@Broker Handbook

love where you work BROKER HANDBOOK

TABLE OF CONTENTS GETTING STARTED. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 INTRANET . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 CONTRACT ADMIN & ACCOUNTING . . . . . . . . . . . . . . . 21 LIST SIDE SERVICES. . . . . . . . . . . . . . . . . . . . . . . . . . . .29 BUY SIDE SERVICES. . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 MARKETING SERVICES . . . . . . . . . . . . . . . . . . . . . . . . . 41 BROKER SERVICES . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

LOVE WHERE YOU WORK

GETTING STARTED

1

WELCOME! WE ARE SO GLAD YOU’VE JOINED THE TEAM.

CONTACTS FRONT DESK

Your office manager and front desk staff are your first point of contact. They can help with any questions on @properties’ systems, tools, new listings, sitting floor and conference room reservations.

The front desk will notify you by email if any envelopes, packages or brochures have been delivered or dropped off for you at the office. Any faxes that are sent to the main office fax number are scanned to your @properties email. To contact the front desk, email MLS(office location)@atproperties.com.

Your front desk email is .

[Example: mlsohio@atproperties.com or mlswinnetka@atproperties.com] MARKETING

For all marketing and advertising questions or requests, please contact marketing@atproperties.com.

CONTRACT ADMINISTRATION

For all contract administration questions or requests, such as contracts and commission checks, please contact contractadmin@atproperties.com.

ACCOUNTING

For all questions on invoices, income reports, paying licensed assistants or 1099s contact accounting@atproperties.com.

2

INFORMATION TECHNOLOGY (IT)

Contact ithelp@atproperties.com to schedule an appointment to setup your computer and handheld devices or for any other IT or website related questions, such as how listings are displayed on various websites.

GETTING STARTED

CONTACTS SIGNS

Contact signs@atproperties.com to request your complimentary open house sign or to order any additional riders. **To order a For Sale or For Rent sign, create a property folder and follow the checklist to order the domain and sign. You can also place orders for additional signs through the intranet.** BROKER HEALTH / DENTAL INSURANCE

For more information or to enroll in the @properties health/dental insurance plan, contact your office manager.

VHT

CHICAGO ASSOCIATION OF REALTORS ®

To contact a CAR representative regarding general membership questions or to make a payment, call 312.803.4900 or login to your account at chicagorealtor.com.

NORTH SHORE - BARRINGTON ASSOCIATION OF REALTORS ®

To contact a NSBAR representative regarding general membership questions or to make a payment, call 847.480.7177 or login to your account at nsbar.org.

MORE - MAINSTREET ORGANIZATION OF REALTORS

To contact a MORE representative regarding general membership questions or to make a payment, call 630.324.8400 or login to your account at succeedwithmore.com OAK PARK AREA ASSOCIATION OF REALTORS

To contact OPAR representative re: general membership questions or to make a payment, call 708.386.0150, or log in to your account at oakparkrealtors.org.

MRED

To sign up for MLS training classes or questions relating to the MLS, please visit mredllc.com or contact the MRED help desk at 630.955.0011.

GETTING STARTED

LOVE WHERE YOU WORK

To make an appointment with a VHT professional photographer, email support@vht.com, call 800.790.8687, or go to my.vht.com.

3

NEW @BROKER CHECKLIST TO THE RIGHT is a checklist that’ll ensure a smooth transition:

❑ BUSINESS CARDS Your office manager will order your first set of business cards. You will receive 250 complimentary cards. A proof will be provided to you. Once you approve the proof, the turnaround time is 7-10 business days. If you need to order additional business cards, please email the business card order form to marketing@atproperties.com.

❑

PHOTOS

We require professional headshots for the website, announcement cards, postcards and all other marketing materials. A headshot is required in order for you to appear on the website. Visit the intranet for recommended photographers at marketing / headshot photographers. Email photo to marketing@ atproperties.com.

❑

BIO/PROFILE NOTE: BIO & PROFILE REQUIRED TO BE ON ATPROPERTIES.COM

Your bio will be posted on the atproperties.com website and on all Restaurant Guide orders. Please login to the intranet to update your online bio and check to make your bio visible on the @ properties site. A bio is required in order for you to appear on the website. When writing your bio, please include the following: • Name • How long have you lived in your area

4

• Tenure with @ properties/year joined

• Areas of specialization

• Years in real estate/any special designations

• Member of any community organization(s)

• Education/college degree/school attended/major

• Favorite weekend/after work activities

• Neighborhood/community where you live

• The most exciting and gratifying part of your job

In order for your profile to be visible on the Agent site and @properties website, you must complete 3 things: 1. Send headshot to marketing@atproperties.com 2. Complete your bio: Intranet / Website / Agent Site / About Me - text only (Check the box above the text field before clicking submit.)

3. Confirm your MLS ID# is on the Intranet / Profile / Preferences / Professional

❑ C REATE YOUR OWN PERSONAL WEBSITE ON THE @PROPERTIES INTRANET Your personal website is different than your profile page listed above. Login to the intranet to get started by adding your listings, testimonials, and more!

❑

MAILING DATABASE

Your database must be organized in Excel for announcement cards, postcards and other printed mailings. Please email your database to marketing@ atproperties.com to participate. Use the Excel template from the CRM. Email marketing@ atproperties.com to request your announcement card proof.

GETTING STARTED

NEW @BROKER CHECKLIST ❑

EMAIL DATABASE

Your new broker e-nouncement which includes your photo and contact information, the monthly e-newsletter and your listing e-nouncements are sent to your database of email addresses. Your email database is accessible through your intranet account login. To learn how to use the e-campaign tool, sign up for a seminar at atpropertiestraining.com. An e-nouncement will not be distributed without the bio, headshot and MLS number.

Please email both your bio and headshot to marketing@ atproperties.com for your e-nouncement. You will be notified when proof is ready to proof, approve, and send to your sphere.

YOUR ATPROPERTIES.COM EMAIL

Your @ email will be set up after you complete all the required paperwork with your office manager. Please refer to the email instructions on how to access your email on page 7. Email ithelp@ atproperties.com to set up your laptop for the @ wireless network and phone/tablet.

❑

VOICEMAIL

Your office manager will provide you with a voicemail extension and instructions if you would like an extension at the office. If you don’t have an extension, then the caller is given your cell phone number.

❑

SIGNAGE

You will receive one complimentary open house sign. Please email signs@atproperties.com to order your complimentary open house sign as well as any additional signage needs.

❑

DOWNLOAD @ GENT APP AT ATPROPERTIESAPP.COM

For sign-in instructions, refer to @ gent App section on page 16.

❑

UPDATE PROFILE ON REALTOR.COM

❑

UPDATE PROFILE ON ZILLOW

❑

UPDATE PROFILE ON TRULIA

❑ U PDATE SOCIAL MEDIA: FACEBOOK/ TWITTER/LINKEDIN

❑

GETTING STARTED

GET TESTIMONIALS

LOVE WHERE YOU WORK

❑

5

NEW @BROKER CHECKLIST ❑

SIGN UP FOR THE FOLLOWING TRAINING CLASSES AT A TPROPERTIESTRAINING.COM IN THE NEXT MONTH:

❑

• @orientation

• Open house

• DMS

• Marketing boot camp

• @gentApp

• Brochure tool

• E-Campaign

• CRM

• DocuSign

• Ninja Training

• Listing presentation

• Agent metrics

VIDEO TRAINING

We also offer video training on the @App. Below is a list of some of the videos we have available; login to the @App to see more!

• DMS overview • CRM – overview

• Website – Overview

• CRM – Adding contacts

• Website – Testimonials

6

• CRM – Managing records

• @ gentApp

❑

SEMINARS

❑

RSVP ONLINE AT ATPROPERTIESTRAINING.COM

• Marketing boot camp

• Getting What You’re Worth

• Motivating Referrals

• @ orientation

❑

TRAINING FOR BROKERS NEW TO BUSINESS

• R eal Estate 101

YOUR @ORIENTATION CLASS IS SCHEDULED ON AT YOUR RE101 CLASS IS SCHEDULED ON AT

GETTING STARTED

EMAIL LOGIN TO EMAIL

1. Go to http://portal.microsoftonline.com 2. Enter your @properties email address as your user name; for example: johndoe@atproperties.com.

3. Your password will be the password that was set up with the office manager at your orientation.

SETTING UP YOUR IPHONE

On your iPhone go to Settings -> Mail, Contacts, Calendars -> Add Account -> Microsoft Exchange.

1. Email: username@atproperties.com (example: johndoe@atproperties.com) 3. Username: (username example: johndoe@atproperties.com) 4. A pop up may say “Unable to Verify Certificate”. Click on “Accept.”

5. A new field called “Server” will appear underneath “Email.”

Type in: outlook.office365.com 6. It will ask you to sync contacts and calendar Check out the Intranet FAQs for additional instructions on how to setup your phone, or email ithelp@atproperties.com.

GETTING STARTED

LOVE WHERE YOU WORK

2. Domain: atproperties.com

7

EMAIL SIGNATURE STYLE GUIDE LOOK AT IT FAQs on the intranet for instructions on how to set-up your signature.

Anne Proper | Broker Associate @properties 212 E. Ohio Chicago, IL 60611 312.506.0453 atproperties.com

{Arial 13 pt, bold | Arial 13 pt. regular} (Arial 14 pt. bold, red @ sign) {your office address: Arial 12 pt. regular}

{hyperlink to @properties. Do not include “www”}

Anne Proper | Broker Associate @properties

{Arial 13 pt, bold | Arial 13 pt. regular} (Arial 14 pt. bold, red @ sign)

{optional “LOVE” logo}

212 E. Ohio Chicago, IL 60611 312.506.0453 8

atproperties.com Click here to download my app!

{your office address: Arial 12 pt. regular}

{hyperlink to @properties. Do not include “www”} {hyperlink to your @properties broker app}

GETTING STARTED

STYLE GUIDE PLEASE ADHERE to the above guidelines to help us maintain our branding and consistent level of professionalism.

