLASS

ALWAYS ON POINT ALL POINTS GLASS

Doug’s history with glazing is extensive. “I started at 16, and my 63rd birthday’s now coming up,” he says.

His path to the present has been eventful. “I started my apprenticeship in 1969. I was then shipped to all the branches of Oliver Davey Glass for training, for filling in for staff who were on holidays, and because I was a qualified glazier, I was frequently recruited to help out with a variety of projects. It was a very practical education!”

“My onsite career was fairly short compared to my working life, as I began in the office soon after completion,” he says. “Having worked my way up to management with Oliver Davey Glass, I then managed a couple of branches for Oliver Davey with Barry Roberts, my Co-Director at All Points Glass & Aluminium,” he says.

The time for change was ripe when Pilkington Glass took over Oliver Davey Glass in 1987. “I, along with many others, wanted to head in a different direction,” Doug remembers. “Alan Bell, who was the Oliver Davey Victorian State Branch Manager at the time, got the original team of seven Directors together to start the All Points Glass business in Thomastown and Carrum Downs. All Points Glass was founded with seven Directors, all from Oliver Davey. Alan Bell was our CEO (Alan retired seven years ago), Neil Dunscombe, Danny Brigham, Neil Albert, Mark Conboy, Barry Roberts and myself formed the team.

Barry and I are the only two members of that original team left.”

The fledgling business began working out of two locations and progressed from there. “We started at Carrum Downs and Thomastown, but the Thomastown Directors ultimately decided to go 32

ISSUE 01

SPRING 2019

their own way several years later,” Doug says. “Barry and I have stayed at Carrum Downs, and the rest is history.”

The team steadily grew. “We employed another Director, Alex Leadingham, in the early 90s and started a new branch in Whitehorse Road, Mitcham,” Doug continues. “We subsequently moved to Blackburn when the lease ran out, then to a factory in Ringwood, where we stayed for several years.”

During the 1990s, the swiftly growing All Points Glass formed a distinct business identity. “At the time, we were involved in construction, aluminium fabrication and glazing,” Doug remembers. “At our Carrum Downs factory, we mainly worked on upmarket residential houses and small factories. In contrast, our aluminium division in Ringwood primarily dealt with medium-sized commercial, residential and industrial projects.”

The business expanded rapidly, both geographically and on the payroll. “We employed two additional people who were originally driving our aluminium division and we’ve kept that arm still operating in Carrum Downs,” says Doug.

After some years of expansion, the decision was made to consolidate. “We decided to close Ringwood down in 2015, scaling back after several years of steady expansion,” Doug remembers. “Both aluminium and glazing divisions of All Points Glass are now run from the Carrum Downs branch.”

This gradual consolidation has inevitably involved some paring back. “After hitting the peak of our expansion several years ago, we steadily rationalised our staff numbers,” says Doug. “Now, though with three glaziers remaining on board, we’re currently looking to hire another.”

Part of the compact workforce at All Points Glass is a response to the gradually changing nature of in-house work. “Virtually everything’s now done by subcontractors,” Doug observes. “Many companies BUILTVIEW

WORDS Jill Johnson

D

oug Farr, Director of All Points Glass, an AGWA accredited company, has been in the glass industry for his entire working life (well over four decades). Doug reflects on how he developed his expertise and the principal value he places on forming productive working relationships.

MEMBER PROFILE

WINDOWS & GLASS

01

now run purely out of an office, employing subcontractors onsite; a large proportion don’t even have a warehouse.”

While All Points Glass has developed with the times, some changes over the years have been more challenging for Doug. “As an old-school glazier, the new OH&S requirements have impacted us significantly,” he says. “Accidents can still happen, and no regulation is going to stop them. We all want a safe workplace.”

Doug sees the current regulatory environment as particularly challenging. “The steadily increasing size of glazed sheets has inevitably caused logistical problems for glaziers manipulating them into position,” he says. “Architects are definitely driving the industry in one direction, luckily for us consumers want more glazing in their homes - while glaziers are simply striving daily to get that glass safely into the hole. To make things worse, we’re all competing against cowboys that will do just about anything and have no knowledge or understanding of the Standards. I would personally like to see the glazing industry licensed – it’s well overdue. We hope our accreditation is a precursor to that move and in fact the major reason we’re a member of the AGWA.” A consistent theme in Doug’s reflections is his great respect for Co-Director Barry Roberts. “Barry’s been with All Points Glazing since 1989, after being a Senior Manager at Oliver Davey Glass all those years ago,” says Doug. “Like me, Barry worked his way up at Oliver Davey. He began working the Reservoir branch, worked his way up to Manager of Special Production Division at Noble Park head office, and then managed the Frankston branch before starting All Points Glazing with me and the other team members.”

As the business has evolved, so has Barry’s role.

“He used to be our main Sales Manager, chiefly doing trade shows and consulting with architects,” continues Doug. “He’s now a full-time estimator with BUILTVIEW

All Points Glass, and is flat-out just quoting!”

Doug has fond memories of first joining AGGA with All Points Glass. “We joined the organisation when Don Blanksby was Secretary for the Victorian Glass Merchants Association,” he says. “We formed a great relationship with Don at AGGA during that time, especially regarding IR matters – he was extremely knowledgeable in that area and provided great support.”

Some changes in the industry were relatively unexpected for Doug. “Many things were easier in the old days, with glass substantially quicker to obtain,” Doug recalls. “It often seems to be more difficult now, with longer lead times. The product has definitely become more complex; but in the old days, toughened glass had a 24-hour turnaround. Now it’s usually a week, even with the high number of toughening furnaces in the Dandenong area.”

Fairly traditional in their approach, Doug and the staff at All Points Glass & Aluminium can be seen as straight down the line. “We’re not huge socialisers, and go home to our families after doing our work,” he says. “We were all working seven days a week when we started All Points Glass – but after a while, you realise that family has to come first.”

With such a strong focus on work colleagues and family, All Points Glass has clearly been built on secure foundations. Their value set is strong, as is their strength in building sound working relationships.

For more information, contact Doug Farr at All Points Glass on 9785 3311 or 0408 574 008, email dfarr@allpointsglass.com.au, or visit All Points Glass at 19 Frankston Garden Drive, Carrum Downs.

01 Directors Doug Farr (left) and Barry Roberts (right) in the showroom of All Point Glass in Carrum Downs, Victoria.

ISSUE 01

SPRING 2019

33

CASE STUDY

WINDOWS & GLASS

A FIRST FOR AUSTRALIA of products and applications including:

The Anthony John Group engaged JH Glass Innovation to undertake two glazing projects at the Emporium Hotel, Brisbane, that would represent the first of their kind in Australia. The components, whilst inspired by concepts that the owner had seen overseas, had not been constructed in Australia before.

J

ohn Hyde, Director of JH Glass Innovation, undertook the challenge, delivering amazing works-of-art whilst creating new design concepts that will continue to facilitate the development of unique glass concepts in Australia.

RED SHARD WALL PROJECT DESIGN The bespoke Red Shard Wall spans two levels and consists of 450 individual glass shards with polished edges, forming a 3D glass wall between four lift wells. JH Glass Innovation were introduced as a potential supplier for the project after the hotel owner and his architects spent 12 months in the design phase.

The key to finalising the design was the custom fixtures and applications. With 30 years of industry experience in producing complex glass products, John provided the platform to bring the design concept to reality.

34

• Individually cut and polished glass shards manually applied with a custom red film.

• Individually hand cut mirrors to accentuate the red coloured wall.

• Custom made red silicone.

PROTOTYPE Unlike standard commercial glazing projects, the unique nature of the design meant that the architectural drawings alone could not be sufficiently tested to ensure that the design could be achieved.

The project relied heavily on accurate data and laser setouts, enabling the draftsman to produce millimetre accurate CAD drawings - the glass shards had to be accurate due to their triangular shape and layering (one layer of glass shards were placed on top of another layer).

To test the design, fixtures and applications, a 2.5 m x 1 m prototype was built. The prototype revealed some limitations with the existing design resulting in the design being revisited.

Over a six month period, numerous samples and prototypes were designed and developed until the final shard design and layout was finalised. However, the application to the lift lobby wall could not be tested until installation commenced.

INSTALLATION

The vibrant red colour was the discerning factor for this project as it was designed to be the centrepiece of the Emporium Hotel - rising from the main lobby to Level 1.

During installation, the team at JH Glass Innovation faced additional challenges that were unforeseen in the design process - incorporating the four lift core doors as well as returning both of these walls 90 degrees down each side.

Achieving the vibrant red colour required a number

It also included the design and fabrication of custom

ISSUE 01

SPRING 2019

BUILTVIEW

WINDOWS & GLASS

FABRICATOR

JH Glass Innovation

SYSTEMS

Red Shard Wall - 10mm Clear Glass Arion Film (Red), 4mm Vinyl Back, Mirror, 12mm Clear Acrylic

Level 21 Doors - Top Hung Frameless Sliding Doors with 26.28 Clear SG Toughened Safety Glass

ARCHITECT

Ceccato Hall & Associates

BUILDER

Hutchinson Builders

01 brackets which would retain the shards whilst ensuring they could not be seen, retaining the visual design elements.

A specialised lifting apparatus was built to assist in the installation of the shards, securing them to the wall while the next pair of shards were installed.

Installation of the LED lighting provided its own challenges as the design required easy replacement access should any of the lighting fail. To do this, the JH Glass Innovation team successfully amended the original design to provide maintenance access without disrupting the visual design.

Incorporating LED lighting behind the wall also proved challenging. Different grades of shading were required which resulted in using downlights and LED flex to achieve the desired red hue, distinguishing the Emporium Hotel from others.

The addition and incorporation of mirrors, polished stainless steel and the use of the red and black sealants provided a striking edge to each individual shard, further enhancing the visual impact.

