American Drycleaner - September 2023

© Copyright 2023 American Trade Magazines All rights reserved.

® SEPTEMBER 2023

2023

Distributors Directory

■ PROFILE: NEW DLI PRESIDENT KATHY BENZINGER ■ GETTING ONLINE REVIEWS FOR YOUR BUSINESS

0923adc_0C1-Cover.indd 1

8/16/23 11:39 AM

ADC_Full Page.indd 1

6/13/23 9:51 AM

n e e r G Go son’s l

with Wi

Team!

While Delivering the Stain-Free Garments Your Customers Desire

And these stain removers are eco-friendly... a win for you, your customers and the environment.

Replace VDS with EasyGo® spray spotter.

Spray it on and dryclean it out in any solvent.

Replace traditional POGs with TarGo® EF. It removes the toughest oil-based stains.

Use these stain removers to deliver stain-free garments while enhancing your green reputation.

EasyGo and TarGo EF are California compliant, chlorinated-solvent and NPE free, biodegradable and non-combustible.

Become a stain wizard at ALWilson.com or call 800-526-1188 A. L. WILSON CHEMICAL CO.

drycleaner drycleaner A M E R I C A N

September 2023

®

Vol. 90, No. 6

FEATURES

DEPARTMENTS

Pre-Inspection Forging Bonds for the Future

4

Special Feature 30 Feinstein Promoted to American Drycleaner Publisher Around the Industry

34-35

Classified Ads / Ad Index

38-39

Wrinkle in Time Clocking In, Pulling Together and Built for Comfort

(Photo: iStock.com/kali9)

6

40

Distributors Directory 2023

Finding the right companies to meet your equipment © Copyright 2023 American Trade Magazines All rights reserved. and supply needs is key during good times and critical when challenges arise. Use our updated listing of businesses around the U.S. and Canada to find partners and build for the future.

28

Profile: Incoming DLI President Kathy Benzinger

We speak with the incoming president of Drycleaners & Laundry Institute and ask what she sees as the biggest challenges for the industry in 2024 and how DLI can serve.

SEPTEMBER 2023

32

5 Ways to Get Online Reviews for Your Drycleaning Business

2023

Gathering online reviews is vital in rising above the noise and have your business noticed by potential new customers. Here are five ways to get customers to sing your praises online.

Distributors

2

American Drycleaner, September 2023

0923adc_p002-Table of Contents-FINAL.indd 2

HUNG UP ON THE HIDDEN HANGER?

®

If you need a little help finding this month’s hanger hidden on our cover, here’s a clue.

Good luck!

www.americandrycleaner.com

8/17/23 10:35 AM

Help Clean up Your Operations Your All-in-One Solution for Dry-Cleaning Management More than Just Point of Sale Local Customer Service Customizable Reports Routes Racking Anti-Theft Employee Management

Clean Notify Customer Messaging Order Ready Notifications Pick up and Delivery Reminders Paperless Invoicing Options Manager Updates

Ask us how to save money on credit card processing fees!

We can help you save money across your dry-cleaning business 800.406.9649 sales@cleanerbusiness.com cleanerbusiness.com

PRE-INSPECTION

Forging Bonds for the Future In the article “Adding Value to Your Supply Chain” published in last month’s American Drycleaner, we looked at how healthy relationships between manufacturers, suppliers and dry cleaners not only provide all concerned with more pleasant experiences, but can make a huge difference when unexpected events — or disasters — take place.

(In case you missed it, last month’s issue, as well as the entire archive of digital editions of our magazine going back to 2013, can be found at americandrycleaner.com/digital-editions.)

So, if you need to build or strengthen relationships with supply professionals in the industry, the information packed into the 2023 Distributors Directory of this month’s issue should provide Dave Davis you with valuable tools to forge those bonds.

While things are much brighter in the drycleaning industry for most going into 2024 than they were just a year ago — we won’t even talk about the two years before that — this is not the time to rest on building relationships. Take a moment to consider those suppliers who keep materials flowing into your business. Is the relationship as strong as it could be? Or are there signs that it might be time to reassess?

Elsewhere in this issue, we profile Kathy Benzinger, the new president of the Drycleaners & Laundry Institute. With challenges within the industry and pending legislation on the state and federal level, the importance of trade associations like DLI, as well as the National Drycleaners Association and regional organizations, has never been more important. We speak with Kathy and learn about her goals for 2024.

We also have an article from guest writer Jessica Ayre on “5 Ways to Get Online Reviews for Your Drycleaning Business.” Boosting your brand is an excellent method to not only get top-of-mind status with your customers but to stand out from the competition, as well. Getting this online word of mouth from satisfied clients can help you do just that.

As we enter 2023’s final quarter, take a look at your business and see what could be improved in 2024. American Drycleaner is here to help!

President Charles Thompson Publisher Donald Feinstein 312-361-1682

dfeinstein@ATMags.com

Editorial Director Bruce Beggs 312-361-1683

bbeggs@ATMags.com

Editor Dave Davis

312-361-1685 ddavis@ATMags.com

Digital Media Director Nathan Frerichs 312-361-1681

nfrerichs@ATMags.com

Production Manager Mathew Pawlak Advisory Board Jan Barlow Mike Bleier John-Claude Hallak Monika Manter Wesley Nelson Kyle Nesbit Fred Schwarzmann Vic Williams Wayne Wudyka

American Drycleaner (ISSN 0002-8258) is published monthly except Nov/Dec combined. Subscription prices, payment in advance: U.S., 1 year $50.00; 2 years $100.00. Single copies $10.00 for U.S. Published by American Trade Magazines LLC, 650 West Lake Street, Suite 320, Chicago, IL 60661.

Periodicals postage paid at Chicago, IL and at additional mailing offices.

POSTMASTER, Send changes of address and form 3579 to American Drycleaner, Subscription Dept., 125 Schelter Rd., #350, Lincolnshire, IL 60069-3666. Volume 90, number 6. Editorial, executive and advertising offices are at 650 West Lake Street, Suite 320, Chicago, IL 60661. Charles Thompson, President and Publisher. American Drycleaner is distributed selectively to: qualified dry cleaning plants and distributors in the United States. The publisher reserves the right to reject any advertising for any reason. © Copyright AMERICAN TRADE MAGAZINES LLC, 2023. Printed in U.S.A. No part of this publication may be transmitted or reproduced in any form, electronic or mechanical, without written permission from the publisher or his representative. American Drycleaner does not endorse, recommend or guarantee any article, product, service or information found within. Opinions expressed are those of the writers and do not necessarily reflect the views of American Drycleaner or its staff.

While precautions have been taken to ensure the accuracy of the magazine’s contents at time of publication, neither the editors, publishers nor its agents can accept responsibility for damages or injury which may arise therefrom.

Contributing Editors Dan Miller Diana Vollmer Martin Young

4

www.americandrycleaner.com

American Drycleaner, September 2023

0923adc_p004-Pre Inspection-FINAL.indd 4

Office Information Main: 312-361-1700

Subscriptions 847-504-8175

ADC@Omeda.com

www.american drycleaner.com

8/16/23 10:45 AM

AmDryCleaner3minAd_7.875x10.5.indd 1 ADC_R_Full Page.indd 1

9/8/14 4:53 10/15/14 9:48 PM AM

CPEC

3120 W. Weldon Ave. Phoenix, AZ 85017 Contact: Mark Svancara Phone: 602-248-0808 Toll Free: 877-835-5866 mark@cpec-laundry.com 🌐 www.cpec-laundry.com Drycleaning, laundry, wetcleaning and finishing equipment; misc. equipment; parts; service

CPEC ( Photo: © IgorVetushko/Depositphotos)

DISTRIBUTORS

W

DIRECTORY 2023

elcome to the American Drycleaner Distributors Directory for 2023. We have extended invitations to companies that provide cleaning equipment, supplies, parts and other vital services to the drycleaning industry to offer information about their business and the best ways to reach them. The results are in the pages that follow, listed alphabetically by city and state. No distributor information was received from states that have no listings.

Take advantage of this information to find those companies that can best service your company and allow you to serve your own clients.

ALABAMA

Trademark Equipment Co.

A-1 Products Inc.

2020 Avenue F Birmingham, AL 35218 Contact: Alex Atwater Phone: 205-787-1403 Toll-Free: 800-826-9347 aatwater@a-1products.com 🌐 www.a-1products.com Drycleaning solvents; detergents and chemicals; packaging and supplies; parts; services

FabriClean Supply Birmingham

1200 2nd Ave. North Birmingham, AL 35203 Contact: Steve Taylor Phone: 205-251-7272 Toll Free: 800-442-7021 info@fabricleansupply.com 🌐 www.fabricleansupply.com Packaging and supplies 6

1020 Warton Ave. Tarrant, AL 35217 Contact: David Daniel Phone: 205-424-4221 dd@deltadpxonline.com Drycleaning, laundry, wetcleaning and finishing equipment; parts; service

ALASKA Automated Laundry Systems & Supply

360 E. 100th Ave. Anchorage, AK 99515 Phone: 907-561-1752 Toll Free: 800-478-1752 sales@autolaundrysystems.com 🌐 www.autolaundrysystems.com Laundry and wetcleaning equipment; detergents and chemicals; parts; service

American Drycleaner, September 2023

0923adc_p006-027,036-Distributors Directory-FINAL.indd 6

The Laundry Group LLC

300 E 5th Ave. Anchorage, AK 99501 Contact: Kerry Siebenthal Phone: 907-561-1752 Toll Free: 800-478-1752 Service@thelaundrygroup.com 🌐 www.autolaundrysystems.com Laundry and wetcleaning equipment; detergents and chemicals; packaging and supplies; parts; service

ARIZONA Astro Distributing & Leasing 4322 E. Winslow Ave. Phoenix, AZ 85040 Contact: Jay C. Snow Phone: 602-267-7072 Drycleaning, laundry, wetcleaning and finishing equipment; parts; service

3202 S. Richey Ave. Tucson, AZ 85713 Contact: Mark Svancara Phone: 520-790-7377 mark@cpec-laundry.com 🌐 www.cpec-laundry.com Drycleaning, laundry, wetcleaning and finishing equipment; parts; service

Laundry & Cleaners Equipment Co.

320 S. 25th St. Phoenix, AZ 85034 Contact: Dave Eckenrode Phone: 602-244-0800 🌐 www.laundryandcleaners.com Drycleaning, laundry and finishing equipment; parts; service

The Laundry Genie Supply Co.

5350 W. Bell Rd., Ste. C-122408 Glendale, AZ 85308 Contact: Scot Baker Phone: 602-380-9837 sudsbaker@gmail.com 🌐 www.laundrygeniesupply.com drycleaning, laundry, finishing and wetcleaning equipment; parts; service

Laundry & Cleaners Supply

402 S. 50th St. Phoenix, AZ 85034 Contact: Dave Eckenrode Toll Free: 800-258-9664 🌐 www.laundryandcleaners.com Drycleaning, laundry and finishing equipment; parts; service

Wardlaw Equipment Consultants Inc.

Phoenix, AZ 85014 Contact: Kevin Wardlaw Phone: 520-791-2804 Toll Free: 877-927-3529 wardequip@aol.com 🌐 www.wardlawequipment consultants.com www.americandrycleaner.com

8/16/23 2:23 PM

(Photo: © coffeekai/Depositphotos, Inset Image: zager/Depositphotos) Drycleaning, laundry, wetcleaning and finishing equipment; packaging and supplies; parts; service

ARKANSAS CLI Enterprises

3756 Salem Rd. (P.O. Box 468) Bryant, AR 72089 Contact: Steve Shepard Phone: 501-794-0107 steve@clienterprises.com 🌐 www.clienterprises.com Laundry equipment; parts; services

FabriClean Supply of Arkansas

6600 Allied Way Little Rock, AR 72209 Contact: Trevor Hericks Phone: 501-565-5288 Toll Free: 800-442-7021 info@fabricleansupply.com 🌐 www.fabricleansupply.com Detergents and chemicals; drycleaning solvents; packaging and supplies

Justin Laundry Systems Inc. 5310 Baseline Rd. Little Rock, AR 72209 Contact: Mike Worthy Phone: 501-551-8600 Toll Free: 888-403-9600 mworthy@justinlaundry.com 🌐 www.justinlaundry.com Laundry equipment

CALIFORNIA Corbett Equipment

1590 Adams Ave., Unit 4373 Costa Mesa, CA 92628 Contact: Jim Corbett Phone: 949-500-1430 Toll Free: 855-591-1119 🌐 corbettequipment.com Drycleaning, laundry, wetcleaning and finishing equipment; detergents and chemicals; drycleaning solvents; packaging and supplies; parts; service

DCL Mechanical Services

10524 La Morada Dr. San Diego, CA 92124 Contact: Fran Bibby Phone: 619-993-3726 dclmechanical@att.net Parts; service

Elite Machinery/InnoClean

1363 E. Wilshire Ave. Santa Ana, CA 92705 Contact: Thomas Kim Phone: 714-541-2829 elitemachinery@gmail.com 🌐 www.elitemachinery.net Drycleaning, laundry, wetcleaning and finishing equipment; parts; service

Frimair USA West

4227 Carson Rd. Camino, CA 95709 Contact: Alan Yordy Phone: 209-649-4808 yordyalan@yahoo.com 🌐 www.alanyordyequipment.com drycleaning, laundry, wetcleaning and finishing equipment; parts; service

Fujistar

12955 Arroyo St. Sylmar, CA 91342 Contact: Tony Haddad Phone: 818-361-1066 Toll Free: 800-842-9661 fujistar200@cs.com 🌐 www.fujistar.net Drycleaning, laundry, wetcleaning and finishing equipment; parts; service

Joven Sales & Service

10925 S. Broadway Ave. Los Angeles, CA 90061 Contact: Joven Lactaoen Phone: 323-757-3161 jovensinc@gmail.com Drycleaning equipment; parts; service

Kelleher Equipment/ Casares Equipment LLC

9901 Paramount Blvd., Ste. 140 Downey, CA 90240 Phone: 562-422-1257 Mobile: 562-857-4481 contactus@kelleher equipment.com 🌐 www.kelleherequipment.com Drycleaning, laundry, wetcleaning and finishing equipment; parts; service

Superior Sewing Machine & Supply LLC 1700B S. Wall St. Los Angeles, CA 90015 Phone: 213-749-6750

www.americandrycleaner.com

0923adc_p006-027,036-Distributors Directory-FINAL.indd 7

Toll Free: 800-873-7397 la@supsew.com 🌐 www.supsew.com Packaging and supplies

Taylor Houseman Inc.

162 Harbor Ct. Pittsburg, CA 94565 Phone: 925-432-0323 Toll Free: 800-464-6866 sales@taylorhouseman.com 🌐 www.taylorhouseman.com Drycleaning, laundry, wetcleaning and finishing equipment; parts; service

3 Hanger Supply Co.

4334 E Washington Blvd.

Commerce, CA 90023 Phone: 310-679-8800 Toll Free: 877-342-6437 sales@3hangersupply.com 🌐 www.3hangersupply.com Detergents and chemicals; packaging and supplies; parts

United Cleaners Supply LLC

Phone: 510-786-9271 Toll Free: 800-633-7153 info@westernstatedesign.com 🌐 www.westernstatedesign.com Laundry and finishing equipment; parts; service

COLORADO Advanced Laundry Systems 13551 W. 43rd Dr., Unit J Golden, CO 80403 Phone: 303-432-2504 info@advlaundry.com 🌐 www.advlaundry.com Drycleaning, laundry and finishing equipment; parts; service

Clean Designs Inc.

2800 S. Oak St. Lakewood, CO 80227 Phone: 303-969-8288 Toll Free: 800-444-4580 info@cleandesigns.com 🌐 www.cleandesigns.com Drycleaning, laundry and wetcleaning equipment; parts; service

1676 Delta Ct. Hayward, CA 94544 Contact: William Whitford Phone: 510-324-3330 ww.whitford@gmail.com drycleaning, laundry and finishing equipment; detergents and chemicals; packaging and supplies; parts; service

2220 Downing St. Denver, CO 80205 Phone: 303-861-8826 cowellsales@aol.com Drycleaning, laundry, wetcleaning and finishing equipment; parts; service

United Fabricare Supply

Katzson Brothers Inc.

