American Coin-Op - March 2014

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BUYER’S GUIDE 2014

I N S I D E : JI UNLSYI D2E 0: 0 M 5ARCH 2014 BUYER’S GUIDE: HERE’S WHERE TO FIND THE GOODS

EMPLOYEE DEVELOPMENT TAKES TIME BUT IS WORTH IT

ACCEPT CREDIT CARDS? KNOW YOUR DUTY TO PROTECT DATA

WWW.AMERICANCOINOP.COM

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Innovation that keeps you a step ahead of your competition, technology that keeps you in tune with your business.

Setomatic Systems has been setting the bar for the coin operated laundry industry for over 45 years. Our revolutionary SpyderWash Payment System does more to connect your business to the needs of your customers than any other available system. We have always looked at the trends of tomorrow and are proud to be the only company in the laundry industry to offer Contactless and NFC Mobile Wallet Payments. While coins may be the basis of your business today, SpyderWash will enable you to immediately benefit from the acceptance of Credit/Debit Card Payments while ensuring that you can handle the most sophisticated payment methods of tomorrow. Keep coin, add cashless...make more money.

Contact your Setomatic Systems sales rep today and see how you can immediately benefit from the SpyderWash Payment System.

12:34 PM

516.752.8008 www.setomaticsystems.com StandardPage.indd 1

2/10/14 1:52 PM

R

R

R&B’s Commitment as ALWAYS - Your Satisfaction Guaranteed!

WHY R&B IS THE RIGHT SOLUTION! 9+ LAUNDRY CART MODELS TO SELECT FROM 100+ CART, RACK AND COLOR OPTIONS 7 VINYL DIPPED BASKET COLORS OR CHROME 2 POWDER COATED BASE OPTIONS OR CHROME R&B’S AIR CUSHIONED BUMPER SYSTEM PROTECTS EQUIPMENT! R&B’S PATENTED “CLEAN WHEEL SYSTEM” KEEPS WHEELS ROLLING! R&B’S HEAVIER WELDED BASE - BUILT TO LAST ALL REPLACEMENT PARTS & ACCESSORIES AVAILABLE FOR ALL MODELS AVAILABLE AND STOCKED

BY YOUR LOCAL AND NATIONAL R&B DISTRIBUTOR!

THE LEADER IN LAUNDRY CARTS SINCE 1946

sales@RBWire.com StandardPage.indd 1

www.RBWire.com

(800) 634-0555 2/13/14 9:34 AM

CONTENTS MARCH 2014 VOLUME 55 ISSUE 3 COVER STORY

ANNUAL BUYER’S GUIDE

BUYER’S GUIDE

When you need a product for your business, oftentimes you need it right away. But where do you look to find a manufacturer or supplier? Start here, with our 32nd Annual Buyer’s Guide. With this valuable resource, locating what you need is a snap!

2014

INSIDE

10 COLUMNS 34 EMPLOYEE DEVELOPMENT TAKES TIME, IS WORTH IT

10 PRODUCTS DIRECTORY

You hire a new staffer and put her through your training program. Afterward, she’s OK, but slow, easily ruffled and never on time. What do you do? You could fire her, says Howard Scott, but then you’ll have to go through the whole hiring process again. Maybe a better option is to see if you can correct her bad habits.

Products (and services) that are important to vended laundry owners and operators, along with a list of companies that provide them.

20 MANUFACTURERS & SUPPLIERS DIRECTORY Once you find a vendor in our Products Directory, here is the key information you’ll need to contact them.

40 PROTECTING CUSTOMER DATA Many small businesses are not aware of the duty to protect credit card data, nor of the continually morphing rules, warns business writer Phillip M. Perry.

Cover Image: © iStockphoto/Zeffss1

DEPARTMENTS 4 6 38 44

VIEWPOINT INDUSTRY SURVEY INDUSTRY CALENDAR WEB UPDATE

45 AD INDEX 46 CLASSIFIEDS 48 NEWSMAKERS

40 A CLOSER LOOK The recent data breach at Target drives home the need to be careful when accepting credit cards.

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www.americancoinop.com

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viewpoint

editorial Charles Thompson, Publisher E-mail: cthompson@ americantrademagazines.com Phone: 312-361-1680

Bruce Beggs, Editorial Director E-mail: bbeggs@ americantrademagazines.com Phone: 312-361-1683

shopper’s delight

Bruce Beggs

Even if you don’t save every issue of American Coin-Op (perish the thought!), make a point to set this particular issue aside. Keep it close to your phone or computer. You’ll thank me later.

Our annual Buyer’s Guide is the definitive resource for boosting your purchasing power by connecting you with the leading vendors serving the self-service laundry industry. We list nearly 150 companies this time around.

We provide everything you need to know—local and toll free phone numbers, websites and e-mail addresses to contact a vendor.

There’s even a principal contact person listed, if one was provided

to us.

The Buyer’s Guide begins on page 10 with the Products Directory—categorical listings of companies that manufacture or supply equipment, signage, furniture and more, or provide unique services to self-service laundry owners or investors.

Once you’ve identified vendors that interest you, you can learn where to contact them in the Manufacturers & Suppliers Directory starting on page 20.

When you call on a vendor, let them know that American Coin-Op sent you.

Bruce Beggs Editorial Director

Roger Napiwocki, Production Manager Jean Teller, Contributing Editor Carlo Calma, Editorial Assistant Nathan Frerichs, Digital Media Director E-mail: nfrerichs@ americantrademagazines.com Phone: 312-361-1681

Advertising Donald Feinstein, Natl. Sales Director E-mail: dfeinstein@ americantrademagazines.com Phone: 312-361-1682

Office information Main: 312-361-1700 Fax: 312-361-1685

Subscriptions 630-739-0900 x100 www.AmericanCoinOp.com

American Coin-Op (ISSN 0092-2811) is published monthly. Subscription prices, payment in advance: U.S., 1 year $39.00; 2 years $73.00. Foreign, 1 year $89.00; 2 years $166.00. Single copies $7.00 for U.S., $14.00 for all other countries. Published by American Trade Magazines LLC, 566 West Lake Street, Suite 420, Chicago, IL 60661.

Periodicals postage paid at Chicago, IL and at additional mailing offices.

POSTMASTER, Send changes of address and form 3579 to American Coin-Op, Subscription Dept., 440 Quadrangle Drive, Suite E, Bolingbrook, IL 60440. Volume 55, number 3. Editorial, executive and advertising offices are at 566 West Lake Street, Suite 420, Chicago, IL 60661.

Charles Thompson, President and Publisher.

American Coin-Op is distributed selectively to owners, operators and managers of chain and individually owned coin-operated laundry establishments in the United States. No material appearing in American Coin-Op may be reprinted without written permission.

The publisher reserves the right to reject any advertising for any reason. © Copyright AMERICAN TRADE MAGAZINES LLC, 2014. Printed in U.S.A.

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www.americancoinop.com

2/14/14 9:47 AM

Offer your customers the products they need in any size they want

Vend-Rite’s New ESCU TAOS

One central unit can control up to four (4) ES's

• Capture sales now lost to products being carried in • Eliminate product shrinkage from over the counter sales • Free up your attendant to oversee the laundry and cater to your customers • Increase profits, vend products in sizes your customers want... single load to 75oz bottles, the ESCU TAOS does it all • Flexible shelves for maximum capacity • Multiple Payment system, coin, bill or debit (MDB) • Continuous system check and self diagnostics • Accountability and Sales data • Large La capacity locked cash box

1-800-777-1802 info@vendrite.com

Vend-Rite Co. Inc. 6029 W. 31st Street Cicero, IL. 60804

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Over all 41.62" W x 72" H x 38.5" D * compressor unit needs 4" inches of "breather" room behind unit Shown with optional side panel graphics

VR-1202-1

www.vendrite.com

10/22/13 10:23 AM

INDUSTRY SURVEY

54% OF STORE OWNERS LOG AT LEAST 20 HOURS ON-SITE Roughly equivalent share of respondents believe their presence in laundry improves business

To read other Your Views survey stories, visit www.americancoinop.com 6

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AMERICAN COIN-OP MARCH 2014

If you own a coin laundry, how much time do you put in there? The majority of store owners polled in February’s American Coin-Op Your Views survey spend more than 20 hours at their stores each week.

Roughly 31% of respondents say they spend 21 to 40 hours per week at their store(s), while 13.0% spend 51 to 60 hours there per week. Smaller shares spend 41 to 50 hours per week (7.4%) or more than 60 hours per week (1.9%).

An estimated 46% of coin laundry store owners are spending 20 hours or less per week at their businesses.

No one responding to the survey said they spend no time at their store.

The vast majority of respondents (88.9%) say they spend part of their weekends on business-related tasks; 75.9% spend nights; 51.9% spend holidays; 46.3% spend days off; and 31.5% spend part of their family time tending to their store(s).

More than half of respondents (52.8%) believe that their presence at their store(s) improves business, while 11.3% disagreed. The remaining 35.8% were unsure if their presence there improves business.

Roughly 55% of store owners reported having spent “a week or more away from [their] stores,” while 45.3% have not.

To help them tend to their store(s), two-thirds of respondents employ attendants or managers.

The vast majority of respondents use the aid of surveillance equipment to oversee their store(s): approximately 77% have such equipment installed. Of those that use surveillance equipment, 69.8% say they are able to monitor store activity remotely.

While American Coin-Op’s Your Views survey presents a snapshot of the audience’s viewpoints at a particular moment, it should not be considered scientific. Subscribers to American Coin-Op e-mails are invited to participate anonymously in an industry survey each month.

The entire American Coin-Op audience is encouraged to participate, as a greater number of responses will help to better define owner/operator opinions and industry trends.

■ www.americancoinop.com

2/14/14 9:45 AM

Every little hinge, hose and housing is engineered with long-lasting energy savings in mind.

Financing as low as 0%† † Limited time only. Low fi xed fi nancing rates.

**

Terms up to 96 months. Subject to credit approval and individual’s credit profile.

Contact your distributor for details.

The closer you look at Maytag® equipment, the more resourceful thinking you’ll see. Take the innovative TurboWash™ System, for instance, which allows our MFR30 washer to deliver impressive cleaning power—along with the potential to cut your water use by over 60%.* Add to that extra-large capacity that helps you turn more profits per load, plus our 5-year warranty** on every single part. Visit mclaundry.com for digital brochures, or for more information, visit our website at maytagcommerciallaundry.com or call 800-662-3587. *Average savings by using super cycle, compared to previous Maytag MFR washers; actual savings varies by model. **Visit maytagcommerciallaundry.com for warranty details. ®

/ ™ ©2014 Maytag. All rights reserved.

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“S H M B E M W

Entrepreneur Deechen Horton entered the vended laundry business

with th

equip her store with the most profitable machines to own. That’s when

she di

to 42 percent and electrical energy by up to 33 percent. Cutting-edge

Quant

operation and unmatched reliability create satisfied, repeat customers.

And, w

equipment. Enter for your chance to win up to $100,000 toward

your

C o n te s t i s o p e n to l e ga l re si d e n t s of t h e 5 0 U n i te d St a te s a n d D.C ., e xc l u d i n g A r izo n a , M a r y l a n d , a n d Te n n e s s e e , w h o a re t we n t y o n e (2 1) ye a r s of a g e o r o l d e r a n d ow n a c o m m e rcia l l a u n d r y to f i n a n c e t h e p u rc h a s e o f a t l e a s t $ 2 , 5 0 0 i n n e w S p e e d Q u e e n l a u n d r y e q u i p m e n t t h ro u g h S p e e d Q u e e n F i n a n c ia l S e r v i c e s d u r i n g t h e C o n te s t Pe r i o d , a n d t h e S Q F S l o a n m u s t b e a p p ro ve d on-screen directions to submit an essay of up to 500 words describing what unique things you have done to retain & attract new laundromat customers. Entries must be received by Q u e e n l a u n d r y e q u i p m e n t p u r c h a s e s m a d e d u r i n g t h e C o n t e s t P e r i o d . E a c h e l i g i b l e e n t r a n t w i l l r e c e i v e a $ 1 0 0 g i f t c a r d f o r u s e a t y o u r a u t h o r i z e d S p e e d Q u e e n d i s t r i b u t o r. C o n t e s t

4642_1_SQ_deechen amcoinop StandardSpread.indd 1 distrib Mar_vF.indd All Pages

4:28 PM american coin2/14/14 op - Mar

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by SQFS 11:59:59 subject

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“SPEED QUEEN HAS INCREASED MY INCOME

BY PROVIDING EXACTLY WHAT MY CUSTOMERS WANT.” ®

LEARN FROM A LAUNDRY EXPERT AT A DISTRIBUTOR OPEN HOUSE.

– DEECHEN HORTON OWNER, OUR BEAUTIFUL LAUNDRETTE BEVERLY HILLS, CA

MAR 15-16

Yankee Equipment Westin Hotel, 70 Third Ave. Waltham, MA 02451

APR 5

PWS Inc. 1230 Marshall St. Redwood City, CA 94063

APR 9-10

Minnesota Chemical N57W13636 Carmen Ave. Unit #4 Menomonee Falls, WI 53051

APR 12

PWS Inc. 6500 Flotilla St. Los Angeles, CA 90040

APR 16-17

Minnesota Chemical Kelly Inn, 161 St. Anthony Ave. St. Paul, MN 55103

APR 30 -MAY 1

Minnesota Chemical Holiday Inn, 2200 E. Burdick Expy.