• The “p” in properties is ALWAYS lowercase • The word “properties” is ALWAYS lowercase • There is NO SPACE between the @ and the p - Example: @properties • When using color, the @ symbol should always be in RED • When using color, the word properties should always be BLACK (on a white background) • The font size of your email signature, including the company name, should not be larger than 14 pt. * T IP: WEBSITE ADDRESSES WORK WITHOUT THE “WWW.” AVOID USING THIS

LOVE WHERE YOU WORK

“WWW.” IN YOUR MARKETING MATERIALS.

9

GETTING STARTED

LOVE WHERE YOU WORK

INTRANET

11

LOG-IN THE @PROPERTIES INTRANET IS YOUR DESTINATION FOR ALL YOUR

@PROPERTIES AND REAL ESTATE RESOURCES.

GO TO ATPROPERTIES.COM

located in the upper right hand corner click on “LOGIN OR REGISTER.” You will log in with your @properties email and the password you chose.

12

DID YOU KNOW...

You should be receiving an email from our IT department with a link to create a password. If you do not receive the email, click Login or Register then “I forgot my password” on the atproperties. com home screen to generate a new password to your Intranet account.

Scroll to the bottom of the page, and select the Intranet tab.

Located at the bottom of the screen will be a link entitled “INTRANET.” Click on this link for direct access to the @intranet site.

INTRANET

@HOME REPORTS DID YOU KNOW...

That 78% of all dissatisfied real estate clients stated “lack of communication” as their #1 broker complaint?

Avoid miscommunication and sign your sellers up for your @properties home report.

LOVE WHERE YOU WORK

These are automatically generated once live on the MLS.

13

INTRANET

PRINTABLE DOCS

14

PROCESS

Go to My Essentials -> Printable Documents Click headers to expand Click “Download File” to save to your computer or view documents in each group

If you use PDF Expert on your your Apple® devices, these documents will automatically sync.

SEARCH for docs in the Printable Docs

INTRANET

LOVE WHERE YOU WORK

DIRECTORY

15 PROCESS

Go to My Essentials -> Broker Directory Export to Excel •All contacts are synced throughthe @brokerApp For a directory of our staff go to:Resources -> @Directory -> Support Staff Directory

INTRANET

@BROKER APP WHAT IS IT?

The @gent App is a communication tool accessible on all mobile devices as well as via the Web from any desktop or laptop computer. This tool is successful in marketing pocket listings, looking for pocket listings for your buyer-clients, asking for advice or vendor recommendations and sharing information across @brokers.

1. Download the app to your laptop/phone/tablet at atpropertiesapp.com

2. Your password is the your password from the Intranet 3. Look at Featured Posts in the app and watch @gent app Training Videos

16

INTRANET

@BROKER APP TOP ADVANTAGES FOR OUR SELLERS:

1. T he app connects all @properties brokers and matches your home with a prospective buyer. The app is like a property matchmaker.

2. We provide valuable exposure during a time when most listings are not being marketed. The higher the level of exposure, the more likely it will sell.

3. The exclusivity of the app creates urgency in a market with low inventory. Urgency leads to a higher sales price in a shorter amount of time.

4. The app allows brokers and sellers to test the market at a certain price prior to listing publicly, allowing an educated decision to be made prior to accruing market time.

TOP ADVANTAGES FOR OUR BUYERS: LOVE WHERE YOU WORK

1. The app connects all @properties brokers and matches your needs with properties that are not yet on the market, like a property matchmaker.

2. Our brokers can give you an early opportunity to view and purchase during a time when others are waiting for properties to hit the Multiple Listing Service.

3. In a market with low inventory the app gives our buyers the potential to avoid the frenzy of a multiple-offer situation.

By having an early look our clients may have the first option to purchase.

17

INSTALL @GENT APP ON IPHONE IOS

1. Go to atpropertiesapp.com and click download and install 2. Then go to Settings - General - Device Management/Profile - Yapmo LLC - Trust “YAPMO LLC” - Trust 1

2

3

4

5

6

7

8

INSTALL @GENT APP ON ANDROID OS

1. Go to atpropertiesapp.com and click download and install

1

2

4

5

2. Then scroll down from the very top of the screen to pull down the notification center and click your download.

3. From here click Settings - check “Unknown sources” from off to on and then hit OK. 4. Click Install INTRANET

3

E-BROCHURES PRESENTATION BROCHURES CAN BE VIEWED ONLINE AT MYATPROPERTIES.COM/PRESENTATIONS. BUYER PRESENTATION BOOK TO DOWNLOAD a pdf of any one of the brochures please log-in to the intranet and click on the “Marketing” link and then click on “Presentations.”

The Buyer Presentation Portfolio is the perfect tool for any home buyer. The Buyer Book is a detailed overview of the entire buying process outlining a step-by-step process, mortgage information and comprehensive list of glossary terms. The portfolio also includes a home buyer checklist, property comparison worksheet and neighborhood presentation book.

Stop looking, start finding.

Start your search today.

18

NEIGHBORHOOD PRESENTATION BOOK

The Neighborhood Presentation Book is included in the Buyer Presentation Portfolio. The neighborhood pages feature detailed descriptions of each neighborhood, the housing architecture and the lifestyle of the that particular community. There are a variety of neighborhood guides available.

21 Rogers Park

Wildwood

7 Edgebrook/

Pulaski Park

Sauganash

Norwood Park

Hollywood Park

Union Ridge Big Oaks

A GUIDE TO CHICAGO’S NEIGHBORHOODS

8 Bowmanville

North Park

11 Jefferson Park

Lincoln 14 Square

Mayfair Albany Park

Portage Park

Montclare

Irving Park

Belmont Central

Cragin

North Center

Irving Park

Kilbourn Park

Schorsch Village

28 Uptown Buena Park

22

17 Old Dunning

Edgewater

1 Andersonville

Ravenswood

Roscoe Village

Avondale

12 Lakeview/ Wrigleyville

Belmont Gardens

15

Logan Square

13 Lincoln Park

Hermosa

5

Galewood

Bucktown

5 Humboldt Park

18

Wicker Park

27 Ukrainian Village

Noble Square

Goose Island

Austin

Old Town

Gold Coast

9

20 River North/ River West

United Center

Garfield Park

Douglas Park

Lawndale

26

29

25

Streeterville

16

West Loop

Loop

Little Italy

23 South

Tri-Taylor

Loop

19 Pilsen 6 Chinatown Little Village

2

Bridgeport

4

3

Brighton/ McKinley Park New City

Archer Heights

Canaryville

Bronzeville/ Lake Meadows Oakland/ Kenwood

10

Gage Park Garfield Ridge

Hyde Park

West Elsdon

Clearing West Lawn

Park Manor

Scottsdale

INTRANET

Woodlawn

Englewood Marquette Park

Ashburn Wrightwood

Gresham

Chatham

Grand Crossing

24

South Shore

E-BROCHURES LISTING PRESENTATION BOOK

Selling a home for the best price in the shortest amount of time, this is the @properties goal. The @properties Listing Presentation Book is a case bound book that highlights the @approach. Not only does this piece leave a lasting impression with your clients but highlights all the marketing you provide a listing.

The book will also serve as a step-by-step checklist for your clients on how to prepare a home in the best possible way prior to going on the market.

@PROPERTIES’ CLIENTS BENEFIT FROM OUR #1 MARKET SHARE IN A NUMBER OF KEY CATEGORIES LEADING TO MORE EXPOSURE FOR YOUR HOME.

HOMES WITH NO PRICE CHANGES

#1 BUYER’S REPRESENTATIVE: .................................. 17.51% AVERAGE (CITY)

TOTAL $ VOLUME (BY BROKER)

SELLING PRICE

#1 SELLER’S REPRESENTATIVE: ................................ 17.25% AS A PERCENTAGE (CITY)

HOMES WITH AT LEAST ONE PRICE CHANGE

AVERAGE DAYS ON MARKET

AVERAGE SELLING PRICE AS A PERCENTAGE OF ORIGINAL LIST PRICE

AVERAGE DAYS ON MARKET

61

88.21%

146

OF ORIGINAL LIST PRICE

#1 IN LUXURY: ................................................................ 19.90% (CITY)

#1 DAYS ON MARKET: ................................................... 61 DAYS

97.48%

LOVE WHERE YOU WORK

#1 IN MARKET SHARE: ................................................. 17.45% (CITY)

MARKET SHARE TOTALS

SOURCE: MRED, LLC. CITY MARKET SHARE FOR 1/1/14– 12/12/14, LUXURY MARKET SHARE, 1/1/15-4/1/15. DAYS ON MARKET, TOP 5 COMPANIES.

SOURCE: BROKER METRICS, MRED LLC DATA, 3/2014-2/2015, BASED ON TOP 4 BROKERAGE FIRMS IN CHICAGO

CitySeller032014

@PROPERTIES IS #1 IN THE CHICAGO AREA IN AVERAGE MARKET TIME CitySeller032014

CHICAGO BRIDGE HOUSE AND TRUSS . LOOP

19 DEVELOPMENT BOOK

No one does it better than @properties; we approach developments from “the ground up.” @properties is known for its execution of sales and marketing for new and conversion developments. This book showcases the @properties development success story with detailed case studies and a marketing plan that has proven itself time and time again.

FROM THE GROUND UP from the ground

It’s how you trans Form land Into homes, homes Into commun It Ies, commun It Ies Into ne Ighborhoods.

It’s how you bu Ild your name, your bus Iness, your reputat Ion. It’s lay Ing a sol Id Foundat Ion, h Itt Ing all your marks, and know Ing you’re only as good as your last deal.

