Window on rental housing - November/December 2015

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Energy efficiency upgrades to your property give you a competitive edge by making your community efficient and healthy. Austin Energy’s rebates and easy process help you: » Experience lower energy and water bills » Lower operating and maintenance costs » Increase resident comfort and improve air quality in apartments Contact us for your free, initial assessment. 512-482-5346 mfrebates@austinenergy.com www.powersaver.austinenergy.com A City of Austin Program

© Kimberly Davis


THE ELECTRICITY IS HERE.

Courtesy of General Motors

www.pluginaustin.com | A City of Austin Department


The City of Austin Universal Recycling Ordinance requires apartments and condos with more than 25 units to offer recycling to all tenants. If you need assistance complying with this law, we’re here to help.

austintexas.gov/commercialrecycling (512) 974-9727

commercialrecycling@austintexas.gov

Please call the City for free service such as: • Learning how to submit your Annual Diversion Plan. • Reviewing your recycling program and recommending solutions to common challenges. • Helpful advice and resources for cost-effective diversion programs.

Ask questions. Find resources. Get assistance.


NOV • DEC 2015

Features leadership.................................................................................................................................................6 president’s perspective......................................................................................................7 new members.......................................................................................................................................8 diamond sponsors...................................................................................................................10 doc & gayle young food drive flyer....................................................11 calendar of events...............................................................................................................12 professionals of the year nominees.....................................................14 solt scholarship finalists.......................................................................................15

Read more about the holiday gala on page 29 & Resident Events on page 35

ADVERTISER INDEX

industry update.............................................................................................................................16 aaa lyceum 2016............................................................................................................................ 17 larry niemann fall golf classic.................................................................18 club m.e.d..................................................................................................................................................19

1st choice energy................................................... 42

leasing superstar checklist................................................................................20

apac/wheeler coatings.................................21

aaa oktoberfest trade show.............................................................................22

Austin Energy....................................................................2

summer night happy hour........................................................................................26

Austin energy electric vehicle.........3 Austin estate gate.................................................. 43 Austin resource recovery.........................4 BG Staffing........................................................................ 34

vegas night flyer.....................................................................................................................28 holiday gala......................................................................................................................................29 american red cross—fire prevention................................................30

CAMP Construction............................................37

young professionals—finding my passion...............................32

Charter Furniture................................................ 44

student resident events.............................................................................................35

Coinmach............................................................................... 34

education opportunities.............................................................................................38

FSI Construction.....................................................62

redbook flyer................................................................................................................................40

Integrity Paving & Coatings................63

acc/goodwill training programs...............................................................41

Maintenance Supply Headquarters................................................................ 42

law in order—a nightmare on your street............................43

Nationwide Eviction...........................................62

taa..........................................................................................................................................................................47

Rasa Floors........................................................................64

2015 aaa event sponsors.............................................................................................48

Redi Carpet.......................................................................... 13

products & services directory.......................................................................49

www.austinaptassoc.com

See a complete listing of all aaa products & services at austinaptassoc.com

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LEADERSHIP

2015-2016 Executive committee

Austin Apartment Association 512.323.0990 The Official Publication of the Austin Apartment Association 8620 Burnet Road #475 Austin, TX 78757 (512) 323-0990 FAX (512) 323-2979 www.austinaptassoc.com Communications Advisory Committee Chairs Lindsay Doud....................(512) 584-3713 Stephanie Naylor.............(512) 335-8138 Publishing Director Kristan Arrona Editor Jennifer Cox.......................(512) 323-0990 FAX (512) 323-2979 Administrative Staff Kristan Arrona, Executive Vice President, kristan@austinaptassoc.com Dana Bolz, Director of Events/Meetings, dana@austinaptassoc.com Paul Cauduro, Director of Government Relations, paul@austinaptassoc.com Jennifer Cox, Director of Marketing & Communication, jennifer@austinaptassoc.com Taylor Jackson, CMP, CAE, Director of Business Development taylor@austinaptassoc.com Amy Magnuson, Office Manager, amy@austinaptassoc.com Angela Villarreal-Herrera, Receptionist, angela@austinaptassoc.com Ariel Zimmerman, Director of Education, ariel@austinaptassoc.com Event Photos by David Cox www.davidcox.org

The advertising and article submission deadline for the January/February 2015 issue of Window on rental housing is November 22, 2015. The advertising and article submission deadline for the March/April 2016 issue of Window on rental housing is January 22, 2016. All material submitted is subject to review and approval of the Austin Apartment Association. The publisher assumes no responsibility for care and return of unsolicited material. The Austin Apartment Association is affiliated with the Texas Apartment Association and the National Apartment Association. For questions concerning advertising, articles or subscriptions, call (512) 323-0990. Window on rental housing is published bi-monthly by the Austin Apartment Association, 8620 Burnet Road #475, Austin, Texas 78757, (512) 323-0990, (512) 323-2979 fax.

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Gus Villegas Merge Management President

Terri Needham, CAS PS Landscapes Vice President

Joy Lamb, CPM Capstone Real Estate Services, Inc. VP at Large

Theresa Ebner, CAM, CAPS LDG Development President-elect

Dwayne Stewart Churchill Forge Properties Secretary/Treasurer

Robbie Robinson, CAM, CAPS, ARM IMT Residential Immediate Past President

Renee Zahn, CAM, NALP, ARM Greystar VP at Large

2015-2016 board of directors Angel Davila, CAMT, Rainier Management Victoria Dries, CAPS, Churchill Forge Properties Travis Fowler, CAS, Century A/C Supply Desiree Golden, CAM, CAPS, Foundation Communities Kara Haines, CAM, MAA Sam Levassar, CAS, Camp Construction

Susan Matheny, CAM, CAPS, Austin PMA LLC Robbie Mejia, Oden Hughes Management Stephanie Naylor, Carpet Warehouse Stephani Park, Oden Hughes Management Heather Reagan, CPM, Lincoln Property Company

Kay Sachs, CAS, HD Supply Karen Temborius, CPM, Westdale Real Estate Inv. & Mgmt. Deborah Vogel, CAS, Redi Carpet Eric Watson, CAMT, CAMTII, Western States Fire Protection Katya Watson, CAM, Greystar Ben Wells, CAS, UCS

AAA Past Presidents John Harrison* (64) Frank Montgomery* (65) Jim Eichelberger* (66) Andy Wagner* (67) Ray Littlefield* (68) George Nalle* (69) Don Jackson (70) Gene McGregor (71)* Ed Hamel (72) Barry Gillingwater* (73) James Raper (74) Rich Ellmer (75) Jim Solt* (76) Steve Colella (77) Ted Hendricks* (78)

Hank Guerrero* (79) Don Tait (80) Ray Head (81) Ed Norton (82) Bob Benson (83) Jimmy C. Elliott (84) Joe Sharp (85) Dick Obenhaus (86) Susan Melton (87) Carl E. Beck (88) Kim M. McGregor (89) Beth Holt (90) David Stapleton, CPM (91) Sheri Gallo (92) Gina Roberts (93)

Carol Martine, CPM (94) Keith Warner (95) Michael R. Hill, CPM (96) Vicki L. Sharp, NALP, CAPS (97) Kim M. McGregor (98) Anna Kelley* (99) Bill Roland, CPM, CCIM (00-01) Tami Martin, NALP, CAMT, CAM, CAPS (01-02) Carol Martine, CPM (02-03) Joy Lamb, CPM (03- 04) John Raper (04-05) Debi Wehmeier, CPM (05-06)

Renee Clark, CAM, CAPS (06-07) Sherry Perrin (07-08) Jana Ellis (08-09) Kara Garst, CAPS (09-10) Sarah Thompson, CAM, CAPS (10-11) Brooke Mahoney, CAPS (11-12) Sandy Eckhardt (12-13) Colleen Grahn (13-14) Robbie Robinson (14-15) *deceased

2015-2016 committee chairpersons Austin Supervisors Council Robbie Mejia Katya Watson, CAM Building Operations Colleen Grahn, CAPS Shelly Rosales, CAM, CAPS Communications Advisory Lindsay Doud Stephanie Naylor Community Outreach Conney Bisson, CAM Lindsey Osborne Education Angel Davila, CAMT Matt Graybill, CAM Missy Sterns, CAM

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Food Drive Kim McGregor Stephanie Naylor Ben Wells, CAS Leadership Robbie Robinson, CAM, CAPS, ARM Legislative Stephanie Park Dwayne Stewart Renee Zahn, CAM, NALP, ARM Membership Josh Murphy, CAM Sam Levassar, CAS Deborah Vogel, CAS

Learning at Lunch Lindsey Foster Political Action Committee Sandy Eckhardt Products & Services Council Terri Needham, CAS, Chair Sam Levassar, CAS, Chairelect Eric Watson, CAMT, CAMTII, Vice Chair Travis Fowler, CAS, Immediate Past Chair PSC Members at Large Nikki Burleson Sean Cunningham

Rene Flores Brian Hackworth, CAS Ryan Harmon Josh Nichols Shonna Schneider Deborah Vogel, CAS Young Professionals Brian Hackworth Josh Nichols Of Counsel Bill Warren, Warren Law Firm TAA 512-479‑6252 NAA 703‑518‑6141

www.austinaptassoc.com


the holiday season is here

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ith every passing year, we all seemingly try to fit more and more into our schedules the last few months of each year. Even with end-of-year schedule overload, we’ve seen more and more volunteers making Delivery Day for the Doc and Gayle Young Food Drive an annual tradition. In some cases it’s a family affair as recently we’ve seen volunteers get their families involved on Delivery Day. We absolutely love seeing everyone come out and support our efforts in everything AAA does as an organization, but this event is especially important for what we are able to accomplish as a team, while giving back to our own community. We help feed over 1,300 families in Austin and this would not be possible without the tireless efforts and man hours put into this event by everyone involved; especially our Food Drive Chairs, Kim McGregor, Ben Wells and Stephanie Naylor. This year’s Delivery Day will take place on Tuesday, November 24th and if you can be there, we could sure use your help! Perhaps more importantly, the last day for you or your company to contribute monetarily to the food drive is Friday, November 13th with every dollar counting here as we strive to make this event larger year after year. As I’ve heard for years now,

GUS VILLEGAS Merge Management • 2015-2016 AAA President helping out in any way, shape or form ensures that your own Thanksgiving dinner will taste even better. Join us to help make this the most successful fundraising year yet for the food drive! Our Annual trade show took place in October and once again we played host to over 1,400 attending guests that evening with over 170 exhibitors in attendance! Congratulations to our tradeshow chairs, Terri Needham, P.S. Landscapes, and Sam Levassar, Camp Construction, for putting on an excellent show and continuing a strong tradition of awesome magazine covers by our Tradeshow Chairs! Without a doubt a huge thanks is owed to all our exhibiting vendors as well. The costumes, enthusiasm and energy that our exhibitors bring to our annual trade show helps to make it an exciting event to attend year in and year out; we definitely couldn’t do it without them and the effort that they put into this event does not go unnoticed. The next event that will be taking place is our annual Holiday Gala where we honor our industry’s shining stars and chances are good that you will know at least one of the finalists, so come show your support and help to recognize their accomplishments from this past year. Each year, AAA gives Professional of the Year awards in seven categories: Property Manager

www.austinaptassoc.com

of the Year, Assistant Manager of the Year, Leasing Professional of the Year, Maintenance Professional of the Year, Supervisor of the Year, Independent Rental Owner of the Year and Supplier of the Year. This year’s event will take place on Thursday December 10th and will be held at the Hyatt Regency. Discounted registration costs will be in place up until November 26th, so register early and save some money. During this time of the year everything seems to start slowing down for all of us. We make more time to stop and smell the cinnamon pumpkin flavored mocha chai latte frappuccinos a little more so than we do at other times of the year; and that’s definitely not a bad thing. With temperatures now comfortably under 100 degrees, the holiday season just around the corner and the year beginning to wind down, I would like to take this opportunity to say thank you to the countless volunteers that help to make this a top notch organization to be a part of. You are without a doubt the heart and soul of this organization and in the spirit of Thanksgiving; I can say without hesitation that I am thankful for all of you.

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PRESIDENT’S PERSPECTIVE

President’s Perspective

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NEW MEMBERS

new members AAA welcomes these new members who joined the association between August 1, 2015 and September 30, 2015. When deciding where to make your next purchase for your property, please consider these new suppliers.

NEW PROPERTY OWNERS/MANAGEMENT COMPANY MEMBERS 1203 W 49th, LP Pinkie Arnot 816 Monarch Ave Cedar Park, TX 78613 512-848-4069 Number reported units: 3

Go Austin Green, LLC Brian Evans 4609 Rimrock Trail Austin, TX 78723 512-228-9861 Number reported units: 1

Portillo Properties Juan Portillo 6303 Belo Horizonte Cir Austin, TX 78731 512-345-2394 Number reported units: 18

Achieve Properties Management Shanti Ramasamy 9514 Console Dr. San Antonio, TX 78229 512-767-9226 Number reported units: 1

Gold Standard Asset Management Michael Robertson 5155 W Rosecrans, #238 Hawthorne, CA 90250 310-644-3600 Number reported units: 276 www.4gsam.com

Premier Texas Realty Justin Poses 100 Congress, Suite 2000 Austin, TX 78701 512-791-0932 Number reported units: 369

Bruggeman Properties Caryn Castillo 5426 Manchaca Austin, TX 78745 512-442-2700 Number reported units: 59 Centec Management, LLC Taylor Wilson 2900 W Anderson Ln, C-200 #302 Austin, TX 78757 512-593-7000 Number reported units: 167 www.centecmanagement.com Cherry Creek Crossing Management Co Charlee Peate 2048 W Stassney Ln Austin, TX 78745 512-443-8977 Number reported units: 174 Cortland Partners Carlos Smith 5215 N O’Connor Blvd, #325 Irving, TX 75039 214-313-9506 Number reported units: 308 www.cortlandpartners.com

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Hsu Realty Company, Inc Chikao Hsu 5306 Middle Fiskville Rd Austin, TX 78751 (512) 933-9000 Number reported units: 32 HsuEquity, Inc. Christina Hsu 13706 Research Blvd., Ste. 204 Austin, TX 78750 5129003999 Number reported units: 0 Mallard Run Housing Development Corporation Deanne Torres 1000 Mallard Lane, #203 Taylor, TX 76574 512-352-8660 Number reported units: 103 Model Products Sharon Carper 305 Wine Cup Trail Cedar Park, TX 78613 (512) 786-4818 Number reported units: 4

Dorsey Properties Tyler Dorsey 2514 Schirmer Place New Braunfels, TX 78132 512-587-0580 Number reported units: 1

NDA Molly Nackerman 715 East Brier Drive San Bernardino, CA 92408 (909) 904-8270 Number reported units: 1

Epoch Residential Kim Stack 359 Carolina Ave Winter Park, FL 32789 (407) 629-5004 Number reported units: 256

Nexus RE Kristy Parker 705 River Road San Marcos, TX 78666 512-256-8116 Number reported units: 116

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Price Family Corporation Pinkie Arnot 816 Monarch Ave Cedar Park, TX 78613 512-848-4069 Number reported units: 19 Qadeer Qureshi Abby Hanson 806B Ranch Rd Georgetown, TX 78628 512-713-8647 Number reported units: 13 Rech Properties Kurt Rech 8403 Shoal Creek Blvd Austin, TX 78757 512-474-1551 Number reported units: 60 Roth/Epstein Properties Marilyn Epstein PO Box 163341 Austin, TX 78716 512-476-5951 Number reported units: 8 Urban Tapestry Real Estate Services, LLC Brad Beck 8403 Shoal Creek Blvd, #200 Austin, TX 78757 512-900-3990 Number reported units: 60 www.urbantapestryrealty.co

www.austinaptassoc.com


NEW SUPPLIER COMPANY MEMBERS General Contractors FIDUS Construction Services Lauren Hudler 12400 W Hwy 71, Suite 350-192 Austin, TX 78738 (512) 590-2707 www.fiduscapex.com

Utility Billing Southwest Utility Billing, LLC Andrew Leach 15814 Champions Forest Drive, PMB 230 Spring, TX 77379 281-306-0244 www.swutilitybilling.com

Security Guard/Patrol Service Austin Patrol Services Jim Wakefield PO Box 1374 Bend, OR 97709 512-888-9489 patrolservices.org

Concrete Contractors Jenko Asphalt & Concrete, LLC Chris Jenkins 800 Private Rd, 917 Georgetown, TX 78626 817-312-0256 www.jenkoasphalt.com

Carpet, Upholstery & Hard Surface Cleaning Spot Be Gone Eric Ho PO Box 1281 Cedar Park, TX 78630 512-788-8763

Paving Contractors Bennett Paving Inc. Christina Rountree P.O. Box 2309 Leander, TX 78646 512-740-8603 bennettpavingtx.com

Pest Control Service LP Pest Solutions David Pritchard 2500 Jesse Owen Dr Austin, TX 78748 337-278-0416

Carpet, Upholstery & Hard Surface Cleaning The Steamery ATX Tres Davis 4801 Pyrenees Pass Austin, TX 78738 512-551-9753 www.cleanfloorsaustin.com

Advertising-Full Service Catalyst Marketing & Design Jamie Matusek 110 Wild Basin Road, Suite 350 Austin, TX 78746 (512) 579-5461 www.thelyst.com

Mats & Matting Las Colinas Floormat Lynn Couch 1919 Rhome Street Dallas, TX 75229 972-897-3964 www.lascolinasfloormat.com

Maintenance Parts & Supplies Chadwell Supply Michael Stewart 4907 Joanne Kearney Blvd Tampa, FL 33619 888-341-2423 www.chadwellsupply.com

Asphalt-Seal Coating, Striping & Repairs Lone Star Paving Jim Ramming 11824 Harold Green Road Austin, TX 78725 512-428-5778 www.lspaving.com

Insurance CNC Insurance Brent Coleman 8721 5th Street Frisco, TX 75034 972-248-2415 www.cncbrokerage.com

Building Materials McKillican Kevin Slabaugh 29 Cypress Blvd Round Rock, TX 78665 512-828-5800 www.mckillican.com

