American Coin-Op - March 2024

On the Move with our 2024 Buyer’s Guide INSIDE: MARCH 2024 BUYER’S GUIDE: WE’VE GOT THE GOODS, FROM A TO Z

LEGAL UPDATES LAUNDROMAT OWNERS SHOULD KNOW IN 2024

POINTERS FROM PAULIE B: CRAFTING CREATIVE STORE PROMOTIONS

WWW.AMERICANCOINOP.COM

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CONTENTS MARCH 2024 VOLUME 65 ISSUE 3

COVER STORY

2024 BUYER’S GUIDE For 40-plus years, American Coin-Op has brought you an annual Buyer’s Guide. It’s the perfect starting point to seek out companies that manufacture or provide the equipment and supplies your laundry business relies on.

Use our fantastic resource to help you locate what you need in no time!

6

(Cover Photo: iStock.com/ktasimarr)

INSIDE

COLUMNS

6 PRODUCTS & SERVICES DIRECTORY

26 POINTERS FROM PAULIE B: CRAFTING CREATIVE SELFSERVICE LAUNDRY PROMOTIONS

The products and services that are vital to a vended laundry owner’s operation, along with a list of companies that provide them.

10 MANUFACTURERS & SUPPLIERS DIRECTORY When you find a vendor of interest in our Products & Services directory, here is the key information you’ll need to contact them.

Because there are all kinds of people out there with all kinds of needs, it’s best to create a variety of promotions for your store and switch them up from time to time, says retired multistore owner Paul Russo. He offers his thoughts on promos and reminds that not all successful ones involve giving price discounts.

22 LEGAL UPDATES LAUNDROMAT

OWNERS SHOULD KNOW IN 2024

Self-service laundries may find themselves facing new rules in 2024 that will have a direct impact on their operations.

DEPARTMENTS 4 VIEWPOINT 29 PRODUCT NEWS 30 CLASSIFIEDS

2 AMERICAN COINOP MARCH 2024

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31 AD INDEX 32 NEWSMAKERS

DID YOU KNOW...

American Coin-Op has released podcast episodes on a variety of industry-related topics? Give one a listen at AmericanCoinOp. com/podcasts.

www.americancoinop.com

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Beauty & Brains This is the mark Genius.

• 360˚Vision Light shows machine status

• Up to 8 primary cycle options with up to 6 extra cycle options

• Large oversized chrome door for easy loading & unloading

• IoT, WiFi & Bluetooth ready

• On screen advertising & messaging platform • Water, scratch & impact resistant 10” easy-to-use screen

• Compatible with popular payment systems • Ozone & chemical injection ready • Battery back up in case of power outage

A sleek, stainless steel exterior creates curb appeal.

Outstanding performance keeps them coming back over and over again. That’s Genius! ageniuswash.com • (800) 256-1073 A brand of Girbau North America

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VIEWPOINT Charles Thompson, Publisher Bruce Beggs, Editorial Director E-mail: bbeggs@ATMags.com Phone: 312-361-1683

Mathew Pawlak, Production Manager

IT’S NO SECRET, SHOPPER

Bruce Beggs

We’re proud to deliver our 42nd annual American Coin-Op Buyer’s Guide, a fantastic resource for supercharging your laundry business’ purchasing power.

Using this newly updated resource, you can easily connect with a bevy of top manufacturers and suppliers serving the self-service laundry industry today. This year, we feature listings from more than 120 companies.

Our 2024 Guide opens on page 6 with the Products & Services directory. Once you identify a business that interests you, flip to our alphabetical Manufacturers & Suppliers directory beginning on page 10. You’ll find their important contact information, including mailing address, phone numbers, website address and email address (as provided).

Keeping this guide close to your office phone or keyboard is a good idea. But if you find yourself needing it someday and don’t have it handy, our online version is available anytime at AmericanCoinOp.com; on the homepage, click “Resources,” then “Buyer’s Guide.”

The next time you’re in the market for a new piece of laundry equipment, a payment system, vending supplies, you name it, let our Buyer’s Guide be your go-to resource.

And I’d appreciate it if you’d mention you saw the company’s listing here when you call. Now go grab that shopping cart!

Bruce Beggs Editorial Director

Nathan Frerichs, Digital Media Director E-mail: nfrerichs@ATMags.com Phone: 312-361-1681

ADVISORY BOARD Douglas Pratt Tony Regan Sharon Sager

Michael Schantz Matt Simmons

OFFICE INFORMATION Main: 312-361-1700

SUBSCRIPTIONS 847-504-8175 ACO@Omeda.com www.AmericanCoinOp.com

American Coin-Op (ISSN 0092-2811) is published monthly. Subscription prices, payment in advance: U.S., 1 year $50.00; 2 years $100.00. Single copies $10.00 for U.S. Published by American Trade Magazines LLC, 650 West Lake Street, Suite 320, Chicago, IL 60661. Periodicals postage paid at Chicago, IL and at additional mailing offices.

POSTMASTER, Send changes of address and form 3579 to American Coin-Op, Subscription Dept., 125 Schelter Rd., #350, Lincolnshire, IL 60069-3666.

Volume 65, number 3. Editorial, executive and advertising offices are at 650 West Lake Street, Suite 320, Chicago, IL 60661. Charles Thompson, President and Publisher. American Coin-Op is distributed selectively to owners, operators and managers of chain and individually owned coin-operated laundry establishments in the United States. The publisher reserves the right to reject any advertising for any reason. © Copyright AMERICAN TRADE MAGAZINES LLC, 2024. Printed in U.S.A. No part of this publication may be transmitted or reproduced in any form, electronic or mechanical, without written permission from the publisher or his representative. American Coin-Op does not endorse, recommend or guarantee any article, product, service or information found within. Opinions expressed are those of the writers and do not necessarily reflect the views of American Coin-Op or its staff. While precautions have been taken to ensure the accuracy of the magazine’s contents at time of publication, neither the editors, publishers nor its agents can accept responsibility for damages or injury which may arise therefrom.

4 AMERICAN COINOP MARCH 2024

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www.americancoinop.com

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VISION ES COMBO VENDER

Quality Products Since 1953

Coooooooooooo ooooo ooooo combo ooooooooo oooooooooooo ooooo oo ooo ooooo ooooooo ooooooo oo ooo oooooo ooooo oo oo ooo oooooo oooo ooooo oooo ooooooo ooo oooo ooooooooo A soft elevator delivery system eliminates dropping and places vended products within ADA specifications. Can be configured to accept coins, bills, and/or cards. The Vision vender can run up to two ES units. Both units are available with refrigeration.

VISION ES COMBO VENDER COIN Glass front allows convenient viewing of available products Up to 12 fully adjustable pull-out trays Holds between 7&10 selections per tray EZ Flex extractors handles rigid and soft products Adjust motor speed & torque to product weights Temperature range: ambient to 33° F SmartVend elevator delivery system guarantees a product vends and eliminates drop damage ADA compliant credit acceptance & delivery areas Compatible with multiple payment systems: coin, bill, and/or card (MDB or Executive Protocol) Accounting, Sales and Self Diagnostic features Pictured with optional side bubble graphics

63" W x 72" H x 39" D Weight 740 lbs. each, 1480 lbs. total *Compressor unit needs 8-12 inches of “BREATHER” room behind vender

oooo-Roooo ooo fiooo oooo oo oooo voooooo ooooo o9oo

6029 W. 31ST STREET CICERO, IL. 60804 � INFO@VENDRITE.COM � 1-800-777-1802 � VENDRITE.COM

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BUYER’S UIDE G 2024

(Photo: iStock.com/ktasimarr)

PRODUCTS & SERVICES Welcome to the 42nd annual American Coin-Op Buyer’s Guide, published exclusively for self-service laundry owners and operators.

To use the guide, simply look up the name of a product or service in the Products & Services Directory and then turn to the Manufacturers & Suppliers Directory beginning on page 10 for information on how to contact the various companies that make the specific product or provide the service.

(Note: In some cases, the Manufacturers & Suppliers Directory will also contain other vended laundry-related products or services not listed in the Products & Services Directory.)

The Manufacturers & Suppliers Directory contains addresses, telephone numbers, email addresses and web addresses for the companies (as provided). When you call on one of them, let them know you read about them in American Coin-Op. Keep this issue handy, because the next Buyer’s Guide print edition won’t be published until next year. (But this information is also available online at AmericanCoinOp.com whenever you need it.)

6 AMERICAN COINOP MARCH 2024

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ADVERTISING/MARKETING SERVICES Continental Girbau Fortune Web Marketing Sales Renewal Corp.

Spynr

CARTS Cleaner’s Supply R&B Wire Products Royal Basket Trucks

CASHLESS SYSTEMS/SOLUTIONS Cards/Card Systems

Cantaloupe Card Concepts Inc. Coin Mechanisms CryptoPay — Genesys Technologies ESD Greenwald Industries KioSoft Laundroworks Card Systems by Mitech Setomatic Systems — SpyderWash The Laundry Boss The Laundry Pass

Hybrid Payment Systems

Card Concepts Inc. ESD Greenwald Industries KioSoft Setomatic Systems — SpyderWash The Laundry Boss The Laundry Pass

Mobile Wallet Payment Systems

Cantaloupe ESD Greenwald Industries KioSoft PayRange Setomatic Systems — SpyderWash The Laundry Boss

Smartphone Apps

Card Concepts Inc. CleanCloud ESD Greenwald Industries KioSoft Laundroworks Card Systems by Mitech PayRange Setomatic Systems — SpyderWash

Tokens

American Changer Corp.

