Aureon Unified Communications A reliable and scalable communication experience Aureon Unified Communication (UC) solutions provide your business the flexible voice and communication service for today’s busy office – in every location. Whether you are in a traditional office setting or working remotely, this reliable and scalable cloud-based communication experience ensures advanced collaboration, calling and mobility features without the expense of an on-premise UC solution.
SUPPORTING YOUR WORKFORCE IN EVERY LOCATION
MOBILITY Place and receive calls from an alternate device as if it was your office line, complete with Caller ID.
Aureon’s UC solutions are a perfect all-in-one
FIND-ME, FOLLOW-ME
communication system for businesses of any size. In
Call Forwarding and Simultaneous/Sequential Ring
today’s environment, businesses need to be more
options that allow you to receive calls on alternative
responsive than ever, and our UC solution offers
phone(s).
the full-featured capabilities to keep up with your dynamic business needs as you grow. Our one-stopshop for your technology solutions include voice, data and network, managed services, and video. This industry-leading platform supports your work force in every location: Office, home, on the road, or on-site.
VOICEMAIL TO EMAIL Receive voicemail on your phone through an email, WAV file or both.
SMARTPHONE APP
Aureon Hosted UC can be delivered over a variety of connectivity to complement the dynamic nature of this cloud-based solution. You can also look to Aureon
VIDEO & SCREEN COLLABORATION
to provide your connections that provide both. Since Hosted UC is delivered as a service through a centrally managed platform, users benefit from considerable economics of scale that reduce overall cost for voice services and provides a predictable monthly fee. Aureon Hosted UC also offers the ability to scale dynamically as new employees are added.
IM AND PRESENCE INTEGRATION
SIMPLIFY YOUR SYSTEM
smartphone devices as if it is your office line,
In recent years, businesses have been quick to
such as SMS texting and Call Recording give you
adopt Voice over IP (VoIP) and transition away from
the ability to keep business and personal messages
legacy phone systems. This trend is happening
separate and have access to quality live monitoring
rapidly as businesses realize how VoIP can simplify
and reporting, respectfully. Call Forwarding and
their system, enhance staff’s mobility, unify remote
Simultaneous/Sequential Ring options give the
offices, eliminate cyclical maintenance fees and
ability to receive calls on alternative smartphone(s).
provide features that project a professional image,
This means your users make and receive calls and
like auto-attendant and call center groups. In
texts from any device anywhere.
complete with Caller ID. In addition, new features
addition, VoIP delivers cutting-edge mobility features, while reducing costs associated with traditional phone services.
APPLICATION INTEGRATION Application integration is a vital part of UC. Our
CONNECT EVERYWHERE
solution offers out-of-the-box integrations with the
Aureon UC solutions increase your team’s mobility
Suite, Salesforce and others.
by allowing you to receive calls from alternative
Connect with AUREON. Connect with SOLUTIONS.
most used business apps such as Outlook (O365), G
A Better Host For Your Business PREMISE-BASED UC • High upfront costs for PBX purchase. Voice System Costs
• Unpredictable, ongoing maintenance and support costs.
• Call capacity limited to the number of phone lines.
Call Capacity
• Busy signal all lines are in use. • Limited to the size and capacity of UC.
Scalability
• Large scale modular upgrades.
HOSTED UC VOIP • Low upfront costs and low monthly fees. • Support and maintenance included. • No long distance between “on-net” sites and reduced for “off-net” calls. • Call capacity only limited by amount of bandwidth available. • Quality of service managed to always ensure highest call quality. • Virtually unlimited, only limited by bandwidth. • Scale-on-Demand — add a single user at a time, as needed. Only pay for what you need. • Users can manage their own features through intuitive online portal.
Administration
• PBX features, routing and Move/Add/Change (MACs must be performed by administrator.)
• Moves simply require plugging phone into new location, adds performed with the assistance of Aureon Technology support. • Aureon Technology VoIP experts available 24/7, year-round for ongoing support.
• Ongoing support and maintenance performed by internal resources or outsourced integrators.
Upgrading
• Unpredictable ongoing costs. • Feature set determined by UC (upgrade or replacement of UC is required to obtain additional features).
Technology
• Upgrade process is difficult, expensive and time-consuming.
• Aureon Technology upgrades equipment and software regularly, ensuring high quality of service. • Costs included in the monthly fee.
• No UC equipment to purchase; no risk of technology obsolescence. • Hosted UC is open standards-based, so there is no lock-in to a single technology. • Smartphone app.
• Locked into a system and supporting vendor until obsolescence or end of life of the system.
Mobility
• Hosted UC allows routing to alternate devices, so calls can be completed when employee is away from the office. • Provides a unified voice platform across remote offices. • Receptionist console can transfer calls to users regardless of location.
• Premise-based doesn’t integrate with other phone systems. Disaster Recovery
• Premise-based creates a single point of failure, causing complete shutdown of phone system in event of an outage.
• Housed in geographically dispersed carrier-class data centers. • Voice service engineered for reliability with fully redundant platform. • If a site outage occurs, all calls can be rerouted to an alternative site.
AUREON.COM Learn more about Aureon Hosted Unified Communications at AureonTechnology.com or call 888-387-5670.