American Coin-Op - May 2017

CLEAN ’17 GUIDE

JACKPOT! Exhibition Celebrates 40 Years of Coming Together I N S I D E : J U L IYN S2 I0D0E5: M A Y 2 0 1 7 ABOVE: LISTINGS FOR 450-PLUS COMPANIES ON EXHIBIT IN JUNE

FROM HOMELESS TO FAMOUS: FOX LAUNDRY’S ‘QUEEN MIMI’

BUILDING A BETTER CUSTOMER EXPERIENCE

WWW.AMERICANCOINOP.COM

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DEFINING THE MODERN LAUNDROMAT Visit us at Clean 2017 Booth #1977

CUSTOMER LOYALTY PROGRAMS

MULTIPLE PAYMENT OPTIONS

ACCOUNTABILITY & MANAGEMENT

EXCEPTIONAL CUSTOMER SERVICE

MOBILE APP

APPLE MAPS

CREDIT/DEBIT

NFC CONTACTLESS

Today's consumers expect multiple payment options. Increase your revenue potential and give consumers the choice they demand. Contact your Setomatic Sales Rep today to learn how you can benefit from adding Debit, Credit, and Mobile Wallet acceptance to your Coin Operated Laundromat.

516.752.8008 • www.setomaticsystems.com ACO StandardPage.indd 1

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Come Visit Us at the Clean Show!

Booth #3203

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CONTENTS MAY 2017 VOLUME 58 ISSUE 5

COVER STORY

CLEAN ’17 GUIDE The biennial exhibition celebrates 40 years of bringing the industry together in the name of new technology, education, and networking.

Get the rundown on the educational sessions, the exhibitors, and more as you prepare to visit Las Vegas.

(Cover compilation: Ingram Images)

INSIDE 10 CLEAN ’17 GUIDE: EXHIBITOR LIST

More than 450 companies and organizations have reserved exhibit space in Las Vegas as of press time.

6 DEPARTMENTS 4 VIEWPOINT 48 INDUSTRY NEWS 50 CALENDAR OF EVENTS

52 NEWSMAKERS 54 CLASSIFIEDS 55 AD INDEX

34 CLEAN ’17 GUIDE: EDUCATIONAL SESSIONS

The Coin Laundry Association and several other industry associations will combine to offer 30 hours of education.

38 FROM HOMELESS TO FAMOUS:

MEET QUEEN MIMI

Marie “Mimi” Haist lived out of the Fox Laundry for nearly two decades thanks to the compassion of owner Stan Fox. A documentary, Queen Mimi, celebrates her life and the turn of events of the now-91-year-old who lost it all and discovers that her coin-op home is where the heart is.

44 COIN-OP 101: BUILDING A

40 A CLOSER LOOK Stan Fox gets a kiss from “Mimi” Haist, the homeless woman he allowed to live out of his SoCal laundry for many years.

BETTER CUSTOMER EXPERIENCE

Our industry is making great strides in changing the perception of what a vended laundry is, says Jim Hohnstein, but owners often fall down when it comes to the customer experience. The veteran distributor believes the key is thinking of it as equal parts innovation and adaptation.

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MAYTAG COMMERCIAL LAUNDRY HAS REINVENTED THE TOP-LOAD WASHER. ®

When we say it’s a whole new top-load, we don’t just mean it’s got a ½-HP PSC motor, traditional flex-vane agitator and heavy-duty cabinet for extra-rugged reliability—which it does. It means we started at the beginning and gave it a dedicated production line in our Clyde, Ohio manufacturing facility. And, we’ve got more service techs at the end of the line, so that downtime? It’s a thing of the past. Plus, with full programmability, your owners can squeeze the profit out of every last load.

Now that’s dependability—from build to clean.

May is Maytag Month, so we’re celebrating with 0% financing for 36 months.*

DISCOVER THE NEW MAT20 AND MAY IS MAYTAG MONTH AT MAYTAGCOMMERCIALLAUNDRY.COM

* Low fi xed financing rates, terms up to 60 months available. Subject to credit approval and individual’s credit profile.

The promotion is valid through June 30, 2017. ® ™ / ©2017

Maytag. All rights reserved.

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VIEWPOINT EDITORIAL

Charles Thompson, Publisher E-mail: cthompson@ATMags.com Phone: 312-361-1680

Bruce Beggs, Editorial Director E-mail: bbeggs@ATMags.com Phone: 312-361-1683

PLAN YOUR CLEAN ‘SWEEP’

Bruce Beggs

Next month’s Clean Show in Las Vegas will be the ninth of my career. By covering the show that many times, I’ve learned the best ways to approach the multi-day event through trial and error.

If you’ll be there all four days, by the end, you will be tired and your feet will be sore. So wear comfortable shoes. If you’ve bought a new pair, break them in before you ever get there.

Vegas will be hot in early June, so dress properly. You may see me in a coat and tie on the opening day but it’ll be a sport shirt and slacks the rest of the way.

Come to the show with a plan for which companies’ booths you want to visit and why. You can play things by ear but don’t expect to get a lot accomplished if you do.

Let’s say you want to try to visit every single Clean Show booth this year. (It’s extreme, I know, but hear me out.) We’ll use 450 as the number, although there will be slightly more than that. You have a total of 29 hours to do it, because that’s how long the show floor is open.

Divide that time in minutes by the number of exhibitors and you have less than 4 minutes to spend with each one. Not practical.

But even if your real target number is much lower, you still have to make choices. And for that, you need information.

Our Clean ’17 Guide beginning on page 6 offers a show preview, an exhibitor list complete with descriptions, and summaries of the 30 hours of educational sessions available to all attendees.

Take some time now to review it and start making a list of exhibitors you’ll visit and the classes you’ll attend.

Lastly, if you have your heart set on meeting with a specific person, make an appointment with them now. The odds of “catching them” without one during Clean can be fairly slim. Take it from someone who’s left behind a lot of business cards.

Should you forget to bring this Clean ’17 Guide issue, stop by booth 2591 to grab another copy and let the American Coin-Op staff know what you think of this year’s show. See you in June!

Bruce Beggs Editorial Director

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Roger Napiwocki, Production Manager Nathan Frerichs, Digital Media Director E-mail: nfrerichs@ATMags.com Phone: 312-361-1681

ADVISORY BOARD Kurt Archer Wayne Lewis

Ann Hawkins Kathryn Q. Rowen

ADVERTISING

Donald Feinstein, Natl. Sales Director E-mail: dfeinstein@ATMags.com Phone: 312-361-1682

OFFICE INFORMATION Main: 312-361-1700

SUBSCRIPTIONS 630-739-0900 x100 www.AmericanCoinOp.com

American Coin-Op (ISSN 0092-2811) is published monthly. Subscription prices, payment in advance: U.S., 1 year $46.00; 2 years $92.00.

Foreign, 1 year $109.00; 2 years $218.00.

Single copies $9.00 for U.S., $18.00 for all other countries. Published by American Trade Magazines LLC, 566 West Lake Street, Suite 420, Chicago, IL 60661. Periodicals postage paid at Chicago, IL and at additional mailing offices.

POSTMASTER, Send changes of address and form 3579 to American Coin-Op, Subscription Dept., 440 Quadrangle Drive, Suite E, Bolingbrook, IL 60440. Volume 58, number 5. Editorial, executive and advertising offices are at 566 West Lake Street, Suite 420, Chicago, IL 60661. Charles Thompson, President and Publisher. American Coin-Op is distributed selectively to owners, operators and managers of chain and individually owned coin-operated laundry establishments in the United States. The publisher reserves the right to reject any advertising for any reason. © Copyright AMERICAN TRADE MAGAZINES LLC, 2017. Printed in U.S.A. No part of this publication may be transmitted or reproduced in any form, electronic or mechanical, without written permission from the publisher or his representative. American Coin-Op does not endorse, recommend or guarantee any article, product, service or information found within. Opinions expressed are those of the writers and do not necessarily reflect the views of American Coin-Op or its staff. While precautions have been taken to ensure the accuracy of the magazine’s contents at time of publication, neither the editors, publishers nor its agents can accept responsibility for damages or injury which may arise therefrom.

www.americancoinop.com

4/13/17 12:37 PM

Come Las Vegas Vegas Come see see us in Las Vend Vend-Rite Vend rite with Vend-Rite

?

Stop by and see what’s Stopnew by and see what’s in vendin g 1-800-777-1802 new in vending info@vendrite.com 1-800-777-1802

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ACO StandardPage.indd 1

Booth #3406 Booth #3406

info@vendrite.com www.vendrite.com www.vendrite.com 4/12/17 1:38 PM

CLEAN ’17 PREVIEW

Celebrating

40 YEARS of Coming Together Las Vegas exhibition, networking promises jackpot of industry know-how

by Bruce Beggs, Editorial Director

L

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(Image compilation licensed by Ingram Publishing)

shows. Las Vegas is always a fun place to visit, too.”

When the show grew large enough by the early ’90s, the sponsoring associations decided it was time to engage professional management. Riddle & Associates, an Atlanta-based management and consulting firm, was hired to produce Clean ’93 and has been managing the biennial show ever since.

President John Riddle says Clean is “starting to get back to where we were before the recession hit us.”

“We had a good show in Atlanta (in 2015), and I think we’re going to see an improvement on that in Vegas this year,” he says. “In terms of attendance, we’re up. Last numbers I looked at, we were up 6-6.5%. That changes all the time, depending on the day and week, but we’ve had a lot of interest. … From where we sit, that’s a good vibe. I think the industry is going to have a good show.”

At last check, the interactive floor plan posted at www.cleanshow.com showed very few booth spaces remaining. As this issue went to press, more than 450 compa-

nies and organizations were scheduled to be represented on the exhibit floor covering well over 200,000 net square feet (a list of exhibitors and their booth locations, as of April 10, starts on page 10).

More than 11,000 people from around the world are expected to attend to see the latest textile care products and equipment.

Some of the Clean ’17 sponsors, plus another industry association, will offer 30 hours of education (the complete schedule, along with session details, can be found on page 34). Sessions focus on technical information, trends, business management, and environmental and regulatory issues. Most of the seminars will occur in on-site meeting rooms between 8 and 10 a.m. daily, but afternoon sessions will once again be staged in a “Show Floor Classroom” at the rear of the exhibit hall.

Once the show closes each day, Las Vegas offers plenty of dining, entertainment and other attractions (as we reported in last month’s Vegas Vitals feature). It’s during these off-hours when associations gather their members for special events and exhibitors entertain customers and

▲

as Vegas has been a favored destination of the World Educational Congress for Laundering and Drycleaning—you probably know it as the Clean Show—since its beginning 40 years ago.

When Clean ’17 sets up shop in the Las Vegas Convention Center on June 5-8, it will mark a record sixth time that the biennial exhibition has been staged in the City of Lights.

The Clean Show has been “Where the Industry Comes Together” every other year since 1977, presenting new technology, educational sessions and networking opportunities to all segments of the drycleaning, laundry and textile care industry.

“This is a true milestone for the Clean Show,” says Mary Scalco, Clean ’17 chairman and CEO of the Drycleaning and Laundry Institute, one of the show’s sponsoring associations. “The show has grown over the years to become one of the country’s top 100 trade shows. Clean 2017 exhibit sales already are ahead of each of the last four shows, and registration is also up for the same time period as previous

When you hop on one of the complimentary shuttle buses to/from the Las Vegas Convention Center during Clean, what do you think your view will be?

www.americancoinop.com

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IF YOU BUILD IT

THEN IMPROVE IT AND CONTINUE TO REINVEST IN IT

THEY WILL COME.

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Get pre-approved instantly for up to $250K at SpeedQueenCommercial.com/250K. ©2017 Alliance Laundry Systems LLC

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prospects in invitation-only affairs.

For example, the Coin Laundry Association (CLA) will be throwing a June 6 Clean Show party for members at its exclusive night club, FABRIQ, at the Cosmopolitan. A ticket includes cocktails, appetizers and dinner stations, networking, and music, entertainment and dancing. To learn more, visit www.coinlaundry.org or call 800-570-5629.

THE BASICS If you’re planning to attend Clean ’17, you can pre-register online via the show website through May 31. Members of any of the five sponsoring associations—Association for Linen Management, CLA, DLI, Textile Care Allied Trades Association, and the Textile Rental Services Association of America—may pre-register for $119 per person; the non-member rate is $149.

After May 31, all registration will take place at the Convention Center only; the fee will increase to $169.

On-site registration for exhibitors only will be 1-4:30 p.m. Saturday, June 3, and 9 a.m.-4:30 p.m. Sunday, June 4.

Registration for all others will also be available Sunday from 1 to 4:30, and then daily on show days beginning either at 7 or 7:30 a.m.

The Clean Show has been offering special rates at certain Las Vegas hotels for several months now, and the deadline to book a room through the show’s only official housing service, Connections Housing, is May 1.

As the show gets under way on Monday, June 5, distributors will have exclusive early access to the show floor from 8 to 10 a.m. The traditional ribbon-cutting ceremony at the main entrance at 10 will officially open the exhibits to all attendees.

The show closes at 5 p.m. on that day.

On Tuesday and Wednesday, June 6-7, the show will open at 9 a.m. each day and close at 5 p.m. On the show’s closing day, Thursday, June 8, exhibit hours will be 9 a.m. to 3 p.m.