OUTCOMES This project far exceeded the expectations of the owner and JH Glass Innovations in terms of design, construction and visual impact. The reviews and accolades that this bespoke lobby centrepiece has attracted demonstrates the skill and craftsmanship of what can be achieved with glass and innovative thinking.

LEVEL 21 DOORS PROJECT Top hung frameless sliding doors were required for the rooftop bar and dining area on level 21 of the Emporium Hotel. Covering an expanse of 19 metres and holding 600 kg door leaves, the doors had to BUILTVIEW

CASE STUDY

02 provide reliable and functional operation for the end user as well as meeting industry regulations.

DESIGN The challenge in the design process was sourcing a suitable system that could carry the 600 kg door leaves whilst ensuring controlled operation. With little maintenance required, Eposs Mini Crane System was selected as the best solution.

The doors were designed to use 26.28 Clear SG Toughened Laminated Safety Glass with custom glass hangers. Designed by the team at JH Glass Innovation, the glass hangers seamlessly integrated with the Eposs rollers as well as custom bottom rails and locks to ensure weather protection.

INSTALLATION Installation was made possible by craning the doors up to level 21 with a mini crawler crane. The doors were then attached to a vacuum lifter and manoeuvred into position whilst simultaneously attaching the hangers. A safe install for workers was ensured at all times.

OUTCOMES As the largest top hung frameless sliding doors in Australia, the design of these doors will assist in future applications of this medium in years to come.  For more information, contact JH Glass Innovation on 07 4035 1477, admin@glassinnovation.com.au, or visit glassinnovation.com.au

01 The bespoke Red Shard Wall spans two levels and consists of 450 individual shards of glass at the Emporium Hotel, Brisbane.

02 Australia's largest top hung frameless sliding doors at the rooftop bar and dining area on level 21 of the Emporium Hotel, Brisbane.

ISSUE 01

SPRING 2019

35

AWARDS

WINDOWS & GLASS

2019 INDUSTRY AWARDS

CONGRATULATIONS TO ALL OF OUR WINNERS! SAFETY AWARD - MELBOURNE SAFETY GLASS The Safety Award recognises excellence in developing and implementing a solution for an identified workplace health and safety issue.

The winner of the Award, Melbourne Safety Glass, had a very proactive approach to finding a solution to their problem.

From the outset, Melbourne Safety Glass welcomed any feedback and sought to understand their position by bringing in external people to look at the challenges.

On top of this, they also engaged with government health and safety bodies - inviting them to tour their site and critique their safety journey and, where opportunities for improvement were found, they acted on it.

Melbourne Safety Glass not only invested in capital, but took the time to ensure the safety processes and mindset were delivered in a way that meant that they were embraced by the staff on the shop floor.

WOMAN OF THE YEAR - HELEN FENECH Our Woman of the Year, Helen Fenech, is a long standing, dedicated and integral part of the Architectural Window Systems' growth story.

In 2001, Helen relocated to Sydney and joined AWS as an Accounts Clerk.

Her talent and work ethic were quickly recognised and she was promoted to Accountant within 12 months.

Helen has overseen the financial management of AWS throughout its exponential year on year growth and

has been a significant factor in the recruitment of over 200 independent fabricators throughout the network.

She is instrumental in the financial management of AWS fabricators and is a key resource for over 300 AWS employees.

AWS operations depend on her due diligence and financial decision making.

Helen is also a Justice of the Peace and coordinates annual fundraising activities for the Humpty Dumpty Foundation.

INDUSTRY PERSON OF THE YEAR - JOHN GOFTON John Gofton, our Industry Person of the Year, entered the glazing industry 28 years ago from a career as a Precision Machinist and Toolmaker.

level - promoting safety, quality and compliance at all levels for members, big and small.

His attention to detail and meticulous work practices have provided a rock-solid foundation to build his business on growing it from a one-man show to a wellestablished and highly regarded business.

Passionate about the future, he makes every effort to mentor and encourage the next generation and show what being involved in the industry Association can do for them, their business and their industry.

As a qualified Glazier and an AGWA Master Glazier, John is involved in the progression and advancement of the industry at both a state and national

As chair of the AGWA Tasmanian State Chapter, John is giving the future of this great Association his characteristic fervour and focus.

LIFE MEMBER - PHILLIP JONES Phillip Jones began his industry journey in 1975 as Despatch Manager for T&K Glass in South Oakleigh, Victoria.

In 1986, Phillip moved to Sydney working for O'Brien Glass. In the late 1980s, Phillip left the industry and in 1991, returned working for Hershell & Stent.

In 1994, Phillip joined G.James Safety Glass as Manager of their Victorian Glass Operations. For 24 years, Phil continued in this role, honing his knowledge in the area of glass processing and streamlining 36

ISSUE 01

SPRING 2019

production methods.

With an expertise in the manufacture of insulating glass units, Phillip was instrumental in the establishment of the Insulating Glass Manufacturers Affiliation (IGMA) in Australia and has also been a valued contributor for IGMA North America.

Without Phillip’s leadership, drive and contribution, the writing of Australian Standard (AS) 4666 for Insulated Glass Units would not have been accomplished.

BUILTVIEW

ADVERTISEMENT

WINDOWS & GLASS

www.lunamac.com.au

Improve your efficiency, accuracy and quality with a CNC Double Mitre Saw or Programmable Measuring Stop

Celebrating

Add a touch of DecoWood windows and doors offer the long-lasting natural look and feel of real timber that is effortless to maintain.

Any style of aluminium window or door is available in the DecoWood finish including accessories such as fly screens, security screens and retractable screens. Timber-look aluminium windows and doors offer a wide range of benefits when compared to real timber windows.

SUSTAINABLE

AUSTRALIAN

EFFORTLESS

FIRE SAFE

DURABLE

SELECTION

QUALITY

BEAUTIFUL

Visit deco.net.au for more information or call us on 02 9603 1888.

BUILTVIEW

ISSUE 01

SPRING 2019

37

TECHNICAL

WINDOWS & GLASS

IMAGE Shutterstock.com

ANOTHER DAY, ANOTHER HEADLINE

RUSSELL HARRIS Technical Manager, AGWA

THE TROUBLING PAST & UNCERTAIN FUTURE OF OUR BUILDING INDUSTRY

I

t seems everyday, all across Australia, we see headline after headline showcasing under-performance, defective work, or the use of nonconforming products in the building industry; highlighting the need for reform in the construction sector and, more recently, government’s response to this growing issue.

In many ways, the ‘ground zero’ for today’s activity dates back to 2015 when, following the Grenfell Tower fire, the Australian Government initiated a Senate Inquiry into non-conforming building products. The final report from this enquiry was delayed a number of times, but ultimately handed down in late 2018 and contained 13 recommendations.

“

In the glass industry there is a growing trend of glass being installed by untrained labour – particularly for shower screens, balustrades, splashbacks and pool fencing. This introduces risks of the wrong product being installed in an incorrect manner that may not be evident at first – but may present an inherent safety risk or fail in the future.”

AGGA submission to Non-Conforming Building Products Senate Enquiry.

Shortly before this, in mid-2017, Professor Peter Shergold and Ms Bronwyn Weir were commissioned by the Building Ministers' Forum (BMF) to independently assess broader compliance and enforcement problems within the building and construction systems across Australia.

The final report titled, 'Building Confidence - Improving the effectiveness 38

of compliance and enforcement systems for the building and construction industry across Australia', February 2018, proposed a significant package of reforms to strengthen effective implementation of the National Construction Code (NCC).

Following its most recent meeting, the BMF published a communiqué outlining its response, agreeing on a number of commitments, including expansion of the Australian Building Codes Board to include greater representation from industry and the creation of an implementation team tasked with developing and publicly reporting on a national framework for the consistent implementation of the Shergold Weir Report recommendations.

this discussion paper serves only to highlight further the need for a national focus on licensing and compliance.”

AGWA submission to New South Wales Building Stronger Foundations Discussion Paper.

The AGWA will continue to pursue meaningful reform through its advocacy program to represent the needs of industry and promote outcomes consistent with its mission and objectives; to endorse compliant, sustainable and fit-for-purpose products and to provide services to members that support their efforts to operate successfully.

Additionally, the New South Wales Government recently released a discussion paper titled, 'NSW Building Stronger Foundations'. The discussion paper outlines several measures to implement the New South Wales Government response to the Shergold Weir Report, with comments received during the consultation to be used to shape the design and scope of the reforms.

“

The need for a nationally consistent approach to licensing is a concern that our industry has raised previously and been calling on governments to enact for some time. With the sheer number of tradespeople who travel to various states to carry out work, and an increasing proportion of larger businesses operating on a multi-state or national footprint, ISSUE 01

SPRING 2019

Building Confidence Improving the effectiveness of compliance and enforcement systems for the building and construction industry across Australia Peter Shergold and Bronwyn Weir February 2018

BUILTVIEW

TECHNICAL

IMAGE Shutterstock.com

WINDOWS & GLASS

ENERGY EFFICIENCY: A BRIEF GUIDE TO REGULATION AND REFORM INTO THE FUTURE

I

t's no secret that the Australian Government is committed to ongoing improvements to energy efficiency and has identified the built environment as a central component to these objectives. Over the past decade or so, we have seen substantial reform in the National Construction Code (NCC), culminating in the most recent reforms, introduced this year to Section J, for commercial buildings.

These new reforms introduce a number of factors and substantial changes in how building energy usage is modelled. Firstly, and perhaps most significantly, the usage patterns of a building serve as a key driver in determining its energy use. Glazing and window systems are now considered as an integral part of the total façade, and have become a key metric in determining the overall performance of the building.

WORDS Russell Harris

If we follow the growth curve, it's not difficult to imagine a future trajectory where buildings become increasingly efficient and ultimately carbon neutral.

