American Coin-Op - March 2024

Onthe Move with our 2024 Buyer’s Guide

BUYER’S GUIDE: WE’VE GOT THE GOODS, FROM A TO Z

INSIDE: MARCH 2024

LEGAL UPDATES LAUNDROMAT OWNERS SHOULD KNOW IN 2024

POINTERS FROM PAULIE B: CRAFTING CREATIVE STORE PROMOTIONS

2024 BUYER’S GUIDE

For 40-plus years, American Coin-Op has brought you an annual Buyer’s Guide. It’s the perfect starting point to seek out companies that manufacture or provide the equipment and supplies your laundry business relies on. Use our fantastic resource to help you locate what you need in no time!

PRODUCTS & SERVICES DIRECTORY

The products and services that are vital to a vended laundry owner’s operation, along with a list of companies that provide them.

MANUFACTURERS & SUPPLIERS DIRECTORY

When you find a vendor of interest in our Products & Services directory, here is the key information you’ll need to contact them.

COLUMNS

26 POINTERS FROM PAULIE B: CRAFTING CREATIVE SELFSERVICE LAUNDRY PROMOTIONS

Because there are all kinds of people out there with all kinds of needs, it’s best to create a variety of promotions for your store and switch them up from time to time, says retired multistore owner Paul Russo. He offers his thoughts on promos and reminds that not all successful ones involve giving price discounts.

(Cover

• 360˚Vision Light shows machine status

• Large oversized chrome door for easy loading & unloading

• On screen advertising & messaging platform

• Water, scratch & impact resistant 10” easy-to-use screen

• Up to 8 primary cycle options with up to 6 extra cycle options

• IoT, WiFi & Bluetooth ready

• Compatible with popular payment systems

• Ozone & chemical injection ready

• Battery back up in case of power outage

A sleek, stainless steel exterior creates curb appeal. Outstanding performance keeps them coming back over and over again. That’s Genius!

IT’S NO SECRET, SHOPPER

We’re proud to deliver our 42nd annual American Coin-Op Buyer’s Guide, a fantastic resource for supercharging your laundry business’ purchasing power.

Using this newly updated resource, you can easily connect with a bevy of top manufacturers and suppliers serving the self-service laundry industry today. This year, we feature listings from more than 120 companies.

Our 2024 Guide opens on page 6 with the Products & Services directory. Once you identify a business that interests you, flip to our alphabetical Manufacturers & Suppliers directory beginning on page 10. You’ll find their important contact information, including mailing address, phone numbers, website address and email address (as provided).

Keeping this guide close to your office phone or keyboard is a good idea. But if you find yourself needing it someday and don’t have it handy, our online version is available anytime at AmericanCoinOp.com; on the homepage, click “Resources,” then “Buyer’s Guide.”

The next time you’re in the market for a new piece of laundry equipment, a payment system, vending supplies, you name it, let our Buyer’s Guide be your go-to resource.

And I’d appreciate it if you’d mention you saw the company’s listing here when you call. Now go grab that shopping cart!

Bruce Beggs Editorial Director

Charles Thompson

Bruce

E-mail: bbeggs@ATMags.com

Phone: 312-361-1683

Mathew Pawlak, Production Manager

Nathan Frerichs, Digital

E-mail: nfrerichs@ATMags.com

Phone: 312-361-1681

Douglas

Tony Regan Matt

Sharon Sager

Main:

Bruce Beggs

Welcome to the 42nd annual American Coin-Op Buyer’s Guide, published exclusively for self-service laundry owners and operators.

To use the guide, simply look up the name of a product or service in the Products & Services Directory and then turn to the Manufacturers & Suppliers Directory beginning on page 10 for information on how to contact the various companies that make the specific product or provide the service.

(Note: In some cases, the Manufacturers & Suppliers Directory will also contain other vended laundry-related products or services not listed in the Products & Services Directory.)

The Manufacturers & Suppliers Directory contains addresses, telephone numbers, email addresses and web addresses for the companies (as provided). When you call on one of them, let them know you read about them in American Coin-Op.

Keep this issue handy, because the next Buyer’s Guide print edition won’t be published until next year. (But this information is also available online at AmericanCoinOp.com whenever you need it.)

ADVERTISING/MARKETING SERVICES

Continental Girbau

Fortune Web Marketing

Sales Renewal Corp.

Spynr

CARTS

Cleaner’s Supply

R&B Wire Products

Royal Basket Trucks

Cards/Card Systems

Cantaloupe

Card Concepts Inc.

Coin Mechanisms

CryptoPay — Genesys Technologies

ESD

Greenwald Industries

KioSoft

Laundroworks Card Systems by Mitech

Setomatic Systems — SpyderWash

The Laundry Boss

The Laundry Pass

Hybrid Payment Systems

Card Concepts Inc.

ESD

Greenwald Industries

KioSoft

Setomatic Systems — SpyderWash

The Laundry Boss

The Laundry Pass

Mobile Wallet Payment Systems

Cantaloupe

ESD

Greenwald Industries

KioSoft

PayRange

Setomatic Systems — SpyderWash

The Laundry Boss

Smartphone Apps

Card Concepts Inc.

CleanCloud

ESD

Greenwald Industries

KioSoft

Laundroworks Card Systems by Mitech

PayRange

Setomatic Systems — SpyderWash

BUYER ’ S GUIDE

PRODUCTS & SERVICES

Tokens

American Changer Corp.

ESD

Greenwald Industries

Hoffman Mint

Monarch Coin & Security

TokensDirect

Van Brook of Lexington

CHANGERS/ACCESSORIES

Bill Changers

American Changer Corp.

CASHLESS SYSTEMS/SOLUTIONS

Hamilton Manufacturing Corp.

Seaga

Suncoast Changer Service

Changer Stands

American Changer Corp.

Lynde-Ordway Co.

Monarch Coin & Security

Standard Change-Makers

Coin Changers

American Changer Corp.

Standard Change-Makers

Suncoast Changer Service

Other Changers/Accessories

American Changer Corp.

Lynde-Ordway Co.

Monarch Coin & Security

Standard Change-Makers

Token Changers

American Changer Corp.

Lynde-Ordway Co.

Monarch Coin & Security

Standard Change-Makers

COIN COLLECTION

Bill Acceptors

ESD

Greenwald Industries

Hamilton Manufacturing Corp.

Lynde-Ordway Co.

Pyramid Technologies

Standard Change-Makers

Coin/Slug Rejectors

ESD

Greenwald Industries

Imonex Services Inc.

Setomatic Systems — SpyderWash

Coin Accumulators

Coin Mechanisms

Greenwald Industries

(Photo: iStock.com/ktasimarr)

Imonex Services Inc.

Setomatic Systems — SpyderWash

Coin Chutes/Conversion Kits

ESD

Greenwald Industries

Monarch Coin & Security

Setomatic Systems — SpyderWash

Coin Meters/Conversion Kits

Greenwald Industries

Monarch Coin & Security

Setomatic Systems — SpyderWash

Money Boxes

Coin Mechanisms

ESD

Greenwald Industries

KioSoft

Lock America International

Monarch Coin & Security

COMBO WASHER/DRYER UNITS

Yamamoto North America

COMPUTERS

Computer Hardware

CleanCloud

HHC Electronic Service (board service)

Jecon Tek (board service)

Metro Laundry Tech Corp. (board service)

Mountain Electronics (board service)

Wash-Dry-Fold POS

Computer Software

Cents

CleanCloud

Cleantie

Curbside Laundries

Greenwald Industries

HappyNest Inc.

Setomatic Systems — SpyderWash

Wash-Dry-Fold POS

CONSULTING

Larry Larsen Insurance Agent at Laundromat123.com

DRYERS

Single Load, Less Than 30 Pounds

ADC

Continental Girbau

Dexter Laundry

Encore

Huebsch

LG Commercial Laundry

Maytag Commercial Laundry

Speed Queen

Whirlpool Commercial Laundry

Single Load, 30-49 Pounds

ADC

Continental Girbau

Dexter Laundry

Electrolux Professional

Huebsch

LG Commercial Laundry

Maytag Commercial Laundry

Pellerin Milnor Corp.

Speed Queen

Wascomat

Single Load, 50 Pounds and Larger

ADC

Continental Girbau

Dexter Laundry

Electrolux Professional

Huebsch

Maytag Commercial Laundry

Pellerin Milnor Corp.

Speed Queen

Wascomat

Yamamoto North America

Stacked, Less Than 30 Pounds

ADC

Continental Girbau

Electrolux Professional

Encore

Huebsch

Maytag Commercial Laundry

Speed Queen

Wascomat

Whirlpool Commercial Laundry

Stacked, 30-49 Pounds

ADC

Continental Girbau

Dexter Laundry

Electrolux Professional

Huebsch

Maytag Commercial Laundry

Pellerin Milnor Corp.

