American Drycleaner - May 2017

© Copyright 2017 American Trade Magazines All rights reserved.

® May 2017

Clean ’17

Show Guide Wish Granted: Clean Show Back in Vegasland

WORD OF MOUTH OVERTIME RIPPLES

0517adc_p0C1.FINAL.indd 1

4/20/17 4:19 PM

“The best of the best!”

“Professional, knowledgeable and excellent customer service.”

Enjoy peace of mind with reliable, 24/7 technical support.

98% of customers are reporting they are extremely satisfied with their experience using Compassmax technical support* “Outstanding service!”

“Always great working with the Compassmax Support staff.”

“Fantastic help, quick solutions and exceptionally polite.”

* Actual quotes. 98% statistic based on sampling of 1,063 customer service calls surveyed from Ja nuary 2 016 through March 2 017.

Connect with your customers in new ways with Compassmax Gateway and Digital platforms!

Maineline Computer Systems

Visit us at booth 511 at Clean 2017

1-800-354-2525

Choose Your Direction

ADC_Full Page.indd 1

www.compassmax.com sales@compassmax.com

3/17/17 11:02 AM

every ink stain is an

PPORTUNITY Since stain removal matters to your customers, each stain is an opportunity to impress them.

InkGo is the effective and safe way to remove ink stains from all types of fabric - including acetates.

Use it to remove adhesives, too.

It's eco-friendly... California compliant, chlorinated-solvent and NPE free, biodegradable and non-combustible. And since InkGo is user-friendly and odor-free, it's pleasant to work with.

Use InkGo to deliver stain-free cleaning.

You'll build your reputation for quality – and keep customers coming back.

Become a STAIN WIZARD at ALWilson.com

ADC_Full Page.indd 1

To learn more, visit ALWilson.com or call 800-526-1188 A. L. WILSON CHEMICAL CO.

6/24/16 9:09 AM

drycleaner drycleaner A M E R I C A N

May 2017

Vol. 84, No. 2

Clean ’17

Show Guide

8 61

(Cover photo: Las Vegas News Bureau)

FEATURES

DEPARTMENTS Pre-Inspection Da Show

4

Talk of the Trade

6

Management Strategies Take Marketing to the Max Diana Vollmer

48

Industry Observations Inner Cleaning Howard Scott

52

Off the Cuff Get to Know: Charlie Jones

56

pH: The Power of Hydrogen

57

Spotting Tips Know Your Stain Martin Young

58

Clean ’17 Show Guide

Around the Industry

65

Weeks away from the big show in Vegas is now becoming just days away, as the Clean Show returns to the City of Lights. If you’ve been waiting to get back to this playground in the desert, then, wish granted! The info-packed Clean ’17 Show Guide, which begins on page 8, will give you an overview of the event, quotes from show organizers, an exhibitor guide complete with booth numbers, a listing of all educational sessions, tips from the show floor, and more tidbits about what to see and do in Las Vegas after action on the show floor concludes each day.

Tim Burke, Editor

Yarns Spun Here Pearls of Wisdom

69

Advertiser Index

69

Classified Advertising

70

Wrinkle in Time Good Grief, Charlie Brown!

72

Overtime Ripples Are you aware of overtime laws? Are you sure? Find out about the myths and realities of this important area as it relates to your drycleaning operation.

Employee classification doesn’t protect your business. Know what you might face ahead of time.

Robin Frank

2

0517adc_p02.FINAL.indd 2

American Drycleaner, May 2017

N EED H ELP FIN D IN G T H E H ID D EN H A N G E R ?

Scan this QR Code for help in finding the hidden hanger on this month’s cover.

Good luck!

www.americandrycleaner.com

4/20/17 4:25 PM

“Business has never been “Business has neverbetter.” been better.”

“The support from CBS was great. Even before we signed up, they were responsive and flexible in their approach. They have helped our team “Ibecome don’t have rely on anybody for information. moretoefficient.”

I can see immediately what I have for inventory, Brent Ramenofsky orders and accounts receivable.”

Boston Cleaners Becky Afendoulis, Owner of Afendoulis Cleaners us Come visit ow in n Sh at The Clea

51 BBooootthh##15222

We Speak Cleaner 800.406.9649 We Speak Cleaner

www.cleanerbusiness.com 800.406.9649

sales@cleanerbusiness.com

sales@cleanerbusiness.com

0115adc_Cleaner ADC_Full 0517adc_Cleaner Page.indd Business_1Becky.indd Business_1Becky.indd 1 1 1

www.cleanerbusiness.com

12/18/14 3/3/15 10:30 4/14/17 9:54 9:02 AM AM

P RE - I N SP E CT I O N

Da Show The next time we talk, it’ll be in Vegas! The drycleaning industry will roll up to the Las Vegas Convention Center June 5-8, for the 40th anniversary of the Clean Show. What started in 1977 is now the place to be!

John Riddle, of the Clean Show’s longtime management company, tells me that attendees come “to the show to learn and that learning is done in a thousand ways.”

He also says there’s no bigger classroom than the entire Clean ’17 show floor!

Well said, John.

American Drycleaner will be at Clean ’17 checking out all there is, taking pictures (and posting to Facebook), and saying hello to friends old and new. We’ll be in booth 2591. Drop by.

On page 8 this issue, there begins an expansive Clean ’17 Show Guide that includes an exhibitor list, educational sessions, Las Vegas sights, and more.

On page 61, there is a story about employment law, Overtime Ripples. And in this issue, read your three favorite columnists, a new Off the Cuff, and a new Yarns Spun Here.

Tim Burke SPECIAL NOTE: Readers take part — the popular article Red, White and Blue (and you) is returning in the July issue.

Share your favorite patriotic-themed memory involving your cleaning business. I know more of you wanted to participate this year. Now’s your chance!

Tell us about a time you cleaned something special for service personnel and veterans. Or came across a special story of the men and women in uniform related to your business. Please share a fond story of a veteran, that relates to your fabricare business, won’t you?

E-mail me right now with your brief story: tburke@atmags.com. I’ll be putting this together in mid-May, so don’t wait. And if you have a photo to share as well, then attach it to the e-mail message you send me.

We look forward to a terrific summer and a highly impactful Clean ’17. I’ll see you in Vegas at da big show!

ADC American Drycleaner (ISSN 0002-8258) is published monthly except Nov/Dec combined. Subscription prices, payment in advance: U.S., 1 year $46.00; 2 years $92.00. Foreign, 1 year $109.00; 2 years $218.00. Single copies $9.00 for U.S., $18.00 for all other countries. Published by American Trade Magazines LLC, 566 West Lake Street, Suite 420, Chicago, IL 60661.

Periodicals postage paid at Chicago, IL and at additional mailing offices.

POSTMASTER, Send changes of address and form 3579 to American Drycleaner, Subscription Dept., 440 Quadrangle Drive, Suite E, Bolingbrook, IL 60440. Volume 84, number 2. Editorial, executive and advertising offices are at 566 West Lake Street, Suite 420, Chicago, IL 60661.

Charles Thompson, President and Publisher. American Drycleaner is distributed selectively to: qualified dry cleaning plants and distributors in the United States. The publisher reserves the right to reject any advertising for any reason. © Copyright AMERICAN TRADE MAGAZINES LLC, 2017. Printed in U.S.A. No part of this publication may be transmitted or reproduced in any form, electronic or mechanical, without written permission from the publisher or his representative. American Drycleaner does not endorse, recommend or guarantee any article, product, service or information found within. Opinions expressed are those of the writers and do not necessarily reflect the views of American Drycleaner or its staff. While precautions have been taken to ensure the accuracy of the magazine’s contents at time of publication, neither the editors, publishers nor its agents can accept responsibility for damages or injury which may arise therefrom.

4

0517adc_p04.FINAL.indd 4

American Drycleaner, May 2017

Publisher Charles Thompson 312-361-1680

cthompson@ATMags.com

Editorial Director Bruce Beggs 312-361-1683

bbeggs@ATMags.com

Editor Tim Burke

312-361-1684

tburke@ATMags.com

National Sales Director Donald Feinstein 312-361-1682

dfeinstein@ATMags.com

Digital Media Director Nathan Frerichs 312-361-1681

nfrerichs@ATMags.com

Production Manager Roger Napiwocki Advisory Board Mike Bleier Steven Dubinski John-Claude Hallak Mike Nesbit Herron Rowland Fred Schwarzmann Beth Shader Ellen Tuchman Rothmann Contributing Editors Howard Scott Diana Vollmer Martin Young Office Information Main: 312-361-1700 Subscriptions 630-739-0900 x100 www.american drycleaner.com

www.americandrycleaner.com

4/20/17 4:30 PM

AmDryClnr-Rails_7.875x10.5.indd 1 ADC_R_Full Page.indd 1

11/24/14 12:33 2:25 PM 11/26/14 PM

TAL K OF T HE T RA D E

Word!

H

ow do you land new customers?

The latest quarterly American Drycleaner Your Views survey asks the trade audience to tell us how they put their “best foot forward” to get new customers.

“Word of mouth” was the overwhelmingly clear winner, chosen by 80% of respondents, as the most successful method — of many methods — to bring in new customers. The graph on the right shows the full breakdown of methods, indicated by survey respondents (they could select any or all from the choices).

Also, we asked pointedly: “How is it really going this year bringing in new customers?”

Here are some responses: • “A little improvement, promotions important.”

• “Sales are down.”

• “Six percent increase first three months.”

• “We get new customers every week, but our piece count is down.”

When asked about offering wash-dry-fold services, only 51% of respondents said “Yes.” A bit surprising given the buzz today in the industry about diversifying.

The follow-up question then asked, “If ‘no,’ why not?” Answers include: • “Considering for future.”

• “There’s a Laundromat next door.”

• “Don’t have the room or equipment.”

• “Labor cost.”

• “In my area, people don’t request wash and fold.”

• “Will very soon ...”

Eighty-five percent of respondents say they can tell when new customers who have tried their service return.

But how do they know for sure? the survey asked.

“We check our computer,” notes one respondent.

“Good question,” another respondent answers. “We could do better making sure.”

Sixty-five percent indicate these new customers return on a weekly basis, 24% say they return monthly, and the rest say they come back occasionally or are not tracked.

The survey also asked, “How do you land a brand new customer?”

One says: “New-mover mailing.”

A second indicates: “A referral from a friend.”

6

0517adc_p06.FINAL.indd 6

American Drycleaner, May 2017

The third is quite telling: “Not sure where they come from, but most see us as they drive by and notice how busy we are.”

Finally, we asked, “What’s the reason your operation stands out in a customer’s mind, above all others?”

• “Fast turnaround, clean, and quality.”

• “We have been in business 70 years.”

• “Reputation.”

• “Yearly coat drive.”

• “Customer service, quality.”

• “We want to please.”

• “I’m here every day cleaning clothes and removing spots. When a customer needs service, he or she gets it. Being a dry cleaner is that simple.”

That’s the word on landing, and keeping, customers.

The Your Views survey is a snapshot of the trade audience’s views. Qualified subscribers to American Drycleaner e-mails are invited to participate anonymously in the unscientific poll.

ADC www.americandrycleaner.com

4/20/17 3:09 PM

ADC_Full Page.indd 1

12/2/14 10:05 AM

By Carlo Calma

Clean ’17

Show Guide Wish granted: Biennial exhibition back in Vegasland

Lamp sculpture decked in lights at the Neon Museum, Las Vegas, host city for Clean ’17!

(Image licensed by Las Vegas News Bureau)

By Tim Burke, Editor

H

“Hmmm, those retro ere comes Clean neon signs at Neon Museum ’17.

Clean ’17 is ‘the place’ where attract me, so ’50s kitsch, Are you ready? the entire industry can come here I come.”

Bags packed?

“That Mob Museum is Vegas hotel room together to meet, talk, laugh, worth a drive-by. I’ll just booked? share ideas, and ask questions leave my gat at home this Got your airplane seat? time.”

Is your Clean ’17 regisabout their problems and issues “Might give the Pinball tration all set? and get solutions.

Hall of Fame a tilt. I’m a You are no doubt ex–– John Riddle, owner, Riddle & Associates, pinball wizard, but nobody cited about all the people Clean Show management company knows, yet.” you’ll meet, new things Plus, if you need other you’ll see at the booths, ideas, there’s the Bellagio ideas you’ll hear at the fountain display at night, sessions, and, of course, restaurants galore, shows aplenty, a drive to beautiful you expect to win big at the tables, right?

Red Rock Canyon, and Container Park downtown on The Clean Show is back in Las Vegas (where it’s been Fremont. There’s so very much to do in Vegasland! But five times before). If you’ve been to Vegas, then you that’s all after the Clean Show closes each day. probably have some ideas about what you want to see OK then, no more fooling around. It’s about time we and do after the show floor closes. If this is your first got on with the big show. time, congratulations—you are in for experiencing a true Clean ’17 celebrates its 40th anniversary in Las Vegas, wonderland of fun.

June 5-8.

In either case, you might have taken some ideas from (continued) our Clean ’17 GO Guide published in April:

“

”

8

0517adc_p08-10.FINAL.indd 8

American Drycleaner, May 2017

www.americandrycleaner.com

4/20/17 3:06 PM

CONNECT WITH YOUR CUSTOMERS

POINT OF SALE SOLUTIONS ENGINEERED FOR DRY CLEANERS Fabricare Manager POS provides all the capabilities required, to manage your dry cleaning business.

Since 1999, cleaners using this system have confirmed Fabricare Manager is the preferred choice for controlling transactions, inventory, production and more. Designed for touchscreen, the system is remarkably easy to use, placing dry cleaning management at your fingertips.

FEATURES: User-Friendly Touch Screen Ultra-Secure Card Processing Customizable Pricing Controls Industry Leading 24/7 Support Targeted Text & Email Notifications Third-Party Integration Options Robust Route Management

VISIT US AT THE CLEAN SHOW 2017 BOOTH 537

(888) 299-9493 | fabricaremanager.com/ad

ADC_Full Page.indd 1

4/10/17 4:00 PM

Clean Show management company Riddle & Associates describes it as a place “Where the Industry Comes Together” to see the working equipment and products of exhibitors.

“I think the entire Clean Show floor becomes the industry’s largest classroom,” says company owner John Riddle, who has worked in some capacity with Clean Show operations since 1981. “We also want this to be the place the industry can see and touch equipment and see it work and operate.”

Clean ’17 showcases everything the industry has to offer, including 30 hours of education, and networking opportunities with industry colleagues.

“This is a true milestone for the Clean Show,” says Mary Scalco, Clean ’17 chairman and CEO of the Drycleaning and Laundry Institute (DLI), one of the show’s five sponsors. “The show has grown over the years to become one of the country’s top 100 trade shows. Mary Scalco

Clean ’17 exhibit sales already are ahead of each of the last four shows, and registration also is up for the same time period as previous shows.

Las Vegas is always a fun place to visit. too.”

At press time, Riddle reports the number of companies to exhibit in the central hall at the Las Vegas Convention Center next month is 450, filling more than 200,000 net square feet of exhibit space.

Those planning to attend Clean ’17, says Riddle, can register online by May 31 at www.cleanshow.com.

Members of any of the five sponsoring associations can register for $119 per person; the non-member rate is $149.

It’s important to note that after May 31, all registration must be done on-site at the Convention Center at a cost of $169.

Five associations sponsor the Clean Show: Association for Linen Management, Coin Laundry Association, DLI, Textile Care Allied Trades Association and the Textile Rental Services Association of America.

One of the most recognized contributions of the sponsors is the educational sessions they present at Clean, Riddle notes. Four of the associations provide education based on new and innovative industry topics, technologies, and research.

“People come to the show to learn and that learning comes in a thousand ways,” he says. “We want the Clean Show to be the place they can have a great experience and take home new ideas.”

Attendees include store owners, plant operators, tech10

American Drycleaner, May 2017

0517adc_p08-10.FINAL.indd 10

nicians, institutional laundry managers, distributors, consultants, and buyers.

“The largest share (94%) of attendees are business owners, executives or managers, according to a past Clean Show survey,” Riddle says. “The Clean Show brings those business owners and executives face to face with hundreds of industry exhibitors.”

The show starts Monday, June 5, when attendees will be able to explore the exhibits following a 10 a.m. ribbon-cutting ceremony; distributors have exclusive access to the show floor 8-10 that day.

The floor opens at 9 a.m. daily Tuesday through Thursday and closes at 5 p.m. daily Monday through Wednesday, and at 3 p.m. on Thursday.

On show days, the Clean Show will provide complimentary shuttles running between most official hotels and the Convention Center, according to Riddle. The shuttles will run approximately every 15 to 20 minutes.

On opening day, the shuttles will start at 7 a.m.—7:30 a.m. on the other show days—and run to 11:30 a.m. In the afternoon, they will run from 3 p.m. to 6:30 p.m.

Monday and Wednesday, to 6 p.m. on Tuesday, and 1 p.m. to 4 p.m. on Thursday.

After the show on Tuesday, June 6, DLI and TCATA are co-sponsoring a members-only cocktail reception at 5:30 p.m. at the Westgate Hotel (connected by walkway to the Convention Center).

Parking at the Convention Center at 3150 Paradise Road is available in the Silver 1 lot immediately in front of the main entrance. There is a $10-per-day charge, which does include in/out privileges.

An alphabetical list of Clean ’17 exhibitors with booth numbers and brief descriptions begins on page 12. ADC

Attendee at event registration, Las Vegas Convention Center. (Image: Las Vegas News Bureau)

www.americandrycleaner.com

4/20/17 3:06 PM

s ow t u Sh 4 si n 72 Vi lea th C oo at B

&

SOFTWARE THAT IS FAST EFFECTIVE AFFORDABLE!

POWERED BY

DAJISOFT

❱❱ DryClean PRO Enterprise (DCPe) is even simpler to use than before

❱❱ Built in marketing and e-mail functionality

Ask us about our DCPe Rental Designed for both small and large stores

SUPPORT LIKE NO OTHER

Com

p uter Sy stem

s

LET’S WORK

TOGETHER:

Free cordless scanner

(888) 325-4763

with our Garment Verification System!

www.dajisoft.com

1015adc_Dajisoft.indd 1 0317adc_Dajisoft.indd

9/11/15 2/15/17 10:12 5:04 PM AM

EXHIBITORS

2017

LAS VEGAS —The following companies and organizations have reserved exhibit space in the Las Vegas Convention Center for Clean 2017 as of April 10, according to show manager Riddle & Associates.

The list totals approximately 450 exhibitors at press time; it’s possible that more exhibitors will be added in the final weeks leading up to the June 5-8 event.

Where available, the descriptions of products and/or services provided here are general in nature and should not be considered all-inclusive.

Listings are subject to change without notice. Check www.cleanshow.com for any updates.

12 3 ❏

21st Century Dry Cleaners Route Pros Training services: route sales/marketing; management/customer service.

❏ 3Hanger Supply Co. Wide variety of drycleaning and laundry supplies.

❏ 3M

Scotchlite Reflective Material High-visibility and reflective clothing and materials. ™

™

A

❏ ABS Laundry Business

Solutions Route accounting, garment tracking and linen management software and systems.

❏ Ace Heaters LLC Water heaters.

1619

304

3710

1048

Packaging machines and pre-opened

12

2984

❏ All Brands Vending

3075

❏ All-Flo Pump Co.

3372

New and remanufactured combo, snack, and drink vending machines.

Air-operated diaphragm pumps.

❏ Alliance Laundry

1691, 1961 Systems Commercial laundry equipment and services under the Huebsch®, IPSO®, Primus®, Speed Queen® and UniMac® brand names.

❏ Alliant Systems

1590

❏ A.L. Wilson Chemical Co.

1716

❏ American Associated

3672

Route automation software for the textile rental industry.

Stain removers and other chemicals for professional drycleaning and laundry use.

337

❏ American Chillers &

1192

❏ American Coin-Op

2591

❏ American Drycleaner

2591

Cooling Tower System Water chilling systems for industrial and commercial process cooling applications.