ESD Greenwald Industries Hoffman Mint Monarch Coin & Security TokensDirect Van Brook of Lexington

CHANGERS/ACCESSORIES Bill Changers

American Changer Corp.

Hamilton Manufacturing Corp.

Seaga Suncoast Changer Service

Changer Stands

American Changer Corp.

Lynde-Ordway Co. Monarch Coin & Security Standard Change-Makers

Coin Changers

American Changer Corp.

Standard Change-Makers Suncoast Changer Service

Other Changers/Accessories American Changer Corp.

Lynde-Ordway Co. Monarch Coin & Security Standard Change-Makers

Token Changers

American Changer Corp.

Lynde-Ordway Co. Monarch Coin & Security Standard Change-Makers

COIN COLLECTION Bill Acceptors

ESD Greenwald Industries Hamilton Manufacturing Corp.

Lynde-Ordway Co. Pyramid Technologies Standard Change-Makers

Coin/Slug Rejectors

ESD Greenwald Industries Imonex Services Inc. Setomatic Systems — SpyderWash

Coin Accumulators

Coin Mechanisms Greenwald Industries

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Imonex Services Inc. Setomatic Systems — SpyderWash

Coin Chutes/Conversion Kits

ESD Greenwald Industries Monarch Coin & Security Setomatic Systems — SpyderWash

Coin Meters/Conversion Kits

Greenwald Industries Monarch Coin & Security Setomatic Systems — SpyderWash

Money Boxes

Coin Mechanisms ESD Greenwald Industries KioSoft Lock America International Monarch Coin & Security

COMBO WASHER/DRYER UNITS Yamamoto North America

COMPUTERS Computer Hardware

CleanCloud HHC Electronic Service (board service) Jecon Tek (board service) Metro Laundry Tech Corp. (board service) Mountain Electronics (board service) Wash-Dry-Fold POS

Computer Software

Cents CleanCloud Cleantie Curbside Laundries Greenwald Industries HappyNest Inc. Setomatic Systems — SpyderWash Wash-Dry-Fold POS

CONSULTING Larry Larsen Insurance Agent at Laundromat123.com

DRYERS Single Load, Less Than 30 Pounds ADC Continental Girbau Dexter Laundry Encore Huebsch LG Commercial Laundry Maytag Commercial Laundry Speed Queen Whirlpool Commercial Laundry

Single Load, 30-49 Pounds

ADC Continental Girbau Dexter Laundry Electrolux Professional Huebsch LG Commercial Laundry Maytag Commercial Laundry Pellerin Milnor Corp.

Speed Queen Wascomat

Single Load, 50 Pounds and Larger ADC Continental Girbau Dexter Laundry

www.americancoinop.com

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Electrolux Professional Huebsch Maytag Commercial Laundry Pellerin Milnor Corp.

Speed Queen Wascomat Yamamoto North America

Stacked, Less Than 30 Pounds

ADC Continental Girbau Electrolux Professional Encore Huebsch Maytag Commercial Laundry Speed Queen Wascomat Whirlpool Commercial Laundry

Stacked, 30-49 Pounds

ADC Continental Girbau Dexter Laundry Electrolux Professional Huebsch Maytag Commercial Laundry Pellerin Milnor Corp.

Speed Queen Wascomat

Stacked, 50 Pounds and Larger ADC Continental Girbau Dexter Laundry Electrolux Professional Maytag Commercial Laundry Pellerin Milnor Corp.

Wascomat

ENERGY CONSERVATION EQUIPMENT Dryer Booster and Exhaust Fans Tjernlund Products

Heat Exchangers

Fulton Boiler Works National Combustion Co. (NATCO)

Heat Reclaimers

Fulton Boiler Works National Combustion Co. (NATCO)

Solar Equipment

National Combustion Co. (NATCO)

EQUIPMENT REPAIR/ REBUILD/PARTS D&E Dominic’s TouchPads/American Switch Global Laundry Parts Jecon Tek New Jersey Commercial Laundry Repair Reeco Timer Co. US Laundry Parts

EXTRA PROFIT CENTERS Arcade/Video Games

Bay Tek Entertainment Betson Enterprises Stern Pinball (pinball games)

Other Extra Profit Centers

Advanced ATM Systems Evolution Dog Wash Kiddie Rides USA (children’s rides)

Tanning Beds

JK Products & Services (Ergoline)

FINISHING EQUIPMENT Coin-Operated Presses Forenta L.P.

Electric Collar & Cuff Press

European Finishing Equipment (Hi-Steam)

Electric Shirt Finishers

European Finishing Equipment (Hi-Steam)

Garment Finishers

European Finishing Equipment (Hi-Steam)

Hand Irons

Forenta L.P.

Mini Boilers with Iron

European Finishing Equipment (Hi-Steam)

Spotting Boards

European Finishing Equipment (Hi-Steam)

Stretch Wrap Machinery/Supplies Cleaner’s Supply Davis Packaging Luetzow Industries

Vacuum Boards

European Finishing Equipment (Hi-Steam)

FINANCIAL SERVICES ADC AmeriCapital Continental Girbau Dexter Laundry Eastern Funding Electrolux Professional Encore Huebsch Maytag Commercial Laundry Speed Queen Wascomat Whirlpool Commercial Laundry

FIXTURES & CONSTRUCTION Bathroom Locks

Monarch Coin & Security

Bulkheads/Partitions

Duncan Fabricating Co. High Mark Manufacturing Inc. Sol-O-matic® by Caco Mfg. Corp.

Drain Troughs

H-M Co. High Mark Manufacturing Inc. Sol-O-matic® by Caco Mfg. Corp.

Lint Filters/Interceptors H-M Co.

Machinery Bases

Accord Manufacturing Inc. Continental Girbau Laundry Bases LLC LG Commercial Laundry Sol-O-matic® by Caco Mfg. Corp.

FURNITURE Folding Tables

High Mark Manufacturing Inc. Maywood Furniture Corp.

Sol-O-matic® by Caco Mfg. Corp.

Garment Racks

Cleaner’s Supply Quality Fabricators MARCH 2024 AMERICAN COINOP 7

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R&B Wire Products Sol-O-matic® by Caco Mfg. Corp.

Other Furniture

High Mark Manufacturing Inc. Maywood Furniture Corp.

Sol-O-matic® by Caco Mfg. Corp.

Seating

High Mark Manufacturing Inc. Sol-O-matic® by Caco Mfg. Corp.

INSURANCE Brooks-Waterburn Corp.

HUB International Insurance Larry Larsen Insurance Agent at Laundromat123.com NIE Insurance Progressive Insurance

LAUNDRY SCALES Cleaner’s Supply R&B Wire Products Summit Measurement LLC

MONEY HANDLING Coin/Currency Scales

Crane Payment Innovations (CPI) KLOPP International Inc. Lynde-Ordway Co.

Coin Trays

Lynde-Ordway Co.

Coin Wrappers

Crane Payment Innovations (CPI) KLOPP International Inc. Lynde-Ordway Co. Universal Machine Co.

Currency Counters & Sorters

Crane Payment Innovations (CPI) KLOPP International Inc. Lock America International Lynde-Ordway Co. Monarch Coin & Security Setomatic Systems — SpyderWash Universal Machine Co.

Money Bags

KLOPP International Inc. Lynde-Ordway Co.

Money Handling Equipment, Other Coin Mechanisms Crane Payment Innovations (CPI) Lynde-Ordway Co. Universal Machine Co.

SECURITY Security Locks

CyberLock Lock America International Monarch Coin & Security

SIGNAGE Cleaner’s Supply Continental Girbau Electrolux Professional Encore Ice Signs R&B Wire Products Vend-Rite Mfg. Co. Wascomat

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Encore Huebsch LG Commercial Laundry Maytag Commercial Laundry Speed Queen Whirlpool Commercial Laundry

VENDED GOODS Bleach/Bleach Substitute Envirochem Inc. Vend-Rite Mfg. Co.

Detergents/Soaps/Chemicals Cleaner’s Supply Envirochem Inc. Vend-Rite Mfg. Co.

Fabric Softeners

Vend-Rite Mfg. Co.

Laundry Bags

Cleaner’s Supply Envirochem Inc. Luetzow Industries R&B Wire Products Vend-Rite Mfg. Co.

Other Vended Goods

Allstar Vending Cleaner’s Supply Envirochem Inc. Monarch Coin & Security Vend-Rite Mfg. Co. Washin Jax

VENDING MACHINES Candy/Snack/Drink

Allstar Vending Betson Enterprises Seaga Vending Machine Sales Vending.com Vend-Rite Mfg. Co.

Detergents/Soaps/Chemicals Envirochem Inc. KioSoft Seaga Vend-Rite Mfg. Co.

Gumballs, Balloons, Stickers, Toys Allstar Vending OK Manufacturing Vending.com

Hanger Vender

Vend-Rite Mfg. Co.

Laundry Bag Vender

Envirochem Inc. Seaga Vend-Rite Mfg. Co.

Other Vending Machines Allstar Vending Evolution Dog Wash OK Manufacturing Kiddie Rides USA Seaga Vending Machine Sales Vending.com Vend-Rite Mfg. Co.