Speed Queen

Wascomat

Stacked, 50 Pounds and Larger

ADC

Continental Girbau

Dexter Laundry

Electrolux Professional

Maytag Commercial Laundry

Pellerin Milnor Corp.

Wascomat

ENERGY CONSERVATION EQUIPMENT

Dryer Booster and Exhaust Fans

Tjernlund Products

Heat Exchangers

Fulton Boiler Works

National Combustion Co. (NATCO)

Heat Reclaimers

Fulton Boiler Works

National Combustion Co. (NATCO)

Solar Equipment

National Combustion Co. (NATCO)

EQUIPMENT REPAIR/ REBUILD/PARTS

D&E

Dominic’s TouchPads/American Switch Global Laundry Parts

Jecon Tek

New Jersey Commercial Laundry Repair

Reeco Timer Co.

US Laundry Parts

EXTRA PROFIT CENTERS

Arcade/Video Games

Bay Tek Entertainment

Betson Enterprises

Stern Pinball (pinball games)

Other Extra Profit Centers

Advanced ATM Systems

Evolution Dog Wash

Kiddie Rides USA (children’s rides)

Tanning Beds

JK Products & Services (Ergoline)

FINISHING EQUIPMENT

Coin-Operated Presses

Forenta L.P.

Electric Collar & Cuff Press European Finishing Equipment (Hi-Steam)

Electric Shirt Finishers

European Finishing Equipment (Hi-Steam)

Garment Finishers

European Finishing Equipment (Hi-Steam)

Hand Irons

Forenta L.P.

Mini Boilers with Iron European Finishing Equipment (Hi-Steam)

Spotting Boards European Finishing Equipment (Hi-Steam)

Stretch Wrap Machinery/Supplies

Cleaner’s Supply

Davis Packaging

Luetzow Industries

Vacuum Boards

European Finishing Equipment (Hi-Steam)

FINANCIAL SERVICES

ADC

AmeriCapital

Continental Girbau

Dexter Laundry

Eastern Funding

Electrolux Professional

Encore

Huebsch

Maytag Commercial Laundry Speed Queen

Wascomat

Whirlpool Commercial Laundry

FIXTURES & CONSTRUCTION

Bathroom Locks

Monarch Coin & Security

Bulkheads/Partitions

Duncan Fabricating Co.

High Mark Manufacturing Inc.

Sol-O-matic® by Caco Mfg. Corp.

Drain Troughs

H-M Co.

High Mark Manufacturing Inc.

Sol-O-matic® by Caco Mfg. Corp.

Lint Filters/Interceptors

H-M Co.

Machinery Bases

Accord Manufacturing Inc.

Continental Girbau

Laundry Bases LLC

LG Commercial Laundry

Sol-O-matic® by Caco Mfg. Corp.

FURNITURE

Folding Tables

High Mark Manufacturing Inc.

Maywood Furniture Corp.

Sol-O-matic® by Caco Mfg. Corp.

Garment Racks

Cleaner’s Supply

Quality Fabricators

BUYER ’ S GUIDE 2024

PRODUCTS & SERVICES

R&B Wire Products

Sol-O-matic® by Caco Mfg. Corp.

Other Furniture

High Mark Manufacturing Inc.

Maywood Furniture Corp.

Sol-O-matic® by Caco Mfg. Corp.

Seating

High Mark Manufacturing Inc.

Sol-O-matic® by Caco Mfg. Corp.

INSURANCE

Brooks-Waterburn Corp.

HUB International Insurance

Larry Larsen Insurance Agent at Laundromat123.com

NIE Insurance

Progressive Insurance

LAUNDRY SCALES

Cleaner’s Supply

R&B Wire Products

Summit Measurement LLC

MONEY HANDLING

Coin/Currency Scales

Crane Payment Innovations (CPI)

KLOPP International Inc.

Lynde-Ordway Co.

Coin Trays

Lynde-Ordway Co.

Coin Wrappers

Crane Payment Innovations (CPI)

KLOPP International Inc.

Lynde-Ordway Co.

Universal Machine Co.

Currency Counters & Sorters

Crane Payment Innovations (CPI)

KLOPP International Inc.

Lock America International

Lynde-Ordway Co.

Monarch Coin & Security

Setomatic Systems — SpyderWash

Universal Machine Co.

Money Bags

KLOPP International Inc.

Lynde-Ordway Co.

Money Handling Equipment, Other

Coin Mechanisms

Crane Payment Innovations (CPI)

Lynde-Ordway Co.

Universal Machine Co.

SECURITY

Security Locks

CyberLock

Lock America International

Monarch Coin & Security

SIGNAGE

Cleaner’s Supply

Continental Girbau

Electrolux Professional

Encore

Ice Signs

R&B Wire Products

Vend-Rite Mfg. Co.

Wascomat

STACKED WASHER/DRYER UNITS

Continental Girbau

Dexter Laundry

Encore

Huebsch

LG Commercial Laundry

Maytag Commercial Laundry

Speed Queen

Whirlpool Commercial Laundry

VENDED GOODS

Bleach/Bleach Substitute

Envirochem Inc.

Vend-Rite Mfg. Co.

Detergents/Soaps/Chemicals

Cleaner’s Supply

Envirochem Inc.

Vend-Rite Mfg. Co.

Fabric Softeners

Vend-Rite Mfg. Co.

Laundry Bags

Cleaner’s Supply

Envirochem Inc.

Luetzow Industries

R&B Wire Products

Vend-Rite Mfg. Co.

Other Vended Goods

Allstar Vending

Cleaner’s Supply

Envirochem Inc.

Monarch Coin & Security

Vend-Rite Mfg. Co.

Washin Jax

VENDING MACHINES

Candy/Snack/Drink

Allstar Vending

Betson Enterprises

Seaga

Vending Machine Sales

Vending.com

Vend-Rite Mfg. Co.

Detergents/Soaps/Chemicals

Envirochem Inc.

KioSoft

Seaga

Vend-Rite Mfg. Co.

Gumballs, Balloons, Stickers, Toys

Allstar Vending

OK Manufacturing

Vending.com

Hanger Vender

Vend-Rite Mfg. Co.

Laundry Bag Vender

Envirochem Inc.

Seaga

Vend-Rite Mfg. Co.

Other Vending Machines

Allstar Vending

Evolution Dog Wash

OK Manufacturing

Kiddie Rides USA

Seaga

Vending Machine Sales

Vending.com

Vend-Rite Mfg. Co.

Ticket Vender

Standard Change-Makers

WASHERS

Front Loaders, Less Than 75 Pounds

B&C Technologies

Continental Girbau

Dexter Laundry

Electrolux Professional

Encore

Huebsch

Maytag Commercial Laundry

Pellerin Milnor Corp.

Speed Queen

TOLON USA

Wascomat

Whirlpool Commercial Laundry

Yamamoto North America

Front Loaders, 75 Pounds and Larger

B&C Technologies

Continental Girbau

Dexter Laundry

Electrolux Professional

Huebsch

Pellerin Milnor Corp.

Speed Queen

TOLON USA

Wascomat

Yamamoto North America

Top Loaders

Continental Girbau

Huebsch

Maytag Commercial Laundry

Speed Queen

Whirlpool Commercial Laundry

Washer Sanitizing Systems

Continental Girbau

WATER HEATING

Air Vacuum Units

Rema LLC

Boilers & Related Systems

Bryan Boilers (Bryan Steam LLC)

Fulton Boiler Works

Hamilton Engineering Co. Inc.

National Combustion Co. (NATCO)

Rema LLC

Sellers Manufacturing Co.

Pumps

Rema LLC

Water Heaters

Bryan Boilers (Bryan Steam LLC)

Fulton Boiler Works

Hamilton Engineering Co. Inc.

National Combustion Co. (NATCO)

Navien Inc.

Rinnai America Corp.

Sellers Manufacturing Co.

Water Softeners

Bryan Boilers (Bryan Steam LLC)

Fulton Boiler Works

Hamilton Engineering Co. Inc.

Water Storage Tanks

Bryan Boilers (Bryan Steam LLC)

Hamilton Engineering Co. Inc.

National Combustion Co. (NATCO)

Rema LLC

We

AA

A C Power Co.

77 Steamwhistle Dr. Ivyland, PA 18974

Phone: 215-364-3430

Toll Free: 800-362-1900

Website: www.acpowerco.com

Email: info@acpowerco.com Distributor

Accord Manufacturing Inc.

N172 W20950 Emery Way

Jackson, WI 53037

Phone: 262-677-8391

Website: www.accordmfg.com

Email: paul@accordmfg.com Machinery bases

ACE Commercial Laundry Equipment Inc.