In fact, the Australian Government has been doing exactly that. In late 2018, the Council of Australian Governments published its 'Trajectory for Low Energy Buildings Report'.

This report was developed cooperatively between Commonwealth, state and territory governments, and identifies cost effective opportunities for energy efficiency improvements throughout the building system, from thermal performance to appliance energy usage and renewable energy generation.

It describes aspects of reform introduced under the BUILTVIEW

ISSUE 01

SPRING 2019

National Energy Productivity Plan (NEPP), which aims to improve Australia’s energy productivity by 40 per cent between 2015 and 2030, to reduce costs for households, while improving Australia’s competitiveness and growing the economy and jobs.

The NEPP also supports the Australian Government’s commitment under the Paris Agreement to reducing greenhouse gas emissions to 26 to 28 per cent below 2005 levels by 2030.

The report considers opportunities to increase minimum requirements in the NCC to achieve better energy efficiency outcomes for Australia’s buildings and suggests that energy efficiency provisions should be substantially increased in the NCC 2022 and again in 2025, and every three years after that to keep pace with changing technologies, changing energy prices and to facilitate progress towards zero energy (and carbon) ready buildings.

“

Changes in energy usage by buildings has a significant impact on the reliability of the energy grid. Buildings account for around 20 per cent of Australia’s energy use, while the growth in household air conditioning is the major contributor to peak electricity demand, especially on hot summer afternoons. This is a key driver of investment in generation and network capacity.”

COAG Trajectory for Low Energy Buildings.

There is no doubt that we are headed toward a bright and interesting future where the buildings we live, work and play in will be very differently constructed to those we have seen in the past.

AGWA are committed to maintaining a vibrant and innovative industry by endorsing compliant, sustainable and fit-for-purpose products and providing services to members that support their efforts to operate successfully.

39

TECHNICAL

WINDOWS & GLASS

TECHNICAL UPDATE

T

he two AGWA technical committees, supported by a number of working groups, subcommittees and the newly formed State Chapters, actively identify, develop and deliver technical services of significant benefit to members. These include monitoring relevant industry trends and developments that affect our industry to both inform members and respond to government, relevant regulatory bodies and building associations as required.

Throughout 2019, AGWA has been exceedingly busy with a wide range of initiatives, including NCC 2019, Windows and Doors in Bushfire Prone Areas, Residential Installation, Technical Fact Sheets, and Advocacy and Consultation.

AGWA GUIDE TO WINDOWS AND DOORS IN BUSHFIRE PRONE AREAS The Guide was developed in response to the update of Australian Standard (AS) 3959 Construction of buildings in bushfire prone areas, published in late 2018. This new Guide features; • Updated requirements to AS 3959:2018 Construction of buildings in bushfire prone areas.

• Improved readability and accessibility to information with simple to read lists of options.

• Detailed information for windows, hinged and sliding doors specific to individual bushfire attack levels (BAL’s).

• Quick reference tables to quickly and easily identify differences in requirements across various BAL’s and product groups.

NCC 2019

AGWA GUIDE TO RESIDENTIAL INSTALLATION

The technical committees have actively reviewed the content and implications of changes introduced in the National Construction Code (NCC) 2019 revision earlier this year. Technical Fact Sheets and other informative documentation were developed to raise awareness of these important changes in our industry.

The AGWA Guide to Residential Installation was updated to reflect changes in the NCC and to improve the presentation of the subject material. This guide covers aluminium, uPVC and timber windows in various wall types including, brick veneer, double brick, clad and solid masonry construction.

TECHNICAL FACT SHEETS Technical Fact Sheets have been developed for: • Masonry Control Joints • Condensation Management • NCC 2019 – Window Flashing • NCC 2019 – Section J ADVOCACY AND CONSULTATION The AGWA technical committees respond to a large number of papers from government and regulatory bodies that ultimately shape our collective future.

These include documents published by (or on behalf of) state and federal governments, the Australian Building Codes Board and the like on a wide range of topics, including the development of Acceptable Construction Practices (ACPs) and various other provisions and measures being considered for inclusion in the NCC; and a wide range of supplementary information such as ABCB Handbooks, policy reform and scoping studies undertaken from time-to-time.

Copies of these Guides and Technical Fact Sheets are available on our website.

For more information, contact Russell on 02 9498 2768 or technical@agwa.org.au

AUSTR ALIAN

A GW A

AUSTRALIAN GLASS AND WINDOW ASSOCIATION GUIDE SERIES

A GUIDE TO RESIDENTIAL INSTALLATION

GL ASS & WINDOW A S S O C I AT I O N

TECHNICAL FACT SHEET: NCC2019 WINDOW FLASHING Version 1 Released June 2019

The National Construction Code (NCC) of 2019 was published on the 1st February 2019 and, subject to state and territory transitional arrangements, adopted on the 1st May 2019.

One of the most notable additions to the NCC affecting the window and door industry is the new provisions for weatherproofing of openings, specifically flashings to windows and doors. Two new Acceptable Construction Practices (ACP’s) provide guidance for masonry veneer, and light-weight (clad) construction.

AUSTRALIAN GLASS AND WINDOW ASSOCIATION GUIDE SERIES

A GUIDE TO WINDOWS & DOORS IN BUSHFIRE PRONE AREAS

MASONRY VENEER The requirements for masonry veneer construction detailed in Clause 3.3.5.8 stipulate flashings must be fitted to the top and bottom (head and sill) of an opening and; (i)

installed so that the flashing extends a minimum of 150 mm on each side of the opening,

(ii)

located no more than one course below the sill brick course; and 300 mm above the opening,

(iii)

turned up in the cavity not less than 150 mm above the opening,

(iv)

embedded at least 30 mm into the masonry veneer, and

(v)

attached to the window or wall framing.

Image 1: Masonry Veneer Flashing detail

HEAD FLASHING UNDER SARKING

STUD FRAME

WEEPHOLES

SARKING EXTERNAL BRICKWORK

FLASHING

WEEPHOLES SILL FLASHING

OPTIONAL LOCATION FOR FLASHING AT HEAD DRAINED THROUGH HEADER COURSE

VERSION 6.0

40

AN INDUSTRY GUIDE TO THE CORRECT INSTALLATION OF WINDOWS AND DOORS

ISSUE 01

VERSION 1 AUGUST 2019

SPRING 2019

1

BUILTVIEW

WORDS Russell Harris

Extends past at window head and sill by a minimum of 150mm

CASE STUDY

WINDOWS & GLASS

$60M NDIS HEADQUARTERS, GEELONG – HOW A DYNAMIC GLASS FAÇADE IS SET TO TRANSFORM THEIR NEW WORKPLACE The new NDIS (National Disability Insurance Scheme) headquarters - also known as 'The Carlton Project' by developer Techne Group, is one Geelong and the community can truly be proud of.

O

ver 15,000 m2 in size, it is the first government building of this scale to relocate to the area, dramatically boosting local employment. It also achieves a 6-star Green Star and 5-star NABERS thanks to its environmentally conscious design, including a 3,000 m2 façade of Suntuitive® ‘dynamic’ Insulating Glass Units (IGUs) manufactured by Glassworks and installed by Minesco.

Suntuitive® is a Solar Responsive Thermochromic interlayer, laminated in glass and then made into an IGU. It is the only dynamic glass of its kind in Australia able to self-tint based solely on the intensity and position of the sun. When the sun is at its strongest, the glass darkens to limit the heat and glare entering the building. Then, in the absence of direct sunlight, it returns to its minimally tinted state to optimise heat gain and natural light at all times.

42

ISSUE 01

SPRING 2019

The four main benefits the Suntuitive glazing solution brought to the NDIS project are: 1. Dynamic performance: Suntuitive is able to adjust the Solar Heat gain Coefficient (SHGC) and Visible Light Transmittance (VLT) as the buildings' needs change throughout the course of the day or between the seasons. The Crystal Grey version specified has a variable SHGC of 0.11-0.24 and a VLT of 5-36 per cent. By comparison, even the highest performing low-E IGUs or permanent dark tints would offer fixed performance, thereby compromising thermal control or visibility.

2. Energy saving: The building is better able to naturally control the temperature, which was factored into the build phase with a smaller HVAC system. This has significant benefits for occupant comfort and ongoing power savings.

3. Natural lighting: In the absence of direct sunlight, the window is at its minimally tinted state preserving the view and allowing natural light to enter. However, in full sun, when the window is at its darkest tint, there is sufficient natural light entering the building without the glare.

4. Aesthetics: Dynamic glazing allows for design freedom, eliminating the need to incorporate fixed BUILTVIEW

CASE STUDY

WINDOWS & GLASS

over hangs or mechanical louvres to achieve the desired energy saving effect. The façade is also easier on the eyes than a permanent dark tint and delivers the transparency the building was striving for.

The project is located on the site of the original 1930s Carlton Hotel, which came to symbolise Geelong’s prosperity. Global architects, Woods Bagot, sought to uphold the historical nuances of the site and for the building to become a new symbol for its client, the NDIS. “Relocating to Geelong provides opportunities to celebrate the rich industrial history it possesses while striving to turn it into the centre of excellence for the insurance industry,” says Woods Bagot Principal, Bruno Mendes.

Unique to the façade is a large distinctive white Ceramic Frit design around the podium, reminiscent of Edward Giles Stones’ famous Barwon Aqueduct structure that put Geelong on the map for its unique structural design. This podium feature is made up of a series of individually designed and glazed panels coming together to form a bold and eyecatching pattern, which will, no doubt, become an iconic feature of the building over time. Flawless coordination between manufacturer, Glassworks, builder, Kane Construction, and fabricator, Minesco, was required to ensure a seamless pattern that accurately captured the architectural intent.

