American Drycleaner - May 2019

© Copyright 2019 American Trade Magazines All rights reserved.

® May 2019

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drycleaner drycleaner A M E R I C A N

®

May 2019

Vol. 86, No. 2

FEATURES

LIKE A KID AGAIN Clean ’19 Show Guide New Orleans

(Photo by Zack Smith courtesy of New Orleans Convention and Visitors Bureau)

10

DEPARTMENTS

The Clean Show event June 20-23 in New Orleans is upon us! Play the Zydeco music, que the jazz band, let the rock music make you dance and sweat in the summer heat of the Crescent City. Oh yeah, and, get ready to look over this Show Guide for all the exhibitors, educational sessions, a story about John Riddle, longtime show organizer, and tips from the Clean Show floor, as well as more things to see and do in the city which lives by the ode: “Let the good times roll!” Check it all out inside with 24 pages dedicated to your favorite show: Clean ‘19!

Tim Burke, Editor

64 Show Your Red, White and Blue Spirit

It’s that time again we ask you our reader to share your stories of a patriotic nature from your drycleaning industry. So many of you clean items for our service personnel and veterans. Please share your story and a photo with us to help create our reader favorite Red, White and Blue (And You) special feature for the July issue. Won’t you help us?! We can’t do it without you sharing. E-mail: tburke@atmags.com. Thank you!

Tim Burke, Editor

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American Drycleaner, May 2019

Pre-Inspection Just Like A Kid Again

4

Talk of the Trade All In The Family

6

Management Strategies Word!

Diana Vollmer

58

Yarns Spun Here Le Chenille, Oui!

59

Off The Cuff Get to Know ... Jeff Jordan

61

Product News

62

Around the Industry

66

Classified Advertising

70

Advertiser Index

71

Wrinkle in Time Public Parking: Downtown Deduction?

72

NEED HELP FINDING THE HIDDEN HANGER? Scan this QR Code for help in finding the hidden hanger on this month’s cover.

Good luck!

www.americandrycleaner.com

4/17/19 2:15 PM

“Business has never been “Business has neverbetter.” been better.”

“The support from CBS was great. Even before we signed up, they were responsive and flexible in their moving approach.

They havemoving helped better. our team “We’re faster.

We’re We’re become more efficient.” moving more efficiently. That means profitability” Brent Ramenofsky Phil Landauer, Cleaners Owner of Boston Pierce Cleaners

We Speak Cleaner We Speak Cleaner 800.406.9649

800.406.9649 www.cleanerbusiness.com

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P RE - I N SP E CT I O N

Just Like A Kid Again The Show! The Show! The Show!

The Clean Show is only a month away; coming to the Crescent City, June 20-23.

But you knew that already. Are you getting charged up and happy?!

This is our big-big-big Show Issue, chocked-full of show details about exhibitors, educational sessions, tips from the show floor, a story about John Riddle, longtime show organizer, and more to do about town! ...Getting amped?!

Joe Ricci, Clean ’19 executive committee chairman, and president of TRSA, the association for linen, uniform and facility services, says this about the big event: “We work closely with show management and vendors to create a marketplace that promotes innovation and a forum for the exchange of information regarding trends and best practices.”

Just as our cover says, you’ll feel like a kid again enjoying the city’s excitement, and diggin’ everything Clean ’19 has to offer Tim Burke over four days at the Ernest Morial Convention Center.

Mary Scalco, CEO of DLI, says: “Our goal with the Clean Show is to bring the newest technology and the best educational opportunities to the fabricare industry and to throw in a little fun as well.”

There’ll be fun. Oh yes. (How can there not be?!) We’ll be in New Orleans. <NEW ORLEANS, PEOPLE!> And fabricare will be together to show off its best, brightest and newest.

Other features in this issue include Diana Vollmer on the power of word of mouth in her column Word! Along with a Call for Stories for our Red, White and Blue (And You) popular special feature coming in July (we need you to share), and more.

It’s showtime in Crescent City next month. Make sure to visit us at our booth #4645 at Clean ‘19. Get happy. Get giddy. You’ll be partying in a place that goes by the saying: “Let the good times roll.” And they will, kiddo, they sure will.

ADC American Drycleaner (ISSN 0002-8258) is published monthly except Nov/Dec combined. Subscription prices, payment in advance: U.S., 1 year $46.00; 2 years $92.00. Foreign, 1 year $109.00; 2 years $218.00. Single copies $9.00 for U.S., $18.00 for all other countries. Published

by American Trade Magazines LLC, 650 West Lake Street, Suite 320, Chicago, IL 60661. Periodicals postage paid at Chicago, IL and at additional mailing offices.

POSTMASTER, Send changes of address and form 3579 to American Drycleaner, Subscription Dept., 440 Quadrangle Drive, Suite E, Bolingbrook, IL 60440. Volume 86, number 2. Editorial, executive and advertising offices are at 650 West Lake Street, Suite 320, Chicago, IL 60661.

Charles Thompson, President and Publisher. American Drycleaner is distributed selectively to: qualified dry cleaning plants and distributors in the United States. The publisher reserves the right to reject any advertising for any reason. © Copyright AMERICAN TRADE MAGAZINES LLC, 2019. Printed in U.S.A. No part of this publication may be transmitted or reproduced in any form, electronic or mechanical, without written permission from the publisher or his representative. American Drycleaner does not endorse, recommend or guarantee any article, product, service or information found within. Opinions expressed are those of the writers and do not necessarily reflect the views of American Drycleaner or its staff. While precautions have been taken to ensure the accuracy of the magazine’s contents at time of publication, neither the editors, publishers nor its agents can accept responsibility for damages or injury which may arise therefrom.

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American Drycleaner, May 2019

Publisher Charles Thompson 312-361-1680 cthompson@ATMags.com

Associate Publisher/ National Sales Director Donald Feinstein 312-361-1682 dfeinstein@ATMags.com

Editorial Director Bruce Beggs 312-361-1683 bbeggs@ATMags.com

Editor Tim Burke 312-361-1684 tburke@ATMags.com

Digital Media Director Nathan Frerichs 312-361-1681 nfrerichs@ATMags.com

Production Manager Roger Napiwocki Advisory Board Mike Bleier Steven Dubinski John-Claude Hallak Mike Nesbit Herron Rowland Fred Schwarzmann Beth Shader Ellen Tuchman Rothmann Contributing Editors Dan Miller Diana Vollmer Martin Young Office Information Main: 312-361-1700 Subscriptions 630-739-0900 x100 www.american drycleaner.com

www.americandrycleaner.com

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TAL K OF T HE T RA D E

All In The Family

W

hen asked in this May 2019 American Drycleaner Your Views survey to tell us: “Are you a familyowned dry cleaner?” 95% responded “Yes,” and 5% “No.” The survey then asks: “If you are family-owned, how and when did you start?”

Respondents answer: • “A father-son team purchased the business together for current ownership but we have been family owned since the 1940s.”

• “Three brothers born to immigrants from Greece began business together in 1946.”

• “I started when I was 17 years old when I helped press shirts and dry clean at my fathers plant — that was 59 years ago.”

• “Started full time in 1971 from college to help out my mother. I had worked during holidays and weekends over the prior years. Took over in 1972 upon my mother’s passing.”

The survey also asks: “Tell us what generation owner you are?” Fifty-one percent are first generation. Thirtyfour percent are second gen. Twelve percent are third gen. Three percent are fourth generation. See graphic.

The survey then asks: “What is the key to continuing your family ownership?”

Respondents explain: • “Hard work and open-mindedness. A family that works together needs to allow differences to pass.”

• “It’s mostly been luck in our case. We were all exposed to the business early in life and helped out to earn pocket change.”

• “It will not go to any of my three sons. All three have worked the counter during college and are not interested in the business.”

• “Accepting the responsibility after living the truth.”

• “Productive fights.”

• “Still trying to figure that out honestly.”

• “I’m training my kids to take over. It’s not easy if your kids don’t like the biz, but my luck is good, my kids like to continue, that’s a blessing.”

• “Loving what you do.”

The survey then asks: “Will there be a next generation owner in your family?”

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American Drycleaner, May 2019

Respondents share: • “Not sure yet, my children are too young. Time will tell; part of me hopes so and, speaking honestly, part of me hopes not.”

• “Yes but doesn’t want it.”

• “I am third generation and plan to take over when my father retires.”

• “Possibly, but right now I would say doubtful. I think my father would have said the same thing....”

• “That’s the plan.”

• “Unlikely.”

• “My kids don’t want to work that hard and I doubt that the industry will survive 10 more years.”

• “Yes, both owners have children that may continue in their fathers’ footsteps.”

The Your Views survey offers a current snapshot of the trade audience’s views. Qualified subscribers to American Drycleaner e-mails are invited to participate anonymously in the unscientific poll.

ADC www.americandrycleaner.com

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Visit us at Clean ’19 • Booth 4635

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2/20/19 10:27 7:29 AM 3/14/19 AM

By Tim Burke, Editor

In For The Grin! All smiles as this young man enjoys a powdery-sugary beignet from the famous Café du Monde, which opened in 1862, and is a famous landmark that sits right near the Mississippi River serving tasty treats and a distinctive-flavored chicory coffee all its own. It’s pure New Orleans! (Photo by Zack Smith courtesy of New Orleans Convention and Visitors Bureau)

Clean Show 2019, June 20-23, Summertime in New Orleans

W

elcome to the Clean ’19 Show Guide!

Feel like a kid again?...

You will when you hit town in the Crescent City this summer for the Clean Show and all the convention fun, networking experiences, booth surfing, and of course all the tasty things to 10

American Drycleaner, May 2019

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get busy sampling while you’re in New Orleans. (Just like that beignet from Café du Monde the young man is thoroughly enjoying!)

And we haven’t even mentioned the opportunities to listen to all the great jazz, rock, R&B, and Zydeco music you’ll be hearing on the streets and in the clubs. www.americandrycleaner.com

4/17/19 11:13 AM

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Presto FC 5272 Hot Plates Shirt Finisher • Full Length, PTFE Coated Plates • No Shine Cuff Placket Presses • Rear Tensioning With Vacuum & Pull Down • Sleeve Angle Adjustment • Top Hood Removes Heat From The Work Environment

NO MORE SHINE Visit us at Clean 19, Booth 4021

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11/29/18 10:53 AM AM 4/1/19 10:51

It’s Always Sunny in Crescent City! Clean’19 hits town, and in between four days of show floor exhibits and educational activities, there’s always time to enjoy the bright summer fun ‘n’ sun in New Orleans!

(Photo by Zack Smith courtesy of New Orleans Convention and Visitors Bureau)

The Clean Show is almost here, and we’ve got details about it, an updated exhibitors list (as of this publishing), educational programs, a story about longtime show organizer John Riddle, and tips from the show floor.

We also bring you a look about town from locals for more cool things to do and great places to eat and snack, and drink, and taste-test in New Orleans, when you get outside the convention center, beyond the booths, and after reveling in the big show’s magic each day at this year’s Clean ’19!

Started in 1977, the Clean Show celebrates its 42nd anniversary in New Orleans June 20-23.

Joe Ricci, Clean ’19 executive committee chairman, and president of TRSA, the association for linen, uniform and facility services, says this about the big event: “The Clean Show is a culmination of nearly 24 months of hard work and cooperation between sponsoring associations that represent nearly every facet of the textile care industry, from small local, single facility or store operations to regional, national and even international companies.”

Ricci also notes: “We work closely with show management and vendors to create a marketplace that promotes innovation and a forum for the exchange of 12

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information regarding trends and best practices; all focused on helping our respective members improve productivity, operations and profitability.”

Clean Show management firm Riddle & Associates describes the big fabricare get-together as, “the largest industry show in the world featuring working equipment and education.”

The Clean Show, known by its full name as the World Educational Congress for Laundering and Drycleaning, has a new proprietor, Messe Frankfurt, Inc., which bought the show earlier this year.

Five associations sponsor the Clean Show: Drycleaning & Laundry Institute (DLI); Textile Care Allied Trades Association (TCATA); Association for Linen Management (ALM); Coin Laundry Association (CLA); and, Textile Rental Services Association of America (TRSA).

Mary Scalco, CEO of DLI, relates this thought on the coming show: “Clean 2019 in New Orleans is shaping up to be one of the biggest and best Clean Shows.

Exhibit sales are rivaling Las Vegas, which is always a great site for the Clean Show, and hotel reservations are near peak.” (continued) www.americandrycleaner.com

4/17/19 11:13 AM

The Most Complete Lineup in Dry Cleaning From Big to Small. We have it all.

No solvent Models

Tandem Models

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Visit us at Clean ’19 • Booth 3143

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Scalco adds that, “Our goal with show organizer says, and has a strong social the Clean Show is to bring the newest media presence. Attendees and exhibitors technology and the best educational can get updates on the upcoming show, opportunities to the fabricare industry registration, and Clean Show facts on its and to throw in a little fun as well.”

Facebook and Twitter pages. (Check these: “There will be offered 30 hours of #clean2019 and @thecleanshow.) education sessions,” show management “As social media takes a larger role in explains, “that will focus on technical communication, the Clean Show interacts information, trends, business managewith attendees and can answer questions ment, and environmental and regulaon social media platforms to better engage tory issues.” with its followers,” Riddle adds.

As of this press time Riddle & About Clean Show history.... Several Associates says it anticipates more U.S. cities have hosted the Clean Show Joe Ricci is the Clean ’19 than 12,000 attendees from over 100 over the years. The first two shows were executive committee chaircountries and six continents, and over man, and president in Chicago, where it has been held four 400 exhibiting companies, filling over of TRSA, the association times. New Orleans is hosting Clean 2019 for linen, uniform and facil210,000 sq. ft. of booth/stand space. for the sixth time, tied with Las Vegas. ity services.

Those planning to attend Clean Atlanta follows closely behind Chicago with three shows. Orlando has hosted ’19 can register online at www. twice and Dallas once. cleanshow.com.

The last Clean Show, held in Las Vegas in June 2017, This year Germany-based Messe Frankfurt, an interwas named one of Trade Show Executive’s 50 Fastestnational trade fair, congress and event organizer and the Growing shows of 2017, Riddle points out. largest in the textile care industry, purchased the Clean “The Clean Show has become the most highly awaited Show from the five sponsoring associations, Riddle notes. trade show in the industry,” Riddle notes. “Clean ’19 provides As part of the acquisition, the sponsor associations will maintain their close involvement with the show, and a platform for all industry professionals and companies to Messe Frankfurt aims to continue the Clean Show success come together on the show floor to share ideas, technologies, story. education, and networking. If you are in this industry, the The Clean Show has developed with the times, the ADC Clean Show is something you do not want to miss!”

