American Coin-Op - May 2013

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IS ZER AT O H D . 27 W RT ee pg O S SP I N S I D E : J U L IYN S2 I0D0E5: M A Y 2 0 1 3 HOW TO GET THE MOST FROM CLEAN 2013 INVESTMENT

COIN-OP 101: DISTRIBUTOR QUALITIES TO LOOK FOR

HIRING? KEEP THOSE INTERVIEW QUESTIONS COMING

WWW.AMERICANCOINOP.COM

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Visit us at the Clean Show. Booth #2234

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CONTENTS MAY 2013 VOLUME 54 ISSUE 5

CLEAN SHOW PREVIEW The Clean Show returns to New Orleans for a fifth time and a “more concise and efficient” three-day schedule. Get the run-down on the educational sessions, the exhibitors, and more as you prepare for your visit to the Big Easy.

COVER STORY

INSIDE 8 CLEAN SHOW GUIDE: EDUCATIONAL SESSIONS

8

COLUMNS 40 NOW HIRING: KEEP INTERVIEW QUESTIONS COMING You need to hire a staffer, but how do you go about the process so that you employ a good person who will stay for a bunch of years? Columnist Howard Scott suggests interviewing candidates and asking a litany of questions to draw the real person out and to see how they think on their feet.

The Coin Laundry Association and several other industry associations will combine to offer 40 hours of education

12 CLEAN SHOW GUIDE: EXHIBITOR LIST Approximately 400 companies and organizations have reserved exhibit space in New Orleans as of press time

32 CLEAN SHOW GUIDE: GET THE MOST

FROM YOUR CLEAN SHOW INVESTMENT

This show can be a powerful tool for boosting profits, but it’s vital to plan for success and spend your time wisely

36 COIN-OP 101: WHAT TO LOOK

FOR IN A DISTRIBUTOR

Finding the right partner is a key to realizing a high ROI, so seek out candidates that offer these skills and experiences

Cover Image: © iStockphoto/ Stephen Finn

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DEPARTMENTS 4 6 44 45

VIEWPOINT INDUSTRY SURVEY AD INDEX CALENDAR

45 WEB UPDATE 46 CLASSIFIEDS 48 NEWSMAKERS

32 A CLOSER LOOK Before Clean arrives, set your goals, strategize your walking pattern, and get ready to take charge in booths.

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viewpoint

editorial Charles Thompson, Publisher E-mail: cthompson@ americantrademagazines.com Phone: 312-361-1680

Bruce Beggs, Editorial Director E-mail: bbeggs@ americantrademagazines.com Phone: 312-361-1683

back to the big easy New orleans bound Every other year, those of us who work in the laundry and dry cleaning industry have the opportunity to come together in a major convention city for a few fleeting days to see the latest tools that manufacturers and suppliers have to offer, to sit through a variety of educational sessions highlighting industry trends, and to see old colleagues again or make new friends.

We can debate where the Clean Show is staged, how long the event lasts, or any number of other issues, but I challenge anyone Bruce Beggs to find similar opportunities to “kick the tires” of the newest laundry equipment or to attend a variety of seminars in a single location. There just isn’t another show like it in the States.

This trip to New Orleans will mark my third to The Crescent City and my seventh Clean Show overall. Things will be a little different this time around, because the show will be one day shorter. This increases my staff’s challenge of seeing each of the hundreds of exhibitors.

That’s where this issue of American Coin-Op will come in handy for them, and for you. Clean Show veterans know the importance of having a plan once they enter the Ernest N. Morial Convention Center. Aside from our show preview, you’ll find a list of the 400 or so companies and organizations that have reserved exhibit space as of April 10, plus basic descriptions of their products and/or services and their booth numbers, as well as details on the 40 hours of educational sessions.

If you’re not sure how to go about preparing for Clean, read Phil Perry’s take on getting the most from your trade show investment.

A couple of my staff members will be attending Clean for the first time, and I’m sure this issue will be dog-eared by the time their three-day whirlwind adventure ends.

We’ll have extra copies at our booth — 4171. I hope you’ll take just a moment to stop by, introduce yourself, and let us know how we can best serve you.

Bruce Beggs Editorial Director

Roger Napiwocki, Production Manager Jean Teller, Contributing Editor Carlo Calma, Editorial Assistant Nathan Frerichs, Digital Media Director E-mail: nfrerichs@ americantrademagazines.com Phone: 312-361-1681

Advertising Donald Feinstein, Natl. Sales Director E-mail: dfeinstein@ americantrademagazines.com Phone: 312-361-1682

Office information Main: 312-361-1700 Fax: 312-361-1685

Subscriptions 630-739-0600 www.AmericanCoinOp.com

American Coin-Op (ISSN 0092-2811) is published monthly. Subscription prices, payment in advance: U.S. and Possessions, 1 year $39.00; 2 years $73.00. Foreign, 1 year $89.00; 2 years $166.00. Single copies $7.00 for U.S. and Possessions, $14.00 for all other countries. Published by American Trade Magazines LLC, 566 West Lake Street, Suite 420, Chicago, IL 60661. Periodicals postage paid at Chicago, IL and at additional mailing offices.

POSTMASTER, Send changes of address and form 3579 to American Coin-Op, Subscription Dept., 440 Quadrangle Drive, Suite E, Bolingbrook, IL 60440. Volume 54, number 5. Editorial, executive and advertising offices are at 566 West Lake Street, Suite 420, Chicago, IL 60661.

Charles Thompson, President and Publisher.

American Coin-Op is distributed selectively to owners, operators and managers of chain and individually owned coin-operated laundry establishments in the United States. No material appearing in American Coin-Op may be reprinted without written permission.

The publisher reserves the right to reject any advertising for any reason. © Copyright AMERICAN TRADE MAGAZINES LLC, 2013. Printed in U.S.A.

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INDUSTRY SURVEY

COMBINATION OF FACTORS ATTRACT COIN LAUNDRY OWNERS TO CLEAN SHOW Just shy of one-third of those responding to April’s American Coin-Op Wire survey say they are planning to attend Clean ’13 in New Orleans, while another 14.3% are unsure at this point.

Approximately 54% of those responding to the unscientific survey say they will not be attending the biennial event slated for June 20-22 at the Ernest N. Morial Convention Center.

Asked about the biggest factor in favor of attending (whether they were personally planning to attend or not), 32.1% of respondents named “Exhibits of equipment and supplies.”

Roughly 14% listed “Combining business and pleasure” as the chief factor, while 7.1% look to the Clean Show primarily for its “networking and socializing” opportunities. Just 3.6% of respondents see “educational sessions” as the main factor in attending.

The top response, however, is “It’s all of the above,” with 42.9%.

The Clean Show has been shortened from four days to three this year, which is OK with 78.6% of respondents. Just 7.1% “don’t care for this change”—“Include Saturday and Sunday in the schedule (and) make it four days if necessary,” says one operator—and the remaining 14.3% are “indifferent.”

Among operators who do not plan to attend this year’s event, 52.4% “Can’t afford the cost,” 28.6% “Can’t spare the time,” and 4.8% have “made other plans.” The remaining 14.3% have “other” reasons, some of which include disliking the host city, having no expansion plans this year, and working two jobs besides running his/her laundry.

Among the eight educational sessions being sponsored by the Coin Laundry Association (CLA) throughout the event, Coin Laundry Trends for 2013 is garnering the most pre-show interest among respondents, at 29.6%. Other popular topics are The Keys to Successful Multiple Store Management (18.5%), Ask the Laundry Experts (18.5%) and Best Practices for Wash, Dry, Fold and Commercial Accounts (14.8%).

While American Coin-Op’s Wire survey presents a snapshot of the audience’s viewpoints at a particular moment, it should not be considered scientific. Subscribers to Wire e-mails—distributed twice weekly—are invited to participate in an industry survey each month. The survey is conducted online via a partner website, and is developed so it can be completed in less than 10 minutes.

The entire American Coin-Op audience is encouraged to participate, as a greater number of responses will help to better define owner/operator opinions and industry trends.

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Every little hinge, hose and housing is engineered with long-lasting energy savings in mind.

May is Maytag Month. ®

Financing as low as 0%.† Rebates up to $600‡ on multi-load washers and dryers. **

Visit us at Clean Show 2013 Booth #3405, June 20–22.

The closer you look at Maytag® equipment, the more resourceful thinking you’ll see. Take the innovative TurboWash™ System, for instance, which allows our MFR30 washer to deliver impressive cleaning power—along with the potential to cut your water use by over 60%.* Add to that extra-large capacity that helps you turn more profits per load, plus our 5-year warranty** on every single part. Visit mclaundry.com for digital brochures, or for more information, visit our website at maytagcommerciallaundry.com or call 800-662-3587. *Average savings by using Super Cycle, compared to previous Maytag MFR washers; actual savings varies by model. **Visit maytagcommerciallaundry.com for warranty details. †Limited time offer. Low fixed-rate financing rates. Terms up to 96 months. Subject to credit approval and individual’s credit worthiness. ‡Rebate amounts vary by product model type. Rebate effective May 1–June 15, 2013. Contact your distributor for details. ®

/ ™ ©2013 Maytag. All rights reserved.

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CLEAN SHOW PREVIEW

Industry’s biggest trade show to visit New Orleans for fifth time

N

Photo: ©iStockphoto/ Stephen Finn

ew Orleans’ Ernest N. Morial Convention Center will host the world’s premier textile care expo for a fifth time when the 2013 Clean Show—officially the World Educational Congress for Laundering and Drycleaning—arrives on Thursday, June 20, for a three-day stay through Saturday, June 22.

It will mark the first time since 1981 that the Clean Show has been scheduled for three days instead of four, reflecting a “more concise and efficient” format designed to give exhibitors and attendees alike a better value for their investment, according to the Clean Executive Committee.