Minot, ND 58701

MAY 1

Star Distributing 3729 Charlo©e Ave. Nashville, TN 37209

MAY 15

Hermes Equipment 205 S. Lee St. Bloomington, IL 61701

Learn from a laundry expert about how Speed Queen can help you grow your profitability. distributors.speedqueen.com • 800.590.8872

siness

with the strategy of updating an old, existing laundromat. With the utilities already in place, she looked to

when

she discovered Speed Queen ®. With remarkable efficiency, Speed Queen reduces water usage by up

-edge

Quantum™ controls provide the ability to easily adjust vend prices for maximized profitability. User-friendly

omers.

And, with in-house, industry-leading fi nancing, store owners can maintain cash fl ow while upgrading

oward

your loan in the “My Success Story” Essay Contest at SpeedQueen.com/MySuccess.

laundr y p p ro ve d eived by Contest

f a ci l i t y. C o n te s t i s vo i d o u t si d e of t h e 5 0 U n i te d St a te s / D.C ., i n A r izo n a , M a r y la n d , Te n n e s s e e , a n d w h e re p ro h i b i te d by la w. C o n te s t b e gi n s 3/0 1 / 14 a n d e n d s 6/ 1 5/ 14 . To e n te r, yo u m u s t a p p l y

by SQFS by 8/ 31 /14. Once you have formal credit approval from Speed Queen Financial Ser vices, go to SpeedQueen.com/My SuccessStor y during the Contest Period and follow the 1 1 : 5 9 : 5 9 p . m . C T o n 6 / 1 5 / 1 4 . L i m i t o n e ( 1 ) E n t r y p e r p e r s o n . (1 ) G r a n d P r i z e : T h e S p o n s o r w i l l p a y - o f f t h e b a l a n c e , u p t o $ 1 0 0 , 0 0 0 (a s o f 8 / 3 1 / 1 4 ) o f t h e S Q F S l o a n f o r n e w S p e e d subject to complete O f f icial Rule s. For O f f icial Rule s, go to SpeedQ ueen.com/Rule s. Sponsor : A lliance L aundr y Sys tems LLC , Shepard Street PO B ox 9 90, Ripon, W I 5 497 1- 09 90.

Mar

StandardSpread.indd 4c full bleed spread2ad - per request as 2 full pg ads live 15.75 x 10.375

trim 16.25 x 10.875

bleed 16.5 x 11.125

.25" gu er total (.1875" total is too small)

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BUYER’S GUIDE 2014

We are pleased to present the 32nd annual American Coin-Op Buyer’s Guide, published exclusively for selfservice laundry operators.

To use the guide, simply look up the name of a product or service in the Products Directory and then turn to the Manufacturers & Suppliers Directory beginning on page 20 for information on how to contact the various companies that make the specific product or provide the service.

In some cases, the Manufacturers Directory will also contain additional coin laundry-related products or services not listed in the Product Directory.

The Manufacturers & Suppliers Directory contains addresses, telephone numbers and, in most cases, websites and e-mail addresses for the companies. When you call on one of them, let them know you read about them in American Coin-Op. Keep this issue handy, because the next Buyer’s Guide print edition won’t be published until next year.

(But this information is available whenever you need it via our website, www.americancoinop.com.)

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AMERICAN COIN-OP MARCH 2014

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PRODUCTS ADVERTISING/MARKETING SERVICES Mayfield Group Advertising Bureau New Spin Laundry

CARTS N Supply R&B Wire Products Royal Basket Trucks

CASHLESS SYSTEMS/ SOLUTIONS Cards/Card Systems Card Concepts Dexter Laundry ESD GE Commercial Laundry Greenwald Industries IDX MEI Mitech Integrated Systems — Laundroworks Card Systems Sacoa Playcard System Setomatic Systems Standard Change-Makers USA Technologies WashCard Systems

Greenwald Industries Hoffman Mint Imonex Services Monarch Coin & Security TokensDirect Van Brook of Lexington

CHANGERS/ACCESSORIES Bill Changers American Changer Corp.

Hamilton Mfg. Corp.

Rowe International Seaga Standard Change-Makers

Changer Stands Lynde-Ordway Co. Monarch Coin & Security Standard Change-Makers

Coin Changers American Changer Corp.

Standard Change-Makers

Other Changers/Accessories Lynde-Ordway Co. Monarch Coin & Security Standard Change-Makers

Token Changers American Changer Corp.

Lynde-Ordway Co. Monarch Coin & Security Standard Change-Makers

Cashless Debit Payment Systems Coin Mechanisms

Tokens American Changer Corp.

ESD

COIN COLLECTION Bill Acceptors ESD Greenwald Industries www.americancoinop.com

2/13/14 5:35 PM

ENTER FOR A CHANCE TO

WIN UP TO

$100,000

*

TOWARD YOUR LOAN

Maximized efficiency, increased performance, greater reliability and more user-friendly controls make upgrading your existing laundromat with new Speed Queen® equipment an extremely profitable investment. Assistance from the experts at Speed Queen Financial Services makes it easy. And with the exciting new “My Success Story” Essay Contest, your new Speed Queen equipment could be free, because we’re paying off one grand prize winner’s loan up to $100,000*. Plus, all entries will receive a $100 gift card to use at your authorized Speed Queen distributor. To enter, complete a quick and easy online credit application, then fill out an essay form telling us in 500 words or less what unique things you’ve done to attract and retain your laundromat customers. Once your loan is funded, your essay will be entered into the contest. Hurry, contest ends June 15, 2014. Enter now at SpeedQueen.com/MySuccessStory. *Sponsor will pay off the balance, up to $100,000 (as of 8/31/14), of the Speed Queen Financial Services loan for new Speed Queen Laundry equipment purchases made during the contest period. Subject to formal credit approval.

Contest is open to legal residents of the 50 United States and D.C., excluding Arizona, Maryland, and Tennessee, who are twenty one (21) years of age or older and own a commercial laundry facility. Contest is void outside of the 50 United States/D.C., in Arizona, Maryland, Tennessee, and where prohibited by law. Contest begins 3/01/14 and ends 6/15/14. To enter, you must apply to finance the purchase of at least $2,500 in new Speed Queen laundry equipment through Speed Queen Financial Services during the Contest Period, and the SQFS loan must be approved by SQFS by 8/31/14. Once you have formal credit approval from Speed Queen Financial Services, go to SpeedQueen.com/MySuccessStory during the Contest Period and follow the on-screen directions to submit an essay of up to 500 words describing what unique things you have done to retain & a ract new laundromat customers. Entries must be received by 11:59:59 p.m. CT on 6/15/14. Limit one (1) Entry per person. (1) Grand Prize: The Sponsor will pay-off the balance, up to $100,000 (as of 8/31/14) of the SQFS loan for new Speed Queen laundry equipment purchases made during the Contest Period. Each eligible entrant will receive a $100 gi card for use at your authorized Speed Queen distributor. Contest subject to complete Official Rules. For Official Rules, go to SpeedQueen.com/Rules. Sponsor: Alliance Laundry Systems LLC, Shepard Street PO Box 990, Ripon, WI 54971-0990.

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BUYER’S GUIDE 2014

PRODUCTS Hamilton Mfg. Corp.

Lynde-Ordway Co. MEI Pyramid Technologies Standard Change-Makers TLS Agencies

Coin/Slug Rejectors ESD Greenwald Industries Imonex Services Setomatic Systems

Coin Accumulators

ALJ Electronics Greenwald Industries Imonex Services Setomatic Systems

Coin Chutes/Conversion Kits ESD Monarch Coin & Security Setomatic Systems

Coin Meter Conversion Kits Monarch Coin & Security R&J Welding and Metal Fabrication Setomatic Systems

Money Boxes

Coin Mechanisms ESD Lock America International Monarch Coin & Security R&J Welding and Metal Fabrication TLS Agencies

COMPUTERS Computer Hardware ALJ Electronics (board service) El-Tech Lab (board service) HHC Electronics Service (board service) Jecon Inc. (board service) Mountain Electronics (board service) 12 AMERICAN COIN-OP MARCH 2014

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Super Computer Boards (board service)

Computer Software Greenwald Industries Sacoa Playcard System Setomatic Systems WashCard Systems

CONSULTING FreeLaundromat.Com Larry Larsen Insurance Agent at Laundromat123.com

COOLING Air Coolers AQUA COOL

Evaporative Coolers AQUA COOL

DRYERS Single Load, Less Than 30 Pounds American Dryer Corp.

Continental Girbau Dexter Laundry GE Commercial Laundry Huebsch IPSO LG Maytag Commercial Laundry Whirlpool Commercial Laundry

Single Load, 30-49 Pounds American Dryer Corp.

Continental Girbau Dexter Laundry Electrolux IPSO Maytag Commercial Laundry Milnor Laundry Systems Wascomat

Single Load, 50 Pounds and Larger American Dryer Corp.

Continental Girbau Dexter Laundry Electrolux IPSO Maytag Commercial Laundry Milnor Laundry Systems

Speed Queen Wascomat

Stacked, Less Than 30 Pounds American Dryer Corp.

Continental Girbau Electrolux Huebsch IPSO LG Maytag Commercial Laundry Wascomat Whirlpool Commercial Laundry

Stacked, 30-49 Pounds American Dryer Corp.

Continental Girbau Dexter Laundry Electrolux IPSO Maytag Commercial Laundry Milnor Laundry Systems Wascomat

Stacked, 50 Pounds and Larger American Dryer Corp.

Electrolux IPSO Milnor Laundry Systems Speed Queen Wascomat

ENERGY CONSERVATION EQUIPMENT Heat Exchangers Fulton Boiler Works Ludell Mfg. Co. National Combustion Co. (NATCO)

Heat Reclaimers Fulton Boiler Works Ludell Mfg. Co. National Combustion Co. (NATCO)

Solar Equipment National Combustion Co. (NATCO) Solar Panels Plus

EQUIPMENT REPAIR/ REBUILD/PARTS ALJ Electronics American Switch www.americancoinop.com

2/13/14 5:35 PM

How Many Coin Laundries Has Your Insurance Agent Handled?

One or Two? Three?

I’ve personally handled insurance for hundreds of coin laundries! I’ve already dealt with most any issue your business is likely to face. If you have any questions about insuring coin laundries, I can and will give you a prompt, clear answer.

Skeptical? Call me with a question and find out for yourself.

Anne Cobb

Fabricare Insurance Specialist

There’s more: I’m just one member of a team of experts. NIE has been insuring fabricare business since 1915!

Cobb@nie.biz

.............. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. Quote Request ................................ . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Coin Laundry Dryclean Plant Dryclean Drop Store

Coin Laundry Dryclean Plant Dryclean Drop Store

Coin Laundry Dryclean Plant Dryclean Drop Store

Gross Sales Hours of Operation Attended?

NIE Insurance • 6030 Bancroft Avenue, St. Louis, MO 63109 • 1-800-325-9522 • fax (314) 832-6775 • www.nie.biz

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BUYER’S GUIDE 2014

PRODUCTS CheapLaundryParts.com D&E First Line Laundry Corp.

FrontecStore.com Jecon Inc. Laundry Motors LaundryPartsMarket.com Reeco Timer Co. Super Computer Boards

EXTRA PROFIT CENTERS Arcade/Video Games Bay Tek Games Betson Enterprises Greenwald Industries Sacoa Playcard System Stern Pinball (pinball games)

Other Extra Profit Centers The Back Massager (massage chair) Clean View Media (advertising) Evolution Dog Wash (dog wash) Kiddie Rides USA (children’s rides) Laundromedia (advertising) MoneyTree ATM

Tanning Beds Sun Ergoline

FINISHING EQUIPMENT Coin-Operated Presses Forenta L.P.

Hand Irons Forenta L.P.

Stretch Wrap Machinery/Supplies Davis Packaging

FINANCIAL SERVICES AmeriCapital Dexter Financial Services Dexter Laundry Eastern Funding Electrolux Huebsch IPSO Speed Queen 14

AMERICAN COIN-OP MARCH 2014

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TCF Equipment Finance Wascomat

FIXTURES & CONSTRUCTION Bathroom Locks Monarch Coin & Security

Bulkheads/Partitions Caco Mfg. (Solomatic) Duncan Fabricating Co. High Mark Manufacturing

Drain Troughs Caco Mfg. (Solomatic) H-M Co. High Mark Manufacturing

Lint Filters/Interceptors H-M Co. High Mark Manufacturing Lint-All

Machinery Bases Caco Mfg. (Solomatic) Continental Girbau High Mark Manufacturing Machinery Mountings

Machinery Mounting Equipment Machinery Mountings

FURNITURE Folding Tables Caco Mfg. (Solomatic) High Mark Manufacturing New Spin Laundry R.J. Papalini Custom Cabinets True Solid

Garment Racks

Caco Mfg. (Solomatic) R.J. Papalini Custom Cabinets R&B Wire Products Salsbury Industries - Lockers.com

Other Furniture

Caco Mfg. (Solomatic) High Mark Manufacturing Salsbury Industries - Lockers.com True Solid

Seating Caco Mfg. (Solomatic) High Mark Manufacturing True Solid

INSURANCE Align General Insurance Agency Brooks-Waterburn Corp.

CleanersInsurance.us Irving Weber Associates Larry Larsen Insurance Agent at Laundromat123.com NIE Insurance O’Brien Insurance Agency Wells Fargo Insurance Services USA

LAUNDRY SCALES R&B Wire Products

MONEY HANDLING Coin/Currency Scales American Changer Corp.

Cummins-Allison Corp.

Klopp Coin Counters Lynde-Ordway Co.

Coin Trays Lynde-Ordway Co.

Coin Wrappers Cummins-Allison Corp.

Klopp Coin Counters Lynde-Ordway Co. Moon Products Scan Coin Inc. TLS Agencies Universal Machine Co.