Lining Up For A Good Time! Attendees at the last Clean Show two years ago get ready to enter on the first morning. For Clean ‘19 in New Orleans excitement will be equally high. (Photo by Nathan Frerichs) 14

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www.americandrycleaner.com

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Visit CLEA us at N Boot 2019 h 48 04

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EXHIBITORS

2019

The following companies and organizations have reserved exhibit space in the Ernest N. Morial Convention Center for Clean ’19 as of April 10, according to show manager Riddle & Associates.

The list totals approximately 420 exhibitors at press time; it’s possible that more exhibitors will be added in the final weeks leading up to the June 20-23 event.

Where available, the descriptions of products and/or services provided here are general in nature and should not be considered all-inclusive.

Listings are subject to change without notice. Check www.cleanshow.com for any updates.

❏

123

21st Century Dry Cleaners Route Pros Training services: route sales/ marketing; management/customer service.

❏ ABG Systems

A

Healthcare textile traceability and identification systems.

❏ Abrasive Technologies

4472

❏ ABS Laundry Business

4752

Solutions Route accounting, garment tracking and linen management software and systems.

❏ Ace Heaters LLC

4257

❏ ADI American Dawn

3164

Water heaters and related equipment.

Reusable textiles for rental and institutional laundries, including toweling, table linen, bed linen, patient gowns, scrubs, chef apparel, lab coats, butcher frocks, wraparounds and specialty apparel.

❏ Advanced Poly Packaging 1304

Customized equipment solutions designed to bag bar towels, mop heads, microfiber towels, gloves or other small textiles, as well as folded or bulky products.

1855

❏ Alliance Laundry Systems

3543

❏ Alliant Systems

1730

Commercial laundry equipment and services under the Huebsch®, IPSO®, Primus®, Speed Queen® and UniMac® brand names.

Route accounting software for the textile rental industry.

Stain removers and other chemicals for professional drycleaning and laundry use.

4357

1136,1637

❏ American Associated

1203

❏ American Changer

1562

❏ American Coin-Op

4645

❏ American Drycleaner

4645

❏ American Laundry News

4645

❏ American Laundry Products

1865

❏ American Locker

4702

❏ American Pride Linen Co.

1167

❏ American Reusable

1364

Sources and distributes linens to healthcare, hospitality and commercial laundry markets.

4816

❏ Air World Inc.

4427

Manufacturer of pads, covers and drycleaning supplies.

4742

Cleaning chemicals, adhesives and lubricants for textile production and care.

❏ A.L. Wilson Chemical Co.

❏ Air & Water Systems

Specializes in industrial humidification and evaporative cooling equipment.

❏ Albatross USA Inc.

Manufactures banknote changers, redemption devices, custom solutions, and tokens.

Trade magazine, website, podcast and social media for self-service laundry owners.

Trade magazine, website, podcast and social media for drycleaning businesses and suppliers.

Trade magazine, website, podcast and social media for managers and administrators of institutional/ on-premise laundries and textile rental companies.

Laundry textiles and associated items for flatwork ironers.

Lockers.

Music In Me! The Jaywalkers, shown here, march The French Quarter and play jazz and that’s so cool! Enjoy Zydeco, R&B, rock, and blends in between. Just follow your ears to the good times and get the music — and the Clean ’19 good vibes — in you! (Photo by Richard Nowitz courtesy of New Orleans Convention and Visitors Bureau) 16

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Textile Association (ARTA) Member association whose mission is to create greater awareness and appreciation for reusable textiles.

www.americandrycleaner.com

4/18/19 10:18 AM

Visit us at Clean 2019, Booth 2657

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EXHIBITORS

2019

❏ American Trade Magazines

4645

❏ AMS Products/Object Design

4659

Publisher of American Coin-Op, American Drycleaner, and American Laundry News.

Custom-printed laundry and route bags; mesh laundry bags; barrier and impervious bags; cart covers; and other bags.

❏ Angeline Group Ltd.

Operating room textile and surgical apparel, including uniforms, incontinent pads, specialized garments, surgical drapes and other technical fabrics.

❏ ANKO

OEM drain valves and chemical dispensing pumps.

❏ AquaRecycle

Water recycling and dryer heat recovery systems.

❏ Aquawing Ozone Laundry

Specializes in creation, distribution and installation of POS systems and software created for dry cleaners, Laundromats, shoe repair and tailoring services.

3906

1028

1101

1643

4227

2664

Laundry Systems Ozone laundry systems.

1233

Linen Management Nonprofit trade association dedicated to the professional development of personnel involved in the textile care industry.

4215

1710, 1811

❏ BC Textile Innovations Inc. ❏ BCC Payments LLC

4868

Vending payments and credit card processing systems.

❏ BeCreative360

Marketing and promotions for dry cleaners.

❏ Beneficial Equipment Finance Corp.

Equipment financing/leasing.

❏ Biosan PAA

Peracetic acid formulations for sanitization and disinfection of laundry in commercial, institutional and industrial operations.

Vacuums, power sweepers, extractors, flooring machines and other equipment.

❏ Bobco Systems Inc.

Material-handling and garmenthandling equipment and systems.

❏ Boca Terry

1262

❏ Bootie Butler

1866

❏ BOWE Textile Cleaning GmbH

4252

❏ Braun

3521

❏ Brim Laundry

1831

❏ Brooks-Waterburn Corp.

1309

❏ Brown-Eyed Girl Textiles

4172

❏ Buckeye Pads and Covers

3873

❏ Bundle Australia Pty. Ltd.

4225

❏ Burkert Fluid Control Systems

3907

Manufacturer/supplier of bathrobes, towels, spa wraps, lounge chair covers and slippers to hospitality, healthcare, textile/linen rental and corporate gift industries.

Perc and multi-solvent drycleaning machines.

Batch tunnel washing, conventional washing, material-handling, drying, and finishing equipment.

4802

Wide variety of imported textiles for the textile rental industry.

3573

4273

❏ Bahnson Mechanical Systems

❏ BLC Textiles

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B

❏ B&C Technologies

❏ Bissell Commercial

Gown Specialists Nonprofit trade association for members specializing in wedding gown cleaning, preservation and restoration.

18

Automated tracking and distribution for uniforms, scrubs and linen.

Reusable incontinence products, including underpads, clothing protectors, diapers and briefs.

❏ ArtiClean Ozone

Padding, covers, insulation, parts and accessories for ironing and drycleaning machines.

❏ Autovalet Systems LLC

❏ Beck’s Classic

Construction Co. Design/build construction firm focused on the laundry industry.

❏ A13 Srl

2154

Industrial construction services.

1754

❏ Association of Wedding

❏ Automation Dynamics

Commercial washers, dryers, ironers, feeders and folders.

❏ ARCO/Murray National

❏ Association for

1209

Systems Flexible-bag packaging systems for industrial laundries and textile rental services.

Automated sorting, counting and weighing equipment for various laundry applications.

Systems - AWOIS Ozone laundry systems.

❏ ArbelSoft Inc.

❏ Automated Packaging

1820

1405

Machinery Co. Inc. Large-capacity washer-extractors and dryers; touchscreen control systems; OEM replacement parts and supplies.

Insurance services for Laundromats.

Productivity software for laundry operations.

1404

Water treatment process control, automation and filtration.

C

4926

4424

4643

❏ CACO Manufacturing Corp.

2564

❏ Calderon Textiles

1021

❏ Capital One

4205

❏ Card Concepts Inc.

1955

❏ Cart & Supply Inc.

1106

Coin laundry furnishings, including folding tables, seating, clothes-hanging racks, and custom bulkheads.

Distributes commercial linens to the textile rental, hospitality, cruise line and retail industries.

Credit card for businesses.

4625

1463

Automated card systems for Laundromats to handle cash collections, employee management, equipment service, and store marketing.

www.americandrycleaner.com

4/18/19 10:18 AM

20 YEARS LATER, MAXIMIZED SUSTAINABILITY . . . BY WAY of GREENEARTH CLEANING

In 1999, three dry cleaners, Jim Douglas, Jim Barry, and Ron Benjamin, founded GreenEarth Cleaning to provide an alternative to perc. Now, after 20 years, GreenEarth has evolved into a process that is recognized by landlords, garment manufacturers, insurance companies, regulators, and consumers as the most sustainable way to care for fabric. Our sincere thanks go to our GreenEarth Members worldwide, who daily provide their customers with quality service and the planet, its people, and their business with the care they each deserve.

JIM DOUGLAS, JIM BARRY, & RON BENJAMIN / GREENEARTH CLEANING FOUNDERS GreenEarthFoundersAd-CleanShowBooth.indd 1 ADC_Full Page.indd 1

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EXHIBITORS ❏ CBA Machines

Purchases and sells second-hand industrial laundry machinery.

2019 4611

❏ CDF Systems

4657

❏ CeraMem LLC

4758

Mat processing systems.

Ceramic membrane modules for water treatment applications.

❏ Chem-Tainer Ind./

Maxi-Movers Bulk delivery trucks, shelved exchange carts, tilt trucks, utility carts and bushel carts.

❏ Chevron Phillips Chemical Co. ❏ Chicago Dryer Co.

Flatwork finishing equipment, including separators, feeders, ironers and folders; data tracking technology.

❏ Chief Clean

Commercial janitorial dust mops and wet mops, handles and frames.

❏ Church & Dwight Co. Inc. Laundry detergents and chemicals.

1631

1166 3003

4511

4447

❏ Clean Cycle Systems

2603

❏ CleanCloud

Point-of-sale software systems for dry cleaners and laundry services.

4543

❏ Cleaner Business Systems

4243

❏ Cleaner’s Supply®

4542

❏ ClearToken

1467

Point-of-sale software systems for dry cleaners.

Wide range of drycleaning and laundry supplies and products.

Vended payment systems for Laundromats.

❏ CLM/Texfinity

Industrial laundry equipment, including feeders, ironers and batch washing systems.

❏ CM2W JSC

❏ Coin Laundry Association

Not-for-profit trade organization representing member laundry owners, prospective laundry owners, and equipment manufacturers and distributors.

❏ Colmac Industries

729

4405

American Drycleaner, May 2019

0519adc_p16-34.FINAL.indd 20

1243

4130

D

4311

Point-of-sale drycleaning software systems.

❏ Dark POS

4258

❏ Darman Manufacturing

1114

❏ Datamars Inc.

2255

Co. Inc. Cloth roll towel cabinets, paper roll cabinets, and towel winders and unwinders.

Radio frequency identification (RFID) products for textile identification markets.

❏ Columbia/ILSA

3943

❏ Commercial Coils Inc.

1734

❏ Davis Packaging

4415

❏ Computer Software

1213

❏ deister electronic GmbH

1162

❏ Computer Systems

4510

❏ Dexter Laundry Inc.

❏ Consolidated Laundry

2365

Machines Corp.

Drycleaning machines.

Architects Linen management and distribution software.

Point of sale software for dry cleaning, Laundromats, alteration, and shoe repair.

Machinery Industrial dryers, shuttle conveyors, and mat rollers.

❏ Continental Girbau Inc.

Vended, on-premise and industrial laundry equipment and solutions (booth 2021 focuses on vended laundry solutions, booth 2027 focuses on industrial and commercial laundry solutions).

2021, 2027

4349

❏ Creaset® Permanent

4655

Laundry and drycleaning pads and covers.

Crease Systems Garment creasing system.

❏ CryptoPay/WorldPay Card payment system for Laundromats.

Laundry wrapping equipment and wrapping film.

Electronic, RFID and mechatronic systems for security, logistics and supply chain markets.

Commercial washers, dryers, and laundry management systems for vended and on-premise laundries.

2227, 2536

❏ Diamond Chemical Co. Inc.

4431

❏ Dimmid Inc.

4272

❏ D.J. Giancola Exports Inc. ❏ Doxon Mfg. Co.

4612

❏ DropLocker

4324

❏ Drycleaning & Laundry

1442

❏ Duncan Fabricating

1766

Commercial laundry equipment parts.

❏ Covers Etc. Inc.

Institute Trade association representing member dry cleaners and launderers.

4700

❏ Cupron

4411

❏ Curbsidelaundries.com

1863

Wash and fold POS software for Laundromat owners.

20

❏ Dajisoft Inc.

Replacement coils for laundry and drycleaning equipment.

3265

Lint Filters Lint collection and exhaust air systems.

2665

Commercial laundry flatwork ironing equipment.

Garment finishers, automated soil sorting and counting systems, and garment presses.

❏ Clayton Industries

Equipment for industrial process steam generation.

❏ CMV Sharper Finish Inc.

Co. Inc. Coin laundry bulkheads and commercial appliance outlet centers.

1313

❏ Dunnewolt B.V.

730

❏ Dura-Cast Products Inc.

921

Rotomolded aundry and linen trucks, and storage tanks.

www.americandrycleaner.com

4/18/19 10:18 AM

Use it or lose it.

FREE HOT WATER!

The ELIMINATOR is a condensate and steam fueled water heater that provides substantial quantities of hot water, just from the wasted energy in your condensate and excess steam! Visit us at the Clean Show to learn more.

e us!

e Come s

2221

# Booth

SHOW CLEAN rleans New O

The Eliminator

Indirect Companion Odd Water™ System

Companion

Maximize EFFICIENCY. SAVE Money.

Hamilton Engineering’s EVO COMPANION water heaters are the ideal water heating solution for your laundry. They are compact, efficient, and they have no flow restriction, and will not limit the hot water supplied like tankless water heaters do. They also have the longest warranty in the industry at 10 years!

In poor water conditions, the INDIRECT COMPANION ODD WATER™ system eliminates scaling and other factors that contribute to premature failure of a conventional water heating system. Over time, operating costs are considerably less—with system operating efficiencies up to 95%!

Call 800.968.5530 www.hamiltonengineering.com

ADC_Full Page.indd 1

3/26/19 2:31 PM

EXHIBITORS

2019

❏ Dynaric Inc.

Plastic strapping and strapping equipment.

E

❏ EnviroForensics

Environmental consulting services.

❏ ESD

❏

EAM-Mosca Corp.

Automatic strapping machines.

4006

❏

Eastern Funding Offers loans to commercial laundry, professional garment care and other industries.

2305

❏ ECC Horizon

Environmental consulting and remediation company.

❏ Ecolab

Laundry detergents and chemicals; dispensing equipment; water and energy management; and real-time data management for large-scale, commercial laundry operations.

2843

❏ Ekostar Textiles

1057

❏

3343

❏ Encompass Group LLC

Manufacturer and marketer of reusable textiles, professional apparel, and disposable and single-use medical products.

❏

Energenics Corp.

Lint filters for dryer exhaust; cart-washing systems; and vacuum systems for lint collectors.

❏ Ensign Emblem

Emblems, screen-print transfers and direct embroidery for industrial uniform and rental uniform companies.

❏ Envirochem Inc.

Chemicals and detergents, specializing

22

1743

2657

❏ First Film Extruding

Drycleaning garment bags and film.

4143

❏ Eurotape BV

1659

❏ Evercare/Butler

4671

❏ Evoqua Water

4866

❏ EzProducts International Inc.