Complimentary shuttle service to/from the Convention Center will be available to those staying at or near one of these official Clean 2017 hotels: • Route 1 — MGM Grand and the Tropicana • Route 2 — Bally’s, Cosmopolitan, Flamingo and Paris Las Vegas • Route 3 — Caesars Palace and Wynn/Encore Las Vegas • Route 4 — Vdara On show days, the shuttles will run for a few hours in the mornings and a few hours in the afternoons and early evenings. They 8

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EDUCATIONAL SESSIONS AT A GLANCE Thirty hours of educational sessions will be offered at this year’s show, focusing on business and management trends, among other topics.

For descriptions of each of the educational sessions, turn to page 34.

Time

Session Title

Sponsor

MONDAY, JUNE 5 8-9:30 a.m.

The Human Mousetrap: Planning for Safe Entry into Confined Spaces 8:30-9:30 a.m. Customer Contracts: The Good, The Bad and The Ugly 8:30-9:45 a.m. Business as Unusual 8:45-10 a.m.

Great by Design: What Laundromats Can Learn from Latest Retail Trends 2-3 p.m.

All Things Facebook: How to Grow Your Laundromat Sales 3:30-4:30 p.m. TRSA Clean Green and Hygienically Clean Certification Programs

8-9 a.m 8-9:30 a.m.

8:30-9:45 a.m.

9-10 a.m.

9-10 a.m.

10-11 a.m.

2-3 p.m.

3:30-4:30 p.m.

8-9 a.m.

ALM TRSA DLI CLA CLA TRSA

TUESDAY, JUNE 6

Family Business Dynamics TRSA How is Your Linen Handled? Lessons from ALM’s Research Project ALM Drycleaners & Laundromat Owners: Partnering for Future Profits CLA/DLI Laundry Marketing Secrets Revealed TRSA Research That Proves Reusable Isolation Gowns Beat Disposable ARTA Research That Proves Reusable Surgical Gowns Beat Disposable ARTA TextileEd “TED” Talks ALM Oops: Now What?

DLI

WEDNESDAY, JUNE 7

Doing Well by Doing Good: How Laundromat Owners are Giving Back 8-9 a.m.

Five Considerations for Improving Employee Retention 8-9:30 a.m.

Healthcare Contingency Risks & Plan 8:30-9:45 a.m. The Five Essential Steps to Growing Revenue in a Tough Market 9-10 a.m.

Maximizing Labor Efficiency in Your Wash-Dry-Fold Operation 9-10 a.m.

Tips and Lessons Learned for Entering the Commercial Laundry Industry 2-3 p.m.

OSHA Compliance: Identifying Laundry’s Most Cited Violations 3:30-4:30 p.m. WiFi in Your Laundromat: Best Practices for Security & Marketing

CLA TRSA ALM DLI CLA TRSA TRSA CLA

THURSDAY, JUNE 8 8:30-10 a.m.

Your First Laundromat: 10 Keys to Success

will begin service at 7 a.m. on opening day (7:30 a.m. on remaining show days) and run until 11:30 a.m. In the afternoons, they will run from 3:30 p.m. to 6 p.m. Monday through Wednesday and 1:30 p.m. to 4 p.m. on Thursday.

Attendees can expect to see buses bound for the Convention Center every 15-20 minutes and buses bound for hotels every 20-30 minutes.

After the show closes each day, visitors can take advantage of the city’s many transportation options—taxis, ride-sharing services, bus service and the local monorail—to get around.

If you will be driving to Clean, parking is available in the Silver 1 lot immediately in front of the LVCC main entrance. It’ll cost you $10 per day, which does not include in/privileges.

Las Vegas in June is hot, so dress for comfort. Wear light clothing and com-

CLA

fortable shoes—it’s easy to walk a few miles each day on the exhibit floor, not to mention outside the Convention Center.

Think twice about carrying a huge purse, briefcase or backpack; it’s not unusual for exhibitors to offer bags for carrying things you’ll pick up as you walk the show floor.

There’ll be a lot to take in, so come prepared with an action plan detailing which exhibitors you wish to visit. But do take some time to browse exhibitors whose offerings may not directly appeal to your operational or management needs—you never know where your next big idea might come from.

“We want the Clean Show to be the place they can come and be confident that the experience, and what they can take home in new ideas and what they learned from all the various learning experiences available to improve their business, is truly worth the trip,” Riddle says.

ACO www.americancoinop.com

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2017

EXHIBITORS The following companies and organizations have reserved exhibit space in the Las Vegas Convention Center for Clean ’17 as of April 10, according to show manager Riddle & Associates.

The list totals approximately 450 exhibitors at press time; it’s possible that more exhibitors will be added in the final weeks leading up to the June 5-8 event.

Where available, the descriptions of products and/or services provided here are general in nature and should not be considered all-inclusive.

Listings are subject to change without notice. Check www.cleanshow.com for any updates.

123

❏ 21st Century Dry Cleaners Route Pros

1619

Training services: route sales/marketing; management/customer service.

❏ 3Hanger Supply Co.

Wide variety of drycleaning and laundry supplies.

❏ 3M™ Scotchlite™

Reflective Material

304

3710

A

Route accounting, garment tracking and linen management software and systems.

313

❏ Adco Professional Products LLC 3500 Specialty cleaning chemicals and detergents used in drycleaning, commercial laundry, and janitorial and institutional cleaning applications.

❏ ADI American Dawn

1048

Towels; bed linens and blankets; table linens; healthcare gowns and scrubs; microfiber cleaning products; and other related textiles.

❏ Advanced Poly Packaging

337

Packaging machines and pre-opened bags on rolls; bagging systems for shop towels, bar towels, folded shirts 10

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1271

❏ Albatross USA Inc.

2984

Pads and covers for dry cleaners and laundries.

Compliant, environmentally friendly, non-chlorinated spotting chemicals.

❏ All Brands Vending

3075

New and remanufactured combo, snack, and drink vending machines.

❏ All-Flo Pump Co.

Air-operated diaphragm pumps.

3372

❏ Alliance Laundry Systems 1691, 1961 Commercial laundry equipment and services under the Huebsch®, IPSO®, Primus®, Speed Queen® and UniMac® brand names.

❏ Alliant Systems

1590

❏ A.L. Wilson Chemical Co.

1716

❏ American Associated

3672

Route automation software for the textile rental industry.

Stain removers and other chemicals for professional drycleaning and laundry use.

International linen distributor sourcing and providing healthcare, hospitality and guest care linens.

❏ ABS Laundry Business Solutions 3547

Water heaters.

❏ Air World Inc.

Companies

High-visibility and reflective clothing and materials.

❏ Ace Heaters LLC

and other small textiles.

3623

❏ American Chillers &

1192

Bill/coin changers, token dispensers, ticket dispensers, card dispensers and car wash entry systems.

Water chilling systems for industrial and commercial process cooling applications.

❏ American Coin-Op

2591

Trade magazine, website and social media for self-service laundry owners.

❏ American Drycleaner

2591

Trade magazine, website and social media for drycleaning businesses and suppliers.

❏ American Express

Credit card acceptance and processing.

2591

❏ American Laundry Products/

3575

Trade magazine, website and social media for managers and administrators of institutional/ on-premise laundries and textile rental companies.

Clenacorp

Laundry textiles and associated items for flatwork ironers

❏ American Laundry Systems

Consulting and engineering company specializing in commercial laundry consulting, plant layout/design, process mechanical systems, equipment installations, and more.

303

3045

❏ American Reusable

545

Textile Association (ARTA)

Member association whose mission is to create greater awareness and appreciation for reusable textiles.

❏ American Trade Magazines

2591

❏ Ammex Corp.

3175

Publisher of American Coin-Op, American Drycleaner, and American Laundry News.

Imports and distributes disposable gloves and barrier protection products.

❏ AMS Products/Object Design

❏ American Changer

Cooling Tower System

❏ American Laundry News

609

Custom-printed laundry and route bags; mesh laundry bags; barrier and impervious bags; cart covers; and other bags.

❏ Angeline Group Ltd.

1190

❏ ANKO

3650

❏ AquaRecycle

1626

❏ Aquawing Ozone Laundry

3400

Operating room textile and surgical apparel, including uniforms, incontinent pads, specialized garments, surgical drapes and other technical fabrics.

OEM peristaltic pumps, pump systems, tubing and valving.

Laundry wastewater recycling systems and dryer heat recovery system for hotels, hospitals, military/government facilities, and commercial laundries.

Systems — AWOIS

Ozone laundry systems. www.americancoinop.com

4/13/17 7:01 AM

IMONEX® PROVIDES THE NEW STANDARD CLEAN 2017 Central Hall Booth #1092

Visit our booth at CLEAN 2017 and ask about our customized coin and token acceptance formats.

Designed for you, your laundry, your customers and your market with single drop inlet allowing multiple coin/token options.

The Versatility of Quarters, Dollar Coins and Tokens Acceptance reduces your coin volume while allowing incremental price increases and accepting the coins known to your customers.

Your Coin Boxes Just Got Alot Roomier, See For Yourself.

Figure A. Before IMONEX® 35 Vends, $5.50

(800) 446-2719

FEWER COINS FEWER COLLECTIONS!

Figure B. AFTER IMONEX® 35 Vends, $5.50

MADE IN THE U.S.A.

www.imonex.com

IMONEX and The legend in coin flow are registered trademarks of IMONEX.

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The Legend In Coin Flow® 4/12/17 8:53 AM

2017

EXHIBITORS ❏ ArbelSoft Inc.

1317

Point-of-sale computer software for dry cleaners, Laundromats, shoe repair services and tailoring services.

❏ ARCO/Murray National Construction Co.

2479

❏ ArtiClean Ozone

Laundry Systems

1421

Ozone laundry systems.

❏ Asiatic Fiber Corp.

527

Cleanroom and anti-static garments and textiles.

❏ Association for

960

Linen Management

SPONSOR: Nonprofit trade association dedicated to the professional development of personnel involved in the textile care industry.

❏ Association of Wedding

850

Gown Specialists

Padding, covers, insulation, parts and accessories for ironing and drycleaning machines.

2579

Automated sorting, counting and weighing equipment for various laundry applications.

❏ Autovalet Systems LLC

405

3631

❏ B&C Technologies

Commercial washers, dryers, ironers, feeders and folders.

❏ B&G Lieberman Co. Inc.

Sewing supplies, replacement 12

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3303

❏ Beck’s Classic

1785

❏ BeCreative 360

1827

Reusable incontinence products, including underpads, clothing protectors, diapers and briefs.

Marketing and promotions for dry cleaners.

Healthcare textiles and supplies.

❏ Bissell Commercial

Vacuums, power sweepers, extractors, flooring machines and other equipment.

❏ Bobco Systems Inc.

Material-handling and garmenthandling equipment and systems.

1599

3370

505

3553

1018

Perc and multi-solvent drycleaning machines.

Bridal gown cleaning and preservation.

❏ Brim Laundry

Machinery Co. Inc.

1799

651

❏ BOWE Textile Cleaning GmbH 1793

❏ BridalKare Gown Preservation

Large-capacity washer-extractors and dryers; touchscreen control systems; OEM replacement parts

2188

❏ Bundle Australia Pty. Ltd.

441

Insurance services for Laundromats.

Productivity software for laundry operations.

Water treatment process control, automation and filtration.

C

❏ CACO Manufacturing Corp.

2261

3739

2871

Coin laundry furnishings, including folding tables, seating, clothes-hanging racks, and custom bulkheads.

❏ Calderon Textiles LLC

645

Distributes commercial linens to the textile rental, hospitality, cruise line and retail industries.

❏ Capital One Spark Business Card 728 Credit card.

❏ Card Concepts Inc.

Manufacturer/supplier of bathrobes, towels, spa wraps, lounge chair covers and slippers to hospitality, healthcare, textile/linen rental and corporate gift industries.

Washing, drying, ironing, feeding and folding equipment, as well as wash-aisle safety equipment solutions.

❏ Brooks-Waterburn Corp.

❏ Burkert Fluid Control Systems

❏ Beijing Bartizan Technology Co. 2393

❏ Braun

Automated uniform and scrubwear dispense-and-return systems.

B

❏ BCC Payments LLC

❏ Boca Terry

Flexible-bag packaging systems for industrial laundries and textile rental services.

❏ Automation Dynamics

Industrial construction services.

Wide variety of imported textiles for the textile rental industry.

❏ Automated Packaging Systems

459

❏ BLC Textiles

Nonprofit trade association for members specializing in wedding gown cleaning, preservation and restoration.

❏ A13 Srl

❏ Bahnson Mechanical Systems

Vending payment and credit card processing systems.

Design/build construction firm focused on the laundry industry.

and supplies.

buttons, sewing machines, boilers, irons and vacuum pressing boards.

2785

Automated card systems for Laundromats to handle cash collections, employee management, equipment service, and store marketing.

❏ Cardconnect

Payment processing/management.

522

❏ Cart & Supply Inc.

3068

❏ CBA Machines NV

3755

❏ CDF Systems

3689

❏ Central Textile Co.

3374

Laundry carts.

Trades industrial and commercial laundry equipment worldwide.

Mat processing systems.