Valet Trash Door Side Valet Trash David Simes 610 Greenhill Dr, #6206 Round Rock, TX 78665 737-222-9177 www.doorsidevalet.com

Security & Surveillance Pro-Vigil Inc. Jeremy Powell 4740 Perrin Creek, #480 San Antonio, TX 78217 866-616-1318 www.pro-vigil.com

Internet-Service Providers Enterprise Risk Control Lonnie Derden 1800 Preston Park Blvd, #200 Plano, TX 75093 469-304-3354 www.enterpriserc.com

Security & Surveillance Ranger Protection Agency Jean Jarrett 6633 East Hwy 290, #210 Austin, TX 78723 (512) 637-4965 www.rangerprotection.com

www.austinaptassoc.com

NEW MEMBERS

Towing-Wrecker Service A&A Wrecker and Recovery Tasha Mora 2963 Manor Rd Austin, TX 78722 (512) 670-7578 www.aawreckeraustin.com

Movers Vosco Moving Karin Mastervich PO Box 150308 Austin, TX 78715 512-554-4678 www.voscomoving.com Trash Removal Waste Consolidators, Inc Patrick Lewis 1710 E Oltorf St, #741 Austin, TX 78741 512-290-3601 www.wasteconsolidators.com

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CALENDAR

Calendar of events NOVEMBER

JANUARY

3

Food Drive Committee

AAA

9am

3

Legislative Committee – CLOSED MEETING

AAA

12pm

5

Larry Niemann Fall PAC Golf Tournament Falconhead Golf Club 12pm shotgun start

10

Food Drive Committee

AAA

9am

10

Education Committee

AAA

12pm

11

Community Outreach Committee

AAA

12

Time Management for Maintenance Seminar

12

Trick of the Trade: A Maintenance Must Seminar

12

Communications Advisory Committee

13

Last Day for Food Drive Donations

17

Young Professionals Education Session: Elevate Your Career

AAA

1

AAA offices closed for New Year

1

AAA Membership Drive Begins

5

Legislative Committee – CLOSED MEETING

AAA

12pm

7

CPO Course Pt. 1-Spanish AAA

8:30am-4:30pm

8

CPO Course Pt. 2-Spanish AAA

8:30am-4:30pm

12pm

12

Communications Advisory Committee AAA

10:30am

12

Education Committee

AAA

12pm

8:30am-11:30am

13

Community Outreach Committee

AAA

12pm

14

CPO Course Pt. 1-English AAA

8:30am-4:30pm

15

CPO Course Pt. 2-English AAA

8:30am-4:30pm

19

Young Professionals Committee

AAA

12pm

20

HR Best Practices Seminar AAA

8:30am-11:30am

AAA

1pm-4pm

AAA

11am

AAA

12pm

18-21 NAA Assembly of Delegates – San Antonio 18

Membership Happy Hour

Park at the Domain

19

Learn at Lunch with For Rent Media Solutions AAA

24

Food Drive Delivery Day

5:30pm7:30pm 12pm-1pm

20 Managing a Lease Up Seminar

AAA

1pm-4pm

20

Park at South Lamar

5:30pm -7:30pm

Member Connection Happy Hour

26-29 CAMT Designation Course Pt. I

AAA

27

Executive Committee – CLOSED MEETING

Headliner’s Club

27

AAA Board of Directors

AAA

8:30am-4:30pm 12pm 5pm

26-27 AAA Office Closed for Thanksgiving Holiday

FEBRUARY2016

DECEMBER2015 1

Legislative Committee – CLOSED MEETING

AAA

12pm

2

Executive Committee – CLOSED MEETING

Headliner’s Club

12pm

2

AAA Board of Directors

AAA

5pm

8

Education Committee

AAA

12pm

9

Community Outreach Committee

AAA

12pm

10 Holiday Gala

Hyatt Regency Downtown 7pm-10pm

15

Young Professionals Committee

AAA

12pm

16

Membership Committee AAA

12pm

24-25 AAA office closed for Christmas holiday 31

12

AAA office closed at 12:00 p.m. for New Year’s Eve Windows • november/december 2015

2 Legislative Committee – CLOSED MEETING AAA 12pm 9 Redbook Seminar J.J. Pickle 8:30am-4:30pm 10-12 TAA Winter Board Meeting Austin 10 Community Outreach Committee AAA 12pm 16 Redbook Seminar J.J. Pickle 8:30am-4:30pm 16 Young Professionals Committee AAA 12pm 17 Membership Committee AAA 12pm 18 Vegas Night Norris Events Center 6:30pm-10pm 23-26 CAMT Designation Course Pt. 2 AAA 8:30am-4:30pm 24 Executive Committee – CLOSED MEETING Headliner’s Club 12pm 24 AAA Board of Directors AAA 5pm www.austinaptassoc.com



PROFESSIONAL OF THE YEAR NOMINEES

CONGRATULATIONS Professionals of the Year

2015 nominees

These shining stars were nominated as being outstanding in their field. All nominees must submit an application, which will be evaluated by judges. Winners of the prestigious Austin Apartment Association Professional of the Year awards will be announced at the Holiday Gala, December 10 at the Hyatt Regency Austin on Lady Bird Lake.

Portfolio Supervisor of the Year Nominees Darla Adams M3 Multifamily Samantha Freeman United Apartment Group Vida Apartment Homes

Lisa Harris Monogram Residential Seven Debe James CLEAR Property Management Tierra Bella

Brooke Mahoney Greystar

Katya Watson Greystar

Robbie Mejia Oden Hughes Management

Renee Zahn Greystar

Aurora Nobles Carlisle Apartments

Property Manager of the Year Nominees Tim Colgan Greystar 5th Street Commons and Pressler

Rebecca Howell Westdale Hunters Chase Apartments

Janet Day Greystar Preserve at Travis Creek

Josh Lopez Greystar Sur512

Michael Garcia Capstone Pointe at Ben White

Josh Murphy Oden Hughes Management Landmark Conservancy

Melissa Gonzalez The Medve Group The Arts Apartments at South Austin

Rhonda Navarro Milestone Management Arbors of Wells Branch

Tanya Rivera Monogram Residential Seven Liso Soto IMT Residential Riata Missy Sterns Capstone Paddock at Norwood

Kelsea Vernon Greystar Sendera Barton Creek Christa Wilson Merge Management Retreat at North Bluff

Esther VanAken Greystar Paseo at Bee Cave

Assistant Property Manager of the Year Nominees Matthew Boerner Greystar Whitley Maritza Bustos-Nieves Westdale Hunters Chase Apartments

Jesus Hernandez Capstone Paddock at Norwood

Samantha Redmon Westdale Wind River Crossing

Brandi Nelson Westdale On the Green

Emily Schneider Greystar Preserve at Travis Creek

Justin Cislo Alliance Residential Eleven

Reggie Shanks Greystar Bristol Heights Kara Stevens Greystar Hardrock Canyon

Leasing Professional of the Year Nominees Bethany Bond Westdale Westdale Parke

Erica Diaz AMLI AMLI on 2nd

Lenox Parkview/Landmark Southpark

Bennie Swist Gables Gables Grandview

Laura Bauer Gables Gables Park Plaza

Chuck Gilpin Monogram Residential Seven

Christhian Maldonado Capstone Paddock at Norwood

Kandice Warnke Greystar Hardrock Canyo

Christyan Lepiz Oden Hughes Management

Kilish Shackles Northland Museo

Kingsley Despain Oden Hughes Management Landmark Conservancy

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Maintenance Professional of the Year Nominees Leslie Copeland Greystar Preserve at Travis Creek

Fernando Arellano Capstone Paddock at Norwood

Adulfo Flores-Saldana Roscoe Tambaleo Apartments

Chris Begley Milestone Management Arbors of Wells Branch

Marcelino Gonzalez Westdale On the Green

Carl Puckett Rainier Christopher Ramsey Greystar Lantana Hills Kent Smith Greystar Promesa Raymond Snyder Monogram Residential Seven

Ricardo Lopez Capstone Paddock at Norwood

Ted Vargas Westdale Wind River Crossing Manuel Velasquez Capstone Harris Branch Shane Wood Rainier Kensington Green

SOLT WINNERS

Carlos Alvarez Greystar Ladera Apartment Homes

Independent Rental Owner of the Year Nominees Terry & Susan Matheny Austin PMA Creekside Trace Apartments

Robert & Blake McKee & Thompson State Street Property Management

Praedeep Mistry MYSTERY REAL LLC 12 OAKS APARTMENTS

David Shippy Triple Crown 2 Apartments Triple Crown 2 Apartments

Supplier of the Year Nominees Amber Hammond For Rent Media Solutions

Maia Jimenez VIMA Décor, Inc

Terri Needham PS Landscapes

Cody Hardin Heat Wave BBC

Christy Martinez Hire Priority

Josh Nichols Fit Supply

Congratulations to the Solt Scholarship Finalists CAM Solt Finalists

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special tradition began in 1987: the implementation of the James E. Solt Memorial Scholarship. Mr. Solt, a Past President of the Austin Apartment Association, was an exemplary role model with a particular love of the skills required for on-site management and for education. This fund was created to honor his memory and promote education in the rental housing industry.

The Solt Scholarship Fund offers recognition and scholarships for worthy members and/or their employees who participate in the Austin Apartment Association’s education programs. The scholarship is open to all AAA members who are interested in attaining their professional designation(s). The application consists of a short essay, resume submission, and brief interview. The scholarships awarded pay for a portion of the total cost of each designation course. Scholarship recipients will be announced at the Holiday Gala, December 10 at the Hyatt Regency Austin on Lady Bird Lake.

www.austinaptassoc.com

Rachael Clawson, IMT at the Domain, IMT Residential Erica Diaz, AMLI on 2nd, AMLI Management Company Erica Hanlon, Folio, Greystar Faye Nevarez, Mission Rock Residential Chelsea Powers, Riata, IMT Residential

CAMT Solt Finalists

Joseph Smallets, Gables Central Park, Gables Stewart White, Kensington Green, Rainier

CAPS Solt Finalists

Angel Davila, Rainier Monica Garcia, The Housing Authority of Austin Amanda LeJeune, Rainier

NALP Solt Finalists

Summer Thorn, 7East, Greystar Caitlyn Draper, Landmark Conservancy, Oden Hughes

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INDUSTRY UPDATE

Industry Update drainage charge flowing to rental property owners PAUL CAUDURO AAA Director of Government Relations

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ultifamily property owners in the City of Austin will see a new Drainage Charge appear on their November utility bills and once received it will be their responsibility to allocate and recover the charge from multifamily tenants. A property having five or more units is considered a multifamily property. For tenants living in duplex, tri-plex and four-plex units, the Drainage Charge will still be billed directly to them on their individual utility bill. The City’s Drainage Charge is authorized by the Texas Local Government Code and funds functions related to reducing the impacts of flooding, erosion and water pollution. Under the City’s old system, commercial and industrial properties paid a Drainage Charge based on the amount of impervious area on their property and received discounts for any storm water controls they had installed while residential properties, regardless of size, paid a flat rate of $9.80 per month. Residents living in high-rise

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Lease Addendum that can be used for new and renewing leases to clearly communicate how the City of Austin Drainage Charge will be handled. The TAA Drainage Fee Addendum does provide that a nominal administrative charge can be applied for the allocation and collection of the Drainage Charge. The City of Austin sent information to each customer alerting them about the revised Drainage Charge and billing procedures. The City also posted information about the new change, (including a Drainage Charge estimator and Frequently Asked Questions (FAQs) document), in the Watershed Protection Department’s section at www.austintexas.gov. If you have any questions or comments please contact the AAA office or contact the City of Austin Watershed Protection Department at 512-974-2799.

Efforts continue to house veterans

he Austin Apartment Association is continuing its efforts to help house veterans as part of the national program known as the Mayors Challenge to End Veteran Homelessness. The AAA role is to help find rental housing owners and managers with units for veterans and is working with many housing experts and stakeholders

residential buildings were given a discount and paid $4.90 per month. The new Drainage Charge will not include any discounts or adjustments, rather will be calculated the same way for everyone based on the amount and percent of impervious area found on the property such as rooftops, driveways, parking lots, patios and walkways. It is anticipated that the new calculation method will result in a Drainage Charge to multifamily residents that is lower than the current charge. As stated, multifamily property owners will receive a Drainage Charge on their water bill that has been specifically calculated for the property, and it will be their responsibility to allocate the charge among tenants. The allocation of utility services and fees are covered under Section 7 of the Texas Apartment Association’s (TAA) Lease Contract. Unless indicated otherwise, this section provides that the resident will pay any utility charges and fees. There is also TAA promulgated Drainage Charge

including the Ending Community Homelessness Coalition (ECHO). ECHO is an organization dedicated to planning, prioritizing, and developing strategies to end homelessness in Austin and this organization is ready to partner with owners and managers with units that want to participate in the effort to house veterans. AAA property owners participating

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in this effort will have access to a fund created to cover some of the costs associated with holding the unit for a veteran as well as any minor unit repairs needed prior to move-in. If you have a unit or units available and want to explore the possibility of housing a veteran you are encouraged to visit ECHO’s “OneKeyATX” link at www.austinecho.org and complete the www.austinaptassoc.com


In general, the process is as follows: • Property manager completes form to begin the process.

• Property manager uploads their own screening criteria or accepts the ECHO Alternative Screening Criteria

two business days and then contact property manager to facilitate next steps in leasing process.

• An ECHO representative will contact that property manager that same day to discuss any additional details related to the property listing.

• The veterans’ case manager will clearly explain funding and related resources pertaining to that specific veteran.

• Once all specifics of unit are identified, ECHO will coordinate with veteran service providers to find a veteran for the unit.

If you have any questions or need additional information please contact the AAA office.

• Veteran service providers will match an appropriate veteran household with the rental unit within less than

OWNER/MANAGEMENT MEMBERS Michael Garcia, Capstone Real Estate Services Shelley Hess Franz, Greystar Amada LeJeune, Rainier Management Rhonda Navarro, Milestone Management Christi Pyle, Northland Investments Christy Sanchez, Alliance Residential Leslie Schiemann, Westdale Lisa Soto, IMT Residential Lyndsay Tuckner, US Residential Group Kelsea Vernon, Greystar

INDUSTRY UPDATE

online form. This form was created to help keep track of the effort to house veterans, and after the information is submitted ECHO will quickly respond with details about assistance programs, the role of case managers, past success stories, overcoming placement barriers and, in general, discuss what type of veteran household would best suit your property.

The Austin Apartment Association is pleased to announce the following members who have been invited to participate in the 2016 Local Lyceum program. Congratulations to the Austin members of the 2016 Lyceum Program. SUPPLIER MEMBERS Nikki Burleson, BG Staffing Rene Flores, Crystal Clear Pool & Spa Brian Hackworth, Impact Floors Lindsey Osborne, CORT

The Greek Lyceum was a school of philosophy founded by Aristotle near the city of Athens in 335BC. Its purpose was to serve as a center for discussion, debate, reflection, and study. The AAA Leadership Lyceum works to identify and develop a well formed and highly motivated group of emerging multifamily housing leaders with the Austin members, as well as to develop people with a broad-based vision for, and strong commitment to the mission and strategic objectives. www.austinaptassoc.com

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club m.e.d. donors

–

thank you!

Club M.E.D. (Making an Economic Difference) Donors

David Arnold Kristan Arrona Johnny Atkinson Conney Bisson Kenneth Bohan Kris Burleson Nikki Burleson Connie Calix Paul Cauduro Renee Clark Jamie Do Brandon Doucet Lindsay Doud Victoria Dries Theresa Ebner Sandy Eckhardt

JR Eddleman Candiss Escobar Travis Fowler Adrian Garcia Michael Garcia Noble Glenn Colleen Grahn Billy Griffin Carla Guerra Christine Heffran Debbie Kratch Joy Lamb Derek Legendre Sam Levassar Gustavo Lopez Tami Martin

Carol Martine Christy Martinez Shawn Martinez Stephen Matcha Kim McGregor Robbie Mejia Shay Mickler Joshua Murphy Stephanie Naylor Terri Needham Stephani Park Andrew Pujats Heather Reagan Robbie Robinson Bill Roland Shonna Schneider

www.austinaptassoc.com

Lisa Simpson Missy Sterns Bob & Linda Thompson Chris Toliver Gus Villegas Deborah Vogel Bill Warren Todd Warren Eric Watson Ben Wells Brittainy Wyatt Doc Young Renee Zahn

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CLUB M.E.D.

Help the multi-family rental housing industry keep a legislative voice by joining Club M.E.D. at austin.aptassoc.com/club-med.

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OKTOBERFEST TRADE SHOW

AAA

October 8, 2015 Palmer Event Center

Trade Show

Platinum Trade Show Sponsors

TOP ROW: Jeffrey Fox, Vamvoras; Bill Holmes, Integrity Paving and Coatings; Lindsey Blankenship, CORT; Gen Martin, Zillow BOTTOM ROW: Dea Malone, Rasa Floors; Deborah Vogel, Redi Carpet; Terri Needham, PS Landscapes; Sam Levassar, Camp Construction; Brian Hackworth, Impact Floors; Travis Fowler, Century A/C Supply

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www.austinaptassoc.com


OKTOBERFEST TRADE SHOW

$500 Maintenance prize winner Delane Wilson sponsored by HD Supply

$500 Management prize winner Griselda Rodriguez – sponsored by Camp Construction

Oktoberfest Trade Show Co-Chairs Terri Needham, PS Landscapes, and Sam Levassar, Camp Construction

$1,000 Grand Prize winner Leonel Rodriguez – sponsored by Apartments.com

Best in Show Booth winners Hire Priority

www.austinaptassoc.com

Best Costume winners Diana Walker and Lynn Walker

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OKTOBERFEST TRADE SHOW

Show Chairs Sam Levassar and Terri Needham and AAA President Gus Villegas bid auf wiedersehen to another successful trade show.