4312

Permanent tagless systems for textile labeling, heat-sealing clothing text and barcode labels to fabric; rope ties; hanger stands; and hanger equipment.

1366

❏ Fabricare Management

1409

❏ Forenta L.P.

3821

❏ Foster-Stephens Inc.

4211

❏ FRSTeam Inc.

4607

❏ Fujitsu Frontech

4106

❏ Fulton Boiler Works

2765

Feeding, folding and stacking equipment.

Drycleaning and laundry presses, shirt units, conveyors, and water chillers.

Wedding gown and garment preservation systems and supplies.

Garment and textile restoration for the insurance industry.

North America Retail point-of-sale terminals, self checkout systems, kiosks, radio frequency identification (RFID) tags, and currency-handling equipment.

Boilers and related equipment/systems.

❏ 4746

4635

Systems Computer software systems for dry cleaners and laundries.

❏ 3911

Fashion Seal Healthcare 1502 Manufacturer and provider of scrubs, lab coats, patient and ancillary apparel to hospitals and industrial laundries.

❏ Felins USA Inc.

2109

❏

4665

Tying, shrink-wrapping and banding machines and systems.

1047

3807

F

F-MATIC Inc. Odor-control and restroom hygiene products.

Felrap World Inc. Laundry wrapping equipment and supplies.

935

❏ Foltex

Technologies LLC Water and wastewater treatment products and services.

❏

American Drycleaner, May 2019

0519adc_p16-34.FINAL.indd 22

❏ Firbimatic

Drycleaning machines

❏ European Finishing

Self-adhesive products for surgical covering materials.

4621

Home Products Lint rollers.

❏ EDRO

Ellis Corp.

Open pocket and sideloading washerextractors, industrial dryers, conveyors for automation, water heating and heat recovery systems, and wastewater and ceramic filtration systems for recycling laundry water.

4664

3874

Equipment Tensioning equipment.

❏ Fibertech Inc.

Laundry trucks and utility carts.

❏ Euro Systems Corp.

2520

4247

Industrial washer-extractors, tumbler dryers, and ozone laundry systems.

Mechanical and electronic payment systems for the multi-housing, vended laundry, and arcade/ gaming markets.

4858

❏ Ecotex Ozone Laundry Technology Laundry disinfection systems.

in powder, liquid and solid laundry, housekeeping and warewash products.

1037

G

G.S. Manufacturing Aluminum material-handling systems, including laundry carts.

1301

❏ Garment Management

4521

❏ Gemu Valves

1154

❏ George Courey Inc.

1362

❏ GKC Corp. ❏ Golden Star

3872

Systems Automated assembly systems, heat-seal machines, automated uniform-delivery systems and automated coat-check systems.

Valves, and measurement and control systems.

Bedding, linens and textiles for hospitality, healthcare and other markets.

Dust/wet mops and microfiber cleaning products.

4656

www.americandrycleaner.com

4/18/19 10:18 AM

How Many Coin Laundries How Many Drycleaners Has Your Has Your Insurance Agent Handled?

Insurance Agent Handled?

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Skeptical? for yourself. yourself.

Skeptical? Call Call us us with with aa question question and find out for There’s more: We’re just three members of NIE’s team of experts. NIE has been handling fabricare insurance since 1915!

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................ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Quote Request . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Coin Laundry Location 1 ❑ Dryclean Plant DrycleanDrop Plant Store Location 1 ❑ Dryclean Location 1 ❑ Coin Laundry Dryclean Drop Store

Coin Laundry Location 1 ❑ Dryclean Plant DrycleanDrop PlantStore Location 2 ❑ Dryclean Location 1 ❑ Coin Laundry Dryclean Drop Store

Coin Laundry Location 1 ❑ Dryclean Plant DrycleanDrop PlantStore Location 3 ❑ Dryclean Location 1 ❑ Coin Laundry Dryclean Drop Store

Gross Sales

Long Storage Value HoursTerm of Operation Attended?

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0119adc_NIE.indd 1 ACO StandardPage.indd 1

12/3/18 1:40 PM 6/1/17 2:26 PM

EXHIBITORS

2019

❏ Gotli Labs AG

Production management system for laundry operations.

❏ GreenEarth Cleaning

Patented liquid silicone-based drycleaning solvents, with marketing/branding assistance.

❏ Greenwald Industries

Coin/card acceptors, smart card systems and payment apps for self-service laundries.

❏ Gurtler Industries Inc. Advanced detergents and specialty chemicals for the commercial laundry industry.

❏ Gusher Pump

4455

4201

1702

4925

❏ HJLite

4421

❏

1563

Flatwork finishing equipment.

Retro-reflective materials for personal protective equipment, apparel and activewear.

Hoffman Mint Laundry tokens.

❏ Hoffman/New Yorker

2864

❏ Hot Water Products

3803

Water heaters, hydronic boilers, steam boilers, solar thermal, combination heating applicances, tanks, pumps and accessories.

H

H-M Company Drain troughs, lint interceptors and related products.

❏ HamperApp

4369

On-demand laundry service.

❏ Hanel Storage Systems Automated vertical storage and sorting solutions.

4425

4531

❏ Harris Pillow Supply Inc.

4473

❏ Hartdean Ltd.

4744

❏ Hayikama

4567

Schneider GmbH

Towels and robes.

Industrial carpet cleaning systems.

❏ Healthcare Laundry

Accreditation Council Non-profit organization formed to inspect and accredit laundries processing reusable textiles for hospitals, nursing homes and other healthcare facilities.

4610

4173

❏ High Mark Manufacturing Inc.

1824

American Drycleaner, May 2019

0519adc_p16-34.FINAL.indd 24

2265

Designs RFID tracking systems.

❏ Inox Milton

736

❏ Irving Weber Associates

4451

❏ Isuzu Commercial Truck

1453

❏ Italclean Srl

4443

❏ Itsumi USA Inc.

4165

(IWA) Insurance services for dry cleaners, coin-ops, linen suppliers, commercial launderers and uniform rental.

Drycleaning and laundry equipment.

J

4102

❏

❏ Hutchinson Belt

4528

JENSEN USA Inc. Washing equipment, finishing systems, material-handling systems, and system software and process technology.

❏ Hydro Systems Co.

4321

❏ JiangSu Sea-lion Machinery

2103

❏ JLT Co. Ltd. ❏ J.P. Equipment Inc.

4372

❏ JS Fiber Co. Inc.

1265

Drive Systems Belt drive systems.

Chemical injecting, proportioning and dispensing equipment.

Sustainable fabric care technology.

I

❏ Imonex Services Inc. Coin acceptors and pay-by-phone systems.

❏ Independent Textile

1964

4564

1266

❏ Indy Hanger & Supply

4613

Enterprises Inc. Massage chairs.

Hospitality and healthcare bedding.

1566, 1567

❏ Industrial Gold Air

❏ Infinite Creative

1803

Industrial laundry equipment sales.

Rental Association (ITRA) Network of independent textile rental companies that promote informational exchange and education.

Galvanized wire hangers.

2621

Group (Corp.)

Compressors

❏ Heat Seal LLC Coin laundry bulkheads, drain troughs and furniture.

❏ Hurst Boiler

❏ Hydrofinity

❏ Hans-Joachim

❏ Innovative Management

Shirt finishing equipment.

Steam and hot water boiler systems.

2221

Pre-packaged hot water solutions.

4666

4465

Institutional towels, sheets, table linen, aprons, microfiber towels, and dry/wet mops.

1962

❏ InnoClean Corp.

of America Trucks.

❏ Hunt Textiles

❏ Hamilton Engineering Inc.

24

❏ HJ Weir Engineering

Pressing and finishing equipment for laundry and drycleaning facilities.

4105

Pumps.

❏

4854

4003, 4808

❏

K

Kaeser Compressors Inc. Compressed-air equipment.

1401

❏ Kannegiesser ETECH

3021

❏ Kemco Systems Co. LLC

2965

❏ Keycolour Inc.

4325

Washing, finishing and uniform processing systems; conveyor systems; production management software.

Water heaters, heat reclaimers, water recovery/reuse systems and water treatment systems.

Textile dyeing products.

www.americandrycleaner.com

4/18/19 10:18 AM

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EXHIBITORS

2019

❏ KioSoft Technologies LLC

4374

❏ Lavo Solutions

3672

❏ Kleen-Rite Inc.

4673

❏ LCT

4572

❏ Leebaw Manufacturing

3902

Solvent filter/purifier system.

❏ Kleen-Tex Industries Inc. Commercial and industrial mats.

4924

❏

2357

Kreussler Inc. Laundry, drycleaning and wetcleaning chemicals and detergents.

L

❏ Lac-Mac Limited

Reusable surgical gowns and drapes, and other healthcare apparel.

❏ Lapauw USA LLC

Flatwork finishing equipment, washer-extractors, garment finishing tunnels, cart washers, and more.

❏ Lattner Boiler Co.

Fuel-fired and electric boilers for dry cleaning and other industrial applications.

❏ Laundroworks Card Systems Card-based payment, control, and monitoring systems for multi-housing and vended laundries.

❏

Laundry Logic LLC Computer software and systems for textile rental.

❏ Laundrylux

North American supplier of Electrolux and Wascomat commercial laundry equipment.

❏ LaundryPass

Card payment/management system for Laundromats.

❏

Laundry-Trak Linen processing and tracking software.

❏ Lavatec Laundry

3805

❏ Maxi-Press Elastomeric Inc.

4601

❏ Maxon Lift Corp.

1025

❏ Medline Industries Inc.

1731

❏ Meese

1352

3811

❏ Memories Gown Preservation

1305

❏ M+A Matting LLC

4459

❏ Messe Frankfurt Inc.

1432

❏ Maestrelli Srl

2537

❏ Metalprogetti

2008

❏ Mevo Metzler GmbH

3165

❏ Leonard Automatics

2943

Garment finishing, small-piece stacking, cart washing, and pressing equipment.

❏ LG Electronics

720, 721

❏ Linen Tech

Laundry management software for industrial laundry facilities.

1365

❏ Low Cost Mfg. Co.

Parts for commercial washers and dryers.

1621

❏ 1300

M

M&B Hangers Wire garment hangers and paper products for drycleaning and textile rental industries.

Mats.

3673

Drycleaning and laundry equipment.

2642

4414

2343

2360

Direct fired water heaters, boiler stack economizers, and waste water heat recovery.

Membranes for water extraction presses; additional spare and special parts for other laundry equipment.

Broad spectrum of healthcare textiles and other healthcare products.

Bulk linen and laundry carts.

❏

4111

Main Street Hub Social media management services.

Export management company specializing in commercial and industrial laundry and drycleaning equipment.

Truck and trailer liftgates.

4402

Personal protective equipment and safety solutions.

Environmentally friendly wholesale gown cleaning, preservation, and pre-paid shipping.

Trade fair, congress and event organizer.

Automated systems for moving, handling, sorting and dispensing hanging and folded garments.

Wire hangers, and drycleaning and laundry products.

❏ Mainetti

4768

❏ Micross Automation Systems

1055

❏ Mamute Laundry ❏ Marina Textiles Inc.

4464

❏ Midwest Specialty Products

1112

❏ Miele Inc.

4121

❏ Milliken & Co.

1520

❏ Million Dollar Collar

1402

Garment hangers and garment packaging products.

2063

1146

❏ Magid 1267

American Drycleaner, May 2019

0519adc_p16-34.FINAL.indd 26

❏ MaxiMizer Systems

Material-handling carts, garment carts, shelving units, lift tables and other products.

Commercial washers and dryers.

Technology Inc. Continuous-batch washers, washer-extractors, dryers, flatwork feeders, ironers, folders, stackers, material-handling equipment, and other equipment.

26

4513

4850

❏ Klopp Coin Counters Coin counters, sorters and wrapper crimpers.

❏ Maxi Companies

Institutional linens for hospitality, healthcare, commercial laundries, linen rental, prisons, and other markets.

4468

4864

❏ Material Flow Systems

1113

Material-handling systems, including rail systems, conveyors and trolleys.

Disposable towel and wiper products.

Laundry care equipment and products.

❏ Maruso USA Inc.

Plastic garment hangers.

Laundry tracking software and systems.

Fabrics for tablecloths, napkins, placemats, aprons and tableskirts; dust control products; industrial and specialty textiles.

Placket stays for collared shirts.

www.americandrycleaner.com

4/18/19 10:18 AM

ADC_Full Page.indd 1

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EXHIBITORS

2019

❏ MIP Inc.

Reusable healthcare products, including bed linens, underpads, carts, bags, etc.

❏ Miura America Co. Ltd. Steam, hot water and modular boiler systems.

❏ Mobile Computing

Corp. Inc. (MCC) Software for linen and textile delivery optimization.

❏ Monarch Brands

Wholesalers and manufacturers of microfiber, commercial linen, institutional towels and wiper rags.

❏ Monarch Coin & Security Coin/token chutes, money boxes, locks and keys for coin laundry machines; bathroom locks.

2503

1762

❏ Movexx

4002

Drycleaning machinery.

N

❏ Naomoto Corp./Apparel

Association Trade association for professional garment/fabric cleaners and suppliers.

❏ National Combustion Co. Inc.

Tankless water heaters and boilers.

28

❏ Olin Corp.

O

4448

Chlorinated organics drycleaning solvent.

❏ OMNI Solutions

4501

Laundry chemicals.

1943, 2309

Otto Trading Inc.

P

Plastic strapping, steel strapping, strapping machines, strapping tools, and accessories.

❏ Paypont

4820

Cashless laundry payment system.

❏ PayRange

Mobile payment systems.

4305

❏ Phoenix Textile Corp.

1049

❏ Pivot.IO

1156

❏ Planiform Conveyors Inc.

1131

❏ Plexus Industries

1063

❏ Polypack GmbH & Co. KG

3965

❏ Pony SpA

3665

❏ Poseidon Textile Care

4557

❏ Positek RFID

2511

❏ Prime Capital Inc.

1758

❏ Pristine Collars

4774

Terry products, blankets, bedding, uniforms, microfiber, window coverings, cubicle curtains, furnitures, and design services.

Garments on hanger automatic sorters and monorail systems for commercial laundries.

1565

❏

2703

Pellerin Milnor Washer-extractors, automated tunnel washing systems, dryers, material-handling systems, and laundry computer networks.

Full automatic bagging machines for hanging garments; single and set packing; bundling systems; labeling systems; conveyor systems.

Garment finishing and pressing equipment.

Systems Wetcleaning equipment, parts and service.

RFID-enabled sorting and tracking software and systems for the textile maintenance industry.

929

❏ paystri

Customized payment solutions.

3903

1400

1031

Steam boilers, indirect-fired water heaters and related equipment.

1862

❏ Pepin Mfg. Inc.

1264

❏ Parker Boiler Co.

4764

4410

Image and identification products for uniform, garment and apparel industries.

Commercial laundry bags.