Currency Counters & Sorters American Changer Corp.

Cummins-Allison Corp.

Klopp Coin Counters Lock America International Lynde-Ordway Co. Monarch Coin & Security Moon Products Scan Coin Inc. Semacon Business Machines Setomatic Systems Universal Machine Co.

Money Bags Klopp Coin Counters Lynde-Ordway Co. Scan Coin Inc. TLS Agencies www.americancoinop.com

2/13/14 5:35 PM

Dexter washers are an investment in the success of your business.

Our Express line of washers spins faster to extract more water, saving time and energy in the drying process. Greater efficiency means a better profit margin on every cycle. Customers save time and owners save money.

FINANCING AVAILABLE FIXED RATES AS LOW AS

Contact your local Dexter Authorized Distributor today for more information on which models are right for you.

4.29

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Employee Owned | Made in the USA | Since 1894 * Promotion is a limited time offer for qualified applicants. Visit www.dexter.com for complete program details.

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BUYER’S GUIDE 2014

PRODUCTS Money Handling Equipment, Other Coin Mechanisms Cummins-Allison Corp.

Lynde-Ordway Co. Scan Coin Inc. Semacon Business Machines TLS Agencies Universal Machine Co.

SAFETY Dryer Vent Cleaning Lint Busters Dryer Vent Cleaning

Fire Suppression System FireXonline

SECURITY Automatic/Timed Door Locks EE Systems Group IDX R&J Welding and Metal Fabrication

Burglar Alarms EE Systems Group

Security Locks Active Vision CyberLock Lock America International Monarch Coin & Security R&J Welding and Metal Fabrication TLS Agencies

Surveillance Systems Active Vision Digicapture Video Surveillance Systems EE Systems Group

SIGNAGE AAA Midwest Laundry Active Vision American Dryer Corp.

Blimpy Floating Signs Coin Mechanisms Continental Girbau 16

AMERICAN COIN-OP MARCH 2014

0314aco_p10-18.FINAL.indd 16

Electrolux I.C.E. Mayfield Group Advertising Bureau New Spin Laundry R&B Wire Products Salsbury Industries - Lockers.com Vend-Rite Mfg. Co. Wascomat

STACKED WASHER/ DRYER UNITS Continental Girbau Dexter Laundry Electrolux Speed Queen Wascomat

UTILITY SERVICES MC Squared Energy Services Metromedia Energy U.S. Gas & Electric

VENDED GOODS Bleach/Bleach Substitute First Preference Products Corp.

Vend-Rite Mfg. Co.

Detergents/Chemicals BagMart USA First Preference Products Corp.

Vend-Rite Mfg. Co.

Laundry Bags AMS Products/Object Design The Bag Lady BagMart USA First Preference Products Corp.

R&B Wire Products Vend-Rite Mfg. Co.

Other Vended Goods First Preference Products Corp.

Monarch Coin & Security Vend-Rite Mfg. Co.

VENDING MACHINES Candy/Snack/Drink All Brands Vending Allstar Vending

Betson Enterprises RPD Corp.

Seaga Vending Connection Vend-Rite Mfg. Co.

Detergents/Chemicals First Preference Products Corp.

RPD Corp.

Seaga Vending Connection Vend-Rite Mfg. Co.

Gumballs, Balloons, Stickers, etc.

Allstar Vending OK Manufacturing Vending Connection

Hanger Vender Vending Connection Vend-Rite Mfg. Co.

Laundry Bag Vender First Preference Products Corp.

RPD Corp.

Seaga Vending Connection Vend-Rite Mfg. Co.

Other Vending Machines Allstar Vending The Back Massager (massage chair) Evolution Dog Wash (dog wash) Kiddie Rides USA OK Manufacturing RPD Corp.

Seaga Vending Connection Vend-Rite Mfg. Co.

Stamp Vender

Vending Connection

Ticket Vender RPD Corp.

Standard Change-Makers

WASHERS Front Loaders, Less Than 75 Pounds American Dryer Corp.

Continental Girbau Dexter Laundry Electrolux GE Commercial Laundry Huebsch www.americancoinop.com

2/13/14 5:35 PM

Over

10,000 Square Feet of Inventory In Stock!!

Division of

PARTS SPECIALS

Lowest Prices + Fastest Shipping = Best Value

ORIGINAL R.S.P.C. PARTS! PARTS FOR

(UP TO $3.25)

GASKET

HORIZON DOOR LOCK

800232

685429

$62.

00

GREENWALD COIN CHUTE 21-16-008

IGNITER CONTROL 70367301P

$56.

$38.

•

00

00

24V 2-WIRE DOOR COIL F300125P

00

$26.

$49.

TOP VAC BREAKER F0150329-00

$5.

20

• Speed Queen • Huebsch • ESD • Dexter • Primus • IPSO • Maytag • Greenwald • Whirlpool • GE • Unimac • RAM • Cissell

95

Prices good thru April 15, 2014

PRICES LOW MADE US GROW Call us today 800-837-4466 Tell us what Speed Queen part YOU would like to see on sale.

Division of

3900 W 127th St. Alsip, IL 60803

Phone: 708•371•9595 Fax: 708•371•8777 www.millerlaundry.com

Store Hours: M-Th 8am-6pm, Fri 8am-5pm, Sat 8am-2pm

0314aco_CoinOMatic.indd 1

2/4/14 9:15 AM

BUYER’S GUIDE 2014

PRODUCTS

Huebsch IPSO Maytag Commercial Laundry Speed Queen Whirlpool Commercial Laundry

IPSO LG Maytag Commercial Laundry Milnor Laundry Systems Wascomat Whirlpool Commercial Laundry

Washer Sanitizing Systems Hamilton Engineering

Front Loaders, 75 Pounds and Larger Continental Girbau Dexter Laundry Electrolux Huebsch IPSO Maytag Commercial Laundry Milnor Laundry Systems Speed Queen Wascomat

Top Loaders Continental Girbau 0812aco_Wells Fargo

7/17/12

GE Commercial Laundry

WATER HEATING Boilers Bryan Boilers (Bryan Steam) Fulton Boiler Works Hamilton Engineering Ludell Mfg. Co. National Combustion Co. (NATCO) Raypak

Water Heaters Bryan Boilers (Bryan Steam LCC) Fulton Boiler Works 3:53 PM Hamilton Page 1 Engineering Ludell Mfg. Co.

National Combustion Co. (NATCO) Raypak Rinnai America Corporation Rheem Tankless Water Heaters Solar Panels Plus

Water Softeners Bryan Boilers (Bryan Steam) Culligan Fulton Boiler Works Hamilton Engineering

Water Storage Tanks Bryan Boilers (Bryan Steam) Hamilton Engineering Ludell Mfg. Co. National Combustion Co. (NATCO) Raypak Rema Dri-Vac Corp.

Water Treatment: Chemicals/Services Culligan

■

Wells Fargo Insurance Services

Not all insurance policies are alike!

Go with the Broker that insures thousands of coin laundries all across America.

It’s simple...

Coin Laundry Insurance Program Jodie Millino ~ 1-916-589-8132 ' '!( "" ~ 4gc !

Ext. 8132 Steve Brodie ~ ' '!( "" ~ 4gc ! ( Ext. 8053

© 2011 Wells Fargo Insurance Services USA, Inc. All rights reserved.

18 AMERICAN COIN-OP 1 MARCH 2014 aco_Wells Fargo3.indd

0314aco_p10-18.FINAL.indd 18

www.americancoinop.com 2/14/13 12:27 PM

2/13/14 5:35 PM

StandardPage.indd 1

2/5/14 4:10 PM

BUYER’S GUIDE 2014

MANUFACTURERS & SUPPLIERS AA

AAA Midwest Laundry Joe Scarpello 6304 S. 23rd St. Omaha, NE 68107 Phone: 402-346-6336 Toll Free: 800-374-9274 Website: www.aaamidwestlaundry.com E-mail: joe@aaamidwestlaundry.com Signage

AC Power 77 Steamwhistle Dr. Ivyland, PA 18974 Toll Free: 800-362-1900 Website: www.acpowerco.com E-mail: info@acpowerco.com Distributor

Active Vision Don Spolar 711 Koehler Ave., Ste. 6 Ronkonkoma, NY 11779 Phone: 631-585-0088 Website: www.active-vision.com E-mail: web-sales@active-vision.com Security locks; surveillance systems; signage; security consulting

Align General Insurance Agency Jerry Batcheller 350 10th Ave., Ste. 1450 San Diego, CA 92101 Phone: 619-333-2500 Website: www.aligngeneral.com E-mail: jbatcheller@aligngeneral.com Insurance

ALJ Electronics 1306 E. Imperial Ave. El Segundo, CA 90245 Phone: 310-524-0011 Toll Free: 800-255-2522 Website: www.aljco.com E-mail: info@aljco.com Coin accumulators; computer hardware (board repair)

All Brands Vending Scott Madole 8040 University Blvd.

Clive, IA 50325 Phone: 515-274-3641 Toll Free: 866-657-7549 Website: www.vending.com E-mail: contact@vending.com Vending machines

Allstar Vending 240 Voyageur Ave. Pointe-Claire, QC H9R 6A8 Phone: 514-426-1690 Toll Free: 800-685-7066 20

AMERICAN COIN-OP MARCH 2014

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Website: www.allstarvending.com E-mail: info@allstarvending.com Vending machines

American Changer Corp.

Wayne Snihur 1400 N.W. 65th Pl. Ft. Lauderdale, FL 33309 Phone: 954-917-3009 Toll Free: 800-741-9840 Website: www.americanchanger.com E-mail: info@americanchanger.com Bill changers; coin changers; coin/currency scales; currency counters and sorters; tokens; token dispensers

American Dryer Corp.

Tony Regan 88 Currant Rd. Fall River, MA 02720 Phone: 508-678-9000 Website: www.amdry.com E-mail: sales@amdry.com Dryers and washers of various capacities

American Switch 43 Pleasant Ave., Ste. 3 Johnson City, NY 13790 Phone: 607-759-1995 Website: www.domstouchpads.com Equipment parts/repairs

AmeriCapital Ed Benintendi 23522 57th Ave. S.E. Woodinville, WA 98072 Phone: 425-487-1200 Toll Free: 877-678-0061 Website: www.americapital.net E-mail: edb@americapital.net Financial services

AMS Products/Object Design Mfg. 105 W. Dewey Ave., Bldg. C #4 Wharton, NJ 07885 Phone: 973-442-5790 Toll Free: 888-896-0029 Website: www.amsproduct.com E-mail: info@amsproduct.com Laundry bags

AQUA COOL Harry Gaffney P.O. Box 670849 Dallas, TX 75367 Mobile: 214-557-3377 Toll Free: 800-955-4330 Website: www.aquacool-gaffney.com E-mail: gaffnews@aol.com Air coolers and evaporative coolers

Automated Laundry Systems 428 N. Moss St. Burbank, CA 91502

Toll Free: 888-875-9556 Website: www.automated-laundry.com E-mail: info@automated-laundry.com Distributor

BB

The Back Massager Vincent Cami 24 Wellsley Ln. Coram, NY 11727 Phone: 877-765-6277 Website: www.thebackmassager.com E-mail: sales@thebackmassager.com Massage chairs (vended)

The Bag Lady Nancy Jeffers 1743 Hwy. 601 South Lugoff, SC 29078 Phone: 803-438-6648 Toll Free: 800-224-5239 E-mail: thebaglady@worldnet.att.net Laundry bags

BagMart USA 687 Prospect St., Ste. 450 Lakewood, NJ 08701 Toll Free: 800-343-2247 Website: www.bagmartusa.com E-mail: customercare@bagmartusa.com Laundry bags; drop-off bags; garment bags; vended goods

Bay Tek Games Holly Meidl 1077 E. Glenbrook Dr. Pulaski, WI 54162 Phone: 920-822-3951 Website: www.baytekgames.com E-mail: hmeidl@baytekgames.com Arcade/video games

Betson Enterprises 303 Paterson Plank Rd. Carlstadt, NJ 07072 Phone: 201-438-1300 Toll Free: 800-524-2343 Website: www.betson.com Arcade/video games; vending equipment

Blimpy Floating Signs 905 G. St. Hampton, VA 23661 Phone: 757-245-7675 Toll Free: 800-448-2014 Website: www.blimpy.com E-mail: cs@blimpy.com Signage (balloons and inflatables)

Brooks-Waterburn Corp.

Larry Trapani 123 Frost St. Westbury, NY 11590 Phone: 516-997-9800 Toll Free: 888-997-9801 Website: www.brookswaterburn.com

www.americancoinop.com

2/14/14 8:36 AM

WIRELESS CARD READERS ARE EASY TO INSTALL AND SETUP. WITH LARGE BACKLIT DISPLAY CUSTOMERS WILL FIND THE SYSTEM EASY TO USE.

UNIQUE FEATURES Multiple Mounting Options Available

CHOOSE YOUR OWN PROCESSOR Don't make the mistake of purchasing a product that locks you into a speciic merchant processing company. FasCard allows you to choose your own processor. Having a choice gives you a competitive edge and allows you to have control over some of the costs associated with accepting credit cards.

SMART PHONE INTEGRATION

FasCard allows Laundromat customers to create loyalty account with your business from their smart phone. With their mobile device they can add value, check activity, manage loyalty cards, view loyalty points, and even start a machine!

TIME OF DAY PRICING

FasCard is the only system on the market that allows any machine new and old to operate with time of day pricing schedules. Time of Day pricing allows you to conngure your machines to automatically change price at speciic times of the day or days of the week. The most popular application of this feature is to offer early bird specials to attract customers into the store earlier, or offer mid day specials to increase your volumes during typical slow periods.