Terry products for the institutional and hospitality markets.

640

3539

❏ Centrex Technologies Inc.

Advanced laundry information systems, RFID technologies, and consulting services.

❏ Centurion Medical Products

Soiled-linen collection system; recyclable bags and liners.

857

3287

www.americancoinop.com

4/13/17 7:01 AM

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4/13/17 12:32 PM

2017

EXHIBITORS ❏ Chandler Machine

317

USA LLC

Industrial sewing machines for dry cleaners and laundries.

❏ Columbia/ILSA

Machines Corp.

❏ Chem-Tainer Ind./Maxi-Movers

400

Laundry and linen carts, trucks, tables and hampers, and storage tanks.

Replacement coils for laundry and drycleaning equipment.

655

Chemical Co. LP

2815

Flatwork linen separating, feeding, ironing and folding systems for laundries of all sizes.

3678

❏ Church & Dwight Co. Inc.

3379

❏ Clayton Industries

1690

Laundry detergents and chemicals.

Steam boilers, feedwater treatment systems, boiler chemicals, and hydro steam cleaners.

1621

Lint filters and air exhaust systems.

❏ CleanCloud

Point-of-sale software systems for dry cleaners and laundry services.

❏ Cleaner Business Systems Point-of-sale software systems for dry cleaners.

3503

511

Software and computer systems for dry cleaners.

629

❏ Computer Software Architects

1882

Corp.

421

2971

Machinery

3185

Industrial dryers, shuttle conveyors, and mat rollers.

❏ Continental Girbau Inc./ 3215, 3415

❏ CMV Sharper Finish Inc.

1117

Vended, on-premise and industrial laundry equipment and solutions (booth 3215 focuses on on-premise and industrial laundries, booth 3415 focuses on vended and multihousing laundries).

❏ Coin Laundry Association

908

Wide range of drycleaning and laundry supplies and products.

Commercial flatwork ironers, folders and stackers.

SPONSOR: Not-for-profit trade organization representing member laundry owners, prospective laundry owners, and equipment manufacturers and distributors.

❏ Colmac Industries

1931

Tunnel finishers; shirt and pant presses; vacuum transport; soil room systems; hangering systems; and other products related to the commercial 14

AMERICAN COIN-OP MAY 2017

0517aco_p10-32.FINAL.indd 14

Girbau Group

❏ Cost-Less Parts!

3401

Replacement parts for commercial laundry and drycleaning equipment, focusing on coin laundries; ancillary equipment such as bill changers, furnitures, and carts.

❏ Covers Etc. Inc.

Pads and covers for garment-finishing equipment.

D

724

Point-of-sale drycleaning software systems.

❏ Dante Bertoni SRL

3741

❏ Darman Manufacturing

3671

Material-handling products.

Cloth-roll towel cabinets, paper dispensers, towel-processing equipment, and microfiber products.

❏ Datamars Inc.

Radio frequency identification (RFID) products for textile identification markets.

721

❏ Davis Packaging

3685

❏ DCCS (Dry Cleaning

3735

Laundry wrapping equipment and wrapping film.

Point-of-sale software systems for dry cleaners.

801

❏ Cleaner’s Supply®

❏ Dajisoft Inc.

Computer Systems)

Industrial laundry machines, parts, textiles and supplies.

❏ Consolidated Laundry

1221

3177

Software systems for dry cleaning, garment tracking and uniform rental.

❏ Consolidated International

3724

Co. Inc.

Software systems for managing route, healthcare, hospitality, garment, and dust control laundries, as well as linen tracking tools for hospitals, hotels and casinos.

❏ Computer Systems

❏ CurbsideLaundries.com

Point-of-sale/process management software for Laundromat owners.

Point-of-sale/management computer systems for dry cleaners.

Commercial janitorial dust mops and wet mops, handles and frames.

❏ Clean Cycle Systems Filters

1149

❏ Compassmax/Maineline

❏ Computer Connections Inc.

521

Card payment systems.

Computer Systems

Specialty chemicals.

❏ Chief Clean

❏ CryptoPay/WorldPay

Drycleaning machines.

❏ Commercial Coils Inc.

❏ Chevron Phillips

❏ Chicago Dryer Co.

laundry, drycleaning and apparel industries.

3191

❏ DEKRA Insight

Organizational safety programs and consulting.

❏ Dexter Laundry Inc.

726

2015, 2020

Washers, dryers, and laundry management systems.

❏ Diamond Chemical Co. Inc.

3339

❏ Doxon Mfg. Co.

1917

Laundry, warewash, housekeeping, sanitizing, and other institutional and industrial products.

Commercial laundry equipment parts.

❏ Draco Hygienic Products Inc.

760

❏ Drycleaning & Laundry

926

Towel, soap and air freshening dispensers for the away-from-home market.

Institute

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4/13/17 7:01 AM

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StandardPage.indd 1

12/7/16 1:27 PM

2017

EXHIBITORS representing member dry cleaners and launderers.

❏ Empire Towels Inc.

❏ DRYV

861

On-demand laundry and drycleaning pickup and delivery service.

❏ Duncan Fabricating Co. Inc.

2991

Coin laundry bulkheads and commercial appliance outlet centers.

❏ Durable Superior Casters

301

❏ Dynaric Inc.

654

Casters and wheels.

Plastic strapping and strapping equipment.

❏ E-Tech Inc.

E

Bundlers and polypropylene strapping systems.

❏ Eastern Funding LLC

Financial lending services to commercial laundry and garment care industries.

❏ Ecolab

3331

3679

2082

2279

❏ EDRO

1427

1277

Institutional linen company specializing in the industrial rental business.

❏ Ellis Corp.

2037

Industrial laundry equipment; industrial wastewater treatment systems; water heaters and heat reclamation systems; and flatwork and garment finishing and materialhandling equipment.

16

AMERICAN COIN-OP MAY 2017

0517aco_p10-32.FINAL.indd 16

1819

Lint filters for dryer exhaust; cartwashing systems; and vacuum systems for lint collectors.

❏ Ensign Emblem

3554

❏ ESD

2661

Vended laundry and gaming payment systems.

❏ European Finishing Equipment

1361

Tensioning equipment.

Reflective trims and labels.

❏ EXPODetergo International

by EXPODetergo Srl

261

543

414

Permanent tagless systems for textile labeling, heat-sealing clothing text and barcode labels to fabric; rope ties; hanger stands; and hanger equipment.

❏ F-MATIC Inc.

F

Odor-control and restroom hygiene products.

❏ Fabricare Management Systems

700

Uniforms and image apparel for the healthcare industry.

❏ Felins USA Inc.

1084

❏ Felrap World Inc.

3711

Tying, shrink-wrapping and bundling machines and systems.

❏ FH Bonn

753

Laundry and drycleaning press pads and covers.

❏ Fibertech Inc.

1091

❏ Fimas Srl

1185

❏ Firbimatic

1373

Laundry trucks and utility carts.

Tensioning equipment and vacuum finishing boards.

Perc, hydrocarbon and alternative solvent drycleaning equipment.

829

❏ First Film Extruding

3476

❏ First Preference Products

1817

❏ FLM — Fairfield

3756

Drycleaning garment bags and film.

Commercial laundry products and single-use laundry products.

Laundry Machinery

Monorail systems, lint collection systems, coaxial duct systems, loading hoppers/chutes, conveying systems, and folding stations.

❏ Foltex

1237

❏ Forenta L.P.

1337

Drycleaning and laundry finishing and pressing equipment.

537

451

Equipment financing programs.

Feeding, folding and stacking equipment.

❏ Fortune Web Marketing

315

❏ Foster-Stephens Inc.

852

Online marketing services.

Computer software systems for dry cleaners and laundries.

❏ Fanafel (Valmet)

❏ Fashion Seal Healthcare

❏ Firestone Financial LLC

International exhibition of equipment, services, products and accessories for laundries that takes place every four years.

❏ EzProducts International Inc.

Textiles for flatwork feeders, ironers and folders, including feed ribbons, padding and belts.

Laundry wrapping equipment and supplies.

Lint rollers.

❏ EcoTex

❏ Ekostar Textiles

❏ Energenics Corp.

❏ Evercare/Butler Home Products 841

Laundry detergents and chemicals; dispensing equipment; water and energy management; and real-time data management for large-scale, commercial laundry operations.

Industrial washer-extractors, tumbler dryers, and ozone laundry systems.

3439

Sheeting, blankets and terry flat goods; incontinence pads and briefs; operating room and surgical linens; and patient and staff apparel, uniforms and lab coats.

❏ Eurotex North America Inc.

2645

Ozone laundry systems.

❏ Encompass Group LLC

Emblems, screen-print transfers and direct embroidery for industrial laundries.

Monorail and belt conveyor systems; material-handling control systems; and cart dumpers.

❏ EAM-Mosca Corp.

825

Towels, bar mops, kitchen towels and shop towels.

1491

Wedding gown and garment preservation systems and supplies.

www.americancoinop.com

4/13/17 7:01 AM

ACO StandardPage.indd 1

4/6/17 10:55 AM

2017

EXHIBITORS ❏ F3 Fumagalli Srl

2492

❏ Fujitsu Frontech of NA

1090

Garment presses, electric boilers, and other finishing equipment.

Retail point-of-sale terminals, self checkout systems, kiosks, radio frequency identification (RFID) tags, and currency-handling equipment.

❏ Fulton Boiler Works

1391

Boilers and related equipment/systems.

G

❏ G.S. Manufacturing

3605

❏ Garment Management

1321

Aluminum material-handling systems, including baskets, bins, carts and racks.

Systems

Bed, terry and table linens for hotels, restaurants, casinos and other businesses.

❏ Gemu Valves

Valves, and measurement and control systems.

❏ George Courey Inc.

Bedding, linens and textiles for hospitality, healthcare and other markets.

❏ GKC Corp.

Importer of kitchen apparel, bar mops, aprons, napkins and more to food and beverage segment of commercial laundries.

❏ Golden Star

Dust/wet mops and microfiber cleaning products.

❏ Gotli Labs AG

Production management system for laundry operations.

515

Centrifugal pumps.

❏ H-M Company

H

2869

720

3145

637

Accreditation Council

3563

3774

3457 327

706 547

Non-profit organization formed to inspect and accredit laundries processing reusable textiles for hospitals, nursing homes and other healthcare facilities.

❏ High Mark Manufacturing Inc. 3309 Coin laundry bulkheads, drain troughs and furniture.

❏ HJLite

Retro-reflective materials for personal protective equipment, apparel and activewear.

❏ Hoffman Mint

Laundry tokens.

3676

❏ Hunt Textiles

3184

❏ Hydro Systems Co.

1217

Water heaters, hydronic boilers, steam boilers, solar thermal, combination heating applicances, tanks, pumps and accessories.

Chemical injecting, proportioning and dispensing equipment.

I

❏ Imonex Services Inc.

1092

❏ Independent Textile

412

Coin acceptors and pay-by-phone systems.

Network of independent textile rental companies that promote informational exchange and education.

❏ IndoorMedia

3757

❏ Indy Hanger

2193

Register tape advertisement services.

Galvanized wire hangers.

Pillows and pillow-cleaning systems.

❏ Healthcare Laundry

❏ Hot Water Products

Rental Association (ITRA)

Institutional linens, case goods and apparel for the hospitality, healthcare, cruise line and foodservice industries.

❏ Harris Pillow Supply Inc. 309

3209

Commercial and light industrial water-heating systems and boilers.

of Bed, Bath & Beyond

1677

Drycleaning and garment/apparel equipment, laundry machines, steam boilers, remanufactured presses and other products.

639

Co. Ltd.

❏ Harbor Linen - A Division

❏ Hoffman/New Yorker

Terry towels, aprons, napkins, kitchen towels, bed linen and other textiles.

❏ Haining Yikang Textile

Schneider GmbH

1889

0517aco_p10-32.FINAL.indd 18

❏ Gusher Pump

❏ Hans-Joachim

❏ GreenEarth Cleaning

AMERICAN COIN-OP MAY 2017

2585

Advanced detergents and specialty chemicals for the commercial laundry industry.

❏ Hamilton Engineering Inc.

3291

18

❏ Gurtler Industries Inc.

Reusable underpads, bibs, pillowcases, mattress covers and other textiles.

❏ Gottcha-Covered LLC Patented liquid silicone-based drycleaning solvents, with marketing/branding assistance.

1585

Coin/card acceptors, metering and security products for self-service laundries.

Drain troughs, lint interceptors and related products.

Automated assembly systems, heat-seal machines, automated uniform-delivery systems and automated coat-check systems.

❏ Garnier-Thiebaut USA

❏ Greenwald Industries

❏ Infinite Creative Enterprises Inc.

3292, 3470

Massage chairs.

❏ Infinite Trading Inc. ❏ InnoClean Corp.

❏ Innovative Management Designs 708 RFID tracking systems.

❏ InOne Technology LLC

3602

❏ International Products Corp.

3600

Filter membrane cleaners.

❏ IPA 3622

1896

Hydrocarbon drycleaning machines.

Vending machine technologies, and cashless payment systems.

460

631

Automated surgical scrub and linen dispensing equipment for healthcare providers.