As the new headquarters was built, NDIS employees were top of mind. Catering for employees with disabilities, inclusion and comfort were paramount to the success of the design. Woods Bagot utilised the sector-specific expertise of accessibility consultants, Architecture and Access, who have over 20 years’ experience in removing barriers to participation and preventing disability discrimination in the built BUILTVIEW

form. “The architecture unveils itself and reaches out to create a sense of transparency between NDIS, the wider community of Geelong, industry partners and learning institutions,” says Bruno. "The use of solar responsive glazing allows visibility and openness in the office, without ‘hiding’ the building using sun shading devices. Some employees are visually impaired, so the fact that Suntuitive prevents unwanted glare presented a significant bonus," added Bruno.

General Manager of Glassworks, Michael Gleeson, celebrates this landmark project as one which will encourage the adoption of dynamic glazing in future commercial projects. “Some clients are perturbed by the initial investment as it is a premium product.

However, this is offset by eliminating blinds and the energy savings it provides over time, not to mention occupant comfort which you can’t put a price on,” says Michael.

Congratulations to all involved in this impressive project. We wish the NDIS many happy years ahead in their new state-of-the art space.

MANUFACTURER Glassworks FABRICATOR Minesco SYSTEMS

Suntuitive® Solar Responsive Thermochromic Laminate in Insulated Glass Units

ARCHITECT

Woods Bagot

BUILDER

Kane Construction

PHOTOGRAPHY

Kane Jarrod Photography

ISSUE 01

SPRING 2019

43

About the automatic Roller Heat Control (RHC) upgrade: “As a bonus, the quality has really improved too, especially when it comes to the roller wave effect. With the 4 mm glass that we were running before, you could sometimes still see the effect at certain angles. Now, you can hardly see that the glass was tempered, which is good proof of quality improvement.”

— Joacim Dahlkvist, Quality and Production Development Manager, Martin G Anderson, Sweden

Looking to upgrade your existing tempering line?

Three reasons for choosing Glaston RHC upgrade: 1. Improve glass quality 2. Save energy, resources - and money 3. Grow your business for a lifetime

Glaston in Australia david.charnock@glaston.net Tel. +61 421 057 225 www.glaston.net

NEWS

WINDOWS & GLASS

BUNNINGS TRADE EXPO

O

n Wednesday, 26 June, Gary Smith, Marketing and Communications Manager, AGWA, was invited by member Absolute Dynamic Windows to attended the Bunnings Trade Expo in Melbourne. Bradnams Windows & Doors and Dowell Windows were also spotted at the event.

GLASTON WELCOME DAVID CHARNOCK TO THEIR ANZ TEAM

G

laston are delighted to announce the recent appointment of David Charnock as Director of Sales and Service - Australia and New Zealand.

David has revelled in a lifetime career in the glass manufacturing and processing industry, commencing with Pilkington in the United Kingdom. David continued working with Pilkington when he and his young family moved to Australia in the late 1980s.

In Australia, David initially began at what was then the new Pilkington Float Glass facility in Ingleburn. Responsible for process control and project management, he eventually expanded into core glass making technologies. Over subsequent years, David held various management roles within CSR Viridian ANZ in the glass processing division, holding the position of Technical Services Manager until his BUILTVIEW

departure earlier this year.

David’s experience and depth of knowledge in the glass processing industry is second to none. "To be quite frank, he’s unmatched," said Pekka Nieminen, Vice President, Sales & Service, Glaston Asia – Pacific. "Our growth and investment in the region continues, as does our continued investment in world-leading technology – further demonstrated with our recent acquisition of Bystronic."

“David’s appointment to the Glaston team will further strengthen our position to ensure our customer’s needs are met – I hope surpassed! His experience and professional advice will be invaluable for our customers,” adds Pekka.

David can be contacted on +61 421 057 225 or email david.charnock@glaston.net ISSUE 01

SPRING 2019

45

NEWS

WINDOWS & GLASS

01

64 YEARS OF DEDICATION If working in this industry for 64 years, and still working at 80, isn’t dedication, we don’t know what is!

In July, Dave, 'The Boss', Taberner of Taberners Windows and Doors celebrated his 80th birthday.

Taberners have been operating, by the same family, since 1927 in the picturesque town of Orange, New South Wales. Founded by his father, Stan Taberner, Dave started working at the young age of 16. Dave learnt the importance of business, family and setting an example from his father, clearly following in his father’s footsteps.

The business has been handed down through the generations and it’s clear that they have evolved yet maintained their unprecedented name and reputation in Orange.

From someone who has lived and breathed this industry, I think we can all take some words of wisdom from Dave. "First thing is to be honest, integrity is a good thing too and appreciate the customers for what they are. They are your bread and butter so you need to look after them."

There’s a lot of love, laughter and respect amongst the whole Taberner team and this is to be celebrated. Their work culture is admirable and that’s all thanks to Dave and his dad for setting this precedence. Dave has watched the business grow to what it is today and there is no doubt that the business is in the capable hands of a growing, close knit family.

From everyone at AWS, we are proud and extremely grateful to have Taberners as part of our team.

For more information, contact Taberners on 02 6362 3633 windows@taberners.com.au, or visit taberners.com.au

01 Dave, 'The Boss', Taberner celebrated his 80th birthday and 64 years on the job.

WORDS Lucy Kendall

Dave has passed the business onto his children, the third generation. Daughter Cherrie, who is the Managing Director, said, "They often say the third generation are the ones that stuff it up, so we have that to think about...and we want to do a good job." Dave is still heavily involved in the business and now plays an advisory role. His passion for the

trade always means he’s keen to be involved and can be found most days on the factory floor showing everyone how it’s done.

46

ISSUE 01

SPRING 2019

BUILTVIEW

WINDOWS & GLASS

ADVERTISEMENT

BUSHFIRE SIMULATED TESTING Warringtonfire Australia has the capability for testing a wide range of applications to AS 1530.8 Part 1 and Part 2 Testing applications include: • External walls • Windows • Roofs • Fascia and Gutter details • Skylights • Doors • Services penetrations • Decks and Sub-floor spaces.

Talk to us today about how we can help you with your bushfire simulated testing needs.

T: (03) 9767 1000 www.warringtonfire.com

Proud Testing Sponsor of the Bushfire Building Conference, Australia, 23rd – 25th October.

BUILTVIEW

ISSUE 01

SPRING 2019

47

NEWS

WINDOWS & GLASS

DECO ANNOUNCE NEW SHOWROOM AND INNOVATION CENTRE Australian-owned DECO (Decorative Imaging Pty Ltd) has announced its showroom in Minto is undergoing a massive redesign that will showcase the entire range of their products and finishes.

T

he new facility, renamed as the ‘DECO Innovation Centre’, will celebrate the innovative spirit of DECO while creating a flexible, collaborative space that delivers a premium customer service experience.

Clarke Hopkins Clarke, Partner and Architect Jordan Curran, is working with DECO to achieve a dynamic building design that will allow for continued development and change as this familyowned manufacturing business continues to grow.

DECO Founder and Director, Ross Doonan, believes the new centre will reflect the company’s core values of

48

quality and innovation. “The DECO Innovation Centre will encourage our staff to turn great ideas and concepts into products and processes. It will be an educational facility for our partners and suppliers, and it will be an inspirational space for our customers to visit.”

The building will feature a large architectural canopy and sculptural DECO elements to welcome visitors as they enter the site. Inside the showroom, customers

ISSUE 01

SPRING 2019

will find aluminium wall panels, battens, splashbacks, lighting and more to inspire their residential or commercial projects.

The DECO Innovation Centre is expected to open its doors by Christmas.

For more information, contact Ellen Kelman on 02 9603 1888 or email ellen@deco.net.au

BUILTVIEW

NEWS

WINDOWS & GLASS

GLASTON CORPORATION COMPLETES THE ACQUISITION OF BYSTRONIC GLASS

G

laston Corporation announced that their acquisition of Bystronic Glass was finalised earlier this year.

The buy-out supports Glaston’s business strategy to further strengthen their position in the glass processing value chain.

"This acquisition enables Glaston to become a significant player in the glass machinery business, providing all customers with the best know-how and the latest technologies available in glass processing," says Pekka Nieminen, Vice President, Sales and Service, Asia-Pacific, Glaston.

"Glaston and Bystronic Glass have complementary offerings, we now hold a truly unique product range from preprocessing, heat treatment (tempering), bending and laminating, as well as insulation of glass combined with services to the architecture, automotive and appliance industries."

BUILTVIEW

Glaston claim that the acquisition of Bystronic is a major step in the execution of their strategy and is in direct response to the global market demand for improved efficiencies, more demanding requirements for glass features, safety and quality as well as an increased focus on services.

"With our combined capabilities and expertise, we will be able to offer customers equipment, services and solutions from one supplier, optimising customer operations and driving customer value," notes Pekka.

"The newly combined service offering will lead to many benefits for our valued customers and provide a base for further development of services covering the whole glass processing chain in the future," Pekka adds.

For further information email pekka.nieminen@glaston.net

ISSUE 01

SPRING 2019

01

01 Pekka Nieminen, Vice President, Sales and Service, Asia-Pacific, Glaston.

49

NEWS

WINDOWS & GLASS

01

SMASHING NEW TRADE SERVICES PLATFORM GLASS ONTIME NAMED AS FINALIST IN VICTORIAN 2019 TELSTRA BUSINESS AWARDS

G

lass Ontime has made the Victorian state finals in the ‘Emerging and Energised’ category of the Telstra Business Awards. The category identifies businesses that are just starting out, but are already making a significant impact in their chosen field.

Founded by Master Glazier Colm Clinton and his wife, Sally, Glass Ontime simplifies the often onerous task of hiring a quality tradesman and having them turn up on time.

Glass Ontime is an online trade services platform with a twist. Not only does it match qualified local tradies with customers. It does it in such a way that customers get a price upfront, choose a convenient time, and make a booking - all in under three minutes.