Gold Trade Show Sponsors 24

Show chairs Terri Needham and Sam Levassar with TAA President George Allen and AAA’s Kristan Arrona

AAA Past President Renee Clark and AAA EVP Kristan Arrona

Argeo Sanchez won a new Go Pro camera in the Solt Scholarship raffle. Presented by sponsor Thomas Baird, Winthrop Property Management.

Absolute Pest Management Alpha Paving Industries Appliance Warehouse of America, Inc. BG Staffing Brook Furniture Rental Carpet Warehouse

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Church Services Criterion Brock FSI Construction GPS Roof Leak Repair Gratr Landscapes, Ltd HD Supply Hines Pool & Spa UCS

Valet Waste Visual Marketing Western States Fire Protection Westlake Home & Commercial Services

www.austinaptassoc.com


OKTOBERFEST TRADE SHOW

Silver Trade Show Sponsors

Alliance Safety & Fire Protection Apartment Data Services Apartment Finder Austin Energy Foundation Specialists Ramming Companies

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A Special Thank You... Thank you to BG Staffing, Hire Priority, Star Personnel and The Liberty Group for graciously providing help to aid our staff during the trade show.

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Summer Night Happy Hour A free networking event for AAA members August 26, 2015 • The Park at South Lamar Once again, AAA members had a great time networking and visiting at AAA’s FREE Summer Night Happy Hour. Over 100 members enjoyed a much-needed summer break on the outdoor patio.

(l to r): Gary Greene, FSI Construction; Bobby Edwards, Alpha Paving; Matt Bier, HD Supply. Not pictured: Church Services and Crystal Clear Pools & Spas.

Thanks to the Summer Nights Happy Hour Platinum Sponsors

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www.austinaptassoc.com


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FIRE PREVENTION

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FIRE PREVENTION

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YOUNG PROFESSIONALS

finding my passion

I

ERICA DIAZ, NALP Marketing Captain and Leasing Professional • AMLI on 2nd

t all started the way everything seems to start these days: on Facebook. I saw a post by an old middle school friend (because at some point you tracked yours down too, right?). She said how much she loved her job and that they were hiring. Fast forward a year and a half and I am still in a profession that I never really knew existed or thought I would be in. I would guess no one reading this now grew up saying, “I want to be in Residential Management when I grow up,” and that’s okay; I am glad I found it. Curiosity is what led me to the industry and it is what has me kept me hooked. After just the first year with my company I found myself achieving awards. I like to think these trophies were a result of my charismatic personality or friendly demeanor, but they weren’t – that was just a part of the whole. How they pick the winners was based purely on numbers and metrics, as I am sure most awards given are. So, how did I get to be so good at this role in relatively such a short time? I do my job just like everyone else I work with, so why did I deserve this? I’d like to think my success is because of one simple thing alone: my love for this industry and my job. I care and have a genuine passion for what I do, and as a byproduct it produces better results. My passion, and that curiosity that I first mentioned, a supervisor, and this

What is a “YP”?

A “YP” is a young professional who is 35 years-old or younger working within the rental housing industry. This committee is open to all (vendor & onsite) AAA YP members to attend.

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Windows Magazine that you are reading right now, eventually lead me to apply for the Austin Apartment Association SOLT scholarship for my first official professional designation. (For those unfamiliar with the SOLT scholarship or professional designations, some information is inserted below). Being in a room full of judges for an interview is no easy task, and I still get nervous thinking about it. I was up against people I knew were more active in the Association than me. I was new

to imagine life 5 years from today, even though we all should be. What role did I want? I tentatively replied, “I want to be a Regional Manager, I think. I think I would really like that role; I don’t just want my residents to be my customers, but also my co-workers.” As I went on in my answer, I started to see what I truly wanted: I want to train my peers; I want to educate people about this scholarship; I want to inspire and motivate people to love this industry as much as I do. I think it is fascinating that people do not

“Get involved outside your apartment community; care beyond the entrance door and the hours 8 to 5, and you might just find another passion like I did.” – Erica Diaz, AMLI Residential to the industry and didn’t have as much experience. How was I going to convince a panel of strangers that I deserved a scholarship above all others? I remember that interview very well, especially a few very important questions they asked: Where do you see your career going; what is your goal; where do you want to be in 5 years? A really great question that I honestly didn’t know the answer to. If you are like me, it’s hard

realize the amount of energy and effort that goes in to residential living. I myself was naive about this industry before I took my job. In that interview they had asked me about my involvement in the industry & the classes that I had taken, what I had done to educate myself, and while I didn’t have some long impressive list I noted that I wanted to do more and how, even if I didn’t get the scholarship, I

Are you in the 36-39 age bracket?

YP Meetings

On Facebook?

Tuesday, Dec 15th 12-1pm @ AAA Holiday Committee Meeting

Be a YP Ambassador: attend events, meetings and mentor YP’s AAA Young Professionals Post pics and RSVP for events

Tuesday, Nov 17th 12-1pm @ AAA Education Session: Elevate Your Career

Instagram much?

AAA Young Professionals Post pics and videos

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participate in the Austin Apartment Association’s education programs. The scholarship is open to all AAA members who are interested in attaining their professional designation(s). The scholarships awarded are for half the total cost of each designation course.

Professional Designations

Certified Apartment Portfolio Supervisor (CAPS)

NAAEI’s Certified Apartment Portfolio Supervisor (CAPS) program is an in-depth review of property management principles and techniques as used by the professional supervisor.

YOUNG PROFESSIONALS

would definitely attend more Association seminars and classes. The 15 minute interview ended rather quickly, but the next 6 months went by even quicker. Today I find myself not only attending more classes, but also going to Association committee meetings, telling my co-workers about Association happy hours, and encouraging office involvement in community outreach. I don’t simply look forward to going to work every day -- it’s more than that. I am excited by my future involvement with Association activities. To think how I may secretly spread joy by recruiting volunteers to decorate baby pools as donation containers, or creating matching volleyball shirts that say, “If you wanted a soft serve, you should have gone to Dairy Queen.” While the realist in me knows not everyone is excited about those things as much as I am, it is one of things that inspire my passion for this industry and the Austin Apartment Association. For those that enjoy playing sports, drinking a drink or “two,” decorating and bringing out their creative side, or just getting out of the office, I say, “Go for it!” Let the association be your excuse. Find your love, find your passion, find what motivates you and gets you excited to get up every morning. I’m sure it isn’t spreadsheets, reports, clogged toilets, or resident complaints and issues (because we know they all have them). It’s the feeling that you helped someone, be it your co-worker or one of the many new transplants to Austin. Get involved outside your apartment community; care beyond the entrance door and the hours 8 to 5, and you might just find another passion like I did.

Certified Apartment Manager (CAM)

The onsite manager is a vital link between apartment residents and the community owners and investors.

Certified Apartment Supplier (CAS)

Certificate for Apartment Maintenance Technician (CAMT)

Maintenance expenses are the single largest controllable element in any operating budget. This course is designed as an introduction for new maintenance professionals or as a refresher for the veteran employee, to give these professionals the knowledge and tools necessary to run an effective maintenance program.

Suppliers are important liaisons to the multifamily housing industry. This program is designed as an opportunity for suppliers to hear the everyday challenges faced by the apartment manager customer. The CAS program is ideal for new salespeople as well as veterans of the industry. Erica Diaz, NALP, is the Marketing Captain and Leasing Professional for AMLI on 2nd. You may reach her at 512472-0421. www.amli.com/apartments/ austin/downtown/austin/2nd-street

The Solt Scholarship Fund

A special tradition began in 1987: the implementation of the James E. Solt Memorial Scholarship. Mr. Solt, a Past President of the Austin Apartment Association, was an exemplary role model with a particular love of the skills required for on-site management and for education. This fund was created to honor his memory and promote education in the rental housing industry. The Solt Scholarship Fund offers recognition and scholarships for worthy members and/or their employees who

National Apartment Leasing Professional (NALP)

Leasing professionals are the first people prospective residents meet, and often their only gauge of the property staff. This course is designed to teach these professionals skills to help them become top producers.

www.austinaptassoc.com

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grabbing a big piece of a small attention span ocial gatherings are a great way to get to know your residents and for residents to get to know each other. So why is it so hard to get students to attend these parties? Undergrads have a short attention span and what little there is, is consumed by their everyday activities. Today’s student demographic is known as the ADHD generation. Author Maggie Jackson describes society and this generation by saying “our techno-dependent, splitfocus, hyper-mobile and cyber-centric, multi-tasking culture is creating not just individuals, but an entire society with attention deficit disorder.” (Jackson 113) The key to having a successful event is to provide something that will grab the student’s attention, that is free, and is readily available.” In order to get a good showing of students in attendance, you must think like a student. What are their priorities? Does the benefit out weigh the costs of attending? The most critical problem is creating an event that is entertaining and appealing. It doesn’t matter if they can get there, or pay for it, or if it fits into there schedule; students still will not show up unless it benefits them. Successful events stem from incorporating general mainstream college student interests. A great example is CollegeHumor.com, a website that is specifically designed to entertain the college student demographic. Granted, there will always be exceptions, but most college students share common characteristics that render them an easy demographic to market to. These characteristics include a short attention span, unintended frugality, and a tendency to follow their hormones. College/youth marketing is no exception to the success of sex appeal in advertising; all you have to do is look at The Kardashian franchise. As always, your budget is a critical piece of your marketing plan. A costbenefit analysis can help determine if the potential event will be able to yield

The key to having a successful event is to provide something that will grab the student’s attention, that is free, and is readily available.

enough profit to pay for itself. Will this bring a significant number of leases? If so, how many? From there, you can determine if your event can afford all the bells and whistles that make it an event to remember. Even if some students would like to attend, getting there can be a difficult task. Understand that many students don’t have cars to get places so make the location within walking distance or near a popular student transportation route. Low-cost or free events will undoubtedly yield higher numbers of attendants, as most college students lack the big bucks to splurge on social events. Students either don’t have a job or if they do, it is a part time job. Most students will not attend if it is not free, with the exception

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S

JENNIFER MESSINA, CAM, CAPS Marketing Director • The Quarters on Campus

STUDENT RESIDENT EVENTS

Student Resident Events

of a special event or concert. Also students don’t usually plan anything too far in advance without it being a priority to them. Besides festivities that require a ticket purchase or an advanced RSVP you should promote it the week of. It is imperative that you do your homework, so make sure you do your research before solidifying the event date. Check with the University calendar to make sure that there isn’t a campus wide event occurring also. Make sure that the date does not conflict with popular student organization dates, such as fraternity/ sorority mixers. Make sure you know whom you are targeting and what you want to get out of this event. Keep in mind that you can’t and won’t please everyone.

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STUDENT RESIDENT EVENTS

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You can use a resident party to encourage fans from other social platforms, including your website, to add your brand on Snapchat and get their friends to add you as well.

symptoms many students have, make sure that your advertising is short and to the point so that it adheres to the way the demographic consumes and processes that information. Create an eye-catching invitation that uses bright colors and short concise key phrases. Some guerilla marketing tips are sidewalk chalking and window painting, assuming that the event is not limited to strictly residents. Promotional items are a take away gift that will continue to market the event and your property, long after the party has ended. Students will wear t-shirts around campus as an everyday reminder of what your property has to offer. Get your team members to wear their event t-shirts the week of the gathering in order to rouse enthusiasm. Promoting a planned event to students can be simple and effective if you understand the demographic you are marketing to. Remember that it can be hard to attract awareness and keep them

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So, how do you get the word out there? Social media is the key to taking advantage of the new hyper-mobile and cyber-centric culture. Create an event on Facebook and invite everyone you can to join. Make sure you have total buy in from your team members and encourage them to help drive attendance. Having a high number of members on Facebook attending, lends credibility and curiosity that will get others to RSVP yes. Have your team members champion the event by expressing enthusiasm on their Facebook wall so that it shows up in the news feed. Students will jump on the bandwagon if you can manage to market the gathering as the “hot spot.” Twitter is another key element to event marketing. If your property has a Twitter account make sure to tweet about the event the day before and a few hours before the start time. If your property does not have a Twitter account, consider signing up for one because it is a great way to communicate not only parties, but to talk about leasing incentives and showcase your property to residents and non-residents. Recently there has become a shift to visual social media meaning that more and more communities are starting to communicate visually with their fans, followers and customers. One of the most popular platforms that will enable you to leverage the power of this shift is Instagram. Make sure to incorporate pictures and videos promoting the gathering and during the event as well. Having a limited lifespan makes Snapchat the perfect tool to deliver a call to action that creates excitement and a sense of urgency. You can use a resident party to encourage fans from other social platforms, including your website, to add your brand on Snapchat and get their friends to add you as well. You can track your new subscribers with a simple hashtag that reinforces your brand. Besides social media, it is also a good idea to list the event on your property website to ensure maximum attendance. You should have a list of your resident’s email addresses and in addition to social media outlets, make sure you email them an invitation also. Encourage them to invite their friends so that you are promoting your property to as many people as possible. College students are more likely to attend something if they are able to come in packs. A way to incorporate traditional and low cost marketing into your planned event is flyering door to door. To conform to the ADD/ADHD-like

focused. Keep in mind that students with follow their peers so grabbing the attention of a few, will grab the attention of many. They want to attend something that is free, close in proximity, uncomplicated, and is associated with current pop culture. Once you have them there, make it an event to remember! Jackson, Maggie. Distracted:The Erosion of Attention and the coming Dark Age. Amherst: Prometheus Books, 2008 Jennifer Messina, CAM, CAPS, is the Marketing Director for The Quarters on Campus. She can be reached at 512-6107613. www.quartersoncampus.com

www.austinaptassoc.com


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EDUCATION OPPORTUNITIES

education opportunities TIME MANAGEMENT FOR MAINTENANCE Calling all service managers and maintenance staff who want to learn the best way to increase time management and productivity for better service operations. The course will provide helpful tips in shop organization, golf cart maintenance, make readies and more. • November 12 • AAA - 8620 Burnet Rd. #475 • 8:30 a.m. - 11:30 a.m. • $70 for AAA members - FREE for ACE subscribers • Worth 3 CECs toward your designation renewal

TIME MANAGEMENT FOR MAINTENANCE This course will provide helpful tips and tricks in troubleshooting and repairing the following: HVAC, electrical, plumbing, carpentry, pool chemistry and more. The seminar is open to maintenance technicians, service managers and office staff members. There will be a Q&A session at the end of the course to help provide technicians definitive solutions in resolving reoccurring issues back at their home sites. Register your team now and one lucky student may be the winner of a new set of gauges! • November 12 • AAA - 8620 Burnet Rd. #475 • 1:00 p.m. – 4:00 p.m. • $70 for AAA members - FREE for ACE subscribers • Worth 3 CECs toward your designation renewal

LEARN AT LUNCH WITH FOR RENT MEDIA SOLUTIONS The Learn at Lunch seminars are quick, one-hour sessions exclusively for AAA on-site members. In November, For Rent Media Solutions will present, “Leasing is Sales”. • November 19 • AAA - 8620 Burnet Rd. #475 • 12:00 p.m. - 1:00 p.m. • FREE! Only AAA on-site members may attend. • Worth 1 CEC toward your designation renewal

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Want more?

Visit austinaptassoc.com/ education for more class info and to register

CPO CLASS – SPANISH & ENGLISH LANGUAGE SESSIONS As a supervisor or pool operator, you have a responsibility to protect your patrons’ lives, safety, and health while they use your facility. Our twoday course meets the requirements of the National Swimming Pool Foundation (NSPF) Certified Pool Operators (CPO®) certification. • Spanish Language Session - January 7 & 8 • English Language Session - January 14 & 15 • 8:30 a.m. - 4:30 p.m. • Speaker Fred Soto, CAMT, Hines Pool & Spa • AAA - 8620 Burnet Rd. #475 • $275 for AAA members

HIRE THE BEST! RECRUITMENT AND EMPLOYEE RETENTION SECRETS FOR CREATING AN ALL STAR TEAM This course offers proven strategies for improving the quality of job applicants and the interview process, provides onboarding strategies to ensure new employees are set up for success, and shares secrets to long-term employee retention and motivation. Take leadership to the next level. • January 20 • 8:30 a.m. - 11:30 a.m. • Speaker Tara Carter, Luxe Residential • AAA - 8620 Burnet Rd. #475 • $70 for AAA members - FREE for ACE subscribers • Worth 3 CECs toward your designation renewal

www.austinaptassoc.com


Learn strategies to remain calm and balance the needs of driving traffic while managing construction challenges. This class will offer a lease-up calendar and checklist, best practices for communicating with construction, motivating your team, marketing to meet absorption schedule, and tips to avoid critical missteps for new construction. • January 20 • 1 p.m. – 4 p.m. • Speaker Tara Carter, Luxe Residential • AAA - 8620 Burnet Rd. #475 • $70 for AAA members - FREE for ACE subscribers • Worth 3 CECs toward your designation renewal

CAMT DESIGNATION COURSE • Part One – January 26-29 • Part Two – February 23-26 • 8:30 a.m. – 4:30 p.m. • AAA - 8620 Burnet Rd. #475 • $849 for AAA members - Discount for ACE subscribers

www.austinaptassoc.com

REDBOOK LEGAL SEMINAR • February 9 or 16 • 8:30 a.m. - 4:30 p.m. (All Day Session) • 1:30 p.m. – 4:30 p.m. (Executive Session) • Speaker Attorney Bill Warren, Warren Law Firm • J.J. Pickle Research Campus – 10100 Burnet Rd. • All Day Seminar $199 for AAA members ($318.08 Redbook text) • Executive Session $135 for AAA members ($254.08 w/ Redbook text) • Worth CEC/MCE credit toward your designation renewal

EDUCATION OPPORTUNITIES

LEASE-UP MANAGEMENT: PROVEN TECHNIQUES TO AVOID PITFALLS AND MEET STABILIZATION GOALS

Questions? Contact AAA Director of Education Ariel Zimmerman at ariel@austinaptassoc.com or 512-323-0990

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Is your communIty ready for wInter? We can help you prepare! Heating & Insulation: Now is the time to get ready for winter weather. From Goodman gas furnaces to DAP caulk and MD insulation products, we have everything you need to prepare your community for the winter months ahead.