853

www.americancoinop.com

4/13/17 7:01 AM

ACO StandardPage.indd 1

4/7/17 1:17 PM

2017

EXHIBITORS ❏ Irving Weber Associates (IWA)

408

Insurance services for dry cleaners, commercial laundries, Laundromats and linen suppliers.

❏ Isuzu Commercial Truck of America

351

Trucks.

❏ Italclean Srl

1885

Drycleaning and laundry equipment.

❏ Itsumi USA Inc.

Shirt finishing equipment.

J

❏ James Gutheim & Associates

1570

3670

3777

❏ Jensen USA Inc.

2631

❏ JiangSu Sea-lion Machinery

1191

Washing equipment, finishing systems, material-handling systems, and system software and process technology.

554

Galvanized wire and vinyl-coated hangers.

❏ JP Equipment Inc.

3385

Industrial laundry equipment sales.

K

❏ Kaeser Compressors Inc.

611 2231

Continuous-batch washers, extraction presses, material-handling systems, shuttles, conveyors, dryers, washerextractors, linen separators, feeders, ironers, folders and garment finishers.

❏ Kemco Systems Co. LLC

Water heaters, heat reclaimers, water recovery/reuse systems and water treatment systems.

20

AMERICAN COIN-OP MAY 2017

0517aco_p10-32.FINAL.indd 20

❏ Kingsfield Inc.

445

Chemicals for laundry/cleaning applications.

❏ KioSoft Technologies LLC

858

Unattended payment solutions.

❏ Kleen-Rite Inc.

1498 401

Commercial and industrial mats.

❏ Kreussler Inc.

727

❏ KSE Suppliers

761

Laundry, drycleaning and wetcleaning chemicals and detergents.

Institutional linen, including incontinent, OR/surgery, patient/ professional apparel, pediatric, pillows, sheets, towels and more.

L

3550

❏ Landen Strapping Corp.

3085

Plastic strapping machines, glue machines and stretch film wrappers, plus related supplies, parts and service.

❏ Lapauw USA

3647, 3749

Flatwork finishing equipment, washer-extractors, garment finishing tunnels, cart washers, and more.

3557

3717

Steam boilers and related equipment for laundry and drycleaning industries.

❏ Laundrapp

415

Digital platform offering on-demand mobile/web technology for laundry and drycleaning services.

❏ Laundroworks Card Systems

2293

Card-based payment, control, and monitoring systems for multi-housing and vended laundries.

❏ Laundry Locker/Drop Locker

❏ Laundry Logic LLC

Computer software and systems for textile rental.

3388

❏ Laundry ReStart

555

Computer-based management system for self-service laundries.

❏ Laundrylux

1060

❏ LaundryPass

2891

❏ Lavatec Laundry

1743

Distributor of Electrolux and Wascomat commercial laundry equipment in North America.

Card payment/management system for Laundromats.

Technology Inc.

Continuous-batch washers, washer-extractors, dryers, flatwork feeders, ironers, folders, stackers, material-handling equipment and mat-processing equipment.

❏ Leebaw Manufacturing

2016

❏ Leonard Automatics

1648

❏ LG Electronics

3515

Material-handling carts, garment carts, shelving units, lift tables and laundry/sling bags.

❏ Lac-Mac Limited

❏ Lattner Boiler Co.

Compressed-air equipment.

❏ Kannegiesser USA

3089

Industrial water softeners and filters.

Reusable surgical gowns and drapes, and other healthcare apparel.

Washer-extractors, dryers, ironers, and drycleaning, folding and finishing equipment.

❏ JLT Co. Ltd.

❏ Kibler Chemical Corp.

❏ Kleen-Tex Industries Inc.

Flatwork folding equipment.

Group (Corp.)

2975

Textile dyeing products.

Solvent filter/purifier system.

Management consulting firm specializing in rental laundries.

❏ JB Industries Inc.

❏ Keycolour Inc.

759

Locker-based delivery for dry cleaners.

Garment finishing, small-piece stacking, cart washing, and pressing equipment.

Commercial washers and dryers.

❏ Liberty Computer Systems Point-of-sale software for laundries and dry cleaners.

642

❏ Linen Tech

1374

❏ Lochinvar LLC

3551

❏ LowCostMfg.com

1591

Laundry management software.

High-efficiency water heaters, boilers, pool heaters and storage tanks.

Parts for commercial washers and dryers.

❏ M&B Hangers

M

1327

Wire garment hangers and paper products for drycleaning and textile rental industries.

❏ Maestrelli Srl

1376

www.americancoinop.com

4/13/17 7:01 AM

StandardPage.indd 1

3/1/17 1:23 PM

2017

EXHIBITORS Drycleaning and laundry equipment.

❏ Magid

Personal protective equipment and safety solutions.

2974

❏ Magnus Textile

851

❏ Mainetti Canada Inc.

447

Manufactures, imports and distributes broad spectrum of textile products used in hospitality, healthcare and industry laundry markets.

Garment hangers and garment packaging products.

❏ Maruso USA Inc.

742

Plastic garment hangers.

❏ Material Flow Systems

Material-handling systems, including rail systems, conveyors and trolleys.

2985

❏ Material Imports

544

❏ Maxi Companies

1521

Textile products for hospitality, industrial, laundry and institutional customers.

Export management company specializing in commercial and industrial laundry and drycleaning equipment.

❏ MAXI-PRESS Elastomertechnik 3392 GmbH

Membranes for water extraction presses; additional spare and special parts for other laundry equipment.

❏ Maximizer

❏ Memories Gown Preservation

1926

❏ Metalprogetti

❏ Messe Frankfurt Inc.

2394

❏ Mevo Metzler GmbH

Environmentally friendly wholesale gown cleaning, preservation, and pre-paid shipping.

Trade fair organizer responsible for Texcare exhibitions.

Automated systems for moving, handling and dispensing hanging and folded garments.

Wire hangers, and drycleaning and laundry products.

1731

529

REBUILD, RETOOL, REFRESH AND WHATEVER ELSE

YOU NEED. EVEN THE BANKROLL TO FUND IT.

3471

Direct-fired water heaters, boiler stack economizers, wastewater heat recovery and water reuse systems.

❏ Maxon Lift Corp.

411

Truck and trailer liftgates.

❏ Mayfield Group

Advertising Bureau

1598

Advertising and marketing services for dry cleaners and Laundromats.

❏ McClure Industries Inc.

3268

❏ Medline Industries Inc.

2176

Laundry, linen and trash carts; motorized tuggers; cart dumpers; and cart washers.

Broad spectrum of healthcare textiles and other healthcare products.

22

AMERICAN COIN-OP MAY 2017

0517aco_p10-32.FINAL.indd 22

Jr half_spread.indd 1

www.americancoinop.com

4/13/17 7:01 AM

.

2017

EXHIBITORS ❏ Midwest Specialty Products

3677

❏ Miele

1895

❏ Milliken & Co.

1036

Disposable towel and wiper products.

Laundry care equipment and products.

Fabrics for tablecloths, napkins,

including bed linens, underpads, carts, bags, etc.

placemats, aprons and tableskirts; dust control products; industrial and specialty textiles.

❏ Million Dollar Collar

562

❏ MIP Inc.

Reusable healthcare products,

3463

❏ Miura America Co. Ltd.

311

Steam, hot water and modular boiler systems.

❏ Mobile Computing

3474

Corp. Inc. (MCC)

Linen and textile route-delivery software.

❏ MODRoto

Bulk linen and laundry carts.

3535

❏ Monarch Brands

745

Commercial linen for rental textile market, including institutional towels, hospitality linen, microfiber cleaning textiles, and wiping products.

❏ Monarch Coin & Security

3715

Coin/token chutes, money boxes, locks and keys for coin laundry machines; bathroom locks.

❏ Monarch Robe and Towel Co./

627

Cypress

Bathrobes, towels and slippers for hospitality industry.

❏ Moonsoft International

710

Microfiber products, cleaning towels, and mop pads and materials.

Everything you need to turn an existing laundromat into your dream business is possible with Huebsch® services and support.

Our Rehab/Retool program is your all-in-one solution for acquiring and rehabbing a laundromat with top-of-the-line equipment and personalized design. Our distributors, who earned the highest Overall Distributor Quality Score* in the industry, will support you through every step. Add in the experience, knowledge and passion of Huebsch Financial, and you get laundry-focused financing designed specifically for you. To start a laundromat with endless possibilities, visit Huebsch.com/refresh.

❏ Morgan Olson

1137

❏ Mountville Mills Inc.

3077

❏ Multimatic

1285

Aluminum walk-in vans for the textile rental industry.

Floor mats for uniform and textile rental companies.

Drycleaning machinery using conventional and environmentally friendly solvents.

❏ My Shoe Hospital

Boot and shoe repair services.

N

❏ Naomoto Corp./Apparel

Machinery & Supply Co.

* According to an August 2014 Leede Research Customer Value Analysis

www.americancoinop.com

0517aco_p10-32.FINAL.indd 23

6/10/16 9:13 AM

643

1789

Distributor for Naomoto irons, self-contained vacuum tables, and other finishing equipment; Hoffman pressing equipment; Koenig irons, mini boilers and automatic garment finishers; and Reliant fusing and laminating machines.

MAY 2017

AMERICAN COIN-OP 23

4/13/17 7:01 AM

2017

EXHIBITORS ❏ National Cleaners

453

Association

Trade association for professional garment/fabric cleaners and suppliers.

❏ National Combustion Co. Inc. (NATCO)

2691

❏ Othis USA

1171

❏ Otto Trading Inc.

1921

Drycleaning finishing equipment.

Electric portable massagers.

Water-heating systems.

❏ Navien Inc.

615

Tankless water heaters and boilers.

❏ New Horizons in

827

Ozone Solutions Inc.

Ozone laundry systems.

❏ Newhouse Specialty Co.

3767

Specialty products for the laundry, drycleaning, hospitality and garment manufacturing industries.

❏ NIE Insurance

Insurance services for dry cleaners and coin laundries.

❏ Norchem Corp.

837

2031

❏ North American Foam

3706

❏ NSF International

2889

Certification program for commercial laundering operations.

Rubber-backed floor mats, and mat-processing equipment for the textile services industry.

❏ Olin Corp.

O

Chlorinated organics drycleaning solvent.

❏ Omni Apparel Inc.

Launderable butcher coats, lab coats, smocks and aprons for the food industry.

❏ OMNI Solutions ❏ Onnera Group

2590

❏ PAC Strapping Products Inc.

0517aco_p10-32.FINAL.indd 24

302

Plastic strapping; plastic strapping machines and systems; steel strapping, plus tools and accessories.

❏ Parker Boiler Co.

Steam boilers, indirect-fired water heaters and related equipment.

❏ PayRange

Mobile payment systems.

Washer-extractors, automated tunnel washing systems, apparel processing machinery, dryers, material-handling systems, and laundry computer networks.

821

1886

3131

650

❏ Penn Emblem Co.

601

❏ Pepin Mfg. Inc.

245

Image and identification products for uniform, garment and apparel industries.

Table, bed and bath linens for industrial laundries.

423

❏ Performance Matters

Consulting services for textile rental service companies.

3090 1761

❏ Phoenix Scale Co.

Linen-processing and -tracking computer software.

❏ Phoenix Textile Corp.

❏ Polypack GmbH & Co. KG

3174

321

1916

420

Textile and interior design products for the healthcare marketplace.

3574

3285

251

Full automatic bagging machines for hanging garments; single and set packing; bundling systems; labeling systems; conveyor systems.

❏ Pony SpA

1177

❏ Port-a-Cool LLC

3571

❏ Poseidon Textile Care

3743

Garment finishing and pressing equipment.

Portable evaporative coolers.

Wetcleaning equipment, parts and service.

❏ Positek RFID L.P.

1227

❏ Prime Capital Inc.

3301

❏ PSP Industrial

3169

RFID-enabled sorting and tracking software and systems for the textile maintenance industry.

Financing services.

Garment lockers, hygiene products and storage products for textile and linen rental.

❏ Perego Tessitura

Commercial laundry bags, slings and cart covers.

Systems LLC

2892

❏ Penco Products Inc.

❏ Pivot AMERICAN COIN-OP MAY 2017

3723

Mat-rolling and -storage equipment.

Contract converting and fabrication; lint removers.

International business group offering professional laundry equipment under its Danube, Domus and Primer brands.

24

P

❏ Pellerin Milnor

Laundry chemicals; chemical dispensing systems; wastewater treatment and recycling systems; and system controllers and software.

❏ NuMat Systems LLC

❏ P & E Products

❏ Plexus Industries

Laundry Equipment

Pre-owned and reconditioned industrial laundry equipment.

❏ PurClean/PurWater

Water treatment equipment and systems.

Q

❏ Quietaire Cooling Inc.

Industrial fans and commercial ventilation equipment.

R

❏ R&B Wire Products Inc.

314

863

3203

Industrial laundry and linen transportation equipment and products, including carts and trucks.

❏ R.L. Williams Co.

Restroom products for the uniform, linen rental and dust control industries.

❏ R.R. Street & Co. Inc.

Solvents, additives, stain removal agents and filtration products for

751

3500

www.americancoinop.com

4/13/17 7:01 AM

ACO StandardPage.indd 1

3/29/17 3:17 PM

2017

EXHIBITORS laundry, wet cleaning and dry cleaning.