Sally said, “Customers win because they get their problem solved immediately.

Tradies win because we let them focus on what they do best, and we look after the rest.”

After a successful trial in Melbourne in 2018, Glass Ontime has grown to more than 20 local glaziers, covering all metro areas from Thomastown to Mt Eliza. Sally said the recognition as a state finalist is an acknowledgement of the hard work and talent of the small but dedicated Glass Ontime team and extended glazing 50

network.

"Our first year has been really focused on research and development, and making sure the platform can deliver on what it promises. We’ve since expanded our range of glass services from just glass replacement to include all elements of flat glass. Next is a national rollout."

“It’s been a rollercoaster ride so far. Colm quit his job as General Manager at one of Victoria’s biggest glass companies, and we’ve juggled the demands of our busy family of eight throughout the process.

But we were committed to delivering this win-win solution for both tradies and customers, so we stayed the course.”

remarkable businesses across Australia, and help them continue to thrive in the future. All the finalists have been through a rigorous judging process to find the most deserving Australian businesses.

Winners of the 2019 Victorian Telstra Business Awards were announced on Thursday 5th September.

For more information about Glass Ontime, contact Sally Clinton on 0439 211 772, email at sclinton@glassontime.com or visit www.glassontime.com

Sally said that Glass Ontime differs from other trade services platforms because, being trade specific, customers get the answers they need to make an informed choice without waiting.

“Instead of ringing around for quotes and waiting for someone to call them back, customers get everything they need to know at the click of a button.”

“At Glass Ontime, we are disrupting the way people use the Internet to find and hire their tradie.”

Now in their 27th year, the Telstra Business Awards recognise and celebrate ISSUE 01

SPRING 2019

02

01 Colm and Sally Clinton, Glass Ontime co-founders.

02 Glass Ontime allows customers to order from their phone, tablet or computer.

BUILTVIEW

PRODUCTS

WINDOWS & GLASS

DN400 TWIN CHAINWINDER The DN400 Twin Chainwinder provides the ultimate window control for large awning windows.

D

elivering a solution to the growing trend of large awning openings, this revolutionary product is the ultimate in window control and is sure to change the way in which awning windows are specified.

The DN400 Twin Chainwinder allows for easy operation and installation in a secure key lockable configuration. Combined with a stylish and easy to use slim fold down lever, it delivers ultimate window control.

Designed for residential and commercial settings where larger awning openings are often found, the DN400 Twin Chainwinder can be pre-restricted in order to comply with the National Construction Code and to meet the requirements of Kids Don’t Fly. For more information, visit doric.com.au or call 02 9609 2555.

BUILTVIEW

ISSUE 01

SPRING 2019

51

experience meets expertise see the possibilities

SOLOS Glass was born when experience met expertise.

With FGI’s long, trusted history in architectural glass combined with MHG Glass’ excellence in the globally competitive automotive sector, we are a dynamic new leader in the market prepared to use every last drop of our knowledge and skill to deliver stunning architectural glass solutions.

It’s our common ground of passion, innovation and dedication to quality that drives us forward. Today, our customers and our people start this journey in pursuit of the new. This journey towards new glass innovations begins with people-to-people connections and a shared belief in better, backed by the experience to deliver innovative products for modern architectural challenges.

By functionality, by design and by everything in between, if it can be done, we can do it. www.solosglass.com.au Call 1800 4SOLOS An MHG Company

OptEma

TM

High Performance Insulated Glass

Your ultimate residential haven

With lighting in general being an integral feature of interior design, the inclusion of natural light is one of the biggest benefits that glass features bring to a space. By flooding an interior space with daylight, installing windows glazed with OptEma™ or OptEma™ Plus can transform a space from one that not only looks brilliant to one that makes us feel brilliant.

With a range including clear, toned, designer, safety, security or acoustic options, OptEma™ is the next generation of high performance residential glazing solutions. Additionally, with the inherent benefits of the OptEseal™ warm edge spacer, OptEma™ Plus helps to optimise a windows overall level of energy efficiency performance and is being shown by WERS to be enabling some of the most thermally efficient residential window and door systems currently available in Australia. www.solosglass.com.au Call 1800 4SOLOS An MHG Company

WINDOWS & GLASS TRAINING

TRAINING IN THE GLASS & WINDOW INDUSTRY National Policy Manager, AGWA

I

t happens all the time. A new employee commences work and you need to quickly work out how much they know, what else they need to know, and how you can be sure that their knowledge is both correct and has depth and breadth.

If they have come from a different part of the industry or are brand new, there will usually be some areas that they have not yet had any experience in.

Training people in your business can include things that are unique to your business or that are general to most businesses. There are a number of ways those things can be learned: with any of the commercial business training providers or by having a great induction program specific to your own business.

The other area that requires focus is the technical side of the industry. Standards, the National Construction Code, legislation and other industry based knowledge can, of course, be included in the company induction. But, how can you be sure that everything they need to know is covered?

The Australian Glass and Window Association (AGWA) is aware of the need for industry specific training and has, for many years, been developing and offering solutions both in face-to-face training and online. Many of the Association’s members are now including industry specific courses from AGWA as part of their induction process and ongoing training for all their employees.

The Window Induction Course was

54

developed to provide training for those newly arrived in the industry or who have come from a different sector of the industry. This course imparts a broad, basic knowledge of the industry and, while it is usually done within a short time of commencing a new job, there have been people who have been in the industry for decades who have done the course and reported, 'I was surprised that I still had things to learn. Thank you.'

Beyond the Induction Course, there are a variety of online courses that target specific areas. The AS 1288 Course covers how to read the Standard for the selection and the installation of glass in buildings. Like all the online training, it is split into modules with a quiz to complete at the end of each module before the next module becomes available. A Certificate of Completion is generated and available to download once any of the online courses are successfully completed.

Other online courses covering Standards include the AS 2047 Windows and external glazed doors in buildings, the AS 3959 Construction of buildings in bushfire-prone areas (focussed on windows, doors and glass) and there is also member-only training on how to use AGWA’s AS 4055 Tool to determine wind loads for housing.

Energy, acoustics, wind loads and restricted openings complete the subject specific online courses.

Training is not limited to online courses.

The AS 1288 is also offered as a oneday face-to-face course for those who prefer to attend a class. It includes an assessment at the end of the day and a certificate. Both this course and the online AS 1288 provide proof towards the Accredited Company, Certified Glazier ISSUE 01

SPRING 2019

and Master Glazier programs. For those interested in learning more about this Standard, there is also an Advanced AS 1288 Course.

The other classroom based courses on offer include the two-day Intermediate Fenestration Course that covers many of the topics in the online courses and provides deeper views of many of the topics covered in the Window Induction Course and the Window Essentials Course. This is a Sydney based, oneday course at a NATA accredited testing facility, providing the chance to understand the various testing that is carried out there. The two-day Advanced Fenestration – Commercial Course covers areas that are specific to the commercial window industry.

Any of these courses can be provided as in-house training and there are price reductions for bulk purchases of training.

The Fenestration Diploma is the highly regarded pinnacle of the member training provided by AGWA. It entails completing the Intermediate Fenestration Course, a suite of online courses and finally requires the successful completion of an exam.

AGWA continues to develop courses for the industry and welcomes suggestions for topics.

All current courses can be found on the AGWA website under events. Courses and dates for 2020 will be on the website before the end of 2019.

Register for the online courses at www.agwa.org.au/events/onlinetraining To get member prices, members must first login to the website.

Contact AGWA Training on 02 9498 2768 or email training@agwa.com.au for assistance.

BUILTVIEW

IMAGE Shutterstock.com

JANN O'CONNOR

WINDOWS & GLASS

ADVERTISEMENT

Experts in insurance for the Fenestration Industry.

Broad cover | Preferential pricing for AWA Members | Full claims management service

Call 1300 242 136Â Email info@abphillips.com.au Visit www.abphillips.com.au Please obtain the relevant Product Disclosure Statement and Financial Services Guide prior to making any decision to acquire a product.

HIRE, SALES & SUPPORT AUSTRALIA-WIDE

SPECIALISED VACUUM LIFTERS CAPABLE OF LIFTING GLASS, STONE, ALUMINIUM, STEEL & MORE...

Authorised Australian Distributor of

(08) 9459 8214 www.zoneg.com.au 113 Victoria Road, Kenwick, WA

BUILTVIEW

ISSUE 01

SPRING 2019

55

TRAINING

WINDOWS & GLASS

CONGRATULATIONS

J O S E P H AND CRAIG

01

C

ongratulations to the recent recipients of the AGWA FENESTRATION DIPLOMA™: Joseph Sefton from Brett's Architectural Window Solutions, and Craig Brotherstone from Custom Aluminium Windows.

AGWA TRAINING

The FENESTRATION DIPLOMA™ program has been developed to provide a pathway for recognition of both knowledge and industry involvement of members. This is an individual program that provides training in all aspects of the industry.

To be eligible for the award of the FENESTRATION DIPLOMA™, the applicant must hold an industry-relevant Certificate III or university qualification; or have worked full time (or part-time equivalent) for two years in the industry. The training itself is based on a points system and the exam includes content and concepts from Standards as well as training module content.

The exam must be undertaken within three months of the completion of the required training.

For more information or to register your interest, please contact AGWA on 02 9498 2768 or email training@agwa.com.au

18 June 2019 INTERMEDIATE FENESTRATION Sydney, New South Wales Mark Bailey, Colin Martin (Western Plains Windows & Glass), Jacob Beatty, Jose Sierra Moreno (Custom Aluminium Windows), Cody Burton (Alspec), Jo Gripper, Wendy Healy (G.James Glass & Aluminium), Josh Harland, Farnaz Safari (Evolution Window Systems), Tamara Head-McNeil (Viridian), Jim Hopkins, Luke Salzmann (Yintec Australia), Kevin Jogin, Dylan Olrick (Doric Products), Max Marraffa, Mark Thornton (Alexandria Glass and Glazing), Tegan Van Itallie, Ehsan Vatan Doost (Capral Aluminium).

