Window on Rental Housing - March April 2016

AAA YOUNG PROFESSIONALS

AL

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MAR • APR 2016

Features leadership.................................................................................................................................................6 president’s perspective......................................................................................................7 new members.......................................................................................................................................8 calendar of events...............................................................................................................10 diamond sponsors...................................................................................................................12 on the move.........................................................................................................................................13

Read more about young professionals on page 22

austin apartment market overview.........................................................14 industry update.............................................................................................................................16 club m.e.d. ...............................................................................................................................................18

ADVERTISER INDEX

AAA talent show flyer...................................................................................................20

1st choice energy...................................................38

young professionals: welcome to the new class.......22

ameristar screen and glass.................. 9

what’s hot in multifamily building and design..................26

ameristar screen and glass...............29 Austin Energy....................................................................2 Austin energy electric vehicle.........3 Austin estate gate.................................................. 42

how we helped our community in 2015..............................................30 a return to normalcy: one homeless veteran’s story.....................................................................31

BG Staffing..........................................................................11

thanks to our 2016 sponsors.............................................................................32

CAMP Construction...............................................4 Century A/C.........................................................................21

law in order: defleaing potential dilemmas posed by animals that serve and assist.....................................33

Charter Furniture.................................................37

may madness flyer.................................................................................................................34

commercial equipment services.....................................................................................36

spring golf tournament flyer.......................................................................39

csc serviceworks..................................................... 13

education opportunities.............................................................................................40

cort..................................................................................................15

16 questions for managers...................................................................................42

Dixie Carpet........................................................................63 fsi construction......................................................25 Maintenance Supply Headquarters................................................................38

game on flyer.................................................................................................................................44 products & services directory.......................................................................45

Redi Carpet..........................................................................19 TPI Construction.....................................................64

www.austinaptassoc.com

See a complete listing of all aaa products & services at austinaptassoc.com

Windows • March/April 2016

5

LEADERSHIP

2015-2016 Executive committee

6

Austin Apartment Association 512.323.0990 The Official Publication of the Austin Apartment Association

Gus Villegas Merge Management President

8620 Burnet Road #475 Austin, TX 78757 (512) 323-0990 FAX (512) 323-2979 www.austinaptassoc.com Communications Advisory Committee Chairs Lindsay Doud....................(512) 584-3713 Stephanie Naylor.............(512) 335-8138 Publishing Director Kristan Arrona Editor Jennifer Cox.......................(512) 323-0990

FAX (512) 323-2979 Administrative Staff Kristan Arrona, Executive Vice President, kristan@austinaptassoc.com Dana Bolz, Director of Events/Meetings, dana@austinaptassoc.com Paul Cauduro, Director of Government Relations, paul@austinaptassoc.com Jennifer Cox, Director of Marketing & Communication, jennifer@austinaptassoc.com Taylor Jackson, CMP, CAE, Director of Business Development taylor@austinaptassoc.com Amy Magnuson, Office Manager, amy@austinaptassoc.com Angela Villarreal-Herrera, Receptionist, angela@austinaptassoc.com Ariel Zimmerman, Director of Education, ariel@austinaptassoc.com Event Photos by David Cox www.davidcox.org

The advertising and article submission deadline for the May/June 2016 issue of Window on rental housing is March 22, 2016. The advertising and article submission deadline for the July/August 2016 issue of Window on rental housing is May 22, 2016. All material submitted is subject to review and approval of the Austin Apartment Association.

The publisher assumes no responsibility for care and return of unsolicited material. The Austin Apartment Association is affiliated with the Texas Apartment Association and the National Apartment Association. For questions concerning advertising, articles or subscriptions, call (512) 323-0990.

Window on rental housing is published bi-monthly by the Austin Apartment Association, 8620 Burnet Road #475, Austin, Texas 78757, (512) 323-0990, (512) 323-2979 fax.

Terri Needham, CAS PS Landscapes Vice President

Joy Lamb, CPM Capstone Real Estate Services, Inc. VP at Large

Theresa Ebner, CAM, CAPS LDG Development President-elect

Dwayne Stewart Churchill Forge Properties Secretary/Treasurer

Robbie Robinson, CAM, CAPS, ARM IMT Residential Immediate Past President

Renee Zahn, CAM, NALP, ARM Greystar VP at Large

2015-2016 board of directors Angel Davila, CAMT, Rainier Management Victoria Dries, CAPS, Churchill Forge Properties Travis Fowler, CAS, Century A/C Supply Desiree Golden, CAM, CAPS, Foundation Communities Kara Haines, CAM, MAA Sam Levassar, CAS, Camp Construction

Susan Matheny, CAM, CAPS, Austin PMA LLC Robbie Mejia, Oden Hughes Management Stephanie Naylor, Carpet Warehouse Stephani Park, Oden Hughes Management Heather Reagan, CPM, Lincoln Property Company

Kay Sachs, CAS, HD Supply Karen Temborius, CPM, Westdale Real Estate Inv. & Mgmt.

Deborah Vogel, CAS, Redi Carpet Eric Watson, CAMT, CAMTII, Western States Fire Protection Katya Watson, CAM, Greystar Ben Wells, CAS, UCS

AAA Past Presidents John Harrison* (64) Frank Montgomery* (65) Jim Eichelberger* (66) Andy Wagner* (67) Ray Littlefield* (68) George Nalle* (69) Don Jackson (70) Gene McGregor (71)* Ed Hamel (72) Barry Gillingwater* (73) James Raper (74) Rich Ellmer (75) Jim Solt* (76) Steve Colella (77) Ted Hendricks* (78)

Hank Guerrero* (79) Don Tait (80) Ray Head (81) Ed Norton (82) Bob Benson (83) Jimmy C. Elliott (84) Joe Sharp (85) Dick Obenhaus (86) Susan Melton (87) Carl E. Beck (88) Kim M. McGregor (89) Beth Holt (90) David Stapleton, CPM (91) Sheri Gallo (92) Gina Roberts (93)

Carol Martine, CPM (94) Keith Warner (95) Michael R. Hill, CPM (96) Vicki L. Sharp, NALP, CAPS (97) Kim M. McGregor (98) Anna Kelley* (99) Bill Roland, CPM, CCIM (00-01) Tami Martin, NALP, CAMT, CAM, CAPS (01-02) Carol Martine, CPM (02-03) Joy Lamb, CPM (03- 04) John Raper (04-05) Debi Wehmeier, CPM (05-06)

Renee Clark, CAM, CAPS (06-07) Sherry Perrin (07-08) Jana Ellis (08-09) Kara Garst, CAPS (09-10) Sarah Thompson, CAM, CAPS (10-11) Brooke Mahoney, CAPS (11-12) Sandy Eckhardt (12-13) Colleen Grahn (13-14) Robbie Robinson (14-15) *deceased

2015-2016 committee chairpersons Austin Supervisors Council Robbie Mejia Katya Watson, CAM Building Operations Colleen Grahn, CAPS Shelly Rosales, CAM, CAPS Communications Advisory Lindsay Doud Stephanie Naylor Community Outreach Conney Bisson, CAM Lindsey Osborne Education Angel Davila, CAMT Matt Graybill, CAM Missy Sterns, CAM, CAPS

Windows • March/April 2016

Food Drive Kim McGregor Stephanie Naylor Ben Wells, CAS Investment Leadership Robbie Robinson, CAM, CAPS, ARM Legislative Stephanie Park Dwayne Stewart Renee Zahn, CAM, NALP, ARM Membership Josh Murphy, CAM Sam Levassar, CAS Deborah Vogel, CAS

Learning at Lunch Lindsey Tuckner Political Action Committee Sandy Eckhardt Products & Services Council Terri Needham, CAS, Chair Sam Levassar, CAS, Chairelect Eric Watson, CAMT, CAMTII, Vice Chair Travis Fowler, CAS, Immediate Past Chair PSC Members at Large Nikki Burleson Sean Cunningham

Rene Flores, CAS Brian Hackworth, CAS Ryan Harmon, CAS Josh Nichols Shonna Schneider Deborah Vogel, CAS Young Professionals Brian Hackworth Josh Nichols Of Counsel Bill Warren, Warren Law Firm TAA 512-479‑6252 NAA 703‑518‑6141

www.austinaptassoc.com

got talent? bring it on!

GUS VILLEGAS Merge Management • 2015-2016 AAA President

I

’ll be the first to admit this… I do not make an attractive female.

How do I know this? Well… I once wore a wig. I’ve seen the pictures and according to urban legend, a video exists. Why would I do that you ask?

For a wonderful and worthy cause, of course! Annually, the Austin Apartment Association plays host to a talent show that serves as a fundraiser for the American Red Cross of Central Texas. During crisis situations, The Red Cross gives back to our community and residents and quite simply, this is our opportunity to give back to them.

I can think of no better way of doing this than to watch some talented individuals perform for us from within our Association Family! We’d love to see you and your friends there; and if you have a talent that you’d like to share with us we’d love to witness it!

Remember this is open to anyone and everyone and this year the event will take place April 28th; plenty of time to get it on your calendar!

The talent show is just one of numerous events during March and April that we have going on for our members. This one raises money for a worthy cause and our annual Spring

Golf Outing will take place at Top Golf for the second year and raises money to benefit our Political Action Committee (PAC). Our PAC funds have definitely been given a workout over the last few years as the Austin Apartment Association navigated the turbulent waters associated with the Source of Income Ordinance. Make sure that you show your support for the AAA PAC and in the process show us what you can do on the Top Golf Course.

PAC dollars are critical to the ongoing well-being of the rental housing industry and will help us maintain a strong and ever-present voice at all levels of government. So far this year we’ve discussed holding other events to specifically raise funds for our PAC and we hope that these will be welcomed warmly as we expect them to be fun and social events in an informal setting. We still think that the best way to be directly involved in our effort to stay relevant at all levels of government is by joining Club MED, where MED stands for Making an Economic Difference. Our industry is vulnerable to adverse action by state and local government and joining Club MED is one way to show your direct

www.austinaptassoc.com

support for the efforts placed forth for the benefit of all members of the Austin Apartment Association. For more information about joining the club you can check out AAA’s website or simply ask any staff member. As always, I’m available to help answer any questions that you may have, so if you see me around please feel free to stop me and ask anything. I’m here to help.

I would love to say that as the temperatures start rising that outdoor events will start to ramp up, but the truth is (with the exceptions of a few days) it never really got too cold in Central Texas this winter. With Austin providing more and more avenues for entertainment, I hope you guys continue to keep showing up to association events in record numbers. I’m amazed at the ability of our membership to continue to show up and support our association.

The volunteers who donate their time to AAA are second to none and are a huge reason this association is so successful.

To all of our membership, thank you for all you do; your efforts definitely do not go unnoticed.

Windows • March/April 2016

PRESIDENT’S PERSPECTIVE

President’s Perspective

7

NEW MEMBERS

8

new members AAA welcomes these new members who joined the association between December 1, 2015 and January 31, 2016. When deciding where to make your next purchase for your property, please consider these new suppliers.

NEW PROPERTY OWNERS/MANAGEMENT COMPANY MEMBERS Asset Campus Housing Steve Messer 675 Bering Drive suite 200 Houston, TX 77057 713-782-5800 Number of reported units: 0 Bacot Properties Christi Bacot 15000 Fitzhugh Rd Austin, TX 78736 512-923-8965 Number of reported units: 2 Barkley Houses, LLC Medora Barkley 3118 Wheeler Austin, TX 78705 512-563-8977 Number of reported units: 94 Carter Investments Ashleigh Allen PO Box 249 Dripping Springs, TX 78620 512-894-0039 Number of reported units: 0 Flournoy Properties Debbi Blankenship 900 Brookstone Center Pkwy Columbus, GA 31904 706-887-6420 Number of reported units: 330

Hyderabad Investment Group, LLC Terry Garrett 8617 Spicewood Springs #157 Austin, TX 78759 512 800 2420 Number of reported units: 1 Jackson Properties Taylor Jackson 1500 South Lamar Blvd, #2002 Austin, TX 78704 512-914-8269 Number of reported units: 1 Jane Quentan Piper Sara Makielski 3801 N Capital of TX Hwy, E240-PMB146 Austin, TX 78746 512-656-6251 Number of reported units: 1 Michelson Realty Company, LLC Jorge Argon 7701 Forsyth Blvd. Suite 900 St. Louis, MO 63105 314-862-7080 Number of reported units: 876

Singer Management Sandy Perez 11900 Biscayne Blvd.

Miami, FL 33181 (305) 891-8485 Number of reported units: 156 Texas State Affordable Housing Corporation James Matias P.O. Box 12637 Austin, TX 78711-2637 512-334-2153 Number of reported units: 15 Thacker Properties Nola Thacker 13102 New Boston Bend Austin, TX 78729 (512) 331-9937 Number of reported units: 2 TwoDino Investments Kathy Strassner 2505 Rock Terrace Dr Austin, TX 78704 512-574-1884 Number of reported units: 16 United Realty of Austin Alexandra Teifke United Realty and Investments College Station, TX 77845 979-260-1200 Number of reported units: 15

NEW SUPPLIER COMPANY MEMBERS Trash Hauling At Your Disposal Waste Services Inc Austin Myers PO Box 142365 Austin, TX 78714 (512) 769-0476 www.aydwaste.com Security Deposits Deposit IQ Yvette Davis 1740 Platte St Denver, CO 80202 877-684-4039 www.depositiq.com

Roofing Services Golden State Roofing Steve Graydon 517 Alcove Drive Mooresville, NC 28117 704-360-9860 Office Furniture Office Mate Marcus Garcia 8403 Cross Park Dr #3G Austin, TX 78754 512-834-8518 www.officematetx.com

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A/C-Supplies & Parts Robert Madden Industries Tiffany Paluso 1100 Kramer Lane Austin, TX 78758 (512) 837-8521 www.rmadden.com Employment Agencies-Temporary Star Personnel Victor Garcia 11500 Northwest Freeway, #500 Houston, TX 77092 832-242-6800 www.starpersonnel.org

www.austinaptassoc.com

Roofs-Contractors Woods General Contracting, LLC John Woods 1421 Fairhaven Dr Mansfield, TX 76063 817-203-8710 www.wgctxllc.com

General Contractors Superior One Roofing and Construction Clyde Oder 8404 Sterling Street Irving, TX 75063 972-893-3374 www.superioroneroofing.com Landscape - Lighting Texas Outdoor Lighting Denise Dean 13001 W Highway 71, #201 Austin, TX 78738 (512) 504-3030 www.texasoutdoorlighting.com

Glass – Mirrors – Screens

NEW MEMBERS

General Contractors Sunstone, Inc Marty Lowe 10830 Composite Dr Dallas, TX 75220 214-678-0552 www.sunstoneinc.org

Window & Patio Door Frame Repairs/Replacements Bevel Strip Mirror Enhancements Custom Window and Door Screens • Window and Door Glass Replacements Delivery & Installation Available • 24 Hour Emergency Service

www.austinaptassoc.com

www.ameristarglass.com PHONE

512.910.3050 •

FAX

512.910.2003

Serving the Apartment Industry Exclusively Since 1989

Windows • March/April 2016

9

day

event

place

time

mar ch

1 3 5-9 8 8-11 8-11 9 9 15 17 21-24 22 25 29 29 30 30 30 31

Legislative Committee – CLOSED MEETING AAA Lyceum Module Three NAA Capitol Conference Education Committee CAM Designation Course Pt. 1 CAS Designation Course Community Outreach Committee Member Connection Happy Hour Young Professionals Committee Learn at Lunch with ACT Security Group CAM Designation Course Pt. 2 Spring Golf at Top Golf AAA office closed Maintenance for Managers Seminar IRO Exchange: Maintenance Executive Committee – CLOSED MEETING Maintenance Roundtable AAA Board of Directors AAA Membership Drive Ends

AAA AAA Washington, D.C. AAA AAA AAA AAA Mean Eyed Cat AAA AAA AAA Top Golf

12pm 9am-5pm

AAA AAA Headliner’s Club AAA AAA

8:30am-11:30am 12:00pm-1:30pm 12pm 2pm-3pm 5pm

day

event

place

april

5 5-7 12 13 13-16 19

20 20 20 20 21 21 26 27 28

Legislative Committee – CLOSED MEETING NALP Designation Course Education Committee Community Outreach Committee TAA Education Conference & Lone Star Expo Young Professionals Education Session: Working With Difficult People Just Got Easier!

Fair Housing with Attorney David Fritsche Membership Committee Executive Committee – CLOSED MEETING AAA Board of Directors Learn at Lunch with Nationwide Eviction Game On at Main Event Hands-on A/C North Seminar Hands-on A/C South Seminar AAA Talent Show

AAA AAA AAA AAA Houston

12pm 8:30am-4:30pm 12pm 12pm

AAA AAA AAA Headliner’s Club AAA AAA Main Event Woodchase Apts.

Centennial Place Apts.

Moontower Saloon

9am 8:30am-11:30am 12pm-1pm 12pm 5pm 12pm-1pm 6pm-10pm 8:30am-11:30am 8:30am-11:30am 6pm-9pm

day

event

place

2-5 3 6 10

10 11 11 17 18

CAPS Designation Course Legislative Committee – CLOSED MEETING AAA ACC/Goodwill NALP & CAMT Graduation AAA Dear Residents: We Love You But We’re Raising Your Rent AAA Education Committee AAA I’m a Millennial in a Baby Boomer Body AAA Community Outreach Committee AAA Young Professionals Committee AAA Member Connection Happy Hour Park at the Domain

may

CALENDAR

Calendar of events

10

Windows • March/April 2016

12pm 8:30am-4:30pm 8:30am-4:30pm 12pm 5:30pm-7:30pm 12pm 12pm-1pm 8:30am-4:30pm 12pm-5pm

time

time 8:30am-4:30pm 12pm 9am 8:30am-11:30am 12pm 8:30am-11:30am 12pm 12pm 5:30pm-7:30pm

www.austinaptassoc.com

time

12 May Madness at the Salt Lick

19 Learn at Lunch with CORT 24 Leasing 101 25 Executive Committee – CLOSED MEETING 25 AAA Board of Directors 27&30 AAA office closed

Salt Lick BBQ Pavilion Driftwood AAA AAA Headliner’s Club AAA

6pm-10pm 12pm-1pm 8:30am-11:30am 12pm 5pm

day

event

place

time

7 8 13-18 14 14 14 15 16 24

28

Legislative Committee – CLOSED MEETING Community Outreach Committee NAA Conference Communication Advisory Committee Education Committee Young Professionals Committee Membership Committee Learn at Lunch with Hines Pool & Spa Property of the Year Awards/ Installation of Officers IRO Exchange

AAA AAA San Francisco AAA AAA AAA AAA AAA

12pm 12pm

Hyatt Downtown AAA

6pm-10pm 12pm-1pm

may

day

event

www.austinaptassoc.com

CALENDAR

place

june

10:30am 12pm 12pm 12pm 12pm-1pm

Windows • March/April 2016

11

on the move

Congratulations to Hire Priority. The apartment staffing company based in Austin has been awarded by Inc 5000 as one of the fastest growing companies in America.

www.austinaptassoc.com

Renee Zahn was inducted as a CPM, Certified Property Manager, with the Institute of Real Estate Management on January 12, 2016. Renee has been with Greystar Management for 14 years and currently holds the position of Senior Regional Manager. In addition, Renee holds her ARM designation with the Institute of Real Estate Management and an NALP and CAM designation with the National Apartment Association.

Windows • March/April 2016

ON THE MOVE

Gus Villegas recently accepted the position of SVP of Property Management with Core Spaces, a growing company with a focus in student housing. He and his family are excited for the challenge ahead and he hopes to make the most out of this opportunity with a new perspective into the development side of the industry.

13

MARKET OVERVIEW

14

austin apartment market overview

T

the peak of prosperity?

he past two years have produced the most prosperous and active development cycle in recent history. And while construction in 2015 was tempered by weather and permitting constraints, the year ended with over 9,300 new unit additions and absorption levels that covered almost 96% of the net unit additions. Rental rate increases were unparalleled with an annual average gain of 6.4%, to reach $1.34 psf, while occupancy remained quite stable, ending the year as it began at 94% – despite the plethora of new units entering the market.

Just the Facts...

Average Occupancy: 94.2% Average Rent: $1,145 Average Square Feet: 856 Average $/SF: $1.34 New Units Added (conventional): 1,682 Average Sales Price/Unit: $117,100 4Q15 Affordable Housing Stats: 17,482 Units – 96.8% - $.97 psf 4Q15 Student Housing Stats: 11,702 Units – 99% - $1.62 psf

While 2015 met many forecasted expectations, it has actually been a remarkable six-year cycle. During

this time, rent growth has averaged an increase between 5-8% and absorption has nearly equaled or rose above completions. However, many wonder how long this will last, especially since new completions are expected to increase dramatically. During 2016, it is expected that new deliveries will increase 37%, putting nearly 15,000 new units into the market.