Ticket Vender

Standard Change-Makers

WASHERS Front Loaders, Less Than 75 Pounds B&C Technologies

Continental Girbau Dexter Laundry Electrolux Professional Encore Huebsch Maytag Commercial Laundry Pellerin Milnor Corp.

Speed Queen TOLON USA Wascomat Whirlpool Commercial Laundry Yamamoto North America

Front Loaders, 75 Pounds and Larger B&C Technologies Continental Girbau Dexter Laundry Electrolux Professional Huebsch Pellerin Milnor Corp.

Speed Queen TOLON USA Wascomat Yamamoto North America

Top Loaders

Continental Girbau Huebsch Maytag Commercial Laundry Speed Queen Whirlpool Commercial Laundry

Washer Sanitizing Systems Continental Girbau

WATER HEATING Air Vacuum Units Rema LLC

Boilers & Related Systems

Bryan Boilers (Bryan Steam LLC) Fulton Boiler Works Hamilton Engineering Co. Inc. National Combustion Co. (NATCO) Rema LLC Sellers Manufacturing Co.

Pumps

Rema LLC

Water Heaters

Bryan Boilers (Bryan Steam LLC) Fulton Boiler Works Hamilton Engineering Co. Inc. National Combustion Co. (NATCO) Navien Inc. Rinnai America Corp.

Sellers Manufacturing Co.

Water Softeners

Bryan Boilers (Bryan Steam LLC) Fulton Boiler Works Hamilton Engineering Co. Inc.

Water Storage Tanks

Bryan Boilers (Bryan Steam LLC) Hamilton Engineering Co. Inc. National Combustion Co. (NATCO) Rema LLC

We encourage you, as you call on the companies listed in this issue, to let them know you found their listing in the American Coin-Op Buyer’s Guide! www.americancoinop.com

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BUYER’S UIDE G 2024

(Photo: iStock.com/ktasimarr)

MANUFACTURERS & SUPPLIERS AA A C Power Co.

77 Steamwhistle Dr. Ivyland, PA 18974 Phone: 215-364-3430 Toll Free: 800-362-1900 Website: www.acpowerco.com Email: info@acpowerco.com Distributor

Accord Manufacturing Inc. N172 W20950 Emery Way Jackson, WI 53037 Phone: 262-677-8391 Website: www.accordmfg.com Email: paul@accordmfg.com Machinery bases

ACE Commercial Laundry Equipment Inc. 14404 Hoover St. Westminster, CA 92683 Phone: 714-640-6674 Toll Free: 800-583-3203 Website: www.acelaundry.com Email: sales@acelaundry.com Distributor

Phone: 514-426-1690 Toll Free: 800-685-7066 Website: www.allstarvending.com Email: info@allstarvending.com Vending machines: candy/snack/drink; gumballs, balloons, stickers, toys; other vended goods; other vending machines

American Changer Corp.

Sales Dept.

1400 N.W. 65th Pl. Fort Lauderdale, FL 33309 Phone: 954-917-3009 Toll-Free: 800-741-9840 Website: www.americanchanger.com Email: info@americanchanger.com Bill changers; changer stands; coin changers; other changers/accessories; tokens; token changers

AmeriCapital

23522 57th Ave. S.E. Woodinville, WA 98072 Toll Free: 877-678-0061 Website: https://americapital.com Email: edb@americapital.com Financial services

BB B&C Technologies

ADC

400 Klock Rd. Benton Harbor, MI 49022 Phone: 269-923-3000 Website: www.adclaundry.com Dryers of various capacities; financial services

Advanced ATM Systems

2185 W. Pecos Rd., Ste. 3 Chandler, AZ 85224 Toll Free: 800-411-6656 Website: www.advancedatmsystems.com Email: info@advancedatmsystems.com ATM machines

Allstar Vending

3767 Boul. Thimens, Ste. 100 Saint-Laurent, QC H4R 1W4

Al Adcock 17740 Ashley Dr., Ste. 109 Panama City, FL 32413 Phone: 850-249-2222 Website: http://bandctech.com Email: sales@bandctech.com Washers of various capacities

Bay Tek Entertainment

1077 E. Glenbrook Dr. Pulaski, WI 54162 Phone: 920-822-3951 Website: www.baytekent.com Email: hello@baytekent.com Arcade/video games

Betson Enterprises

303 Paterson Plank Rd.

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Carlstadt, NJ 07072 Toll Free: 800-768-8952 Website: www.betson.com Email: service@betson.com Arcade/video games; vending equipment

Brooks-Waterburn Corp.

1105 Broadhollow Rd. Farmingdale, NY 11735 Phone: 516-997-9800 Toll Free: 888-997-9801 Website: www.brookswaterburn.com Email: ltrapani@brookswaterburn.com Insurance

Bryan Boilers (Bryan Steam LLC) 783 N. Chili Ave. Peru, IN 46970 Phone: 765-473-6651 Website: www.bryanboilers.com Boilers; boiler treatments; water heaters; water softeners; water storage tanks

CC Cantaloupe

100 Deerfield Ln., Ste. 300 Malvern, PA 19355 Toll Free: 800-633-0340 Website: www.cantaloupe.com Email: sales@cantaloupe.com Cards/card systems; mobile wallet payment systems

Card Concepts Inc.

302 S. Stewart Ave. Addison, IL 60101 Phone: 630-930-5115 Toll Free: 866-860-1660 Website: www.laundrycard.com Email: info@laundrycard.com Cards/card systems; hybrid payment systems; smartphone apps

Cents

40 Wooster St. New York, NY 10013 Phone: 347-428-2208

www.americancoinop.com

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Expand your laundry business without a bigger footprint.

Scan QR code to schedule a Demo or request Information

Reach new customers with the simplicity of an app.

Your bulkhead, drain trough, and laundry furniture experts

(970) 587-9044 www.highmarkmanufacturing.com

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BUYER’S GUIDE

Website: www.trycents.com Email: info@trycents.com Computer software (multi-function laundromat management solution)

Website: http://getcryptopay.com Email: dave@getcryptopay.com Cards/card systems

CleanCloud Ltd.

852 Feehanville Dr. Mount Prospect, IL 60056 Phone: 800-786-5528 Website: https://www.cranepi.com/en/ cummins-allison-cpi Coin/currency scales; coin wrappers; currency counters and sorters; money handling (other)

Sales Dept.

1625 S. Congress Ave., Ste. 400 Delray Beach, FL 33445 Phone: 415-212-5626 Website: https://cleancloudapp.com Email: sales@cleancloud.com Computer hardware and software (for laundry pickup and delivery service); smartphone apps

Cleaner’s Supply

1059 Powers Rd. Conklin, NY 13748 Toll Free: 800-388-5410 Website: www.cleanersupply.com Email: customerservice@cleanersupply.com Carts; stretch wrap machinery and supplies; garment racks; laundry scales; signage; vended goods (detergents/ chemicals, laundry bags and other vended goods)

Cleantie

Jessie Perez 9350 Wilshire Blvd., Ste. 201 Beverly Hills, CA 90212 Phone: 310-913-3953 Toll Free: 888-836-7274 Website: https://cleantie.com Email: jessie@cleantie.com Computer software (multi-function laundry management, including pickup and delivery)

Coin Mechanisms

817 Industrial Dr. Elmhurst, IL 60126 Phone: 630-924-7070 Toll Free: 800-323-6498 Website: www.coinmech.com Email: coinmech@coinmech.com Cards/card systems; coin accumulators; money boxes; money-handling equipment (other)

Coin-O-Matic

3900 W. 127th St. Alsip, IL 60803 Phone: 708-232-3566 Website: www.coinomatic.com Distributor

Continental Girbau

Joel Jorgensen 2500 State Road 44 Oshkosh, WI 54904 Phone: 920-231-8222 Toll Free: 800-256-1073 Website: www.continentalgirbau.com Email: info@continentalgirbau.com Advertising/marketing services; dryers of various capacities; financial services; machinery bases; signage; stacked washer/dryer units; front loaders of various capacities; top loaders; washer sanitizing systems

CryptoPay — Genesys Technologies 3260 E. Woodmen Rd., Ste. 110 Colorado Springs, CO 80920 Phone: 719-277-7400

Crane Payment Innovations (CPI)

Curbside Laundries

Aaron Simmons 10934 Portal Dr. Los Alamitos, CA 90720 Phone: 562-533-0053 Website: www.curbsidelaundries.com Email: info@curbsidelaundries.com Computer software (on-demand wash-dry-fold point of sale and process management for drop-off, pickup and delivery orders)

CyberLock

1105 N.E. Circle Blvd.

Corvallis, OR 97330 Phone: 541-738-5500 Website: www.cyberlock.com Email: sales@cyberlock.com Security locks

DD D&E

1724 Hawleyton Rd. Binghamton, NY 13903 Phone: 607-798-7704 Website: www.dryercomputers.com Email: dryercomputers@gmail.com Electronic repairs

Davis Packaging

Tim Davis 1002 N. Palmway Lake Worth, FL 33460 Phone: 561-290-0412 Toll Free: 800-622-3015 Website: www.davispackaging.net Email: contact@davispackaging.net Stretch wrap machinery and supplies

Dexter Laundry Inc.

Equipment repair/rebuild/parts

DT Equipment

5519 W. Montrose Ave. Chicago, IL 60641 Phone: 773-337-8400 or 773-337-8600 Website: https://dteci.com Distributor

Duncan Fabricating Co.