OTHER FEATURES

www.fascard.com

StandardPage.indd 1

2/5/13 10:05 AM

BUYER’S GUIDE 2014

MANUFACTURERS & SUPPLIERS E-mail: ltrapani@brookswaterburn.com Insurance

Bryan Boilers (Bryan Steam) 783 N. Chili Ave. Peru, IN 46970 Phone: 765-473-6651 Website: www.bryanboilers.com E-mail: inquiry@bryansteam.com Boilers; boiler treatments; water heaters; water softeners; water storage tanks

CC

Caco Mfg. (Solomatic) P.O. Box 263129 Houston, TX 77207 Phone: 713-644-1973 Toll Free: 800-633-6718 Website: www.solomatic.com E-mail: email@solomatic.com Bulkheads/partitions; drain troughs; machinery bases; folding tables; garment racks; seating; other furniture

Card Concepts Steve Marcionetti 302 S. Stewart Ave. Addison, IL 60101 Phone: 630-930-5115 Toll Free: 866-860-1660 Website: www.cardconceptsint.com E-mail: info@laundrycard.com Cards/card systems

CheapLaundryParts.com Toll Free: 877-608-2614 Website: www.cheaplaundryparts.com E-mail: info@cheaplaundryparts.com Parts

Clean View Media Network 1324 W. Beach St. #B Watsonville, CA 95076 Toll Free: 855-379-3723 Website: www.dryerads.com Extra profit centers: pays laundries to host advertising

CleanersInsurance.us John O’Brien CIC 3156 New Holland St. Hudsonville, MI 49426 Phone: 616-669-2670 Website: www.cleanersinsurance.us E-mail: john@drycleanersinsurance.us Insurance

Coin Mechanisms Mike Meisinger 400 Regency Dr. (P.O. Box 5128) Glendale Heights, IL 60139 Phone: 630-924-7070 22

AMERICAN COIN-OP MARCH 2014

0314aco_p20-32.FINAL.indd 22

Toll Free: 800-323-6498 Website: www.coinmech.com E-mail: mikem@coinmech.com Cashless debit payment systems; money boxes; money handling equipment (other); signage

Coin-A-Matic (Miller Laundry) 3900 W. 127th St. Alsip, IL 60803 Phone: 708-371-9595 Website: www.millerlaundry.com Distributor

Continental Girbau Joel Jorgensen 2500 State Road 44 Oshkosh, WI 54904 Phone: 920-231-8222 Toll Free: 800-256-1073 Website: www.continentalgirbau.com Dryers of various capacities; machinery bases; signage; stacked washer/dryer units; front loaders of various capacities; top loaders

Culligan 9399 W. Higgins Rd., Ste. 1100 Rosemont, IL 60018 Toll Free: 877-216-6914 Website: www.culliganmatrixsolutions.com Water softeners; water treatment chemicals and service

Cummins-Allison Corp.

852 Feehanville Dr. Mt. Prospect, IL 60056 Phone: 847-299-9550 Toll Free: 855-609-4802 Website: www.cumminsallison.com Coin/currency scales; coin wrappers; currency counters and sorters; money handling (other)

CyberLock Stephanie Ulrich 1105 N.E. Circle Blvd.

Corvallis, OR 97330 Phone: 541-738-5500 Website: www.cyberlock.com E-mail: stephanieu@cyberlock.com Security locks

DD

D&E 1724 Hawleyton Rd. Binghamton, NY 13903 Phone: 607-798-7704 Website: www.dryercomputers.com Equipment repairs/rebuilds

D&M Equipment Co. 4822 W. Fullerton Ave.

Chicago, IL 60639 Phone: 773-889-5500 Toll Free: 800-451-2676 Website: www.dandmequipment.com Distributor

Davis Packaging 3514 Palais Terr.

Wellington, FL 33449 Phone: 561-290-0412 Toll Free: 800-622-3015 Website: www.davispackaging.net E-mail: davispkg@aol.com Stretch wrap machinery and supplies

Dexter Financial Services P.O. Box 5368 Cedar Rapids, IA 52406 Toll Free: 800-926-8230 Website: www.dexter.com/financial E-mail: customerservice@dexterfinancial.com Financial services

Dexter Laundry 2211 W. Grimes Fairfield, IA 52556 Toll Free: 800-524-2954 Website: www.dexterlaundry.com E-mail: marketing@dexter.com Cards/card systems; dryers of various capacities; financial services; stacked washer/dryer units; front loaders of various capacities

Digicapture Video Surveillance Systems 8520 Dayton Pike Soddy Daisy, TN 37379 Toll Free: 877-275-3145 Website: www.digicapture.net E-mail: sales@digicapture.net Surveillance systems

Duncan Fabricating Co. 2505 S. Park Dr. Birmingham, AL 35211 Phone: 205-923-7777 Toll Free: 800-242-5389 Website: www.duncanfabricating.com E-mail: duncanfab@bellsouth.net Bulkheads/partitions

EE

Eastern Funding JP Nicoletta 213 W. 33th St., 10th Flr. New York, NY 10001 Phone: 212-819-2000 Toll Free: 877-819-1764 Website: www.easternfunding.com E-mail: info@easternfunding.com Financial services

EE Systems Group 4978 Santa Anita Ave. Temple City, CA 91780 Phone: 626-452-8988 Toll Free: 877-579-3889

www.americancoinop.com

2/13/14 5:38 PM

D&M EQUIPMENT COMPANY YOUR MIDWEST DEXTER PARTS & EQUIPMENT SOURCE Serving the Industry for Over 40 Years!

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www.dandme

9732-191-001

9122

Soap Spin Relay 3PH 1.800.451.2676 | dandmequipment.com D&M Call: (800) 451-2676 • Fax: (773) 889-6380 • Open 7:3 Call: (800) 451-2676 • Fax: (773) 889-6380 • Open 7:30 a 57.50 ea

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Holida

Call 1-800-421-2676 • Open 7:30 a.m. to 4:30 p.

9732-191-001 Spin Relay 3PH $78.39 each

CONTINENTAL DRYER OWNERS - WE STOCK PARTS FOR YOU

9379-183-003 Original Dexter Water Valve $35.80 each

800-421-2676 Open7:30 7:30a.m. a.m.toto4:30 4:30p.m. p.m.CT CT 00-421-2676 ••Open

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9732-191-001 9732-191-001 Relay Spin$Spin Relay 3PH3PH 57.50 57.50 ea ea

$

9732-191-001 9379-183-003 9379-183-003 Spin Relay 3HP Original Dexter WaterValve Valve Original $92.00Dexter each Water $35.80each each $35.80

9732-194-001 9857-147-001 9857-147-001 Wash Relay Control Control $85.25 each $382.89 each $382.89 each

9875-002-003 9857-134-001 9857-134-001 Electrode Ignition Gas Valve Gas Valve $24.55 each $117.90Each Each $117.90

9732-194-001 Wash Relay 9857-116-003 $73.20 each 9536-074-001 NS 9536-074-001 NS Original IEI Board 3-Start

9857-147-001 Control 9536-074-001 $382.89 each

Door Lock Solenoid Door Lock Solenoid $80.95 each $48.60 each Door Lock Solenoid 9732-191-001 $42.70 each $42.70 each

Spin Relay 3PH $78.39 each

9875-002-003 9857-147-010 9571-360-001 9571-360-001 Electrode Ignition Control Reversing Timer Reversing Timer $23.45 eacheach $388.80 $124.65 each $124.65 each

$72.9

9536-074-001 NS Door Lock Solenoid $42.70 each

9244-080-003 9244-080-003

9857-134-001 Washer Handle Washer DoorDoor Handle 9571-360-001 9571-362-001 9571-362-001 $ $Valve Gas Reversing 8.908.90 ea eaTimer Timer Timer $130.00 each $117.90 $134.85 Each each

9122-005-004 9108-095-003 9242-450-002 9122-005-004 9108-095-003 9242-450-002 9379-183-003 Soap Box Soap Lid Soap Dispenser Hose for D&M Featured Part Soap Box Soap Lid Soap D&M Featured Part $8.60 Original Dexter Water Valve Dispenser Hose for $ 22.40 ea ea $ $ & T-400 22.40 ea 8.60 ea was $36.65 each T-300$T-300 & T-400 9732-283-009 9875 9244-080-003 9732-283-009 11.50 ea $ now $33.95 each 11.50 ea Washer Motorized Door Washer Motorized Door LockLock Kit Kit Electr Washer Door Handle 9242-450-001 most models-All Sizes 9571-360-001 9571-362-001 9242-450-001 FitsFits most models-All Sizes $ $ WILL OUTLAST ANY Soap Dispenser Hose 22.70 8.90 ea Holiday Savings Price!

Reversing Timer Timer Holiday Savings Price!

Soap Dispenser Hose for for GENERIC VALVE $72.95 each $124.65 each & T-900 $134.85 each T-600T-600 $72.95 each & T-900 11.50 11.50 ea ea

9379-183-003 Original Dexter Water Valve $35.80 each

$

$

9536-074-001 NS Door Lock Solenoid $42.70 each

9875-002-003 9857-116-003 9539-479-009 9875-002-003 9857-116-003 9539-479-009 9857 9536-074-001 NSSelector 9501-004-003 9 9857-116-003 Electrode Ignition NEW IEI Board 3-start Temperature Selector Swi Electrode Ignition NEW IEI Board 3-start Temperature Switch 9571-362-001 9539-479-009 9539-479-009 $ 9539-479-009 $ $ Sensor DL2x30 $ $Solenoid New 3-Start 22.70 eaIEI Board 77.00 ea Door Lock Timer Temperature Selector Switch 22.70 eaTemperature 77.00 ea eaHeat 26.4026.40 ea- 3.5” Selector Switch Temperature Selector Switch

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$145.15each each $77.70 $29.40 each $29.40 each

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9857-147-001 9732-194-001 9571-360-001 Control Wash Relay Reversing Timer 9857-134-001 9501-004-003 9501-006-001 9122-005-004 9108-095-005 9206-164-009 9122-005-004 9576-203-002 95 $382.89 each $73.20 each 9857-147-001 9571-360-001 9571-362-001 9536-074-001 NS 9501-004-003 9501-006-001 9857-147-001 9571-360-001 9571-362-001 9536-074-001 NS 9501-004-003 9501-006-001 $124.65 each 9857-116-003 9857-116-003 Gas Valve Heat Sensor DL2x30 - 3.5” Heat Sensor Express 9.5” Soap Box Soap Lid 9732-194-001 Dryer Glass Gasket Soap Box Stack Dryer Thermostat 9206 Sa Heat Sensor DL2x30 - 3.5” Heat Sensor Express 9.5”Reversing Heat Sensor DL2x30 - 3.5” Heat Sensor 9.5”Reversing New Board 3-Start New IEIIEI Board Control Timer Timer $120.35 each 3-Start $26.15 each $28.60 eachExpress $28.60 each Hi-Limit Door Lock Solenoid Control Timer Timer Door Lock Solenoid $9.60 each $24.29 $24.15 each each $1 $27.39 each $25.00 each $25.00 each $27.39 Washe Wash Relay127.00127.00 $77.70 each $77.70 each 364.00 eaeach 113.80 42.60 364.00 ea each 113.80 ea ea$17.90 ea ea 42.60 ea ea $

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9244-082-001 9108-095-005 9206-164-009 9206-164-009 Soap LidHandle Dryer Door Dryer Glass Gasket Dryer Glass Gasket $10.45 each $10.79 each $24.29 each $24.29 each

Call 1-800-451-2676 • Fax (773) 889Open 7:30 a.m. - 4:30FREE p.m. CTSHIPPI

Stack Dryer Belts 9206-164-009 9576-203-002 9568-011-001 9576-203-002 9576-207-008 9576-203-002 BB 9576-207-008 $15.95 9040-077-0019576-203-002 Dryer Glass Gasketw/ Bearings Stack Dryer Hi-Limit Thermostat Stack Dryer Spider 9206-419-001 9206-164-009 9732-194-001 9206-419-001 9206-164-009 9576-203-002 9732-194-001 Stack Dryer Hi-Limit Thermostat Safety Shut-Off Thermostat Stack Dryer Hi-Limit Thermostat Safety each Shut-Off Thermostat $25.25 each $17.50 9040-073-009 $23.30 $132.95 each $17.90 each $18.65 Washer Dooreach Gasket DryerDryer GlassGlass GasketGasket StackStack Dryer Dryer Hi-Limit Wash Relay $17.90 each $18.65 each Washer Door Gasket Hi-Limit Wash Relay

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Continental Dryer Owners – –Sale Call 889-6380 Continental Dryer Owners Call1-800-451-2676 1-800-451-2676 • • Fax Fax(773) (773) 889-6380 December 31, 2011.

9576-207-008 We stock parts for you.

We stock parts for you.

FREE SHIPPING FREE SHIPPING Open p.m.

Safety Shut-Off Thermostat Open7:30 7:30a.m. a.m.- 4:30 - 4:30 p.m.CT CT

9244-080-003 9913-134-003P 9568-011-001 9568-011-001BB BB 9244-080-003 9568-011-001 9913-134-003P Washer Door HandleBB Door Shaft Assembly Stack Dryer Stack DryerSpider Spiderw/w/Bearings Bearings Washereach Door Handle Dooreach Shaft Assembly $8.49Stack eachDryer Spider w/ Bearings $36.15 $132.95 $132.95 each $8.90 each $132.95 each $38.50 each

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Door Shaft Assembly Door Shaft Assembly KNOWLEDGEABLE PARTS STAFF | EQUIPMENT | GENUINE PARTS | SERVICE | FINANCING | CONSTRUCTION & DESIGN | QUICK DELIVERY $36.15 each Soap Lid $36.15 each Dryer Glass Gasket Soap Box

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Give your customers w they really want: CHO

CrossLink Card Reader

CrossLink fits on virtually ev and accepts multiple paym Accept credit cards, debit c loyalty cards directly at the dryer, all while still acceptin can even monitor the amou collected! The ability to acc different payment options i convenience to the custome provides the opportunity fo increased revenue.