Thus far, developers do not appear to feel threatened by the general market or financial changes, as new submittals doubled over the prior year and new starts pushed forward. For now it seems the true demand is in the more affordably priced Class B and C units

that are averaging around $1.26 psf.

Occupancy in these units is hovering near 96%. However, these prices are steadily increasing, as over a third of the market has or is upgrading to at least faux wood floors, 2” blinds, brushed nickel hardware, new appliances, ceiling fans, granite counters, cabinets, paint, hardware and lights. The expense seems to be paying off.

Currently, stabilized Class A product reflects an occupancy rate near 95%. A potential threat to that is the recently added (and more to come) new product with an excessive price point (~$1.66 psf) that could deter new renters.

Look for 2016 to bring about additional sales, rent challenges in pockets, heightened completions and positive absorption to continue.

(877) APT-DATA or (877) 278-3282 www.apartmenttrends.com Visit our website for access to complete market data including property profiles, sales, new construction and customized market-analysis.

Historical Rent & Occupancy

Windows • March/April 2016

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INDUSTRY UPDATE

16

Industry Update PAUL CAUDURO AAA Director of Government Relations

focus on compliance with the austin energy audit program

I

n 1990 the Austin Green Building Program was born and it helped usher in a new era of green building and sustainability trends across the country that continues today. In 2009, after successfully altering construction practices, the City of Austin took aim at excising structures and again set precedent by adopting an ordinance implementing its Energy Conservation and Audit Disclosure (ECAD) program.

The ECAD program began by stipulating that all single-family homes must have an energy audit prior to the sale of the property and provide a copy of the results of the audit to prospective purchasers. A report to Council dated August 1, 2014 indicated that more than 10,000 homes had an ECAD audit.

In 2011 the ECAD requirements extended to apartment buildings.

ECAD defines multifamily properties as any property with five or more residential units. The rules require that apartment buildings greater than 10 years old must have an energy audit or perform an audit within 10 years of the completion of construction. The same 2014 report cited above stated that nearly 850 apartment communities had an energy audit and were in compliance with the ordinance.

The Austin ECAD audits investigate air conditioning and heating system efficiency, air filtration, duct performance, air sealing in plumbing areas, weather stripping, windows and attic insulation.

The aim of the ordinance is to find inefficiencies and spur energy efficiency improvements such as air sealing and insulation in order to provide more comfortable and desirable spaces for tenants. Tenant surveys indicate that tenants living in an energy efficient unit are more comfortable in their units, more confident paying rent and utility bills on time and likely or very likely to renew their lease.

Energy experts agree that multifamily buildings nationwide Windows • March/April 2016

present a tremendous opportunity for energy savings. Comprehensive, costeffective upgrades in multifamily buildings can improve efficiency by 15-30%, representing an annual sectorwide savings of almost $3.4 billion. To help offset the cost of improvements; Austin Energy provides a wide range of rebates to owners for making energy and water efficiency upgrades.

The aim of the ordinance is also to help educate tenants. The City of Austin promotes the ECAD ordinance as a way to help tenants avoid the surprise of high energy bills in the unit before a lease is signed. Austin Energy publishes a guide that provides residents with an estimated average monthly energy cost and encourages renters to use the guide as a tool to compare properties. The City also offers an online data portal to help tenants search for energy-efficient apartment properties in the Austin Energy service area.

In 2016 the City of Austin will focus on ECAD compliance to ensure that that Austin multifamily properties ten years or older have completed an energy audit of the residential units.

A review of the ECAD requirements is as follows: • The property owner or manager is responsible for making sure the ECAD audit is done.

• Energy audits must be done for all properties within the city limits served

by Austin Energy the year the complex turns 10 years old. New audits must be conducted every 10 years thereafter.

• A qualified ECAD Energy Professional must conduct the audit.

ECAD audits are comprehensive and require specialized equipment. The Energy Professional provides a copy of the energy audit to Austin Energy as well as Audit Results to provide to residents. ECAD energy professionals set their own prices and it is recommend that properties you get at least three estimates and check references.

• Energy audit results should be posted at the complex for all current and prospective residents to review.

• For current residents, the property owner or manager must give a copy of the audit results when requested or automatically provide it before current lease is renewed.

• For a prospective resident, the property owner or manager must provide copy of the audit at lease application before any application fees are paid.

An apartment community is exempt from the ECAD requirements if it received an Austin Energy Rebate within the past 10 years for comprehensive duct remediation work and /or replacement of air conditioning equipment for all units. If your community is exempt it will receive an Energy Audit Exemption Certificate proving the exemption.

If, after the ECAD audit, the property is tagged a “High Energy Use” property it must take measures within 18 months to reduce energy use by 20%. A high energy use property uses more than 150% of the average energy of other comparable multifamily properties in the Austin Energy service area.

High Energy Use properties must provide tenants and prospective tenants a High Energy Use report before any lease is signed or renewed.

As with any adopted ordinance, there are penalties for non-compliance.

Non-compliance with ECAD is a Class C misdemeanor with fines from $500 to $2,000. Anyone may file violations with the City of Austin Municipal Courts for review and action.

For questions about ECAD and if your property must comply call 512482-5346 or send an email to ecad@ austinenergy.com. You can also contact AAA staff at 512-323-0990.

www.austinaptassoc.com

aaa part of real estate coalition INDUSTRY UPDATE

I

n attempt to secure needed changes to the Parkland Dedication Ordinance proposed by city staff, the Austin Apartment Association was invited to join a coalition of organizations that included the Real Estate Council of Austin (RECA), the Greater Austin Home Builders Association (HBA), the Downtown Austin Alliance and the Austinites for Urban Rail Action (AURA).

This coalition of property management, land planning, real estate and development organizations worked to overcome provisions in the proposed ordinance that would have made it difficult for apartment communities with greater than 375 units to be constructed due to exorbitant land dedication and fee requirements. The coalition also took aim at other issues such as credits for privately maintained park land open to the public and the criteria used by the City to exact land and fees.

Changes to the ordinance were crafted and these changes were communicated to member of the City Council at faceto-face meetings involving all members of the coalition. At these meetings, Council members vowed to make the changes and expressed their respect and appreciation for all for the work done by the organizations involved and stated a strong desire to see similar cooperation in the future.

This partnership with allied organizations will be useful in the near future when addressing concerns related to the pending Tenant Relocation Ordinance. At this time it is not clear what impact the pending ordinance will have property managers and land developers, but when those impact do become known the Austin Apartment Association is prepared to engage our allied organizations for the betterment of the industry. To get involved in our efforts send an email to paul@ austinaptassoc.com

Functional Zero

As recently reported, organizations involved with housing veterans as part of the Mayor Challenge to End Veterans Homelessness now claim that Austin had reached “Functional Zero” in its effort to place veterans in permanent housing.

This important “Functional Zero” milestone was achieved through the work of many stakeholders and in strong partnership with apartment owners and managers, many of whom are you - our AAA members.

“Functional Zero,” (a term used by the Veterans Administration and the Housing and Urban Affairs Department), means at any point in time, the number of veterans experiencing sheltered and un-sheltered homelessness will be no greater than the current monthly housing placement rate for veterans experiencing homelessness.

To keep Austin at Functional Zero, AAA will continue its outreach efforts to find units to house veterans. Housing veterans has many appealing aspects including: • Knowledgeable help with how veteran housing programs work • Strong support services for the veterans being housed and direct connections to case managers to ensure rental success • Funding for any make-ready repairs needed and for any damage caused by the tenant • Expedited procedures by all involved • Up-front rent “Buy Down” payments It is important to note that for 2016 an increase has been made to the individual housing assistance provided veterans.

Veterans housing assistance has been increased to $992 for a one bedroom unit and $1,239 for a two bedroom unit.

www.austinaptassoc.com

When you are ready to discuss the prospect of offering a housing unit to a veteran in need of permanent housing, contact Bree Williams, LMSW, Community Housing Liaison, at 512940-9690 or breewilliams@austinecho. org or www.austinecho.org.

If you have any questions or require additional information about the stakeholder effort to house veterans contact Paul Cauduro, AAA Director of Government Relations, at paul@ austinaptassoc.com or call 512-323-0990.​

“Point in Time” Count

Members of the Austin Apartment Association were among the 500 volunteers who fanned out before sunrise on January 23 searching for those sleeping outside in the cold. The volunteer effort was part of the annual “Point in Time” count of homeless. The United States Department of Housing and Urban Development requires cities to count the homeless as it is tied to federal housing programs.

The preliminary results of the count are promising. The 2016 count continues the downward trend of homeless people found and among those found the percentage of veterans found greatly decreased.

The Point in Time count illustrates that homelessness continues to exist for veterans. However, the good news is that while veteran homelessness continues the placement of veterans in permanent housing is occurring at a rapid pace. The number of veterans housed in Austin has increased by fivefold between 2011 and today, and that the wait time for veterans to get placed in housing has been reduced from 238 days to 83 days.

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club m.e.d. donors

–

thank you!

CLUB M.E.D.

Club M.E.D. (Making an Economic Difference) Donors

18

Help the multi-family rental housing industry keep a legislative voice by joining Club M.E.D. at austin.aptassoc.com/club-med.

Kristan Arrona Jeanna Barnes Cindi Bewley Conney Bisson Connie Calix Paul Cauduro Brandon Doucet Lindsay Doud Victoria Dries Sandy Eckhardt Travis Fowler Adrian Garcia

Michael Garcia Noble Glenn Colleen Grahn Brian Hackworth Joy Lamb Gustavo Lopez Brooke Mahoney Amy Maples Carol Martine Christy Martinez Shawn Martinez Kim McGregor

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Joshua Murphy Rhonda Navarro Stephanie Naylor Terri Needham Lindsey Osborne Sherry Perrin Bill Roland Kay Sachs Anna Samaratunga Christy Sanchez Lisa Soto Missy Sterns

Dwayne Stewart Karen Temborius Kelsea Vernon Gus Villegas Bill Warren Eric Watson Ben Wells

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YOUNG PROFESSIONALS

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young professionals

welcome the new class JENNIFER COX AAA Director of Marketing & Communication

T

he “Millennial Generation.” It’s those born in the late 70s through 2000. Those coming into young adulthood in the digital age. Why are we so concerned with the “Millennial” label and this generation? Because they make up 25% of the U.S. Population.

Because they have over a trillion dollars in direct buying power. Because they are some of the most tech-savvy, driven workers in the work force. Because they are the future of our association.

That’s why.

The AAA Young Professionals group has been around for a little over a year now and is ably headed by chairs Josh Nichols, Westlake Home & Commercial, and Brian Hackworth, CAS, Impact Floors. Both gentlemen feel a passion for the YP group and see it as a way to engage the new crop of AAA members. Brian sees the Young Professionals helping the association grow because they “bring a new energy and insight into this fast growing market.” He says, “Getting an individual involved at an early point in their career, before “LIFE” really hits, will help ensure their involvement for years to come.” Brian also mentions the YP group helps “educate and excite the next generation of professionals into being the best in their field, thus

“Young Professionals help the association grow because they bring a new energy and insight into this fast growing market.” ensuring the continued success of the industry.”

Josh feels the purpose of the Young Professionals “cannot be summed up in just a few words.” As leaders of the group, Josh says “we want to help guide each YP to help them find what they may be passionate about. This may be education, this may be seeking and recruiting new association members or helping community outreach.” Josh says the YP group fosters long-term membership amongst the members.

“We want to create an open atmosphere among peers to enjoy each other by teaching networking and to make that LEAP to leadership,” says Josh.

To wrap up, Brian gives one important thing he would like the rest of the association to know about the Young Professionals: “We have a fantastic

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MEET THE MILLENNIALS One-in-three American workers today are Millennials

Things they want most out of AAA membership: Education, networking, community involvement and personal growth

Engaged, team players

More open to change than older generations

Great expectations from the workplace – strive for a strong work/life balance; innovative work environment; versatility and flexibility

Most likely grew up with a computer and internet access at home and more likely than older generations to adopt new technology

Optimistic about the future

Likely to be the most educated generation in history

Strong relationships with family and friends

Strong sense of community, both local and global

Work to build new institutions, while working inside existing institutions, to bring about change and growth

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YOUNG PROFESSIONALS

24

combination of highly motivated and interesting individuals who have come together to create a big impact in this association in such a short period of time. Looking forward to watching everyone grow.”

Meet the Young Professionals We asked AAA’s YP members questions about their personal and professional goals and how they see their AAA membership helping their future.

Has being on the YP committee increased your level of involvement in AAA? “I am a new member to the YP committee. Already, I am very excited about such a cool and hip team. It’s great to be associated with an energetic, “go-getter” group of folks who care about our respective organizations

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and the apartment industry as a whole.

Being around like-minded individuals is refreshing and motivates me to continue to grow professionally, be more and more involved, and add value where I can.”

Matt Mistica, CAS, Bio One Houston “I was already involved a bit [in AAA] and participated in many of the association events and classes but this committee makes me feels like I can help make a difference and I didn’t feel that way before.”

Gina Frazza, Platinum Southside “One of my first real interactions with the AAA was attending the happy hours they hosted downtown. I didn’t know it at the time, but that L.E.A.P. (Leaders Encouraging Apartment Professionals) meet up group went on to eventually form what is now today

the Young Professionals committee. I enjoy being surrounded by a group of my industry peers. Being involved is a reminder of not only the difference we do make but also the fun we can have while doing it.”

Erica Diaz, NALP, IMT @ The Domain “I am, and have been, very involved in various community related activities, meetings, and social gatherings held by our association, but I can say that my motivation and comfort attending each has increased through including YP conversations, thoughts and drive into my involvement. Collaborating with other driven individuals who have committed their time to the YP committee has really helped to push new ideas that I am eager to share and participate in within many aspects of AAA.” Matt Graybill, Warehouse

CAM,

Carpet

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YOUNG PROFESSIONALS

What is most important to you about your career?

“Work hard to work smart and give my career my best, while maintaining work/life balance.”

Nikki Burleson, BG Staffing “Having the opportunity for growth in a dynamic environment that keeps me motivated and challenged.”

Josh Lopez, Sur512

What is most important to you about your membership with AAA? “Becoming a member of the Association has help me with self-development and personal growth. I’ve learned a lot about myself, people and how to connect with others in a professional way.”

David Simes, Door Side Valet Trash “As a person once told me, the people you will interact with at AAA just want to see you succeed and be awesome and that is honestly how it is. So if you are reading this and want to be involved and active outside your 9-5, I challenge you to come to one committee meeting and see how you like it. If you want a recommendation on which one to attend, please do not hesitate to reach out to me, I’d love to meet you.”

Erica Diaz, NALP, IMT @ The Domain “What’s most important to me being a member of this great association is being able to give as much of me as possible so that I am truly a contributing member. I want to be a part of the change. I never want to sit back and hope growth happens. I want to be on the front lines of that growth along with my fellow professionals knowing that we did it together.”

Matt Graybill, CAM, Carpet Warehouse

Think you know the AAA member behind these baby faces?

Go to austinaptassoc.com and take the quiz! www.austinaptassoc.com

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DESIGN TRENDS

what’s hot in multifamily building and design

26

WENDY DUNNAM TITA, AIA, LEED AP Page Principal nesters with the most financial flexibility on the high end make lifestyle choices about location and urban connectivity.

The following are elements we see at the forefront of successful developments targeting these audiences.

Urban Minded Planning.

W

henever I discuss trends in a market niche, I first like to set a little groundwork with the “why”s. In every story about “what is hot in multifamily” you hear about market differentiation and being “one step ahead of the comps”. A really interesting development in the current multifamily market is a “bookending” of sorts in user demographics, their definitions of value, and how developers respond.

The mid-twenties segment, (I refuse to use the “M” word), makes choices about what their “lean essentials” are in terms of location and size, and empty

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Residents are increasingly aware of the impact of their housing choices on transportation (commute), daily connectivity to urban centers and sustainability. Developers are responding by re-thinking their planning relative to transportation, walkability, access to biking paths and access to retail, with the most important type being a grocery store. It will be interesting to see how new modes of transportation affect related parking ratios, as many people are trialing the option of going “carless” and instead relying on services such as Car2go, Uber and Lyft.

When developers experience increased land costs, that translates to higher rents which are often proportional to the proximity to urban centers.

In order to make these units more affordable, there has been a growing movement to increase efficiency as well

as the percentage of smaller units. On the more dramatic end of this trend are units referred to as micro apartments.

Micro Units vs the Typical Efficiency.

“Efficiency” units are a standard in the multifamily mix that merge the living and bedroom spaces. However, even in these smaller units, the kitchen, bathroom and closet spaces are comparable if not identical to one bedrooms. In the micro unit, no square foot is taken for granted. Kitchen millwork (cabinetry) often differs from the standard apartment layout by taking advantage of high ceilings instead of linear space.

Occasionally a smaller appliance package is used and many times, micro units rely on a common laundry room in lieu of a washer/dryer in the unit.

Bathrooms are planned with more efficient vanity space, minimal storage and often have only a shower. In the most efficient of these micro unit plans, Murphy beds replace traditional beds.

High ceilings and sliding and pocket doors are very important to keep the overall space feeling generous and uncluttered.

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DESIGN TRENDS

The Future of Amenities.

One way properties are providing increased value in the current hot multifamily market is to rethink fitness spaces and rooftop decks. Long gone are the days when the fitness room was

located in a converted unit footprint.

Today, residents benefit from true, modern gym models combined with resort-style pool areas. Fitness spaces are front forward and diversified with flexible areas such as wood floors

for yoga, barre, or spin classes. Ondemand fitness rooms allow residents to customize their workout times and styles.

continued on page 29

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DESIGN TRENDS

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IS YOUR PROPERTY ON TREND?

LIGHTING

2016 TRENDS

Fine Art Lamps

Say goodbye to the “old” ceiling fan with light kit. Manufacturers are finally presenting a more elegant option for this fixture.

This is a great way to dress up a living room or bedroom.

PATTERN

Worlds Away

Other ways to update your common areas is to add a little bling. Starburst and geometric shapes dominate the market. These are simple solutions with great impact.

JANNA PAULSON, RID, IIDA, LEED AP Principal/Founder or PPDS Design + Interiors Photos courtesy of PPDS Design + Interiors

BATHROOMS

MATERIALS

TECHNOLOGY

Dyson Airblade Tap

Here you will see the combination of water, air and soap for a clean and easy application. No more water on the floor and wall! This will be essential for clubroom bathrooms.

Bolyu

Du Chateau

Note the connections in t he side of the table. Davis

Ann Sacks

Your Gen X Y & Z renters want to be connected. Now everything is electrified.

Lounge chairs, ottomans, sectional seating and of course conference tables.

There are many simple ways to update older properties. Reskin your fireplace, change the flooring, add a digital wall covering or another type of focal point. Here are several examples of materials that are HOT right now.

FURNITURE

UNIT UPDATES

Brabbu Design Forces

It is time to refresh your public spaces. In doing so you should focus on texture, tufting, organic and gold which are very popular this year.

Under light cabinets. Replace countertops with stone.

Use undermount sinks and framed mirrors.

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Add shelving/cubbies in your closets.

Double stack the coat rod and shelf.

Add USB ports in the kitchen and bedroom.

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Design Trends continued from page 27

Pet Friendly vs. No Pet Policies.

Multiple sources estimate pet ownership among renters in Austin to be between 70-75% with dogs of all sizes comprising a majority of pets. Instead of begrudgingly allowing these furry residents upon payment of a wide range of deposit requirements, properties are now being developed with pet owners in mind.

Increasingly, we are seeing a number of related changes to both planning and materials that benefit all residents.

Designated pet-friendly areas are being created in desirable locations that serve as a second type of park and act as “social hubs” much the way that outdoor kitchens and pool areas do. Thoughtfully placed, there are still areas for residents that do not want to experience the joys of frolicking puppy pals. Paths are also planned for quick entrances and exits so that indoor accidents are minimized. In addition, interior spaces are designed to withstand traffic, with hard, cleanable surfaces wherever possible, but especially in many hallways and elevators. Paw wash and pet spa areas help keep pets clean and the grooming outside of the unit keeps air and interior materials “fur free” longer.

Co-work vs.

Business Center, Lounge vs. Lobby.

In many workplaces and multifamily properties, the traditional conference room is a space of the past. We’re also seeing traditional “lobby” spaces nearing extinction. Due in part to the fact that many of today’s residents grew up co-working in coffee shops and nontraditional work environments, we see they are far more comfortable using lounge-type environments instead of enclosed business centers. Long gone are the obligatory “study carrel” style rooms that leasing agents pointed out during tours.

Today, residents working or studying outside their unit are more likely to be in a lounge space that feels like a boutique hotel

Community Gardens.

These spaces for residents to grow herbs and vegetables are very often contained in attractive, raised beds. Previously more of a trend in condominiums, this recently has been crossing over into the rental market.

