Allview Windows and Doors

This story is about our journey (of change and discovery) and the people who made it possible.

Our story began in the tropical Northern Territory capital city of Darwin, in the industrial area of Winnellie (NT) in DABSCO, a local company proudly serving the NT region since 1966. DABSCO manufactures, supplies and installs large range of home improvement products including glass windows and doors and security screen products. DABSCO is the largest northern Licensee for products such as Bradnams Windows and Doors, Luxaflex Blinds and Crimsafe Security Screens and celebrates over 50 years of family business.

Scott Duncan, Allview Windows and Doors Director, had been part of DABSCO since 2002. A carpenter/joiner by trade, Scott quickly built a reputation for loyalty and integrity, not only as a salesperson but as a boss and part of the broader business community. In 2019, after many years of gaining product knowledge and installing experience, including building knowledge through his trade and for the last few years, the person in charge of the day to day running of the business, Scott was approached with an opportunity to run his own Aluminium Window and Door business, in Coffs Harbour, situated on the midnorth coast of NSW.

This was an opportunity to become a licensee for Bradnams Windows and Doors and this is where Scott left DABSCO to take up the ownership from the prior owner of Allview Windows and Doors. This is where the next part of the journey began, and all of Scott’s years of experience fell into place.

Here is when the reality of what we were about to do began. Lucky me stayed in Darwin for another six months to organise the move, pack up the house, finalise my job and say goodbye to the family!

You see, I had lived in Darwin (NT) all my life (well most of it) and Darwin had been home forever. Leaving friends and family behind was really the hardest part. The change was enormous, but the change really did not hit me until I arrived in Coffs Harbour, NSW.

In October 2019, Scott became a Bradnams Windows and Doors Licensed Fabricator and we bought Allview Windows and Doors in Coffs Harbour. We put our savings into the new business and committed ourselves to being the masters of our own destiny, then the COVID-19 pandemic hit us, and we really started to worry, had we made the best decision?

Scott already had years of experience with Bradnams and knew that a high-quality product and business association, as a licensee, would unleash the full resources of an industry leader in manufacturing. He knew that Bradnams would be committed to making Allview Windows and Doors a success by giving us access to reliable supply chains, innovative products, advanced production systems, quality tools, customised business software and business experts. So, with that motivation to back us up and Scott’s years of knowledge and business connections, we took up the challenge, the risk and a leap of faith together.

Allview Windows and Doors is situated in Orlando Street, Coffs Harbour, which is in a thriving industrial area, leading to the beautiful Coffs Coast and Jetty. The location is awesome, with the added benefit of Allview Windows and Doors being an established small local fabricating business for the past 35 years.

At first, it was hard to find any experienced aluminium window and door fabricators, but we managed to find ourselves some local guys with a bit of knowledge that we could train.

We worked around the clock — as you do when you want to be successful. We set up our supply chain and marketed our products to the local business community and builders, but what really got us going was finding the right people to invest in and embed our work culture in. Our team, is now made up of three local fabricators: Nathan Hay our Head Fabricator, Bede Walsh and Joel Boyns both Trainee Fabricators and Installers.

After working out our policies and procedures and embedding these and our work culture into our day-to-day operations, we began to reap the rewards of our strategies to find work within not only the Coffs Harbour region but broader and started to feel not so anxious. We also took time out of the business to laugh and enjoy the midnorth coast. Everyone is dedicated to following processes, being flexible, multiskilled and respectfully understanding that every day is a challenge. Our work culture is based on these foundations, with trust and loyalty holding us tightly together.

It is now 2022 and Allview Windows and Doors continues to grow into a widely known business, synonymous with quality products and guaranteed great customer service. We have aligned our business with quality supplier groups to ensure that our customers receive the highest quality products, which also represents value for money. We are solutions-based and treat our customers with respect and good old fashioned friendly customer service. We believe in ‘Customers for life’ and aim to please.

Allview Windows and Doors is an AGWA accredited company enabling our team to be trained by industry experts and keeping them up to date on current Standards. This greatly contributes to raising the profile of our quality service in fenestration and glazing Standards.

Today’s building and construction of homes recognises innovative products, which distinctly take into account growing issues that are present in today’s market — energy efficiency, acoustics, security, aesthetics, ergonomics and environmental factors. National Glass and Bradnams’ products are NATA tested to consider these growing issues in our market and can be seen at our Showroom or check out the different range of products on the online comparison tool.

We love it here in Coffs Harbour and look forward to sustaining our reputation and customers for life. We have skilled builders and contractors who believe in our vision too!

Being local means supporting local, buying local and supporting the local community with quality service and products. Allview’s belief is to keep it simple and solutions based.

We specialise in residential builds and renovations and welcome the invitation to quote on projects that we can deliver on. Our team of fabricators is very particular, dedicated and enjoy being a part of our family business. This makes every day another positive step in our journey towards growth, sustainability and long-lasting partnerships. A BIG THANK YOU to everyone who has and continues to support Allview Windows and Doors

Please accept our invitation to visit our Showroom, or follow us on Facebook or Instagram www.Allviewwindowsanddoors.com.au