P.O. Box 01796 Los Angeles, CA 90001 Contact: Steve Hong Phone: 310-537-2096 info@unitedfabricaresupply.com 🌐 www.unitedfabricaresupply.com Drycleaning solvents; detergents and chemicals; packaging and supplies

U.S. Western Multitech Inc.

1261 N. Patt St. Anaheim, CA 92801 Phone: 714-525-8890 Toll Free: 800-864-2524 uswm.inc@gmail.com 🌐 www.uswm.net Drycleaning, laundry, wetcleaning and finishing equipment; parts; service

Western State Design 2331 Tripaldi Way Hayward, CA 94545

Cowell Sales Co.

960 Vallejo St. Denver, CO 80204 Contact: Richard H. Right Phone: 303-893-3535 Toll Free: 800-322-2417 richardr@katzson.com 🌐 www.katzson.com Drycleaning, laundry, wetcleaning and finishing equipment; detergents and chemicals; packaging and supplies; parts; service

Martin-Ray Laundry Systems LLC

756 South Jason St. Denver, CO 80223 Phone: 720-359-8000 Toll Free: 800-279-6622 🌐 www.martinray.com Laundry and wetcleaning equipment; packaging and supplies; parts; service

American Drycleaner, September 2023

7

8/16/23 2:23 PM

DISTRIBUTORS DIRECTORY 2023

CONNECTICUT EDRO Corp.

P.O. Box 308 East Berlin, CT 06023 Contact: Scott Kirejczyk Phone: 860-828-0311 s.kirejczyk@edrocorp.com 🌐 www.edrocorp.com Laundry and wetcleaning equipment; misc. equipment

United Suppliers Inc.

1286 Kossuth St. Bridgeport, CT 06608 Contact: Arnold Cohen Phone: 203-333-3521 unitedco@aol.com 🌐 www.drycleanerssupplier.com Drycleaning, laundry, wetcleaning and finishing equipment; parts; service

DISTRICT OF COLUMBIA District Cleaners Equipment Inc.

4424 Arkansas Ave. N.W. Washington, DC 20011 Phone: 202-723-7616 districtcleaners@gmail.com 🌐 www.districtcleaners equipment.com Drycleaning, laundry, wetcleaning and finishing equipment; parts; service

Phone: 954-946-9703 Toll Free: 844-802-3247 amchevyequipment@aol.com Drycleaning, laundry, wetcleaning and finishing equipment; parts; service

B&C Technologies

17740 Ashley Dr., Ste. 109 Panama City Beach, FL 32413 Contact: Al Adcock Phone: 850-249-2222 Mobile: 850-625-5842 al@bandctech.com 🌐 www.bandctech.com Drycleaning, laundry, wetcleaning and finishing equipment; parts; service

Bay Area Laundry Equipment

6515 Haines Rd. North St. Petersburg, FL 33702 Contact: Michael Stefani Phone: 727-526-6207 blaundryequipment@ tampabay.rr.com Laundry equipment

Bernie’s Boiler & Cleaners Equipment Services

FLORIDA

11313 Distribution Ave. West Jacksonville, FL 32256 Contact: Bernie Echt Phone: 904-262-6040 Mobile: 904-655-4618 bernieecht@berniesboiler.com 🌐 www.berniesboiler.com Drycleaning, laundry, wetcleaning and finishing equipment; misc. equipment; parts; service

Aaxon Laundry Systems

Cleaners Chemical Corp.

6100 N. Powerline Rd. Fort Lauderdale, FL 33309 Phone: 954-772-7100 Toll Free: 800-826-1012 🌐 www.aaxon.com Laundry equipment; parts; service

Alliance Laundry Systems Distribution, LLC – Gulf Breeze 1626 Tradewinds Dr. Gulf Breeze, FL 32563 Toll Free: 800-366-4168 sales@clecco.com 🌐 www.clecco.com Drycleaning, laundry, finishing equipment; misc. equipment; parts; service;

A.M. Chevy Equipment Inc. Pompano Beach, FL 33069 Contact: Joe or Tony Chevy 8

7804 Montecito Place Delray Beach, FL 33446 Contact: Herschel Podgur Phone: 561-499-3950 Toll Free: 866-307-0700 Mobile: 561-213-5633 sales@cleaners chemicalcorp.com 🌐 www.cleanerschemical.com Detergents and chemicals

Commercial Laundry Equipment

2054 Sprint Blvd.

Apopka, FL 32703 Contact: Russ Harper Phone: 407-886-1722 Toll Free: 800-226-9449 russ@commerciallaundry.net 🌐 www.commerciallaundry.net Laundry equipment; parts; service

American Drycleaner, September 2023

0923adc_p006-027,036-Distributors Directory-FINAL.indd 8

Commercial Laundry Equipment Co.

1114 53rd Ct. South West Palm Beach, FL 33407 Contact: Zach Staley Phone: 561-848-0054 Toll Free: 800-638-1869 zstaley@clecusa.com 🌐 www.commercial laundryequip.com Laundry and finishing equipment; parts; service

EnviroClean

2609 South Federal Hwy. #1003 Fort Pierce, FL 34982 Contact: Lenny Caron Phone: 800-873-7652 lennyc@envirocleandryclean.net 🌐 www.envirocleandryclean.net Drycleaning and finishing equipment; parts; service

EzProducts International Inc. 612 North Florida Ave. Wauchula, FL 33873 Contact: Diana Rue diane@ezpi.us 🌐 www.ezpi.us Misc. equipment

FabriClean Supply of Florida

11705 Industry Dr. Jacksonville, FL 32218 Contact: Dave LaPorte Phone: 904-696-7685 Toll Free: 800-442-7021 info@fabricleansupply.com 🌐 www.fabricleansupply.com drycleaning solvents; detergents and chemicals; packaging and supplies; parts; service

FabriClean Supply of Florida 6401 Badger Dr., Ste. 200 Tampa, FL 33610 Contact: Dave LaPorte Phone: 813-623-3553 Toll Free: 800-442-7021 info@fabricleansupply.com 🌐 www.fabricleansupply.com Packaging and supplies

Florida Laundry Systems 5149 N.E. 12th Ave. Fort Lauderdale, FL 33334 Contact: Ira Gottlieb Phone: 954-928-0950 fllaundry@fllaundry.com 🌐 www.fllaundry.com

Laundry, wetcleaning and finishing equipment; parts; service

Gulf Coast Equipment Sales 4304 Wallace Rd. Lakeland, FL 33812 Contact: Elsie Jordan Phone: 813-253-3191 or 239-288-9386 gcdeinc@yahoo.com 🌐 gcequipmentsales.com Drycleaning, laundry, wetcleaning and finishing equipment; misc. equipment; parts; service

Industrial Laundry Services Equipment

1075 Florida Central Parkway, Ste. 2150 Longwood, FL 32750 Contact: Christy Jones Phone: 407-679-0040 Mobile: 407-947-7144 christy@industrial laundrysvcs.com 🌐 www.ilsorlando.com Laundry, and finishing equipment; detergents and chemicals; parts; service

Machine Depot

10663 Monaco Dr., Ste. 103 Jacksonville, FL 32218 Contact: Ephraim Gottlieb Phone: 904-422-4925 ephraim@vendorboy.com 🌐 vendorboy.com Parts; service

OEM Laundry Parts LLC

4020 University Blvd. Ct. Jacksonville, FL 32217 Contact: Rebecca Sharpe Phone: 904-240-0211 rsharpe@oemlaundryparts.com 🌐 www.oemlaundryparts.com Laundry equipment; parts; service

One Stop Drycleaning Machinery

P.O. Box 564 Lake Helen, FL 32744 Contact: Daniel Echt Phone: 386-532-3451 decht3451@gmail.com 🌐 www.dechtinc.com Drycleaning equipment; laundry detergents and chemicals; drycleaning solvents; packaging and supplies

www.americandrycleaner.com

8/16/23 2:23 PM

Does UNION have a machine for Sensene?

Of course we do!

1-800-433-9401 www.uniondc.com America’s Best Selling Brand of Dry Cleaning Machines

DISTRIBUTORS DIRECTORY 2023

Padon Laundry & Dry Cleaning Equipment

39 S.E. Kindred St. Stuart, FL 34994 Contact: Brent Padon Phone: 561-644-5517 brentpadon@padon equipment.com 🌐 www.padonequipment.com Drycleaning, laundry, wetcleaning and finishing equipment; parts; service

Steiner-Atlantic Corp.

1714 NW 215th St. Miami Gardens, FL 33056 Contact: Jim Goulet Contact: Juan Manzanera Phone: 305-754-4551 Toll Free: 800-333-8883 sales@steineratlantic.com 🌐 www.steineratlantic.com Drycleaning, laundry, wetcleaning and finishing equipment; drycleaning solvents; parts; service

Superior Sewing Machine & Supply LLC 4851 N.W. 79th Ave., Ste. 12 Miami, FL 33166 Contact: Marie Gando Phone: 305-477-5585 Toll Free: 800-678-1777 miami@supsew.com 🌐 www.supsew.com Packaging and supplies

W.P.S. Engineering

16295 Mintra Ct. Punta Gorda, FL 33955-4205 Contact: Winfried Sauter Phone: 239-826-2862 win64@aol.com Drycleaning, laundry, wetcleaning and finishing equipment; parts; service

Worldwide Laundry

1714 NW 215th St. Miami Gardens, FL 33056 Contact: Juan Manzanera Phone: 305-477-5585 Toll Free: 800-678-1777 sales@worldwidelaundry.com 🌐 www.worldwidelaundry.com Laundry, wetcleaning and finishing equipment; parts; service

10

GEORGIA A-1 Products

1000 Williams Dr., Ste. 1028 Marietta, GA 30066 Contact: Alex Atwater Phone: 770-428-5545 Toll-Free: 800-969-7659 aatwater@a-1products.com 🌐 www.a-1products.com Drycleaning solvents; detergents and chemicals; packaging and supplies; parts; service

Arent Machinery Co.

352 Worthington Cir. Fort Valley, GA 31030 Contact: Jay-Dee Arent Phone: 503-657-3000 Toll Free: 800-547-2527 Mobile: 503-572-7709 jaydee.arent@arent machinery.com 🌐 www.arentmachinery.com Drycleaning, laundry, wetcleaning and finishing equipment; parts; service

D & K Equipment

3715 Northcrest Rd. Atlanta, GA 30340 Phone: 770-674-7188 Contact: Danny Kim sales@dnkequipment.com Drycleaning and laundry equipment

FabriClean Supply of Atlanta 5330 Dividend Dr. Decatur, GA 30035 Contact: Trevor Hericks Phone: 770-981-2800 Toll Free: 800-442-7021 info@fabricleansupply.com 🌐 www.fabricleansupply.com Packaging and supplies

Gulf States Dry Cleaning Company

4035 Nine McFarland Dr. Alpharetta, GA 30004 Contact: Harish Parmar Phone: 770-343-8455 Toll Free: 800-875-4756 harish@gulfstatesdryclean.com 🌐 www.gulfstatesdryclean.com Drycleaning, laundry, wetcleaning and finishing equipment; parts; service

Rahmany Group Inc.

1800-F Macleod Dr. Lawrenceville, GA 30043 Contact: Mohammad Azhar

American Drycleaner, September 2023

0923adc_p006-027,036-Distributors Directory-FINAL.indd 10

Phone: 678-701-5489 rahmanygroup@att.net 🌐 rahmanygroup.com Parts; service

Drycleaning and laundry equipment; packaging and supplies; parts; service

Southeastern Laundry Equipment Sales, LLC

500 Alakawa St., Bldg. 119 Honolulu, HI 96817 Phone: 808-842-7955 info@waltzengineering.com 🌐 www.waltzengineering.com Drycleaning, laundry, wetcleaning and finishing equipment; parts; service

1105 Shana Ct., Ste. I Marietta, GA 30066 Contacts: Ron Smith, Jason Downey Phone: 770-928-0080 Toll Free: 800-522-9274 sales@selaundry.com 🌐 www.selaundry.com Drycleaning, laundry, wetcleaning and finishing equipment; parts; service

TLC Tri-State Laundry Companies

GA-3 Smyrna, GA 30080 Contact: Matt Stephenson Toll Free: 866-278-0106 mstephenson@tlctristate.com 🌐 www.tlctristate.com Drycleaning, laundry, wetcleaning and finishing equipment; parts; service

TLC Tri-State Laundry Companies

1560 Old Clyattville Rd. Valdosta, GA 31601 Contact: Matt Stephenson Toll Free: 866-278-0106 mstephenson@tlctristate.com 🌐 www.tlctristate.com Drycleaning, laundry, wetcleaning and finishing equipment; parts; service

HAWAII Associate Chemical & Supplies

810 Gulick Ave. Honolulu, HI 96819 Contact: Clinton C.C. Lee Phone: 808-841-2423 Mobile: 808-285-1600 Drycleaning, laundry, wetcleaning and finishing equipment; drycleaning solvents; detergents and chemicals; packaging and supplies; parts; service

Colburn Laundry & Dry Cleaning Supplies 1359 Colburn St. Honolulu, HI 96817 Contact: Michael C. Sadd Phone: 808-841-3818

Waltz Engineering Inc.

WLSN Pacific

73-5580 Maiau St., Bay 7 Kailua-Kona, HI 96740 Phone: 808-896-6454 wlsnpacific@gmail.com 🌐 www.wlsnpac.com Drycleaning, laundry and finishing equipment; detergents and chemicals; parts; service

ILLINOIS Alliance Laundry Systems Distribution, LLC – Midwest

175 Gaylord St. Elk Grove Village, IL 60007 Contact: Karla Robledo Phone: 847-364-9274 karla.robledo@alliancels.com 🌐 distribution.alliancelaundry.com Drycleaning, laundry, wetcleaning and finishing equipment; parts; service

Equipment International

8778 Ferris Ave. Morton Grove, IL 60653 Contact: Steve Zabrin Phone: 847-679-2211 sales@equipmentinternational.com 🌐 www.equipmentinternational.com Drycleaning, laundry, wetcleaning and finishing equipment; parts; service

Foster-Stephens Inc.

1555 Greenleaf Ave. Elk Grove Village, IL 60007 Contact: Nancy Jones, Kevin Paz Phone: 847-357-1100 Toll Free: 800-279-8269, ext. 201 kdaniels@foster-stephens.com 🌐 www.foster-stephens.com Packaging and supplies www.americandrycleaner.com

8/16/23 2:23 PM

247 EXPRESS Dry Clean at Your Convenience

Are you short-handed?

Our Automation Systems will help you do more - with less!

Reliable

Affordable

Available

Simple design along with great customer service. Keep it simple!

Provides the best return on investment.

Made in the USA. Delivery available in as little as 2 weeks.

501-420-1682 garmentmanagement.com

DISTRIBUTORS DIRECTORY 2023

Haiges Machinery Inc.

Western D.C. Computer

11314 Main St. Huntley, IL 60142 Contact: Rory Haiges Phone: 847-669-3300 Toll Free: 800-542-2828 info@haigesmachinery.com 🌐 www.haigesmachinery.com Drycleaning, laundry and finishing equipment; parts; service

5307 N. Wayne Ave. Chicago, IL 60640 Contact: Joel Kim Phone: 773-878-0150 info@westerndccomputer.com Misc. equipment

Midwest Trim Inc.

4535 25th Ave. Schiller Park, IL 60176 Phone: 773-594-0700 Toll Free: 800-222-8746 sales@midwest-trim.com 🌐 www.midwest-trim.com Misc. equipment

1440 Brookville Way Indianapolis, IN 46239 Contact: Lora Bradberry Phone: 317-215-5988 lbradberry@indyhanger.com 🌐 www.indyhanger.com Packaging and supplies; detergents and chemicals; drycleaning solvents

R.R. Street & Co.