These areas are especially popular with the “empty nester” demographic, which is an increasingly strong market.

The success of these areas is dependent on good planning, landscape design that incorporates plantings that will complement the changing garden content and continued support from property management.

Maker Spaces.

These are flexible, airy spaces that have large durable tables with plenty of circulation and access to power for tools.

Deep stainless steel basins are provided for washing out non-hazardous material containers such as paint cans, ventilated spray booths that allow residents to use paint and adhesives in a contained area, and lockers for projects and tools which save residents from having to transport works in progress. These are often near bike storages and work areas so that people can easily maintain their equipment.

need screens?

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Wendy Dunnam Tita, AIA, LEED AP is a registered architect and Page principal with a focus primarily on interior architecture and design. Her passion is creating interior experiences that build upon project goals and aspirations. For almost 20 years she has, seamlessly integrated, interior architecture, lighting, furnishings and artwork for intimate spaces in Housing and Hospitality to large scale Corporate and Urban projects. For many Multi Family, Corporate, Retail and Restaurant clients she has proven to be trusted creative partner in developing the brand and brand architecture. Her projects have won numerous awards, for exceptional design, sustainability, and construction quality.

With her clients as the ultimate muse, Wendy creates thoughtful designs that explore opportunities to make the most of budget, scope and schedule. Building upon the foundations of interior architecture, she integrates in-depth research and data to ensure that her projects are built upon a foundation of sustainable, healthy design. In addition to her professional design work she is also a visiting critic and adjunct lecturer at the University Of Texas School Of Architecture, most recently teaching an Advanced Design Studio.

Another aspect of Wendy’s background is her national portfolio, which has allowed her to identify and incorporate regional influences. From the mountains of the Southwestern US to the urban setting of New York City, she has won awards for her projects’ connection with their environments.

Most recently, she accepted a national MHN (Multi-Housing News) Gold Award of Excellence on a commercial project in Austin, Texas, on behalf of one of the preeminent multifamily companies in the nation.

DESIGN TRENDS

Access to exterior decks not only creates more beautiful, light-filled accessible spaces, but also allows residents to utilize them for CrossFit® style workouts. Residents benefit by having all services in their building and saving the cost of a separate gym membership. The trend of mixing fitness and social time continues to grow with the combination of pool and fitness spaces.

coffee shop. If provided, enclosed spaces are often more technologically equipped with a videoconference connections for laptops. Shared printers are still important since fewer residents are purchasing their own. As unit footprints get smaller, these spaces are increasingly valued. They also appeal to a more mobile and often social demographic.

The following trends have not yet made it to the mainstream and are very geographically dependent. However, they are consistent with the move to provide increased value to people living in densified urban environments who are not interested in home ownership.

Photography by Casey Dunn.

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T

BY STEPHANIE NAYLOR Carpet Warehouse, AAA Communication Advisory Committee Co-chair

he first thing you notice about Nicholette Lindsay is her smile.

It’s Cheshire long and as warm and inviting as a sunny day. Then she speaks and you realize her character is as genuine as her smile, overflowing with clever wit and natural charisma. She speaks to you as a friend and you find yourself wondering how it’s possible that this talented, interesting woman found herself amongst America’s homeless.

HER FUTURE WRITTEN

Raised in Herndon, Virginia, Nicholette developed a passion for the military at an early age due to the influence of her Air Force father. Her head and heart filled with patriotic fervor, she joined the United States Army in 2000, quickly finding work as a Signals Analyst. Her job was to detect and identify foreign electronic intelligence insuring the safety of U.S. troops by providing strategic and tactical intelligence to her superior officers.

Her security clearance levels were not identified with letters or numbers but with whispers and various iterations of “Do Not Discuss”.

Then the events of 9/11 came to pass and the importance of her job became even more meaningful. She frequently participated in secret meetings with joint service teams and a variety of three letter agencies to analyze intercepted data of the most sensitive kind. Her success saved countless lives but there were times the information was used to target enemy combatants and during many of those times, lives were lost. It was a weight that she carries with her to this day and the foundation of the Post Traumatic Stress Disorder that would eventually upend her life.

LOVE IN THE TIME OF WAR

Nicholette’s time in the army brought her rewards both professional and personal. In early part of the new century, she met and fell in love with a fellow Signals Analyst. That relationship gave her the single most important thing in Nicholette’s life, a baby boy born in 2005. “Amazing,” she says flashing that bigger than life smile, “I never understood how monumental every kick,

Nicholette Lindsay every heartbeat was until he was born.”

War waits for no one, so Nicolette found herself trying to balance the demands of motherhood with the life and death dealings of her military post.

Calls in the middle of the night could not be waived off or ignored. “The mission came first,” Nicholette remembers, the look on her face impossible to decipher.

The missions may have come first but, unfortunately for Nicholette, the mission did not last forever. In 2011, the Army started downsizing. The loss of her job hit Nicholette hard but it was not without benefits. Untethered and open to a new adventure, she made her way to Austin with her now six-year-old son in tow to be closer to her son’s father. After getting settled, Nicholette began working on a degree in medical administration from The University of Phoenix and the future began to take shape.

In late 2012, Nicholette ran into difficulties with her financial assistance and opted to leave school and enter the workforce full-time. She did contract work for Microsoft beginning in March 2014 and for over a year, she did quite well for herself. In May of 2015, though, the seeds of PTSD that had been planted a decade earlier took root and Nicholette found herself in a downward spiral of grief and depression.

actions had large scale consequences.

The fact that lives were lost because of the information Nicholette provided was always in the back of her mind until it eventually pushed through. The depression came quickly, incapacitating Nicholette and causing her to be hospitalized in May 2015. Her employers understood and her contract work was put on temporary hold but, with no work and no safety net, Nicholette and her son were soon evicted from their apartment.

For a time, her now ten-year-old son lived with his grandmother while Nicholette lived in various shelters and tried to find work. Eventually they were reunited at the Salvation Army Shelter for Women & Children. Although not ideal, Nicholette and her son made friends and tried to develop a community with other ex-military families. Homeless shelters are not the safest places to raise a family, though, and Nicholette’s son’s safety was always a concern.

A RETURN TO NORMALCY

a return to normalcy one homeless veteran’s story

A RETURN TO NORMALCY

The Salvation Army helped connect her to ECHO (Ending Community Homelessness Coalition) which in turn connected her to The Paddock at Norwood, a place she loves. “My son can play outside with his friends in the apartment community area and I don’t worry,” Nicholette explains, the smile returning and bigger than ever.

Nicholette now has a job in residential security and would one day like to become a nurse, public speaker or advocate for women in harassment situations. In the future, she would love to have more children. Right now, she wants her son to be healthy and have a happy, memorable childhood. Most of all, she wants to be present in her son’s life.

Nicholette’s housing goals include home ownership. One day, she would like to have a couple of houses and become a landlord. Maybe she will become a member of the Austin Apartment Association.

We’d all be lucky to have her.

DOWN AND OUT (FOR NOW)

Nicholette never saw combat or experienced life on the frontlines but her

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law in order: the warren report

H

ousing providers have certain obligations with respect to animals that provide assistance to individuals with disabilities. This is not news to anyone reading this article. The challenge is to correctly determine when there is a legitimate need, accompanied by the appropriate animal.

Multiple federal laws address housing issues pertaining to a service animal.

There are state laws in Texas and local ordinances in Austin that also impact housing issues arising in connection with assistance animals. If you comply with the federal laws, you will have little difficulty also complying with the substantially equivalent state and local requirements.

Yet there are noteworthy differences among the “big three” of federal housing laws, which will be discussed throughout this article.

The most common federal law affecting assistance animals at rental housing, (such as apartments), is the Fair Housing Act (FHA). The FHA applies to virtually all multi-family rental housing, whether privately owned or federally assisted. The second most common federal law affecting assistance animals at rental housing is Section 504 of the Rehabilitation Act of 1973 (Section 504).

This law typically applies to programs which receive federal financial assistance from the U.S. Department of Housing and Urban Development (HUD). Landlords whose only federal financial assistance is Section 8 rental assistance, however, are not subject to Section 504. The third most common federal law affecting service animals in the multi-family context is the Americans with Disabilities Act, also known as the ADA. The ADA will cover, for example, public accommodations at privately provided housing, like rental and management offices. It will not, in most situations, cover an individual rental unit, and certainly not a privately provided one.

The scope of the foregoing three laws differs quite a bit. The FHA prohibits

WILLIAM S. WARREN Warren Law Firm landlords from discriminating because of one’s presence in a protected class.

Discrimination might arise, (with regard to assistance animals), in connection with the denial of an accommodation request from a person with a disability.

Attempts to avoid policies prohibiting pets, and restricting breed, size and number of animals, are frequent topics of such requests. Section 504 prohibits landlords from excluding a person with a disability from, or denying such a person participation in, services, programs and activities in the rental housing context. Issues concerning the degree of access are common here. Must property management, for example, allow an assistance animal unrestricted access into the swimming pool with its mobility impaired owner?

Under the ADA, businesses, nonprofit organizations, and state and local governments that serve the public generally are required to permit persons with a disability to be accompanied by their service animal in all areas of the facility where the public is normally allowed to go. One does not need to live at your community, for example, to enter your leasing office. Certainly an applicant or a prospect, along with delivery persons, postal workers, and other members of the general public, may have the need to enter your leasing office. The management office, therefore, is an area where the public is normally allowed to go. One’s apartment, on the other hand, is not such an area. The ADA is not readily applicable to apartment communities, from a residential rental perspective, since even common areas like the pool and fitness center restrict use by the general public.

There is a great amount of confusion among apartment communities, and landlords in general, about the extent to which an animal which serves and assists is welcome at the community. In fact, according to the U.S. Department of Housing and Urban Development (HUD),

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LAW IN ORDER

Defleaing Potential Dilemmas Posed by Animals That Serve and Assist disability-related complaints, including those that involve assistance animals, are the most common discrimination complaint HUD receives.

On April 25, 2013, HUD issued its most current notice on the subject of service animals and assistance animals for persons with disabilities in housing.

The scope of the notice included both housing in general and HUD-funded programs. This HUD notice specifically addresses each of the three federal laws mentioned above. It points out that in certain situations, the laws may apply simultaneously.

In discussing the FHA and Section 504, HUD notes that an assistance animal is not a pet. HUD defines “assistance animal” as an animal that works, provides assistance, or performs tasks for the benefit of a person with a disability, or provides emotional support that alleviates one or more identified symptoms or effects of a person’s disability.

Since assistance animal issues at residential rental properties, (notably apartment communities), are most affected by the FHA and Section 504, let us focus on those two federal statutes first. Both laws use multiple terms interchangeably for the term “assistance animal.” These include service animals, assistive animals, support animals, and therapy animals. HUD points out that these type of animals perform many disability-related functions, including but not limited to guiding individuals who are blind or have low vision, alerting individuals who are deaf or hard of hearing to sounds, providing protection or rescue assistance, pulling a wheelchair, fetching items, alerting persons to impending seizures, or providing emotional support to persons with disabilities who have a disability-related need for such support.

Individual training or certification is not required for an animal to be an “assistance animal” under the FHA or

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Law in Order continued from page 33

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however, much more. Despite the scenario where both Question One AND Question Two are answered YES, if modifying or providing an exception to your “no pets” rule or policy would impose an undue financial and administrative burden, or would fundamentally alter the nature of the housing provider’s services, the request may be denied. For example, a landlord is permitted to refuse an accommodation for a service animal, based upon that animal’s breed, if allowing that particular breed of animal would result in the landlord’s insurance carrier dropping the landlord’s insurance coverage if that breed of dog is allowed to remain on the premises. This loss of insurance coverage creates an undue burden on the housing provider.

The request for an accommodation may also be denied, despite YES answers to both Question One [is there a disability] AND Question Two [is there a disabilityrelated need], if: (a) the specific assistance animal in question poses a direct threat to the health or safety of others that cannot be reduced or eliminated by another reasonable accommodation. Additionally, in the situation of two YES answers, if: (b) the specific assistance animal in question would cause substantial physical damage to the property of others, which cannot be reduced or eliminated by another reasonable accommodation, the accommodation request will not be “reasonable” and may also be denied.

A determination of the presence of a direct threat of harm, or the likelihood of causing substantial physical damage to the property of others, must result from an individualized assessment, which in turn relies on objective evidence about the specific animal’s actual conduct. Mere speculation or fear about the types of harm or damage an animal might cause cannot be considered. Evidence about harm or damage that someone else’s animals caused may also not be considered.

Is it safe for your animal policy to have breed restrictions? In the majority of situations, the answer is NO. Should your animal policies restrict the size or weight of animals which you may be asked to consider as assistance animals, service animals, assistive animals, support animals, or therapy animals? Again, in the majority of situations, the answer is NO. Neither breed, size, nor weight limitations may, in and of themselves, be applied under the guidelines of the FHA and Section 504 to deny an accommodation request for an assistance animal. Yet do not overlook the undue burden [e.g. loss of insurance coverage] exception.

AAA

Section 504. HUD notes that dogs are the most common, although not the exclusive, type of assistance animal.

The definition of the animal which serves and assists under the ADA, however, is significantly different. To begin with, the ADA does not even refer to an “assistance animal.” Under the ADA, it is a “service animal.” ADA regulations define “service animal” narrowly as any dog that is individually trained to do work or perform tasks for the benefit of an individual with a disability.

Under the FHA and Section 504, assistance animals include dogs, cats, rabbits, chickens, snakes, monkeys, and many, many more. Under the ADA - and only since 2010 - the only animal besides a dog and that can qualify as a service animal is a miniature horse. You read that correctly: a miniature horse. In case you are wondering, a miniature horse is generally 24 to 34 inches tall, measured to their shoulders, and between 70 and 100 pounds.

To qualify as a service animal under the ADA, in addition, the dog or horse must be individually trained to assist, housebroken and able to be controlled by their owner at all times. Neither the FHA nor Section 504, on the other hand, requires any training or certification for the animal. Under the ADA, emotional support animals are expressly precluded from qualifying as service animals. Not so with the FHA or Section 504.

Determining the applicability of the ADA to a covered housing provider is relatively easy. Under the ADA, a covered entity shall not ask about the nature or extent of a person’s disability.

To determine if an animal is a service animal, only two inquiries may be made. A housing provider to which the ADA applies may first ask: (1) is this a service animal that is required because of a disability? It may then ask: (2) what work or tasks has the animal been trained to perform? These are the only two inquiries that a facility covered by the ADA may make, even when an individual’s disability, and the work or tasks performed by the service animal, is not readily apparent.

Under the ADA, moreover, a covered entity may not even make the two inquiries stated above when it is readily apparent that the animal is trained to do work or perform tasks for an individual with a disability. Examples of this are where the dog is observed guiding an individual who is blind or has low vision, pulling

a person’s wheelchair, or providing assistance with stability or balance to an individual with an observable mobility disability.

Do not become too enamored with the foregoing paragraphs talking about the ADA. More likely than not, your concern with the ADA in the multi-housing context will be minimal. The two federal laws which primarily impact assistance animals for a provider of residential rental housing are the FHA and Section 504.

When a resident or applicant wants to have a particular animal on your property, they will probably make a request for a reasonable accommodation, in which they will ask you to permit them to possess what they identify as an assistance animal in a dwelling. When this type of request is made, and the request will be analyzed under the FHA or Section 504 rather than under the ADA, you will again have the opportunity to ask two initial questions (although different from the two ADA questions above).

Question One (under the FHA and Section 504): Does the person seeking to use and live with the animal have a disability (that is, physical or mental impairment that substantially limits one or more major life activities)?

Question Two (under the FHA and Section 504): Does the person making the request have a disability-related need for an assistance animal? In other words, according to HUD, does the animal work, provide assistance, perform tasks or services for the benefit of a person with a disability, or provide emotional support that alleviates one or more of the identified symptoms or effects of a person’s existing disability?

Knowing what to do when faced with requests to permit animals is much more complex than posing these two questions.

Nonetheless, your inquiry should always begin with the foregoing two questions.

If the answer to Question One OR Question Two is NO, then the FHA and Section 504 do not require a modification to your “no pets” policy. If the answer to either question is NO, moreover, the accommodation request may be legally denied.

Let us consider a different scenario.

When the answers to Question One AND Question Two are YES, the FHA and Section 504 require the housing provider to modify or provide an exception to a “no pets” rule or policy. In this situation, you must permit a person with a disability to live with and use assistance animal(s) in all areas of the premises were persons are normally allowed to go.

This sounds simple enough. There is,

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35

Law in Order

LAW IN ORDER

continued from page 35

36

Remember the earlier discussion of the ADA definition of service animal?

Remember how, under the ADA, individually trained dogs and miniature horses and are the only species of animal that may qualify as service animals?

Remember how the ADA expressly precludes an emotional support animal from qualifying as a service animal?

None of that is true under the Fair Housing Act or Section 504.

Earlier in this article, two exceptions known as direct threat and fundamental alteration were mentioned. Direct threat can mean, for example, a dog which has exhibited tendencies to attack, knock someone over, and bite them. A direct threat like that is obvious. But direct threat can also have a more subtle definition.

For example, when an assistance animal is permitted to deposit fecal material in a common area, and that waste is not promptly removed and cleaned up, it can be argued such a situation poses a health threat to people using that common area, particularly when the common area is where children might play on the ground.

That health threat may, depending on its severity, become a direct threat. If the disabled resident is not able to clean the

waste from their assistance animal from the common area themselves, it falls on the tenant, not the landlord, to secure the services of someone to do the cleaning for them.

If the owner of an assistance animal repeatedly fails to meet the cleanup burden, this could result in the landlord seeking removal of the animal (and perhaps its owner). Use of the detailed TAA Animal Addendum, for example, when an assistance animal resides at the multi-family community, is of critical importance.

The concept of fundamental alteration can also be a slippery one. First, analyze a fundamental alteration from the standpoint of the goods and services offered to other tenants. When animals are not involved, a good example of a fundamental alteration is a request to maintenance staff to run errands for elderly tenants who are mobility impaired. This can be considered a fundamental alteration to the goods or services offered to the tenants by a typical apartment community.

When animals are involved, a good example of a fundamental alteration is a situation where a dog “incessantly nuisance barks” and therefore keeps neighbors awake at night. This situation, arguably, results in a fundamental alteration. If not eliminated, this situation could result in a landlord becoming authorized to ban an overly noisy and uncontrolled animal, even an assistance animal, from the premises.

Go back to the two permissible initial inquiries under the FHA and Section 504. They deal with whether the person making the request has a disability, and whether the person making the request has a disability-related need for an assistance animal. How do you gather the information to answer the first question, the existence of a disability? If the disability is not readily apparent or known to the housing provider, the person claiming to have the disability may be asked to submit

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reliable documentation of a disability (as well as their disability-related need for an assistance animal).

On the other hand, if the disability is readily apparent or known, but the disability-related need for the assistance animal is not, the housing provider may only ask the individual to provide documentation of the requesting person’s disability-related need for an assistance animal.

A housing provider may not ask the tenant or applicant, however, to provide documentation showing either the disability or the disability-related need for an assistance animal if the disability, or the disability-related need, is either readily apparent or is already known to the landlord.

Two important key phrases, then, are readily apparent and known to the landlord. Each is to be applied to both the disability and the disability-related need for the animal.

You are within your rights to ask someone who is seeking a reasonable accommodation for an assistance animal to provide documentation from a professional in the medical or social services area. When the request which is made to you is for an assistance animal that provides emotional support, documentation may be requested from a physician, psychiatrist, social worker, or other mental health professional.

You may insist, within reason, that such documentation address how, and conclude that, the animal provides emotional support that alleviates one or more of the identified symptoms or effects of an existing disability which the requesting individual currently suffers from. Such documentation will generally suffice if it establishes that the particular individual has a disability, and that the specific animal you are being asked to permit will provide disability-related assistance or emotional support. The disability and the need must correspond. There must be a clear nexus between the two.

This type of documentation, however, may not be requested from the tenant or applicant if the disability, or disabilityrelated need, is readily apparent or already known to the provider. In addition, no housing provider may ask an applicant or tenant to provide them access to the requesting party’s medical records. No housing provider, moreover, may ask medical providers of an impaired applicant or tenant to provide detailed or extensive information or documentation of the person’s disabilities. When you make those inquiries, you often find yourself on a slippery slope. The www.austinaptassoc.com

determination you must make involves an individualized assessment; but your ability to gather information to make such assessment is greatly impaired.

Know this: Animal restrictions (e.g. affecting breed, size, weight, and number) alone cannot be used to deny or limit housing to people with disabilities who require the use of an assistance animal because of their disability. HUD states that housing providers must grant reasonable accommodations in such instances, in accordance with the law.

That law does have some exceptions.

Direct threat and fundamental alteration are two of the most obvious. Causation of an undue burden is another.