14404 Hoover St. Westminster, CA 92683

Phone: 714-640-6674

Toll Free: 800-583-3203

Website: www.acelaundry.com

Email: sales@acelaundry.com Distributor

ADC

400 Klock Rd. Benton Harbor, MI 49022

Phone: 269-923-3000

Website: www.adclaundry.com Dryers of various capacities; financial services

Advanced ATM Systems

2185 W. Pecos Rd., Ste. 3 Chandler, AZ 85224

Toll Free: 800-411-6656

Website: www.advancedatmsystems.com

Email: info@advancedatmsystems.com ATM machines

Allstar Vending

3767 Boul. Thimens, Ste. 100 Saint-Laurent, QC H4R 1W4

Phone: 514-426-1690

Toll Free: 800-685-7066

Website: www.allstarvending.com

Email: info@allstarvending.com

Vending machines: candy/snack/drink; gumballs, balloons, stickers, toys; other vended goods; other vending machines

American Changer Corp.

Sales Dept.

1400 N.W. 65th Pl.

Fort Lauderdale, FL 33309

Phone: 954-917-3009

Toll-Free: 800-741-9840

Website: www.americanchanger.com

Email: info@americanchanger.com

AmeriCapital

23522 57th Ave. S.E.

Woodinville, WA 98072

Toll Free: 877-678-0061

Website: https://americapital.com

Email: edb@americapital.com

Financial services

BB

B&C Technologies

Al Adcock

17740 Ashley Dr., Ste. 109

Panama City, FL 32413

Phone: 850-249-2222

Website: http://bandctech.com

Email: sales@bandctech.com

Washers of various capacities

Bay Tek Entertainment

1077 E. Glenbrook Dr.

Pulaski, WI 54162

Phone: 920-822-3951

Website: www.baytekent.com

Email: hello@baytekent.com

Arcade/video games

Betson Enterprises

303 Paterson Plank Rd.

BUYER ’ S GUIDE

MANUFACTURERS & SUPPLIERS

Carlstadt, NJ 07072

Toll Free: 800-768-8952

Website: www.betson.com

Email: service@betson.com

Arcade/video games; vending equipment

Brooks-Waterburn Corp.

1105 Broadhollow Rd.

Farmingdale, NY 11735

Phone: 516-997-9800

Toll Free: 888-997-9801

Website: www.brookswaterburn.com

Email: ltrapani@brookswaterburn.com

Insurance

Bryan Boilers (Bryan Steam LLC)

Bill changers; changer stands; coin changers; other changers/accessories; tokens; token changers

783 N. Chili Ave.

Peru, IN 46970

Phone: 765-473-6651

Website: www.bryanboilers.com

Boilers; boiler treatments; water heaters; water softeners; water storage tanks

CC

Cantaloupe

100 Deerfield Ln., Ste. 300

Malvern, PA 19355

Toll Free: 800-633-0340

Website: www.cantaloupe.com

Email: sales@cantaloupe.com

Cards/card systems; mobile wallet payment systems

Card Concepts Inc.

302 S. Stewart Ave.

Addison, IL 60101

Phone: 630-930-5115

Toll Free: 866-860-1660

Website: www.laundrycard.com

Email: info@laundrycard.com

Cards/card systems; hybrid payment systems; smartphone apps

Cents

40 Wooster St.

New York, NY 10013

Phone: 347-428-2208

(Photo: iStock.com/ktasimarr)

BUYER ’ S GUIDE

Website: www.trycents.com

Email: info@trycents.com

Computer software (multi-function laundromat management solution)

CleanCloud Ltd.

Sales Dept.

1625 S. Congress Ave., Ste. 400 Delray Beach, FL 33445

Phone: 415-212-5626

Website: https://cleancloudapp.com

Email: sales@cleancloud.com

Computer hardware and software (for laundry pickup and delivery service); smartphone apps

Cleaner’s Supply

1059 Powers Rd.

Conklin, NY 13748

Toll Free: 800-388-5410

Website: www.cleanersupply.com

Email: customerservice@cleanersupply.com

Carts; stretch wrap machinery and supplies; garment racks; laundry scales; signage; vended goods (detergents/ chemicals, laundry bags and other vended goods)

Cleantie

Jessie Perez

9350 Wilshire Blvd., Ste. 201 Beverly Hills, CA 90212

Phone: 310-913-3953

Toll Free: 888-836-7274

Website: https://cleantie.com

Email: jessie@cleantie.com

Computer software (multi-function laundry management, including pickup and delivery)

Coin Mechanisms

817 Industrial Dr. Elmhurst, IL 60126

Phone: 630-924-7070

Toll Free: 800-323-6498

Website: www.coinmech.com

Email: coinmech@coinmech.com

Cards/card systems; coin accumulators; money boxes; money-handling equipment (other)

Coin-O-Matic

3900 W. 127th St. Alsip, IL 60803

Phone: 708-232-3566

Website: www.coinomatic.com

Distributor

Continental Girbau

Joel Jorgensen

2500 State Road 44 Oshkosh, WI 54904

Phone: 920-231-8222

Toll Free: 800-256-1073

Website: www.continentalgirbau.com

Email: info@continentalgirbau.com

Advertising/marketing services; dryers of various capacities; financial services; machinery bases; signage; stacked washer/dryer units; front loaders of various capacities; top loaders; washer sanitizing systems

CryptoPay — Genesys Technologies

3260 E. Woodmen Rd., Ste. 110

Colorado Springs, CO 80920

Phone: 719-277-7400

Website: http://getcryptopay.com

Email: dave@getcryptopay.com

Cards/card systems

Crane Payment Innovations (CPI)

852 Feehanville Dr.

Mount Prospect, IL 60056

Phone: 800-786-5528

Website: https://www.cranepi.com/en/ cummins-allison-cpi Coin/currency scales; coin wrappers; currency counters and sorters; money handling (other)

Curbside Laundries

Aaron Simmons

10934 Portal Dr. Los Alamitos, CA 90720

Phone: 562-533-0053

Website: www.curbsidelaundries.com

Email: info@curbsidelaundries.com Computer software (on-demand wash-dry-fold point of sale and process management for drop-off, pickup and delivery orders)

CyberLock

1105 N.E. Circle Blvd.

Corvallis, OR 97330

Phone: 541-738-5500

Website: www.cyberlock.com

Email: sales@cyberlock.com

Security locks

DD

D&E

1724 Hawleyton Rd.

Binghamton, NY 13903

Phone: 607-798-7704

Website: www.dryercomputers.com

Email: dryercomputers@gmail.com

Electronic repairs

Davis Packaging

Tim Davis

1002 N. Palmway Lake Worth, FL 33460

Phone: 561-290-0412

Toll Free: 800-622-3015

Website: www.davispackaging.net

Email: contact@davispackaging.net

Stretch wrap machinery and supplies

Dexter Laundry Inc.

2211 W. Grimes Ave.

Fairfield, IA 52556

Phone: 641-472-5131

Toll Free: 800-524-2954

Website: www.dexter.com

Email: marketing@dexter.com

Dryers of various capacities; financial services; stacked washer/dryer units; front loaders of various capacities

Dominic’s TouchPads/ American Switch

43 Pleasant Ave.

Johnson City, NY 13790

Phone: 607-759-1995

Website: https://domstouchpads.com

Email: domstouchpads@gmail.com

Equipment repair/rebuild/parts

DT Equipment

5519 W. Montrose Ave. Chicago, IL 60641

Phone: 773-337-8400 or 773-337-8600

Website: https://dteci.com

Distributor

Duncan Fabricating Co.

2505 S. Park Dr. S.W.

Birmingham, AL 35211

Phone: 205-923-7777

Website: www.duncanfabricating.com

Email: info@duncanfabricating.com

Bulkheads/partitions; appliance outlet centers; plumbing racks

EE

Eastern Funding

213 W. 35th St., Ste. 2W New York, NY 10001

Phone: 212-819-2000

Toll Free: 877-819-1764

Website: www.easternfunding.com

Email: info@easternfunding.com

Financial services

Electrolux Professional (distributed by Laundrylux)

461 Doughty Blvd.

Inwood, NY 11096

Phone: 516-371-4400

Toll Free: 800-645-2204

Website: https://laundrylux.com

Email: gkertland@laundrylux.com

Dryers of various capacities; financial services; signage; front loaders of various capacities

Encore (distributed by Laundrylux)

461 Doughty Blvd.

Inwood, NY 11096

Phone: 516-371-4400

Toll Free: 800-645-2204

Website: https://laundrylux.com

Email: gkertland@laundrylux.com

Small dryers; financial services; signage; stacked washer/dryer units; small front loaders

Envirochem Inc.

