1/18/22, 9:52 AM
Can AI Help Your Small Business? | Austin Rotter | Technology
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Can AI Help Your Small Business? by Austin Rotter | Jan 18, 2022 | Austin Rotter, Technology
Artificial intelligence (AI) has been one of the most technological advancements in recent years. While the concept of AI can seem futuristic to many, businesses today have been utilizing and leveraging it to their advantage. From small businesses to major corporations, companies have embraced the digital age and are constantly looking for ways they can use it to optimize their operations. With the help of AI, businesses can efficiently manage their products and services while also being proactive with customer data.
Customer Service One of the more significant advantages of using AI is improving customer service, data, and relations. Not only is this option more affordable by saving on employee costs, but AI can also maximize availability to customers. When a business’s website or app has AI-powered software or plug-ins available such as chatbots, it offers customers 24/7 service, allowing an unlimited opportunity for customer engagement.
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