¾

INTRANET

¾

up

LOVE WHERE YOU WORK

CONTRACT ADMIN & ACCOUNTING

21

CONTRACT ADMIN & ACCOUNTING PLEASE CONTACT each of the following departments if you have any questions from contract to close

CONTRACT ADMINISTRATION (CA)

contractadmin@atproperties.com • Facilitates your deals from CTG to CLSD • Ensure the right documents are submitted • Handle earnest money deposits • Provide commission statements and checks for closing • Calculate broker commission payments • General support for questions on payouts and documentation • Facilitate the Proper Title Pay-At-Close process, allowing you to receive your commission check at closing ACCOUNTING

accounting@atproperties.com • Issues monthly broker expense statements (emailed and posted to the intranet) around the 15th of each month • Processes commission deductions for outstanding expenses • Issues 1099s and uploads 1099s to the intranet 22

• Posts monthly broker income reports, production reports, and annual expense summary to the intranet • Processes payments to your licensed assistants • Cuts commission checks to brokers and co-op brokers • Facilitates broker retirement and tax savings with TDAmeritrade. For information on how to sign up, contact info@atfinancial.com • Handles billing and payments for broker health and dental insurance

CONTRACT ADMIN AND ACCOUNTING

CONTRACT ADMIN & ACCOUNTING DEAL MANAGEMENT SYSTEM (DMS) MANAGING BROKER

• Signs all listing agreements • We provide 6% & 7% listing agreements on the Intranet.

• Approves all commission reductions • Approves broker exemption for primary residence rentals/sales (one allowed each year if over $1M production) • Assists broker with any commission dispute with other brokers • Approves any exceptions to standard fees / expenses BROKER RESPONSIBILITIES

• Enter all listings and buy side deals in the DMS

• Turn in balance of earnest money checks immediately. If the closing is less than two weeks away, have the buyer obtain certified funds or send a wire.

• Provide as much information as possible to your contract admin to ensure your payouts are accurate • Attend your closings

LOVE WHERE YOU WORK

• Turn in initial earnest money checks as soon as the contract is executed and you receive the check

23

CONTRACT ADMIN AND ACCOUNTING

TRANSACTION FLOW

Create Listing Property Folder

24

CONTRACT ADMIN AND ACCOUNTING

DMS INBOX CHEAT SHEET FOLLOW THIS GUIDE TO UPLOAD YOUR DOCUMENTS INTO THE DMS. IF YOU HAVE ANY QUESTIONS, ASK YOUR OFFICE MANAGER / FRONT DESK. REMEMBER TO include your MLS ID# in subject line. Reference instructions by the copier in your office for more information.

OPTION 1 – NEW EMAIL TO THE DMS INBOX

• Open a new email • Attach the file to the new email • Type your MLS ID into the subject line • Send to DMS@atproperties.com OPTION 2 – FORWARD AN EMAIL TO THE DMS INBOX

• Open the email with the attachment • Delete the subject line and insert your MLS ID

• Click the file

LOVE WHERE YOU WORK

• Send to DMS@atproperties.com

• Click “Upload File(s) Now” button

25

OPTION 3 – CLICK AND BROWSE YOUR COMPUTER

• Click the khaki-colored section in the inbox • Locate the file that you want to upload on your computer

OPTION 4 – DRAG AND DROP ON YOUR COMPUTER

• Open the folder with your file that you want in the inbox • Click the file and hold the button • Drag the file to the khaki-colored rectangle in the inbox • Click “Upload File(s)” Now button OPTION 5 – SCAN DIRECTLY FROM THE OFFICE SCANNER (OR YOUR OWN!) TO DMS @ATPROPERTIES.COM

CONTRACT ADMIN AND ACCOUNTING

@BROKER FINANCIAL REPORTS MONTHLY BROKER INVOICE/ANNUAL EXPENSE REPORT

Located on the intranet under: My Essentials -> My Financial Reports • Around the 15th of each month, your expense statement is posted online.

• @properties pays for many various broker expenses up front and then bills you

back according to the accounting policy.

26 EXAMPLE BROKER EXPENSE STATEMENT

BROKER COMMISSION REPORTS

Located on the intranet under: My Essentials -> My Financial Reports • Around the 15th of each month, your income report is posted online.

• The Gross income shown on this report will match your 1099 at the end of the year.

EXAMPLE YTD BROKER INCOME REPORT

CONTRACT ADMIN AND ACCOUNTING

@BROKER 1099 HIGHLIGHTS • 1099s are delivered electronically on the intranet in January for all brokers who opt in to receive it online.

• Hard copies of 1099s are delivered to brokers’ mailboxes for brokers who opt not to receive 1099s electronically.

• Brokers’ YTD income report for the full calendar year will be posted to the intranet early in January.

50,000.00

LOVE WHERE YOU WORK

• Please talk to your accountant for any advice regarding your tax return and the deductibility of any business expenses–@properties accounting cannot provide tax advice.

27

EXAMPLE 1099

CONTRACT ADMIN AND ACCOUNTING

LOVE WHERE YOU WORK

LIST SIDE SERVICES

29

LIST-SIDE SERVICES THE FOLLOWING ARE INCLUDED AT NO CHARGE IN LISTING PACKAGE:

• Administrative Support/MLS activation • Contract administration support • Settlement Statement Tax-Time Reminder Letter - End of year reminder to client with copy of settlement statement • Case bound presentation booklet (leave behind with seller) • CMA materials • Thank you email, social media email and listing agreement emailed to client • Client Survey: After each closing, @properties will automatically send a survey to your client via email. Surveys include a series of five questions and an opportunity for your client to write a testimonial. Completed surveys will be emailed to you. Surveys are perfect for marketing and branding pieces.

• Property signage (standard 30" x 32") — includes name, broker mobile #, broker email and custom domain.

• Professional still photography (10 signature photos) and virtual tour • Property brochures (50) • Custom property e-nouncement • Sales Genie/Info USA database search information (500 names) 30

• North Shore Weekend corporate advertising (North Shore) • Complimentary property domain name • Online advertising: • Trulia.com (enhanced/showcased) • Zillow.com (enhanced/showcased) • Realtor.com • Adwerx LUXURY COLLECTION

• Luxury hardcover brochures (25) • Wall Street Journal advertising LUXURY COLLECTION ONLINE

• wsj.com • LuxuryPortfolio.com • Juwai.com (targeting Chinese buyers) LUXURY COLLECTION SIGNAGE

• One complimentary 30" x 32" sign with Luxury Portfolio logo provided per listing with name, broker phone number, broker email and custom property domain

LIST SIDE SERVICES

LISTING PRESENTATION BOOK LISTING PRESENTATION BOOKS ARE AVAILABLE AT YOUR FRONT DESK.

DON’T FORGET TO attend our listing presentation class.

Sign-up at atpropertiestraining.com.

Selling a home for the best price in the shortest amount of time is the goal of @properties. The @properties Listing Presentation Book is a hard cover, casebound book that highlights the @approach. Not only does this piece leave a lasting impression with your clients, but highlights all the marketing you provide a listing. Marketing includes advertising, custom property brochure, direct mail piece and all the benefits of the @properties’ extensive online marketing program.

The book will also serve as a step-by-step checklist for your clients on how to prepare their home in the best possible way prior to going on the market.

pricing your home – (market) time is money market share matters

steadily

increased

our

market share every year We have been in business. And more market share means more exposure for your home – exposure through online marketing, signage, broker-to-broker marketing, advertising, e-mail promotion, direct mail and buzz marketing.

More exposure means more page views, more phone calls and more showing requests, and that ultimately means shorter market times and higher overall selling prices. The proof is in the numbers. @properties not only works to build market share. We put market share to work for you.

market share totals

contrast, the surest way to see that selling price decline is to set a listing price that’s too high and then go through a series of price reductions to chase the market.

@properties’ clients benefit from our One of the biggest mistakes sellers can makeshare is to believe #1 market in a number of key that just because their home will sell for one price on dayto more exposure categories leading 60 it will sell for the same price day 160. usually, it foron your home. doesn’t work that way. Remember, time is money, and the best way to optimize both is to work with your broker in #1 in MarkeT SHare: ................................................. 18.40% (city) setting an accurate listing price.

Setting an accurate listing price is so important because the greatest amount of showing activity for a home occurs within the first few weeks of market time. This early activity tends to be from serious buyers who are currently in the market and are therefore drawn to new listings with a greater sense of urgency.

average days on market

average selling price as a percentage of original list price

98.27%

66

91.52%

#1 buyer’S repreSenTaTive: .................................. 18.10% (city)

total $ volume (by broker)

#1 SeLLer’S repreSenTaTive: ................................ 18.70% (city)

Mkt 18.4%

4,000

homes With at least one price change

average selling price as a percentage of original list price

source: mred, llc, 1/1/1512/31/15. based on closed sales volume, city of chicago.

source: broker metrics, mred llc data, 1/1/2015-12/31/2015, based on top 4 brokerage firms in chicago

#1 in Luxury: ................................................................ 19.10% (city) #1 DayS on MarkeT: ................................................... 66 DayS

3,000 Mkt 11.1% Mkt 9.5%

2,000 source: mred, llc. city market share for 1/1/15– 12/31/15, luxury market share, 1/1/15-12/31/15. days on market, top 5 companies.

Mkt 6.5%

1,000

Mkt 3.6%

Berkshire Coldwell Hathaway Banker HomeServices Residential Koenig Rubloff

Baird & Warner

Jameson Sotheby’s Intl Realty

CH112-03

• C ity version • C ity Luxury version • North Shore version • Suburban/Chicagoland version • MI/IN version • WI version

chicago bridge house and truss . loop

31

COMPARATIVE MARKET ANALYSIS CMA PRESENTATION MATERIALS

We offer complimentary printing on all CMAs. Presentation covers, backs and binding machines are available at every office.

connectMLS - Connecting Your Real Estate Community

Page 6 of 10

Comparables Subject Property

Comp Adjustment Comp #2 #1

Adjustment Comp #3

Adjustment

No Photo Available

MLS #: Status:

06787712

06879761

07032940

ACTV

ACTV

ACTV

Street Number: 532

2435

1728

849

Compass Point:

W

N

N

Street Name: N Claremont

AUGUSTA

Richmond

HOYNE

Street Suffix:

BLVD

ST

AVE

Chicago

Chicago

Chicago

$379, 000

$379, 900

$419, 000

273

184

35

City: Chicago List Price: Sold Price: Closed Date: Market Time: Total # Of Rooms:

9

6

10

Bedrooms:

3

3

3

2.1

2

2.1

Less Than .25 Acre

Standard Chicago Lot

Bathrooms: Subdivision: Lot Size:

UKRAINIAN VILLAGE

Approx Sq Ft: Type of House Detached: Dining Room:

Less Than .25 Acre

1269 2 Stories

1.5 Story

Combined w/ FamRm (WFR)

Separate (SEP)

1.5 Story

Living Room Size:

13X11

10X10

11X14

Master Bedroom Size:

17X10

10X10

11X8

Full, Walkout, Finished, Exterior Access

Full

Full, Finished

Detached, 2.5 Car Garage, Garage Door Opener(s) (Auto)

Detached, 2 Car Garage

Detached

Off Alley

Off Street

H, Off-Site

100+ Years

Unknown

51-100 Years

Brick (BR)

Aluminum/Vinyl/Steel Siding (AVS)

Brick (BR)

Model: Basement:

Garage Type:

Parking: Age: Exterior Building Type: Elementary Sch Dist:

299

299

299

High Sch Dist:

299

299

299

Short Sale/Foreclosure/CourtLender Approval Required, etc.