Dave Gershman

425 Whitehead Ave.

South River, NJ 08882

Toll Free: 800-414-7964

Website: www.firstpref.com

Email: dgershman@envirochem-usa.com

Vended goods and vending equipment (bleach/bleach substitute, detergents/ chemicals, laundry bags, stain removers)

ESD

Wayne Lewis

270 Commerce Dr.

Fort Washington, PA 19034

Phone: 215-628-0860

Toll-Free: 800-523-1510

Website: www.esdcard.com

BUYER ’ S GUIDE

Email: info@esdcard.com

Cards/card systems; hybrid payment systems; smartphone apps; mobile wallets; tokens; bill acceptors; coin/slug rejectors; coin chutes/conversion kits; money boxes

European Finishing Equipment (Hi-Steam)

1 County Rd., Unit A-10 Secaucus, NJ 07094

Phone: 201-210-2247

Toll Free: 888-460-9292

Website: www.histeam.com

Email: sales@histeam.com

Garment finishing equipment

Evolution Dog Wash Co.

13401 W. 43rd Dr., Unit 13 Golden, CO 80403

Toll Free: 888-303-0553

Website: www.evolutiondogwash.com

Email: info@evolutiondogwash.com Coin-op dog/pet wash

FF

Forenta L.P.

185 Cold Creek Dr. Morristown, TN 37814

Phone: 423-586-5370

Website: www.forentausa.com

Email: forenta@forentausa.com

Coin-operated presses; hand irons

Fortune Web Marketing

603 Mattison Ave., Ste. 2100 Asbury Park, NJ 07712

Phone: 877-813-6390

Website: www.fortunewebmarketing.com Advertising/marketing services

Fulton Boiler Works

3981 Port St. Pulaski, NY 13142

Phone: 315-298-5121

Website: www.fulton.com

Heat exchangers; heat reclaimers; boilers; water heaters; water softeners

GG

Global Laundry Parts

7121 Independence Blvd., Unit A-1 Sarasota, FL 34234

Toll Free: 800-479-5908

Website: www.globallaundryparts.com

Email: info@globallaundryparts.com Parts

Gold Coin Laundry Equipment

David Hoffman

91-26 143rd St. Jamaica, NY 11435

Toll Free: 800-952-1474

Website: www.goldcoinlaundry.com

Email: info@goldcoinlaundry.com Distributor

Greenwald Industries

Doug Goldstein

212 Middlesex Ave.

Chester, CT 06412

Phone: 860-526-0800

Toll Free: 800-221-0982

Website: www.greenwaldindustries.com

Email: doug@greenwaldindustries.com

Bill acceptors; cards/card systems; hybrid payment systems; mobile wallet payment systems; smartphone apps; coin accumulators; coin/slug rejectors; coin chutes/conversion kits; coin meters/conversion kits; money boxes; computer software; tokens

HHH-M Co.

2305 Gilbert Ave.

Cincinnati, OH 45206

Toll Free: 800-365-1900

Website: www.draintroughs.com

Email: joe@hmlaundryequipment.com

Drain troughs; lint interceptors

Hamilton Engineering Co. Inc.

221 Armstrong Blvd.

Three Rivers, MI 49093

Toll Free: 800-968-5530

Website: www.hamiltonengineering.com

Boilers; water heaters; water softeners; water storage tanks; washer sanitizing systems

Hamilton Manufacturing Corp.

1026 Hamilton Dr.

Holland, OH 43528

Phone: 419-867-4852

Toll Free: 888-723-4858

Website: www.hamiltonmfg.com

Email: sales@hamiltonmfg.com

Bill changers; bill acceptors

HappyNest Inc.

5700 Post Rd., Ste. 1 East Greenwich, RI 02818

Toll Free: 855-335-9274

Website: www.happynest.com/partner

Email: hello@happynest.com

Computer software (for laundry pickup and delivery service)

HHC Electronic Service

1338 Electra Ave.

Rowland Heights, CA 91748

Phone: 626-961-8678

Toll Free: 844-846-0371

Email: hhc168@hotmail.com

Washer/dryer card reader repairs

High Mark Manufacturing Inc.

4940 County Rd. 46 (P.O. Box 212)

Johnstown, CO 80534

Phone: 970-587-9044

Website: www.highmarkmanufacturing.com

Email: pete@highmarkmanufacturing.com

Bulkheads; drain troughs; folding tables; other furniture; seating

Hoffman Mint

1400 N.W. 65th Pl.

Fort Lauderdale, FL 33309

Phone: 954-917-5451

Toll Free: 800-227-5813 or 800-441-0292

Website: www.hoffmanmint.com

Email: sales@hoffmanmint.com Tokens

HUB International Insurance Services

Jodie Millino

701 University Ave., Ste. 100 Sacramento, CA 95825-6756

Phone: 916-945-5070

Website: www.hubinternational.com

Email: jodie.millino@hubinternational.com Insurance

Huebsch

Shepard St., P.O. Box 990

Ripon, WI 54971

Phone: 800-553-5120

Website: https://huebsch.com

Dryers of various capacities; financial services; front loaders of various capacities; top loaders

II

Ice Signs

72 Stard Rd., Unit 4

Seabrook, NH 03874

Phone: 603-347-3005

Website: www.icesigns.com

Email: sales@icesigns.com

Signage

Imonex Services Inc.

7274 Imonex Ln.

Sealy, TX 77474

Phone: 979-885-3200

Toll Free: 800-446-2719

Website: www.imonex.com

Email: sales@imonex.com

Coin accumulators; coin/slug rejectors

JJ

Jecon Tek

204-17 Hillside Ave. PMB #394

Hollis, NY 11423

Phone: 718-525-3733

Website: www.jeconinc.com

Email: jeconinc@gmail.com

Computer hardware; equipment repairs/rebuilds

JK Products & Services (Ergoline)

411 Washington Ave., Ste. B

Jonesboro, AR 72401

Toll Free: 888-771-0996

Website: https://jkproducts.us/ergolinetanning-beds

Tanning systems

KK

Kiddie Rides USA

15980 Great Rock Rd.

Brighton, CO 80603

Phone: 303-399-7191

Website: www.kiddieridesusa.com

Email: rich@kiddieridesusa.com

Coin-op children’s rides; vending machines

KioSoft

Stacey Cooper

2035 High Ridge Rd.

Boynton Beach, FL 33426

Toll Free: 888-503-5988

Website: www.kiosoft.com

Email: sales@kiosoft.com

Cards/card systems; hybrid payment systems; mobile wallet payment systems; smartphone apps; money boxes; vending machines (detergents, soaps)

KLOPP International Inc.

1564 North Bend Dr.

Tarpon Springs, FL 34689

Toll Free: 800-356-9080

Website: www.kloppcoin.com

Email: dnelson@kloppcoin.com

Coin/currency scales; coin wrappers; currency counters and sorters; money bags

LLLarry Larsen Insurance Agent at Laundromat123.com

Larry Larsen

5076 Avocado Cir.

Yorba Linda, CA 92886

Phone: 714-630-9274

Website: www.laundromat123.com

Email: laundromat123@gmail.com

Insurance services; consulting

Laundroworks Card Systems

by Mitech

8241 Keele St., Unit 11-12

Concord, ON L4K 1Z5

Toll Free: 888-629-8620

Website: www.laundroworks.com

Email: info@laundroworks.com

Cards/card systems; smartphone apps

Laundry Bases LLC

10 Kearney Rd., Ste. 308

Needham, MA 02494

Phone: 617-719-7171

Website: www.laundrybases.com

Email: justin@laundrybases.com

Machinery bases

Laundry Concepts

302 S. Stewart Ave.

Addison, IL 60101

Toll Free: 800-845-3903

Websites: www.laundryconcepts.com; www.lcparts.com (parts) Distributor

Laundry Store

4402 15th Ave.

Brooklyn, NY 11219

Phone: 718-210-1788

Website: https://golaundrystore.com

Email: info@golaundrystore.com

Distributor

LaundryParts.com

Toll Free: 877-630-PART (7278)

Website: www.laundryparts.com

Email: info@laundryparts.com

Distributor

LG Commercial Laundry

2500 State Road 44

Oshkosh, WI 54904

Phone: 920-231-8222

Toll Free: 800-256-1073

Website: https://gnalaundry.com/lg

Email: info@gnalaundry.com

Dryers of various capacities; machinery bases; stacked washer/dryer units

Lock America International (L.A.I. Group)

9168 Stellar Ct.

Corona, CA 92883

Phone: 951-277-5180

(continued on page 18)

Contactless

Contactless

card to add your contactless loyalty CyclePay mobile app

card to add your contactless loyalty CyclePay mobile app

Management cards wash-dry-fold

• ESD’s proprietary MyLaundryLink software available at no monthly charge

Management cards wash-dry-fold available certified, all major credit cards

all major credit cards

Distributor or email us at:

215-628-0860

• Fax: 215-643-4623

www.esdcard.com

MyLaundryLink Russian, Mandarin, Korean and any others needed

• MyLaundryLink features: remote price changes, promotional programs and many other features

• Available languages: English, Spanish, German, Italian, French, Portuguese, Russian, Mandarin, Korean and any others needed

I own and operate Laundry Magic in New England. I upgraded my ESD® Cyberwash store to a wireless ESD® Edge Payment System with an EMV credit card reader that is loyalty card capable. The ESD® technology provided for the automatic re-carding and transfer of value for all of the existing store customers. ESD® worked diligently to ensure that the conversion and installation went smoothly, that my customers were not inconvenienced, and my operation remained successful.

