American Coin-Op - July 2022

Clean Show Guide Preparing for a ‘Peachy’ Time

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POINTERS FROM PAULIE B: FINDING BALANCE BETWEEN WORK AND HOME

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CONTENTS JULY 2022

COVER STORY

VOLUME 63 ISSUE 7

CLEAN 2022 SHOW PREVIEW The premier textile care industry exhibition returns this month after a year’s delay. We have the rundown on the hundreds of exhibitors, the many hours of education sessions, and much more. Get ready to have a peachy time in Atlanta!

10 (Cover photos: Messe Frankfurt and iStock.com/5second)

INSIDE

COLUMNS

18 CLEAN SHOW GUIDE: EXHIBITOR LISTINGS Some 350 companies and organizations have reserved exhibit space in Atlanta’s Georgia World Congress Center as of press time.

34 CLEAN SHOW GUIDE: EDUCATION SESSIONS The Coin Laundry Association and several other industry associations will combine to offer 30 hours of education.

40 POINTERS FROM PAULIE B: FINDING BALANCE BETWEEN WORK AND HOME There is a natural conflict of time between work and home, whether you want to get ahead in a career, or you want to get ahead with a small business, says retired multi-store owner Paul Russo. He shares his thoughts about the crisis events that keep pulling you back and some things you can do to help reduce the amount of time working on your store after you’ve “clocked out.”

38 REAL ESTATE DEVELOPERS EMBRACE

LAUNDRY BUSINESS

Ben and Mekell Joffs invested in a high-speed vended laundry that’s all about making life simpler for the customer.

DEPARTMENTS 4 VIEWPOINT 44 NEWSMAKERS

2

AMERICAN COIN-OP JULY 2022

46 CLASSIFIEDS 46 AD INDEX

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VIEWPOINT

Charles Thompson, Publisher E-mail: cthompson@ATMags.com Phone: 312-361-1680

Donald Feinstein, Associate Publisher/ National Sales Director E-mail: dfeinstein@ATMags.com Phone: 312-361-1682

IT’LL BE GOOD TO BE BACK

Bruce Beggs

I always look forward to the time our Clean Show Guide issue comes around, because it means that the next edition of our industry’s premier trade show isn’t too far off.

After everything we’ve been through the last couple of years, I don’t know that I’ve awaited a Clean Show more anxiously than this one starting July 30 in Atlanta.

Since I joined this industry 20-plus years ago, I’ve been a fan of Clean. (This Atlanta show will be my 11th!) What’s not to like about being given the opportunity to learn about the latest trends and issues impacting laundry operations while also seeing and meeting key executives, contributing writers and, last but certainly not least, our magazine’s readers?

Now that Clean is back after an extra year’s delay, I hope you’ll take advantage of everything the event has to offer.

Our Clean Show Guide beginning on page 10 presents a show preview, an exhibitor list complete with descriptions, and summaries of the 30 hours of education sessions available to all attendees.

It’s “must-read” material if you’ll be traveling to Atlanta.

The summer days there will likely be warm and muggy (it can also get a bit warm on the show floor), so pack and dress appropriately. And be sure to drink lots of water to stay hydrated.

If you’re an active person and intend to walk the entire exhibit floor, you’ll travel miles. Wearing comfortable shoes can mean the difference between productivity and pain.

Have a plan before you arrive. Use our Guide and the Clean Show website to prepare lists of the exhibitors you want to visit and the education sessions you want to attend. You’ll get more done this way than by winging it. And if you think you can see the whole show in a day, well, good luck with that.

Finally, if you’re hoping to connect with certain people in Atlanta, making an appointment with them now isn’t a bad idea.

Time is precious during a limited event like this, so make it count.

When I’m not at our booth 4314, I’ll be checking out exhibitors, taking notes in sessions, or getting reacquainted with colleagues and friends. Hope to see you in Atlanta!

Bruce Beggs Editorial Director

4

AMERICAN COIN-OP JULY 2022

Bruce Beggs, Editorial Director E-mail: bbeggs@ATMags.com Phone: 312-361-1683 Mathew Pawlak, Production Manager Nathan Frerichs, Digital Media Director E-mail: nfrerichs@ATMags.com Phone: 312-361-1681

ADVISORY BOARD Douglas Pratt Sharon Sager Andy Wray

Tony Regan Michael Schantz

OFFICE INFORMATION Main: 312-361-1700

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American Coin-Op (ISSN 0092-2811) is published monthly. Subscription prices, payment in advance: U.S., 1 year $50.00; 2 years $100.00.

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POSTMASTER, Send changes of address and form 3579 to American Coin-Op, Subscription Dept., 125 Schelter Rd., #350, Lincolnshire, IL 60069-3666. Volume 63, number 7. Editorial, executive and advertising offices are at 650 West Lake Street, Suite 320, Chicago, IL 60661. Charles Thompson, President and Publisher. American Coin-Op is distributed selectively to owners, operators and managers of chain and individually owned coin-operated laundry establishments in the United States. The publisher reserves the right to reject any advertising for any reason. © Copyright AMERICAN TRADE MAGAZINES LLC, 2022. Printed in U.S.A. No part of this publication may be transmitted or reproduced in any form, electronic or mechanical, without written permission from the publisher or his representative. American Coin-Op does not endorse, recommend or guarantee any article, product, service or information found within. Opinions expressed are those of the writers and do not necessarily reflect the views of American Coin-Op or its staff. While precautions have been taken to ensure the accuracy of the magazine’s contents at time of publication, neither the editors, publishers nor its agents can accept responsibility for damages or injury which may arise therefrom.

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INDUSTRY SURVEY

PLENTY OF BIG DRAWS TO ATLANTA’S CLEAN SHOW N

early 57% of the self-service laundry owners and operators polled in this quarter’s American Coin-Op Your Views survey say they plan to attend the July 30-August 2 Clean Show in Atlanta.

Roughly 30% have decided that they will not attend the trade show—convening for the first time in three years due to a pandemic delay—and the remaining 13.5% were unsure at the time of the unscientific survey.

Whether they would be attending or not, 63.2% of respondents say the biggest factor in favor of visiting Clean is all that it has to offer: exhibits of equipment, systems and supplies; education sessions; and networking and socializing opportunities.

Nearly 16% say the biggest draw is the education sessions, while 13.2% point to the exhibits (as of press time, nearly 350 companies and organizations had reserved booth space). The remaining 7.9% are drawn to the networking and socializing opportunities the event presents.

There will be roughly 30 hours of education programming during Clean, and the Coin Laundry Association is presenting several sessions. Among them, the topic generating the most interest among survey respondents (84.6%) is “The Next Generation of Laundromats,” with “Tips and Tools for Evaluating New Laundromat Technology” running a close second (76.9%).

Another popular topic is “Maximizing Your Laundromat’s WDF and Pickup & Delivery Business” (61.5%).

Among the general sessions, “2022 Economy — Are We Ever Going to See Normal?” (71.8%), “Attracting & Managing the New Generation of Workforce” (48.7%) and “Where to Start?

Tips for Entering the Commercial Laundry Industry” (41.0%) are garnering the most pre-show buzz.

Store owners and operators who’ve attended Clean before were asked to share a tip for first-timers. Here are some of their answers: • “Spend enough time to talk to vendors. Don’t rush it.”

• “Pick the educational sessions you want to attend and then explore the floor.”

• “Pace yourself. If you’re not interested, politely move on. If you wait toward the end of the show, you will get more time for in-depth conversation.”

• “Ask lots of questions.”

• “Take your time and see and learn what you are interested in.

You can’t see it all in one day.”

• “Take the time to make the trip. One idea or contact that you get or make can change your success trajectory and pay for the entire show expense.”

Respondents who will not be attending Clean this year said they couldn’t spare the time (72.7%), couldn’t afford the cost (45.5%) 6

AMERICAN COIN-OP JULY 2022

Whether you’re planning to attend The Clean Show or not, what’s the biggest factor in favor of going?

Whether you’re planning to attend The Clean Show or not, what’s the biggest factor in favor of going?

Exhibits of equipment, 13.2% systems and supplies

Exhibits of equipment, 15.8% Education sessions 13.2% systems and supplies 7.9% Networking and socializing Education sessions 15.8%

All ofsocializing the above 63.2% 7.9% Networking and

All of the above 63.2%

The Coin Laundry Association is sponsoring a handful of education sessions. Choose the three that interest you most.

The Coin Laundry Association is sponsoring a handful of education sessions. Choose the three that interest you most.

The Next Generation of Laundromats

84.6%

Leveraging Community Engagement 25.6% The Next Generation of Laundromats for Social Impact and Profit 84.6% EverythingCommunity You Need toEngagement Know About Leveraging Your First Laundromat and Profi More!t for Social Impact- and Tips and Tools for Evaluating New Everything You Need to Know About Laundromat Technology Your First Laundromat - and More!

20.5% 25.6%

76.9% 20.5%

Maximizing Your Laundromat’s WDF 61.5% Tips and Tools for Evaluating New 76.9% and Pickup & Delivery Business Laundromat Technology

Maximizing Your Laundromat’s WDF 61.5% and Pickup & Delivery Business

To read other Your Views survey stories, visit www.americancoinop.com

and/or were missing it due to pandemic/health precautions or they had made other plans (27.3% each).

American Coin-Op’s Your Views survey presents an unscientific snapshot of the trade audience’s viewpoints at a particular moment. Percentages may not add up to 100% due to rounding.

Subscribers to American Coin-Op emails are invited to participate anonymously in an industry survey each quarter. The entire trade audience is encouraged to participate, as a greater number of responses will help to better define owner/operator opinions and industry trends. www.americancoinop.com

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Four-day show starting July 30 offers some 350 exhibitors, 30 hours of education

by Bruce Beggs, Editorial Director

T

his month, the 2022 edition of The Clean Show will open at the Georgia World Congress Center in Atlanta, bringing together self-service laundry owners/operators and other textile care professionals for four days of networking, education and business development.

Each edition of Clean—formally the World Educational Congress for Laundering and Dry Cleaning—draws thousands of people from around the world to see and learn about the newest and most technologically advanced products the industry has to offer.

Scheduled for Saturday, July 30, through Tuesday, August 2, it will be the first Clean Show since 2019; the every-other-year event was delayed a year due to the COVID-19 pandemic.

Exhibitors are gearing up to meet with potential buyers from across the commercial laundering, drycleaning, and textile service industry. There will be booths featuring roughly 350 companies and organizations spread throughout halls B1 through B5. (Complete exhibitor listings can be found beginning on page 18.)

▼

Preparing for a ‘Peachy’ Time in Atlanta

The Georgia World Congress Center (pictured at top and at left) is preparing to welcome thousands of textile care professionals. (Photos: Georgia World Congress Center Authority) 10

AMERICAN COIN-OP JULY 2022

www.americancoinop.com

Attendees can expect to see and/or learn about machinery, systems and accessories for washing, cleaning, and other textile applications; financial and technology solutions; additives and chemicals; facility maintenance; logistics and material flow, and energy-saving solutions and water technology.

At press time, it was announced that Clean would have 41 first-time exhibitors, which show organizer Messe Frankfurt says is a record for the most new companies in any one year in Clean Show history, which dates back to 1977.

Aside from the many exhibits, Clean Show attendees will have the option to attend over 30 hours of free education sessions, with content provided by the five partnering associations: Association for Linen Management (ALM), Coin Laundry Association (CLA), Drycleaning & Laundry Institute (DLI); Textile Care Allied Trades Association (TCATA) and TRSA, the Association for the Linen, Uniform and Facility Services Industry.

This year’s sessions will address the latest trends, technologies and technical developments hitting the industry, and will feature strategies to help business owners become more efficient, effective and profitable, and be able to adapt in an ever-changing business landscape.

“The Clean Show has proven to be an invaluable opportunity for our industry to come together for more than 40 years,” says Brian Wallace, president and CEO of the CLA. “In 2022, I believe that the value will be even greater in light of both the unprecedented disruption of COVID-19 as well as the seemingly frenetic pace of change occurring in the laundromat industry since the last show.

“Not only will attendees have the opportunity to benefit from the hours of formal educational sessions but also the important connections with peers during the numerous networking events.