(CLSD Only) (Y/N):

LIST SIDE SERVICES

LOVE WHERE YOU WORK

price for your home is to set the listing price correctly right out of the gate. By

has

homes With no price changes

However, as time goes by, interest wanes, and longerthan-average market times tend to fuel the perception that the home itself (not just the price of the home) is flawed. Therefore, longer market times can actually drive value down.

the surest Way to get the highest selling

@properties

NEW LISTING PROCESS YOU HAVE THE LISTING, NOW WHAT? HERE ARE THE NEXT STEPS: 1. ENSURE THE LISTING AGREEMENT AND DISCLOSURES ARE

COMPLETED, SIGNED AND DATED

2. DMS – CREATE A PROPERTY FOLDER

Click the button in the DMS under My Essentials in the intranet to create a property folder and enter all property and client information.

3. INSIDE THE PROPERTY FOLDER:

• Email or Upload all Listing Documents in the DMS • Order VHT Photos • Market your listing as a Pocket Listing (click in the Property Folder) • Complete the information in order to automatically create a pocket listing post in the @gent app and to send to website users with saved searches.

• Order a Domain and Sign (if applicable) (click in the Property Folder) • Create and Print Brochures (once photos are returned from VHT) i. For luxury listings, email marketing@atproperties.com to get started with a designer.

32

ii. For non-luxury listings you may create your brochure as soon as photos are received, or you may wait for a proof from marketing, typically 1-2 days after photos are available.

• Draft the listing in the MLS and notify your Front Desk when the listing is to go live.

• Create and send a property enouncement • Order just listed postcards 4. CREATE A SEARCH ON THE @GENT APP IN THE PROPERTY NEEDED LOOP

• Click the magnifying glass in the upper right hand corner • Select Property Needed from the drop down box • Complete the fields with your property’s information • Under Search Results in the upper left, click the gray Feed button, and name your search to save it.

• You will be notified any time an agent posts a buyer need that matches your property 5. POST THE .INFO DOMAIN ON YOUR SOCIAL MEDIA PAGE(S) 6. EMAIL FRONT DESK WITH OPEN HOUSE AND BROKER OPEN REQUESTS

LIST SIDE SERVICES

NEW LISTING PROCESS 7. EMAIL FRONT DESK WITH ALL STATUS AND PRICE CHANGES BY

FORWARDING WRITTEN SELLER REQUEST/CONFIRMATION

• In order to cancel and re-list a property in the MLS, seller must sign a new listing agreement.

8. FRONT DESK WILL EMAIL YOU THE MLS #. THE @HOME REPORTS

ARE AUTOMATICALLY SET UP FOR EACH LISTING

The front desk will also send the “Thank you for listing” letter with executed listing agreement and social media letter to your client(s). All property disclosures will automatically be uploaded to the MLS for your listings.

9. RENTALS: THE FRONT DESK WILL PROVIDE YOU A CUSTOM APPLICATION WEB

LINK FOR YOUR LISTING. SHARE THIS LIKE ONLY WITH POTENTIAL APPLICANTS.

ALL REPORTS WILL BE FORWARDED TO THE LANDLORD.

LOVE WHERE YOU WORK

33

LIST SIDE SERVICES

VHT ORDERING PROCESS 1. CONTACT VHT CLIENT SERVICES

All orders must be placed through VHT Client Services.

Photographers are not allowed to accept orders in the field.

• Go to: my.vht.com • Email: Orders@VHT.com 2. P ROVIDE ESSENTIAL PROPERTY INFORMATION AND PREFERRED

DAYS AND TIMES

I f all pertinent property information is not provided when placing the order, the order and appointment will NOT be scheduled. VHT Client Services will contact you via email to notify you that more information is needed before the order can be placed. For properties over $500,000, a floor plan is required.

Additional fees apply.

3. RECEIVE ORDER CONFIRMATION FROM VHT

or all orders placed before 2 PM, you will receive an email confirming your F order information, appointment and assigned photographer by the end of the business day. Orders placed after 2 PM will receive confirmation by 12 PM the following business day.

4. PREPARE THE HOME FOR THE PROPERTY TOUR APPOINTMENT

34

VHT photographers are not allowed to move/rearrange furniture or stage your client’s home.

STOP! If this listing is a relist/ repost please visit your myvht account. If the order is placed via phone or email to vht directly, you will incur an additional fee. It is free if done through MYVHT.

5. ARRIVE ON TIME FOR YOUR APPOINTMENT

All appointments are a maximum of 45 minutes. If the home is not prepared for the appointment when the photographer arrives, the photographer cannot stay longer than your 45 minute appointment. Photographers are not allowed to enter your client’s home alone.

6. IMAGES SENT TO @PROPERTIES

VHT will send all of your images to @properties.

LIST SIDE SERVICES

RENTAL LISTINGS SERVICES INCLUDED . . . $100

• Multiple Listing Service Input • Multiple Listing Maintenance • Contract Administration Support E NHANCED ONLINE ADVERTISING:

Note: if listing is both for sale and for rent, it will only show for sale.

• atproperties.com (Listing must be in the MLS) • Zillow.com (Listing must be in the MLS) • Trulia.com • LuxuryPortfolio.com (if the rent is above $4K monthly)

Extra print and marketing services are available for additional fees.

Prices available upon request.

PRINT & MARKETING TOOLS

• Professional photography and virtual tour • Property flyers • Signage with domain • Extras • Direct Mail • Custom Banners • Enouncements

LIST SIDE SERVICES

LOVE WHERE YOU WORK

A LA CARTE SERVICES

35

LOVE WHERE YOU WORK

BUY SIDE SERVICES

37

BUY SIDE SERVICES • Buyers will receive a monthly magazine subscription, home gift cards and a follow-up restaurant guide showing them the best places to try in their new neighborhood.

• All @properties buyers within the specific neighborhoods below will receive a restaurant guide. Each guide features the broker’s bio page and includes a letter to the client from the broker.

• Please visit the intranet for a list of restaurant guides available.

best of bucktown restaurants The Bristol Jane’s Trenchermen Club Lucky Taxim Mott Street Lillie’s Q Feast

38

Dixie Coast Sushi Bar Mindy’s Hot Chocolate

the bris tol 2152 N Damen Ave Chicag o, IL 60 64 thebris tolchica 7 go.com

HIGHLIGHT S Cuisine Ne

w Amer t gourm ican gastropu et dish b cuisi ne, feat es uring comfo rtable comm unity st brick-w yle seat alled se tting fe ing and at hardw uring Popular ood flo Dishes Du ors Chilaqu ck Fat iles, En Fries, Br glish Pe Catalp aised Po a Agno a Grov rk e Pork lotti, Ha Should nger St er eak, rustic ye

Décor A

BUY SIDE SERVICES

BUYER BROCHURE AND PORTFOLIO STOP LOOKING, START FINDING®.

Buyer Portfolios, including a Buyer Book and Neighborhood Guide are available at your office front desk.

The Buyer Presentation Portfolio is the perfect tool for any home buyer.

The portfolio includes a home buyer checklist, property comparison worksheet, step-by-step home buyer booklet and an in-depth neighborhood book, all enclosed in a black portfolio.

The neighborhood book includes an area map with detailed descriptions of each neighborhood.

Stop looking, start finding.

Start your search today.

LOVE WHERE YOU WORK

A VARIETY OF NEIGHBORHOOD GUIDES AVAILABLE.

39

BUYER BOOK

Stop looking, start finding.

A Guide To Chicago’s Neighborhoods.

NEIGHBORHOOD BOOK

BUY SIDE SERVICES

LOVE WHERE YOU WORK

MARKETING SERVICES

41

WE SUCCEED WHEN YOU SUCCEED @properties

is committed to providing cutting-edge marketing tools and services to help you succeed in your business. Our goal is to make it as easy for you as possible.

The following pages outline our range of services from automated brochure tools to affordable advertising and direct mail.

Need help? Just email marketing@atproperties.com and get an answer to any of your marketing questions.

CREATE YOUR OWN WEB SITE NOTHING SAYS ‘LEADING EDGE’ LIKE A PROFESSIONAL, PERSONAL WEBSITE. USE YOUR personal website URL in all marketing and communication. Add testimonials and other information to help clients learn more about you.

We make it easy to create and maintain your own online presence through the @ intranet. Work with online leads and registered users, set up searches for clients using the Power Search function, give clients home reports and more. We can also redirect users to your own personal domain from the @properties website as well.

Unlike the ‘profile’ page on the site, you control everything on your personal website. Take full advantage of this powerful marketing tool with these easy steps: • Login to the intranet and hover over the Website tab, clicking on the Broker site button.

• Click on About Me located in the left hand navigation.

• Type or make changes into the box, using the formatting tools (e.g. Bold; Italics; etc).

• If you wish to copy your About Me section on your Brokersite to your profile page, click the box under “Display title” section. This will send your About Me copy to Marketing for review and publishing to your profile page.