The Clean Show has been convening every other year since 1977 to present new technology, educational sessions and networking opportunities to all segments of the dry cleaning, laundry and textile care industry. This year’s event is expected to draw 10,000 trade attendees, according to Riddle & Associates, the show’s longtime manager.

“I am constantly asked why should I come to the Clean Show or why should I exhibit,” says John Riddle, president of Riddle & Associates. “There are many reasons. You will see the newest equipment, learn about new services, see working demonstrations and have access to outstanding industry education.

“In today’s world of electronic commu8

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nication, it is nice to have the opportunity to communicate with someone eye-to-eye, face-to-face and talk with them about industry issues. It’s a great chance to renew old friendships and make new ones. These are just several reasons I think making this

trip is worth the time, effort and money.

We encourage you to ‘Be There’ and take advantage of this opportunity.”

As this issue went to press, approximately 400 companies and organizations were scheduled to be represented on the exhibit

Educational Sessions Schedule Time (A.M.) 8-8:30 a.m.

8-9 a.m.

8-9 a.m.

Session Title

Thursday, June 20

Sponsor

Meritorious Service Awards Honoring individuals or firms who “have given so much to [the] industry” Coin Laundry Trends for 2013 Learn where the coin laundry industry is going in 2013

Regulatory and Legislative Update

DLI CLA

TRSA

Gain a competitive insight on regulatory initiatives impacting textile services 8-9:30 a.m.

Reducing the Loss of Patient Linen and Scrubs ALM Get a handle on preventable linen loss and put new strategies in place 8-10 a.m.

Efficient Laundry Processing Techniques in the European Market ETSA European supplier firms will discuss efficiency and sustainability in laundry 8:45-10 a.m.

How to Build a Great Yelp Presence DLI Learn about Yelp and how to manage your company’s online reputation 9-10 a.m.

Internet Marketing Success Stories of Coin Laundries CLA Strategies for Internet marketing and social media 9-10 a.m.

Textile Services Contracts and Negotiations TRSA Examine important aspects and best practices of the contracting process 2:30-3:30 p.m. Implementing Best Practices ALM How to use your organization’s best practices to bolster your marketing position 3:30-4:30 p.m. Social Media: Which Tools Laundries Should Embrace CLA Learn the must-do’s and best practices of social media for laundries (continued on page 10)

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floor, covering roughly 200,000 net square feet (a full list of exhibitors, as of April 10, starts on page 12). It’s possible that more exhibitors will be added in the final weeks leading up to the event.

The exhibits will open following a brief 10 a.m. ceremony on Thursday, June 20 (distributors are granted exclusive access from 8 to 10). Exhibits will open at 9 a.m. on subsequent days, and they will close each show day at 5 p.m.

Some of the Clean 2013 sponsors, as well as several other industry associations, will offer approximately 40 hours of education. Most of the seminars will occur in on-site meeting rooms between 8 and 10 a.m. daily, but in a change this year, some sessions have been scheduled for each afternoon on the exhibit floor itself (a full schedule, along with brief descriptions of each session, accompanies this story).

The Clean Show has released a new, free mobile app for Apple iOS- and Androidbased smartphones that offers features such as locating exhibitors, planning a personalized show itinerary, and connecting with others via social media. The free app can be downloaded from an individual’s device in the App Store or Market, and is fully integrated with the Clean Show website, and with LinkedIn and Twitter.

“In the age of technology, offering a smartphone app just makes sense,” says John Riddle. “We want our attendees and exhibitors to be able to stay connected before, during, and after the show and be able to do it while on the go.”

Attendees who do not have a smartphone can still maximize their time by using the “My Itinerary” feature at cleanshow.com.

Visitors can store their schedule of educational sessions and booths they wish to visit, as well as print out their “Itinerary” to bring with them.

Another show change is the relaxation of certain rules regarding the convening of affiliate groups during trade show hours.

Previously, meetings were restricted to hours outside education and exhibit hours, but now exhibitors and industry associations can schedule their sales, distributor or group meetings during educational sessions or between the hours of noon and 2 p.m.

Attendees can easily register for the Clean Show online at its website for the discounted rate of $99 a person through May 31 (on-site registration will be $149 per person). All registrations can be made with credit card, check or money order.

Registration hours at the convention center will be 1-5 p.m. June 19, 7 a.m. to 4:30 p.m. June 20, 7:30 a.m. to 4:30 p.m.

June 21, and 7:30 a.m. to 4 p.m. June 22.

Reservations for official Clean Show hotels can be made on the show’s website 10

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until May 17 (special rates are available only through the Clean Show Housing Bureau).

Complimentary shuttle buses will transport attendees between official hotels and the convention center mornings and afternoons during the show.

The Clean Show is sponsored by five industry associations: Association for Linen Management, Coin Laundry Association, Drycleaning & Laundry Institute, Textile Care Allied Trades Association, and the Textile Rental Services Association of America. n

Educational Sessions Schedule Time (A.M.)

8-9 a.m.

Session Title

Sponsor

Friday, June 21

Best Practices for Wash, Dry, Fold and Commercial Accounts CLA Discover best practices of marketing, sales operation, and production for wash, dry, fold and commercial accounts International Textile Services Market Panel TRSA 8-9 a.m.

(ETSA, TSA-UK and Intex) Gain insight from global organizations representing the largest textile services operators and associates Alternative Solvents: Which is Best for You? DLI 8-10 a.m.

Experts discuss the benefits and drawbacks of various solvent choices Demystifying Healthcare Terminology CLATA 8-10 a.m.

Review industry trends, topics and terminology related to healthcare textiles Standards and Regulations Affecting the ALM 8-10 a.m.

Healthcare Laundry and Linen Industry Examine the standards set by CMS, Joint Commission, CDC and OSHA 9-9:30 a.m.

Today’s and Tomorrow’s Consumer Needs TRSA in Emerging International Markets (CINET) Learn about textile services opportunities based on extensive global research Advanced Laundry Lease Analysis CLA 9-10 a.m.

Examine the fine print and learn how to secure one that works in your best interest 9-10 a.m.

Winning Strategies to Control Linen Loss and Abuse ARTA Panel of experts will present proven strategies for keeping linen in your system 9:30-10 a.m.

Future International Textile Services Market Demand TRSA Gain insight into developing partners, supply chains and customers to establish long-term business growth 2:30-3:30 p.m. Quick Fixes to Common Problems DLI Discover practical, easy-to-implement solutions to problems plaguing dry cleaners TRSA 3:30-4:30 p.m. TRSA Clean Green and Hygienically Clean Certification Programs: Quantifying Your Commitment to Cleanliness and Sustainability Learn how to meet rigorous standards and quantifiable measurements

8-9 a.m.

Saturday, June 22

Disposables vs. Reusables: Research that Quantifies the TRSA Sustainability Advantages of Napkins, Shop Towels and Barrier Gowns Obtain life-cycle assessment (LCA) figures that quantify the sustainability of reusable textiles Goin’ Green DLI 8-9 a.m.

Find out how some cleaners are using “green” to bring in more customers 8-9:30 a.m.

ALM Fireside Chat ALM Eavesdrop on this discussion among allied trade partners 8-10 a.m.

The ABC’s for Potential Laundry Owners CLA Take an in-depth look at key numbers, reports, lease info and due diligence 8-10 a.m.

The Future’s So Bright, I Gotta Wear Shades!

CLATA Analyzing the state of the dry cleaning and laundry industry The Keys to Successful Multiple Store Management CLA 8-10 a.m.

Learn what it takes to grow a chain of laundries Developing a Culture of Safety TRSA 9-10 a.m.

Receive industry-specific safety-related resources 9:15-10 a.m.

Investing in Your Business DLI Discover how one cleaner is using technology to work smarter and more efficiently to turn out a better product 2:30-3:30 p.m. Staying Abreast of Change ALM Tune into emerging research, technology and trends CLA 3:30-4:30 p.m. Ask the Laundry Experts Your chance to ask any non-mechanical laundry industry question

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2013

EXHIBITORS NEW ORLEANS —The following companies and organizations have reserved exhibit space in the New Orleans Morial Convention Center for Clean ’13 as of April 10, according to show manager Riddle & Associates.

The list totals approximately 400 exhibitors at press time; it’s possible that more exhibitors will be added in the final weeks leading up to the June 20-22 event.

Check www.cleanshow.com for any late additions or changes.

Riddle & Associates estimates exhibit space will total approximately 200,000 net square feet.

Where available, the descriptions of products and/or services provided here are general in nature and should not be considered all-inclusive.

Booth numbers are in blue. Listings are subject to change without notice.

A

❏ A&B Wiper Supply Inc.

Wholesale towels, microfiber cloths and cleaning rags.

5220

❏ ABS Laundry Business Solutions 2155 Route accounting, garment tracking and linen management software and systems.

❏ Adco Products

4856

❏ Air Quality Labs

3154

❏ Air World Inc.

4900

❏ Ajax Boiler Inc.

4466

Alternative dry cleaning solvents.

Wastewater equipment for dry cleaning systems.

Pads, covers, mesh net bags and other supplies for dry cleaners and laundries.

Boilers and commercial water-heating products.

❏ Albatross USA Inc.

4936

Dry cleaning chemicals and detergents; compressed air equipment; spotting boards and kits; steam generators.

❏ Alliance Laundry Systems

Commercial laundry equipment and services under the Cissell®, 12

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3621

Huebsch®, IPSO®, Speed Queen® and UniMac® brand names.

❏ Alliant Systems

Route accounting software for the textile service industry.

❏ A.L. Wilson Chemical Co.

1962

3406

❏ Ameresco

4800

❏ American Associated

5120

Renewable-energy, energy- efficiency and energy-management solutions.

Sheets, towels, table linen, healthcare garments, laundry bags and aprons for the linen rental industry.

❏ American Changer

1856

Bill changers, bill breakers, token dispensers, ticket dispensers and card dispensers.

❏ American Coin-Op

4171

❏ American Dawn Inc.

2609

❏ American Drycleaner

4171

❏ American Dryer Corp.