IOWA

215 Shuman Blvd., Ste. 150 Naperville, IL 60563 Contact: Mike Miller Toll Free: 800-478-7338 mmiller@4streets.com 🌐 www.4streets.com Drycleaning solvents; detergents and chemicals

Suede Products LLC

18600 Graphics Ct. Tinley Park, IL 60477 Contact: John Conway Phone: 815-724-0360 Toll Free: 877-710-8200 jconway@suedeproducts.com 🌐 www.suedeproducts.com Detergents and chemicals

Tri-Supply Co.

955 Industrial Ct. Loves Park, IL 61111 Contact: John Kratz Phone: 815-637-6374 trisupply@comcast.net 🌐 www.trisupply.com Drycleaning solvents; detergents and chemicals; packaging and supplies

Washtown Equipment Co. Inc. 4034 W. Montrose Ave. Chicago, IL 60641 Contact: Alan Katz Phone: 773-545-1353 Toll Free: 800-533-5036 washtowneq@aol.com 🌐 www.washtownequipment.com Drycleaning, laundry, wetcleaning and finishing equipment; packaging and supplies; parts;’ service 12

INDIANA Indy Hanger & Supply

Century Laundry Distributing

775 Kacena Rd. Hiawatha, IA 52233 Contact: Rod Malcolm Phone: 319-364-1592 Toll Free: 800-791-9321 rmalcolm@centurylaundry.com 🌐 www.centurylaundry.com Drycleaning, laundry, wetcleaning and finishing equipment; detergents and chemicals; drycleaning solvents; packaging and supplies; parts; service

Washburn Machinery of Iowa

FabriClean Supply of Kansas 14400 W. 97th Terr.

Lenexa, KS 66215 Contact: Chris Young Phone: 913-492-1743 Toll Free: 800-442-7021 info@fabricleansupply.com 🌐 www.fabricleansupply.com Drycleaning equipment; packaging and supplies

Midwest Commercial Laundry Equipment Inc.

616 E. North St. Salina, KS 67402 Contact: Doug Hoeffner Phone: 785-827-9017 Toll free: 800-533-6253 doug@mcle-inc.com 🌐 www.mcle-inc.com Laundry equipment; parts; service

KENTUCKY

Pellerin Laundry Machinery Sales Co.

REM Co.

0923adc_p006-027,036-Distributors Directory-FINAL.indd 12

3848 Industrial Circle Bossier City, LA 71112 Contact: Sam Block Jr. Toll Free: 800-231-6776 sblock@idealchem.com 🌐 www.idealchemical.com Drycleaning solvents; detergents and chemicals; packaging and supplies

O’Dell Equipment Inc.

8145 Holton Dr., Ste. 110 Florence, KY 41042 Contact: Jeff Jordan Phone: 859-781-8200 Toll Free: 800-543-0406 jeffjordan@fabritec.com 🌐 www.fabritec.com Detergents and chemicals

KANSAS

American Drycleaner, September 2023

Ideal Chemical & Supply

Jim Welsh Inc.

P.O. Box 3366 Louisville, KY 40201 Phone: 502-584-6100 Toll Free: 800-333-0355 sales@odellequipment.com 🌐 www.odellequipment.com Finishing equipment; drycleaning solvents; detergents and chemicals; packaging and supplies; parts; service

1228 S. Santa Fe St. Wichita, KS 67211 Contact: Daniel Asher Phone: 316-267-6650 dasher@clsands.com 🌐 www.clsands.com Drycleaning, laundry, wetcleaning and finishing equipment; packaging and supplies; parts; service

8666 Kiowa Ave. Baton Rouge, LA 70815 Contact: Trevor Hericks Phone: 225-237-3045 Toll Free: 800-442-7021 info@fabricleansupply.com 🌐 www.fabricleansupply.com Drycleaning, laundry, wetcleaning, finishing equipment; drycleaning solvents; packaging and supplies; parts; service

Fabritec International (Sanitone & Stamford)

5005 Blairs Forest Ln. N.E. Cedar Rapids, IA 52402 Contacts: Todd Hingtgen, Dan Furman Phone: 319-294-0044 Toll Free: 866-895-0044 thingtgen@qwestoffice.net Drycleaning, laundry, wetcleaning and finishing equipment; parts; service

Commercial Laundry Sales & Service

FabriClean Supply Baton Rouge

129 Fieldview Dr. Versailles, KY 40383 Contact: Robert Price Phone: 859-873-8812 Toll Free: 800-292-5070 rprice@remlaundry.com 🌐 www.remlaundry.com Laundry and finishing equipment; parts; service

LOUISIANA

1020 La Crete Ln. Baton Rouge, LA 70810 Contact: Richard Welsh Phone: 225-766-8905 Toll Free: 800-348-8905 welshinc@bellsouth.net 🌐 www.jimwelshlaundryeqpt.com Drycleaning, laundry, wetcleaning and finishing equipment; parts; service

731 Jackson St. Kenner, LA 70063 Contact: Scott McClure Phone: 504-467-9593 Toll Free: 800-535-8754 scott.mcclure@peller inlaundry.com 🌐 www.pellerinlaundry.com Drycleaning, laundry, wetcleaning and finishing equipment; parts; service

MAINE Nelson & Small Commercial Equipment

597 Riverside St. Portland, ME 04104 Contact: Tom Tobiassen Toll Free: 800-341-0780 tomt@nelsonsmall.com Laundry equipment; misc. equipment; parts; service www.americandrycleaner.com

8/16/23 2:23 PM

Reliability and Simplicity Satisfaction Guaranteed!

“I tried most of the other brands and none can match the simplicity and reliability of the Realstar Dry Cleaning Machines. After running our first Realstar for 15 years with very little trouble we purchased another one to add to the capacity. There was never a question on which one we would purchase. The reliability, the simplicity, and mostly the support when there was an issue were all the reasons we needed to stick with Realstar. It’s incredible when you call support and provide your model number and problem, you feel like the tech on the phone is standing in front of the machine with you, immediately you know you are in good hands. I’ve been doing this for 40 years now and have encountered a lot of vendors but none that I would write a testimonial on, until now. Keep up the great work you guys.”

— Ben Combs, owner of Judi’s Cleaners Citrus Heights, California

Jared Abram, owner of Abram Laundry Services, Antonia Mazatzi, Production Leader and 17 year employee of Judi’s Cleaners, and Ben Combs, owner of Judi’s Cleaners.

888-822-7827 www.realstarusa.com 0923adc_Realstar-Billboard_Full Page.indd 1

8/10/23 12:46 PM

DISTRIBUTORS DIRECTORY 2023

MARYLAND Alliance Laundry Systems

13015 Salem Ave. Hagerstown, MD 21740 Contact: Cameron Clark Phone: 301-790-0606 Toll Free: 800-866-6905 sales@leslaundry.com 🌐 www.leslaundry.com Laundry and wetcleaning equipment; parts; service

Allied Machinery & Superior Service Inc.

10 Stonewood Ct. Phoenix, MD 21131 Contact: Gary Little Phone: 410-382-4875 garylittle@amsslittle.com Drycleaning, laundry, wetcleaning, and finishing equipment; detergents, chemicals; parts, service

Hynes & Waller Inc.

16000 Trade Zone Ave., #403 Upper Marlboro, MD 20774 Contact: Chris Meerman Phone: 301-249-9421 Toll Free: 800-776-9424 chrisjr1@comcast.net 🌐 www.hynesandwaller.com Laundry and finishing equipment; parts; service

Sewing Machines, Tailor Trimmings & Laundromat Soap & Supplies

Aldrich Clean-Tech Equipment Corp.

59 Webster Pl. Worcester, MA 01603-1950 Contact: Robert Aldrich Phone: 508-792-1007 Toll Free: 888-462-2832 baldrich@aldrichcleantech.com 🌐 www.aldrichcleantech.com Drycleaning, laundry, wetcleaning and finishing equipment, parts; service

AristoCraft Supply

8 West Industrial Park (P.O. Box 450) Oxford, MA 05140 Contact: Richard Ross Phone: 508-987-6444 Toll Free: 800-875-0479 Mobile: 508-735-3405 rross@aristocraftsupply.com 🌐 www.aristocraftsupply.com Detergents and chemicals; drycleaning solvents; packaging and supplies

Garment Machinery Co.

10 Kearney Rd., Ste. 308 Needham, MA 02494 Contact: Justin Oriel Phone: 781-559-4077 joriel@garmentmachinery.com 🌐 drysmart.com Drycleaning, laundry, wetcleaning and finishing equipment; packaging and supplies; parts; service

M&R Machinery Corp.

3232 Frederick Ave. Baltimore, MD 21229 Contact: Eddie Weinstein Phone: 410-945-5700 Toll Free: 800-394-7627 stadham@comcast.net 🌐 www.baltimoresewing.com Finishing equipment; parts; service

505 Lynn St. Malden, MA 02148 Contact: Robert Carozza Phone: 781-324-3395 mrmachinerycorp@aol.com Drycleaning, laundry, wetcleaning and finishing equipment; drycleaning solvents; parts; service

US Machinery

Merrow Sewing Machine Co.

5129 Powder Mill Rd. Beltsville, MD 20705 Phone: 301-345-8437 usmachinery@gmail.com 🌐 www.usmachineryinc.com Drycleaning, laundry, wetcleaning and finishing equipment; parts; service

MASSACHUSETTS

14

502 Bedfort St. Ste. 7 Fall River, MA 02720 Phone: 508-689-4095 Toll Free: 800-431-6677 info@merrow.com 🌐 www.merrow.com Packaging and supplies

New England Dependable Equipment Inc. 88 Maple St.

American Drycleaner, September 2023

0923adc_p006-027,036-Distributors Directory-FINAL.indd 14

Waltham, MA 02453 Contact: Michael Chae Phone: 781-891-5676 Drycleaning, laundry, wetcleaning and finishing equipment; packaging and supplies; parts; service

Superior Sewing Machine & Supply LLC

E.J. Thomas Co.

12040 Beech Daly Rd. Taylor, MI 48180 Phone: 734-946-4132 Toll Free: 800-437-6808 Drycleaning solvents; detergents and chemicals; packaging and supplies

Universal Laundry Machinery

MICHIGAN

38700 Webb Dr. Westland, MI 48185 Contact: Mark Hubbard Phone: 734-727-0478 Toll Free: 800-825-7787 mhubbard@univlaundry.com 🌐 www.univlaundry.com Laundry and wetcleaning equipment; parts; service

Allied Eagle

MINNESOTA

502 Bedford St Fall River, MA 02720 Phone: 212-691-5900 Toll Free: 800-274-5800 superior@supsew.com 🌐 www.supsew.com Packaging and supplies

1801 Howard St. Detroit, MI 48216 Phone: 616-245-0574 Toll Free: 800-211-6244 into@alliedeagle.com 🌐 www.alliedeagle.com Packaging and supplies

A&B Equipment & Sons

635 Wellington St. Saginaw, MI 48604 Phone: 989-753-4764 Toll Free: 800-369-4764 sales@ab-equipment.com 🌐 www.ab-equipment.com Drycleaning, laundry, wetcleaning and finishing equipment; misc. equipment; parts; service

Curtis Equipment Co.

1410 W. Main St. (P.O. Box 209) Lowell, MI 49331 Contact: John Curtis Phone: 616-897-9810 john@curtisequipmentco.com 🌐 www.curtisequipmentco.com Drycleaning, laundry, wetcleaning and finishing equipment; drycleaning solvents; parts; service

Eagle Star Equipment

2329 Alger Dr. Troy, MI 48083 Phone: 248-457-1140 Toll Free: 800-482-3400 info@eaglestarequipment.com 🌐 www.eaglestarequipment.com Drycleaning, laundry, wetcleaning and finishing equipment; parts; service

BDS Laundry Systems

2430 Enterprise Dr. St. Paul, MN 55120 Phone: 651-688-8000 Toll Free: 800-688-0020 sales@bdslaundry.com 🌐 www.bdslaundry.com Laundry and finishing equipment; detergents and chemicals; parts; service

Darling’s Sales & Service

10007 Baltimore St. N.E. Blaine, MN 55449 Contact: Brad Darling Phone: 763-786-1803 bdar@darlingsales.com Laundry and finishing equipment; parts; service

E. Weinberg Supply Co.

7434 W. 27th St. Minneapolis, MN 55426 Contact: David Weinberg Phone: 952-920-0888 Toll Free: 800-279-0888 david@weinbergsupply.com 🌐 www.weinbergsupply.com Drycleaning, laundry, wetcleaning and finishing equipment; drycleaning solvents; detergents and chemicals; packaging and supplies; parts; service

The Minnesota Chemical Co. 3750 Dunlap St. North Arden Hills, MN 55112 Phone: 651-646-7521 Toll Free: 800-328-5689

www.americandrycleaner.com

8/16/23 2:23 PM

JOIN THE HOTTEST FRANCHISE IN

TEXTILE & CONTENTS RESTORATION Recession & Pandemic-Resistant

National Accounts

Drive Volume

Comprehensive Training & Support

Add New Customers

The CRDN system leverages existing drycleaning operations to provide restoration services to insured policyholders who have experienced a disaster at their home or business.

FRANCHISE TERRITORIES AVAILABLE NOW! Anchorage, AK• Fresno, CA• N. CA & SW. OR• Cent. Coastal FL• Ft. Lauderdale, FL• Jacksonville, FL*•Miami, FL•Palm Beach, FL Savannah, GA*• Honolulu, HI• S. ID• Cent. IL• Kankakee & Surrounding Areas, IL•S. IL• Maine• W. MD & N. VA & WV• N. MN• Cent. & S. MS SE. MO•E. MT• W. MT• E. ND• Corpus Christi, TX• El Paso, TX & S. NM•Shenendoah Valley & S. VA • Charleston, WV & SE. OH *Resale opportunity.

The drycleaner’s blueprint for business growth and diversification.

If your drycleaning operation is in an available territory, call 855-936-0793 or email wayne.wudyka@crdn.com or mike.riegel@crdn.com to learn more.

This information is not intended as an offer to sell, or the solicitation of an offer to buy, a franchise. It is for information purposes only. This offering is made by prospectus only. The franchisor, Certified Restoration Drycleaning Network, LLC, is located at 2060 Coolidge Hwy, Berkley, MI 48072, and is registered as File Number 4214 in the state of Minnesota.

ADC_Full Page.indd 1

8/8/23 12:06 PM

DISTRIBUTORS DIRECTORY 2023

Mobile: 612-670-0599 info@minnesotachemcial.com 🌐 minnesotachemical.com Drycleaning, laundry, wetcleaning and finishing equipment; detergents and chemicals; drycleaning solvents; packaging and supplies; parts; service

PROS Parts

1630 91st Ave. N.E., Ste. 107 Blaine, MN 55449 Contact: Barry Victor Phone: 763-231-1579 Toll Free: 866-824-0013 barryv@prosparts.com 🌐 www.prosparts.com Drycleaning, laundry, wetcleaning and finishing equip.; misc. equipment; parts; service;

MISSISSIPPI Ideal Chemical & Supply

106 Ware St. Jackson, MS 39208 Phone: 901-363-7720 Toll Free: (800) 824-0356 sblock@idealchem.com 🌐 www.idealchemical.com Drycleaning solvents; detergents and chemicals; packaging and supplies

Laundry South Systems and Repair

2215 US Hwy. 80 East Pearl, MS 39208 Contact: Robert Harris Phone: 601-420-9414 Mobile: 601-209-1020 robert@laundrysouth.com 🌐 www.laundrysouth.com Drycleaning, laundry, wetcleaning and finishing equipment; parts; service

MISSOURI John Morris Equipment & Supply Co.

2023 S. Glenstone Springfield, MO 65804 Contact: Tim Chamberlain Phone: 417-881-1215 Toll Free: 800-725-5055 Mobile: 417-840-3265 vi@johnmorrisequipment.com 🌐 www.johnmorrisequipment.com Drycleaning, laundry and finishing equipment; parts; service 16

Komro Supply Co.