42

MARKETING SERVICES

BROKER MOBILE APP HERE’S HOW WE SUGGEST YOU START DISTRIBUTING THE APP:

WHAT IS IT? It is an app that allows your clients to directly link to your listings and view via their mobile device.

1. Include it in your email signature. A great way to do this would be to say something like Click here to download my app on a mobile device. See the examples in the “email signature style guide” section of this book.

2. Post your link on social media, like Facebook, so that your network can download your app. But be sure to offer a reason why, maybe something like “See what’s happening in your neighborhood with my new @properties app!”

3. At your first meeting with potential buyers or sellers, send them the link to your page, or take them there on their mobile device.

LOVE WHERE YOU WORK

4. If you have a domain name that you’ve purchased or want to purchase, such as www.ThadAndMike.com, you can forward it to your profile page so that you can use it in print and digital marketing to drive downloads of your app.

43

MARKETING SERVICES

CREATE YOUR OWN WEBSITE PROPERTY BROCHURE @ PROPERTIES MARKETING BROCHURES MAKE A GREAT IMPRESSION FOR YOU AND YOUR CLIENT. EACH NEW LISTING under $1 million gets 50 property brochures for free.

This automated tool is fed from your VHT tour. It allows you to customize your layout to copy, proof, revise, and send to print. The brochures will be delivered to your office in two – three business days from time of submission.

PROPERTIES UP TO $500K GET AN 8-PG FULL-COLOR BROCHURE. PROPERTIES $500K - $999K, WITH 13 IMAGES OR MORE, GET A 12-PAGE FULL-COLOR BROCHURE.

You will receive a notice when your proof is ready. You can print directly from that or make changes. Log in to Intranet > Marketing > Create Brochures to access the tool.

PROPERTY BROCHURES ARE PRINTED AND DELIVERED TO YOUR OFFICE. INTRANET > MARKETING > CREATE BROCHURES

• Open folder next to address, click ‘Edit’ • Follow the steps to the end of the tool • Render proof, check proof thoroughly • Order Prints 44

New VHT tours or updates to existing tours sync to tool within 24 hours. Typical turnaround is 2-3 business days after order is placed. 50 copies are included in the listing fee.

www.1923noyes.info

CITY 7

NORTH SHORE

HARBOR COUNTRY

Stop looking, start finding® atproperties.com

456 DOWNTOWN STREET, LINCOLN PARK

456DOWNTOWN.INFO

ANNE PROPER 312.491.0200 anneproper@atproperties.com

•

2 bedroom, 2 bathroom

All specifications, features, designs, price, assessments, taxes and materials are subject to change without notice. Depicted floor plans and architectural renderings are only an artist’s impression.

www.1923noyes.info

•

Custom single family finishes throughout

•

Custom millwork, 14” Crown Molding along with mahogany hardwood flooring throughout

•

Kitchen features custom cabinetry, Viking appliances and built in wine cooler

•

Custom marble tiled baths - master featuring separate jacuzzi and steam shower

•

Entire condo built out with full A/V system and sound throughout unit

•

Two deck spaces - front recessed terrace and rear balcony

•

Huge master suite with large walk in closets

•

Living room fireplace, additional office space and custom window treatments as well!

•

2 bedroom, 2 bathroom

3

MARKETING SERVICES

LUXURY BROCHURE — $1 MILLION+ Every @properties luxury listing includes a professional virtual tour and 10 high resolution photographs.

EACH NEW luxury listing includes 25 luxury brochures, which are printed and delivered to your office, free of charge.

Additional photographs are recommended for a high-end luxury brochure. After you have scheduled your virtual tour, you will be contacted by the marketing department for details about your listing, followed by an email with a PDF proof.

Brochures are printed on high-quality paper and bound with a custom cover. 25 copies are included in listing fee instead of listing brochures. Email VHT link and copy for brochures to marketing@atproperties.com. Typical turnaround is 4-5 business days after approval.

2223 WEST BELDEN AVENUE

LOVE WHERE YOU WORK

CHICAGO

45

2223OF WEST BELDEN AN ADDRESS OF DISTINCTION. YOU 2223 WEST BELDEN AN ADDRESS DISTINCTION. YOU ARE GOING VERY IMPRESSED WITH THE THOUGHTFUL ARE GOING TO BE VERY IMPRESSED WITH TO THEBE THOUGHTFUL DESIGN AND DETAIL THROUGHOUT THIS RESIDENCE. DESIGN AND DETAIL THROUGHOUT THIS RESIDENCE. O TOUMR EDSI M E N S I O N S I N T E R I O R FR EA

Foyer.................................... 6' x 6'

Foyer .................................... x 6' • Nicely • Nicely nestled between Lincoln Park,6'Bucktown and Logannestled Squarebetween Lincoln Park, Bucktown and Logan Square Living Room ................... 27' x 23' and just steps to the urban oasis of Holstein Park and just steps to the urban oasis of Holstein Park

2223 WEST BELDEN

2223 WEST BELDEN

Dining Room .................. 23' x 21'

2

Kitchen ............................ 19' x 12' Pantry .................................. 7' x 6' Deck ................................. 26' x 21' Master Bedroom............. 27' x 15' 2nd Bedroom .................. 27' x 18' 3rd Bedroom ................... 18' x 13' 4th Bedroom ................... 13' x 12' 5th Bedroom ................... 17' x 14'

Dining Room .................. 23' x 21'

• Built on an extra wide lot (36' x 100') which provides greater • Built on an extra wide lot (36' x 100') which provides greater Kitchen ............................ 19' x 12'

flexibility in room design and enjoyment

Pantry .................................. 7' x 6'

flexibility in room design and enjoyment

Attached oversized garage – 2.5 car with oversized door – • Attached oversized garage – 2.5 car26' with oversized• door – Deck ................................. x 21' 8' limestone x 18' solid masonry construction – block, brick and limestone 8' x 18' solidMaster masonry construction 27' – block, Bedroom............. x 15' brick and 2nd Bedroom ..................

27' xipe 18'(Brazilian • 4 outdoor spaces, all constructed with decking • 4walnut) outdoor spaces, all constructed with ipe (Brazilian walnut) decking 3

3rd Bedroom ................... 18' x 13'

• Huge deck above the garage with pergola and custom oversized ipe the garage with pergola and custom oversized ipe • Huge deck above 4th Bedroom ................... 13' x 12'

lounges, tables and separate dining area

5th Bedroom ................... 17' x 14'

lounges, tables and separate dining area

Family Room .................. 27' x 25'

• Grilling deckFamily right Room off the.................. kitchen 27' x 25'

Mud ..................................... 8' x 7'

Mud off ..................................... x 7' facing north, • Two large decks the master suite –8'one south • Twoone large decks off the master suite – one facing north, one south

• Extra high ceilings on all floors • • • •

mobile 312.254.0200 312.307.4907 mobile office 312.123.5555 773.862.0200 direct

• Grilling deck right off the kitchen

• Extra high ceilings on all floors

1st floor - 11' 2nd floor - 10' 3rd floor - 10' lower level - 10'-6"

ANNE KIMPROPER KERBIS BROKER ASSOCIATE

MARKETING SERVICES

2223 WEST BELDEN

Living Room ................... 27' x 23'

2

I NT E R I O R F E AT U R E S

ROOM DIMENSIONS

• • • •

KIM KERBIS

1st floor - 11' 2nd floor - 10' 3rd floor - 10' lower level - 10'-6"

BROKER ASSOCIATE

anneproper@atproperties.com kim@atproperties.com 312.307.4907 mobile lakeeffectchicago.com 773.862.0200 direct

kim@atproperties.com lakeeffectchicago.com

FLYER TOOL HOW TO USE THE FLYER TOOL:

1. atproperties.com > login > intranet > marketing > flyer tool 2. Create new 3. Tours will show after you ‘create new’ 4. Flyer tool allows upload of PRINT QUALITY photos. If you get a low quality warning, better source photos are needed.

5. Follow the steps to the end of the tool 6. Render proof 7. Check proof thoroughly 8. Order prints 9. Typical turnaround is 1-2 business days (after you place the order)

PROPERTY DOMAIN NAME HOW TO ORDER A DOMAIN NAME:

46

Every listing includes a free domain name. Simply log in to the intranet to create a property folder & order a domain.

1. a tproperties.com > login > intranet > my essentials > deal management system > create a property folder > complete all information & follow checklist 2. Enter the address of your listing and click “Submit” 3. Suggested domain names will appear 4. One complimentary “.info” domain for every listing 5. Additional “.info” domains are $10.00 6. Click “Continue” once domain is selected 7. Confirm domain is correct and click “Place Order” 8. O nce your listing is placed in the MLS, please make sure to provide your domain name to your front desk admin to ensure the domain is activated PLEASE ALLOW 24 HOURS FOR DOMAIN NAME TO GO LIVE

MARKETING SERVICES

PROPERTY E-NOUNCEMENT E-nouncements are HTML flyers sent to your email database from your email address to promote your new listing.

LOVE WHERE YOU WORK

This tool allows you to preview, make content changes, approve and email e-nouncements to your desired contact list.

47

LISTING VIDEO Visually showcase your listing and expand your digital reach with a Listing Video!

Each video tour package includes: • Full Length Property Video • Each full length listing video will include the home, building or property amenities, and neighborhood highlights.

*Every video will be featured on the @properties Youtube page for effortless viewing and sharing.

You will also receive a link to download the video file and custom thumbnail if you’d like to upload to your own Youtube channel.

• Social Media Clip Each full length listing video will also receive an Instagram and Facebook friendly version of their video, as well as instructions for easy sharing.

• Zillow Video Walkthrough

MARKETING SERVICES

SIGNAGE The @properties Marketing Package includes (1) 30” x 32” two-sided swing sign with your name and office number.

This sign can be installed on a post, fence, face of a building or in a window.