2505 S. Park Dr. S.W. Birmingham, AL 35211 Phone: 205-923-7777 Website: www.duncanfabricating.com Email: info@duncanfabricating.com Bulkheads/partitions; appliance outlet centers; plumbing racks

EE Eastern Funding

213 W. 35th St., Ste. 2W New York, NY 10001 Phone: 212-819-2000 Toll Free: 877-819-1764 Website: www.easternfunding.com Email: info@easternfunding.com Financial services

Electrolux Professional (distributed by Laundrylux) 461 Doughty Blvd.

Inwood, NY 11096 Phone: 516-371-4400 Toll Free: 800-645-2204 Website: https://laundrylux.com Email: gkertland@laundrylux.com Dryers of various capacities; financial services; signage; front loaders of various capacities

Encore (distributed by Laundrylux) 461 Doughty Blvd.

Inwood, NY 11096 Phone: 516-371-4400 Toll Free: 800-645-2204 Website: https://laundrylux.com Email: gkertland@laundrylux.com Small dryers; financial services; signage; stacked washer/dryer units; small front loaders

Envirochem Inc.

2211 W. Grimes Ave. Fairfield, IA 52556 Phone: 641-472-5131 Toll Free: 800-524-2954 Website: www.dexter.com Email: marketing@dexter.com Dryers of various capacities; financial services; stacked washer/dryer units; front loaders of various capacities

Dave Gershman 425 Whitehead Ave. South River, NJ 08882 Toll Free: 800-414-7964 Website: www.firstpref.com Email: dgershman@envirochem-usa.com Vended goods and vending equipment (bleach/bleach substitute, detergents/ chemicals, laundry bags, stain removers)

Dominic’s TouchPads/ American Switch

ESD

43 Pleasant Ave. Johnson City, NY 13790 Phone: 607-759-1995 Website: https://domstouchpads.com Email: domstouchpads@gmail.com

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Wayne Lewis 270 Commerce Dr. Fort Washington, PA 19034 Phone: 215-628-0860 Toll-Free: 800-523-1510 Website: www.esdcard.com

www.americancoinop.com

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BUYER’S GUIDE

Email: info@esdcard.com Cards/card systems; hybrid payment systems; smartphone apps; mobile wallets; tokens; bill acceptors; coin/slug rejectors; coin chutes/conversion kits; money boxes

European Finishing Equipment (Hi-Steam) 1 County Rd., Unit A-10 Secaucus, NJ 07094 Phone: 201-210-2247 Toll Free: 888-460-9292 Website: www.histeam.com Email: sales@histeam.com Garment finishing equipment

Greenwald Industries

Doug Goldstein 212 Middlesex Ave. Chester, CT 06412 Phone: 860-526-0800 Toll Free: 800-221-0982 Website: www.greenwaldindustries.com Email: doug@greenwaldindustries.com Bill acceptors; cards/card systems; hybrid payment systems; mobile wallet payment systems; smartphone apps; coin accumulators; coin/slug rejectors; coin chutes/conversion kits; coin meters/conversion kits; money boxes; computer software; tokens

HH

Fort Lauderdale, FL 33309 Phone: 954-917-5451 Toll Free: 800-227-5813 or 800-441-0292 Website: www.hoffmanmint.com Email: sales@hoffmanmint.com Tokens

HUB International Insurance Services Jodie Millino 701 University Ave., Ste. 100 Sacramento, CA 95825-6756 Phone: 916-945-5070 Website: www.hubinternational.com Email: jodie.millino@hubinternational.com Insurance

Evolution Dog Wash Co.

H-M Co.

Huebsch

FF

Hamilton Engineering Co. Inc.

II

13401 W. 43rd Dr., Unit 13 Golden, CO 80403 Toll Free: 888-303-0553 Website: www.evolutiondogwash.com Email: info@evolutiondogwash.com Coin-op dog/pet wash

Forenta L.P.

185 Cold Creek Dr. Morristown, TN 37814 Phone: 423-586-5370 Website: www.forentausa.com Email: forenta@forentausa.com Coin-operated presses; hand irons

Fortune Web Marketing

603 Mattison Ave., Ste. 2100 Asbury Park, NJ 07712 Phone: 877-813-6390 Website: www.fortunewebmarketing.com Advertising/marketing services

Fulton Boiler Works

3981 Port St. Pulaski, NY 13142 Phone: 315-298-5121 Website: www.fulton.com Heat exchangers; heat reclaimers; boilers; water heaters; water softeners

GG Global Laundry Parts

7121 Independence Blvd., Unit A-1 Sarasota, FL 34234 Toll Free: 800-479-5908 Website: www.globallaundryparts.com Email: info@globallaundryparts.com Parts

Gold Coin Laundry Equipment David Hoffman 91-26 143rd St. Jamaica, NY 11435 Toll Free: 800-952-1474 Website: www.goldcoinlaundry.com Email: info@goldcoinlaundry.com Distributor

2305 Gilbert Ave. Cincinnati, OH 45206 Toll Free: 800-365-1900 Website: www.draintroughs.com Email: joe@hmlaundryequipment.com Drain troughs; lint interceptors 221 Armstrong Blvd.

Three Rivers, MI 49093 Toll Free: 800-968-5530 Website: www.hamiltonengineering.com Boilers; water heaters; water softeners; water storage tanks; washer sanitizing systems

Hamilton Manufacturing Corp.

1026 Hamilton Dr. Holland, OH 43528 Phone: 419-867-4852 Toll Free: 888-723-4858 Website: www.hamiltonmfg.com Email: sales@hamiltonmfg.com Bill changers; bill acceptors

HappyNest Inc.

5700 Post Rd., Ste. 1 East Greenwich, RI 02818 Toll Free: 855-335-9274 Website: www.happynest.com/partner Email: hello@happynest.com Computer software (for laundry pickup and delivery service)

HHC Electronic Service

1338 Electra Ave. Rowland Heights, CA 91748 Phone: 626-961-8678 Toll Free: 844-846-0371 Email: hhc168@hotmail.com Washer/dryer card reader repairs

High Mark Manufacturing Inc.

4940 County Rd. 46 (P.O. Box 212) Johnstown, CO 80534 Phone: 970-587-9044 Website: www.highmarkmanufacturing.com Email: pete@highmarkmanufacturing.com Bulkheads; drain troughs; folding tables; other furniture; seating

Hoffman Mint

1400 N.W. 65th Pl. 14 AMERICAN COINOP MARCH 2024

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Shepard St., P.O. Box 990 Ripon, WI 54971 Phone: 800-553-5120 Website: https://huebsch.com Dryers of various capacities; financial services; front loaders of various capacities; top loaders

Ice Signs

72 Stard Rd., Unit 4 Seabrook, NH 03874 Phone: 603-347-3005 Website: www.icesigns.com Email: sales@icesigns.com Signage

Imonex Services Inc.

7274 Imonex Ln. Sealy, TX 77474 Phone: 979-885-3200 Toll Free: 800-446-2719 Website: www.imonex.com Email: sales@imonex.com Coin accumulators; coin/slug rejectors

JJ Jecon Tek

204-17 Hillside Ave. PMB #394 Hollis, NY 11423 Phone: 718-525-3733 Website: www.jeconinc.com Email: jeconinc@gmail.com Computer hardware; equipment repairs/rebuilds

JK Products & Services (Ergoline) 411 Washington Ave., Ste. B Jonesboro, AR 72401 Toll Free: 888-771-0996 Website: https://jkproducts.us/ergolinetanning-beds Tanning systems

KK Kiddie Rides USA

15980 Great Rock Rd. Brighton, CO 80603 Phone: 303-399-7191 Website: www.kiddieridesusa.com Email: rich@kiddieridesusa.com

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KioSoft

Stacey Cooper 2035 High Ridge Rd. Boynton Beach, FL 33426 Toll Free: 888-503-5988 Website: www.kiosoft.com Email: sales@kiosoft.com Cards/card systems; hybrid payment systems; mobile wallet payment systems; smartphone apps; money boxes; vending machines (detergents, soaps)

KLOPP International Inc.

1564 North Bend Dr. Tarpon Springs, FL 34689 Toll Free: 800-356-9080 Website: www.kloppcoin.com Email: dnelson@kloppcoin.com Coin/currency scales; coin wrappers; currency counters and sorters; money bags

LL Larry Larsen Insurance Agent at Laundromat123.com Larry Larsen 5076 Avocado Cir. Yorba Linda, CA 92886 Phone: 714-630-9274

Laundry Store

Website: www.laundromat123.com Email: laundromat123@gmail.com Insurance services; consulting

Coin-op children’s rides; vending machines

4402 15th Ave. Brooklyn, NY 11219 Phone: 718-210-1788 Website: https://golaundrystore.com Email: info@golaundrystore.com Distributor

Laundroworks Card Systems

by Mitech 8241 Keele St., Unit 11-12 Concord, ON L4K 1Z5 Toll Free: 888-629-8620 Website: www.laundroworks.com Email: info@laundroworks.com Cards/card systems; smartphone apps

LaundryParts.com

Toll Free: 877-630-PART (7278) Website: www.laundryparts.com Email: info@laundryparts.com Distributor

Laundry Bases LLC

LG Commercial Laundry

10 Kearney Rd., Ste. 308 Needham, MA 02494 Phone: 617-719-7171 Website: www.laundrybases.com Email: justin@laundrybases.com Machinery bases

Laundry Concepts

302 S. Stewart Ave. Addison, IL 60101 Toll Free: 800-845-3903 Websites: www.laundryconcepts.com; www.lcparts.com (parts) Distributor

2500 State Road 44 Oshkosh, WI 54904 Phone: 920-231-8222 Toll Free: 800-256-1073 Website: https://gnalaundry.com/lg Email: info@gnalaundry.com Dryers of various capacities; machinery bases; stacked washer/dryer units

Lock America International (L.A.I. Group) 9168 Stellar Ct. Corona, CA 92883 Phone: 951-277-5180

(continued on page 18)

THE BEST EQUIPMENT AVAILABLE AT THE

BEST PRICES!