❏ Onnera Group

4824

❏ Penn Emblem Co.

Point of sale software for dry cleaners and laundries.

❏ PAC Strapping Products

American Drycleaner, May 2019

0519adc_p16-34.FINAL.indd 28

1504

4343

(NATCO) Water-heating systems.

❏ Navien Inc.

❏ NuMat Systems LLC

Rubber-backed floor mats, and mat repair and remanufacturing service.

4524

Garment lockers, hygiene products and storage products for textile and linen rental.

Lint rollers.

4814

Tankless water heaters.

❏ Penco Products Inc.

1321

❏ Noritz

❏

Machinery & Supply Co. Distributor for Naomoto irons, self-contained vacuum tables, and other finishing equipment; Hoffman pressing equipment; Koenig irons, mini boilers and automatic garment finishers; and Reliant fusing and laminating machines.

❏ National Cleaners

Laundry chemicals; chemical dispensing systems; wastewater treatment and recycling systems; and system controllers and software.

1158

1153

❏ Multimatic

4514

Insurance services for dry cleaners and coin laundries.

4766

❏ Morgan & Morgan Olson Compact push/pull assist to move carts.

❏ NIE Insurance

❏ Norchem Corp.

1165

Walk-in step vans.

4710

Cashless payment systems.

4301

❏ Moonsoft International

Microfiber products, cleaning towels, and mop pads and materials.

❏ Nayax

Independent equipment and specialty finance company.

❏

Q

Quietaire Cooling Inc. Industrial fans and commercial ventilation equipment.

1065

www.americandrycleaner.com

4/18/19 10:18 AM

Sankosha__Full_ADC_May 19_Layout 1 4/10/19 8:17 AM Page 1

OUR HISTORY

O

ur Founder, Mitsuyuki Uchikoshi began as a Dry Cleaner. Running a cleaning store, his eyes always went toward one thing – the pressing machines.

Eventually, he decided to become a finishing equipment press manufacturer.

This was the beginning of Sankosha Manufacturing over 40 years ago.

The Sankosha Dry Cleaning Store provided the inspiration to create new and innovative pressing equipment for future generations of our Industry.

Our State-of-the-Art manufacturing facility incorporates the latest in manufacturing technology for making the most reliable finishing equipment.

SHIRT FINISHING EQUIPMENT

EASY TO OPERATE • OUTSTANDING RELIABILITY • SAVES LABOR

LP-1300U Quadruple Collar and Cuff

LP-190U Double Buck Shirt Press

LP-690U-V3 Single Collar Cuff Press

LP-590U Single Buck Shirt Press

LP-685U MF-300U Double Collar Cuff Multi Garment Finisher

SANKOSHAUSA

1901 Landmeier Rd., Elk Grove Village, IL 60007 TOLL FREE: (888) 427-9120 • TEL: (847) 427-9120 • FAX: (847) 427-9634

http://www.sankosha-inc.com ADC_Full Page.indd 1

Booth #3829

4/10/19 9:26 AM

EXHIBITORS

2019

R

❏ R&B Wire Products Inc.

Industrial laundry and linen transportation equipment and products, including carts and trucks.

❏ R.L. Williams Co.

Restroom products for the uniform, linen rental and dust control industries.

❏ R.R. Street & Co. Inc.

Solvents, additives, stain removal agents and filtration products for laundry, wet cleaning and dry cleaning.

❏ R.W. Martin & Sons Inc. Laundry equipment sales, expertise, parts, and equipment remanufacturing.

❏ Railex Corp.

Garment and clothing conveyors, handling, and storage systems.

2420

❏ Riegel Linen Co.

1121

❏ Rochester Midland Corp.

1311

❏ Rome Conveyors

1663

❏ Rotational Molding Inc.

4566

❏ Royal Basket Trucks

1963

Broad range of hospitality, healthcare and institutional linens.

Water management programs.

1024

4221

1125

Conveyors and other materialhandling systems.

Linen and laundry trucks; material-handling products; liquid tanks.

Basket trucks and specialty laundry carts.

❏ Royal Blue Textiles

1201

❏ Ryco Conveyors Inc.

1662

Bedding, terry products and patient apparel.

4373

Design, sales and installation of material-handling systems.

❏ RAMCO Laundry

4401

❏

Rampi S.r.l.

Laundry chemicals and detergents.

4467

❏

Realstar USA Drycleaning machines.

3755

Machinery Inc. Commercial and industrial laundry systems.

S

❏ Reed Mfg. Co.

2405

❏

1104

Workwear and uniforms.

ReflectiveStripe.com/ Block Bindings & Interlinings Custom reflective striping for workwear.

❏

1032

❏ Renzacci SPA

Drycleaning machines, washerextractors, dryers and wetcleaning machines.

4860

Garment-pressing equipment and bagging machines.

❏ SEITZ, The Fresher

4535

❏ SEKO Dosing Systems Corp.

4631

Dosing pumps and metering systems.

❏ Select Risk Insurance Inc. 4233

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1110

dba Select Programs Insurance, risk management and business consulting services for the textile care industry.

❏ Senso Technics USA

Software for laundry production optimization.

30

3829

2303

Company Inc. Complete line of laundry and drycleaning chemicals.

❏ Shanghai Lijing Washing ❏ Shanghai Sailstar/

3155

❏ Shanghai Weishi Machinery ❏ ShinePay

3855

❏ Sigma Garment Films

4404

❏ Sigmatex-Lanier Textiles

1225

❏ Sintex

1030

❏ SmartBuy TK

4573

❏ SMC Corp. of America

4704

❏ SNA Manufacturing LLC

4565

❏ Softrol Systems

2855

❏ SonicAire Inc.

4313

❏ Spartan Chemical Co.

4011

❏ Spector Textile Products

1765

❏ Spindle

2611

Everstrong Commercial Sailstar: Washers, dryers, wetcleaning equipment, drycleaning machines, ironers, folders and feeders; Everstrong: Bags, bag stands, carts, trolleys, cart liners/covers and casters.

Digital payment system.

Garment film and flexible packaging.

Textile manufacturer for hospitality, commercial laundry, healthcare, and airline industries.

Foam hanger covers and shoulder guards.

System controls and management information solutions for the automation of industrial uniform and textile laundry facilities.

Cleaning and cooling fans for laundries and drycleaning plants.

Laundry detergents and chemicals.

4760

738

Machinery Mfg. Co. Industrial laundry equipment.

Uniform sales for employee apparel programs.

❏ SanMar

Apparel and accessories.

4113

Rennco LLC Laundry bagging and packaging equipment.

❏ Sanitone by Fabritec

❏ Sankosha USA Inc.

❏ Rema Dri-Vac Corp.

Air vacuum units, boiler feed systems, blow-off separators, boiler feed pumps, storage tanks and condensate systems.

4810

2409

SpyderWash Electronic payment acceptance technology, drop coin meters, and other accessories.

Wide range of textile products for the textile rental, healthcare and hospitality industries.

❏ San-Ai Industries Inc. Professional drycleaning detergents, wetcleaning soaps and spotting chemicals as well as restoration and shirt laundry products.

❏ Setomatic Systems -

Laundry bags and other textiles.

Operations management software for commercial laundries.

4800

www.americandrycleaner.com

4/18/19 10:18 AM

2019 Clean Show

Booth 4521

INTRODUCING :

24 7 EXPRESS Dry Clean at Your Convenience

LABEL MAKER For Automatic Bagging Systems

CLEAN come see our new products AT

2019 JUNE 20 - 23

NEW ORLEANS, LA

(501) 420-1682

garmentmanagement.com

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EXHIBITORS ❏ SPOT Business Systems

Computer software and systems for drycleaning operations management.

❏ Springboard

Suite of cloud-based tools for laundry pickup/delivery services.

❏ Springpress

Spring padding, waxes and cleaners for ironers.

❏ SRS Conveyors

Turn-key garment materialhandling solutions.

❏ Stahls Hotronix Heat presses.

2019 2002

❏ Tagitron

T

RFID tracking for the textile industry.

2264

❏ Tap Laundry

1363

❏ TBR Associates

1353

❏ Tecni-Quip Carts

2603

Computer software to automate laundry operations.

1408

Custom-tailored consulting and management coaching services.

1667

Aluminum, stainless and fiberglass laundry carts.

4400

❏ Standard Change-Makers Inc. 1221

925

❏ Texas Automation Products

4327

❏ Texas Microfiber Inc.

1466

Heat-sealing machines and accessories.

Currency change machines.

❏ Standard Textile

3364

❏ Starchup Inc.

4804

Healthcare, hospitality and institutional textiles and apparel, and linen management services.

Digital ordering and route management software for dry cleaners and launderers.

❏ Storms Industries Inc.

Flatwork ironer textiles and supplies, cleaners and belting; sling bags; cart covers; filtration and dust-control products.

2261

❏ Striem

4367

❏ Stry-Lenkoff Co.

4406

❏ SUDSY Vending Supplies

1763

❏ Sumal

4505

❏ System Laundry

1666

Stock tags, labels and business forms for the laundry/drycleaning industry.

Broad range of coin laundry products and supplies.

Management Co. Laundry/linen service.

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1020

❏ The Huntington Co.

4553

❏ TheLaundryList.com Inc.

1043

❏ Thermal Engineering

2161

❏ Thermopatch

2403

❏ Thomaston Mills

1263

❏ Thornell Corp.

4004

❏ Tide Dry Cleaners

4265

❏ Tingue

1354

Abrasion-resistant release coating for dryer panels.

Franchisor of Martinizing Dry Cleaning and Certified Restoration Drycleaning Network.

Used industrial laundry machinery; plant design and installation services; energy efficiency studies. of Arizona Inc. Wastewater heat reclaimers, heat-recovery systems, shaker screens, water heaters, storage tanks, pumping systems, ceramic filtration systems and other products.

Textile and garment identification products and systems.

1543

Trades Association Trade association representing manufacturers and distributors of laundry and drycleaning equipment and supplies.

Computer software systems for the textile rental industry.

1462

Solids interceptors, oil separators and chemical waste tanks.

❏ Textile Care Allied

❏ Textile Technologies

❏ Streamline Solutions

Recyclable soiled-linen bags, laundry hamper stands, laundry supplies, medical supplies, medical cart covers, disposable cart liners and other products.

Microfiber and cotton finished textiles, including cloths, mops, linens, cotton terry towels, woven cotton and polyester roll goods, and finished goods.

❏ The DECC Co.

Bed and bath linens for the hospitality, healthcare and institutional markets.

Odor elimination products.

4714

Drycleaning business franchise.

Laundry textiles, parts, supplies, remanufactured equipment, and rigging services for industrial laundries.

Ever-Everland! Find the questions to the day’s missing answers, or vice-versa, in the ethereal, otherworldly Music Box Village, where musicians and performers try out experimental art in a unique setting! Open to public Saturdays and/or Sundays only. Check the musicboxvillage.com website for updates. (Photo by Zack Smith courtesy of New Orleans Convention and Visitors Bureau) www.americandrycleaner.com

4/18/19 10:18 AM

We Find Funds. We Clean Up. You Stay Open.® Turning environmental liabilities into assets

enviroforensics.com EnviroForensics-American ACO StandardPage.indd 1 Drycleaner-Ad.indd 1

866-888-7911

We’re a full-service environmental consulting firm that has cleaned up more dry cleaning sites than any other firm in the USA. We’re the only firm that focuses on finding the money to pay for investigation, cleanup, and legal defense.

We restore the value of your property while protecting you from regulatory and legal issues.

Stop by our Clean Show booth #4664 3/7/19 3:16 9:56PM AM 3/7/19

EXHIBITORS

2019

❏ Tolon Global Makina

3355

❏ VEIT

3865

❏ Wesvic Systems

4667

❏ Trevil America Inc.

4021

❏ Vend-Rite Mfg. Co. Inc.

1921

❏ wh Münzprüfer Dietmar

1657

❏ TRSA, the Association for

1533

❏ Whirlpool Corp.

3602

❏ White Conveyors Inc.

1501

❏ Williamson-Dickie Mfg.

4916

❏ Winona Services

4922

❏ WonderWink

1500

❏ Woodbine Products Co.

1067

❏ World Trading Co. Inc.

4773

❏ WSI

1553

San. ve. Tic. A.S. Apparel/garments.

Professional ironing equipment and electric steam generators.

Linen, Uniform & Facility Services Trade association representing the textile services industry.

U

❏ U.N.X. Incorporated

Commercial laundry chemical products and dispensing systems for domestic and international markets.

❏ U.S. Jaclean Inc.

Personal massagers and massage chairs.

❏ Union Drycleaning Products Drycleaning machines.

❏ Unipress Corp.

Shirt-finishing machines, and laundry and drycleaning equipment.

❏ UniSec Div. of

1143

1655

3143 3743

❏ United Soybean Board ❏ United Textile Distribution

4365

❏

1736

❏ Unitex International Inc. Distributor of cotton, microfiber and spun table linen textiles.

❏ Utilimaster

Walk-in vans, parcel delivery vans and truck bodies.

V

❏ Valmet ❏ Vega Systems USA 34

4652

❏ Venus Group

1509

❏ VF Workwear

4525

❏ Vintex Inc.

1130

Workwear.

❏ Vita Microfiber

❏ Voltea

Water/wastewater treatment.

❏ Wasatch Co.

W

Textile products for hospitality, food service and healthcare industries.

Point-of-sale system for Laundromats.

❏ Washin Jax 4101

Agitation system designed to reduce laundry detergent usage while boosting cleaning.

❏ Webb & Son Sewing 1755

Preservation Co. Gown preservation services.

1410 2142

732

Workwear.

Towel and tissue products for textile rental companies, plus related training and marketing services.

Healthcare apparel.

1109

Hand-care products.

Textiles for the hospitality, institutional, healthcare and home markets.

4661

2165

4256

Wash-aisle chemistry, wastewater treatment, specialty chemicals, dispensing technology, and information systems.

❏ YAC Japan

Y

Laundry and drycleaning equipment.

❏ Yamada 2364

Machine Sales Inc. Sewing machines and after-market products and services for the sewing industry.

❏ Wedding Gown

Commercial washers, dryers and specialty products under the ADC, Maytag® Commercial Laundry and Whirlpool® Commercial Laundry brands.

Automated garment-sorting, storage and distribution systems.

International LLC Microfiber mops and cloths, wet mops, dry mops, and related products.

❏ Wash-Dry-Fold POS

American Drycleaner, May 2019

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4212

Tablecloths, napkins, aprons, sheets, towels, hospital linens and chef apparel.

Automated counting and real-time performance feedback system.

Trenner GmbH Cashless payment systems.

❏ Vending.com

Launderable barrier fabrics.

New York Machinery Drycleaning machines.

United Wire Hanger Corp./ UWH Industries Wire and plastic hangers and related paper products for the uniform rental, drycleaning and apparel industries.