One more thing is critical. Once the accommodation request has been granted, and the animal which is to serve and assist begins living on the property, there is a continuing possibility that a once qualified assistance animal may forfeit its ability to remain on your property. The examples given above, involving direct threat and fundamental alteration, can easily arise once the request for accommodation has been granted, and the animal is living in your community. Where the animal becomes out of control, and its handler does not take effective action to control it, is another example which frequently arises in connection with the concept

of direct threat. Once again, use of the TAA Animal Addendum, with its leash and control requirements, is of critical importance.

Stated another way, analysis of the accommodation request for a service animal does not end once the decision is initially made to permit the animal to live at the community. The owner of that animal has an ongoing duty to ensure that the health or safety of others is not directly threatened by the assistance animal. The animal’s owner must continuously ensure that the assistance animal is not causing physical damage to the property of others.

Simply because an assistance animal lives on your property, you and the others who live in the multi-family community are neither required nor expected to tolerate direct threats, severe damage to the property of others, or situations which require fundamental alterations.

Assistance animals are vitally important in reducing barriers, promoting independence, and improving quality of life for people with disabilities, notes HUD. This is absolutely true. Yet, as this author has previously commented in his Law in Order: The Warren Report, entitled More Than Meets the Seeing-Eye Dog (published in the July/August 2014 issue of Window magazine), fake service dogs have become a common and rapidly

growing problem. By understanding the concepts set forth in this article, you won’t become the next victim of a service animal scam.

BILL WARREN is an Austin lawyer, and a Member of the Austin Apartment Association, whose practice areas include landlord-tenant, housing discrimination defense, collections, litigation in all courts, employment, consumer protection, lease and contract drafting and negotiations, and wills. He is Board Certified in Civil Trial Law by the Texas Board of Legal Specialization, and is a Fellow of the College of the State Bar of Texas. Mr. Warren is legal counsel to the Austin Apartment Association and a founding member of the Legal Counsel Advisory Council of the Texas Apartment Association. He regularly, and on a statewide basis, represents property owners and managers, vendors and others who regularly serve the real estate and multi-housing industry. Bill is a frequent author and lecturer, and has published more than 100 articles on multi-housing industry and fair housing issues. He can be reached at Warren Law Firm, 1011 Westlake Drive, Austin, Texas 78746, (512)347-8777, or through his website at www.WLFtexas.com.

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EDUCATION OPPORTUNITIES

40

education opportunities LEARN AT LUNCH WITH ACT SECURITY GROUP

Want more?

March 17 12:00 p.m. - 1:00 p.m.

Speaker ACT Security Group AAA - 8620 Burnet Rd. #475 FREE and for only AAA on-site members to attend Worth 1 CECs toward your designation renewal

The Learn at Lunch seminars are quick, one-hour sessions exclusively for AAA on-site members. In March, ACT’s topic of discussion is, “Security Regulations and Issues”. Can’t leave the office? Select the “attend via webinar” registration option.

Visit austinaptassoc.com/ education for more class info and to register

• Security services are regulated by the State of Texas • Details on licensing requirements • Various issues regarding authority of security officers • Security services vs. off duty police

MAINTENANCE FOR MANAGERS

March 29 8:30 a.m. - 11:30 a.m.

Speaker Angel Davila, CAMT, Rainier Management AAA - 8620 Burnet Rd. #475 $70 for AAA members - FREE for ACE subscribers Worth 3 CECs toward your designation renewal This seminar is specifically designed for community managers and regional property managers but is open to assistant managers who are ready to take their career to the next level. The course will cover maintenance terminology, budget considerations and good leadership principles and practices to effectively lead a service team.

ROI EXCHANGE: MAINTENANCE BEST PRACTICES, MAKE-READY AND MAINTENANCE 101

March 29 12:00 p.m. - 1:00 p.m.

Speaker Angel Davila, CAMT, Rainier Management AAA - 8620 Burnet Rd. #475 FREE and for only AAA IRO members to attend Worth 1 CECs toward your designation renewal A peer-to-peer meet-up of AAA independent rental owner members. In March, Angel Davila, CAMT, Rainier Management, will lead the discussion on Maintenance Best Practices, Make-ready and Maintenance 101. ROI (Rental Owners & Investors) Exchange is a FREE meeting for Rental Owners & Investors to connect with each other. You can attend the meeting in-person or via live webinar.

Windows • March/April 2016

FAIR HOUSING WITH ATTORNEY DAVID FRITSCHE

April 20 8:30 a.m. - 11:30 a.m.

Speaker Attorney David Fritsche AAA - 8620 Burnet Rd. #475 $70 for AAA members - FREE for ACE subscribers Worth 3 CECs toward your designation renewal Topics of discussion include:

• Hearing Impaired Testing by the Austin Tenant’s Council • The Latest on Rules Restricting Children’s Use of Amenities • The New HUD Rule on “Quid Pro Quo” and Hostile Environment Harassment • Limited English Proficiency Complaints Under National Origin • Pitfalls for Maintenance and Other On-Site Personnel • How to push back within your rights on companion, assistive and service animals • Expansion of Protected Classes: ° Status of Austin’s “Source of Income” classification as

revised by SB 267 ° HUD Regulatory Expansion • How to respond when a complaint is threatened or filed • Understanding and Using the HUD/DOJ Statements on Modifications and Accommodations • Hoarding Disorder: The disability and your duties to other residents • Q&A www.austinaptassoc.com www.austinaptassoc.com

HANDS-ON AC: NORTH SESSION

Learn about A/C functions, parts, troubleshooting, and preventative maintenance in a HANDS ON environment, at a convenient North location.

HANDS-ON AC: SOUTH SESSION

April 27 8:30 a.m. - 11:30 a.m.

Presented by Century A/C Supply Centennial Place Apartments – 7001 South Congress Ave. $70 for AAA members - FREE for ACE subscribers Worth 3 CECs toward your designation renewal

LEARN AT LUNCH WITH NATIONWIDE EVICTION

April 21 12:00 p.m. - 1:00 p.m.

Speaker Nationwide Eviction AAA - 8620 Burnet Rd. #475 FREE and for only AAA on-site members to attend Worth 1 CECs toward your designation renewal

The Learn at Lunch seminars are quick, one-hour sessions exclusively for AAA on-site members. In April, Nationwide Eviction’s topic of discussion is, “Evictions Best Practices and Process Review”.

Learn about A/C functions, parts, troubleshooting, and preventative maintenance in a HANDS ON environment, at a convenient South location.

NALP DESIGNATION COURSE

April 5-7 8:30 a.m. – 4:30 p.m.

Presented by Jackie Ramstedt, CAM, CAPS, CAS, Ramstedt Enterprises AAA - 8620 Burnet Rd. #475 $369 for AAA members - Discount for ACE subscribers Registration must be received and paid for by March 29.

EDUCATION OPPORTUNITIES

April 26 8:30 a.m. - 11:30 a.m.

Presented by Century A/C Supply Woodchase Apartments – 8524 Burnet Rd. $70 for AAA members - FREE for ACE subscribers Worth 3 CECs toward your designation renewal

• 4 Keys to Successful Evictions • How to collect faster and reduce tenant delinquency • Standard Eviction process and review • Standardizing and Streamlining Multi and Single Family Evictions

Questions?

Contact AAA Director of Education Ariel Zimmerman at ariel@austinaptassoc.com or 512-323-0990

Leasing professionals are the first people prospective residents meet, and often their only gauge of the property staff. This course is designed to teach these professionals skills to help them become top producers.

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41

16 QUESTIONS FOR MANAGERS

42

16

questions for managers

This month, we ask “16 Questions” of Anthony Collins, Property Manager at The Edge Apartments in San Marcos, Horizon Realty Advisors 1. Property name & management company? The Edge, Horizon Realty Advisors

6. Where’s the best place to grab lunch around your property?

Gill’s Broiler

2. Does your property have a nickname? No.

7. Favorite breakfast taco joint?

Lolita’s Taco Stand

3. How many units?

553 beds

8. What recent improvements have been made (in units or externally)?

Replaced all roofs and we are starting to renovate each building, too.

4. How many people work on your property?

10 5. What’s the best feature of your property?

Amenities and a running trail

9. Which COMP is your favorite?

The Outpost

The Residential Perimeter Security Specialists

10. What’s the best thing about your location?

Location to Texas State 11. What is your favorite resident event/function?

Free Food Fridays 12. What are your busiest hours?

2-5pm 13. What’s the most bizarre or best thing you’ve heard from a resident?

“My roommate ate my cat.” (Did not happen, though.)

14. What is your favorite AAA event/ function?

Vegas Night 15. Which AAA committees have you joined or been a part of/would like to join? n/a

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512-296-2671

www.austinestategate.com anthony@austinestategate.com

Windows • March/April 2016

16. Who is a role model you look up to and why?

Dr. George Ray McEachern. He is the Godfather for Pecan Farmers and I have learned so much from him and the science behind having a successful orchard.

Are you a manager and want to answer our 16 Questions? Contact Jennifer at Jennifer@austinaptassoc.com. www.austinaptassoc.com

WE WANT YOUR QUESTIONS! What do you want to know about Moving Up in the Multifamily World?

At the TAA Education Conference & Lone Star Expo in Houston this April, we’re hosting a special bonus session for Next Gen attendees (39 and younger) with a panel of industry pros.

This session will be held Friday, April 15 at the George R. Brown Convention Center, followed by a Next Gen Networking Reception at the Hilton Americas-Houston Hotel. Visit www.

taa.org to register for the Conference, or for more information.

Friday, April 15—3:15-4:30 p.m., George R. Brown Convention Center Moving Up in the Multifamily World: Q&A with Industry Leaders Moderator: Ian Mattingly, CPM, President, LumaCorp, Inc. Panelists: Mike Clark, HCCP, Principle, Alpha-Barnes Real Estate Services Suan Tinsley, Managing Director, Vesta Management Services, LLC

Jerry Winograd, Principle, Judwin Properties Have a question for our panelists?

Tweet your question to @TAAConference with #TAANextGen by March 25.

We’ll add your questions to the mix of topics our panelists address.

We may also use them as conversation starters on TAA social media, or to craft content for TAA publications.

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Heather Cotten....................... 512-326-1133 Chelsea Kneeland..................(469-662-3097

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Catalyst Marketing & Design Jamie Matusek....................... 512-579-5461 Advertising-Internet Apartment Data Services Inc Bruce McClenny..................... 800-595-8730 Apartment List James Wiersma...................... 404-735-1288

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Bartley Construction Dennis Bartley........................ 512-303-9688 Apartment/Multi Family Investments SMART Apartment Data Nicole Williams....................... 713-304-3285 Appliance Replacement

Catalyst Marketing & Design Jamie Matusek....................... 512-579-5461

Appliance Warehouse Tina LeBlanc........................... 512-748-7515

Citywide Apartment Locators Susan Albertson..................... 512-835-7368

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Realtor.com Carol Andrews........................ 281-460-6307 RentPath

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Visual Marketing Ann Poehl............................... 512-918-0131 Air Duct Cleaning 360 Energy Savers Moore McDonough................ 512-474-8999 Blackmon Mooring of Austin Serena Nikonowicz................. 512-574-8043

Jansen International, LLC Charles Dale........................... 800-779-8714

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Appliance Parts Company David Gefrovich ....................(512-655-2726 Ferguson Commercial MRO Michael Moore....................... 512-848-8337 HD Supply Kendall Wood......................... 512-584-7432 Luxe Appliances Mitchell Andrus...................... 512-940-1023 Maintenance Supply HQ Jeff Feldhaus........................... 512-335-6700

PRODUCTS & SERVICES DIRECTORY

Fox Service Company James Bagby........................... 512-442-6782

Advertising-Direct Mail

Appliances-Leasing Appliance Warehouse Tina LeBlanc........................... 512-748-7515 AZUMA Leasing Clint Borchgardt...................... 800-707-1188 Luxe Appliances Mitchell Andrus...................... 512-940-1023 Appliances-Refinishing Quality Surface Solutions,Inc. Karma Delgado....................... 512-441-2909 Appliances-Supplies & Parts Appliance Parts Company David Gefrovich ....................(512-655-2726 Century A/C Supply Travis Fowler........................... 512-584-3713 Chadwell Supply Michael Stewart..................... 888-341-2423 Johnstone Supply - Austin T Lambdin............................... 512-834-0346

Windows • March/April 2016

45

Robert Madden Industries Tiffany Paluso......................... 512-837-8521

Vamvoras, Ltd Jeff Fox.................................... 512-994-7527

Asphalt-Seal Coating Striping & Repairs

Roto-Rooter Service Co. Jason Carter............................ 512-836-8925

Builders & Developers

A Plus Asphalt & Concrete Art Aja.................................... 512-251-8920

Vamvoras, Ltd Jeff Fox.................................... 512-994-7527

Ingenium Construction Company Todd Gold............................... 512-721-0366

Advanced Asphalt Applications Seth Ritta................................ 512-539-7744

Balcony Repair

Building Inspection Service

All-Cor Services Steve Wingo........................... 512-826-4542

Bartley Construction Dennis Bartley........................ 512-303-9688

Bartley Construction Dennis Bartley........................ 512-303-9688

Camp Construction Peter Flynn............................. 512-394-1111

Camp Construction Peter Flynn............................. 512-394-1111

Ingenium Construction Company Todd Gold............................... 512-721-0366

JMI Contractors Melissa Vale............................ 210-492-8181

Building Materials

Alpha Paving Industries LLC Bobby Edwards....................... 512-605-9937 APAC Wheeler Coatings & Asphalt, Inc

Kim Tiefke............................... 512-861-7100

Austin Materials Adam Cantando...................... 512-251-3713 Contractors Asphalt Randy Welch........................... 512-388-9540 Integrity Paving & Coatings Jessica Holly............................ 512-853-9009 Jenko Asphalt & Concrete, LLC Chris Jenkins........................... 817-312-0256 Lone Star Paving Jim Ramming.......................... 512-428-5778

PRODUCTS & SERVICES DIRECTORY

Mtech..................................... 512-929-7090

Westhill Paving Inc. Chad Reynolds........................ 512-353-1432 Attorneys Avera Law Firm, PLLC Robert Avera........................... 512-297-9399 John Daves & Associates, PLLC John Daves.............................. 512-346-6000 Law Offices of Brian P Cweren Brian Cweren.......................... 713-622-2111 Law Offices of R. David Fritsche David Fritsche......................... 210-227-2726 Snell Law Firm, PLLC, The Jason Snell.............................. 512-477-5291 Troilo Law Firm, P.C. Arthur Troilo........................... 512-391-9117 Warren Law Firm Bill Warren.............................. 512-347-8777 Awnings & Canopies-Dealers The Chism Company, Inc Bill Colby................................. 512-440-0606

B Backflow Testing Ace Fire Equipment

Rick Baughman....................... 512-835-2020

Airco Mechanical Brandi Dathe........................... 512-837-2917 Firetrol Protection Systems, Inc. John Rogers............................ 512-687-0115 Fox Service Company James Bagby........................... 512-442-6782

Protractor Services Maisie Dickerson...................(512-282-5722

Glidden Paints - The Home Depot Business Line Becky Silco.............................(830-302-8452

Swift Access Control Mario Vasquez........................ 512-470-7575

McKillican Kevin Slabaugh....................... 512-828-5800

Banking/Business TruWest Credit Union Hal Solomon........................... 512-763-9266 Banks Bank Financial John Manos............................ 630-242-7212 Barbecue Equipment & Supplies Bar-B-Clean Mathew Wanyama................. 512-800-4772 Bathtub & Sink-Porcelain Repair & Refinishing Quality Surface Solutions,Inc. Karma Delgado....................... 512-441-2909 Surface Connection Mike Canfield.......................... 512-507-8202 Bathtub-Fiberglass Repair & Refinishing Quality Surface Solutions,Inc. Karma Delgado....................... 512-441-2909 Surface Connection Mike Canfield.......................... 512-507-8202 Blinds-Mini/Vertical Sales & Service Classic Same Day Blinds Reed Way............................... 512-926-7700 Ferguson Commercial MRO Michael Moore....................... 512-848-8337 HD Supply Kendall Wood......................... 512-584-7432 Maintenance Supply HQ Jeff Feldhaus........................... 512-335-6700 Boiler Repair & Installation Airco Mechanical Brandi Dathe........................... 512-837-2917 All-Cor Services Steve Wingo........................... 512-826-4542 Roto-Rooter Service Co. Jason Carter............................ 512-836-8925

46 Windows • March/April 2016

C Cabinet Installation Camp Construction Peter Flynn............................. 512-394-1111 Gold Star Cabinets & Countertops Trojan Tidwell......................... 512-251-9279 Quality Surface Solutions,Inc. Karma Delgado....................... 512-441-2909 Cabinet Refinishing Camp Construction Peter Flynn............................. 512-394-1111 Central Renovations Solutions Jeff Calvery............................. 469-567-2400 Quality Surface Solutions,Inc. Karma Delgado....................... 512-441-2909 Cabinets-Wholesale Gold Star Cabinets & Countertops Trojan Tidwell......................... 512-251-9279 McKillican Kevin Slabaugh....................... 512-828-5800 VIMA Decor, Ltd Maia Jimenez.......................... 512-522-8130 Cable TV Grande Communications Dana Ruff................................ 512-878-4000 Time Warner Cable Javier Salinas.......................... 877-859-9922 Career Apparel Ice Blue Advertising Chuck Littlepage..................... 832-437-0904 Carpenters Bartley Construction Dennis Bartley........................ 512-303-9688 J4 Development Chris Burgy............................. 512-380-1242

www.austinaptassoc.com

JMI Contractors Melissa Vale............................ 210-492-8181

Capitol Floor Brett Weiss............................. 512-339-1555

Radley Staffing Jon Lantrip.............................. 512-502-3030

Carpet Warehouse Matt Naylor............................ 512-335-8138

Carpet, Upholstery & Hard Surface Cleaning

Colors Unlimited

Blackmon Mooring of Austin Serena Nikonowicz................. 512-574-8043

Criterion Brock Julie Builta.............................. 512-520-2559

Service Depot Jeffers Haile............................ 512-832-8200

Dixie Carpet Installation, Inc Tristian Schwenke................... 512-442-6927

Spot Be Gone Eric Ho.................................... 512-788-8763

Floor King, Inc Roy Whitaker.......................... 512-346-7034

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Carpet-Cleaning Equipment & Supplies

Lone Star Carpet Lee Moerbe............................ 512-836-9311

Affinity Carpet Cleaning Inc Angie Salazar.......................... 281-445-8783 Carpet Cleaning Repair Dyeing Service Affinity Carpet Cleaning Inc Angie Salazar.......................... 281-445-8783

Cleaning Network Ben Clattenburg...................... 512-743-1040 Colors Unlimited

Rob Tatrow............................. 512-339-3023

First Choice Carpet Care Craig Beaver........................... 512-377-2266 Indigo Painting & Cleaning Stan Smith.............................. 512-552-8825 Platinum Carpet Restoration Kenny Quint............................ 512-496-2435 Powerhouse Carpet Cleaning & Flooring Sherri Faust............................. 512-441-0800 Quality Service of Texas, Inc Jessica Hernandez.................. 512-244-2777 Service Depot Jeffers Haile............................ 512-832-8200 UCS Ben Wells................................ 512-385-6600 Carpet-Deodorizing Blackmon Mooring of Austin Serena Nikonowicz................. 512-574-8043

Nick Lange.............................. 512-833-6399

McMahan’s Flooring, Inc Brenda Carpenter................... 855-472-7585 Rasa Floors

Daniel Pena............................ 512-371-9966

Redi Carpet Marty Fanning........................ 512-383-1314 Sherwin Williams Company Jay Piersall.............................. 512-844-2309 Carpet-Water Extraction Affinity Carpet Cleaning Inc Angie Salazar.......................... 281-445-8783 Belfor Property Restoration John Keenan........................... 512-610-3015 Blackmon Mooring of Austin Serena Nikonowicz................. 512-574-8043 Cleaning Network Ben Clattenburg...................... 512-743-1040 Colors Unlimited

Rob Tatrow............................. 512-339-3023

First Choice Carpet Care Craig Beaver........................... 512-377-2266 Platinum Carpet Restoration Kenny Quint............................ 512-496-2435 Powerhouse Carpet Cleaning & Flooring Sherri Faust............................. 512-441-0800 Service Depot Jeffers Haile............................ 512-832-8200

Colors Unlimited

Spot Be Gone Eric Ho.................................... 512-788-8763

Indigo Painting & Cleaning Stan Smith.............................. 512-552-8825

UCS Ben Wells................................ 512-385-6600

Rob Tatrow............................. 512-339-3023

Service Depot Jeffers Haile............................ 512-832-8200 UCS Ben Wells................................ 512-385-6600 Carpet-Sales & Installation Arbor Contract Carpet Mitchell Lalonde..................... 512-422-3404

Carports Swift Access Control Mario Vasquez........................ 512-470-7575 The Chism Company, Inc Bill Colby................................. 512-440-0606 Caterers Pok-e-Jo’s Smokehouse Jeri Keister.............................. 512-833-0212

www.austinaptassoc.com

Ferguson Commercial MRO Michael Moore....................... 512-848-8337 Maintenance Supply HQ Jeff Feldhaus........................... 512-335-6700 Chemical Water Treatment Mueller Water Conditioning Inc Michael Kingsbury.................. 210-490-4040 Poolsure Lisa Simpson..........................(281-914-0284 Chimney Cleaning & Repair Top Hat Chimney Sweeps, LLC Royal Pore............................... 512-252-3690 Cleaning Service Bio-One Austin Matt Mistica........................... 512-897-9193 Centex Painting, Inc. Jilmer Paz................................ 512-554-8303 Complete Cleaning Services Rafel Prado............................. 512-317-2546 Excalibur Painting, Inc Omar Reyes............................ 512-459-8600 Indigo Painting & Cleaning Stan Smith.............................. 512-552-8825 Maid Of Honor, Inc John Hartley........................... 512-323-6243 Quality Service of Texas, Inc Jessica Hernandez.................. 512-244-2777 UCS Ben Wells................................ 512-385-6600 Cleaning Service-Crime Scene Bio-One Austin Matt Mistica........................... 512-897-9193 Blackmon Mooring of Austin Serena Nikonowicz................. 512-574-8043

PRODUCTS & SERVICES DIRECTORY

Carpet Warehouse Matt Naylor............................ 512-335-8138

Rob Tatrow............................. 512-339-3023

Ceiling Fans

CG Environmental - The Cleaning Guys, LLC Chad Liles............................... 855-483-8181 Crime Clean of Texas Deborah Gerhards.................. 512-669-2999 Micro Services Anthony Allbritain.................. 512-663-5752 UCS Ben Wells................................ 512-385-6600 Collection Agencies National Credit Systems, Inc Kristin Muse............................ 800-367-1050 Tenant Tracker, Inc Troy Pate................................. 800-658-9369 The Phoenix Recovery Group Kelly Tant................................ 210-822-8272 Collections Nationwide Eviction Eddie Young............................ 512-551-0357 ResidentCheck Ian McIntosh........................... 800-491-2580

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The Phoenix Recovery Group Kelly Tant................................ 210-822-8272

Premium Cuts Lawn Service & Maint.