“Clean 2022 will tell us all a lot about where we are today and where we’re going in the near future. The excitement level is sure to be at an all-time high!”

Education sessions will be limited to the show’s first three days. Morning sessions will be staged in convention center meeting rooms, while afternoon sessions will take place in a “classroom” on the exhibit floor.

(For the complete schedule and session descriptions, turn to page 34.)

The four-day event begins at 8 a.m. EDT 12

AMERICAN COIN-OP JULY 2022

Saturday, July 30, when only distributors will have access to the show floor, and the first education sessions occur. Gates will open for everyone at 10 following a brief ceremony, and the show will run until 5 p.m. Exhibit hours for the rest of the event will be 9 a.m. until 5 p.m. Sunday

and Monday and 9 a.m. until 3 p.m. on Tuesday.

There will be complimentary shuttle buses running each morning from designated hotel stops to the Georgia World (continued on page 16)

EDUCATION, EVENTS & MEETINGS For descriptions of each session/event (if provided), turn to page 34.

Sessions or events with an asterisk (*) are considered to be “members-only.”

Time

Session Title

Sponsor

FRIDAY, JULY 29 10 a.m.-2 p.m.

5:30-7:30 p.m.

LaundryCares Foundation Free Laundry Day TRSA Welcome Reception *

CLA TRSA

SATURDAY, JULY 30 8-9 a.m.

8-9 a.m.

8:15-9 a.m.

8:30-9:45 a.m.

9-9:45 a.m.

9-10 a.m.

The Next Generation of Laundromats Best Culture Wins Laundry/Infection Prevention Forum State of the Linen, Uniform & Facility Services Industry Pardon the Interruption, Automation in Process Leveraging Community Engagement for Social Impact & Profit: Laundromats Doing Well by Doing Good 9-10 a.m.

Self-Service Technology is Here Noon-1:30 p.m. Hygienically Clean and Clean Green Certification Lunch Noon-2 p.m.

LaundryCares Foundation Luncheon 2-3 p.m.

Attracting & Managing the New Generation of Workforce 2-4 p.m.

ALM Member Social * 3:30-4:30 p.m. Where to Start? Tips for Entering Commercial Laundry Industry 5-6 p.m.

Hospitality Reception 5:30-7:30 p.m. DLI-TCATA Membership Reception *

CLA DLI ALM TRSA ALM CLA DLI TRSA CLA General ALM General CLA DLI, TCATA

SUNDAY, JULY 31

7:30-8:30 a.m.

8-9 a.m.

8-10 a.m.

8:15-9 a.m.

8:30-10 a.m.

9-9:45 a.m.

9-10 a.m.

11 a.m.-3 p.m.

Noon-2 p.m.

Noon-2 p.m.

2-3 p.m.

3:30-4:30 p.m.

7-10 p.m.

Global Linen, Uniform/Workwear & Facility Services Breakfast * Everything You Need to Know About Your First Laundromat — and More!

12 Profit Activators: Guaranteed to Create an Immediate Cash Flow Surge Proven Strategies to Combat Hourly Labor Shortages Global National Association Initiatives The CDC Perspective on Textile Care Services Tips and Tools for Evaluating New Laundromat Technology ALM Give Back Event Women’s Luncheon w/Keynote Speaker Fawn Germer * Global Linen, Uniform/Workwear & Facility Services Industry Recovery, Trends and Expansion 2022 Economy - Are We Ever Going to See Normal?

Global Session Panel CLA Dinner Event: Sea of Possibilities *

TRSA CLA DLI ALM TRSA ALM CLA ALM CLA TRSA General General CLA

MONDAY, AUGUST 1

7-8:30 a.m.

8-8:30 a.m.

8-9 a.m.

8:15-9 a.m.

8:30-10 a.m.

8:30-10 a.m.

9-9:45 a.m.

9-10 a.m.

Noon-2 p.m.

2-3 p.m.

5-6 p.m.

Women in Textile Services & DE&I Breakfast * CLA Annual Meeting * Marketing Through Your POS Building a Business on Culture Maximizing Your Laundromat’s WDF and Pickup & Delivery Business Legal Issues: Contracts, Labor Law and Other Legal Trends Rejecting Business Opportunities: When It Makes Sense to Say Goodbye or No Thanks CINET PTC Global Best Practices Program Secrets to Chick-fil-A Hiring & Training for Exceptional Customer Service Human Resources Strategy Hospitality Reception

TRSA CLA DLI ALM CLA TRSA ALM DLI TRSA General CLA

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(continued from page 12) Congress Center while Clean is in session.

Buses will run about every 15-20 minutes from 7 a.m. to 11 a.m. Saturday and from 7:30 to 11 the other three days.

The schedule flips during the afternoons, with buses picking up passengers at the GWCC every 20-30 minutes and stopping at designated points. Those shuttles will run from 3 to 6 p.m. the first three show days and from 1:30 to 4 on closing day. (For more details, including boarding points, check out the graphic on page 16.)

With so much show activity, it’ll be important to have a game plan so you gain the most from your visit, advises Greg Jira, Clean Show director for Messe Frankfurt North America.

“Definitely review the show’s floor plan.

Look at the exhibitor directory and education schedule. Familiarize yourself with the layout of the floor,” he says. “And then set up your own show objectives: Which exhibitors do you want to meet? What educational sessions are ‘can’t-miss’ for you?

What networking events most interest you?

“Also, make sure you leave some time to pursue all the halls. You never know when you might unexpectedly find an unfamiliar exhibitor that can spark a new idea or can better solve an issue you’re having. Oh, and don’t let me forget: download the mobile app.”

(Visit www.cleanshow.com for updates leading up to the event.)

COMPLIMENTARY SHUTTLE BUS INFORMATION

16

AMERICAN COIN-OP JULY 2022

RETURN TO HOTELS FROM GWCC, HALL B EVERY 20-30 MINUTES

Saturday, 7/30

7:00 am - 11:00 am

3:00 pm - 6:00 pm

Sunday, 7/31

7:30 am - 11:00 am

3:00 pm - 6:00 pm

Monday, 8/1

7:30 am - 11:00 am

3:00 pm - 6:00 pm

Tuesday, 8/2

7:30 am - 11:00 am

1:30 pm - 4:00 pm

Information subject to change or update. Graphic courtesy of Messe Frankfurt.

HOTEL

ROUTE # BOARDING POINT

Aloft Atlanta Downtown........................... 1 NE Corner of Baker & Ted Turner Courtyard Marriott Downtown................. 2 NE Corner of Andrew Young & Ted Turner Embassy Suites Cent. Olympic Park.. WD Walking Distance, No Shuttle Service Required Hilton Garden Inn Downtown.............. WD Walking Distance, No Shuttle Service Required Holiday Inn Express & Suites Dwtn. ...... 2 Curbside, Front Entrance on Cone Marriott Marquis ..................................... 1 Front Entrance, Curbside on Peachtree Center Omni CNN Center Atlanta .................. WD Walking Distance, No Shuttle Service Required Renaissance Atlanta Midtown ................ 3 Front Entrance, Across Street at Tech Trolley Stop Westin Peachtree Plaza ........................ 2 NE Corner of Andrew Young & Ted Turner

For hotel shuttle information or ADA transportation call/text 1-312-634-6030.

Please note that this phone number is active during shuttle times and 30 minutes prior and post scheduled times. Please request ADA service at least 30 minutes in advance of desired pick up time.

CHANGING OF THE GUARD This 2022 event will be the first Clean Show managed entirely by Messe Frankfurt, which acquired it in late 2018.

The Frankfurt, Germany-based company— among the world’s largest global trade show organizers—is no stranger to the textile care industry, having produced the Texcare line of shows and events in Germany, China and elsewhere for many years.

Messe Frankfurt retained Clean Show veteran Riddle & Associates to run the 2019 event in New Orleans. Don’t expect there to be a lot of changes with this edition.

“Clean has a long, long history of successful events … We will introduce some new technology,” Jira says. “There’ll be a different level of show graphics. But you know, as the saying goes, ‘If it ain’t broke, don’t fix it.’ Our goal is to bring the same great experience that the exhibitors and attendees have grown accustomed to over

FROM HOTELS TO GWCC, HALL B EVERY 15-20 MINUTES

ROUTES 1 - 3

Clean 2022

Shuttle managed by

the years.”

Trade shows help bring together different aspects of the industry: end-users, distributors, suppliers and manufacturers, he adds.

“With such a broad audience to gather in one place, participants are able to schedule meetings, negotiate orders, explore collaboration opportunities and attend educational sessions,” Jira says.

“Having the whole industry concentrated in one place at one time allows for unparalleled networking opportunities. A chance encounter on a trade show floor, hotel lobby, shuttle bus, these are all places that business can happen.”

www.cmac.net

It’s been a while since the last Clean Show, and you can expect a bit of a wait until the next one: resynchronizing international trade show schedules thrown off by the pandemic means the next edition of Clean will be in August 2025 in Orlando, Florida.

What does Jira hope someone attending Clean 2022 will take from their experience?

“The sense of community is very much typical,” he says. “That the industry is still standing after COVID, and it’s poised to find a new, successful path forward in the coming years. I want that to be a great takeway.” www.americancoinop.com

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EXHIBITORS

2022

The

following companies and organizations have reserved exhibit space in the Georgia World Congress Center for Clean 2022 as of June 1, according to show manager Messe Frankfurt.

The list totals approximately 346 exhibitors at press time; it’s possible that more exhibitors will be added in the final weeks leading up to the July 30-August 2 event.

Where available, the descriptions of products and/or services provided here are general in nature and should not be considered all-inclusive.

Listings are subject to change without notice. Check www.cleanshow.com for any updates.

—— 123 ——

1Concier 4248 (Riegel-T-Y Group-Harbor Linen) Hospitality and healthcare linens.

—— A —— A. L. Wilson Chemical Co.

2555

A.M.S. Products LLC

4212

Stain removers and other chemicals for professional drycleaning and laundry use.

Custom-printed laundry and route bags; mesh laundry bags; barrier and impervious bags; cart covers; and other bags.

A1 American

1954

Textile, OS&E and FF&E products, including towels, sheets, decorative bed coverings, bulk/bottled amenities, paper products and more.

ABG Systems North America Inc. Healthcare textile traceability and identification systems.

ABS Laundry Business Solutions

3828

4228

437

Water heaters and related equipment.

Advanced Poly-Packaging Inc.

3306

Customized equipment solutions designed to bag bar towels, mop heads, microfiber towels, gloves or other small textiles, as well as folded or bulky products.

Air & Water Systems

Specializes in industrial humidification and evaporative cooling equipment.

18

AMERICAN COIN-OP JULY 2022

3554

Albatross USA Inc.

3611

Alliance Laundry Systems

2642

Manufacturer of pads, covers and drycleaning supplies.

Cleaning chemicals, adhesives and lubricants for textile production and care.

Commercial laundry equipment and services under the Huebsch®, IPSO®, Primus®, Speed Queen® and UniMac® brand names.

Amcot Cooling Tower Corp.

4309

Cooling towers.

American Changer

3402

American Dawn Inc.

1439

4314

Trade magazine, website, podcast and social media for drycleaning businesses and suppliers.

American Express Credit cards.

American Laundry Systems Division of E&O Mechanical

400

Independent consultancy specializing in construction and operations of commercial laundry services.

American Pride Linen Co. LLC

2149

American Reusable Textile Association

1049

American Trade Magazines LLC

4314

Angeline Group Ltd.

2052

Apparel Machinery/ Naomoto Corp.

3861

AquaRecycle LLC

2444

Aquawing Ozone Laundry Systems - AWOIS

2400

ARCO/MURRAY

3502

ArtiClean Ozone Laundry Systems

2037

Association for Linen Management

1036

Publisher of American Coin-Op, American Drycleaner, and American Laundry News.

Ironing and finishing products for apparel manufacturing, laundry and drycleaning industries.

Water recycling and dryer heat recovery systems.

3848

Reusable textiles for rental and institutional laundries, including toweling, table linen, bed linen, patient gowns, scrubs, chef apparel, lab coats, butcher frocks, wraparounds and specialty apparel.

American Drycleaner

2058

Laundry textiles and associated items for flatwork ironers.