Trade magazine, website and social media for self-service laundry owners.

Trade magazine, website and social media for drycleaning businesses and suppliers.

❏ American Express Credit card acceptance and processing.

303

❏ American Laundry News

2591

Laundry ❏ American Products/Clenacorp

3575

Trade magazine, website and social media for managers and administrators of institutional/ on-premise laundries and textile rental companies.

Laundry textiles and associated items for flatwork ironers

❏ American Laundry Systems Consulting and engineering company specializing in

3045

Little needs to be said to describe this scene: This is Vegas, baby!

When you get back home, you’ll have your own story to tell!

(Image licensed by Las Vegas News Bureau)

American Drycleaner, May 2017

0517adc_p12-32.FINAL.indd 12

1271

❏ Albatross USA Inc.

Compliant, environmentally friendly, non-chlorinated spotting chemicals.

3623

Bill/coin changers, token dispensers, ticket dispensers, card dispensers and car wash entry systems.

313

❏ ADI American Dawn

❏ Advanced Poly Packaging

Pads and covers for dry cleaners and laundries.

❏ American Changer

3547

3500

Towels; bed linens and blankets; table linens; healthcare gowns and scrubs; microfiber cleaning products; and other related textiles.

❏ Air World Inc.

Companies International linen distributor sourcing and providing healthcare, hospitality and guest care linens.

❏ Adco Professional

Products LLC Specialty cleaning chemicals and detergents used in drycleaning, commercial laundry, and janitorial and institutional cleaning applications.

bags on rolls; bagging systems for shop towels, bar towels, folded shirts and other small textiles.

www.americandrycleaner.com

4/20/17 3:00 PM

VISIT US AT THE CLEAN SHOW, BOOTH 3375 & 3377

ADC_Full Page.indd 11 0317adc_ScanQ.indd

2/22/17 4/14/16 10:02 5:12 PM AM

EXHIBITORS

2017

commercial laundry consulting, plant layout/design, process mechanical systems, equipment installations, and more.

❏ American Reusable

Textile Association (ARTA) Member association whose mission is to create greater awareness and appreciation for reusable textiles.

❏ American Trade Magazines Publisher of American Coin-Op, American Drycleaner, and American Laundry News.

❏ Ammex Corp.

Imports and distributes disposable gloves and barrier protection products.

❏ AMS Products/Object Design

Custom-printed laundry and route bags; mesh laundry bags; barrier and impervious bags; cart covers; and other bags.

❏ Angeline Group Ltd.

Operating room textile and surgical apparel, including uniforms, incontinent pads, specialized garments, surgical drapes and other technical fabrics.

❏ ANKO

OEM peristaltic pumps, pump systems, tubing and valving.

❏ AquaRecycle

Laundry wastewater recycling systems and dryer heat recovery system for hotels, hospitals, military/government facilities, and commercial laundries.

❏ Aquawing Ozone Laundry Systems — AWOIS Ozone laundry systems.

❏ ArbelSoft Inc.

Point-of-sale computer software for dry cleaners, Laundromats, shoe repair services and tailoring services.

❏ ARCO/Murray National Construction Co. Design/build construction firm focused on the laundry industry.

❏ ArtiClean Ozone

Laundry Systems Ozone laundry systems.

❏ Asiatic Fiber Corp.

Cleanroom and anti-static garments and textiles.

14

❏ Association for

545

Linen Management SPONSOR: Nonprofit trade association dedicated to the professional development of personnel involved in the textile care industry.

❏ Association of Wedding 2591

Gown Specialists Nonprofit trade association for members specializing in wedding gown cleaning, preservation and restoration.

❏ A13 Srl 3175

Padding, covers, insulation, parts and accessories for ironing and drycleaning machines.

Packaging ❏ Automated Systems 609

Automated sorting, counting and weighing equipment for various laundry applications.

❏ Autovalet Systems LLC 3650

1626

3400

Automated uniform and scrubwear dispense-and-return systems.

B

Industrial construction services.

527

1599

3370

505

3553

651

❏ BOWE Textile Cleaning

1793

❏ Braun

2261

Washing, drying, ironing, feeding and folding equipment, as well as wash aisle safety equipment solutions.

Gown ❏ BridalKare Preservation

640

Bridal gown cleaning and preservation.

❏ Brim Laundry

3539

❏ Brooks-Waterburn Corp.

2188

❏ Bundle Australia Pty. Ltd.

441

Machinery Co. Inc. Large-capacity washer-extractors and dryers; touchscreen control systems; OEM replacement parts and supplies.

Insurance services for Laundromats.

Productivity software for laundry operations.

459

1785

❏ Burkert Fluid Control

Systems Water treatment process control, automation and filtration.

❏

❏ BeCreative 360

1827

❏ Beijing Bartizan

2393

American Drycleaner, May 2017

0517adc_p12-32.FINAL.indd 14

3631

❏ Beck’s Classic

Technology Co. Healthcare textiles and supplies.

Manufacturer/supplier of bathrobes, towels, spa wraps, lounge chair covers and slippers to hospitality, healthcare, textile/linen rental and corporate gift industries.

GmbH Perc and multi-solvent drycleaning machines.

3303

Marketing and promotions for dry cleaners.

❏ Boca Terry

405

❏ BCC Payments LLC

Reusable incontinence products, including underpads, clothing protectors, diapers and briefs.

1421

2579

1799

Vending payment and credit card processing systems.

2479

Material-handling and garmenthandling equipment and systems.

❏ B&G Lieberman Co. Inc.

❏ Bahnson Mechanical Systems 1317

Wide variety of imported textiles for the textile rental industry.

❏ Bobco Systems Inc.

1018

Sewing supplies, replacement buttons, sewing machines, boilers, irons and vacuum pressing boards.

Vacuums, power sweepers, extractors, flooring machines and other equipment.

850

❏ B&C Technologies

Commercial washers, dryers, ironers, feeders and folders.

❏ Bissell Commercial

❏ BLC Textiles

Flexible-bag packaging systems for industrial laundries and textile rental services.

❏ Automation Dynamics 1190

960

C

CACO Manufacturing Corp.

Coin laundry furnishings, including folding tables, seating, clothes-hanging racks, and custom bulkheads.

❏ Calderon Textiles LLC

Distributes commercial linens to the textile rental, hospitality, cruise line and retail industries.

3739

2871

645

www.americandrycleaner.com

4/20/17 3:00 PM

2016.October.Full.Page.pdf 1 10/6/2016 9:21:12 PM

ADC_Full Page.indd 1

10/7/16 2:07 PM

EXHIBITORS ❏ Capital One Spark Business Card Credit card.

❏ Card Concepts Inc.

Automated card systems for Laundromats to handle cash collections, employee management, equipment service, and store marketing.

❏ Cardconnect

Payment processing/management.

2017 728

2785

Steam boilers, feedwater treatment systems, boiler chemicals, and hydro steam cleaners.

❏ Clean Cycle Systems

Filters Lint filters and air exhaust systems.

❏ CleanCloud 522

Point-of-sale software systems for dry cleaners and laundry services.

❏ Cleaner Business Systems Point-of-sale software systems for dry cleaners.

❏ Cart & Supply Inc.

3068

❏ CBA Machines NV

3755

❏ Cleaner’s Supply

❏ CDF Systems

3689

❏ CMV Sharper Finish Inc.

❏

3374

Laundry carts.

Trades industrial and commercial laundry equipment worldwide.

Mat processing systems.

Central Textile Co. Terry products for the institutional and hospitality markets.

❏

Centrex Technologies Inc. Advanced laundry information systems, RFID technologies, and consulting services.

❏

Centurion Medical Products Soiled-linen collection system; recyclable bags and liners.

❏ Chandler Machine

USA LLC Industrial sewing machines for dry cleaners and laundries.

857

3287

317

400

❏ Chevron Phillips

655

Chemical Co. LP Specialty chemicals.

Commercial flatwork ironers, folders and stackers.

❏ Coin Laundry Association

SPONSOR: Not-for-profit trade organization representing member laundry owners, prospective laundry owners, and equipment manufacturers and distributors.

❏ Colmac Industries

Tunnel finishers; shirt and pant presses; vacuum transport; soil room systems; hangering systems; and other products related to the commercial laundry, drycleaning and apparel industries.

❏ Columbia/ILSA

❏ Chem-Tainer Ind./

Maxi-Movers Laundry and linen carts, trucks, tables and hampers, and storage tanks.

®

Wide range of drycleaning and laundry supplies and products.

Machines Corp.

Drycleaning machines.

❏ Commercial Coils Inc. Replacement coils for laundry and drycleaning equipment.

1621

629

1221

801

1117

908

❏ Compassmax/Maineline Computer Systems Software and computer systems for dry cleaners.

511

❏ Computer Connections Inc.

1882

❏ Computer Software

3177

❏ Computer Systems

421

Point-of-sale/management computer systems for dry cleaners.

Architects Software systems for managing route, healthcare, hospitality, garment, and dust control laundries, as well as linen tracking tools for hospitals, hotels and casinos.

Software systems for dry cleaning, garment tracking and uniform rental.

❏ Consolidated

2971

❏ Consolidated

3185

International Corp.

Industrial laundry machines, parts, textiles and supplies.

1931

3503

Laundry Machinery Industrial dryers, shuttle conveyors, and mat rollers.

❏ Continental Girbau 1149

3215, 3415 Inc./Girbau Group Vended, on-premise and industrial laundry equipment and solutions (booth 3215 focuses on on-premise and industrial laundries, booth 3415 focuses on vended and multihousing laundries).

❏ Chicago Dryer Co.

2815

❏ Chief Clean

3678

❏ Church & Dwight Co. Inc.

3379

There’s always plenty of see-and-be-seen action at the Las Vegas pools in the heat of June, like here at the MGM Grand.

❏ Clayton Industries

1690

(Image licensed by Las Vegas News Bureau)

Flatwork linen separating, feeding, ironing and folding systems for laundries of all sizes.

Commercial janitorial dust mops and wet mops, handles and frames.

Laundry detergents and chemicals.

16

American Drycleaner, May 2017

0517adc_p12-32.FINAL.indd 16

www.americandrycleaner.com

4/22/17 4:36 PM

Presentation is Everything.

Keeping light-weight, knit shirts from losing their shape can be easier said than done. Stretch the shirt onto

Presentation isyou Everything. the wrong hanger, and end up with bumps on the shoulders known as “hanger dimples.” We created our

line of Knit Hangers with a unique size and shape that prevents bumps in polo and knit shirts. Warm weather months mean it’s Knit knit Hanger season at M&B. Keeping light-weight, shirts from losing their shape can be easier said than done. Stretch the shirt onto the wrong hanger, and you end up with bumps on the shoulders known as “hanger dimples.” We created our line of Knit Hangers with a unique size and shape that prevents bumps in polo and knit shirts. Warm weather months mean it’s Knit Hanger season at M&B.

To learn more about our line of Knit Hangers, go to www.mbhangers.com to find your local distributor, or call 888-227-0436 to speak with one of our customer service representatives.

To learn more1 about ADC_Full Page.indd

our line of Knit Hangers, go at to www.mbhangers.com to findBooth your local Visit us #1327 distributor, or call 888-227-0436 to speak with one of our customer service representatives.

3/10/17 4:59 PM

0517adc_M&B Hanger1(clean info).indd 1 ADC_Full Page.indd

4/20/17 3/10/17 1:57 4:59 PM PM

EXHIBITORS

2017

❏ Cost-Less Parts!

Replacement parts for commercial laundry and drycleaning equipment, focusing on coin laundries; ancillary equipment such as bill changers, furnitures, and carts.

❏ Covers Etc. Inc.

3191

Pads and covers for garment-finishing equipment.

❏ CryptoPay/WorldPay

521

Card payment systems.

❏ CurbsideLaundries.com

Point-of-sale/process management software for Laundromat owners.

❏ Dajisoft Inc.

3401

D

3724

3741

Manufacturing ❏ Darman Co. Inc.

3671

Material-handling products.

Cloth-roll towel cabinets, paper dispensers, towel-processing equipment, and microfiber products.

❏ Datamars Inc.

3685

❏ DCCS (Dry Cleaning

3735

Computer Systems) Point-of-sale software systems for dry cleaners.

❏ DEKRA Insight

726

Organizational safety programs and consulting.

2015, 2020

Co. Inc. Laundry, warewash, housekeeping, sanitizing, and other institutional and industrial products.

Commercial laundry equipment parts.

18

On-demand laundry and drycleaning pickup and delivery service.

Fabricating ❏ Duncan Co. Inc.

861

2991

301

❏ Dynaric Inc.

654

Plastic strapping and strapping equipment.

E

Monorail and belt conveyor systems; material-handling control systems; and cart dumpers.

3339

1917

3331

3679

❏ Ecolab

2645

❏ EcoTex

2279

❏ EDRO

1427

❏ Ekostar Textiles

1277

Financial lending services to commercial laundry and garment care industries.

Laundry detergents and chemicals; dispensing equipment; water and energy management; and real-time data management for large-scale, commercial laundry operations.

Ozone laundry systems.

Industrial washer-extractors, tumbler dryers, and ozone laundry systems.

Institutional linen company specializing in the industrial rental business.

❏ Ellis Corp.

Industrial laundry equipment;

3439

❏ Energenics Corp.

1819

❏ Ensign Emblem

3554

❏ ESD

2661

❏ European Finishing

1361

Sheeting, blankets and terry flat goods; incontinence pads and briefs; operating room and surgical linens; and patient and staff apparel, uniforms and lab coats.

Lint filters for dryer exhaust, cart-washing systems, and vacuum systems for lint collectors.

Emblems, screen-print transfers and direct embroidery for industrial laundries.

Vended laundry and gaming payment systems.

❏ Eurotex North America Inc.

261

❏ Evercare/Butler

841

❏ EXPODetergo International

543

❏ EzProducts

414

Reflective trims and labels.

2082

Home Products Lint rollers.

by EXPODetergo Srl International exhibition of equipment, services, products and accessories for laundries that takes place every four years.

International Inc. Permanent tagless systems for textile labeling, heat-sealing clothing text and barcode labels to fabric; rope ties; hanger stands; and hanger equipment.

❏ F-MATIC Inc.

F

Odor-control and restroom hygiene products.

2037

825

❏ Encompass Group LLC

Equipment Tensioning equipment.

❏ Eastern Funding LLC

American Drycleaner, May 2017

0517adc_p12-32.FINAL.indd 18

Towels, bar mops, kitchen towels and shop towels.

❏ Durable Superior Casters

Bundlers and polypropylene strapping systems.

Laundry wrapping equipment and wrapping film.

❏ Doxon Mfg. Co.

❏ DRYV

industrial wastewater treatment systems; water heaters and heat reclamation systems; and flatwork and garment finishing and material-handling equipment.

❏ Empire Towels Inc.

SPONSOR: Trade association representing member dry cleaners and launderers.

❏ EAM-Mosca Corp.

❏ Davis Packaging

❏ Diamond Chemical

926

❏ E-Tech Inc. 721

Radio frequency identification (RFID) products for textile identification markets.

Washers, dryers, and laundry management systems.

& Laundry ❏ Drycleaning Institute

Casters and wheels.

❏ Dante Bertoni SRL

❏ Dexter Laundry Inc.

760

Towel, soap and air freshening dispensers for the away-from-home market.

Coin laundry bulkheads and commercial appliance outlet centers.

724

Point-of-sale drycleaning software systems.

❏ Draco Hygienic Products Inc.

❏ Fabricare Management

829

537

www.americandrycleaner.com

4/20/17 3:00 PM

a soft touch for the most

delicate wetcleaned textiles

Developed to quickly and fully dry wetcleaned textiles without damage or wrinkling, the Poseidon Dryer eliminates air drying for catapulted productivity and unsurpassed results. Offering advanced programmability, it safely removes residual moisture from even the most delicate wetcleaned fabrics.

Smart engineering not only ensures a quick dry, it brings superior efficiency, durability and a soft touch.

The Poseidon Dryer works in concert with high-performance Poseidon Wetcleaning Machines and Flatwork Ironers for unrivaled results.

Professional fabricare operations rely on Poseidon to perfectly wetclean the most delicate items including tailored wool suits, cashmere sweaters, silk wedding dresses, camel hair sport coats, taffeta prom dresses, knit skirts and so much more. Poseidon offers innovative programmability for complete control over every conditional aspect of the wetcleaning, drying and ironing process.

POSEIDON www.poseidonwetcleaning.com 800-482-3400 • 248-457-1140 Visit us at Clean Show Booth #3743

PoseidonDelicateAdv2-ADC.03-17.indd 1 ADC_Full Page.indd 1

3/13/17 3/13/17 9:00 9:30 AM AM

EXHIBITORS

2017 ❏ Foster-Stephens Inc.

Systems Computer software systems for dry cleaners and laundries.

❏ Fanafel (Valmet)

Textiles for flatwork feeders, ironers and folders, including feed ribbons, padding and belts.

❏

Fashion Seal Healthcare Uniforms and image apparel for the healthcare industry.

❏ Felins USA Inc.

Tying, shrink-wrapping and bundling machines and systems.

❏ Felrap World Inc.

Laundry wrapping equipment and supplies.

❏ FH Bonn

Laundry and drycleaning press pads and covers.

❏ Fibertech Inc.

Laundry trucks and utility carts.

Wedding gown and garment preservation systems and supplies.

1491

700

1084

753

1091

❏

Firbimatic Perc, hydrocarbon and alternative solvent drycleaning equipment.

1373

❏ Firestone Financial LLC

451

❏ First Film Extruding

3476

❏ First Preference Products

1817

— Fairfield ❏ FLM Laundry Machinery

3756

Drycleaning garment bags and film.

Commercial laundry products and single-use laundry products.

❏ Fujitsu Frontech of NA

Retail point-of-sale terminals, self checkout systems, kiosks, radio-frequency identification (RFID) tags, and currency-handling equipment.

❏ Fulton Boiler Works

3711

1185

Equipment financing programs.

Garment presses, electric boilers, and other finishing equipment.

Boilers and related equipment/systems.

❏ Fimas Srl

Tensioning equipment and vacuum finishing boards.

❏ F3 Fumagalli Srl

❏

G

G.S. Manufacturing Aluminum material-handling systems, including baskets, bins, carts and racks.

❏ Garment Management

Systems Automated assembly systems, heat-seal machines, automated uniform-delivery systems and automated coat-check systems.

852

2492

1090

1391

❏ GKC Corp.

309

Importer of kitchen apparel, bar mops, aprons, napkins and more to food and beverage segment of commercial laundries.

❏ Golden Star

3563

❏ Gotli Labs AG

3774

❏ Gottcha-Covered LLC

3291

❏ GreenEarth Cleaning

1889

❏ Greenwald Industries

1585

❏ Gurtler Industries Inc.

2585

❏ Gusher Pump

2869

Production management system for laundry operations.

3605

Patented liquid silicone-based drycleaning solvents, with marketing/branding assistance.

1321

Coin/card acceptors, metering and security products for self-service laundries.

515

❏ Gemu Valves

720

Valves, and measurement and control systems.

637

Bedding, linens and textiles for hospitality, healthcare and other markets.

Dust/wet mops and microfiber cleaning products.

❏ Garnier-Thiebaut USA

Bed, terry and table linens for hotels, restaurants, casinos and other businesses.

❏ George Courey Inc.

Advanced detergents and specialty chemicals for the commercial laundry industry.

Centrifugal pumps.

Monorail systems, lint collection systems, coaxial duct systems, loading hoppers/chutes, conveying systems, and folding stations.

❏ Foltex

1237

❏ Forenta L.P.

1337

Feeding, folding and stacking equipment.

Drycleaning and laundry finishing and pressing equipment.

❏ Fortune Web Marketing Online marketing services.