16 July 2019 INTERMEDIATE FENESTRATION Melbourne, Victoria Mustafa Al-Kaisy (Dowell Windows), Jake Belsar (Starglazing / Red Crab Windows & Aluminium), Clint Belz, Jay Garth (Valley Windows), Steven Berger, Shreyas Doddamani, Joel Margenberg, Aisha Woodman (A&L Windows), Anthony Breach (George Fethers & Co), Eleisha Collins (Nu-Eco Windows), Travis Jack, Zoey Keleher, Laurence Alexander, David Marshall, Danny Motteram (Australian Glass Group), Natalia Knyazkina (Euro UPVC Windows), Lachlan McDonough (Melbourne Glass & Aluminium Services), Farzan Naghshineh (Architectural Window Systems), Carl Neilson (Ultimate Windows), Ayesha Watson (Thermeco).

02

01 Craig Brotherstone (right), Custom Aluminium Windows, presented by Clinton Skeoch, AWA-AGGA Executive Director & CEO. 02 Intermediate Fenestration, Melbourne.

56

ISSUE 01

SPRING 2019

BUILTVIEW

DIRECTORY

WINDOWS & GLASS

IMAGE Bretts Architectural Window Solutions

AGWA CALENDAR

AGWA WELCOMES

QUEENSLAND CHAPTER GOLF DAY, Virginia Golf Club

Banyo, QLD

15-16 October

TRAINING: Intermediate Fenestration

Perth, WA

16 October

TRAINING: Window Essentials

Sydney, NSW

25 October

NEW SOUTH WALES CHAPTER GOLF DAY, Carnarvon Golf Club

Lidcombe, NSW

IMAGE Arch-System Fabrication, Photography: Shoutout Marketing

27 September

BUILTVIEW

ISSUE 01

SPRING 2019

ALCON WINDOWS PTY LTD

Oakleigh, VIC

EURO UPVC WINDOWS

Moorabbin, VIC

PERFECT GLAZE AUSTRALIA PTY LTD

Landsdale, WA

MAJESTIC ALUMINIUM WINDOWS AND DOORS

West Gosford, NSW

WINDOWHOUSE WAREHOUSE MT GRAVATT

Mansfield DC, QLD

TARANTO WINDOWS AND GLASS

Moorabbin, VIC

DUNGAN GLASS PTY LTD

Hawthorn, VIC

TRIPLE GLAZING AUSTRALIA

Ainslie, ACT

REMA WINDOWS

Victor Harbor, SA

WELCRO STEEL FABRICATIONS

Bayswater, VIC

57

AUSFENEX19

WINDOWS & GLASS

2019 APPRENTICE OF THE YEAR AWARD

CONGRATULATIONS BEAU & BEN! Apprentices are the future of our industry. They play an integral role in continuing and improving professional skills within our industry and make an enormous contribution to the businesses they are employed by.

APPRENTICE OF THE YEAR WINNER - BEAU VAN DE SANDE

T

hroughout his apprenticeship, Beau demonstrated and applied excellent understanding of the relevant Standards within the glass and glazing sector, as well as the fabrication and installation of commercial and residential glazing.

Beau possesses the ability to work alone or within the team environment. He always communicates well to complete each task in a safe manner while producing a quality product.

Throughout Beau's training, he always took initiative by striving to carry out each task in a timely manner and to the highest quality.

Beau exceeded in the theory components of his training and always scored highly due to his drive in wanting to learn all aspects of the glass and glazing industry.

When out on site, Beau pays extra attention to the risks and always interacts well with other trades to get the job done - demonstrating the application of skills learnt through his training.

APPRENTICE OF THE YEAR RUNNER UP - BEN CORICA

B

en gained an apprenticeship with one of the longest serving and respected glass companies in Central Queensland, Bob Gould Fabrications.

Bob Gould Fabrications found out almost immediately that Ben was special and would soon become an integral part of their business.

Displaying all the qualities that you dream about when putting on an apprentice, Ben has achieved some of the highest skill

levels and problem solving abilities that Bob Gould Fabrications have seen from an apprentice. Ben is a quality individual who relates well with others and contributes proactively to all aspects of the job at hand and those around him.

From the moment he started his apprenticeship, Ben established himself as a leader. He has all the attributes to be very successful at whatever he chooses in life. He also has a great attitude and he loves a challenge.

SHARE THE VISION

F

rom Tuesday, 27 August, to Thursday, 29 August, the International Convention Centre, Sydney, hosted one of our region’s premier glazing and window events – AusFenEx19.

As the joint industry conference and exhibition of the Australian Glass and Window Association (AGWA), the National Security Screen Association (NSSA) and the Skylight Industry Association (SIA), AusFenEx19 was a truly fantastic event!

With over 60 exhibitors and 30 speakers, AusFenEx19 provided delegates with unprecedented access to Australian innovation, technology and work practices. Open to the wider design and construction industry for the first time, AusFenEx19 received over 1,400 attendees!

58

ISSUE 01

SPRING 2019

One of the highlights of AusFenEx19 was the National Design and Industry Awards, presented at the Gala Dinner. Congratulations to all of the award winners and to all those who submitted such outstanding projects for consideration. With our largest number of entries to date, the Design Awards are a showcase of excellence across our industries.

Congratulations to our Industry Award winners Helen Fenech, Woman of the Year; John Gofton, Industry Person of the Year; Phillip Jones, Life Member; Melbourne Safety Glass, Safety Award; and Beau Van De Sande, Apprentice of the Year.

Thank you to all of our sponsors, speakers, exhibitors and delegates for making it such a wonderful event.

BUILTVIEW

WINDOWS & GLASS

BUILTVIEW

ISSUE 01

SPRING 2019

AUSFENEX19

59

AUSFENEX19

60

WINDOWS & GLASS

ISSUE 01

SPRING 2019

BUILTVIEW

WINDOWS & GLASS

BUILTVIEW

ISSUE 01

SPRING 2019

AUSFENEX19

61

AUSFENEX19

62

WINDOWS & GLASS

ISSUE 01

SPRING 2019

BUILTVIEW

AUSFENEX19

WINDOWS & GLASS

THANK YOU TO OUR SPONSORS

TOMMA FOLDING

BUILTVIEW

ISSUE 01

SPRING 2019

SLIDING

STACKING

SOLUTIONS

63

SCREENS IMAGE Prowler Proof

SCREENS

66

66 CASE STUDY PAIRING DIFFERENT SCREENING PRODUCTS TO FIT ALL REQUIREMENTS Prowler Proof 68 CASE STUDY CHALLENGE ACCEPTED SCREENGUARD SECURITY SCREENS FOR LOUVRE WINDOWS Darley Aluminium 70 CASE STUDY TEN OUT OF TEN - AMPLIMESH SETS THE STANDARD ON STACKER DOORS HERE & OVERSEAS Capral Aluminium

CONTENTS

73 NEWS UNIQUE JOB YOUNG MEMBER PROFILE 74 NSSA INDUSTRY FORUMS LEARN. ENGAGE. NETWORK FORUMS - VICTORIA, NEW SOUTH WALES & QUEENSLAND WORDS FROM OUR MEMBERS 76 NSSA TRAINING AUSTRALIAN FENESTRATION TRAINING INSTITUTE STRATEGIC PLAN 78 DIRECTORY NSSA CALENDAR NSSA WELCOMES

71 SALES THE TRUTH IS OUT THERE Elliot Epstein

PROUD CONTRIBUTORS TO THE NSSA DEVELOPMENT FUND

BUILTVIEW

ISSUE 01

SPRING 2019

65

CASE STUDY

SCREENS

PAIRING DIFFERENT SCREENING PRODUCTS TO FIT ALL REQUIREMENTS

S

ituated next to a beautiful eucalyptus filled park, this new block of townhouses has great views of the park on one side and a communal access driveway on the other. Without compromising cross ventilation, the builder wanted to maximise views on the park side and enhance privacy on the driveway side.

Prowler Proof offers a range of screening solutions from premium stainless steel ForceField through to insect screens. To meet the requirements for this project, the builder selected a combination of both Prowler Proof ForceField and Protec.

For the park side, ForceField was selected for its large open area and wide viewing angle, ensuring that air flow and views are maximised.

For the driveway side, Protec was selected as it offers a higher level of privacy whilst allowing airflow throughout the townhouses.

With its parkside location and medium density construction, security for residents was also a priority. Both ForceField and Protec have been tested and passed Australian Standard (AS) 5039 - Security screen doors and window grilles. The tests include simulated burglar attacks with a knife, a screwdriver, cutting pliers, kicking and pulling.

With all of these requirements met, the builder has a modern, functional townhouse complex to offer to potential buyers. 

66

SYSTEM SUPPLIER

Prowler Proof

PRODUCT

Prowler Proof ForceField and Protec Windows and Doors ISSUE 01

SPRING 2019

BUILTVIEW

SCREENS

BUILTVIEW

ISSUE 01

SPRING 2019

CASE STUDY

67

CASE STUDY

SCREENS

BUILDER

Build 52

PRODUCT

ScreenGuard Sliding Windows and Doors

CHALLENGE ACCEPTED SCREENGUARD SECURITY SCREENS FOR LOUVRE WINDOWS

With a product range consisting of hinge, sliding, and multi-fold doors and fixed panels, as well as sliding, casement, awning and louvre windows, the ScreenGuard Stainless Steel Mesh System for windows and doors provided the perfect solution for this property.

Whilst the installation of security products is relatively straight forward, there was an additional request from the client that made the project a little more complicated: The client also wanted security screens installed on all of the louvre windows.