❏ R.W. Martin & Sons Inc.

Buys, sells, reconditions and remanufactures commercial and industrial laundry equipment.

❏ Railex Corp.

3171

3376

659

Machinery Inc.

Commercial and industrial laundry systems.

❏ Reed Mfg. Co.

Workwear and uniforms.

1576

3451 607

Block Bindings & Interlinings

Custom reflective striping for workwear.

Air vacuum units, boiler feed systems, blow-off separators, boiler feed pumps, storage tanks and condensate systems.

❏ Rennco LLC

Laundry bagging and packaging equipment.

❏ Renzacci SPA

Vernon Mills Inc.

1370

Tankless water heaters.

3271

1685

1717

3771

744

Linen and laundry trucks; materialhandling products; liquid tanks.

AMERICAN COIN-OP MAY 2017

0517aco_p10-32.FINAL.indd 26

❏ S. Thomas & Associates Inc.

1595

Replacement decals and signage for commercial laundries; repairs bill changers and bill acceptors.

Laundry/drycleaning supplies and equipment.

3784

844

Professional drycleaning detergents, wetcleaning soaps and spotting chemicals as well as restoration and shirt laundry products.

1347

❏ SanMar ❏ ScanQ

427

3375

❏ ScrubTrak

3188

❏ SEITZ, The Fresher

3523

Automated scrub dispensing systems.

Company Inc.

3092

26

S

Group Co. Ltd./Everstrong Commercial Products

3585

Sailstar: Washing, drying, drycleaning, flatwork ironing, feeding, folding, and finishing equipment; Everstrong: Bags, aprons, towels, linens, trolleys/baskets, and stands.

❏ Shanghai Shine Young

Silicone Industry Co. Ltd.

1699

Drycleaning, laundry and ironing pads.

Point-of-sale software and support.

❏ Rome Conveyors LLC

❏ Rotational Molding Inc.

2845

Industrial workwear and wholesale imprintable apparel.

3274

Conveyors and other materialhandling systems.

❏ Ryco Conveyors Inc.

Garment-pressing equipment.

❏ Rochester Midland Corp.

Water management programs.

646

Importer and manufacturer of institutional linens.

❏ Sankosha USA Inc.

Broad range of hospitality, healthcare and institutional linens.

❏ Rinnai America Corp.

❏ Royal Blue Textiles

Design, sales and installation of material-handling systems.

technology, and drop coin meters.

❏ Shanghai Sailstar Machinery

❏ Sanitone by Fabritec

Drycleaning machines, washerextractors, dryers and wetcleaning machines.

❏ Riegel Div. Mount

437

❏ San-Ai Industries Inc.

❏ ReflectiveStripe.com/

❏ Rema Dri-Vac Corp.

❏ Royal Basket Trucks

Vinyl, canvas and molded poly carts in various styles.

❏ RAMCO Laundry

Drycleaning machines using variety of solvents.

3200

Money-changing equipment.

Garment-handling conveyors, slick rail, trolleys and related equipment.

❏ RealStar USA

❏ Rowe Bill Changers

Complete line of laundry and drycleaning chemicals.

❏ Shanghai Weishi Fujistar

1437

❏ Sierra Hygiene Products

2945

Turnkey paper and hand soap programs for the textile rental industry.

❏ Sigma Garment Films

620

Garment film and flexible packaging.

❏ Sigmatex-Lanier Textiles

1121

❏ Silscopad USA Inc.

1787

Wide range of textile products for the textile rental, healthcare and hospitality industries.

❏ Smart Step

845

Therapeutic Flooring

Anti-fatigue mats.

❏ Smith Bros.

300

❏ SNA Manufacturing LLC

839

Drycleaning detergents, spotters and specialty products.

Foam hanger covers and shoulder guards.

❏ Softrol Systems

System controls and management information solutions for the automation of industrial uniform and textile laundry facilities.

1074

❏ SEKO Dosing Systems Corp.

3652

❏ SonicAire

❏ Select Risk Insurance Inc.

1617

❏ Southwest Laundry Equipment 3390

Solenoid valve and peristaltic pump dispensing systems.

dba Select Programs

Insurance, risk management and business consulting services for the textile care industry.

❏ Setomatic Systems - SpyderWash 1977 Electronic payment acceptance

Cleaning and cooling fans for laundries and drycleaning plants.

714

Supplier of industrial and commercial laundry machinery and equipment.

❏ Spartan Chemical Co.

Laundry detergents and chemicals.

701

(Listings continue on page 30) www.americancoinop.com

4/13/17 7:01 AM

How Many Coin Laundries How Many Coin Laundries Has Insurance Your Insurance Handled?

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“Insuring Small Since 1915”1915” Coin Laundries and DrySince Cleaners Since “Insuring “Insuring Coin Laundries and DryBusinesses Cleaners 1915” NIE Bancroft InsuranceAvenue, • 6030 Bancroft St. Louis, MO 63109 ••1-800-325-9522 • fax• (314) 832-6775 • www.NIEinsurance.com NIE Insurance • 6030 St. Louis,Avenue, MO 63109 • 1-800-325-9522 fax (314) 832-6775 www.NIEinsurance.com

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Visit us at The Clean S to preview the latest in collection of fine paym systems. Booth #2661.

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4/11/17 6:47 PM 4/11/17 5:13 PM

2017

EXHIBITORS

❏ Spindle

3663

Operations management software for commercial laundries.

❏ SPOT Business Systems

1727

Computer software and systems for drycleaning operations management.

❏ Springboard

Suite of cloud-based tools for laundry pickup/delivery services.

❏ Springpress

Spring padding, waxes and cleaners for ironers.

3778

1495

❏ SRS Conveyors

2890

Software and online marketing services for laundries and dry cleaners.

Material-handling equipment for the uniform and laundry industry.

❏ Standard Textile

Healthcare, hospitality and institutional textiles and apparel, and linen management services.

❏ Starchup Inc.

Digital ordering and route management software for dry cleaners and launderers.

❏ Storms Industries Inc.

Flatwork ironer textiles and supplies, cleaners and belting; sling bags; cart covers; filtration and dust-control products.

❏ Strap-Rite by Master Packaging Solutions

Plastic-strapping machinery.

❏ Streamline Solutions

Plastic bag and plastic product supplier to the laundry industry.

❏ Stry-Lenkoff Co.

3071

711

Broad range of coin laundry 30

AMERICAN COIN-OP MAY 2017

0517aco_p10-32.FINAL.indd 30

a Division of TCF National Bank

❏ Tecni-Quip Carts

Material-handling carts.

Lorrach GmbH & Co. KG

3624

1594

Heat-sealing machines.

Trades Association

❏ TexTrax

❏ The DECC Co.

Abrasion-resistant release coating for dryer panels.

621 2977

622

2969

3475

559

3731

658

❏ The Huntington Co.

3371

Parent company of Martinizing Dry Cleaning and Certified Restoration Drycleaning Network franchises.

❏ TheLaundryList.com Inc.

2877

❏ Thermal Engineering

3447

Used industrial laundry machinery; plant design and installation services; energy efficiency studies.

of Arizona Inc.

❏ Thermopatch

750

❏ Thomaston Mills

843

❏ Tietex International Ltd.

308

❏ Time in a Box Preservation Co.

323

Textile and garment identification products and systems.

Bed and bath linens for the hospitality, healthcare and institutional markets.

Stitchbonded, now-woven fabrics.

Gown preservation kits.

❏ Tingue

3531

❏ Tolkar Smartex

1771

❏ Totofolder Manufacturing

2384

Supplies for flatwork ironers, feeders and folders; rebuilt ironers; laundry carts; rigging and repair services; and replacement parts and accessories for laundry equipment.

Textile processing and commercial laundry machines.

Co. Ltd.

Flatwork feeders, folders, stackers and spreaders.

❏ Trevil America Inc.

1385

❏ Triad Design

3708

Professional ironing equipment and electric steam generators.

Bill breakers.

❏ TRSA, the Association for the

❏ The Green Garmento

Reusable bags for dry cleaners.

2875

918

SPONSOR: Trade association representing manufacturers and distributors of laundry and drycleaning equipment and supplies.

Linen management and route accounting software.

3601

2791

❏ Texas Automation Products Inc. 1721

Computer software systems for the textile rental industry.

410

1621

Ironer pads, belts, tapes and accessories.

❏ Textile Technologies

Stock tags, labels and business forms for the laundry/drycleaning industry.

❏ SUDSY Vending Supplies

❏ TCF Equipment Finance,

❏ Textile Care Allied

Plastic strapping.

❏ StraPack Inc.

Custom-tailored consulting and management coaching services.

❏ Technische Textillien 2186

Currency change machines and central payment systems.

❏ TBR Associates

T

Equipment financing.

❏ Spynr Inc.

❏ Standard Change-Makers Inc.

and other products.

products and supplies.

(Continued from page 26)

Wastewater heat reclaimers, heatrecovery systems, shaker screens, water heaters, storage tanks, pumping systems, ceramic filtration systems

Linen, Uniform & Facility Services Industry

968

SPONSOR: Trade association representing the textile services industry.

❏ Truffoire Las Vegas

540

❏ Turn-Key Industrial

3244

Skin care products.

Engineering Services

Designs and improves facilities for resort, medical, hospitality and industrial laundry providers.

U

❏ U.N.X. Incorporated

2185

Commercial laundry chemical products and dispensing systems for domestic and international markets.

www.americancoinop.com

4/13/17 7:01 AM

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*Our certified used washers and dryers are professionally inspected, cleaned, and repaired to working order. The equipment shows wear from consistent use including cosmetic wear and oxidation, but it remains in good condition and works perfectly.

3555 POWERLINE RD., FT. LAUDERDALE, FL 33309 StandardPage.indd 1

2/3/17 8:37 AM

2017

EXHIBITORS ❏ U.S. Jaclean Inc.

558

❏ Uniform Advantage

653

Corporate Solutions

Uniform programs.

❏ Union Drycleaning Products

Drycleaning equipment for use with perchloroetyhlene and Class III-A solvents.

❏ Unipress Corp.

1560

1161

Shirt-finishing machines, and laundry and drycleaning equipment.

❏ UniSec Div. of

New York Machinery

1291

Drycleaning machines.

❏ United Brass Works Inc. Industrial valves.

❏ Venus Group

Tablecloths, napkins, aprons, sheets, towels, hospital linens and chef apparel.

❏ Veolia Water Technologies ❏ VF Imagewear Inc.

Services for temporary staffing.

3770

Dust control products, table linen, bed linen, towels, hangers, aprons and other products.

❏ United Wire Hanger Corp./

813

UWH Industries

Wire and plastic hangers and related paper products for the uniform rental, drycleaning and apparel industries.

1127

Launderable barrier fabrics.

Water/wastewater treatment.

❏ Wasatch Co.

W

Textile products for institutional, hospitality, food service and healthcare industries.

❏ Wash Club NYC LLC

Software supporting on-demand pickup and delivery laundry/ drycleaning services.

3765 501

3579 3477

736

3378

❏ Wash Tech

3657

❏ Universal Unilink

3074

❏ Wash-Dry-Fold POS

2190

❏ USTEK RFID Solutions

3759

UHF RFID tags, integrated terminals, and textile and item tracking software.

❏ Utilimaster

737

Walk-in vans, parcel delivery vans and truck bodies.

V

❏ Vega Systems USA

❏ Vend-Rite Mfg. Co. Inc.

AMERICAN COIN-OP MAY 2017

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Point-of-sale system for Laundromats.

Machine Sales Inc.

820

Industrial sewing equipment, parts, workroom supplies and custom clamping for automated machines.

❏ Wedding Gown Preservation Co. 809 Gown preservation services.

❏ Welspun Hospitality

Wide range of textile products.

2045 3406

Soap venders, bag venders, snack/ drink venders, coin laundry signs, plastic laundry bags and drop-off bags.

32

Heavy-duty washers and dryers for industrial laundries and dry cleaners.

❏ Webb & Son Sewing

❏ Wesvic Systems

Piece-counting and performance feedback system.

❏ wh Münzprüfer Dietmar Trenner GmbH

Commercial washers, dryers and specialty products under the ADC, Maytag® Commercial Laundry and Whirlpool® Commercial Laundry brands.

Automated garment-sorting, storage and retrieval systems.

1517

❏ Williamson-Dickie Mfg.

551

❏ Winona Paper

625

Workwear.

Towel and tissue products for textile rental companies.

❏ Woodbine Products Co.

3384

❏ World Emblem

2885

Hand-care products.

Custom embroidered, sublimated and screen-printed emblems.

1417

Group purchasing organization for independent textile care companies.

2615

Commercial Laundry

International

❏ Unitex International Inc.

Distributor of cotton, microfiber and spun table linen textiles.

❏ Whirlpool Corp.

❏ White Conveyors Inc.

Workwear, hospitality garments, corporate apparel and protective apparel; managed uniform programs.

❏ Voltea 306

3611

Licensee of branded soap, fabric softener and stain removal products packaged for use in coin laundries and hospitality locations.

❏ Vintex Inc. 1275

❏ United Temps Inc.

❏ United Textile Distribution

❏ Vend-Rite Supply

❏ WSI Washing Systems

❏ Xeros Inc.

