American Drycleaner - May 2013

© Copyright 2011 2013 American Trade Magazines All rights reserved.

® May 2013

CLEAN SHOW GUIDE

Everything You’ll Need to Truly Benefit from the Industry’s Biggest Trade Show

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Don’t Be Led Astray.

Point your route drivers in the right direction with Compassmax Delivery Assistant

Come see us at Clean ’13 Booth #2555

The Compassmax Delivery Assistant provides many important features.

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Maineline Computer Systems 800-354-2525 www.compassmax.com Digest_page.indd 1

4/17/13 11:14 AM

Cleaning Collars & Cuffs and Removing Ground-In Soil Is Easy As

1-2- G ! "

"

"G"Go®

Spray Spotter for use with GreenEarth , Hydrocarbon, K4 or Perc ®

"G"Go quickly penetrates fabric to release ground-in soil, collar and cuff stains, perspiration, etc. Simply spray soiled areas before drycleaning.

No brushing, flushing or waiting required. Stains and soil disappear right in the wheel.

"G"Go works as a leveling agent, too!

And "G"Go is environmentally friendly. It’s soy-based, biodegradable, non-combustible and California VOC and Prop-65 compliant. Just spray it on and dryclean it out.

With "G"Go, it’s as easy as 1-2-"G"!

To T o learn more, visit ALWilson.com or call 800-526-1188 • A. L. Wilson Chemical Co. "G"Go and the spot design are trademarks of A. L. Wilson Chemical Co. GreenEarth is a trademark of GreenEarth Cleaning, LLC.

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drycleaner drycleaner A M E R I C A N

May 2013

Vol. 80, No. 2

F EA T U R ES

D EP A R TMENTS Pre-Inspection Talk of The Trade The Numbers Spotting Tips Name That Chemical Tool Martin Young Industry Observations Map Out Your Market Howard Scott Around the Industry Education & Training Classified Advertising Advertiser Index Wrinkle in Time

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54 57 58 62 64

14 (Cover Photo: Chris Granger/New Orleans Convention & Visitors Bureau )

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‘Be There’ or Be Square A preview of the Clean Show, soon to visit New Orleans for the fifth time in event history Bruce Beggs

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Clean Show Exhibitor Listings Some 400 companies and organizations have reserved exhibit space as of press time

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Clean Show Seminar Schedule Approximately 40 hours of educational sessions are on agenda for three-day show

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Get the Most from Your Trade Show Investment Plan for success, spend time wisely, and prioritize tasks to get most from Clean Show Phillip M. Perry

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N E ED H ELP FI ND I NG T HE H ID D EN H A NG ER ?

Scan this QR Code for help in finding the hidden hanger on this month’s cover.

Good luck!

www.americandrycleaner.com

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“Business has never been better.”

“I don’t have to rely on anybody for information.

I can see immediately what I have for inventory, orders and accounts receivable.”

Becky Afendoulis, Owner of Afendoulis Cleaners

Visit us at Clean Show 2013

Booth 2853

We Speak Cleaner 800.406.9649

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Pr e-i n s p ec t i o n

New Orleans Bound

Y

ou hold in your hands arguably the most comprehensive guide to the Clean Show short of the Show Directory itself.

Will you be attending the June 20-22 show in New Orleans? Do you have a plan for what you’ll see and do while there?

Clean Show veterans know the importance of having a plan once they enter the Bruce Beggs Ernest N. Morial Convention Center, especially since this year’s event lasts three days instead of four.

We’re here to provide you with the

tools necessary to create your own.

Aside from my show preview on page 14, you’ll find a list of the 400 or so companies and organizations that have reserved exhibit space as of April 10, plus basic descriptions of their products and/or services and their booth numbers. That opens on page 18.

Clean once again will offer roughly 40 hours of educational sessions, some from the show floor itself. Details follow beginning on page 18.

On our centerfold is a condensed map to the show floor. We’ll have extra copies at our booth — 4171. I hope you’ll take just a moment to stop by, introduce yourself, and let us know how we can best serve you. O

Publisher Charles Thompson

National Sales Director Donald Feinstein

cthompson@american trademagazines.com

dfeinstein@american trademagazines.com

Editorial Director Bruce Beggs

Digital Media Director Nathan Frerichs

bbeggs@american trademagazines.com

nfrerichs@american trademagazines.com

Contributing Editors Everett Childers Howard Kaschyk Carolyn Nankervis Howard Scott John Spomar Jr. Jean Teller Diana Vollmer Martin Young

Production Manager Roger Napiwocki

Main: 312-361-1700 Fax: 312-361-1685

Editorial Assistant Carlo Calma

312-361-1680

312-361-1683

312-361-1682

312-361-1681

SUBSCRIPTIONS 630-739-0600 www.american drycleaner.com

American Drycleaner (ISSN 0002-8258) is published monthly except Nov/Dec combined. Subscription prices, payment in advance: U.S. and Possessions, 1 year $39.00; 2 years $73.00. Foreign, 1 year $89.00; 2 years $166.00. Single copies $7.00 for U.S. and Possessions, $14.00 for all other countries. Published by American Trade Magazines LLC, 566 West Lake Street, Suite 420, Chicago, IL 60661. Periodicals postage paid at Chicago, IL and at additional mailing offices.

POSTMASTER, Send changes of address and form 3579 to American Drycleaner, Subscription Dept., 440 Quadrangle Drive, Suite E, Bolingbrook, IL 60440 Volume 80, number 2. Editorial, executive and advertising offices are at 566 West Lake Street, Suite 420, Chicago, IL 60661. Charles Thompson, President and Publisher.

American Drycleaner is distributed selectively to: qualified dry cleaning plants and distributors in the United States. No material appearing in American Drycleaner may be reprinted without written permission. The publisher reserves the right to reject any advertising for any reason. © Copyright AMERICAN TRADE MAGAZINES LLC, 2013. Printed in U.S.A.

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www.americandrycleaner.com

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For those “sticky” situations

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TALK OF THE TRADE

Survey: Majority of dry cleaners say exhibits are biggest draw to Clean Show

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reasons, some of which include disliking the host city, having no plans to acquire new equipment this year, and having another possible engagement

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CHICAGO — Roughly one-quarter of those responding to April’s American Drycleaner Wire survey say they are planning to attend Clean ’13 in New Orleans, while another 36.8% are unsure at this point.

Approximately 37% of those responding to the unscientific survey say they will not be attending the biennial event slated for June 20-22.

Asked about the biggest factor in favor of attending (whether they were personally planning to attend or not), 42.1% of respondents named “Exhibits of equipment and supplies.” Roughly 11% listed “Combining business and pleasure” as the chief factor, while equal shares of 5.3% look to Clean primarily for its “networking and socializing” opportunities or “educational sessions.” For a sizable portion (36.8%), “It’s all of the above.”

The Clean Show has been shortened to three days this year, which is OK with 52.6% of respondents. Roughly 16% “don’t care for this change,” and the remaining 31.6% are “indifferent.”

Among dry cleaners who do not plan to attend, 50% “Can’t afford the cost,” 21.4% “Can’t spare the time,” and 7.1% have “made other plans.”

The remaining 21.4% have “other”

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that takes precedence.

Among the six educational sessions being sponsored by the Drycleaning and Laundry Institute (DLI), Alternative Solvents: Which is Best for You? is garnering the most pre-show interest among respondents, at 38.9%. Other popular topics are Quick Fixes to Common Problems (27.8%) and Investing in Your Business (22.2%).

Former Va. dry cleaner to reimburse EPA over cleanup costs PHILADELPHIA — The former Jay-Cee Cleaners, Nelsonia, Va., and former owner John L. Darby have agreed to reimburse the U.S. Environmental Protection Agency (EPA) for costs the agency incurred while responding to the release of hazardous substances once used at the site, the agency reports.

Darby also agreed to resolve his failure to comply with EPA’s informationgathering efforts by paying a penalty.

The dry cleaning business ran its operations on the property from 1957 through 2003, and used hazardous substances that included tetrachloroethylene, trichloroethylene and dichloroethylene, which contaminated the soil, the EPA says.

The agency oversaw sampling, removal and disposal of contaminated soil from the Jay-Cee Cleaners site between September 2007 and March 2010, at a reported cost of $616,351.

Under the proposed consent decree, Darby will pay the EPA 100% of the net sale proceeds from sale of the property, and 50% of net sale proceeds from the sale of an adjacent property behind the site. O 8

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Top stories @ AmericanDrycleaner.com for the 30 days ending April 15

Top News Stories 1. Crest Cleaners First U.S. Dry Cleaner to Install Bead-Cleaning Technology 2. Martinizing Dry Cleaning Franchisee Opens First of Five Stores in...

3. GreenEarth Inks Licensing Deal for Russia, Is Now in 44 Countries 4. Dry Cleaning Pros Exchange Best Practices During Conference 5. America’s Best Cleaners Affiliates Assemble in Arizona

Top columns & features 1. Necktie Cleaning as Much Art as Skill 2. Shopping for a Counter Computer 3. Better Supervision = Better Productivity = Better Profits 4. The Employer/Employee Relationship 5. No Passive Path to Increasing Profitable Sales

Top stories @ our sister sites AmericanCoinOp.com: 1. Single-Load Liquid Laundry Packets Deserve Special Attention Web EXCLUSIVE! 2. Taking Advantages of Opportunities to Upsell 3. Maytag Commercial Laundry Honors Standout Distributor Performances

AmericanLaundryNews.com: 1. OSHA Fines New Jersey Laundry $165,000 for Safety, Health Violations 2. In Memoriam: Ted E. Kruger 3. OPL 101: Technology Wrings Costs Out of Laundry Operations

www.americandrycleaner.com

4/19/13 10:03 AM

Fabricare Manager Drycleaning Management at Your Fingertips

Fast, Easy, Secure POS Built for Touch 888.249.5142 fabricaremanager.com See us at Clean ’13 Booth 1953

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THE NUMBERS

CONSUMER CONFIDENCE

continues to grow, according to the latest Surveys of Consumers by Thomson Reuters and the University of Michigan. In the March survey, economists report higher confidence amid signs of growing employment, and increasing home prices also had consumers giving a thumbs up to the future.

“Although confidence dipped in early March, since the middle of the month consumers have expressed improved prospects for economic growth,” says Richard Curtin, Surveys of Consumers chief economist. “Two factors were responsible for the gains: Consumers discounted the administration’s warning about economic catastrophe following the cuts in federal spending, and consumers have renewed their expectations that job gains will accelerate in the months ahead.”

Reserve System appears to back the improving economy. Five of the Federal Reserve Districts called the growth moderate; five indicated modest growth; and two reported that expansion accelerated slightly. Most of the activity was in manufacturing, and most districts reported residential and commercial real estate with marked improvement.

THE U.S. BUREAU OF LABOR STATISTICS reports

a 0.5% decline in prices of U.S. imports in March, possibly due to higher fuel prices. Export prices also fell slightly, by 0.4%, after a February increase.

The Bureau also reported that 287 metropolitan areas (out of 372) reported lower unemployment rates in February, while 69 areas reported higher numbers and 16 areas showed an unchanged rate. The national unemployment rate from February was 8.1%, a decrease of 0.6% from the previous year.

THE APRIL BEIGE BOOK

report from the Board of Governors of the Federal 10

MARCH SAW INCREASED

economic activity in the

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non-manufacturing sector, according to the latest Non-Manufacturing Institute for Supply Management Report on Business.

“The NMI registered 54.4% in March, 1.6 percentage points lower than the 56% registered in February,” says Anthony Nieves, chair of the ISM’s Non-Manufacturing Business Survey Committee. “This indicates continued growth at a slightly slower rate in the non-manufacturing sector.”

IN THE REAL ESTATE sector, the Pending Home Sales Index from the National Association of Realtors was down 0.4% in February, but remains 8.4% higher than the February 2012 figure. The Mortgage Bankers Association reported a 4.5% increase in mortgage applications for the week ending April 5 from the previous week. Refinancing activity accounted for 75% of applications. As for foreclosures, RealtyTrac reports a 1% decrease in foreclosure filings in March. O —Jean Teller www.americandrycleaner.com

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Sp ott i n g T i p s

Name That Chemical Tool

I

t is hard enough to keep straight all the chemical tools available for stain removal. It is even harder when names are similar but their application and risk of use are drastically different. The chemicals described in this month’s column are ones that can be easily confused and/or misused.

Amyl acetate is a dry-side solvent or co-solvent used on stains such as paint, ink and glue.

Acetic acid (28%) is a wet-side spotting agent used as a tannin removal agent, a booster to tannin removers and to neutralize alkaline pH from protein spotters, bleaching, and color change from perspiration.

Acetone is a spotting Martin Young agent available for paint and glue removal, but its use should be extremely limited due to its aggressive effect on acetate and acetate-blended fabrics.