2831

❏ American Laundry News

4171

Trade magazine and website for self-service laundry owners.

Textile products for wholesale, commercial and retail markets.

Trade magazine and website for dry cleaning businesses and suppliers.

Dryers for coin-operated, on-premise and industrial laundry facilities.

Trade magazine and website for managers and administrators of institutional/on-premise laundries and textile rental companies (commercial, industrial and linen supply).

❏ American Laundry Products

Textile products for laundry and dry cleaning, including flatwork ironer pads and covers; specially woven fabrics; and feed and folder ribbons.

❏ American Laundry Systems

Mechanical engineering company specializing in commercial laundry consulting,

❏ American Reusable Textile Association

Stain removers and other chemicals for professional dry cleaning and laundry use.

Companies Inc.

plant layout/design, process mechanical systems, and equipment installations.

4607

1655

Trade association promoting awareness of and appreciation for reusable textiles.

❏ American Textile Systems

5222

❏ American Trade Magazines

4171

❏ AMS Products/

4742

Bed linen and pillows; terry towels and bath products; sheeting; and miscellaneous textiles and toilet paper.

Publisher of American Coin-Op, American Drycleaner, and American Laundry News.

Object Design

Nylon, cotton, mesh, polyester, biohazard and barrier laundry bags.

❏ Angeline Group Ltd.

1825

❏ A-1 Textiles

5003

❏ AquaPhoenix Scientific

2254

❏ AquaRecycle

2953

❏ ArbelSoft Inc.

2603

❏ ARCO/Murray

2149

Healthcare and hospitality textiles and other products.

Bed, bath and table linens for the hospitality industry.

Quality-control testing supplies and equipment.

Laundry-wastewater recycling systems and dryer heat-recycling system.

Point-of-sale computer software for dry cleaners and coin laundry operators.

National Construction Co.

Design/build general contractor specializing in the laundry industry.

❏ ArtiClean Ozone

Laundry Systems

3763

Ozone laundry systems.

4821

❏ ASCO Numatics

Fluid-control and fluid-power products.

3108

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2013

EXHIBITORS ❏ Asiatic Fiber Corp.

Clean room, medical, anti-static, EMI, fire retardant, heating, and cooling textiles.

❏ Association for

Linen Management

1633

2033

SPONSOR: Nonprofit educational association for laundry/linen managers from hospitals, hotels, nursing homes, correctional facilities, government institutions, management companies, and commercial laundries.

❏ Association of

Wedding Gown Specialists

4834

Nonprofit trade association for members specializing in wedding gown cleaning, preservation and restoration.

4471

❏ Automation Dynamics

2455

Ironer padding and covers.

Automated sorting, counting and weighing equipment for various laundry applications.

❏ AWOIS

Ozone laundry systems.

B

❏ Baltic Linen Co. Inc.

Imported textiles for textile rental, hospitality, healthcare and retail markets.

❏ B&C Technologies

Commercial and industrial washer-extractors, dryers, ironers and finishers, and OEM parts.

❏ Beck’s Classic

2328

3003

2343

2163

❏ Best Textiles

1701

Wide variety of garments, aprons and table linens for customers that service the hospitality, industrial, and healthcare markets.

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❏ Caled Chemical

4737

❏ bizzie powered by

5007

❏ Card Concepts Inc.

2202

❏ Centurion Medical

2262

1-800-DryClean

Dry cleaning franchise offering box delivery service, home/office pick-up and delivery service, and on-location drapery and light upholstery cleaning.

❏ Bobco Systems Inc.

5063

❏ Bonneau Dye Division

1763

of Kingscote Chemicals

Dyes formulated for coloring shop towels, dust mops, walk-off mats and hotel/resort housekeeping towels.

❏ Borden Textiles Inc.

1704

❏ Braun

3702

Hamper/net/laundry bags, disposable cubicle curtains and healthcare and hospitality pillows.

❏ Brim Laundry

2021

Washer-extractors, large-capacity dryers, shuttle conveyors, and touchscreen control systems; OEM replacement parts and supplies.

❏ Broadbent Inc.

1805

14

4470

Sewing supplies, replacement buttons, sewing machines, irons and vacuum ironing tables.

Machinery Co. Inc.

❏ BeCreative 360

Acquisition LLC

❏ B&G Lieberman Co. Inc.

Batch tunnel washing, conventional washing, material-handling, drying, and finishing equipment.

Reusable incontinence care products, including bibs, underpads, briefs and diapers.

Marketing and promotions for dry cleaners.

1925

Entertainment, vending, and office coffee service (OCS) equipment.

Material-handling systems for laundry operations.

❏ A13 Srl

Commercial linens for the textile rental, hospitality, healthcare, cruise line, and retail industries.

❏ Betson Enterprises

Water recovery/reuse systems, wastewater treatment equipment, and heat reclaimers/exchangers.

❏ Brooks-Waterburn Corp.

4914

❏ CACO Mfg.

2258

3057

Coin laundry furnishings, including folding tables, seating, clothes-hanging racks, and custom bulkheads.

❏ Calderon Textiles LLC

Automated systems for Laundromats to handle cash collections, employee management, equipment service, and store marketing.

Products

Soiled-linen collection system and recycling program.

❏ Century Place Inc.

1620

❏ Certified Restoration

5005

Rental-friendly and direct-sale knit shirts.

Drycleaning Network (CRDN)

International organization of textile restoration specialists serving the insurance industry, contractors/ contents cleaning companies, and property owners.

❏ Chandler Machine USA LLC

4865

Industrial sewing machines for dry cleaners and laundries.

❏ Chem-Tainer Ind./ Maxi-Movers

2053

Laundry and linen carts, trucks, tables and hampers, and chemical storage tanks.

❏ Chicago Dryer Co.

3743

❏ Christeyns Laundry

3363

Flatwork separating, feeding, ironing, folding and sorting equipment.

Insurance services for coin laundries.

C

Specialty cleaning products for professional laundries and dry cleaners.

4924

Technology, LLC

Laundry detergents, sanitizers, dosing systems, and water and energy management equipment.

❏ Church & Dwight Co. Inc.

2233

❏ Clayton Industries

1657

Laundry detergents and chemicals.

Steam boilers, feedwater treatment systems, boiler chemicals, and hydro steam cleaners.

www.americancoinop.com

4/23/13 9:00 AM

Offering Complete Laundromat Solutions ADC is brand trusted by laundries worldwide for innovative, engineer-driven designs that improve efficiency and performance while extending product life and enhancing serviceability.

Pictured: EcoWash and EcoDryer

www.adclaundry.com

508.678.9000

For over five decades, ADC has been a leading manufacturer of laundry solutions in more than 90 countries.

StandardPage.indd 1

4/2/13 2:52 PM

2013

EXHIBITORS ❏ Clean Cycle Systems

3311

❏ Cleaner Business Systems

2853

Lint filtration systems.

Point-of-sale software systems for dry cleaners.

❏ Cleaner’s Supply®

5121 4964

Boiler room products and systems.

❏ Clenacorp

4503

Waxes, lubricants, belting, ribbons, guide tapes, pads, covers and aprons for flatwork ironer and folder systems.

❏ CMV Sharper Finish Inc.

3303

Commercial cylinder ironers and combination ironer/folder/stackers.

❏ Codet Newport Corp.

Workwear apparel for the uniform market.

❏ Coin Laundry Association

1622

2043

SPONSOR: Not-for-profit trade organization representing member coin laundry owners, manufacturers and distributors.

❏ Colmac Industries Inc.

4430

Tunnel finishers; shirt and pant presses; hangering systems; and other products related to the commercial laundry, dry cleaning and apparel industries.

❏ Columbia/ILSA

3431

Machines Corp.

Dry cleaning machines, metal degreasing machines, and conveyors.

❏ Commercial Coils Inc.

Replacement coils for laundry and dry cleaning equipment.

❏ Compassmax/

Maineline Computer Systems

Connections Inc.

Software Architects 16

AMERICAN COIN-OP MAY 2013

0513aco_p12-31.FINAL.indd 16

Heat-seal labels and related equipment.

❏ Consolidated

International Corp.

3007

2555

3156

❏ Consolidated

Laundry Machinery

4525

2143

Industrial dryers, shuttle conveyors, mat rollers, ironer feeders and towel folders.

❏ Continental Girbau Inc.

2523

Washer-extractors, drying tumblers, flatwork ironing systems, tunnel washing systems and related system machinery.

❏ Cost-Less Parts!

2530

Replacement parts for commercial laundry and dry cleaning equipment, focusing on coin laundries.

❏ Covers Etc. Inc.

4704

❏ Cramer Co.

2767

Pads and covers for garment-finishing equipment.

D

North America LLC

Point-of-sale dry cleaning software systems.

Material-handling products.

❏ Danube International

❏ Darman Manufacturing Co. Inc.

1963

1954

❏ Datamars Inc.

1621

❏ Davis Packaging

2858

❏ DCCS (Dry Cleaning

2354

Radio-frequency identification (RFID) products for laundry and textile rental applications.

Laundry packaging equipment and wrapping film.

Computer Systems)

Point-of-sale software systems for dry cleaners.

❏ Dexter Laundry Inc.

2642

❏ Diamond Chemical

3155

Front-load washers, drying tumblers, card systems, and equipment financing.

Co. Inc.

Laundry detergents, chemicals, dyes, and chemical injection systems.

❏ Dow Chemical

4905

❏ Doxon Mfg. Co.

4505

❏ Drycleaning &

1743

Domestic and commercial laundry equipment parts.

SPONSOR: Trade association representing member dry cleaners, launderers and wet cleaners.

❏ Duncan Fabricating Co. Inc.

4935

2659

Bulkheads and commercial appliance outlet centers.

❏ Dura-Cast Products Inc.

1809

❏ Dynaric Inc.

4810

Laundry transport equipment, including carts and trucks.