❏ YAC Japan

Y

3507

1199, 1295

Laundry and drycleaning equipment.

❏ Yamamoto Japan Inc.

1661

Washer-extractors, combination washer/extractor/dryers, and smallpiece folders.

❏ Yancheng Yaling Clothing Co. Ltd. 461

❏ Zerowaste

Z

3202

Wastewater elimination equipment for dry cleaners.

❏ zNano LLC 2988

X

Commercial laundry system that utilizes polymer beads.

520 550

1026

Wash-aisle chemistry, wastewater treatment, specialty chemicals, dispensing technology, and information systems.

463

Laundry wastewater recycling systems.

ACO

www.americancoinop.com

4/13/17 7:01 AM

It’s standing out in a UNIQUE. crowd of ordinary, much like the originality of the Primus Cascade Drum. The patented shape of the holes and the washboard-like ridges help deliver a powerful, yet gentle, wash as contoured drum perforations optimize water evacuation and reduce dry times. Through innovative design, Primus delivers unique solutions that produce better washing results. ®

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3/13/17 8:51 3/14/17 2:33 AM PM

Class is in Session 23 classes open to all Clean Show attendees

by Tim Burke

T

hirty hours of educational sessions—all included as part of Clean Show registration—will be spread throughout the event’s four days at the Las Vegas Convention Center.

“The Clean Show sponsors are pleased to present a wide spectrum of education to Show attendees at just the cost of the low registration fee,” says Mary Scalco, chair of the Clean Executive Committee and CEO of show co-sponsor Drycleaning & Laundry Institute (DLI).

“It gives industry professionals an opportunity to learn new techniques and trends that could cost hundreds of dollars in

MONDAY, JUNE 5 u 8 a.m. to 9:30 a.m. — The Human Mousetrap: Planning for Safe Entry into Confined Spaces, room N115-117, presented by Barry Spurlock, Esq., CSP, Eastern Kentucky University, and sponsored by Association for Linen Management (ALM).

If a contractor enters a permit-required confined space at your workplace, who is responsible for their safety and compliance with OSHA’s standards? Does your rescue plan involve offsite rescue services? Have you ever considered reclassifying a permitrequired confined space to a non-permit space? This session will address your legal responsibilities as well as give your company guidance on protecting your employees. u 8:30 a.m. to 9:30 a.m. — Customer Contracts: The Good, The Bad and The Ugly, room N107-108, presented by Steve Fellman, legal counsel, Textile Rental Services Association of America, and sponsored by TRSA. Join Fellman in an interactive discussion on how to design customer contracts to maximize profitability. Learn about new contract clauses related to digital billing technology and examine how textile services companies deal with issues related to inducing breach of contract. Optimize your contract leverage, and learn how to enforce your contractual rights.

34

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much more than “suit and tie.” Your customers are changing and their expectations are changing. If you’re not changing, your business is not growing. Hear how some industry professionals meet the demands of current and future customers. u 8:45 a.m. to 10 a.m. — Great by Design: What Laundromats Can Learn from Latest Retail Trends, room N109114, sponsored by CLA. Today’s Laundromats strive to portray a modern and professional look to consumers. Much may be learned from the most popular trends being seen in other retail and service environments. Hear experts discuss how laundries may leverage the best design trends in retail environments. u 2 p.m. to 3 p.m. — All Things Facebook: How to Grow Your Laundromat Sales, Show Floor Classroom, sponsored by CLA. Social media has become a valuable tool for promoting one’s Laundromat to new customers. This session will focus specifically on the features and services available through Facebook that will help you grow sales in your laundry. u 3:30 p.m. to 4:30 p.m. — TRSA Clean Green and Hygienically Clean Certification Programs, Show Floor Classroom, presented by Bob Corfield, president and CEO, Laundry Design Group, and Mann and Martin; and sponsored by TRSA. Independent, quantitative, third-party certifications build customer confidence and offer your company a competitive advantage. Nearly 60 companies/163

facilities have earned TRSA’s Clean Green and more than 115 facilities have earned TRSA’s Hygienically Clean designations, making them the fastest growing, most recognized international certification programs for textile services operators, the association says. Learn how your company can meet these rigorous standards and quantifiable measurements, including inspections and testing.

TUESDAY, JUNE 6 u 8 a.m. to 9 a.m. — Family Business Dynamics, room N107-108, presented by Joshua Nacht, Ph.D., The Family Business Consulting Group, and sponsored by TRSA. This session focuses on family human resource and governance process innovation in multi-generational family companies. Learn the generation-influenced frameworks that multi-generation family enterprise leaders are using to help facilitate communication among and education of current and future generation members to better prepare family members who have the requisite ability and willingness to contribute meaningfully to the sustainability (and legacy) of their family and business(es). u 8 a.m. to 9:30 a.m. — How is Your Linen Handled? Lessons from ALM’s Research Project, room N115-117, presented by Fontaine Sands, D.Ph., MSN, CIC, RN, ALM clinical advisor, and Linda Fairbanks, executive director, ALM, and sponsored by ALM. Healthcare textiles from quality

▲

u 8:30 a.m. to 9:45 a.m. — Business as Unusual, room N255-259, presented by panelists Nick Chapleau (Starchup), Chris Moreno (Laundry Locker) and Kyle Nesbit (MW Cleaners), and sponsored by DLI. The drycleaning business today is so

independent seminars apart from the show.”

Another co-sponsor, the Coin Laundry Association, is presenting seven sessions during the event, including one it is co-hosting with DLI. Partnering for Future Profits “is in response to changes in the marketplace and appealing to today’s consumer for more wash-dry-fold services,” says Scalco.

Morning sessions will be held in designated meeting rooms away from the show floor. Afternoon sessions will be held in the “Show Floor Classroom” at the rear of the exhibit hall.

The following sessions are listed in chronological order by day, date and time, along with the presenter(s), location and description, as provided by show management firm Riddle & Associates:

www.americancoinop.com

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laundry providers are typically hygienically clean and safe for use. Is the hygienic integrity maintained during transportation, storage and distribution? ALM has completed a research study to evaluate those very concerns. Be the first to hear the results!

removal tips as there are homes. DLI puts some of these home remedies to the test to see which of them actually work and which ones fail.

u 8:30 a.m. to 9:45 a.m. — Drycleaners & Laundromat Owners: Partnering for Future Profits, room N109-114, presented by panelists Jeff Gardner (The Laundry Doctor), Chris Balestracci (Super Wash Laundry) and Stephen Moore (PressBox Cleaners), and co-sponsored by CLA and DLI. Dry cleaners and laundry owners are using each other’s expertise to increase their market share. Learn from industry members how they have made this partnership work for them.

u 8 a.m. to 9 a.m. — Doing Well by Doing Good: How Laundromat Owners are Giving Back, room N109-114, sponsored by CLA. The best Laundromats serve as critical community centers where important resources may be shared with local residents. Hear stories of how Laundromat owners are giving back to their neighborhoods and transforming their stores into community centers.

u 9 a.m. to 10 a.m. — Laundry Marketing Secrets Revealed, room N107108, presented by Jeff Wile, president, Infinite Laundry, and sponsored by TRSA. Top secret no more! If you want to grow your business in the digital age, you need to learn successful strategies that help you do so. Discover the top tips and tricks to succeed in B2B social and digital advertising. You’ll also hear how to incorporate conversion rate optimization to maximize your sales through new customer acquisition. u 9 a.m. to 10 a.m. — Research That Proves Reusable Isolation Gowns Beat Disposable, room N219-220, sponsored by the American Reusable Textile Association (ARTA).

ARTA shares life-cycle assessment research that outlines how reusable isolation gowns are the environmentally sustainable choice. Researchers present an overview of research findings. u 10 a.m. to 11 a.m. — Research That Proves Reusable Surgical Gowns Beat Disposable, room N219-220, sponsored

by ARTA. ARTA shares life-cycle assessment research that outlines how Level 3 reusable surgical gowns are the environmentally sustainable choice. Researchers present an overview of research findings. u 2 p.m. to 3 p.m. — TextileEd “TED” Talks, Show Floor Classroom, sponsored

by ALM. “Riveting thoughts by remarkable people” is the cornerstone of the popular Ted Talks. ALM’s version, “TextileEd Talks,” brings together some of the remarkable people who have riveting thoughts about the laundry and linen industry, bringing you quick segments of valuable education. u 3:30 p.m. to 4:30 p.m. — Oops: Now What?, Show Floor Classroom, presented by Brian Johnson, education director, DLI, and sponsored by DLI. There are nearly as many home stain36

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0517aco_p34-36.FINAL.indd 36

WEDNESDAY, JUNE 7

u 8 a.m. to 9 a.m. — Five Considerations for Improving Employee Retention, N107-108, presented by Brenda Stauffer, human resources director, Balfurd Inc., and sponsored by TRSA. If you’re one of the many businesses that sees high employee turnover as a problem, you may wonder if there’s more you can do to retain your most valuable workers.

In an increasingly competitive business world, top talent is in high demand. If you aren’t making your top workers happy, another company may easily recruit them.

This session will offer you five key considerations for retaining your top employees that go beyond a good pay package. u 8 a.m. to 9:30 a.m. — Healthcare Contingency Risks & Plan, room N115117, presented by Cindy Molko, Mayo Clinic Rochester, and sponsored by ALM. Healthcare facilities have a responsibility to ensure care is provided even when critical products such as linen are unavailable.

Hear lessons learned by one health system when developing its contingency plan and learn about the process it followed in assessing the options, selecting a direction, and managing. u 8:30 a.m. to 9:45 a.m. — The Five Essential Steps to Growing Revenue in a Tough Market, room N255-259, presented

by Trudy Adams, Mt. Hood Cleaners, and sponsored by DLI. Discover how to unlock the secrets of successful sales promotion and marketing management with ideas you can implement right away. u 9 a.m. to 10 a.m. — Maximizing Labor Efficiency in Your Wash-Dry-Fold Operation, room N109-114, sponsored by CLA. Like many Laundromat owners, you may be looking for ways to take your wash-dry-fold operation to the next level.

For most operators, getting more productivity from your front-line workforce is a major challenge. This special presentation will focus on getting the most from those payroll dollars by incorporating the most

efficient practices into your wash-dry-fold production. u 9 a.m. to 10 a.m. — Tips and Lessons Learned for Entering the Commercial Laundry Industry, room N107-108, presented by panelists Bob Corfield (Laundry Design Group), John “J.R.” Ryan (MODRoto) and Keith Ware (Lavatec Laundry Technology), and sponsored by TRSA. Have you ever thought about what it would take to enter the commercial linen and uniform rental market? There are pros, but also cons that come along with tackling a market you’re unfamiliar with.

Hear from industry experts on the best place to start this type of transition, how the industry works and what competition already exists to determine if it’s the right move for you. u 2 p.m. to 3 p.m. — OSHA Compliance: Identifying Laundry’s Most Cited Violations, Show Floor Classroom, presented by Edwin G. Foulke Jr., partner, Fisher & Phillips LLP, and sponsored by TRSA. Foulke was OSHA’s top administrator from 2006 to 2008, when workplace injury, illness and fatality rates dropped to their lowest levels in recorded history.

Now an attorney in private practice, he has helped TRSA develop consensus proposals for overcoming the most difficult obstacles the industry faces in eliminating injuries and illnesses. In this session, he’ll discuss OSHA’s top 20 most frequently cited standards and the top 25 “low-hanging” fruit violations. He will also share information on TRSA’s new Safety Certification. u 3:30 p.m. to 4:30 p.m. — WiFi in Your Laundromat: Best Practices for Security & Marketing, Show Floor Classroom, sponsored by CLA. Thousands of Laundromat owners are now adding free WiFi as a prominent amenity for their customers. Now learn the best way to manage, support, secure and promote this indispensable feature for maximum impact.

THURSDAY, JUNE 8 u 8:30 a.m. to 10 a.m. — Your First Laundromat: 10 Keys to Success, room N109-114, sponsored by CLA. No one can learn everything you need to know about an investment in a self-service laundry in one seminar but this fast-paced 90-minute session will help you identify the most important elements for success. Bring lots of questions for the experts as we share the secrets to success for your first ACO Laundromat.

Tim Burke is the editor of American Drycleaner, a sister publication to American Coin-Op.

www.americancoinop.com

4/13/17 6:59 AM

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GOIN’ WITH

COHEN

From Homeless to Famous:

Queen Mimi Meet

Down-and-out woman finds coin-op home is where the heart is

I

t’s fitting that my interview with the “Queen of Montana Avenue” at the Fox Laundry coincides with a strong storm hitting Santa Monica, Calif. That’s how this story unfolded some 20 years ago.

On that fateful cold and rainy night, Stan Fox got a call from his attendant at closing time seeking permission for the elderly homeless woman, who had been hanging about for months during operating hours, to spend the night indoors rather than brave the elements.

“I didn’t even think about it. I just said, ‘Absolutely, let her stay,’” recalls the veteran operator. “Little did I know this was going

to turn into a long-term relationship.”

With his blessing, that night turned into weeks, months, years and, eventually, nearly two decades of Marie “Mimi” Haist living out of the Fox Laundry tucked away in a plaza along a commercial strip.