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12/12/13 5:25 PM

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Cash

Ultimate VTM

Credit and EBT Cards

Daily Specials that go in to •• effect automatically •• Cloud based vend price control Remote store monitoring •• from anywhere in the world

ESD at 1-800-523-1510 for details us at www.esdcard.com

StandardSpread.indd 2

12/12/13 5:25 PM

BUYER’S GUIDE 2014

MANUFACTURERS & SUPPLIERS Website: www.eelaundry.com E-mail: info@eesgi.com Automatic/timed door locks; burglar alarms; surveillance systems

El-Tech Lab 26 West St. Colonia, NJ 07067 Phone: 732-381-7620 or 908-510-6520 Website: www.eltechlab.com E-mail: contact@eltechlab.com Computer board repairs

Electrolux (Distributed by Laundrylux)

461 Doughty Blvd.

Inwood, NY 11096 Toll Free: 800-381-7222 Website: www.laundrylux.com E-mail: info@laundrylux.com Dryers of various capacities; financial services; signage; stacked washer/dryer units; front loaders of various capacities

ESD 270 Commerce Dr. Ft. Washington, PA 19034 Phone: 215-628-0860 Website: www.esdcard.com E-mail: elaundrybook@esdcard.com Cards/card systems; tokens; bill acceptors; coin/slug rejectors; coin chutes/conversion kits; money boxes

The Evolution Dog Wash Co. Gary Sherman 100 N. 8th St. #4 Aspen, CO 81611 Phone: 970-930-5330 Toll Free: 800-426-0760 Website: www.evolutiondogwash.com E-mail: gary@evolutiondogwash.com Coin-op dog/pet wash

FF

FireXonline P.O. Box 242 Clawson, MI 48017 Phone: 248-686-1173 Toll Free: 800-338-9010 Website: www.ongard.biz E-mail: ongardsales@gmail.com Fire suppression unit for dryers

First Line Laundry Corp.

P.O. Box 175 Carle Place, NY 11514 Toll Free: 866-987-2728 Website: www.firstlinelaundry.com Parts

First Preference Products Corp.

(VendBest/VendPack) 26

AMERICAN COIN-OP MARCH 2014

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Bill Schwaikert 1 Industrial Tract Hudson, NY 12534 Phone: 518-656-4140 Toll Free: 800-414-7964 Website: www.firstpref.com E-mail: mail@frstpref.com Vended goods and vending equipment (bleach/bleach substitute, detergents/ chemicals, laundry bags)

Forenta L.P. Ruth Laico P.O. Box 607 Morristown, TN 37815 Phone: 423-586-5370 Website: www.forentausa.com E-mail: info@forentausa.com Coin-operated presses; hand irons

FreeLaundromat.com Danny D’Angelo 29834 N. Cave Creek Rd., Ste. 118-150 Cave Creek, AZ 85331 Toll Free: 888-848-2663, ext. 7770 Website: www.freelaundromat.com E-mail: questions@freelaundromat.com Consulting

FrontecStore.com 1330 Main St., Unit 2 Sarasota, FL 34236 Toll Free: 941-726-0808 Website: www.frontecstore.com E-mail: info@frontecstore.com Parts

Fulton Boiler Works

Great Lakes Commercial Sales Offices in Brookfield, Wis.; Troy and Wyoming, Mich.; Dayton, Ohio; and Indianapolis, Ind. Website: www.greatlakeslaundry.com Distributor

Greenwald Industries Steve Riegel 212 Middlesex Ave. Chester, CT 06412 Phone: 860-526-0800 Website: www.greenwaldindustries.com E-mail: sriegel@greenwaldindustries.com Cards/card systems; tokens; bill acceptors; coin accumulators; coin/ slug rejectors; computer software; arcade/video games

HH

H-M Co. Joe Stern

2305 Gilbert Ave. Cincinnati, OH 45206 Toll Free: 800-365-1900 Website: www.draintroughs.com E-mail: hmco123@aol.com Drain troughs; lint interceptors

Hamilton Engineering Sales 34000 Autry St. Livonia, MI 48150 Toll Free: 800-968-5530 Website: www.hamiltonengineering.com E-mail: sales@hamiltonengineering.com Boilers; water heaters; water softeners; water storage tanks; washer sanitizing systems

Mike McLean 972 Centerville Rd. Pulaski, NY 13142 Phone: 315-298-5121 Website: www.fulton.com E-mail: mike.mclean@fulton.com Heat exchangers; heat reclaimers; boilers; water heaters; water softeners

Hamilton Mfg. Corp.

GG

Roger Sek 14844 Las Tunas Dr. Hacienda Heights, CA 91745 Toll Free: 800-820-9888 E-mail: hhcservice@yahoo.com Washer/dryer card reader repairs

GE Commercial Laundry Louisville, KY 40225 Toll Free: 800-626-2005 Website: www.geappliances.com/ commercial_laundry Cards/card systems; single-load dryers; front loaders; top loaders

Gold Coin Laundry Equipment 91-26 143rd St. Jamaica, NY 11435 Toll Free: 888-411-0944 Website: www.goldcoinlaundry.com Distributor

1026 Hamilton Dr. Holland, OH 43528 Toll Free: 888-723-4858 Website: www.hamiltonmfg.com E-mail: sales@hamiltonmfg.com Bill changers; bill acceptors

HHC Electronics Service

High Mark Manufacturing Pete Valconesi P.O. Box 212 Johnstown, CO 80534 Phone: 970-587-9044 Website: www.highmarkmanufacturing.com E-mail: pete@highmarkmanufacturing.com Bulkheads/partitions; drain troughs; folding tables; lint filters; machinery

www.americancoinop.com

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bases; other furniture; seating

HK Laundry Equipment 530 Main St. Armonk, NY 10504 Toll Free: 800-229-4572 Website: www.hklaundry.com Distributor

Hoffman Mint 1400 N.W. 65th Pl. Fort Lauderdale, FL 33309 Toll Free: 800-227-5813 or 800-441-0292 Website: www.hoffmanmint.com E-mail: sales@hoffmanmint.com Tokens

Website: www.idxinc.com E-mail: sales@idxinc.com Cards/card systems; automatic/timed door locks

E-mail: jeconinc@gmail.com Equipment repairs/rebuilds

Kk

Kiddie Rides USA

Imonex Services Butch Bruner 7274 Imonex Ln. (P.O. Box 390) Sealy, TX 77474 Phone: 979-885-3200 Toll Free: 800-446-2719 Website: www.imonex.com E-mail: sales@imonex.com Tokens; coin/slug rejectors; coin accumulators

IPSO Sales

Damon Carson Denver, CO Phone: 303-399-7191 Website: www.kiddieridesusa.com E-mail: sales@kiddieridesusa.com Coin-op children’s rides; vending machines

Klopp Coin Counters

Dan Nelson 251 Dunbar Ave. (P.O. Box 985) Oldsmar, FL 34677 Toll Free: 800-356-9080

SNEAKER CONTROL INNOVATION RESPONSE FLEXIBILITY

3848_Huebsch_snoot V4.indd 1

Huebsch

american coin op / may2013

live 7.625x2.5

Shepard St., P.O. Box 990 Ripon, WI 54971 Toll Free: 800-553-5120 Website: www.huebsch.com E-mail: huebsch@alliancels.com Dryers of various capacities; financial services; front loaders of various capacities; top loaders

Shepard St., P.O. Box 990 Ripon, WI 54971 Toll Free: 800-872-4776 Website: www.ipso.com E-mail: ipso.sales@alliancels.com Dryers, single load and stacked, of various capacities; financial services; front loaders of various capacities; top loaders

Ii

Irving Weber Associates

I.C.E. 68 Rt. 125 Kingston, NH 03848 Phone: 603-347-3005 Website: www.icesigns.com E-mail: sales@icesigns.com Signage

IDX Mike Oliver 400 W. Cedar St. El Dorado, AR 71730 Phone: 870-862-2051 Toll Free: 800-643-1109

www.americancoinop.com

0314aco_p20-32.FINAL.indd 27

trim 8.125x2.5

bleed 8.375x2.5

Ll

Larry Larsen Insurance Agent at Laundromat123.com

761 Koehler Ave. Ronkonkoma, NY 11779 Toll Free: 800-243-1811, ext. 8207 Website: www.iwains.com E-mail: coin-op@iwains.com Insurance

Larry Larsen 1263 N. Tustin Ave. Anaheim, CA 92807 Phone: 714-630-9274 Website: www.laundromat123.com E-mail: laundromat123@aol.com Insurance services, consulting, and equipment sales

Jj

Laundromedia

Jecon Inc. 110-64 Queens Blvd., Ste. 272 Forest Hills, NY 11375 Phone: 888-532-6677 Website: www.jeconinc.com

(1 of 3) 5/10/13 4:14 PM

Website: www.kloppcoin.com E-mail: dnelson@kloppcoin.com Coin/currency scales; coin wrappers; currency counters and sorters; money bags

David Kessler 1624 Federal Ave., #11 Los Angeles, CA 90025 Phone: 310-268-9110 Website: www.laundromedia.com E-mail: david@laundromedia.com MARCH 2014

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BUYER’S GUIDE 2014

MANUFACTURERS & SUPPLIERS Extra profit centers: pays laundries to host advertising

sorters; coin counting and sorting machines; security locks

Laundry Concepts

Ludell Mfg. Co.

302 S. Stewart Ave. Addison, IL 60101 Toll Free: 800-845-3903 Websites: www.laundryconcepts.com, www.lcparts.com Distributor

Don Betts or Greg Thorn 5200 W. State St. Milwaukee, WI 53208 Phone: 414-476-9934 Toll Free: 800-558-0800 Website: www.ludellmanufacturing.com E-mail: sales@ludellmfg.com Boilers; heat exchangers; heat reclaimers; water heaters; water storage tanks

Laundry Motors 4518 Fountain Ave. Los Angeles, CA 90029 Phone: 323-666-6972 Toll Free: 800-795-0698 Website: www.laundrymotors.com E-mail: izzy@laundrymotors.com Motors for washers, dryers and circulating pumps

LaundryPartsMarket.com 301 Sykes Rd. Fall River, MA 02720 Phone: 888-217-2717 Website: www.laundrypartsmarket.com E-mail: parts@laundrypartsmarket.com Parts

LG 1000 Sylvan Ave. Englewood Cliffs, NJ 07632 Toll Free: 855-543-9274 Website: www.lgcommerciallaundry.com Washers and dryers

Lint-All Tate Richardson 501 Foote St. (P.O. Box 723) Crown Point, IN 46307 Phone: 219-663-7693 Toll Free: 800-568-5468 Website: www.lintbags.com E-mail: info@lintbags.com Lint filters

Lint Busters Dryer Vent Cleaning Robert Kates 1004 E. North St. Tampa, Fla. 33604 Phone: 813-425-4823 Website: www.lintbustersfla.com E-mail: lintbustersfla@gmail.com Dryer vent cleaning

Lock America International 9168 Stellar Ct. Corona, CA 92883 Phone: 951-277-5180 Toll Free: 800-422-2866 Website: www.laigroup.com E-mail: sales@laigroup.com Money boxes; currency counters/ 28

AMERICAN COIN-OP MARCH 2014

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Lynde-Ordway Co. Tom Ordway 3308 W. Warner Ave. Santa Ana, CA 92704 Phone: 714-957-1311 Toll Free: 800-762-7057 Website: www.lynde-ordway.com E-mail: sales@lynde-ordway.com Changer stands; changer accessories; token changers; bill acceptors; coin/ currency scales; coin trays; coin wrappers; currency counters/sorters; money bags; other money-handling items

MM

Machinery Mountings 11 Constance Ct. Hauppauge, NY 11788 Phone: 631-851-0480 Machinery bases; machinery mounting equipment

Mayfield Group Advertising Bureau 27100 Richmond Rd., Unit 11 Solon, OH 44139 Phone: 440-248-3696 Toll Free: 800-382-7704 Website: www.mayfieldgroup.com E-mail: info@mayfieldgroup.com Advertising/marketing services

Maytag Commercial Laundry (Whirlpool Corp.)

Dick Ruel 43 Sullivan Farm Dr. Rochester, NH 03868 Phone: 603-330-0923 Toll Free: 800-662-3587 Website: www.maytagcommercial laundry.com E-mail: dick_ruel@whirlpool.com Dryers of various capacities; front loaders of various capacities; top loaders

MC Squared Energy Services

Two North Riverside Plaza, Ste. 1350 Chicago, IL 60606 Toll Free: 877-622-7697 Website: www.mc2energyservices.com E-mail: info@mc2energyservices.com Utility services

MEI 3222 Phoenixville Pike, Ste. 200 Malvern, PA 19355 Toll Free: 800-345-8215 Website: www.meigroup.com Cards/card systems; bill acceptors

Metro Laundry Tech Corp.

253 E. 204th St. Bronx, NY 10458 Phone: 718-742-4137 Website: www.metrolc.com E-mail: metrolc@hotmail.com Computer hardware (computer boards); machine repairs

Metromedia Energy 6 Industrial Way West Eatontown, NJ 07724 Phone: 800-828-9427 Website: www.metromediaenergy.com E-mail: info@mmenergy.com Utility services

Milnor Laundry Systems P.O. Box 400 Kenner, LA 70063 Toll Free: 504-467-9591 Websites: www.milnor.com, www.milnorcoin.com E-mail: milnorinfo@milnor.com Dryers of various capacities; front loaders of various capacities

3848_H

Mitech Integrated Systems — Laundroworks Card Systems Oleg Stepanov 166 Woodstream Blvd.