4367

1628

Cloth-roll towel cabinets, paper dispensers, towel-processing equipment, and microfiber products.

Laundry Institute

Premium stripped-rail chassis for medium-duty pickup and delivery markets.

❏ Dajisoft Inc.

Flatwork dryer-ironers, barrier washers, front-load washers and tumble dryers.

Perchloroethylene dry cleaning solvent and specialty chemicals.

Conveyer equipment/supplies, cart covers, ironer equipment/supplies, laundry holding/hanging, pads, and pressing equipment/supplies.

❏ Dante Bertoni SRL 1913

4406

Industrial laundry machines, parts, textiles and supplies.

❏ Daimler Truck

Point-of-sale/management computer systems.

❏ Computer

❏ Computype

4951

Software and computer systems for dry cleaners.

❏ Computer

❏ Computer Systems

Software systems for dry cleaning, garment tracking and uniform rental.

Wide range of dry cleaning products.

❏ Cleaver-Brooks

Route accounting software systems for route, healthcare, hospitality, garment, and dust control laundries.

Non-metallic strapping and strapping equipment.

www.americancoinop.com

4/23/13 9:00 AM

How Many Coin Laundries Has Your Insurance Agent Handled?

One or Two? Three?

I’ve personally handled insurance for hundreds of coin laundries! I’ve already dealt with most any issue your business is likely to face. If you have any questions about insuring coin laundries, I can and will give you a prompt, clear answer.

Skeptical? Call me with a question and find out for yourself.

Anne Cobb

Fabricare Insurance Specialist

There’s more: I’m just one member of a team of experts. NIE has been insuring fabricare business since 1915!

Visit us at booth

#4307

Cobb@nie.biz

.............. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. Quote Request ................................ . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Coin Laundry Dryclean Plant Dryclean Drop Store

Coin Laundry Dryclean Plant Dryclean Drop Store

Coin Laundry Dryclean Plant Dryclean Drop Store

Gross Sales Hours of Operation Attended?

NIE Insurance • 6030 Bancroft Avenue, St. Louis, MO 63109 • 1-800-325-9522 • fax (314) 832-6775 • www.nie.biz

0113aco_NIE.indd 1 0513aco_NIE.indd

2/7/13 12:30 4/12/13 2:30 PM

2013

EXHIBITORS

E ❏ EAM-Mosca Corp.

Plastic strapping and strapping systems.

❏ East Coast

Water Systems

detergents, and spotting kits.

4504

2365

Water heaters, water treatment systems, and storage tanks.

❏ Eastern Funding LLC

Small-business financing for Laundromats and dry cleaning businesses.

❏ Ecolab

2248

❏ Ecotex

3163

❏ EDRO Corp.

2243

Industrial washer-extractors, tumbler dryers, and ozone laundry systems.

❏ Ellis Corp./

Vega Systems, USA

5043

1827

Sheeting, blankets and terry flat goods; incontinence pads and briefs; operating room and surgical linens; and patient and staff apparel, uniforms and lab coats.

❏ Energenics Corp.

3013

Wet- and dry-type lint filters; automatic laundry cart-washing systems; dryer-exhaust air handling and balancing systems; and vacuum systems for lint collectors.

❏ Ensign Emblem

1755

Emblems, screen-print transfers and direct embroidery for industrial laundries.

❏ Enviro Tech

International Inc.

Dry cleaning solvents, laundry 18

AMERICAN COIN-OP MAY 2013

0513aco_p12-31.FINAL.indd 18

❏ ESD

2821

❏ E-TECH Inc.

4054

Payment systems for laundry and vending industries.

4667

4543

Tensioning finishers.

❏ Exchange Master Lockers

(EML) - a Division of Lyon Workspace Products

2004

Storage systems and workspace products, including garment lockers, cabinets and shelving.

❏ Extra Packaging

4602

❏ EzProducts

3009

International Inc.

Systems for garment labeling, heatsealing, decorating and mending.

❏ Fabricare

F

Management Systems

International

1953

4921

Dry cleaning, wet cleaning, spotting, restoration and shirt laundry products.

❏ Fagor Industrial/

DOMUS Laundry

2320

Washer-extractors, wet cleaning products, hydro-extractors, dryers and flatwork ironers.

❏ Fanafel (Metso Group)

3063

Textiles for flatwork ironers, feeders and folders, including feed ribbons, padding and belts.

❏ Faultless Starch Co.

4705

❏ Felins USA Inc.

2303

❏ Felrap World Inc.

4962

❏ FH Bonn

2854

❏ Fibertech Inc.

5110

❏ Fimas SRL

3463

❏ Firbimatic

4555

❏ Firestone Financial

1800

❏ First Film Extruding

4743

❏ First Preference

1852

Tying, banding and bundling machines and systems.

Laundry wrapping equipment and supplies.

Laundry and dry cleaning press pads and covers.

Laundry trucks and carts.

Steam cabinets; vacuum, blowing and steam ironing tables; spotting tables; and pressing machines.

Dry cleaning equipment.

Equipment financing and leasing.

Dry cleaning garment bags and film.

Products

Point-of-sale computer systems for dry cleaners.

❏ Fabritec

❏ Fawn Vendors

Vending machines.

Monorail and belt conveyor systems; material-handling control systems; and cart dumpers.

Laundry bags, including water-soluble bags.

Washer-extractors, tunnel washing system, dryers, ironers, feeders, folders, rail systems, conveyors, system controls, heat exchangers, stack economizers, water heaters and wastewater treatment.

❏ Encompass Group LLC

1613

Towel inspection and packaging system.

Equipment

3421

Ozone laundry systems.

❏ Ergocon Solutions

❏ European Finishing

Laundry detergents and chemicals, consulting services, dispensing systems, and wastewater treatment.

and specialty items.

4831

Laundry chemicals, starches, sizings

Commercial laundry products and single-use laundry products.

❏ Flexco

4815

❏ FLM — Fairfield

4904

Conveyor belt equipment and supplies.

Laundry Machinery

Monorail systems, soil-sort systems, lint collection systems, pneumatic conveying systems, automatic loading hoppers, chutes and folding tables.

❏ F-MATIC Inc.

5046

❏ FoldiMate Inc.

5255

❏ Ford Commercial Truck

4843

Odor-control and restroom hygiene products.

Garment and towel folders.

Delivery vehicles.

www.americancoinop.com

4/23/13 9:00 AM

Quality. Durability. Affordability.

All of the Above.

You don’t have to choose when you choose a Milnor. Since 1959, Milnor has built rugged, industrial coin machines – the workhorses of any store. And now, Milnor’s MCR series washers offer Milnor quality in a cabinet style. Four sizes (20-60 lb. capacities) offer the speed and reliability you have come to expect from Milnor. Seven wash formulas include our ultraefficient GreenTurn FormulasTM that save water and maximize clean. Programmable vend prices, a single-motor inverter drive and easy-to-use controls help busy stores maximize profits and minimize maintenance. You can have it all, from Milnor.

To find out more about Milnor or about financing with Milnor Capital, visit www.milnorcoin.com, call 800-469-8780 or email milnorinfo@milnor.com.

www.milnorcoin.com

Fixed Rate Financing Available

/ pellerinmilnor

RATES AS LOW AS 5.5%

For information on financing, contact Milnor Capital at 877-800-0806 x190 or visit www.milnorcapital.com.

Industrial Finance Solutions

StandardPage.indd 1

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2013

EXHIBITORS ❏ Forenta L.P.

Dry cleaning and laundry finishing and pressing equipment.

❏ Foster-Stephens Inc.

Wedding gown and garment preservation systems.

❏ FRSTeam

License program for restoration of wardrobe and textile items damaged by smoke, fire, water and other insured losses.

❏ Fulton Boiler Works Inc.

❏ Genesis Engineering

& Redevelopment, Inc.

❏ Golden Star Inc.

❏ G. Stahl

Waescherimaschinenbau

Mops and microfiber cleaning products.

4402

❏ GreenEarth Cleaning

Patented liquid silicone-based dry cleaning solvents.

4825

3566

4965

Advanced detergents and specialty chemicals for the commercial laundry industry.

H

Environmental and engineering consulting services.

4830

Boilers and related equipment/systems.

G

and other equipment.

3755

❏ Greenwald Industries

Coin/card acceptors, metering and security products for self-service laundries.

❏ G.S. Mfg.

2001

4713

4062

Textile Co. Ltd.

4403

2210

2232

Reusable underpads, adult bibs and other healthcare textiles.

❏ Halo Innovations

5015

❏ Hamilton

2532

Wearable blankets and sleepwear for infants.

Engineering Inc.

Material-handling systems including baskets, bins, carts and racks.

Washers, drying tumblers, flatwork 0812aco_Wells Fargo 7/17/12 3:46 PM Page 1 ironers, folders, hydro-extractors, ❏ Gurtler Industries Inc.

❏ Haining Yikang

Commercial and light industrial water-heating systems and boilers.

❏ Hanger Holder

2962

Plastic holders to hold and carry hangered items.

Wells Fargo Insurance Services

In a hurry to save money on your coin laundry insurance?

Thousands of other owners already have.

It’s simple...

Image

Coin Laundry Insurance Program Jodie Millino ~ 1-916-589-8132 ' '!( "" ~ 4gc !

Ext. 8132 Steve Brodie ~ ' '!( "" ~ 4gc ! ( Ext. 8053

© 2011 Wells Fargo Insurance Services USA, Inc. All rights reserved.

20 AMERICAN COIN-OP 1MAY 2013 aco_Wells Fargo1.indd

0513aco_p12-31.FINAL.indd 20

www.americancoinop.com 2/14/13 12:26 PM

4/23/13 9:00 AM

ER E V e R u E E l S a FSARTELITE v

9 9 $6 TH WI

R DE EA R 2

EM YST S R RTE STA

ON YOUR WASHERS AND DRYERS

BONUS OFFER

.. . .. .

BUY 12 READERS GET ONE FREE!! ask for details.