Once an order is placed, it will take 2 business days for the sign company to fabricate the sign and another 1 business day for installation (please indicate in the initial email the install type).

signage

:: Listing Signage :: Riders :: Open House Signs ::

Email all orders to signs@atproperties.com PlEasE rEfEr to markEting fEEs & turnaround timEs documEnt on thE intranEt for Pricing One complimentary 30” x 32” is provided for each listing

commercial

Thad Wong

Mike Golden

Mike Golden

thadwong@atproperties.com

mikegolden@atproperties.com

mikegolden@atproperties.com

773.251.6600

773.251.6611

773.251.6611

2246burling.info

2246burling.info

residential under $1,000,000 and multi-unit

2246burling.info

residential listings over $1,000,000

all commercial listings

Community name where listing is located Example: Elmhurst, Lake Forest, Highland Park, etc.

signage #1 in evanston

#1 in evanston

Thad Wong

thadwong@atproperties.com

Thad Wong

thadwong@atproperties.com

773.251.6600 773.251.6600 2246burling.info

2246burling.info

Evanston listings under $1,000,000

Evanston listings over $1,000,000

Email all orders to signs@atproperties.com

Mike Golden Mike Golden mikegolden@atproperties.com

mikegolden@atproperties.com

PlEasE rEfEr to markEting fEEs & turnaround timEs documEnt on thE intranEt for Pricing 773.251.6611 773.251.6611 Riders

2246burling.info

2246burling.info 30” x 6” (double sided) Rider Wilmette listings cell: 312.491.0200 over $1,000,000

Wilmette listings under $1,000,000

website.com

48

#1 in winnetka

#1 in winnetka

Thad Wong Thad Wong thadwong@atproperties.com thadwong@atproperties.com

773.251.6600 773.251.6600 2246burling.info

2246burling.info

Winnetka listings under $1,000,000

Winnetka listings over $1,000,000

:: Listing Signage :: Riders :: Open House Signs ::

#1 in wilmette

30” x 12” (double sided) Rider

cell: 312.491.0200 website.com

Single Family #1 in kenilworth

#1 in kenilworth

Mike Golden Mike Golden24” x 18” :: “A Frame” Open House Signs mikegolden@atproperties.com

mikegolden@atproperties.com

Complimentary sign provided 773.251.6611 773.251.6611 to each new agent 2246burling.info

Standard sign with rider

cell: 312.491.0200

cell: 312.491.0200 website.com

Single Rider Sign

Double Rider Sign

2246burling.info

Kenilworth listings under $1,000,000

Kenilworth listings over $1,000,000

Custom Open House sign

signage

:: Listing Signage :: Riders :: Open House Signs ::

Email all orders to signs@atproperties.com

312.320.2188

Leslie Maguire 847.899.9420

PlEasE rEfEr to markEting fEEs & turnaround timEs documEnt on thE intranEt for Pricing

Plywood 4’ x 8’ Signs

2840 north paulina

2035 north leavitt 5 units 2 Bedroom :: 2 Bath plus Den :: :: :: :: :: :: :: ::

2035 north leavitt New Construction

Luxury Duplex Condos Michael Golden

312.491.0200

:: 2 Unit Building :: Garage Parking :: 8’ solid Core Doors

2035leavitt.info

Michael Golden

2 Bedroom :: 2 Bath plus Den

Gut Rehab Granite Countertops Stainless Steel Appliances Separate Dining Room/Sun Room Marble Baths Washer/Dryer Hook Ups Additional Storage Parking Available

:: :: :: :: :: :: :: ::

773.251.6611

New Construction Granite Countertops Stainless Steel Appliances Separate Dining Room/Sun Room Marble Baths Washer/Dryer Hook Ups Additional Storage Parking Available

Thaddeus Wong

773.251.6600

24” x 36” “A Frame” Open House Sign

OPEN HOUSE sunday 1:00-3:00

Michael Golden 773.251.6611

2’ x 3’ Open House Banner

2840 north paulina

New Construction Michael Golden Luxury Single Family

312.491.0200

:: Bamboo Floors :: Granite & Stone Baths :: Stainless & Granite Kitchens

:: 2 Unit Building :: Garage Parking :: 8’ solid Core Doors

2840paulina.info

Michael Golden

:: Bamboo Floors :: Granite & Stone Baths :: Stainless & Granite Kitchens

Michael Golden

773.251.6611

773.251.6611

2035leavitt.info

2035leavitt.info

residential under $1,000,000 and multi-unit

residential listings over $1,000,000

1221 isabella 3 Bedroom :: 2.1 Bath 1221 :: :: :: :: :: :: :: ::

isabella

Fantastic location Granite Countertops Stainless Steel Appliances Separate Dining Room/Sun Room Marble Baths :: Fantastic location Stacked Washer & Dryer :: Granite Countertops Additional Storage :: Stainless Steel Appliances Two Car Garage :: Separate Dining Room/Sun Room

3 Bedroom :: 2.1 Bath

:: ::

Marble Baths Stacked Washer & Dryer

:: Additional Storage Michael Golden

847.763.0200 ::

Michael Golden

773.251.6611

Two Car Garage

1221isabella.info

Michael Golden

773.251.6611 1221isabella.info

commercial listings

North Shore & Evanston Listings

MARKETING SERVICES

ADVERTISING @properties marketing programs revolve around our extensive in-house

marketing department with full print and digital capabilities, and through an exhaustive catalog of online, mass media, and grassroots marketing initiatives.

Brokers are provided with advertising opportunities through a variety of publications. Watch for emails regarding upcoming deadlines and advertising opportunities. Log on to the intranet to view advertising packages and archives of previous ads.

GO TO: INTRANET > MARKETING > ADVERTISING > ADVERTISING PACKAGES

AD MANAGEMENT SYSTEM This can be found on the Intranet by following MARKETING > ADVERTISING > ORDER ADS/AD MANAGEMENT

The AMS is a great tool for purchasing advertising packages, reserving weekly and monthly ads, managing upcoming deadlines and keeps a library of all of your ads.

LOVE WHERE YOU WORK

AMS ALSO KNOWN AS ADVERTISING MANAGEMENT SYSTEM

49

MARKETING SERVICES

ONLINE ADVERTISING We put the Internet to work for your listing. It’s part of our comprehensive marketing package focused on selling your home fast and for the best price. @properties’ administrative staff enhances all listings on the below websites.

Enhanced listings include additional content, photo gallery of ten still shots and four 360º virtual scenes.

E NHANCED LISTINGS ON:

• Zillow.com

• Trulia.com ADDITIONAL ONLINE EXPOSURE

• LuxuryPortfolio.com ($1 Million+ Homes) • LeadingRE.com • Realtor.com • wallstreetjournal.com • Adwerx • Crain’s (luxury section) 50

• @properties social media sites and blogs

USING ADWERX @properties is partnering with Adwerx to increase online exposure for listings!

We will be providing all listings over $350,000 with a one-week complimentary “Just Listed” digital ad campagin. Brokers will also have the ability to extend the ad campaigns, or run their own, individual campagins at a 15% discount.

HOW IT WORKS ADVERTISE ON THE ENTIRE WEB

• Ads go where people spend their time online, including hundreds of top websites.

TARGET ADS TO THE RIGHT LOCATIONS

• Ads are geographically targeted to people near the listing’s location.

FIND PEOPLE WHO ARE LOOKING TO BUYOR SELL REAL ESTATE

• Adwerx targets people browsing real estate related sites.

REPORTING MADE EASY

• Adwerx will automatically email you that your listing is running, as well as update emails showing where your listing ad was featured, as well as how many times the ad was viewed and clicked.

MARKETING SERVICES

DIRECT MAIL XPRESS DOCS

Exposure! Market your new listing (and yourself) to the neighborhood with “Just Listed” and “Just Sold” postcards.

Submit your own database or let Marketing conduct a target market search for you. @properties purchases a monthly subscription to Sales Genie and passes the info on to you free-of-charge for first 500 names. Find potential buyers or sellers by searching by area, home value, household income and more.

Login to Xpress Docs, our postcard vendor, via the intranet to create your mailer. If you need a target marketed database, fill out the database request form (available on the intranet) and include that with your request.

LOVE WHERE YOU WORK

JUST LISTED

51 Stop looking, start finding®

MONTHLY MAILERS THE MONTHLY MAILER postcard program makes it easy to stay in front of your sphere of influence or farm every month.

Monthly mailers include professionally written content covering current real estate trends.

Submit your current mailing database and your monthly mailer will be printed, addressed and mailed first class for you. A copy of your card will always be mailed to you at your respective office address. Contact Marketing to sign-up or for more information.

15 THINGS YOU MIGHT NOT KNOW ABOUT 3. opens its 18th office in Oak Park this summer

10. Wong appeared in a number of @properties ads dressed as Richie Tenenbaum from The Royal Tenenbaums (Why? Only Thad knows.)

4. remains a locally-owned company through and through

11. has made the Inc. 500/5000 list of America’s fastest-growing private companies eight times

5. became the #1 residential broker in Chicago in less than 10 years

12. received a Chicago Tribune Top Workplace award two years in a row

6. has the top-producing single office on the North Shore

13. has given 218 Rolex watches to its brokers since starting the Road to Rolex sales awards program

1. celebrates 15 years of business this April 2. began as a four-person boutique brokerage

7. overtook the title of Illinois’ largest independent real estate firm in 2013 8. is the fastest-growing broker in Southwest Michigan and Northwest Indiana 9. co-founders Thad Wong and Mike Golden are Ernst & Young Entrepreneur of the Year winners

Stop looking, start finding®

MARKETING SERVICES

14. achieved a record $5.6 billion in annual sales in 2014 15. supports local organizations such as Noah’s Arc Foundation through our charitable arm, @gives back

Source: BrokerMetrics LLC

DIRECT MAIL EVERY DOOR DIRECT MAIL

The Every Door Direct Mail® program helps you reach every home on selected USPS carrier routes. This affordable direct mail program helps you target customers in new areas and mail consistently mailed monthly for one year for greatest exposure.

These attention-getting large format postcards are professionally created each month with your ideas and direction. Contact marketing@atproperties.com for more information.