Woodbridge, ON L4L 7Y2 Toll Free: 416-605-4995 Website: www.laundroworks.com E-mail: ostepanov@mitechisys.com Cards/card systems

Monarch Coin & Security Danielle Hall 1512 Russell St., Bldg. A Covington, KY 41011 Toll Free: 800-462-9460 Website: www.monarchcoin.com E-mail: sales@monarchcoin.com Tokens; changer stands; changer accessories; token changers; coin chutes/conversion kits; coin meter conversion kits; money boxes; currency counters/sorters; bathroom locks; security locks; other vended goods

MoneyTree ATM P.O. Box 4247

www.americancoinop.com

2/13/14 5:38 PM

Fort Walton Beach, FL 32549 Toll Free: 800-566-0286 Website: www.moneytreeatm.com E-mail: sales@moneytreeatm.com ATM machines

Moon Products Richard Moon 3111 E. Celeste Way Salt Lake City, UT 84109 Toll Free: 800-486-1794 Website: www.datec-coin.com E-mail: rmoon@datec-coin.com Coin wrappers; coin counters

New Spin Laundry Products & Services 753 W. Waterloo Rd. Akron, OH 44314 Toll Free: 800-591-7312 Website: www.newspinlaundry.com E-mail: info@newspinlaundry.com Advertising/marketing services; folding tables; signage

New York Laundry Equipment Corp.

Mountain Electronics

5000 Long Beach Rd. Island Park, NY 11558 Phone: 516-432-3834 Website: www.nylaundry.com E-mail: nyleqpt@aol.com Distributor

2880 White Oak Rd. Burnsville, NC 28714

NIE Insurance

Website: www.obrienins.com E-mail: john@obrienins.com Insurance

Pp

R.J. Papalini Custom Cabinets Richard Pennington 13238 Weidner St. Pacoima, CA 91331 Phone: 818-896-7792 Toll Free: 800-896-4449 Website: www.rjpapalini.com E-mail: rjpapalini@cox.net Folding tables; garment racks

PartsKing.com Nashville, TN 37209 Toll Free: 800-462-4814

Anne Cobb

WORK BOOT TOUGH TRUSTED QUALITY DEPENDABLE

3848_Huebsch_snoot V4.indd 2

Phone: 828-675-9200 Toll Free: 800-370-6053 Website: www.mountain-electronics.com Computer board repairs

Nn

N Supply 2201 Long Beach Ave. Los Angeles, CA 90058 Phone: 213-788-9848 Website: www.e-nsupply.com E-mail: sales@e-nsupply.com Carts

National Combustion Co. (NATCO) Daniel Orr 104-11 180 St. Jamaica, NY 11433 Toll Free: 888-OKNATCO Website: www.nationalcombustion.com E-mail: sales@nationalcombustion.com Heat exchangers; heat reclaimers; solar equipment; boilers; water heaters; water storage tanks

www.americancoinop.com

0314aco_p20-32.FINAL.indd 29

american coin op / may 2013

6030 Bancroft Ave. St. Louis, MO 63109 Phone: 314-832-1118 Toll Free: 800-325-9522 Website: www.nie.biz E-mail: cobb@nie.biz Insurance

live 7.625x2.5

Oo

OK Manufacturing 2340 S. 900 West Salt Lake City, UT 84119 Phone: 801-974-9116 Toll Free: 800-748-5480 Website: www.okmfg.net E-mail: okmfgsales@gmail.com Vending machines (gumball/balloons/ stickers/etc.); other vending machines)

O’Brien Insurance Agency John C. O’Brien 3156 New Holland St. Hudsonville, MI 49426 Phone: 616-669-2670

trim 8.125x2.5

bleed 8.375x2.5

(2 5/10/13 of 3) 4:14 PM

Website: www.partsking.com E-mail: king@partsking.com Distributor

Professional Laundry Systems 100D Jefryn Blvd.

Deer Park, NY 11729 Phone: 631-242-0020 Website: www.plslaundry.com E-mail: propaulie@yahoo.com Distributor

Pyramid Technologies Ted Furkin 1718 N. Quail Mesa, AZ 85205 Phone: 480-507-0088 Website: www.pyramidacceptors.com E-mail: sales@pyramidacceptors.com Bill acceptors

Rr

R&B Wire Products Frank Rowe March 2014

American Coin-Op 29

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BUYER’S GUIDE 2014

MANUFACTURERS & SUPPLIERS

Bill changers; vending machines

Semacon Business Machines 2902 W. Garry Santa Ana, CA 92704 Phone: 714-549-3355 Toll Free: 800-634-0555 Website: www.rbwire.com E-mail: frowe@rbwire.com Carts; garment racks; laundry bags; laundry scales; signage

R&J Welding and Metal Fabrication Jose Fregoso 2182 Maple Privado Ontario, CA 91761 Phone: 909-930-2900 Website: www.rjmetalfabrication.com E-mail: joe@rjmetalfabrication.com Coin meter conversion kits; money boxes; automatic/timed door locks; security locks

Raypak 2151 Eastman Ave. Oxnard, CA 93030 Phone: 805-278-5300 Website: www.raypak.com Boilers; water heaters; water storage tanks

Reeco Timer Co. 2860 Kirby Circle N.E., Ste. 14 Palm Bay, FL 32905 Phone: 888-952-1889 Remanufactured timers

Rema Dri-Vac Corp.

Jay Reed 45 Ruby St. Norwalk, CT 06850 Phone: 203-847-2464 Website: www.remadrivac.com E-mail: remadri@aol.com Water storage tanks; pumps

Rheem Tankless Water Heaters 101 Bell Rd. Montgomery, AL 36117 Phone: 334-260-1500 Toll Free: 866-720-2076 Website: www.rheemtankless.com Water heaters

Rinnai America Corp.

Nina Knight 103 International Dr. Peachtree City, GA 30269 Toll Free: 800-621-9419 Website: www.rinnai.us E-mail: nknight@rinnai.us Water heaters

Rowe International Thomas Kozlik 4147 Eastern Ave. S.E. 30

AMERICAN COIN-OP MARCH 2014

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Grand Rapids, MI 49508 Phone: 616-246-0483 Toll Free: 800-393-0201 Website: www.roweinternational.com Bill changers

Royal Basket Trucks Cindy Lapidakis 201 Badger Pkwy.

Darien, WI 53114 Phone: 262-882-1227 Toll Free: 800-426-6447 Website: www.royal-basket.com E-mail: sales@royal-basket.com Carts

RPD Corp.

1790 Amity Rd. Conway, AR 72032 Phone: 501-327-9496 Website: www.rpdvending.com E-mail: rpdcorp@conwaycorp.net Vending machines

SS

Sacoa Playcard System 5300 Power Line Rd. Ft. Lauderdale, FL 33309 Phone: 214-256-3965 Website: www.sacoacard.com E-mail: sales@sacoa.com Cards/card systems; computer software; arcade/video games

Salsbury Industries - Lockers.com 1010 E. 62nd St. Los Angeles, CA 90001 Toll Free: 800-562-5377 Website: www.lockers.com E-mail: salsbury@lockers.com Garment racks; signage; storage cabinets and lockers

Scan Coin Inc. Per Lundin 20145 Ashbrook Pl. Ste. 110 Ashburn, VA 20147-3375 Phone: 703-729-8600 Toll Free: 800-336-3311 Website: www.scancoin-usa.com E-mail: inquiry@scancoin-usa.com Coin wrappers; currency counters/ sorters; money bags; other money-handling products

Seaga Angela Olson 700 Seaga Dr. Freeport, IL 61032 Phone: 815-297-9500 Website: www.seagamfg.com E-mail: info@seagamfg.com

6625 Top Gun St., Ste. 107 San Diego, CA 92121 Phone: 858-638-0100 Toll Free: 888-736-2266 Website: www.semacon.com E-mail: sales@semacon.com Currency/coin counters and sorters; other money-handling equipment

Setomatic Systems Michael Schantz 291 Adams Blvd.

Farmingdale, NY 11735 Phone: 516-752-8008 Toll Free: 800-645-3441 Website: www.setomaticsystems.com E-mail: info@setomatic.com Cards/card systems; coin/slug rejectors; coin accumulators; coin chutes/ conversion kits; coin meter conversion kits; computer software; currency counters and sorters

Solar Panels Plus 2133 Smith Ave. Chesapeake, VA 23320 Phone: 757-549-1494 Toll Free: 866-576-5277 Website: www.solarpanelsplus.com E-mail: info@solarpanelsplus.com Water heaters; solar equipment

Speed Queen Sales Shepard St., P.O. Box 990 Ripon, WI 54971 Toll Free: 800-590-8872 Website: www.speedqueen.com E-mail: speedqueen@alliancels.com Dryers: single load, 50 pounds and larger; dryers, stacked, 50 pounds and larger; financial services; stacked washer/dryer units; washers: front loaders, 75 pounds and larger; top loaders

Standard Change-Makers Mike Coons 3130 N. Mitthoeffer Rd. Indianapolis, IN 46235 Phone: 317-899-6966 Toll Free: 800-968-6955 Website: www.standardchange.com E-mail: sales@standardchange.com Bill acceptors; cards/card systems; changer stands; coin changers; other changers/accessories; ticket venders; token changers

Star Distributing Co. D. Michael Davis 3729 Charlotte Ave. Nashville, TN 37209 Phone: 615-298-5547

www.americancoinop.com

2/13/14 5:38 PM

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Toll Free: 800-897-7570 Website: www.stardistributing.com Distributor

Stern Pinball Shelley Sax 2020 Janice Ave. Melrose Park, IL 60160 Phone: 708-345-7700 Website: www.sternpinball.com E-mail: shelley.sax@sternpinball.com Coin-op pinball games

Sun Ergoline (Div. of JK Products) 1 Walter Kratz Dr. Jonesboro, AR 72401 Toll Free: 888-771-0996 Website: www.sunergoline.com Tanning systems

Tt

TCF Equipment Finance 11100 Wayzata Blvd., Ste. 801 Minnetonka, MN 55305 Toll Free: 800-442-7811 Website: www.tcfef.com E-mail: sales@tcfef.com Financial services

TLS Agencies Claude Faucher 9610-H Ignace St. Brossard, QC J4Y 2R4 Toll Free: 877-458-0080 Website: www.tlsinc.ca E-mail: info@tlsinc.ca Bill acceptors; coin wrappers; money bags; money boxes; other moneyhandling equipment; security locks

Website: www.coincounters.com Coin wrappers; currency counters and sorters; and other money-handling equipment

U.S. Gas & Electric 3700 Lakeside Dr., 6th Flr. Miramar, FL 33027 Toll Free: 888-947-7880 Website: www.usgande.com E-mail: customerservice@usgande.com Utility provider serving CT, DC, IL, IN, KY, MD, MA, MI, NJ, NY, OH and PA

USA Technologies 100 Deerfield Ln., Ste. 140 Malvern, PA 19355 Phone: 610-989-0340

THE SNOOT OF LAUNDRY. The performance of a sneaker. The durability of a work boot.

Add them up with the unmatched store management of Galaxy™ Controls and the strength of a product so dependable that it’s backed by a 10-year warranty, and Huebsch® innovation delivers efficiency that runs circles around the competition.

Learn more about Huebsch and an incredibly low 5.50% variable interest rate at Huebsch.com/Snoot.

3848_Huebsch_snoot V4.indd 3

Super Computer Boards Jim Stavros 5484 McFadden Ave. Huntington Beach, CA 92649 Toll Free: 877-870-5553 E-mail: stavros56@aol.com Computer hardware (computer boards); machine repairs

american coin op / may 2013

live 7.625x2.5

TokensDirect Kevin Troklus 2851 Massachusetts Ave. Cincinnati, OH 45225 Toll Free: 800-514-6312 Website: www.tokensdirect.com E-mail: ask@tokensdirect.com Tokens

Super Laundry Group

True Solid

234 Crossways Park Dr. Woodbury, NY 11797-2015 Phone: 516-678-4404 Toll Free: 888-678-9274 Website: www.superlaundry.com Distributor

Patrick DuCharm 1140 S. 7th DeKalb, IL 60115 Toll Free: 800-318-5922 Website: www.truesolid.com E-mail: info@truesolid.com Folding tables; other furniture; seating

Synetek Controls

8133 2nd St. Wellington, CO 80549 Phone: 970-568-7880 Website: www.synetek.us E-mail: sales@synetek.us Dryer ignition controls

www.americancoinop.com

0314aco_p20-32.FINAL.indd 31

Uu

Universal Machine Co. J.D. Walker 1616 Falcon Dr. DeSoto, TX 75115-2418 Phone: 972-224-3501

trim 8.125x2.5

bleed 8.375x2.5

(3 5/10/13 of 3) 4:14 PM

Toll Free: 800-633-0340 Website: www.usatech.com E-mail: customersupport@usatech.com Cards/card systems

Vv

Van Brook of Lexington Dottie Hopkins 1450 N. Broadway Lexington, KY 40505 Toll Free: 800-553-3134 Website: www.vanbrooktokens.com E-mail: sales@vanbrooktokens.com Tokens

Vending Connection Linda Marselli 908 S.E. Hocker Cir. Lee’s Summit, MO 64081 Toll Free: 800-956-8363 Website: www.vendingconnection.com E-mail: vendnews@gmail.com Vending machines

March 2014

American Coin-Op 31

2/13/14 5:38 PM

BUYER’S GUIDE 2014

MANUFACTURERS & SUPPLIERS Vend-Rite Mfg. Co. Vince Hansen 6029 W. 31st St. Cicero, IL 60804 Phone: 708-652-9700 Toll Free: 800-777-1802

Website: www.vendrite.com E-mail: vince@vendrite.com Signage; vended goods (bleach/bleach substitute, detergents/chemicals, laundry bags and other vended goods); vending machines (candy/snacks/drinks, deter-

gents/chemicals, hanger, laundry bag and other vending machines); drop-off laundry systems (starter kit, aprons, etc.)