The fabricators for the project met this challenge head on using an extrusion in the ScreenGuard range, a built-out leg attachment (figure 01) was added to the louvre window screens - providing enough room for the client to open and close the louvre windows without any problems.

One of the greatest advantages of ScreenGuard fixings is that they are concealed and attach to the inside of the security screen, ensuring that the hardware does not protrude and spoil the view.

68

ISSUE 01

SPRING 2019

There is also less chance of the fixings corroding over time as they are fixed to the inside of the window.

ScreenGuard security screens are made of 316 marine grade stainless steel mesh and high tensile extruded aluminium that provides both strength and quality. The anti-corrosion stainless steel wire mesh is coated with a specialised UV protection coating that provides a clear long-lasting finish.

ScreenGuard’s patented security system meets and exceeds Australian Standard (AS) 5039-2003.

Recently, the ScreenGuard system was tested in a NATA approved testing laboratory. Using plastic corner stakes, ScreenGuard passed all tests that simulated forced entry into a home, including the dynamic impact test, anti-jemmy test, knife shear test and pull and probe testing - proving that the ScreenGuard system provides the ultimate security for windows and doors.

Overall, the security screens look amazing. The client is happy with the final result, particularly with the installation of security screens to the louvre windows.

ScreenGuard will provide security and protection for this home for many years to come.  ScreenGuard is a part of the Darley Aluminium Group - www.darleyaluminium.com.au BUILTVIEW

PHOTOGRAPHY - Rob Marsden, Mardeez Glass

T

his stunning, high-end residential development is located on the river at Southport, Queensland. The owner wanted to provide protection for his family with security screens that were aesthetically pleasing.

CASE STUDY

SCREENS

01

01 ScreenGuard built-out leg attachment that was added to the louvre window screens.

www.lunamac.com.au

SA45 - 355mm Blades

Fixed 45 Blades

Digital Measurement

BUILTVIEW

ISSUE 01

SPRING 2019

69

CASE STUDY

SCREENS

TEN OUT OF TEN

AMPLIMESH SETS THE STANDARD ON STACKER DOORS HERE & OVERSEAS

N

SSA member Strong Ox Security Doors, Melbourne, is a long way from Mauritius. So when they were recently contracted to design and manufacture an export screening solution that would not only be aesthetically pleasing, but provide world-class cyclonic impact protection to the residents, they knew they were up for the challenge.

The scope given to Strong Ox was that the security screens would be installed into a multi-million dollar villa, situated just metres from the ocean's edge. The solution was Amplimesh SupaScreen.

Strong Ox was tasked with designing a custom tracking system to accommodate a 10-panel sliding Amplimesh SupaScreen door, as well as many fully customised parts to integrate the screens into neighbouring glazed door systems.

The overall project encompassed in excess of fifty custom Amplimesh SupaScreen doors and windows.

The stainless steel mesh used was 316 Marine Grade, suitable for coastal frontages. After careful and detailed planning, the final installation was seamless - the Mauritian site team installed all screens without any hassle.

The security screens achieved a sleek and elegant finish, whilst maintaining the villa’s beautiful views and protecting the home from flying debris.

Jack Ryan, Business Manager of Amplimesh Security Screens at Capral Aluminium, said, “Amplimesh SupaScreen is tested to some of the highest wind born debris requirements we have seen in the security industry. This continual research and development by our team was key in our product being specified over rival brands. The end result is exceptional and, as a result, we are seeing an increase in export opportunities arise.”

70

ISSUE 01

SPRING 2019

FABRICATOR

Capral Aluminium

PRODUCT

Amplimesh SupaScreen BUILTVIEW

SALES

IMAGE Shutterstock.com

SCREENS

THE TRUTH IS OUT THERE ELLIOT EPSTEIN CEO, Salient Communication

T

he two blondy tumbleweeds of weird hair, President Donald J Trump and newly installed UK, PM Boris Johnson, are renowned for mistruths, dubious facts and that other thing – downright lying.

There are enough fact checkers out there to highlight this. They’re also the same people who tell you that you have a big zit on your chin, spinach in your teeth and bad breath.

Despite the facts, many people vote for the dynamic duo of FibMan and RobYou (of the truth).

If we supposedly abhor being lied to, why do these fine exponents of the fib seem to thrive, and what does it mean for our customer engagements?

One of the key psychological paradoxes of buyer behaviour is that beneath the risk aversion, the analysis and the caution, we desperately want to believe.

Buyers are keen on acquiring that new shiny window, new technology or new compound because it’s attractive to them and they project all manner of wonders will occur if they have it.

It’s a form of sexual attraction and don’t tell me you haven’t forgiven a few fibs because s/he was hot, at some point in your life.

BUILTVIEW

Selling is obviously different because there is a contract filled with specific product deliverables, but your clients want to believe too!

There is never a place for lying in professional selling. Period.

Aside from the integrity issue, the sales profession has spent years shaking off snake oil, vaporware behaviour in order to create trusted advisors. As it should. And there is more work to do.

However, do we douse the buyer’s passion with unnecessary, anxiety laden comments which destroy the inner tingle of excitement they feel about your shiny, new widget?

Comments like: ‘Look, we can’t guarantee that in 12 months’ time the look will be exactly the same, because it depends on usage blah, blah, blah.' (Client thinks: Does your solution deliver results or not?)

‘We sort of do it, in a different way, and we may have an update due in September next year, especially if we partner with a company that seems to do a lot of this.'

(Client thinks: So you don’t do it then.)

‘We could potentially meet that timeframe if we subcontracted a part of it to supplement our existing staff.’ (Client hears: Whoosh – the sound of a deadline whizzing by at the speed of light.)

The client wants more definitive answers – remember, they want to believe in you.

So, if your widget literally can’t handle It or isn’t compatible, tell the truth, don’t skirt around it or fib – just say, ‘No, it doesn’t,’ and explore how important that feature set is.

Equally, just say yes to the things that you can do, even if it requires a bit of a re-jig of how you would normally do it. Clients don’t want to know all your backroom dramas. They just want a result and something that works and they want to believe you can do it.

So, there’s no need to go to the fancy dress shop, buy blonde wigs and start stretching the truth.

You could, however, get a Pirates of the Caribbean outfit and in your best Jack Sparrow voice shout, ‘The problem is not the problem, the problem is your attitude to the problem.’

Elliot Epstein is a leading Pitch Consultant, Keynote Speaker, Corporate Sales, Negotiation and Presentation Trainer who gets sales results rapidly. He has coached and trained high profile corporates globally in presenting, selling, negotiating and pitching. He has spoken at over 1,500 conferences and workshops for leading companies such as HP, SEEK, Avaya, Hitachi, Asciano, Samsung and Lend Lease.

He is the author of #1 international best seller, 'Confessions of a Pitch Consultant', and 'Sales Vs Procurement - The Secrets Unveiled at the Negotiation Table', and is internationally renowned for ensuring sessions are engaging, interactive and relevant to winning business in competitive markets.

Elliot is based in Melbourne where he lives with his wife and two negotiators.

For more information go to www.salientcommunication.com.au ISSUE 01

SPRING 2019

71

FOUR GREAT REASONS to become a member of the NSSA 1. BE PROTECTED

3. GAIN KNOWLEDGE

` Reduce your legal exposure by keeping up to date with technical, regulatory and compliance information.

` The NSSA provides training, technical information and notice of regulatory industry changes.

` Gain access to NSSA’s mediation services.

` Attend the annual national conference and exhibition, and state and territory member forums.

` Be part of our third party accreditation program which includes NATA accredited independent auditors.

2. HAVE A VOICE ` The NSSA is a member focused Association.

We are here to represent you and your business. ` Have input into standards, practices and legislation through regular state industry forums that discuss key issues and provide an opportunity for feedback. ` The NSSA works to increase awareness of the importance of compliant, tested security products and installation among consumers and the building industry.

` Read the quarterly magazine, Fenestration Australia, and our monthly e-newsletter – packed full of industry relevant information to keep you up to date.

4. SAVE TIME ` You’ll have access to a variety of compliance tools for your business. ` Utilise the range of members-only marketing tools to promote your business. ` We’ll keep you informed about technical and state licensing requirements.

For further information on how to become a NSSA member, please contact the NSSA Secretariat on 02 9498 2768 or email claudene@nssa.org.au

NEWS

SCREENS

UNIQUE JOB

SLIDING DOOR BECOMES A GATE Mark Weir from Artarmon Doors & Screens, New South Wales, installed a Prowler Proof heritage sliding door as a side gate. "For this particular installation, the owner wanted a style that was sympathetic to the period of the home and the SP14SS in Manor Red and single point Whitco Tasman lock fit the

measurement well," explains Mark.

"The gate is easily locked from both sides and can be held in the open position with a cabin hook affixed to the wall," he adds. Aluminium 50 x 50 mm posts with caps were used to anchor the door to the ground, and 20 x 12 mm trim angle was used to form a rebate on the posts.

01 Installed a unique job? Get in touch with the NSSA to feature in the next edition of BuiltView magazine. Contact Claudene Damianakis at info@nssa.org.au For more on Artarmon Doors & Screens, visit artarmondoors.com.au

01 Mark Weir from Artarmon Doors & Screens, New South Wales.

02 Prowler Proof heritage sliding door installed as a side gate.

02

03

03 Prowler Proof heritage sliding door (SP14SS) in Manor Red with a single point Whitco Tasman lock.

YOUNG MEMBER PROFILE:

JACK LOWMAN

I

n this edition, our NSSA young member is Jack Lowman from PRW Window Services, New South Wales.

How long have you been with PRW? I've been with PRW Window Services for three years.

What is the most challenging part about your job?

Facing problems that I haven’t come across before and finding a solution for them.

What do you enjoy most about your job?