AMYL ACETATE. Amyl acetate is a mildly aggressive dry-side solvent that can be used by itself or as a co-solvent “booster” when the dry-side POG you are using needs help removing the last traces of a stain. Due to the distinctive aroma of amyl acetate, many old-time cleaners/spotters referred to this chemical as “banana oil.”

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Contact with surface designs (flocking) and stamp prints should be reduced as much as possible, but amyl acetate is reasonably safe on most dyes. Amyl acetate will not damage fiber unless it is allowed to remain in contact with some synthetics for an extraordinary amount of time, such as overnight. It will damage the polystyrene found in belts and trim.

Amyl acetate is effective on plastic-type stains such as glue, adhesives and nail polish. It is also an excellent choice for removing correction fluid (Liquid Paper).

Testing stain-removal agents before general application is always a good idea, but especially when using amyl acetate. It breaks down most paint, plastic and adhesives very well.

You must test a small, concealed area with amyl acetate before using it on plastic beads, plastic sequins, bonded fabrics, stamp prints and flocked designs. Many of these items will tolerate limited contact but damage could occur with exposure of even 30 seconds or less. Use a quick-on, quick-off method.

Use amyl acetate only on the dry side. And always keep in mind that this substance and its vapor are flammable.

ACETONE. Do not confuse acetone with amyl acetate. If you choose to keep www.americandrycleaner.com

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ACETIC ACID. Acetic acid (28%) is a wetside spotter primarily used to remove tannin stains. A tannin formula can be made, to almost any strength, by mixing acetic acid, distilled water and a small amount of glycerine. Acetic acid can be applied “on top of” a tannin formula, without flushing, to boost the formula’s chemical action.

Acetic acid at its full 28% can remove the last traces of a stubborn tannin stain.

When using acetic acid alone as a tannin stain remover, follow standard wetside protocol of: flushing the area with steam, applying NSD and mechanical action, flushing with steam over the vacuum nose, applying acetic acid and mechanical action, and then flushing the stain over the vacuum nose of the spotting board.

Acetic acid is used to neutralize alkaline residue left behind in garments. This www.americandrycleaner.com

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(Photo: © iStockphoto/Romanchuck)

acetone on site, store it away from the spotting board, in a place that requires several steps for purposeful retrieval.

Acetone is found in most common nail-polish removers and can be quickly acquired from a nearby drug store or supermarket. Acetone will dissolve acetate fabric—which is commonly used in linings and is blended with other fibers to achieve a desired hand—virtually on contact. Be absolutely sure that neither the garment nor its lining contains acetate before using acetone, then test to be sure you are correct. I have seen many sport coats that have had the surface stain removed by acetone only to then find a large hole in the acetate lining.

There is no better way to attack Super Glue or the glue used for artificial fingernails than acetone, if the fabric will allow its use.

alkaline pH could alter the color of the dye over time. If you choose to spot-bleach the last traces of a stain with 3% hydrogen peroxide or sodium perborate, it is important to neutralize the work area with acetic acid before passing up the garment to be finished. If you choose to use a bleach bath of sodium perborate, the garment should be rinsed three times, with the second rinse containing acetic acid.

Acetic acid can be used in an attempt to reverse some, if not all, of the color change caused by a customer’s perspiration, or even urine. The best way that I have found to control the strength of acetic acid at the spotting board is to place 3 ounces of water in a spare 8-oz. spotting bottle and then add 1 ounce of acetic acid (28%). Adding more acetic acid will increase the strength as necessary.

Customer service goes beyond production speed and price to the area of effort.

Making the effort to gain continuing education and to do supplemental stain removal will go a long way toward assuring the success of your business and give you a hefty return on your investment. O Martin L. Young Jr. has been an industry consultant and trainer for almost 20 years, and a member of various stakeholder groups on environmental issues. He grew up in his parents’ plant in Concord, N.C., Young Cleaners, which he operates to this day. Contact him by phone at 704-786-3011, e-mail mayoung@vnet.net.

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CL EA N S H O W P R E VI E W

‘Be There’ or Be Square N Industry’s biggest trade show visits New Orleans for fifth time

(Photo: New Orleans Morial Convention Center and NewOrleansOnline.com)

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draw 10,000 trade attendees, according to Riddle & Associates, the show’s longtime manager.

“I am constantly asked why should I come to the Clean Show or why should I exhibit,” says John Riddle, president of Riddle & Associates. “There are many reasons. You will see the newest equipment, learn about new services, see working demonstrations and have access to outstanding industry education.

“In today’s world of electronic communication, it is nice to have the opportunity to communicate with someone eye-to-eye, face-to-face and talk with them about industry issues. It’s a great chance to renew old friendships and make new ones. These are just several reasons I think making this trip is worth the time, effort and money.

We encourage you to be there and take advantage of this opportunity.”

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ew Orleans’ Ernest N. Morial Convention Center will host the world’s premier textile care expo for a fifth time when the 2013 Clean Show— officially the World Educational Congress for Laundering and Drycleaning—arrives on Thursday, June 20, for a three-day stay through Saturday, June 22.

It will mark the first time since 1981 that the Clean Show has been scheduled for three days instead of four, reflecting a “more concise and efficient” format designed to give exhibitors and attendees alike a better value for their investment, according to the Clean Executive Committee.

The Clean Show has been convening every other year since 1977 to present new technology, educational sessions and networking opportunities to all segments of the dry cleaning, laundry and textile care industry. This year’s event is expected to

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As this issue went to press, approximately 400 companies and organizations were scheduled to be represented on the exhibit floor, covering roughly 200,000 net square feet (a full list of exhibitors, registered as of April 10, starts on page 18). It’s possible that more exhibitors will be added in the final weeks leading up to the event.

The exhibits will open following a brief 10 a.m. ceremony on Thursday, June 20 (distributors are granted exclusive access from 8 to 10). Exhibits will open at 9 a.m. on subsequent days, and they will close each show day at 5 p.m.

Some of the Clean 2013 sponsors, as well as several other industry associations, will offer approximately 40 hours of education over the show’s three-day schedule.

Most of the seminars will occur in on-site meeting rooms between 8 and 10 a.m. daily, but in a change this year some sessions have been scheduled for each afternoon on the exhibit floor itself (a full schedule, along with brief descriptions of each session, starts on page 18).

The Clean Show has released a new, free mobile app for Apple iOS- and Android-based smartphones that offers features such as locating exhibitors, planning a personalized show itinerary, and connecting with others via social media. The free app can be downloaded from an individual’s device in the App Store or Market, and is fully integrated with the Clean Show website (cleanshow.com), LinkedIn and Twitter.

“In the age of technology, offering a smartphone app just makes sense,” says John Riddle. “We want our attendees and exhibitors to be able to stay connected before, during, and after the show and be able to do it while on the go.”

Attendees who do not have a smart16

phone can still maximize their time by using the show website’s “My Itinerary” feature. Visitors can store in a personalized “Briefcase” their schedule of educational sessions and booths they wish to visit, as well as print out their “Itinerary” to bring with them.

Certain rules regarding the convening of affiliate groups during trade show hours have been relaxed. In the past, meetings were restricted to hours outside education and exhibit hours, but now exhibiting companies and industry associations can schedule their sales, distributor or group meetings during educational sessions or between the hours of noon and 2 p.m.

Attendees can easily register for the Clean Show online at its website for the discounted rate of $99 a person through May 31 (on-site registration will be $149 per person). All registrations can be made with credit card, check or money order.

Registration hours at the convention center will be 1-5 p.m. June 19, 7 a.m. to 4:30 p.m. June 20, 7:30 a.m. to 4:30 p.m.

June 21, and 7:30 a.m. to 4 p.m. June 22.

Reservations at official Clean Show hotels can be made on the show’s website until May 17 (special show rates are available only through the Clean Show Housing Bureau).

Complimentary shuttle buses will be available to transport attendees between official hotels and the convention center mornings and afternoons during the show.

The Clean Show is sponsored by five industry associations: Association for Linen Management, Coin Laundry Association, Drycleaning & Laundry Institute, Textile Care Allied Trades Association, and the Textile Rental Services Association of America. O

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Cl ea n S h o w P R E VI EW

Exhibitor Listings NEW ORLEANS — The following companies and organizations have reserved exhibit space in the Ernest N. Morial Convention Center for Clean ’13 as of April 10, according to show manager Riddle & Associates.

The list totals approximately 400 exhibitors at press time; it’s possible that more exhibitors will be added in the final weeks leading up to the June 20-22 event.

Check cleanshow.com for any late additions or changes.

Riddle & Associates estimates exhibit space will total approximately 200,000 net square feet.

Where available, the descriptions of products and/or services provided here are general in nature and should not be considered all-inclusive.

Listings are subject to change without notice.

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Educational Sessions Time

8-8:30 a.m. Meritorious Service Awards

Sponsor DLI

Honoring individuals or firms who “have given so much” to the dry cleaning and laundry industry 8-9 a.m.

Coin Laundry Trends for 2013 CLA Learn where the coin laundry industry is going in 2013 8-9 a.m.

Regulatory and Legislative Update TRSA Gain a competitive insight on regulatory initiatives impacting your textile services business 8-9:30 a.m. Reducing the Loss of Patient Linen and Scrubs ALM Get a handle on preventable linen loss and put strategies in place to keep losses at bay 8-10 a.m.

Efficient Laundry Processing ETSA Techniques in the European Market European supplier firms will discuss efficiency and sustainability in laundry 8:45-10 a.m. How to Build a Great Yelp Presence DLI Learn about Yelp and how to manage your company’s online reputation 9-10 a.m.

Internet Marketing Success Stories CLA of Coin Laundries Strategies for Internet marketing and social media 9-10 a.m.

Textile Services Contracts and Negotiations TRSA Examine important aspects and best practices of the contracting process 2:30Implementing Best Practices ALM 3:30 p.m.

Discover how to use your organization’s best practices to bolster your marketing position 3:30Social Media: Which Tools Laundries CLA 4:30 p.m.

Should Embrace Learn the must-do’s and best practices of social media for coin laundries

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Session Title

Thursday, June 20

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Educational Sessions

Exhibitor Listings

Time

Session Title

Sponsor

Friday, June 21 Best Practices for Wash, Dry, Fold CLA and Commercial Accounts Discover best practices of marketing, sales operation, and production for wash, dry, fold and commercial accounts 8-9 a.m.

International Textile Services Market Panel TRSA (ETSA, TSA-UK and Intex) Gain insight from global organizations representing the largest textile services operators and associates 8-10 a.m.

Alternative Solvents: Which is Best for You? DLI Experts discuss the benefits and drawbacks of various solvent choices available to the market 8-10 a.m.

Demystifying Healthcare Terminology CLATA Review current industry trends, topics and terminology related to healthcare textiles 8-10 a.m.

Standards and Regulations Affecting the ALM Healthcare Laundry and Linen Industry Examine the standards set by CMS, Joint Commission, CDC and OSHA, and what they mean to the industry 9-9:30 a.m. Today’s and Tomorrow’s Consumer Needs in TRSA Emerging International Markets (CINET) Learn about textile services opportunities based on the results of extensive global research 9-10 a.m.

Advanced Laundry Lease Analysis CLA Examine the fine print of a lease and how to secure one that works in the best interest of your laundry 9-10 a.m.

Winning Strategies to Control ARTA Linen Loss and Abuse A panel of experts will present proven strategies for keeping linen in your system 9:30-10 a.m. Future International Textile Services TRSA Market Demand: Business Opportunities Gain insight into developing partners, supply chains and customers to establish long-term business growth 2:30Quick Fixes to Common Problems DLI 3:30 p.m.

Discover practical, easy-to-implement solutions to problems plaguing dry cleaners 8-9 a.m.

o A&B Wiper

A

5220 Supply Inc. Wholesale towels, microfiber cloths and cleaning rags.

o ABS Laundry

2155 Business Solutions Route accounting, garment tracking and linen management software and systems.

o Adco Products

4856

Alternative dry cleaning solvents.

o Air Quality Labs

3154 Wastewater equipment for dry cleaning systems.

o Air World Inc.

4900 Pads, covers, mesh net bags and other supplies for dry cleaners and laundries.

o Ajax Boiler Inc.

4466 Boilers and commercial water-heating products.

o Albatross USA Inc.

4936 Dry cleaning chemicals and detergents; compressed air equipment; spotting boards and kits; steam generators.

o Alliance Laundry

3621 Systems Commercial laundry equipment and services under the Cissell®, Huebsch®, IPSO®, Speed Queen® and UniMac® brand names.

o Alliant Systems

1962 Route accounting software for the textile service industry.

 o A.L. Wilson

3406 Chemical Co. Stain removers and other chemicals for professional dry cleaning and laundry use.

o A-1 Textiles Bed, bath and table linens for the hospitality industry.