WW

Wascomat (Distributed by Laundrylux) 461 Doughty Blvd.

Inwood, NY 11096 Toll Free: 800-645-2204 Website: www.laundrylux.com E-mail: info@laundrylux.com Dryers of various capacities; financial services; signage; stacked washer/dryer units; front loaders of various capacities

WashCard Systems Craig Kjorlien 2005 Gateway Cir. Centerville, MN 55038 Phone: 651-439-5740 Toll Free: 888-439-5740 Website: www.washcard.com E-mail: info@washcard.com Cards/card systems; computer software

Wells Fargo Insurance Services USA Jodie Millino 10940 White Rock Road, 2nd Floor Rancho Cordova, CA 95670 Toll Free: 800-829-1330, ext. 8132 Website: www.laundryinsurance.com E-mail: jodie.millino@wellsfargo.com Insurance

Western State Design 2331 Tripaldi Way Hayward, CA 94545 Phone: 510-786-9271 Toll Free: 800-633-7153 Website: www.westernstatedesign.com E-mail: info@westernstatedesign.com Distributor

Whirlpool Commercial Laundry (Whirlpool Corp.)

Dick Ruel 43 Sullivan Farm Dr. Rochester, NH 03868 Phone: 603-330-0923 Toll Free: 800-662-3587 Website: www.whirlpoolcommercial laundry.com E-mail: dick_ruel@whirlpool.com Dryers of various capacities; front loaders of various capacities; top loaders

YY

Yankee Equipment Systems 15 Glass Ln. (P.O. Box 630) Barrington, NH 03825 Toll Free: 800-239-9265 Website: www.yankeeequipment.com E-mail: jjones@yankeeequipment.com Distributor 32

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■

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Dollar coins make sense.

“We have successfully converted over 400 dollar/

dollar token/quarter drops with Imonex® and we’ve experienced excellent results. We’re halfway through our conversion process and our coin jams have decreased dramatically. We spend less time servicing our machines so we can focus on serving our customers. We definitely recommend Imonex® to our friends in the laundry business.

Gary D. Gray, CEO Fun Wash, Inc.

”

Imonex® is proud to serve the hard-working entrepreneurs in the Coin-Op Laundry industry. We are dedicated to helping this important community improve customer experiences, enhance ROI and increase uptime through our steadfast commitment to enhanced product development and friendly customer support.

Enhanced reliability and performance through advanced engineering.

The Imonex® Difference • Patented Superior Coin Acceptance • Multi-Coin in Single Drop • Flexibility to Convert to Dollar/Quarter • Converts Smart Card System Back to Coin • Compatibility with Most Major Coin-Op Manufacturers • Serving Both Domestic and International Markets • Proudly Made in the U.S.A.

Our vertical geometric technology greatly reduces jams, increasing potential revenue. With our flexible options for multi-coin dollar, quarter and tokens, we allow customers the convenient payment options they expect. Plus, the higher denomination availability allows owners to reduce the frequency of coin box service visits.

Imonex Services Inc. 800.446.2719 979.885.3200 International 011.979.885.3200 www.imonex.com

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an outsider’s view

Employee Development takes Time, is Worth it

Howard Scott

You hire a new staffer and put her through your training program. The new member of your staff is OK, yes, but she’s slow, and she gets ruffled easily. And she comes in 10 or 15 minutes late at least twice a week. Should you fire her? You could. Then you go through the same process all over again.

Maybe a better option would be to see if you can correct her bad habits. Work with her, mold her behavior, correct her errors, and maybe she’ll become an excellent worker. In corporate speak, this is called “employee development.” Unfortunately, most laundry owners accept what they get after a brief training period.

Of course, employee development takes work. Every day, offer feedback, make comments, give instruction.

Do role-playing exercises. Observe progress. Keep a notebook of comments to ascertain what kind of advancement you are making.

Let’s take a look at a few specific problems, and I’ll suggest how you might handle them.

LATECOMER The staffer comes in 10-15 minutes late twice a week.

The first thing you must do is impart the importance of being at work on time. It could be opening up, relieving a staffer, taking over a new shift, or pushing out the work in a timely fashion (and that means getting there on time). Nothing works like a visual explanation.

Portray a customer coming to the store at exactly 8 a.m. and finding the shop closed. Pitch a fit in front of the store. Stomp around. Swear. Show the anger and frustration. Then have the staffer open the front door. Walk in, sour-faced, as if one false word from the attendant will make you explode. Point out that this is the normal reaction of half the paying customers, and rightfully so, because they get up early and they expect the shop to come through with its half of the bargain.

Alternately, pretend that you’re a worker who had to stay late because the next staffer walked in 10 minutes late. Yell at the staffer, reject excuses, kick cans around.

Indicate that you had somewhere to go tonight and will now be a half-hour late.

By witnessing these dramatic examples, the staffer will get the idea that she can’t be late.

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In addition, provide helping aids. Offer to phone the employee for the first two months of her trial period, or to buy her a good alarm clock. Or give the worker preferential shift treatment and see how she does, or suggest she advance all her clocks by a half-hour. One of these devices will cure the problem, if the individual wants to overcome her weakness. Point out that lateness is a curable bad habit, and with some effort and focus, it will be a thing of the past.

MAKE NO MISTAKE What about a staffer who makes a lot of mistakes counting poundage and making change? Maybe he’s dyslexic, but is loathe to admit it. For starters, confront the staffer with customer complaints that point to him.

Point out that such errors are symptomatic of a loose, inefficient company and send a bad message to your customers. State that customers will be less kind to machinery, personnel and rules when they think that the company is not in control. Establish that you insist on running a tight operation and he will have to improve to continue being your employee.

... errors are symptomatic of a loose, inefficient company and send a bad message to your customers.

Then give him tools to improve. Teach him to count money like bank clerks do: they add two or three piles, then compute the sum of the piles, then double-check by adding each bill. If he is dyslexic, provide clues as to how he can distinguish ones from fives from tens from twenties. Look for the curling bottom of the $5 bill.

Recognize the picture of Andrew Jackson on the $20, looking like an older Fonz.

Review with him the counting of poundage. Perhaps apply a color-coded marker on the most common amounts—10, 15 and 20 pounds—to help his counting.

Role-play so that you are sure he understands what you www.americancoinop.com

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an outsider’s view

are saying. After a while, he will improve his counting and numerical skills. It’s simply a matter of determination and practice.

SLOWPOKE What if the staffer is excessively slow? First, convince the worker why being speedy is important. Point out that a brisk, energetic attendant gives the customer confidence that the operation is competent. Then show how to do tasks more speedily.

Try some role-playing again, with you portraying a customer annoyed that the machine is malfunctioning. Call the attendant over. On the phone, she holds up her finger, indicating that you should wait a minute. Get increasingly irritated. When she finally arrives, yell at her. State that a customer in trouble is more important than taking a personal phone call. If the staffer puts up a fight, shout her down. Don’t let up. Show her your anger. Be angry that the staffer can’t fix the machine quickly. Point out that customers generally allow more time to workers who hustle than those who move slowly.

Give wash/dry/fold examples—fast and slow. Explain that processing wash/dry/fold poundage speedily can make a difference

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between making a profit and incurring a loss. Provide hints to hasten processing—folding shirts by holding them up between chin and chest and using both hands to fold; timing drying so that loads come out in a sequenced time frame; matching socks by combining obvious matches and spreading out remainders—all the skills you’ve acquired in a lifetime in the laundry business.

Of course, this isn’t a one-time lesson. Development is ongoing.

Periodically watch the staffer to make sure he or she is doing it the right way. Give more pointers. Offer constructive criticism. At the same time, pay a compliment when a task is performed well.

The principle that an individual can be coached into becoming a better worker is true for maybe two-thirds of all individuals. If you determine that an individual is part of the 33% minority, and you are having no luck with development, then a quick dismissal is your only answer.

Follow these suggestions and soon you’ll be developing your employees into productive, business-building workers. n Howard Scott is a long-time business writer, small-business consultant, and author of four books.

www.americancoinop.com 2/11/14 9:18 AM

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Calendar

don’t miss these upcoming events march 15-16 Yankee Equipment Systems Open House Waltham, Mass.

Info: 800-239-9265

10

april 5

PWS Inc. Open House Redwood City, Calif.

Info: 800-800-4797

9

HK Laundry Equipment

17

Sales Extravaganza Dansbury, Ct. Info: 800-229-4572

12

Minnesota Chemical Co. Coin Seminar/Service School Menomenee Falls, Wis. Info: 800-328-5689 PWS Inc. Open House Los Angeles, Calif.

Info: 800-800-4797

Minnesota Chemical Co. Coin Seminar/Service School St. Paul, Minn.

Info: 800-328-5689

may 1

Minnesota Chemical Co. Coin Seminar/Service School Minot, N.D. Info: 800-328-5689

Visit www.AmericanCoinOp.com for more calendar listings!

Download Magazine Central and read American Coin-Op on your iPad or Android Tablet Step 1: Go to your App

Store and type Magazine Central into search bar

Step 2: Click the

box to install the app (you won’t have to do this again)

Step 3: Open the Magazine Central App

Step 5: Click Download Step 6: Click View

Step 7: Read & enjoy!

Step 4: Type American into the search bar

The app stays on your tablet. Check back monthly to download the latest issue.

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2/12/14 2:58 PM

Protecting

Customer Data Don’t get penalized for credit card security breaches

C

redit cards: What would today’s retailer do without them? If you’re like most merchants, you’ve found that the ubiquitous plastic card has become the default transaction tool for purchases large and small.

There’s hidden danger, though, in being too cavalier about just how your business handles card transactions. The recent data breach at Target—affecting some 70 million to 110 million people—drives home the need for every retailer to be vigilant in protecting customer data.

You can be hit with costly fines and penalties if you ignore increasingly tight regulations governing the protection of credit card data—especially if your violation leads to an actual release of customer information into criminal hands.

“Merchants who store, process or transmit credit card data need to understand they have a responsibility to protect that data,” says Mark Burnette, a partner with LBMC Security & Risk Services, a Nashville-based consulting firm.

end of 2014. (For details, see the sidebar on page 42.)

Fail to follow the PCI compliance rules and you may well be targeted for damages by your “acquirer”—the bank which provided you with your merchant account.

Read your contract closely and you’ll find that the bank has the power of the purse: “If the acquirer finds that you have been consistently noncompliant, fines can be assessed,” says Burnette. “And an actual breach of data can lead to even higher penalties.”

The extent of monetary damages depends on the size of the merchant, the size of the

breach and the number of cards involved.

Penalties have ranged from $10,000 into the six figures and more.

Not to be underestimated, either, is the costly hit a publicized breach can have on a merchant’s reputation. Many consumers will be reluctant to visit an establishment where a breach has occurred.

But perhaps the greatest motivation for towing the line is the threat of losing the merchant account itself. “The card association may take away your ability to accept credit cards at all,” says Burnette. “That can be extremely costly to any merchant.” ▼

By Phillip M. Perry

COSTLY FINES So who makes the rules when it comes to protecting customer data?

The big boss here is the Payment Card Industry (PCI) Security Standards Council, Wakefield, Mass.

This assemblage of credit card associations has been steadily tightening the reins on runaway data by releasing regulations in the form of official standards. The latest iteration, dubbed PCI Data Security Standard (PCI DSS), further strengthens the procedures that must be instituted by merchants by the 40

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Photo: © iStockphoto/ Talaj

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– Mark Burnette, partner, LBMC Security & Risk Services

“

“

Follow the rule that says, ‘If you do not need customer information, you should not keep it.’

“Each employee should have a unique such as an ISO. “Offloading responsibility While failure to follow mandated data- security code which they are forbidden to to a third party is a good solution,” says protection guidelines is foolish, the good share with other employees or even with Don Hartley, a consultant with Savannah, news in all this is that you can take positive managers. The passwords should allow Georgia-based Tata Consultancy Services. access only to those sections of the database Don’t get trapped, though, by a false steps to minimize risk. sense of security. You can outsource the Start by drawing up a statement of required to do an individual’s job.”

You should use only hardware and soft- operational duties for carrying out PCI standard operating procedures (SOP) for ware that has been approved by the PCI compliance, but you cannot outsource everyone in your organization.

“Make sure you have a clear written pol- Security Standards Council (approved ven- your responsibility for protecting customer icy about how to handle credit cards,” says dor lists are available at www.pcisecurity information. If something goes wrong, you Burnette. “And make sure your employees standards.org). Make sure you are using will be assumed guilty.

To protect yourself from fines and penalhave been educated on the policy. Bring up a firewall, and that your wireless router is password-protected and uses encryption. ties, make sure your contract specifies the the topic regularly in your staff meetings.”

Your SOP must address the critical need And change the default hardware pass- third party’s responsibilities for setting up and maintaining computer systems that of keeping sensitive customer numbers words to complex ones. comply with PCI standards. You should under wraps. “Where the merchant is most also ask the third party to provide an THIRD PARTY vulnerable is in the accidental mishanAs the world of electronic commerce annual “PCI report on Compliance” signed dling of card information,” says Burnette.