The places I get to see and that I am always developing my skills.

What do you enjoy most about the security screen industry?

Helping people feel more secure within their own homes. When I do a good job, I leave knowing the customer is happy.

What's the best part about working for PRW? That my hard work is appreciated and recognised. After working for a larger BUILTVIEW

company, where you tend to be more of a number, working for PRW feels more like a family. I know that when I go the extra mile it is greatly appreciated and I always get thanked.

What has been your biggest achievement so far in work?

Completing my apprenticeship and acquiring a trade.

And in your personal life?

Last year I was lucky enough to travel the world for three months.

What motivates you?

My hard work and determination. I always like to finish a task that I start and I always make sure it’s done to the best of my ability.

Where do you see yourself in five years time?

Still working my hardest to uphold the image and reputation of PRW. Best quote to live by?

'If we don’t change, we don’t grow. If we ISSUE 01

SPRING 2019

don’t grow, we aren’t really living,' Gail Sheehy.

What does it mean to be part of the NSSA? Being a member of the NSSA gives me confidence that we are compliant with all licences required in our industry, and our ability to promote the independence of the NSSA. 73

INDUSTRY FORUMS

SCREENS

NSSA INDUSTRY FORUMS 2019

VICTORIA FORUM - APRIL 2019

LEARN. ENGAGE. NETWORK From March to May 2019, the NSSA had the opportunity to meet, train, network, chat with and present to over 250 members in five states; New South Wales, Victoria, South Australia, Queensland and Western Australia.

Our industry forums and training create a platform for members to come together to network, discuss key issues facing the industry and provide feedback on the Association and growth of the industry. In particular, our forums are a fundamental part of our Association, providing members with:

NSSA members, small to medium business owners, guest speakers and industry leaders.

The NSSA is proud to represent such a great bunch of active and enthusiastic members who are as keen as we are to grow our Association and community.

We would like to thank all our members who attended and helped make these events a great success. A special thank you to our guest speakers in each state and our national forum sponsor – ASSA ABLOY.

• Essential industry related news, updates and information.

We hope you all enjoyed it as much as we did!

• An open environment to identify and share issues.

We will be back in 2020 with evening forums across all states. Keep up to date with NSSA socials and eNews for dates and venues.

• An opportunity to discuss and solve challenges in our industry.

01

02

• A great place to network and build our community.

• Meet, collaborate and network with

The more you get involved, the greater the NSSA will be able to serve you and our industry. Give us your feedback and let us know what you would like to see, hear, learn and discuss at our next forum series.

03

01 Frank Eres, Peter Stobridge, and Anthony Stobridge.

02 Shane Hawkins.

03 Amanda Old, Glen Hanlan, Robert Chapman, and Andrew Weeks.

NEW SOUTH WALES FORUM - MARCH 2019

02

01

03

01 Andries Botha, Steve Hope, and Craig Brennan.

02 Corey Adams, Barry and Sue Doherty, and Bruce Chamberlain.

03 New South Wales Forum.

04 Ian Harkin, Ainsley Dunn, and Pete Caleo.

04 74

05 ISSUE 01

SPRING 2019

05 Steve Hope, Paul Hope, Caroline Macao, and Shayne Hope.

BUILTVIEW

INDUSTRY FORUMS

SCREENS

QUEENSLAND FORUM - MAY 2019

02

03 01

04

01 Queensland Forum.

02 Con Raadschelders, Russell Gander, and Jay Bond.

03 Bracken Macfarian, and Michael Henry.

05

04 Nick Stavrou, Steve Boor, and Larissa McCollin.

05 Sam Lyons, Rod and Blair Collins, and Oscar Lister.

WORDS FROM OUR MEMBERS

“

We had a great and informative night at the NSSA Queensland forum, learning what the NSSA is working on and towards. The turnout was great with a lot of good networking opportunities. Being a guest speaker, although a tad scary, was a great experience."

Blair Collins – Guardian Screens & Shutters, Queensland.

“

As a member of the NSSA I attended the West Australian forum and I would like to congratulate everybody for a successful event. It was great to see suppliers, system suppliers and fabricators networking and exchanging ideas relevant to our industry. Everybody enjoyed a hearty breakfast and then sat down to listen to Michael Henry deliver a very polished overview of what the NSSA has achieved in the last year and our goals for the future.

The floor was opened for discussion on licensing and compliance which was very beneficial with a number of

BUILTVIEW

initiatives being noted. I think these forums are of immense value in both training and educating both NSSA members and invited guests to better our industry."

Nigel Waine – Central Security Manufacturing, Western Australia.

“

Thank you to our National Forum Sponsor

The global leader in door opening solutions

I was really impressed with the professionalism of the NSSA and the level of engagement by your members.”

Lisa Stockley – Security Licensing Enforcement Directorate (SLED) – New South Wales Police Force and New South Wales Forum Guest Speaker.

“

Thanks for the forum today, it was very informative for someone pretty new to the security screen industry. It was great to hear from SLED regarding licensing as I have found very little info on this. The Intermediate Installation Security Screen course was excellent and well presented”.

View our 2019 member video here:

Bruce Chamberlin – Tilligerry Security Doors, New South Wales.

ISSUE 01

SPRING 2019

75

AFTI TRAINING

SCREENS

01

02

“

I’ve been in the industry 30 odd years and every time I attend a NSSA industry forum or training day I always learn something new from either the speaker or other members attending the day that I can take back into my own business.

I 03

n this industry you can never stop learning, The day you stop learning is the first day you start going backwards.”

David Burley – Glass 24/7, New South Wales.

NSSA TRAINING AUSTRALIAN FENESTRATION TRAINING INSTITUTE

T

he NSSA training program was launched nationally in 2018 with the Australian Fenestration Training Institute (AFTI) face-to-face training course on Standards & Regulations.

the job.

In 2019, NSSA ran the AFTI course; Intermediate Installation – Security Screens in Sydney, Melbourne and Brisbane. This course included an indepth look at installation, materials and hardware, with videos on installation, testing and problems that may occur on

• Security Screen Standards

Course modules: • National Construction Code • Australian Consumer Law • Materials • Fabrication

Security mesh and barrier screen solutions

• Installation • State Licensing Requirements

STRATEGIC PLAN Since it’s release in 2013, Certificate III in Blinds, Awnings, Security Screens and Grilles has had slow uptake and, due to the many changes in our industry, requires a review. A ‘Case for Change’ proposal must be approved by an Industry Reference Committee (IRC). The IRC is in the process of being appointed and Shane Hawkins from the NSSA Board 76

Thank you to our AFTI Training Sponsor

of Directors has been nominated for a position.

The NSSA will continue to make available learning opportunities through AFTI. These sessions provide participants an opportunity to gain industry relevant knowledge and the ability to share knowledge, skills and experience with their industry peers.

ISSUE 01

SPRING 2019

Keep up to date with NSSA national Forums and training for 2020 with the National Security Screen Association on Facebook and Linkedin and at nssa.org.au

01 New South Wales Intermediate Installation Security Screen graduates.

02 Queensland Intermediate Installation Security Screen graduates.

03 Michael Henry, and David and Tom Burley.

BUILTVIEW

Stainless Steel Mesh Security System

10 YEAR WARRANTY

The ScreenGuard Stainless Steel Mesh System

KEY FEATURES: Australian designed & engineered

for windows and doors is designed to offer maximum security, visibility and style.

Easy to fabricate & install

ScreenGuard aluminium frames are made of T6 extruded aluminium

Now available with Nylon Corner Stakes

protection and quality.

ScreenGuard’s patented security screen system, meets and exceeds

Meets and exceeds AS5039-2003

Australian standard AS5039-2003. The anti-corrosion stainless steel

High quality 316 marine grade stainless steel mesh Bushfire rated Corrosion Resistant

with 316 marine grade stainless steel mesh that provides strength,

wire mesh is coated with a specialised UV protective coating that provides a clear long lasting finish.

To find out more about ScreenGuard go to www.screenguard.com.au or contact your local Darley Aluminium branch using the contact details below.

A system by

New South Wales (02) 8887 2888

Victoria (03) 9238 3888

Queensland (07) 3287 1888

sales@darleyaluminium.com.au

Western Australia (08) 9437 2999

salesvic@darleyaluminium.com.au

salesqld@darleyaluminium.com.au

saleswa@darleyaluminium.com.au

DIRECTORY

SCREENS

NSSA CALENDAR NSSA AGM

30 October

Brisbane, QLD

78

WOLFGANG SECURITY

Mount Martha, VIC

ALL-SORTS INSTALLATIONS & SECURITY

Caboolture, QLD

SECURELUX

Loganholme, QLD

GOLDFIELDS GLASS

Kalgoorlie, WA

BULLEEN SCREENS

Oakleigh, VIC

STAN BOND SA

Campbelltown, SA

OSSIE O (ZIPSLIDE)

Coffs Harbour, NSW

ALL SECURITY PLUS

Moruya, NSW

CLEARSHIELD VIC

Boronia, VIC

STAINED GLASS OVERLAY PENRITH

Penrith, NSW

SECURITY SCREENS DIRECT

Moggill, QLD

SUNBURY SCREENS & BLINDS

Sunbury, VIC

ALTHAUS SECURITY SCREENS & DOORS

Toowoomba, QLD

CAPE BYRON GLASS

Byron Bay, NSW

COWRA GLASS SERVICE

Cowra, NSW

ISSUE 01

IMAGE Cityline Windows & Doors, Photography: Dennis Harding Photography

NSSA WELCOMES

SPRING 2019

BUILTVIEW

low threshold roller

More glass Less aluminium Same panel weight

ISO

CiiLOCK Engineering

9001:2015 C E RT I F I E D

Hardware Innovation Specialists CEAU-117

t. (03) 9703 1006

e. sales@ciilock.com

w. www.ciilock.com