AUGUST 2020
Late News MIP, Encompass Group terminate long-term distribution agreement MONTREAL — Tor Lund, CEO of MIP Inc., a provider of reusable healthcare textiles, reports that the long-term distribution agreement between the company and Encompass Group LLC will come to an end Aug. 31. “After many years of distribution partnership with Encompass, we are excited to work directly with laundries, acute care and senior living systems across the U.S.,” he says. “Working directly with MIP will provide our partners (or customers) with many advantages: direct access to MIP experts, fast response times and the opportunity to work with the MIP team to find the right solutions for their needs.” Tor says MIP is rapidly expanding its team in the United States and will bring on board more industry experts that “share our passion for excellent customer care and who role model our values on a daily basis.” “We thank Encompass for their support and advocacy of the MIP brand for the last 19 years,” he adds. ALN
Equipment information at your fingertips Manufacturer manuals are made to be used, not stored BY MATT POE, EDITOR C C — or l dcock vice president of sales and marketing for laundry e uipment manufacturer B C Technologies installation and operation manuals form the critical bridge necessary to install operate and maintain a new machine eeping the manuals safe handy and available allow the laundry personnel to uickly access information that is re uired to do their obs most efficiently by providing guidelines for most efficient operational techni ues as well as helping to solve issues and explain any error messages in much greater detail than can be found on a typical display he says uipment manuals can provide laundry and linen services with vital information on their machines along with helpful ways e uipment can be used more effectively if the laundry makes use of the manuals
TOP REASONS/METHODS FOR USAGE OF MANUALS uipment manuals are useful for a variety
Many industrial laundry equipment manufacturers provide machine manuals in an online format for easy access. Others offer manuals in PDF form, and many machines still come with print versions.. (Image licensed by Ingram Image)
of reasons according to ary a arre vice president product support Pellerin Milnor Corp including programming and parts information simple troubleshooting instructions on how to read schematics and important safety information
Beyond the initial installation e uipment manuals are useful for the long term ownership of a machine says uss Cooper See MANUALS on Page
Washer-extractor usage Five tips to help operators use washer-extractors most effectively BY MATT POE, EDITOR C C — very piece of e uipment is important in a laundry operation’s plant owever if the goods aren’t washed all the drying and finishing available won’t make customers happy with the uality of their linens key machine in many operations is the washer-extractor properly used machine removes soil from goods along with extracting water to get a head start on the drying process saving money and energy ow can an operator be sure that his or her team is properly and effectively using the laundry’s washer-extractors What follows are five tips offered by laundry and linen service operators with plants of varying types and si es to help ensure proper washerextractor usage (Image licensed by Ingram Publishing)
INSIDE Panel of Experts In this issue, the experts share ways to motivate employees and celebrate successes.
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Volume 46, Number 8
See USAGE on Page 10
Large-Capacity Dryers
Nasty Wrinkles Don’t Say ‘Quality’ Author Mike Hand shares how ironers are going to be key when hotel guests return.
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