“Suppose, for example, an employee takes has become more complicated, regulations off by a qualified security assessor (QSA). an order over the phone, jots down the card become more demanding. “There are over This should be done once a year. Both these number on a piece of paper, and then later 255 individual requirements for PCI com- steps will help protect you if the third party drops the paper into the trash instead of a pliance,” says Burnette. “All of them have violates regulations. shredder. That violates the PCI and is bad to be met. There is no wiggle room.”

Little wonder that merchants are side- NEED TO KNOW business practice.” stepping the requisite procedures by farming Many of the protective steps suggested Another good rule is to keep the credit card in the hands of the customer as everything out to a third-party organization here derive from a broader maxim near and dear to the hearts of seculong as possible. “Employees rity people everywhere: Retain should quickly process the card only the information you need.

■ Get More Help and return it,” says Burnette.

“Follow the rule that says, “This will keep the card from ‘If you do not need customer Retailers who fail to protect their customers’ credit being accidentally grabbed (or information, you should not from having its number written card data are playing with fire. “If you make a mistake, keep it,’” says Burnette. down) by someone else.” you may incur penalties of hundreds of thousands of Education is the first step The right hardware can be dollars—or even millions depending on how many to safety. Many smaller meras important as the right prochants are not aware of the cedures. Have you been using cards were compromised,” says Paul Rianda, an duty to protect customer data, the same POS equipment for attorney in Irvine, Calif. nor of the continually morphmany years? It may be time The primary article presents some common operationing rules. to replace it. “Some retailers Ignorance of the law, as al guidelines to protect yourself from loss. Additionally, still have legacy equipment that always, is no excuse. Taking they don’t even realize is capseek the guidance of your attorney, your bank and your the basic steps in this article turing cardholder information security adviser. will reduce your risk considerthat can be compromised,” ably.

You can find more information about PCI (Payment says Paul Rianda, an attorney Says Burnette: “Make sure in Irvine, Calif. “In contrast, Card Industry) compliance from the website of the you have a written policy if merchants use newer equipPCI Security Standards Council, at www.pcisecurity in place, train your employment, and use it correctly, there standards.org. Click the “For Merchants” button and ees properly, and make sure should be no way to lose cardyour computer system is PCIholder information.” read the helpful articles, including those prepared specompliant.”

■ Computer systems face specifically for small businesses. Click on the “Information cial challenges: “You need to Supplements” link to access the latest iteration of the Phillip M. Perry is a freeestablish rules about passwords lance writer based in New PCI Data Security Standards, PCI DSS v3.0. and about access to the comYork City. puter system,” says Burnette.

PROTECT YOURSELF

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www.americancoinop.com

2/14/14 9:13 AM

SERVING THE LAUNDRY INDUSTRY SINCE 1997.

5000 LONG BEACH RD ISLAND PARK, NY 11558

516-432-3834 REBUILT MACHINES

PARTS

NO COMPETITOR GOES TO THE EXTENT WE DO TO REBUILD MACHINES! * THIS IS OUR BUSINESS & OUR POLICY NEVER CHANGES! * WE SELL OUR REBUILT MACHINES AT UNBEATABLE LOW PRICES.

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Our Parts Department has thousands of products on over an acre lot.

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We can help you with specifications, dimensions, illustrations of commercial and on-premise laundry equipment.

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web update

Most popular stories from AmericanCoinOp.com for the 30 days ending Feb. 15 — (WE) denotes Web Exclusive

Top Five news Stories

Columnists/Features

Our Sister Websites

• CLA Sets Stage for Second Excellence in Laundry Conference

• Insurance Basics: Are You Properly Covered?

From AmericanLaundryNews.com:

• Advanced Laundry Systems Adds Kim to Sales Team

• Making New Year’s Resolutions for Your Laundromat

• 2014 Panel of Experts Ready to Tackle Key Industry Issues

• Alliance Laundry Systems’ McDonald Assumes Newly Created Role

• Eight Easy Ways to Simplify Your Life, Boost Income

From AmericanDrycleaner.com:

• Electrolux to Spend $85 Million on North American HQ Expansion

• StatShot: West Posts Best December, Fourth-Quarter Coin Sales... (WE)

• CSC ServiceWorks Completes Acquisition...

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• Plant Design: Getting Back to Basics

• StatShot: December Difficult for All Regions; Fourth-Quarter Sales Tepid (WE) • Plant Design Awards—Outstanding Renovation: Fashion Cleaners 2/14/12

4:51 PM

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advertisers’ index Advertiser

Page

Advertiser

Page

AC Power........................................................................ 36

Laundry Concepts ........................................................... 41

Borden Textiles................................................................. 47

LG .................................................................................... 3

Card Concepts.................................................................. 21

Maytag Commercial Laundry ........................................... 7

Coin-O-Matic................................................................... 17

Monarch Coin & Security................................................ 45

Continental Girbau......................................................... IBC

Mountain Electronics................................................. 44, 46

D&M Equipment Co........................................................ 23

n Supply............................................................................ 39

Dexter Laundry................................................................. 15

New York Laundry Equipment........................................ 43

ESD Inc............................................................... 24, 25, BC

NIE Insurance.................................................................. 13

FrontecStore.com.............................................................. 47

R&B Wire Products .......................................................... 1

Gold Coin Laundry Equipment ....................................... 19

Royal Basket Trucks......................................................... 44

Great Lakes Commercial Sales ........................................ 46

Setomatic Systems.......................................................... IFC

Hamilton Engineering....................................................... 32

Speed Queen.............................................................8, 9, 11

HHC Electronic Service................................................... 47

Super Computer Boards................................................... 46

HK Laundry Equipment.................................................... 35

Super Laundry.................................................................. 37

Huebsch......................................................... FC, 27, 29, 31

Vend-Rite........................................................................... 5

Imonex Services................................................................ 33

Wells Fargo Insurance Services........................................ 18

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MARCH 2014

American Coin-Op 9/10/13452:56 PM

2/14/14 9:20 AM

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LOOKING TO SELL SOME USED EQUIPMENT?

Dexter VFD Inverter (Delta Motor Control) All Models (9375-xxx-xxx). . . . . . . $225.00 VFD-A & VFD-B (9732-237-001) . . . . . . . . call Stack Dryer (9875-xxx-xxx) . . . . . . . . . $65.00 Coin Accumulator . . . . . . . . . . . . . . . . $55.00 Wascomat / Electrolux Inverters (MotorControl) All. . . . . . . . . .call Maytag Computers . . . . . . . . . . . . . . . . . . . . . $65.00 23004118 . . . . . . . . . . . . . . . . . . . . . . . . . call W10343020 . . . . . . . . . . . . . . . . . . . . . . . call 33001129 . . . . . . . . . . . . . . . . . . . . . . $85.00 ADC 137213 / 137234 / 137240. . . . . . . . . $65.00 Igniters (Fenwall only). . . . . . . . . . . . . . $30.00 Speed Queen / Huebsch Computers . . . . . . . . . . . . . . . . . . . . . $65.00 Motor Control . . . . . . . . . . . . . . . . . . . $95.00 IPSO 209/00440/70 (Micro 20). . . . . . . . . . $115.00

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El - Tech, Inc. 26 West St. Colonia, NJ 07067 For Complete Price List Please Call: 732-381-7620 or 908-510-6520 or visit us at www.eltechlab.com

WASHER AND DRYER COMPUTER BOARDS REBUILT Igniters repaired Washers: $70 - & up Dryers: $40 - & up Igniters: $25 - & up Rebuilt Timers - Wascomat, Huebsch, Speed Queen, IPSO, Laundry Center, Maytag Call for exact price which includes free return shipping METRO LAUNDRY TECH CORP. 1490 Boston Rd., Ground Floor, Bronx, NY 10460 ONE-YEAR WARRANTY ON ALL REPAIRS Please call 718-742-4137 Or 718-733-4313 Or Visit our website at www.metrolc.com e-mail us at metrolc@hotmail.com

Place your ad ONLINE www.AmericanCoinOp.com MARCH 2014 AMERICAN COIN-OP 47

2/14/14 9:36 AM

newsmakers

Distributor Raises More Than $40,000 for Fallen Heroes Fund Distributor Western State Design (WSD) recently completed a six-month fundraising campaign for the Intrepid Fallen Heroes Fund (IFHF), donating $40,700 to the organization, the company reports.

IFHF, which supports the men and women of the U.S. Armed Forces and their families, is building a series of nine treatment facilities at military installations around the country for wounded service personnel diagnosed with traumatic brain injury and posttraumatic stress as a result of their service, according to WSD.

Thomas Marks (left), executive vice president of Western State Design, presents a check for $40,700 to Intrepid Fallen Heroes Fund (IFHF) President David Winters. The company pledged a donation to IFHF from each Dexter coin-op washer and dryer sold from July until the end of 2013. IFHF provides aid to wounded heroes of the U.S. Armed Forces.

“WSD and Dexter Laundry are proud to join others in support of this independent not-for-profit organization dedicated to severely wounded veterans,” says Thomas Marks, executive vice president of WSD. “This year, WSD pledged a donation to IFHF from each Dexter coin-op washer and dryer sold from July until the end of the year 2013, and we’re honored to be able to deliver this check to them to help IFHF continue their service to our veterans.”

Dexter Laundry Vice President Craig Kirchner, whose company also participated in the fundraising campaign, echoed Marks’ sentiment, saying he is proud to support IFHF. WSD set aside one dollar per pound of rated capacity for all Dexter Laundry coin-op washers and dryers sold during the campaign, then sold washers and dryers totaling more than 40,000 pounds of rated capacity to more than 100 coin-ops across seven states, according to the company.

“We chose to base our sales fundraiser on Dexter coin-op machines because they’re an employee-owned company and all of their machines are made right here in the United States. What better way to support our veterans,” says Marks. “We also have a proven track record in selling Dexter coin-op laundry equipment, so we knew we could maximize our fundraising goals by selling their equipment.”

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SAMCO Hires Nolan as COO, Adds Yongue to Staff Southern Automatic Machinery Co. (SAMCO) has hired Brett Nolan as its chief operating officer, the equipment distributor reports. He is responsible for day-to-day operations, with a focus on updating and modernizing systems and procedures.

Nolan previously worked for SAMCO as a service technician and sales representative.

He returns after a year working as the regional manager for a small chain of Laundromats in Savannah, Ga. SAMCO also added Nicole Yongue to its parts department staff. Yongue previously Nolan worked for SAMCO in the parts department, and has also spent the past year in Savannah working as one of Nolan’s store managers.

Speed Queen Unveils New Website with Investor Focus Speed Queen has launched a new website for potential investors interested in the self-service laundry industry, www.investin laundromats.com, to showcase Laundromats as “an underrecognized, yet viable and smart business investment,” the company reports.

“The interactive website is designed to educate people looking for a good investment about the profitability potential of Laundromats compared to other investments, and the benefits of partnering with Speed Queen to open one,” the company says.

“Our goal for the website is to provide individuals interested in opening a small business with all the information they need to make an informed decision,” says Dan Bowe, Speed Queen national sales manager. “With an average return on investment up to 35%, investing in Laundromats proves to be nearly recessionproof because the business is not strongly tied to the fluctuating economy—clean laundry is a necessity.”

In addition to showcasing multimedia case studies to help new investors better understand the benefits of opening a Laundromat, the site also highlights the benefits of choosing laundry over other potential investments, including franchises.

“With no franchise fee, minimal up-front costs and a notably high success rate, Laundromats outshine other opportunities,” the company says. “For example, Speed Queen estimates the start-up cost associated with a Laundromat to be around $300,000, where the cost associated with opening other franchises are shown to be over $1 million.”

The site also speaks directly to commercial real estate owners looking for new tenants.

“Laundromats provide real estate owners with a proven business that creates a destination for customers; offers a safe, clean family environment; is typically committed to long-term lease agreements; and offers great cross-marketing opportunities with neighboring stores,” Speed Queen says. n www.americancoinop.com

2/14/14 9:18 AM

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2/12/14 AM 2/12/14 11:58 3:47 PM

Brian Holland, Partner The Laundry Café

Why did you choose an ESD system?

We obviously wanted a state-of-the-art card system that would give us a competitive advantage, but we also wanted a company that was as celebrated for their service and customer care as they are for their most successful products.

ESD is the gold standard in the industry because of superior products, well-trained personnel, and outstanding customer service.

What is your experience in the laundry industry?

In the purest sense of the word, we are “newbies” to the vended laundry arena - excited to be here, eager to play, hungry for knowledge, and humble enough to learn from anyone who is willing to offer guidance.

At the same time we have seasoned experience and battle scars from both corporate- and small business experiences in unrelated industries.

While the industries are completely unrelated, the foundational business principals that they taught - Customer Service, Finance, Marketing, Sales, People Management, HR, Operations - are all directly relevant. Maybe we’re newbies with a little seasoning.

What are the unknown challenges that you faced with your new store? How has ESD’s system helped you to overcome these challenges?

The Laundry Café is located in a fantastic destination location, but it is in a an internet challenged area of the city. ESD exceeded all our expectations by creating a wireless network even though none of the major internet providers were available. ESD has an internal team of IT professionals who customized our system to meet our needs, from design to installation.

Brian Holland & Tyrone Akins of

Is there anything that surprised you about the ESD system?

I was pleasantly surprised at the managerial utilities. The reports are thorough, comprehensive,and seamlessly integrated.

I can produce performance reports that track nearly everything. These are great for tracking your business and making informed adjustments for improvement.

Contact your local ESD distributor or ESD sales representative for more information.

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