20

5003

American Drycleaner, May 2013

0513adc_p18-43.FINAL.indd 20

www.americandrycleaner.com

4/18/13 6:29 PM

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About Iowa Techniques Iowa Techniques is a manufacturer and distributor of unique products that work in a wide variety of industries and applications, and currently focuses on helping dry cleaners make smart choices that impact the bottom line in their plant operations.

(800) 727+1592 | www.iowatechniques.com IT DynaFluid AMERDRYCLEANRS Ad 5.25x7.5.indd 1 Digest_page.indd 1

3/27/13 3/28/13 1:59 8:43 PM AM

Educational Sessions

Exhibitor Listings

Time 3:304:30 p.m.

o Ameresco

4800 Renewable-energy, energy-efficiency and energy-management solutions.

o American Associated

5120 Companies Inc. Sheets, towels, table linen, healthcare garments, laundry bags and aprons for the linen rental industry.

o American Changer

1856 Bill changers, bill breakers, token dispensers, ticket dispensers and card dispensers.

o American Coin-Op

4171

Trade magazine and website for self-service laundry owners.

o American Dawn Inc.

2609

Textile products for wholesale, commercial and retail markets.

o American Drycleaner

4171 Trade magazine and website for dry cleaning businesses and suppliers.

o American Dryer Corp.

2831 Dryers for coin-operated, on-premise and industrial laundry facilities.

o American Laundry News

4171 Trade magazine and website for managers and administrators of institutional/ on-premise laundries and textile rental companies (commercial, industrial and linen supply).

o American

4607 Laundry Products Textile products for laundry and dry cleaning, including flatwork ironer pads and covers; specially woven fabrics; and feed and folder ribbons.

o American

4821 Laundry Systems Mechanical engineering company specializing in commercial laundry consulting, plant layout/design, process mechanical systems, and equipment installations.

o American Reusable 22

Sponsor

TRSA Clean Green and Hygienically Clean TRSA Certification Programs: Quantifying Your Commitment to Cleanliness and Sustainability Learn how to meet rigorous standards and quantifiable measurements, including inspections and testing

Saturday, June 22 Disposables vs. Reusables: Research that TRSA Quantifies the Sustainability Advantages of Napkins, Shop Towels and Barrier Gowns Obtain life-cycle assessment (LCA) figures that quantify the sustainability of reusable textiles 8-9 a.m.

Goin’ Green DLI Find out what “goin’ green” means and how some cleaners are using “green” to bring in more customers 8-9:30 a.m. ALM Fireside Chat ALM Eavesdrop on this discussion among allied trade partners as they discuss current issues and exciting innovations 8-10 a.m.

The ABC’s for Potential Laundry Owners CLA Thinking about opening a store? Take an in-depth look at key numbers, reports, lease information and due diligence 8-10 a.m.

The Future’s So Bright, I Gotta Wear Shades!

CLATA Analyzing the state of the dry cleaning and laundry industry 8-10 a.m.

Keys to Successful Multiple Store Management CLA Learn what it takes to grow a chain of laundries 9-10 a.m.

Developing a Culture of Safety TRSA Receive industry-specific safety-related resources for hazard communications, OSHA recordkeeping, more 9:15-10 a.m. Investing in Your Business DLI Discover how one cleaner is using technology to work smarter and more efficiently to turn out a better product 2:30Staying Abreast of Change ALM 3:30 p.m.

Tune into emerging research, technology and trends that are headed your way or are headed out the door 3:30Ask the Laundry Experts CLA 4:30 p.m.

Your chance to ask any non-mechanical laundry industry question in Clean 2013’s final session 8-9 a.m.

1655

American Drycleaner, May 2013

0513adc_p18-43.FINAL.indd 22

Session Title

www.americandrycleaner.com

4/18/13 6:29 PM

D & K Equipment

5025 Kingswood Drive Roswell, GA 30075 Phone: 678-873-2623 Fax: 770-910-7170 E-mail: dnkequip@yahoo.com

Visit us at Clean Show 2013 • Booth 4555

0413adc_Firbimatic.indd 1

4/8/13 11:13 AM

o Association for

Exhibitor Listings Textile Association Trade association promoting awareness of and appreciation for reusable textiles.

o American Textile

5222 Systems Bed linen and pillows; terry towels and bath products; sheeting; and miscellaneous textiles and toilet paper.

o American

4171 Trade Magazines Publisher of American Laundry News, American Coin-Op and American Drycleaner.

o AMS Products/

4742

Object Design Nylon, cotton, mesh, polyester, biohazard and barrier laundry bags.

o Angeline Group Ltd.

1825

Healthcare and hospitality textiles and other products.

o AquaPhoenix Scientific

o AquaRecycle

2953 Laundry-wastewater recycling systems and dryer heat-recycling system.

o ArbelSoft Inc.

2603 Point-of-sale computer software for dry cleaners and coin laundry operators.

o ARCO/Murray

2149 National Construction Co. Design/build general contractor specializing in the laundry industry.

3763

Laundry Systems Ozone laundry systems.

o ASCO Numatics

3108 Fluid-control and fluid-power products.

o Asiatic Fiber Corp.

1633 Clean room, medical, anti-static, EMI, fire retardant, heating, and cooling textiles.

24

o Association of

4834 Wedding Gown Specialists Nonprofit trade association for members specializing in wedding gown cleaning, preservation and restoration.

o A13 Srl o Automation Dynamics

2455 Automated sorting, counting and weighing equipment for various laundry applications.

o AWOIS

2328

Ozone laundry systems.

B

o Baltic Linen Co. Inc.

3003 Imported textiles for textile rental, hospitality, healthcare and retail markets.

2343 Commercial and industrial washerextractors, dryers, ironers and finishers, and OEM parts.

o Beck’s Classic

2163 Reusable incontinence care products, including bibs, underpads, briefs and diapers.

o BeCreative 360

1805 Marketing and promotions for dry cleaners.

o Best Textiles

1701 Acquisition LLC Wide variety of garments, aprons and table linens for customers that service the hospitality, industrial, and healthcare markets.

o Betson Enterprises

1925 Entertainment, vending, and office coffee service (OCS) equipment.

o B&G Lieberman Co. Inc.

4470 Sewing supplies, replacement buttons, sewing machines, irons and vacuum ironing tables.

American Drycleaner, May 2013

0513adc_p18-43.FINAL.indd 24

4471

Ironer padding and covers.

o B&C Technologies 2254

Quality-control testing supplies and equipment.

o ArtiClean Ozone

2033 Linen Management SPONSOR: Nonprofit educational association for laundry/linen managers from hospitals, hotels, nursing homes, correctional facilities, government institutions, management companies, and commercial laundries.

 o bizzie powered

5007 by 1-800-DryClean Dry cleaning franchise offering box delivery service, home/office pick-up and delivery service, and on-location drapery and light upholstery cleaning.

o Bobco Systems Inc.

5063

Material-handling systems for laundry operations.

o Bonneau Dye

1763 Division of Kingscote Chemicals Dyes formulated for coloring shop towels, dust mops, walk-off mats and hotel/ resort housekeeping towels.

o Borden Textiles Inc.

1704 Hamper/net/laundry bags, disposable cubicle curtains and healthcare and hospitality pillows.

o Braun

3702 Batch tunnel washing, conventional washing, material- handling, drying, and finishing equipment.

o Brim Laundry

2021 Machinery Co. Inc. Washer-extractors, large-capacity dryers, shuttle conveyors, and touchscreen control systems; OEM replacement parts and supplies.

o Broadbent Inc.

4914

Water recovery/reuse systems, wastewater treatment equipment, and heat reclaimers/exchangers.

o Brooks-Waterburn

2258 Corp.

Insurance services for coin laundries.

C

o CACO Mfg.

3057 Coin laundry furnishings, including folding tables, seating, clothes-hanging racks, and custom bulkheads.

o Calderon Textiles LLC

4924 Commercial linens for the textile rental, hospitality, healthcare, cruise line, and retail industries.

o Caled Chemical

4737 Specialty cleaning products for professional laundries and dry cleaners.

www.americandrycleaner.com

4/18/13 6:29 PM

INDIANA 2450 N. Shadeland Ave. Indianapolis, IN 46219 317-783-6175 Local 800-622-4480 Toll Free

MICHIGAN/OHIO 1303 Alum Creek Dr. Columbus, OH 43209 614-258-5147 Local 800-466-1262 Toll Free 614-258-5476 Fax

NEW JERSEY 1500 W. Blancke St. Linden, NJ 07036 908-862-2200 Local 800-992-7269 Toll Free 908-862-0591 Fax

NEW YORK 234 Crossways Park Dr. Woodbury, NY 11797 516-678-4404 Local 888-678-9274 Toll Free 516-764-5325 Fax

PENNSYLVANIA 1201A Brighton Rd. Pittsburgh, PA 15233 412-697-9201 Local 877-404-7278 Toll Free 412-697-9206 Fax

Super Laundry is your ONE-STOP shop for the best equipment, parts and service! Call, click or visit a location near you today!

Digest_page.indd 1

EAST PA/SOUTH NJ 421 Feheley Dr. King of Prussia, PA 19406 866-444-0809 Toll Free

3/28/13 9:04 AM

 o Cleaner Business

Exhibitor Listings

5121 Wide range of dry cleaning products.

2202 Automated systems for Laundromats to handle cash collections, employee management, equipment service, and store marketing.

2262

Medical Products Soiled-linen collection system and recycling program.

1620 Rental-friendly and direct-sale knit shirts.

o Certified Restoration

5005 Drycleaning Network (CRDN) International organization of textile restoration specialists serving the insurance industry, contractors/contents cleaning companies, and property owners.

4865

USA LLC Industrial sewing machines for dry cleaners and laundries.

2053 Ind./Maxi-Movers Laundry and linen carts, trucks, tables and hampers, and chemical storage tanks.

o Chicago Dryer Co.

3743 Flatwork separating, feeding, ironing, folding and sorting equipment.

3363

Laundry Technology LLC Laundry detergents, sanitizers, dosing systems, and water and energy management equipment.

o Church & Dwight

2233

Co. Inc. Laundry detergents and chemicals.

o Clayton Industries

Lint filtration systems.

26

3311

1622 Workwear apparel for the uniform market.

o Coin Laundry

2043 Association SPONSOR: Not-for-profit trade organization representing member coin laundry owners, manufacturers and distributors.

4430 Industries Inc. Tunnel finishers; shirt and pant presses; hangering systems; and other products related to the commercial laundry, dry cleaning and apparel industries.

 o Columbia/ILSA

3431 Machines Corp.

Dry cleaning machines, metal degreasing machines, and conveyors.

4406 Heat-seal labels and related equipment.

4525

International Corp.

Industrial laundry machines, parts, textiles and supplies.

o Consolidated

2143 Laundry Machinery Industrial dryers, shuttle conveyors, mat rollers, ironer feeders and towel folders.

2523 Girbau Inc. Washer-extractors, drying tumblers, flatwork ironing systems, tunnel washing systems and related system machinery.

o Cost-Less Parts!

2530 Replacement parts for commercial laundry and dry cleaning equipment, focusing on coin laundries.

o Covers Etc. Inc.

4704

Pads and covers for garment-finishing equipment.

o Cramer Co.

2767

Conveyer equipment/supplies, cart covers, ironer equipment/supplies, laundry holding/hanging, pads, and pressing equipment/supplies.

D

4951

Coils Inc. Replacement coils for laundry and dry cleaning equipment.

o Daimler Truck

 o Compassmax/

2555 Maineline Computer Systems Software and computer systems for dry cleaners.

3156

Connections Inc. Point-of-sale/management computer systems.

o Computer

o Computype

o Continental

o Codet Newport Corp.

1913 Software Architects Route accounting software systems for

American Drycleaner, May 2013

0513adc_p18-43.FINAL.indd 26

3303

Finish Inc. Commercial cylinder ironers and combination ironer/folder/stackers.

 o Commercial

3007 Software systems for dry cleaning, garment tracking and uniform rental.

o Consolidated 4503

Waxes, lubricants, belting, ribbons, guide tapes, pads, covers and aprons for flatwork ironer and folder systems.

o Computer 1657

Steam boilers, feedwater treatment systems, boiler chemicals, and hydro steam cleaners.

o Clean Cycle Systems

o Clenacorp

o Colmac

o Chem-Tainer

o Christeyns

4964

Boiler room products and systems.

o CMV Sharper

o Century Place Inc.

o Chandler Machine

 o Cleaver-Brooks

route, healthcare, hospitality, garment, and dust control laundries.

o Computer Systems

 o Cleaner’s Supply®

o Card Concepts Inc.

o Centurion

2853

Systems Point-of-sale software systems for dry cleaners.

1963 North America LLC Premium stripped-rail chassis for mediumduty pickup and delivery markets.

 o Dajisoft Inc.