20

315

Outdoors in Vegas in June means staying well-hydrated. Just beyond this golfer putting on the green, the famous Strip awaits your return. (Image licensed by Las Vegas News Bureau)

American Drycleaner, May 2017

0517adc_p12-32.FINAL.indd 20

www.americandrycleaner.com

4/20/17 3:00 PM

The Future Is Here!

See it at the Clean Show - Booth 1385 ING

UC ROD

C F O ST

INT

E PRSingle Buck Hot Plate Shirt Finisher • • • • •

Full Length, PTFE Coated Plates No Shine Cuff Placket Presses Rear Tensioning With Vacuum & Pull Down Sleeve Angle Adjustment Top Hood Removes Heat From The Work Environment

NO MORE SHINE SS E C PRIN TRA UL

Tensioning Blouse/Shirt/Jacket Form Finisher • • • • • •

Sizes From 0 Petite To 3 XL and larger Blouses, Shirts, Jackets, Labcoats - Wet or Dry Dual, Rotating Front Clamps (Patented System) One Heated For Wet Shirts/Blouses One Unheated For Drycleaned Shirts/Blouses Front Clamps Pivot & Rotate

No Need To Disconnect & Store Unused Clamp

R

TA S A T

PAN

The first machine that can finish the entire pair of pants INCLUDING THE CREASE with one operator at a level of quality superior to conventional equipment • For All Types Of Pants: - Creased Or Uncreased - Pleated Or Unpleated - Men’s Or Ladies’ • No Experienced Operator Needed • Requires Less Floor Space Than Conventional Equipment • Rotating Cuff Clamps For Creased/Uncreased/Flat Front Finish

P.O. Box 127 - Mamaroneck, NY 10543 Telephone (973) 535-8305 E-Mail: info@trevilamerica.com

0417adc_Trevil2.indd 1

Toll Free (877) TREVIL 1 www.TrevilAmerica.com

3/2/17 4:09 PM

EXHIBITORS

❏ H-M Company

2017

H

Drain troughs, lint interceptors and related products.

❏ Haining Yikang Textile Co. Ltd. Reusable underpads, bibs, pillowcases, mattress covers and other textiles.

❏ Hydro Systems Co. 3145

639

❏ Hans-Joachim

3457

❏ Harbor Linen - A Division of Bed, Bath & Beyond Institutional linens, case goods and apparel for the hospitality, healthcare, cruise line and foodservice industries.

❏ Harris Pillow Supply Inc.

Pillows and pillow-cleaning systems.

❏ Healthcare Laundry

Accreditation Council Non-profit organization formed to inspect and accredit laundries processing reusable textiles for hospitals, nursing homes and other healthcare facilities.

❏ High Mark Manufacturing Inc. Coin laundry bulkheads, drain troughs and furniture.

❏ HJLite

Retro-reflective materials for personal protective equipment, apparel and activewear.

❏ Hoffman Mint Laundry tokens.

❏ Hoffman/New Yorker

Drycleaning and garment/apparel equipment, laundry machines, steam boilers, remanufactured presses and other products.

❏ Hot Water Products

Water heaters, hydronic boilers, steam boilers, solar thermal, combination heating applicances, tanks, pumps and accessories.

❏ Hunt Textiles

Terry towels, aprons, napkins, kitchen towels, bed linen and other textiles.

22

I

Services Inc. ❏ Imonex Coin acceptors and

❏ Jensen USA Inc.

2631

Sea-lion ❏ JiangSu Machinery Group (Corp.)

1191

Washing equipment, finishing systems, material-handling systems, and system software and process technology.

1092

327

3757

Hanger ❏ Indy Galvanized wire hangers.

2193

Infinite Creative Enterprises Inc. Massage chairs.

❏ Infinite Trading Inc. ❏ InnoClean Corp.

Management ❏ Innovative Designs

631 1896 708

❏ InOne Technology LLC

3602

❏ International Products Corp.

3600

Vending machine technologies, and cashless payment systems.

Filter membrane cleaners.

❏ IPA

Automated surgical scrub and linen dispensing equipment for healthcare providers.

460

1677

❏

351

Isuzu Commercial Truck of America Trucks.

❏ Italclean Srl

1885

❏ Itsumi USA Inc.

1570

Shirt finishing equipment.

J

3184

Gutheim ❏ James & Associates

Management consulting firm specializing in rental laundries.

❏

K

Kaeser Compressors Inc. Compressed air equipment.

3385

611

❏ Kannegiesser USA

2231

❏ Kemco Systems Co. LLC

3557

❏ Keycolour Inc.

2975

❏ Kibler Chemical Corp.

3089

Continuous-batch washers, extraction presses, material-handling systems, shuttles, conveyors, dryers, washerextractors, linen separators, feeders, ironers, folders and garment finishers.

Water heaters, heat reclaimers, water recovery/reuse systems and water treatment systems.

Industrial water softeners and filters.

❏ Kingsfield Inc.

445

❏ KioSoft Technologies LLC

858

Chemicals for laundry/cleaning applications.

Unattended payment solutions.

❏ Kleen-Rite Inc.

Solvent filter/purifier system.

1498

❏ Kleen-Tex Industries Inc.

401

❏ Kreussler Inc.

727

❏ KSE Suppliers

761

Commercial and industrial mats.

3670

554

Industrial laundry equipment sales.

Textile dyeing products.

408

Insurance services for dry cleaners, commercial laundries, Laundromats and linen suppliers.

Drycleaning and laundry equipment.

3676

853

❏ Irving Weber Associates (IWA) 3622

Galvanized wire and vinyl-coated hangers.

❏ JP Equipment Inc.

RFID tracking systems.

3309

❏ JLT Co. Ltd.

3292, 3470

Hydrocarbon drycleaning machines.

547

Washer-extractors, dryers, ironers, and drycleaning, folding and finishing equipment.

❏ IndoorMedia Register tape advertisement services.

❏

706

412

Network of independent textile rental companies that promote informational exchange and education.

American Drycleaner, May 2017

0517adc_p12-32.FINAL.indd 22

3777

Flatwork folding equipment.

Textile ❏ Independent Rental Association (ITRA) 3209

Schneider GmbH

❏ JB Industries Inc.

pay-by-phone systems.

❏ Hamilton Engineering Inc. Commercial and light industrial water-heating systems and boilers.

1217

Chemical injecting, proportioning and dispensing equipment.

Laundry, drycleaning and wetcleaning chemicals and detergents.

www.americandrycleaner.com

4/20/17 3:00 PM

Great New Look,

Same Great Performance, Same Great Support.

The best machine for the best solvents.

Union Drycleaning Products, USA 1900 Meredith Park Drive McDonough, GA 30253 1-800-433-9401 fax 404-361-2454 www.uniondc.com America’s Best Selling Brand of Dry Cleaning Machines ADC_Full Page.indd 1

4/12/17 9:17 AM

EXHIBITORS

2017 mat-processing equipment.

Institutional linen, including incontinent, OR/surgery, patient/professional apparel, pediatric, pillows, sheets, towels and more.

❏ Leebaw Manufacturing

Material-handling carts, garment carts, shelving units, lift tables and laundry/sling bags.

L

❏ Lac-Mac Limited

Reusable surgical gowns and drapes, and other healthcare apparel.

❏ Landen Strapping Corp.

Plastic strapping machines, glue machines and stretch film wrappers, plus related supplies, parts and service.

❏ Lapauw USA

Flatwork finishing equipment, washer-extractors, garment finishing tunnels, cart washers, and more.

3550

3085

Steam boilers and related equipment for laundry and drycleaning industries.

❏ Laundrapp

Digital platform offering on-demand mobile/web technology for laundry and drycleaning services.

Card ❏ Laundroworks Systems

❏ LG Electronics

Commercial washers and dryers.

❏ Liberty Computer Systems Point-of-sale software for laundries and dry cleaners.

❏ Linen Tech

Laundry management software.

3717

415

2293

Card-based payment, control, and monitoring systems for multi-housing and vended laundries.

❏ Laundry Locker

Drop Locker Locker-based delivery for dry cleaners.

❏ Laundry Logic LLC

Computer software and systems for textile rental.

❏ Laundry ReStart

Computer-based management system for self-service laundries.

❏ Laundrylux

Distributor of Electrolux and Wascomat commercial laundry equipment in North America.

❏ LaundryPass

Card payment/management system for Laundromats.

Technology Inc. Continuous-batch washers, washer-extractors, dryers, flatwork feeders, ironers, folders, stackers, material-handling equipment and

24

Garment finishing, small-piece stacking, cart washing, and pressing equipment.

3647, 3749

❏ Lattner Boiler Co.

❏ Lavatec Laundry

❏ Leonard Automatics

759

3388

❏ Lochinvar LLC

High-efficiency water heaters, boilers, pool heaters and storage tanks.

❏ LowCostMfg.com

Parts for commercial washers and dryers.

❏

M

M&B Hangers Wire garment hangers and paper products for drycleaning and textile rental industries.

1060

642

1374

Manufactures, imports and distributes broad spectrum of textile products used in hospitality, healthcare and industry laundry markets.

❏ Mainetti Canada Inc. ❏ Maruso USA Inc.

Plastic garment hangers.

Material-handling systems, including rail systems, conveyors and trolleys.

❏ Material Imports

Textile products for hospitality,

❏ Maxi Companies

1521

❏ MAXI-PRESS

3392

❏ Maximizer

3471

Export management company specializing in commercial and industrial laundry and drycleaning equipment.

Elastomertechnik GmbH Membranes for water extraction presses; additional spare and special parts for other laundry equipment.

Direct-fired water heaters, boiler stack economizers, wastewater heat recovery and water reuse systems.

❏ Maxon Lift Corp.

Truck and trailer liftgates.

3551

1591

1327

1598

❏ McClure Industries Inc.

3268

❏ Medline Industries Inc.

2176

❏ Memories Gown

1926

❏ Messe Frankfurt Inc.

2394

❏ Metalprogetti

1731

Advertising Bureau Advertising and marketing services for dry cleaners and Laundromats.

Broad spectrum of healthcare textiles and other healthcare products.

851

447

Preservation Environmentally friendly wholesale gown cleaning, preservation, and pre-paid shipping.

Trade-fair organizer responsible for Texcare exhibitions.

Automated systems for moving, handling and dispensing hanging and folded garments.

❏ Mevo Metzler GmbH 742 2985

Wire hangers, and drycleaning and laundry products.

529

❏ Midwest Specialty Products

3677

❏ Miele

1895

❏ Milliken & Co.

1036

Disposable towel and wiper products.

Laundry care equipment and products.

544

411

❏ Mayfield Group

Laundry, linen and trash carts; motorized tuggers; cart dumpers; and cart washers.

2974

Personal protective equipment and safety solutions.

American Drycleaner, May 2017

0517adc_p12-32.FINAL.indd 24

3515

❏ Magid

❏ Material Flow Systems 1743

1648

1376

Drycleaning and laundry equipment.

Garment hangers and garment packaging products.

2891

2016

❏ Maestrelli Srl

❏ Magnus Textile 555

industrial, laundry and institutional customers.

Fabrics for tablecloths, napkins,

www.americandrycleaner.com

4/20/17 3:00 PM

Any Spot, Any Time

Enter to WIN a FREE Hydrosolv Cold Spotting Board!

Perfect for dry cleaners, laundries, drop stores, textile rentals, hotels, apparel manufacturers and clothing retailers.

Table top design fits anywhere

Self contained vacuum system

2 spotting guns and 1 drying gun

Reservoirs for water and solvent

Stainless steel spotting arm Excellent quality – made in Italy

With Alba-Steam option, no boiler needed. *Electricity and compressor required for operation

Hydrosolv Cold Spotting Board The Hydrosolv is a complete cleaning machine designed to remove all types of stains from virtually any type of fabric. The Hydrosolv System utilizes both solvent and aqueous cleaners. This dual use ability allows operators to clean both “dry side” stains, such as grease, oil and dirt, and “wet side” stains, such as blood, food and rust.

The addition of optional Alba-Steam Generator allows you to utilize steam for “set in” stains and rinse spotting chemicals from fabric.

The Alba-Steam is a compact steam generator with a powerful steam gun.

Albatross Card.indd 1

4/24/17 9:45 AM

Spring Supports for Cleaning Guns

Spotting Guns for Water and Solvent

Pivoting Support Pole with Locking Screw

Built In Air Drying Gun

Akulon Containers for Solvent and Water

Enter to WIN a FREE Hydrosolv Cold Spotting Board!

Large Stainless Steel Buck

Non-corrosive Fine Mesh

Clean Show Booth 2984

Powder Coated Body

Rubber Feet Powerful Vacuum Exhaust Motor

Name: __________________________________________________________ Company: ________________________________________________________ Email : __________________________________________________________ Phone: __________________________________________________________ Dry Cleaner

Laundry

Retailer

Manufacturer

Other:

________________________________

How to Enter: You do not need to be present to win. Send entry prior to June 3rd. Drawing will be held on the June 8th at the close of the show.

Fill out the form and bring to our booth 2984 or send to our office prior to June 3rd. Winner is responsible for shipping cost. Includes 1 Spotting kit with 7 spotting chemicals. Winner will be notified by email. Email address required to enter.

Scan and email to: contest@albatross-usa.com or fax to: 718-392-2899

Albatross Card.indd 2

4/24/17 9:45 AM

NETWORK WITH THE ENTIRE NETWORK.

CLEAN 2017 WHERE THE INDUSTRY COMES TOGETHER

JUNE 5–8, 2017 LAS VEGAS CONVENTION CENTER LAS VEGAS, NEVADA USA

Here’s your opportunity to personally interact with over 400 manufacturers and suppliers plus 10,000 peers. The Clean Show is the single best networking opportunity in the entire industry.

REGISTER AND RESERVE YOUR HOTEL NOW WWW.CLEANSHOW.COM ADC_Full Page.indd 1

2/21/17 11:02 AM

EXHIBITORS

2017

placemats, aprons and tableskirts; dust control products; industrial and specialty textiles.

❏ Million Dollar Collar ❏ MIP Inc.

Reusable healthcare products, including bed linens, underpads, carts, bags, etc.

❏ Miura America Co. Ltd. Steam, hot water and modular boiler systems.

❏ Mobile Computing

Corp. Inc. (MCC) Linen and textile route-delivery software.

❏ MODRoto

Bulk linen and laundry carts.

❏ Monarch Brands

Commercial linen for rental textile market, including institutional towels, hospitality linen, microfiber cleaning textiles, and wiping products.

❏ Monarch Coin & Security Coin/token chutes, money boxes, locks and keys for coin laundry machines; bathroom locks.

❏ Monarch Robe and

Towel Co./Cypress Bathrobes, towels and slippers for hospitality industry.

❏ Moonsoft International

Microfiber products, cleaning towels, and mop pads and materials.

❏ Morgan Olson

Aluminum walk-in vans for the textile rental industry.

❏ Mountville Mills Inc.

Floor mats for uniform and textile rental companies.

❏ Multimatic

Drycleaning machinery using conventional and environmentally friendly solvents.

❏ My Shoe Hospital

Boot and shoe repair services.

N

❏ Naomoto Corp./Apparel

Machinery & Supply Co. Distributor for Naomoto irons,

26

562 3463

self-contained vacuum tables, and other finishing equipment; Hoffman pressing equipment; Koenig irons, mini boilers and automatic garment finishers; and Reliant fusing and laminating machines.

❏ National Cleaners

Association Trade association for professional garment/fabric cleaners and suppliers.

311

3474

❏ National Combustion Co. Inc. (NATCO) Water-heating systems.

745

❏ NIE Insurance

Insurance services for dry cleaners and coin laundries.

❏ Norchem Corp.

627

710

Laundry chemicals; chemical dispensing systems; wastewater treatment and recycling systems; and system controllers and software.

3767

837

2031

3706

❏ NSF International

2889

Certification program for commercial laundering operations.

1137

3077

1285

643

1789

❏ NuMat Systems LLC

2590

Rubber-backed floor mats, and mat-processing equipment for the textile services industry.

❏ Olin Corp.

O

Chlorinated organics drycleaning solvent.

❏ Omni Apparel Inc.

Launderable butcher coats, lab coats, smocks and aprons for the food industry.

1921

❏

P

P & E Products Mat-rolling and -storage equipment.

3723

❏ PAC Strapping Products Inc.

302

❏ Parker Boiler Co.

821

Plastic strapping; plastic strapping machines and systems; steel strapping, plus tools and accessories.

Steam boilers, indirect-fired water heaters and related equipment.

❏ PayRange

2892

❏ Pellerin Milnor

3131

Washer-extractors, automated tunnel washing systems, apparel processing machinery, dryers, material-handling systems, and laundry computer networks.

❏ Penco Products Inc.

650

❏ Penn Emblem Co.

601

❏ Pepin Mfg. Inc.

245

Garment lockers, hygiene products and storage products for textile and linen rental.

Image and identification products for uniform, garment and apparel industries.

Contract converting and fabrication; lint removers.

❏ Perego Tessitura 1886

Table, bed and bath linens for industrial laundries.

❏ Performance Matters 423

Consulting services for textile rental service companies.

❏ Phoenix Scale Co.

Linen-processing and -tracking computer software.

❏ OMNI Solutions

3090

❏ Onnera Group

1761

International business group offering

❏ Otto Trading Inc.

Mobile payment systems.

❏ North American Foam

American Drycleaner, May 2017

0517adc_p12-32.FINAL.indd 26

2691

827

❏ Newhouse Specialty Co.

1171

Electric portable massagers.

❏ New Horizons in

Specialty products for the laundry, drycleaning, hospitality and garment manufacturing industries.

3715

453

615

Ozone Solutions Inc. Ozone laundry systems.

❏ Othis USA

Drycleaning finishing equipment.

❏ Navien Inc.

Tankless water heaters and boilers.

3535

professional laundry equipment under its Danube, Domus and Primer brands.

❏ Phoenix Textile Corp.

Textile and interior design products for the healthcare marketplace.

3174

321

1916

420

www.americandrycleaner.com

4/20/17 3:00 PM

FROM ROM LOCAL OCAL MARKET ARKET EXCELLENCE XCELLENCE F ROM L OCAL M ARKET E XCELLENCE

TO O NTERNATIONAL RECOGNITION ECOGNITION T O IINTERNATIONAL NTERNATIONAL R ECOGNITION

BY WAY of GREENEARTH CLEANING BY BYWAY WAY of of GREENEARTH GREENEARTH CLEANING CLEANING Located in The Hague, Netherlands, Stomerij Located Located in in The The Hague, Hague, Netherlands, Netherlands, Stomerij Stomerij Panda is in the third generation of De Beer Panda Panda isis in in the the third third generation generation of of De De Beer Beer family ownership. Since 1956, fine garment family family ownership. ownership. Since Since 1956, 1956, fine fine garment garment care has provided opportunities for growth – care care has has provided provided opportunities opportunities for for growth growth –– literally without borders. Currently Dennis and literally literally without without borders. borders. Currently Currently Dennis Dennis and and Patricia De Beer have clients from as far away Patricia Patricia De De Beer Beer have have clients clients from from as as far far away away as the London Theatre District shipping as as the the London London Theatre Theatre District District shipping shipping costumes and stage clothes for their special costumes costumes and and stage stage clothes clothes for for their their special special touch. Stomerij Panda has been built on touch. touch. Stomerij Stomerij Panda Panda has has been been built built on on delivering quality treatment and is a prime delivering delivering quality quality treatment treatment and and isis aa prime prime example of why GreenEarth cleaners have example example of of why why GreenEarth GreenEarth cleaners cleaners have have gained a global reputation for maximized gained gained aa global global reputation reputation for for maximized maximized sustainability and first class care. sustainability sustainability and and first first class class care. care.