Choose your own credit card processor!

Install on two of your big machines or the entire store, you decide, add more card readers at any time, no minimum order!

Increase your volume by accepting Credit Cards and offering a Loyalty program Loyalty program works with coin and credit card customers!

Encourage customers to choose your store over your competition.

En Track Employee / Attendant cards for Wash Dry Fold Services!

SMART PHONE FEATURES

LET YOUR CUSTOMERS GO CARD LESS ! START THE EQUIPMENT FROM ANY SMART PHONE AND MANAGE THEIR ACCOUNT. FasCard systems get a free mobile web site allowing Laundromat customers to register for loyalty promos and specials from any Android or Apple IOS smartphone Loyalty points program allows Laundromat customer to earn points regardless if they use coins or cards Laundromat customers can view their activity from the mobile web site via smart phone FasCard readers allow Laundromat customer to add value to their loyalty account without accessing a computer or an internet device Customers can get cycle completion email notiications Integrated feedback option allows customers to provide owner with comments

www.laundrycard.com

StandardPage.indd 1

4/5/13 1:33 PM

2013

EXHIBITORS ❏ Hans-Joachim

Schneider GmbH

Industrial ironing and finishing equipment and supplies.

❏ Harbor Linen -

A Division of Bed, Bath & Beyond

❏ I.C.E. Inc.

Electronic message centers.

1663

Accreditation Council

Manufacturing Inc.

4744 2162

2430

Coin-laundry bulkheads, drain troughs and furniture.

❏ H-M Company

Drain troughs, lint interceptors and related products.

❏ HMC Solutions LLC

Automated order-assembly system and 24/7 kiosk system for garment care.

3106

1921

1854

❏ Hoffman/

4632

New Yorker Inc.

Dry cleaning presses, shirt-finishing equipment, laundry presses, industrial laundry machines and specialty presses.

❏ Hong Kong Wells Ltd.

5030

❏ Hunt Textiles

5050

Wire hangers for dry cleaners and uniform rental services.

Bar mops, kitchen/terry/shop towels, napkins, tablecloths, aprons, wet mops, dust mops, paper products, laundry bags and microfiber products.

❏ Hurst Boiler

Boilers and related systems.

22

AMERICAN COIN-OP MAY 2013

0513aco_p12-31.FINAL.indd 22

4859

❏ Imonex Services Inc.

2863

Coin acceptors.

K

❏ Integrys Energy

2063

Services Inc.

Energy supply, risk management and energy information management services.

❏ IPS Group

Parking meter systems.

Associates (IWA)

2057 5021

Insurance services for dry cleaners and Laundromats.

❏ Kemco Systems Inc.

4901

❏ KeyColour Inc.

2467

❏ Kleen-Rite Inc.

4666

❏ Kleen-Tex Industries Inc.

2002

❏ Kreussler Inc.

2963

❏ K-Tex LLC

1625

Water heaters, heat reclaimers, water recovery/reuse systems and water treatment systems.

Solvent filtration purification systems for dry cleaning.

Washable track-control mats.

Laundry, dry cleaning and wet cleaning chemicals and detergents.

Flame-retardant fabrics and linens.

❏ Italclean/Maestrelli

3563

❏ ITD Trailers

5226

❏ Itsumi USA Inc.

3663

L

Perchloroethylene and hydrocarbon dry cleaning machines.

Custom linen trailers.

Shirt finishers, laundry presses and rotary dryers.

❏ Jensen USA Inc.

4021,4420

Continuous-batch washers, extraction presses, material-handling systems, shuttles, conveyors, dryers, washerextractors, linen separators, feeders, ironers, folders and garment finishers.

Industrial laundry dye products.

J

Machinery Group Corp.

Washer-extractors, dryers, ironers, and dry cleaning,

❏ Lac-Mac Limited

1924

❏ LAPCO Safety

5004

❏ Lattner Boiler Co.

1900

❏ Laundry Logic LLC

4870

❏ Laundry Parts Market

1759

Reusable surgical gowns and drapes, and other healthcare apparel.

Flame-resistant clothing.

4043

Washing equipment, finishing systems, material-handling systems, and system software and process technology.

❏ JiangSu Sea-Lion 4805

4071

4163

Used industrial laundry equipment.

❏ Kannegiesser USA

❏ Imesa SPA

Wet cleaning systems, washers, dryers and ironers.

❏ J.P. Equipment Inc.

1865

Cleaning and cooling fans for laundries and dry cleaning plants.

❏ Irving Weber

❏ Hoffman Mint

Laundry tokens.

❏ IDX Inc.

Environmental Solutions)

Non-profit organization formed to inspect and accredit laundries processing healthcare textiles for hospitals, nursing homes and other healthcare facilities.

❏ High Mark

5261, 1606

❏ IES (Integrated

Pillows and pillow-cleaning systems.

❏ Healthcare Laundry

folding and finishing equipment.

Electronic controls for payment, display and timing systems.

Institutional linens, case goods and apparel for the hospitality, healthcare, cruise line and foodservice industries.

❏ Harris Pillow Supply Inc.

I

4925

1709

High- and low-pressure steam and hot-water boilers; gas boilers; electric boilers; condensate return systems; and blowdown separators.

Computer software and systems for textile rental.

Online source for commercial and residential laundry parts.

www.americancoinop.com

4/23/13 9:00 AM

StandardPage.indd 1

4/8/13 2:04 PM

“Profitable Alternative Payment

ESD is the solution for your needs. CrossLin more profitability options from the same mach to all your information from anywhere in

• Accepts Credit Cards, Quarters And Your Own Custom Personalized Cards

• It’s Your Choice To Use You •

Credit Card Processor or The ESD Orangeware Netw No Hidden Fees

CrossLink featuri TM

MyLau

Cloud

Get Instant Reporting On Your Smart Phone

• Online Reporting for Credit Cards, Quar Custom Personalized Cards • Remote Start • Instant Refunds • Reset • Cycle Status Updates of Machine Availa

by Text and E-mail with LaundryAware • Commercial Account Reporting • Attendant and Customer Management R • Online Revalue • Time of Day Special Pricing on Any Mac at Any Time • Wash Reward Programs ESD Warranty covers 2 years for parts and Phone support for 1 year

StandardSpread.indd 1

4/15/13 11:05 AM

ments Are The Way To Go”

Peter Herbein, Partner: Family Wash Day Super Laundry

CrossLink gives you me machine and access where in the world.

TM

Use Your Own sor or are Network

INSERT CARD THIS WAY

Personalized SmartLink Cards

aturing

270 Commerce Drive Fort Washington PA 19034 215

628-0860

d SmartLink Laundry Car

aundryLink.com TM

oud Based Reporting

ards, Quarters,

ds • Reset Collections hine Availability dryAware ng agement Reporting

n Any Machine

parts

• Review all your reporting from your Mobile Phone • Tier Pricing on all Compatible Models • Coupon Code Redemption And Much, Much More!

MyLaundryLink.com can be custom tailored to your specific needs by ESD’s professional software engineering staff.

Contact ESD for a Distributor near you

800-523-1510 w w w. e s d c a r d . c o m

Visit Us at Clean 2013, Booth 2821 StandardSpread.indd 2

4/15/13 11:05 AM

2013

EXHIBITORS ❏ Laundrylux

Electrolux and Wascomat brand commercial laundry and wet cleaning equipment for the vended and OPL markets.

❏ Lavatec Inc.

3103

Continuous-batch washers, washer-extractors, dryers, ironers, folders and material-handling equipment.

Technology Inc.

3221

Continuous-batch washers, washer-extractors, dryers, flatwork feeders, ironers, folders, stackers, material-handling equipment and mat-processing equipment.

❏ LCT Laundry

Computer Technics BV

5025

Conveyor-based systems for distribution, collection and sorting of workwear, scrubs and/or personalized garments.

❏ Leebaw Manufacturing

4612

2909

Washers and dryers for on-premise, coin-operated and multi-housing laundries.

High-efficiency boilers, water heaters, and tanks.

❏ Low Cost Mfg. Co.

Washer and dryer parts.

❏ M&B Hangers

M

Wire hangers for dry cleaners and textile rental companies.

❏ Madame Paulette Organization

Bridal gown cleaning and preservation.

26

AMERICAN COIN-OP MAY 2013

0513aco_p12-31.FINAL.indd 26

❏ Material Flow Systems

1635

❏ Material Imports

2059

Material-handling systems, including rail systems, conveyors and trolleys.

Textile products for hospitality, industrial, laundry and institutional customers.

❏ Maxi Companies

4413

Export management company specializing in commercial and industrial laundry and dry cleaning equipment.

Elastomertechnik GmbH

3043

❏ Lochinvar LLC

4711

2957

Membranes/press cushions for extraction presses.

Tunnel finishing equipment, pressing equipment, conveyor products and production management systems.

❏ LG Electronics

❏ Maruso USA Inc.

❏ MAXI-PRESS

Material-handling carts, garment carts, shelving units, lift tables and laundry/sling bags.

❏ Leonard Automatics

5111

Plastic hangers, shoulder guards, skirt hangers/clips, and tie holders.

3255

❏ Lavatec Laundry

❏ Marina Textiles Inc.

4604

2563

❏ Mayfield Group

Advertising Bureau

❏ Maytag/Whirlpool

Commercial Laundry

5023

3405

Commercial washers and dryers for coin, multi-housing and on-premise laundries.

❏ McClure Industries Inc.

Laundry, linen and trash carts; motorized tuggers; cart dumpers; and cart washers.

1753

❏ Micross Automation

4863

Systems

Hardware, control systems and counting systems for commercial laundries.

❏ Midwest Specialty Products

2865

❏ Memories Gown

1802

❏ Midwestern

Industries Inc.

3136

Wastewater-screening equipment and replacement screens and parts.

❏ Milliken & Co.

2508

❏ MIP Inc.