Medical textiles and accessories.

Manufactures bill/banknote changers, coin/token dispensers, ticket dispensers, pre-valued card dispensers, selfserve smart card kiosks, and tokens.

Trade magazine, website, podcast and social media for self-service laundry owners.

American Laundry Products Inc.

Trade association promoting greater appreciation and demand for reusable textiles.

3604

Route automation for the textile rental industry.

4314

Trade magazine, website, podcast and social media for managers and administrators of institutional/ on-premise laundries and textile rental companies.

Linen supplier serving hospitality, healthcare and industrial customers.

Alliant Systems

American Coin-Op

Laundry enterprise resource planning, contract management and logistic solutions for textile rental.

Ace Heaters LLC

Air World Inc.

American Laundry News

4314

Ozone laundry systems.

Design/build construction firm focused on the laundry industry.

Ozone laundry systems.

3569

Nonprofit trade association dedicated to the professional

www.americancoinop.com

EXHIBITORS

2022

development of personnel involved in the textile care industry.

Association of Wedding Gown Specialists

4139

Nonprofit trade association for members specializing in wedding gown cleaning, preservation and restoration.

Atmosphere TV

844

4244

Automated sorting, counting and weighing equipment for various laundry applications.

—— B —— B & G Lieberman Co. Inc.

3870

Industrial sewing, tailoring, drycleaning and laundry products and supplies.

B&C Technologies

Commercial washers, dryers, ironers, feeders and folders.

422, 444

Flexible packaging solutions.

Bandall America

Bundling and banding solutions.

Reusable incontinence products, including underpads, clothing protectors, diapers and briefs.

BeCreative 360

Marketing and promotions for dry cleaners.

Beisler America LLC

1750

Vacuums, power sweepers, extractors, flooring machines and other equipment.

20

AMERICAN COIN-OP JULY 2022

Bobco Systems Inc.

4165

CBA Machines

435

Boca Terry

3564

Cents

4118

BOWE Textile Cleaning GmbH

3537

Chemtainer/Maxi-Movers

2252

Braun

2908

Chicago Dryer Co.

2704

Chief Clean

4140

Christeyns Laundry

4132

Manufacturer/supplier of bathrobes, towels and spa accessories.

Drycleaning machines.

Batch tunnel washing, conventional washing, material-handling, drying, and finishing equipment.

Brightwell Dispensers Inc.

Dispensers for soap, chemicals and paper products.

4218

1428

Large-capacity washer-extractors, dryers and related equipment; touchscreen control systems; OEM replacement parts and supplies.

Purchases and sells industrial and commercial laundry equipment.

Laundry point-of-sale and business management platform.

Bulk delivery trucks, shelved exchange carts, tilt trucks, utility carts and bushel carts.

Flatwork finishing equipment, including separators, feeders, ironers and folders; data tracking technology.

Commercial janitorial dust mops and wet mops, handles and frames.

Hygiene solutions for professional textile care, professional cleaning industry, and the medical and life sciences sector.

3458

Church & Dwight Co. Inc.

3610

548

Brooks-Waterburn Corp.

1640

Laundry detergents and chemicals.

3855

3656

Clean Cycle Systems/ Tecni-Quip Carts

2955

Buckeye Pads and Covers Bundle Australia Pty. Ltd.

507

Clean Laundry Funding

2655

CleanCloud

1518

Cleaner Business Systems

4032

Cleaner Marketing

3661

Cleaner’s Supply®

4322

Insurance services for Laundromats.

Press pads and covers.

Laundry management software.

4334

1056

2249

Peracetic acid formulations for sanitization and disinfection of laundry in commercial, institutional and industrial operations.

Bissell Commercial

1045

Laundry carts.

Brink’s Inc.

Industrial and commercial sewing machines, and pressing, fusing, iron, vacuum table and industrial knitting equipment.

Biosan LLC

Cart & Supply

Trimmings and related services.

Brim Laundry Machinery Co. Inc.

Balcan Packaging

Beck’s Classic Mfg. Inc.

2758

Material-handling and garmenthandling equipment and systems.

Streaming TV service for businesses offering audio-optional TV.

Automation Dynamics

Block Bindings & Interlinings Ltd.

2454

Laundry financing services.

—— C —— CACO Manufacturing Corp.

1938

Coin laundry furnishings, including folding tables, seating, clothes-hanging racks, and custom bulkheads.

Calderon Textiles

1443

Distributes commercial linens to the textile rental, healthcare, hospitality and consumer products industries.

Card Concepts Inc.

Laundry payment solutions.

Careismatic Brands Inc.

Medical apparel, footwear and accessories.

Lint collection and exhaust air systems; laundry carts and covers.

1228 2557

Point-of-sale and pickup-anddelivery software for dry cleaners and laundry services.

Point-of-sale software systems for dry cleaners.

All-in-one marketing solution for dry cleaners.

Wide range of drycleaning and laundry supplies and products.

www.americancoinop.com

WWW.LCPARTS.COM JULY

During July, most orders received by 3pm CST will be shipped same day.

Phone orders only. Up to 20 lbs. Does not include oversized items.

P/N 513663

EXPIRES 07/31/2022

40%OFF LIST PRICE

P/N 304691

P/N 116277

Please call for pricing.

INVERTER SET SALE PRICE

$650.00 Each.

List Price $884.52

DANFOSS VALVE SALE PRICE

$275.00 Each.

SOAP DISPENSER COVER $7.99 Each.

List Price $388.91

List Price $11.27

P/N 600551

P/N 650903

P/N 196782

P/N F200270500

SOAP DISPENSER LID

P/N 510184P

INVERTER FOR EH030/040

MICROSWITCH

DRAIN VALVE

$28.99 Each.

$129.00 Each.

List Price $42.83

List Price $207.16

SALE PRICE

P/N 9244-082-001

P/N 9576-207-008

PRESSURE SWITCH

DOOR HANDLE

THERMOSTAT BURNER

$32.99 Each.

$11.95 Each.

$21.99 Each.

List Price $53.27

List Price $21.18

List Price $31.93

P/N 9555-057-002

P/N 9206-164-009

List Price $46.73

THERMISTOR

P/N 685429

P/N 9539-457-001

$31.00 Each.

P/N M414704

List Price $1,425.71

DEXTER

DOOR GASKET

TOP LOAD BELT

$1,050.00 Each.

GLOBAR SENSOR

SALE PRICE

P/N 28808

DL2X30 SCREEN SALE PRICE

$11.99 Each.

SOAP BOX

SE HABLA ESPANOL

List Price $53.22

WE SELL PARTS FOR : HUEBSCH, SPEED QUEEN, CONTINENTAL, DEXTER, ALLIANCE, WASCOMAT, GE, UNIMAC, MAYTAG AND MORE Call Us At 1-800-845-3903 | These Prices Are Also Available At Our Web Store www.lcparts.com | *Free shipping excludes baskets, trunnions, some motors and oversized packages.

Please call for details (Some sale items limited to quantities on hand) July 31st

LC#'S ON SALE $11.99 Each.

Regular Price $14.99 Per Sheet

P/N 9122-005-004

$35.99 Each.

List Price $12.22

HORIZON DOOR LATCH

All Orders Over $250

RECEIVE FREE DELIVERY UP TO 20 LBS*

EXHIBITORS

2022

CM Company

3760

Cooling Vest by Flexifreeze

CM2W JSC

3548

Covers Etc. Inc.

Lint rollers.

Hardware solutions and software management platform that enables remote monitoring and control over industry machinery and dosing equipment.

CMV Sharper Finish Inc.

Commercial laundry flatwork ironing equipment.

Cobblers Direct by My Shoe Hospital

1904

4214

Shoe repair services.

Coin Laundry Association

836

Not-for-profit trade organization representing member laundry owners, prospective laundry owners, and equipment manufacturers and distributors.

Colmac Industries

3128

Garment finishers, automated soil sorting and counting systems, and garment presses.

Columbia/ILSA Machines Corp.

3728

Consolidated Laundry Machinery

4110

Drycleaning machines.

Industrial dryers, shuttle conveyors, towel folder and mat rollers.

Personal cooling garment.

Laundry and drycleaning pads and covers.

CRDN

Restoration cleaning and contents restoration.

CSI Cleantie

945 4071

4317

3703

Computer systems for drycleaning, laundromat, clothing alteration and shoe repair businesses.

Cupron Medical Textiles

3607

Curbside Laundries

1752

Copper-infused patient gowns and bed linens.

Wash-and-fold POS software for Laundromat owners.

Electronic textile identification solutions for laundries.

Davis Packaging

Laundry wrapping equipment and wrapping film.

The DECC Company

Dryer panels coating.

2458

DEMA Engineering Co.

2002

Dexter Laundry Inc.

2628

Diamond Chemical Co. Inc.

3206

Dimmid Inc.

3657

Doxon Mfg. Co.

1436

Electronic, RFID and mechatronic systems for security, logistics and supply chain markets.

Chemical dosing and fluid control products.

Commercial washers, dryers, and laundry management systems for vended and on-premise laundries.

Laundry, warewash, housekeeping, sanitizing and other institutional and industrial products.

Commercial laundry parts.

—— D —— Datamars Inc.

deister electronic GmbH

2550

3705

645

Drycleaning & Laundry Institute

928

Trade association representing member dry cleaners and launderers.

Duncan Fabricating Co. Inc.

2150

Vended laundry bulkheads and commercial appliance outlet centers.

—— E —— Eastern Funding

1636

Eazyclean Technologies GmbH

4014

Commercial lender to laundromats, dry cleaners, car washes and other businesses.

Drycleaning machines.

Ebco Industries Ltd.

406

Carts, liners, covers, shelving, cabinets and bags.

Ecolab

3908

Ellis Corp.

2528

Laundry detergents and chemicals; dispensing equipment; water and energy management; and real-time data management for large-scale, commercial laundry operations.

Open pocket and sideloading washerextractors, industrial dryers, conveyors for automation, water heating and

(File photo: Messe Frankfurt)

22

AMERICAN COIN-OP JULY 2022

(continued on page 26) www.americancoinop.com

Introducing Greenwald Industries

W E N

See Us At The Clean Show Booth 2942

MULTIPAY CONTACT AND CONTACTLESS READERS

Greenwald Industries’ MultiPay system provides an all-in-one solution for paym with contact cards, contactless cards and the Greenwald Pay Phone App.

BENEFITS INCLUDE • Card Tap and Go

• Laundry Payment with Card and/or Greenwald Pay Phon App for both Contact or contactless Systems

• Card Support for Contactles cards • Supports All Makes and Models of Vended Laundry Machines

• Features and Controls for both Store and Route Marke • Automatic price updates • Easy to Install

21 86

e Us At n Show 2022 th 2942

SHOW SPECIAL FREE “CONTACTLESS” CARDS ONLY

on for payment e App.

LUDE

Contact Us Today to Find Out the Many Ways You Can

COMPLETE YOUR PAYMENT SYSTEM

with Card Pay Phone act or ms

Add MultiPay Contactless Readers and Greenwald Pay phone app to give your customers multiple payment options

Contactless

es and Laundry Contactless MultiPay Machine Reader

ntrols for ute Markets

pdates Greenwald Pay App

Greenwald Management System

Get Analytics, Machine Data/Telemetry, and Up-to-the-minute reporting by using the Greenwald Management System

212 Middlesex Avenue Chester, CT 06412 USA 860-526 0800 sales@greenwaldindustries.com

greenwaldindustries.com

EXHIBITORS

2022

(continued from page 22) heat recovery systems, and wastewater and ceramic filtration systems for recycling laundry water.

Encompass Group LLC

2350

Reusable textiles, professional apparel, and disposable and singleuse medical products.

Energenics Corp.

2438

Lint filters for dryer exhaust; cartwashing systems; disinfection products; and vacuum systems for lint collectors.

ESD

2942

Foltex

1236

Forenta L.P.

3528

Feeding, folding and stacking equipment.

Drycleaning and laundry presses, shirt units, conveyors, and water chillers.

4240

FRSTeam

3401

Wedding gown and garment preservation systems and supplies.

Mechanical and electronic payment systems for the multi-housing market and laundromats.

Fulton Boiler Works

European Finishing Equipment Corp.