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law in order: the warren report

WILLIAM S. WARREN Warren Law Firm

“Good morning. I am looking for an apartment and was interested in your community. I checked the Internet, however, and found that you have a registered sex offender living on your property.” “Really. What makes you think that?” “I am a prospective tenant. I do not want to live at your community if you have a registered sex offender there. What are you doing about this?” “Are you sure your facts are correct? I’m not aware of any sex offenders living on our property. I will look into this. Do you want to leave your phone number with me?” “No. I will check the records again if I have not found a suitable apartment in the course of my search. You really ought to do something about this sex offender, you know, for they may commit the same crime again.” Consider yourself fortunate if you have never been involved in a conversation like this. Sadly, they are occurring more and more frequently. Alarmingly, the situation of an unknown sex offender being an unauthorized occupant on your property is more common than you think. According to the National Center for Missing & Exploited Children as of December 2014, there were 819,218 registered sex offenders in the United States. As of October 7, 2015, there were 1,379 registered sex offenders living in the City of Austin. A search of the database maintained by www. homefacts.com for Travis County showed 1,901 registered sex offenders

living in the county. A search of the same database for Williamson County showed 238 registered sex offenders living in the county. For Hays County, 290 registered sex offenders were shown to be living in that county. The problem, as you can readily see, is both noteworthy and troublesome. How does one define a sex offender? Sex offender is a general term used to describe an individual who has been convicted of a crime involving a sexual act. Researchers have developed classifications of sex offenders based on offense patterns and types of victims and offenses. These classifications include rapists, child abusers, internet offenders, and female sexual offenders, among others. It is also a person who

has been adjudicated to be a sexually dangerous person. Sex offenses include sexual assault, kidnapping, trafficking of persons, compelling prostitution, and indecency with a child by exposure or contact. Other offenses include possession of child pornography or promoting child pornography. There are many more than the foregoing. This list simply scratches the surface of the types of offenses which require registration by the perpetrator as a sex offender. The Texas Department of Criminal Justice is responsible for the sex offender screening tool used to determine the level of risk a person subject to sex offender registration poses to the community. Not all registered sex offenders, however, are required to have a risk assessment. In addition, if one is a registered sex offender due to a sex offense committed in a state other than Texas, a risk level may not be assigned, or may be quite different than the risk levels utilized in Texas. The Adam Walsh Child Protection and Safety Act is a federal statute that was signed into law by President George W. Bush on July 27, 2006. The Walsh Act organizes sex offenders into three tiers according to the crime committed,

LAW IN ORDER

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LAW IN ORDER

and mandates that offenders continually update their whereabouts.

Tier I sex offenders

Tier I sex offenders, convicted of the least serious offenses in this statutory scheme, are required to register for 15 years, and must renew their registration once annually. Tier I is essentially a “catch-all” category for sex offenses which do not fall under the higher risk Tier II or Tier III categories. It includes both misdemeanor and felony offenses.

Tier II sex offenders

Tier II sex offenders are required to register for 25 years, and must renew their registration every six months. A person previously convicted of a Tier I sex offense, who is subsequently convicted of another felony sex offense (regardless of its tier), will be classified as at least a Tier II sex offender. For those with no prior sex offense convictions, Tier II offenses will generally cover the following felony crimes under a state’s statutory scheme: (a) offenses involving the use of minors in prostitution; (b) offenses against minors involving sexual contact; (c) offenses involving the use of a minor in

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a sexual performance; and (d) offenses involving the production or distribution of child pornography.

Tier III sex offenders

Tier III sex offenders are required to register for life, and must renew their registration every three months. A person previously classified as a Tier II sex offender, who is later convicted of another felony sex offense (regardless of its tier), will be classified as a Tier III sex offender. Tier III sex offenses are those punishable by more than one year in jail and are comparable to the following crimes: (a) sexual acts with another by force or threat; (b) engaging in a sex act with another who has been rendered unconscious or involuntarily drugged, or who is otherwise incapable of appraising the nature of the conduct or declining to participate; (c) sexual acts with a child under the age of 12; and (d) non-parental kidnapping of a minor. These are the recognized risk levels for sex offenders in Texas. Generally, a statement of the risk levels appears on the databases frequently searched to determine whether sex offenders reside in a particular area. You may

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also encounter the term “not available”, indicating the offender is either not required to have a risk assessment, or the offender’s risk assessment has not been reported to the Texas Department of Public Safety. A Tier I sex offender designation suggests that person poses a low danger to the community and will not likely engage in criminal sexual conduct. A Tier II sex offender designation suggests that person poses a moderate danger to the community, and might continue to engage in criminal sexual conduct. A Tier III sex offender designation suggests that person poses a serious danger to the community and will continue to engage in criminal sexual conduct. The following information is required to be placed in a jurisdiction’s sex offender registry: • Criminal History • Date of Birth • DNA Sample • Driver’s License or Identification Card • Employer Information • Fingerprints

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Keeping sex offenders off your property is a two pronged process.

First, in the application process, applicants must be screened carefully to avoid renting to the sex offender in the first place. Second, if you discover a sex offender is living on your property, do your best to get them off the property quickly. Removal of the sex offender

these questions, an enormous red flag has been raised. Your next step would then be to verify that the disclosure by the applicant is accurate. There are two helpful online web sites for you to utilize. The first is for the Texas Department of Public Safety, found at www.txdps.state.tx.us. At the bottom of that website’s home page, there is a link for Sex Offender Registry Search. One can search by name, address, zip code, county and even an institute of higher education. The site provides a photo of the offender, risk level (if reported), the date the sex registration would end, and other useful information to properly identify the person in question. The second helpful web site is www. publicdata.com. Photographs are absent from this website. But you can access the individual’s personal information from their driver’s license. Data is also available about criminal court cases and their details. Reading the Public Data information in conjunction with the DPS information gives you the most accurate overview. Always proceed

Some sex offenders may threaten you with a discrimination complaint; but the absence of a protected class for registered sex offenders would rapidly derail such a complaint.

At the bottom of the first column, on the front page of the TAA rental application, there is a box where rental and criminal history of the applicant is inquired about. In that box, the applicant is asked: Have you, your spouse, or any occupants listed in this application ever been charged, detained, or arrested for a felony or sex crime that was resolved by conviction, probation, deferred adjudication, court ordered community supervision, or pretrial diversion? A follow-up question is also asked, inquiring about whether any of these individuals have ever been charged, detained, or arrested for a felony or sex related crime that has not been resolved by any method. If there is a sex offense in an individual’s past, the applicant is to indicate the year, location and type of each sex crime, other than those resolved by dismissal or acquittal. If you obtained positive answers to any of

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Certain sex offender information will not be made public, including data containing the victim’s identity, offender’s social security number, passport and immigration documents, and arrests that did not result in convictions. At the option of the jurisdictions, they may also exclude the name of an offender’s employer or school. A sex offender must, not later than three business days after each change of name, residence, employment, or student status, appear in person in at least one jurisdiction in which the sex offender is required to register and inform that jurisdiction of all changes in the information required for that sex offender in the sex offender registry. Jurisdictions must also require a sex offender to provide notice if he or she is leaving the jurisdiction prior to the move; and the sex offender must provide new address information to avoid any gap in his known whereabouts. As useful as sex offender information may be, there is no guarantee that it is 100% accurate. Common names may create confusion among many different people having the same name. Clerical errors, committed by persons entering data, can also undermine trustworthiness. The records maintained in the sex offender registration database, moreover, cannot be easily amended or updated, even if errors are discovered.

from your property is obviously a more challenging process. It may, in fact, involve evicting the person with whom the sex offender is staying. More often than not, the sex offender who resides on your property does so as an unauthorized occupant. There may be situations where a resident does not realize a sex offender is occupying their apartment with them. If this is the case, they should be glad that you have brought the matter to their attention. The resident should want the sex offender gone, for their own safety and that of other neighbors, visitors and guests. If they are not willing to cooperate fully with you, you should have no qualms about proceeding with an eviction. You cannot evict the unauthorized occupant sex offender without evicting the hosting resident. That is just the way it goes. Likewise, if the resident agrees to cooperate, you will have to monitor the cooperation with frequent inquiries and unannounced visits to the apartment to verify the offender is not coming back, either temporarily or permanently.

LAW IN ORDER

• Internet Identifiers • Name • Palm Prints • Passport and Immigration Documents • Phone Numbers • Photograph • Physical Description • Professional Licensing Information • Residence Information • School Information • Social Security Number • Temporary Lodging Information • Text of Registration Offense • Vehicle Information.

with caution, especially with common names, for there can be confusion and possible mistaken identity. From a fair housing point of view, there is no protected class for sex offenders or criminals in general. There are no questions which are off limits when it comes to attempting to verify whether an applicant, resident or occupant is a registered sex offender. Some sex offenders may threaten you with a discrimination complaint; but the absence of a protected class for registered sex offenders would rapidly derail such a complaint.

What should you do when you discover that a sex offender is actually living on your property?

First, verify the relevant facts. The two web sites mentioned above will enable you to determine whether the sex offender identifies your property as

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45


LAW IN ORDER

their residence. If you find that they are, you should go to the rental unit to ask questions and get answers about the sex offender. More likely than not, the resident will either deny that a sex offender lives there, or will state the offender is not an unauthorized occupant because they do not live there permanently. You will likely be told by the resident that the person you say is the sex offender has the right to spend the night on occasion. Since you will be unable to prove when and how often such overnight stays occur, you must become proactive. Tell the resident that you will begin eviction proceedings if the sex offender comes on the property at all. Note that paragraph 19.4 of the TAA lease enables you to exclude from the apartment community any guests or others who have been violating the law, violating the lease rules, or disturbing residents, neighbors, or the owner’s representatives. This right to exclude would override the language in paragraph three of the TAA lease which provides one will become an unauthorized occupant if they stay at the apartment for more than ______ consecutive days without the landlord’s written consent, or more than twice as many days in any one month. In other words, you can keep an individual off of your property altogether through the provisions of paragraph 19.4 of the lease. If you plan to exclude an individual under this lease provision, do so in writing. Deliver that writing to the resident who you believe is harboring the sex offender. Make it clear that you have the right to, and intend to, evict the resident if they permit the sex offender to be on the property at all. When you have identified a sex offender living on your property, promptly deliver a notice of lease violation to the resident in whose apartment the sex offender is staying. Be specific about what you expect to happen in response to the notice. You want the sex offender permanently removed, you want the sex offender to stay away from the property altogether, and you want the sex offender to take your property’s address off of his or her driver’s license, DPS registration form, and any other document which requires an address. You do not want people to say a sex offender lives at your property. Evicting a resident for harboring a sex offender will be a conduct based eviction. The judge may be sympathetic to a resident who is not the offender themselves. You will want to take care in

46

assembling proper evidence to persuade the court that the eviction is necessary and appropriate as a breach of lease. To effectively do this, you should have an attorney. There are too many things which could cause you to lose a case like this if you tried to do it unassisted.

If you learn a sex offender is living on your property, you want to notify other residents living in your community.

There is a sample letter in the TAA Redbook through which you can notify your residents about a sex offender living onsite. In the current Redbook, the letter appears on page 713. There is another form on page 716 of the Redbook entitled Verification of Distribution of Notices to Residents. In addition, on page 593 of the Redbook, you will find an article entitled, “What To Do If A Sex Offender or Other Violent Criminal is Discovered Living Onsite or Nearby?” Refer to each of these resources as you contemplate preparing and circulating a letter to your residents. Extreme caution must be exercised if you send such a letter. If any of the information is incorrect, you will likely have engaged in actionable defamation. If you falsely accuse one of a crime, the burden of proof on the victim to establish defamation can be quite small. Damages recoverable, moreover, could be significant. Most certainly, you want to avoid identifying the individual who you believe is a sex offender by name or apartment number. Information on the DPS and Public Data websites is available to anyone, not just you. Provide the DPS web address, www.txdps.state.tx.us, in your letter. By simply using the street address, without apartment number, an applicant or someone living in your community could discover information about the sex offender, including photographs and a physical description, along with details about the crime which caused them to register as a sex offender in the first place. Bear in mind that the form from the Redbook can be modified. There is no legal requirement that it contain any specific language. The goal is to alert those who live on your property of a heightened risk until the sex offender is gone. Whenever you learn that a sex offender is living on your property, your risk is heightened. Between that date, and the date the sex offender is permanently removed from your property, you essentially are holding your breath and hoping that the sex offender does not

Windows • november/december 2015

engage in criminal conduct, especially sex related crime, on your property. If this was to occur, and you had sent the letter, your chances of avoiding liability improve significantly. On the other hand, if you do not send the letter, and something bad occurs in the relevant time frame, you may face liability for failing to alert other residents of their heightened risk. There is a saying intended to be comical: “The only certainty in life is death and taxes.” There is no certainty that a sex offender will not commit any sex related crime again. In that same vein, there is also no certainty that one who is not a registered sex offender will not commit a sex crime in their future. Outward appearances may suggest the sex offender is a good person, who has turned their life around. That appearance may be accurate. You cannot take the risk, however, that it might also be inaccurate. If you choose to lease to a sex offender, you place yourself at needless risk. If you determine a sex offender is living on your property, and do not aggressively seek to have them promptly removed, you are placing yourself at unnecessary risk. The choice is yours as to the action you will take. Never think, however, that you have any degree of control over the action any registered sex offender may take. If you need further motivation, simply imagine that your young child lives in the community. Enough said. BILL WARREN is an Austin lawyer, and a Member of the Austin Apartment Association, whose practice areas include landlord-tenant, housing discrimination defense, collections, litigation in all courts, employment, consumer protection, lease and contract drafting and negotiations, and wills. He is Board Certified in Civil Trial Law by the Texas Board of Legal Specialization, and is a Fellow of the College of the State Bar of Texas. Mr. Warren is legal counsel to the Austin Apartment Association and a founding member of the Legal Counsel Advisory Council of the Texas Apartment Association. He regularly, and on a statewide basis, represents property owners and managers, vendors and others who regularly serve the real estate and multi-housing industry. Bill is a frequent author and lecturer, and has published more than 100 articles on multi-housing industry and fair housing issues. He can be reached at Warren Law Firm, 1011 Westlake Drive, Austin, Texas 78746, (512)347-8777, or through his website at www.WLFtexas.com.

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Advertising-Full Service Catalyst Marketing & Design Jamie Matusek.................................512-579-5461 Advertising-Internet Apartment Data Services Inc Bruce McClenny...............................800-595-8730 Apartment Finder Magazine David Arnold.....................................512-377-9012 Apartments.com Derek Legendre................................512-905-8801 Catalyst Marketing & Design Jamie Matusek.................................512-579-5461 Citywide Apartment Locators Susan Albertson...............................512-835-7368 For Rent Media Solutions Heather Cotten.................................512-326-1133 Happy Ratings John Winner.....................................512-910-5782 JLD Apartment Consulting Services John Dennis......................................844-553-7767 Moveforfree.com Bubba May.......................................210-691-3178 Realtor.com Carol Andrews..................................281-460-6307 Rent.com Dennis Cogbill...................................866-441-7368 Zillow Russ Pengelly....................................206-515-8234 Advertising-Specialties Catalyst Marketing & Design Jamie Matusek.................................512-579-5461 Go Local Austin Peter Craig........................................512-350-3226 Ice Blue Advertising Chuck Littlepage...............................832-437-0904 The Vendor Guide/VG Visuals Monica Simmons..............................800-788-7820 Visual Marketing Ann Poehl.........................................512-918-0131 Air Duct Cleaning 360 Energy Savers Moore McDonough..........................512-474-8999 Colors Unlimited Rob Tatrow.......................................512-339-3023 UCS Ben Wells..........................................512-385-6600 Air Purification Biosweep of Austin Yemi Ayeni........................................512-373-8118 ScentAir Beverly Boyd-Miller..........................512-797-4503 Alarm Systems & Service Ace Fire Equipment Rick Baughman.................................512-835-2020 Alarmtechs, Inc. Terry Delzeit.....................................281-391-6066 Bartley Construction Dennis Bartley..................................512-303-9688 Apartment/Multi Family Investments SMART Apartment Data Nicole Williams.................................713-304-3285 Appliance Replacement Appliance Warehouse Tina LeBlanc.....................................512-748-7515 Appliances-Dealers Appliance Parts Company David Gefrovich ...............................480-755-0007 Ferguson Facilities Supply Group Bob Brown........................................512-848-8337 HD Supply Kendall Wood...................................512-584-7432 Maintenance Supply HQ Jeff Feldhaus.....................................512-335-6700 Appliances-Leasing Appliance Warehouse Tina LeBlanc.....................................512-748-7515

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Windows • november/december 2015

PRODUCTS & SERVICES DIRECTORY

Maid Of Honor, Inc John Hartley.....................................512-323-6243 Quality Service of Texas, Inc Jessica Hernandez............................512-244-2777 UCS Ben Wells..........................................512-385-6600 Cleaning Service-Crime Scene CG Environmental - The Cleaning Guys, LLC Chad Liles.........................................855-483-8181 Crime Clean of Texas Deborah Gerhards............................512-669-2999 UCS Ben Wells..........................................512-385-6600 Collection Agencies National Credit Systems, Inc Kristin Muse......................................800-367-1050 Tenant Tracker, Inc Troy Pate...........................................800-658-9369 The Phoenix Recovery Group Kelly Tant..........................................210-822-8272 Collections Nationwide Eviction Eddie Young......................................512-551-0357 ResidentCheck Ian McIntosh.....................................800-491-2580 The Phoenix Recovery Group Kelly Tant..........................................210-822-8272 Commercial Lending Bank Financial John Manos......................................630-242-7212 University Federal Credit Union Hermann Wendorff..........................512)421-7343 Computer-Online Service & Internet Grande Communications Dana Ruff..........................................512-878-4000 Computer-Software & Service Blue Moon Software Javier Gonzalez.................................512-322-0460 RealPage, Inc. Stacey Blackwell...............................972-820-3000 ResMan Amanda Mabrey...............................972-349-1406 Yardi Systems Tracy Ayres.......................................805-699-2040 Concrete Contractors A Plus Asphalt & Concrete Art Aja..............................................512-251-8920 All-Cor Services Steve Wingo.....................................512-826-4542 APAC Wheeler Coatings & Asphalt, Inc Kim Wheeler.....................................512-861-7100 Capitol Construction / CPC Barbara Crawford.............................512-289-0227 FIDUS Construction Services Lauren Hudler...................................512-590-2707 Integrity Paving & Coatings Bill Holmes........................................512-853-9009 Jenko Asphalt & Concrete, LLC Chris Jenkins.....................................817-312-0256 Westhill Paving Inc. Chad Reynolds..................................512-353-1432 Concrete Repair & Resurfacing A Plus Asphalt & Concrete Art Aja..............................................512-251-8920 APAC Wheeler Coatings & Asphalt, Inc Kim Wheeler.....................................512-861-7100 Integrity Paving & Coatings Bill Holmes........................................512-853-9009 Jenko Asphalt & Concrete, LLC Chris Jenkins.....................................817-312-0256 KoolCote of Texas Stacy Perlinger..................................512-251-5740 Lone Star Paving Max Leger.........................................512-428-5778 Premium Cuts Lawn Service & Maint. Jeannette Wagoner..........................512-252-2264