2600 S. 2nd St. St. Louis, MO 63118 Contact: Gary Thuro Phone: 314-772-4360 mrkomro@sbcglobal.net 🌐 www.komrosupplycompany.com Drycleaning solvents; detergents and chemicals; misc. equipment; packaging and supplies

Laundry Solutions Company

3509 N. Kimball Dr. Kansas City, MO 64161 Contact: Richard Gaar Phone: 913-384-5200 Mobile: 417-818-4709 Fax: 816-453-5998 rgaar@laundrysolutions company.com 🌐 www.laundrysolutions company.com Laundry and finishing equipment; parts; ervice

Laundry Solutions Company

1019 Liberty Industrial Dr. O’Fallon, MO 63366 Contact: Richard Gaar Phone: 636-978-6345 rgaar@laundrysolutions company.com 🌐 www.laundrysolutions company.com Laundry and finishing equipment; parts; ervice

Laundry Solutions Company

4629 W. Calhoun St. Springfield, MO 65802 Contact: Richard Gaar Toll Free: 800-383-9274 rgaar@laundrysolutions company.com 🌐 www.laundrysolutions company.com Laundry and finishing equipment; parts; service

Loomis Bros. Equipment

409 Biltmore Dr. Fenton, MO 63026 Contact: Karan Presson Phone: 636-343-8888, ext. 4901 Toll Free: 800-783-6665 kpresson@loomisbros.com 🌐 www.loomisbros.com Drycleaning, laundry, wetcleaning and finishing equipment; parts; service

American Drycleaner, September 2023

0923adc_p006-027,036-Distributors Directory-FINAL.indd 16

Performance Laundry Equipment

4323 W. Chestnut Expressway Springfield, MO 65802 Contact: Tara Pendergrass Phone: 417-771-7711 Mobile: 417-766-1760 tara@performance-laundry.com 🌐 www.performance-laundry.com Drycleaning, laundry, wetcleaning and finishing equipment; misc. equipment; parts; service

R.J. Kool Co.

234 W. 12th Ave. North Kansas City, MO 64116 Contact: Bill Kimmel Phone: 816-474-9274 Toll Free: 800-345-4551 bkimmel@rjkool.com 🌐 www.rjkool.com Drycleaning, laundry, wetcleaning and finishing equipment; parts; service

Sav-A-Day Laundry Machinery 55 Millwell Ct. Maryland Heights, MO 63043 Contact: Jeff Seele Phone: 314-291-1910 Toll Free: 800-489-9274 sales@sav-a-day.com 🌐 www.sav-a-day.com Laundry equipment; parts; service

MONTANA Altimus Distributing Inc.

21 8th St. West Billings, MT 59101 Contact: Kevin Graf Phone: 406-259-9816 Toll Free: 800-999-9816 altimusd@aol.com 🌐 www.altimusdistributing.com Laundry and finishing equipment; misc. equipment; parts; service

NEBRASKA A.A. Horwath & Sons

1002 S. 13th St. Omaha, NE 68108 Contact: Jim Horwath Phone: 402-342-1299 info@aahorwath.com 🌐 www.aahorwath.com Drycleaning and laundry equipment; parts; service

CleanWash Laundry Systems 4808 S. 26th St. Omaha, NE 68107 Contact: Todd Santoro Phone: 402-505-4956 Toll Free: 888-990-7191 info@clslaundry.com 🌐 www.cleanwashlaundry.com Drycleaning and laundry equipment; parts; service

J.H. Stuckey Distributing Inc. 8814 J St. Omaha, NE 68127 Contact: John Stuckey Phone: 402-342-8455 Toll Free: 800-405-8455 sales-service@ stuckeydistributing.com 🌐 www.stuckeydistributing.com Laundry and finishing equipment

NEVADA Desert Boilers & Controls

2625 Dickerson Rd., Ste. C Reno, NV 89503 Phone: 702-631-7780 reception@desertboilers.com 🌐 www.desertboilers.com Drycleaning, laundry and wetcleaning equipment; misc. equipment; parts; service

FJG Equipment Co.

3981 Argent Star Ct. Las Vegas, NV 89147 Contact: Frank Giancola Phone: 702-256-7050 Fax: 702-256-7534 fgianc1839@aol.com Drycleaning, laundry, wetcleaning and finishing equipment; parts; service

NEW HAMPSHIRE Daniels Equipment Co. Inc.

45 Priscilla Ln. Auburn, NH 03032 Contact: Lisa Mahan Phone: 603-641-9487 Toll Free: 800-258-3570 sales@decequip.com 🌐 www.danielsequipment.com Drycleaning, laundry, wetcleaning and finishing equipment; parts, service

www.americandrycleaner.com

8/16/23 2:23 PM

There’s more: We’re just two members of NIE’s team of experts. NIE has been handling fabricare insurance since 1915!

Dryclean Plant Dryclean Drop Store Laundromat

0923adc_NIE-NEW 2 Agents.indd 1

Dryclean Plant Dryclean Drop Store Laundromat

Dryclean Plant Dryclean Drop Store Laundromat

8/5/23 9:22 AM

DISTRIBUTORS DIRECTORY 2023

Yankee Equipment Systems 15 Glass Ln. (P.O. Box 630) Barrington, NH 03825 Toll Free: 800-239-9265 info@yankeeequipment.com 🌐 www.yankeeequipment.com Drycleaning, laundry, wetcleaning and finishing equipment; parts; service

NEW JERSEY Caldwell & Gregory/ Equipment Marketers

100 Melrose Ave. Cherry Hill, NJ 08003 Phone: 856-428-3355 Toll Free: 800-223-1376 Fax: 856-428-5477 sales@equipmentmarketers.net 🌐 www.equipmentmarketers.net Laundry and finishing equipment; parts; service

CleanEx Supply/ Need Parts Inc.

80 Bergen Tpk. Little Ferry, NJ 07643 Phone: 201-373-0089 Contact: Michael Yoo 🌐 www.cleanexsupply.com Drycleaning, laundry and wetcleaning equipment; parts; service

Garment Cleaning Supply

1700 Palisade Ave. Teaneck, NJ 7666 Contact: Mike Song Phone: 973-777-7764 info.GCSupply@gmail.com 🌐 www.garmentcleaning supply.com Detergents and chemicals; drycleaning solvents; packaging and supplies

Metropolitan Laundry Machinery Sales Inc.

979 Lehigh Ave. Union, NJ 07083 Contact: Marc Katzman Toll Free: 800-728-0001 info@metropolitan machinery.com 🌐 www.metropolitan machinery.com Drycleaning, laundry, wetcleaning and finishing equipment; parts, service 18

Minda Supply

380 Franklin Tpk. Mahwah, NJ 07430 Phone: 201-684-1720 Toll Free: 800-892-3390 🌐 www.mindasupply.com Packaging and supplies; parts; service

New York Machinery

609 Chancellor Ave. Irvington, NJ 07111 Contact: Robert Lee Phone: 973-375-1111 Toll Free: 855-600-3636 Mobile: 551-200-3333 info@nymusa.com 🌐 www.nymusa.com Drycleaning, laundry, wetcleaning and finishing equipment; parts; service

R&R Steam LLC

129 N. County Line Rd., Ste. 200 Jackson Township, NJ 08527 Contact: Robert Rosofsky Phone: 718-983-5767 rrsteam1@gmail.com 🌐 www.rrsteam.com Misc. equipment; parts; service

Seickel & Sons Inc.

201 Pond Ave. Middlesex, NJ 08846 Contact: Joseph Seickel Phone: 732-624-9070 Toll Free: 800-338-5044 joes@seickel.com 🌐 www.seickel.com Finishing equipment; misc. equipment; parts; service

Sussex Dry Cleaning & Laundry Equipment

94 Fulton St. Paterson, NJ 07501 Phone: 201-522-8756 Contact: Fred Hall sussexequipment@yahoo.com 🌐 www.sussexdrycleaning equipment.com Drycleaning and laundry equipment

NEW MEXICO Advanced Laundry Systems LLC

6808 Academy Parkway East, Ste. A5 Albuquerque, NM 87109

American Drycleaner, September 2023

0923adc_p006-027,036-Distributors Directory-FINAL.indd 18

Phone: 505-344-0554 info@advlaundry.com 🌐 www.advlaundry.com Drycleaning, laundry and finishing equipment; parts; service

🌐 www.djgexports.com

Katzson Brothers Inc.

612 E. Main St. Palmyra, NY 14522 Phone: 585-218-9810 info@empiremachineryny.com 🌐 www.empirelaundryny.com Laundry equipment; parts; service

8500 Los Volcanes Rd., Unit H Albuquerque, NM 87121 Contact: Richard H. Right Phone: 505-884-8513 Toll Free: 888-884-8513 richardr@katzson.com 🌐 www.katzson.com Drycleaning, laundry, wetcleaning and finishing equipment; detergents and chemicals; packaging and supplies; parts; service

LD Supply Co.

1503 12th St. N.W. Albuquerque, NM 87104 Contact: Daniel Marchl Phone: 505-247-2246 Toll Free: 800-795-2863 🌐 www.ld-supply.com Detergents and chemicals

NEW YORK Cleaner’s Supply Inc.

1059 Powers Rd. Conklin, NY 13748-1400 Contact: Rebecca Hardin Toll Free: 800-568-7768 customerservice@ cleanersupply.com 🌐 www.cleanersupply.com Packaging and supplies

Direct Machinery Sales

50 Commerce Pl. Hicksville, NY 11801 Phone: 516-938-4300 Toll Free: 800-572-5573 info@DirectMachinery.com 🌐 www.directmachinery.com Drycleaning, laundry, wetcleaning and finishing equipment; parts; service

D.J. Giancola Exports Inc.

4317 E. Genesee St. Syracuse, NY 13214 Contact: Charles Giancola Phone: 315-446-1002 Fax: 315-446-2431 c.giancola@djgexports.com

Drycleaning, laundry, wetcleaning and finishing equipment; misc. equipment; parts; service

Empire Laundry Machinery

Hercules Machinery Inc.

21 Alabama Ave. Island Park, NY 11558 Contact: Joe Carlucci Phone: 516-889-0088 joepres21@aol.com 🌐 www.herculesmachinery.net Drycleaning, laundry, wetcleaning and finishing equipment; parts; service

Laundrylux

461 Doughty Blvd.

Inwood, NY 11096 Toll Free: 800-645-2205 sales@laundrylux.com 🌐 www.laundrylux.com Laundry and wetcleaning equipment; parts; service

The Maxi Companies

4317 E. Genesee St. Dewitt, NY 13214 Contact: Dan Levy Phone: 315-446-2180 info@maxico.com 🌐 www.maxico.com Drycleaning, laundry, wetcleaning and finishing equipment; packaging and supplies; parts; service Metropolitan Laundry

Machinery Sales Inc.

127-19 101st Ave. South Richmond Hill, NY 11419 Contact: Marc Katzman Toll Free: 800-728-0001 info@metropolitan machinery.com 🌐 www.metropolitan machinery.com Drycleaning, laundry, wetcleaning and finishing equipment; parts; service (Continued on page 23)

www.americandrycleaner.com

8/17/23 10:37 AM

ADC_Full Page copy 2.indd 1

8/16/23 10:40 AM

ADC_Full Page copy 2.indd 1

8/2/23 9:13 AM

ADC_Full Page copy 1.indd 1

8/16/23 10:39 AM

ADC_Full Page copy 4.indd 1

8/2/23 9:14 AM

DISTRIBUTORS DIRECTORY 2023

(Continued from page 18)

Professional Laundry Systems

3655 California Rd. Orchard Park NY 14127 Phone: 716-662-6100 Toll Free: 888-637-0600 professionallaundrysystems @yahoo.com 🌐 www.plslaundry.com Laundry equipment; parts; service

Professional Laundry Systems

169 Commack Road, Suite H 288 Commack, NY 14127 Contact: Bill Myers Phone: 631-242-0020 Toll Free: 888-637-0600 windwz2@aol.com 🌐 www.plslaundry.com Laundry equipment; parts; service

Statewide Machinery Inc.

319 West Main St., Ste. 5 Batavia, NY 14020 Contact: Rob Kocjan Phone: 585-426-3870 Toll Free: 800-527-2219 Mobile: 585-943-9897 rkocjan@statewide machinery.com 🌐 www.statewidemachinery.com Drycleaning, laundry, wetcleaning and finishing equipment; misc. equipment; parts; service

Superior Laundry Equipment Inc.

458 Cozine Ave. Brooklyn, NY 11208 Contact: Esteban Austin Phone: 718-871-7545 info@superior-laundry.com 🌐 www.superior-laundry.com Drycleaning and laundry equipment

Whitehouse Supplies Corp.

224 Pulaski Ave. Staten Island, NY 10303 Phone/Fax: 718-442-0914 Toll Free: 877-268-0193 Drycleaning solvents, detergents and chemicals; packaging and supplies

NORTH CAROLINA AAdvantage Laundry Systems 101 High Hope Ln. Garner, NC 27529

Contact: Jason Napier Toll Free: 800-880-2138, ext. 128 Mobile: 919-710-3589 jnapier@aadvantage laundry.com 🌐 www.aadvantagelaundry.com Drycleaning, laundry and wetcleaning equipment; parts; service

B&G Lieberman Co.

2420 Distribution St. Charlotte, NC 28203 Contact: Larry Lieberman Phone: 704-376-0717 Toll Free: 800-438-0346 bgl@bglieberman.com 🌐 www.bglieberman.com Finishing equipment; misc. equipment; parts; service

CM Cleaner Technologies

1375 S. Hwy. 16 Stanley, NC 28164 Contact: Chris Mabrey Phone: 704-491-5187 chrismabrey@aol.com 🌐 www.cmcleanerstech.com Laundry and finishing equipment; parts; service

Consolidated Laundry Equipment Inc.

714F Montana Dr., #F Charlotte, NC 28216 Contact: Billy Kincaid Phone: 704-395-1234 Toll Free: 888-253-5004 bkincaid@consolidated laundry.com 🌐 www.consolidatedlaundry.com Drycleaning, laundry, wetcleaning and finishing equipment; detergents and chemicals; parts; service

Consolidated Laundry Equipment Inc.

530 Maywood Ave. Raleigh, NC 27603 Contact: Billy Kincaid Phone: 919-832-4624, ext. 215 Toll Free: 800-227-6149 bkincaid@consolidated laundry.com 🌐 www.consolidatedlaundry.com Drycleaning, laundry, wetcleaning and finishing equipment; detergents and chemicals; parts; service

T&L Equipment Sales Company Inc. 1001A N. Church St.

www.americandrycleaner.com

0923adc_p006-027,036-Distributors Directory-FINAL.indd 23

Charlotte, NC 28206 Phone: 704-372-8615 Toll Free: 800-423-7937 laundrycoach@washcycle.com 🌐 www.washcycle.com Drycleaning, laundry and finishing equipment; parts; service

TLC Tri-State Laundry Companies

5257 Pit Road South Concord, NC 28027 Contact: Matt Stephenson Toll Free: 866-278-0106 mstephenson@tlctristate.com 🌐 www.tlctristate.com Drycleaning, laundry, wetcleaning and finishing equipment; parts; service

Tri-State Laundry Equipment

1031 E. Mountain St., Bldg. 315 Kernersville, NC 27284 Contact: Kevin Lawson Phone: 336-992-5218 Toll Free: 866-885-5218 kevin@tristatelaundry equipment.com 🌐 www.tristatelaundry equipment.com Drycleaning, laundry, wetcleaning and finishing equipment; parts; service

NORTH DAKOTA

Belenky Inc.

1601 Frederick Blvd.

Akron, OH 44320 Contact: Robert Minster Phone: 330-867-3333 info@belenkyinc.com 🌐 www.belenkyinc.com Laundry equipment; parts; service

Bestway Equipment & Service

216 5th St. (P.O. Box 82) Beverly, OH 45715 Phone: 740-984-2279 sales@bestwayequip.com 🌐 www.bestwayequip.com Drycleaning and laundry equipment

E.J. Thomas Co.

300 Distribution Cir., Ste. A Fairfield, OH 45014 Phone: 412-453-2047 Toll Free: 800-878-0880 🌐 ejthomascompany.com Drycleaning solvents; detergents and chemicals; packaging and supplies

E.J. Thomas Co.