3428

Future Polytech

EzProducts International Inc.

3303

Tensioning and finishing equipment.

Permanent heat seal clothing labels, heat seal presses, eyeglass labels and self-stick labels.

—— F —— F-MATIC Inc.

Odor-control and restroom hygiene products.

Fashion Seal Healthcare

3506

501

Manufacturer and provider of scrubs, lab coats, patient and ancillary apparel to hospitals and industrial laundries.

Feig Electronics Inc.

Contactless identification, electronic control systems and payment terminals.

3755

2406

Fibertech Plastics

4055

Fike & Fike Inc.

4154

Firbimatic

3954

Laundry trucks and utility carts.

Linen management and route accounting software.

Drycleaning machines

26

AMERICAN COIN-OP JULY 2022

3438

511

Aluminum material-handling systems, including laundry carts.

Garment Management Systems

3603

GreenEarth Cleaning

3454

Patented liquid silicone-based drycleaning solvents, with marketing/branding assistance.

Guangzhou Payblox Co. Ltd.

1606

409 1728

Advanced detergents and specialty chemicals for the commercial laundry industry.

—— H —— H-M Company

1440

Hamilton Engineering Inc.

2009

HamperApp Technologies Inc.

1642

Hans-Joachim Schneider GmbH

3444

Happy Nest LLC

1744

Healthcare Laundry Accreditation Council

1541

Heat Seal

4111

Pre-packaged hot water solutions.

On-demand laundry service.

Laundry and drycleaning supplies, including hangers.

Automated assembly systems, heat-seal machines, automated uniform-delivery systems and automated coat-check systems.

Pickup and delivery laundry service.

GE Appliances, a Haier Company

1144

Gemu Valves

4339

Commercial laundry equipment.

George Courey Inc.

944

Bedding, linens and textiles for hospitality, healthcare and other markets.

Non-profit organization formed to inspect and accredit laundries processing reusable textiles for hospitals, nursing homes and other healthcare facilities.

Laundry wrappers and bundlers.

HID Global

Girbau North 2106, 2112, 2118 America (Continental)

Wide variety of equipment and systems for vended, on-premise commercial, multi-housing, industrial and textile care laundries.

Golden Star Inc.

3602

Drain troughs, lint interceptors and related products.

—— G —— G.S. Manufacturing

Gottcha-Covered LLC

Gurtler Industries Inc.

Poly bag and film solutions for hospital, commercial, and clean room laundry operations.

Valves, and measurement and control systems.

Felins Inc.

Tying, shrink-wrapping and banding machines and systems.

Boilers and related equipment/systems.

4331

Production management system for laundry operations.

Laundry equipment.

Foster-Stephens Inc.

Garment and textile restoration for the insurance industry.

Gotli Labs AG

1204

Mops and textile cleaning systems.

RFID identification and sensing technology.

413

High Mark Manufacturing Inc.

1910

Hoffman Mint

1336

Coin laundry bulkheads, drain troughs and furniture.

Laundry tokens.

www.americancoinop.com

EXHIBITORS Hohenstein Institute America Textile testing, evaluation and certification.

Hot Water Products

2022 407

Infinity Massage Chairs

4148

Italclean Srl

4220

4310

Innovative Management Designs

2556

Itsumi USA Inc.

3736

Water heaters and related products.

Hunt Textiles

Institutional towels, sheets, table linen, aprons, microfiber towels, and dry/wet mops.

Hurst Boiler

653

417

Steam and hot water boiler systems.

Hydro Systems Co.

Chemical dispensing and dosing solutions, including equipment, software and services.

3648

Galvanized wire hangers.

www.americancoinop.com

RFID tracking systems.

Inox Milton Inc.

Manufacturing of stainless steel and aluminum products.

502

4236

Insight Facilities Management Inc.

4012

International Silicon Trading Inc.

3765

Isuzu Commercial Truck of America

1350

Commercial facility maintenance services.

Trucks.

Drycleaning and laundry equipment.

Shirt finishing equipment.

—— J —— J.P. Equipment Inc.

1418

Industrial laundry equipment sales.

JENSEN USA Inc.

506

Washing equipment, finishing systems, material-handling systems, and system software and process technology.

JLT Co. Ltd.

Drycleaning and laundry pads.

—— I —— Indy Hanger & Supply

Massage chairs.

4242

JS Fiber Co. Inc.

429

Jupiter Coverage

3654

Hospitality and healthcare bedding.

Insurance services.

JULY 2022

AMERICAN COIN-OP 27

EXHIBITORS

2022

—— K —— Kaeser Compressors Inc.

Compressed-air equipment.

2452 806

Washing, finishing and uniform processing systems; conveyor systems; production management software.

Water heaters, heat reclaimers, water recovery/reuse systems and water treatment systems.

1853

401

Textile dyeing products.

KioSoft Technologies LLC

1412

Kleen-Rite Inc./KR Products

3844

Payment technology for laundromats and route laundries.

Kleen-Tex USA LLC

544

Commercial and industrial mats.

KLOPP: Money Handling Equipment

Laundrylux

2254 2502, 2544

North American supplier of Electrolux and Wascomat commercial laundry equipment.

LaundryPass

Card payment/management system for Laundromats.

Keycolour Inc.

Solvent filter/purifier system.

3448

Vending payments and credit card processing.

Laundry Vending Products

Kannegiesser ETECH

Kemco Systems

The Laundry Boss

4137

Coin counters, sorters and wrapper crimpers.

1356

528

Continuous-batch washers, washer-extractors, dryers, flatwork feeders, ironers, folders, stackers, material-handling equipment, and other equipment.

3364

Chemical dispensing solutions and data analytics for the cleaning and hygiene industry.

LCT-Textilligence

4232

Garment distribution and wardrobe system using RFID technology.

Leebaw Manufacturing

3510

Kreussler Inc.

3136

Laundry, drycleaning and wetcleaning chemicals and detergents.

Material-handling carts, garment carts, shelving units, lift tables and other products.

KSE Suppliers

3808

Leonard Automatics

Institutional linen supplier.

—— L —— Lapauw USA

1044

Flatwork finishing equipment, washer-extractors, garment finishing tunnels, cart washers, and more.

Lattner Boiler Co.

Fuel-fired and electric boilers for dry cleaning and other industrial applications.

3606

2256

Laundroworks

3812

Linen inventory management software platform.

28

AMERICAN COIN-OP JULY 2022

3744

1538

Linentech

1340

Low Cost Manufacturing

523

OEM and generic parts for coin-op and commercial washers and dryers.

Luetzow Poly

4048

Mamute USA LLC

3838

Marina Textiles Inc.

4144

MARUSO USA Inc.

3756

Material Flow Systems LLC

3928

Maxi-Press Elastomeric Inc.

3938

Maxon Lift Corp.

2145

Mayfield Group

4210

Maywood Furniture Corp.

Industrial washers, dryers, ironers and folders.

Institutional linens for hotels, hospitals and other institutions.

Plastic hangers for dry cleaners.

Material-handling systems, including rail systems, conveyors and trolleys.

Membranes for water extraction presses, and ironer supplies.

Truck and trailer liftgates.

Medline Industries LP

LinenMaster LLC

Linen management software.

M+A Matting

411

Laundry tables and other furniture.

3244

Commercial washers and dryers.

3944

Wire garment hangers and paper products for drycleaning and textile rental industries.

Advertising services for retail fabricare.

LG Electronics

Commercial laundry management software.

Laundris™ Digital Inventory Management

Payment and management technology for vended laundries.

Garment finishing, small-piece stacking, cart washing, pressing and other equipment.

M&B Hangers

Mats.

Lavatec Laundry Technology Inc.

Lavo Solutions LLC

—— M ——

3410

Plastic polyethylene garment bags, laundry and drycleaning bags, and other products.

1051

Broad spectrum of healthcare textiles and other healthcare products.

Meese Inc.

Bulk linen and laundry carts.

Memories Gown Preservation

408 4332

Environmentally friendly wholesale gown cleaning, preservation, and pre-paid shipping.

Messe Frankfurt

Trade fair, congress and event organizer.

Metalprogetti

Automated systems for moving, handling, sorting and dispensing hanging and folded garments.

900

2328

www.americancoinop.com

EXHIBITORS MEVO Metzler GmbH

Wire hangers, and drycleaning and laundry products.

2022 3912

Micross Automation Systems

423

Commercial laundry tracking software and systems.

Miele Inc.

3544

Miller Bags Company

3660

Milliken & Company

431

Laundry care equipment and products.

Infection control plastic laundry bags.

Fabrics for tablecloths, napkins, placemats, aprons and tableskirts; dust control products; industrial and specialty textiles.

MIP Inc.

Reusable healthcare products, including bed linens, underpads, carts, bags, etc.

Miura America Co. Ltd.

Steam, hot water and modular boiler systems.

Mobile Computing Corp. Inc. (MCC)

—— N —— National Cleaners Association

3854

Trade association for professional garment/fabric cleaners and suppliers.

National Combustion Co. Inc.

1851

Commercial water-heating systems.

Navien Inc.

439

Tankless water heaters and boilers.

Is your water heating system BULLETPROOF? Protect your investment with our Indirect Companion— the Bulletproof System! It lasts up to three times longer than conventional self-contained heaters and tankless/ on-demand heaters!

1838

e us!

e Come s

09

#20 Booth

3406

509

SHOW CLEAN ta Atlan

What can I put in my facility that will give me the lowest lifecycle cost?

Software for linen and textile delivery optimization.

Monarch Brands

2855

Monarch Coin & Security

2255

Wholesalers and manufacturers of microfiber, commercial linen, institutional towels and wiper rags.

THE BULLETPROOF SYSTEM!

Coin/token chutes, money boxes, locks and keys for coin laundry machines; bathroom locks.

This hybrid system is comprised of a high efficiency heater with a 316 Ti stainless steel tank and coil(s) inside.

Morito Scovill Americas

2056

• Tank is made of one of the highest grades of stainless steel available—no anode rods to replace, rust-free, corrosion resistant and unlike glass-lined steel tanks, no lining to fail!

Mountain Electronics Inc.

2755

• Our indirect design eliminates scaling and other factors that contribute to premature failure of a conventional water heating system over time, your operating costs are considerably less—with system operating efficiencies up to 93%—so your hot water operating expense will be less than ever!

Mr Jeff

2352

Fasteners for apparel and industrial applications, as well as attaching machine equipment.

Circuit board repair for commercial laundry equipment.

Call 1.800.968.5530 for details.

Home-delivery laundry franchising.

www.hamiltonengineering.com

www.americancoinop.com

JULY 2022

AMERICAN COIN-OP 29

EXHIBITORS

2022

Nayax LLC

Point of sale and cashless payments.

1441

material-handling systems, and laundry computer networks.

Newhouse Specialty Co.

4064

Pepin Manufacturing Inc.

Specialty products for the laundry, drycleaning and garment manufacturing industries.

NIE Insurance

Insurance for dry cleaners and coin laundries.

Norchem Corp.

1916

Laundry chemicals; chemical dispensing systems; wastewater treatment and recycling systems; and system controllers and software.

NuMat Systems LLC

Mat repair and remanufacturing service.

R.W. Martin & Sons Inc.

2345

RealStar USA

3238

Reed Manufacturing Co.

4010

Reflective Apparel

4158

Rema Dri-Vac Corp.

3754

Renegade Brands

4054

Rennco

2051

Renzacci SPA Industria Lavatrici

3818

RFID-enabled sorting and tracking software and systems for the textile maintenance industry.

Rome Conveyors

3964

Prime Capital Funding

The Route Pros

4330

Lint rollers.

Phoenix Textile Corp.

4109

3204

—— 0 ——

agents and filtration products for laundry, wet cleaning and dry cleaning.

4138 504

Terry products, blankets, bedding, uniforms, microfiber, window coverings, cubicle curtains, furnitures, and design services.

Pinnacle Textile Industries LLC

1512

Uniform manufacturer and distributor, including kitchen, linen, industrial and medical merchandise.

Plexus Industries

1641

Podab Group

1156

Pony SpA

3718

Commercial laundry bags.

Professional drying equipment.

Omni Apparel Inc.

Lab coats, butcher coats and aprons.