Soap venders, bag venders, snack/drink venders, coin laundry signs, plastic laundry bags and drop-off bags.

Snack, beverage, cold food, frozen food and non-food merchandisers.

3565

Dust control products, table linen, bed linen, towels, hangers, aprons and other products.

Garment finishing equipment and related systems.

Air-operated diaphragm pumps.

❏ Yamamoto Japan Inc.

Washer-extractors, combination washer/extractor/dryers, and small-piece folders.

4550

Z

❏ Zecron Textiles

Direct importer and distributor of institutional textiles, primarily to the linen rental industry.

4065

1132 2556, 3765

4822 ADC

www.americandrycleaner.com

4/18/19 10:55 AM

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SMRT Systems • (415) 612-9885 • SMRTSystems.com • sales@smrtsystems.com • 1844 Belles St. San Francisco, CA 94129

ADC_Full Page.indd 1 ADC August 2018.indd 1

8/9/18 1:00 PM 8/9/18 10:39 AM

At SMRT systems

We Get it At the heart of SMRT, we are a dry cleaner. It’s the reason we created our software in the first place: To solve the everyday problems we ran into at our own business.

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8/10/18 8:19 AM 8/9/18 5:42 PM

Decades-long connection coming to end for event manager John Riddle, shown above.

Story and photo by Bruce Beggs

P

resident John Riddle and his staff at longtime Clean Show management firm Riddle & Associates are experiencing many “lasts” in the days leading up to Clean 2019 in New Orleans.

You see, Germany-based trade fair organizer Messe Frankfurt recently purchased Clean from the five associations that have sponsored the show for decades. The New Orleans show in June will be the last managed by Riddle & Associates, which has overseen the every-other-year event under contract since 1992.

John Riddle’s personal involvement in assisting with Clean dates back to 1981.

We visited Riddle, 78, in his Atlanta offices in late March to talk about the upcoming show, but also took the opportunity to quiz him on his storied past and to find out what he’s planning in semi-retirement.

“We had a great show in ’17 in Las Vegas, and New Orleans is right there with it right now,” he says. “Based on what I know and the years I’ve done this, I’m going to say that we can look for a good show, and, as always, you can come and actually see equipment work.”

Riddle says that aspect of the show is unique, due to the costs of shipping, setting up, and operating laundry and drycleaning equipment in a convention setting.

“We have … our package plan for exhibitor services (and) is such that it has enabled the exhibitor to actually come and operate his equipment in a cost-effective manner so that the attendee gets the advantage of that.”

Among the trade media that publicize and cover the Clean Show, Riddle is well-known for shedding a tear or two in appreciation during the press reception that is a fixture as soon as the exhibit floor closes on the opening day.

So, if he’s already prone to becoming emotional in that setting, how will he react knowing that it will be the last time he’ll greet the media at Clean 2019?

“It is an emotional thing for me to acknowledge the fact www.americandrycleaner.com

0519adc_p39,40,65.FINAL.indd 39

that this will be the last show that I do,” Riddle says. “I hope it won’t be the last I attend but this will be the last one in which I am in charge of it. I’ve been blessed to have been involved in this great industry since 1981.”

Riddle’s age and his desire to spend more time with family played significant factors in deciding that it was time to step aside and enjoy his golden years in a trout stream or on a golf course instead of on a show floor at 5:30 in the morning. “We all have to say, ‘It’s time.’ I think it’s time for me particularly to do that. It’s been an honor for me and for everybody in our organization to be associated with such great people.”

CIRCLING THE BASES Organizing a trade show requires relationship-building and teamwork, both of which have been at the heart of Riddle’s personal and professional growth.

He grew up in the cotton mill town of Kannapolis, N.C., the youngest son of a police officer and a 1st grade school teacher. You “made your own fun” in those days, he recalls, and he was drawn to team sports, especially baseball.

In fact, he dreamed of playing professionally someday.

After graduating high school, he left home to attend Mars Hill Junior College and later Campbell College. At Mars Hill, he was an All-Conference and All-American first baseman in 1956 and 1957 (he was named to the College’s Hall Fame in 1988).

At a time when there were only 16 teams in Major League Baseball, Riddle was signed by the Baltimore Orioles as a center fielder in 1962. After four years, he was traded to the Chicago White Sox organization.

“I had the chance to play for (managers) Earl Weaver, Billy Hunter, Cal Ripken Sr.,” Riddle recalls. “I played with Lou Pinella, Jim Palmer, Mark Belanger, Davey Johnson, a number of people that some will know and some won’t know.” (continued) American Drycleaner, May 2019

39

4/17/19 3:35 PM

As a 21-year-old rookie playing for Bluefield, he slugged 16 home runs and drove in 61 runs in just 66 games, earning him Appalachian League All-Star honors.

Working his way up, he also earned All-Star nods in the Class A California and Class AA Eastern leagues.

“If you ever saw (the movie) Bull Durham, you saw what minor league baseball was like,” he says. “Even when I got into Triple-A ball, we got out of yellowback school buses and old Greyhound buses, riding all over.

“There’s no time you can imagine, being with a group of guys at 2 o’clock in the morning, riding in a bus on a highway somewhere, dark, not a care in the world, and you’re going to go play a baseball game. That’s strong.”

But with so few MLB roster spots available, an Achilles injury that occurred on the base paths, and other circumstances, he never made it to the “Show” … as a player.

FRONT OFFICE FOUNDATION Riddle had done some offseason work for the Atlanta Braves, which had relocated there from Milwaukee in 1966: “I was part of a team of ballplayers that were in the area who helped sell season tickets, did some PR for them.”

With a wife and a young son at home, he decided to leave his playing days behind and pursue a career of some sort. One day, he visited some friends at the stadium and left there as the Braves director of operations.

“I told the gentleman who hired me, a good friend of mine, ‘I don’t know anything at all about operations of a stadium,” Riddle says. “We laughed, we cut up, and he said, ‘Don’t worry, we’ll teach you.’”

From there, he was promoted to director of advertising sales, plus he was promotions director for the newly formed Atlanta Chiefs soccer club owned by the Braves.

He left there in 1975 to become the general manager of the Atlanta Convention & Visitors Bureau.

“I had the No. 2 position there. My job was to run the Convention Bureau on a daily basis. It’s a big promotion, in multiple ways, of a municipality.”

He left the CVB after about two years. “I had a retail store in downtown Atlanta in Peachtree Center. It was called Terminus Gift Shop,” Riddle recalls. “It was the first store in Atlanta in which Georgia artisans had an outlet.”

At a regional art festival, Riddle met Xavier Roberts, who was creating soft sculpture dolls he called “The Little People,” dressing them in used children’s clothing and offering them up for “adoption.” Riddle asked if his gift shop could become an “adoption center”: “I was No. 1.

People went absolutely nuts over this. … That put Terminus Gift Shop, really, on the map.”

Soon thereafter, Coleco licensed the doll line as the Cabbage Patch Kids that caused shopper riots in the early ’80s and have delighted children and collectors for years.

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American Drycleaner, May 2019

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Another unique endeavor for Riddle was rodeo promotion. With a friend he’d met through Terminus, he became interested in roping cattle: “I was 42, got on my first horse in a long time, and the bug bit me.”

Riddle was at an Atlanta restaurant one day when a friend, Spurgeon Richardson, then the president of Six Flags Over Texas, spotted him in his Western garb. The two got to talking and Richardson asked Riddle if he could produce a rodeo for the amusement park. Despite having no such experience, he said yes.

“Then, the journey began to find a stock contractor,” Riddle says. “And we did, Preston Folks. We produced rodeos for Six Flags for nine years. Sometime, if you really want to have some fun, we’ll talk about the day we were putting bulls in the arena to feed them for the performance the next day and they got out.”

In the years since, Riddle has learned that it’s much easier to rope attendees than steers.

THE EXHIBITION GAME When he worked at the Atlanta CVB in the mid-1970s, he booked a National Association of Music Merchants show for the new Georgia World Congress Center. Right before the event, and after Riddle had left his CVB post, a tourist robbery turned fatal had the city on edge and visitors leery of coming to Atlanta.

“A number of my friends that I had met when I was at the Bureau called and asked if I could do some things to help them. They wanted me to have meet-and-greets at the airport, be on the show floor and help the exhibitors know that the associations were really after their best interests. I did.”

Impressed by his performance, the Music Merchants asked if he’d come to California and offer the same services. He agreed, and soon he was helping manage shows for several associations and groups around the country.

“All of a sudden, all of the things I’ve got at home, I’m on the road, trying to make people happy on a trade show floor,” he says.

One day, Riddle received a call from Ward Gill, who was executive director of the Car Wash Association and Coin Laundry Association. Their trade show was coming to Atlanta in 1981. They’d sell it but wanted him to run it: “I said I would, and I have been with the Clean Show ever since.”

He served the every-other-year event in that way until the opportunity to manage the whole thing came up.

“In ’92, they wanted to put the show out to bid for a management company,” Riddle remembers. “They asked me if I wanted to bid. I said yes. There were, I think, seven management companies and fortunately Riddle & Associates won that bid, and it’s been a blessing ever since.”

Riddle admits that the first Clean Show for which his firm was fully responsible (continued on page 65) www.americandrycleaner.com

4/17/19 10:58 AM

Wet Cleaning is the New Dry Cleaning

“

Wet cleaning is better & faster than dry cleaning. We wet clean anything from wool suits to wedding gowns.

”

— Gary Heflin, Owner, Perfect Cleaners

Poseidon offers innovative programmability for complete control over every conditional aspect of the wet cleaning, drying and ironing process.

That’s why professional fabricare operations rely on Poseidon equipment to perfectly wet clean the most delicate items including tailored wool suits, cashmere sweaters, silk wedding dresses, and so much more!

CALL 800-482-3400 FOR A COST ANALYSIS OF DRY CLEANING VS. WET CLEANING IN YOUR FABRICARE BUSINESS!

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CARE

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VISIT US AT CLEAN SHOW BOOTH #4557

4/9/19 4/9/19 2:14 3:27 PM PM

EDUCATIONAL SESSIONS

Thirty class sessions across four days at busy Clean ’19 New Orleans

T

hirty hours of educational sessions — all included as part of Clean Show registration — will be spread across the fabricare event’s four days at the Ernest Morial Convention Center, June 20-23, in New Orleans.

Joe Ricci, Clean ’19 Executive Committee Chairman, and President of TRSA, the association for linen, uniform and facility services, says this about class sessions over the four days of the Clean Show: “While the Clean Show is definitely about the products and services on the floor, the sponsoring associations, both collectively and individually, create educational content and networking opportunities that enhance the value of the event.”

The 30 educational sessions run across four days of Clean ’19. They offer industry perspectives, idea-sharing,

and a chance to hear new voices, as Ricci explains: “Drycleaning, vended laundry and linen and uniform services professionals that attend the Clean Show benefit from time away from operational and customer demands to focus on strategic investments and innovations.”

Note that the individual educational opportunities begin Thursday morning, on the first day of the show, and there are also general sessions Thursday through Saturday afternoons at Clean ’19, with the sessions wrapping up Sunday morning, the last day of the show.

Mary Scalco, DLI CEO, adds, “This year there are more educational opportunities and events on the show floor then ever before. And for the first time, Clean Show sponsors have joined forces to bring top notch speakers to pro(continued) vide more business-focused education.”

The Clean ’19 educational program will feature 30 hours of class sessions across all four days of the Clean Show at the Ernest Morial Convention Center in New Orleans June 20-23. This photo is from a TRSA-sponsored session at the last Clean Show held two years ago. (Photo by Tim Burke)

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www.americandrycleaner.com

4/17/19 10:42 AM

Join our not-for-profit trade association with members in eight countries: • exclusive marketing areas • gown care labels referring brides to you • trademarked logos distinguishing you from ordinary dry cleaners • powerful Internet wedding-venue partnerships and marketing materials • training and technical support including National Training Center • annual marketing conference

Visit us at Booth 4215 Appointments available.

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4/1/19 11:41 AM

EDUCATIONAL SESSIONS THURSDAY, JUNE 20

u 8 a.m. to 8:55 a.m. Room: 238-239— Customer Migration, sponsored by Association for Linen Management (ALM).

Transparent usage data and a solid plan is critical to a smooth transition from one textile services provider to another.

What happens when the exiting textile services provider is not forthcoming with data? How do you handle surprises that have a significant impact on the terms of the agreement? u 8:30 a.m. to 9:30 a.m. Room: 255257— Protecting Your Customer, Employee and Business Assets Through New and Improved Contracts, sponsored by Textile Rental Services Association of America (TRSA).

Join attorney Scott Kamins to get a review of the most updated law, contract terms, developments and strategies when it comes to drafting, enforcing and defending contracts with customers, employees, vendors and others. u8:30 a.m. to 9:30 a.m. Room: 243-245 — No Bad Days: Positive Attitude Is Everything, sponsored by Drycleaning & Laundry Institute (DLI).

If you allow yourself to have a bad day, you LOSE! NO BAD DAYS is a philosophy and mindset. Learn how to set your attitude up for success by rolling with the punches and finding opportunities where others see obstacles.

and an HACCP assessment of the environment. Learn about the proper management of airflow, pressure differentials between spaces, temperature control, surface cleanliness, and lint and dust control. u2 p.m. to 3 p.m. Exhibit Hall — Social Media Marketing and Measurement. General Session. u3:30 p.m. to 4:30 p.m. Exhibit Hall — Workplace Risks of Legalized Marijuana? General Session.

Whether for medicinal or recreational purposes, legalized marijuana use creates new concerns for employers.

Questions are plentiful when it comes to assessing impairment, the ADA, workers’ compensation, and drug testing.

Find out what rights you retain as well as where your responsibilities lie with keeping your operation safe and your performance high.

FRIDAY, JUNE 21 u8 a.m. to 8:55 a.m. Room: 238-239 — Are You a Trusted Advisor? New Role of Sales, sponsored by ALM. Customers are becoming more savvy, which means sales professionals must “up their game” to build credibility and relationships. Listen first and discover textile care customer needs and weaknesses, then show them how you will deliver solutions and improve their operations for years to come.

u8:30 a.m. to 9:30 a.m. Room: R6-R9 — Laundries Connecting Communities, sponsored by Coin Laundry Association (CLA).

This important opening session will feature the initiatives of the LaundryCares Foundation which aim to provide early childhood development and literacy support to the families who support our businesses. Learn how to connect with your community to benefit those families – and the profitability of your laundromat.

u8 a.m. to 9 a.m. Room: R6-R9 — Laundromat Lifecycles: Planning for the Future, sponsored by CLA. Like every small business, laundromats must navigate the lifecycle of the business successfully to ensure longterm success. Understanding the key considerations of that cycle will be the focus of this session which will explore equipment replacement, lease negotiation and planning – as well as tracking the present-value of the business. Make sure that you are maximizing your success throughout the lifespan of your laundromat investment.

u9 a.m. to 10 a.m. Room: 238-239 — Preventing Microbial Growth and Infection in Laundry Facilities, sponsored by ALM. Improve the overall cleanliness of your laundry by identifying and blocking key avenues of microbial contamination using applied microbiology techniques

u8 a.m. to 9 a.m. Room: 255-257 — Venture Capital and Private Equity, sponsored by TRSA. Discuss pros and cons of debt versus equity financing and evaluate the various financing vehicles. Decide if potential growth is substantial enough to merit an effort to seek sufficient capital.

