MARCH 2022
Late News Faultless Healthcare Linen, An ImageFIRST Company, rebrands KING OF PRUSSIA, Pa. — ImageFIRST, a provider of linen and laundry services for the healthcare industry, reports that its brand Faultless Healthcare Linen, An ImageFIRST Company, will be renamed and rebranded to ImageFIRST Healthcare Laundry Specialists, matching the corporate logo and brand. This comes after the acquisition of Faultless Healthcare Linen in May 2019. Faultless Healthcare Linen has locations in St. Louis and Kansas City, Missouri, and Kansas City, Kansas, and was founded in 1896. In 2019, the acquisition of a majority stake in Faultless was completed with the support of Calera Capital, a leading middlemarket private equity firm. The company says that since the acquisition, various actions have been taken to ensure the business aligns fully with ImageFIRST standards and processes. All employees were retained throughout this transaction and transition period. Existing Faultless Healthcare Linen customers will now be serviced exclusively under the ALN ImageFIRST brand.
Giving back to the community: Paris Companies Laundry operation in Pennsylvania growing, sharing to help people, organizations in need BY MATT POE, EDITOR DUBOIS, Pa. — David Stern, CEO of Paris Companies, a uniform rental provider based here, runs the company from Florida during the winter. During the height of the pandemic, he saw a news report on television about families in desperate need of food to survive. “I think it hit me about all the people that have extra needs for food, and the food banks were being swamped,” he recalls. “So I called back home. I know we have a local food bank and so we called them and we gave them a nice donation.” The folks running the food bank called Stern to thank him, mentioning that the Salvation Army also has a food bank, so he called the Salvation Army and donated to their food bank efforts.
David Stern (far right), CEO of Paris Companies, meets with DuBois, Pennsylvania, Salvation Army representatives and the mayor. (Photo: Paris Companies)
“When I got back home, they invited me over and I saw what they do in the community,” he says. “The pandemic continued, and so I told them, ‘Hey, what we’ll do this year (2021) for you is to help you collect money’ because I think they were struggling on the bell-ringing service because people online shop more and it’s a cold time of the year.” Stern’s idea? Try to “stimulate” people to
give by offering a matching donation. “It was something I would have given them anyway, but this way it helped and it did work,” he shares. “You know, they got so much more than they would have got, so I’m pretty proud of that.” Stern and Paris Companies’ food bank See PARIS on Page 6
Effective laundry chemistry solutions Four chemical company representatives share ways laundries can better use chemistry in their processes BY MATT POE, EDITOR RICHMOND, Ky. — With all of the challenges facing laundries today, from labor issues to inflation, it’s vital for operations to be able to provide quality goods as efficiently as possible. Laundry chemistry can be a key component in the process. Four chemical company representatives shared strategies for maximizing the outcomes of chemical usage in laundry operations during the recent Association for Linen Management (ALM) webinar Chemical Solutions.
REDEFINING THE WASH PIE FOR COST SAVINGS Roy Praechter, vice president of research and development for WSI See CHEM on Page 8
(Image licensed by Ingram Image)
How was your laundry business in revenue in 2021 compared to 2020?
Volume 48, Number 3
INSIDE
Way up in revenue
35.5%
Somewhat up in revenue
32.3%
The same
12.9%
Somewhat down in revenue
16.1%
Way down in revenue
Your Views Survey shows laundry industry mostly positive about future growth.
www.americanlaundrynews.com
3.2%
[2]
What are your business expectations for 2022?
I’m worried my business will remain in decline.
I think my business will stay about the same.
The Newspaper of Record for Laundry & Linen Management
9.7%
25.8%
64.5%
I’m confident my business will keep improving.
Columnist at Large In this issue, Eric Frederick writes about managers reaching beyond comfort zones.
[4]
2022 Buyer’s Guide Your annual guide to find the products and services you need.
[10]