DENNIS DE BEER / STOMERIJ PANDA PRESIDENT DENNIS DENNISDE DEBEER BEER // STOMERIJ STOMERIJPANDA PANDAPRESIDENT PRESIDENT Stomerij Panda_AD_PrintAd_170412.indd 1

Stomerij StomerijPanda_AD_PrintAd_170412.indd Panda_AD_PrintAd_170412.indd 11 ADC_Full Page.indd 1

4/12/17 11:29 AM

4/12/17 4/12/17 11:29 11:29AM AM 4/12/17 11:42 AM

EXHIBITORS

2017

❏ Pivot ❏ Plexus Industries

Commercial laundry bags, slings and cart covers.

❏ Polypack GmbH & Co. KG

Full automatic bagging machines for hanging garments; single and set packing; bundling systems; labeling systems; conveyor systems.

❏ Pony SpA

3574

❏ R.W. Martin & Sons Inc.

3171

❏ Railex Corp.

3376

Buys, sells, reconditions and remanufactures commercial and industrial laundry equipment.

3285

251

Garment-handling conveyors, slick rail, trolleys and related equipment.

❏ RAMCO Laundry

Machinery Inc. Commercial and industrial laundry systems.

1177

Garment finishing and pressing equipment.

❏ Port-a-Cool LLC

3571

❏ Poseidon Textile Care

3743

Portable evaporative coolers.

Systems LLC Wetcleaning equipment, parts and service.

❏ Positek RFID L.P.

RFID-enabled sorting and tracking software and systems for the textile maintenance industry.

❏ ReflectiveStripe.com/ 1227

3301

❏ PSP Industrial

3169

Laundry Equipment Pre-owned and reconditioned industrial laundry equipment.

❏ PurClean/PurWater Water treatment equipment and systems.

Q

❏ Quietaire Cooling Inc. Industrial fans and commercial ventilation equipment.

R

❏ R&B Wire Products Inc.

Industrial laundry and linen transportation equipment and products, including carts and trucks.

❏ R.L. Williams Co.

Restroom products for the uniform, linen rental and dust control industries.

❏ R.R. Street & Co. Inc.

Solvents, additives, stain removal agents and filtration products for laundry, wet cleaning and dry cleaning.

28

❏ Reed Mfg. Co.

Workwear and uniforms.

❏ Prime Capital Inc. Financing services.

❏

RealStar USA Drycleaning machines using variety of solvents.

Block Bindings & Interlinings Custom reflective striping for workwear.

❏ Rema Dri-Vac Corp.

Air vacuum units, boiler feed systems, blow-off separators, boiler feed pumps, storage tanks and condensate systems.

❏ Rennco LLC 314

Laundry bagging and packaging equipment.

863

3203

607

1370

3271

3092

Money-changing equipment.

1595

❏ San-Ai Industries Inc.

3784

Inc. Replacement decals and signage for commercial laundries; repairs bill changers and bill acceptors.

Laundry/drycleaning supplies and equipment.

Professional drycleaning detergents, wetcleaning soaps and spotting chemicals as well as restoration and shirt laundry products.

❏ SanMar

Industrial workwear and wholesale imprintable apparel.

❏ Rome Conveyors LLC

❏ Rowe Bill Changers

S

744

3200

2845

❏ S. Thomas & Associates

Garment-pressing equipment.

3274

Linen and laundry trucks; materialhandling products; liquid tanks.

Design, sales and installation of material-handling systems.

❏ Sankosha USA Inc.

❏ Rochester Midland Corp.

Conveyors and other materialhandling systems.

646

Importer and manufacturer of institutional linens.

❏ Sanitone by Fabritec

3771

American Drycleaner, May 2017

0517adc_p12-32.FINAL.indd 28

3451

❏ Rinnai America Corp.

❏ Rotational Molding Inc. 3500

1576

1717

Water management programs.

751

659

❏ Riegel Div. Mount

Tankless water heaters.

❏ Royal Blue Textiles

❏ Ryco Conveyors Inc.

1685

Vernon Mills Inc. Broad range of hospitality, healthcare and institutional linens.

437

Vinyl, canvas and molded poly carts in various styles.

❏ Renzacci SPA

Drycleaning machines, washerextractors, dryers and wetcleaning machines.

❏ Royal Basket Trucks

844

1347 427

❏ ScanQ

3375, 3377 Point-of-sale software and support.

❏ ScrubTrak

3188

❏ SEITZ, The Fresher

3523

❏ SEKO Dosing Systems

3652

❏ Select Risk Insurance Inc.

1617

❏ Setomatic Systems -

1977

Automated scrub dispensing systems.

Company Inc. Complete line of laundry and drycleaning chemicals.

Corp.

Solenoid valve and peristaltic pump dispensing systems.

dba Select Programs Insurance, risk management and business consulting services for the textile care industry.

SpyderWash Electronic payment acceptance technology, and drop coin meters.

www.americandrycleaner.com

4/22/17 4:39 PM

Come see what’s NEW in Automated Assembly!

See the redesigned QuickSort System with “RAPID MOVE TECHNOLOGY” !

G N I C U ROD

INT

FINALLY, the best AROUND-THE-CLOCK SERVICE for DRY CLEANING!

Visit us at CLEAN ’17 - Booth 1321 (501) 420-1682

garmentmanagement.com

ADC_Full Page.indd 1

4/13/17 9:30 AM

EXHIBITORS ❏ Shanghai Sailstar Machinery Group Co. Ltd./Everstrong Commercial Products Sailstar: Washing, drying, drycleaning, flatwork ironing, feeding, folding, and finishing equipment; Everstrong: Bags, aprons, towels, linens, trolleys/ baskets, and stands.

Shine Young ❏ Shanghai Silicone Industry Co. Ltd.

2017 3585

Garment film and flexible packaging.

1699

1437 2945

620 1121

❏ Step ❏ Smart Therapeutic Flooring

1787

Wide range of textile products for the textile rental, healthcare and hospitality industries.

845

❏ Smith Bros.

300

❏ SNA Manufacturing LLC

839

Drycleaning detergents, spotters and specialty products.

1074

Operations management software for commercial laundries.

Software for drycleaning and laundry delivery services.

Flatwork ironer textiles and supplies, cleaners and belting; sling bags; cart covers; filtration and dust-control products.

by Master ❏ Strap-Rite Packaging Solutions

Plastic-strapping machinery.

Plastic bag and plastic product supplier to the laundry industry.

❏ SUDSY Vending Supplies Broad range of coin laundry products and supplies.

T

701 3663

❏

3778

Computer software and systems for drycleaning operations management.

3601

Computer software systems for the textile rental industry.

❏ TexTrax

Linen management and route accounting software.

Abrasion-resistant release coating for dryer panels.

2875

621 2977

622

2969

1621

Textillien ❏ Technische Lorrach GmbH & Co. KG

2791

Ironer pads, belts, tapes and accessories.

1721

559

3731

658 3371

❏ TheLaundryList.com Inc.

2877

Engineering ❏ Thermal of Arizona Inc.

3447

Parent company of Martinizing Dry Cleaning and Certified Restoration Drycleaning Network franchises.

Wastewater heat reclaimers, heat-recovery systems, shaker screens, water heaters, storage tanks, pumping systems, ceramic filtration systems and other products.

❏ Thermopatch

750

❏ Thomaston Mills

843

❏ Tietex International Ltd.

308

in a Box ❏ Time Preservation Co.

323

Textile and garment identification products and systems.

Bed and bath linens for the hospitality, healthcare and institutional markets.

Stitchbonded, now-woven fabrics.

3624

3475

❏ The Huntington Co.

Used industrial laundry machinery; plant design and installation services; energy efficiency studies.

❏ Tecni-Quip Carts

Automation Products ❏ Texas Heat-sealing machines.

❏ Textile Technologies

Reusable bags for dry cleaners.

410

918

SPONSOR: Trade association representing manufacturers and distributors of laundry and drycleaning equipment and supplies.

❏ The Green Garmento

Equipment financing.

American Drycleaner, May 2017

0517adc_p12-32.FINAL.indd 30

711

Equipment Finance, 1594 ❏ TCF a Division of TCF National Bank

Material-handling carts.

Care Allied ❏ Textile Trades Association

❏ The DECC Co.

Plastic strapping.

Custom-tailored consulting and management coaching services.

1727

30

❏ Starchup Inc.

❏ TBR Associates

❏ SPOT Business Systems Springboard Suite of cloud-based tools for laundry pickup/delivery services.

Healthcare, hospitality and institutional textiles and apparel, and linen management services.

3390

Supplier of industrial and commercial laundry machinery and equipment.

❏ Spindle

Currency change machines and central payment systems.

Stock tags, labels and business forms for the laundry/drycleaning industry.

Cleaning and cooling fans for laundries and drycleaning plants.

❏

3071

❏ Stry-Lenkoff Co. 714

Spartan Chemical Co. Laundry detergents and chemicals.

Change-Makers ❏ Standard Inc.

Material-handling equipment for the uniform and laundry industry.

❏ Streamline Solutions

System controls and management information solutions for the automation of industrial uniform and textile laundry facilities.

Laundry ❏ Southwest Equipment

2890

❏ StraPack Inc.

Foam hanger covers and shoulder guards.

❏ SonicAire

❏ SRS Conveyors

❏ Storms Industries Inc.

Anti-fatigue mats.

❏ Softrol Systems

2186

❏ Standard Textile

❏ Sigmatex-Lanier Textiles

Silscopad USA Inc.

❏ Spynr Inc.

Software and online marketing services for laundries and dry cleaners.

Turnkey paper and hand soap programs for the textile rental industry.

❏ Sigma Garment Films

1495

Spring padding, waxes and cleaners for ironers.

Drycleaning, laundry and ironing pads.

❏ Shanghai Weishi Fujistar ❏ Sierra Hygiene Products

❏ Springpress

Gown preservation kits.

❏ Tingue

3531

❏ Tolkar Smartex

1771

❏ Totofolder Manufacturing

2384

Supplies for flatwork ironers, feeders and folders; rebuilt ironers; laundry carts; rigging and repair services; and replacement parts and accessories for laundry equipment.

Textile processing and commercial laundry machines.

Co. Ltd. Flatwork feeders, folders, stackers and spreaders.

www.americandrycleaner.com

4/20/17 3:00 PM

ADC_Full Page.indd 1

4/14/17 12:31 PM

EXHIBITORS

2017

❏ Trevil America Inc.

Professional ironing equipment and electric steam generators.

❏ Triad Design

1385

3708

Bill breakers.

the Association for ❏ TRSA, the Linen, Uniform & Facility

968

Services Industry SPONSOR: Trade association representing the textile services industry.

❏ Truffoire Las Vegas Skin care products.

Industrial ❏ Turn-Key Engineering Services

❏ U.N.X. Incorporated

Commercial laundry chemical products and dispensing systems for domestic and international markets.

❏ Advantage ❏ Uniform Corporate Solutions U.S. Jaclean Inc.

❏

❏ Unipress Corp.

Shirt-finishing machines, and laundry and drycleaning equipment.

Div. of ❏ UniSec New York Machinery

Industrial valves.

❏ United Temps Inc.

Services for temporary staffing.

❏ United Textile Distribution Dust control products, table linen, bed linen, towels, hangers, aprons and other products.

Wire Hanger Corp./ ❏ United UWH Industries

3244

Distributor of cotton, microfiber and spun table linen textiles.

32

V

❏ Vega Systems USA ❏ Vend-Rite Mfg. Co. Inc.

Soap venders, bag venders, snack/drink venders, coin laundry signs, plastic laundry bags and drop-off bags.

❏ Vend-Rite Supply 2185

Licensee of branded soap, fabric softener and stain removal products packaged for use in coin laundries and hospitality locations.

❏ Venus Group 558 653

1560

Tablecloths, napkins, aprons, sheets towels, hospital linens and chef apparel.

❏ Veolia Water Technologies ❏ VF Imagewear Inc.

Industrial workwear, hospitality garments, corporate apparel and protective apparel; managed uniform programs.

1161

3770

Textile products for institutional, hospitality, food service and healthcare industries.

3406

3611

1127

3765 501

550

Munzprufer Dietmar ❏ wh Trenner GmbH

2988

Corp. ❏ Whirlpool Commercial Laundry

2615

❏ White Conveyors Inc.

1517

Commercial washers, dryers and specialty products under the ADC, Maytag® Commercial Laundry and Whirlpool® Commercial Laundry brands.

❏ Williamson-Dickie Mfg.

551

❏ Winona Paper

625

Workwear.

Towel and tissue products for textile rental companies.

❏ Woodbine Products Co.

3384

❏ World Emblem International

2885

❏ WSI Washing Systems

1026

Custom embroidered, sublimated and screen-printed emblems.

Wash-aisle chemistry, wastewater treatment, specialty chemicals, dispensing technology, and information systems.

X

Inc. ❏ Xeros Commercial laundry system

3507

that utilizes polymer beads.

736

❏ YAC Japan

Y

1199, 1295 Laundry and drycleaning equipment.

❏ Wash-Dry-Fold POS

2190 820

Industrial sewing equipment, parts, workroom supplies and custom clamping for automated machines.

Gown ❏ Wedding Preservation Co.

❏ Wesvic Systems

Hand-care products.

3657

Point-of-sale system for Laundromats.

520

Automated garment-sorting, storage and retrieval systems.

❏ Wash Tech

& Son Sewing ❏ Webb Machine Sales Inc. 1417

2045

3378

Software supporting on-demand pickup and delivery laundry/drycleaning services.

Heavy-duty washers and dryers for industrial laundries and dry cleaners.

813

737

❏ Wash Club NYC LLC

American Drycleaner, May 2017

0517adc_p12-32.FINAL.indd 32

W

❏ Welspun Hospitality

Piece-counting and performance feedback system.

3477

❏ Wasatch Co.

306

3759

❏ Voltea

1291

Gown preservation services.

Wide range of textile products.

3579

Water/wastewater treatment.

1275

3074

❏ Vintex Inc.

Launderable barrier fabrics.

Wire and plastic hangers and related paper products for the uniform rental, drycleaning and apparel industries.

❏ Unitex International Inc.

UHF RFID tags, integrated RFID terminals, and RFID-based textile and item tracking software.

540

Drycleaning machines.

❏ United Brass Works Inc.

❏ USTEK RFID Solutions

Walk-in vans, parcel delivery vans and truck bodies.

Uniform programs.

Union Drycleaning Products Drycleaning equipment for use with perchloroetyhlene and Class III-A solvents.

Group purchasing organization for independent textile care companies.

❏ Utilimaster

Designs and improves facilities for resort, medical, hospitality and industrial laundry providers.

U

❏ Universal Unilink

❏ Yamamoto Japan Inc.

Washer-extractors, combination washer/extractor/dryers, and small-piece folders.

Yaling ❏ Yancheng Clothing Co. Ltd.

❏ Zerowaste

Z

Wastewater elimination equipment for dry cleaners.

❏ zNano LLC

Laundry wastewater recycling systems.

809

1661

461

3202

463

ADC

www.americandrycleaner.com

4/24/17 9:33 AM

... ALL IN PERFECT BALANCE “

W

hat a blessing! The PS290U auto bagger from Sankosha is a dream come true! We started barcoding shirt laundry and dry cleaning with auto assembly before all the best places for barcodes were discovered.

As the economy changed, the labor savings from barcoding was wonderful. We didn’t realize the additional labor savings we would immediately realize with the PS290U. Adding the PS290U has made IAB Inspection - Assembly Bagging, a ONE person job! This addition has saved my company time, money and labor.” ~ Jan Caon Barlow, CED, CPD, CPW Jan’s Professional Dry Cleaners PS-290HU Industrial Automatic

PS-290U Automatic

PM-470U Semi-Automatic

_

gher stand hi

Qu alit y

me custo

r

d ar

TH E

Screw Conveyor Parts •

Increases Your Profits & Efficiency

•

Easy to Add to Your Production Line

•

Loads from Either Side

http://www.sankosha-inc.com 1901 Landmeier Rd., Elk Grove Village, IL 60007 TOLL FREE: (888) 427-9120 • TEL: (847) 427-9120

e fir st suprem

Visit us at

ADC_Full Page.indd 1

Booth #1347

4/12/17 10:24 AM

CLEAN ’17

Educational

Program

Class is in: 23 sessions during busy Las Vegas show

T

hirty hours of educational sessions—all included as part of Clean Show registration —will be spread across the event’s four days at the Las Vegas Convention Center in early June.

“The Clean Show sponsors are pleased to present a wide spectrum of education to Show attendees at just the cost of the low registration fee,” says Mary Scalco, chair of the Clean Executive Committee and CEO of show co-sponsor Drycleaning & Laundry Institute (DLI).

“It gives industry professionals an opportunity to learn new techniques and trends that could cost hundreds of dollars in independent seminars apart from the show.”

MONDAY, JUNE 5 u 8 a.m. to 9:30 a.m. — The Human Mousetrap: Planning for Safe Entry into Confined Spaces, room N115-117, presented by Barry Spurlock, Esq., CSP, Eastern Kentucky University, and sponsored by Association for Linen Management (ALM).

If a contractor enters a permit-required confined space at your workplace, who is responsible for their safety and compliance with OSHA’s standards? Does your rescue plan involve offsite rescue services? Have you ever considered reclassifying a permitrequired confined space to a non-permit space? This session will address your legal responsibilities as well as give your company guidance on protecting your employees. u 8:30 a.m. to 9:30 a.m. — Customer Contracts: The Good, The Bad and The Ugly, room N107-108, presented by Steve Fellman, legal counsel, Textile Rental Services Association of America, and sponsored by TRSA. Join Fellman in an interactive discussion on how to design customer contracts to maximize profitability. Learn about new contract clauses related to digital billing technology and examine how textile services companies deal with issues related to inducing breach of contract. Optimize your contract leverage, and learn how to enforce your contractual rights.

34

u 8:30 a.m. to 9:45 a.m. — Business as Unusual, room N255-259, presented by panelists Nick Chapleau (Starchup), Chris Moreno (Laundry Locker) and Kyle Nesbit (MW Cleaners), and sponsored

by DLI. The drycleaning business today is so much more than “suit and tie.” Your customers are changing and their expectations are changing. If you’re not changing, your business is not growing. Hear how some industry professionals meet the demands of current and future customers. u 8:45 a.m. to 10 a.m. — Great by Design: What Laundromats Can Learn from Latest Retail Trends, room N109114, sponsored by CLA. Today’s Laundromats strive to portray a modern and professional look to consumers. Much may be learned from the most popular trends being seen in other retail and service environments. Hear experts discuss how laundries may leverage the best design trends in retail environments. u 2 p.m. to 3 p.m. — All Things Facebook: How to Grow Your Laundromat Sales, Show Floor Classroom, sponsored by CLA. Social media has become a valuable tool for promoting one’s Laundromat to new customers. This session will focus specifically on the features and services available through Facebook that will help you grow

American Drycleaner, May 2017

0517adc_p34-46.FINAL.indd 34

Another co-sponsor, the Coin Laundry Association, is presenting seven sessions, including one it is co-hosting with DLI. Partnering for Future Profits “is in response to changes in the marketplace and appealing to today’s consumer demand for more wash-dry-fold services,” says Scalco.

Morning sessions will be held in designated meeting rooms away from the show floor. Afternoon sessions will be held in the “Show Floor Classroom” at the rear of the exhibit hall.

The following sessions are listed in chronological order by day, date and time, along with the presenter(s), location and description, as provided by show management firm Riddle & Associates: sales in your laundry. u 3:30 p.m. to 4:30 p.m. — TRSA Clean Green and Hygienically Clean Certification Programs, Show Floor Classroom, presented by Bob Corfield, president and CEO, Laundry Design Group, and Mann and Martin; and sponsored by TRSA. Independent, quantitative, third-party certifications build customer confidence and offer your company a competitive advantage. Nearly 60 companies/163 facilities have earned TRSA’s Clean Green and more than 115 facilities have earned TRSA’s Hygienically Clean designations, making them the fastest growing, most recognized international certification programs for textile services operators. Learn how your company can meet these rigorous standards and quantifiable measurements, including inspections and testing.