4245

Garment finishing and pressing equipment.

OMNI Solutions LLC

1408

Poseidon Textile Care Systems

3468

Onnera Group

2514

Positek RFID Inc.

3918

UV-based technologies for water, surface, and air treatment.

Equipment solutions for the restaurant and catering, laundry, and refrigeration applications industries.

—— P —— PAC Strapping Products

3865

Plastic strapping, steel strapping, strapping machines, strapping tools, and accessories.

Parker Boiler Co.

3464

Steam boilers, indirect-fired water heaters and related equipment.

PayRange Inc.

Mobile payment systems.

1944

Commercial grade wetcleaning equipment, parts and service.

Independent equipment and specialty finance company.

2856

—— Q —— Quietaire Cooling

Industrial fans and commercial ventilation equipment.

2656

—— R —— R & B Wire Products Inc.

2027

Merchant payment and processing.

Industrial laundry and linen transportation equipment and products, including carts and trucks.

Peach State Dryer Vents

1847

R.L. Williams Co.

Pellerin Milnor

2928

Paystri

649

Commercial and residential dryer and air duct services.

Washer-extractors, automated tunnel washing systems, dryers,

30

AMERICAN COIN-OP JULY 2022

Restroom products for the uniform, linen rental and dust control industries.

R.R. Street & Co. Inc.

Solvents, additives, stain removal

3955

Industrial laundry equipment, parts and service, Drycleaning machines.

Workwear and uniforms.

Reflective workwear.

Air vacuums, condensate tanks and fabricare industry equipment.

Laundry chemicals.

Laundry bagging and packaging equipment.

Drycleaning machines, washerextractors, dryers and wetcleaning machines.

Conveyors and other materialhandling systems.

Route growth/retention services.

Royal Basket Trucks Inc.

414

Royal Blue Textiles

445

Carts, trucks and containers.

Bedding, terry products and patient apparel.

Rumby

3832

Ryco Conveyors Inc.

3965

On-demand laundry and drycleaning service.

Design, sales and installation of material-handling systems.

—— S —— San-Ai Industries Inc.

1212

Finishing equipment products.

2102

www.americancoinop.com

EXHIBITORS Sanitone by Fabritec

2022 3202

Professional drycleaning detergents, wetcleaning soaps and spotting chemicals as well as restoration and shirt laundry products.

Sankosha USA Inc.

Garment-pressing equipment and bagging machines.

3416

Sea-lion America/ Jiangsu Sea-lion

1712

SEITZ, The Fresher Company Inc.

3264

Industrial laundry machinery.

Dosing and control systems.

www.americancoinop.com

1628

SMC Corp. of America

1801

Shahab Textiles

1540

SMRT Systems

3655

Sigma Garment Films

3605

SNA Manufacturing LLC

3560

Sigmatex-Lanier

1208

Softrol Systems Inc.

2128

SonicAire

4238

Southwest Laundry Equipment

3503

Laundry payment systems.

Towels, hospital wear, bed linen, garments, and other textiles.

Garment film and flexible packaging.

Wide range of textile products for the textile rental, healthcare and hospitality industries.

Simple Laundry Solutions LLC

Complete line of laundry and drycleaning chemicals.

SEKO Dosing Systems Corp. USA

Setomatic Systems - SpyderWash

3516

Industrial laundry equipment; water treatment and recycling; resource conservation.

Sintex Sales USA Inc.

951

1952

Textile manufacturer for hospitality, commercial laundry, healthcare, and airline industries.

Automated control technology.

Drycleaning software.

Foam hanger covers and shoulder guards.

System controls and management information solutions for the automation of industrial uniform and textile laundry facilities.

Cleaning and cooling fans for laundries and drycleaning plants.

Industrial and commercial laundry equipment supplier.

JULY 2022

AMERICAN COIN-OP 31

EXHIBITORS Spartan Chemical Co.

2022 2538

Cleaning and sanitation solutions for the industrial and institutional market.

Spindle

1218

SPOT Business Systems

1704

Operations management software for commercial laundries.

Computer software and systems for drycleaning operations management.

SRS Conveyors

Turn-key garment materialhandling solutions.

Standard Change-Makers Div. of RKU Standard Inc.

4113

2003

Unattended payment, exchange, dispense and change machines.

Standard Textile

Healthcare, hospitality and institutional textiles and apparel, and linen management services.

Storms Industries Inc.

Flatwork ironer textiles and supplies, cleaners and belting; sling bags; cart covers; filtration and dust-control products.

Streamline Solutions

1328

2456

2244

Solids interceptors, oil separators and chemical waste tanks.

Sumal S.L.U.

2250

3644

Roll and metal containers for industrial laundries and textile industry.

—— T —— Tamsan USA

1357

Tangerpay

4360

Screw compressors.

Cashless laundry payment systems.

Texas Automation Products Heat-sealing equipment and accessories.

32

AMERICAN COIN-OP JULY 2022

1610

850

Towel folders.

Textile Care Allied Trades Association

1028

Trade association representing manufacturers and distributors of laundry and drycleaning equipment and supplies.

TheLaundryList.com Inc.

1344

Used industrial laundry machinery; plant design and installation services; energy efficiency studies.

Thermal Engineering of Arizona

2050

Wastewater heat reclaimers, heatrecovery systems, shaker screens, water heaters, storage tanks, pumping systems, ceramic filtration systems and other products.

Thermopatch

Labeling, transfers and emblems on textiles.

Recyclable soiled-linen bags, laundry hamper stands, laundry supplies, medical supplies, medical cart covers, disposable cart liners and other products.

Striem

Texprofin

1403

Thomaston Mills

2450

Tingue

2238

Tjerlund Products

3864

TOLON USA

3254

Bed and bath linens for the hospitality, healthcare and institutional markets.

Laundry textiles, parts, supplies, remanufactured equipment, and rigging services for industrial laundries.

Draft, combustion air, and ventilation equipment and systems.

Washer-extractors, tumble dryers, ironers and towel folders.

Triad

Bill breakers and changers.

TRSA, the Association for Linen, Uniform & Facility Services

1338 828

—— U —— Leather care and wedding dress preservation.

3216

Unipress Corp.

3228

UniSec Div. of New York Machinery

3714

United Mineral & Chemical Corp.

2156

United Soybean Board

3711

United Textile Distribution

1304

United Wire Hanger/ UWH Industries

4251

Unitex International Inc.

3932

UNX Industries Inc.

4128

USTEK RFID

4060

Drycleaning machines.

Shirt-finishing machines, and laundry and drycleaning equipment.

Drycleaning machines.

Drycleaning solvent.

Information on soy-based products for laundering and dry cleaning.

Dust control products, table linen, bed linen, towels, hangers, aprons and other products.

Wire and plastic hangers and related paper products for the uniform rental, drycleaning and apparel industries.

Textiles and linens for healthcare, hospitality, commercial laundries and big box retailers.

Commercial laundry chemical products and dispensing systems.

Textile tracking using RFID.

Utilimaster

Trade association representing the textile services industry.

U.S. Leather & Lace Prestige Preservation

Union Drycleaning Products, USA

3302

Walk-in vans, truck bodies and up-fit services.

428

—— V —— Valmet

2200

Textiles and accessories for feeders, flatwork ironers and folders.

Vega Systems Group

Wide variety of laundry washing, flatwork, garment and handling equipment.

644

www.americancoinop.com

EXHIBITORS Vend-Rite Mfg. Co. Inc.

2022 1928

Soap venders, bag venders, snack/ drink venders, coin laundry signs, plastic laundry bags and drop-off bags.

Vending.com/Fawn Vendors

1950

Variety of textile products for institutional laundries, hospitality, healthcare, and government.

Point-of-sale system for Laundromats.

Washin’ Jax

Laundry agitators.

Wedding Gown Preservation Co. Gown preservation services.

425

4319

Welspun

3665

WesVic Systems

4028

wh Münzprüfer Dietmar Trenner GmbH

1845

Whirlpool Corporation Commercial Laundry

1544

Home textiles.

Automated counting and real-time performance feedback system.

—— W —— Wash-Dry-Fold POS

2001

Sewing machines and after-market products and services for the sewing industry.

Selection of snack, soda machines, hot beverages, cold/frozen food, and other vending machines.

Venus Group

Webb & Son Sewing Machine Sales Inc.

1846

3565

Electronic coin handling; cashless payment.

White Conveyors Inc.

3948

Workwear Outfitters

1508

WSI

2416

Automated garment-sorting, storage and retrieval systems.

Work apparel and footwear.

Wash-aisle chemistry, wastewater treatment, specialty chemicals, dispensing technology, and information systems.

—— Y —— Yamamoto North America

3144

Yancheng Dragon

3709

Washer-extractors and combo units for on-premises laundries.

Bed linen, table linen, workwear and occupational clothing.

Commercial washers, dryers and specialty products.

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www.acpowerco.com JULY 2022

AMERICAN COIN-OP 33

EDUCATION SESSIONS

2022

THERE’LL BE LOTS TO LEARN IN ATLANTA

R

oughly 30 hours of education sessions—included as part of the cost of Clean Show registration—will be spread throughout the event’s July 30-Aug. 2 run at the Georgia World Congress Center in Atlanta. Plus, there will be a handful of other special networking and service opportunities, including a couple before the exhibition begins.

“Classroom” sessions are scheduled during the first three days, both mornings and afternoons. Attendees are welcome to sit in on any they choose, regardless of industry segment or association affiliation.

Associations have also scheduled certain members-only events that may require additional registration. The schedule follows:

FRIDAY, JULY 29 ————

10 a.m.-2 p.m. — LaundryCares Foundation Free Laundry Day, several Atlanta area laundromats, presented by Coin Laundry Association (CLA).

This is an opportunity to volunteer at several Atlanta area laundromats. Volunteers are asked to consider making a $25 minimum donation to help defray event costs.

(Registration is required.)

5:30-7:30 p.m. — TRSA Welcome Reception, Chick-fil-A College Football Hall of Fame, 250 Marietta St. NW, presented by TRSA. Kick off your Clean Show experience during the TRSA Welcome Reception and enjoy “tailgating” with many linen, uniform, and facility services industry colleagues and full access to the Hall where you’ll hear stories, accomplishments, and traditions of the game’s greatest legends.

(This event is limited to TRSA members only, and registration is required.)

SATURDAY, JULY 30 ———

8-9 a.m. — The Next Generation of Laundromats, Rooms B302-305, presented

by CLA. 34

AMERICAN COIN-OP JULY 2022

A well-attended education session during Clean 2019 in New Orleans.

With laundromats being designated as an “essential business,” the industry is experiencing growth in attracting new people.

Many of these new owners come from other industries and bring expertise in technology, marketing and business acumen.

Attend this session to hear from the new generation of laundromat owners and learn some of the innovative ideas that they have applied to their businesses.

8-9 a.m. — Best Culture Wins, Room B314, presented by Drycleaning & Laundry Institute (DLI).

Workplace culture affects all aspects of your business and has never been as important as it is now. A positive culture will elevate productivity, decrease turnover, increase loyalty, and impact overall employee happiness. Designed to inspire action, this presentation will share experiences on what it takes to make or break a thriving culture.

8:15-9 a.m. — Laundry/Infection Prevention Forum, Room B308, presented by Association for Linen Management (ALM).

During this open conversation among notable infection preventionists and laundry managers representing cooperative, hospital-owned, and commercial laundry operations, you’ll hear the concerns and responses from these professionals as they address top concerns about textiles and their handling.

8:30-9:45 a.m. — State of the Linen, Uniform and Facility Services Industry, Room B312, presented by TRSA. Industry leaders from linen, uniform, and facility services industry serving uniform/ workwear, healthcare, restaurants/F&B, and hospitality/hotels discuss their recovery and opportunities for expanding services.

9-9:45 a.m. — Pardon the Interruption, Automation in Progress, Room B309, presented by ALM. When customer demand and labor

(Photo: Messe Frankfurt)

resources are not in sync, the only answer may be to increase automation. But, how do you do it and keep the operation going, so that your customers get the textiles they need for their patients and guests? Hear case studies and implementation plans that enable you to maintain operations, customers and employees.