2228

❏ Miura North America

2266

❏ Mobile Computing

1732

Fabrics for tablecloths, napkins, placemats, aprons and tableskirts.

Reusable healthcare textiles.

Corp. Inc.

Route-delivery software and systems for the linen and textile rental industry.

❏ MOD (Meese

Orbitron Dunne Co.)

2901

Bulk linen and laundry carts.

& Security Inc.

2663

Coin/token chutes, money boxes, locks and keys for coin laundry machines.

❏ Moonsoft

International

Wedding dress cleaning and preservation services.

1626

Disposable towel and wiper products.

❏ Monarch Coin

❏ Medline Industries Inc. Healthcare garments, linens and towels.

5031

Wire hangers, paper products, and plastic film for launderers and dry cleaners.

Boilers and related systems.

Advertising and marketing services for retail fabricare.

Preservation

4311

2759

❏ Mevo Metzler GmbH

4836

Microfiber products, cleaning towels, and mop pads and materials.

❏ Messe Frankfurt Inc.

4710

❏ Morgan Olson

3131

❏ Metalprogetti

2843

❏ Mountville Mills Inc.

5035

Trade-fair organizer responsible for Texcare exhibitions.

Garment handling and distribution systems.

Aluminum walk-in vans for the textile rental industry.

Floor mats for uniform and textile rental companies.

www.americancoinop.com

4/23/13 12:06 PM

3848_H

2013

EXHIBITORS ❏ Multimatic

Dry cleaning machinery, specializing in conventional and alternative solvents.

N

❏ Naomoto Corp./

Apparel Machinery & Supply Co.

3263

4837

Irons, self-contained vacuum and upair tables, boilers, and other specialty pressing and finishing equipment.

❏ National Cleaners Association

4844

Furnishings for coin laundries, including counters, chairs and folding tables; sign packages; laundry brokerage services.

❏ Newhouse Specialty Co.

4370

❏ Nichols Paper

1758

Specialty products for the laundry, dry cleaning, hospitality and garment manufacturing industries.

Products Co.

Garment covers, dress shields and hanger capes.

❏ NIE Insurance

4307

fired water heaters.

❏ Pellerin Milnor

3443

❏ Penco Products Inc.

1957

❏ Penn Emblem

1801

Washer-extractors, automated tunnel washing systems, apparel processing machinery, dryers, material-handling systems, and laundry computer networks.

Garment dispensers, personal storage lockers and restroom products.

Emblems, and ID labeling and

SPORTS CAR SPEED CONTROL PERFORMANCE TECHNOLOGY

american coin op / may2013 3848_Huebshch_sportdozer V3a.indd 1

Trade association for professional garment/fabric cleaners and suppliers.

❏ National Combustion Co. Inc. (NATCO)

2755

Water-heating systems.

❏ Navien America Inc.

Tankless water heaters and combi boilers.

❏ Nettuno A.S.G. Inc.

Foam hanger covers and shoulder guards.

❏ New England

Coin Laundry

5064

Products & Services

www.americancoinop.com

0513aco_p12-31.FINAL.indd 27

Insurance services for dry cleaners and coin laundries.

❏ Norchem Corp.

Laundry chemicals; chemical dispensing systems; and system controllers and software.

❏ Norchem Wastewater 2259

1601

Commercial laundry equipment and project services.

❏ New Spin Laundry

live 7.625x2.5

1804

Treatment

2009

Launderable track-control, scraper and anti-fatigue mats.

P

❏ Parker Boiler Co.

Steam boilers and indirect-

bleed 8.375x2.5

mending equipment.

2013

1762

4/12/13 3:38 PM

5219

❏ Perfect Starch

5062

❏ Performance Matters

2462

❏ Permac Machinery/VEIT

4762

❏ Phoenix Scale Co.

3031

❏ Phoenix Textile Corp.

5011

Lint removers.

Consulting services for textile rental service companies.

Dry cleaning, tensioning and finishing equipment.

Linen-processing and -tracking computer software.

4804

(1 of 3)

❏ Pepin Mfg. Inc.

Starch cookers.

Wastewater treatment and water reuse systems.

❏ NuMat Systems LLC

trim 8.125x2.5

Textile products and services MAY 2013

AMERICAN COIN-OP 27

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2013

EXHIBITORS for nursing homes and hospitals.

❏ PhoneTree

Automated telephone messaging system.

❏ Pinnacle Textile

Uniforms, aprons, table linens and related products.

❏ Planiform (1983) Inc.

Material-handling equipment, including monorails, conveyors and sorting systems.

❏ Plastics Consulting & Mfg. Co.

and distribution, including conveyors.

4611

Laundry Equipment

2156

1713

Twist-tying machinery.

❏ Plexus Industries

Laundry bags: PVC-coated mesh, woven polyethelene, and nylon mesh; biohazard bags.

1821 1752

RFID-enabled sorting and tracking software and systems for the textile rental industry.

❏ Primus bvba

Washer-extractors, tumble dryers, flatwork ironers and other equipment.

❏ Process Mechanical

Piping & Erection Inc.

2355

4955

Products

GmbH

Block Bindings & Interlinings

AMERICAN COIN-OP MAY 2013

0513aco_p12-31.FINAL.indd 28

1605 3167

5210

2220

❏ Rema Dri-Vac Corp.

Air vacuum units; boiler feed systems, blow-off separators, boiler feed pumps, storage tanks and condensate systems.

❏ Rennco LLC

Laundry bagging and packaging equipment.

❏ Resource Recovery Co.

4857

❏ Riegel/Mount

2703

Water heaters, boiler stack economizers, and wastewater heat recovery systems.

Table linens, infant bedding products, hospitality sheeting and towels.

❏ Rite-Temp Mfg. Inc.

4167

❏ R.L. Williams Co.

5114

❏ Roadnet Technologies

1754

❏ Rotational Molding Inc.

1904

❏ Route Sales Central &

2463

Industrial water chillers.

Restroom products for the uniform, linen rental and dust control industries.

Transportation/routing management solutions.

2332

1863

4527

Bulk linen trucks, exchange trucks, poly bushel trucks, extractor trucks and low-boy washroom trucks.

USA Made Laundry Bags

by Spector Textile Products

Laundry bags and related items; laundry slings; cart covers, cubicle curtains; basket liners; and fender and seat/sofa covers.

1610 2256

4613

3848_H

❏ Rowe International

2255

❏ Royal Basket Trucks

1643

❏ Royal Blue Textiles

1647

❏ R.R. Street & Co. Inc.

4943

❏ Rubbermaid

5163

❏ R.W. Martin & Sons Inc.

3307

Money-changing equipment.

Custom reflective striping for workwear.

Integrated systems for production 28

Workwear and uniforms.

❏ ReflectiveStripe.com/

Mat handling, storage and transportation equipment and products.

❏ psb intralogistics

Dry cleaning machines using perchloroethylene, hydrocarbon, SolvonK4, GreenEarth and other alternative solvents.

❏ Reed Mfg. Co. 4930

3666

Basket liners, cover caps, cart covers and custom fabric products.

❏ RealStar USA

4655

Dry cleaning machines, washerextractors, dryers and wet cleaning machines.

Vernon Mills Inc.

Laundry and utility carts and trucks, wire shelving, hampers, garment racks and other materialhandling products.

❏ R.D. Bussard & Son Inc.

Turnkey facility piping services, including rigging, process piping, equipment and dryer duct work installation.

❏ Production Design

R

❏ R&B Wire Products Inc.

4662

❏ Positek RFID L.P.

❏ Quietaire Cooling Inc.

Portable evaporative coolers.

❏ PONY S.p.A.

2263

Dry cleaning and garment apparel press pads and covers.

Automated assembly conveyors.

2662

Garment finishing systems.

Q

❏ QuickSort

❏ PolyFive Plastics

Poly garment bags and film.

Water treatment equipment and systems.

❏ Qualitex Company 3055

4867

Turnkey solutions for laundry operations.

❏ PurClean/PurWater

Non-stick coating for dryer baskets and panels.

❏ Plas-Ties Co.

❏ PSP Industrial

❏ Renzacci SPA

Basket trucks, carts, hampers, cart covers and laundry bags/stands.

Importer of institutional linens for the textile rental, commercial, healthcare and hospitality laundries.

Dry cleaning process additives, stainremoval agents and filtration products.

1903

Restroom hygiene products.

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2013

EXHIBITORS Buyers, sellers and remanufacturers of single pieces of laundry equipment, complete processing lines, and entire plants.

❏ Ryco Conveyors Inc.

Design, sales and installation of material-handling systems.

❏ S M Products

S

❏ San-Ai Industries Inc.

Laundry/dry cleaning supplies

3162

detergents; and cleaning products.

❏ SEKO Dosing

5122

Systems Corp.

Chemical dosing equipment.

❏ Service Textiles LLC

5130

Wholesale textiles for distributors, healthcare laundries, hospitals and nursing homes.

4802 4910

❏ Setomatic Systems Inc.

2234

❏ Shanghai Great

1705

Electronic card technology and coin meters.

System controls and management information solutions for the automation of industrial uniform and textile laundry facilities.

❏ Southwest

4502

❏ Spartan Chemical Co.

4911

❏ Spindle

2809

❏ SPOT Business Systems

1909

Laundry Equipment

Laundry detergents and chemicals.

Software solutions for tracking laundry productivity and utility usage.

BULLDOZER STRENGTH TOuGHNESS RELIABILITY WORKHORSE

american coin op / may 2013 3848_Huebshch_sportdozer V3a.indd 2

Garment-pressing equipment.

❏ SanMar

Industrial workwear and wholesale imprintable apparel.

❏ Scan Q

Hospitality and healthcare textiles.

4343 1855

4949

Customized computer kiosks and point-of-sale systems for dry cleaners.

❏ Sealed Air Corp.

1608

Packaging equipment and supplies, including poly bags, films, wrapping machinery and related items.

❏ SEITZ, The

Fresher Co. Inc.