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PRODUCTS & SERVICES DIRECTORY

E Electric-Contractors All-Cor Services Steve Wingo.....................................512-826-4542 Fox Service Company James Bagby.....................................512-442-6782 Lightning Electrical, LLC Rick Morgan.....................................512-569-8550 Mtech...............................................512-929-7090 Wright 1 Electric - Air Force Austin, Inc Warren Wright..................................512-275-9123 Electric-Equipment & Supplies HD Supply Kendall Wood...................................512-584-7432 Maintenance Supply HQ Jeff Feldhaus.....................................512-335-6700 Electronic Rent Collection ResMan Amanda Mabrey...............................972-349-1406 E-Mail Video Marketing Solutions Capture The Market Beth Doty.........................................866-778-7719 Emergency Phones Kings III Emergency Communications Gary Weldon.....................................512-992-4134 Emergency Phones On Guard, Inc Bill White..........................................713-664-8273 Emergency Water Services Belfor Property Restoration John Keenan.....................................512-610-3015 Camp Construction Peter Flynn.......................................512-394-1111 UCS Ben Wells..........................................512-385-6600 Employee Screening Liberty Group, The Shonna Schneider-Marquis..............512-225-1860 Tenant Tracker, Inc Troy Pate...........................................800-658-9369 Top Gun Security & Investigations Jason Zachman.................................512-719-5500 Employment Agencies-Permanent BG Staffing Kris Burleson.....................................512-481-1234 Hire Priority Staffing Loa McManus...................................512-338-4473 Liberty Group, The Shonna Schneider-Marquis..............512-225-1860 Employment Agencies-Temporary BG Staffing Kris Burleson.....................................512-481-1234 Hire Priority Staffing Loa McManus...................................512-338-4473 Liberty Group, The Shonna Schneider-Marquis..............512-225-1860 Star Personnel Victor Garcia.....................................832-242-6800 Employment Services Hire Priority Staffing Loa McManus...................................512-338-4473 Liberty Group, The Shonna Schneider-Marquis..............512-225-1860 Resource Staffing Anna Waldren...................................512-365-9596 Energy Auditing 1st Choice Energy David Malone...................................512-345-0956 Energy Conservation Consultation 1st Choice Energy David Malone...................................512-345-0956 Lone Star Aggregators Jeff Benzman....................................713-626-3763

52

Energy Service 1st Choice Energy David Malone...................................512-345-0956 360 Energy Savers Moore McDonough..........................512-474-8999 Austin Energy Jaime Gomez....................................512-482-5332 Seelye Management Andrew Seelye..................................512-619-9956 Entertainment Apartment Life Randy Ginnan...................................817-685-2963 Mood Texas Robyn Mercer...................................512-420-3244 Evictions Law Offices of Brian P Cweren Brian Cweren....................................713-622-2111 Law Offices of R. David Fritsche David Fritsche...................................210-227-2726 Nationwide Eviction Eddie Young......................................512-551-0357 Executive Search Services Hire Priority Staffing Loa McManus...................................512-338-4473 Liberty Group, The Shonna Schneider-Marquis..............512-225-1860 Exercise Equipment-Dealers Comm-Fit Marcus Ling......................................512-378-3581 Fit Supply Jen Waterman..................................512-971-7399 Marathon Fitness Demariee Anderson.........................800-391-9496 Exercise Equipment-Service & Repair Advanced Exercise Equipment Ryan McAfee....................................512-800-0959 Comm-Fit Marcus Ling......................................512-378-3581 Fit Supply Jen Waterman..................................512-971-7399 Fitness In Motion Ron Adams.......................................512-585-3485 Marathon Fitness Demariee Anderson.........................800-391-9496

F Fences & Rails 2 S-D, Inc. Kevin Seelhammer............................830-627-2734 All-Cor Services Steve Wingo.....................................512-826-4542 Associated Time & Parking Patrick Dolan....................................512-693-9200 C&C Access Co, LLC Roy Cornelison..................................512-983-8094 Camp Construction Peter Flynn.......................................512-394-1111 D&S Construction Dean Guilfoil.....................................512-338-1811 Falcon Construction USA Brent McGrath..................................512-610-1124 Meyer Smith, Inc Walt Meyer.......................................512-472-0505 Premium Cuts Lawn Service & Maint. Jeannette Wagoner..........................512-252-2264 Swift Access Control Mario Vasquez..................................512-470-7575 WoodCare Custom Services, LLC Hector Aguirre..................................512-203-0009 Fire Alarm System Monitoring Ace Fire Equipment Rick Baughman.................................512-835-2020 Alarmtechs, Inc. Terry Delzeit.....................................281-391-6066

Windows • november/december 2015

Alliance Safety and Fire Protection LP Seth Smith........................................512-461-7890 GSC Fire & Security Mark Cummings...............................512-697-8723 Texas Star Fire Systems, LLC Mark Procyk.....................................512-354-1000 Western States Fire Protection Eric Watson......................................512-832-8069 AAA Fire & Safety Equipment Co, Inc Tess Jimenez.....................................512-626-1917 Fire Alarm Systems Ace Fire Equipment Rick Baughman.................................512-835-2020 Alarmtechs, Inc. Terry Delzeit.....................................281-391-6066 Alliance Safety and Fire Protection LP Seth Smith........................................512-461-7890 GSC Fire & Security Mark Cummings...............................512-697-8723 Texas Star Fire Systems, LLC Mark Procyk.....................................512-354-1000 Western States Fire Protection Eric Watson......................................512-832-8069 Fire Extinguishers Ace Fire Equipment Rick Baughman.................................512-835-2020 GSC Fire & Security Mark Cummings...............................512-697-8723 StoveTop FireStop Joanna Osborne................................817-870-8081 Western States Fire Protection Eric Watson......................................512-832-8069 Fire Hydrant Inspection Repair Service & Testing Ace Fire Equipment Rick Baughman.................................512-835-2020 Allied Fire Protection Robbie Ashworth..............................512-719-4872 Texas Star Fire Systems, LLC Mark Procyk.....................................512-354-1000 Western States Fire Protection Eric Watson......................................512-832-8069 Fire Protection Equipment & Supply StoveTop FireStop Joanna Osborne................................817-870-8081 Texas Star Fire Systems, LLC Mark Procyk.....................................512-354-1000 Fire Restoration Belfor Property Restoration John Keenan.....................................512-610-3015 Camp Construction Peter Flynn.......................................512-394-1111 Capitol Construction / CPC Barbara Crawford.............................512-289-0227 Crestmark Construction Services Brenda Nite......................................713-426-6161 Falcon Construction USA Brent McGrath..................................512-610-1124 Gage Multifamily Services Rich Trepanier..................................512-903-9173 JMI Contractors Melissa Vale......................................210-492-8181 Reconstruction Experts Amber Pember.................................512-590-0647 The Ironwood Group Todd Pirtle........................................512-298-2004 Fire Sprinkler Systems-Installation Service & Inspection AAA Fire & Safety Equipment Co, Inc Tess Jimenez.....................................512-626-1917 Ace Fire Equipment Rick Baughman.................................512-835-2020 Alliance Safety and Fire Protection LP Seth Smith........................................512-461-7890 Allied Fire Protection Robbie Ashworth..............................512-719-4872

www.austinaptassoc.com


Redi Carpet Marty Fanning..................................512-383-1314 Superior Floors Scott Credeur....................................512-203-2123 Floor Restoration-Hardwood Floor King, Inc Roy Whitaker....................................512-346-7034 Floorcovering Manufacturer Mohawk Industries Ty Thompson....................................512-203-4833 Flooring-Vinyl/Laminate Capitol Floor Brett Weiss.......................................512-339-1555 Floor King, Inc Roy Whitaker....................................512-346-7034 McMahan’s Flooring, Inc Brenda Carpenter.............................855-472-7585 Foundation Contractors AAA Affordable Foundation Repair Chris Felsing......................................512-571-8873 Advanced Foundation Repair Mario Mireles...................................214-333-0003 Church Services Derek Seaback..................................512-534-7602 Foundation Specialists Managers Office ..............................713-690-5330 FSI Construction Inc Kelly Martin......................................512-291-4374 JMI Contractors Melissa Vale......................................210-492-8181 Perma-Pier Foundation & Plumbing Repair of Texas Todd Blair..........................................214-637-1444 Framing Contractors Bartley Construction Dennis Bartley..................................512-303-9688 Camp Construction Peter Flynn.......................................512-394-1111 Ingenium Construction Company Joseph Bowen..................................512-721-0366 Furniture-Outdoor Leisure Creations Davy Johnson...................................866-765-6726 Texacraft Tropic Craft Susan Leigh.......................................800-231-9790 Furniture-Outdoor Park American Parks Company Marc Parker......................................800-381-4491 TF Harper & Associates LP Elayne Haynes..................................512-440-0707 Furniture-Rentals Brook Furniture Rental Amanda Valdez.................................512-415-2416 Charter Furniture Rental, Inc. Nicki Granberry................................512-705-2669 CORT Lindsey Osborne...............................512-719-9040 Furniture-Sales Charter Furniture Rental, Inc. Nicki Granberry................................512-705-2669 CORT Lindsey Osborne...............................512-719-9040 Furniture-Swimming Pool Leisure Creations Davy Johnson...................................866-765-6726 Texacraft Tropic Craft Susan Leigh.......................................800-231-9790

G Garage Doors & Openers Cedar Park Overhead Doors Todd Gilstrap....................................512-335-7441

www.austinaptassoc.com

Garbage Collection Central Texas Refuse, Inc Vic Thomas.......................................512-243-2833 IESI David Jacobson.................................512-251-5622 Texas Disposal Systems Torey Palmer.....................................512-421-1359 Gates-Automatic & Manual Associated Time & Parking Patrick Dolan....................................512-693-9200 Austin Estate Gate Anthony Bruno.................................512-296-2671 Bartley Construction Dennis Bartley..................................512-303-9688 C&C Access Co, LLC Roy Cornelison..................................512-983-8094 Cedar Park Overhead Doors Todd Gilstrap....................................512-335-7441 Compound Security Specialist Robert Palmerton.............................512-444-4283 Meyer Smith, Inc Walt Meyer.......................................512-472-0505 Site Safe Security Richard Dry.......................................210-607-0971 Swift Access Control Mario Vasquez..................................512-470-7575 General Contractors 2 S-D, Inc. Kevin Seelhammer............................830-627-2734 A-1 Service/Prop Maint Contractors Ron Little..........................................512-443-2222 All-Cor Services Steve Wingo.....................................512-826-4542 AYS Capital & Renovations, LLC Joey Susan........................................512-454-5704 Bartley Construction Dennis Bartley..................................512-303-9688 Branch Construction Services Michael Martin.................................512-371-4194 Camp Construction Peter Flynn.......................................512-394-1111 Capitol Construction / CPC Barbara Crawford.............................512-289-0227 Central Texas Construction Joey Loranc.......................................512-801-7031 Contractors, Inc. Brian Scott........................................512-733-0600 Crestmark Construction Services Brenda Nite......................................713-426-6161 Crew Construction, LLC Todd Warren.....................................512-650-4177 D&S Construction Dean Guilfoil.....................................512-338-1811 FIDUS Construction Services Lauren Hudler...................................512-590-2707 Foundation Specialists Managers Office ..............................713-690-5330 FSI Construction Inc Kelly Martin......................................512-291-4374 Gage Multifamily Services Rich Trepanier..................................512-903-9173 Guardian Construction Bill Holcomb.....................................214-340-1819 Howard International Construction Services Kevin Klaus.......................................512-792-4700 Hurcon, Inc Bobby Griggs....................................281-847-3600 Infinite Exteriors Construction Chris Macias.....................................512-386-3854 Ingenium Construction Company Joseph Bowen..................................512-721-0366 J4 Development Chris Burgy.......................................512-380-1242 JMI Contractors Melissa Vale......................................210-492-8181 Protractor Services Maisie Dickerson..............................512-282-5722

Windows • november/december 2015

PRODUCTS & SERVICES DIRECTORY

GSC Fire & Security Mark Cummings...............................512-697-8723 Texas Star Fire Systems, LLC Mark Procyk.....................................512-354-1000 Western States Fire Protection Eric Watson......................................512-832-8069 Fire/Water Damage Restoration Bartley Construction Dennis Bartley..................................512-303-9688 Belfor Property Restoration John Keenan.....................................512-610-3015 Branch Construction Services Michael Martin.................................512-371-4194 Capitol Construction / CPC Barbara Crawford.............................512-289-0227 Contractors, Inc. Brian Scott........................................512-733-0600 DryTime, Inc Kevin Klaus.......................................512-275-6673 FIDUS Construction Services Lauren Hudler...................................512-590-2707 Hurcon, Inc Bobby Griggs....................................281-847-3600 Reconstruction Experts Amber Pember.................................512-590-0647 Smokefree Housing Implementation Program Pamela Larson..................................512-974-6404 The Steam Team Kelly Quinney...................................512-634-6345 UCS Ben Wells..........................................512-385-6600 Fitness Design & Management FXfit Shawn Martinez...............................512-785-5425 Fitness Equipment Repair & Service Advanced Exercise Equipment Ryan McAfee....................................512-800-0959 Fitness In Motion Ron Adams.......................................512-585-3485 FXfit Shawn Martinez...............................512-785-5425 Flags Banners & Pennants Ice Blue Advertising Chuck Littlepage...............................832-437-0904 Image 360 Gordon Stehr....................................512-436-0134 Floor Covering Distributors Floor King, Inc Roy Whitaker....................................512-346-7034 Mohawk Industries Ty Thompson....................................512-203-4833 ProSource Eric Barnett.......................................512-836-7888 Floor Coverings Sales & Installation Arbor Contract Carpet Mitchell Lalonde...............................512-422-3404 Capitol Floor Brett Weiss.......................................512-339-1555 Carpet Warehouse Matt Naylor......................................512-335-8138 Colors Unlimited Rob Tatrow.......................................512-339-3023 Criterion Brock Julie Builta........................................512-520-2559 Dixie Carpet Installation, Inc Amber Vaughan................................512-442-6927 Floor King, Inc Roy Whitaker....................................512-346-7034 Impact Floors Nick Lange........................................214-356-6907 McMahan’s Flooring, Inc Brenda Carpenter.............................855-472-7585 ProSource Eric Barnett.......................................512-836-7888 Rasa Floors Daniel Pena......................................512-371-9966

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PRODUCTS & SERVICES DIRECTORY

Reconstruction Experts Amber Pember.................................512-590-0647 Renovation Solutions of Texas Debra Villarreal & Warren Perrin.....512-748-0865 Shepperd Construction Stephen Morse.................................512-333-0897 Smart Companies, Inc Misty Garwood.................................512-452-4554 Streetman-Mitchell, Inc Jim Jaco............................................512-571-0800 Sunstone, Inc Marty Lowe......................................214-678-0552 Superior One Roofing and Construction Clyde Oder........................................972-893-3374 Swet Construction Group Manager ..........................................321-594-5569 Texas Home Step Marvin Watson.................................512-690-2080 The Ironwood Group Todd Pirtle........................................512-298-2004 TiCon Texas Construction Services Trey Murphy.....................................281-932-8521 UCS Ben Wells..........................................512-385-6600 Urban Design Constructors LLC Justin Hoffman.................................713-560-8118 Woods General Contracting, LLC John Woods......................................817-203-8710 Glass-Sales & Service Arrow Glass Dan Robb..........................................512-339-4888 Golf Cars & Carts-Rentals Golf Cars of Austin Damon Goodnight............................512-312-4115 Golf Cart Zone Aaron Gouldie..................................512-258-9663 Mission Golf Cars Chad Bachhofer................................800-324-7868 Golf Cars & Carts-Sales Golf Cars of Austin Damon Goodnight............................512-312-4115 Golf Cart Zone Aaron Gouldie..................................512-258-9663 Mission Golf Cars Chad Bachhofer................................800-324-7868 Gutters & Downspouts Camp Construction Peter Flynn.......................................512-394-1111 Five Star Gutters & Services, Inc Joann Rogers....................................512-944-3924 JMI Contractors Melissa Vale......................................210-492-8181 Quick Roofing, LLC Jay Coleman.....................................888-810-1002 Gutters-Cleaning & Repair Five Star Gutters & Services, Inc Joann Rogers....................................512-944-3924

H Hardware HD Supply Kendall Wood...................................512-584-7432 Home Depot, The Richard Salinas.................................830-613-9453 Maintenance Supply HQ Jeff Feldhaus.....................................512-335-6700 Heating Systems-Service & Repair Texas Quality Services LLC Gina Stevens.....................................512-243-5335 Wright 1 Electric - Air Force Austin, Inc Warren Wright..................................512-275-9123 Heating Systems-Supplies & Parts HD Supply Kendall Wood...................................512-584-7432