I highly recommend the ESD® Edge Payment System and other ESD® products.

Jim Pedrick, Owner

Laundry Magic,

New

Britain, CT

www.laundrymagicne.com

BUYER ’ S GUIDE

(continued from page 15)

Toll Free: 800-422-2866

Website: www.laigroup.com

Email: sales@laigroup.com

Money boxes; currency counters/sorters; coin counting and sorting machines; security locks

Luetzow Industries

Ryan Luetzow

1105 Davis Ave.

South Milwaukee, WI 53172

Phone: 414-762-0410

Toll Free: 800-558-6055

Website: http://luetzowind.com

Email: luetzow.poly@gmail.com

Laundry bags; stretch wrap machinery/supplies

Lynde-Ordway Co.

5402 Commercial Dr.

Huntington Beach, CA 92649

Phone: 714-957-1311

Toll Free: 800-762-7057

Website: www.lynde-ordway.com

Email: sales@lynde-ordway.com

Changer stands; changer accessories; token changers; bill acceptors; coin/currency scales; coin trays; coin wrappers; currency counters/sorters; money bags; other money-handling items

MM

Maytag Commercial Laundry

400 Klock Road

Benton Harbor, MI 49022

Toll Free: 800-662-3587

Website: www.maytagcommerciallaundry.com

Dryers of various capacities; front loaders; top loaders; financial services

Maywood Furniture Corp.

23 W. Howcroft Rd.

Maywood, NJ 07607

Phone: 201-845-4242

Toll Free: 800-238-6797

Website: www.maywood.com

Email: sales@maywood.com

Folding tables; other furniture

Metro Laundry Tech Corp.

1624 Harding Park Bronx, NY 10473

Phone: 718-742-4137 or 718-733-4313

Website: www.metrolc.com

Email: metrolc@hotmail.com

Computer hardware (computer boards); machine repairs

Monarch Coin & Security

1512 Russell St., Bldg. A Covington, KY 41011

Phone: 859-261-4421

Toll Free: 800-462-9460

Website: www.monarchcoin.com

Email: sales@monarchcoin.com

Tokens; changer stands; changer accessories; token changers; coin chutes/conversion kits; coin meter conversion kits; money boxes; currency counters/sorters; bathroom locks; security locks; other vended goods

Mountain Electronics

621 Micaville Loop, Ste. 300 Burnsville, NC 28714

Phone: 828-675-9200

Website: www.mountainelectronics.com

Email: info@mountainelectronics.com Computer board repairs

NNNational Combustion Co. (NATCO)

104-11 180 St.

Jamaica, NY 11433

Phone: 718-291-8400

Toll Free: 888-OK-NATCO

Website: www.nationalcombustion.com

Email: sales@nationalcombustion.com

Heat exchangers; heat reclaimers; solar equipment; boilers; water heaters; water storage tanks

Navien Inc.

20 Goodyear Irvine, CA 92618

Toll Free: 800-519-8794

Website: www.navieninc.com Water heaters

New Jersey Commercial Laundry Repair

2220 Landmark Place, Suite 1 Manasquan, NJ 08736

Phone: 732-226-7053

Website: www.njclaundryrepair.com

Email: sales@njclaundryrepair.com

Equipment rebuild/repair/parts

NIE Insurance

Anne Cobb

6030 Bancroft Ave. St. Louis, MO 63109

Phone: 314-832-1118

Toll Free: 800-325-9522

Website: www.NIEinsurance.com

Email: cobb@nieinsurance.com Insurance

OOOK Manufacturing

2340 S. 900 West, Ste. D Salt Lake City, UT 84119

Toll Free: 800-748-5480

Websites: www.okmfg.com; www.gumballdepot.com

Email: info@okmfg.com

Vending machines (gumball/balloons/ stickers/etc.); other vending machines

PPPayRange

9600 N.E. Cascades Pkwy., Ste. 280 Portland, OR 97220

Toll Free: 855-856-6398

Website: https://shop.payrange.com

Email: sales@payrange.com

Mobile wallet payment systems; smartphone apps

Pellerin Milnor Corp.

P.O. Box 400

Kenner, LA 70063

Phone: 504-467-9591

Toll Free: 800-469-8780

Website: www.milnorcoin.com

Email: milnorinfo@milnor.com

Dryers of various capacities; front loaders of various capacities

Progressive Insurance

Toll Free: 888-806-9598

Website: www.progressivecommercial.com Insurance

Pyramid Technologies

1907 S. Hobson, Ste. 122

Mesa, AZ 85204

Phone: 480-507-0088

Website: www.pyramidacceptors.com

Email: sales@pyramidacceptors.com

Bill acceptors; thermal printers

QQ

Quality Fabricators

3240 Heritage Dr., Ste. B Kennesaw, GA 30144

Toll Free: 877-637-3712

Website: www.zracks.com

Email: info@zracks.com

Garment racks

RR

R&B Wire Products

Customer Service Team

2902 W. Garry Ave.

Santa Ana, CA 92704

Phone: 714-549-3355

Toll Free: 800-634-0555

Website: www.rbwire.com

Email: sales@rbwire.com

Carts; garment racks; laundry bags; laundry scales; signage

Reeco Timer Co.

811 W. Jericho Tpke., Ste. 104W Smithtown, NY 11787

Phone: 631-498-6999

Website: www.reecotimers.com

Email: reecotimerco@hotmail.com

Remanufactured timers

Rema LLC

1363 Seaview Ave.

Bridgeport, CT 06607

Phone: 203-847-2464

Website: www.remadrivac.com

Email: info@remausa.com

Boilers; water storage tanks; pumps

Rinnai America Corp.

103 International Dr.

Peachtree City, GA 30269

Toll Free: 800-621-9419

Website: www.rinnai.us

Water heaters

Royal Basket Trucks

201 Badger Pkwy.

Darien, WI 53114

Toll Free: 800-426-6447

Website: www.royal-basket.com

Email: sales@royal-basket.com

Carts

SS

Sales Renewal Corp.

34 Walden St., #423

Concord, MA 01742

Phone: 508-529-4300

Website: www.salesrenewal.com

Advertising/marketing services

Seaga

Mark Farshtchi

700 Seaga Dr.

Freeport, IL 61032

Phone: 815-297-9500

Website: www.seaga.com

Email: mfarshtchi@seaga.com

Bill changers; vending machines

Sellers Manufacturing Co.

918 W. Walnut St.

Danville, KY 40422

Phone: 859-535-9908

Website: www.sellersmfg.com

Boilers; water heaters

Setomatic Systems — SpyderWash

6353 W. Rogers Cir., Ste. 3

Boca Raton, FL 33487

Phone: 516-752-8008

Website: www.setomaticsystems.com

Email: sales@setomaticsystems.com

Cards/card systems; coin/slug rejectors; coin accumulators; coin chutes/conversion kits; coin meter conversion kits; computer software; currency counters and sorters; hybrid payment systems; mobile wallet payment systems; smartphone apps

Sol-O-matic® by Caco Mfg. Corp.

P.O. Box 263129

Houston, TX 77207

Phone: 713-644-1973

Website: www.solomatic.com

Bulkheads/partitions; drain troughs; machinery bases; folding tables; garment racks; seating; other furniture

Speed Queen

Shepard St., P.O. Box 990

Ripon, WI 54971

Phone: 920-748-3121

Website: www.speedqueencommercial.com

Dryers, single load and stacked, of various capacities; financial services; front loaders of various capacities;

top loaders

Spynr

57 W. 57th St., 4th Flr.

New York, NY 10019

Phone: 212-705-8783

Website: www.spynr.com

Advertising/marketing services

Standard Change-Makers

Mike Coons

3130 N. Mitthoeffer Rd.

Indianapolis, IN 46235-2400

Phone: 317-899-6966

Toll Free: 800-968-6955

Website: https://standardchange.com

Email: sales@standardchange.com

Bill acceptors; changer stands; coin changers; other changers/accessories; ticket venders; token changers

Stern Pinball

1001 Busse Rd.

Elk Grove Village, IL 60007

Toll Free: 800-KICKERS

Website: www.sternpinball.com

Email: info@sternpinball.com

Coin-op pinball games

Sudsy Vending Supplies

14402 Hoover St.

BUYER ’ S GUIDE

Westminster, CA 92683

Toll Free: 800-640-7772

Website: www.sudsy.com

Email: sudsylaundry@gmail.com Distributor

Summit Measurement LLC

151 Flume Ave.

Martsons Mills, MA 02648

Toll Free: 855-972-2537

Website: www.summitmeasurement.net/NTEPLegal-for-Trade-Laundry-Scales-s/155.htm

Email: sales@summitmeasurement.net Laundry scales

Suncoast Changer Service

1327 Southglen Ln.

Lakeland, FL 33813

Phone: 863-669-9699

Website: https://billchangers.com

Email: billchangers@msn.com

Bill and coin changer machine service and parts

Superior Laundry Equipment

458 Cozine Ave. Brooklyn, NY 11208

Phone: 718-871-7545

Website: https://superior-laundry.com

Email: info@superior-laundry.com Distributor

TT

The Laundry Boss

Jim Law or John Altieri

2546 General Armistead Ave., Ste. 102 Norristown, PA 19403

Toll Free: 888-823-6782

Website: https://thelaundryboss.com

Email: sales@thelaundryboss.com

Cards/card systems; hybrid payment systems; mobile wallet payment systems

The Laundry Pass

1303 53rd St., Ste. 142 Brooklyn, NY 11219

Toll Free: 855-870-5625

Website: www.thelaundrypass.com

Email: info@laundrypass.com

Cards/card systems; hybrid payment systems

Tjernlund Products

1601 9th St.