Jeannette Wagoner................ 512-252-2264

Quality Surface Solutions,Inc. Karma Delgado....................... 512-441-2909

Commercial Lending

Sundek of Austin Rick Hubbard.......................... 512-928-8000

Surface Connection Mike Canfield.......................... 512-507-8202

Concrete Scoring & Staining

Counter Tops-Granite

TruWest Credit Union Hal Solomon........................... 512-763-9266

Capitol Floor Brett Weiss............................. 512-339-1555

Gold Star Cabinets & Countertops Trojan Tidwell......................... 512-251-9279

Commercial Real Estate

Lone Star Carpet Lee Moerbe............................ 512-836-9311

Sunstone, Inc Marty Lowe............................ 214-678-0552

Construction Management Consultants

Credit Reporting Agencies

Bartley Construction Dennis Bartley........................ 512-303-9688

AmRent Lisa Rusie................................ 512-219-7806

Ingenium Construction Company Todd Gold............................... 512-721-0366

National Credit Systems, Inc Kristin Muse............................ 800-367-1050

Reconstruction Experts Amber Pember....................... 512-590-0647

National Tenant Network Stacy Howell........................... 800-801-1371

Construction-General

Tenant Tracker, Inc Troy Pate................................. 800-658-9369

Bank Financial John Manos............................ 630-242-7212

TruWest Credit Union Hal Solomon........................... 512-763-9266 Computer-Online Service & Internet Grande Communications Dana Ruff................................ 512-878-4000 Computer-Software & Service Blue Moon Software Javier Gonzalez....................... 512-322-0460 RealPage, Inc. Stacey Blackwell..................... 972-820-3000

PRODUCTS & SERVICES DIRECTORY

ResMan Amanda Mabrey..................... 972-349-1406 Yardi Systems Tracy Ayres............................. 805-699-2040 Concrete Contractors A Plus Asphalt & Concrete Art Aja.................................... 512-251-8920 All-Cor Services Steve Wingo........................... 512-826-4542

All-Cor Services Steve Wingo........................... 512-826-4542 AYS Capital & Renovations, LLC Joey Susan.............................. 512-454-5704

Liberty Group, The Shonna Marquis..................... 512-225-1860

Branch Construction Services Michael Martin....................... 512-371-4194

Tenant Tracker, Inc Troy Pate................................. 800-658-9369

Camp Construction Peter Flynn............................. 512-394-1111 Capitol Construction / CPC Barbara Crawford................... 512-289-0227

APAC Wheeler Coatings & Asphalt, Inc

Crestmark Construction Services Brenda Nite............................ 713-426-6161

Capitol Construction / CPC Barbara Crawford................... 512-289-0227

Falcon Construction USA Brent McGrath........................ 512-610-1124

Kim Tiefke............................... 512-861-7100

FIDUS Construction Services Lauren Hudler........................(512-590-2707 Integrity Paving & Coatings Jessica Holly............................ 512-853-9009 Jenko Asphalt & Concrete, LLC Chris Jenkins........................... 817-312-0256 Sungrow Landscape Services Patrick Goulding..................... 512-331-1700 Westhill Paving Inc. Chad Reynolds........................ 512-353-1432 Concrete Repair & Resurfacing A Plus Asphalt & Concrete Art Aja.................................... 512-251-8920

Global Restoration Services Eric DeLeon............................ 210-347-8431 Ingenium Construction Company Todd Gold............................... 512-721-0366 JMI Contractors Melissa Vale............................ 210-492-8181 Renaissance Contracting, LLC Anthony Mullens.................... 512-691-9047 Shepperd Construction Stephen Morse....................... 512-333-0897 TPI Painting, Inc Al Torres.................................. 713-668-7986 Copier/Printers

APAC Wheeler Coatings & Asphalt, Inc

Knight Office Solutions of Austin, LLC Troy Nguyen............. 512-617-7080 ext. 137

Integrity Paving & Coatings Jessica Holly............................ 512-853-9009

Corporate Housing

Kim Tiefke............................... 512-861-7100

Jenko Asphalt & Concrete, LLC Chris Jenkins........................... 817-312-0256

Criminal Record Search

Home Place Apartment Search Mike Stotts............................. 512-258-5200 Counter Top Installation

KoolCote of Texas Stacy Perlinger........................ 512-251-5740

Gold Star Cabinets & Countertops Trojan Tidwell......................... 512-251-9279

Lone Star Paving Jim Ramming.......................... 512-428-5778

Counter Top Refinishing McKillican Kevin Slabaugh....................... 512-828-5800

48 Windows • March/April 2016

D Deck Builders A-1 Service/Prop Maint Contractors Ron Little................................ 512-443-2222 Bartley Construction Dennis Bartley........................ 512-303-9688 Ingenium Construction Company Todd Gold............................... 512-721-0366 JMI Contractors Melissa Vale............................ 210-492-8181 Decks KoolCote of Texas Stacy Perlinger........................ 512-251-5740 Sungrow Landscape Services Patrick Goulding..................... 512-331-1700 Demolition Contractors JMI Contractors Melissa Vale............................ 210-492-8181 Reconstruction Experts Amber Pember....................... 512-590-0647 Descaling Superior Descaling Inc - SDI John Bune............................... 512-748-9480 Detention Pond Maintenance & Recovery Sungrow Landscape Services Patrick Goulding..................... 512-331-1700 Directories & Guides For Rent Media Solutions

Heather Cotten....................... 512-326-1133

www.austinaptassoc.com

RentPath

Electronic Rent Collection

Energy Conservation Consultation

Doors & Door Products

ResMan Amanda Mabrey..................... 972-349-1406

1st Choice Energy David Malone......................... 512-345-0956

E-Mail Video Marketing Solutions

Energy Service

Capture The Market Beth Doty............................... 866-778-7719

1st Choice Energy David Malone......................... 512-345-0956

Emergency Phones

360 Energy Savers Moore McDonough................ 512-474-8999

Chelsea Kneeland..................(469-662-3097 Cedar Park Overhead Doors Todd Gilstrap.......................... 512-335-7441 Doors/Patio Ameristar Screen and Glass C J Reed.................................. 512-910-3050

Kings III Emergency Communications Gary Weldon........................... 512-992-4134

Airco Mechanical Brandi Dathe........................... 512-837-2917

On Guard, Inc Bill White................................ 713-664-8273

Drainage Contractors

Emergency Water Services

A Plus Asphalt & Concrete Art Aja.................................... 512-251-8920

Belfor Property Restoration John Keenan........................... 512-610-3015

Complete Landscapes, Inc.

Susan Bishop.......................... 512-252-0141

Blackmon Mooring of Austin Serena Nikonowicz................. 512-574-8043

Premium Cuts Lawn Service & Maint.

Jeannette Wagoner................ 512-252-2264

Camp Construction Peter Flynn............................. 512-394-1111

Sungrow Landscape Services Patrick Goulding..................... 512-331-1700

UCS Ben Wells................................ 512-385-6600

Dry Cleaning Services

Employee Screening

MW Cleaners Frank Duffy............................. 281-734-5104

Liberty Group, The Shonna Marquis..................... 512-225-1860

Dryer Vent Cleaning

Tenant Tracker, Inc Troy Pate................................. 800-658-9369

Blackmon Mooring of Austin Serena Nikonowicz................. 512-574-8043

Employment Agencies-Permanent

Austin Energy Jaime Gomez.......................... 512-482-5332 Blackmon Mooring of Austin Serena Nikonowicz................. 512-574-8043 Seelye Management Andrew Seelye........................ 512-619-9956 Entertainment Apartment Life Randy Ginnan......................... 817-685-2963 FunFlicks Outdoor Movies Darrell Landers....................... 512-501-6362 Mood Texas Robyn Mercer......................... 512-420-3244 Evictions Law Offices of Brian P Cweren Brian Cweren.......................... 713-622-2111 Law Offices of R. David Fritsche David Fritsche......................... 210-227-2726

Top Hat Chimney Sweeps, LLC Royal Pore............................... 512-252-3690

BG Staffing

Nationwide Eviction Eddie Young............................ 512-551-0357

Drywall Contractors

Hire Priority Staffing Loa McManus......................... 512-338-4473

Executive Search Services

Quality Service of Texas, Inc Jessica Hernandez.................. 512-244-2777 VLA Construction, LLC Uriel Villasenor....................... 512-986-8269 Drywall Equipment & Supplies PPG Pittsburgh Paints Gregory Wagner..................... 512-827-6292

E Electric-Contractors All-Cor Services Steve Wingo........................... 512-826-4542

Jennifer Rhoder...................... 512-481-1234

Liberty Group, The Shonna Marquis..................... 512-225-1860 Employment Agencies-Temporary BG Staffing

Jennifer Rhoder...................... 512-481-1234

Hire Priority Staffing Loa McManus......................... 512-338-4473 Liberty Group, The Shonna Marquis..................... 512-225-1860 Radley Staffing Jon Lantrip.............................. 512-502-3030 Star Personnel Victor Garcia........................... 832-242-6800

Facility Innovations Group, LLC Ed Fahrenkrug........................ 512-655-3676

Employment Services

Fox Service Company James Bagby........................... 512-442-6782

Hire Priority Staffing Loa McManus......................... 512-338-4473

Lightning Electrical, LLC Rick Morgan........................... 512-569-8550

Liberty Group, The Shonna Marquis..................... 512-225-1860

Mtech..................................... 512-929-7090

Radley Staffing Jon Lantrip.............................. 512-502-3030

Electric-Equipment & Supplies HD Supply Kendall Wood......................... 512-584-7432 Maintenance Supply HQ Jeff Feldhaus........................... 512-335-6700

Energy Auditing

Hire Priority Staffing Loa McManus......................... 512-338-4473 Liberty Group, The Shonna Marquis..................... 512-225-1860 Exercise Equipment-Dealers Advanced Exercise Equipment Ryan McAfee.......................... 512-800-0959

PRODUCTS & SERVICES DIRECTORY

Drain & Sewer Cleaning

Comm-Fit Marcus Ling............................ 512-378-3581 Fit Supply Jen Waterman........................ 512-971-7399 Marathon Fitness Demariee Anderson............... 800-391-9496 Exercise Equipment-Service & Repair Advanced Exercise Equipment Ryan McAfee.......................... 512-800-0959 Comm-Fit Marcus Ling............................ 512-378-3581 Fit Supply Jen Waterman........................ 512-971-7399 Marathon Fitness Demariee Anderson............... 800-391-9496

1st Choice Energy David Malone......................... 512-345-0956

www.austinaptassoc.com

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F Fences & Rails 2 S-D, Inc. Kevin Seelhammer.................. 830-627-2734 All-Cor Services Steve Wingo........................... 512-826-4542 Associated Time & Parking Patrick Dolan.......................... 512-693-9200 C&C Access Co, LLC Roy Cornelison........................ 512-983-8094 Camp Construction Peter Flynn............................. 512-394-1111 Falcon Construction USA Brent McGrath........................ 512-610-1124 Meyer Smith, Inc Walt Meyer............................. 512-472-0505

PRODUCTS & SERVICES DIRECTORY

Premium Cuts Lawn Service & Maint.

Jeannette Wagoner................ 512-252-2264 Swift Access Control Mario Vasquez........................ 512-470-7575 Financing TruWest Credit Union Hal Solomon........................... 512-763-9266 Fire Alarm System Monitoring

Western States Fire Protection Eric Watson............................ 512-832-8069

Fire Sprinkler Systems-Installation Service & Inspection

Fire Extinguishers

AAA Fire & Safety Equipment Co, Inc Tess Jimenez........................... 512-626-1917

Ace Fire Equipment

Rick Baughman....................... 512-835-2020 Auto-Out Cooktop Fire Protection Robin Williams........................ 817-924-1370 Firetrol Protection Systems, Inc. John Rogers............................ 512-687-0115 GSC Fire & Security Mark Cummings..................... 512-697-8723 StoveTop FireStop Joanna Osborne...................... 817-870-8081 Western States Fire Protection Eric Watson............................ 512-832-8069 Fire Hydrant Inspection Repair Service & Testing

Texas Star Fire Systems, LLC Mark Procyk........................... 512-354-1000 Western States Fire Protection Eric Watson............................ 512-832-8069 Fire Alarm Systems AAA Fire & Safety Equipment Co, Inc Tess Jimenez........................... 512-626-1917

Texas Star Fire Systems, LLC Mark Procyk........................... 512-354-1000

Belfor Property Restoration John Keenan........................... 512-610-3015

Western States Fire Protection Eric Watson............................ 512-832-8069

Blackmon Mooring of Austin Serena Nikonowicz................. 512-574-8043

Fire Protection Equipment & Supply

Branch Construction Services Michael Martin....................... 512-371-4194

Texas Star Fire Systems, LLC Mark Procyk........................... 512-354-1000 Fire Restoration Belfor Property Restoration John Keenan........................... 512-610-3015 Blackmon Mooring of Austin Serena Nikonowicz................. 512-574-8043 Camp Construction Peter Flynn............................. 512-394-1111 Capitol Construction / CPC Barbara Crawford................... 512-289-0227 Crestmark Construction Services Brenda Nite............................ 713-426-6161

Alarmtechs, Inc. Terry Delzeit..........................(281-391-6066

Gage Multifamily Services Rich Trepanier........................ 512-903-9173

Firetrol Protection Systems, Inc. John Rogers............................ 512-687-0115 GSC Fire & Security Mark Cummings..................... 512-697-8723 Texas Star Fire Systems, LLC Mark Procyk........................... 512-354-1000

Texas Star Fire Systems, LLC Mark Procyk........................... 512-354-1000

Bartley Construction Dennis Bartley........................ 512-303-9688

Falcon Construction USA Brent McGrath........................ 512-610-1124

Alliance Safety and Fire Protection LP Seth Smith.............................(512-461-7890

GSC Fire & Security Mark Cummings..................... 512-697-8723

Allied Fire Protection Robbie Ashworth.................... 512-719-4872

Ace Fire Equipment

Rick Baughman....................... 512-835-2020

Firetrol Protection Systems, Inc. John Rogers............................ 512-687-0115

Fire/Water Damage Restoration

StoveTop FireStop Joanna Osborne...................... 817-870-8081

GSC Fire & Security Mark Cummings..................... 512-697-8723

Allied Fire Protection Robbie Ashworth.................... 512-719-4872

Rick Baughman....................... 512-835-2020

Alarmtechs, Inc. Terry Delzeit..........................(281-391-6066

Firetrol Protection Systems, Inc. John Rogers............................ 512-687-0115

Alliance Safety and Fire Protection LP Seth Smith.............................(512-461-7890

Ace Fire Equipment

Firetrol Protection Systems, Inc. John Rogers............................ 512-687-0115

Alliance Safety and Fire Protection LP Seth Smith.............................(512-461-7890

Rick Baughman....................... 512-835-2020

Western States Fire Protection Eric Watson............................ 512-832-8069

Ace Fire Equipment

Rick Baughman....................... 512-835-2020

Ace Fire Equipment

JMI Contractors Melissa Vale............................ 210-492-8181 Reconstruction Experts Amber Pember....................... 512-590-0647 The Ironwood Group Todd Pirtle.............................. 512-298-2004

Capitol Construction / CPC Barbara Crawford................... 512-289-0227 Contractors, Inc. Brian Scott.............................. 512-733-0600 DryTime, Inc Kevin Klaus............................. 512-275-6673 FIDUS Construction Services Lauren Hudler........................(512-590-2707 Hurcon, Inc Bobby Griggs.......................... 281-847-3600 Micro Services Anthony Allbritain.................. 512-663-5752 Reconstruction Experts Amber Pember....................... 512-590-0647 Smokefree Housing Implementation Program Pamela Larson........................ 512-974-6404 The Steam Team Ashtynn Smith........................ 512-739-7237 UCS Ben Wells................................ 512-385-6600 Fitness Design & Management Advanced Exercise Equipment Ryan McAfee.......................... 512-800-0959 FXfit Shawn Martinez..................... 512-785-5425

TPI Painting, Inc Al Torres.................................. 713-668-7986

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www.austinaptassoc.com

Fitness Equipment Repair & Service Advanced Exercise Equipment Ryan McAfee.......................... 512-800-0959 FXfit Shawn Martinez..................... 512-785-5425 Flags Banners & Pennants Ice Blue Advertising Chuck Littlepage..................... 832-437-0904 Image 360 Gordon Stehr.......................... 512-436-0134 Floor Covering Distributors Floor King, Inc Roy Whitaker.......................... 512-346-7034 Mohawk Industries Ty Thompson.........................(512-203-4833 ProSource Eric Barnett............................. 512-836-7888 Floor Coverings Sales & Installation Arbor Contract Carpet Mitchell Lalonde..................... 512-422-3404

Carpet Warehouse Matt Naylor............................ 512-335-8138 Colors Unlimited

Rob Tatrow............................. 512-339-3023

Criterion Brock Julie Builta.............................. 512-520-2559 Dixie Carpet Installation, Inc Tristian Schwenke................... 512-442-6927 Floor King, Inc Roy Whitaker.......................... 512-346-7034 Impact Floors

Nick Lange.............................. 512-833-6399

McMahan’s Flooring, Inc Brenda Carpenter................... 855-472-7585

Nick Lange.............................. 512-833-6399 McMahan’s Flooring, Inc Brenda Carpenter................... 855-472-7585 Foundation Contractors AAA Affordable Foundation Repair Chris Felsing............................ 512-571-8873

Church Services Derek Seaback........................ 512-534-7602 Foundation Specialists Managers Office .................... 512-291-4374 FSI Construction Inc Gary Greene........................... 512-291-4374 JMI Contractors Melissa Vale............................ 210-492-8181 Perma-Pier Foundation & Plumbing Repair of Texas Todd Blair............................... (214-637-1444 Framing Contractors Bartley Construction Dennis Bartley........................ 512-303-9688 Camp Construction Peter Flynn............................. 512-394-1111 Ingenium Construction Company Todd Gold............................... 512-721-0366 Furniture-Outdoor Leisure Creations Davy Johnson......................... 866-765-6726 Texacraft Susan Leigh............................ (205-486 6027 Furniture-Outdoor Park American Parks Company Marc Parker............................ 800-381-4491 TF Harper & Associates LP Elayne Haynes........................ 512-440-0707 Furniture-Rentals