The #1 Regional Distributor of Commercial Laundry Equipment, proudly serving businesses throughout Pennsylvania, New Jersey, Delaware, and Maryland for over 48-years!

We are experts in Commercial Laundry Solutions.

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Contact us today.

www.acpowerco.com

FOR ALL POSTIONS! www.americancoinop.com

0324aco_p010,012,014-015,018-020-Buyers Guide-Manufacturers & Suppliers Listings-FINAL.indd 15

77 Streamwhistle Dr., Ivyland, PA 18974 E: Info@acpowerco.com

MARCH 2024 AMERICAN COINOP 15

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®

• Contactless pa Use cash or cre • value to your c

card or CycleP

• Management c • EBT available certified, a • EMV accepted

Accepts

Loyalty Cards

and CyclePay

© ESD Inc. All Rights Reserved

Mobile Phone App

Mobile Phone App

ACO StandardSpread.indd 1

Contact Your ESD® Dist Phone: 215-628-0860 sales@esdcard.com 11/9/23 9:5 AM

®

ctless payments

ash or credit card to add to your contactless loyalty r CyclePay mobile app

gement cards wash-dry-fold

vailable

ertified, all major credit cards ted

ESD’s proprietary MyLaundryLink • software available at no monthly charge features: remote price • MyLaundryLink changes, promotional programs and many other features

languages: English, Spanish, • Available German, Italian, French, Portuguese, Russian, Mandarin, Korean and any others needed any others needed

I own and operate Laundry Magic in New England. I upgraded my ESD® Cyberwash store to a wireless ESD® Edge Payment System with an EMV credit card reader that is loyalty card capable.

The ESD® technology provided for the automatic re-carding and transfer of value for all of the existing store customers. ESD® worked diligently to ensure that the conversion and installation went smoothly, that my customers were not inconvenienced, and my operation remained successful.

I highly recommend the ESD® Edge Payment System and other ESD® products.

ESD® Distributor or email us at: 28-0860 • Fax: 215-643-4623 rd.com • www.esdcard.com ACO StandardSpread.indd 2

Jim Pedrick, Owner Laundry Magic, New Britain, CT www.laundrymagicne.com

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BUYER’S GUIDE

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Mountain Electronics

Toll Free: 800-422-2866 Website: www.laigroup.com Email: sales@laigroup.com Money boxes; currency counters/sorters; coin counting and sorting machines; security locks

621 Micaville Loop, Ste. 300 Burnsville, NC 28714 Phone: 828-675-9200 Website: www.mountainelectronics.com Email: info@mountainelectronics.com Computer board repairs

Luetzow Industries

NN

Ryan Luetzow 1105 Davis Ave. South Milwaukee, WI 53172 Phone: 414-762-0410 Toll Free: 800-558-6055 Website: http://luetzowind.com Email: luetzow.poly@gmail.com Laundry bags; stretch wrap machinery/supplies

Lynde-Ordway Co.

5402 Commercial Dr. Huntington Beach, CA 92649 Phone: 714-957-1311 Toll Free: 800-762-7057 Website: www.lynde-ordway.com Email: sales@lynde-ordway.com Changer stands; changer accessories; token changers; bill acceptors; coin/currency scales; coin trays; coin wrappers; currency counters/sorters; money bags; other money-handling items

MM Maytag Commercial Laundry

400 Klock Road Benton Harbor, MI 49022 Toll Free: 800-662-3587 Website: www.maytagcommerciallaundry.com Dryers of various capacities; front loaders; top loaders; financial services

Maywood Furniture Corp.

23 W. Howcroft Rd. Maywood, NJ 07607 Phone: 201-845-4242 Toll Free: 800-238-6797 Website: www.maywood.com Email: sales@maywood.com Folding tables; other furniture

Metro Laundry Tech Corp.

National Combustion Co. (NATCO)

104-11 180 St. Jamaica, NY 11433 Phone: 718-291-8400 Toll Free: 888-OK-NATCO Website: www.nationalcombustion.com Email: sales@nationalcombustion.com Heat exchangers; heat reclaimers; solar equipment; boilers; water heaters; water storage tanks

Navien Inc.

20 Goodyear Irvine, CA 92618 Toll Free: 800-519-8794 Website: www.navieninc.com Water heaters

New Jersey Commercial Laundry Repair

2220 Landmark Place, Suite 1 Manasquan, NJ 08736 Phone: 732-226-7053 Website: www.njclaundryrepair.com Email: sales@njclaundryrepair.com Equipment rebuild/repair/parts

NIE Insurance

Anne Cobb 6030 Bancroft Ave. St. Louis, MO 63109 Phone: 314-832-1118 Toll Free: 800-325-9522 Website: www.NIEinsurance.com Email: cobb@nieinsurance.com Insurance

OO OK Manufacturing

1624 Harding Park Bronx, NY 10473 Phone: 718-742-4137 or 718-733-4313 Website: www.metrolc.com Email: metrolc@hotmail.com Computer hardware (computer boards); machine repairs

2340 S. 900 West, Ste. D Salt Lake City, UT 84119 Toll Free: 800-748-5480 Websites: www.okmfg.com; www.gumballdepot.com Email: info@okmfg.com Vending machines (gumball/balloons/ stickers/etc.); other vending machines

Monarch Coin & Security

PP

1512 Russell St., Bldg. A Covington, KY 41011 Phone: 859-261-4421 Toll Free: 800-462-9460 Website: www.monarchcoin.com Email: sales@monarchcoin.com Tokens; changer stands; changer accessories; token changers; coin chutes/conversion kits; coin meter conversion kits; money boxes; currency counters/sorters; bathroom locks; security locks; other vended goods

PayRange

9600 N.E. Cascades Pkwy., Ste. 280 Portland, OR 97220 Toll Free: 855-856-6398 Website: https://shop.payrange.com Email: sales@payrange.com Mobile wallet payment systems; smartphone apps

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Pellerin Milnor Corp.

P.O. Box 400 Kenner, LA 70063 Phone: 504-467-9591 Toll Free: 800-469-8780 Website: www.milnorcoin.com Email: milnorinfo@milnor.com Dryers of various capacities; front loaders of various capacities

Progressive Insurance

Toll Free: 888-806-9598 Website: www.progressivecommercial.com Insurance

Pyramid Technologies

1907 S. Hobson, Ste. 122 Mesa, AZ 85204 Phone: 480-507-0088 Website: www.pyramidacceptors.com Email: sales@pyramidacceptors.com Bill acceptors; thermal printers

QQ Quality Fabricators

3240 Heritage Dr., Ste. B Kennesaw, GA 30144 Toll Free: 877-637-3712 Website: www.zracks.com Email: info@zracks.com Garment racks

RR R&B Wire Products

Customer Service Team 2902 W. Garry Ave. Santa Ana, CA 92704 Phone: 714-549-3355 Toll Free: 800-634-0555 Website: www.rbwire.com Email: sales@rbwire.com Carts; garment racks; laundry bags; laundry scales; signage

Reeco Timer Co.

811 W. Jericho Tpke., Ste. 104W Smithtown, NY 11787 Phone: 631-498-6999 Website: www.reecotimers.com Email: reecotimerco@hotmail.com Remanufactured timers

Rema LLC

1363 Seaview Ave. Bridgeport, CT 06607 Phone: 203-847-2464 Website: www.remadrivac.com Email: info@remausa.com Boilers; water storage tanks; pumps

Rinnai America Corp.

103 International Dr. Peachtree City, GA 30269 Toll Free: 800-621-9419 Website: www.rinnai.us Water heaters

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Royal Basket Trucks

201 Badger Pkwy.

Darien, WI 53114 Toll Free: 800-426-6447 Website: www.royal-basket.com Email: sales@royal-basket.com Carts

SS Sales Renewal Corp.

34 Walden St., #423 Concord, MA 01742 Phone: 508-529-4300 Website: www.salesrenewal.com Advertising/marketing services

Seaga

Mark Farshtchi 700 Seaga Dr. Freeport, IL 61032 Phone: 815-297-9500 Website: www.seaga.com Email: mfarshtchi@seaga.com Bill changers; vending machines

Sellers Manufacturing Co. 918 W. Walnut St. Danville, KY 40422 Phone: 859-535-9908

Website: www.sellersmfg.com Boilers; water heaters

Setomatic Systems — SpyderWash 6353 W. Rogers Cir., Ste. 3 Boca Raton, FL 33487 Phone: 516-752-8008 Website: www.setomaticsystems.com Email: sales@setomaticsystems.com Cards/card systems; coin/slug rejectors; coin accumulators; coin chutes/conversion kits; coin meter conversion kits; computer software; currency counters and sorters; hybrid payment systems; mobile wallet payment systems; smartphone apps

Sol-O-matic® by Caco Mfg. Corp.