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u8 a.m. to 9 a.m. Room: 243-245 — What First Impression Does Your Website Make? Sponsored by DLI. Does your website provide the same amazing experience people get when they walk in to your store? Can they find answers to their questions? Can they request or receive services after hours?

Hear how to improve your website’s performance and impress your customers even when you are not around. u9 a.m. to 10 a.m. Room: 243-245 — Are Your Marketing Methods Changing with Your Clientele?

Sponsored by DLI. Hear how a successful cleaner has evolved his marketing techniques to attract the growing new wave of consumers. The reality is your customers are changing whether you are or not.

So now is the time to future-proof your customer base. u9 a.m. to 10 a.m. Room: 342 — ARTA Study Shows Peracetic Acid Kills C.diff Spores, sponsored by the American Reusable Textile Association (ARTA).

The American Reusable Textile Association (ARTA) will present the results of a study designed to determine whether the laundry process using a tunnel washer will adequately kill C.diff spores. One of ARTA’s researchers will share results from the study using Peracetic Acid and answer questions from the audience. u9 a.m. to 10 a.m. Room: R6-R9 — CLA Connect LIVE: Interactive Idea Exchange, sponsored by CLA. Building on the popularity of the association’s online forum, this session will bring those valuable interactions to life in this interactive session. Come meet some of your favorite online contributors in a live setting while gathering the tips and tricks of the trade to propel your laundromat business forward. Make sure your visit to New Orleans pays off by networking with your most successful peers. u9 a.m. to 10 a.m. Room: 255-257 — Labor Law and Compliance: Current Issues and Trends, sponsored by TRSA. Hear about the newest trends in employment law to watch for in 2019 and how you can help ensure your organization adheres to current and future changes. Get solutions to the latest HR and OSHA regulatory and compliance issues. (continued)

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EDUCATIONAL SESSIONS u9 a.m. to 10 a.m. Room: 238-239 — New Textile Technologies for Infection Prevention, sponsored by ALM. An increasing number of studies show that healthcare-associated infection rates may be improved by adding antimicrobial textiles to hospital infection prevention efforts. We’ll review and discuss the range of available antimicrobial products and technologies, discuss evaluation criteria, and the impact of any process changes on hospitals and laundries. u2 p.m. to 3 p.m. Exhibit Hall — Helpful Business Apps – Beth Z – Your Nerdy Best Friend. General Session. u3:30 p.m. to 4:30 p.m. Exhibit Hall— Secrets to Chick-fil-A Hiring & Training for Exceptional Customer Service. General Session.

SATURDAY, JUNE 22 u8 a.m. to 9 a.m. Room: 243-245 — Customer Service: Being Good is Not Enough, sponsored by DLI. Customers expect the finest service and today’s market offers them plenty of choices for their clothing service needs.

Wow them with service above and beyond their expectations to keep customers coming back for years to come. u8 a.m. to 9 a.m. Room: 255-257 — TRSA Certification: Hygienically Clean, Clean Green, Certified Professional Laundry Manager (CPLM), sponsored by TRSA. Build customer confidence and offer your company a competitive advantage with TRSA’s Clean Green and Hygienically Clean Certification programs. Learn how your company can meet these rigorous standards and quantifiable measurements including inspections and testing. Speakers will also share info on earning TRSA’s Certified Professional Laundry Manager (CPLM) designation. u8 a.m. to 9 a.m. Room: R6-R9 — Wash-Dry-Fold 2.0: What’s Next for Full-Service Laundry? sponsored by CLA. The incredible consumer interest in “outsourcing” the weekly laundry chore is changing the way our business works – and will continue to disrupt the model into the foreseeable future. This session will feature the leading innovators in the

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space talking about what we should expect next with wash-dry-fold and commercial accounts with an emphasis on the processes and technologies to which you must adapt in the immediate future. u8:30 a.m. to 9:30 a.m. Room: 238239 — Consistent Benchmarks for Competitive Analysis, sponsored by ALM. If you don’t keep track of where you’ve been, where you are, and how you stack up, how will you get to where you want to be? Participation in sound benchmarking initiatives provides a roadmap to operational success. Learn how solid, compatible data can lead to improved efficiencies and superior quality. u9 a.m. to 10 a.m. Room: R6-R9 — Due Diligence: Preparing to Buy (or Sell) Your Next Laundromat, sponsored

by CLA. Buying (or selling) a small business is a complex and challenging endeavor that nearly every laundromat owner will encounter at some point in their laundry career. Begin the important preparation process for your next acquisition (or opportunity to sell) with this session focused on both what you can do to make your business more valuable to an educated buyer – and how to get the best price when you’re ready to add your next location. u9 a.m. to 10 a.m. Room: 342 — LCA Data and How to Use LCAs to Help Convert Client to Reusables, sponsored by ARTA. A panel of operators and a researcher from Environmental Clarity will share the newest LCA data on incontinence pads and tangible examples of how to use LCA data to convert clients to reusable textile items. ARTA has completed and published three peer-reviewed LCAs to date on: surgical gowns (AORN), isolation gowns (APIC), and cleanroom coveralls (IEST). u9 a.m. to 10 a.m. Room: 243-245 — Tips for Entering the Wash Dry Fold Market, sponsored by DLI. In today’s economy, drycleaning isn’t enough. Customers expect you to offer a full spectrum of services.

Diversification into wash-dry-fold is a natural fit for dry cleaners. Hear how one expert is running a booming business in this expanding service. Wash,

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Dry, Fold and Succeed! u9 a.m. to 10 a.m. Room: 255-257 — Top OSHA Violations and New TRSA Safety Certification Program, sponsored by TRSA. Learn about the most common OSHA workplace safety violations and how to avoid them. Get details on TRSA’s newest certification to gain recognition for your company’s Safety and Health programs and enhance your company as an employer and as a service provider. u1 p.m. to 2 p.m. Exhibit Hall — Tips for Entering the Commercial Laundry Industry. General Session.

There are pros, but also cons that come along with tackling a market you’re unfamiliar with. Hear from industry experts on the best place to start if you’re interested in entering the linen, uniform and facility services industry to determine if it’s the right move for you. u3:30 p.m. to 4:30 p.m. Exhibit — Hall #NotHere: Sexual Harassment Prevention. General Session.

Given the heightened awareness of unwelcome sexual conduct, give your policies a check-up and ensure current concerns are addressed such as fear of reporting by migrant workers, cultural differences in acceptable behavior, how to respond to claims, and more.

SUNDAY, JUNE 23 u8 a.m. to 9 a.m. Room: R6-R9 — Introduction to Laundromats for Investors, sponsored by CLA. For those interested in becoming firsttime laundromat owners, don’t miss this session that will walk you through the basics of owning a laundry. Tap into the association’s decades of experience to learn whether laundromat ownership is a good opportunity for you. u9 a.m. to 10 a.m. Room: R6-R9 — Top 10 Secrets First-Time Laundromat Owners Must Know, sponsored by CLA. Why reinvent the wheel? Start your journey into laundromat ownership armed with the keys to success. Learn from those who’ve gone before you and are willing to share their mistakes and lessons learned. Knowing these secrets will cut your learning curve down to size and help you get started on the right ADC path to profitability.

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Ten ways to make the Clean Show work for you

Join in the discussion and have some fun, says Clean ’19 show management firm Riddle & Associates in their Tips from the Show Floor. Talk it over with friends, as these two were doing at the last Clean Show two years ago. This is Ellen Rothmann of the Tuchman Advisory Group and American Drycleaner editor Tim Burke chatting. (Photo by Tim Burke)

T

he Clean Show is the fabricare industry’s place to meet and greet, connect with friends and business partners, learn about new equipment and technology, and get some fresh ideas.

The show is only held every two years, so you want to get as much as possible from the experience. Advance planning can give you a solid return on your investment of time and money and help keep your business running smoothly.

Riddle & Associates offers you ten tips on how to get the most out of your Clean ’19 experience: 1. Set specific goals. What do you want to accomplish?

Is it purchasing or upgrading equipment, learning about new technologies, finding a solution to a business problem, or interacting with colleagues and friends? Prioritize what is important to you.

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2. Develop an action plan. Search the Clean Show website, www.cleanshow.com, for the exhibitors and education that interest you most. Add these to your itinerary.

Check the floor plan to locate the booths you want to visit.

It will keep you on track and ensure that you meet your primary goals.

3. Learn in the classroom. Take advantage of the many educational sessions that are pertinent in today’s market.

The morning classroom sessions and afternoon exhibitfloor sessions cover a multitude of industry-related topics for all segments of the industry. You would pay hundreds of dollars for these sessions in another setting, but they are included in your low Clean Show registration fee. Sessions are listed on www.cleanshow.com. Add those of interest to your itinerary. (continued) 4. Make advance appointments. For www.americandrycleaner.com

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Visit us at Clean ’19 Booth 3755

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Art Deco! At night, lighted fountains make colors play across stucco walls and on lush vegetation in the discreet courtyards of the Crescent City! (Photo by Richard Nowitz courtesy of New Orleans Convention and Visitors Bureau)

a product you are particularly interested in seeing, make advance appointments with the exhibitors of that product.

This ensures that you will get one-on-one time.

5. Don’t miss the new stuff. Leave enough time in your plan to the visit as many booths as possible beyond your original plan. See what is new and exciting, and

don’t miss the small booths. You might find a something that is just right for your operation.

6. Join the discussion. If you participate in Facebook or Twitter, connect with the Clean Show so you can be up to date on anything from Clean 2019 news to interesting facts about New Orleans.

7. Write it down. When the show is over, it can all seem like a jumble of information. Listening carefully and documenting important points in education sessions or exhibitor conversations can be invaluable in reviewing and analyzing your show experience. Use your phone or iPad, a notebook or write on the back of business cards for later reference.

8. Dress for comfort. New Orleans can get very hot and humid in June. Wear light, comfortable clothes and comfortable walking shoes. You will walk miles on the exhibit floor. Travel light. Carry only what you absolutely need. Several exhibitors offer bags for carrying item you pick up along the way. If you gather too much literature, you can mail it home from the building’s business center.

9. Have some fun. New Orleans has a lot to see and do! Take a stroll around the world-famous French Quarter or take a ride on a streetcar to visit the renowned Garden District. See what’s new in the Warehouse district. In the evenings, enjoy the region’s outstanding cuisine and enjoy the jazz music that plays on every corner.

10. Educate your coworkers. When you return home, share your new knowledge with coworkers who did not attend Clean 2019. They will feel like they had a part in it and can apply the information to make your entire operaADC tion go smoothly.

Meet ‘n’ Greet! Convention visitors enjoy the Ernest Morial Convention Center, host site of the Clean Show 2019, June 20-23! (Photo by Chris Granger courtesy of New Orleans Convention and Visitors Bureau) 50

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Sidewalk art dominates this summery Crescent City photo. When you walk a town like New Orleans, you’ll experience all the little things that make it so special.

(Photo by Richard Nowitz courtesy of New Orleans Convention and Visitors Bureau)

This plaque is a reminder of Crescent City history, and historical reminders are everywhere, from architecture to the local lore, in this 301-year-old city. (Photo by Jeff Anding courtesy of New Orleans Convention and Visitors Bureau)

O

ne of America’s most vibrant cities goes by many names: The Crescent City, America’s Most Interesting City and, of course, The Big Easy.

New Orleans offers a unique lifestyle to its residents and visitors. The sultry southern town nestled in the Mississippi River’s crescent is full of museums, activities, and amazing restaurants that are must sees while in town.

Located in the state of Louisiana, New Orleans is the state’s largest city and metropolitan area, and one of the

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United States’ biggest ports, notes Clean Show management firm Riddle & Associates.

The city was founded in the year 1718 and was named after the well-known Duke of Orleans. It is famous all around the world for its distinct and unique architectural style that encompasses French and Spanish elements.

During the first half of the 19th century, New Orleans became the United States’ wealthiest and third-largest city. Its port shipped the produce of much of the nation’s interior to the Caribbean, South America (continued) www.americandrycleaner.com

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ALL ABOUT TOWN and Europe. The historic heart of the city is the French Quarter, known for its French and Spanish Creole architecture and vibrant nightlife along Bourbon Street.

The city has been described as the “most unique” in the United States, owing in large part to its cross-cultural and multilingual heritage.

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While casually roaming the French Quarter’s charming streets is a fine way to spend time, a bit of knowledge about the unique architecture and history will enhance your stroll.

Embark on a walking tour to better understand the city’s beating heart and musical soul. Two Chicks Walking Tours takes you through the Quarter, known as Vieux Carre, past popular New Orleans attractions and sights, including Jackson Square, St. Louis Cathedral, and the historic French Market. You’ll learn how the city was built, and about the multi-cultural influence of French, Spanish, African, and Caribbean architecture.

Be sure to visit the French Quarter Visitor Center where National Park Service rangers lead free talks and provide printable self-guided walk-

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Safe • Sure • Simple

The City Park in New Orleans is a place of quiet reflection you might want to escape to early mornings pre-show, or evenings after a busy day at the show. (Photo by Paul Broussard courtesy of New Orleans Convention and Visitors Bureau)

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ing tours. And, because it’s New Orleans, refreshment is always near.

Visitors have joined the line at the Crescent City’s most honored institution, Café du Monde, since the French Quarter coffee stand first began serving up beignets and café au lait, their sole menu items, in 1862. It’s 24/7 and there are no reservations, so scout a table then place your order.

Be prepared to leave with a healthy coating of powdered sugar — it’s impossible to contain the sweet goodness, and that’s part of the magic. For park-side locale, try Morning Call’s beignets, another beloved 24-hour café dishing up sweet eats.

To engage any New Orleanian in conversation, simply ask where to find the town’s best po’ boy or gumbo. A passion for good food

is the thread running through every neighborhood, home, and restaurant in New Orleans.

Through New Orleans cuisine,

visitors experience the city’s heritage as well as its bright future in every bite. Go out and explore New Orleans ADC food.

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This young girl tries oysters at one of the many great restaurants in New Orleans. Our local resident says to try different eateries such as Port of Call for the best hole-in-the-wall burger in town, and Drago’s for char-grilled oysters. (Photo by Zack Smith courtesy of New Orleans Convention and Visitors Bureau)

LOCAL TIPS

New Orleans residents provide a few more special places to check out

N

ew Orleans residents provide a few more special places to check out.