S HERYL G RAFF

Sheryl’s Featured Listings

S HERYL G RAFF

When You Need a Trusted Advisor

FEATURED

JUST LISTED

When You Need a Trusted Advisor

4302OLDEINDIANCREEK.INFO LONG GROVE $1,699,000

s Ju

22357WTIMBERLEA.INFO KILDEER $1,299,000

ed

ist

FEATURED tL

JUST SOLD

5566BROOKBANKLN.INFO LONG GROVE $515,000

22382RICHMONDCT.INFO KILDEER $625,000

18773 W Meadow Grass, Deerpath in Lake Villa · Offered at $359,900

by V I T TO R I A

Millburn Schools, Walk-Out Finished Basement, Three Fireplaces, Three Car Garage, Gorgeous Setting

Considering a move?

Please call, text, or email!

847.644.3115 | karenwhite@atproperties.com | karenwhiterealestate.com

52

1378 Bennington Ct $1,450,000

1736 Fielding Dr $899,900

LIFE REFINED

LIFE REFINED is a luxury magazine designed for private client and luxury professionals that believe in nurturing and communicating the value of important relationships. Brokers must sign up for all 4 publications to participate in this direct mail package. There is a minimum of 50 magazines @ $10/per for each issue.

There are 4 issues that run quarterly throughout the calendar year. compliments of Anne Proper @properties

LIFE REFINED

LIFE REFINED

Presorted Standard U.S. Postage PAID Lebanon Jct. KY Permit No. 902

Anne Proper 212 E Ohio Chicago, IL 60611

living life well

fall 2014

Dear [Letter Name], From food and wine to fashion, art and interior design, Life Refined is the ultimate source for all things fabulous. I thought you would enjoy the magazine’s latest issue, which features great travel tips and ideas.

In this issue of Life Refined, we’re exploring the decadent things in life. Our writer, Barbara Toombs, introduces us to some of the world’s finest chocolatiers, unveiling the history and details involved in producing a truly fine chocolate. From the type of bean used and handcrafted artistry to exotic infusions like lavender and saffron, this taste bud trip is a true treat. Also on the palate front is an exploration of ice wines, the sweet and exquisite dessert wine that’s among the rarest vinos in the world. What makes this wine so special? Besides its spectacular flavor profile, it’s harvested under extreme temperatures and tricky to make; we’ve scoured some of the best for you to try. You’ll also find that this issue is full of plenty of adventures to be had—visit the ancient temples in Thailand; explore the deep blue sea with your own personal submarine; or try an out-of-this-world experience (yes, literally) by hopping aboard one of the very first commercial space flights. Whatever it is you fancy this winter, these pages are packed with plenty of ideas to consider.

COVER LEAVE THIS PAGE BLANK LIFE REFINED WILL PROVIDE

I hope you enjoy your copy of Life Refined.

With Kindest Regards,

Anne 1234 N MAIN STREET, BARRINGTON, IL $5,000,000

ANNE

ANNE PROPER 312.555.0554

anneproper@atproperties.com anneproper.com

PROPER

ANNE

ANNE PROPER 312.555.0554

anneproper@atproperties.com anneproper.com If your property is currently listed with another broker, this mailer is not a solicitation for business.

PROPER 1) 1234 N MAIN STREET, BARRINGTON, IL $5,000,000 2) 516 SHERIDAN ROAD, WINNETKA, IL $4,200,000 3) 767 MARQUETTE DRIVE, NEW BUFFALO, MI $1,100,000

MARKETING SERVICES

DIRECT MAIL LUXURY PORTFOLIO CUSTOM MAGAZINE

The Luxury Portfolio International® Magazine is now available for brokers to customize and mail to their personal sphere. Personalizing this 32-page version of the current Luxury Portfolio Magazine edition is an easy, inexpensive and powerful way to make a great impression. The minimum order is 100 for $4.95 each. Brokers can sign up through the Luxury Portfolio website through our Intranet portal or go to xchange.luxuryportolio.com and click on Custom Magazine.

LOVE WHERE YOU WORK

Please note: Custom agent magazines are not included in the complimentary gift subscription program.

53

LUXURY PORTFOLIO FREE MAGAZINE PROGRAM send 25 free Luxury Portfolio magazines

send 25 Luxe Interiors and Design magazines for $5 per subscription MED IA

YOUR NAME ON THE MAILING LABEL

KIT

CLIENT WILL RECEIVE A CARD FROM YOU & YOUR NAME IS ON THE MAILING LABEL

To send, go to marketing > luxury collection > luxeXchange - “Magazine Gift Subscriptions” MARKETING SERVICES

@BROKER DESIGN SERVICES Broker branding allows @properties brokers to individualize themselves, giving them the opportunity to improve their personal real estate business. By using our broker branding services, sales consultants can market themselves to specific audiences and markets. @properties has created numerous custom pieces that can help sales consultants

streamline their marketing needs, from personalized logos, promotional items, target-market mailing databases to custom postcards and brochures. We offer a wide range of pre-existing marketing materials that have already been created, however, brokers are not limited to these set designs. Broker ideas can be brought to life through the creative process to benefit their personal marketing needs; the options are endless.

Depending on the piece, the process and turn around time fluctuate. There is an hourly design fee for services, your designer will provide an estimate at start of the project.

DannY GLiCk

The Danny Glick Group mobile

312.671.1516 | dannyglick@atproperties.com

Prior to entering the real estate industry Danny held the position of marketing manager for iBm. after working towards a Ph.D. in clinical psychology, he held positions as: a teacher, research analyst, hotline crisis counselor, case manager for Big Brothers/Big Sisters and small business entrepreneur.

Throughout Danny’s career paths, he has learned the value of listening. He brings this astute understanding to his successful real estate career and is able to assist his clients through what can sometimes be a complex process. Danny’s objective is to advise his clients so thoroughly, that they are ultimately empowered to make their own informed decisions with confidence

54

and conviction. Danny’s clients receive something much more valuable than expert real estate advice and a successfully completed transaction: they receive peace of mind.

Danny’s approach to successful home marketing hinges on two factors – generating excitement about the property, and exposing the property to the right target audience. equipped with the latest technology in the industry, his marketing efforts span every available medium (mail, newspapers, website, e-mail, multiple Listing Service, digital still photos, signage, etc.) and his proficiency with these tools enables him to target marketing materials to effectively enhance the sale of his client’s property.

Danny’s approach to assisting buyers in finding the right home focuses on satisfying deeper, more personal needs and wants in addition to home composition and amenities. By discovering those needs and wants, benefits like: convenience, comfort, aesthetics, lifestyle, pride and safety. This discovery results from the extra time and effort devoted to efficiently and effectively assisting in secure the home of his buyer’s dreams.

Clients say that Danny is a rare and special individual, that he is passionate, creative, diligent and straight forward. He holds the following memberships: member of the national, Chicago, and illinois associations of Realtors. (naR, CaR, iaR) and accredations: GRi: Graduate of Realtor institute aBR: accredited Buyer Representative QSC: Quality Service Certification CRS: Certified Residential Specialist Danny has lived in Chicago for 8 years and currently resides in Lakeview. He is an avid athlete, musician and philanthropist.

The Danny Glick Group · 312.334.8379 · DannyGlick@aTproperTies.com

1

elizabeth august your real estate expert

MARKETING SERVICES

@BROKER BRANDING BROCHURE Broker Branding Brochures are about YOU and your business. Your book will highlight your achievements, resume of sales, proposed marketing plan and past marketing samples. The final piece is a professional perfect bound book delivered to you. Design fees apply.

LOVE WHERE YOU WORK

Email marketing@atproperties.com. You will be assigned a designer to work with. Upon filling out the required informational forms, your designer will create a proof for your review.

55

growing in the suburbs

@properties’ focus on the local market has made us a leader in Chicagoland. With offices throughout Chicago’s surrounding suburbs – as well as the No. 1 market share in the city – we are the largest independent real estate brokerage firm in the state of Illinois and one of the top 25 residential brokers in the U.S. @properties’ hands-on ownership, fluid response to the market and highest attention to our clients’ needs have brought a new level of innovation and strength to the suburban real estate marketplace.

· Est. 2009 · EVANSTON

· Est. 2010· WINNETKA

#1 producing real estate office in Evanston

#1 producing real estate office in Winnetka

· Est. 2013 · LIBERTYVILLE

· Est. 2013 · ELMHURST

· Est. 2012 · LAKE FOREST

· Est. 2012 · HIGHLAND PARK

· Est. 2013 · GLENVIEW

· Est. 2014 · BARRINGTON

· Est. 2015 · OAK PARK

· Est. 2015 · LAKE GENEVA, WI

Please contact me today.

MARKETING SERVICES

GROW Your Business this summer

CLIENT APPRECIATION PROGRAM client appreciation program Wow your clients and sphere with the ultimate in monthly gift giving! These

GROW YOUR BUSINESS affordable seasonal gifts include items such as acclaimed barbeque sauce, best-loved local cookies, summer lotions, and many more memorable items.

Marketing will select a new gift, coordinate the purchasing and mailing, and top it off with a personalized letter from you!

New aNd improved way to eNroll & submit your clieNt list!

A personalized card from you will accompany the gift with

Urban Accents the FOR message CONTACT MARKETING@ATPROPERTIES.COM MOREbelow: INFORMATION.

gROw Your Businessclient this app se Bodacious BBQ Gift Set

Dear [Client name]

Summertime in Chicago means grilling out with family and friends. and to spice up your backyard barbecues, i though would send you this “bodacious bbQ” grilling rub collectio from Urban accents.

clientWAY appreciation NEW AND IMPROVED TO ENROLLpro &S now in its 17th year of business, Urban accents is a local business located in ravenswood. the company produces over 150 gourmet products.

person EnroLL Submit Your CLiEntALiSt! Marc&Hauser’s

56

like Urban accents, @properties is a local company through and through. i encourage you to stay local this A personalized card from you will a summer and continue supporting the businesses that Dear [CLIEN with the message bel strengthen our communities.