TUESDAY, JUNE 6 u 8 a.m. to 9 a.m. — Family Business Dynamics, room N107-108, presented

by Joshua Nacht, Ph.D., The Family Business Consulting Group, and sponsored by TRSA. This session focuses on family human resource and governance process innovation in multi-generational family companies.

Learn the generation-influenced frameworks that (continued on page 39)

www.americandrycleaner.com

4/20/17 4:32 PM

Get SMRT POS Perfected

ADC_4-Page A.indd 1

4/13/17 8:59 AM

SMRT is re ol tionary so t are t at nites yo r c stomers, yo r em loyees and yo r mana ement.

Gi e s a c ance and e ll c an e yo r orld.

ADC_4-Page A.indd 2

4/13/17 8:59 AM

nlimited Re orts and

s

Reports are out of date the moment they’re run. So SMRT invented customizable reports for every decision maker in your business. The result: instant accountability and clarity. Get the numbers you want, whenever you want!

All- n- ne Sol tion

Fully integrated to run your business, save time and make bank. From front door to back office, and even on routes, SMRT is there for you.

Mar etin

Know, serve, keep, and grow your customers with powerful behavioural marketing, real-time stats and seamlessly integrated communication tools.

Sec rity

Keep your data safe with industry leading security encryption, threat monitoring and detection.

R

CT

Don’t worry – SMRT knows where everything is. SMRT will tell you if you’re good to go or when you need to crank it up.

C stomer Connect

Your customers can track orders, schedule pickup and deliveries, see their online wardrobe, make payments, update personal info and communicate with you directly.

isi ility

“God views,” machine learning and cash box security root out employee theft and drive accountability.

SMRT Systems • (415) 612-9885 • SMRTSystems.com • sales@smrtsystems.com • 1847 Belles St. San Francisco, CA 94129

ADC_4-Page A.indd 3

4/13/17 8:59 AM

SMRT was the best investment I could have made. My only regret is that I didn’t do it sooner.

Kathy Benzinger Owner: Benzinger’s Dry Cleaning

This is next generation stuff. When I saw it, I loved the way it looked. When I started using it, I knew it was a ten out of ten.

Jason Yerby Vice President: Crest Advanced Dry Cleaners

MEURICE

GARMENT CARE

SMRT is light years ahead of the competition! We’ve never been so on top of our business and in tune with our customers.

Wayne Edelman Owner: Meurice Garment Care

I love SMRT more each day; it’s capabilities, and their support is awesome. There’s always a real person there to care for us.

Brian Fish COO: Pier Cleaners

Automation, robust KPI’s, easy customer access, instant Metalprogetti integration, text messaging... in one simple-touse package. All I can say is, get SMRT! Richard Aviles Owner: Bridge Cleaners & Tailors, King Garment Care

Get SMRT Today (415) 612-9885 SMRT Systems • (415) 612-9885 • SMRTSystems.com • sales@smrtsystems.com • 1847 Belles St. San Francisco, CA 94129 ADC_4-Page A.indd 4

4/13/17 8:59 AM

(continued from page 34) multi-generation family enterprise leaders are using to help facilitate communication among and education of current and future generation members to better prepare family members who have the requisite ability and willingness to contribute meaningfully to the sustainability (and legacy) of their family and business(es). u 8 a.m. to 9:30 a.m. — How is Your Linen Handled? Lessons from ALM’s Research Project, room N115-117, presented by Fontaine Sands, D.Ph., MSN, CIC, RN, ALM clinical advisor, and Linda Fairbanks, executive director, ALM, and sponsored by ALM. Healthcare textiles from quality laundry providers are typically hygienically clean and safe for use. Is the hygienic integrity maintained during transportation, storage and distribution? ALM has completed a research study to evaluate those very concerns. Be the first to hear the results! u 8:30 a.m. to 9:45 a.m. — Drycleaners & Laundromat Owners: Partnering for Future Profits, room N109-114, presented by panelists Jeff Gardner (The Laundry Doctor), Chris Balestracci (Super Wash Laundry) and Stephen Moore (PressBox Cleaners), and co-sponsored by CLA and DLI. Dry cleaners and laundry owners are using each other’s expertise to increase their market share. Learn from industry members how they have made this partnership work for them. u 9 a.m. to 10 a.m. — Laundry Marketing Secrets Revealed, room N107-108, presented by Jeff Wile, president, Infinite Laundry, and sponsored by TRSA. Top secret no more! If you want to grow your business in the digital age, you need to learn successful strategies that help you do so. Discover the top tips and tricks to succeed in B2B social and digital advertising. You’ll also hear how to incorporate conversion rate optimization to maximize your sales through new customer acquisition. u 9 a.m. to 10 a.m. — Research That Proves Reusable Isolation Gowns Beat Disposable, room N219-220, sponsored by the American Reusable Textile Association (ARTA).

ARTA shares life-cycle assessment research that outlines how reusable isolation gowns are the environmentally sustainable choice. Researchers present an overview of research findings. u 10 a.m. to 11 a.m. — Research That Proves Reusable Surgical Gowns Beat Disposable, room N219-220, sponsored by ARTA. ARTA shares life-cycle assessment research that outlines how Level 3 reusable surgical gowns are the environmentally sustainable choice. Researchers present an overview of research findings. u 2 p.m. to 3 p.m. — TextileEd “TED” Talks, Show Floor Classroom,

www.americandrycleaner.com

0517adc_p34-46.FINAL.indd 39

sponsored by ALM. “Riveting thoughts by remarkable people” is the cornerstone of the popular Ted Talks. ALM’s version, “TextileEd Talks,” brings together some of the remarkable people who have riveting thoughts about the laundry and linen industry, bringing you quick segments of valuable education. u 3:30 p.m. to 4:30 p.m. — Oops: Now What?, Show Floor Classroom, presented by Brian Johnson, education director, DLI, and sponsored by DLI. There are nearly as many home stainremoval tips as there are homes. DLI puts some of these home remedies to the test to see which actually work and which ones fail.

WEDNESDAY, JUNE 7 u 8 a.m. to 9 a.m. — Doing Well by Doing Good: How Laundromat Owners are Giving Back, room N109-114, sponsored by CLA. The best Laundromats serve as critical community centers where important resources may be shared with local residents. Hear stories of how Laundromat owners are giving back to their neighborhoods and transforming their stores into community centers. u 8 a.m. to 9 a.m. — Five Considerations for Improving Employee Retention, N107-108, presented by Brenda Stauffer, human resources director, Balfurd Inc., and sponsored

by TRSA. If you’re one of the many businesses that sees high employee turnover as a problem, you may wonder if there’s more you can do to retain your most valuable workers. In an increasingly competitive business world, top talent is in high demand. If you aren’t making your top workers happy, another company may easily recruit them. This session will offer you five key considerations for retaining your top employees that go beyond a good pay package. u 8 a.m. to 9:30 a.m. — Healthcare Contingency Risks & Plan, room N115117, presented by Cindy Molko, Mayo Clinic Rochester, and sponsored by ALM. Healthcare facilities have a responsibility to ensure care is provided even when critical products such as linen are unavailable.

Hear lessons learned by one health system when developing its contingency plan and learn about the process it followed in assessing the options, selecting a direction, and managing. u 8:30 a.m. to 9:45 a.m. — The Five Essential Steps to Growing Revenue in a Tough Market, room N255-259, presented by Trudy Adams, Mt. Hood Cleaners, and sponsored by DLI. Discover how to unlock the secrets of successful sales promotion and marketing management with ideas you can implement right away. u 9 a.m. to 10 a.m. — Maximizing Labor Efficiency in Your Wash-Dry-Fold

Operation, room N109-114, sponsored

by CLA. Like many Laundromat owners, you may be looking for ways to take your wash-dry-fold operation to the next level.

For most operators, getting more productivity from your frontline workforce is a major challenge. This special presentation will focus on getting the most from those payroll dollars by incorporating the most efficient practices into your wash-dry-fold production. u 9 a.m. to 10 a.m. — Tips and Lessons Learned for Entering the Commercial Laundry Industry, room N107-108, presented by panelists Bob Corfield (Laundry Design Group), John “J.R.” Ryan (MODRoto) and Keith Ware (Lavatec Laundry Technology), and sponsored by TRSA. Have you ever thought about what it would take to enter the commercial linen and uniform rental market? There are pros, but also cons that come along with tackling a market you’re unfamiliar with.

Hear from industry experts on the best place to start this type of transition, how the industry works and what competition already exists to determine if it’s the right move for you. u 2 p.m. to 3 p.m. — OSHA Compliance: Identifying Laundry’s Most Cited Violations, Show Floor Classroom, presented by Edwin G. Foulke Jr., partner, Fisher & Phillips LLP, and sponsored by TRSA. Foulke was OSHA’s top administrator from 2006 to 2008, when workplace injury, illness and fatality rates dropped to their lowest levels in recorded history. Now an attorney in private practice, he has helped TRSA develop consensus proposals for overcoming the most difficult obstacles the industry faces in eliminating injuries and illnesses. In this session, he’ll discuss OSHA’s top 20 most frequently cited standards and the top 25 “low-hanging” fruit violations. He will also share information on TRSA’s new Safety Certification. u 3:30 p.m. to 4:30 p.m. — WiFi in Your Laundromat: Best Practices for Security & Marketing, Show Floor Classroom, sponsored by CLA. Thousands of Laundromat owners are now adding free WiFi as a prominent amenity for their customers. Now learn the best way to manage, support, secure and promote this indispensable feature for maximum impact.

THURSDAY, JUNE 8 u 8:30 a.m. to 10 a.m. — Your First Laundromat: 10 Keys to Success, room N109-114, sponsored by CLA. No one can learn everything you need to know about an investment in a self-service laundry in one seminar but this fast-paced 90-minute session will help you identify the most important elements for success.

Bring lots of questions for our experts as we share the secrets to success for your ADC first Laundromat.

American Drycleaner, May 2017

39

4/20/17 4:32 PM

CLEAN ’17

Tips

from the

Show Floor

How to make the best use of your time there

C

lean ’17 is known as the best place to learn and network with thousands of exhibitors and attendees.

Since this event is only staged every two years, you want to get as much as possible out of the experience, notes management firm Riddle & Associates.

There is a lot to take in with over 200,000 net square feet of exhibits, 30 hours of educational sessions, and, of course, the excitement of Las Vegas.

Having a plan of specific things you want to accomplish will guarantee you take away the best parts of Clean. Riddle offers some tips on how to make the best of your show experience: • Prioritize your goals. Write down the accomplishments you would like to achieve while at the show, whether it is attending a specific educational session, learning about new technologies in the industry, networking with other professionals, or purchasing the latest equipment or product.

• Create an action plan. With such a large variety of exhibitors, prior to the June 5-8 show dates, it is important to plan those you want to visit. It will help keep you on track and make sure you see exhibitor booths primary to your goal. You can see the floor plan and vendor list online at www.cleanshow.com to help create your action plan.

• Attend Clean “University.” Among the most sought after activities at Clean are the educational sessions.

More than 20 classroom sessions are available that cover an array of industry-related topics. Classroom sessions generally run from 8 a.m. through 10 a.m. daily, and there are afternoon sessions on the exhibit floor.

• Discover something new. Take time to browse the 40

American Drycleaner, May 2017

0517adc_p34-46.FINAL.indd 40

Information area in the Las Vegas Convention Center. (Image licensed by Las Vegas News Bureau)

show floor for new and innovative exhibitors that may not be on your priority list. With 400-plus exhibiting companies, you are likely to find something new that can benefit your business.

• Write it all down. Four days of intense education, vendors, and networking is a lot for anyone to take in.

Taking good notes in educational sessions and about the exhibitors you visit is key to utilizing this information once you leave Clean. Create a system to keep up with it all.

• Dress for comfort. Las Vegas in June is hot. Be sure to dress for comfort with light clothing and comfortable shoes for walking. It is easy to walk a few miles on the exhibit floor, not to mention walking outside of the Convention Center.

• Enjoy the city. Las Vegas is one of the top travel destinations in the world. There is much to do and see unlike any other place on Earth. Enjoy all Las Vegas has to offer.

• Apply what you learned. Take home everything you learn at Clean to apply to your business. For any co-workers, colleagues or business partners who did not attend Clean ’17, be sure to share your new knowledge.

ADC www.americandrycleaner.com

4/20/17 4:32 PM

M. W. Equipment Co. 1130 N Pacific Avenue Glendale, CA 91202 Phone: 818-378-4255 Email: 2mwequipment@gmail.com See us at Booth #1373

2017adc_Firbimatic_master.indd 1

4/13/17 9:21 AM

CLEAN ’17

All About Town:

Las Vegas

Away from the Convention Center, there are great eats, sights and more

T

If the Bellagio Conservatory and Botanical Garden is on your “things to see” list, be aware that it will be closed June 4-9 to change “seasons” from Japanese Spring to its Summer Garden. (Image licensed by Las Vegas News Bureau)

42

American Drycleaner, May 2017

0517adc_p34-46.FINAL.indd 42

ake a good look at all there is to do in the City of Lights. Awash in neon at night is cool in both vibe and temperature. After the Clean Show each day, get out and enjoy yourself!

“Las Vegas is celebrated for its entertainment, fine dining, and opulent hotels,” notes Clean ’17 show management company Riddle & Associates. “This town is one of the top three destinations in the U.S. for business conventions, and this is its sixth time hosting the Clean Show.”

Gambling is everywhere, and you may catch the fever and put down some chips at your favorite games of chance while at Clean ’17. But there are shows, too. And Riddle has an idea for you to get in the swing.

“The culture of Vegas is famous for its burlesque and variety shows, and there are many up and down The Strip, but if you want to get a taste of what Vegas is all about, Vegas! The Show is located in the Saxe Theater at Planet Hollywood,” Riddle says.

There are also many “off-the-beaten-path” sights to see in Las Vegas. If you are in town a few days before the show or staying a few days after, try the Bellagio Conservatory and Botanical Garden, which, according to its website, combines horticultural prowess with spectacular design, changing with the seasons.

Currently, the Garden has on display its Japanese Spring arrangement of 65,000 flowers and a Japanese-inspired walkway design. It runs until June 3 and will be followed by the Summer Garden beginning June 10. In between, though, you’ll have to find other local flavors to try.

Another option is enjoying dining outdoor at the six-acre promenade known as “The Park” located between New York-New York and the Monte Carlo. The 40-foot, LEDlit Bliss Dance sculpture is a nod to feminine energy and a key feature to the wonderful spot.

If you want to discover a little bit of the old romping days of the town, stop by a vintage locale such as Sam Boyd’s California Hotel & Casino. It’s located two blocks from Fremont Street.

There, you’ll rekindle the rambunctious (continued) www.americandrycleaner.com

4/20/17 4:32 PM

Use it or lose it.

FREE HOT WATER!

The ELIMINATOR is a condensate and steam fueled water heater that provides substantial quantities of hot water, just from the wasted energy in your condensate and excess steam! Visit us at the Clean Show to learn more.

The Eliminator

e us!

e Come s

3209

# Booth

SHOW CLEAN GAS LAS VE

Indirect Companion Odd Water™ System

Companion

Maximize EFFICIENCY. SAVE Money.

Hamilton Engineering’s EVO COMPANION water heaters are the ideal water heating solution for your laundry. They are compact, efficient, and they have no flow restriction, and will not limit the hot water supplied like tankless water heaters do. They also have the longest warranty in the industry at 10 years!

In poor water conditions, the INDIRECT COMPANION ODD WATER™ system eliminates scaling and other factors that contribute to premature failure of a conventional water heating system. Over time, operating costs are considerably less—with system operating efficiencies up to 95%!

ADC_Full Page.indd 1

4/3/17 11:25 AM

days full of wild times and high rollers. Or try to!

Dining options in Vegas vary from simple street vendors to world-class restaurants, notes Riddle.

“For the best bang for your buck, consider visiting any buffet in Vegas during your stay. The buffets offer allyou-can-eat dining experiences with an incredible array of food. Expect to pay $25-$65 from breakfast to dinner respectively,” it says.

For fine dining, Las Vegas is home to many famous chefs and international chains.

Each Clean ’17 official hotel boasts its own restaurants and food courts. Most hotels have at least one exceptional dining facility on site, according to Riddle.

Hotels on the Las Vegas Strip are among the most elaborate and exotic in the world.

“The Clean Show’s ‘official’ hotels allow exhibitors and attendees to enjoy the camaraderie of other attendees. Official hotels are: Bally’s, Caesars Palace, Flamingo, MGM Grand, Vdara, Cosmopolitan, Westgate, Paris, Tropicana, Renaissance, and Wynn/Encore,” it says.

Reminder of transportation tips from Riddle: The Las Vegas Monorail is another great transportation option that connects many hotels on The Strip. It travels from MGM Grand on the south to the SLS Hotel on the north, with stops along the way at Bally’s/Paris, Flamingo/Caesars Palace, Harrah’s/The LINQ, Westgate, and the Las Vegas Convention Center.

Cost is $5 for one ride, $12 for an unlimited one-day pass, and $28 for a three-day unlimited pass, Riddle indicates.

VEGAS HISTORY And now a little history: Las Vegas’ name means “the meadows” in Spanish, “because of the extensive green areas and artisan wells that were found throughout the area in 1829,” Riddle says. “Nevada became a state in 1864, but it was not until 1905 that Las Vegas was

“The Park” has a 40-foot-tall Bliss Dance sculpture, a nod to feminine energy. (Image licensed by Las Vegas News Bureau)

established by the railroads.

“Hoover Dam, a great tourist attraction only 33 miles from Las Vegas, began construction in 1931 and the city’s population grew from 5,000 to 25,000 because of the many jobs the dam brought to the area.”

Since the demographic was mainly men working on the dam, local businesses started casinos and “showgirl” theaters to entertain workers; thus, the birth of Las Vegas’ celebrated entertainment district.

Don’t forget that you will be in the (continued) High-angle view of a casino sign at night in Las Vegas, which is hosting Clean ’17. (Image licensed

by Ingram Publishing)

44

American Drycleaner, May 2017

0517adc_p34-46.FINAL.indd 44

www.americandrycleaner.com

4/20/17 4:33 PM

Workhorse.

Tank.

Battleship.

Remember when dry cleaners used these words when talking about their dry cleaning machine?

Realstar owners still do, not to mention: Reliable, Dependable, and Efficient.

Since 1984, Realstar USA has supplied the d dry cleaning industry with modern, high tech machinery that meets or exceeds all local, state, and Federal regulations. High Quality, low maintenance, and cutting edge technology are key features that keep profits in your pocket.

No matter your solvent preference, Realstar has the right machine for you, available in 35 - 90 lb. capacities, in both two and three tank models.

Eve Realstar machine is backed up by the best parts and Every technical service department in the industry.

Call us today for more information.

Clean Show Booth# 1576

ADC_Full Page.indd 1

Realstar USA

1900 Meredith Park Drive McDonough, GA 30253 1-888-822-7827 fax 404-363-8699 www.realstarusa.com 4/12/17 10:31 AM

middle of the desert Vintage Vegas locales, like Sam Boyd’s California during your stay.

Hotel & Casino, rekindle the rambunctious days.

“High temperatures (Image licensed by Las Vegas News Bureau) and scorching sunshine are the Las Vegas norm in June. Be sure to bring good, comfortable walking shoes and light clothing (both business and casual). Vegas is no place for high heels, especially on the trade show floor where you will do lots of walking at the Convention Center,” Riddle notes. Walking one city block might be one-half mile.

Bottled water is valuable during the long, hot days to stay hydrated. allow smoking on the premises, smoking in casinos is Avoid overpaying for water at the hotel by going to a allowed. convenience or grocery store.

So much going on — besides all the booth action of And for the smoke-sensitive: If you are sensitive to Clean ’17, just waiting for you — absorb all you can. cigarette smoke, be cautious about standing or walking Take advantage of the very best of your great drycleanthrough the casinos. Although many restaurants do not ADC ing industry. Have fun! Be safe! Viva!