9-10 a.m. — Leveraging Community Engagement for Social Impact and Profit: Laundromats Doing Well by Doing Good, Rooms B302-305, presented by CLA. Laundromats have a unique reach into under-resourced communities and can upcycle their facilities with dedicated learning spaces and by hosting free laundry day events among other initiatives. LaundryCares Foundation (LCF) features many success stories that bring business owners and their communities together to impact families.

This program will focus on how laundromats can connect with their communities to benefit local residents and increase profitability through initiatives of the LCF.

9-10 a.m. — Self-Service Technology is Here, Room B315, presented by DLI. Automated self-servicing kiosks for garment pickup and drop-off can let you serve more customers with fewer employees.

This session offers insight on how one drycleaning business is reimagining the customer service experience by increasing automation and convenience while decreasing employees and labor costs.

Noon-1:30 p.m. — Hygienically Clean and Clean Green Certification Lunch, Room B311, presented by TRSA. Learn more about TRSA’s facility, company and individual certification programs, including Hygienically Clean, Clean Green and Certified Professional Laundry Manager (CPLM), as well as new Health & Safety and Certified Laundry Maintenance Manager (CLMM) programs.

Gain insight into the inspection process, www.americancoinop.com

Noon-2 p.m. — LaundryCares Foundation Luncheon, Rooms B302-305, presented by CLA. Over a free lunch, enjoy this chance to find specific ways to connect to your community, learn customer social responsibility, and hear testimonials from owner-operators who have experienced these opportunities firsthand. (Registration is required.)

2-4 p.m. — ALM Member Social, Booth 1036, presented by ALM. Free social for ALM members on the exhibit hall floor.

2-3 p.m. — Attracting & Managing the New Generation of Workforce, Exhibit Floor Classroom (Booth 320), general session.

Exploring ways to motivate, retain and attract the best people. Staffing continues to be problematic. Learn effective strategies to build your team.

3:30-4:30 p.m. — Where to Start? Tips for Entering the Commercial Laundry Industry, Exhibit Floor Classroom (Booth 320), general session.

www.americancoinop.com

Have you ever thought about what it would take to enter the commercial linen and uniform rental market? There are pros, but also cons that come along with tackling a market you’re unfamiliar with. Hear from industry experts from CLA, DLI and TRSA on the best place to start this type of transition, how the industry works, and what competition already exists, to determine if it’s the right move for you.

5-6 p.m. — Hospitality Reception, Rooms B401-402, presented by CLA. Free reception.

5:30-7:30 p.m. — DLI-TCATA Membership Reception, Marriott Marquis, 265 Peachtree Center Ave. NE, presented by DLI and TCATA. This event is for DLI and Textile Care Allied Trades Association members only.

SUNDAY, JULY 31 ————

7:30-8:30 a.m. — Global Linen, Uniform/ Workwear & Facility Services Breakfast, Room B311, presented by TRSA. A TRSA members-only breakfast with executives from commercial laundries and suppliers (registration is required).

8-9 a.m. — Everything You Need to Know About Your First Laundromat – and More!,

Rooms B302-305, presented by CLA. This session is for potential owners and will cover everything you need to know to get started. From site selection to financing to closing the deal, this session will guide you through basics of starting a self-service laundry. Experienced owners will share their tips on what to do and more importantly, what not to do, to start off right.

8-10 a.m. — 12 Profit Activators: Guaranteed to Create an Immediate Cash Flow Surge, Room B314, presented by DLI. If taking your business to the next level is your goal, then you don’t want to miss this session. First, a marketing expert will present 12 activators proven to grow your business.

Then, a panel of dry cleaners will discuss how they implemented these activators and the success they ultimately achieved.

8:15-9 a.m. — Proven Strategies to Combat Hourly Labor Shortages, Room B308, presented by ALM. A poll released in December 2021 by the U.S. Chamber of Commerce indicated the worker shortage is unlikely to ease up anytime soon. Have you sharpened your strategies to explore new markets for workers, and doubled down on addressing

▼

Quality Assurance manuals, and leveraging the value for a competitive advantage, especially with increased focus on hygiene and environmental sustainability, and employee training and retention.

JULY 2022

AMERICAN COIN-OP 35

barriers to employment? Recruiting expert Robin McCord shares strategies that have been successful in manufacturing, healthcare, and the professional cleaning industry.

8:30-10 a.m. — Global National Association Initiatives, Room B312, presented by TRSA. A panel discussion of linen, uniform, and facility services national association CEOs offering updates on ongoing initiatives on circular economy and net-zero, commercial vs. home laundering, and research, as well as promotional activities and regulatory updates. Sponsored by Deutscher Textilreinigungs-Verband (DTV-Germany), European Textile Services Association (ETSA), Textile Services Association (TSAUK), and TRSA.

9-9:45 a.m. — The CDC Perspective on Textile Care Services, Room B309, presented

by ALM. Meet Janet Glowicz, Ph.D., RN, CIC, FAPIC, Infection Preventionist, CDC Division of Healthcare Quality Promotion, the CDC’s newest in-house expert on healthcare textiles, and hear first-hand her concerns and initiatives related to laundry processing and operations, and linen handling and management.

9-10 a.m. — Tips and Tools for Evaluating New Laundromat Technology, Rooms B302305, presented by CLA. With so many different systems available for laundromat management, accepting payments, point-of-sale software for WDF and pickup and delivery, accounting, and more, it can be overwhelming to select the right system for your business. In this session, you’ll receive tips on what features to look at when evaluating systems, such as the technical and functional requirements, client references, support and training provided, and, of course, price. You will leave this session with tools you need to evaluate your next technology purchase.

11 a.m.-3 p.m. — ALM Give Back Event, Booth 1036, presented by ALM. The association is partnering with America’s VetDogs to raise funds to provide trained support dogs for veterans. Meet Joe Worley and Galaxie, as well as some of the pups-in-training, and show your support.

Noon-2 p.m. — Women’s Luncheon with Keynote Speaker Fawn Germer, Room B405, presented by CLA. What you say and how you say it is everything as a woman in a male-dominated

industry, so here’s a crash course in power with best-selling author and leading podcaster Fawn Germer. In this CLA members-only event (registration is required), learn how to strike a power pose and add firepower to your language so you can be effective and real. She’ll show you how to use your body to convey confidence and power, handle interruptions, protect your ideas from being stolen, and surround yourself with the support team that helps you grow your strength.

Noon-2 p.m. — Global Linen, Uniform/ Workwear, and Facility Services Industry Recovery, Trends and Expansion, Room B312, presented by TRSA. Learn how the global linen, uniform, and facility services industry recovered from the pandemic and lessons learned, as well as opportunities for expanding business. Gain insight into how organizations are leveraging increased interest in hygiene, and environmental and supply chain sustainability, to differentiate and grow their customer base.

Panelists will discuss employee recruitment retention, environmental social and governance (ESG) efforts, and how building brand reputation contributes to growth.

Understand principles that limit and facili-

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AMERICAN COIN-OP JULY 2022

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tate revenue-generation and cost-control strategies as panelists present short profiles of the industry in various geographic markets and the impact of supply concentration (chain vs. independent laundries), demographics (population, workforce), economic mix by industry (product- vs. service-producing) and supply costs.

2-3 p.m. — Economy – Are We Ever Going to See Normal?, Exhibit Floor Classroom (Booth 320), general session.

It has been obvious enough that 2020 and 2021 were years of unprecedented turmoil. Thus far 2022 has not been exactly stable. Halfway through the year, where does your business stand? Are consumers going back to their old habits or have these behaviors changed forever? Are the new patterns bad or good for the industry — or maybe a little of both? Chris Keuhl, Armada Business Intelligence, has the answers to these and other questions.

3:30-4:30 p.m. — Global Session Panel, Exhibit Floor Classroom (Booth 320), general session.

7-10 p.m. — CLA Dinner Event: Sea of Possibilities, Georgia Aquarium, 225 Baker St. NW.

Tickets are required for this CLA members-only event.

MONDAY, AUGUST 1 ———

7-8:30 a.m. — Women in Textile Services & DE&I Breakfast, Room B311, presented by TRSA. A diverse workforce is a reflection of a changing world and marketplace. Coretha M. Rushing, SHRN-SCP, Society of Human Resource Management, will provide tips and resources on how to foster a diverse and inclusive workplace in our constantly changing environment. (Registration required for this TRSA members-only event.)

8-8:30 a.m. — CLA Annual Meeting, Rooms B302-305, presented by CLA. Association President and CEO Brian Wallace will share an annual report of association activities and provide an update on strategic initiatives and plans for the future.

(For CLA members only.)

8-9 a.m. — Marketing Through Your POS, Room B314, presented by DLI. Are you using your point-of-sale system to its full potential? Your POS may provide valuable data about customer experiences, preferred services, and spending habits.

This information can then be used to build

targeted messages to boost repeat purchases and additional spending. Hear experts share ways to use this powerful tool to create personalized interaction with customers and increase revenue.

8:15-9 a.m. — Building a Business on Culture, Room B308, presented by ALM. Does your company culture create an environment that not only attracts employees but also customers? ImageFIRST has built their company with a purpose, “positively impacting lives of our associates, our community, our customers, and their patients.”

A culture based on caring, and it all starts with putting their associates first, is a driver in ImageFIRST’s steady growth. ImageFIRST Executive Vice President Jay Juffre will offer a glimpse of how his company’s culture and purpose has driven business development.

8:30-10 a.m. — Maximizing Your Laundromat’s WDF and Pickup & Delivery Business, Room B302-305, presented by CLA. Many store owners have taken their selfservice laundromat to the next level by adding wash/dry/fold and pickup and delivery services. And those who’ve offered these (continued on page 43)

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AMERICAN COIN-OP 37

The 3,800-square-foot Monroe Express Laundry Center, Monroe, North Carolina, opened in 2020 during the height of the COVID-19 pandemic. (Photos: Girbau North America)

Real Estate Developers Embrace Laundry Business

by Haley Jorgensen

R

remove more moisture during extract when compared with slowerextract, hard-mount machines (100-200 G-force), and as a result, cut resulting dry time by up to 50%, the manufacturer says. This time savings makes it possible for customers to complete multiple laundry loads in less than 60 minutes.

“The process is very quick,” Mekell adds. “Our customers say they spend twice as much time at our competitors’ stores because their machines don’t extract water as efficiently.”

Because customers are in and out quickly at Monroe Express Laundry Center, this helps prevent bottlenecks during busy hours.

And, from the store owners’ perspective, dryers run less often, which conserves costly natural gas.

The laundry is all about making life simpler and more pleasant

eal estate developers Ben and Mekell Joffs recently invested in a high-speed vended laundry in Monroe, North Carolina.

The 3,800-square-foot Monroe Express Laundry Center, which opened in 2020 during the height of the COVID-19 pandemic, broke even in five months, according to the Joffses, and now averages greater than 4.5 turns per day — way ahead of projections.

“Real estate is cyclical, so we wanted to invest in a business with a predictable income,” says Ben. “The Express Laundry Center® brand gives us all the tools and support we need, without being a franchise.”

With help from full-service laundry equipment distributor T&L Equipment Co., in Charlotte, N.C., the Joffses found a location, and soon after, opened the facility.

“T&L Equipment was invaluable,” says Ben. “They put together a demographic study, revenue projection, competitive analysis, financing paperwork, as well as installed the equipment and continue to provide ongoing service. I wouldn’t do it on my own without them.”

At the fully attended laundry, customers enjoy a safe, clean environment with free Wi-Fi, high-speed Continental Girbau ExpressWash® Washers and ExpressDry® Dryers, flatscreen TVs, a children’s reading center, and the ability to pay their way. The icing on the cake? A 60-minute wash/dry/fold.

The ExpressWash Washers — in capacities of 20, 40, 60 and 80 pounds — are freestanding machines The fully attended laundry offers free Wi-Fi, high-speed Continental Girbau ExpressWash® Washers and that reach high-extract speeds up to 400 G-force. They ExpressDry® Dryers, flatscreen TVs, a children’s reading center, and multiple vend payment options.