1954

Point-of-sale dry cleaning software systems.

o Dante Bertoni SRL

4367

Material-handling products.

o Danube International

4935 Flatwork dryer-ironers, barrier washers, front-load washers and tumble dryers.

o Darman

1628

www.americandrycleaner.com

4/18/13 6:29 PM

MUSTANG

enterprises

866 -734 -3644

Monthly Specials Online: MustangEnterprises.com

New & Used Equipment for Drycleaning & Laundry

Bowe 40 Hydrocarbon Machine

Milnor 60-lb.

Washer

Lattner 20hp Boiler

Huebsch 75-lb.

Steam Dryer

$ 28,500*

$ 6,450*

$ 11,900*

$3,700*

1/2” Steam Traps $35 each, 5 trap minimum

Form Finisher

Multimatic 30-lb. SL-30

Spotting Board

Forenta Dry Cleaning Topper (used)

$ 2,850*

$18,500*

$ 2,195*

$3,600*

Prices valid until June 1, 2013

| Freight Not Included *

Huge Selection of Parts!

0513adc_Mustang.indd 1

4/17/13 11:24 AM

Non-metallic strapping and strapping equipment.

Exhibitor Listings

E

o Datamars Inc.

1621 Radio-frequency identification (RFID) products for laundry and textile rental applications.

o Davis Packaging

2858

Laundry packaging equipment and wrapping film.

 o DCCS

2354

(Dry Cleaning Computer Systems) Point-of-sale software systems for dry cleaners.

3155

Chemical Co. Inc. Laundry detergents, chemicals, dyes, and chemical injection systems.

o Dow Chemical

4905 Perchloroethylene dry cleaning solvent and specialty chemicals.

o Doxon Mfg. Co.

4505

Domestic and commercial laundry equipment parts.

o Drycleaning &

1743 Laundry Institute SPONSOR: Trade association representing member dry cleaners, launderers and wet cleaners.

o Duncan

2659 Fabricating Co. Inc. Bulkheads and commercial appliance outlet centers.

o Dura-Cast Products Inc.

1809

Laundry transport equipment, including carts and trucks.

o Dynaric Inc. 28

2365 Water Systems Water heaters, water treatment systems, and storage tanks.

o Eastern Funding LLC

2248 Small-business financing for Laundromats and dry cleaning businesses.

o Ecolab

3421 Laundry detergents and chemicals, consulting services, dispensing systems, and wastewater treatment.

4810

2243 Industrial washer-extractors, tumbler dryers, and ozone laundry systems.

o Ellis Corp./

5043 Vega Systems, USA Washer-extractors, tunnel washing system, dryers, ironers, feeders, folders, rail systems, conveyors, system controls, heat exchangers, stack economizers, water heaters and wastewater treatment.

o Encompass

1827 Group LLC Sheeting, blankets and terry flat goods; incontinence pads and briefs; operating room and surgical linens; and patient and staff apparel, uniforms and lab coats.

o Energenics Corp.

3013 Wet- and dry-type lint filters; automatic laundry cart-washing systems; dryerexhaust air handling and balancing systems; and vacuum systems for lint collectors.

o Ensign Emblem

1755 Emblems, screen-print transfers and direct embroidery for industrial laundries.

o Enviro Tech

4667

International Inc. Dry cleaning solvents, laundry detergents, and spotting kits.

American Drycleaner, May 2013

0513adc_p18-43.FINAL.indd 28

3163

o EDRO Corp.

2642 Front-load washers, drying tumblers, card systems, and equipment financing.

o Diamond

o East Coast

Ozone laundry systems.

o Dexter Laundry Inc.

2821

Payment systems for laundry and vending industries.

4504 Plastic strapping and strapping systems.

o Ecotex

1613 Towel inspection and packaging system.

o ESD

o EAM-Mosca Corp.

Manufacturing Co. Inc. Cloth-roll towel cabinets, paper dispensers, towel-processing equipment, and microfiber products.

o Ergocon Solutions

o E-TECH Inc.

4054 Monorail and belt conveyor systems; material-handling control systems; and cart dumpers.

o European

4543

Finishing Equipment Tensioning finishers.

o Exchange Master

2004 Lockers (EML) - A Division of Lyon Workplace Products Storage systems and workspace products, including garment lockers, cabinets and shelving.

o Extra Packaging

4602

Laundry bags, including water-soluble bags.

o EzProducts

3009 International Inc. Systems for garment labeling, heat-sealing, decorating and mending.

 o Fabricare

F

1953

Management Systems Point-of-sale computer systems for dry cleaners.

o Fabritec

4921 International Dry cleaning, wet cleaning, spotting, restoration and shirt laundry products.

o Fagor Industrial/

2320 DOMUS Laundry Washer-extractors, wet cleaning products, hydro-extractors, dryers and flatwork ironers.

o Fanafel (Metso Group)

3063 Textiles for flatwork ironers, feeders and folders, including feed ribbons, padding and belts.

o Faultless Starch Co.

4831 Laundry chemicals, starches, sizings and specialty items.

o Fawn Vendors

4705

www.americandrycleaner.com

4/18/13 6:29 PM

See us at Cleaners Showcase Booth 500

Visit us at the Clean Show, Booth #4949

Digest_page.indd 1

3/20/13 5:36 PM

Exhibitor Listings

o Forenta L.P.

o Foster-Stephens Inc.

o Felins USA Inc.

2303 Tying, banding and bundling machines and systems.

o Felrap World Inc.

4962 Laundry wrapping equipment and supplies.

o FH Bonn

2854 Laundry and dry cleaning press pads and covers.

3463 Steam cabinets; vacuum, blowing and steam ironing tables; spotting tables; and pressing machines.

4555

Dry cleaning equipment.

1800

Equipment financing and leasing.

4743 Dry cleaning garment bags and film.

1852

Products Commercial laundry products and singleuse laundry products.

o Flexco

4815 Conveyor belt equipment and supplies.

o FLM — Fairfield

4904

Laundry Machinery Monorail systems, soil-sort systems, lint collection systems, pneumatic conveying systems, automatic loading hoppers, chutes and folding tables.

o F-MATIC Inc.

o Fulton Boiler Works Inc.

4825 Boilers and related equipment/systems.

3566 Waescherimaschinenbau Washers, drying tumblers, flatwork ironers, folders, hydro-extractors, and other equipment.

o Genesis Engineering

4965 & Redevelopment, Inc. Environmental and engineering consulting services.

2001 Mops and microfiber cleaning products.

o Greenwald Industries

4062 Coin/card acceptors, metering and security products for self-service laundries.

Garment and towel folders.

o Ford Commercial 30

4843

o Hans-Joachim

o Harbor Linen -

1663 A Division of Bed, Bath & Beyond Institutional linens, case goods and apparel for the hospitality, healthcare, cruise line and foodservice industries.

o Harris Pillow

4744 Supply Inc. Pillows and pillow-cleaning systems.

o Healthcare Laundry

2162 Accreditation Council Non-profit organization formed to inspect and accredit laundries processing healthcare textiles for hospitals, nursing homes and other healthcare facilities.

o High Mark

2430 Manufacturing Inc. Coin-laundry bulkheads, drain troughs and furniture.

o H-M Company

H

2232 Textile Co. Ltd. Reusable underpads, adult bibs and other healthcare textiles.

3106

Drain troughs, lint interceptors and related products.

o Hoffman Mint

o Haining Yikang

4925

Schneider GmbH Industrial ironing and finishing equipment and supplies.

o Gurtler Industries Inc.

2210 Advanced detergents and specialty chemicals for the commercial laundry industry.

2962

Plastic holders to hold and carry hangered items.

o HMC Solutions LLC

4403 Material-handling systems including baskets, bins, carts and racks.

American Drycleaner, May 2013

0513adc_p18-43.FINAL.indd 30

2532 Engineering Inc. Commercial and light industrial waterheating systems and boilers.

o G.S. Mfg.

5046

5255

4713

Patented liquid silicone-based dry cleaning solvents.

Odor-control and restroom hygiene products.

o FoldiMate Inc.

G

 o GreenEarth Cleaning

o Hamilton

o Hanger Holder

4402 License program for restoration of wardrobe and textile items damaged by smoke, fire, water and other insured losses.

o Golden Star Inc.

o First Film Extruding o First Preference

4830

o FRSTeam

o G. Stahl

o Fimas SRL

o Firestone Financial

3755

Wedding gown and garment preservation systems.

5110

Laundry trucks and carts.

 o Firbimatic

5015 Wearable blankets and sleepwear for infants.

Dry cleaning and laundry finishing and pressing equipment.

Vending machines.

o Fibertech Inc.

o Halo Innovations

Truck Delivery vehicles.

1921 Automated order-assembly system and 24/7 kiosk system for garment care.

1854

Laundry tokens.

o Hoffman/

4632 New Yorker Inc. Dry cleaning presses, shirt-finishing equipment, laundry presses, industrial laundry machines and specialty presses.

o Hong Kong Wells Ltd.

5030

Wire hangers for dry cleaners and uniform rental services.

www.americandrycleaner.com

4/18/13 6:29 PM

Digest_page

2/15/12

4:43 PM

Page 1

The Show Floor

Ernest N. Morial Convention Center

Booth assignments and/or their configuration are subject to change without notice.

Map is current as of March 20, 2013

32

American Drycleaner, May 2013

0513adc_p32-33.FINAL.indd 32

www.americandrycleaner.com

4/19/13 9:52 AM

American Trade Magazines Publisher of American Drycleaner

Booth 4171

Booth information supplied by Riddle & Associates Floor plan prepared by a2z Inc.

www.americandrycleaner.com

0513adc_p32-33.FINAL.indd 33

American Drycleaner, May 2013

33

4/19/13 9:52 AM

J

Exhibitor Listings

o Jensen USA Inc.

4043 Washing equipment, finishing systems, material-handling systems, and system software and process technology.

o Hunt Textiles

5050 Bar mops, kitchen/terry/shop towels, napkins, tablecloths, aprons, wet mops, dust mops, paper products, laundry bags and microfiber products.

o JiangSu Sea-Lion

4805

K

I

5261, 1606 Electronic message centers.

o IDX Inc.

1865 Electronic controls for payment, display and timing systems.

 o IES (Integrated

4071

Environmental Solutions) Cleaning and cooling fans for laundries and dry cleaning plants.

o Imesa SPA

4859 Wet cleaning systems, washers, dryers and ironers.

o Imonex Services Inc.

2863

Coin acceptors.

o Integrys Energy

2063 Services Inc. Energy supply, risk management and energy information management services.

o IPS Group

2057

4021,4420 Continuous-batch washers, extraction presses, material-handling systems, shuttles, conveyors, dryers, washer-extractors, linen separators, feeders, ironers, folders and garment finishers.

o Kemco Systems Inc.

4901 Water heaters, heat reclaimers, water recovery/reuse systems and water treatment systems.

o KeyColour Inc.

5021

3563

Perc and hydrocarbon dry cleaning machines.

o ITD Trailers

5226

Custom linen trailers.

o Itsumi USA Inc.

3663 Shirt finishers, laundry presses and rotary dryers.

34

o Kleen-Rite Inc.

4666 Solvent filtration purification systems for dry cleaning.

o Kleen-Tex Industries Inc.2002

4870

Computer software and systems for textile rental.

o Laundry Parts Market

1759

Online source for commercial and residential laundry parts.

o Laundrylux

3103 Electrolux and Wascomat brand commercial laundry and wet cleaning equipment for the vended and OPL markets.

3255 Continuous-batch washers, washerextractors, dryers, ironers, folders and material-handling equipment.

o Lavatec Laundry

3221 Technology Inc. Continuous-batch washers, washerextractors, dryers, flatwork feeders, ironers, folders, stackers, material-handling equipment and mat-processing equipment.

o LCT Laundry

5025 Computer Technics BV Conveyor-based systems for distribution, collection and sorting of workwear, scrubs and/or personalized garments.

o Leebaw

4612 Manufacturing Material-handling carts, garment carts, shelving units, lift tables and laundry/ sling bags.

Washable track-control mats.

o Kreussler Inc.

2963 Laundry, dry cleaning and wet cleaning chemicals and detergents.

1625

Flame-retardant fabrics and linens.

L

o Leonard Automatics

2909 Tunnel finishing equipment, pressing equipment, conveyor products and production management systems.

o LG Electronics

3043 Washers and dryers for on-premise, coinoperated and multi-housing laundries.

o Lochinvar LLC

o Lac-Mac Limited

1924 Reusable surgical gowns and drapes, and other healthcare apparel.

4604 High-efficiency boilers, water heaters, and tanks.

o Low Cost Mfg. Co.

2563

Washer and dryer parts.

o LAPCO Safety

5004

Flame-resistant clothing.

o Lattner Boiler Co.