Dedicated to Exceptional Customer Service Since 1969 Booth #1648

Presses for Every Application.

Now accepting applications for dealer

p. o. box 501 Denver, N C 2 8037 ph: 704 . 4 83. 9316 / fax : 704 . 4 83. 4 538 ADC_Hhalf.indd 1

46

American Drycleaner, May 2017

0517adc_p34-46.FINAL.indd 46

sales@ leonardautomatics. com http:/ / leonardautomatics. com

territories.

4/3/17 10:46 AM

www.americandrycleaner.com

4/20/17 4:33 PM

ADC_Full Page.indd 1

3/8/17 10:20 AM

M A N A GE M E N T S T RAT E G IES

Take Marketing to the Max Why it isn’t a waste of time and money

P

WASTE OF TIME AND MONEY “Everybody knows us and what we do.”

This myth is repeatedly shattered in every market we’ve tested. Whether in surveys (any media) or consumer focus groups, tallied feedback has shown awareness ratings as far below the owner’s expectations.

“We’ve been in this market forever – they can’t miss us.”

When a new store opened in Houston, the company ran a major campaign to attract patrons. They repeatedly heard, “We are so happy you are finally in our neighborhood.”

48

American Drycleaner, May 2017

0517adc_p48-50.FINAL.indd 48

(Image licensed by Ingram Publishing)

ersonal experience has shown that owners and managers have very distinct beliefs relative to the benefits of sales and marketing. Operators tend to fall into five general categories of thinking on this subject, as follows: • Marketing is a waste of time and money.

• Marketing would be good, but it is not affordable.

• Marketing may sound good, but it isn’t effective.

• Discounts eat up potential profit from the increased traffic.

• Marketing is my lifeline to improved sales and profit.

Which category do you fit? What Diana Vollmer are your reasons for aligning with that group?

In financial and budgeting discussions, more hurdles and resistance are raised by operators on the allocations for sales and marketing than on any other single line items.

Their beliefs and experience are extremely varied from “Won’t spend money on that” to the opposite end of the spectrum that “Marketing is the most valuable expenditure that we make.”

The spectrum is skewed toward minimal expenditure of time, effort, money and resources of any kind.

It is the most daunting hurdle to profitability discussions, at least partially because sales and marketing have so many aspects and influences, which also makes tracking all of the impacts of an effort relatively challenging. So, let’s examine these perspectives individually.

The reality is that they moved from a strip center on one side of the street to a freestanding building directly opposite on the same block on the same street. (They had been in the neighborhood for 15 years!)

“We rely on our current customers to spread the word to all their friends.”

According to the U.S. Census Bureau, the average American moves every five years. Of course, that doesn’t mean it is specifically your customers, but the average does provide an indication of mobility. In addition to the movers, many of your customers change life cycles that make them more or less inclined to use your services.

Often, customers are reluctant to make a recommendation, as well. Although, word of mouth is the best advertising, it is not reliable enough to be the main source of marketing.

“I’m running a business. I just don’t have time to spend on marketing.”

From a survey of the Constant Contact Small Biz Council, a research panel of U.S. small businesses and nonprofits, “A small-business owner — along with another employee — will spend an average of 20 hours per week (continued) on marketing, according to the survey.” www.americandrycleaner.com

4/20/17 2:57 PM

Over the last 70 years, leading commercial laundries and dry cleaners have happily invested a comparatively small amount to reap the rewards of improved productivity and increased profitability. They know that White Conveyors and its subsidiary, Speed Check Conveyor, with over 100,000 units in operation, deliver the following payout: Competitive pricing Fast return on investment Durable construction, made in the USA

Relentless long lasting performance Minimal maintenance Responsive service and support

White Conveyors offers a full line of advanced garment and linen material handling solutions which include manual to fully automated sorting, transport, and storage/retrieval systems serving the dry cleaning, industrial laundry, hotel/resort, hospital, and retail markets. Speed Check Conveyor designs and manufactures wide-ranging innovative products including sorting, storing and transporting systems addressing the specific needs of the commercial laundry business.

So don’t gamble with your bottom line. Call on the industry leaders to hit the productivity and profitability jackpot every time.

VISIT BOTH COMPANIES AT The World’s Most Trusted Conveyor

A Member of the White Conveyors Family

White Conveyors, Inc

Speed Check Conveyor

10 Boright Avenue • Kenilworth, NJ 07033

5345 Truman Drive • Decatur, GA 30035

(800) 524-0273 • 1-908-686-5700 www.whiteconveyors.com/ADC17

(800) 241-0990 • 1-770-981-5490

BOOTH # 1517

www.speedcheckconveyor.com/ADC17 A Member of the White Conveyors Family

ADC_Full Page.indd 1

3/30/17 10:56 AM

M A N A G E M E N T ST RAT E G IES

Twenty hours a week is substantial, but can be reduced significantly if a solid plan is in place and the implementation is delegated or outsourced.

NOT AFFORDABLE “The last proposal was for too much $$$$$ — way more than it would benefit me.”

Perhaps it was just the wrong proposal. When contemplating a marketing plan expenditure, consider at least three proposals and expected measurable results before making a decision on any of them. Targeted marketing, grounded on solid research, can be very inexpensive compared to the results.

“Social marketing needs an expensive expert that I can’t afford.”

See above. Many are independent contractors with experience that will allow you to affordably target your customers and prospects for maximum impact.

“TV/radio/broadcast is just out of reach for my small business.”

If you haven’t had multiple broadcast media proposals recently, it is time to reconsider. The rates have dropped precipitously in most markets, especially since the end of the most recent election cycle.

Broadcast is struggling to compete with electronic media for the marketing efforts, so they have had to be creative and generate more affordable targeted advertising than ever. You may be pleasantly surprised.

EFFECTIVENESS “We spent a fortune and didn’t get the return on investment.”

That is highly possible, which is why it is so important to design targeted integrated plans with meaningful campaigns that customers and prospects appreciate.

“Just got bottom-feeders – no real customers.”

Bottom-feeders arrive when something is given away and, when you no longer provide your service that low, they go to your next desperate competitor. Stop giving your service away. True customers appreciate what you provide at a fair price — they just need to know about it.

“Got lots of traffic initially, but they didn’t return.”

See comment above.

DISCOUNTS The industry tends to use discounting as the primary form of advertising.

Loyal customers know better than we do: it isn’t all 50

American Drycleaner, May 2017

0517adc_p48-50.FINAL.indd 50

Your marketing reaches business partners, employees, and your stakeholders of all categories.

about the discounted price. It’s about the perceived value package of reliability; desired quality; friendly, prompt professional service; convenience; and fair price.

Learn from your customers to be more creative.

LIFELINE TO SALES AND PROFIT Virtually 100% of the companies I know that are increasing sales and profits have a dynamic aggressive integrated sales and marketing outreach plan.

Their increased profits are due to higher profit-conversion factor: profit of the last incremental sales over the base sales dollars required to meet first fixed and then variable expenses.

Each incremental dollar of sales is more profitable than the last until it requires additional capital investment to sustain the sales growth.

There is a relationship between business market share and return on investment (ROI), which explains why a single-location operation can be more profitable than multiple outlets if the expenses are not in line.

Another aspect of the ROI lifeline that is more difficult to measure but has definite value is the impact your sales and marketing effort has on the community, regardless of actual purchases related to a given campaign or effort.

Your marketing reaches business partners, employees, and your stakeholders of all categories.

It makes employees easier to recruit and retain, shows sustainability to your bankers/investors, and can get you valuable attention from the media to provide free exposure that you don’t have to pay for.

You can capitalize on free coverage, too, by making you and your company newsworthy to leverage your sales and marketing investment to the max.

ADC Diana Vollmer is a managing director for Methods for Management, which has served dry cleaners and launderers with affordable management expertise and improved profitability since 1953. For assistance planning your sales and marketing efforts for maximum impact, e-mail dvollmer@mfmi.com or call 415-577-6544. www.americandrycleaner.com

4/20/17 2:57 PM

IS ALL YOU NEED

Dry Cleaning Machines

ooth b s u Visit 685 #1

EXCELLENCE 2.0

Huge range of machines hard & soft mounted with still and/or filtration unit from 20 up to 90 Lb.

Washer Extractors

High Spin Soft Mounted, Extra & Regular Spin Hard Mounted from 20 up to 264 Lb.

Tumbling Dryers

Complete range from 20 up to 264 Lb., With exclusive range of closed circuit vent-less dryers

 COMPLETE PARTS INVENTORY  TECHNICAL SUPPORT  US SCHOOLING AND TRAINING CENTER ON DRYCLEANING AND WET CLEANING MACHINES Contact

www.renzacci-usa.com ADC_Full Page.indd 1

Brent Padon: 561-644-5517

email: brentpadon@padonequipment.com

4/4/17 10:08 4/5/17 10:27 AM

I N D U S T RY OB S E RVAT I O NS

Inner Cleaning The ‘gospel of work’ can help employees find contentment in their job

I

t is not easy being a drycleaning employee.

The work is repetitive. The pay is not great. In the summer, it’s stifling hot.

You are “tied” to a machine or a counter. Your movement is minimal for eight hours. The noise level can be daunting. And the smell does not imitate the great outdoors.

As an owner or operator, when you hire someone, you negotiate a salary and other terms, and the prospect accepts. So you say to yourself that you’ve provided a job.

Now it is up to the new hire to do their job, to become a contributing member of the team.

But perhaps that’s not sufficient.

Perhaps you have to provide motivation beyond the salary.

One method is to become a taskmaster. You continually push the person to work faster, focus on tasks.

Another method is to call everybody a family member. You repeat Howard Scott the mantra, “We get the job done because we don’t want other coworkers to be in the lurch. We are part of a team.”

Still another approach is to preach the gospel of work.

The gospel of work — what is that?

It is that work is its own reward. That doing your job, day after day, makes you a kind of hero. That pushing through the workload is an honorable way to spend one’s time. There is a satisfaction to be realized in doing a good day’s work.

I can hear you saying, “Yeah, right. My people do it for the money, period. That is the only reason they come in every day. They do it because they need to pay their bills.”

In fact, research has shown that work, even at low levels, provides meaning to life. Interacting with a group of people on a regular basis provides stability. Maintaining regular hours creates a schedule.

Completing tasks is inherently satisfying. Being challenged regularly is good for the brain. Making even small decisions keeps one stimulated.

Finishing one’s work provides the permission to enjoy the non-work time. Earning a living sustains one’s ego.

52

American Drycleaner, May 2017

0517adc_p52-54.FINAL.indd 52

Start this proselytizing at the hiring point.

Say: “You’re going to be our new presser. Sure, we can’t pay you a lot. But you’re doing important work, work that if done shoddily would ruin us.

“So my advice is to get into the work, make it an extension of yourself. Let the job seep into your bloodstream.

Develop a routine, but be flexible.

“Concentrate on every garment, in that each piece must be perfect. Sure, mistakes will occur. Don’t let them overwhelm you. When you leave your workstation to go home, you know that you’ve done a good day’s work.”

To the part-time counter staffer, say: “I know it’s a part-time job for you, and you’re just doing it for spending money. But work is good for everyone.

“To complete a shift and to satisfy 99.8% of the people, to interact well with the staff, is an accomplishment. You can go home proud. Take pride in the work itself.”

WORTH OF WORK What you are saying to these people is that developing an inner “worth of work” in itself is important.

Approach the route delivery person, and advocate the gospel of work.

Say: “Sam, you’re doing a fine job keeping customers happy and bringing in new accounts. I really like those three accounts on Thatcher Street you won over.

“I know that you don’t have it easy out there. I hope you take satisfaction in the work and in doing the little things that keep customers happy, such as follow-through to track orders processed; new-prospect pitches, which aren’t easy; constant driving all over town; and dealing with all sorts of people and adjusting your personality to meet theirs.

“Develop an inner pride in your work because you are out there doing the best job you can. Day after day. You’re the key. We appreciate what you are doing.”

Say to your drop-store manager: “Lois, this is a hard job. But you do it with calmness and dignity. I hope you appreciate the effort you put forth. I hope you appreciate that the work you do is its own reward.

“Sure, it is easy for me to say this, but you must realize that if you didn’t have work, you would lose so much (continued) satisfaction. You wouldn’t have your daily www.americandrycleaner.com

4/20/17 2:34 PM

Join our not-for-profit trade association with members in nine countries: • exclusive marketing areas • gown care labels referring brides to you • trademarked logos distinguishing you from

ordinary dry cleaners • powerful Internet wedding-venue partnerships and marketing materials • training and technical support including National Training Center • annual marketing conference

Visit us at Booth 850 Appointments available.

0517adc_Wedding Gown Specialists.indd 1

4/4/17 1:04 PM

I N D U S T RY OB S E RVAT I ONS

victories. You would lose that selfwork itself. It is important to take pride.” confidence that you’ve built up for doing Some might call your advocating selfa good job.” serving. Acknowledge that the more your Occasionally, have company meetstaffers concentrate on the work, the more ings. After talking about the purpose of you profit. Address that concern. the meeting, say something like: “You When the company does well, be genknow, I appreciate each and every one of erous. Provide raises. Give profit bonusyou. But it’s up to you to derive satisfac- (Image licensed by Ingram Publishing) es. Be charitable during holidays. When tion from the work itself. So walk with staffers come through on a particularly pride every day you leave here because you’re a hero to difficult day, go around to each, handing out $20 bills. yourself.”

Be a proselytizer of the gospel of work, and you will inPut up several signs in the plant that read: “Be a hero to crease your staff’s productivity. Even more important, you yourself.” When you talk to the staffer, point to the area will make them more contented employees.

ADC sign, reminding the person that they are a hero in your estimation, too.

Howard Scott is a longtime industry writer and dryRegularly stop at each staffer’s workstation. After cleaning consultant. He welcomes questions and comthanking them for doing a good day’s work, say somements, and can be reached by writing him at Dancing thing about taking pleasure in the work itself. Say someHill, Pembroke, MA 02359, by calling 781-293-9027, or via e-mail at dancinghill@gmail.com. thing like: “I hope you are deriving satisfaction in the

Introducing Liberty Computers iDryClean Pro Mobile App Revolutionary Brandable Available

Come see a demonstration of iDryClean Pro at our booth #642.

•

Push Notifications delivered right to the users Android and iPhones.

•

Users can now Pay for their Orders right from their phone.

•

Store can push a Delivery Request Notification inquiring if the user has anything for Pick Up the night prior to the scheduled route delivery.

•

Social Media Referrals from your customers to their family and friends on Facebook, Twitter and LinkedIn. Customers will receive financial rewards with each referral.

•

Specials and Promotions pushed right to your customer.

•

Order History Detail.

•

Users can pay and use the On My Way feature that sends a message to the store letting you know that they are coming to pickup their order(s).

Contact Us: Voice: 800-233-9804 Email: info@libertycomputers.com Website: www.libertycomputers.com

54

ADC_Hhalf.indd 1

American Drycleaner, May 2017

0517adc_p52-54.FINAL.indd 54

4/11/17 2:13 PM

www.americandrycleaner.com

4/20/17 2:34 PM

Huge Selection of Parts for Most Brands of Equipment

New & Used Equipment for Drycleaning & Laundry

Chandler Manual Button Sewer (Used)

Electrolux 62-lb.

Washer

Lattner 15hp Boiler

Hoffman Double Topper (Used)

Unipress NT2 Double Buck (Used)

$600*

$7,500*

$10,200*

$ 3,599*

$18,500*

1/2” Steam Traps $35 each, 5 trap minimum

Hoffman Form Finisher

Forenta Dry Cleaning Sandwich Legger

Wascomat 83-lb.

Gas Dryer

$3,295*

$7,175*

$ 3,525*

Prices valid until June 1, 2017

LG 35-lb. Commercial Unimac 60-lb.

Washer High Speed Washer (Used)

$ 2,295*

$5,800*

| Freight Not Included *

Unipress Single Buck SB1 (Used)

Forenta 44SP Spotting Board

Huebsch 50-lb.

Gas Dryer (Used)

Fujistar Double Buck (Used)

ADC 30-lb. Stack Dryer Coin-OP or OPL

$10,500*

$2,695*

$ 1,100*

$ 14,000*

$ 3,995*

866 -734 -3644

Monthly Specials Online: MustangEnterprises.com 2017adc_Mustang master.indd 1

4/19/17 9:26 AM

OFF THE CUFF

Get to Know....

Charlie Jones Owner, 24/7 Dry Cleaners

W

someone new and connect with a new friend.

Get to know ... Charlie Jones,

LEADING THE WAY IN CLEANERS MANAGAMENT SYSTEMS

WinCleaners

e’ll be talking to a different person from the fabricare industry each time, so you can meet

You Can’t Compete Today With Technology From Yesterday

Charlie Jones at the front counter of his 24/7 drycleaning store.

(Photo: Charlie Jones)

W Win Cleaners 1803 Springdale Rd Cherry Hill

(856)770-9898

Free Pick-Up & Delivery

Heat Seal Barcode Label Tagging Process One and Done: Identify Garments quickly, accurately & permanently Fully integrated with MetalProgetti, White & Q-Sort Auto Assembly Systems

See us at Clean Show 2017 Booth # 1882 Stay a Step Ahead with the Latest Technologies Your Cleaners App Cleaners Plant Management Multi Store Management

Credit Card Surcharge EMV READY

800 - 684 - 6650

Computer Connections, Inc. 1803 Springdale Rd, Cherry Hill, NJ 08003

56

American Drycleaner, May 2017

0517adc_p56-57.FINAL.indd 56

www.wincleaners.com

856-770-9898

Fax 856-770-9899

owner, 24/7 Dry Cleaners.

Tell us where you were born, grew up, and reside today.

“I was born in Pensacola, Fla. My parents relocated to Texas shortly after I was born. So I’ve spent roughly 52 of my 53 years in the Dallas/Ft. Worth area. I live in McKinney, Texas, with my wife Amy and my two young daughters, Caroline and Catherine.”

Hobbies (that you’ll admit to)?

“I enjoy outdoor grilling and smoking meats. I’m a purist when it comes to grilling so that means hardwood charcoal (no gas grills) on a pair of Big Green Eggs (domed cooker for grilling). After a six-day workweek, nothing for me is as relaxing and satisfying as cooking prime steaks and then sitting down with my family to enjoy a good meal, good wine, and especially quality time with them. It’s a time that each of us looks forward to.”

What gets you excited at work?

“After 23 years as an owner/operator in this business, I’ve experienced the highs and lows that come www.americandrycleaner.com

4/20/17 2:30 PM

with working for yourself. It can be easy to fall into a rut in this business and do things the way you’ve always done them, but recently I’ve become energized over our introduction of a 24-hour concept using lockers.”

Lastly, tell us a secret (keep it clean) nobody knows about you.

“I’ve spent all of my life dealing with dyslexia. As if this business and life wasn’t hard enough already. Tasks that are so necessary and important for dry cleaners like reading and understanding equipment manuals can be especially challenging for me. On the flip side, I feel that it has caused me to hone my speaking skills and has strengthened my ability to interact with my customers and employees.”

ADC (Readers: Do you want to take part, or know someone who does? E-mail Editor Tim Burke, tburke@atmags.com.)

pH:

The Power of Hydrogen (Image licensed by Ingram Publishing)

According to the website Chemistry.about.com, pH is a logarithmic measure of the hydrogen ion concentration of an aqueous solution.

Simply put: pH describes how acidic or basic an aqueous solution is.

A pH of 7 is considered neutral (e.g., pure water), the website notes. A pH below 7 is acidic and a pH greater than 7 is basic.

Typically, values of pH range from 0 to 14, although very strong acids may have a negative pH, while very strong bases may have a pH exceeding 14, it further states.