P.O. Box 263129 Houston, TX 77207 Phone: 713-644-1973 Website: www.solomatic.com Bulkheads/partitions; drain troughs; machinery bases; folding tables; garment racks; seating; other furniture

Speed Queen

Shepard St., P.O. Box 990 Ripon, WI 54971 Phone: 920-748-3121 Website: www.speedqueencommercial.com Dryers, single load and stacked, of various capacities; financial services; front loaders of various capacities;

www.americancoinop.com

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top loaders

Spynr

57 W. 57th St., 4th Flr. New York, NY 10019 Phone: 212-705-8783 Website: www.spynr.com Advertising/marketing services

Standard Change-Makers

Mike Coons 3130 N. Mitthoeffer Rd. Indianapolis, IN 46235-2400 Phone: 317-899-6966 Toll Free: 800-968-6955 Website: https://standardchange.com Email: sales@standardchange.com Bill acceptors; changer stands; coin changers; other changers/accessories; ticket venders; token changers

Stern Pinball

1001 Busse Rd. Elk Grove Village, IL 60007 Toll Free: 800-KICKERS Website: www.sternpinball.com Email: info@sternpinball.com Coin-op pinball games

Sudsy Vending Supplies 14402 Hoover St.

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Westminster, CA 92683 Toll Free: 800-640-7772 Website: www.sudsy.com Email: sudsylaundry@gmail.com Distributor

Summit Measurement LLC

151 Flume Ave. Martsons Mills, MA 02648 Toll Free: 855-972-2537 Website: www.summitmeasurement.net/NTEPLegal-for-Trade-Laundry-Scales-s/155.htm Email: sales@summitmeasurement.net Laundry scales

Suncoast Changer Service

1327 Southglen Ln. Lakeland, FL 33813 Phone: 863-669-9699 Website: https://billchangers.com Email: billchangers@msn.com Bill and coin changer machine service and parts

Superior Laundry Equipment

458 Cozine Ave. Brooklyn, NY 11208 Phone: 718-871-7545 Website: https://superior-laundry.com Email: info@superior-laundry.com Distributor

TT The Laundry Boss

Jim Law or John Altieri 2546 General Armistead Ave., Ste. 102 Norristown, PA 19403 Toll Free: 888-823-6782 Website: https://thelaundryboss.com Email: sales@thelaundryboss.com Cards/card systems; hybrid payment systems; mobile wallet payment systems

The Laundry Pass

1303 53rd St., Ste. 142 Brooklyn, NY 11219 Toll Free: 855-870-5625 Website: www.thelaundrypass.com Email: info@laundrypass.com Cards/card systems; hybrid payment systems

Tjernlund Products

1601 9th St. White Bear Lake, MN 55110-6794 Phone: 651-426-2993 Toll Free: 800-255-4208 Website: www.tjernlund.com Email: fanmail@tjfans.com Dryer duct booster and exhaust fans

TokensDirect

Ted Schuh 2851 Massachusetts Ave. Cincinnati, OH 45225 Phone: 513-699-6213 Toll Free: 800-514-6312 Website: www.tokensdirect.com Email: tokens@tokensdirect.com Tokens

TOLON USA

99 Aberdeen Loop Panama City, FL 32405 Phone: 850-980-1554 Website: http://tolon.com Email: scott.robinson@tolon.com Washers of various capacities

UU Universal Machine Co.

1616 Falcon Dr. DeSoto, TX 75115-2418 Phone: 972-224-3501 Website: www.coincounters.com Coin wrappers; currency counters and sorters; and other money-handling equipment

US Laundry Parts

4152 Independence Ct., Unit C7 Sarasota, FL 34234 Toll Free: 833-376-6832 Website: https://uslaundryparts.com Email: info@uslaundryparts.com Parts

VV Van Brook of Lexington

2851 Massachusetts Ave. Cincinnati, OH 45225 Phone: 513-591-5921 Toll Free: 800-553-3134 Website: www.vanbrooktokens.com Email: info@vanbrooktokens.com Tokens

Vending Machine Sales

Louis Kershbaumer 4225 Fleur Dr. Des Moines, IA 50321 Phone: 515-480-4613 Website: www.vendingmachinesales.com Email: vendingmachines@mediacombb.net Vending machines

Vending.com

8040 University Blvd.

Clive, IA 50325 Toll Free: 855-929-1072 Website: www.vending.com Vending machines

Vend-Rite Mfg. Co.

6029 W. 31st St. Cicero, IL 60804 Phone: 708-652-9700 Toll Free: 800-777-1802 Website: www.vendrite.com Email: vince@vendrite.com Signage; vended goods (bleach/bleach substitute, detergents/chemicals, fabric softeners, laundry bags and other vended goods); vending machines (candy/ snacks/drinks, detergents/chemicals, hanger, laundry bag and other vending machines); drop-off laundry systems (starter kit, aprons, etc.)

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WW Wascomat (distributed by Laundrylux) 461 Doughty Blvd.

Inwood, NY 11096 Phone: 516-371-4400 Toll Free: 800-645-2204 Website: https://laundrylux.com Email: gkertland@laundrylux.com Dryers of various capacities; financial services; signage; front loaders of various capacities

WASH Commercial Laundry Inc. (Great Lakes Commercial Sales) Offices in Illinois, Indiana, Michigan, Ohio and Wisconsin Toll Free: 800-421-8846 Distributor

Wash-Dry-Fold POS

P.O. Box 2885 Broken Arrow, OK 74013-2885 Toll Free: 855-424-4258 Website: www.washdryfoldpos.com Email: sales@washdryfoldpos.com Computer hardware and software (point-of-sale system for Laundromats)

Washin Jax

871 Sunshine Ln., Ste. 105 Altamonte Springs, FL 32714 Website: https://washin-jax.myshopify.com Email: info@washinjax.com Laundry agitation aid

Whirlpool Commercial Laundry

400 Klock Rd. Benton Harbor, MI 49022 Phone: 800-662-3587 Website: https://whirlpoolcommercial laundry.com Dryers; front loaders; top loaders; financial services

YY Yamamoto North America

Joe Fleming 205 S. Lee St. (P.O. Box 3264) Bloomington, IL 61701 Phone: 309-827-4303 Toll Free: 866-653-4408 Website: www.yamamoto-na.com Email: joe.fleming@yamamoto-na.com Front loaders of various capacities; dryers; combination washer/dryer units

We encourage you, as you call on the companies listed in this issue, to let them know you found their listing in the American Coin-Op Buyer’s Guide!

Visit AmericanCoinOp.com for our online Buyer’s Guide 24/7! www.americancoinop.com

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Legal Updates Laundromat Owners Should Know in 2024 (Photo: © VelesStudio/Depositphotos)

Overtime compliance, Joint Employer Rule, independent contractors

by Dave Davis

A

s 2024 opens, owners of small businesses that include self-service laundries may find themselves facing new rules that will have a direct impact on their operations.

The National Federation of Independent Business (NFIB) recently hosted “The 2024 Small Business Landscape — Legal, Regulatory, and Economic Updates for the New Year,” a webinar designed to shed light on some of the new rules that have been, or soon will be, put into place.

“Many of these are rules that I will say at the outset that NFIB has opposed or worked to lessen the impact on small businesses,” says Beth Milito, executive director of the NFIB’s Small Business Legal Center, “with some areas finding more success than others.”

JOINT EMPLOYER RULE The new Joint Employer Rule, which at press time was set to go into effect Feb. 26, applies to those businesses where an employee might be considered working for more than one company in their position.

“Concerted activity is activity to improve working conditions, so that’s a very broad term,” Milito says. “The National Labor Relations 22 AMERICAN COINOP MARCH 2024

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Act confers on all employees and the private sector to engage in concerted activity. So that gives the NLRB the ability to regulate your business, whether or not you have unionized employees who belong to a union or have signed a collective bargaining agreement.”

The Joint Employer Rule states that if a business other than the main employer has any authority to control certain employment terms, it will be considered a joint employer.

Some of these terms include wage, benefits and other compensation; hours of work and scheduling; assignment of duties; work rules and direction, including grounds for discipline; tenure of employment, including hiring and discharge; and working conditions related to the safety and health of employees.

Under the new rule, more businesses will have to bargain with labor unions and may be subject to union picketing and boycotts, as well as unfair labor practice claims, Milito says. Franchises may have to choose between reducing a franchisor’s involvement in a franchisee’s operation or opening themselves up to collective bargaining and litigation. Businesses that rely on staffing agencies or other firms to provide temporary or seasonal labor may also be subject to this rule.

Evaluate your agreements—especially franchise agreements—to determine if another business may have authority over any of the listed employment terms, Milito suggests. Closely examine your training www.americancoinop.com

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WWW.LCPARTS.COM $7.99 FLAT RATE SHIPPING EVERY THURSDAY During , most orders received by 3pm CST will be shipped same day. Phone orders only. Up to 20 lbs. Does not include oversized items.

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materials or any other documents to ensure that you have not accidentally created a joint employee relationship. When in doubt, contact an attorney to help in your review.

“This is a way for the NLRB to find more than one business liable for labor law violations,” Milito says. “So, this is challenging for small businesses and for subcontractors, too.”

EMPLOYEE RETENTION TAX CREDIT (ERTC) RESET “Many small businesses received relief credits through the Employee Retention Tax Credit (ERTC),” Milito says. “This was a COVID program that started in 2020 and received a lot of attention. It really was a lifesaver for many businesses.”