G Garage Doors & Openers Cedar Park Overhead Doors Todd Gilstrap.......................... 512-335-7441 Garbage Collection Central Texas Refuse, Inc Vic Thomas............................. 512-243-2833 Texas Disposal Systems Torey Palmer........................... 512-421-1359 Gates-Automatic & Manual Associated Time & Parking Patrick Dolan.......................... 512-693-9200 Austin Estate Gate Anthony Bruno....................... 512-296-2671 Bartley Construction Dennis Bartley........................ 512-303-9688 C&C Access Co, LLC Roy Cornelison........................ 512-983-8094 Cedar Park Overhead Doors Todd Gilstrap.......................... 512-335-7441 Compound Security Specialist Robert Palmerton................... 512-444-4283 Meyer Smith, Inc Walt Meyer............................. 512-472-0505 Site Safe Security Richard Dry..............................281.726.7810 Swift Access Control Mario Vasquez........................ 512-470-7575 General Contractors 2 S-D, Inc. Kevin Seelhammer.................. 830-627-2734 A-1 Service/Prop Maint Contractors Ron Little................................ 512-443-2222 All-Cor Services Steve Wingo........................... 512-826-4542

ProSource Eric Barnett............................. 512-836-7888

Brook Furniture Rental Amanda Valdez....................... 512-415-2416

Rasa Floors

Charter Furniture Rental, Inc. Nicki Granberry...................... 512-705-2669

Redi Carpet Marty Fanning........................ 512-383-1314

CORT

Bartley Construction Dennis Bartley........................ 512-303-9688

Floor Restoration-Hardwood

Furniture-Sales

Blackmon Mooring of Austin Serena Nikonowicz................. 512-574-8043

Floor King, Inc Roy Whitaker.......................... 512-346-7034

Charter Furniture Rental, Inc. Nicki Granberry...................... 512-705-2669

Branch Construction Services Michael Martin....................... 512-371-4194

Floorcovering Manufacturer

CORT

Mohawk Industries Ty Thompson.........................(512-203-4833

Camp Construction Peter Flynn............................. 512-394-1111

Furniture-Swimming Pool

Capitol Construction / CPC Barbara Crawford................... 512-289-0227

Daniel Pena............................ 512-371-9966

Flooring-Vinyl/Laminate Capitol Floor Brett Weiss............................. 512-339-1555 Colors Unlimited

Lindsey Osborne..................... 512-719-9040

Lindsey Osborne..................... 512-719-9040

Leisure Creations Davy Johnson......................... 866-765-6726 Texacraft Susan Leigh............................ (205-486 6027

Rob Tatrow............................. 512-339-3023

Floor King, Inc Roy Whitaker.......................... 512-346-7034

www.austinaptassoc.com

PRODUCTS & SERVICES DIRECTORY

Capitol Floor Brett Weiss............................. 512-339-1555

Impact Floors

AYS Capital & Renovations, LLC Joey Susan.............................. 512-454-5704

Contractors, Inc. Brian Scott.............................. 512-733-0600 Crestmark Construction Services Brenda Nite............................ 713-426-6161 CTI Construction Ray Logan............................... 830-857-5944

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Arrow Glass Dan Robb................................ 512-339-4888

Foundation Specialists Managers Office .................... 512-291-4374

Golf Cars & Carts-Rentals

360 Energy Savers Moore McDonough................ 512-474-8999

Golf Cars of Austin Damon Goodnight.................. 512-312-4115

AGES Consulting Casey Conlon.......................... 844-533-4547

Golf Cart Zone Aaron Gouldie........................ 512-258-9663

All-Cor Services Steve Wingo........................... 512-826-4542

Mission Golf Cars Chad Bachhofer...................... 800-324-7868

Blackmon Mooring of Austin Serena Nikonowicz................. 512-574-8043

Golf Cars & Carts-Sales

Ferguson Commercial MRO Michael Moore....................... 512-848-8337

FSI Construction Inc Gary Greene........................... 512-291-4374 Gage Multifamily Services Rich Trepanier........................ 512-903-9173 Global Restoration Services Eric DeLeon............................ 210-347-8431 Guardian Construction Bill Holcomb..........................(512-250-9478 Howard International Construction Services Kevin Klaus............................. 512-792-4700 Hurcon, Inc Bobby Griggs.......................... 281-847-3600 Infinite Exteriors Construction Chris Macias........................... 512-386-3854 Ingenium Construction Company Todd Gold............................... 512-721-0366

PRODUCTS & SERVICES DIRECTORY

HVAC

FIDUS Construction Services Lauren Hudler........................(512-590-2707

J4 Development Chris Burgy............................. 512-380-1242 JMI Contractors Melissa Vale............................ 210-492-8181 M&M Painting & Construction Karen Iosue............................. 210-614-9994 Protractor Services Maisie Dickerson...................(512-282-5722 Reconstruction Experts Amber Pember....................... 512-590-0647 Renovation Solutions of Texas Debra Villarreal & Warren Perrin..................

512-748-0865 Shepperd Construction Stephen Morse....................... 512-333-0897 Smart Companies, Inc Misty Garwood....................... 512-452-4554 Sunstone, Inc Marty Lowe............................ 214-678-0552 Superior One Roofing and Construction Clyde Oder.............................. 972-893-3374

Golf Cars of Austin Damon Goodnight.................. 512-312-4115 Golf Cart Zone Aaron Gouldie........................ 512-258-9663 Mission Golf Cars Chad Bachhofer...................... 800-324-7868 Gutters & Downspouts Camp Construction Peter Flynn............................. 512-394-1111 Five Star Gutters & Services, Inc Joann Rogers.......................... 512-944-3924 JMI Contractors Melissa Vale............................ 210-492-8181 Quick Roofing, LLC Jay Coleman........................... 888-810-1002 Gutters-Cleaning & Repair Five Star Gutters & Services, Inc Joann Rogers.......................... 512-944-3924 Sungrow Landscape Services Patrick Goulding..................... 512-331-1700

H Hardware HD Supply Kendall Wood......................... 512-584-7432 Home Depot, The Richard Salinas....................... 830-613-9453 Maintenance Supply HQ Jeff Feldhaus........................... 512-335-6700

Swet Construction Group Manager ................................ 321-594-5569

Heating Systems-Supplies & Parts

The Ironwood Group Todd Pirtle.............................. 512-298-2004

HD Supply Kendall Wood......................... 512-584-7432

TiCon Texas Construction Services Trey Murphy........................... 281-932-8521

Maintenance Supply HQ Jeff Feldhaus........................... 512-335-6700

UCS Ben Wells................................ 512-385-6600

Holiday Lighting

Urban Design Constructors LLC Justin Hoffman....................... 713-560-8118

Sungrow Landscape Services Patrick Goulding..................... 512-331-1700 Hot Tubs & Spas

Woods General Contracting, LLC John Woods............................ 817-203-8710

Hines Pool And Spa Andy Hines/ Brandon Doucet.512-873-8565

Glass-Sales & Service

Spa and Pool Shoppe Jeff Vogel................................ 512-260-7222

Ameristar Screen and Glass C J Reed.................................. 512-910-3050

52 Windows • March/April 2016

Robert Madden Industries Tiffany Paluso......................... 512-837-8521

I Indoor Air Quality Testing & Consulting 360 Energy Savers Moore McDonough................ 512-474-8999 Biosweep of Austin Yemi Ayeni.............................. 512-373-8118 Micro Services Anthony Allbritain.................. 512-663-5752 Smokefree Housing Implementation Program Pamela Larson........................ 512-974-6404 Insulation-Contractors 1st Choice Energy David Malone......................... 512-345-0956 360 Energy Savers Moore McDonough................ 512-474-8999 Insurance Beneke Adjusters International Jim Beneke............................. 512-328-1851 Blancken Insurance Group Russ Blancken......................... 512-246-2122 Capitol City Insurance Carol Baker............................(512-343-0280 CNC Insurance Brent Coleman........................ 972-248-2415 Jansen International, LLC Charles Dale........................... 800-779-8714 Quick Roofing, LLC Jay Coleman........................... 888-810-1002 Renters Legal Liability, LLC Maria Colessides.................... 800-770-9660 Whorton Insurance Services Michael Whorton................... 512-338-1191 Insurance-Commercial Blancken Insurance Group Russ Blancken......................... 512-246-2122 Capitol City Insurance Carol Baker............................(512-343-0280

www.austinaptassoc.com

Internet-Service Providers

Janitorial Service

AT&T Connected Communities Ryan Worley........................... 512-438-6314

ABM Tiffany Hardt-Miller................ 512-539-6581

Enterprise Risk Control Lonnie Derden........................ 469-304-3354

Crime Clean of Texas Deborah Gerhards.................. 512-669-2999

Insurance-Health

Google Fiber Evan Vandarwarka.................. 425-442-7498

Maid Of Honor, Inc John Hartley........................... 512-323-6243

Blancken Insurance Group Russ Blancken......................... 512-246-2122

Grande Communications Dana Ruff................................ 512-878-4000

UCS Ben Wells................................ 512-385-6600

Whorton Insurance Services Michael Whorton................... 512-338-1191

Korcett Lisa Cortes.............................. 512-419-7419

Insurance-Property

Time Warner Cable Javier Salinas.......................... 877-859-9922

CNC Insurance Brent Coleman........................ 972-248-2415 USI Southwest Sam Siddons........................... 512-651-4135 Whorton Insurance Services Michael Whorton................... 512-338-1191

Blancken Insurance Group Russ Blancken......................... 512-246-2122

K

Internet-Web Site Developers

Keys

CNC Insurance Brent Coleman........................ 972-248-2415

On-Site.com Reggie Shipman...................... 408-795-4167

KeyWarden Systems Partners, LLP Byron Alexander..................... 830-214-0867

Whorton Insurance Services Michael Whorton................... 512-338-1191

Threshold Agency, LLC John Kerrigan.......................... 512-375-3169

Insurance-Renter

Irrigation Maintenance & Repair

Blancken Insurance Group Russ Blancken......................... 512-246-2122

Absolute Commercial & Environmental Services, Inc Matt Proctor........................... 512-560-1099

RealPage, Inc. Stacey Blackwell..................... 972-820-3000 Insurance-Workers Comp Blancken Insurance Group Russ Blancken......................... 512-246-2122 Whorton Insurance Services Michael Whorton................... 512-338-1191 Interior & Decorator Service Charter Furniture Rental, Inc. Nicki Granberry...................... 512-705-2669 Michelle Thomas Design Michelle Thomas.................... 512-934-8107 Internet Listing Service Apartment List James Wiersma...................... 404-735-1288 RealPage, Inc. Stacey Blackwell..................... 972-820-3000 Zillow Russ Pengelly.......................... 206-515-8234 Internet Network Management Korcett Lisa Cortes.............................. 512-419-7419 Internet-Marketing For Rent Media Solutions

Heather Cotten....................... 512-326-1133 Moveforfree.com Bubba May............................. 210-691-3178

Realtor.com Carol Andrews........................ 281-460-6307 The Apartments.com Network Melody Zare........................... 512-865-0483

JMI Contractors Melissa Vale............................ 210-492-8181 Stone Oak Land Design Chad Bachus........................... 855-319-5263 Irrigation Systems Installation & Equipment Benchmark Landscapes Trey Zamora............................ 512-266-3167 Complete Landscapes, Inc.

Susan Bishop.......................... 512-252-0141 Gratr Landscapes, Ltd Greg Von Quintus................... 210-764-7773 Landscapes USA Heath Deen............................ 512-350-5761 Maintained Landscape, Inc. John Kramr............................. 512-335-8252 Maldonado Nursery & Landscaping Inc Mike Wagner.......................... 512-252-0198 Premium Cuts Lawn Service & Maint.

Jeannette Wagoner................ 512-252-2264

PS Landscapes, Inc Terri Needham........................ 512-335-4769

J Janitorial Equipment & Supplies HD Supply Kendall Wood......................... 512-584-7432 Maintenance Supply HQ Jeff Feldhaus........................... 512-335-6700

www.austinaptassoc.com

Landscape - Lighting Texas Outdoor Lighting Denise Dean........................... 512-504-3030 Landscape Contractors Austin Ecosystems Landscape Services Mike Kovatch.........................(512-977-0052 Gratr Landscapes, Ltd Greg Von Quintus................... 210-764-7773 Land Restoration Lee Idom................................. 512-989-1488 River Rock Lawn & Landscaping, LLC Brant Dickerson.....................(512-633-4085 Landscape Installation & Maintenance Clean Scapes Carli Hinkle............................(512-448-1094

PRODUCTS & SERVICES DIRECTORY

CoreLogic SafeRent Jason Pitzel............................. 713-252-8515

L

Greater Texas Landscapes, Inc. Deborah Cole.......................... 512-462-2311 JMI Contractors Melissa Vale............................ 210-492-8181 Stone Oak Land Design Chad Bachus........................... 855-319-5263 Sungrow Landscape Services Patrick Goulding..................... 512-331-1700 Landscape Installation/Irrigation Austin Ecosystems Landscape Services Mike Kovatch.........................(512-977-0052 Clean Scapes Carli Hinkle............................(512-448-1094 River Rock Lawn & Landscaping, LLC Brant Dickerson.....................(512-633-4085 Landscaping-Contractors & Maintenance ABM Tiffany Hardt-Miller................ 512-539-6581 Austin Ecosystems Landscape Services Mike Kovatch.........................(512-977-0052

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Benchmark Landscapes Trey Zamora............................ 512-266-3167 Complete Landscapes, Inc.

Susan Bishop.......................... 512-252-0141 Gratr Landscapes, Ltd Greg Von Quintus................... 210-764-7773 Greater Texas Landscapes, Inc. Deborah Cole.......................... 512-462-2311 GreenScapes Landscaping Maegan Kelley........................ 512-263-3669 JMI Contractors Melissa Vale............................ 210-492-8181 Land Restoration Lee Idom................................. 512-989-1488 Landscapes USA Heath Deen............................ 512-350-5761 Maintained Landscape, Inc. John Kramr............................. 512-335-8252

PRODUCTS & SERVICES DIRECTORY

Maldonado Nursery & Landscaping Inc Mike Wagner.......................... 512-252-0198 Merit Service Solutions Steve Matcha.......................... 512-834-0123 Premium Cuts Lawn Service & Maint.

Jeannette Wagoner................ 512-252-2264 PS Landscapes, Inc Terri Needham........................ 512-335-4769 River Rock Lawn & Landscaping, LLC Brant Dickerson.....................(512-633-4085 Landscaping-Designers Complete Landscapes, Inc.

Susan Bishop.......................... 512-252-0141 Gratr Landscapes, Ltd Greg Von Quintus................... 210-764-7773 GreenScapes Landscaping Maegan Kelley........................ 512-263-3669 Maldonado Nursery & Landscaping Inc Mike Wagner.......................... 512-252-0198 Premium Cuts Lawn Service & Maint.

Jeannette Wagoner................ 512-252-2264

River Rock Lawn & Landscaping, LLC Brant Dickerson.....................(512-633-4085 Sungrow Landscape Services Patrick Goulding..................... 512-331-1700 Laundry Equipment-Leasing Commercial Equipment Company Andy Northup......................... 972-991-9274 CSC Service Works

Carla Guerra........................... 800-445-7303

Laundry Equipment-Sales Commercial Equipment Company Andy Northup......................... 972-991-9274 CSC Service Works

Carla Guerra........................... 800-445-7303

Leak Detection & Repair Airco Mechanical Brandi Dathe........................... 512-837-2917 Roto-Rooter Service Co. Jason Carter............................ 512-836-8925 Leasing Sales Programs ResMan Amanda Mabrey..................... 972-349-1406 Leasing Specialist Hire Priority Staffing Loa McManus......................... 512-338-4473 Liberty Group, The Shonna Marquis..................... 512-225-1860 Legal Service Avera Law Firm, PLLC Robert Avera........................... 512-297-9399 John Daves & Associates, PLLC John Daves.............................. 512-346-6000 Law Offices of R. David Fritsche David Fritsche......................... 210-227-2726

Dash Realty, LLC Mohammad-Ali Tukdi............. 877-987-7693 For Rent Media Solutions

Heather Cotten....................... 512-326-1133 Home Place Apartment Search Mike Stotts............................. 512-258-5200 Moveforfree.com Bubba May............................. 210-691-3178

Nu Edge Realty Nick Pierce.............................. 512-560-8343 RentPath

Chelsea Kneeland..................(469-662-3097 Lumber-Retail & Wholesale Home Depot, The Richard Salinas....................... 830-613-9453 McKillican Kevin Slabaugh....................... 512-828-5800

M

Snell Law Firm, PLLC, The Jason Snell.............................. 512-477-5291

Magazine-Apartment Listings

Troilo Law Firm, P.C. Arthur Troilo........................... 512-391-9117

Heather Cotten....................... 512-326-1133

Warren Law Firm Bill Warren.............................. 512-347-8777 Light Bulbs AGES Consulting Casey Conlon.......................... 844-533-4547 Lighting - Outdoor Texas Outdoor Lighting Denise Dean........................... 512-504-3030 Lighting Fixtures & Supplies AGES Consulting Casey Conlon.......................... 844-533-4547 DirecSupply Inc Ken Watson............................ 512-964-7822 Facility Innovations Group, LLC Ed Fahrenkrug........................ 512-655-3676 Ferguson Commercial MRO Michael Moore....................... 512-848-8337 Lightning Electrical, LLC Rick Morgan........................... 512-569-8550 Maintenance Supply HQ Jeff Feldhaus........................... 512-335-6700 Locators Apartment Experts Companies Bryan Tindall........................... 512-372-8700 Apartment Finders Service Norice Taylor.......................... 512-322-9556 Austin City Realty Eric Freytag............................. 512-477-2489 Citywide Apartment Locators Susan Albertson..................... 512-835-7368

54 Windows • March/April 2016

For Rent Media Solutions

SMART Apartment Data Nicole Williams....................... 713-304-3285 Maintenance Parts & Supplies Chadwell Supply Michael Stewart..................... 888-341-2423 Maintenance Service A-1 Service/Prop Maint Contractors Ron Little................................ 512-443-2222 Austin Elevator Consultants Sara Fairchild.......................... 512-801-1942 Hire Priority Staffing Loa McManus......................... 512-338-4473 Liberty Group, The Shonna Marquis..................... 512-225-1860 Quick Roofing, LLC Jay Coleman........................... 888-810-1002 Maintenance Supplies ABC Supply Co, Inc Jim Walker.............................. 512-389-3199 Ferguson Commercial MRO Michael Moore....................... 512-848-8337 Glidden Paints - The Home Depot Business Line Becky Silco.............................(830-302-8452 HD Supply Kendall Wood......................... 512-584-7432 Maintenance Supply HQ Jeff Feldhaus........................... 512-335-6700 Wilmar Crystal Stranahan................... 800-345-3002

www.austinaptassoc.com

Make Ready Service

Mobile Advertising

Hire Priority Staffing Loa McManus......................... 512-338-4473

Apartment Mobile Apps Andrew Barber....................... 512-431-7161

Indigo Painting & Cleaning Stan Smith.............................. 512-552-8825

Mobile Applications

Odor Control

Apartment Mobile Apps Andrew Barber....................... 512-431-7161

Biosweep of Austin Yemi Ayeni.............................. 512-373-8118

Mold-Remediation

Blackmon Mooring of Austin Serena Nikonowicz................. 512-574-8043

Liberty Group, The Shonna Marquis..................... 512-225-1860 Maid Of Honor, Inc John Hartley........................... 512-323-6243 Radley Staffing Jon Lantrip.............................. 512-502-3030 UCS Ben Wells................................ 512-385-6600 Market Research Analysis Apartment Data Services Inc Bruce McClenny..................... 800-595-8730 Austin Investor Interests Robin Davis............................. 512-261-0100 ResMan Amanda Mabrey..................... 972-349-1406

Marketing Consultants & Service Apartment Life Randy Ginnan......................... 817-685-2963 Catalyst Marketing & Design Jamie Matusek....................... 512-579-5461 Go Local Austin Peter Craig.............................. 512-350-3226 Threshold Agency, LLC John Kerrigan.......................... 512-375-3169 Trend Promotional Marketing Corporation Marilyn Rawls......................... 713-417-0290 Visual Marketing Ann Poehl............................... 512-918-0131 Masonry Contractor Camp Construction Peter Flynn............................. 512-394-1111 Complete Landscapes, Inc.