1900 High- and low-pressure steam and hotwater boilers; gas boilers; electric boilers;

American Drycleaner, May 2013

0513adc_p18-43.FINAL.indd 34

2467

Industrial laundry dye products.

Associates (IWA) Insurance services.

o Italclean/Maestrelli

o Laundry Logic LLC

o Lavatec Inc.

o Kannegiesser USA

o K-Tex LLC

Parking meter systems.

 o Irving Weber

4163

Used industrial laundry equipment.

Boilers and related systems.

o I.C.E. Inc.

1709

Machinery Group Corp.

Washer-extractors, dryers, ironers, and dry cleaning, folding and finishing equipment.

o J.P. Equipment Inc.

o Hurst Boiler

condensate return systems; and blowdown separators.

M

o M&B Hangers

4311 Wire hangers for dry cleaners and textile

www.americandrycleaner.com

4/18/13 6:29 PM

Hunt for the Hidden Hanger Did you know that, for more than a decade, American Drycleaner has hidden a small hanger on virtually every cover?

The tradition began in February 2003 as nothing more than a simple, lighthearted way to challenge our readers. And we don’t make it easy, because where’s the fun in that? It can be caped, or plain wire, and size and color varies, but a hanger is always there. So, put on your reading glasses and spend a few extra moments searching this month’s cover.

And if you can’t find it, don’t despair — we’ll give you a clue.

Scanning the QR code below with your mobile device will open a web page that will show you a visual clue. If you don’t have a smart phone, visit americandrycleaner.com/hanger-clue.

Happy hunting!

www.americandrycleaner.com

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May 2013 American Drycleaner, April

35 45

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Trade-fair organizer responsible for Texcare exhibitions.

Exhibitor Listings

o Metalprogetti

2843 Garment handling and distribution systems.

5031 Wire hangers, paper products, and plastic film for launderers and dry cleaners.

o Madame Paulette

5023 Organization Bridal gown cleaning and preservation.

5111

o Micross

4863 Automation Systems Hardware, control systems and counting systems for commercial laundries.

o Maruso USA Inc.

o Midwest Specialty

o Material Flow Systems

o Midwestern

4711 Plastic hangers, shoulder guards, skirt hangers/clips, and tie holders.

1635 Material-handling systems, including rail systems, conveyors and trolleys.

o Material Imports

2059 Textile products for hospitality, industrial, laundry and institutional customers.

o Maxi Companies

4413 Export management company specializing in commercial and industrial laundry and dry cleaning equipment.

o MAXI-PRESS

2957

Elastomertechnik GmbH Membranes/press cushions for extraction presses.

o Mayfield Group

2759 Advertising Bureau Advertising and marketing services for retail fabricare.

o Maytag/Whirlpool

3405 Commercial Laundry Commercial washers and dryers for coin, multi-housing and on-premise laundries.

o McClure Industries Inc.

1753 Laundry, linen and trash carts; motorized tuggers; cart dumpers; and cart washers.

o Medline Industries Inc.

2865 Healthcare garments, linens and towels.

o Memories

1802

Gown Preservation Wedding dress cleaning and preservation services.

o Messe Frankfurt Inc. 36

4710

1626 Products Disposable towel and wiper products.

3136 Industries Inc. Wastewater-screening equipment and replacement screens and parts.

o Milliken & Co.

2508 Fabrics for tablecloths, napkins, place mats, aprons and table skirts.

o MIP Inc.

2228

N

o Miura North America

2266

Boilers and related systems.

o Mobile Computing

1732 Corp. Inc. Route-delivery software and systems for the linen and textile rental industry.

o MOD (Meese

2901

Orbitron Dunne Co.) Bulk linen and laundry carts.

o Monarch Coin

2663 & Security Inc. Coin/token chutes, money boxes, locks and keys for coin laundry machines.

o Moonsoft

4836 International Microfiber products, cleaning towels, and mop pads and materials.

o Morgan Olson

3131 Aluminum walk-in vans for the textile rental industry.

o Mountville Mills Inc.

o Naomoto Corp./

4837 Apparel Machinery & Supply Co. Irons, self-contained vacuum and up-air tables, boilers, and other specialty pressing and finishing equipment.

o National

4844 Cleaners Association Trade association for professional garment/ fabric cleaners and suppliers.

o National

2755 Combustion Co. Inc. (NATCO) Water-heating systems.

o Navien America Inc.

5064 Tankless water heaters and combi boilers.

o Nettuno A.S.G. Inc.

2259 Foam hanger covers and shoulder guards.

o New England

Reusable healthcare textiles.

5035 Floor mats for uniform and textile rental companies.

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3263 Dry cleaning machinery, specializing in conventional and alternative solvents.

o Mevo Metzler GmbH

rental companies.

o Marina Textiles Inc.

o Multimatic

1601 Coin Laundry Commercial laundry equipment and project services.

o New Spin Laundry

1804 Products & Services Furnishings for coin laundries, including counters, chairs and folding tables; sign packages; laundry brokerage services.

o Newhouse Specialty Co.

4370 Specialty products for the laundry, dry cleaning, hospitality and garment manufacturing industries.

o Nichols Paper

1758 Products Co. Garment covers, dress shields and hanger capes.

o NIE Insurance

4307 Insurance services for dry cleaners and coin laundries.

o Norchem Corp.

2009 Laundry chemicals; chemical dispensing systems; and system controllers and software.

o Norchem

2013

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Wastewater Treatment Wastewater treatment and water reuse systems.

o NuMat Systems LLC

1762 Launderable track-control, scraper and anti-fatigue mats.

P

 o Parker Boiler Co.

4804 Steam boilers and indirect-fired water heaters.

o Pellerin Milnor

3443 Washer-extractors, automated tunnel washing systems, apparel processing machinery, dryers, material-handling systems, and laundry computer networks.

o Penco Products Inc.

1957 Garment dispensers, personal storage lockers and restroom products.

o Penn Emblem

1801 Emblems, and ID labeling and mending equipment.

38

o Pepin Mfg. Inc. o Perfect Starch

5062

Starch cookers.

o Performance Matters

2462 Consulting services for textile rental service companies.

o Permac Machinery/VEIT

4762 Dry cleaning, tensioning and finishing equipment.

o Phoenix Scale Co.

3031 Linen-processing and-tracking computer software.

o Phoenix Textile Corp.

5011

Textile products and services for nursing homes and hospitals.

o Plastics Consulting

3055

& Mfg. Co. Non-stick coating for dryer baskets and panels.

o Plas-Ties Co.

1821

Twist-tying machinery.

o Plexus Industries

1752 Laundry bags: PVC-coated mesh, woven polyethylene, and nylon mesh; biohazard bags.

o PolyFive Plastics

2662

Poly garment bags and film.

4662

Garment finishing systems.

4611 Automated telephone messaging system.

o Pinnacle Textile

2156 Uniforms, aprons, table linens and related products.

o Planiform (1983) Inc.

Material-handling equipment, including monorails, conveyors and sorting systems.

o PONY S.p.A.

o PhoneTree

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5219

Lint removers.

1713

o Positek RFID L.P.

2355 RFID-enabled sorting and tracking software and systems for the textile rental industry.

o Primus bvba

4955 Washer-extractors, tumble dryers, flatwork ironers and other equipment.

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o Process Mechanical

4930 Piping & Erection Inc. Turnkey facility piping services, including rigging, process piping, equipment and dryer duct work installation.

o Production Design

5210

Products Mat handling, storage and transportation equipment and products.

o psb intralogistics

2220 GmbH Integrated systems for production and distribution, including conveyors.

o PSP Industrial

4867 Laundry Equipment Turnkey solutions for laundry operations.

o PurClean/PurWater

2263 Water treatment equipment and systems.

Q

o Qualitex Company

3666 Dry cleaning and garment apparel press pads and covers.

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o QuickSort

1605

Automated assembly conveyors.

o Quietaire Cooling Inc.

3167

Portable evaporative coolers.

1903 Laundry bagging and packaging equipment.

R

2332 Laundry and utility carts and trucks, wire shelving, hampers, garment racks and other material-handling products.

o R.D. Bussard & Son Inc.

1863 Basket liners, cover caps, cart covers and custom fabric products.

4527

Dry cleaning machines using perc, hydrocarbon, SolvonK4, GreenEarth and other alternative solvents.

o Reed Mfg. Co.

 o Renzacci SPA

4655 Dry cleaning machines, washer-extractors, dryers and wet cleaning machines.

o Resource Recovery Co.

4857 Water heaters, boiler stack economizers, and wastewater heat recovery systems.

o Riegel/Mount

2703 Vernon Mills Inc. Table linens, infant bedding products, hospitality sheeting and towels.

o Rite-Temp Mfg. Inc. 1610

4167

Industrial water chillers.

o R.L. Williams Co.

Workwear and uniforms.

o ReflectiveStripe.com/

4613 Air vacuum units; boiler feed systems, blow-off separators, boiler feed pumps, storage tanks and condensate systems.

o Rennco LLC

o R&B Wire Products Inc.

o RealStar USA

o Rema Dri-Vac Corp.

2256 Block Bindings & Interlinings Custom reflective striping for workwear.

5114 Restroom products for the uniform, linen rental and dust control industries.

o Roadnet Technologies

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4/18/13 6:29 PM

Transportation/routing management solutions.

o Rotational Molding Inc.

1904 Bulk linen trucks, exchange trucks, poly bushel trucks, extractor trucks and low-boy washroom trucks.

o Route Sales Central &

2463 USA Made Laundry Bags by Spector Textile Products Laundry bags and related items; laundry slings; cart covers, cubicle curtains; basket liners; and fender and seat/sofa covers.

o Rowe International

2255

Money-changing equipment.

 o Royal Basket Trucks

1643 Basket trucks, carts, hampers, cart covers and laundry bags/stands.

o Royal Blue Textiles

1647 Importer of institutional linens for the textile rental, commercial, healthcare and hospitality laundries.

o R.R. Street

4943 & Co. Inc. Dry cleaning process additives, stainremoval agents and filtration products.

o Rubbermaid

5163

Restroom hygiene products.

o R.W. Martin & Sons Inc.

3307 Buyers, sellers and remanufacturers of single pieces of laundry equipment, complete processing lines, and entire plants.

o Ryco Conveyors Inc.

3162

Design, sales and installation of material-handling systems.

S

o S M Products

Industrial workwear and wholesale imprintable apparel.

40

4521 Fresher Co. Inc. Chemical additives for dry cleaners and laundries; powder and liquid detergents; and cleaning products.

o SEKO Dosing

4802

4910

4343

o Springpress

2862 Spring padding, waxes and cleaners for ironers.

o Stahls’ Hotronix

2904 Material-handling equipment for the uniform and laundry industry.

2866

Garment marking and tagless label systems utilizing heat presses.

2234

1705

Union Textiles Co. Ltd. Hospitality and healthcare textiles.

o Shannon Enterprises -

5001 INSULTECH® Custom-fit, removable, reusable blanket insulation for machinery and process piping.

o Sierra Hygiene Products

4801 Turnkey restroom service programs.

2803 Textiles Wide range of textile products for the linen supply, healthcare and hospitality industries.

o Softrol Systems Inc.

2311 System controls and management information solutions for the automation of industrial uniform and textile laundry facilities.

o Southwest 1855

1909 Systems Computer software and systems for dry cleaning operations management.

5130

Electronic card technology and coin meters.

o Shanghai Great

2809 Software solutions for tracking laundry productivity and utility usage.

o SRS Conveyors

Wholesale textiles for distributors, healthcare laundries, hospitals and nursing homes.

o Setomatic Systems Inc.

o Spindle

5122

Systems Corp.

Chemical dosing equipment.

o Service Textiles LLC

Laundry detergents and chemicals.

 o SPOT Business

o SEITZ, The

4502

Laundry Equipment

o Standard

1609

Change-Makers Inc. Currency change machines.

o Standard Textile

3021 Healthcare, hospitality and institutional textiles and apparel, and linen management services.

o Storms Industries

5106 Flatwork ironer textiles and supplies, cleaners and belting; sling bags; cart covers; filtration and dust- control products.

o Strapack Inc.

5006

Plastic-strapping machines.

o Streamline Solutions

2857 Soiled-linen bags, cart covers, cart liners, hamper stands, laundry wrap, and other types of bags.

o Stry-Lenkoff Co.

2762 Stock tags, labels and business forms for the laundry/dry cleaning industry.

o Superior Boiler

4746 Works Inc. Boilers and associated equipment for process steam, hot water and waste recovery.

o Superior Uniform Group

4811

Uniforms and image apparel.

o Spartan Chemical Co.

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1608

Packaging equipment and supplies, including poly bags, films, wrapping machinery and related items.

o Sigmatex-Lanier

Garment-pressing equipment.

o SanMar

o Sealed Air Corp.