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Maintenance Supply HQ Jeff Feldhaus.....................................512-335-6700 Holiday Lighting Plant Interscapes Brenda Morgan.................................210-696-4003 Hot Tubs & Spas Hines Pool And Spa Andy Hines/ Brandon Doucet...........512-873-8565 Spa and Pool Shoppe Jeff Vogel..........................................512-260-7222 HVAC 360 Energy Savers Moore McDonough..........................512-474-8999 AGES Consulting Casey Conlon....................................844-533-4547 All-Cor Services Steve Wingo.....................................512-826-4542 Ferguson Facilities Supply Group Bob Brown........................................512-848-8337 Go Green Heating & Cooling Brent Merchant................................512-288-2665 Robert Madden Industries Tiffany Paluso...................................512-837-8521 Texas Quality Services LLC Gina Stevens.....................................512-243-5335

I Indoor Air Quality Testing & Consulting 360 Energy Savers Moore McDonough..........................512-474-8999 Biosweep of Austin Yemi Ayeni........................................512-373-8118 Smokefree Housing Implementation Program Pamela Larson..................................512-974-6404 Insulation-Contractors 1st Choice Energy David Malone...................................512-345-0956 360 Energy Savers Moore McDonough..........................512-474-8999 Insurance Beneke Adjusters International Jim Beneke.......................................512-328-1851 Blancken Insurance Group Russ Blancken...................................512-246-2122 Capitol City Insurance Carol Baker.......................................512-343-0280 CNC Insurance Brent Coleman..................................972-248-2415 Jansen International, LLC Charles Dale.....................................800-779-8714 MRD Insurance Services Michael Winfrey...............................512-870-8072 Pathfinder LL&D Insurance Kimberley Gray.................................210-561-5464 Quick Roofing, LLC Jay Coleman.....................................888-810-1002 Renters Legal Liability, LLC Maria Colessides..............................800-770-9660 Texas Commercial Agency Allison Crows....................................972-385-3223 Whorton Insurance Services Michael Whorton.............................512-338-1191 Insurance-Commercial Blancken Insurance Group Russ Blancken...................................512-246-2122 Capitol City Insurance Carol Baker.......................................512-343-0280 CNC Insurance Brent Coleman..................................972-248-2415 Texas Commercial Agency Allison Crows....................................972-385-3223 USI Southwest Sam Siddons.....................................512-651-4135

Windows • november/december 2015

Whorton Insurance Services Michael Whorton.............................512-338-1191 Insurance-Health Blancken Insurance Group Russ Blancken...................................512-246-2122 Whorton Insurance Services Michael Whorton.............................512-338-1191 Insurance-Property Blancken Insurance Group Russ Blancken...................................512-246-2122 CNC Insurance Brent Coleman..................................972-248-2415 MRD Insurance Services Michael Winfrey...............................512-870-8072 Pathfinder LL&D Insurance Kimberley Gray.................................210-561-5464 Whorton Insurance Services Michael Whorton.............................512-338-1191 Insurance-Renter Blancken Insurance Group Russ Blancken...................................512-246-2122 CoreLogic SafeRent Jason Pitzel.......................................713-252-8515 MRD Insurance Services Michael Winfrey...............................512-870-8072 RealPage, Inc. Stacey Blackwell...............................972-820-3000 Insurance-Workers Comp Blancken Insurance Group Russ Blancken...................................512-246-2122 Whorton Insurance Services Michael Whorton.............................512-338-1191 Interior & Decorator Service Charter Furniture Rental, Inc. Nicki Granberry................................512-705-2669 Michelle Thomas Design Michelle Thomas..............................512-934-8107 Plant Interscapes Brenda Morgan.................................210-696-4003 Internet Listing Service RealPage, Inc. Stacey Blackwell...............................972-820-3000 Zillow Russ Pengelly....................................206-515-8234 Internet Network Management Korcett Lisa Cortes........................................512-419-7419 Internet-Marketing Apartments.com Derek Legendre................................512-905-8801 ď ľFor Rent Media Solutions Heather Cotten.................................512-326-1133 Happy Ratings John Winner.....................................512-910-5782 Moveforfree.com Bubba May.......................................210-691-3178 Realtor.com Carol Andrews..................................281-460-6307 Internet-Service Providers AT&T Connected Communities Melva Martinez-Huerta....................512-438-6314 Enterprise Risk Control Lonnie Derden..................................469-304-3354 Google Fiber Evan Vandarwarka............................425-442-7498 Grande Communications Dana Ruff..........................................512-878-4000 Korcett Lisa Cortes........................................512-419-7419 Time Warner Cable Javier Salinas....................................877-859-9922 Internet-Web Site Developers On-Site.com Reggie Shipman................................408-795-4167 Threshold Agency, LLC John Kerrigan....................................512-375-3169

www.austinaptassoc.com


J Janitorial Equipment & Supplies HD Supply Kendall Wood...................................512-584-7432 Maintenance Supply HQ Jeff Feldhaus.....................................512-335-6700 Janitorial Service Crime Clean of Texas Deborah Gerhards............................512-669-2999 Maid Of Honor, Inc John Hartley.....................................512-323-6243 UCS Ben Wells..........................................512-385-6600

L Landscape - Lighting Texas Outdoor Lighting Denise Dean.....................................512-504-3030 Landscape Contractors Austin Ecosystems Landscape Services Mike Kovatch....................................512-977-0052 Gratr Landscapes, Ltd David Walker....................................210-764-7773 Grounds Guys of Austin Steve Womble..................................512-800-3443 Land Restoration Lee Idom...........................................512-989-1488 River Rock Lawn & Landscaping, LLC Brant Dickerson................................512-633-4085 Landscape Installation & Maintenance Clean Scapes Amy Weldon.....................................512-448-1094 JMI Contractors Melissa Vale......................................210-492-8181 Stone Oak Land Design Chad Bachus.....................................855-319-5263 Sungrow Landscape Services Patrick Goulding...............................512-331-1700

Landscape Installation/Irrigation Austin Ecosystems Landscape Services Mike Kovatch....................................512-977-0052 Clean Scapes Amy Weldon.....................................512-448-1094 River Rock Lawn & Landscaping, LLC Brant Dickerson................................512-633-4085 Landscaping-Contractors & Maintenance Austin Ecosystems Landscape Services Mike Kovatch....................................512-977-0052 Benchmark Landscapes Trey Zamora......................................512-266-3167 Complete Landscapes, Inc. Susan Bishop....................................512-252-0141 Gratr Landscapes, Ltd David Walker....................................210-764-7773 GreenScapes Landscaping Maegan Kelley..................................512-263-3669 JMI Contractors Melissa Vale......................................210-492-8181 Land Restoration Lee Idom...........................................512-989-1488 Landscapes USA Heath Deen......................................512-350-5761 Maintained Landscape, Inc. John Kramr.......................................512-335-8252 Maldonado Nursery & Landscaping Inc Mike Wagner....................................512-252-0198 Merit Service Solutions Steve Matcha....................................512-834-0123 Premium Cuts Lawn Service & Maint. Jeannette Wagoner..........................512-252-2264 PS Landscapes, Inc Terri Needham..................................512-335-4769 River Rock Lawn & Landscaping, LLC Brant Dickerson................................512-633-4085 Valley Crest Landscape Maintenance Robbie Huang...................................512-884-6860 Landscaping-Designers Complete Landscapes, Inc. Susan Bishop....................................512-252-0141 Gratr Landscapes, Ltd David Walker....................................210-764-7773 GreenScapes Landscaping Maegan Kelley..................................512-263-3669 Maldonado Nursery & Landscaping Inc Mike Wagner....................................512-252-0198 Premium Cuts Lawn Service & Maint. Jeannette Wagoner..........................512-252-2264 River Rock Lawn & Landscaping, LLC Brant Dickerson................................512-633-4085 Sungrow Landscape Services Patrick Goulding...............................512-331-1700 Landscaping-Equipment & Supplies Valley Crest Landscape Maintenance Robbie Huang...................................512-884-6860 Laundry Equipment-Leasing Coinmach Carla Guerra.....................................800-445-7303 Commercial Equipment Company Andy Northup...................................972-991-9274 Laundry Equipment-Sales Coinmach Carla Guerra.....................................800-445-7303 Commercial Equipment Company Andy Northup...................................972-991-9274 Leak Detection & Repair Airco Mechanical Brandi Dathe.....................................512-837-2917 Roto-Rooter Service Co. Jason Carter......................................512-836-8925 Leasing Sales Programs ResMan Amanda Mabrey...............................972-349-1406

www.austinaptassoc.com

Leasing Specialist Hire Priority Staffing Loa McManus...................................512-338-4473 Liberty Group, The Shonna Schneider-Marquis..............512-225-1860 Legal Service Avera Law Firm, PLLC Robert Avera.....................................512-297-9399 John Daves & Associates, PLLC John Daves........................................512-346-6000 Law Offices of R. David Fritsche David Fritsche...................................210-227-2726 Snell Law Firm, PLLC, The Jason Snell........................................512-477-5291 Troilo Law Firm, P.C. Arthur Troilo.....................................512-391-9117 Warren Law Firm Bill Warren........................................512-347-8777 Light Bulbs AGES Consulting Casey Conlon....................................844-533-4547 Lighting - Outdoor Texas Outdoor Lighting Denise Dean.....................................512-504-3030 Lighting Fixtures & Supplies AGES Consulting Casey Conlon....................................844-533-4547 DirecSupply Inc Ken Watson......................................512-964-7822 Ferguson Facilities Supply Group Bob Brown........................................512-848-8337 Lightning Electrical, LLC Rick Morgan.....................................512-569-8550 Maintenance Supply HQ Jeff Feldhaus.....................................512-335-6700 Locators Apartment Experts Companies Bryan Tindall.....................................512-372-8700 Apartment Finders Service Norice Taylor....................................512-322-9556 Austin City Realty Eric Freytag.......................................512-477-2489 Citywide Apartment Locators Susan Albertson...............................512-835-7368 Dash Realty, LLC Mohammad-Ali Tukdi.......................877-987-7693 For Rent Media Solutions Heather Cotten.................................512-326-1133 Home Place Apartment Search Mike Stotts.......................................512-258-5200 Moveforfree.com Bubba May.......................................210-691-3178 Rent.com Dennis Cogbill...................................866-441-7368 Locks Swift Access Control Mario Vasquez..................................512-470-7575 Lumber-Retail & Wholesale Home Depot, The Richard Salinas.................................830-613-9453 McKillican Kevin Slabaugh.................................512-828-5800

PRODUCTS & SERVICES DIRECTORY

Irrigation Maintenance & Repair Absolute Commercial & Environmental Services, Inc Matt Proctor.....................................512-560-1099 JMI Contractors Melissa Vale......................................210-492-8181 Lawn Concepts Irrigation Services Heather Herrera...............................512-429-0473 Stone Oak Land Design Chad Bachus.....................................855-319-5263 Irrigation Systems Installation & Equipment Benchmark Landscapes Trey Zamora......................................512-266-3167 Complete Landscapes, Inc. Susan Bishop....................................512-252-0141 Gratr Landscapes, Ltd David Walker....................................210-764-7773 Grounds Guys of Austin Steve Womble..................................512-800-3443 Landscapes USA Heath Deen......................................512-350-5761 Lawn Concepts Irrigation Services Heather Herrera...............................512-429-0473 Maintained Landscape, Inc. John Kramr.......................................512-335-8252 Maldonado Nursery & Landscaping Inc Mike Wagner....................................512-252-0198 Premium Cuts Lawn Service & Maint. Jeannette Wagoner..........................512-252-2264 PS Landscapes, Inc Terri Needham..................................512-335-4769

M Magazine-Apartment Listings For Rent Media Solutions Heather Cotten.................................512-326-1133 SMART Apartment Data Nicole Williams.................................713-304-3285 Maintenance Parts & Supplies Chadwell Supply Michael Stewart...............................888-341-2423

Windows • november/december 2015

55


PRODUCTS & SERVICES DIRECTORY

Maintenance Service A-1 Service/Prop Maint Contractors Ron Little..........................................512-443-2222 Austin Elevator Consultants Sara Fairchild....................................512-801-1942 Hire Priority Staffing Loa McManus...................................512-338-4473 Liberty Group, The Shonna Schneider-Marquis..............512-225-1860 Quick Roofing, LLC Jay Coleman.....................................888-810-1002 Maintenance Supplies ABC Supply Co, Inc Jim Walker........................................512-389-3199 Ferguson Facilities Supply Group Bob Brown........................................512-848-8337 Glidden Paints - The Home Depot Business Line Becky Silco........................................830-302-8452 HD Supply Kendall Wood...................................512-584-7432 Lowe’s Companies Aaron Taylor.....................................512-441-0329 Maintenance Supply HQ Jeff Feldhaus.....................................512-335-6700 Wilmar Crystal Stranahan.............................800-345-3002 Make Ready Service Crew Construction, LLC Todd Warren.....................................512-650-4177 Hire Priority Staffing Loa McManus...................................512-338-4473 Indigo Painting & Cleaning Stan Smith........................................512-552-8825 Liberty Group, The Shonna Schneider-Marquis..............512-225-1860 Maid Of Honor, Inc John Hartley.....................................512-323-6243 UCS Ben Wells..........................................512-385-6600 Market Research Analysis Apartment Data Services Inc Bruce McClenny...............................800-595-8730 Austin Investor Interests Robin Davis.......................................512-261-0100 ResMan Amanda Mabrey...............................972-349-1406 SMART Apartment Data Nicole Williams.................................713-304-3285 Marketing Consultants & Service Apartment Life Randy Ginnan...................................817-685-2963 Catalyst Marketing & Design Jamie Matusek.................................512-579-5461 Go Local Austin Peter Craig........................................512-350-3226 Happy Ratings John Winner.....................................512-910-5782 LeaseLabs Amanda Maclin................................317-413-6636 Threshold Agency, LLC John Kerrigan....................................512-375-3169 Trend Promotional Marketing Corporation Marilyn Rawls...................................713-417-0290 Visual Marketing Ann Poehl.........................................512-918-0131 Masonry Contractor Camp Construction Peter Flynn.......................................512-394-1111 Complete Landscapes, Inc. Susan Bishop....................................512-252-0141 Jenko Asphalt & Concrete, LLC Chris Jenkins.....................................817-312-0256 JMI Contractors Melissa Vale......................................210-492-8181

56

Mats & Matting Las Colinas Floormat Lynn Couch.......................................972-897-3964 Millwork/Cabinetry Austin Apartment Renovations David Coulter....................................512-924-6976 Crew Construction, LLC Todd Warren.....................................512-650-4177 Mirrors-Sales & Service Arrow Glass Dan Robb..........................................512-339-4888 Mobile Advertising Apartment Mobile Apps Andrew Barber.................................512-431-7161 Mobile Applications Apartment Mobile Apps Andrew Barber.................................512-431-7161 Mold-Remediation Belfor Property Restoration John Keenan.....................................512-610-3015 Biosweep of Austin Yemi Ayeni........................................512-373-8118 Camp Construction Peter Flynn.......................................512-394-1111 Colors Unlimited Rob Tatrow.......................................512-339-3023 Reconstruction Experts Amber Pember.................................512-590-0647 UCS Ben Wells..........................................512-385-6600 Mold-Testing Biosweep of Austin Yemi Ayeni........................................512-373-8118 Movers 3 Men Movers Tom Britton.......................................713-333-6683 Bellhops Zach Toth..........................................888-836-3939 Moveforfree.com Bubba May.......................................210-691-3178 Rocket Movers, LLC Jon Engleman...................................512-215-4493 Two Men And A Truck Colin de los Santos...........................512-416-6800 Vosco Moving Karin Mastervich..............................512-554-4678

N Natural Gas Utility Service Texas Gas Service Kimberly Carter................................512-407-2014 Newsletters & Brochures Ramstedt Enterprises, Inc Jackie Ramstedt................................512-255-2226

O Odor Control Biosweep of Austin Yemi Ayeni........................................512-373-8118 DryTime, Inc Kevin Klaus.......................................512-275-6673 ScentAir Beverly Boyd-Miller..........................512-797-4503 UCS Ben Wells..........................................512-385-6600 Office Equipment & Supplies Longhorn Office Products Billy Lyles..........................................512-672-4567 Office Mate Marcus Garcia..................................512-834-8518

Windows • november/december 2015

Office Furniture Longhorn Office Products Billy Lyles..........................................512-672-4567 Office Mate Marcus Garcia..................................512-834-8518 On-line Landlord-Tenant Communication Happy Ratings John Winner.....................................512-910-5782 Overhead Doors Cedar Park Overhead Doors Todd Gilstrap....................................512-335-7441

P Paint Contractors Camp Construction Peter Flynn.......................................512-394-1111 Paint Sales Glidden Paints - The Home Depot Business Line Becky Silco........................................830-302-8452 Sherwin-Williams Company Jay Piersall........................................512-844-2309 Valspar Paint - The Paint Drop Chris Fincher.....................................281-605-5544 Paint-Contractors 2 S-D, Inc. Kevin Seelhammer............................830-627-2734 A-1 Service/Prop Maint Contractors Ron Little..........................................512-443-2222 Bartley Construction Dennis Bartley..................................512-303-9688 Behr Process Corporation Tim Turner........................................512-947-0003 Branch Construction Services Michael Martin.................................512-371-4194 C&Z Enterprises Jimmy Zientek...................................512-989-8377 Capitol Construction / CPC Barbara Crawford.............................512-289-0227 Centex Painting, Inc. Jilmer Paz..........................................512-554-8303 Contractors, Inc. Brian Scott........................................512-733-0600 Crestmark Construction Services Brenda Nite......................................713-426-6161 Crew Construction, LLC Todd Warren.....................................512-650-4177 D&S Construction Dean Guilfoil.....................................512-338-1811 Excalibur Painting, Inc Omar Reyes......................................512-459-8600 Falcon Construction USA Brent McGrath..................................512-610-1124 FIDUS Construction Services Lauren Hudler...................................512-590-2707 Guardian Construction Bill Holcomb.....................................214-340-1819 Hurcon, Inc Bobby Griggs....................................281-847-3600 Indigo Painting & Cleaning Stan Smith........................................512-552-8825 JMI Contractors Melissa Vale......................................210-492-8181 Kelly-Moore Paint Co Art Lopez..........................................512-740-8388 Nadeau Painting Specialist Dennis Nadeau.................................512-442-3700 Protractor Services Maisie Dickerson..............................512-282-5722 Quality Service of Texas, Inc Jessica Hernandez............................512-244-2777 Reconstruction Experts Amber Pember.................................512-590-0647 Renovation Solutions of Texas Debra Villarreal & Warren Perrin.....512-748-0865