White Bear Lake, MN 55110-6794

Phone: 651-426-2993

Toll Free: 800-255-4208

Website: www.tjernlund.com

Email: fanmail@tjfans.com

Dryer duct booster and exhaust fans

TokensDirect

Ted Schuh

2851 Massachusetts Ave. Cincinnati, OH 45225

Phone: 513-699-6213

Toll Free: 800-514-6312

Website: www.tokensdirect.com

Email: tokens@tokensdirect.com

Tokens

TOLON USA

99 Aberdeen Loop

Panama City, FL 32405

Phone: 850-980-1554

Website: http://tolon.com

Email: scott.robinson@tolon.com

Washers of various capacities

UUUniversal Machine Co.

1616 Falcon Dr.

DeSoto, TX 75115-2418

Phone: 972-224-3501

Website: www.coincounters.com

Coin wrappers; currency counters and sorters; and other money-handling equipment

US Laundry Parts

4152 Independence Ct., Unit C7

Sarasota, FL 34234

Toll Free: 833-376-6832

Website: https://uslaundryparts.com

Email: info@uslaundryparts.com

Parts

VVVan Brook of Lexington

2851 Massachusetts Ave.

Cincinnati, OH 45225

Phone: 513-591-5921

Toll Free: 800-553-3134

Website: www.vanbrooktokens.com

Email: info@vanbrooktokens.com

Tokens

Vending Machine Sales

Louis Kershbaumer

4225 Fleur Dr.

Des Moines, IA 50321

Phone: 515-480-4613

Website: www.vendingmachinesales.com

Email: vendingmachines@mediacombb.net

Vending machines

Vending.com

8040 University Blvd.

Clive, IA 50325

Toll Free: 855-929-1072

Website: www.vending.com

Vending machines

Vend-Rite Mfg. Co.

6029 W. 31st St.

Cicero, IL 60804

Phone: 708-652-9700

Toll Free: 800-777-1802

Website: www.vendrite.com

Email: vince@vendrite.com

Signage; vended goods (bleach/bleach substitute, detergents/chemicals, fabric softeners, laundry bags and other vended goods); vending machines (candy/ snacks/drinks, detergents/chemicals, hanger, laundry bag and other vending machines); drop-off laundry systems (starter kit, aprons, etc.)

WW

Wascomat (distributed by Laundrylux)

461 Doughty Blvd.

Inwood, NY 11096

Phone: 516-371-4400

Toll Free: 800-645-2204

Website: https://laundrylux.com

Email: gkertland@laundrylux.com

Dryers of various capacities; financial services; signage; front loaders of various capacities

WASH Commercial Laundry Inc. (Great Lakes Commercial Sales)

Offices in Illinois, Indiana, Michigan, Ohio and Wisconsin

Toll Free: 800-421-8846

Distributor

Wash-Dry-Fold POS

P.O. Box 2885

Broken Arrow, OK 74013-2885

Toll Free: 855-424-4258

Website: www.washdryfoldpos.com

Email: sales@washdryfoldpos.com

Computer hardware and software (point-of-sale system for Laundromats)

Washin Jax

871 Sunshine Ln., Ste. 105

Altamonte Springs, FL 32714

Website: https://washin-jax.myshopify.com

Email: info@washinjax.com

Laundry agitation aid

Whirlpool Commercial Laundry

400 Klock Rd.

Benton Harbor, MI 49022

Phone: 800-662-3587

Website: https://whirlpoolcommercial laundry.com

Dryers; front loaders; top loaders; financial services

YY

Yamamoto North America

Joe Fleming

205 S. Lee St. (P.O. Box 3264) Bloomington, IL 61701

Phone: 309-827-4303

Toll Free: 866-653-4408

Website: www.yamamoto-na.com

Email: joe.fleming@yamamoto-na.com

Front loaders of various capacities; dryers; combination washer/dryer units

Legal Updates Laundromat Owners Should Know in 2024

(Photo: © VelesStudio/Depositphotos)

Overtime compliance, Joint Employer Rule, independent contractors

by Dave Davis

As 2024 opens, owners of small businesses that include self-service laundries may find themselves facing new rules that will have a direct impact on their operations.

The National Federation of Independent Business (NFIB) recently hosted “The 2024 Small Business Landscape — Legal, Regulatory, and Economic Updates for the New Year,” a webinar designed to shed light on some of the new rules that have been, or soon will be, put into place.

“Many of these are rules that I will say at the outset that NFIB has opposed or worked to lessen the impact on small businesses,” says Beth Milito, executive director of the NFIB’s Small Business Legal Center, “with some areas finding more success than others.”

JOINT EMPLOYER RULE

The new Joint Employer Rule, which at press time was set to go into effect Feb. 26, applies to those businesses where an employee might be considered working for more than one company in their position.

“Concerted activity is activity to improve working conditions, so that’s a very broad term,” Milito says. “The National Labor Relations

Act confers on all employees and the private sector to engage in concerted activity. So that gives the NLRB the ability to regulate your business, whether or not you have unionized employees who belong to a union or have signed a collective bargaining agreement.”

The Joint Employer Rule states that if a business other than the main employer has any authority to control certain employment terms, it will be considered a joint employer.

Some of these terms include wage, benefits and other compensation; hours of work and scheduling; assignment of duties; work rules and direction, including grounds for discipline; tenure of employment, including hiring and discharge; and working conditions related to the safety and health of employees.

Under the new rule, more businesses will have to bargain with labor unions and may be subject to union picketing and boycotts, as well as unfair labor practice claims, Milito says. Franchises may have to choose between reducing a franchisor’s involvement in a franchisee’s operation or opening themselves up to collective bargaining and litigation. Businesses that rely on staffing agencies or other firms to provide temporary or seasonal labor may also be subject to this rule.

Evaluate your agreements—especially franchise agreements—to determine if another business may have authority over any of the listed employment terms, Milito suggests. Closely examine your training

materials or any other documents to ensure that you have not accidentally created a joint employee relationship. When in doubt, contact an attorney to help in your review.

“This is a way for the NLRB to find more than one business liable for labor law violations,” Milito says. “So, this is challenging for small businesses and for subcontractors, too.”

EMPLOYEE RETENTION TAX CREDIT (ERTC) RESET

“Many small businesses received relief credits through the Employee Retention Tax Credit (ERTC),” Milito says. “This was a COVID program that started in 2020 and received a lot of attention. It really was a lifesaver for many businesses.”

While the program helped many who needed it, it was also a target for those with less-than-honest intentions.

“Unfortunately, there was a bit of fraud that occurred with the program and, frankly, the IRS became overwhelmed with ERTC claims.” Milito says. “As a result ... the IRS paused the processing of ERTC claims. The IRS, despite what some news reports have said, did not stop the program or cancel it — it paused the processing of the claims.”

“They’ve taken this pause period to hire and train additional employees and also to put out a lot of publications and help for small businesses that might have filed claims that were ineligible. So, there’s a process now for businesses who maybe filed an ERTC claim and now think they might not have been eligible. These businesses can go back and fix claims.”

The IRS, Milito says, will resume the processing of the claims, which can still be filed through April 15, 2025.

“They’re going to go in the order received, and I heard that’s the exact phrase a Treasury official used,” Milito says.

UPDATED FORM I9

The U.S. Citizenship and Immigration Services (USCIS) has published a new simplified version of the Employment Eligibility Verification form, Form I-9, used to verify identity and eligibility to work in the United States.

“This is the form that has been around since the 1980s,” Milito says. “There’s no exemption for small businesses for filling out the I-9. An I-9 must be filled out for all employees hired — and that’s employees, not independent contractors.”

WHO’S GOING INTO OVERTIME?