4521

Chemical additives for dry cleaners and laundries; powder and liquid www.americancoinop.com

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❏ Shannon Enterprises INSULTECH®

5001

❏ Sierra Hygiene Products

4801

❏ Sigma Garment Films

2764

❏ Sigmatex-Lanier

2803

Turnkey restroom service programs.

Garment film and flexible packaging.

(2 of 3)

Computer software and systems for dry cleaning operations management.

❏ Springpress

2862

❏ SRS Conveyors

2904

❏ Stahls’ Hotronix

2866

❏ Standard Change-Makers

1609

Material-handling equipment for the uniform and laundry industry.

Garment marking and tagless label systems utilizing heat presses.

Inc.

Currency change machines.

Wide range of textile products for the linen supply, healthcare and hospitality industries.

❏ Softrol Systems Inc.

bleed 8.375x2.5

Spring padding, waxes and cleaners for ironers.

Custom-fit, removable, reusable blanket insulation for machinery and process piping.

Textiles

trim 8.125x2.5

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Union Textiles Co. Ltd.

and equipment.

❏ Sankosha USA Inc.

live 7.625x2.5

❏ Standard Textile 2311

3021

Healthcare, hospitality and institutional textiles and apparel, and linen MAY 2013

AMERICAN COIN-OP 29

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2013

EXHIBITORS management services.

❏ Storms Industries

❏ Textile Rental Services 5106

Flatwork ironer textiles and supplies, cleaners and belting; sling bags; cart covers; filtration and dust- control products.

❏ Strapack Inc.

Plastic-strapping machines.

❏ Streamline Solutions

5006 2857

Soiled-linen bags, cart covers, cart liners, hamper stands, laundry wrap, and other types of bags.

❏ Stry-Lenkoff Co.

2762

Stock tags, labels and business forms for the laundry/dry cleaning industry.

❏ Superior Boiler

4746

Works Inc.

Uniforms and image apparel.

T

❏ Talley Machinery Corp.

4811

Business consulting firm focused on commercial laundry and manufacturing industries.

❏ TCF Equipment Finance Inc.

Linen, laundry and housekeeping carts.

❏ Texas Automation Products Inc.

2903

2906

Trades Association

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4745

Abrasion-resistant release coating for dryer panels.

❏ The Green Garmento

Reusable garment bags.

4510, 4411

❏ TheLaundryList.com Inc.

4511

❏ Thermal Engineering

3130

New and used laundry equipment, machines and parts.

Wastewater heat reclaimers, heatrecovery systems, shaker screens, water heaters, storage tanks, pumping systems, ceramic filtration systems and other products.

❏ Tiger Natural Gas

Natural gas supplier; energy conservation services.

❏ Time in a Box

4947

4712

3166

3311

1920

❏ Tolkar Makina A.S.

4463

4063

❏ Trevil America Inc.

4263

1942

Tensioning equipment, wet cleaning systems, shirt- finishing equipment and laundry washers, dryers and flatwork ironers.

❏ Tristar Packaging Inc.

Poly film and garment bags.

❏ True Solid

4605 1653

4303

Facility planning/design, project management, process improvement and building construction services for resort, medical, hospitality and industrial laundry providers.

❏ 21st Century Dry Cleaners

U

❏ Union Drycleaning

5126

3555

Dry cleaning equipment for use with perchloroetyhlene, hydrocarbon and alternative solvents.

❏ Unipress Corp.

3243

❏ UniSec Div. of

4363

Shirt-pressing and finishing equipment for dry cleaning, commercial and industrial applications.

New York Machinery

Dry cleaning machines.

❏ United Brass Works Inc.

3266

❏ United Textile

2000

Pressing machine replacement parts, and steam valves, traps and regulator.

Dust control products, table linen, bed linen, towels, hangers, aprons and other products.

❏ Unitex 2903

Industrial washer-extractors, dryers and folders.

Engineering Services

Distribution Inc.

❏ Tingue, Brown & Co.

Finishing equipment products and dedicated services for commercial laundries.

❏ Turn-Key Industrial

Products

Bridal, military and christening gown preservation kits.

SPONSOR: Trade association representing manufacturers and distributors of laundry and dry cleaning equipment and supplies.

30

❏ The DECC Co.

Preservation Co.

Heat-sealing machines and accessories.

❏ Textile Care Allied

1724

Computer software systems for the textile rental industry.

Textile and garment identification products and systems.

Dry cleaning equipment financing/leasing.

❏ Tecni-Quip

❏ Textile Technologies

❏ Thermopatch

Parts, equipment and rebuild services for commercial laundries.

❏ TBR Associates

SPONSOR: Trade association representing the textile services industry.

of Arizona Inc.

Boilers and associated equipment for process steam, hot water and waste recovery.

❏ Superior Uniform Group

1733

Association of America

International Inc.

3848_H

4731

Microfiber products, towels, table linen, napery, fender/seat covers, sheets, patient wear and other textile products.

❏ U.N.X. Inc.

2502

❏ USA Technologies

2165

❏ Utilimaster

4721

Commercial laundry chemical products and dispensing systems for domestic and international markets.

Cashless payment systems, online laundry monitoring system, self-serve business centers, and energy conversation system for vending machines.

Walk-in vans, parcel delivery vans and truck bodies.

www.americancoinop.com

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2013

EXHIBITORS ❏ UWH Industries

2363

Wire and plastic hangers and related paper products for the uniform rental, dry cleaning, laundry and apparel industries.

V

❏ Vend-Rite Mfg. Co. Inc.

Cashless payment systems for coin laundries.

❏ Webb & Son Sewing

2432

1627

Tablecloths, napkins, aprons, sheets,

2754

2362

Machine Sales Inc.

Soap venders, bag venders, snack/ drink venders, coin laundry signs, plastic laundry bags and drop-off bags.

❏ Venus Group

❏ WashCard Systems

Industrial sewing equipment, parts, workroom supplies and custom clamping for automated machines.

❏ WeiserMazars LLP

1862

Accounting and consulting services for textile rental companies.

❏ Weishi Machinery/

4357

Fuji Star

❏ Williamson-Dickie

1721

Mfg. Co.

Men’s and women’s workwear, including coveralls, jumpsuits, uniforms, aprons and blazers.

❏ Woodbine Products Co.

5067

❏ Workrite Uniform

1820

❏ World Emblem

3033

Hand-care products.

Flame-resistant work apparel.

International

Custom embroidered, sublimated and screen-printed emblems.

THE SPORTDOZER OF LAuNDRY. The command of a sports car. The power of a bulldozer.

The minimized costs and maximized performance of eBoost™ technology and 200 G-Force extraction. Add them up along with the unmatched store management of Galaxy™ Controls, and Huebsch ® efficiency rakes in revenue unlike anything you’ve ever seen.

Learn more about Huebsch and an incredibly low 5.50% variable interest rate at Huebsch.com/Sportdozer.

american coin op / may 2013 3848_Huebshch_sportdozer V3a.indd 3

towels, hospital linens and chef apparel.

❏ VF Imagewear Inc.

4701

Industrial workwear, hospitality garments, corporate apparel and protective apparel; managed uniform programs.

❏ Vintex Inc.

Launderable barrier fabrics.

❏ Wasatch Co.

W

1958

1823

4931

Heavy-duty washers and dryers for industrial laundries and dry cleaners.

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Dryers, washer-extractors, steam equipment, dry cleaning equipment and pressing equipment and supplies.

❏ Western Textile

Healthcare Inc.

2562

trim 8.125x2.5

bleed 8.375x2.5

❏ Wesvic Systems

2655

❏ WET-TECH,

4740

The Ozone People

2421

Chemicals and detergents, including bacteriostats, hand soaps, odor neutralizers and sizing; wastewater treatment.

❏ White Conveyors Inc.

Automated garment-sorting, storage and retrieval systems.

❏ Xeros Ltd.

X

Commercial laundry system that utilizes polymer beads.

❏ YAMAMOTO

Ozone equipment.

Y

Japan Inc.

4601

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❏ WSI

Reusable incontinent products, including underpads, diapers, briefs and clothing protectors.

Automated system for tracking productivity of dry cleaning and laundry equipment operators.

Towels, sheets, table linen, aprons, chef apparel, patient wear, bath blankets and other textile products.

❏ Wash Tech

live 7.625x2.5

4748

4621

Washer-extractors, ironers and folders/stackers.

■ MAY 2013

AMERICAN COIN-OP 31

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Get the

MOST from Your Clean Show Investment

By Phillip M. Perry

S

o much to learn. So many people to see. And so little time.

You’ll face that predicament at the Clean Show, especially now that the show is one day shorter than previous events. You are not alone: Confronted with crowded aisles and hectic booths, attendees too often return home with no more than a confused mass of general impressions.

You can do better. Trade shows can be powerful tools for boosting business profits. The secret is to plan for success and spend time wisely.

How to? Read these tips from trade show experts:

SET YOUR GOALS “Before arriving at the show, make a plan with specific ‘keeper’ ideas,” says Mina Bancroft, a management consultant in Palo Alto, Calif. “Then prioritize them.”

Include specific descriptions of what you want to find, such as: • New items of merchandise • Line extensions • Lower costs in existing lines • More reliable sources 32

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• Promotional goods Select the best and list them in order of importance.

Next step: Translate your goals into an ‘A’ list of vendors to see. “Do some research on the show’s website [cleanshow. com] to identify companies and booth numbers,” says Howard Friedman, a trade show consultant in suburban Los Angeles.

“That will assure that you see the most important things.”

It’s also smart to draw up a ‘B’ list of goals, suggests Friedman. “While these items may not be ‘mission critical,’ they can help open your eyes to innovations and new ways to approach problems you may have.” Tackle secondary goals

Photo: © American Trade Magazines LLC/Nathan Frerichs

in the remaining time after completing your primary ones.

Bonus tip: Ask yourself “What is the biggest problem I have in my business?” Write it down and take it to the show to get answers from exhibitors.