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EnviroSMART Pest Solutions Blair Holden......................................512-925-0404 Heat Wave Bed Bug Control Cody Hardin......................................512-994-0141 Pest Management, Inc Sarah McElwee.................................800-291-7378 The Bug Master Rod Howard......................................512-250-1500 Worldwide Pest Control Martin Barrera..................................512-476-2847 Phone & Data Repair & Install Laser Answering Service Rachel Gibaut...................................512-827-8385 Plants-Interior Leasing & Maintenance Plant Interscapes Brenda Morgan.................................210-696-4003 Playground Equipment American Parks Company Marc Parker......................................800-381-4491 TF Harper & Associates LP Elayne Haynes..................................512-440-0707 WeBuildFun, Inc Josh Bailey........................................512-636-0933 Plumbing Contractors A-1 Service/Prop Maint Contractors Ron Little..........................................512-443-2222 Airco Mechanical Brandi Dathe.....................................512-837-2917 All-Cor Services Steve Wingo.....................................512-826-4542 Fox Service Company James Bagby.....................................512-442-6782 GF Plumbing Gary Flint..........................................512-426-2195 Mtech...............................................512-929-7090 Perma-Pier Foundation & Plumbing Repair of Texas Todd Blair..........................................214-637-1444 Roto-Rooter Service Co. Jason Carter......................................512-836-8925 S&D Commercial Services Samuel Dowdy..................................512-782-8360 Steve’s Plumbing Repair Steve Brougher.................................512-276-7476 Texas Quality Services LLC Gina Stevens.....................................512-243-5335 Vamvoras, Ltd Jeff Fox..............................................512-994-7527 Plumbing-Descaling Longhorn Water Leon Adler........................................512-260-5900 Superior Descaling Inc - SDI John Bune.........................................512-748-9480 Plumbing-Equipment & Supplies Ferguson Facilities Supply Group Bob Brown........................................512-848-8337 HD Supply Kendall Wood...................................512-584-7432 Maintenance Supply HQ Jeff Feldhaus.....................................512-335-6700 Pool Compliance Crystal Clear Pools & Spas Rene Flores.......................................512-339-9304 Pool Equipment/Sales/Supplies/Maintenance Crystal Clear Pools & Spas Rene Flores.......................................512-339-9304 Poolsure Lisa Simpson.....................................281-914-0288 Spa and Pool Shoppe Jeff Vogel..........................................512-260-7222 Waterworks Pool Cleaning and Service, LLC Dan Norris........................................210-378-1790 Pressure Washing-Equipment & Service Alpha Paving Industries LLC Bobby Edwards.................................512-605-9937

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APAC Wheeler Coatings & Asphalt, Inc

Kim Wheeler.....................................512-861-7100 CG Environmental - The Cleaning Guys, LLC Chad Liles.........................................855-483-8181 Premium Cuts Lawn Service & Maint. Jeannette Wagoner..........................512-252-2264 Roto-Rooter Service Co. Jason Carter......................................512-836-8925 Westlake Home & Commercial Joshua Nichols..................................512-280-1649 Printing & Graphic Service Executive Signs Austin Jacob Dotson....................................512-292-9939 Ramstedt Enterprises, Inc Jackie Ramstedt................................512-255-2226 Private Investigations Sentry Security & Investigations, LP Alan Trevino......................................512-206-0515 Top Gun Security & Investigations Jason Zachman.................................512-719-5500 Promotional Specialties Ice Blue Advertising Chuck Littlepage...............................832-437-0904 Longhorn Trophies, Inc. Don McGraw....................................512-454-8684 Trend Promotional Marketing Corporation Marilyn Rawls...................................713-417-0290 Visual Marketing Ann Poehl.........................................512-918-0131 Property Management JLD Apartment Consulting Services John Dennis......................................844-553-7767 Renters Legal Liability, LLC Maria Colessides..............................800-770-9660 Property Management Software RealPage, Inc. Stacey Blackwell...............................972-820-3000 ResMan Amanda Mabrey...............................972-349-1406 Yardi Systems Tracy Ayres.......................................805-699-2040

R Real Estate-Consultants JLD Apartment Consulting Services John Dennis......................................844-553-7767 Lifestyles Unlimited Renee Manes....................................210-787-2236 Real Estate-Investment Lifestyles Unlimited Renee Manes....................................210-787-2236 Real Estate-Loans Lone Star Bank Tom Hourin.......................................512-263-2209 Real Estate-Reports Austin Investor Interests Robin Davis.......................................512-261-0100 Real Estate-Residential Sales Apartment Experts Companies Bryan Tindall.....................................512-372-8700 Moveforfree.com Bubba May.......................................210-691-3178 Recycling Services Austin Resource Recovery Keith Bible........................................512-974-6492 Remodeling & Repair-Building Contractor A-1 Service/Prop Maint Contractors Ron Little..........................................512-443-2222 Bartley Construction Dennis Bartley..................................512-303-9688 Belfor Property Restoration John Keenan.....................................512-610-3015 Camp Construction Peter Flynn.......................................512-394-1111

Windows • november/december 2015

PRODUCTS & SERVICES DIRECTORY

Smart Companies, Inc Misty Garwood.................................512-452-4554 Texas Home Step Marvin Watson.................................512-690-2080 Valspar Paint Todd Keesee.....................................512-878-3073 VLA Construction, LLC Uriel Villasenor.................................512-986-8269 Paint-Equipment & Supplies Behr Process Corporation Tim Turner........................................512-947-0003 Glidden Paints - The Home Depot Business Line Becky Silco........................................830-302-8452 Kelly-Moore Paint Co Art Lopez..........................................512-740-8388 Lowe’s Companies Aaron Taylor.....................................512-441-0329 PPG Pittsburgh Paints Gregory Wagner...............................512-827-6292 Sherwin-Williams Company Jay Piersall........................................512-844-2309 Valspar Paint Todd Keesee.....................................512-878-3073 Valspar Paint - The Paint Drop Chris Fincher.....................................281-605-5544 Wilmar Crystal Stranahan.............................800-345-3002 Paper Shredding Services Centex Shred William Moran..................................512-203-3917 Parking Lot Maintenance & Marking 2 S-D, Inc. Kevin Seelhammer............................830-627-2734 A Plus Asphalt & Concrete Art Aja..............................................512-251-8920 Alpha Paving Industries LLC Bobby Edwards.................................512-605-9937 APAC Wheeler Coatings & Asphalt, Inc Kim Wheeler.....................................512-861-7100 Bennett Paving Inc. Christina Rountree............................512-740-8603 Contractors Asphalt Randy Welch.....................................512-388-9540 Integrity Paving & Coatings Bill Holmes........................................512-853-9009 Ramming Paving Co, Inc Jim Ramming....................................512-251-3713 Paving Contractors A Plus Asphalt & Concrete Art Aja..............................................512-251-8920 Advanced Asphalt Applications Seth Ritta..........................................512-539-7744 Alpha Paving Industries LLC Bobby Edwards.................................512-605-9937 APAC Wheeler Coatings & Asphalt, Inc Kim Wheeler.....................................512-861-7100 Bennett Paving Inc. Christina Rountree............................512-740-8603 Contractors Asphalt Randy Welch.....................................512-388-9540 Ramming Paving Co, Inc Jim Ramming....................................512-251-3713 Personnel Services Hire Priority Staffing Loa McManus...................................512-338-4473 Liberty Group, The Shonna Schneider-Marquis..............512-225-1860 Pest Control Service Absolute Pest Management Tony Ragan.......................................512-444-0262 BrockStar Pest Services Brock Anderson................................512-800-0437 Certified Termite & Pest Control Scott Young.......................................512-676-0828 EcoTeam, LLC Jon Polenz.........................................512-201-4100

57


PRODUCTS & SERVICES DIRECTORY

Capitol Construction / CPC Barbara Crawford.............................512-289-0227 Champion Contractors & Ser. LLC Customer Service.............................877-242-6748 Contractors, Inc. Brian Scott........................................512-733-0600 Crestmark Construction Services Brenda Nite......................................713-426-6161 Crew Construction, LLC Todd Warren.....................................512-650-4177 D&S Construction Dean Guilfoil.....................................512-338-1811 Gage Multifamily Services Rich Trepanier..................................512-903-9173 Infinite Exteriors Construction Chris Macias.....................................512-386-3854 Ingenium Construction Company Joseph Bowen..................................512-721-0366 J4 Development Chris Burgy.......................................512-380-1242 J-Conn Roofing & Repair Service, Inc. Jon Conner.......................................512-479-0510 JMI Contractors Melissa Vale......................................210-492-8181 Lightning Electrical, LLC Rick Morgan.....................................512-569-8550 One Eighty Construction Travis Case........................................512-505-1023 Protractor Services Maisie Dickerson..............................512-282-5722 Reconstruction Experts Amber Pember.................................512-590-0647 Renaissance Contracting, LLC Anthony Mullens..............................512-691-9047 Swet Construction Group Manager ..........................................321-594-5569 Texas Home Step Marvin Watson.................................512-690-2080 UCS Ben Wells..........................................512-385-6600 Urban Design Constructors LLC Justin Hoffman.................................713-560-8118 Renovation Products DirecSupply Inc Ken Watson......................................512-964-7822 The Stain Store Mark Hamlin.....................................210-340-4627 Vima Decor, Ltd Maia Jimenez....................................512-522-8130 Renovations Austin Apartment Renovations David Coulter....................................512-924-6976 Branch Construction Services Michael Martin.................................512-371-4194 Capitol Construction / CPC Barbara Crawford.............................512-289-0227 Central Renovations Solutions Jeff Calvery.......................................469-567-2400 Crestmark Construction Services Brenda Nite......................................713-426-6161 Crew Construction, LLC Todd Warren.....................................512-650-4177 Gage Multifamily Services Rich Trepanier..................................512-903-9173 Howard International Construction Services Kevin Klaus.......................................512-792-4700 J4 Development Chris Burgy.......................................512-380-1242 Lightning Electrical, LLC Rick Morgan.....................................512-569-8550 One Eighty Construction Travis Case........................................512-505-1023 Reconstruction Experts Amber Pember.................................512-590-0647 Texas Home Step Marvin Watson.................................512-690-2080

58

TiCon Texas Construction Services Trey Murphy.....................................281-932-8521 UCS Ben Wells..........................................512-385-6600 Urban Design Constructors LLC Justin Hoffman.................................713-560-8118 Renter Insurance Deposit IQ Yvette Davis......................................877-684-4039 ePremium Insurance Danabra Kraft...................................830-708-8970 RealPage, Inc. Stacey Blackwell...............................972-820-3000 Resident Screening Service National Tenant Network Stacy Howell.....................................800-801-1371 On-Site.com Reggie Shipman................................408-795-4167 RealPage, Inc. Stacey Blackwell...............................972-820-3000 ResidentCheck Ian McIntosh.....................................800-491-2580 Tenant Tracker, Inc Troy Pate...........................................800-658-9369 Top Gun Security & Investigations Jason Zachman.................................512-719-5500 Restaurants Pok-e-Jo’s Smokehouse Jeri Keister........................................512-833-0212 Resurfacing Centex Painting, Inc. Jilmer Paz..........................................512-554-8303 Excalibur Painting, Inc Omar Reyes......................................512-459-8600 KoolCote of Texas Stacy Perlinger..................................512-251-5740 Quality Service of Texas, Inc Jessica Hernandez............................512-244-2777 Retaining Walls Camp Construction Peter Flynn.......................................512-394-1111 JMI Contractors Melissa Vale......................................210-492-8181 Wallco Retaining Walls, Inc Kevin Smotherman...........................817-561-4901 Risk Management USI Southwest Sam Siddons.....................................512-651-4135 Rodent Control Absolute Pest Management Tony Ragan.......................................512-444-0262 Pest Management, Inc Sarah McElwee.................................800-291-7378 Roof Waterproofing Blue Sky Roofing Chad Robinson.................................512-495-9770 D&G Quality Roofing, Inc Christa Weatherby............................817-568-8300 GPS Waterproofing & Roof Leak Repair Trey King...........................................210-802-4300 JMI Contractors Melissa Vale......................................210-492-8181 LSR Multifamily June Hunter......................................512-450-3876 Quick Roofing, LLC Jay Coleman.....................................888-810-1002 Roofing Consultants Highland Lakes Roofing, LLC Johnny Butler...................................512)267-1000 Oliver Roofing Systems Rick Brier..........................................512-834-7500 Roofing Services Ace Roofing & Exteriors Kimberly Sanders..............................512-550-0000 Alpha Roofing Industries, LLC Peter Brady.......................................512-587-0898

Windows • november/december 2015

Camp Construction Peter Flynn.......................................512-394-1111 Golden State Roofing Steve Graydon..................................704-360-9860 Highland Lakes Roofing, LLC Johnny Butler...................................512)267-1000 J-Conn Roofing & Repair Service, Inc. Jon Conner.......................................512-479-0510 Lone Star Roof Systems, LLC Luke & Kurt Bradieich.......................800-317-1939 Oliver Roofing Systems Rick Brier..........................................512-834-7500 Quick Roofing, LLC Jay Coleman.....................................888-810-1002 Reconstruction Experts Amber Pember.................................512-590-0647 Streetman-Mitchell, Inc Jim Jaco............................................512-571-0800 Urban Design Constructors LLC Justin Hoffman.................................713-560-8118 Roofs-Cleaning J-Conn Roofing & Repair Service, Inc. Jon Conner.......................................512-479-0510 Roofs-Contractors 2 S-D, Inc. Kevin Seelhammer............................830-627-2734 A-1 Service/Prop Maint Contractors Ron Little..........................................512-443-2222 Ace Roofing & Exteriors Kimberly Sanders..............................512-550-0000 Alpha Roofing Industries, LLC Peter Brady.......................................512-587-0898 Bartley Construction Dennis Bartley..................................512-303-9688 Blue Sky Roofing Chad Robinson.................................512-495-9770 Branch Construction Services Michael Martin.................................512-371-4194 Camp Construction Peter Flynn.......................................512-394-1111 Capitol Construction / CPC Barbara Crawford.............................512-289-0227 Champion Contractors & Ser. LLC Customer Service.............................877-242-6748 Contractors, Inc. Brian Scott........................................512-733-0600 Crestmark Construction Services Brenda Nite......................................713-426-6161 D&G Quality Roofing, Inc Christa Weatherby............................817-568-8300 Falcon Construction USA Brent McGrath..................................512-610-1124 FIDUS Construction Services Lauren Hudler...................................512-590-2707 Golden State Roofing Steve Graydon..................................704-360-9860 Guardian Construction Bill Holcomb.....................................214-340-1819 Highland Lakes Roofing, LLC Johnny Butler...................................512)267-1000 J-Conn Roofing & Repair Service, Inc. Jon Conner.......................................512-479-0510 Jenpro Roofing..................................512-573-0055 JMI Contractors Melissa Vale......................................210-492-8181 Lone Star Roof Systems, LLC Luke & Kurt Bradieich.......................800-317-1939 LSR Multifamily June Hunter......................................512-450-3876 Oliver Roofing Systems Rick Brier..........................................512-834-7500 Protractor Services Maisie Dickerson..............................512-282-5722 Quick Roofing, LLC Jay Coleman.....................................888-810-1002 Superior One Roofing and Construction Clyde Oder........................................972-893-3374

www.austinaptassoc.com


Wilson Roofing Co, Inc Laramie Doyle...................................512-263-3157 Woods General Contracting, LLC John Woods......................................817-203-8710 Roofs-Materials ABC Supply Co, Inc Jim Walker........................................512-389-3199 D&G Quality Roofing, Inc Christa Weatherby............................817-568-8300 Wilson Roofing Co, Inc Laramie Doyle...................................512-263-3157

S

www.austinaptassoc.com

Staffing Services Hire Priority Staffing Loa McManus...................................512-338-4473 Liberty Group, The Shonna Schneider-Marquis..............512-225-1860 Resource Staffing Anna Waldren..................................512-365-9596 Star Personnel Victor Garcia.....................................832-242-6800 Stairs D&S Construction Dean Guilfoil.....................................512-338-1811 Meyer Smith, Inc Walt Meyer.......................................512-472-0505 Swift Access Control Mario Vasquez..................................512-470-7575 Storage Unit Facility Rocket Movers, LLC Jon Engleman...................................512-215-4493 Two Men And A Truck Colin de los Santos...........................512-416-6800 Stucco & Exterior Coating Contractor 2 S-D, Inc. Kevin Seelhammer............................830-627-2734 Branch Construction Services Michael Martin.................................512-371-4194 Camp Construction Peter Flynn.......................................512-394-1111 Contractors, Inc. Brian Scott........................................512-733-0600 FIDUS Construction Services Lauren Hudler...................................512-590-2707 Guardian Construction Bill Holcomb.....................................214-340-1819 JMI Contractors Melissa Vale......................................210-492-8181 Reconstruction Experts Amber Pember.................................512-590-0647 Subfloor Repair Capitol Floor Brett Weiss.......................................512-339-1555 D&S Construction Dean Guilfoil.....................................512-338-1811 Ingenium Construction Company Joseph Bowen..................................512-721-0366 Lone Star Carpet Lee Moerbe......................................512-836-9311 McMahan’s Flooring, Inc Brenda Carpenter.............................855-472-7585 Rasa Floors Daniel Pena......................................512-371-9966 Submetering Systems Minol USA Chris Stimac......................................888-766-1253 RealPage, Inc. Stacey Blackwell...............................972-820-3000 Swimming Pool Code Compliance Commercial Swim Management Hoffman Jiminez...............................512-244-7946 Crystal Clear Pools & Spas Rene Flores.......................................512-339-9304 Hines Pool And Spa Andy Hines/ Brandon Doucet...........512-873-8565 Leslies Swimming Pool Supplies Dave Munch.....................................512-832-0091 Spa and Pool Shoppe Jeff Vogel..........................................512-260-7222 Swimming Pool-Contractors Crystal Clear Pools & Spas Rene Flores.......................................512-339-9304 Hines Pool And Spa Andy Hines/ Brandon Doucet...........512-873-8565 Jenko Asphalt & Concrete, LLC Chris Jenkins.....................................817-312-0256 Premier Fiberglass, Inc Sherri Fowler....................................512-282-3322