10325 State Rte. 43, Unit K Streetsboro, OH 44241 Toll Free: 800-878-0880 🌐 ejthomascompany.com Drycleaning solvents; detergents and chemicals; packaging and supplies

Hudson Equipment Co.

Quality Zipper & Supply

266B Martinel Dr. Kent, OH 44240 Contact: Skip Wilke Phone: 330-342-9900 Toll Free: 800-684-9838 skip@hudsonequipment.com 🌐 www.hudsonequipment.com Drycleaning, laundry, wetcleaning and finishing equipment; parts; service

OHIO

Lakeside Laundry Equipment

308 2nd Ave. North, Ste. 201 Grand Forks, ND 58206 Contact: Scott Kuntz Phone: 701-772-2788 Toll Free: 800-245-9515 Mobile: 701-739-5623 qualityzip@aol.com 🌐 www.qualityzipper.com Misc. Equipment

Advantage Equipment Inc.

1056 Home Ave. Akron, OH 44310 Contact: Scott Vlahos Phone: 330-475-8220 Toll Free: 888-676-5079 scott@aeilaundry.com 🌐 www.aeilaundry.com Laundry and wetcleaning equipment; detergents and chemicals; parts; service; packaging and supplies

26851 Richmond Rd. Bedford Heights, OH 44146 Phone: 216-475-2040 Toll Free: 800-628-2588 sales@lakesidelaundry.com 🌐 www.lakesidelaundry.com Laundry equipment; parts; service

The M&L Equipment Co. 987 E. Tallmadge Ave. (P.O. Box 4598) Akron, OH 44310 Contact: Steve Michalec

American Drycleaner, September 2023

23

8/16/23 2:23 PM

DISTRIBUTORS DIRECTORY 2023

Phone: 330-633-6241 Toll Free: 800-328-6000 sales@mlequipco.com 🌐 www.mlequipco.com Drycleaning, laundry, wetcleaning and finishing equipment; parts; service

info@tptools.com 🌐 www.tptools.com Drycleaning, laundry, wetcleaning and finishing equipment; misc. equipment; drycleaning solvents; parts; service

Machinex

OKLAHOMA

7654 Production Dr. Cincinnati, OH 45237 Contact: Jeff Dunn Phone: 513-771-4020 machinex@machinexonline.com 🌐 www.machinexonline.com Drycleaning, laundry, wetcleaning and finishing equipment; parts; service

Miley’s Diversified Service

2324 Auberry Dr. Akron, OH 44312 Contact: Bill Miley Phone: 330-644-1981 Toll Free: 800-831-8758 Mobile: 330-289-3520 mileysdiversifiedservice @gmail.com Drycleaning and laundry equipment; parts; service

Moore Services Inc.

29500 Aurora Rd., Ste. 4 Solon, OH 44139 Contact: Jerry Moore Phone: 440-498-0200 Toll Free: 800-941-6673 mooreservices@aol.com 🌐 www.mooreservices.info Drycleaning, laundry, wetcleaning and finishing equipment; parts; service

R.W. Martin Company

4675 Mogadore Rd. Kent, OH 44240 Contact: Jeff McLain Phone: 330-673-8712 Toll Free: 800-635-4363 Mobile: 330-931-0121 jmclain@rwmartin.com 🌐 www.rwmartin.com Laundry, wetcleaning and finishing equipment; misc. equipment; parts; service

TP Tools & Equipment

7075 State Rt. 446 (P.O. Box 649) Canfield, OH 44406 Contact: Corey Kollar Phone: 330-533-3384 Toll Free: 800-321-9260 24

AAdvantage Laundry Systems 7626 E. 46th Pl. Tulsa, OK 74145 Contact: Daniel Kramer Phone: 918-627-2138, ext. 121 Toll Free: 800-880-2138 dkramer@aadvantage laundry.com 🌐 www.aadvantagelaundry.com Laundry and wetcleaning equipment

Elite Equipment Co.

Woodburn, OR 97071 Contact: Russell Peterson Phone: 503-981-4032 russell@peterson-eq.com 🌐 www.peterson-equipment.com Drycleaning, laundry, wetcleaning and finishing equipment; parts; service

PENNSYLVANIA Apparel Machinery & Supply 1836 E. Ontario St. Philadelphia, PA 19134 Phone: 215-634-2626 Toll Free: 800-523-3331 info@apparelmachinery.com 🌐 www.apparelmachinery.com Finishing equipment; parts; service

FM Supply

4400 S.W. 134th St. Oklahoma City, OK 73173 Contact: Marty Jackson Phone: 405-692-4800 Toll Free: 800-335-3600 marty@eliteequipment.com 🌐 www.eliteequipment.com Drycleaning, laundry and finishing equipment; parts; service

400 Line Rd. Kennett Square, PA 19348 Contact: Todd McKenna Phone: 610-444-1412 todd@fmsupply4u.com 🌐 www.fmsupply4u.com Drycleaning, laundry, wet cleaning and finishing equipment; detergents and chemicals; drycleaning solvents; packaging and supplies; parts; service

FabriClean Supply of Oklahoma

Frankford Machinery Inc.

201 N. Ann Arbor Oklahoma City, OK 73127 Contact: Kenny Dillon Phone: 405-232-9289 Toll Free: 800-442-7021 info@fabricleansupply.com 🌐 www.fabricleansupply.com Detergents and chemicals; drycleaning solvents; packaging and supplies

Laundry Solutions Company

713 S 8th Street Tulsa, OK 72012 Contact: Richard Gaar Phone: 918-251-0800 rgaar@laundrysolutions company.com 🌐 www.laundrysolutions company.com Laundry and finishing equipment; parts; services

OREGON Peterson Equipment Co. 151 Front St.

American Drycleaner, September 2023

0923adc_p006-027,036-Distributors Directory-FINAL.indd 24

4500 Torresdale Ave. Philadelphia, PA 19124 Contact: Nick Kashkashian Jr. Phone: 215-289-3434 info@frankfordonline.com 🌐 www.frankfordonline.com Drycleaning, laundry, wetcleaning and finishing equipment; parts; service

Gorman Distributors Inc.

1201 Manor St. Columbia, PA 17512 Contact: Ben Gorman Phone: 717-299-6571 info@gormandist.com 🌐 www.gormandist.com Detergents and chemicals; packaging and supplies; misc. equipment

J.B. Equipment Corp.

25 W. Park Ave. Sellersville, PA 18960 Contact: Jim Bukta Phone: 215-257-5041 Mobile: 215-778-2485 jbequipmentcorp@gmail.com

Drycleaning, laundry. wetcleaning and finishing equipment; parts; service

PAC Industries Inc.

950 River Rd. Croydon, PA 19021 Phone: 215-638-1000 Toll Free: 800-972-2292 info@pacindustries.com 🌐 www.pacindustries.com Laundry equipment; parts; service

PAC Industries Inc.

5341 Jaycee Ave. Harrisburg, PA 17112 Phone: 717-657-0407 Toll Free: 800-692-6214 info@pacindustries.com 🌐 www.pacindustries.com Laundry equipment; parts; service

Pittsburgh Laundry Systems

7500 Washington Ave. Pittsburgh, PA 15218 Contact: Sonny Rogalla, Terry Connelly Phone: 412-351-4500 sonny@pittsburghlaundry.com, terry@pittsburghlaundry.com 🌐 www.pittsburghlaundry.com Laundry and finishing equipment; misc. equipment; parts; service

Professional Laundry Systems

950 River Rd. Croydon, PA 19053 Contact: Andy Walls Phone: 215-354-0111 Toll Free: 888-637-0600 prolaundrysys@comcast.net 🌐 www.plslaundry.com Laundry equipment

RHODE ISLAND Norton Supply Co.

4972 S County Trl. Charlestown, RI 02813 Contact: Bill Mark Phone: 401-454-8380 Toll Free: 800-869-7664 sales@nortonsupply.com 🌐 www.nortonsupply.com Finishing equipment; drycleaning solvents; detergents and chemicals; packaging and supplies; parts; service

SOUTH CAROLINA www.americandrycleaner.com

8/16/23 2:23 PM

Consolidated Laundry

127 B. Overland Dr., Ste. B West Columbia, SC 29172 Phone: 803-779-2390 Toll Free: 800-766-0926 broyal@consolidated laundry.com 🌐 www.consolidatedlaundry.com Drycleaning, laundry, wetcleaning and finishing equipment; parts; services

FabriClean Supply of Carolina 1200 1st St. South Ext. Columbia, SC 29209 Contact: Debra Wilson Phone: 803-776-7988 Toll Free: 800-442-7021 info@fabricleansupply.com 🌐 www.fabricleansupply.com Drycleaning solvents; detergents and chemicals; packaging and supplies

S.G. Robinson Mechanical Inc. 219 Old Green Pond Rd. Anderson, SC 29625 Contact: Gail R. Horm

Phone: 864-225-2383 Toll Free: 800-948-3159 gail@sgrobinson.com 🌐 www.steamlady.com drycleaning, laundry equipment, wetcleaning and finishing equipment; misc. equipment; detergents and chemicals; drycleaning solvents; packaging and supplies; parts; service

Texchine Inc.

207 Beaufort St. Chapin, SC 29036 Contact: Jeff Voight Phone: 803-345-5171 Toll Free: 800-768-8205 jeffvoight@texchine.com 🌐 www.texchine.com Drycleaning, laundry and finishing equipment; parts; service

SOUTH DAKOTA Horwath Laundry Equipment 1880 Centre St. Rapid City, SD 57703

Contact: Ron Kramer Phone: 605-343-3507 origin@rushmore.com 🌐 www.aahorwath.com Drycleaning and laundry equipment; parts; service

Richard-Ewing Equipment Co.

27121 S. Parklane Dr. Sioux Falls, SD 57106 Phone: 605-368-2528 Toll Free: 800-658-3368 🌐 www.richardewing equipment.com Drycleaning and laundry equipment; detergents and chemicals; parts; service

TENNESSEE Allied Boiler & Supply 419 S. Front St. Murfreesboro, TN 37129 Contact: D.J. Baughman Toll Free: 800-858-0484 dj@alliedboiler.com 🌐 www.alliedboiler.com

Drycleaning and laundry equipment; misc. equipment; detergents and chemicals; parts; service

Boiler Equipment Co.

1443 6th Ave. Knoxville, TN 37917 Phone: 865-525-0771 rkeesling@boilerequipment.com 🌐 www.boilerequipment.com Drycleaning, laundry and finishing equipment; misc. equipment; parts; service

Cates Laundry Equpment

1846 Vanderhorn Dr. Memphis, TN 38134 Phone: 901-387-0023 Toll Free: 800-489-0023 sales@catesequipment.com 🌐 www.catesequipment.com Drycleaning, laundry, wetcleaning and finishing equipment

FabriClean Supply of Tennessee 741 Massman Dr.

For Contactless Automation at the Front Counter, Plant and Routes • Presses and Solutions for all Budgets • Best and Free Technical Support Forever • Proudly Made in the USA • We are the Only Manufacturer of TÜV SÜD Safety Certified Presses; Includes OSHA and UL Safety Standards • Low Cost of Ownership – Very Reliable, Easy to Fix and Upgradeable • Pre-printed Sequentially Numbered Heat Seal Barcode Labels in One Day

A Proven Industry Leader & Recommended by the Consultants You Trust.

The Ultimate Heat Seal Machine Saves You Money, Time and Labor

www.americandrycleaner.com

0923adc_p006-027,036-Distributors Directory-FINAL.indd 25

Toll Free 877.906.1818 www.ezpi.us American Drycleaner, September 2023

25

8/16/23 2:23 PM

DISTRIBUTORS DIRECTORY 2023

Nashville, TN 37210 Contact: Trevor Hericks Phone: 615-254-5192 Toll Free: 800-442-7021 info@fabricleansupply.com 🌐 www.fabricleansupply.com Packaging and supplies

Ideal Chemical & Supply

4025 Air Park St. Memphis, TN 38118 Contact: Sam Block Jr. Toll Free: 800-232-6776 sblock@idealchem.com 🌐 www.idealchemical.com Drycleaning solvents; detergents and chemicals; packaging and supplies

Star Distributing

3729 Charlotte Ave. Nashville, TN 37209 Contact: Michael Davis Phone: 615-298-5547 Toll Free: 800-897-7570 Michael@stardistributing.com 🌐 www.stardistributing.com Drycleaning, laundry and finishing equipment; detergents and chemicals; packaging and supplies; parts; service

W.A.G. Equipment

598 Burnett Rd. Mount Juliet, TN 37122 Contact: John Armstrong Phone: 615-830-5959 wagnashville@comcast.net 🌐 www.wagnashville.com Drycleaning, laundry, wetcleaning and finishing equipment; misc. equipment; parts; service

TEXAS AAdvantage Laundry Systems 2510 National Dr. Garland, TX 75041 Contact: Marcela Veloz Phone: 972-278-2138 Toll Free: 800-880-2138 mveloz@aadvantage laundry.com 🌐 www.aadvantagelaundry.com Drycleaning and laundry equipment; parts; service

Advanced Laundry Systems, LLC

8340 Burnham Rd. Ste. 200 26

El Paso, TX 79907 Phone: 915-226-6312 info@advlaundry.com 🌐 www.advlaundry.com Drycleaning, and laundry equipment; parts, service

Alliance Laundry Systems Distribution, LLC – Dallas

631 Southwestern Blvd., Ste. 140 Coppel, TX 75019 Toll Free: 833-288-5700 sales@clecco.com 🌐 www.clecco.com Laundry, equipment; misc. equipment; parts, service

Alliance Laundry Systems Distribution, LLC – Houston

603 E. Sam Houston Pky South, Ste. 100 Pasadena, TX 77503 Toll Free: 800-888-0074 sales@clecco.com 🌐 www.clecco.com Laundry equipment; misc. equipment; parts, service

Atlas International

2663 Freewood Dr. Dallas, TX 75220 Contact: Oren Mandalbaum Phone: 214-350-1234 sales@atlaslaundry.com 🌐 www.atlaslaundry.com Drycleaning, laundry, wetcleaning and finishing equipment; parts; service

Best Wash Inc.

15012 Eddie Dr. Humble, TX 77396 Contact: James West Phone/Fax: 281-441-2465 Toll Free: 800-456-2378 sales@bestwashinc.com 🌐 www.bestwashinc.com Laundry equipment; detergents and chemicals; parts; service

Covers Etc. Inc.

925 W. Harris Rd. Arlington, TX 76001 Contact: Joe “Junior” Zanti Phone: 817-467-5030 Toll Free: 800-451-6593 jr@coversetc.com 🌐 www.coversetc.com Finishing equipment; misc. equipment

American Drycleaner, September 2023

0923adc_p006-027,036-Distributors Directory-FINAL.indd 26

Ed Brown Distributors

3236 Irving Blvd.

Dallas, TX 75247 Contact: Eric Arthur Phone: 972-787-0906 Toll Free: 800-929-5520 eric@edbrowndistributors.com 🌐 www.edbrowndistributors.com Laundry equipment; parts; service

FabriClean Supply Amarillo 3412 W. Amarillo Blvd. W Amarillo, TX 79106 Contact: Gary Mohon Phone: 806-374-2851 Toll Free: 800-442-7021 info@fabricleansupply.com 🌐 www.fabricleansupply.com Packaging and supplies

FabriClean Supply Austin/San Antonio

2089 Main St. Buda, TX 78610 Contact: Trevor Hericks Phone: 512-295-5550 Toll Free: 800-442-7021 info@fabricleansupply.com 🌐 www.fabricleansupply.com Drycleaning solvents; detergents and chemicals; packaging and supplies

FabriClean Supply Dallas

8301 Ambassador Row Dallas, TX 75247 Contact: Cindy Wright Phone: 214-826-4161 Toll Free: 800-442-7021 cindyw@fabricleansupply.com 🌐 www.fabricleansupply.com Drycleaning solvents; detergents and chemicals; packaging and supplies

FabriClean Supply of Houston 9770 W. Wingfoot Dr. Houston, TX 77041 Contact: Christopher Barnett Phone: 713-864-6373 Toll Free: 800-442-7021 info@fabricleansupply.com 🌐 www.fabricleansupply.com Packaging and supplies

Gary Belk Equipment Inc. P.O. Box 852380 Richardson, TX 75085 Contact: Gary Belk Phone: 972-768-3008 james.belk@sbcglobal.net

🌐 garybelkequipment.com

Drycleaning, laundry, wetcleaning and finishing equipment; packaging and supplies; parts; service

Gulf States Dry Cleaning Company

12647 Memorial Dr. Houston, TX 77024 Contacts: Harish Parmar Phone: 713-984-8867 Toll Free: 800-289-4756 info@gulfstatesdryclean.com 🌐 www.gulfstatesdryclean.com Drycleaning, laundry, wetcleaning, finishing equipment; parts; service

Intex Distributing Co.