The Neighborhoods Book from Katherine Anne Confections Dear (Client Name),

Salted Caramel Drinking Chocolate and Cinnamon Sugar Marshmallows

In a career s

i hope you enjoy your barbecue gift set. thank you for you developed a business and referrals.

As a local real estate company, @proper in America. to resource for all things local.

One ofand ou Hendrix businesses is Katherine Anne Confection THE NEIGHBORHOODS Pumpkins. T HAUSERserving up everything from h sweetMARC shop and soft honey caramels toHauser drinkinghas cho [aGent ContaCt inFo]

DeaDline: ENROLL BY MONDAY, JUNE 16 Client mailbox arrival Date: MONDAY, JUNE 30 PHOTOGRAPHY BY

now on the Intranet - NEW! You can opt in for this CAP gift or choose the automatic enrollment. if you participated previously your list will there ready to use! Didn’t enroll last time? You will need to upload your client list. what will it cost? the $25 total cost includes the gift plus shipping. marketing will invoice you based on your purchase. no labor charged, no labor required. best of all, it doesn’t cost you your time!

Recently, To give you a taste of Katherine Anne’s@d I wanted to send you this kit complete w neighborhoo participation is easy - NEW! Chocolate and Cinnamon Sugar Login toDrinking the intranet to upload your client list. to Be Local.

Simply Infused look under my essentials tab for withthe Saigon cinnamon, the fluffy photo bookCA to get started. the perfect topper to the rich drinking ch our great cit ground chocolate.

I hope you enjoy your gift! It is my plea

business an

(Agent Name) (Email)

Sincerely,

[AGENT CON

DeaDline: ENROLL BY thuRsdaY, fEB 4 at MidN Client mailbox arrival Date: thE wEEk Of f

how does it work? marketing will coordinate the purchasing and mailing of the gifts. For each mailing, the gift will arrive perfectly packaged and presented with a personalized letter from you!

DEADLINE: ENROLL BY MOND CLIENT MAILBOX ARRIVAL DATE: M MARKETING SERVICES

GIFT CENTER You can now easily access @properties exclusive deals for closing gifts and other company offerings including @gear, @partners and deals with over 100,000 brands at nationwide retailers all in one spot!

AND MORE!

LOVE WHERE YOU WORK

To get started, go to the @gift center link on the intranet or go to atpropertiesperks.com.

57

C O M PA N Y W E B S T O R E

You can now enter the @gear site simply through the @gift center. Or go to atproperties.logoshop.com

MARKETING SERVICES

LOVE WHERE YOU WORK

BROKER SERVICES

59

TRAINING WE WANT YOU TO SUCCEED!

@properties provides on-going comprehensive training for all aspects of your

business. With new and on-going sessions for novice and expert brokers alike, there’s always something to help you sharpen your skills and grow your business.

LOG IN TO ATPROPERTIESTRAINING.COM TO SEE WEEKLY OFFERINGS. A SAMPLING OF AVAILABLE COURSES:

• Getting What You’re Worth • Motivating Referrals • Getting More Done with Less Stress • Real Estate 101 • Ninja Selling Installation @ORIENTATION:

• Customer Relationship Management (CRM) • E-campaign tips and tricks • Brochure tool training • PointDrive 60

• DocuSign The @gent app also hosts a wealth of training videos available for viewing at your convenience. Log on: atpropertiesapp.com > Training/Coaching

AGENT SERVICES

BROKER REFERRAL PROGRAM @PROPERTIES IS A UNIQUE GROUP OF PROVEN ACHIEVERS WHO THRIVE ON HELPING ONE ANOTHER FOR THE SUCCESS OF THE COMPANY.

Any professional you refer to the company that makes our community stronger is greatly appreciated. For every licensed broker an @properties consultant refers, the existing @consultant receives a referral bonus.* Contact your office manager for more details and to request broker referral program form.

PROCESS

Receive $500 after the referred broker’s first closing or receive a bonus based on their 1-year production.

Year of Production......... Bonus

$1-$3 million......................... $1,000 $3-$5 million........................ $1,500 $5-$7 million........................$2,000 $7 million +.......................... $2,500 * Referral Bonus is not awarded for brokers who join @properties as a member of an existing team or who join the company with a team. Bonus payment to be paid after broker’s first closing on a quarterly basis.

SALES MEETINGS Sales meetings hosted by @properties co-founders, Mike Golden and Thad Wong cover company events, programs, new developments, marketing, technology and to recognize achievements of the @properties consultants.

AGENT SERVICES

LOVE WHERE YOU WORK

0-$1 million...............................$500

61

COMMERCIAL DIVISION @properties offers sales, leasing, investment-advisory and consulting services to

owners, investors, tenants, asset managers and other clients within a broad range of commercial real estate sectors, including: • Office • Industrial • Retail • Multi-Family • Mixed-Use • Land • 1031 Exchanges • Triple-Net-Leased Properties • Student Housing • Reo / Distressed Properties • Development / Zoning Analysis • Construction Analysis • Leasing

RELOCATION 62

We also know that no matter how exciting the opportunities are, the experience of relocating can be stressful. That’s why @properties Relocation has brought together the best people and practices to make the relocation experience enjoyable and comfortable.

DESTINATION SERVICES

PRE-DECISION/GROUP MOVE

• Relocation counseling

• Engaging, customized presentation of communities, market data, etc.

• In-depth community information • Coordination of home finding trips • Selection of relocation-trained Realtors® • Monitoring & follow-up on home finding trips • Area tours HOME MARKETING AND INVENTORY PROPERTIES

• Relocation counseling • Selection of relocation-trained Realtors® • Award winning marketing to showcase properties

• Presentations at destination or origination with staff available for 1:1 counseling at events • Development and facilitation of group tours to potential destination sites RENTAL ASSISTANCE

• Area orientation and tour • Property viewing • Lease negotiation • Temporary housing

• Monitoring of showing activity • Vendor management for repairs and improvement • Staging AGENT SERVICES

@ GIVES BACK ABOUT @GIVES BACK

The @properties @gives back Community Fund provides an outlet for brokers, employees and colleagues to make a positive impact on dozens of communities and thousands of lives throughout Chicagoland.

MISSION

@gives back Community Fund was created out of the desire to give back to Chicago and to help support the city that has allowed our company to grow and prosper during even the most challenging of economic times.

We believe that together with our brokers and clients we can create change and growth in the neighborhoods in which we live and work. @properties is working to improve the quality of life for those found in unfortunate circumstances, by supporting programs that focus on helping people in times need.

MAKING AN IMPACT

@properties was pleased to announce that through our charitable arm @gives back, we raised $110,000 in 2015 for Noah’s Arc Foundation; an organization that helps fund arts and sports programs for at-risk youth in Chicago.

In 2016, we partnered with Duncan Keith from the Chicago Blackhawks, to benefit the Keith Relief Charity.

WORKING TOGETHER Guaranteed Rate offers low-rate, low-fee mortgages through a simple, easy-to-understand process and unparalleled customer service.

TurboAppeal is a local technology firm that uses a propriety algorithm to quickly identify comparable properties that give homeowners the best chance for the greatest possible tax savings.

Charlie is an app that gathers information on the people you’re about to meet before you meet them.

PointDrive is an innovative web-based application that allows users to package, personalize, and track the content they share with clients.

@RENTAL DIVISION The goal of the Rental Division is to market and lease high-end apartments and condominiums and to develop an ongoing relationship with luxury rental buildings in the Chicago metropolitan area. This team is happy to service all referrals in the city and suburbs and will give a 10% referral to the referring broker.

AGENT SERVICES

CONTACT

Rental Division 214 North Lincoln Ave. 312.397.0200 Rental referrals to rentaldivision@atproperties.com

LOVE WHERE YOU WORK

VISION

63

MANAGING YOUR BUSINESS & PERSONAL FINANCES

@financial is a premier financial services brokerage offering a suite of complimentary services to @properties brokers, staff, and clients.

COMPLIMENTARY SERVICES: BROKER SAVINGS & RETIREMENT ACCOUNTS

Have a portion of each commission check automatically deposited into a retirement or savings account set up for you based on your financial goals.

Whether you want to set aside money to pay taxes, accumulate funds to spend on marketing, or save money for retirement, we can put the structure in place to help you achieve your financial goals.

RETIREMENT PLANNING

Access to in-house financial advisors who specialize in comprehensive retirement planning and will help you set and track your progress towards your retirement goals.

COLLEGE PLANNING 64

Professional college planning services providing access to college funding solutions, tuition reduction strategies, and guaranteed scholarship programs.

INVESTMENT ADVISORY SERVICES

Access to professional investment advice and management through @financial Investments. As an @properties broker you can receive reduced management fees, no commission on trades, and access to a wide variety of securities products.

FINANCIAL ORGANIZATION & BUSINESS PLANNING

Access to financial advisors who can assist with credit repair, debt reduction, budgeting, business planning, or a number of other financial planning services.

INSURANCE BROKERAGE SERVICES

Analysis, Advice, and Comparative Shopping for all lines of insurance–life, health, disability, long-term care, auto, homeowners, renters, liability.

CONTACT

Sam McElroy 773.572.2386 info@atfinancial.com

Tad Cook 312.810.2032 info@atfinancial.com

AGENT SERVICES

PROPER TITLE

ÂŽ

Proper Title is a full-service title insurance company and an @ preferred partner. They combine highly individualized client support and flexibility across a wide range of real estate transactions. They offer key relationships with top national underwriters and experienced, knowledgeable staff to provide resolution of title issues.

LOVE WHERE YOU WORK

Call 847.454.0460, email info@propertitle.com, or visit their website propertitle.com for more information.

65

AGENT SERVICES

@BROKER ROAD TO ROLEX AWARD THE ROAD TO SUCCESS IS PAVED WITH ROLEXES

Exceed over $10 million in closed sales volume (equivalent to $250K in gross commission) in a calendar year for the first time with @properties and win your choice of a stainless steel Rolex or Cartier watch.

Road to Rolex winners are announced at the annual Rolex Dinner each year.

66

AGENT SERVICES

GE142-04