Windows • november/december 2015

PRODUCTS & SERVICES DIRECTORY

Screens-Door & Window 1st Choice Energy David Malone...................................512-345-0956 Smart Renovations, LLC Bob Woerner....................................512-251-1821 Security & Surveillance Alarmtechs, Inc. Terry Delzeit.....................................281-391-6066 Compound Security Specialist Robert Palmerton.............................512-444-4283 Pro-Vigil Inc. Jeremy Powell...................................866-616-1318 Ranger Protection Agency Jean Jarrett.......................................512-637-4965 Signal 88 Security Texas Justin Nordhausen............................512-394-6234 Top Gun Security & Investigations Jason Zachman.................................512-719-5500 Security Cameras ACT Security Group Johnny Atkinson...............................512-420-9988 Alarmtechs, Inc. Terry Delzeit.....................................281-391-6066 Pro-Vigil Inc. Jeremy Powell...................................866-616-1318 Statewide Patrol, Inc James McClure.................................512-326-9411 Swift Access Control Mario Vasquez..................................512-470-7575 Security Deposits Deposit IQ Yvette Davis......................................877-684-4039 ePremium Insurance Danabra Kraft...................................830-708-8970 Security Guard/Patrol Service ACT Security Group Johnny Atkinson...............................512-420-9988 Austin Patrol Services Jim Wakefield...................................512-888-9489 Executive Security Danielle Archambault.......................512-458-2258 Ranger Protection Agency Jean Jarrett.......................................512-637-4965 Sentry Security & Investigations, LP Alan Trevino......................................512-206-0515 Signal 88 Security Texas Justin Nordhausen............................512-394-6234 Statewide Patrol, Inc James McClure.................................512-326-9411 Top Gun Security & Investigations Jason Zachman.................................512-719-5500 Security Systems GSC Fire & Security Mark Cummings...............................512-697-8723 Site Safe Security Richard Dry.......................................210-607-0971 Sewer & Drain Cleaning-Service Airco Mechanical Brandi Dathe.....................................512-837-2917 Roto-Rooter Service Co. Jason Carter......................................512-836-8925

Steve’s Plumbing Repair Steve Brougher.................................512-276-7476 Vamvoras, Ltd Jeff Fox..............................................512-994-7527 Sewer Contractors Airco Mechanical Brandi Dathe.....................................512-837-2917 Roto-Rooter Service Co. Jason Carter......................................512-836-8925 Vamvoras, Ltd Jeff Fox..............................................512-994-7527 Sheet Metal Oliver Roofing Systems Rick Brier..........................................512-834-7500 Sheetrock Repair Excalibur Painting, Inc Omar Reyes......................................512-459-8600 Nadeau Painting Specialist Dennis Nadeau.................................512-442-3700 Shower Pans Lone Star Carpet Lee Moerbe......................................512-836-9311 Roto-Rooter Service Co. Jason Carter......................................512-836-8925 Siding-Contractors A-1 Service/Prop Maint Contractors Ron Little..........................................512-443-2222 Bartley Construction Dennis Bartley..................................512-303-9688 Branch Construction Services Michael Martin.................................512-371-4194 Capitol Construction / CPC Barbara Crawford.............................512-289-0227 Contractors, Inc. Brian Scott........................................512-733-0600 Crestmark Construction Services Brenda Nite......................................713-426-6161 D&S Construction Dean Guilfoil.....................................512-338-1811 FIDUS Construction Services Lauren Hudler...................................512-590-2707 Guardian Construction Bill Holcomb.....................................214-340-1819 Ingenium Construction Company Joseph Bowen..................................512-721-0366 Jenpro Roofing..................................512-573-0055 JMI Contractors Melissa Vale......................................210-492-8181 Protractor Services Maisie Dickerson..............................512-282-5722 Reconstruction Experts Amber Pember.................................512-590-0647 Signs Alpha Paving Industries LLC Bobby Edwards.................................512-605-9937 APAC Wheeler Coatings & Asphalt, Inc Kim Wheeler.....................................512-861-7100 Executive Signs Austin Jacob Dotson....................................512-292-9939 Fastsigns Kerry Torres......................................512-454-9956 Image 360 Gordon Stehr....................................512-436-0134 Signs West Jim Ashley.........................................512-282-5001 Sound Systems & Equipment Alarmtechs, Inc. Terry Delzeit.....................................281-391-6066 Speakers-Educational Ramstedt Enterprises, Inc Jackie Ramstedt................................512-255-2226 Sprinklers-Garden & Lawn Premium Cuts Lawn Service & Maint. Jeannette Wagoner..........................512-252-2264

59


PRODUCTS & SERVICES DIRECTORY

Swimming Pool-Maintenance Equipment & Supplies Commercial Swim Management Hoffman Jiminez...............................512-244-7946 Crystal Clear Pools & Spas Rene Flores.......................................512-339-9304 HD Supply Kendall Wood...................................512-584-7432 Hines Pool And Spa Andy Hines/ Brandon Doucet...........512-873-8565 Leslies Swimming Pool Supplies Dave Munch.....................................512-832-0091 Maintenance Supply HQ Jeff Feldhaus.....................................512-335-6700 Spa and Pool Shoppe Jeff Vogel..........................................512-260-7222 Waterworks Pool Cleaning and Service, LLC Dan Norris........................................210-378-1790 Swimming Pool-Repair & Renovation Commercial Swim Management Hoffman Jiminez...............................512-244-7946 Crystal Clear Pools & Spas Rene Flores.......................................512-339-9304 Hines Pool And Spa Andy Hines/ Brandon Doucet...........512-873-8565 JMI Contractors Melissa Vale......................................210-492-8181 KoolCote of Texas Stacy Perlinger..................................512-251-5740 Premier Fiberglass, Inc Sherri Fowler....................................512-282-3322 Sundek Of Austin Rick Hubbard....................................512-928-8000 Waterworks Pool Cleaning and Service, LLC Dan Norris........................................210-378-1790

T Tax Consultants Marvin F Poer & Company Kevin Kirkpatrick...............................210-377-3400 Morrison & Head, LP Kelli Morrison...................................512-302-5800 Telecommunications Service AT&T Connected Communities Melva Martinez-Huerta....................512-438-6314 Grande Communications Dana Ruff..........................................512-878-4000 Kings III Emergency Communications Gary Weldon.....................................512-992-4134 Telephone-Answering Service Laser Answering Service Rachel Gibaut...................................512-827-8385 Telephone-Coin/Card Operated Kings III Emergency Communications Gary Weldon.....................................512-992-4134 Telephone-Service Grande Communications Dana Ruff..........................................512-878-4000 Television Google Fiber Evan Vandarwarka............................425-442-7498 Television-Cable Grande Communications Dana Ruff..........................................512-878-4000 Time Warner Cable Javier Salinas....................................877-859-9922 Temporary Personnel BG Staffing Kris Burleson.....................................512-481-1234 Hire Priority Staffing Loa McManus...................................512-338-4473 Liberty Group, The Shonna Schneider-Marquis..............512-225-1860

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Tenant Screening Service AmRent Martha Davis....................................512-219-7806 CoreLogic SafeRent Jason Pitzel.......................................713-252-8515 RealPage, Inc. Stacey Blackwell...............................972-820-3000 Tenant Tracker, Inc Troy Pate...........................................800-658-9369 Top Gun Security & Investigations Jason Zachman.................................512-719-5500 Termite Control Absolute Pest Management Tony Ragan.......................................512-444-0262 BrockStar Pest Services Brock Anderson................................512-800-0437 Certified Termite & Pest Control Scott Young.......................................512-676-0828 EnviroSMART Pest Solutions Blair Holden......................................512-925-0404 Pest Management, Inc Sarah McElwee.................................800-291-7378 The Bug Master Rod Howard......................................512-250-1500 Worldwide Pest Control Martin Barrera..................................512-476-2847 Tile and Grout Cleaning Floor King, Inc Roy Whitaker....................................512-346-7034 UCS Ben Wells..........................................512-385-6600 Tile Sales & Installation-Ceramic Capitol Floor Brett Weiss.......................................512-339-1555 Floor King, Inc Roy Whitaker....................................512-346-7034 Lone Star Carpet Lee Moerbe......................................512-836-9311 Rasa Floors Daniel Pena......................................512-371-9966 Superior Floors Scott Credeur....................................512-203-2123 Tile Sales & Installation-Non-ceramic Floor King, Inc Roy Whitaker....................................512-346-7034 Rasa Floors Daniel Pena......................................512-371-9966 Superior Floors Scott Credeur....................................512-203-2123 Towing-Impound Service A&A Wrecker and Recovery Tasha Mora.......................................512-670-7578 Elite Towing and Recovery Kymberley Schmoyer........................512-238-8082 G&G Impounding, LLC Ricardo Guerra.................................512-373-8353 J&J Towing Tim Sapp...........................................512-462-2244 Park Right Solutions of Austin, LLC Freddy Ximenez................................512-582-3000 Reliant Towing Mark Schroeder................................512-363-5900 Towing-Wrecker Service A&A Wrecker and Recovery Tasha Mora.......................................512-670-7578 Elite Towing and Recovery Kymberley Schmoyer........................512-238-8082 G&G Impounding, LLC Ricardo Guerra.................................512-373-8353 J&J Towing Tim Sapp...........................................512-462-2244 Park Right Solutions of Austin, LLC Freddy Ximenez................................512-582-3000 Reliant Towing Mark Schroeder................................512-363-5900

Windows • november/december 2015

Training-Sales & Marketing Ramstedt Enterprises, Inc Jackie Ramstedt................................512-255-2226 Trash Containers Green Door Valet Heath Hallada...................................512-271-7000 Republic Services Stephen Kanarek..............................512-247-5647 Trash Hauling At Your Disposal - Waste Services Inc Austin Myers....................................512-769-0476 Central Texas Refuse, Inc Vic Thomas.......................................512-243-2833 Green Door Valet Heath Hallada...................................512-271-7000 IESI David Jacobson.................................512-251-5622 Pro Valet Trash Patrick Kelley....................................512-751-2900 Republic Services Stephen Kanarek..............................512-247-5647 Valet Waste, LLC Ryan Harmon....................................512-593-0243 Trash Removal Austin Resource Recovery Keith Bible........................................512-974-6492 Central Waste Management Justin Behrmann...............................214-293-6596 Green Door Valet Heath Hallada...................................512-271-7000 Hill Country Valet Waste Aundrick Richard..............................210-557-1380 Pro Valet Trash Patrick Kelley....................................512-751-2900 Republic Services Stephen Kanarek..............................512-247-5647 Waste Consolidators, Inc Patrick Lewis.....................................512-290-3601 White’s Trash Services Benjamin White................................832-529-7411 Tree-Insect & Disease Control Certified Arbor Care, Inc Lee Evans..........................................512-671-8733 Davey Tree Expert Co. Daniel Hunsicker...............................512-451-4986 Pest Management, Inc Sarah McElwee.................................800-291-7378 Tree-Maintenance Service Certified Arbor Care, Inc Lee Evans..........................................512-671-8733 Davey Tree Expert Co. Daniel Hunsicker...............................512-451-4986 JMI Contractors Melissa Vale......................................210-492-8181 Merit Service Solutions Steve Matcha....................................512-834-0123 Premium Cuts Lawn Service & Maint. Jeannette Wagoner..........................512-252-2264 Trophies & Plaques Longhorn Trophies, Inc. Don McGraw....................................512-454-8684

U Uniforms Ice Blue Advertising Chuck Littlepage...............................832-437-0904 Utilities-Billing Service AUM, Inc Joshua Heck......................................603-218-1400 Hocutt, Inc. Kevin Hammer..................................214-381-9991 NWP Services Corporation Amanda Christensen........................402-421-1668

www.austinaptassoc.com


Performance Utility Management & Billing, LLC Cole Denton......................................512-394-8359 Utilities-Management AUM, Inc Joshua Heck......................................603-218-1400 NWP Services Corporation Amanda Christensen........................402-421-1668 Performance Utility Management & Billing, LLC Cole Denton......................................512-394-8359 Seelye Management Andrew Seelye..................................512-619-9956 Utility Billing Hocutt, Inc. Kevin Hammer..................................214-381-9991 Southwest Utility Billing, LLC Andrew Leach...................................281-306-0244 Utility Consultant Performance Utility Management & Billing, LLC Cole Denton......................................512-394-8359 Utility Evaluation Performance Utility Management & Billing, LLC Cole Denton......................................512-394-8359

V

W Wall Coverings Sherwin-Williams Company Jay Piersall........................................512-844-2309 Wallpaper & Wallcoverings-Installation C&Z Enterprises Jimmy Zientek...................................512-989-8377

www.austinaptassoc.com

The Steam Team Kelly Quinney...................................512-634-6345 UCS Ben Wells..........................................512-385-6600 Waterproofing GPS Waterproofing & Roof Leak Repair Trey King...........................................210-802-4300 Web Site Communication LeaseLabs Amanda Maclin................................317-413-6636 Welding D&S Construction Dean Guilfoil.....................................512-338-1811 Excalibur Painting, Inc Omar Reyes......................................512-459-8600 JMI Contractors Melissa Vale......................................210-492-8181 Meyer Smith, Inc Walt Meyer.......................................512-472-0505 Swift Access Control Mario Vasquez..................................512-470-7575 Windows-Coverings 360 Energy Savers Moore McDonough..........................512-474-8999 Classic Same Day Blinds Reed Way.........................................512-926-7700 HD Supply Kendall Wood...................................512-584-7432 Wood Floor Sales & Installation Capitol Floor Brett Weiss.......................................512-339-1555 Lone Star Carpet Lee Moerbe......................................512-836-9311 Superior Floors Scott Credeur....................................512-203-2123

Find your vendors online! austinaptassoc.com

8

Windows • november/december 2015

PRODUCTS & SERVICES DIRECTORY

Valet Trash Door Side Valet Trash David Simes......................................737-222-9177 Green Door Valet Heath Hallada...................................512-271-7000 Pro Valet Trash Patrick Kelley....................................512-751-2900 Waste Consolidators, Inc Patrick Lewis.....................................512-290-3601 WoodCare Custom Services, LLC Hector Aguirre..................................512-203-0009 Valet Waste Pick Up Central Waste Management Justin Behrmann...............................214-293-6596 Door Side Valet Trash David Simes......................................737-222-9177 Green Door Valet Heath Hallada...................................512-271-7000 GreenThumb Compost LLC Tom Rutz...........................................512-369-0998 Hill Country Valet Waste Aundrick Richard..............................210-557-1380 Pro Valet Trash Patrick Kelley....................................512-751-2900 Valet Waste, LLC Ryan Harmon....................................512-593-0243 Waste Away, LLC Ron Walser.......................................866-999-2929 Waste Consolidators, Inc Patrick Lewis.....................................512-290-3601 White’s Trash Services Benjamin White................................832-529-7411 Vending American Beverage Consolidators DAnne Doga......................................512-418-1160 Video Productions Capture The Market Beth Doty.........................................866-778-7719 For Rent Media Solutions Heather Cotten.................................512-326-1133

Washer/Dryer-Rental Appliance Warehouse Tina LeBlanc.....................................512-748-7515 AZUMA Leasing Clint Borchgardt................................800-707-1188 Commercial Equipment Company Andy Northup...................................972-991-9274 Washer/Dryer-Sales Appliance Warehouse Tina LeBlanc.....................................512-748-7515 Commercial Equipment Company Andy Northup...................................972-991-9274 Ferguson Facilities Supply Group Bob Brown........................................512-848-8337 Waste & Recycling Consulting Green Door Valet Heath Hallada...................................512-271-7000 Waste Consolidators, Inc Patrick Lewis.....................................512-290-3601 Waste Management Daniel Rumsey..................................512-272-4341 Waste Disposal/Recycling At Your Disposal - Waste Services Inc Austin Myers....................................512-769-0476 Green Door Valet Heath Hallada...................................512-271-7000 GreenThumb Compost LLC Tom Rutz...........................................512-369-0998 IESI David Jacobson.................................512-251-5622 Pro Valet Trash Patrick Kelley....................................512-751-2900 Republic Services Stephen Kanarek..............................512-247-5647 Texas Disposal Systems Torey Palmer.....................................512-421-1359 Waste Away, LLC Ron Walser.......................................866-999-2929 Waste Consolidators, Inc Patrick Lewis.....................................512-290-3601 Waste Management Daniel Rumsey..................................512-272-4341 Water Heaters & Boilers A-1 Service/Prop Maint Contractors Ron Little..........................................512-443-2222 Ferguson Facilities Supply Group Bob Brown........................................512-848-8337 GF Plumbing Gary Flint..........................................512-426-2195 Roto-Rooter Service Co. Jason Carter......................................512-836-8925 S&D Commercial Services Samuel Dowdy..................................512-782-8360 Texas Quality Services LLC Gina Stevens.....................................512-243-5335 Vamvoras, Ltd Jeff Fox..............................................512-994-7527 Water-Conservation Absolute Commercial & Environmental Services, Inc Matt Proctor.....................................512-560-1099 Hocutt, Inc. Kevin Hammer..................................214-381-9991 Minol USA Chris Stimac......................................888-766-1253 Southwest Utility Billing, LLC Andrew Leach...................................281-306-0244 Valley Crest Landscape Maintenance Robbie Huang...................................512-884-6860 Water-Extraction Belfor Property Restoration John Keenan.....................................512-610-3015 Quality Service of Texas, Inc Jessica Hernandez............................512-244-2777 Spot Be Gone Eric Ho..............................................512-788-8763

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