Looking for more places to go check out while visiting the Crescent City for Clean ’19? Two locals share some of their favorite places in New Orleans with you. Check out the following tip from our friend and local resident Dr. Aaron Karlin: “Cochon — They have their own butcherie on prem56

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ises. Excellent food. Clancy’s — The best gumbo in the city in my opinion. Mr. B’s bistro — BBQ shrimp is their specialty,” Karlin says.

“Drago’s, the downtown location,” he continues.

“Only for their char-grilled oysters which are hands down the best in NOLA. Yes, lots of people, locals and tourists, come here, but it’s because it’s so darn good. I’d only go here if you’re wanting their oysters www.americandrycleaner.com

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and I wouldn’t wait for a table.

“The best way to do it, is to go straight to the grilled oyster bar where you seat yourself and you’re literally right in front of them making the oysters. Buy a Sazerac cocktail, sit back, and relax and enjoy as you wait for the oysters while having a great conversation with the guys shucking and grilling the oysters. I’d suggest doing this (it’s just down from the convention center) as an early evening appetizer and then going out for dinner right afterwards at one of these other places. That’s what we do!”

Karlin says: “K. Paul’s — what can I say, I love this place — but sitting by the kitchen window is a must.

And if you’re ever in the mood for the best burger in a “hole in the wall joint” going to Port of Call on Esplanade Ave. just a couple minutes walk outside the French Quarter is a must. Have to get the cheeseburger and baked potato with an Abita beer to drink.”

Some other places Karlin suggests: “Kingfish; Upperline; Coquette; and other honorable mentions, such as: Gautreau’s; La Petit Grocerie; and, Brightsen’s. Look up their websites for details.”

Andree Bauer, the co-owner with brother Eric, of

Palms Up! New Orleans has nooks and crannies to steal away, explore, and sit and sip a cool beverage with a cohort, friend or, maybe, discuss the meaning of the last palm reading! Who knows? (Photo by Zack Smith courtesy of New Orleans Convention and Visitors Bureau)

Russell’s Cleaning in New Orleans, who also helped us in our last issue, adds this last Extra Extra (Extra!) tip: “The Lil Gem Saloon is a nice spot with various music, ADC mostly jazz music. They have a brunch too.”

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M A N A G E M E N T ST RAT E G I ES

Word!

Word-of-mouth is powerful; for the ego and the wallet

W

ord-of-mouth (WOM) consistently ranks highest in marketing effectiveness for dry cleaners when asked about their marketing results. This is true on both formal and informal surveys.

WOM creates similar results for consumer reaction in many industries and is even more pronounced in egocentric and personal industries like beauty, personal care, physician selection and fabricare.

According to Impactbnd.com, “92% of people believe brand recommendations from friends,” contrasted with a dramatic “75% of people don’t believe ads.”

That is a 167-point spread!

“People are 4 times more likely to buy when referred by friends,” and “WOM generates 2X more sales than Diana Vollmer paid ads.” (https://www.impactbnd.com/blog/word-of-mouth-marketing-strategies-infographic) These results provide real incentive to you as the business owner to capture and share this powerful means of driving your sales to greater heights. Yet the same source indicates that “Only 33% of businesses are actively seeking and collecting reviews.”

When you offer a unique and positive experience, you will automatically receive some positive word-of-mouth.

The purpose of this article is to help you increase the incoming praise and leverage the positive PR. There are many ways to amplify the WOM for your company.

ORGANIZE EXISTING TESTIMONIALS: A good starting point is to organize your current testimonials (whether or not they were solicited). Most of you will have a few that were generated by your great work and service. You may have them posted on an employee bulletin board to boost morale or they may be hidden in a file. Never just file them! They provide a golden source for marketing your services in the proven realm of WOM. 58

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(Image licensed by Ingram Publishing)

Rank the testimonials and compliments by value and impact of the sentiment expressed. If you have not already done so, thank the writer and ask if you may quote them.

If the customer is recognizable in the community, attractive or representative of a target group, also ask if you may use their photo or a picture of the item that prompted the comment.

If the compliment was verbal in person or by phone, make the same request and have the customer approve the text.

If the answer is yes, immediately add the edited version to all your media including in store, on vehicles, hang tags, brochures, offline and online. Remember to make it relevant to your customers and prospects lives.

USER-GENERATED CONTENT (UGC): If you don’t have a ready supply of testimonials or they need to be more current and relevant, It’s time to actively seek and collect reviews.

“86% of millennials say UGC is a good indicator of the quality of a brand or service. UGC videos can increase sales effectiveness by 20%. Millennials spend 5.4 hours per day with content created by their peers.” (https://www.impactbnd.com/blog/word-of-mouth-marketing-strategies-infographic) 1. Assess your current best customer lists for advocates from each group of consumers you are targeting. You may have lots of baby boomer testimonials but need to build millennials and younger supporters.

2. Contact your desired fans and ask them to provide an endorsement.

3. Add a simple survey button to your website and (continued on page 60) media posts that can www.americandrycleaner.com

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YARNS SPUN HERE

La Chenille, Oui!

By Tim Burke, Editor

T

hat beautiful caterpillar is known by its french name, “Chenille de grand porte queue.”

What does this ever have to do with the fabric chenille, you ask?

Chenille actually means caterpillar. And that one’s french name means Caterpillar of the Old World Swallowtail.

But chenille is “rather unstable” as a fabric, as Norman Oehlke describes in American Drycleaner’s Spotting Guide. He writes: “The yarns are not anchored well or secured to one another, and allow distortion, snags, pulls, and broken and unraveled yarns during wear and care.”

Chenille is definitely a “novelty”- type yarn, Oehlke further discusses. It has soft, fuzzy yarns on the surface, like a caterpillar.

He notes that, “probably the first time many of us heard the word chenille, it was in reference to a chenille bedspread or other household item years ago. Today, chenille is used in apparel — usually sweaters, two-piece suits,

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(Image by Wikimedia Commons)

dresses and home furnishings. And it’s usually a knit construction, open or loose, that often warrants concern.”

It should be noted that some surface ends of chenille are cut and then brushed or napped to give a unique, soft, luxurious appearance — as well as limited serviceability.

He writes that the fabricare specialist, “must know the peculiarities of chenille, learn how to identify it, check for possible damage from wear and know how to care for it in their operations.”

In the Spotting Guide, it says when dry cleaning chenille, to run on a delicate or fragile cycle for two to three minutes, using a net bag for cleaning and deodorizing.

If you decide you’d rather go out in your garden and clean “la chenille” individually, remember they squirm around and don’t like to be handled too much. Use a very tiny towel and please, PLEASE, take a video of your efforts and share it with us. We promise not to laugh in your ADC presence. Oui!

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M A N A G E M E N T ST RAT E G I ES (continued from page 58) generate new positive responses. (The negative ones are also a gift for you to use to improve.)

4. Have your customer-facing staff ask their fans for a recommendation.

5. Offer Raving Fan status and benefits if needed to enlist ideal spokespeople/influencers.

SHARE THE LOVE: Once you have the endorsements organized, it is time to share them to reinforce your status as the go-to fabricare professional for your existing customers and prospects.

Social media and the Internet have made it much easier to share WOM while keeping it personal.

1. Personalized messages from your fans can have exponential impact when they Tweet, blog or post, i.e. on Pinterest. For example, they can post about their passion or a special event and add: “…Cleaners delivered my travel wardrobe suitcase-ready for the trip.” Remember that it shouldn’t be an ad, but rather a component of their lifestyle story.

2. Encourage events that provide your devotees a venue for sharing their love of your service. Examples: a. One raving fan held “Ladies Who Lunch” events with the entry ticket being a bag of clothes for cleaning to be delivered to the location of their choice upon completion. Unique experiences are hard to come by, so this quirky approach was a big hit. b. The sports-connected devotees may be able to get your van in front of the rink or near the playing field to promote a warm coat donation night. c. Your retail partners can hold fashion and/or trunk shows where you are a visible sponsor. d. Corporate executives that use your services might make your charity (i.e. Anton’s Belle of the Ball) a partner for their company community efforts. e. Supply logo bags to hold the “goodies” that are distributed at their favorite charity event. f. Provide a unique item for their charity auction that will grab the attention of the MC/auctioneer and keep them talking about your company donation, such as a basket full of laundry every week for a year.

3. Billboards, bus benches and buses, too can become panels that highlight your spokespeople photos and quotes. If you clean staff uniforms, ask for their employees to model for a before and after photo to be used in your media.

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showing the patio cushions you cleaned; or their holiday dinner table dressed in perfectly ironed table linens.

You may remember from a previous article: “Livestream research shows that 80% of audiences would rather watch live video from a brand than read a blog; and 82% prefer live video from a brand to social posts. 73% of B2B organizations report positive ROI from video marketing.”

4. Incorporate customer testimonials into your answering system, especially if you must put a call on hold.

5. Post customer stories regarding a problem you solved for them. (Everyone has problems they need solved and you provide solutions.) This could be the restoration of a special item such as: Granddad’s Christening gown for a new baby to wear (ask for video of the happy event); the cleaning of drapes to avoid purchasing new ones; the repair of an heirloom quilt; or the cleaning of a favorite but soiled handbag.

6. Credit on an electronic or hard copy program from a unique client, such as a museum, stage performance or concert.

7. Invite your raving fans and their guest(s) of choice to an event where they mingle, and you are tacitly endorsed due to their presence and shared experiences with your company.

8. Host a nonpartisan community event that shows your commitment to the community, like a candidate night or get out the vote gathering.

9. Showcase key employees saying what they like about your company and working for you. This can be good for morale, impress your customers and recruit new employees.

10. Provide speakers for professional programs, such as Rotary, Financial Women’s Association, and more. They always need interesting and informative speakers.

11. Network in the community where your customers and prospects circulate.

The tactics to leverage word-of-mouth marketing are endless. Embrace the ideas that best suit you and your company, and enjoy the very rewarding ego and financial results.

ADC Diana Vollmer is a managing director for Methods for Management, which has served dry cleaners and launderers with affordable management expertise and improved profitability since 1953. For assistance updating your “word-of-mouth” strategies, contact her at dvollmer@mfmi.com or call 415577-6544. www.americandrycleaner.com

4/17/19 10:22 AM

O F F THE C U F F

Get to Know ...

Jeff Jordan VP of business development, Fabritec

T

ell us where you were born, grew up, and reside today?

“I was born in Cincinnati, Ohio, grew up in the surrounding suburbs in Ky., and now live in historic Bellevue, Ky.” Hobbies (that you’ll admit to)?

“I love playing guitar.”

What gets you excited at work?

“That ‘Aha!’ moment from a customer when they see how big of a difference our products and procedures make in their cleaning process.”

Lastly, tell us a secret (keep it clean) nobody knows

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Jeff Jordan with his wife Lydia.

about you?

“Very few people know that I won a college talent show doing stand-up comedy. It was my first and last ADC performance.”

(Do you want to take part in an Off the Cuff, or know someone who does? Email tburke@atmags.com.)

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P RO D U C T N E W S

New 70-pound wetcleaning machine

New steam-free flex condensing boiler

Poseidon Textile Care Systems® (Poseidon) recently introduced a new 70-pound capacity wetcleaning machine, noting it has a soft-mount lineup, which now encompasses 20-, 30-, 40-, 60, 70-, 80- and 90-pound capacity models. Like all its machines, the firm says, the new 70-pound capacity model offers highly programmable controls, unrivaled efficiency, extract speeds up to 405 G-force, and unmatched production per linear foot.

“By partnering Poseidon soft-mount wetcleaning machines with our industry-unique dryers, plants can wet clean more quickly and cost-effectively than dry cleaning,” says Jeff Quail, co-owner. “Wet cleaning can boost plant production 50%,” he notes, “and demand a much lower investment.” Clean’19 booth 4557.

A new condensing boiler called the Free Flex is available from Bryan® Steam LLC. According to the company, it’s a commercial condensing boiler with thermal efficiency of 95% and weld-free design.

This boiler, the firm relates,“permits field access to the heat exchanger for cleaning and tube replacement. It is also available, the company says, in knockdown configurations and will operate in lowflow, variable-primary or traditional primary/ secondary designs.

Bryan Steam writes that it is the originators of the “Flexible Water Tube” design, and offers a broad range of steam and water boilers including: gas, oil, gas/oil fired boilers, and electric boilers.

The company also manufactures indirect water heaters, pool heaters, feed systems and related boiler equipment and accessories.

www.poseidonwetcleaning.com | 800-482-3400

www.bryanboilers.com | 765-473-6651

New scissor and clear buck presses Forenta will introduce an improved line of drycleaning scissor and clear buck presses at the Clean Show in New Orleans. The new machines will function in the same way, but will have many improvements related to operator comfort, safety, productivity, pressing quality, mechanism reliability and ease of service.

Forenta is now offering an Optional Integrated Vacuum on all drycleaning presses, spotting boards, steam-vacuum boards. Clean ’19 booth 3821. www.forentausa.com | 423-586-5370 62

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www.americandrycleaner.com

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iPad POS app for dry cleaning Software company CleanCloud has launched a complete iPad point of sale (POS) solution for the drycleaning and laundry industry, it says.

Built for iOS and iPad, the new POS app, the firm writes, enables dry cleaners to, in their words, “have a slick, easy-to-use and low cost iPad setup in all their stores.”

It is able to use all of this firm’s features, which includes accepting orders from any location, selling in-store and online, managing delivery routes, invoicing customers and businesses, and getting real-time business reports.

David Griffith-Jones, CTO and co-founder with John Buni, states: “We are delighted to be launching the latest version, providing dry cleaners with a stylish and compact POS solution.”

The firm says it has cloud-based point of sale and order management software. Clean ’19 booth 4543. www.cleancloudapp.com | 415-212-5626

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4/10/15 1:49 PM

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By Tim Burke, Editor Call for stories and photos of when you cleaned something of a patriotic nature, for our July special feature; e-mail to: tburke@atmags.com

I

t’s that time again when we ask drycleaning owners to share stories of a patriotic nature from the fabricare industry.

So many dry cleaners do things for U.S. service personnel and veterans, including cleaning flags, uniforms and much more. And we put those stories and photos together in our reader favorite Red, White and Blue (And You) special feature coming in the July issue.

But we need your help. Please take a moment and share a story: maybe about an item you’ve cleaned that was particularly memorable; or a veteran’s story who comes in your drycleaning store; or fire, police, EMT and other service people who you have cleaned something for.

Send your descriptive write-up, be as detailed as you can (we all love details), and e-mail it to: tburke@atmags.com. Also, please include a high-resolution photo and a caption. Photos are very important so please make sure to include with your story!

Joseph D. G ag Dry Cleaner liostro, owner, Muldoon s Inc., Aubur nN photo in last year’s featur .Y., shared this e, a gift from customer (s ee his brings in his n in photo), a veteran w ho un Memorial Day iform to be cleaned fo r th years. (Photo parade every year for 50 e : Muldoon Dry Cleaners Inc.)