“Currently, under the U.S. Department of Labor’s overtime rule, employees who are making $35,000 annually can be exempt from overtime,” says Milito. “In a proposal the Department of Labor issued, the overtime threshold would increase from $35,000 to $55,000.”

That’s a significant jump, she says, “particularly considering that the overtime threshold was just increased in 2019 from $23,000 to the $35,000 that we now have.”

Milito added that the NFIB opposed this proposal: “I know we had many members who also filed comments with the Labor Department expressing a concern about the impact this would have on their business. Many of you may have managers or assistant managers or salaried workers that earn under that $55,000 threshold.”

Milito believes that the final ruling on this proposal will be issued around June 1.

“One thing I’m encouraging business owners to do is to make sure

they are in compliance with the existing overtime rule,” Milito says. “It’s always a good idea to, on occasion, perform a wage and hour audit.”

She also says that employers should understand the differences between exempt and non-exempt employees, and make sure they’ve structured their pay practices accordingly.

Non-exempt employees are paid for actual hours worked; must keep records of time worked, e.g., time sheets or time cards; must earn at least minimum wage for all hours worked; and are entitled to overtime for any hours worked over 40 in a seven-day workweek at rate of 1.5 times regular rate of pay.

Exempt employees, on the other hand, are paid regardless of quantity or quality of work; have no limit on the number of hours that employee may work or be required to work per week; have no minimum wage requirement; and have no overtime requirement.

INDEPENDENT CONTRACTOR RULE

“The new Independent Contractor Rule is another Department of Labor rule that will impact many, many small businesses,” says Milito, “because what business does not have a contractor or an outside vendor?”

The proposed regulation would mean that more workers will be classified as independent contractors, Milito says, “so this is another area where an audit in your business would be a good idea.”

A key element of the proposed rule would be a “totality-of-thecircumstances” analysis to determine whether a worker is economically dependent upon an employer for work, versus being in business for themselves, under the Fair Labor Standards Act (FLSA).

“Let’s use an example of an IT person,” Milito says. “They started out as a contractor coming in once a month, then they were coming in several times a month. And now that person is in your office, sitting at a desk next to employees. To an outsider, it would look like they were an employee of your business. That’s a situation where you may want to think about putting the individual on payroll as a W-2 employee.”

The proposed Department of Labor rule would make it more likely that more workers will be classified as “employees” for purposes of the Wage and Hour laws.

“So that means they could potentially be eligible for overtime,” Milito says. “You don’t want to have misclassification of either exempt versus non-exempt employees or employees versus independent contractors. Wage and hour classification mistakes are expensive to fix.”

MINIMUM WAGE UPDATES

A number of states and metropolitan areas updated their minimum wage requirements as of Jan. 1. These include Alaska, $11.73; Arizona, $14.35; California, $16.00; Colorado, $15.69; Connecticut, $11.73; Delaware, $13.25; Hawaii, $14.00; Illinois, $14.00; Maryland, $15.00; Maine, $14.15; Michigan, $11.73; Minnesota, $10.85; Missouri, $12.30; Montana, $10.30; Nebraska, $12.00; New Jersey, $11.73; New York City, Long Island and Westchester, $16.00; New York (remainder of state), $15.00; Ohio, $10.45; Rhode Island, $14.00; South Dakota, $11.20; Vermont, $13.67; and Washington state, $16.28.

“The state minimum wages are always available on the U.S. Department of Labor’s website and they keep this updated all the time,” Milito says. “The (DOL) also has a good webpage that has break and meal break laws, too, and break it out by state. There’s actually a lot of helpful information on the … website, and I don’t say that about all federal agencies.”

Dave Davis (ddavis@atmags.com) is editor of sister publication American Drycleaner.

POINTERS FROM PAULIE B

CRAFTING CREATIVE SELFSERVICE LAUNDRY PROMOTIONS

Wouldn’t it be great if there was one easy promotion that would bring in as many customers as you wanted?

But there are all kinds of people out there with all kinds of needs. Different people respond to different promotions, so it’s best to create a variety of promos and switch them up from time to time.

The word “free” is a real attention-getter but the public has grown wary of it. They know there are usually strings attached.

Same thing with percentage discounts or even price drops. You may get some who will try out your promo but if it isn’t a true deal for them, they’ll be disappointed.

Not all successful promotions involve giving price discounts. For instance, you may want to hire a popular costumed character to appear at your mat to entertain the kids as well as their parents with laundry.

Let me to cut to the chase. The promotions that will truly boost your bottom line are those perceived as real honest deals.

Case in point: Saturdays and Sundays are probably your busiest days, so it’s a good idea to offer senior discounts on Wednesday, since most can come any day of the week. The seniors will know it’s a true deal for them. You can do the same with other groups, like first responders or college students.

This also goes for things the customer “earns,” such as “early bird specials.” If they qualify for the deal by coming in early, they know it’s genuine.

Lots of promotions will get folks in the door but how do you get them to come back? If you want to retain as many “promo people” as possible, you need to make your mat stand out from your competitors. You need to have an awesome mat.

And by awesome, I mean it’s big, beautiful and clean, with all equipment working well, and a friendly crew. When you

Paul Russo

have that, a creative promo isn’t as important in the first place. An awesome mat is your single best promotion!

It’ll generate good word of mouth, plus positive reviews online, and your business will grow automatically. But what if you can’t make your mat as awesome as it can be? Then you have to get a little creative.

THINGS THAT REEL THEM IN

It seems like a long time ago when some mat owners would offer free dry. They’d jack up the wash price just to get the words “Free Dry” out there. These stores saw success in the beginning but the strategy ruined markets because competitors joined the show and then no one was special anymore.

Instead of offering free dry, how about trying a “free laundry day” event? You could try contacting the LaundryCares Foundation, which is skilled at organizing such efforts. They know how to do these events and can sometimes get the local press or TV station to visit your mat. It’s just one day and they are usually very popular.

You can even try organizing a “Free Wash Day” yourself. You’ll have to come up with some bucks for extra help, free food, some prizes, and the time and energy to manage the hectic day.

Be sure to promote your event starting a month or two ahead of time. The day will cost you, but your good deed will go a long way in your favor.

WHAT’S A LOSS LEADER?

Large retailers have been using loss leaders for decades. They load up on a popular item and sell it at a price so low that it brings people in while hoping that customers also buy other items with a higher markup while there.

The best loss leader I ever used was putting my smallest group of washers on sale for a low price, but for cold water only and with one rinse instead of two. I made every double loader $1.50 when the regular double loaders cost $2.

Not a huge discount but cheaper than my competitors, and I discovered many customers chose a cold-water wash just to save 50 cents! Most of them would also use the big washers or the hot-water machines as well, but it was the

$1.50 promo that drew them in.

If your sale washers are located in the back of your mat, so much the better. Customers will have to pass up more desirable machines to get to the specially priced ones, possibly choosing the higher-priced washers along the way.

THINGS THAT KEEP THEM COMING BACK

Paper Whites — They are small bulb plants, similar to daffodils, aka Narcissus. One day, I discovered a bag of Narcissus bulbs at home and brought them in to one of my mats.

I lined the bottom of a nice, clear glass bowl (a deep serving tray can do) with white marble rocks, filled the bowl with water, and placed about seven bulbs on top of the small rocks. As time passed, the plants took root and grew!

The display initiated a lot of friendly conversations. Each week, customers would come in to see their progress. They were beautiful, interesting and uplifting, and customers liked seeing them, especially since it was mid-winter at the time. Remember, promotion isn’t always about dollars and cents. People like to dwell where they feel good.

The “Surprise” Free Wash — If you want to create excitement and get people talking about your mat, introduce the “surprise” free wash.

(Photo: © best_works/Depositphotos)

POINTERS FROM PAULIE B

I learned of this idea decades ago when I read about a mat out west doing it.

The owner wired a switch behind every coin slide in his store, all leading to a carnival-like metal control box that had chaser lights, a bell, and a flashing “FREE WASH” sign. Randomly, his control box would ring and flash if a lucky customer pushed in the right coin slide.

I didn’t have the level of expertise to build a contraption like that, so I did something similar, albeit not as exciting. I stuck “Free Wash” stickers on our single-use vended laundry products when I loaded the vending machine. I made up a sign that said a free wash would be randomly marked on the vended boxes, and the customer could turn in the winning box for their free wash. This promo improved my vended sales plus created a little buzz of excitement.

CREATING THE PATH OF LEAST RESISTANCE

Humans tend to seek the path of least resistance. One of my greatest promotions wasn’t technically a promo per se, but an infrastructure strategy to make my mat more convenient for customers. Once set up, there was literally no

more expense beyond maintenance.

For drop-off customers, it was the walk-up window. We installed a bell outside the window to alert us when a customer was there. My mat was located on a busy commuter road, with a bus stop only a few feet away.

A vehicle would quickly pull into the bus stop and the customer would quickly jump out to drop off or pick up. Besides offering them convenience, it turned out to be terrific advertising for us. The visual of a customer standing on the sidewalk performing a transaction was hard to duplicate with signs.