2764 Garment film and flexible packaging.

Laundry/dry cleaning supplies and equipment.

o Sankosha USA Inc.

4949 Customized computer kiosks and point-ofsale systems for dry cleaners.

o Sigma Garment Films

Houston, Texas

o San-Ai Industries Inc.

 o Scan Q

4911

www.americandrycleaner.com

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the

best

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are Wearing greenearth

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Green Earth ad5.5x7.75.indd 1 Digest_page.indd 1

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at Booth #4713

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T

o Tiger Natural Gas

o Talley Machinery Corp.

2903 Parts, equipment and rebuild services for commercial laundries.

o TBR Associates

2906 Business consulting firm focused on commercial laundry and manufacturing industries.

o TCF Equipment

4947

Finance Inc. Dry cleaning equipment financing/leasing.

o Tecni-Quip

3311 Linen, laundry and housekeeping carts.

o Texas Automation

4063 Products Inc. Heat-sealing machines and accessories.

o Textile Care Allied

1942

Trades Association SPONSOR: Trade association representing manufacturers and distributors of laundry and dry cleaning equipment and supplies.

o Textile Rental Services

3166 Natural gas supplier; energy conservation services.

o Time in a Box

1920 Preservation Co. Bridal, military and christening gown preservation kits.

o Tingue, Brown & Co.

2903 Finishing equipment products and dedicated services for commercial laundries.

o Tolkar Makina A.S.

o Trevil America Inc.

Tensioning equipment, wet cleaning systems, shirt- finishing equipment and laundry washers, dryers and flatwork ironers.

o Tristar Packaging Inc.

o Textile Technologies

1724 Computer software systems for the textile rental industry.

o 21st Century

4510, 4411

Garmento Reusable garment bags.

o TheLaundryList.com Inc. 4511 New and used laundry equipment, machines and parts.

o Thermal Engineering

3130 of Arizona Inc. Wastewater heat reclaimers, heat-recovery systems, shaker screens, water heaters, storage tanks, pumping systems, ceramic filtration systems and other products.

42

4712

U

3555 Products Dry cleaning equipment for use with perc, hydrocarbon and alternative solvents.

o Unipress Corp.

3243 Shirt-pressing and finishing equipment for dry cleaning, commercial and industrial applications.

o UniSec Div. of

4363

New York Machinery Dry cleaning machines.

o U.N.X. Inc.

2502 Commercial laundry chemical products and dispensing systems for domestic and international markets.

2165 Cashless payment systems, online laundry monitoring system, self-serve business centers, and energy conversation system for vending machines.

o Utilimaster

4721

Walk-in vans, parcel delivery vans and truck bodies.

o UWH Industries

2363 Wire and plastic hangers and related paper products for the uniform rental, dry cleaning, laundry and apparel industries.

V

o Vend-Rite Mfg. Co. Inc.

2432 Soap venders, bag venders, snack/drink venders, coin laundry signs, plastic laundry bags and drop-off bags.

1627 Tablecloths, napkins, aprons, sheets, towels, hospital linens and chef apparel.

o VF Imagewear Inc.

4701 Industrial workwear, hospitality garments, corporate apparel and protective apparel; managed uniform programs.

o Vintex Inc.

1958

Launderable barrier fabrics.

W

o Wasatch Co.

o United Brass Works Inc.

3266 Pressing machine replacement parts, and steam valves, traps and regulator.

o United Textile

4731 International Inc. Microfiber products, towels, table linen, napery, fender/seat covers, sheets, patient wear and other textile products.

o Venus Group

o Union Drycleaning

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5126

Dry Cleaners

4745 Abrasion-resistant release coating for dryer panels.

Textile and garment identification products and systems.

1653

4303 Engineering Services Facility planning/design, project management, process improvement and building construction services for resort, medical, hospitality and industrial laundry providers.

o The DECC Co.

o Thermopatch

4605

Poly film and garment bags.

o True Solid

o Unitex

o USA Technologies 4263

o Turn-Key Industrial 1733

Association of America SPONSOR: Trade association representing the textile services industry.

o The Green

4463

Industrial washer-extractors, dryers and folders.

Distribution Inc. Dust control products, table linen, bed linen, towels, hangers, aprons and other products.

2000

1823 Towels, sheets, table linen, aprons, chef apparel, patient wear, bath blankets and other textile products.

o Wash Tech

4931

Heavy-duty washers and dryers for

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industrial laundries and dry cleaners.

o WashCard Systems

2754

Cashless payment systems for coin laundries.

o Webb & Son

2362 Sewing Machine Sales Inc. Industrial sewing equipment, parts, workroom supplies and custom clamping for automated machines.

o WeiserMazars LLP

1862 Accounting and consulting services for textile rental companies.

o Weishi Machinery/

4357

Fuji Star Dryers, washer-extractors, steam equipment, dry cleaning equipment and pressing equipment and supplies.

o Western Textile

2562 Healthcare Inc. Reusable incontinent products, including underpads, diapers, briefs and clothing protectors.

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o Wesvic Systems

2655 Automated system for tracking productivity of dry cleaning and laundry equipment operators.

o WET-TECH,

4740

The Ozone People Ozone equipment.

o White Conveyors Inc.

1721

5067

Hand-care products.

o Workrite Uniform

2421 Chemicals and detergents, including bacteriostats, hand soaps, odor neutralizers and sizing; wastewater treatment.

o Xeros Ltd.

Mfg. Co. Men’s and women’s workwear, including coveralls, jumpsuits, uniforms, aprons and blazers.

o Woodbine Products Co.

o WSI

4601

Automated garment-sorting, storage and retrieval systems.

o Williamson-Dickie

International Custom embroidered, sublimated and screen-printed emblems.

1820

X

4748 Commercial laundry system that utilizes polymer beads.

Y

o YAMAMOTO

Flame-resistant work apparel.

o World Emblem

4621

Japan Inc. Washer-extractors, ironers and folders/stackers.

O 3033

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4/19/13 9:03 AM

CLE A N S H O W PR E VI E W

(Photo: © Bruce Beggs/American Trade Magazines LLC)

By Phillip M. Perry

S

44

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and prioritize tasks.

How? Read these tips from trade show experts: TIP 1: SET YOUR GOALS. “Before arriving at the show, make a plan with specific ‘keeper’ ideas,” says Mina Bancroft, a management consultant in Palo Alto, Calif. “Then prioritize them.”

Include specific descriptions of what you want to find at the show.

Here are some possibilities: • New items of merchandise • Line extensions in certain

▲

o much to learn. So many people to see. And so little time.

You’ll face that predicament at the Clean Show, especially now that it is one day shorter than previous events. You are not alone: Confronted with crowded aisles and hectic booths, attendees too often return home with no more than a confused mass of general impressions.

You can do better. Trade shows can be powerful tools for boosting business profits. The secret is to plan for success, spend time wisely

www.americandrycleaner.com

4/19/13 9:48 AM

We make the highest-efficiency boilers in the world.

Including the ones perfect for dry cleaning.

For over 80 years Cleaver-Brooks has been manufacturing the industry’s leading energy-efficient boiler room solutions. We bring our experience of technological innovation and engineer it into our 10–60 HP ClearFire® steam boilers, perfect for your laundry or dry-cleaning operation. The ClearFire design achieves maximum heat transfer with the premix burner and patented AluFer tubes. Combined with integrated operating controls, the package achieves the highest operating efficiencies greater than other designs, minimizing fuel operating costs and delivering less than 20 ppm NOx emissions.

ClearFire® -V and -H Come see us at the Clean Show at booth 4964 in New Orleans Visit laundryanddrycleaningboilers.com or call 414.577.2709 ©2013 Cleaver-Brooks, Inc.

Digest_page.indd 1

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categories • Lower costs in existing lines • More reliable sources • Promotional goods Select the best and list them in order of importance.

Next step: Translate your goals into an “A” list of vendors to see. “Do some research on the show’s website [cleanshow. com] to identify companies and booth numbers,” says Howard Friedman, a trade show consultant in suburban Los Angeles.

“That will assure that you see the most important things.”

It’s also smart to draw up a “B” list of goals, suggests Friedman. “While these Avoid duplication of effort by allocating tasks among other people from your company or organization who are attending the show.

items may not be ‘mission critical,’ they can help open your eyes to innovations and new ways to approach problems you may have.” Tackle secondary goals in the remaining time after completing your primary ones.

Bonus tip: Ask yourself, “What is the biggest problem I have in my business?”

Write it down and take it to the show to get answers from exhibitors.

TIP 2: STRATEGIZE YOUR WALKING PATTERN. Once at the show, it’s tempting to spend the first hours performing a walk-through.

That can be a mistake.

“The last thing you want to do is shop the floor as you shop a flea market, just walking down the aisles and looking at things,” says Peter LoCascio, a Salem, 46

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Ore.-based trade show consultant. The clock moves quickly. It’s easy to run out of time before you accomplish what you need to do, he adds. “Too many times, a couple of hours before the show closes, you’ll see people running through the aisles trying to get things done.”

Instead, use the show floor map [see pp. 32-33 in this issue] to plot out your walking pattern so you can see the greatest number of vendors in the least time.

Schedule a certain amount of time to each vendor on your “A” list. “You have to be disciplined and focused,” says LoCascio.

Bonus tip: Avoid duplication of effort by allocating tasks among other people from your company or organization who are attending the show.

TIP 3: TAKE CHARGE AT BOOTHS. Deal with booth personnel efficiently. Determine early whether they are willing and able to answer your questions. “When you go into a booth, there is no reason for you to waste your time,” says Bob Dallmeyer, a Los Angeles consultant. “Prepare some quick questions that pertain to your buying interests. If the booth people can’t answer those questions, then you have to smartly move on.”

Not all booth personnel are alike. “A well-constructed booth has people at various levels,” says Bancroft. “One person will be at ‘in-depth’ level; others will be at beginning and intermediate levels.” No in-depth person at the booth? You need to decide if you have sufficient interest to ask for an appointment with the right person.

That can be smarter than wasting your time talking with an individual who does not have the requisite knowledge.

An alternative is to obtain the name www.americandrycleaner.com

4/19/13 9:48 AM

and contact information of a person to call after the show’s over. That can be a prudent step anyhow. “Exhibitors often fail to follow up trade show leads in a timely fashion for a multitude of reasons,” says LoCascio. If you are serious about learning more about a product or service, you may wish to obtain the name and number of the local sales person in your territory.

Bonus tip: Save time by stating, “I need to make a business decision,” as you enter each booth. Then state the nature of the decision and ask how the vendor’s products will help.

▲

TIP 4: SCHEDULE APPOINTMENTS WISELY. Remember that “A” list of vendors? Make sure you see them all by scheduling advance appointments, either before you leave for the show or when you arrive.

“There’s nothing wrong with reaching out and saying, ‘I would like to meet with a specialist on Product X,’” says Friedman.

“Engaging before the show is completely fine. That will make your time more productive. And the exhibitor will be delighted.”

Such appointments are important whether you are a current or prospective customer. “If you are already a customer, you will want to talk about innovations, new orders, or things that are upsetting you,” says Dallmeyer. “And if you are considering making a purchase, you will want exclusive time in the booth.”

Bonus tip: Map the show floor to identify the booth locations of your “A” vendors [again, it’s available on pp. 32-33 in this issue]. Clustering your appointments by location will reduce walking time.

Visit us at the Clean Show in New Orleans June 20-22 — Booth 4171 www.americandrycleaner.com

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TIP 5: TAKE NOTES EFFICIENTLY. Haphazard note taking can result in a confused mass of papers stashed on a shelf back home or in your office. That means you lose information critical to business success, including the names of key contacts.

Modern gadgets to the rescue! “We are seeing all kinds of new technologies to avoid the traditional business-card exchange,” says Doug Ducate, president of the Dallas-based Center for Exhibition Industry Research. “These include badgeswiping technologies that allow exhibitors to send information efficiently.”

Electronic brochures have, in many cases, replaced paper ones. “At some booths, you can use computers to send yourself information about what you have seen,” says Ducate. “Push a button and the information shows up on your smartphone and sits on your computer back at the office.”

“Old tech,” though, has its place.

“Plenty of people still collect business cards and take notes on them,” says Friedman. “These can be great memory joggers to help connect the dots after the show.”

A pack of business cards provides an easy reference for making follow-up calls.

Bonus tip: More attendees are entering information into iPads. Digital notes are efficient for later review, and also for passing along key insights to people who did not attend the show.

TIP 6: POW-WOW AT QUIET TIMES. Sometimes, product information is fairly simple to grasp. Other times, though, you may need to devote critical thinking time to technical details.

“When you go to a trade show, the individual who has paid for a booth is trying 48

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to sell you something that may be quite complex,” says Bancroft. “That means you must initiate a way to find out more about that item, and you can’t do that at the typical show floor, which is usually a chaos of noise and confusion.”