1173 109th St. Grand Prairie, TX 75050 Contact: Perry Lykins Phone: 972-660-1900 Toll Free: 877-649-9904 intexdallas@intexdistco.com 🌐 www.intexdistco.com Drycleaning solvents; detergents and chemicals; ackaging and supplies

Intex Distributing Co.

411 Tradesmens Park Dr. Hutto, TX 78634 Contact: Cliff Fitch Phone: 512-474-6075 Toll Free: 800-322-7131 cliff.intex@gmail.com 🌐 www.intexdistco.com Drycleaning solvents; detergents and chemicals; ackaging and supplies

LD Supply Co.

3800 Durazno Ave. El Paso, TX 79905 Phone: 915-533-8217 Toll Free: 800-995-2863 🌐 www.ld-supply.com Detergents and chemicals

Memories Gown Preservation 5747 Glenmont Dr. Houston, TX 77081 Contact: Kyle E. Nesbit Phone: 713-592-0592 Toll Free: 866-492-4696 gowns@tdc-edittx.com 🌐 www.gownspreservations.com Packaging and supplies

Mustang Enterprises Ltd. 1238 W. Laurel

www.americandrycleaner.com

8/16/23 2:23 PM

San Antonio, TX 78201 Contact: Steven Dubinski Phone: 210-734-3644 Toll Free: 866-734-3644 info@mustangenterprises.com 🌐 www.mustangenterprises.com Drycleaning, laundry, wetcleaning and finishing equipment; parts; service

email@rosenbergsupplyco.com Drycleaning solvents; detergents and chemicals; packaging and supplies

USA Distributors Inc.

209 Julian St. Dallas, TX 75203 Contact: Kenneth Stearns Phone: 214-942-3766 Drycleaning, laundry, wetcleaning and finishing equipment; parts; service

Roberts Maintenance Engineering

P.O. Box 462473 Garland, TX 75046-2473 Contact: John S. Roberts Phone: 214-542-1790 robertsmaintenance.john @gmail.com Drycleaning, laundry wetcleaning and finishing equipment; parts; service

UTAH A.E.C./Ally Equipment Co.

6657 S. State St., Unit 7 Murray, UT 84107 Contact: Gregg Townsend Phone: 801-255-9646 sales@allyequipment.com 🌐 www.allyequipment.com Drycleaning, laundry, wetcleaning and finishing equipment; parts; service

Rosenberg Supply Co. 1608 N. Flores St. San Antonio, TX 78212 Contact: Reuben Briseño Phone: 210-736-1873 Toll Free: 800-777-1873

Katzson Brothers Inc.

3943 W. 1500 South Salt Lake City, UT 84104 Contact: Richard H. Right Phone: 801-322-5757 richardr@katzson.com 🌐 www.katzson.com Drycleaning, laundry, wetcleaning, finishing equip.; detergents and chemicals; drycleaning solvents; packaging, supplies; parts; service

VIRGINIA Consolidated Laundry Equipment Inc.

209 Research Dr., Ste. 102 Chesapeake, VA 23320 Contact: Billy Kincaid Toll Free: 800-227-6149 bkincaid@consolidated laundry.com 🌐 www.consolidatedlaundry.com Drycleaning, laundry, wetcleaning and finishing equipment; detergents and chemicals; parts; service

FabriClean Supply of the Mid Atlantic

4311 November Ave. Henrico, VA 23231 Contact: Dwayne Gwaltney Phone: 804-232-6703 Toll Free: 800-442-7021 info@fabricleansupply.com 🌐 www.fabricleansupply.com Packaging and supplies

Richclean

2810 Ackley Ave. Richmond, VA 23228 Contact: Barry Gilman Phone: 804-262-7433 Toll Free: 800-237-5825 supplies@richclean.com 🌐 www.richclean.com Detergents and chemicals; drycleaning solvents; packaging and supplies

(Continued on page 36)

Qualify for up to

$500K

Business Funding Scan here for offer

(888) 707-0202

EASY APPROVAL | FLEXIBLE TERMS

deltacapitalgroup.com/apply • • •

ADC_Hhalf.indd 1

www.americandrycleaner.com

0923adc_p006-027,036-Distributors Directory-FINAL.indd 27

Lines of Credit Short-Term Loans Long-Term Loans

• • •

Equipment Financing Merchant Cash Advance SBA Loans

American Drycleaner, September 2023

8/5/23 8:45 AM

27

8/16/23 2:23 PM

PROFILE:

Incoming DLI President Kathy Benzinger (Photo: © belchonock/Depositphotos)

New leader explores DLI’s role in industry advocacy, education

By Dave Davis, Editor

I

n August, Kathy Benzinger began her term as the president of the Drycleaning & Laundry Institute (DLI). Benzinger is the owner of Benzinger’s Clothing Care, headquartered in Hamburg, New York.

American Drycleaner sat down with Benzinger to discuss her connections with DLI, what she sees as challenges to the industry and cleaners in 2024, and what she wants to accomplish during her one-year term.

ADC: What has your relationship been with DLI over your career?

KB: It was the first Clean Show — in Atlanta in 2015 — that I had attended, and I didn’t know what to expect.

At that time, I had been in the drycleaning industry for about 20 years and owned my own business for seven years. During that show, I had the great fortune of meeting two of the nicest people, (NEFA Director) Peter Blake and John Dallas, who was a DLI board member. Every board member has a DCM (district committee member), who is kind of an understudy for that district, and I became John’s understudy.

John became ill, so I stepped into Benzinger his role. Then, at the encouragement of some of the board members, I ran for his seat once his term had expired. So, I was a DCM from 2015 to 2017, a board member from 2018 to 2021, treasurer from 2021 to 2022 and vice president from 2022 28

American Drycleaner, September 2023

0923adc_p028-029,031-DLI Profile-FINAL.indd 28

to 2023, and I’ll be stepping into the presidency this year.

John Dallas was a friend and a mentor, and someone that I have grown to love dearly over the years. I give him all the credit for this wonderful opportunity.

ADC: Why did you want to take on a leadership role in DLI? KB: I took on a leadership role as an opportunity to align myself with an organization that shares my passion for the industry, as well as my passion for learning and growing. I felt that DLI and I align in those two areas, and I knew that if I continued to learn and grow, I would be able to teach and mentor others in the industry, the way that John Dallas and other board members had mentored me. I wanted to learn from the best, and I realized that DLI was the best place to learn.

I also knew that we could be better and offer more opportunities to our membership. I had been a member of DLI for many years, so I saw the value in my membership, and I want others to see it too. I want to spread the word, explore new options and then be able to give back.

ADC: It sounds like mentorship is very important to you.

KB: I have had the most amazing mentors in my life, and without them I wouldn’t be where I am today. And I can’t have a conversation about mentors without mentioning (DLI CEO) Mary Scalco. She is an inspiration to me, both as a professional and as a woman. She is, in my book, one strong, smart, humble person. She takes no credit and gives all credit to her staff. www.americandrycleaner.com

8/16/23 9:48 AM

ADC: In your view, what are some of the biggest challenges currently facing the drycleaning industry?

How do you see DLI aiding in these areas?

KB: I think the biggest things going forward are government regulations. I’ve been in this field for many years, and I don’t ever remember them coming on this strongly. Maybe it’s because I just wasn’t conscious of them, or maybe because I’ve become more conscious after COVID about how the government can really step in and create hardships for our industry. If we don’t fight back, they could collapse this industry.

Right now, there are government regulations on the table that deal with perc (perchloroethylene), PFAS (perand polyfluoroalkyl substances), single-use poly bags, minimum wage, credit card compliance… the list is endless. And if we don’t have a watchdog out there protecting us from the government, we could be in trouble.

That’s one of the things that DLI does on a national level, along with what the joint state associations (JSA) do on a regional level — protect us and protect the industry from some of these government regulations.

So, I think that’s the No. 1 role for DLI right now — to be aware of what’s going on in the industry. DLI’s role as an advocate for this industry is more critical than ever. We are all so busy running our businesses that we

don’t see what’s going on in California. But we know what’s happening in California is coming to New York next, and to Florida after that, and so on. Having DLI watch things like that is key, and they don’t have the power to do that without membership.

To me, the second key role for DLI is education. The pandemic accelerated the need for that, because a lot of the mom-and-pop stores disappeared. The people still standing are the ones who are investing in education and are finding ways to learn and grow while still running their businesses. DLI has really stepped up in that area.

They’ve had virtual training classes, weekly peer-to-peer Zoom calls, monthly webinars, and regional seminars.

They’ve really made big strides with education.

ADC: What is a challenge that dry cleaners are facing on a more day-to-day level?

KB: One of the biggest challenges is getting our members to realize that automation is here to stay. I think a lot of our members are thinking they can’t afford automation, but they can’t afford not to automate. It’s going to be critical to the future of those in the industry. So, we’re trying to educate them on the benefits of using their labor costs to pay for this automation. I think will be the helpful for them.

Automation is something I’ve struggled with. We’re (Continued on page 31)

We may never be the lowest initial cost, but we have lowest cost of ownership because: Products have proven to last up to 10 times longer than similar production in this industry and applications.

www.parkerboiler.com

We have many installations with steam boilers that have been in service for over 50-years, 10 hours per day.

Our heating surface or amount of steel absorbing energy has always been 2 to 3 times that of other units (up to 6 sf of heating surface per boiler horsepower, which some units are closer to 2 sf of steel per hp, and some even 1 sf).

5930 Bandini Blvd.

Los Angeles, CA 90040

Tel: 323-727-9800 NEVER A COMPROMISE FOR QUALITY OR SAFETY www.americandrycleaner.com

0923adc_p028-029,031-DLI Profile-FINAL.indd 29

American Drycleaner, September 2023

29

8/17/23 10:36 AM

TALK OF THE TRADE

Feinstein Promoted to American Drycleaner Publisher

© Copyright 2023 American Trade

HICAGO — American Trade Magazines LLC (ATM), the parent company of textile care B2B publications American Drycleaner, American Coin-Op and American Laundry News, announces a change in leadership.

Effective August 1, Associate Publisher and National Sales Director Donald Feinstein has been promoted to publisher, assuming responsibility for the group’s editorial, production, circulation, promotions and sales operations.

Charles Thompson, the longtime head of ATM, remains company president while taking a step back from overseeing day-to-day operations. He joined the publications group in 1989 as a regional sales manager for then-parent company Crain Communications and earned promotions to national sales manager, associate publisher and publisher.

Thompson acquired the magazines from Crain in 2011 and retained Feinstein and two other ATM veterans to ensure the publications’ continuity.

“Don has led our company’s sales department for more than a decade,” Thompson says. “And, as associate publisher, he’s excelled at handling many of a publisher’s duties. He’s earned the opportunity to take this next step in his career and I’m excited to watch his

®

AUGUST 2023

Building Value Into Your Supply Chain

Exploring the benefits of supplier partnerships

Thompson remains president of textile care B2B publications group

C

Magazines All rights reserved.

continued growth as an executive and a ■ CHARITY, PHILANTHROPY AND MARKETING leader.”

■ U.S. DRY CLEANERS HOST JAPANESE CONTINGEN FOR INFO EXCHANGE T Feinstein, a graduate of Drake University, joined the ATM team in 2001 as production manager before shifting to ad sales as a regional manager in 2005. When Thompson acquired the magazine group, Feinstein was named national sales director, then several years later added the duties of associate publisher.

“In every position I’ve held with American Trade Magazines, I’ve had the opportunity and pleasure to interact with our industry’s leading manufacturers and distributors, as well as the amazing audience of Don Feinstein laundry and drycleaning business owners, facility administrators and managers that our magazine group serves,” he says. “I look forward to building on those relationships and continuing ATM’s tradition of industry service that Charlie has set.”

0823adc_0C1-Cover_FINAL.i

ndd 1

7/14/23 9:36 AM

CELEBRATING WINS

employees feel valued, simWhen it comes to making start. work is a great place to ply acknowledging good g a huge role in incentivizin “As management, we play speaker Ellis, a transformational our staff,” says Dr. Alex we in workplace culture. “If specializes who trainer and and beyond the call of duty feel a worker is going above that think I peak performer, on their job, if they are a contribution not only encourcelebrating them and their also good work, but I think it ages them to keep up the to want to do the same.” encourages their co-workers to workers, Ellis says.

Being “seen” is important acknowledging them by saying simply just s, “Sometime says. them goes a long way,” he how much you appreciate later. in early. I see you stay in “‘I see you’ve been coming by leaps and bounds You’ve increased your productivity to I appreciate what you bring from when you first started. for being such an exceptional the table. Thanks so much because, way ing it goes a long employee.’ Just acknowledg ” want to be seen as individuals. at the end of the day, we all have to be thinking outside “I think management teams chief operating officer at the box,” says David Grippi, re franchise that represents, Clean Brands, a garment-ca and Martinizing Cleaners Lapels among other brands, motivates employees outside Cleaners. “It’s seeing what to do different things, whether of pay that can get them day off, or rewards like being that’s working for a bonus of the week or the month.” named the team member

Incentivizing

Employees to Stay

that attract Building businesses teams — and keep — the best

how to improve your business.”

FACTS AND FIGURES

Part of owners effectively using their company’s KPIs as a GPS for success is determinin g which ones are most important to their business.

“I find an awful lot of people—an d I used to be guilty of this, as well—who are always focused on the top line, or the gross sales number on the P&L (profit and loss) statement. Ultimately, that’s not the most important number on that report. It’s the bottom line,” Engh says.

He says he’s been surprised in the past by owners he’s spoken with who don’t understand what profitability actually means.

How Do You

FLEXING WHEN POSSIBLE

the idea of flexible work While it’s not a new concept, the COVID pandemic. schedules blossomed during the drycleaning company limits While the structure of a scheduling, cleaners shouldn’t options when it comes to perk. overlook this potential who have gotten flexible,” “We’ve had some owners owner who has four mothers Grippi says. “We have an the in kids their for be home on staff, and they want to would the owner and asked if it morning. They came to did their production at 8 be OK if they came in and and then went home, slept, p.m., worked until 11 p.m., in the up and ready for school and could get their kids it was a great idea, and it’s thought owner The morning. worked fantastic for her.” not work for everyone on Solutions like this might s can examine possibilitie staff, Grippi says, but leaders on a case-by-case basis. has with the counter, which “It’s hard to be flexible he says, “but if you have to be open during store hours,” nights, it’s not a work to wanting people in production going to walk in at 7 a.m. bad idea, because you’re

By Dave Davis, Editor

A

isn’t the equipdry cleaner’s greatest asset number of storement in the plant or their in determining the fronts. The biggest factor business is the team success or failure of the has clients. So, when a cleaner put into place to serve its that team in keep to crucial built a winning team, it’s future. place and building for the their team for granted, howWhen leaders start to take to ways There are many ever, this could spell disaster. raises job well done. While pay show appreciation for a are other methods cleaners are always welcome, there feel wanted, and needed, can use to make team members to the company. for what they contribute

(Photo: iStock.com/boygovideo)

er.com

6

American Drycleaner, June

2023

www.americandryclean

er.com

www.americandryclean

ing Employees to Stay-FINAL.indd

2023

By Dave Davis, Editor

I 7

6

American Drycleaner, March

2023

license

d by Ing

“KPIs are a scorecard of measurements that drive the activity of the business,” says Kermit Engh. He owns Fashion Cleaners in Omaha, Nebraska, and is managing partner of Methods for Manageme nt (MfM), a consulting firm for the drycleaning industry.