Susan Bishop.......................... 512-252-0141 Jenko Asphalt & Concrete, LLC Chris Jenkins........................... 817-312-0256

JMI Contractors Melissa Vale............................ 210-492-8181 Mats & Matting Las Colinas Floormat Lynn Couch............................. 972-897-3964 Millwork/Cabinetry Austin Apartment Renovations David Coulter.......................... 512-924-6976 Mirrors-Sales & Service

Bio-One Austin Matt Mistica........................... 512-897-9193 Biosweep of Austin Yemi Ayeni.............................. 512-373-8118

DryTime, Inc Kevin Klaus............................. 512-275-6673 ScentAir Beverly Boyd-Miller................ 512-797-4503 UCS Ben Wells................................ 512-385-6600

Blackmon Mooring of Austin Serena Nikonowicz................. 512-574-8043

Office Equipment & Supplies

Camp Construction Peter Flynn............................. 512-394-1111

Knight Office Solutions of Austin, LLC Troy Nguyen............. 512-617-7080 ext. 137

Micro Services Anthony Allbritain.................. 512-663-5752

Longhorn Office Products Billy Lyles................................ 512-672-4567

Reconstruction Experts Amber Pember....................... 512-590-0647

Office Mate Marcus Garcia........................ 512-834-8518

UCS Ben Wells................................ 512-385-6600

Office Furniture

Mold-Testing

Longhorn Office Products Billy Lyles................................ 512-672-4567

Biosweep of Austin Yemi Ayeni.............................. 512-373-8118

Office Mate Marcus Garcia........................ 512-834-8518

Micro Services Anthony Allbritain.................. 512-663-5752

Overhead Doors

Movers 3 Men Movers Tom Britton............................. 713-333-6683 Bellhops Zach Toth................................ 888-836-3939 Moveforfree.com Bubba May............................. 210-691-3178 Simpler Moving Layne Norris........................... 409-728-4665 Two Men And A Truck Derick Smith........................... 512-416-6800 Vosco Moving Karin Mastervich.................... 512-554-4678

N Natural Gas Utility Service Texas Gas Service Kimberly Carter...................... 512-407-2014

Cedar Park Overhead Doors Todd Gilstrap.......................... 512-335-7441

P Paint Contractors Camp Construction Peter Flynn............................. 512-394-1111 Colors Unlimited

Rob Tatrow............................. 512-339-3023

Painting Connection Robier Rodriguez.................... 806-445-6791 Paint Sales Glidden Paints - The Home Depot Business Line Becky Silco.............................(830-302-8452 Sherwin Williams Company Jay Piersall.............................. 512-844-2309 Paint-Contractors

Newsletters & Brochures

2 S-D, Inc. Kevin Seelhammer.................. 830-627-2734

Ramstedt Enterprises, Inc Jackie Ramstedt...................... 512-255-2226

A-1 Service/Prop Maint Contractors Ron Little................................ 512-443-2222

Ameristar Screen and Glass C J Reed.................................. 512-910-3050

Bartley Construction Dennis Bartley........................ 512-303-9688

Arrow Glass Dan Robb................................ 512-339-4888

Behr Process Corporation Tim Turner.............................. 512-947-0003

www.austinaptassoc.com

PRODUCTS & SERVICES DIRECTORY

SMART Apartment Data Nicole Williams....................... 713-304-3285

Belfor Property Restoration John Keenan........................... 512-610-3015

O

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Branch Construction Services Michael Martin....................... 512-371-4194

Wilmar Crystal Stranahan................... 800-345-3002

LP Pest Solutions David Pritchard....................... 512-922-4577

C&Z Enterprises Jimmy Zientek......................... 512-989-8377

Parking Lot Maintenance & Marking

Pest Management, Inc Sarah McElwee....................... 800-291-7378

Capitol Construction / CPC Barbara Crawford................... 512-289-0227 Centex Painting, Inc. Jilmer Paz................................ 512-554-8303 Contractors, Inc. Brian Scott.............................. 512-733-0600 Crestmark Construction Services Brenda Nite............................ 713-426-6161 Excalibur Painting, Inc Omar Reyes............................ 512-459-8600 Falcon Construction USA Brent McGrath........................ 512-610-1124 FIDUS Construction Services Lauren Hudler........................(512-590-2707

PRODUCTS & SERVICES DIRECTORY

Guardian Construction Bill Holcomb..........................(512-250-9478 Hurcon, Inc Bobby Griggs.......................... 281-847-3600 Indigo Painting & Cleaning Stan Smith.............................. 512-552-8825 JMI Contractors Melissa Vale............................ 210-492-8181 M&M Painting & Construction Karen Iosue............................. 210-614-9994 Nadeau Painting Specialist Dennis Nadeau....................... 512-442-3700 Protractor Services Maisie Dickerson...................(512-282-5722 Quality Service of Texas, Inc Jessica Hernandez.................. 512-244-2777 Reconstruction Experts Amber Pember....................... 512-590-0647 Renovation Solutions of Texas Debra Villarreal & Warren Perrin..................

512-748-0865 Smart Companies, Inc Misty Garwood....................... 512-452-4554 TPI Painting, Inc Al Torres.................................. 713-668-7986 VLA Construction, LLC Uriel Villasenor....................... 512-986-8269 Paint-Equipment & Supplies Behr Process Corporation Tim Turner.............................. 512-947-0003 Glidden Paints - The Home Depot Business Line Becky Silco.............................(830-302-8452 PPG Pittsburgh Paints Gregory Wagner..................... 512-827-6292 Sherwin Williams Company Jay Piersall.............................. 512-844-2309

2 S-D, Inc. Kevin Seelhammer.................. 830-627-2734 A Plus Asphalt & Concrete Art Aja.................................... 512-251-8920

The Bug Master Rod Howard...........................(512-250-1500 Worldwide Pest Control

Alpha Paving Industries LLC Bobby Edwards....................... 512-605-9937

Martin Barrera........................ 512-476-2847

APAC Wheeler Coatings & Asphalt, Inc

Laser Answering Service Rachel Gibaut......................... 512-827-8385

Austin Materials Adam Cantando...................... 512-251-3713

Plastering

Kim Tiefke............................... 512-861-7100

Bennett Paving Inc. Christina Rountree.................. 512-740-8603 Contractors Asphalt Randy Welch........................... 512-388-9540 Integrity Paving & Coatings Jessica Holly............................ 512-853-9009 Paving Contractors A Plus Asphalt & Concrete Art Aja.................................... 512-251-8920 Advanced Asphalt Applications Seth Ritta................................ 512-539-7744 Alpha Paving Industries LLC Bobby Edwards....................... 512-605-9937 APAC Wheeler Coatings & Asphalt, Inc

Kim Tiefke............................... 512-861-7100

Austin Materials Adam Cantando...................... 512-251-3713 Bennett Paving Inc. Christina Rountree.................. 512-740-8603 Contractors Asphalt Randy Welch........................... 512-388-9540 Personnel Services Hire Priority Staffing Loa McManus......................... 512-338-4473 Liberty Group, The Shonna Marquis..................... 512-225-1860 Radley Staffing Jon Lantrip.............................. 512-502-3030 Pest Control Service Absolute Pest Management Tony Ragan............................. 512-444-0262 BrockStar Pest Services Brock Anderson...................... 512-800-0437 Certified Termite & Pest Control Scott Young............................. 512-676-0828 EcoTeam, LLC Jon Polenz............................... 512-201-4100 EnviroSMART Pest Solutions Blair Holden............................ 512-997-1000 Heat Wave Bed Bug Control Cody Hardin............................ 512-994-0141

56 Windows • March/April 2016

Phone & Data Repair & Install

Waterworks Pool Cleaning and Service, LLC Dan Norris.............................(512-720-1093 Playground Equipment American Parks Company Marc Parker............................ 800-381-4491 TF Harper & Associates LP Elayne Haynes........................ 512-440-0707 WeBuildFun, Inc Josh Bailey.............................. 512-636-0933 Plumbing Contractors A-1 Service/Prop Maint Contractors Ron Little................................ 512-443-2222 Airco Mechanical Brandi Dathe........................... 512-837-2917 All-Cor Services Steve Wingo........................... 512-826-4542 Fox Service Company James Bagby........................... 512-442-6782 Mtech..................................... 512-929-7090 Perma-Pier Foundation & Plumbing Repair of Texas Todd Blair............................... (214-637-1444 Roto-Rooter Service Co. Jason Carter............................ 512-836-8925 S&D Commercial Services Samuel Dowdy........................ 512-782-8360 Steve’s Plumbing Repair Steve Brougher....................... 512-276-7476 Vamvoras, Ltd Jeff Fox.................................... 512-994-7527 Plumbing-Descaling Longhorn Water Leon Adler.............................. 512-260-5900 Superior Descaling Inc - SDI John Bune............................... 512-748-9480 Plumbing-Equipment & Supplies Ferguson Commercial MRO Michael Moore....................... 512-848-8337 HD Supply Kendall Wood......................... 512-584-7432 Maintenance Supply HQ Jeff Feldhaus........................... 512-335-6700

www.austinaptassoc.com

Pool Compliance Crystal Clear Pools & Spas Rene Flores............................. 512-339-9304 Pool Equipment/Sales/Supplies/ Maintenance Crystal Clear Pools & Spas Rene Flores............................. 512-339-9304 Poolsure Lisa Simpson..........................(281-914-0284 Spa and Pool Shoppe Jeff Vogel................................ 512-260-7222 Pressure Washing-Equipment & Service Alpha Paving Industries LLC Bobby Edwards....................... 512-605-9937 ď ľAPAC Wheeler Coatings & Asphalt, Inc

Kim Tiefke............................... 512-861-7100

CG Environmental - The Cleaning Guys, LLC Chad Liles............................... 855-483-8181 Premium Cuts Lawn Service & Maint.

Jeannette Wagoner................ 512-252-2264

Westlake Home & Commercial Joshua Nichols........................ 512-280-1649 Printing & Graphic Service Executive Signs Austin Jacob Dotson.......................... 512-292-9939 Ramstedt Enterprises, Inc Jackie Ramstedt...................... 512-255-2226 Private Investigations Sentry Security & Investigations, LP Alan Trevino............................ 512-206-0515 Promotional Specialties Ice Blue Advertising Chuck Littlepage..................... 832-437-0904 Longhorn Trophies, Inc. Don McGraw.......................... 512-454-8684 Trend Promotional Marketing Corporation Marilyn Rawls......................... 713-417-0290 Visual Marketing Ann Poehl............................... 512-918-0131 Property Management Renters Legal Liability, LLC Maria Colessides.................... 800-770-9660 Property Management Software RealPage, Inc. Stacey Blackwell..................... 972-820-3000 ResMan Amanda Mabrey..................... 972-349-1406 Yardi Systems Tracy Ayres............................. 805-699-2040

Real Estate-Consultants Lifestyles Unlimited Renee Manes.......................... 210-787-2236 Real Estate-Investment Lifestyles Unlimited Renee Manes.......................... 210-787-2236 Real Estate-Loans TruWest Credit Union Hal Solomon........................... 512-763-9266 Real Estate-Reports Austin Investor Interests Robin Davis............................. 512-261-0100 Real Estate-Residential Sales Apartment Experts Companies Bryan Tindall........................... 512-372-8700 Moveforfree.com Bubba May............................. 210-691-3178 Nu Edge Realty Nick Pierce.............................. 512-560-8343 Recycling Services Austin Resource Recovery Keith Bible.............................(512-974-9727 Green Door Valet Heath Hallada......................... 512-271-7000 Remodeling Painting Connection Robier Rodriguez.................... 806-445-6791 Remodeling & Repair-Building Contractor A-1 Service/Prop Maint Contractors Ron Little................................ 512-443-2222 Bartley Construction Dennis Bartley........................ 512-303-9688 Belfor Property Restoration John Keenan........................... 512-610-3015 Camp Construction Peter Flynn............................. 512-394-1111 Capitol Construction / CPC Barbara Crawford................... 512-289-0227 Champion Contractors & Ser. LLC Customer Service................... 877-242-6748 Contractors, Inc. Brian Scott.............................. 512-733-0600 Crestmark Construction Services Brenda Nite............................ 713-426-6161 Gage Multifamily Services Rich Trepanier........................ 512-903-9173 Infinite Exteriors Construction Chris Macias........................... 512-386-3854 Ingenium Construction Company Todd Gold............................... 512-721-0366 J4 Development Chris Burgy............................. 512-380-1242

www.austinaptassoc.com

JMI Contractors Melissa Vale............................ 210-492-8181 Lightning Electrical, LLC Rick Morgan........................... 512-569-8550 One Eighty Construction Travis Case.............................. 512-505-1023 Protractor Services Maisie Dickerson...................(512-282-5722 Reconstruction Experts Amber Pember....................... 512-590-0647 Renaissance Contracting, LLC Anthony Mullens.................... 512-691-9047 Swet Construction Group Manager ................................ 321-594-5569 UCS Ben Wells................................ 512-385-6600 Urban Design Constructors LLC Justin Hoffman....................... 713-560-8118 Renovation Products DirecSupply Inc Ken Watson............................ 512-964-7822 VIMA Decor, Ltd Maia Jimenez.......................... 512-522-8130 Renovations Austin Apartment Renovations David Coulter.......................... 512-924-6976 Branch Construction Services Michael Martin....................... 512-371-4194 Capitol Construction / CPC Barbara Crawford................... 512-289-0227 Central Renovations Solutions Jeff Calvery............................. 469-567-2400 Crestmark Construction Services Brenda Nite............................ 713-426-6161

PRODUCTS & SERVICES DIRECTORY

Roto-Rooter Service Co. Jason Carter............................ 512-836-8925

R

J-Conn Roofing & Repair Service, Inc. Jon Conner............................. 512-479-0510

CTI Construction Ray Logan............................... 830-857-5944 Gage Multifamily Services Rich Trepanier........................ 512-903-9173 Howard International Construction Services Kevin Klaus............................. 512-792-4700 J4 Development Chris Burgy............................. 512-380-1242 Lightning Electrical, LLC Rick Morgan........................... 512-569-8550 One Eighty Construction Travis Case.............................. 512-505-1023 Reconstruction Experts Amber Pember....................... 512-590-0647 TiCon Texas Construction Services Trey Murphy........................... 281-932-8521 UCS Ben Wells................................ 512-385-6600 Urban Design Constructors LLC Justin Hoffman....................... 713-560-8118

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Renter Insurance Deposit IQ Yvette Davis............................ 877-684-4039 ePremium Insurance Ann Padgett............................ 830-708-8970 RealPage, Inc. Stacey Blackwell..................... 972-820-3000 Resident Screening Service

PRODUCTS & SERVICES DIRECTORY

National Tenant Network Stacy Howell........................... 800-801-1371

JMI Contractors Melissa Vale............................ 210-492-8181

Blue Sky Roofing Chad Robinson....................... 512-495-9770

LSR Multifamily June Hunter............................ 214-869-4479

Branch Construction Services Michael Martin....................... 512-371-4194

Quick Roofing, LLC Jay Coleman........................... 888-810-1002

Camp Construction Peter Flynn............................. 512-394-1111

Roofing Consultants

Capitol Construction / CPC Barbara Crawford................... 512-289-0227

Highland Lakes Roofing, LLC Johnny Butler........................ (512)267-1000 Oliver Roofing Systems Rick Brier................................ 512-834-7500

On-Site.com Reggie Shipman...................... 408-795-4167

Roofing Services

RealPage, Inc. Stacey Blackwell..................... 972-820-3000

Ace Roofing & Exteriors Kimberly Sanders.................... 512-550-0000

ResidentCheck Ian McIntosh........................... 800-491-2580

Alpha Roofing Industries, LLC Peter Brady............................. 512-587-0898

Tenant Tracker, Inc Troy Pate................................. 800-658-9369

Assurance Roofing Dan Keiderling.......................(512-731-9446

Restaurants

Camp Construction Peter Flynn............................. 512-394-1111

Pok-e-Jo’s Smokehouse Jeri Keister.............................. 512-833-0212 Resurfacing Centex Painting, Inc. Jilmer Paz................................ 512-554-8303 Excalibur Painting, Inc Omar Reyes............................ 512-459-8600 KoolCote of Texas Stacy Perlinger........................ 512-251-5740 Painting Connection Robier Rodriguez.................... 806-445-6791 Quality Service of Texas, Inc Jessica Hernandez.................. 512-244-2777 Retaining Walls Camp Construction Peter Flynn............................. 512-394-1111 JMI Contractors Melissa Vale............................ 210-492-8181 Wallco Retaining Walls, Inc Kevin Smotherman................. 817-561-4901 Risk Management USI Southwest Sam Siddons........................... 512-651-4135 Rodent Control Absolute Pest Management Tony Ragan............................. 512-444-0262 Pest Management, Inc Sarah McElwee....................... 800-291-7378 Roof Waterproofing Blue Sky Roofing Chad Robinson....................... 512-495-9770 D&G Quality Roofing, Inc Christa Weatherby.................. 817-568-8300 GPS Roof Leak Repair Trey King................................. 888-958-5048

Golden State Roofing Steve Graydon........................ 704-360-9860 Heritage Construction Co, LLC Daphne Flores........................ 512-528-5559 Highland Lakes Roofing, LLC Johnny Butler........................ (512)267-1000 J-Conn Roofing & Repair Service, Inc. Jon Conner............................. 512-479-0510 Lone Star Roof Systems, LLC Luke & Kurt Bradieich............. 800-317-1939 Oliver Roofing Systems Rick Brier................................ 512-834-7500 Quick Roofing, LLC Jay Coleman........................... 888-810-1002 Reconstruction Experts Amber Pember....................... 512-590-0647 Urban Design Constructors LLC Justin Hoffman....................... 713-560-8118 Roofs-Cleaning J-Conn Roofing & Repair Service, Inc. Jon Conner............................. 512-479-0510 Roofs-Contractors 2 S-D, Inc. Kevin Seelhammer.................. 830-627-2734 A-1 Service/Prop Maint Contractors Ron Little................................ 512-443-2222 Ace Roofing & Exteriors Kimberly Sanders.................... 512-550-0000 Alpha Roofing Industries, LLC Peter Brady............................. 512-587-0898 Assurance Roofing Dan Keiderling.......................(512-731-9446

Champion Contractors & Ser. LLC Customer Service................... 877-242-6748 Contractors, Inc. Brian Scott.............................. 512-733-0600 Crestmark Construction Services Brenda Nite............................ 713-426-6161 D&G Quality Roofing, Inc Christa Weatherby.................. 817-568-8300 Falcon Construction USA Brent McGrath........................ 512-610-1124 FIDUS Construction Services Lauren Hudler........................(512-590-2707 Golden State Roofing Steve Graydon........................ 704-360-9860 GPS Roof Leak Repair Trey King................................. 888-958-5048 Guardian Construction Bill Holcomb..........................(512-250-9478 Heritage Construction Co, LLC Daphne Flores........................ 512-528-5559 Highland Lakes Roofing, LLC Johnny Butler........................ (512)267-1000 J-Conn Roofing & Repair Service, Inc. Jon Conner............................. 512-479-0510 Jenpro Roofing........................ 512-573-0055 JMI Contractors Melissa Vale............................ 210-492-8181 Lone Star Roof Systems, LLC Luke & Kurt Bradieich............. 800-317-1939 LSR Multifamily June Hunter............................ 214-869-4479 Oliver Roofing Systems Rick Brier................................ 512-834-7500 Protractor Services Maisie Dickerson...................(512-282-5722 Quick Roofing, LLC Jay Coleman........................... 888-810-1002 Superior One Roofing and Construction Clyde Oder.............................. 972-893-3374 Wilson Roofing Co, Inc Laramie Doyle......................... 512-263-3157 Woods General Contracting, LLC John Woods............................ 817-203-8710

Bartley Construction Dennis Bartley........................ 512-303-9688

58 Windows • March/April 2016

www.austinaptassoc.com

Roofs-Materials ABC Supply Co, Inc Jim Walker.............................. 512-389-3199 D&G Quality Roofing, Inc Christa Weatherby.................. 817-568-8300 Wilson Roofing Co, Inc Laramie Doyle......................... 512-263-3157

S Safety Equipment Auto-Out Cooktop Fire Protection Robin Williams........................ 817-924-1370 Screens-Door & Window 1st Choice Energy David Malone......................... 512-345-0956 Ameristar Screen and Glass C J Reed.................................. 512-910-3050 Security & Surveillance

Compound Security Specialist Robert Palmerton................... 512-444-4283 Firetrol Protection Systems, Inc. John Rogers............................ 512-687-0115 Pro-Vigil Inc. Jeremy Powell......................... 866-616-1318 Ranger Protection Agency Jean Jarrett............................. 512-637-4965 Signal 88 Security Texas Justin Nordhausen.................. 512-394-6234 Security Cameras ACT Security Group Johnny Atkinson..................... 512-420-9988 Alarmtechs, Inc. Terry Delzeit..........................(281-391-6066

Branch Construction Services Michael Martin....................... 512-371-4194

Ranger Protection Agency Jean Jarrett............................. 512-637-4965

Capitol Construction / CPC Barbara Crawford................... 512-289-0227

Sentry Security & Investigations, LP Alan Trevino............................ 512-206-0515

Contractors, Inc. Brian Scott.............................. 512-733-0600

Signal 88 Security Texas Justin Nordhausen.................. 512-394-6234

Crestmark Construction Services Brenda Nite............................ 713-426-6161

Statewide Patrol, Inc James McClure....................... 512-326-9411

FIDUS Construction Services Lauren Hudler........................(512-590-2707

Security Systems

Guardian Construction Bill Holcomb..........................(512-250-9478

Firetrol Protection Systems, Inc. John Rogers............................ 512-687-0115 GSC Fire & Security Mark Cummings..................... 512-697-8723

Ingenium Construction Company Todd Gold............................... 512-721-0366 Jenpro Roofing........................ 512-573-0055

KeyWarden Systems Partners, LLP Byron Alexander..................... 830-214-0867

JMI Contractors Melissa Vale............................ 210-492-8181

Site Safe Security Richard Dry..............................281.726.7810

Protractor Services Maisie Dickerson...................(512-282-5722

Sewer & Drain Cleaning-Service

Reconstruction Experts Amber Pember....................... 512-590-0647

Airco Mechanical Brandi Dathe........................... 512-837-2917

Signs

Roto-Rooter Service Co. Jason Carter............................ 512-836-8925

Alpha Paving Industries LLC Bobby Edwards....................... 512-605-9937

Steve’s Plumbing Repair Steve Brougher....................... 512-276-7476

APAC Wheeler Coatings & Asphalt, Inc

Vamvoras, Ltd Jeff Fox.................................... 512-994-7527

Executive Signs Austin Jacob Dotson.......................... 512-292-9939

Sewer Contractors

Facility Innovations Group, LLC Ed Fahrenkrug........................ 512-655-3676

Airco Mechanical Brandi Dathe........................... 512-837-2917 Roto-Rooter Service Co. Jason Carter............................ 512-836-8925 Vamvoras, Ltd Jeff Fox.................................... 512-994-7527 Sheet Metal Oliver Roofing Systems Rick Brier................................ 512-834-7500

Firetrol Protection Systems, Inc. John Rogers............................ 512-687-0115

Sheetrock Repair

Pro-Vigil Inc. Jeremy Powell......................... 866-616-1318

Excalibur Painting, Inc Omar Reyes............................ 512-459-8600

Statewide Patrol, Inc James McClure....................... 512-326-9411

Nadeau Painting Specialist Dennis Nadeau....................... 512-442-3700

Swift Access Control Mario Vasquez........................ 512-470-7575

Shower Pans

Kim Tiefke............................... 512-861-7100

Fastsigns Kerry Torres............................ 512-454-9956 Image 360 Gordon Stehr.......................... 512-436-0134 Signs West Jim Ashley............................... 512-282-5001 Small Business Bank TruWest Credit Union Hal Solomon........................... 512-763-9266 Sound Systems & Equipment Alarmtechs, Inc. Terry Delzeit..........................(281-391-6066 Speakers-Educational Ramstedt Enterprises, Inc Jackie Ramstedt...................... 512-255-2226

Security Deposits

Lone Star Carpet Lee Moerbe............................ 512-836-9311

Sprinklers-Garden & Lawn

Deposit IQ Yvette Davis............................ 877-684-4039

Roto-Rooter Service Co. Jason Carter............................ 512-836-8925

Premium Cuts Lawn Service & Maint.