For self-service customers, a similar convenience would be automatic doors so they can easily walk in pushing a cart or carrying bags filled with clothing.

PROMOTING THE PROMOTION

Most of your promos should be advertised in advance. It can take weeks, sometimes months before a good percentage of people in your trading area become aware of them.

Naturally, the more you shout it out, the more people will become aware and ready to

try it. So a “coming soon” approach is good for creating excitement and anticipation.

Lastly, if you really want to get your message noticed, you might try spreading the word in a unique way. I had good success with a cold air balloon.

Sometimes called a rooftop balloon, this is a big balloon installed on your roof that looks just like a hot-air balloon. In the right situation, it can be seen from miles away. You can have a banner attached to the balloon with any message you want.

There are a couple of caveats: Some building codes won’t allow them, and you’d better have it anchored well in case a strong wind blows through. I think it’s best to have a balloon rental company handle everything for you.

Here’s hoping your next creative promo flies high.

Paul Russo owned and operated multiple laundromats in New York City for more than 40 years before retiring in 2018. You’re welcome to direct any questions or comments for Russo to Editor Bruce Beggs at bbeggs@atmags.com.

After several months of development and refinement, High Mark Manufacturing introduces sister company Laundry Lockers. Powered by smart locks and driven by an app, the lockers allow users to easily automate and expand their wash/dry/fold (WDF) business for a variety of on-site or pickup and delivery options, the company says.

LAUNDRY LOCKERS LAUNCHES WASH/DRY/FOLD CONCEPT «

There are nearly as many ideas for business models as there are investors prepared to integrate lockers into their plans, Laundry Lockers adds, describing the demographics as “incredibly flexible.”

Envision stand-alone locker locations set up in a “post office” style with a handful of commercial washers and dryers in the back room, or an always-open vestibule at the front of a state-of-the-art laundromat that expands business hours without additional attendants.

Place a bank in a high-rise condo complex in the heart of the city, Laundry Lockers suggests, or partner with a local store in a small town that can be served by an existing laundromat in a neighbor-

ing metro area.

WDF locker service can be great for active senior-living complexes, employee perks for large corporate headquarters, or in gyms where the patrons can work on their health goals while letting someone else work on their laundry.

Whether building upon a successful existing commercial laundry, getting your foot in the door of a laundry business, or preplanning for the construction of a new laundromat, there are endless possibilities, Laundry Lockers says.

Those interested in product specifications/options or scheduling a virtual demonstration may visit the Laundry Lockers website for more information.

www.laundry-lockers.com

2024 RATES: One- to five-time rate: $3.00 per word, boldface $3.05 per word. Minimum charge: $50.00 per ad. Call or write for our six- and 12-time rates. If box number is used, add cost of 5 words.

Display classified rates are available on request. All major credit cards are accepted.

DEADLINE: Ads must be received by the 1st of the preceding month. For

PAYRANGE, KIOSOFT SETTLE MOBILE PAYMENT TECH PATENT DISPUTE

PayRange Inc. and KioSoft Technologies have settled a four-year patent dispute over mobile payment technology used to enable consumers to pay self-service retail machines such as laundry and vending machines, the companies announced via a press release.

PayRange had alleged that KioSoft and its affiliate, TechTrex, had infringed on numerous PayRange patents. KioSoft has agreed to license PayRange technology that could exceed $62 million over a 10-year period based on outcomes with a base license of $40 million.

While KioSoft had challenged the PayRange patents vigorously, the Patent Trial and Appeal Board (PTAB) upheld them.

“Although we disagreed with the result, we must now accept that PayRange has valid claims,” says Charles Lee, president of KioSoft. “We respect the technologies that have helped the self-service industry thrive; and we look forward to continuing to lead innovation and development by providing best-in-class service to our customers with this fully licensed technology, without any further legal distractions.”

PayRange has developed technology that empowers consumers to pay unconnected self-service machines with a smartphone, which has provided significant improvements in convenience, improved sales for machine owners, and reduced operating costs. The earliest patents date back to 2013, which PayRange says makes it a pioneer in the space.

Paresh Patel, founder and CEO of PayRange, says his company is thrilled to have resolved the patent dispute and to see its technological innovations vindicated.

“This agreement is more than a settlement,” says Patel, “it’s recognition on the importance of intellectual property in fostering game-changing industry innovation, and in the American Dream itself in which hard work, innovation, and individual property rights matter.”

WHIRLPOOL CORP. TO ADD WIND, SOLAR POWER TO WASHER PLANT

Whirlpool Corporation has entered into agreements with One Energy to add onsite wind and solar power at two of its manufacturing operations, including one where its single-load washers are manufactured, the company reports.

Wind and solar power will be added to its Ohio operations in Clyde, where the washers are made, and Findlay.

They are among the largest behind-the-meter renewable energy projects in the United States, Whirlpool says, and once complete will ensure the Clyde and Findlay plants receive at least 70% of their energy needs from onsite renewable energy.

The expansion involves three additional turbines at Findlay, bringing its total number of onsite turbines to five. This will be the first introduction of onsite renewable energy for operations in Clyde, with the construction of three turbines. A ground solar array will also be installed at each location. The projects are expected to be online and operational by early 2025.

The two combined will create 40.8 megawatts of renewable energy, bringing Whirlpool into the top 25% of companies on the Environmental Protection Agency’s national Green Power Partnership list.

ACI UNVEILS ‘PACKETS UP!’ SPANISHLANGUAGE SITE

The American Cleaning Institute (ACI) has launched a Spanish version of its Packets Up! Webpage. Now in its 11th year, the Packets Up! effort works to help reduce the number of unintended exposures to liquid laundry packets among children at home and in laundromats.

The new webpage features a whiteboard video, safety clings, “Store not Décor” campaign, safety tips, activity sheets and more.

Safety clings that can be attached to cabinets or washers are also available in Spanish and are free by request.

“We’re excited to offer our resources in Spanish,” says Melissa Hockstad, ACI president & CEO. “The American Cleaning Institute and the cleaning products industry are committed to supporting and educating all consumers, parents and caregivers on important safety messaging.”

EQUIPMENT MANUFACTURER PROMOTES PELLERIN TO VICE PRESIDENT

Commercial and industrial laundry equipment manufacturer Pellerin Milnor Corp. reports it has promoted Brock Pellerin to company vice president, effective immediately.

Pellerin formally began his career with Milnor in 2006 as a member of the Application Engineering Department, but spent numerous summers throughout his life working in the mailroom, the Human Resources Department, and on the factory floor. The experiences helped him cultivate a deep understanding of company operations.

In 2013, Pellerin was promoted to regional sales manager, supporting Milnor’s dealer network with his industry expertise.

Pellerin’s responsibilities as vice president include fostering system sales throughout Milnor’s dealer network, and his goal is to utilize his knowledge and expertise to continue growing sales of Milnor equipment in North America.

“As a fourth-generation member of the Pellerin family serving the laundry industry, Brock has clearly demonstrated his personal commitment to the successful application of Milnor products among his valued customers,” says James W. Pellerin, president and CEO of Pellerin Milnor. “I know we can count on him to continue to promote strong, beneficial relationships throughout the industry.”

ONDEMAND SERVICE HAMPR LAUNCHES COMMERCIAL VERTICAL

Peer-to-peer on-demand laundry marketplace hampr, based in Lafayette, La., reports having launched its commercial vertical, providing businesses with flexible outsourced laundry options.

“With our commercial offering, business owners no longer have to choose between handling laundry personally or relying on larger service providers,” says hampr CEO Laurel Hess. “Now, they can liberate themselves from inflexible contracts and scale their laundry services seamlessly.”

A hampr representative schedules a pickup time (recurring or ondemand) at the user’s convenience. Professional and vetted “washrs” handle the pickup and ensure the linens are cleaned with high-quality detergent per user specifications, then the cleaned linens are returned fresh and folded the next day.

The company’s commercial offering gives stay-at-home parents, caregivers and retirees a steady and flexible income stream, allowing them to generate income from home. The washrs go through rigorous background checks, hampr says, similar to those for school teachers to ensure a high level of trust.

Beyond receiving service, choosing hampr means contributing to and supporting community members, the company adds.

BROCK PELLERIN

IT’S THE TITAN OF THE LAUNDRY ROOM

The LG Titan can be powerful and influential in your laundromat too. And we have the reasons behind it.

• 35lbs capacity in a very small space

• High performance with less water consumption

• Powerful & cost-saving

• Increase revenue & customer satisfaction

• E cient system & easy maintenance

• Soft-mount design with low noise & less vibration

• Premium powder coating helps resist scratches & contamination

• Durable & reliable with extended operation life

• Auto-dosing ready

• 3/5-year warranty standard; optional 5/5-year Platinum available

LG