Engh has found, both through personal experience and from working with MfM clients, that getting a true view of a company’s viability is key to future survival.

“Ultimately, success is measured by the profitability

ge)

www.americandryclean

and sustainability of the business,” he says. “If it’s not profitable, it’s not sustainable .”

Diana Vollmer, managing director of the Ascend Consulting Group, agrees with Engh’s assessment.

“By far, the most important KPI in an ongoing business is profitability,” says Vollmer, who also runs the Drycleaning & Laundry Institute (DLI) Manageme nt Group. “All the other underlying KPIs are designed to contribute to long-term profit.

KPIs are a roadmap to www.americandryclean

er.com

suring Success-FINAL.

“Most dry cleaners are familiar with this, but I still run into some that don’t measure it,” he says. “It’s easy to calculate by dividing the number of pieces you processed by the total hours that it took you to process them.

Many folks then post this number daily to let the staff know how they did the day before.

I find that important so that the staff knows if they are on target, and if they had a good day or not.”

Vollmer suggests drycleaning owners also pay attention to other critical KPIs, such as: American Drycleaner, March

indd 6 2/15/23 1:51 PM 0323adc_p006-0 08,010,020-Mea

6

ram Ima

ess

er.com

0323adc_p006-008,010,020-Mea

(Image

for your company’s succ

t’s important for owners of drycleaning companies to have good instincts about both people and business, but the old saying “you can’t manage what you can’t measure” is one successful leaders take to heart.

Measuring their company’s key performance indicators—KPIs—gives an owner or manager a window into how the business is actually doing, rather than relying on their “gut,” or worse, just hoping things are going in the right direction.

5/16/23 10:36 AM 7 ing Employees to Stay-FINAL.indd

08,010-Incentiviz 5/16/23 10:36 AM 0623adc_p006-0

0623adc_p006-008,010-Incentiviz

American Drycleaner, June

Measure Success?

Using KPIs as a GPS

“I find it very interesting when I ask them, ‘How do you know if you’re making a profit?’ and they say, ‘I checked my bank account.’ My comment to that always is, ‘Well, I can play that game too by just not paying my bills.

But that doesn’t mean that I have a successful business.’”

To better understand the P&L, Engh suggests looking at the company’s EBITAL (Earnings Before Interest, Taxes, Amortization and Leasing) information: “To get to that number, there are a number of KPIs that we look at, such as total labor cost, utility costs, supply costs, marketing costs, overhead (including rents), and executive compensation.”

While P&L is crucial, it’s far from the only KPI that can inform a leader about how his or her business is performing. Modern point-of-sa le (POS) systems can provide increasingly granular data on almost every aspect of a business.

“This is an area where the POS systems have really stepped up over recent years,” Engh says. “You’re able to create your own customized dashboard to measure the production and revenue numbers that are important to your business. At a glance, you know how you’re doing.

There’s no more digging through numerous reports or begging the POS company to create a report for you.”

Another KPI that Engh finds valuable is pieces per operating hour (PPOH).

2023

7

suring Success-FINAL.

indd 7 2/15/23 1:51 PM

30

American Drycleaner, September 2023

0923adc_p030-ATM Publisher Announcement-FINAL.indd 30

www.americandrycleaner.com

8/16/23 9:44 AM

(Continued from page 29)

ready to put in an automated system, and they’re extremely expensive. If I didn’t have great mentors in my life, showing me how I can afford it by using my labor costs, I probably wouldn’t have. It could conceivably stunt your growth or prevent advancements in your company.

ADC: Has DLI’s role changed in recent years for dry cleaners? If so, how has it evolved?

KB: Change is a strange word. Some people fear it, some people embrace it, and some people crave it. Personally, I think change is a sign of progress. I think it’s constant in most organizations, and that it’s essential for growth.

For many organizations and companies, COVID fueled that need for change. It accelerated the changes that needed to be made. One of the changes that DLI has made since the pandemic is the weekly peer-to-peer Zoom calls, which allow us to connect with our members in a much better, greater way. I think that was one of the things we were lacking. We had our membership, and we put up a website, but that’s not enough. It’s allowed us to connect face to face with our members.

DLI has also added marketing labs, they’ve done virtual education, social media, and again, the webinars, so I think a lot of good things came out of COVID, as far as what we can do virtually. It’s been great to see our

www.americandrycleaner.com

0923adc_p028-029,031-DLI Profile-FINAL.indd 31

members face to face — to see their smiles and see their challenges, because they’re written all over their faces.

It’s made a huge difference.

ADC: When you step down at the end of your term, what do you want to see as you look back?

KB: I want to look back and see that no dry cleaner, regardless of size, is left behind. I was that $500,000-ayear dry cleaner, and at that size, you have to do it all.

Then you have the $2 million-plus cleaners who have people who can do it all. I feel that sometimes there’s a gap, and I really don’t want anyone to get left behind.

I want to create opportunities for our members to continue to learn and grow, and to understand production utilization numbers. I want our members to know we believe in them, and we’re here to help them. I want to empower them to be great, to be strong and to believe they can achieve more.

When I took on the role of DCM, and even as district board member, treasurer and vice president, I was only able to achieve those steps because there were people greater than me who believed in me. And so, I realized that, with the power of others believing in you, you can achieve so much more. So, that is what I want people to take away from my presidency — that I believed in all of our members, and that they can always achieve more.

American Drycleaner, September 2023

31

8/16/23 9:48 AM

5 Ways to Get Online Reviews for Your Drycleaning Business

By Jessica Ayre

(Photo: © ra2studio/Depositphotos)

O

nline customer reviews are essential for growing your drycleaning business and boosting your brand as the preferred choice among your competitors.

You need plenty of Google reviews to show up in searches and build trust with potential customers.

Here are five ways to secure more reviews to help boost your business and increase confidence in your brand.

1. Ask for reviews in person.

Before asking for a review, you’ve got to have excellent customer service and experience. Focus on providing: • Timely delivery • Friendly customer service • Attention to detail Take the opportunity to ask for a review when a returning customer is picking up their clean clothes.

You have a better chance at gathering more reviews when you connect with the customer in person and ask them upfront once you’re aware they’re happy with your service.

You can direct them to your review page by giving them a business card with a QR code to scan, having a sign at your register, or otherwise sharing clear instructions on how to best leave you a review on Google.

Whichever you choose, just make your review process as seamless as

32

possible, so customers will be more inclined to give you the feedback you need.

2. Request reviews by emailing customers.

Many businesses use email to request reviews because they’re accessible and easy to scale. The key to a successful email review request is to make sure your message is short, polite and to the point. You can say something like: Dear [First Name], Thank you for choosing [Your Dry Cleaner] for [Service]. We hope you love it! If you do, would you consider leaving us a Google review? [URL] Your feedback helps us continue providing great service and provides others like you with valuable insight.

Thank you in advance!

[Dry Cleaner Rep] Timing is important, and you should send an email review request shortly after a customer picks up their clothes — within one business day. You want to gather their positive thoughts while they’re still fresh.

3. Follow up with customers via text.

Texts have a high open rate and are a guaranteed way to get your review request seen almost instantly.

Get customers opted in to receive texts from you by:

American Drycleaner, September 2023

0923adc_p032-033-Getting Online Reviews-FINAL.indd 32

• Having them text a keyword such as DRYCLEAN to your business number • Putting an SMS Chat widget on your homepage, which customers can use to start text conversations with you • Asking customers to agree to receive texts via your contact forms After your customers are opted in to receive texts from your business, send a quick thank you along with a link to your review page. Since you’re working with a smaller character count, you need to keep the message brief and straightforward.

Pre-made text templates come in handy here, so you don’t have to draft a message every single time you send a review request.

Touch on all key points, such as: “Hi, [First Name]! Thanks for choosing [Your Dry Cleaner]. To best serve you and others, would you mind leaving us a review?

Here’s the link: [URL]. Thank you!”

A well-equipped business texting software with review management capabilities can help you connect with your customers and manage reviews all in the same place.

4. Encourage customers to interact with you on social media platforms.

Maintaining an active presence www.americandrycleaner.com

8/16/23 9:43 AM

on your Facebook and Instagram business pages helps draw attention to your brand. With the right posts, you’ll encourage customers to engage, and you’ll ultimately gain more reviews. Here’s how: • Highlight photos of happy customers with their clean clothes (with their permission).

• Post a link to your review page, encouraging customers to freely share their thoughts.

• Share existing positive reviews and testimonials.

• Run giveaways or contests that require participants to leave a review to enter.

Social media works well for people searching for local recommendations from their friends and family, giving you an opportunity to jump in and engage when you’re tagged in posts or comments. From there, you can ask for feedback and direct them to your review page via a link.

Leveraging social proof is valuable for your page and demonstrates that you value what customers have to say about your drycleaning business. It builds credibility, encourages others to share their thoughts, and even helps prospective customers make a buying decision.

5. Respond to all your reviews — both positive and negative.

Whether your customers leave positive or negative reviews, the most important thing is that you respond to every single one of them — regardless of what they say. Responding shows that you value your customers’ opinions and are willing to get involved to provide the best experience possible.

Customers value transparency from businesses. In fact, it’s expected from consumers as part of their relationship with you. Replying to all reviews is a great way to strengthen your bond, especially www.americandrycleaner.com

0923adc_p032-033-Getting Online Reviews-FINAL.indd 33

when you are: • Being empathetic and positive • Expressing gratitude for feedback • Using the right tone of voice • Providing solutions where applicable • Noting valid criticisms to make existing solutions better This gives you a chance to human-

ize your brand, positioning yourself as a company that listens and cares for its customers. The more you monitor and respond to your reviews, the more customers will be encouraged to leave you feedback.

Jessica Ayre is a content marketing specialist at Text Request, a business texting solution.

DON’T WAIT to Change Out Your Pads or Covers

When your pads get burned out, garment pressing becomes difficult and results suffer.

With a simple change to Air World products, your pressing quality immediately goes up.

Only Available through Authorized Distributors

COLLAR & CUFF

• FEWER BROKEN BUTTONS • LESS TOUCH UPS • FASTER DRYING TIME

PRESS PADS

• LASTS 50% LONGER • BREATHES BETTER • MORE HEAT-RESISTANT

GRID PLATES

• MOLDED FOR A PERFECT FIT • HIGH-TEMP COVER • ALL SIZES AVAILABLE

AIR WORLD PRODUCTS

LAST LONGER

AIR WORLD PRODUCTS

SAVE YOU MONEY

Air World Pads & Covers AIR WORLD PRODUCTS

IMPROVE RESULTS

Air World, Inc. | 201.831.0700 | info@airworldpads.com | airworldpads.com

ADC_ISLhalf.indd 1

American Drycleaner, September 2023

33

8/9/23 9:22 AM

8/16/23 9:43 AM

AROUND THE INDUSTRY

ABC Teams Up to Launch EmpowerWear Partnership Joint venture with Dress for Success Pittsburgh to help women in need

P

ITTSBURGH — America’s Best Cleaners (ABC), a national certification agency and consulting firm for the drycleaning and textile care industry, recently partnered with Dress for Success Pittsburgh for the launch of EmpowerWear, a collaboration aimed at empowering women, supporting local communities, and promoting environmental sustainability.

In this venture, ABC assisted in the collection of gently used women’s professional and casual attire via a pilot program with its local Affiliate, Owl Cleaners.

Through biannual collection campaigns and social media engagement, the partnership seeks to provide professional and casual attire to women in need, helping them achieve economic independence and access employment opportunities. The pilot program with Owl Cleaners kicked off Aug. 15 and ran through Sept.15, 2023.

“Dress for Success Pittsburgh was the right partnership opportunity for ABC, our local Affiliate Owl Cleaners, and partners Little Moon Marketing and Cleaners Supply,” says Chris White, ABC executive director.

“With so many women and single mothers being set back economically after the pandemic, our goal is that this pilot program will help build confidence, esteem, and success. We hope this program can be deployed to all of our Affiliate cities very soon.”

“Appropriate clothing is the basic foundation every woman needs to look and feel confident as she showcases her skills and abilities in an interview or new job,” says Dress for Success Pittsburgh CEO Tanya Vokes. “By donating items they no longer need, EmpowerWear donors are empowering local women and promoting environmental sustainability, making a real impact across the region.”

Dress for Success Pittsburgh is a nonprofit serving Allegheny, Butler, Fayette, Greene, and Washington counties in Pennsylvania. Its mission is to empower women who are entering and returning to the workforce by collecting new and gently worn women’s work-appropriate clothing, shoes, accessories, makeup and personal care items. In addition to collecting donations, the organization also operates the MGC Networking Group through

34

American Drycleaner, September 2023

0923adc_p34-035-Around the Industry-FINAL.indd 34

which members make financial donations in support of its mission.

“Women visit Dress for Success Pittsburgh for job search, interview, employment, job training, rebuild (major life change) or court appearance attire, along with professional development resources like resume support,” says Calynn Abdullah-Donbrock, director of communications & development at Dress for Success Pittsburgh.

“Our primary way of reaching women is through our mobile services events, meeting women right where they are with one of our three mobile boutiques. Mobile services events provide a solution to a common barrier faced by many women across our region: lack of access to adequate transportation. We go to community centers, faithbased institutions, trade schools, and universities with a high population of first-generation students.”

The partnership with Dress for Success Pittsburgh will allow dry cleaning customers to easily donate clothing via their regular scheduled delivery with ABC’s local affiliate, Owl Cleaners “We’re truly pleased at Owl Cleaners to be partnering with Dress For Success Pittsburgh,” says Owl Cleaners Owner Joe Ziccarelli. “This collaboration feels deeply meaningful to us. We believe it will significantly enhance the visibility of Dress for Success Pittsburgh’s crucial services while also helping to maintain their inventory of needed items. We’re eager to see the positive impacts of this collaboration unfold in our community.”

Study: US Consumer Confidence, Expectations Improved in July

Conference Board indexes rise to their highest levels since 2021 NEW YORK — The Conference Board — a global, nonprofit think tank and business membership organization — recently released its monthly economic indexes, and its findings paint a more positive outlook for the coming months.

• The Board’s Consumer Confidence Index rose again in July to 117.0 (1985=100), up from 110.1 in June.

• The Present Situation Index — based on consumers’ assessment of current business and labor market www.americandrycleaner.com

8/16/23 9:40 AM

conditions — improved to 160.0 (1985=100) from 155.3 in June.

• The Expectations Index — based on consumers’ short-term outlook for income, business, and labor market conditions — improved to 88.3 (1985=100) from 80.0 in June.

More importantly, the Board stated in its release, the Expectations Index climbed well above 80, which is the level that historically signals a recession within the next year. Despite rising interest rates, consumers are more upbeat, the organization says, likely reflecting lower inflation and a tight labor market.

“Consumer confidence rose in July 2023 to its highest level since July 2021, reflecting pops in both current conditions and expectations,” says Dana Peterson, chief economist at The Conference Board. “Greater confidence was evident across all age groups, and among both consumers earning incomes less than $50,000 and those making more than $100,000.”

Peterson adds: “Assessments of the present situation rose in July on brighter views of employment conditions, where the spread between consumers saying jobs are ‘plentiful’ versus ‘hard to get’ widened further. This likely reflects upbeat feelings about a labor market that

ADC_Hhalf.indd 1

www.americandrycleaner.com

0923adc_p34-035-Around the Industry-FINAL.indd 35

continues to outperform. When asked about current family financial conditions (a measure not included in calculating the Present Situation Index), the share of respondents citing a ‘good’ situation rose, and those citing ‘bad’ conditions fell, signaling still-healthy family finances. This might reflect softening inflation and continued income support from employment.”

Peterson says that expectations for the next six months improved materially, reflecting greater confidence about future business conditions and job availability.

“This likely reveals consumers’ belief that labor market conditions will remain favorable,” she says.