As an example, here is one of the many stories and photos shared last year; this one from Joseph D. Gagliostro, owner, Muldoon Dry Cleaners Inc., Auburn N.Y., who shared this with everyone: “Cool gift of this photo (see photo) that this veteran made up for me. He has been bringing his uniform in for over 50 years on a yearly basis for the Memorial Day parade going back to my grandparents. We’ve never charged him a dime. He tears up every time he comes in.”

This Red, White and Blue (And You) special feature in the July issue helps celebrate our country’s Fourth of July spirit in our own fabricare style. But we can’t share great stories and images without you!

Won’t you help out this year and share a story and photo of something of a special patriotic nature, maybe something you’ve cleaned for our veterans or service personnel?

Just e-mail tburke@atmags.com and do it today!

NEED IT BY MAY 15. Thank you very much! ADC (Photo: Tim Burke)

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(continued from page 40) frightened him.

“I was scared to death, tell you the truth. It’s a big job when you put a show of this magnitude together. Things have changed tremendously as far as our ability to communicate, the speed with which we can communicate.”

While the spotlight is focused on him in these final months leading up to Clean 2019, Riddle readily admits that he couldn’t have organized and managed the event successfully without his loyal Riddle & Associates staff.

“They are my heroes,” he says. “Nobody could do this without a staff. Nobody’s that good, I don’t care who you are. I’ve been blessed for a career in baseball and many things that I’ve been able to do—God has been good to me—and one of the kindest things He’s ever done for me is put me in the midst of these people here.

“Whether it’s Paul (Philips), Beth (Scheuer), Ann (Howell), Jewell (Kowzan), Kayla (Brown), they’re unreal. … What people will see at that show is done by five people. These people are like family to me. These people deserve the credit. They’re the ones who do the work.”

Beyond that group, there are many other people associated with the general contractors and the event venues themselves who contribute to the finished product.

“If someone would walk on the trade show floor at 9:30 or 10 o’clock at night before we open, you would say there is no way this is going to be ready at 8 o’clock in the

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morning,” Riddle says. “If you don’t believe there is such a thing as miracles, come and spend that last night on a trade show floor, and when you come back the next day, it is spit-shined and polished.”

What will you miss most about the Clean Show? He takes a deep breath, then says, “People.” Relationships?

“Yep. … There are so many of you out there I enjoyed friendships with, enjoyed cutting up and kidding with. I’m a big jokester. Love to have fun. I love to work hard but I love to have fun, too. I’m going to miss it. There’s no doubt about me being emotional.”

While Riddle will be slowing down without the Clean Show to manage, he says there are consulting opportunities for Riddle & Associates if he chooses to pursue them.

But he’s not thinking about those just yet.

“I just hope that we can deliver the quality of show that, fortunately and thank God, we’ve been able to deliver, at least in our minds, to date,” Riddle says. “This is a great industry and we like being a part of its future. Hopefully, we can give it another good show.

“These guys that exhibit, they spend a lot of time and a lot of money planning and providing the best information they can for the industry. I’d like to see a large number of ADC people come out and take advantage of that.”

Bruce Beggs is editor of sister publication American Coin-Op.

4/5/19 8:26 PM

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A R O U N D T H E I N D U S T RY

Anton’s buys Champion Anton’s Cleaners reports it has opened a new Woburn, Mass. location.

The cleaners recently added the new store through the acquisition of Champion Cleaners located at 84 Washington Street in Woburn, it notes.

The store is one of over 40 Anton’s locations, expanding its sizable footprint in Eastern Massachusetts, the firms states, including existing nearby locations in Burlington, Winchester, Wakefield, Reading, Malden and Melrose.

Previous owner Alan Kushinsky will remain on the team during a transition period of undetermined length, ensuring a seamless transition for both customers and employees.

In a letter to customers, Kushinsky writes: “Anton’s is a family-owned and operated business. After meeting Arthur C. Anton Jr., COO, and Charles Anton, president and CEO, I felt as though this was a natural fit for both myself and Champion Cleaners.”

Kushinsky: “You will continue to enjoy our exceptional customer service, extended hours, drive-thru, and on-site alterations as well as what has made Anton’s successful for over 100 years: high quality, VIP Express Program, monthly specials, and community service initiatives through their Coats for Kids and Belle of the Ball programs.”

The company relates that it plans to re-brand Champion Cleaners into an Anton’s Cleaners over the next 12 months.

Anton’s Cleaners has bought Champion Cleaners in Woburn, Mass. The location is soon to be re-branded as an Anton’s, joining its more than 40 other stores. (Photo: Anton’s Cleaners)

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“We are very pleased to bring Champion Cleaners, a quality service provider for the past 15 years, into the Anton’s family,” says Charles Anton, CEO of Anton’s Cleaners.

“Woburn is a thriving area filled with professionals and families, and we couldn’t be more proud to serve the Woburn area in 2019 and beyond. We are looking forward to a great relationship with the neighborhood,” says Anton.

Lapels lands hotel Lapels Dry Cleaning, recently signed an agreement to provide dry cleaning to the Boston Harbor Hotel, it reports.

“We formed our corporate/hospitality division a little over a year ago with the express purpose of providing better service to hotels, restaurants and corporate accounts Kevin Dubois that require and/or offer drycleaning services for guests and staff,” says Kevin Dubois, CEO of Lapels.

“Landing a property like The Boston Harbor Hotel demonstrates quite clearly the effectiveness of the new division and our offering,” says Dubois.

Lapels Dry Cleaning of South Boston and its satellite locations — Lapels Dry Cleaning of Boston Longfellow and Lapels Dry Cleaning of the Seaport District — will offer drycleaning services to Boston Harbor Hotel guests and staff, it relates.

The firm’s new division equips each of its plants to serve restaurants, hotels and other guest-oriented businesses with its full range of drycleaning offerings, it notes. This will include same-day and 24-hour dry cleaning and tailoring, it adds.

In addition to The Boston Harbor Hotel, the cleaner indicates it serves a wide range of corporate clients, which includes Intel, Google, Marriott Corporation and others.

“A large part of the appeal is how we can help hotels, restaurants and corporations decrease their carbon footprint,” says Dubois. “We do that first by utilizing a more environmentally-friendly drycleaning process,” he points out. www.americandrycleaner.com

4/17/19 8:28 AM

He relates that: “All our locations serving corporate accounts use GreenEarth® solutions. Consequently, our cleaning process has no odor and is gentler on clothes, thus lengthening the life of clothes. That’s a comforting thought for business travelers.”

Fabricare Team Grows Fabricare Manager has added three new members, Jerrard Cross, Brandon Dollar, and Mason Holmes, to its team within the last 12 months, the company notes.

Three new team members have joined Fabricare Manager in its IT department in the past year. From left: Brandon Dollar, Jerrard Cross, and Mason Holmes. (Photo: Fabricare Manager)

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Cross has been with the firm for almost a year, the firm states, and started out in the IT support department, Because of his skills in development, he has moved on to head up the company’s web-based interfaces and design.

“We are excited about what he has been contributing to Fabricare Manager. Jerrard hails from York, Ala., and is a graduate of DeVry University with a BS in Computer Information Systems,” the firm says.

Cross explains: “I have over 12 years of experience in the web development and digital design fields as well as seven years software support experience. I enjoy web development, and Fabricare Systems allows me the opportunity to utilize my skills to solve various issues for customers. I am an avid college football fan and enjoy drawing, gaming, and web/illustration design in my spare time.”

“Brandon Dollar is also new to our IT department,” the company says. “He started with us late last year.

Brandon brings a lot of tools to our team. He has been repairing computers since 1991 and programming since 2003.

Dollar says, “Most of my programming experience involves database work in ERP systems, but I am also comfortable in C++, and dabble in web languages. I (continued)

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A R O U N D T H E I N D U S T RY

have a wife Christy, a Chihuahua named Lucy, and a Pitt named Franklin. In my spare time, I enjoy games, puzzles, and programming. I also go far and wide to try to find new coffee shops when I can,” he adds.

“Being a part of Fabricare Systems allows me to solve problems for people, which I find rewarding and fun,” Dollar points out.

“Mason Holmes started with us in early January and is from Cartersville, Ga.,” notes the firm. “He has been in the IT and Telecommunications fields for over five years. Mason started as an installation technician contractor for Comcast.

Holmes says, “I am proud to be a part of the Fabricare team because of the growth and opportunity of the company.”

Fabricare Manager describes itself as, “An industry leader of drycleaning computer software for over 20 years offering both cloud and self-hosted solutions. The firm is at the Clean Show in New Orleans, booth 4635.”

Sept. 25-27, 2019: Texcare Asia Show The Texcare Asia and China Laundry Expo (TXCA & CLE) 2019 show will be held Sept. 25-27, 2019, at the Shanghai New International Expo Centre, China, notes show co-organizers Messe Frankfurt (Shanghai) Co Ltd and Unifair Exhibition Service Co. Ltd. The new TXCA & CLE show, an international trade fair for textile laundry, leather care, cleaning technology and equipment, is a new joint-venture agreement announced last year between the Texcare Asia show and the China Laundry Expo, reports Messe Frankfurt (Shanghai).

“TXCA & CLE will serve as a platform for gathering international and local players to meet, share new developments, and conduct business,” Messe points out.

ADC

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LISTEN

UP! Hear-Here! American Drycleaner is turning up the volume on communicating to the drycleaning industry by podcasting with peers and experts. Join Editor Tim Burke as he talks with a special guest in one-onone conversations about topics of the day. This free channel provides another convenient way to hear industry voices talk about what’s happening in your fabricare world right now. Listen from your home or office; on cell phone, tablet or laptop. C’mon and lend us an ear....You should hear what you’re missing!

CHECK OUT WHAT YOU’VE MISSED: What It Takes To Build A Plant Design Award Winner

From site selection to cutting the ribbon, what it takes to design a plant, told by the grand-prize winner of American Drycleaner’s 58th Plant Design Awards, Tide Dry Cleaners, Sarasota, Fla.

Networking with Peers

How do you reach out to peers in the fabricare industry? Nora Nealis, executive director, National Cleaners Association, shares ways drycleaning owners can connect with colleagues.

Insurance for Drycleaning Owners in the Age of Convenience

Are your routes covered? Your customers’ clothing? Ann Hawkins, vice president, NIE Insurance, talks coverages, claims, and drycleaning owners’ commonly asked insurance questions.

NEW!

The Man Behind the Clean Show

John Riddle, owner of Riddle & Associates, and the man behind the Clean Show for decades, is the special guest of host Bruce Beggs, editorial director of American Trade Magazines. Riddle discusses professional baseball, the Clean Show, and his retirement.

Listen in at: americandrycleaner.com/podcasts

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Mustang Enterprises. . . . . . . . . . . . . . 51 NIE Insurance . . . . . . . . . . . . . . . . . . 23 Newhouse Specialty Co. . . . . . . . . . . 71 Olin Corporation . . . . . . . . . . . . . . . . 25 Pariser Industries . . . . . . . . . . . . . . . . 63 Parker Boiler Co. . . . . . . . . . . . . . . IBC Poseidon Textile Care Systems . . . . . 41 Realstar . . . . . . . . . . . . . . . . . . . . . . . 49 Renzacci SPA. . . . . . . . . . . . . . . . . . . 45 Rite-Temp Mfg. . . . . . . . . . . . . . . . . . 68 Royal Basket Trucks . . . . . . . . . . . . . 65 Sankosha USA . . . . . . . . . . . . . . . . . . 29 SMRT Systems . . . . . . . . . . . . . . 35-38 SPOT Business Systems . . . . . . . . .IFC Starchup . . . . . . . . . . . . . . . . . . . . . . . 15 The Huntington Group. . . . . . . . . . . . 27 Trevil America . . . . . . . . . . . . . . . . . . 11 Union Drycleaning Products . . . . . . . 13 Wedding Gown Specialists . . . . . . . . 43 White Conveyor . . . . . . . . . . . . . . . . . 47 Yamamoto . . . . . . . . . . . . . . . . . . . . . 57

American Drycleaner, May 2019

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W R I N KL E I N T I M E

Public Parking: Downtown Deduction?

10 YEARS AGO. The recession may be loosening its grip, according to the Federal Reserve’s Beige Book, a compilation of economic data from its 12 regional districts. While the economy is still shrinking, its pace of decline is moderating. Five regional banks reported some signs of stabilization, and “several saw signs that activity in some sectors was stabilizing at a low level.” The Richmond Fed cited, “scattered positive reports.” Economic retraction is expected to last through the summer, however, with leading economic indicators down 0.3% in March.

35 YEARS AGO. Why dry cleaning?

Many consumers don’t understand why they should dry clean a garment that could be washed at home.

The International Fabricare Institute reports that the drycleaning industry recently received some help in explaining the reasons for this from an unlikely source. A major clothing designer and manufacturer recommends dry cleaning for many garments that are considered washable.

The clothing designer says, “because it ensures one of professional service,” and advises against home cleaning, “because too many variables are involved… the main concern in specifying care instructions is that the garment is wellmaintained and will last.”

50 YEARS AGO. Public Parking: Downtown Deduction? Downtown

merchants recently got a boost from an Internal Revenue Service ruling.

The IRS advised it would permit merchants to deduct voluntary payments to city authorities to help develop public parking near their places of business. What’s more, the IRS promised similar treatment where merchants chip in to remake or rejuvenate a street. They mentioned such things as ceramic tile sidewalks, a cobblestone mall and continuous canopies. The city would reportedly own and maintain all the improvements. … It Happened in Texas … Three women in mink coats, driving 1969 Cadillacs, recently smashed into each other on Houston’s Southwest Freeway. As a wag wisecracked, “You should have seen the fur fly!” …

Business Opportunity: You Wanna Buy a Town? A town in Iowa is for sale — in its entirety — lock, stock, and barrel — for $7,000. So far, inquiries have been received from 13 states and Bermuda. Officials of a San Diego radio station are reportedly interested in buying: they want to give it away as a prize on a quiz program. And there’s a real estate man who says that he’ll, “top any offer.” The unincorporated onceacre hamlet is currently a “ghost” town — completely deserted.

And as far as we know, there’s no drycleaning plant there.

75 YEARS AGO. Open for Alterations and Repairs: Business in this department will increase after the

May 1969 front cover of American Drycleaner.

war. Dry cleaners who are now planning postwar improvements, and who at present do not maintain a complete alteration and repair service, would do well to think about the possibilities of extending this department. Considering the inferior quality of the present average garment which will be replaced by a better one after the war, and considering the millions of returning men who will buy new clothes and have old ones altered, it is natural to expect increased alterations and repair business. This service will also be a help in meeting postwar competiADC tion.

— Compiled by Tim Burke, Editor

To read more of American Drycleaner’s chronicling of the industry over the years, visit www.americandrycleaner.com.

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American Drycleaner, May 2019

www.americandrycleaner.com

4/17/19 8:25 AM

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