Jeannette Wagoner................ 512-252-2264

ePremium Insurance Ann Padgett............................ 830-708-8970

Siding-Contractors

Staffing Services

Security Guard/Patrol Service

A-1 Service/Prop Maint Contractors Ron Little................................ 512-443-2222

Hire Priority Staffing Loa McManus......................... 512-338-4473

ACT Security Group Johnny Atkinson..................... 512-420-9988

Bartley Construction Dennis Bartley........................ 512-303-9688

Liberty Group, The Shonna Marquis..................... 512-225-1860

Austin Patrol Services Jim Wakefield......................... 512-888-9489

www.austinaptassoc.com

PRODUCTS & SERVICES DIRECTORY

Alarmtechs, Inc. Terry Delzeit..........................(281-391-6066

Executive Security Danielle Archambault............. 512-458-2258

Radley Staffing Jon Lantrip.............................. 512-502-3030

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Star Personnel Victor Garcia........................... 832-242-6800

Kings III Emergency Communications Gary Weldon........................... 512-992-4134

Stairs

Crystal Clear Pools & Spas Rene Flores............................. 512-339-9304

Telephone-Answering Service

Meyer Smith, Inc Walt Meyer............................. 512-472-0505

Hines Pool And Spa Andy Hines/ Brandon Doucet.512-873-8565

Laser Answering Service Rachel Gibaut......................... 512-827-8385

Swift Access Control Mario Vasquez........................ 512-470-7575

Jenko Asphalt & Concrete, LLC Chris Jenkins........................... 817-312-0256

Telephone-Coin/Card Operated

Storage Unit Facility

Premier Fiberglass, Inc Sherri Fowler.......................... 512-282-3322

Two Men And A Truck Derick Smith........................... 512-416-6800 Stucco & Exterior Coating Contractor 2 S-D, Inc. Kevin Seelhammer.................. 830-627-2734 Branch Construction Services Michael Martin....................... 512-371-4194 Camp Construction Peter Flynn............................. 512-394-1111 Contractors, Inc. Brian Scott.............................. 512-733-0600

PRODUCTS & SERVICES DIRECTORY

Swimming Pool-Contractors

FIDUS Construction Services Lauren Hudler........................(512-590-2707 Guardian Construction Bill Holcomb..........................(512-250-9478 JMI Contractors Melissa Vale............................ 210-492-8181 Reconstruction Experts Amber Pember....................... 512-590-0647 Subfloor Repair Capitol Floor Brett Weiss............................. 512-339-1555

Swimming Pool-Maintenance Equipment & Supplies Crystal Clear Pools & Spas Rene Flores............................. 512-339-9304 HD Supply Kendall Wood......................... 512-584-7432 Hines Pool And Spa Andy Hines/ Brandon Doucet.512-873-8565 Leslies Swimming Pool Supplies Larry Graham.......................... 512-832-0091 Maintenance Supply HQ Jeff Feldhaus........................... 512-335-6700 Spa and Pool Shoppe Jeff Vogel................................ 512-260-7222 Waterworks Pool Cleaning and Service, LLC Dan Norris.............................(512-720-1093 Swimming Pool-Repair & Renovation Crystal Clear Pools & Spas Rene Flores............................. 512-339-9304 Hines Pool And Spa Andy Hines/ Brandon Doucet.512-873-8565

Colors Unlimited

JMI Contractors Melissa Vale............................ 210-492-8181

Ingenium Construction Company Todd Gold............................... 512-721-0366

KoolCote of Texas Stacy Perlinger........................ 512-251-5740

Rob Tatrow............................. 512-339-3023

Lone Star Carpet Lee Moerbe............................ 512-836-9311 McMahan’s Flooring, Inc Brenda Carpenter................... 855-472-7585 Rasa Floors

Daniel Pena............................ 512-371-9966

Premier Fiberglass, Inc Sherri Fowler.......................... 512-282-3322 Sundek of Austin Rick Hubbard.......................... 512-928-8000 Waterworks Pool Cleaning and Service, LLC Dan Norris.............................(512-720-1093

Submetering Systems Minol USA Chris Stimac............................ 972-386-6611 RealPage, Inc. Stacey Blackwell..................... 972-820-3000 Swimming Pool Code Compliance Crystal Clear Pools & Spas Rene Flores............................. 512-339-9304 Hines Pool And Spa Andy Hines/ Brandon Doucet.512-873-8565 Leslies Swimming Pool Supplies Larry Graham.......................... 512-832-0091 Spa and Pool Shoppe Jeff Vogel................................ 512-260-7222

T Tax Consultants Marvin F Poer & Company Kevin Kirkpatrick..................... 210-377-3400 Morrison & Head, LP Kelli Morrison......................... 512-302-5800 Telecommunications Service AT&T Connected Communities Ryan Worley........................... 512-438-6314 Grande Communications Dana Ruff................................ 512-878-4000

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Kings III Emergency Communications Gary Weldon........................... 512-992-4134 Telephone-Service Grande Communications Dana Ruff................................ 512-878-4000 Television Google Fiber Evan Vandarwarka.................. 425-442-7498 Television-Cable Grande Communications Dana Ruff................................ 512-878-4000 Time Warner Cable Javier Salinas.......................... 877-859-9922 Temporary Personnel BG Staffing

Jennifer Rhoder...................... 512-481-1234

Hire Priority Staffing Loa McManus......................... 512-338-4473 Liberty Group, The Shonna Marquis..................... 512-225-1860 Tenant Screening Service AmRent Lisa Rusie................................ 512-219-7806 CoreLogic SafeRent Jason Pitzel............................. 713-252-8515 RealPage, Inc. Stacey Blackwell..................... 972-820-3000 Tenant Tracker, Inc Troy Pate................................. 800-658-9369 Termite Control Absolute Pest Management Tony Ragan............................. 512-444-0262 BrockStar Pest Services Brock Anderson...................... 512-800-0437 Certified Termite & Pest Control Scott Young............................. 512-676-0828 EnviroSMART Pest Solutions Blair Holden............................ 512-997-1000 Pest Management, Inc Sarah McElwee....................... 800-291-7378 The Bug Master Rod Howard...........................(512-250-1500 Worldwide Pest Control

Martin Barrera........................ 512-476-2847 Tile and Grout Cleaning Blackmon Mooring of Austin Serena Nikonowicz................. 512-574-8043

Colors Unlimited

Rob Tatrow............................. 512-339-3023

www.austinaptassoc.com

Floor King, Inc Roy Whitaker.......................... 512-346-7034

Bio-One Austin Matt Mistica........................... 512-897-9193

UCS Ben Wells................................ 512-385-6600

Central Texas Refuse, Inc Vic Thomas............................. 512-243-2833

Tile Sales & Installation-Ceramic

Green Door Valet Heath Hallada......................... 512-271-7000

Capitol Floor Brett Weiss............................. 512-339-1555 Colors Unlimited

Rob Tatrow............................. 512-339-3023

Floor King, Inc Roy Whitaker.......................... 512-346-7034 Lone Star Carpet Lee Moerbe............................ 512-836-9311 Rasa Floors

Pro Valet Trash Patrick Kelley.......................... 512-751-2900 Progressive Waste Solutions Kim Stone................................512.251.5622 Republic Services Stephen Kanarek.................... 512-247-5647 Valet Waste, LLC Ryan Harmon.......................... 512-593-0243

Daniel Pena............................ 512-371-9966

Trash Removal

Tile Sales & Installation-Non-ceramic

Austin Resource Recovery Keith Bible.............................(512-974-9727

Colors Unlimited

Rob Tatrow............................. 512-339-3023

Floor King, Inc Roy Whitaker.......................... 512-346-7034 Daniel Pena............................ 512-371-9966

Towing-Impound Service A&A Wrecker and Recovery Tasha Mora............................. 512-670-7578 Elite Towing and Recovery Kymberley Schmoyer.............. 512-238-8082 G&G Impounding, LLC Ricardo Guerra....................... 512-373-8353 Park Right Solutions of Austin, LLC Freddy Ximenez...................... 512-582-3000 Reliant Towing Mark Schroeder...................... 512-363-5900 Towing-Wrecker Service A&A Wrecker and Recovery Tasha Mora............................. 512-670-7578 Elite Towing and Recovery Kymberley Schmoyer.............. 512-238-8082 G&G Impounding, LLC Ricardo Guerra....................... 512-373-8353 Park Right Solutions of Austin, LLC Freddy Ximenez...................... 512-582-3000 Reliant Towing Mark Schroeder...................... 512-363-5900 Training-Sales & Marketing Ramstedt Enterprises, Inc Jackie Ramstedt...................... 512-255-2226 Trash Containers Green Door Valet Heath Hallada......................... 512-271-7000 Republic Services Stephen Kanarek.................... 512-247-5647 Trash Hauling

Bio-One Austin Matt Mistica........................... 512-897-9193 Central Waste Management Justin Behrmann..................... 512-783-8898 Green Door Valet Heath Hallada......................... 512-271-7000 Hill Country Valet Waste Aundrick Richard.................... 210-557-1380 Pro Valet Trash Patrick Kelley.......................... 512-751-2900 Republic Services Stephen Kanarek.................... 512-247-5647 Waste Consolidators, Inc Patrick Lewis........................... 512-290-3601 White’s Trash Services Benjamin White...................... 832-529-7411 Tree-Insect & Disease Control Certified Arbor Care, Inc Lee Evans................................ 512-671-8733 Davey Tree Expert Co. Daniel Hunsicker..................... 512-451-4986 Pest Management, Inc Sarah McElwee....................... 800-291-7378 Tree-Maintenance Service Certified Arbor Care, Inc Lee Evans................................ 512-671-8733 Davey Tree Expert Co. Daniel Hunsicker..................... 512-451-4986 JMI Contractors Melissa Vale............................ 210-492-8181 Merit Service Solutions Steve Matcha.......................... 512-834-0123 Premium Cuts Lawn Service & Maint.

Jeannette Wagoner................ 512-252-2264

At Your Disposal - Waste Services Inc Austin Myers.......................... 512-769-0476

www.austinaptassoc.com

Longhorn Trophies, Inc. Don McGraw.......................... 512-454-8684

U Uniforms Ice Blue Advertising Chuck Littlepage..................... 832-437-0904 Utilities-Billing Service AUM, Inc Joshua Heck............................ 603-218-1400 Hocutt, Inc. Kevin Hammer........................ 214-381-9991 NWP Services Corporation Amanda Christensen.............. 402-421-1668 Performance Utility Management & Billing, LLC Cole Denton............................ 512-394-8359 Utilities-Management AUM, Inc Joshua Heck............................ 603-218-1400 NWP Services Corporation Amanda Christensen.............. 402-421-1668 Performance Utility Management & Billing, LLC Cole Denton............................ 512-394-8359 Seelye Management Andrew Seelye........................ 512-619-9956 Utility Billing Hocutt, Inc. Kevin Hammer........................ 214-381-9991 Minol USA Chris Stimac............................ 972-386-6611

PRODUCTS & SERVICES DIRECTORY

Rasa Floors

Austin Trash Valet Nizar Hakiki............................. 512-554-5555

Trophies & Plaques

Southwest Utility Billing, LLC Andrew Leach......................... 281-306-0244 Utility Consultant Performance Utility Management & Billing, LLC Cole Denton............................ 512-394-8359 Utility Evaluation Performance Utility Management & Billing, LLC Cole Denton............................ 512-394-8359

V Valet Trash Central Waste Management Justin Behrmann..................... 512-783-8898 Door Side Valet Trash David Simes............................ 737-222-9177

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Luxe Appliances Mitchell Andrus...................... 512-940-1023

Pro Valet Trash Patrick Kelley.......................... 512-751-2900

Washer/Dryer-Sales

Belfor Property Restoration John Keenan........................... 512-610-3015

Appliance Warehouse Tina LeBlanc........................... 512-748-7515

Blackmon Mooring of Austin Serena Nikonowicz................. 512-574-8043

Valet Waste Pick Up

Commercial Equipment Company Andy Northup......................... 972-991-9274

Colors Unlimited

Austin Trash Valet Nizar Hakiki............................. 512-554-5555

Ferguson Commercial MRO Michael Moore....................... 512-848-8337

Quality Service of Texas, Inc Jessica Hernandez.................. 512-244-2777

Door Side Valet Trash David Simes............................ 737-222-9177

Waste & Recycling Consulting

Spot Be Gone Eric Ho.................................... 512-788-8763

Waste Consolidators, Inc Patrick Lewis........................... 512-290-3601

Green Door Valet Heath Hallada......................... 512-271-7000 GreenThumb Compost LLC Tom Rutz................................. 512-369-0998 Hill Country Valet Waste Aundrick Richard.................... 210-557-1380 Pro Valet Trash Patrick Kelley.......................... 512-751-2900 Valet Waste, LLC Ryan Harmon.......................... 512-593-0243

PRODUCTS & SERVICES DIRECTORY

Water-Extraction

Green Door Valet Heath Hallada......................... 512-271-7000

Waste Away, LLC Ron Walser............................. 866-999-2929 Waste Consolidators, Inc Patrick Lewis........................... 512-290-3601 White’s Trash Services Benjamin White...................... 832-529-7411 Vending

Waste Consolidators, Inc Patrick Lewis........................... 512-290-3601 Waste Management Daniel Rumsey........................ 512-272-4341 Waste Disposal/Recycling At Your Disposal - Waste Services Inc Austin Myers.......................... 512-769-0476 Green Door Valet Heath Hallada......................... 512-271-7000 GreenThumb Compost LLC Tom Rutz................................. 512-369-0998 Pro Valet Trash Patrick Kelley.......................... 512-751-2900 Progressive Waste Solutions Kim Stone................................512.251.5622 Republic Services Stephen Kanarek.................... 512-247-5647

Rob Tatrow............................. 512-339-3023

The Steam Team Ashtynn Smith........................ 512-739-7237 The Steamery ATX Tres Davis................................ 512-551-9753 UCS Ben Wells................................ 512-385-6600 Welding Excalibur Painting, Inc Omar Reyes............................ 512-459-8600 JMI Contractors Melissa Vale............................ 210-492-8181 Meyer Smith, Inc Walt Meyer............................. 512-472-0505 Swift Access Control Mario Vasquez........................ 512-470-7575 Windows-Coverings

Texas Disposal Systems Torey Palmer........................... 512-421-1359

360 Energy Savers Moore McDonough................ 512-474-8999

Video Productions

Waste Away, LLC Ron Walser............................. 866-999-2929

Classic Same Day Blinds Reed Way............................... 512-926-7700

Capture The Market Beth Doty............................... 866-778-7719

Waste Consolidators, Inc Patrick Lewis........................... 512-290-3601

HD Supply Kendall Wood......................... 512-584-7432

For Rent Media Solutions

Waste Management Daniel Rumsey........................ 512-272-4341

Windows-Dealers

FunFlicks Outdoor Movies Darrell Landers....................... 512-501-6362

Water Heaters & Boilers

American Beverage Consolidators DAnne Doga............................ 512-418-1160

Heather Cotten....................... 512-326-1133

W

A-1 Service/Prop Maint Contractors Ron Little................................ 512-443-2222 Ferguson Commercial MRO Michael Moore....................... 512-848-8337

Wall Coverings

Roto-Rooter Service Co. Jason Carter............................ 512-836-8925

Sherwin Williams Company Jay Piersall.............................. 512-844-2309

S&D Commercial Services Samuel Dowdy........................ 512-782-8360

Wallpaper & Wallcoverings-Installation

Vamvoras, Ltd Jeff Fox.................................... 512-994-7527

C&Z Enterprises Jimmy Zientek......................... 512-989-8377 Washer/Dryer-Rental Appliance Warehouse Tina LeBlanc........................... 512-748-7515 AZUMA Leasing Clint Borchgardt...................... 800-707-1188 Commercial Equipment Company Andy Northup......................... 972-991-9274

Ameristar Screen and Glass C J Reed.................................. 512-910-3050 Wood Floor Sales & Installation Capitol Floor Brett Weiss............................. 512-339-1555 Colors Unlimited

Rob Tatrow............................. 512-339-3023

Lone Star Carpet Lee Moerbe............................ 512-836-9311

Water-Conservation Absolute Commercial & Environmental Services, Inc Matt Proctor........................... 512-560-1099 Hocutt, Inc. Kevin Hammer........................ 214-381-9991 Southwest Utility Billing, LLC Andrew Leach......................... 281-306-0244

62 Windows • March/April 2016

www.austinaptassoc.com

INTRODUCING: ONLINE SERVICE PORTAL FEATURES: * INVOICE ACCESS 24/7 * UNIT HISTORY DETAIL * UPCOMING SCHEDULED ORDERS * ACCOUNT STATEMENT MAKING IT EASIER TO DO BUSINESS WITH DIXIE CARPET. * CONTACT YOUR LOCAL www.dixiecarpet.com SALES REP TODAY!*

(512) 442-6927

Beau Bastian (512) 767-4904 beaub@dixiecarpet.com

Tim Broxson (512) 626-7803 timb@dixiecarpet.com

*CARPET * VINYL * *VINYL PLANK * *LAMINATE* * HARDWOOD * *CERAMIC TILE * *SUBFLOOR REPAIRS* *BACKSPLASHES*

Pennie Pyterek (512) 845-0734 penniep@dixiecarpet.com

Derek Wallace (512) 298-7773 derekw@dixiecarpet.com

* Serving Houston, Austin, Dallas, San Antonio, Corpus Christi & surrounding areas Since 1970 *

Austin Apartment Association 8620 Burnet Rd. #475 TPI-7922_Ad_Your_Success_825x9127.pdf Austin, TX 78757

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YOUR SUCCESS IS

OUR SUCCESS

construction & PA I N T I N G

Since 1983, TPI has specialized in serving the multifamily industry. From new construction to renovation, from complete restoration to painting and roofing, TPI provides exceptional expertise to some of the leading names in the apartment industry.

Today, we're growing and changing to serve you even better. At our core, however, we are still family owned and operated. For you, that means superior performance, attention to detail and hands-on management. We understand that your success is our success. Let's work together.

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