The term “pH” was first described by Danish biochemist Søren Peter Lauritz Sørensen in 1909. It is an abbreviation for “power of hydrogen” where “p” is short for potenz, the German word for power, and H is the element symbol for hydrogen.

“Why are pH measurements important?” you ask.

Chemicals’ reactions in water are affected by the acidity or alkalinity of the solution. This is important not only in the chemistry lab, but in industry, cooking, and medicine, the site notes.

We hear the term used quite a bit in dry cleaning, particularly in relation to spotting advice.

ADC www.americandrycleaner.com

0517adc_p56-57.FINAL.indd 57

American Drycleaner, May 2017

57

4/20/17 2:30 PM

S P OT T I N G T I PS

Know Your Stain Location, feel, color change all tell the tale of the type

58

American Drycleaner, May 2017

0517adc_p58-60.FINAL.indd 58

(Image licensed by Ingram Publishing)

T

here are times when stains are easy to identify. However, the appearance of a stain can be altered by time, temperature, and even the color of the garment.

Let’s use blood as an example.

Fresh blood will have a good red tint, older blood will gradually change to a brown (like chocolate), and eventually the blood will appear as a virtually black stain.

Stains can be identified by using location, occupation, texture, odor, or the intensity of the color.

In real estate, the cry is always location, location, location. Many times, the same is true with garment stains. Location can go a long way Martin Young in helping to identify the origin and nature of the stain.

To remove the stain, you should know its composition.

The location of the stain on the garment is a factor in actual stain removal in only a limited number of circumstances.

When the stain covers any form of decorative trim, or is near decorative trim, the first priority is to do no harm to the trim. This will involve reducing mechanical action or not using paint, oil and grease remover (POG) near it.

Mechanical action can be controlled by using the bone scraper, slowly and with a minimum of pressure.

It is an advantage to keep a worn-out toothbrush near the board. The softened bristles will penetrate seams where the stiff bristles of a standard brush will not, and without the need for even the minimum risk involved with tamping.

When you are aware of a customer’s occupation, it can serve as a reliable guide for identifying some stains. That charcoal shadow on the secretary’s blouse or blazer sleeve may well be from the ink of an office copier/printer. A salesman that travels is subject to picking up the grease from his car door’s latching mechanism.

Getting to know your regular customers is a great way to enhance customer retention, but can also act as a guide in stain identification.

Steam can be a great aid in locating and identifying stains. It is easy to overlook a stain resulting from spilling

a clear beverage. Given time and/or heat, any sugar in that “invisible” stain will turn brown. This is a caramelized sugar stain.

If you suspect, or are told by the customer, that a clear liquid has been spilled on a garment, you should lightly spray the garment over the solid portion of the board from at least 9 inches away.

The outline of any clear beverage stain will quickly appear and allow simple removal with neutral synthetic detergent or a good tannin formula.

The wet-side protocol is to first flush the area with steam. There are times when this rehydration (replacing the moisture in the stain) will give an indication of the stain’s content. You may detect the odor that the now-moist stain gives off.

I once met a spotter from the Florida Panhandle who claimed he could identify the specific brand of bourbon, simply by flushing the stain with steam. Whether it is the sweet smell of perfume, or the harsh smell of a cleaning agent, you are a step ahead when you know exactly what the stain contains.

The feel of the stain can tell you a great deal. A (continued) hard, stiff stain that bends about 45 degrees www.americandrycleaner.com

4/19/17 4:26 PM

Welcome to the future of dry cleaning! professional cleaning solution that replaces traditional dry cleaning with one machine, one detergent and one process.

Reduced Cost of Ownership Eco-Friendly Green Technology Superior Cleaning Quality Steam Heat Dry-to-Dry Cycle Options Multi-Weight Loading 14-Minute Wash Cycles 55-Second Quick Extract

Touch Screen Controls 100-Formula Capacity 10 Water Level Options Global Settings 8 Chemical Ports Heavy Duty Shocks and Springs Easy-to-Clean Drain and Filter No Hazardous Waste Our customers are telling us they are seeing 50% reduction in operating cost by using the Harmony Cleaning System!

CLEAN SHOW - Las Vegas June 5-8, 2017 - Booth #1661 Live Demos - Special Pricing

ADC_Full Page.indd 1

4/7/17 1:14 PM

without cracking is a strong indication that you are dealing with a stain similar to lacquer, glue, or nail polish.

A hard, stiff stain that cracks quickly when bent, and is virtually flush with the surface of the garment, is a strong indication you are dealing with a heavy syrup or hard candy. A stain that is soft and sticky to the touch may well be an indication of a beverage or candy stain.

It is important to recognize if the stain has penetrated the fabric. Most stains that contain water will penetrate deep into the fiber. Most stains that contain little or no water will remain close to the surface.

By looking at the backside of the stain, you will be able to determine if the stain has penetrated deep into the fabric.

This is a strong indication of its origin and content.

The most obvious indicator is the stain’s appearance. A tan/brown stain with a distinctive outline could be either beverage or caramelized sugar. If the edge is darker than the rest of the stain, it is more likely to be beverage than it is caramelized sugar.

However, if that same color of stain has an irregular outline and the edge is characterized by what appears to be crosses extending out from the edge, there is a good chance that you are dealing with a tough oxidized-oil stain.

A yellow, crusty stain could be any of a wide variety of things. If the surface crust disappears when the area is

VITA-CLEAN

—

—

Martin L. Young Jr. has been an industry consultant and trainer for 20 years, and a member of various stakeholder groups on environmental issues. He grew up in his parents’ plant in Concord, N.C., Young Cleaners, which he operates today. Phone: 704-786-3011, e-mail: mayoung@ctc.net.

Neutral Wet Clean Detergent

Unusually effective on a variety of soils keeping whites white and colors bright.

VITA-PRO

flushed with steam, it may well be mustard. If the remaining tan stain turns to pink when tannin formula is applied, you are almost certain to be dealing with mustard.

That same stain residue will turn to a faint blue color if you attempt spot-bleaching with sodium perborate to remove the last traces of the stain.

Heads Up: Two chemical tools common to the drycleaning industry have shown up on a new Environmental Protection Agency (EPA) list. One is tetrachloroethylene (perc) and the second is trichloroethylene.

In the case of perc, our industry leaders have fought a good fight over the last 20 years and bought us added time to adjust our perspective and to move to alternative technologies. Trichloroethylene has long been the primary chemical in volatile dry solvents (VDS). While it is a fine spotting tool, it is now under close scrutiny, and its time to be used in stain removal may be coming to an end. The fact it made the list is a hint of a worker exposure problem that has now been identified. Start now to explore alternatives, if you are still using VDS. ADC

ORIGINAL EQUIPMENT MANUFACTURERS INSIST ON BEING...

Degreaser

Extraordinarily effective on stubborn stains and tough grease. Safe as a pre-spotter and in the wash wheel during wet cleaning.

VITA-SHIELD

—

Finisher

Concentrated conditioning finisher adds crispness and hand to garments. Protects against shrinkage.

Saves you time and money!

SHOULDN’T YOU? CALL TODAY 800-323-0143 WWW.FHBONN.COM CUSTOMERSERVICE@FHBONN.COM

Connect with us!

U.N.X. INCORPORATED (252) 756-8616 www.unxinc.com 60

American Drycleaner, May 2017

0517adc_p58-60.FINAL.indd 60

www.americandrycleaner.com

4/19/17 4:26 PM

SPECIAL FEATURE

Overtime

Ripples You need to know about employment law — myths, realities, and their ramifications

By Robin Frank

O

wning and operating a successful drycleaning business requires you to follow a myriad of employment laws. Failing to comply with these laws can result in an expensive lesson.

ADC_Hhalf.indd 1

www.americandrycleaner.com

0517adc_p61-64.FINAL.indd 61

The federal overtime law applies whether you have one small store, a chain or a plant. Moreover, employees cannot waive their right to overtime. Even if an employee agrees in writing that he or she will not be paid overtime, that person can still sue.

This is why employees sue employers for unpaid overtime or mini-

(Image licensed by Ingram Publishing)

mum wage violations more often than for any other reason.

Many drycleaning business owners and operators wrongly assume that if an employee works overtime without advance approval, in violation of a written policy, they do not have to pay for that overtime. (continued) However, if the

4/18/17 3:08 PM

American Drycleaner, May 2017

61

4/19/17 4:18 PM

employer knows or has reason to know that the employee will be working an extra shift or worked later than scheduled, the employer is liable and must pay for that overtime. That individual can, however, discipline the employee for violating the policy.

Many employers also do not maintain accurate time records.

In the overtime context, it is the employer’s obligation to keep and maintain accurate time records. A

work schedule posted at the employee entrance to the store or plant does not constitute an accurate time record.

If an employee sues for overtime and the company does not have accurate time records, the law allows the employee to estimate the number of hours worked. This could be as simple as the employee stating that he or she worked an average of “X” number of hours per week.

Moreover, if an employee recovers

Celebrating Manufacturing Excellence for Almost 100 Years!

Innovative Serviceable Shape: Now You Can Make Your Steam Easier and Faster; Compact & Cooler Steam 9.5-50 HP, Natural or LP Gas

• Four-Pass High Efficiency Power Burner; Up to 150 PSIG; 328 to 1725 LBS/Steam/ Hr@212 F • For Dry Cleaning, Laundry Apparel; Humidification; Sterilization Manufacturing & Commercial Processes; Health & Excercise Clubs; Steam Rooms; Food Preparation & Processing Visit us at Booth 3717 at the Clean Show 2017 Lattner Boiler Manufacturing Co. 1411 9th St. S.W. Box 1527 Cedar Rapids, IA 51406 800-345-1527 • 319-366-0778 FAX 319-366-0770 www.lattner.com • e-mail: info@lattner.com

62

American Drycleaner, May 2017

0517adc_p61-64.FINAL.indd 62

Safe • Sure • Simple

even one penny in unpaid overtime, the employer more than likely will be required to pay double that amount as a penalty.

The overtime law also requires the employer to pay the employee’s reasonable attorney’s fees if the employee wins. If the employer wins, that individual is still responsible for his or her attorney’s fees in most cases.

The federal overtime law is an extremely unforgiving law for employers and is almost entirely skewed in favor of the employee.

It does not recognize that dry cleaners operate at the convenience of their customers, and that plants operate overnight to have cleaned clothes in their stores and on delivery trucks early the next morning.

For example, if an employee in your plant or store is an illegal immigrant, and therefore has no right to work in this country, that person can still sue you for unpaid overtime and you are required to pay him or her for that overtime.

You, as the employer, may also be subject to penalties for hiring an illegal worker. And you may be liable for unlawful retaliation if you report this employee to the immigration authorities.

Moreover, regardless of whether they are owners or managers, those who have the authority to hire, fire, and set pay rates and/or work schedules can be held liable for unpaid overtime and minimum wages, regardless of whether the company is an LLC, S corporation, or some other legal entity.

This means that the owner of the drycleaning store can be individually named in a lawsuit and personal assets can be on the line if a judgment is entered in favor of the employee.

Additionally, successor companies are often substituted after the fact. So, shuttering the store or bankrupting the plant is not an effective way to avoid liability. www.americandrycleaner.com

4/19/17 4:18 PM

Drycleaning store owners and managers get themselves in trouble when they try to avoid paying overtime by classifying employees in a way that would make them exempt from the overtime laws.

There’s no guarantee that the law will see them as such. Paying an employee a salary or giving that person the title of weekend or third-shift manager does not mean the worker is not entitled to overtime.

Being paid a salary simply changes how you calculate the overtime rate.

Likewise, only certain types of jobs are exempt from the overtime requirements. While an employee must be paid a certain salary in order to be exempt, the exemptions focus on the employee’s day-to-day duties and responsibilities, and not the job title.

For example, a presser is not a supervisor if he or she only presses clothes.

The same goes for paying employees on a piece rate or by commission.

The fact that an employer pays a spotter based on performance or, for example, the cost of alterations completed has nothing to do with whether that employee is entitled to be paid overtime.

If that employee works more than 40 hours in one workweek, then that employee must be paid overtime.

How you pay the employee – salary, hourly, piece rate, and so on – simply dictates how you calculate the overtime compensation and whether the employee must be paid overtime at a time-and-one-half rate or half-time.

Finally, a big issue for those drycleaning operators who provide pickup and delivery services is whether to pay for travel time, lunch breaks, and when the workday starts and ends.

For example, if you pay your delivery drivers to come to the store or plant in the morning and check out a company vehicle before going to the first customer site, then the workday, for purposes of calculating the total www.americandrycleaner.com

0517adc_p61-64.FINAL.indd 63

hours worked, begins when that person leaves the store or plant and ends when the employee returns.

It doesn’t matter when a driver finishes making deliveries or if traffic delays that person’s return to the store or plant. You must pay the individual.

If the employee does any work while at the store or plant before leaving, such as loading clothes into a van and or filing a report, then the workday starts and ends at that point.

Moreover, workers must be paid for travel time between deliveries to homes and businesses.

Lastly, any breaks that last less than 20 minutes must be paid. Lunch breaks that last for more than 20 minutes do not have to be paid, as long as the employee is not doing any work during that break.

Drycleaning owners should not automatically deduct for lunch or other breaks. (continued)

American Drycleaner, May 2017

63

4/19/17 4:18 PM

Many times, employees sue, claiming that they had so many deliveries that they ate while on the go; others had so many clothes to clean and press, they skipped the meal. Therefore, the time that was automatically deducted should have been paid and included in that employee’s total hours worked for that week.

So just how exposed is his or her drycleaning business to claims?

Employers can be sued because they automatically docked lunch hours. Others get sued for unpaid overtime because they didn’t keep time records; they just had a schedule, and the employees alleged that they worked more hours than expected.

On the other hand, some allege that employees worked less than scheduled because business was slow.

And, some sued for unpaid overtime based on nothing more than the unpaid travel time.

The difference in the results of all of these cases ended up depending

upon records maintained and compliance with the overtime laws.

Employers often claim the employees are lying, saying that the employees did not work any overtime, let alone the amount of overtime hours they claimed to have worked, and feel as though the employees’ lawsuits were akin to legal blackmail.

Despite protestations, these lawsuits cost employers money to defend and prove either that they didn’t do anything wrong or the need to settle.

When these business owners had no records or consulted any employment law attorney to ensure their pay practices were accurate, it cost significantly more money to resolve these lawsuits.

Whether an employee is exempt from the overtime laws is a complicated analysis that should be handled by an experienced employment law attorney, particularly because exemptions from the overtime laws are construed narrowly against the employer

and in favor of the employee.

As such, the best thing you can do is to maintain accurate time-and-pay records and, of course, consult with a labor and employment law attorney to ensure that your pay practices are in compliance with federal and state ADC wage and hour laws.

Information in this article is provided for educational and reference purposes only. It is not intended to provide specific advice or individual recommendations. Consult an attorney for advice regarding your particular situation.

Robin I. Frank (rfrank@sbwh.law) is a partner with Shapiro, Blasi, Wasserman & Hermann, P.A., an independent full-service litigation and transactional law firm in South Florida. She focuses on labor and employment law and has extensive experience prosecuting and defending against nationwide “collective action” claims for unpaid overtime or minimum wages.

LAUNDRY

Shouldn't you know what Hundreds of New Customers already know... for Laundry, Wet-Cleaning, Dry-Cleaning & Fire Restoration Chemistry...count on

PARISER INDUSTRIES

For nearly half a century, smart cleaners have been using Pariser Industries’ family of wet & dry cleaning products manufactured RIGHT HERE in the USA.

A

US

DE

IN TH

E

M

A

THE U IN

SA

MAD E

Start saving on your Cleaning Chemistry Costs today by asking your local distributor for samples of Pariser Products.

ADC_Hhalf.indd 1

64

Connect with Us

www.pariserchem.com info@pariserchem.com 973-569-9090

American Drycleaner, May 2017

0517adc_p61-64.FINAL.indd 64

Citrazyme

Complete “One Shot” powdered laundry detergent w/enzymes, oxygen bleach and citrus degreaser.

Napthol-T

Powdered laundry detergent formulated to clean dark shirts in cool water temps.

Mega Bryte

Premium “One Shot’ powdered laundry detergent w/non-phosphate water conditioners.

Citrasol

Concentrated Citrus based liquid degreaser additive. Excellent for oil and grease stains.

Stand Up

Highly advanced synthetic liquid starch for shirts and denim jeans. Superior stiffness when desired.

WET-CLEANING Aqua Velvet

Complete One Shot Wet-Cleaning detergent with stain remover and conditioner.

Hydrocon

Highest Quality Wet-Cleaning conditioner and re-texturizer with Optical Brightener.

Shot Spot

Multi-purpose wet-side spotting agent/collar solution for a wide range of spotting applications

Activate

Advanced, color-safe de-staining and safe-bleaching formulation containing a low temperature catalyst.

LS-100

Natural starch and synthetic sizing blend.

PARISER I NDUSTRIES, INC.

91 Michigan Ave. Paterson, NJ 07503 USA

4/10/15 1:49 PM

www.americandrycleaner.com

4/19/17 4:19 PM

A R O U N D T H E I N D U S T RY

Hurst Boiler celebrates 50 years in business Established in 1967, Hurst Boiler & Welding Co. Inc. celebrates 50 years of international boiler and controls manufacturing, the company reports.

“In 1967, my parents, Gene and Edna Hurst, founded Hurst Boiler and Welding Co. Inc. upon the core values of integrity, achievement, investment and balance,” says Tommy Hurst, president, Hurst Boiler and Welding Co. Inc. “Fifty years later, their founding principles have ensured steady growth and success that has seen us through both good times and economic downturns to become the strong, still-family-owned corporation that we are today,” says Hurst.

The company manufactures, designs, engineers and services gas-, oil-, coal-, solid waste-, wood-, biomass-

ADC_R_Hhalf.indd 1

www.americandrycleaner.com

0517adc_p65-68.FINAL.indd 65

and hybrid fuel-fired steam and hot water boilers.

“We remain committed to helping our customers, employees, vendors and associates accomplish their goals, and we’d like to thank everyone for their dedicated support during the past 50 years,” Hurst states.

“We promise to continue providing value to our partners every day and working with integrity in everything we do.”

Hurst Boiler began as a small repair company of industrial boilers and equipment.

Today, Hurst Boiler and Welding Co. has expanded to more than 250 employees and 130 privately owned representative organizations worldwide, the company indicates.

“By remaining true to the founding values and personal integrity of Gene Hurst, we have been able to deliver the highest-quality people, products and processes to our customers and position ourselves for continued growth,” (continued) adds Hurst.

11/3/14 2:27 PM

American Drycleaner, May 2017

65

4/20/17 2:14 PM

A R OU N D T H E I N D U S T RY

Starchup teams with Compassmax, Fabricare Starchup, a digital solutions company for garment care, has integrated with the Compassmax POS and Fabricare Manager POS to add web- and mobile-app ordering, marketing, and routing technology to their in-store point of sales systems, Starchup reports.

“Cleaners that use Compassmax or Fabricare Manager can now get all of the benefits of the Starchup platform without disrupting in-store operations,” says Starchup CEO Nick Chapleau.

“Customers can use the cleaner’s app to place orders.

Drivers can use the driver app to run routes. Store employees can continue to use the same POS to detail and process orders,” he points out.

Cleaners can then use Starchup’s optimized routing

ADC_Hhalf.indd 1

66

American Drycleaner, May 2017

0517adc_p65-68.FINAL.indd 66

solution or simply add orders to their existing routes, Starchup writes. Drivers can use the Starchup driver app and turn-by-turn directions as a digital manifest to manage the route while automated e-mail and text messaging engages customers.

Maineline (Compassmax) and Fabricare Systems are experts in payments, and store and plant operations, Starchup adds, while its own expertise is in using web and mobile technology to make delivery more profitable.

“Starchup’s marketing and routing solutions have been an excellent addition to our products and services,” says Maineline President Joe McCammon.