Solution? Schedule some “quiet time” to make rational decisions, suggests Bancroft. “Ask the booth sponsor to meet you for breakfast or lunch, where the quiet atmosphere allows you to go through the information you need to compare products.”

Bonus tip: Reduce travel time by scouting out a convenient venue for business talks before you meet exhibitors. Use the Internet, or locate coffee areas once you are at the show.

TIP 7: ALLOW FOR SERENDIPITY. Schedule your time, but leave some open space. One of a trade show’s strengths is a potential for ‘serendipity,’ or the discovery of unanticipated knowledge or connections. So, leave time for random encounters.

“Everyone at the show wants to discover new things and meet new people,” says Friedman. “That can be a productive situation: You may meet someone who does something similar to you but who is not a competitor. It can even happen in a lunch line. So, I encourage you to find the opportunity to say hello to people.”

Bonus tip: Allow yourself the chance for fortuitous discovery. After you complete your important work, schedule time to visit less-promising, lower-profile booths.

TIP 8: CHOOSE SEMINARS WISELY. What seminars should you attend? Reaching a decision can be difficult. Every hour you spend at a concurrent session, after all, is an hour www.americandrycleaner.com

4/19/13 9:48 AM

off the show floor.

Even so, seminars are important to your bottom line. Their value is reflected in their growing presence. “We have found that 40% of today’s exhibit floor is devoted to concurrent sessions, up from 20% some years ago,” says Ducate. Why’s that? “People are looking to solve technical problems, and they will attend sessions that promise to do that.”

That comment suggests a solution to the seminar conundrum: Attend those that deal with topics of immediate concern to your business. Look at each seminar listing and ask: “Will the information in this seminar help me solve a specific problem?”

Bonus tip: Reach better decisions by calling seminar leaders before the show for more details about a prospective presentation.

TIP 9: SHARE THE WEALTH. Productive tradeshow going is a learned skill. Pass along the talent to the next generation.

“It’s good for a senior-level person to bring along a junior one,” says Friedman.

“The senior person can make introductions and put products in the context of business initiatives. Relationships established at trade shows can be very helpful in the future.”

Sharing such knowledge can lay a foundation for the continuing profitability of your business. And it will help foster a habit of efficient trade-show buying.

“Time is money today,” says Dallmeyer.

“You need to maximize what you do at every trade show.” O Phillip M. Perry is a freelance writer based in New York City.

See us at Clean Show • Booth # 1643

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in d u s t r y o bs e rv a t i o n s

Map Out Your Market

D

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store? Draw a line at the midpoint.

Who has most of the trade? You don’t have the specific facts, so you’ll be inferring. But you could check your files to see the number of customers on those streets.

Do you do more than 50% of the trade? Are there road flows that orient customers to competitors? If there is a roadway to the highway that leads to the big city, where many work, then this might account for the competitor getting the lion’s share of the business.

If not, what is the reason for the slowdown?

Is the competitor stronger than you? Is it priced lower? Does it offer a pick-up and delivery route in the area?

Is its clientele your type of customer?

How could you change the situation? You could add delivery service in that area with a strong salesman.

You could shower the area with coupons. Perhaps you know something about the competitor—he really overloads the upcharges, for example—that might be a potential inroad for you.

Emphasize in a mailing that your upcharges are minimal, that you generally use the one-price-per-garment model. Walk door to door dropping off circulars. Go through the phone book and call people at random who live in that neighborhood (consult your map).

Are there any pockets within the

▲

o you have a map on your office wall? I don’t mean a road map, but rather a map of your marketplace.

This map would depict your competitors, busy main drags, affluent neighborhoods, any information that tells you where your customers are coming from.

This is not something that you can purchase, so I suggest you get started making your own. Start with a town or city map that lists streets; have it blown up. Then fill in the information that you need.

Obviously there’s the town you’re in, but if you do business in neighboring towns, include them. Put in competitors in all directions.

Howard Scott Color-code affluent high-use neighborhoods. Mark in busy shopping streets and commuter roadways. You might have to drive around to do justice to your project. The effort gets you canvassing the territory, which is a good thing to do, because you’ll continually make discoveries.

I suggest keeping this map on your office wall so that it will always be there, forcing you to look at it from time to time—a constant reminder that you are missing some of the market.

So what can you do with this marketing map? Start with the competition. How far are they from your

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competition’s area where you do well? You would think that the customer would patronize the closer dry cleaner, so this find is significant. But why is this occurring?

Is it some sort of traffic flow that moves by your store? Have several customers had problems with the competitor and perhaps spread the news around the neighborhood? Perhaps it’s because your store is older, and people have stuck with you. Speculate what the reason might be and see what you can do with it.

If customers have had problems elsewhere, this gives you an insight: the competitor is unable to retain customers when it makes mistakes. Put that knowledge to use in your marketing efforts.

Or, if the reason you do well is because traffic flows by your store, use your standalone sign to win more business: We Service Brentwood Woods — Try Us. If, on the other side of town, you find that the competition has the majority of the business both at the midpoint between you and deep into your territory, analyze the area. Perhaps the houses are new and you haven’t promoted yourself there. Does the competitor have a delivery route which has made heavy inroads? Maybe the competitor offers high-end service. Attempt to win some of this trade.

Visit several homes and suggest the owners try using you, pointing out the specialties you offer that the competitor doesn’t. For example, you do shirts but the competitor doesn’t. Come up with a highend service offer and promote this.

If there are market segments that don’t seem to be well-covered by anybody, why is this? Are they low-use families? Have they just not been serviced well? Try to figure out a way to win their patronage. Win 52

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one customer and give him/her significant discounts to recommend you. Door-to-door circulars is another possibility.

Maybe there’s an opportunity for a drop store. You know your demographic needs for profitability. Calculate the population base, the percentage of homes expected as customers, and the average monthly volume per account. Add it all up and see if it meets minimum requirements.

In a rural area, or where the demographics don’t warrant a drop store, another possibility is to arrange for an area store to take in dry cleaning on a percentage basis.

If you have some real strong neighborhoods, think about how you can increase that patronage to 100%. If you make deliveries there all the time, it would be an excellent opportunity for you and your salesman to solicit the area. It’s the easiest argument to make: “We service almost everyone on the street but we see you’re not on our list. Is there something we could do to encourage you to give us a try?”

Envision the big picture. How much of your marketing area do you have as customers? Eighty percent? Forty? Who has the lion’s share? Figure what portion of business is inside your marketing area and what percentage is outside. How many new customers do you need to boost volume by 10%? These are the building blocks which you can use, once you have created a marketing map, to evaluate the marketplace and understand what needs to be done. O Howard Scott is a longtime industry writer and dry cleaning consultant, and an H&R Block tax preparer specializing in small businesses. He welcomes questions and comments, and can be reached by writing Howard Scott, Dancing Hill, Pembroke, MA 02359, by calling 781-293-9027 or via e-mail at dancinghill@gmail.com. www.americandrycleaner.com

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ar o u n d t h e i n d us t r y

Crest Cleaners first in U.S. to install beadcleaning technology Crest Cleaners, Clifton, Va., has become the first North American dry cleaner to install an ultra-low-water bead cleaning system marketed by Xeros Inc., a subsidiary of UK-based Xeros Ltd. Overall, it is Xeros’ third U.S. installation since first entering the market last September.

Historically, items that are not dry cleaned, such as men’s dress shirts, are laundered in traditional washing machines. Xeros’ proprietary system looks to replace those machines by producing “cleaner laundry with a significantly lower impact on the environment, using very little water and patented Xeros polymer beads,” the company says.

The beads’ molecular structure, coupled with a proprietary detergent, attracts and absorbs dirt from soiled items, the company says. It claims the system uses up to 80% less water, 50% less energy and 50% less detergent than conventional washing.

“We’re pleased to announce our first U.S. retail installation and partnership with Crest Cleaners, an industry leader that shares our vision for providing cleaning technologies that not only reduce a company’s carbon footprint, but also deliver superior cleaning performance,” says Bill 54

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Westwater, CEO of Xeros Ltd. “We are very committed to providing our customers with ‘fast, clean and green’ dry cleaning services,” says David Slan, CEO of Crest Cleaners.

“Xeros’ revolutionary technology affords us the ability to effectively replace our traditional washing machines and complement our existing environmentally friendly (GreenEarth) dry cleaning operations. By doing so, we believe Crest Cleaners will become the benchmark for all other environmentally friendly dry cleaners in North America.”

Xeros says it will formally launch its system to the worldwide commercial laundry market at the Clean Show next month in New Orleans.

JPB Capital Partners buys controlling interest in ZIPS Private equity firm JPB Capital Partners has invested in Value Drycleaners of America LLC, the parent company of ZIPS Franchising LLC (“ZIPS”), one of the largest franchisors of retail dry cleaners in the Mid-Atlantic region. Terms were not disclosed.

ZIPS began in 1996 with a group of eight dry cleaners in the BaltimoreWashington region and has grown to 36 franchise operations in Maryland, Virginia, Pennsylvania and Washington D.C. www.americandrycleaner.com

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“We believe that ZIPS has created great brand awareness and a unique model within the dry cleaning industry,” says Jim Bolduc, senior managing director of JPB Capital Partners. “With this foundation in place, and the combination of our capital and our team’s knowledge and experience in both retail and franchise operations, we believe that we can move the concept through its next phase of growth including improved execution of the existing system and further geographic expansion of the concept.”

Brett Vago, an original ZIPS member and a director, says the investment will enable the company to achieve its “long-term vision for the brand and the concept.”

“We are very excited about joining forces with the JPB team to leverage their track record and experience in growing both retail and franchised businesses with our knowledge of the dry cleaning industry,” he says.

The investment was funded with equity from JPB Capital Partners III LP, the firm’s third and most recent private equity fund.

Three members of the JPB team— Bolduc, Greg Carey and Mark Rohde— will join Vago, Dennis McMahon and Theresa Casiello on the ZIPS board of directors, as will Robert Barry, CEO of The Greene Turtle Franchising Corp.

America’s Best Cleaners affiliates assemble in Arizona

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▲

America’s Best Cleaners (ABC) Affiliates from across the United States recently gathered in Scottsdale, Ariz., for three

days of networking and presentations around industry and general business best practices.

The March 13-15 meeting included presentations by consultants from various industries and businesses that support dry cleaning, as well as a tour of local Affiliate Z Cleaners’ new production facility and a dinner hosted by Frank Dubasik of Metalprogetti.

Speakers included Nicholas Regine, technical design and application specialist from Swarovski Crystals, who discussed the latest trends in fashion embellishments and application techniques. He also talked about how Swarovski supports ABC Affiliates across the country and applied a custom ABC’s crystal transfer to a shirt owned by ABC’s executive director, Christopher White.

Tim Johnson, CLG Insurance president, reviewed the Affordable Health Care Act, explaining what Affiliates should know, how the Act will affect their businesses, how to prepare, and what they will need to know about administering the Act. Supporting him were Kevin Davis and Harry Carranza from Select Risk, ABC’s preferred insurance provider.

Mark Jones, SPOT POS Business Systems, reviewed new software and system developments in SPOT’s business operations management software designed specifically for the dry cleaning industry. He also conducted a special “power users” session for cleaners that rely heavily on SPOT’s software to manage their operations, marketing, and customer resource management.

In addition, he and Katherine McGraw Patterson of Smart Fish Marketing, who acts as ABC’s in-house marketing director, American Drycleaner, May 2013

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gave a joint presentation on a newly integrated ABC/SPOT marketing program.

ABC’s professional team also led discussions on various subjects. White reviewed hiring practices and retention, as well as implementing today’s social media channels to reach the best candidates for a position; ABC founder Ed D’Elicio spoke on attracting high-net-worth delivery route clients; and Patterson introduced real-world marketing case studies and how marketing can solve business operations problems as well as increase sales.

Founded in 2000, ABC considers itself the dry cleaning industry’s leading independent certification organization.

Maytag Commercial Laundry honors standout distributor performances Maytag® Commercial Laundry recently recognized standout distributor performances at its 55th Annual Meeting in Amelia Island, Fla. The following companies excelled, Maytag says, in the coin, multi-housing and on-premise laundry markets in 2012: • Fred Maytag Award — Receiving Maytag® Commercial Laundry’s most prestigious award was Intertrade Chile S.A., Santiago, Chile. The award is presented to the customer that best emulates the founder’s marketing philosophy and supports Maytag® Commercial Laundry brand with professionalism and integrity, Maytag says.

• Shaping the Future Award — MacGray Corp., Waltham, Mass., was recognized for its history of innovation 56

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and long-time industry leadership.

• M ulti-Housing Excellence Award — Coinamatic Canada, Mississauga, Ont., was honored for its outstanding service to the multi-housing market, including colleges and universities, condominiums and apartment buildings.

