JUNE 2018
Late News Evergreen Cooperative Laundry takes over Cleveland Clinic facility CLEVELAND — Evergreen Cooperative Laundry is taking over management of the Cleveland Clinic’s laundry facility in Cleveland’s Collinwood neighborhood, the company reports. By shifting the contract for the operations of the facility to Evergreen, Cleveland Clinic is using its economic resources to build a stronger local economy. “We are proud of this new collaboration with Evergreen Cooperatives because of the impact it will have on the local community,” says Ralph Turner, executive director of patient support services at Cleveland Clinic. “We see this as an important step we can take to support the health and wellbeing of our neighbors, including the ECL employees.” Evergreen says the additional location complements its original facility in Glenville. The expansion brings more than 100 new employees into the company, joining the 50 workers employed ALN at the original laundry.
Future Quest:
What’s coming for the laundry industry? Speaker says changes should motivate laundries to evaluate business today, in future BY MATT POE, EDITOR SAVANNAH, Ga. — When David Bernstein, president of laundry equipment manufacturer Lapauw USA, looks into the future of the industry, he sees many changes on the horizon. And he should know. After around three decades that includes experience in consulting, design, renovation, process improvement and operations, Bernstein can see the big picture of laundry and linen. “We live in a time where we have all these generational changes that are affecting our businesses, our employees and our customers,” he says. “We live in a time of burgeoning technology. We live in a time where we want a lot more, but we want to pay a lot
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less. As a result, we really need to look at the future and figure out what is going to happen and how we can be prepared for it.” Bernstein covered changes in the industry overall, as well as in healthcare and hospitality laundry, during the opening gen-
See FUTURE on Page 6
Preventing workplace violence “I remember when I used to talk about workplace violence 10 years ago,” shares Edwin G. Foulke Jr., partner in the Atlanta office of Fisher & Phillips LLP, where he serves as the co-chair of the firm’s Workplace Safety and Catastrophe Management Group.
Recent school, workplace shootings remind employers to think about safety, training BY MATT POE, EDITOR ALEXANDRIA, Va. — Consider this situation. An employee enters the building carrying a large paper sack. He or she doesn’t speak to anyone and is wearing camouflage clothing. The employee has been acting strangely for the past few months, making threats to supervisors and making comments about getting even to fellow employees. This scenario has several red flags that are obvious, but before the employee had a chance to enter the building in this manner, it’s likely that warning signs had been given that should have been dealt with before the situation reached this level. Volume 44, Number 6
INSIDE Columnist at Large In this issue, Eric Frederick looks at ways managers can reduce employee turnover.
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eral session of the Association for Linen Management’s (ALM) IMPACT 2018 conference titled Looking in the Future of the Healthcare and Hospitality Markets.
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“Most of the time, it was workplace violence where people were robbing stores and the banks, and every once in a while some domestic dispute spilled over into the workplace, but now we’re seeing unfortunately almost weekly some type of incident involving an active shooter at a work site or some type of active shooter scenario.” News accounts of active shooter events in the workplace and schools have management looking for ways to prepare for such incidents. Unfortunately, Foulke says workplace violence can’t be completely prevented— but there are things the businesses can do. “In any safety and health issue, we have to identify what our hazards are with respect to the situation, and how do we, as best as we can, ensure against it, at least make it difficult to occur?” he says. Foulke shared his insights on workplace violence and preSee SHOOTER on Page 8 (Image licensed by Ingram Publishing)
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in print 2018
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in print 2018
Panel of Experts Our experts offer their advice on how to reduce an operation’s percentage of stain rewash.
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