“Starchup has been a great partner to work with and we look forward to bringing even more innovation to our customers in the future,” adds Fabricare Systems President Marcelo Rangel.

“It only makes sense to work together to provide cleaners a better product,” Chapleau says.

3/23/17 2:21 PM

www.americandrycleaner.com

4/20/17 2:14 PM

In memoriam: Lawrence Goldman, United Wire Hanger Industries Lawrence “Larry” Goldman, 84, Wyckoff, N.J., died peacefully April 3 at Villa Marie Claire Hospice, Saddle River, N.J., after a long battle due to complications from a stroke.

Goldman graduated from New York University, Stern School of Business. Described as a tenacious self-starter with strong business acumen, he, with his brothers, created and developed United Wire Hanger Industries, a supplier of plastic hangers, wire hangers and paper products.

“He served as CEO and president for 50 years, employing 250 people who began the journey with him, many who are still there today,” his published obituary notes.

Philanthropy was close to his heart as he dedicated support to many civic and charitable organizations, be they in New Jersey, New York, or Israel.

Goldman loved traveling, fine dining and sports. He could often be found on the golf course and card room at Preakness Hills Country Club in Wayne, N.J., where he

was a longtime member.

Survived him are his wife of 61 years, Cynthia; three children, Peter, Michael and Nancy; and five grandchildren.

Funeral services were conducted April 5 at Robert Schoem’s Menorah Chapel, Paramus, N.J. Donations in Goldman’s memory Larry Goldman can be made to JDRF.

Union launches newly updated website Union Drycleaning Products USA recently launched a newly updated website, the company reports.

Steve Henley, who handles advertising and part sales for Union, describes it as a “new, cleaner look and feel to the website.”

Visitors going to the home page are met with large, color photos of drycleaning machines; rotating links to various departments; and a brief sentence of introduction that describes the company. (continued) At the bottom of the page, in a section

coming soon...

THE NEW BENCHMARK MACHINES The new Miele Benchmark washers for load capacities of 25 to 45 lbs deliver world class cleaning results with energy savings of up to 70% on electricity and 35% on water!*

Visit us in booth 1895 at the Clean Show to experience true innovation in action.

June 5-8, 2017 | Las Vegas, NV  800.991.9380

 proinfo@mieleusa.com  www.miele-pro.com

*Miele Performance Plus PW 814 compared to same capacity competitor model (1400F cotton program)

ADC_Hhalf.indd 1

www.americandrycleaner.com

0517adc_p65-68.FINAL.indd 67

4/5/17 2:42 PM

American Drycleaner, May 2017

67

4/20/17 2:14 PM

A R OU N D T H E I N D U S T RY

titled “What Our Clients Are Saying,” visitors will view customer reviews like this one: “I was motivated to buy Union because of their experience with GreenEarth solvent. I bought two HP 850 machines in 2001 and I’m thrilled with the productivity and ease of use,” writes John Patterson, Trussville, Ala. Henley adds that there is “more information about our machines, brochures and technical specifications readily available for all of our machines.”

As another example, under the “Sales” tab at the top, visitors can choose from several brochures in a menu.

For example, this is a description from one of the “Alternative Solvent Machines” listed: “The Brain! It’s Indispensable! Union unleashes ‘The Brain! Dialog Plus™’ — the latest advancement in computerized operation technology for dry cleaning. It is standard on every HP and HL 800 Series System.”

There are also ways to request additional information that a customer needs, Union notes.

68

American Drycleaner, May 2017

0517adc_p65-68.FINAL.indd 68

Lapels to open six stores in greater Houston Lapels Dry Cleaning reports it has entered into a sixstore (one plant and five satellite stores) development agreement with Katy, Texas, resident Komal Patel.

“I am extremely excited about opening our plant in Katy in 2017 as it will represent the first Lapels Dry Cleaning location in the greater Houston area,” says Patel. Katy is a community of 14,000 located west of Houston.

“Lapels, with its green initiative, truly represents the future of dry cleaning. Having been a resident of greater Houston for nearly two decades and Katy for nearly five years, I know how environmentally conscious people are in this area,” says Patel.

The first drycleaning plant and store are slated to open soon. “I think the response from people in the greater Katy area will be tremendous,” Patel says.

Hanover, Mass.-based Lapels has pioneered its eco-friendly drycleaning experience over the past dozen years. It has a partnership agreement with GreenEarth ®, a non-toxic cleaning alternative, for Komal Patel its newer locations.

By using the latest technology and equipment, Lapels says it is one of the few dry cleaners able to boast that there is no hazardous waste in its process.

“As a mother of two elementary school-age children, I know and appreciate businesses that go the extra mile to be sensitive to the environment, particularly businesses that are active in the community,” says Patel.

She has secured two locations: one to open a drycleaning plant in Katy and another for a satellite store in Richmond, Lapels says.

The development deal calls for four additional satellite stores to be opened in Sugar Land, Richmond and Cypress, Texas, within the next five years.

“I envision our Lapels Dry Cleaning stores to be active participants in the local community and business comADC munity,” Patel says. www.americandrycleaner.com

4/20/17 2:14 PM

YARNS SPUN HERE

Pearls

Of Wisdom

By Tim Burke, Editor

W

(Image licensed by Ingram Publishing)

e learned in our last Yarns Spun Here special (April issue) that the term “carding” in textiles describes the first mechanical process used on fibers such as wool.

Now we turn our attention to a new term: “combing.”

Before you start having visions of beachcombing, and discovering lost pirate ship wreckage and doubloons, and you prepare for a walk on the beach to search for treasure, or fancy seashells (or pearls washed up from the sea), we want to alert you that this isn’t that kind of combing.

Combing, in textiles, is done on yarns that have been carded to separate long fibers from short. The short ones (“noils”) are removed, and the long ones are pulled parallel to one another.

Again, we turn to Norman Oehlke in his Complete Spotting Guide & More published by American Drycleaner: “These long, parallel yarns are more uniform in strength and have a smooth appearance — they are ‘worsted.’

“They also have a hard finish and are used to make gabardine fabrics. Because of their smooth finish, they are prone to showing shine in wear but do hold a crease well.”

Shiver me timbers (or me fine threads), you mean to tell

me there isn’t any chest full of pearls?!

No. But now that you’ve been sufficiently combed, ol’ salt, let’s define other terms in textiles that you hear.

“Fibers” are made of fine strands, either natural or man-made. They make up the smallest and most basic component of fabric. And “filament yarn” is long fibers.

Most synthetic fibers are produced as a long, continuous filament, notes the Complete Spotting Guide.

“Filler yarn” is individual yarn in a woven fabric that, writes Oehlke, “interlaces with warp yarn at right angles.

Filler yarns lie in the horizontal direction of a woven fabric.”

What is warp yarn, you ask? We will answer in “pirate speak” (say the following out loud in your best pirate voice): “Why, it be the individual yarn that runs lengthwise, or in the vertical direction of the fabric, me hardy!”

Lastly, but certainly not least, “staple yarn” is short fibers, 1 to 3 inches in length.

Right now, I’ll bet you wish we were talking about beachcombing for pearls or seashells, and not yarns!

Alas, such is the life of a sailor! (Or a tailor!)

Next time, we’ll “walk the plank” on another textiles ADC topic in Yarns Spun Here. Ahoy, matey!

ADVERTISER INDEX A.L. Wilson Chemical Co. .................. 1 Air World Inc. .................................... 63 Albatross USA Inc. ..........................25A Ally Equipment Co. .......................... 61 CleanCloud/Tailor Made London ...... 31 Cleaner Business Systems.................... 3 Cleaner’s Supply ................................ 71 Clean Show ........................................ 25 Columbia/ILSA ................................ BC Commercial Coils .............................. 71 Computer Connections Inc. ............... 56 Consorzio Unimatic ..................... 51, 68 Dajisoft............................................... 11 DLT Electric ...................................... 70 EzProducts International .................... 71 FH Bonn ............................................. 60 Fabricare Management Systems .......... 9 Firbimatic ........................................... 41 www.americandrycleaner.com

0517adc_p69.FINAL.indd 69

Garment Management Systems ......... 29 Global Business Systems ................... 65 GreenEarth Cleaning.......................... 27 Hamilton Engineering ........................ 43 Harmony Cleaning System ................ 59 Iowa Techniques .................................. 5 Indy Hanger ....................................... 71 Irving Weber Associates .................... 47 ITSUMI USA ..................................... 15 Lattner Boiler Mfg.. ........................... 62 Leonard Automatics. .......................... 46 Liberty Computer Systems ................ 54 Luetzow Industries ............................. 71 M&B Hangers .................................... 17 Magicool ............................................ 70 Maineline Computer Systems .......... IFC Miele Inc. ........................................... 67 Mustang Enterprises........................... 55

Newhouse Specialty Co. .................... 71 Northern Hanger Co. ......................... 57 Pariser Industries Inc. ........................ 64 Parker Boiler Co. .............................IBC Poseidon Textile Care Systems.......... 19 PROS Parts......................................... 70 Railex Conveyor Corp. ...................... 70 Realstar .............................................. 45 Royal Basket Trucks ......................... 66 Sankosha ............................................ 33 ScanQ ................................................. 13 SMRT Systems ............................. 35-38 SPOT Business Systems ...................... 7 Trevil America ................................... 21 Union Drycleaning Products .............. 23 U.N.X. Inc. ........................................ 60 Wedding Gown Specialists ................ 53 White Conveyors ............................... 49

American Drycleaner, May 2017

69

4/22/17 4:43 PM

2017 RATES: One- to five-time rate: $2.10 per word, boldface $2.20 per word. Minimum charge: $25.00 per ad. Call or write for our three- and 12-time rates. If box number is used,

add cost of 5 words. Display classified rates are available on request. All major credit cards are accepted.

DEADLINE: Ads must be received by the 1st of the preceding month.

BUSINESS OPPORTUNITIES

EQUIPMENT FOR SALE

PARTS FOR SALE

We know we can’t make all the cooling towers, so...

AERO 7DT7

Own Your Own Drycleaners—Managers, Spotters, Tailors, Pressers! 100% Financing. Plant or Drop, location of your choice. Call 1-561-302-5031 or 1-888-275-6637.

We Just Make the Best

COMPUTER SYSTEMS • Stainless Steel or Galvanized Steel

Western Wonder Touch POS Systems For Dry Cleaners $990 (refurb) + Free New Cash Drawer Commercial-grade touchscreens (not Dell) Perfect for small to medium cleaners www.westernDCcomputer.com 773-878-0150 westernk@msn.com

CONVEYORS

• 7 to 175 Nominal tons

For example, for a June ad, the closing date is May 1st.

PAYMENT FOR CLASSIFIED ADS: Must accompany order.

$350

SHIPS SAME DAY

Call: 815-666-4655 Sales@DLTElectric.com Serviceable at 160 EASA Repair Stations!

202 West Main street, Plano, il 60545 WWW.Dltelectric.coM

MAGICOOL

2003 E. Perkins Ave., Sandusky, OH 44870

Call 419-625-0539 for details.

Conveyors and Speedrail.

HUGE inventory.

Fast Shipping.

Competitive Prices.

NEW DISTRIBUTORSHIP OFFERED Wet Cleaning Solutions Manufacturer ready to provide exclusive U.S. sales rights to qualified operation. Already established in Canada, seeking expansion in USA. Excellent opportunity to expand your offerings for competitive advantage. www.BrilliantWetCleaning.com (705) 737-4062, Ext. 8 Eric Lehner, CEO WINNING BRANDS

Railex Conveyor Corp

718-845-5454

www.railexcorp.com To Place Your Ad Call Don Feinstein 312-361-1682 70

For more classifieds, visit: www. AMERICANDRYCLEANER.com

American Drycleaner, May 2017

0517adc_Classifieds.FINAL.indd 70

PLANTS FOR SALE SELL OR BUY A DRYCLEANER. WE HAVE BUYERS!!!

PATRIOT BUSINESS ADVISORS SPECIALIZES IN SELLING DRYCLEANERS IN NJ, PA, DE & MD. CALL LILIANE AT 267-391-7642.

www.americandrycleaner.com

4/20/17 2:16 PM

SUPPLIES

PLANTS FOR SALE

SUPPLIES

10 Roll

Retiring Owners Motivated to SELL • Profitable, Mature & Diversified Businesses • Long term Training & Support Available • Creative Financing for Qualified Buyers • Plant Real Estate Available Options • Large Operations/Strong Market Share: • Suburban Charlotte, NC • Suburban Chicago, IL • Annapolis, MD • Mont. Co. MD - Hi-Price Cleaner Contact: Richard Ehrenreich, CED Ehrenreich & Associates, LLC Consultant, Coach and/or Broker 301-924-9247 Richard@Ehrenassoc.com

SPECIAL Poly Factory Direct

56%

MORE Bags

Per Roll

Our plant is 10,000 square feet and is located on 1.9 acres. There is room for further commercial development. Under current ownership since Feb. 1980. We have an A+ rating with the B.B.B. The plant is far from capacity. Located in Byhalia, MS. We are 15 miles from Memphis. The cost of living in this area is low compared to other parts of the country.

Call Today for

FREE

Samples!

Buy DIRECT and

SAVE

www.LuetzowInd.com

800-558-6055

Laundry/Dry Cleaning Coils

GARY DEPRIEST 662-838-2211 or 901-604-3693

REWEAVING SERVICES WITHOUT-A-TRACE WEAVERS—More than 50 years’ experience. We are the experts in silks, knits, French weaving and piece weaving. Reasonable prices. Send garments for estimate to: 3344 W. Bryn Mawr, Chicago, IL 60659; 800-475-4922; www.withoutatrace.com.

SUEDE & LEATHER SERVICE LEATHER-RICH INC. • High quality cleaning, refinishing & repair Leather, Suede and Fur; • Free shipping in USA and rewards program FOR MORE INFORMATION: www.leatherrich.com E-mail: leatherrich@att.net Call 800-236-6996 Route Service in Upper Midwest

Steam Or Water Replacements Large Inventory • FAST Delivery

800-532-2645 www.comcoil.com

GENUINE MBH ROPE-TIES from EzProducts International Inc.

Stop Shaking Out Shirts.

Save time. Save money.

Don’t be fooled by cheap inferior ones!

Toll Free

877.906.1818

www.ezpi.us

www.AmericanDrycleaner.com

www.americandrycleaner.com

0517adc_Classifieds.FINAL.indd 71

American Drycleaner, May 2017

71

4/20/17 6:16 PM

W R I N KL E I N T I M E

Good Grief, Charlie Brown!

10 YEARS AGO. Maytag Corp. has picked a new repairman after a two-month, nationwide talent search. Richmond, Va., native Clay Jackson, will play “Ol’ Lonely” as part of new parent company Whirlpool Corp.’s revitalization of the 100-year-old brand. More than 1,500 people auditioned for the part, including professional actors, real-life repairmen, salesmen and stockbrokers. Jackson says he attended an open casting call in New York “on a whim” and tried to bring “something humorous and unexpected” to the character. … While more than half (51.6%) of readers responding to the most recent Wire survey report that the “business casual” trend has had a “major” impact on the industry, many say that it has actually added to sales volume. Asked what effect casual clothing has had on their operation’s sales volume in the last few years, 29% of respondents said that “Sales increased slowly.”

35 YEARS AGO. In California, at least, three out of four plants beat the rate of inflation in ’81—with sales increases averaging 12.8% against 9.5% inflation, according to a California Fabricare Institute survey. However, 7% reported sales decreases averaging 3.6%, and 18% of the plants reporting didn’t know whether sales were up or down. Total sales averaged $180,000 per plant. … The drapery cleaning industry had a good year in 1981, but not as good as the previous year. Many indicators were mixed, as shown by the results of the Drapery Processors Guild survey for the year. Although small-sized plants (under $75,000 volume) showed a volume increase of 36% in drapery cleaning, and plants doing more than $150,000 showed increases in volume averaging 18%, medium-sized plants showed a loss of about 7% in volume.

50 YEARS AGO. Good Grief, Charlie Brown! Good argument for searching pockets carefully: In Durant, Okla., a presser named Charlie Brown was pressing a policeman’s uniform. The pockets hadn’t been searched. He hit something in one of the pockets that turned out to be a small tear-gas bomb. The employees went running for

fresh air. In fact, everyone had to leave the building until the gas was fanned out. … “E” for Excellence.

Good slogan for cleaners to post who offer their workers incentives to produce more: A big “E” that’s four lines deep, so that it forms the first letter for each of four words: (E)XTRA (E)FFORT...(E)XTRA (E)ARNINGS.

May 1967

75 YEARS AGO. “If a customer brings in trousers with regular cuffs but worn on the bottom, may we repair them by shortening them and put cuffs back on, or may we put on French cuffs, or may we put on false hems in order to retain cuffs?” This question from a cleaner shows how complex the apparently simple order on cuffless trousers became. But a definite ruling was issued to eliminate 5,000 tailors in Chicago, at about the same time that the National Association of Dyers and Cleaners (NADC) received another ruling on the subject in Washington. And the two rulings were in agreement. As pointed out to NADC members in a special bulletin, the order “would naturally affect all trousers, whether new or worn, whether long enough in seam to make a cuff or not.” Thus cleaners cannot put cuffs back on worn trousers if it has been necessary to remove them during alterations. But if repairs or alterations are made without removing the cuffs, they can be left on the trousers. …

Cleaners are included among the “local carriers” who have been ordered by the Director of Defense Transportation to eliminate special deliveries and call-backs. This part of the order becomes effective May 15. After June 1, local carriers using rubber tires are required to reduce their total mileage by at least 25% each month, compared ADC with the same month in 1941.

— Compiled by Tim Burke, Editor

To read more of American Drycleaner’s chronicling of the industry over the years, visit www.americandrycleaner.com.

72

0517adc_p72.FINAL.indd 72

American Drycleaner, May 2017

www.americandrycleaner.com

4/19/17 4:21 PM

1.5 - 150HP Steam Boilers

Better Value, Design, Packaging & Engineering Low NOx Models Are Certified SCAQMD Rule 1146.2

A Great Design Like No Other

Quality Packaging You Can Trust

Superior Quality & Value All of Parker’s superior quality boilers are available at competitive prices and have been distributed through our regional representatives for over 98 years.

Dry Steam In Less Than 10 Minutes!

All Parker boilers are packaged delivered complete, ready to connect to utilities. What’s more, every boiler is test fired before it leaves the factory so you can count on getting up and running as soon as possible.

Kompact mounted return systems are available on 1-1/2 to 25 HP Steam Boilers to save on installation costs.

See us at Clean Show 2017 American Dry Cleaner -17.875x10.5 - March Issue.indd 1 ADC_Full Page.indd 0517adc_Parker Boiler (clean show).indd 1

Parker boilers are designed for ease of routine maintenance, annual inspections, and on site repairs, so there is less down time, more reliability. Parker boilers also have extra heavy, insulated, double-wall steel cabinet construction (Stainless steel cabinet lids and/or sides available).

5930 Bandini Blvd. Los Angeles, CA 90040 Tel: 323-727-9800 www.parkerboiler.com

• Booth # 821 3/2/2017 3:36:43 PM 3/3/17 9:08 AM 4/3/17 5:23 PM

May17:April 15 Insert 4/14/17 1:02 PM Page 1 May17:April 15 Insert 4/14/17 1:02 PM Page 1 May17:April 15 Insert 4/14/17 1:02 PM Page 1

TheEvolution Evolutionof ofClean Clean The The Evolution of Clean Re-engineered for Today’s Solvent Choices Re-engineered Re-engineeredfor forToday’s Today’sSolvent SolventChoices Choices

Booth #1149 Booth #1149 Booth #1149

• In NY (631)293-7571 • www.columbiailsa.com (800)446-5634 • In NY (800)446-5634 (631)293-7571 • www.columbiailsa.com (800)446-5634 • In NY (631)293-7571 • www.columbiailsa.com

ADC_Full Page.indd 1

4/19/17 4:58 PM