While the program helped many who needed it, it was also a target for those with less-than-honest intentions.

“Unfortunately, there was a bit of fraud that occurred with the program and, frankly, the IRS became overwhelmed with ERTC claims.” Milito says. “As a result ... the IRS paused the processing of ERTC claims. The IRS, despite what some news reports have said, did not stop the program or cancel it — it paused the processing of the claims.”

“They’ve taken this pause period to hire and train additional employees and also to put out a lot of publications and help for small businesses that might have filed claims that were ineligible. So, there’s a process now for businesses who maybe filed an ERTC claim and now think they might not have been eligible. These businesses can go back and fix claims.”

The IRS, Milito says, will resume the processing of the claims, which can still be filed through April 15, 2025.

“They’re going to go in the order received, and I heard that’s the exact phrase a Treasury official used,” Milito says.

UPDATED FORM I9 The U.S. Citizenship and Immigration Services (USCIS) has published a new simplified version of the Employment Eligibility Verification form, Form I-9, used to verify identity and eligibility to work in the United States.

“This is the form that has been around since the 1980s,” Milito says. “There’s no exemption for small businesses for filling out the I-9. An I-9 must be filled out for all employees hired — and that’s employees, not independent contractors.”

WHO’S GOING INTO OVERTIME? “Currently, under the U.S. Department of Labor’s overtime rule, employees who are making $35,000 annually can be exempt from overtime,” says Milito. “In a proposal the Department of Labor issued, the overtime threshold would increase from $35,000 to $55,000.”

That’s a significant jump, she says, “particularly considering that the overtime threshold was just increased in 2019 from $23,000 to the $35,000 that we now have.”

Milito added that the NFIB opposed this proposal: “I know we had many members who also filed comments with the Labor Department expressing a concern about the impact this would have on their business.

Many of you may have managers or assistant managers or salaried workers that earn under that $55,000 threshold.”

Milito believes that the final ruling on this proposal will be issued around June 1.

“One thing I’m encouraging business owners to do is to make sure

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they are in compliance with the existing overtime rule,” Milito says. “It’s always a good idea to, on occasion, perform a wage and hour audit.”

She also says that employers should understand the differences between exempt and non-exempt employees, and make sure they’ve structured their pay practices accordingly.

Non-exempt employees are paid for actual hours worked; must keep records of time worked, e.g., time sheets or time cards; must earn at least minimum wage for all hours worked; and are entitled to overtime for any hours worked over 40 in a seven-day workweek at rate of 1.5 times regular rate of pay.

Exempt employees, on the other hand, are paid regardless of quantity or quality of work; have no limit on the number of hours that employee may work or be required to work per week; have no minimum wage requirement; and have no overtime requirement.

INDEPENDENT CONTRACTOR RULE “The new Independent Contractor Rule is another Department of Labor rule that will impact many, many small businesses,” says Milito, “because what business does not have a contractor or an outside vendor?”

The proposed regulation would mean that more workers will be classified as independent contractors, Milito says, “so this is another area where an audit in your business would be a good idea.”

A key element of the proposed rule would be a “totality-of-thecircumstances” analysis to determine whether a worker is economically dependent upon an employer for work, versus being in business for themselves, under the Fair Labor Standards Act (FLSA).

“Let’s use an example of an IT person,” Milito says. “They started out as a contractor coming in once a month, then they were coming in several times a month. And now that person is in your office, sitting at a desk next to employees. To an outsider, it would look like they were an employee of your business. That’s a situation where you may want to think about putting the individual on payroll as a W-2 employee.”

The proposed Department of Labor rule would make it more likely that more workers will be classified as “employees” for purposes of the Wage and Hour laws.

“So that means they could potentially be eligible for overtime,” Milito says. “You don’t want to have misclassification of either exempt versus non-exempt employees or employees versus independent contractors.

Wage and hour classification mistakes are expensive to fix.”

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MINIMUM WAGE UPDATES A number of states and metropolitan areas updated their minimum wage requirements as of Jan. 1. These include Alaska, $11.73; Arizona, $14.35; California, $16.00; Colorado, $15.69; Connecticut, $11.73; Delaware, $13.25; Hawaii, $14.00; Illinois, $14.00; Maryland, $15.00; Maine, $14.15; Michigan, $11.73; Minnesota, $10.85; Missouri, $12.30; Montana, $10.30; Nebraska, $12.00; New Jersey, $11.73; New York City, Long Island and Westchester, $16.00; New York (remainder of state), $15.00; Ohio, $10.45; Rhode Island, $14.00; South Dakota, $11.20; Vermont, $13.67; and Washington state, $16.28.

“The state minimum wages are always available on the U.S. Department of Labor’s website and they keep this updated all the time,” Milito says.

“The (DOL) also has a good webpage that has break and meal break laws, too, and break it out by state. There’s actually a lot of helpful information on the … website, and I don’t say that about all federal agencies.”

Dave Davis (ddavis@atmags.com) is editor of sister publication American Drycleaner.

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POINTERS FROM PAULIE B

CRAFTING CREATIVE SELFSERVICE LAUNDRY PROMOTIONS W

Paul Russo

ouldn’t it be great if there was one easy promotion that would bring in as many customers as you wanted?

But there are all kinds of people out there with all kinds of needs. Different people respond to different promotions, so it’s best to create a variety of promos and switch them up from time to time.

The word “free” is a real attention-getter but the public has grown wary of it. They know there are usually strings attached.

Same thing with percentage discounts or even price drops. You may get some who will try out your promo but if it isn’t a true deal for them, they’ll be disappointed.

Not all successful promotions involve giving price discounts. For instance, you may want to hire a popular costumed character to appear at your mat to entertain the kids as well as their parents with laundry.

Let me to cut to the chase. The promotions that will truly boost your bottom line are those perceived as real honest deals.

Case in point: Saturdays and Sundays are probably your busiest days, so it’s a good idea to offer senior discounts on Wednesday, since most can come any day of the week. The seniors will know it’s a true deal for them. You can do the same with other groups, like first responders or college students.

This also goes for things the customer “earns,” such as “early bird specials.” If they qualify for the deal by coming in early, they know it’s genuine.

Lots of promotions will get folks in the door but how do you get them to come back? If you want to retain as many “promo people” as possible, you need to make your mat stand out from your competitors. You need to have an awesome mat.

And by awesome, I mean it’s big, beautiful and clean, with all equipment working well, and a friendly crew. When you

You deserve the cart that works for you!

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have that, a creative promo isn’t as important in the first place. An awesome mat is your single best promotion!

It’ll generate good word of mouth, plus positive reviews online, and your business will grow automatically. But what if you can’t make your mat as awesome as it can be? Then you have to get a little creative.

THINGS THAT REEL THEM IN It seems like a long time ago when some mat owners would offer free dry. They’d jack up the wash price just to get the words “Free Dry” out there. These stores saw success in the beginning but the strategy ruined markets because competitors joined the show and then no one was special anymore.

Instead of offering free dry, how about trying a “free laundry day” event? You could try contacting the LaundryCares Foundation, which is skilled at organizing such efforts. They know how to do these events and can sometimes get the local press or TV station to visit your mat. It’s just one day and they are usually very popular.

You can even try organizing a “Free Wash Day” yourself. You’ll have to come up with some bucks for extra help, free food, some prizes, and the time and energy to manage the hectic day.

$1.50 promo that drew them in.

If your sale washers are located in the back of your mat, so much the better. Customers will have to pass up more desirable machines to get to the specially priced ones, possibly choosing the higher-priced washers along the way.

(Photo: © best_works/Depositphotos)

THINGS THAT KEEP THEM COMING BACK Be sure to promote your event starting a month or two ahead of time. The day will cost you, but your good deed will go a long way in your favor.

WHAT’S A LOSS LEADER? Large retailers have been using loss leaders for decades. They load up on a popular item and sell it at a price so low that it brings people in while hoping that customers also buy other items with a higher markup while there.

The best loss leader I ever used was putting my smallest group of washers on sale for a low price, but for cold water only and with one rinse instead of two. I made every double loader $1.50 when the regular double loaders cost $2.

Not a huge discount but cheaper than my competitors, and I discovered many customers chose a cold-water wash just to save 50 cents!

Most of them would also use the big washers or the hot-water machines as well, but it was the

Paper Whites — They are small bulb plants, similar to daffodils, aka Narcissus. One day, I discovered a bag of Narcissus bulbs at home and brought them in to one of my mats.

I lined the bottom of a nice, clear glass bowl (a deep serving tray can do) with white marble rocks, filled the bowl with water, and placed about seven bulbs on top of the small rocks. As time passed, the plants took root and grew!

The display initiated a lot of friendly conversations. Each week, customers would come in to see their progress. They were beautiful, interesting and uplifting, and customers liked seeing them, especially since it was mid-winter at the time. Remember, promotion isn’t always about dollars and cents. People like to dwell where they feel good.

The “Surprise” Free Wash — If you want to create excitement and get people talking about your mat, introduce the “surprise” free wash.

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POINTERS FROM PAULIE B I learned of this idea decades ago when I read about a mat out west doing it.

The owner wired a switch behind every coin slide in his store, all leading to a carnival-like metal control box that had chaser lights, a bell, and a flashing “FREE WASH” sign. Randomly, his control box would ring and flash if a lucky customer pushed in the right coin slide.