38

AMERICAN COIN-OP JULY 2022

www.americancoinop.com

REFINANCE TO A FIXED-RATE LOAN Real estate developers Ben and Mekell Joffs say owning and operating a self-service laundry has been a “fun learning experience for us and our kids.” for the customer, according to the Joffses. Attendants maintain a tight ship and clean machines after every load, the owners say.

They also work closely with customers on how to use equipment and the store’s CCI FasCard payment system. Monroe Express Laundry Center allows customers to pay using coins, credit/debit, Google Pay, Apple Pay and the FasCard loyalty card.

“For every 20 bucks spent, customers get $2 added to their loyalty card,” says Ben. “Every cent is tracked using the FasCard system so it’s really simple and quick to refund customers if needed. There’s also an app where customers at home can track when machines become available.”

As an added convenience, self-service customers are encouraged to customize the wash process using the ProfitPlus® Control, which is standard on all Continental washers. The control brings more washing options and cycle features to the customer, with four primary cycle options (Hot, Warm, Superwash and Cold) and optional “Extra” cycles (including Extra Wash, Extra Rinse and/ or Extra Spin). Each time a customer selects an “Extra,” the total vend price increases, helping build store revenue. Overall, customers do this 10% of the time and are charged an additional 25-50 cents depending on washer size.

“Most people choose an Extra Wash, but others who are sensitive to detergents often choose an Extra Rinse,” says Mekell.

Appealing to its entire demographic, Monroe Express Laundry Center also offers full-service wash/dry/fold for residential and commercial accounts. This side of the business makes up 8-10% of revenue but is growing, according to the owners.

Meanwhile, the store’s highly efficient laundry equipment, LED lighting, HVAC system and water heater combine for low utility costs that make up just 15-18% of gross revenue. Not bad when the national average, according to a recent Coin Laundry Association survey, is 24%.

“It’s been a fun learning experience for us and our kids,” Mekell says of the new family business. “Our customers love it and we love making their lives easier.”

Haley Jorgensen is a freelance writer operating from her business, Public Image, in Green Lake, Wisconsin. www.americancoinop.com

If you have a floating-rate Years loan, your monthly equipment Celebrating 25 payments may be about to increase.

Gain control by refinancing to a fixed-rate loan from Eastern Funding.

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JULY 2022

AMERICAN COIN-OP 39

POINTERS FROM PAULIE B

FINDING BALANCE BETWEEN WORK AND HOME S

Paul Russo

ome mat owners have a strong network of people they trust to help with running their mats. Either family, a good partner, or a great manager. This column is for those who don’t have people who can fill in to help.

There is a natural conflict of time between work and home, whether you want to get ahead in a career, or you want to get ahead with a small business.

Simply put, getting ahead in our society requires sacrifices of your personal time. Being on top of your game requires even more sacrifice. After all, your competitors are also trying to get ahead, sometimes at your expense.

So where does one draw the line between work and home? Ask yourself, what keeps pulling you back to your mat? (For me, it was mostly collecting the money, and emergency calls.)

How do you deal with technically being “on call” 24/7, yet still have time for fun and family? What if you get sick, need an operation, or simply want to go on vacation? How do you find balance? It’s a personal

choice. As the owner, you can tailor your time to suit your needs as long as you don’t risk neglecting your mat.

Starting out, expect to spend more time at your mat.

After you’ve gained experience, you can loosen the reins and have more personal time.

There were times when I had visited my mats for the day and was just about to sit down for dinner when an emergency cropped up. The call was rarely good news.

It could have been flooding, a fire, loss of a utility, an armed robbery, or something far less dramatic such as a jammed change machine. I never appreciated the earlymorning phone call from police saying that my mat had been broken into, or from a fire captain getting me out of bed because there were some stores burning and my mat was near one of them!

I had no one to help me. No one in my family, and no partners. I had managers for a few years but found it hard to find a great manager I could trust with the keys to the machines. So I dealt with every emergency myself.

Going on vacation was hard for me; I’m reminded of the TV repairman whose store was next to mine and had to leave his family vacationing in Spain to return to New York City after a break-in.

CRISIS EVENTS, AND WEIGHING PROS AND CONS

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AMERICAN COIN-OP JULY 2022

What’s a “crisis event,” you say? It’s an unplanned event that essentially shuts your mat down. For instance, any utility interruption, surprise inspection, serious crime, a fire, flood, or serious customer fight.

Some crises can be minimized, but some can’t. For instance, when you build your mat, it’s best to have your own utility access to the street if you can, rather than having your mat branched off your shopping center.

If it’s the latter, then you risk getting shut down whenever anything goes seriously wrong with any other tenant’s utilities.

The very nature of laundromats is that they contain lots of equipment. This equipment can fail. If your mat has a total of 100 machines, there are bound to be machines failing frequently. You don’t worry if one of your 20-pound washers goes down on a Tuesday, but you might worry a lot more if your change machine www.americancoinop.com

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If you have employees, there’s always a risk of them quitting, stealing, or causing an issue that requires your immediate attention, such as a confrontation with a customer. Pray that the street your mat is on doesn’t get shut down for a protracted repaving project.

However, there are ways to handle some of these stresses.

FREE UP TIME FOR PEACE OF MIND Here are some things you can do that will help reduce the amount of time working on your store after you’ve “clocked out”: • Keep on hand a good supply of parts, especially for important equipment like change machines.

• Keep all lint out of your mat’s dryers to help avoid fires.

• Keep your security up to date. Cameras are great, so make sure you have enough, and that your security system is top-notch and can’t be disabled if someone cuts your phone or cable lines.

• Hire and keep good employees. They are your greatest asset, so treat them well to minimize problems and turnover.

• Keep an extra change machine/VTM. Expensive, yes, but a little redundancy never hurt anyone.

• Keep a safe on-site. If you have a combination safe, you can give a trusted employee the combo over the phone in an emergency, then change it afterward. For a key lock safe, secretly stash a key in a well-hidden spot and tell your manager where it is when needed.

• Hire a good drain mechanic and have them clean your drain lines on a schedule. (For me, having all the drains cleaned out just once a year stopped all my drain backups!)

• Keep as much information and as many “tools” on your smartphone as possible so you can manage your mat from a cruise ship, if necessary.

• Keep an emergency manual. Before you do something like take vacation

▼

goes down on a Saturday!

Let’s look at some pros and cons of mat ownership related to demands on time: Pros: Mats offer the owner a higher-thanaverage ability to operate when the owner is absent at least part of the time.

Mat owners have less need for employee labor (which requires oversight).

Mat owners deal with hardly any inventory. While other retail stores scramble for supplies and products made scarce due to today’s supply-chain issues, mats are mostly supplied by utilities that have so far been immune to supply issues (if not rising prices).

Some mats—usually found in low-crime areas—are operated fully absentee.

Cons: Problems can come up at any time. There is no way around this. The mat is always there, whether you are there or not. It’s a public cash business that’s always a target for criminals. Being the owner of a cash business makes you a juicy target as well.

Mats are always at risk for interruptions.

JULY 2022

AMERICAN COIN-OP 41

POINTERS FROM PAULIE B for three weeks, prepare a manual that details instructions for your designee to keep your mat running while you’re gone. Make them either virtual or in book form. (All of my mats had such a manual. Employees could always call me but the manual helped blunt the need for emergency calls while I was away.)

• Always reward the person or persons—manager, attendant, family member, or good friend—whenever they take care of your mat in your absence.

DON’T ‘BRING’ CRIME HOME Try to buy or build your mats not too far from your home. Obviously, as the owner of a cash business, you don’t want to put yourself or your family in danger, so you don’t want to locate it too close, either.

I never let anyone know my home address, and I always took a convoluted way home from the stores to avoid be tracked and robbed in my driveway. I kept my work car in my garage, never on the street (in the event a person with bad intent somehow found out what street I lived on).

I even blocked out my garage windows.

As for collecting while you’re on vacation, that’s your call. For me, years ago when I was running three mats before computerization, I decided to give a trusted

employee the keys to my coin boxes and change machines — along with a nice raise to make her value the job enough to not do anything stupid. But I still had to find a way to verify I was getting all the money.

I could buy impulse counters for my washers, where a digit would register with each push of a coin slide, or wire a hair switch to an impulse meter to also count each coin that sent a pulse.

There was nothing on the market at the time to validate how much money was dropped into dryer coin boxes. One day driving to work, the light bulb in my brain popped on: “Maybe I can measure the time each dryer is on in between collections.”

So I bought small 110-volt-hour meters and wired them to come on whenever the dryer came on. Easy, and it worked! It required some simple math, but wasn’t that hard. The hard part was reading all the meters. Eventually, we did meter readings every two months.

All my people had already passed a psychological honesty and integrity test before working for me, which gave me a nice pool to pick from. The woman I chose had already proven herself many times by returning money and/or property to customers. She was even known for picking coins up off the floor and putting them in the register.

On the flip side, it’s said that longtime

(Photo: © Jirsak/Depositphotos) 42

AMERICAN COIN-OP JULY 2022

employees can screw you the most because they know all your weaknesses. And you can turn a borderline honest employee into a cash skimmer with just a couple offthe-cuff remarks that the worker may find insulting.

But I had a lot of employees who were very trustworthy. “How do you know?” you ask. I would send in friends at different times to do their laundry, observe my crew’s behavior, and report to me. I couldn’t be there all the time, but I had ways of gathering intelligence. Sometimes, a customer would pull me aside with a comment about an employee. Years later, surveillance cameras helped me out.

This collection job required my most honest employee, but even at that, I made sure they had no other jobs of trust, such as being a manager. My managers had no access to the coin boxes. You don’t want to put all your trust in just one person.

PARTING THOUGHTS When you need to be away from your store for whatever reason, you could try making a deal with another mat owner to fill in. I never tried that; I thought there were too many risks. But it might make sense for some owners. I had a good relationship with one of my direct competitors.

He once had five mats, then sold them all and decided to do tub bearing jobs. He helped me out with repairs on a few occasions.

And you could ask your distributor to be on call while you’re away.

At some point, you need to take time off, either a weekend or a longer vacation.

People need to be refreshed, which helps performance.

If you can’t get away—and even if you can—consider joining a gym to de-stress and stay young. Consider taking a nice yoga class to refresh both mind and body. After all, you want to stay healthy and vibrant so you can enjoy life at home, as well as be better prepared for the stresses that come with owning a laundromat.

Paul Russo owned and operated multiple Laundromats in New York City for more than 40 years before retiring in 2018.

You’re welcome to direct any questions or comments for Russo to Editor Bruce Beggs at bbeggs@atmags.com. www.americancoinop.com

(continued from page 37)

sented by ALM.

services in the past are raising the bar. This next-level session will feature expert advice for reaching new heights in your WDF business: digital marketing, production, employee training, commercial vehicles, order packaging and more! Experts in the WDF and PU/D business will share their best practices for adding efficiencies to your operations and maximizing your profits.

Sometimes it is necessary to focus on your key customers and weed out, or decline, business opportunities for the ones that strain resources, don’t meet your business objectives, or that create challenges and difficulty for your staff and operations.

Learn how to identify who to let go and feel comfortable having those difficult conversations while at the same time maintaining your image in the industry.

8:30-10 a.m. — Legal Issues: Contracts, Labor Law and Other Legal Trends, Room B312, presented by TRSA.

9-10 a.m. — CINET PTC Global Best Practices Program, Room B315, presented by DLI.

This session will provide participants with current information regarding legal issues in the linen, uniform and facility services, including analysis of recent court rulings, and state rules/regulations. Gain insight into the most common legal issues, and avoiding and handling the latest contract, labor law and other legal trends impacting your business. Learn how you can help ensure your organization is protecting its assets, employees, customers, and others.

Over 150 companies worldwide are expected to participate in the program, but only the best 50 companies will be invited by an independent international jury to do a presentation for the international esteemed. Awards will be presented in the Retail Textile Cleaning, Retail Textile Cleaning BIG and Industrial Textile Service categories.

At Clean, CINET will present a selection of the last edition’s participants, and discuss new global trends in retail textile cleaning as well as a variety of promising, innovative initiatives of PTC companies.