• M aytag® Red Carpet Service® Excellence Award — BDS Laundry Systems, St. Paul, Minn., was recognized as the distributor that best exemplifies excellent service and dependability.

• T op Quota Award — Tri-State Technical Services/TLC Equipment Co., Waycross, Ga., was honored for exceeding its annual sales target by the highest percentage this year.

• On-Premises Laundry (OPL) Excellence Award — Pierce Commercial Laundry, Mandeville, La., was recognized for effective and efficient service to OPL market customers.

• M aytag® Marketing Excellence Award — Equipment Marketers, Cherry Hill, N.J., was honored for its development and implementation of marketing and sales programs and overall support of Maytag® Commercial Laundry offerings.

• Outstanding Achievement Award — Richard Jay Laundry Equipment, Adelaide, Australia, was recognized for its “unmatched sales performance and use of marketing and social media.”

• M aytag® Energy Advantage™ Excellence Award — Hercules, Hicksville, N.Y., was honored for exceptional promotion and marketing of energy and water efficiency. O www.americandrycleaner.com

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ed u c a t i o n & t ra i n i n g C a l e n da r DEC Certification. Two-day NCA course, to be held May 5 and May 12 at a location to be announced. Call 212-967-3002 or e-mail ncaiclean@aol.com.

Marketing Your Cleaners to Attract More Customers. OCA workshop, to be held May 8 in New Albany, Ohio. Call 614-228-4716 or visit ohiocleaners.org.

Pressing & Finishing. NCA course, to be held May 19 in Miami, Fla. Call 212-967-3002 or e-mail ncaiclean@aol.com.

Wetcleaning. DLI course, to be held June 3-4 in Laurel, Md. Call 800-638-2627 or visit dlionline.org.

Basic Spotting 101. NCA course, to be held June 9 in Bronx, N.Y. Call 212-967-3002 or e-mail ncaiclean@aol.com.

Intermediate Stain Removal and Bleaching. NCA course, to be held June 16 at a location to be announced. Call 212-967-3002 or e-mail ncaiclean@aol.com.

DEC Certification. Two-day NCA course, to be held July 14 and July 21 in Nanuet, N.Y. Call 212-967-3002 or e-mail ncaiclean@aol.com.

Extreme Stain Removal. NCA course, to be held July 14 in Miami, Fla. Call 212-9673002 or e-mail ncaiclean@aol.com.

Introduction to Drycleaning. DLI course, to be held July 15-19 in Laurel, Md. Call 800638-2627 or visit dlionline.org.

Advanced Drycleaning. DLI course, to be held July 22 through Aug. 2 in Laurel, Md. Call 800-638-2627 or visit dlionline.org.

Intermediate Stain Removal and Bleaching. NCA course, to be held July 28 at a location to be announced. Call 212-967-3002 or e-mail ncaiclean@aol.com.

Radical Drycleaning/Stain Removal. NCA course, to be held Aug. 5 through Aug. 9 in Northvale, N.J. Call 212-967-3002 or e-mail ncaiclean@aol.com.

Advanced Stain Removal and Intensive Bleaching. NCA course, to be held Aug. 25 in Bronx, N.Y. Call 212-967-3002 or e-mail ncaiclean@aol.com.

Avoiding Claims: What You Need to Know About Fabrics & Stain Removal. NCA course, to be held Sept. 8 in Nanuet, N.Y. Call 212-967-3002 or e-mail ncaiclean@aol.com.

DEC Certification. Two-day NCA course, to be held Sept. 8 and 13 at a location to be announced. Call 212-967-3002 or e-mail ncaiclean@aol.com. O

Post your organization’s education and training course announcements on AmericanDrycleaner.com! www.americandrycleaner.com

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2013 RATES: One- to five-time rate: $2.40 per word, boldface $2.50 per word. Minimum charge: $25.00 per ad. Call or write for our three- and 12-time rates. If box number is used, add cost of 5 words. Display classified rates are available on request. All major credit cards are accepted.

PAYMENT FOR CLASSIFIED ADS: Must accompany order. DEADLINE: Ads must be received by the 1st of the preceding month. For example, for a June ad, the closing date is May 1st.

AMERICAN DRYCLEANER BOX NUMBERS: Most ads contain a phone number, street address or a U.S. Post Office Box number for reply.

However, some advertisers choose an American Drycleaner confidential reply number. For these ads, address your reply to the box number printed in the ad, c/o American Drycleaner, 566 W. Lake St., Suite 420, Chicago, IL 60661, or fax replies to 312-361-1685. For more information, please contact us at 312-361-1700.

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SELL OR BUY A DRYCLEANER. WE HAVE BUYERS!!!

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Contact Don Feinstein to place your ad: dfeinstein@ americantrademagazines. com www.americandrycleaner.com

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COMING SOON Visit us at the Clean Show in New Orleans June 20-22 Booth 4171

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www.americandrycleaner.com

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American Drycleaner and AmericanDrycleaner.com

A Winning Team

Print

Web

E-News

American Drycleaner

AmericanDrycleaner.com

is the industry’s premier publication for news relating to dry cleaning plants. In it, you’ll find profiles of successful businesses and their owners, tips for running your operation more successfully, expert advice, and much more.

is your one-click site for all of the most up-to-date information on the industry today. Stories are updated daily to ensure you’re always informed.

Plus, online tools such as the Distributors Directory and Buyer’s Guide will fulfill all of your plant’s needs.

Visit us at the Clean Show in New Orleans June 20-22 — Booth 4171

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Advertiser

Page No.

Advertiser

Page No.

A.L. Wilson Chemical Co. . . . . . . . . . . . . . . . 1

GreenEarth . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Ally Equipment Co. . . . . . . . . . . . . . . . . . . . 39

IES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Arrow Leathercare Services . . . . . . . . . . . . . 59

Iowa Techniques . . . . . . . . . . . . . . . . . . . . . . 21

bizzie . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Clean Show . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Cleaner Business Systems . . . . . . . . . . . . . . . . 3 Cleaver-Brooks . . . . . . . . . . . . . . . . . . . . . . . 45 Cleaner’s Supply . . . . . . . . . . . . . . . . . . . . . . 60 Columbia/ILSA . . . . . . . . . . . . . . . . . . . . . . BC Commercial Coils . . . . . . . . . . . . . . . . . . . . . 60 Consorzio . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Dajisoft . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Dry Cleaning Computer Systems . . . . . . . . . 17 Dry Clean Plus . . . . . . . . . . . . . . . . . . . . . . . 38

Irving Weber Associates . . . . . . . . . . . . . . . . . 5 Luetzow Industries . . . . . . . . . . . . . . . . . . . . 60 Maineline Computer Systems . . . . . . . . . . . IFC Mustang Enterprises . . . . . . . . . . . . . . . . . . . 27 Parker Boiler Co. . . . . . . . . . . . . . . . . . . . . IBC Personal Touch Systems . . . . . . . . . . . . . . . . 58 Renzacci . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Royal Basket Trucks . . . . . . . . . . . . . . . . . . . 49 Scan Q . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 SPOT Business Systems . . . . . . . . . . . . . . . . . 7

Fabricare Management Systems . . . . . . . . . . . 9

Steiner-Atlantic . . . . . . . . . . . . . . . . . . . . . . . 31

Firbimatic . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Super Laundry . . . . . . . . . . . . . . . . . . . . . . . . 25

Global Business Systems . . . . . . . . . . . . . . . 43

Suede Products . . . . . . . . . . . . . . . . . . . . . . . 51

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Fraying...

Continued from page 64

50 YEARS AGO. Looking to improve upon your plant’s direct mail campaigns? Robert Gerber of North-Hills Cleaners has some sound advice, as his plant’s campaign received a Prestige Builder’s award at the National Institute of Drycleaning’s (NID) convention in Washington. In addition to keeping in contact with past, present and future customers, Gerber also makes sure that the company name is not listed on the envelope. “Our address only, never the plant name,” he says. “This arouses curiosity.” … NID has announced its newest batch of graduates who have completed its 64th Management Course. A total of 12 students from five states, Canada and England completed the four-week course, which covered topics including public relations, effective writing, public speaking, plant layout, business administration, human relations, and supervisory techniques … Though spring may bring an influx in business, American Drycleaner’s Joseph Caruso advises cleaners to get a head start on planning their summer programs and promotions, as the summer May 1963 months can bring a lull in sales. Caruso encourages route salesmen to make new contacts by taking advantage of the warm weather and distributing literature door-to-door, even talking to customers in their backyards or www.americandrycleaner.com

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porches. Contests—such as offering sales promotions on offbeat items like sweaters or overcoats—can also be a way for route salesmen to make an extra number of contacts, as well as for store personnel to get more volume from existing customers.

75 YEARS AGO. Many cleaners are finding that satin woven fabric becomes pulled or chafed, while softly woven wool material develops loose ends or nap, when tumbled in a dryer. The solution? Pull the garments out of normal loads and deodorize in a cabinet. As for fabrics that have already begun to fray/nap, C.C. Hubbard suggests using an electric razor to remove the loose fabric. … Dry cleaners in the greater Milwaukee area can expect a pay increase as 50 dry cleaners in Milwaukee and in the neighboring counties of Racine, Kenosha and Waukesha completed a wage agreement with the AFL affiliate Cleaners & Dyers Union. The contract will provide workers a $100 wage increase over last year’s averages, while the minimum wage for inexperienced workers will go up to $15.60 per week … While many cleaners have found spraying and cold tumbling to be effective on velvet finishing, Leon Bone of Unique Cleaning Service in Pine Bluff, Ark., has added a twist to the orthodox method: glycerin. “Glycerin is odorless and colorless and can be used with safety on all velvets,” he says. “The oily effect of glycerin apparently makes each pile of thread independent of its brothers.”

Bone adds about one-half to one ounce of glycerin to a pint of water, which he then sprays onto the fabric. He resumes the cleaning process in a cold tumble until dry, and finishes the garment warm to hot. O — Compiled by Carlo Calma American Drycleaner, May 2013

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Wrinkle In Time

Fraying or Napping? Grab a Razor 10 YEARS AGO. The International Fabricare Institute (IFI) has given its logo a face lift as part of a rebranding initiative that the association says better reflects its mission, as well as to create awareness of its members’ commitment to professionalism. The new logo depicts an added silver ribbon atop the globe symbol prominent in the association’s past logos. IFI also incorporated the words, “The Association of Professional Drycleaners,” striking “wetcleaners” and “launderers,” as well as adding the underline, “Fostering Excellence. Sharing Success.” …

As part of his support for U.S. troops serving in the Persian Gulf, Phil Efron is displaying a placard version of the Blue Star Mother’s Service Banner at his store, Douglas Corner Cleaners & Wardrobe Service, in Nashville, Tenn.

“This is something that is my own unique way of supporting my daughter, Sgt. Erica Efron, our other service people and their families,” he says. His daughter is a member of the Army’s 509th Signal Battalion. … The list of exhibitors for Clean ’03 continues to grow, according to show planner Riddle & Associates. The company reports that by the end of March, 427 companies have already reserved more than 220,000 net square feet of space.

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▲

25 YEARS AGO. Despite its unusual

architectural design, Dryve Cleaners, located in Memphis, Tenn., is seeing steady growth. The 7-month-old store is reportedly earning about three and a half times the volume of business done by most dry cleaners in a comparable length of time. The store’s white contemporary design not only attracts customers’ attention, according to owner Howard Cannon, but serves a functional purpose, as well. Tedlar fabric forms a canopy on the west side of the building where customers can drive through for drop-off/pick-up service … Dry cleaners will now have to be in compliance with OSHA’s revised Hazard Communication Standard beginning May 23. The standard requires employers to maintain an inventory of hazardous chemicals that workers may be exposed to while on the job. It also calls for employers to make important Material Safety Data Sheets (MSDS) available to all workers, properly label all containers of these chemicals, provide training, and more … The Texas Laundry and Drycleaning Association’s (TLDA) 81st annual convention proved quite successful, as a reported 1,800 visitors attended the event at the San Antonio Convention Center. The convention, which featured more than 190 exhibit booths, not only attracted visitors from around the country but also Mexico and Japan.

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The Element of

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TANDEM

TL HCS C3 Performance Series

e? ac Sp acity? p n t o Ca Ti gh ore M Need

• • • • •

Three working tanks New filtration circuit Fast and easy to maintain Class IIIA and IIIB solvents Configurations for any capacity

TANDEM

TL HCS N2 Professional Series

• Three working tanks plus one settling tank • Dual independent filtration circuits

m Tande

Tm (800)446-5634 In NY (631) 293-7571

• Programmable drum activity and solvent levels • Soap injections and Wet & Dry steam injection • Inline solvent cooling by refrigeration • Optional inline solvent heating • Configurations for any capacity

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