There, she nested among the 52 machines and got buddy-buddy with neighborhood residents, including Hollywood actor Zach Galifianakis.

By day, Mimi would fold clothes and sweep. At night, she’d don a jacket and sleep. Two plastic chairs — one to sit on and the other to support her legs — were dragged to the second washer aisle where she dozed off away from peering eyes.

Eventually, Fox turned over a front-door key, giving her free rein to do what she

Yaniv Rokah’s documentary Queen Mimi turned its leading lady, Marie “Mimi” Haist, into a media darling and brought the spotlight to Fox Laundry’s supporting role within the social fabric of Santa Monica, Calif. (Photo: Laurance Cohen) 38

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liked best at night — getting dolled up in all things pink and enjoying some lemon drop martinis while gallivanting around town with acquaintances from the laundry.

Among them was Yaniv Rokah, a neighborhood coffee barista who made the octogenarian the subject of a 77-minute documentary titled Queen Mimi (available through Amazon, iTunes and Netflix).

“Who lives in a Laundromat? What a cool story! I thought I could make a short film out of that,” Rokah says as we sit in the same front corner of the Fox Laundry where the Queen accumulated her possessions and piled fluff ’n fold orders awaiting pickup from her loyal following.

“You have a combination of a woman in her 80s, extremely sharp and funny and sexual and all by herself living in a laundry.

I figured there’s a story there.”

The documentary celebrates the life and turn of events of the now-91-year-old who lost it all and discovers that her coin-op home is where the heart is. You’ll watch her go from the laundry’s tile floor to not only the red carpet premiere of Galifianakis’ sequel The Hangover 3, but her own film — all while getting a candid look at what makes her tick and what ticks her off.

A DIVERSE COMMUNITY’S EQUALIZER To appreciate how a woman living on the street rose to prominence is to understand Fox Laundry as the great equalizer in a diverse community.

North of Montana are multimilliondollar residences. To its south, a mature stock of walk-up apartment buildings.

The store is an anomaly in this chic business district yet stands the test of time, having survived escalating rents and the ’94 Northridge Earthquake — which

▼

by Laurance Cohen

www.americancoinop.com

4/13/17 6:53 AM

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GOIN’ WITH

COHEN Rokah was pouring latte art in a coffee shop directly across Montana, awaiting his Hollywood break. He bonded with the Fox Laundry fixture and got a go-ahead to document her life over a five-year span.

“I never thought she would open up,” the first-time filmmaker admits. “I was very respectful. I didn’t want to dig deep into her past yet I was very curious for myself. How can a woman in her 80s end up all by herself? Could that happen to all of us? Yes, it can.”

Much of the storyline is carried by those who know Mimi best — Fox, his staff, patrons, and neighboring shopkeepers — all recounting how she touched their lives.

Most notable is comedian Galifianakis, who, before he hit the big time, resided in a modest unit a few doors away from the laundry and grew close to Mimi. The two hit red-carpet events, laid in bed for a VH1 cable show, and agreed on housesitting arrangements.

While others would also occasionally put Mimi up for the night, the story takes a dramatic turn when Galifianakis quietly arranges to get her an apartment steps from the laundry, and fellow Hollywood star Renée Zellweger furnishes it.

Fox was elated for her and says the celebrities were “thoughtful to provide her

Before moving into an apartment near Fox Laundry, Mimi spent many nights sleeping in the Laundromat in a chair like the one she’s seated in here. (Photo: Jim Pease) 40

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Stan Fox gets a kiss on the cheek from Mimi, who left the streets and lived in his Southern California coin laundry for nearly two decades. (Photo: Laurance Cohen) a dwelling within close walking distance.”

LIFE OF THE PARTY While Queen Mimi puts a human face on homelessness, it also offers a rare glimpse into coin-op camaraderie, with playful banter between its star and Fox staff as they dance in the aisle and, at times, set the mood with some provocative dress.

“Mimi’s the life of the party. She would get upset if we were having a party outside the laundry and she wasn’t invited,” employee Alesandrea Araujo shares while dismissing any notion that fame has gone to Mimi’s head. “The documentary hasn’t changed her one bit.”

That sentiment is echoed by the Queen herself as she waits out the inclement weather in her apartment so she can safely maneuver her cart-cum-walker and journey to the coin-op.

“I’m not one of those people with my nose in the air. I try to blend in,” Mimi says.

Although she admits to finally hanging up her fluff ’n fold processing, which for years was offered to select patrons, the spry woman still shows up eight hours each day to back up staff.

Asked about her regiment of bending over to clear tumbler lint, captured on film and eliciting cheeky comments from the store owner and friends, Mimi insists she “still checks the dryers all the time, as nobody knows how to clean them right.”

She is quick to show off a treasured heartshaped Tiffany ring she once found in one.

Rokah and Mimi remain close.

“She feels like she’s on top of the

▼

claimed a neighboring coin-op — and remaining a laundering hub for the haves and the have-nots.

Fox couldn’t shake off a “huge” homeless problem that he and others in this seaside community still grapple with today.

By the time the temblor hit, Mimi had already been showing up daily at the thenpartially-attended laundry for a year, arriving by bus and remaining from opening to closing to help patrons load machines, pick up after them, and chase out vagrants.

“She hated homeless people and she was herself homeless,” Fox relates. “Mimi made herself very useful and kept an eye on things and was very protective of everything. She endeared herself to us.”

Things weren’t always rosy. There were times Fox, a multi-store operator with four decades now under his belt, admits that having someone camp out in his business was more a liability than an asset.

“I’ve had plenty of fights with Mimi over the years. She’s mellowed out a whole lot now, but when she was younger and feistier, she would throw people out in not a nice way. She could be very, very nasty.

A lot of customers would say, ‘I only come here for Mimi,’ while others said, ‘I’ll never come back.’”

Fast forward to 2010. The Israeli-born

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GOIN’ WITH

COHEN world. She’s more proud and is noticed by all now,” Rokah says. “Before people used to judge her: ‘Who is that crazy woman on the bench?’ Now they recognize her as Queen Mimi. Her spirit is higher than it was before. I love that about her.”

STILL HOLDS COURT EVERY DAY The filmmaker hopes viewers will have more compassion for society’s down-andout.

“Every homeless person that we’re so afraid of — guess what, at some point in their life, they were just like us, and came from a family and some social environment,” Rokah says. “There’s a million other Mimis out there.”

“One of the first things my father taught me was not to judge anyone by their appearance and treat everyone with respect,” Fox says.

And while he wasn’t advocating others

In a scene from the documentary, Mimi kicks up her heels in the Fox Laundry as staffers look on. (Photo: Jim Pease) to follow his lead and allow someone to seek refuge in their laundry, the veteran operator did note his fellow store owners have probably never met someone like Mimi.

“She doesn’t fit the mold of a homeless person,” Fox says. “She’s got such a zest for life.”

He expresses concern as Mimi becomes more “fragile,” but reports she remains resilient and that the Queen “comes in every day and holds court.” His offer to pick up the tab for much-needed cataract eye surgery was turned down by

the proud woman.

The owner with a big heart admits that, at some point, there will be heartache.

“I’m sure the laundry would lose a lot of its aura without her. I don’t look forward to that day.”

ACO Laurance Cohen crisscrosses the country seeking out the most unique vended laundries. He served as American Coin-Op editor in the early 1990s and currently operates Laundry Marketing Concepts based in Hallandale Beach, Fla. He can be reached at goinwithcohen@outlook.com.

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COIN-OP 101

BUILDING A BETTER CUSTOMER EXPERIENCE

Jim Hohnstein

Let’s be honest. Is the coffee at Starbuck’s really that much better? If we do a blind taste test, how many of us can pick out the $4 Starbucks cup from the $1 McDonald’s cup?

Now, let’s take the blindfold off and explore that sip of coffee within the full context of the surroundings. We can all agree that the Starbucks experience is quite different than the McDonald’s.

That difference is rooted in the customer experience.

I think this is a nice parallel to our business. We can all agree the root of what we present to our customers isn’t all that different from store to store.

My store offers washers and dryers for clients to launder their clothes. Likewise, competitors in my market have the same basic offering. Similar to the coffee example, what separates us is our approach to the customer experience.

Can I make money and be successful by throwing washers and dryers in a room and flipping on the “Open” sign? We can all agree, yes (and many of us can admit we have shaken our heads at the guy down the street employing that strategy, silently wondering how he stays in business). The flip side to this is, can I command a premium for my services by focusing on presenting a higher-level customer experience? Again, the answer here is yes. But how do I get there?

GETTING STARTED I firmly believe we are making great strides in changing the perception of what a vended laundry is.

However, owners often do fall down when it comes to the customer experience. We all have to view this as a business that truly emphasizes this experience. This is how you will get a leg up on the owner down the street, who thinks he basically bought an annuity and doesn’t need to do anything.

I believe the key to getting started in building a better customer experience is to always be in a growth phase. Be as pliable as when you started. Never stop

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learning and growing as an owner. Seek out new ideas and ways to give your customers more than just basic tools that wash and dry. We have to get beyond just a “cleaner and brighter store” mentality. A clean store with good lighting is not enhancing the customer experience; these are basic prerequisites to being in this business.

BIGGER IS OFTEN BETTER The vended laundry game is trending toward larger equipment. This is what customers want. It gets them in and out faster. If you don’t offer 40-, 60- and 80-pound washer-extractors, your store isn’t giving customers what they want (and you also are missing out on utility savings and profit potential). The ROI on larger capacities sometimes is quite surprising, even to veteran laundry owners. But if we are truly creating a better customer experience, bigger shouldn’t stop at machine capacity.

Let’s start at the front door. Our customers are lugging giant bags into our stores; large automatic doors definitely help simplify things for them. I have the push-button handicapped variety and don’t have any issues with children opening and closing them. Bottom line is if we are focused on a truly exemplary customer experience, it starts from the first interaction with our stores — the front door.

Likewise, what about making this task even ▲

To read more Coin-Op 101 columns, visit www.AmericanCoinOp.com

(Image licensed by Ingram Publishing)

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4/13/17 6:50 AM

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COIN-OP 101

easier? Ever think about why, when we are selling larger-capacity equipment, we are using the same size laundry carts? Me, too. Upsize your laundry carts and customers will appreciate not having to bal-

ance bags and baskets overflowing with laundry on carts too small for their needs.

To take this customer experience to the next level, print stickers or implement a cart color-coding system that ties to your

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machine capacity. Customers often have a tough time knowing just exactly how much they can put in a 60- or 80-pound washer-extractor. Simplify it for them by creating a system that basically says, “If this cart is filled, it’s a perfect 60-pound load.”

This certainly isn’t a bank-breaking idea, yet it greatly enhances the customer experience by taking guesswork off the table and making things easy and intuitive. I will take this a step further and say these bigger carts are an advertising opportunity.

Think about that customer with bulky things at home driving by your store and seeing a customer in the parking lot filling one of your giant laundry carts. They now have a visual connection to the scale of capacity your store has: They have equipment that can wash that much laundry?

Seems like an easy way to clean all those blankets, quilts, and bedspreads I have at home.

GIVE THEM CONTROL That guy down the street with the rundown shop and a bank of dated top loaders isn’t delivering a great customer experience in many areas, and he’s definitely falling short in wash cycle options.

So you think your store’s 27 cycle options are overkill? Well, I have machine operations reports that show me just how much customers like having the ability to tailor their wash to what they want.

They want to choose how they care for their clothes. To me, having a variety of cycle options and modifiers is a must in delivering a great customer experience.

Why not utilize all the technology that is available?

DRY-SIDE THOUGHTS If we are offering greater wash capacity, a better customer experience obviously requires more dryer capacity as well. Big, 45-pound stacks are the way to go. But again, a better customer experience sometimes is about the little things.

We all know it can be a pain bending www.americancoinop.com

4/13/17 6:50 AM

over to load and unload that bottom pocket, so think about installing stacks on platform to make loading and unloading easier on the back. Raising the stacks up by as little as 4 inches can actually make a difference. I have done this in one location and usage is pretty balanced between the top and bottom pockets.

I think the drying side is an opportunity to further enhance customers’ experiences and resulting perceptions of our stores by trending to one-price starts of 50 or 75 cents. It gives the maximum amount of heat versus forcing clients to keep going through cool-down cycles with 25-cent prices.

HAVE A SNACK People often come to your laundry hungry and thirsty. Adding soda and snack machines ensures you are meeting more than their laundry needs — that’s being customer-friendly. It also opens the door to additional revenue; some laundries are pulling north of 10% of gross monthly revenue from soda and snack offerings.

You can reinforce your commitment to a better customer experience by surveying them on their likes. The message here is that we care about your needs and want to create an atmosphere of comfort.

Comfort also applies to space. While larger-capacity machines are the trend, don’t eat up every extra square foot. Larger equipment plus larger carts should equal more space overall, so make sure the store is airy and easy to navigate for customers. Stores that are crammed full of equipment and make it hard to move around are not customer-friendly.

PARTING THOUGHTS Obviously, it’s up to individual owners and new investors to determine what will improve the experience for their own customers. Think of it as equal parts innovation and adaptation.

In exploring the adaptation theme, look outside your business for inspiration. Franchises such as Wendy’s and Panda Express are doing things in store designs that we may want to consider replicating. Even my McDonald’s observation at the start of this column may not be persuasive, as its store décor is rapidly changing, including elements such as fireplaces.