9-9:45 a.m. — Rejecting Business Opportunities: When It Makes Sense to Say Goodbye or No Thanks, Room B309, pre-

Noon-2 p.m. — Secrets to Chick-fil-A Hiring & Training for Exceptional Customer Service, Room B311, presented by TRSA. Chick-fil-A is the highest-ranked U.S. fast-food restaurant in customer service and the fourth most-inspiring company, according to Forbes. Hear an actual franchise owner explain how they hire and train exceptional employees who are willing to give their best every day when they come to work.

2-3 p.m. — Human Resources Strategy, Exhibit Floor Classroom (Booth 320).

Times are changing and so are employee expectations. Attracting and retaining new talent is exceedingly more challenging in today’s environment. Now is the time to rethink how you connect and engage with current and future employees. In this presentation, Seay Management Consultants, a human resources specialist firm, will discuss how to address the staffing shortage, which benefits employees desire and why, policy changes essential to retaining employees, and more.

5-6 p.m. — Hospitality Reception, Rooms B401-402, presented by CLA. Free reception.

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NEWSMAKERS WHIRLPOOL CORP. MAKES NEW LEADERSHIP APPOINTMENTS Whirlpool Corporation recently appointed two new leadership members to its Commercial Laundry organization, the company reports.

Dave Stimac has transitioned from general manager of Commercial Laundry to senior director, Supply Chain Strategy & Operations, within Whirlpool, where he will lead and drive transformational strategy and optimization across all Supply Chain and Logistics functions.

Stimac began his career with Whirlpool Stimac in Supply Chain in 2006. After leading different functions and having considerable experience in Product Marketing, Manufacturing, Engineering and Consumer Services over 14 years, he returns to the Supply Chain organization.

Succeeding him is Jason Mathew, who assumes leadership of the Whirlpool Corporation Commercial Laundry business.

He has nearly 15 years of experience within Whirlpool, where he held leadership positions as senior finance manager, then senior category manager and product director for Refrigeration. Most recently, he had been senior director, Kitchen Launch, IoT, since Mathew 2020.

In other developments, Chad Lange, who was director of Commercial Laundry Sales/Service/Parts, has decided to leave Whirlpool Corporation for a new opportunity, Whirlpool says.

Lange has made significant contributions to the commercial laundry industry and to the Whirlpool Commercial Laundry organization in particular, the company adds.

Succeeding Lange is Amy Gardner, who will be responsible for global sales, service and parts strategy. Having started at Whirlpool nearly 20 years ago, Gardner has held many roles of increasing responsibilGardner ity in marketing, merchandising, sales and operations; her latest role was sales director of Retail and Builder.

EVI INDUSTRIES ACQUIRES MARKETING FIRM SPYNR Miami-based commercial laundry and drycleaning equipment distributor EVI Industries Inc. (NYSE American: EVI) reports it has executed a definitive agreement and completed the acquisition of New York, New York-based Spynr Inc. Terms of the deal were not released by the publicly traded company.

Spynr is a highly specialized full-service marketing agency with deep roots in the commercial laundry industry, EVI says. Spynr provides owners of laundry businesses a variety of marketing services, including branding, web design, digital advertising, social media services, content development, SEO, and other related services aimed to reach and attract customers to their laundry businesses efficiently and effectively.

Spynr founder Dennis Diaz has over a dozen years of commercial laundry industry experience. He leads a team of 13 digital 44

AMERICAN COIN-OP JULY 2022

marketing professionals that together have developed and deployed marketing solutions specifically designed for this industry.

“Our customers make significant financial investments in their laundry businesses,” says Henry M. Nahmad, EVI chairman and CEO. “Given the competitive environment, maximizing the return on their investment also requires laundry business owners to think and deliver across the entire marketing spectrum, from branding to web design to digital marketing, and beyond.

“To that end, we seek to provide these critical services to existing and prospective customers such that they may achieve their return expectations. Through Spynr, we expect to deliver the industry and our company these necessary marketing capabilities.”

Spynr will operate as an EVI subsidiary under its current name and from its present location, will continue to be led by Diaz and its associates, and have the full extent of EVI’s resources with which to execute on the parent company’s long-term growth strategy.

Additionally, Diaz will serve as EVI’s director of marketing.

EVI says it is in the early stages of a long-term growth strategy to build an enterprise through which it may deliver comprehensive laundry solutions to all industry segments. It has been acquiring commercial laundry businesses, mainly other distributors, since fall 2016. Spynr becomes the 20th company on that growing list.

GIRBAU NORTH AMERICA HONORS 2021 DISTRIBUTORS OF YEAR Commercial laundry equipment manufacturer Girbau North America (GNA) recently recognized several distributors for outstanding service during 2021.

Fowler Laundry Solutions, Union, New Jersey, received its seventh consecutive GNA Multi-Housing Distributor of the Year Award for outstanding service, sales and support in the multihousing laundry market.

Led by Doug Fowler and founded in 1952, the multi-generational company employs 70 team members focused on unsurpassed customer service. The full-service company is among the largest laundry equipment distributors in the Mid-Atlantic region and serves the vended, multi-housing, on-premise and industrial laundry markets.

“Fowler is an established, well-known name in the route/multihousing laundry segment,” says GNA Vice President of Sales Joel Jorgensen. “The company has successfully capitalized on the opportunity to use LG and Continental Girbau laundry products, and then masterfully package them with payment systems, service contracts and ownership/lease options uniquely tailored to each customer. We’re proud to work beside Doug, Laney, Danny, Leah and the Fowler team.”

Earning GNA’s On-Premise Laundry Distributor of the Year honors for a second consecutive year was Aadvantage Laundry Systems, Garland, Texas. A division of EVI Inc., Aadvantage is led

by President Ryan Smith and among the largest volume distributors in the world, according to Jorgensen.

A full-service provider of parts, service and sales, Aadvantage serves the vended, multi-housing, industrial and on-premise laundry markets — providing turnkey solutions, including laundry design, financing, installation, business projections, demographic studies and highly efficient laundry equipment.

“Aadvantage’s outstanding team and service offering sets them apart,” Jorgensen says. “They serve a multitude of commerwww.americancoinop.com

cial laundry distribution markets very well, which makes them extremely diverse.”

As a member of the EVI family, the Aadvantage team has the opportunity to share best practices and expertise with some of the country’s top distributors, according to Smith.

“This relationship, combined with a team focused on our core values, allows us to deliver an unmatched laundry experience to the markets we serve,” he says. “We are honored to work with a manufacturing partner like the Girbau North America team.”

And earning GNA’s second consecutive Canada Distributor of the Year award was Lavanett, of St. Laurent, Quebec. Led by Earl Eichen, Lavanett was recognized for exemplary performance in the on-premise and vended laundry markets within the province of Quebec.

Established in 1996, Lavanett employs 20 team members and provides laundry and textile care solutions, parts and service to customers throughout Canada. The Lavanett team is comprised of highly motivated and dedicated individuals committed to customer satisfaction and service, according to Eichen.

“Earl is a longtime GNA business partner and has found ways to sell all of our brands into the Quebec market, including Girbau Industrial, Continental Girbau, LG and Poseidon,” says Jorgensen. “Lavanett’s expert team does an outstanding job in every service area, including sales, service and parts. This award is GNA’s recognition of that success.”

LUBAHN REJOINS ALLIANCE LAUNDRY SYSTEMS Commercial laundry equipment manufacturer Alliance Laundry Systems reports it is excited to share a staffing announcement that it believes will strengthen the company’s industry-best customer experience.

Andy Lubahn, who once worked for Alliance, has rejoined the company as its national service manager. In this role, Lubahn will lead the regional field service managers and increase Alliance’s emphasis on service training for its valued customers and business partners.

“Andy’s skill set, experience, and cusLubahn tomer-focused mindset will bring a fresh take on this role,” says Steve Bowie, director of North American Commercial Support at Alliance. “He’s committed to helping our customers succeed.”

Lubahn brings 28 years of commercial laundry experience. He started his career in 1994 as a technician for Michigan Laundry Equipment, performing installations, service support, and parts ordering. Learning from the ground up provided Lubahn with a well-rounded understanding of the industry and how highquality installation, service, and maintenance can positively impact (continued on page 48)

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NEWSMAKERS (continued from page 45) customer satisfaction.

“I’m excited to deliver tools customers need to be more efficient at servicing and maintaining equipment,” Lubahn says. “I look forward to connecting with our customers and bringing an incredible customer experience.”

GIRBAU NORTH AMERICA WELCOMES MILITARY VET ROBERTS TO STAFF Commercial laundry equipment manufacturer Girbau North America (GNA) recently welcomed military service veteran James Roberts to its staff as service support technician.

In his new role, Roberts handles daily communications with GNA product end-users and distributor technicians to help troubleshoot and resolve laundry product technical issues.

Roberts Additionally, he’s responsible for conducting service training, repairing machinery, helping develop training videos and assisting with product improvement and development.

He brings eight years of experience as a generator/power systems technician and eight years of experience as a U.S. Army signal system support specialist and individual ready reserve sergeant.

“James brings a lot of technical service experience to GNA, along with an enthusiasm for helping customers,” says Shannon Rose, commercial technical service manager. “This fits in nicely with our goals and team philosophy.”

“I like to troubleshoot and help people,” says Roberts. “Working at GNA has been a great experience thus far and I am looking forward to learning more about the products.”

GNA boasts a sizable portfolio of commercial, industrial and vended laundry products from brands that include Continental Girbau®, Girbau Industrial®, Sports Laundry Systems®, Poseidon Textile Care Systems®, Express Laundry Centers® and OnePress®.

HAPPYNEST PICKS SCOTT TO DIRECT DIGITAL MARKETING EFFORTS Tech-enabled laundry pickup and delivery service HappyNest has named Turner Scott its director of digital marketing. He joins the company from specialty home décor company The Annie Selke Companies, where he was digital marketing manager.

Scott is charged with coordinating and executing HappyNest’s digital marketing programs to drive business for the company’s laundromat operating partners across the U.S. The company’s next-day, affordable, and eco-friendly pickup and delivery laundry services are now available in 35 states and Washington, D.C. He’s a dedicated and agile digital marketScott ing professional with a proven track record of successful implementation of go-to-market strategies from ideation, to execution, and evaluation, HappyNest says. Scott recently participated in the company’s first partner meeting hosted 48

AMERICAN COIN-OP JULY 2022

for 35-plus partners from around the U.S. “We are delighted to have Turner join the HappyNest team to support our current and growing network of laundromat operating partners,” says company CEO and founder John MacKrell.

“With his experience driving growth in both direct-to-consumer (DTC) ecommerce and B2B lead generation, I expect our partners to be supported with successful marketing programs as we continue making HappyNest’s pickup and delivery laundry services available everywhere customers want.”

Scott has a true understanding of the full customer experience with an omni-channel, data-driven approach, the company adds.

Turner also led Google Analytics and Google Tag Manager across various sites for Buyers Edge Platform, providing accurate reporting and actionable insights.

“HappyNest’s pickup and delivery laundry services have been a lifesaver for busy people, while also helping laundromat owners to grow their businesses with pickup and delivery,” Scott says. “It’s an exciting time to join HappyNest as the company continues to reach more laundromat owners and customers nationwide. It was particularly exciting to meet so many great partners face-to-face at our first annual partner meeting. I look forward to bringing my expertise to the company in support of our mission and working with HappyNest partners across the country.”

ALLIANCE LAUNDRY SYSTEMS ADDS QUALITY ASSURANCE POSITIONS Commercial laundry equipment manufacturer Alliance Laundry Systems has shared a staffing announcement that it says is designed to enhance its company’s industry-best customer experience.

In the North America service area, Alliance has created the position of quality assurance specialist. Tony Berton will take on the role focused on large-chassis products, and Scott Demotts assumes the same responsibilities for small-chassis products.

Both men are industry veterans. Berton has been with Alliance for 25 years, and Demotts Berton has worked in the applicance industry for 30 years.

Quality is Alliance’s core operating principle, the company says.

The new quality assurance roles are designed to improve the connectivity and communication between customers and critical functions within Alliance.

Berton and Demotts will collect and analyze feedback from customers to enhance efforts to improve product quality and preserve Alliance’s quality position in the marketplace.

Demotts Alliance’s brands include Speed Queen®, ® ® Huebsch , UniMac , IPSO® and Primus®, offering a full line of commercial washers, dryers and ironers.

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