Despite this more optimistic view for future months, however, the Board’s findings reveal that consumers’ assessment of current business conditions was slightly less optimistic in July, with 21.9% of consumers saying business conditions were “good,” down from June’s 23.4%, and 15.2% said business conditions were “bad,” which is essentially unchanged from 15.3% in June.

Consumers were more optimistic about the short-term business conditions outlook in July, with 17.1% of consumers expecting business conditions to improve, up from 14.6%. Meanwhile, 14.0% expected business conditions to worsen, down from 17.7% in June.

6/29/23 1:55 PM

American Drycleaner, September 2023

35

8/16/23 9:40 AM

DISTRIBUTORS DIRECTORY 2023

(Continued from page 27)

Valley Washers Inc.

18 W. Johnson St. Harrisonburg, VA 22803 Phone: 540-434-8086 Toll Free: 800-433-0506 🌐 www.valleywashers.com Laundry equipment; detergents and chemicals; parts; service

Virginia Dry Cleaning & Laundry Equipment Inc.

1565 Oakbridge Terr., Unit H Powhatan, VA 23139 Contact: Chip Fletcher Phone: 804-271-4401 Toll Free: 800-767-1946 chip@vadrycleaning.com 🌐 www.vadrycleaning.com Drycleaning, laundry, wetcleaning and finishing equipment; misc. equipment; packaging and supplies; parts, service

WEST VIRGINIA Char-Ann Equipment Co.

2505 Elizabeth Pike Mineral Wells, WV 26150 Contact: Ed Boice Phone: 304-489-9355 Toll Free: 800-679-9350 charann@wirefire.com 🌐 www.charannequipment.com Laundry equipment

WISCONSIN Commercial Laundry Sales

1130 Elizabeth St. Green Bay, WI 54302 Contact: Wayne Kuhn Phone: 920-437-0947 Toll Free: 800-662-8356 sales@claundrysales.com 🌐 www.claundrysales.com Laundry equipment; parts; service

Herb Fitzgerald Co.

13150 W. Glendale Ave. (P.O. Box 465) Butler, WI 53007-0465 Contact: John Janz Phone: 262-783-5808 Toll Free: 800-686-3489 john@herbfitzgerald.com 🌐 www.herbfitzgerald.com Drycleaning, laundry, wetcleaning and finishing equipment; misc. equipment; parts; service 36

Luetzow Industries

1105 Davis Ave. South Milwaukee, WI 53172 Contact: Ryan Luetzow Phone: 414-762-0410 Toll Free: 800-558-6055 luetzow.poly@gmail.com 🌐 www.luetzowind.com Packaging and supplies

Wausau Chemical

9919 Inovation Way Wausau, WI 54403 Phone: 262-783-4500 Toll Free: 800-236-2200 support@wausauchemical.com 🌐 www.wausauchemical.com Detergents and chemicals; packaging and supplies

WYOMING Central Laundry Supply

P.O. Box 1634 Gillette, WY 82717 Contact: Tom Degnan Phone: 307-687-7131 Toll Free: 800-750-7131 Drycleaning solvents; detergents and chemicals; packaging and supplies

PUERTO RICO Montequin Distributors

Calle 13 S.O., #903 Caparra Terrace, PR 00921 Contact: Felix Montequin Phone: 787-781-6390 Mobile: 787-781-6370 office@montequin.com 🌐 www.montequin.com Drycleaning, laundry, wetcleaning and finishing equipment; packaging and supplies; parts; service

CANADA Besteam Boilers Inc.

421 Rue Locke St. Laurent, QC H4T 1X7 Contact: Matthew Newpol Phone: 514-636-3656, ext. 117 Toll Free: 800-363-8771 Mobile: 514-862-9691 mattnewpol@gmail.com Misc. equipment; parts; service

East Coast Laundry Systems 519 Herring Cove Rd. Halifax, NS B3R 1X3 Contact: Peter Blunden

American Drycleaner, September 2023

0923adc_p006-027,036-Distributors Directory-FINAL.indd 36

Phone: 902-477-7722 Toll Free: 800-565-1281 peterb@eclaundry.ca 🌐 www.eclaundry.ca Drycleaning, laundry, wetcleaning and finishing equipment; misc. equipment; parts; service

Global Dry Cleaning Systems

111-3000 Pembina Hwy. Winnipeg, MB R3T 3Z2 Contact: Les Brown Phone/Fax: 204-470-9898 lesbrown@mts.net Drycleaning and finishing equipment; parts; service

Groulx & Robertson

190 Av. Oneida Pointe-Claire, QC H9R 1A8 Contact: Denis Lamarre Phone: 514-697-7760 Toll Free: 800-363-7760 dlamarre@groulxrobertson.ca Packaging and supplies

Image Distributors Ltd.

P.O. Box 180 Calmar, AB T0C 0V0 Contact: Les Krzywy Phone: 403-271-1449 Toll Free: 866-771-1449 Mobile: 403-852-0096 imagelaundry@shaw.ca 🌐 www.imagelaundry.ca Drycleaning, laundry, wetcleaning and finishing equipment; parts; service

Integrity Mechanical Inc.

6519 40 St. S.E. Calgary, AB T2C 2J9 Contact: Kevin Marois Phone: 403-236-2873 imi@telus.net 🌐 www.imicanada.ca Drycleaning, laundry, wetcleaning and finishing equipment; drycleaning solvents, detergents and chemicals

Neifer Installations (1968) Ltd.

3542 256 St. Langley, BC V4W 2A3 Contact: Nick Carras Phone: 604-625-0117 neifer@shaw.ca Drycleaning, laundry, wetcleaning and finishing equipment; misc. equipment; parts; service

Nicholson Mechanical Ltd.

2076 Townline Rd. #6 Abbotsford, BC V2S 7T9 Contact: Doug Nicholson Phone: 604-853-3053 Toll Free: 877-432-7286 info@nmlonline.ca 🌐 www.nmlonline.ca Drycleaning, laundry, finishing and wetcleaning equipment; detergents and chemicals; parts; service

Ontario Laundry Systems

5-7475 Kimbel St. Mississauga, ON L5S 1E7 Phone: 905-673-1308 Toll Free: 888-669-4837 info@ontariolaundry.com 🌐 www.ontariolaundry.com Drycleaning, laundry, wetcleaning and finishing equipment; detergents and chemicals; parts; service

Twin-Industry Sales & Service

103-2476 Wenzel St. East St. Paul, MB R2E 1E8 Contact: Brent Solypa Phone: 204-942-2489 Toll Free: 800-665-0747 tissl@mts.net 🌐 www.twinindustrysales.ca Drycleaning, laundry, wetcleaning and finishing equipment; detergents and chemicals; packaging and supplies; parts; service

DIDN’T GET LISTED? E-mail Nathan Frerichs, nfrerichs@atmags.com, and get added to our free Distributors Directory online at www.americandrycleaner.com! www.americandrycleaner.com

8/16/23 2:23 PM

Find what you’re looking for wherever you are.

© Copyright 2023 American Trade Magazines All rights reserved.

®

Stay on top of the latest industry news and updates on your tablet, phone or in your mailbox.

SEPTEMBER 2023

2023

Distributors Directory

■ PROFILE: NEW DLI PRESIDENT KATHY BENZINGER ■ GETTING ONLINE REVIEWS FOR YOUR BUSINESS

0923adc_0C1-Cover.indd 1

8/16/23 11:39 AM

www.american drycleaner.com

0223adc_House Digital_full page.indd 1

8/16/23 2:25 PM

2023 RATES: One- to five-time rate: $2.35 per word, boldface $2.40 per word. Minimum charge: $50.00 per ad. Call or write for our threeand 11-time rates. If box number is

used, add cost of 5 words. Display classified rates are available on request. All major credit cards are accepted.

DEADLINE: Ads must be received by

the 1st of the preceding month. For example, for a August ad, the closing date is July 1st.

PAYMENT FOR CLASSIFIED ADS: Must accompany order.

CARTS, TRUCKS & BASKETS

ENVIRONMENTAL

PLANTS FOR SALE

McAlister

Patriot Business Advisors

GeoScience C all us if y ou hav e a v apor intrusion issue.

— We can help. —

• Phase I & II Due Diligence • Environmental Site Investigation • Environmental Remediation • Regulatory Closure • Dry Cleaner Specialists • Free Consultation

Specializing in Selling Drycleaners in NJ, PA, DE & MD.

Sell or Buy Drycleaners.

WE HAVE BUYERS!!!

Call Liliane at 267-391-7642

562- 489-7908

DirtyProperty.com

PARTNER WANTED Looking for a partner to help run an

0823adc_McAlister GeoScience_CLASS_1col x2.5.indd 1 7/10/23 11:06 AMestablished Dry Cleaners in Philadelphia.

PLANTS FOR SALE When You Need HELP

CHEMICALS Paying too much for spotters?

Buy 3 Get 1 Free!

Buy online and save.

DryCleanerSoap.com

COMPUTER SYSTEMS

Engage: Coach, Consultant or Broker: Business Exit Strategy, Sale & Acquisition Consultant • Business Fair Market Value • Business Environmental Issues • Business SBA Loan Coach • Succession or Partnership Issues Ehrenreich & Associates, LLC We have the unique experience of Drycleaning Hands-on Management, Business Brokerage & Management Consulting to HELP YOU!

SUMMERTIME SALE! $800.00 > > > $600.00/ALL IN ONE, REF, $1,000.00 > > > $800.00/SEPERATED, REF $2,000.00 > > > $1,500.00/SEPERATED, NEW

Contact Richard at 301-924-9247 or Richard@EhrenAssoc.com

773-878-0150, westernk@msn.com

www.americandrycleaner.com

Includes Computer, Touch Monitor, Invoice Printer.

All Name Brands & One Year Warranty!

38

Your Ad Should Be Here

TO PLACE YOUR AD CONTACT: DON FEINSTEIN 312-361-1682

For more classifieds, visit:

American Drycleaner, September 2023

0923adc_p038-039-Classifieds_FINAL.indd 38

Call Joe for more info 609-605-7552

www.AMERICANDRYCLEANER.com www.americandrycleaner.com

8/16/23 2:47 PM

SUEDE & LEATHER SERVICE ARROW LEATHERCARE SERVICES Finest quality cleaning refinishing & repairs Leather, suede, fur, UGGs & handbags • FREE RETURN SHIPPING in USA • FOR MORE INFORMATION: www.arrowleathercare.com E-mail: bruce@arrowcare.com Call 800.54 ARROW (27769) Prepaid Shipping Program

SUPPLIES

SUPPLIES

SUPPLIES

Save 30% on Poly!

Any Size or Gauge, Clear or Branded

Heat Seal Poly

WE SHIP

Reliable & Affordable

FAST

Poly Made for:

Sankosha Metalprogetti

Unipress

800-568-7768 CLEANERSUPPLY.COM

American Dry Cleaner.indd 3

10 Roll SPECIAL - 32 Roll Pallet Discount - 56 Roll Best Value

Reduce Waste - Cut out the Middle Man - Build Profit

8/25/20 1:12 PM

www.AmericanDrycleaner.com

+ 000 Annual Visitors

Advertise Today Contact Don Feinstein • 312-361-1682

THE

WIRE

The latest news, straight to your inbox, 2X a week

TO PLACE YOUR AD CONTACT:

classifieds@atmags.com OR CALL DON FEINSTEIN 312-361-1682

Air World Inc. . . . . . . . . . . . . . . . . . .33 A.L. Wilson Chemical Co. . . . . . . . . .1 American Express . . . . . . . . . . . . . IBC Certified Rstortation (CRDN) . . . . . .15 Cleaner Business Systems . . . . . . . . . .3 Cleaner’s Supply . . . . . . . . . . . . . . . .39 Delta Capital Group . . . . . . . . . . . . . .27 EzProducts International . . . . . . . . . .25 Garment Management Systems . . . . .11 Iowa Techniques . . . . . . . . . . . . . . . . .5 Luetzow Industries. . . . . . . . . . . . . . .39 McAlister GeoScience, Inc. . . . . . . . .38

www.americandrycleaner.com

0923adc_p038-039-Classifieds_FINAL.indd 39

Newhouse Specialty Co. . . . . . . . . . .39 NIE Insurance . . . . . . . . . . . . . . . . . .17 North American Bancard . . . . . . . . . .35 Parker Boiler Co. . . . . . . . . . . . . . . . .29 Patriot Business Advisors . . . . . . . . .38 Realstar . . . . . . . . . . . . . . . . . . . . . . .13 Royal Basket Trucks . . . . . . . . . 31, 38 Sankosha USA . . . . . . . . . . . . . . . . . BC SMRT Systems . . . . . . . . . . . . . . 19-22 SPOT Business Systems . . . . . . . . IFC Union Drycleaning Products . . . . . . . .9

2023 RATES: One- to five-time rate: $2.35 per word, boldface $2.40 per word. Minimum charge: $50.00 per ad. Call or write for our threeand 11-time rates. If box number is used, add cost of 5 words.

Display classified rates are available on request. All major credit cards are accepted.

DEADLINE: Ads must be received by the 1st of the preceding month. For example, for a June ad, the closing date is May 1st.

PAYMENT FOR CLASSIFIED ADS: Must accompany order.

American Drycleaner, September 2023

39

8/17/23 11:01 AM

WRINKLE IN TIME

Clocking In, Pulling Together and Built for Comfort 10 YEARS AGO. Clocking In — Roughly 42% of dry cleaners were working more hours in 2013 than they were five years earlier, according to respondents of the American Drycleaner Wire survey. While 32.1% said their schedules were “about the same,” 26.3% reported they were not working more compared to five years ago. When asked what their most time-consuming tasks were, 68.1% reported that “production/quality control” took up most of their day. Bookkeeping/accounting was the main task of 42%, and customer service came in third at 39.1%.

(Respondents were invited to select up to three choices from the list.)

25 YEARS AGO. Care Label Support — IFI, NCA-I and NCPDC were among the organizations that submitted comments to the Federal Trade Commission (FTC) about its proposed changes to the Care Label Rule. IFI said it disagreed with textile manufacturers’ claims that mandatory washing instructions on labels would increase testing and garment costs, saying testing costs would be minimal when spread across all the garments in a style line. IFI also supported the proposal to require either washing or drycleaning in addition to wetcleaning instructions.

survey showed that California Fabricare Institute (CFI) members were predominantly in favor of group advertising. In fact, 90% of those replying believe dry cleaners in their area should advertise cooperatively in an effort to revive business.

Three-fourths of the contributions would be volunteered in the $15 to $25 per month categories, but 8% said that they would be willing to assess themselves more than $75 per month. More said they’d rather participate in newspaper campaigns, rather than either radio or billboards.

first completely air-conditioned plant and store,” the plant of Sanders TriCleaning Co. in Detroit was finished as of September 1938. The cooling agent for the air-conditioning system was well water from a 250-ft. well with a flow of 250 gallons per minute. Other unusual features included drop-lights which were suspended from trolleys and could be adjusted for service at any place along the line without plugging into floor connections, and bus bars which provided flexible plug-in power distribution at any point.

50 YEARS AGO. Pulling Together — Initial results of a membership

85 YEARS AGO. Built for Comfort — Billed as “the drycleaning industry’s

— Compiled by Dave Davis, Editor

40

American Drycleaner, September 2023

0923adc_p040-Wrinkle in Time-FINAL.indd 40

www.americandrycleaner.com

8/16/23 9:41 AM

PRESS THE CLOTHES AND IMPRESS YOUR CUSTOMERS. When you welcome American Express® Cards, you have access to benefits, services and programs to help your business thrive, including curated offers and discounts to help you get more out of your business, and solutions and tips to help attract new customers.

Scan the QR code for more information on available resources.

Sankosha_ADC_September 23.qxp_Layout 1 8/4/23 9:56 AM Page 1

When you purchase our equipment, you become a part of the

Sankosha Family.

And you get the highest standard of service plus

Sankosha USA Inc.

TOLL FREE: (888) 427-9120 • TEL: (847) 427-9120 www.sankosha-inc.com

ADC_Full Page.indd 1

8/7/23 10:27 AM