I didn’t have the level of expertise to build a contraption like that, so I did something similar, albeit not as exciting. I stuck “Free Wash” stickers on our single-use vended laundry products when I loaded the vending machine. I made up a sign that said a free wash would be randomly marked on the vended boxes, and the customer could turn in the winning box for their free wash. This promo improved my vended sales plus created a little buzz of excitement.

more expense beyond maintenance.

For drop-off customers, it was the walk-up window. We installed a bell outside the window to alert us when a customer was there. My mat was located on a busy commuter road, with a bus stop only a few feet away.

A vehicle would quickly pull into the bus stop and the customer would quickly jump out to drop off or pick up. Besides offering them convenience, it turned out to be terrific advertising for us. The visual of a customer standing on the sidewalk performing a transaction was hard to duplicate with signs.

For self-service customers, a similar convenience would be automatic doors so they can easily walk in pushing a cart or carrying bags filled with clothing.

PROMOTING THE PROMOTION

CREATING THE PATH OF LEAST RESISTANCE

try it. So a “coming soon” approach is good for creating excitement and anticipation.

Lastly, if you really want to get your message noticed, you might try spreading the word in a unique way. I had good success with a cold air balloon.

Sometimes called a rooftop balloon, this is a big balloon installed on your roof that looks just like a hot-air balloon. In the right situation, it can be seen from miles away. You can have a banner attached to the balloon with any message you want.

There are a couple of caveats: Some building codes won’t allow them, and you’d better have it anchored well in case a strong wind blows through. I think it’s best to have a balloon rental company handle everything for you.

Here’s hoping your next creative promo flies high.

Most of your promos should be advertised in advance. It can take weeks, sometimes months before a good percentage of people in your trading area become aware of them.

Naturally, the more you shout it out, the more people will become aware and ready to

Paul Russo owned and operated multiple laundromats in New York City for more than 40 years before retiring in 2018. You’re welcome to direct any questions or comments for Russo to Editor Bruce Beggs at bbeggs@atmags.com.

Humans tend to seek the path of least resistance. One of my greatest promotions wasn’t technically a promo per se, but an infrastructure strategy to make my mat more convenient for customers. Once set up, there was literally no

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PRODUCT NEWS « LAUNDRY LOCKERS LAUNCHES WASH/DRY/FOLD CONCEPT

After several months of development and refinement, High Mark Manufacturing introduces sister company Laundry Lockers. Powered by smart locks and driven by an app, the lockers allow users to easily automate and expand their wash/dry/fold (WDF) business for a variety of on-site or pickup and delivery options, the company says.

ing metro area.

WDF locker service can be great for active senior-living complexes, employee perks for large corporate headquarters, or in gyms where the patrons can work on their health goals while letting someone else work on their laundry.

Whether building upon a successful existing commercial laundry, getting your foot in the door of a laundry business, or preplanning for the construction of a new laundromat, there are endless possibilities, Laundry Lockers says.

Those interested in product specifications/options or scheduling a virtual demonstration may visit the Laundry Lockers website for more information.

There are nearly as many ideas for business models as there are investors prepared to integrate lockers into their plans, Laundry Lockers adds, describing the demographics as “incredibly flexible.”

Envision stand-alone locker locations set up in a “post office” style with a handful of commercial washers and dryers in the back room, or an always-open vestibule at the front of a state-of-the-art laundromat that expands business hours without additional attendants.

Place a bank in a high-rise condo complex in the heart of the city, Laundry Lockers suggests, or partner with a local store in a small town that can be served by an existing laundromat in a neighbor-

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NEWSMAKERS PAYRANGE, KIOSOFT SETTLE MOBILE PAYMENT TECH PATENT DISPUTE PayRange Inc. and KioSoft Technologies have settled a four-year patent dispute over mobile payment technology used to enable consumers to pay self-service retail machines such as laundry and vending machines, the companies announced via a press release.

PayRange had alleged that KioSoft and its affiliate, TechTrex, had infringed on numerous PayRange patents. KioSoft has agreed to license PayRange technology that could exceed $62 million over a 10-year period based on outcomes with a base license of $40 million.

While KioSoft had challenged the PayRange patents vigorously, the Patent Trial and Appeal Board (PTAB) upheld them.

“Although we disagreed with the result, we must now accept that PayRange has valid claims,” says Charles Lee, president of KioSoft. “We respect the technologies that have helped the self-service industry thrive; and we look forward to continuing to lead innovation and development by providing best-in-class service to our customers with this fully licensed technology, without any further legal distractions.”

PayRange has developed technology that empowers consumers to pay unconnected self-service machines with a smartphone, which has provided significant improvements in convenience, improved sales for machine owners, and reduced operating costs. The earliest patents date back to 2013, which PayRange says makes it a pioneer in the space.

Paresh Patel, founder and CEO of PayRange, says his company is thrilled to have resolved the patent dispute and to see its technological innovations vindicated.

“This agreement is more than a settlement,” says Patel, “it’s recognition on the importance of intellectual property in fostering game-changing industry innovation, and in the American Dream itself in which hard work, innovation, and individual property rights matter.”

WHIRLPOOL CORP. TO ADD WIND, SOLAR POWER TO WASHER PLANT Whirlpool Corporation has entered into agreements with One Energy to add onsite wind and solar power at two of its manufacturing operations, including one where its single-load washers are manufactured, the company reports.

Wind and solar power will be added to its Ohio operations in Clyde, where the washers are made, and Findlay.

They are among the largest behind-the-meter renewable energy projects in the United States, Whirlpool says, and once complete will ensure the Clyde and Findlay plants receive at least 70% of their energy needs from onsite renewable energy.

The expansion involves three additional turbines at Findlay, bringing its total number of onsite turbines to five. This will be the first introduction of onsite renewable energy for operations in Clyde, with the construction of three turbines. A ground solar array will also be installed at each location. The projects are expected to be online and operational by early 2025.

The two combined will create 40.8 megawatts of renewable energy, bringing Whirlpool into the top 25% of companies on the Environmental Protection Agency’s national Green Power Partnership list.

ACI UNVEILS ‘PACKETS UP!’ SPANISHLANGUAGE SITE The American Cleaning Institute (ACI) has launched a Spanish version of its Packets Up! Webpage. Now in its 11th year, the Packets Up! effort works to help reduce the number of unintended exposures to liquid laundry packets among children at home and in laundromats.

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The new webpage features a whiteboard video, safety clings, “Store not Décor” campaign, safety tips, activity sheets and more.

Safety clings that can be attached to cabinets or washers are also available in Spanish and are free by request.

“We’re excited to offer our resources in Spanish,” says Melissa Hockstad, ACI president & CEO. “The American Cleaning Institute and the cleaning products industry are committed to supporting and educating all consumers, parents and caregivers on important safety messaging.”

EQUIPMENT MANUFACTURER PROMOTES PELLERIN TO VICE PRESIDENT Commercial and industrial laundry equipment manufacturer Pellerin Milnor Corp. reports it has promoted Brock Pellerin to company vice president, effective immediately.

Pellerin formally began his career with Milnor in 2006 as a member of the Application Engineering Department, but spent numerous summers throughout his life working in the mailroom, the Human Resources Department, and on the factory floor. The experiences helped him cultivate a deep understanding of company operations.

In 2013, Pellerin was promoted to regional sales manager, supporting Milnor’s dealer network with his industry expertise.

BROCK PELLERIN Pellerin’s responsibilities as vice president include fostering system sales throughout Milnor’s dealer network, and his goal is to utilize his knowledge and expertise to continue growing sales of Milnor equipment in North America.

“As a fourth-generation member of the Pellerin family serving the laundry industry, Brock has clearly demonstrated his personal commitment to the successful application of Milnor products among his valued customers,” says James W. Pellerin, president and CEO of Pellerin Milnor. “I know we can count on him to continue to promote strong, beneficial relationships throughout the industry.”

ONDEMAND SERVICE HAMPR LAUNCHES COMMERCIAL VERTICAL Peer-to-peer on-demand laundry marketplace hampr, based in Lafayette, La., reports having launched its commercial vertical, providing businesses with flexible outsourced laundry options.

“With our commercial offering, business owners no longer have to choose between handling laundry personally or relying on larger service providers,” says hampr CEO Laurel Hess. “Now, they can liberate themselves from inflexible contracts and scale their laundry services seamlessly.”

A hampr representative schedules a pickup time (recurring or ondemand) at the user’s convenience. Professional and vetted “washrs” handle the pickup and ensure the linens are cleaned with high-quality detergent per user specifications, then the cleaned linens are returned fresh and folded the next day.

The company’s commercial offering gives stay-at-home parents, caregivers and retirees a steady and flexible income stream, allowing them to generate income from home. The washrs go through rigorous background checks, hampr says, similar to those for school teachers to ensure a high level of trust.

Beyond receiving service, choosing hampr means contributing to and supporting community members, the company adds. www.americancoinop.com

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IT’S THE TITAN OF THE LAUNDRY ROOM The LG Titan can be powerful and influential in your laundromat too.

And we have the reasons behind it.

• 35lbs capacity in a very small space • High performance with less water consumption • Powerful & cost-saving • Increase revenue & customer satisfaction • Efficient system & easy maintenance • Soft-mount design with low noise & less vibration • Premium powder coating helps resist scratches & contamination • Durable & reliable with extended operation life • Auto-dosing ready • 3/5-year warranty standard; optional 5/5-year Platinum available

LG Titan, A Smarter Machine. gnalaundry.com/lg 800-256-1073

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