As consumers ourselves, ideas are all around us. Look at your grocery store, car dealership, restaurant, etc., and identify little things that make your task easier or make you feel more valued as a customer. Then bring these ideas to your store and adapt them.

Often, small investments in improving the customer experience can have returns.

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Jim Hohnstein owns Martin-Ray Laundry Systems, a Speed Queen® distributorship, based in Denver, Colo. He has more than 40 years of commercial laundry equipment experience. www.americancoinop.com

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INDUSTRY NEWS

CONTINENTAL GIRBAU BEGINS TWO-PHASE EXPANSION Laundry equipment manufacturer Continental Girbau Inc. recently broke ground on its third facility expansion since 2000, according to President Mike Floyd. The twophase project in Oshkosh, Wis., comes as a result of “catapulting sales, product offerings and staff.”

“Business is so strong that we need more space for our team members and product inventory,” says Floyd. “We are projecting aggressive expansion through the next four years.”

Phase one, which was expected to be completed by May 1, encompasses a 24,000-square-foot warehouse addition.

“This extra space will allow Continental to inventory more product and quickly and efficiently turn around customer product orders,” says Floyd.

Phase two, to be finished by the end of the year, will provide even more warehouse and office space, although exact square footage isn’t yet finalized.

Additional offices and conference rooms will be created to

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At press time, Continental Girbau’s 24,000-square-foot warehouse addition was slated to be completed by May 1. (Photo: Continental Girbau) accommodate Continental’s growing team.

“This year, we’ll increase our labor force by 12%,” adds Floyd.

The additions will complement Continental’s current building, which serves as the company’s headquarters for marketing, sales, training, service, warehousing and customer support.

ACO

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T

Distributor Open Houses Continue Throughout May

he calendar remains full of opportunities to attend distributor open houses, service schools and other special events in May and beyond.

Here is a brief rundown of events from the American Coin-Op calendar through this month.

Call, e-mail, or visit the website listed for registration information. In many cases, space is limited.

MAY

May 2 — Commercial Laundry Sales Open House and Service Schools, Green Bay, Wis.; www.claundrysales.com.

May 2 — Great Lakes Commercial Sales Product Expo & Service School, Lansing, Mich.; 800-821-8846; mishow@greatlakes laundry.com.

May 3 — Aaxon Laundry Systems Service School, Ft. Lauderdale, Fla.; www. aaxon.com/service-schools.

May 3 — Summit Laundry Equipment Spring Open House, East Elmhurst, N.Y.; 855-786-6489; sales@summitlaundry.com.

(Image licensed by Ingram Publishing)

May 3-4 — Equipment Marketers 24th Annual Trade Show and Service Seminar, Cherry Hill, N.J.; 800-223-1376; kweitzman@equipmentmarketers.net.

May 3 — Century Laundry Service Seminar, Hiawatha, Iowa; www.century laundry.com.

May 4 — Century Laundry Service Seminar, Bloomington, Minn.; www.century

laundry.com.

May 6 — Great Lakes Commercial Sales Product Expo & Service School, Wauwatosa, Wis.; 800-236-5599; wishow@ greatlakeslaundry.com.

May 13 — Coin-O-Matic Service School: Single & Stack Tumbler Dryers, Alsip, Ill.; http://coinomatic.com.

May 17 — Commercial & Coin Laundry Equipment Co. Distributor Show, Baton Rouge, La.; 800-366-4168.

May 20 — Alco Washer Center Open House, New Castle, Pa.; 724-658-8808; alco.washer@verizon.net.

May 24 — Commercial Equipment Co. Open House, Service School and Equipment Showcase, Farmers Branch, Texas; www. washerdryer1.com.

Check the AmericanCoinOp.com calendar periodically for updates/additions.

Distributors, e-mail Editor Bruce Beggs (bbeggs@atmags.com) to have your comACO pany events added to our calendar.

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NEWSMAKERS

SPEED QUEEN SELECTS WALLNERS AS $100,000 CONTEST WINNERS Speed Queen® has named multi-store owners Bob and Donna Wallner the winners of its 2016 Art of the Journey contest.

Representatives from the equipment manufacturer and from the Wallners’ distributor, Statewide Laundry Equipment, surprised the brother-and-sister team with the $100,000 grand prize paying off the Wallners’ equipment loan through Speed Queen Financial Services (SQFS).

“Bob and Donna Wallner have been in the industry for many years and understand the importance of reinvesting in their business,” says Jeff Harvey, brand manager, SQFS. “Over the years, as they have expanded their business to multiple stores, the Wallners have seen the benefits purchasing new equipment provides their Laundromats, including attracting new customers, increasing profitability and decreasing utility expenses.”

Joining Harvey in surprising the siblings with their check at Crystal Clean Coin Laundry in Orlando, Fla., were Speed Queen Commercial North American Sales Manager Jim Rosenthal and Brittany Pettineo, Rusty Parks and Jim Rogers of Statewide Laundry Equipment.

(From left) Siblings Donna and Bob Wallner are the winners of Speed Queen’s 2016 Art of the Journey contest. Donna Wallner created the winning artwork, a framed collage of their first store made entirely of dryer lint. (Photo: Speed Queen) Laundromat owners who reinvested in their store with at least $2,500 of new, state-of-the-art Speed Queen equipment financed through SQFS were eligible to enter the contest by uploading an (continued on page 56)

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SINGLE-COPY SALES To order any current or back issue of American Coin-Op by phone, or to subscribe, call our circulation customer service department at:

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SERVICES AND SUPPLIES

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WASHERS and DRYERS COMPUTER BOARD REPAIR Dexter VFD Inverter (Delta Motor Control) All Models (9375-xxx-xxx). . . . . . . $245.00 VFD-A & VFD-B (9732-237-001) . . . . . . . . call Stack Dryer (9875-xxx-xxx) . . . . . . . . . $65.00 Coin Accumulator . . . . . . . . . . . . . . . . $55.00 Wascomat / Electrolux Inverters (MotorControl) All. . . . . . $245.00 471977101,105,115 . . . . . . . . . . . . . . . . . call Compass Control Assembly Gen. 6. $175.00 Selecta II Dryer PCB Assembly . . . . $175.00 Maytag Computers . . . . . . . . . . . . . . . . . . . . . $65.00 23004118 . . . . . . . . . . . . . . . . . . . . . . . . . call W10343020 . . . . . . . . . . . . . . . . . . . . . . . call 33001129 . . . . . . . . . . . . . . . . . . . . . . $85.00 ADC 137213, 137234, 137240 . . . . . . . . . . $65.00 137253,137274,137275 . . . . . . . . . . . . . . call Igniters (Fenwall only). . . . . . . . . . . . . . $30.00 Speed Queen / Huebsch Computers . . . . . . . . . . . . . . . . . . . . . $65.00 Motor Control . . . . . . . . . . . . . . . . . . . $95.00 IPSO 209/00440/70 (Micro 20). . . . . . . . . . $115.00 Volume Discounts • One-Year Warranty Free Return Shipping El - Tech, Inc. 26 West St. Colonia, NJ 07067 For Complete Price List Please Call: 732-381-7620 or 908-510-6520 or visit us at www.eltechlab.com

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ADVERTISERS’ INDEX Advertiser

Page

Advertiser

Page

AC Power ........................................ 42

Huebsch ...................................... 22-23

Alco Washer Center ..........................41

Imonex Services ................................11

BDS Laundry Systems .......................39

Laundroworks ..................................37

Card Concepts ..................................17

Laundry Concepts ............................43

Cleaner’s Supply ...............................55

Laundry Owners Warehouse ......31, 55

Clean Show .......................................53

Maytag Commercial Laundry ............3

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Royal Basket Trucks .........................48

Gold Coin Laundry Equipment ........19

Setomatic Systems .......................... IFC

Great Lakes Commercial Sales ........ 54

Speed Queen ...................................7, 9

HHC Electronic Service ................... 54

Tjernlund Products ...........................54

Hamilton Engineering .......................46

Vend-Rite............................................5

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European Finishing Equipment .........51

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NEWSMAKERS

(continued from page 52) original piece of art — photo collage/montage, video, poem, drawing or painting — that showcased their unique journey into the industry.

Donna Wallner created the winning artwork, a collage of the Wallners’ first store made entirely of dryer lint.

“This portrait represents the beginning of our journey in the laundry business, one which we continue to travel with our partners from Statewide and Speed Queen,” she says.

Besides Crystal Clean, the Wallners own Sunny Bubbles in Kissimmee, Soap Opera in Ruskin, and Bright ’n Clean in North Fort Myers.

“Installing new, efficient equipment that provides our customers with more options to customize their laundry cycles has helped make our stores successful,” says Bob Wallner. “Speed Queen Financial Services has made it possible to continue to replace equipment and improve our stores in an easy and manageable way.”

MC ALLISTER JOINS CONTINENTAL GIRBAU STAFF Dave “Mac” Mc Allister, of Berlin, Wis., recently joined the staff of equipment manufacturer Continental Girbau Inc. as its director of services and product management, the company reports.

Mc Allister, who fills a newly created position, oversees customer and technical service areas for all Continental subsidiaries.

He is also a member of Continental’s seven-person Executive Committee.

“Mac comes to us with a wide breadth of experience in technical service, business and product development,” says Continental President Mike Floyd. “We look forward to him bringing a fresh vision to the company and, simultaneously, contributing streamlined solutions geared toward an enhanced customer experience.”

Dave Mc Allister Mc Allister manages the customer service and technical service departments; innovates strategies to help the company meet strategic goals; implements tactical operations plans for enhanced customer experiences; and monitors Girbau Industrial work procedures and schedules.

Mc Allister has an associate’s degree in automotive technologies from Fox Valley Technical College, Appleton, Wis. STANDARD CHANGE-MAKERS WELCOMES KOZLIK AS WESTERN SALES REP Standard Change-Makers, a manufacturer of currency change machines and car wash entry systems, has hired Tom Kozlik as its new regional sales representative for the Western United States.

Kozlik is responsible for working with distributors in the laundry, car wash, vending, amusement and specialty markets in states west of the Mississippi River, plus Illinois, Wisconsin and Michigan.

He spent 22 years serving change machine manufacturer Rowe 56

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International in various leadership positions, including project management, engineering and sales capacities. He was active in developing new products and product launches for Rowe, as well as overseeing new employee training, distributor relationships, and developing new sales opportunities in all coin-op market segments.

“Tom Kozlik is a recognized leader in the currency change machine industry,” says Standard Change-Makers President/CEO James McNutt Jr. “I’m sure our customers have heard of him, worked with him, or are familiar with him and his work over the past 20 years.

Tom Kozlik “We are excited to have a person with his outstanding reputation join our sales team, and help us provide that knowledge and experience in the Western U.S. territory.”

Kozlik will be covering his territory from his office in Grand Rapids, Mich.

DISTRIBUTOR STATEWIDE LAUNDRY EQUIPMENT ADDS GARCIA Statewide Laundry Equipment’s Miami branch has a new addition to its management team.

Elia Garcia, a laundry industry veteran of nearly 15 years, is office manager. She is responsible for daily equipment orders, overall inventory of Statewide’s Hialeah, Fla., office, accounts receivable, and other day-to-day accounting and customer service tasks.

“Elia has extensive experience in the commercial laundry industry,” says Noel Orozco, Statewide’s vice president. “She is precise and accurate with equipment ordering and Elia Garcia possesses working knowledge of equipment changes and new model releases.

“We’re happy she’s on our team. Customers truly enjoy working with her.”

Statewide distributes Speed Queen laundry equipment, and also exports Speed Queen and UniMac equipment to South and Central America as well as the Caribbean.

COST-LESS PARTS UNVEILS NEW, IMPROVED WEBSITE Cost-Less Parts (CLP) recently unveiled a new website — www. costlessparts.com — for quickly ordering commercial laundry equipment parts, accessories and an ever-growing list of free, machine-specific parts manuals for download, the company reports.

The user-friendly site offers ease of navigation; an enhanced search tool; the ability to create and save custom shopping lists; and the opportunity to place and save recurring orders, among other features. It also supports multi-user and multi-location customers and generates purchasing reports by location.

ACO www.americancoinop.com

4/13/17 8:46 AM

INVEST IN EXCELLENCE Getting into the laundry business the right way is important.

Continental Girbau and our distributors partner with you to help with every aspect of store development. Continental laundries offer the most innovative and advanced washerextractors and drying tumblers boasting sleek, stainless construction. Continental high-speed laundries allow customers to finish laundry in less than 60 minutes. Owners enjoy unrivaled efficiency for lower overhead and boosted profits!

SITE SELECTION | DEMOGRAPHIC STUDIES | LEASE NEGOTIATIONS STORE DESIGN | EQUIPMENT SELECTION & INSTALLATION | MARKETING STORE MANAGEMENT | TRAINING | TECHNICAL SERVICE | FINANCING

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Visit ESD at Clean 17 at Booth #2661 TM

V8

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With a reputation for value, quality, and dependability, ESD has been the leading source of money boxes that the laundry industry has counted on for over 40 years. Offering a wide variety of lengths, heights, colors, and security options, there is a money box to meet every need.

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