STRATEGIZE YOUR WALK It’s tempting to spend the first hours performing a walkthrough. That can be a mistake.

“The last thing you want to do is shop the floor as you shop a flea market, just walking down the aisles and looking at things,” says Peter LoCascio, a Salem, Ore.-based trade show consultant. The clock moves quickly. It’s easy to run out of time before you accomplish

what you need to do, he adds.

Instead, use a show floor map to plot out your walking pattern so you can see the greatest number of vendors in the least time. Schedule a certain amount of time to each vendor on your “A” list.

Bonus tip: Avoid duplication of effort by allocating tasks among other people from your company or organization who are attending the show.

TAKE CHARGE AT BOOTHS Deal with booth personnel efficiently. Determine early whether they are willing and able to answer your questions.

“When you go into a booth, there is no reason for you to www.americancoinop.com

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waste your time,” says Bob Dallmeyer, a Los Angeles consultant. “Prepare some quick questions that pertain to your buying interests. If the booth people can’t answer those questions, then you have to smartly move on.”

Not all booth personnel are alike. “A well constructed booth has people at various levels,” says Bancroft. “One person will be at ‘in-depth’ level; others will be at beginning and intermediate levels.” No in-depth person at the booth?

You need to decide if you have sufficient interest to ask for an appointment with the right person.

An alternative is to obtain the name and contact information of a person to call after the show’s over. That can be a prudent step anyhow. “Exhibitors often fail to follow up trade show leads in a timely fashion for a multitude of reasons,” says LoCascio. If you are serious about learning more about a product or service, you may wish to obtain the name and number of the local sales person in your territory.

Bonus tip: Save time by stating, “I need to make a business decision,” as you enter each booth. Then state the nature of the decision and ask how the vendor’s products will help.

SCHEDULE WISELY Remember that ‘A’ list of vendors? Make sure you see them all by scheduling advance appointments, either before you leave for the show or when you arrive. “There’s nothing wrong with reaching out and saying, ‘I would like to meet with a specialist on Product X,’” says Friedman. “Engaging before the show is completely fine. That will make your time more productive. And the exhibitor will be delighted.”

“If you are already a customer, you will want to talk about innovations, new orders, or things that are upsetting you,” says Dallmeyer. “And if you are considering making a purchase, you will want exclusive time in the booth.”

Bonus tip: Clustering your 34

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appointments by exhibitor location will reduce walking time.

TAKE NOTES EFFICIENTLY Haphazard note taking can result in a confused mass of papers stashed on a shelf back home or in your office. That means you lose information critical to business success, including the names of key contacts.

Modern gadgets to the rescue! “We are seeing all kinds of new technologies to avoid the traditional business-card exchange,” says Doug Ducate, president of the Dallas-based Center for Exhibition Industry Research. “These include badge-swiping technologies that allow exhibitors to send information efficiently.”

Electronic brochures have, in many cases, replaced paper ones. “At some booths, you can use computers to send yourself information about what you have seen,” says Ducate. “Push a button and the information shows up on your smartphone and sits on your computer back at the office.”

“Old tech,” though, has its place. “Plenty of people still collect business cards and take notes on them,” says Friedman.

“These can be great memory joggers to help connect the dots after the show.”

Bonus tip: More attendees are entering information into iPads. Digital notes are efficient for later review, and also for passing along key insights to people who did not attend the show.

POW-WOW AT QUIET TIMES Sometimes, product information is fairly simple to grasp.

Other times, though, you may need to devote critical thinking time to technical details.

“When you go to a trade show, the individual who has paid for a booth is trying to sell you something that may be quite complex,” says Bancroft.

“That means you must initiate a way to find out more about that item, and you can’t do that at the typical show floor, which is usually a chaos of noise and confusion.”

n Exploit Social Media While at Clean Conversations with other business people at trade shows like the Clean Show can lead to profitable business insights. So can the modern equivalent of the backyard chat: the social media network.

“Social media have created a whole new dimension to trade shows,” says Bob Dallmeyer, a Los Angeles-based trade show consultant. “Exhibitors are embracing social media to drive people to their booths. For example, a vendor may invite buyers to say a certain word to get a certain percentage off.”

The social medium of choice seems to be Facebook, followed closely by Twitter. Conversations with buyers are often uploaded to inform other buyers what is happening.

Social media are critical even if a show is not a buying show, adds Dallmeyer. “Exhibitors will disseminate news about their products so everyone knows what is happening.”

Solution? Schedule some “quiet time” to make rational decisions, suggests Bancroft.

“Ask the booth sponsor to meet you for breakfast or lunch, where the quiet atmosphere allows you to go through the information you need to compare products.”

Bonus tip: Reduce travel time by scouting out a convenient venue for business talks before you meet exhibitors.

ALLOW FOR SERENDIPITY Schedule your time, but leave some open space. One of a trade show’s strengths is a potential for ‘serendipity,’ or the discovery of unanticipated knowledge or connections.

“Everyone at the show wants to discover new things and meet new people,” says Friedman.

“That can be a productive situation: You may meet someone who does something similar to you but who is not a competitor. It can even happen in a lunch line. So, I encourage you to find the opportunity to say hello to people.”

Bonus tip: After you complete your important work, schedule time to visit less-promising, lower-profile booths.

CHOOSE SEMINARS WISELY What seminars should you attend? Reaching a decision can be difficult. Every hour you spend at a concurrent session, after all, is an hour off the show floor.

The value of seminars is reflected in their growing pres-

ence. “We have found that 40% of today’s exhibit floor is devoted to concurrent sessions, up from 20% some years ago,” says Ducate. Why’s that?

“People are looking to solve technical problems, and they will attend sessions that promise to do that.”

Attend those seminars that deal with topics of immediate concern to your business. Look at each seminar listing and ask: “Will the information in this seminar help me solve a specific problem?”

Bonus tip: Call seminar leaders before the show for more details about a prospective presentation.

SHARE THE WEALTH Productive trade-show going is a learned skill. Pass along the talent to the next generation. “It’s good for a seniorlevel person to bring along a junior one,” says Friedman.

“The senior person can make introductions and put products in the context of business initiatives. Relationships established at trade shows can be very helpful in the future.”

Sharing such knowledge can lay a foundation for continuing profitability. And it will help foster a habit of efficient tradeshow buying. “Time is money today,” says Dallmeyer. “You need to maximize what you do at every trade show.” n Phillip M. Perry is a freelance writer based in New York City. www.americancoinop.com

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coin-op 101

What to Look for in a Distributor Qualities to seek when determining which partner is best for you As an entrepreneur in the laundry business, you’ve either invested, or are planning to invest, a significant amount of capital toward opening a Laundromat. You want a high return on your investment, and the first step toward accomplishing this goal is to select the right distributor partner.

Nick Luzecky There are specific skills and experiences that a distributor should possess in order for them to qualify as an optimum partner.

LONGEVITY Make sure that the company has an established history of providing equipment and services to Laundromat owners, and is financially stable. Usually, if a distributor has a long history of experience, it is financially stable and will be there to support you long after your store opens.

It’s important to ask, “How many vended laundries has your company sold or rehabbed within the past five years?”

You’ll learn whether the company is more product sales-driven or a full-service shop.

You’ll want to choose a distributor with a lot of experience in building new stores and total rehabs rather than one with a focus on one-off machine replacements.

SERVICES Before entering into a contract with a distributor, make sure you know the full spectrum of services that will be available.

Remember, you’re looking for a partnership – someone who can help you not only 36

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coin-op 101

build your Laundromat, but also provide maintenance services and post-sales support.

COMPETITIVE ANALYSIS Before you build a Laundromat, your distributor should conduct a full analysis of the market where you will be providing services.

An experienced company will provide information on demographics, competition, location options and revenue potential.

FINANCING ASSISTANCE Distributors often have commercial laundry manufacturing partners that provide in-house finance programs. Their financial teams have decades of industry expertise and are dedicated to providing high-quality, laundry-focused financing. They will act as a full-service lender, with progressive programs, resources and services designed to support you as you build your laundry business.

The best in-house financing services control the underwriting process and, in many cases, can provide a decision within 24 hours or less. Some will process applications for loan requests under $100,000 online, offer low rates, waive prepayment penalties for

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full or partial prepayment, and require little or no security deposit.

A preferred laundry professional should personally manage your account from the beginning to the end of your loan, and online account management should be available at your convenience.

LAUNDRY DESIGN A distributor should have access to laundry design services if you require some assistance outside of your architect and general contractor. This service is sometimes provided by the equipment manufacturer, and is available to assist you as you prepare to build out your store with several timesaving design and planning tools.

A laundry design service can bring your vision to life, from the general layout of the space down to the details, including the location of tables, coin changers, service counter and seating. Designers can use anything from a quick sketch or a few rough notes to create a professional and polished preliminary drawing that envisions the future of your laundry facility. Top design services will develop a 3-D rendering to offer a clear, accurate representation.

Designers can create an organized and easy-to-read utility schedule that enables you to see at a glance the requirements needed

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for electrical, drain, gas, exhaust/venting and water, which better allows for pre-planning of equipment installation.

RELIABLE, DURABLE EQUIPMENT A distributor should offer commercial-quality vended laundry equipment. Make sure you do your due diligence to ensure the equipment offers superior product design and is performancetested, both in the lab and the field.

With advances in technology, there are sophisticated control platforms available that can help increase profitability with multiple cycle modifiers, time-of-day pricing and multi-level pricing.

Equipment should be backed by warranty, such as a 10-year, transferrable extended warranty on certain cabinet hard-mount washer-extractors that cover the frame, outer tube, cylinder, shaft, bearings and seals, and the bearing house.

FACTORY SERVICE You’ll want to select a distributor that has factory-trained service technicians strategically placed within its territory for the fastest response to a service or maintenance issue. These technicians should

have immediate access to commonly replaced parts on their service vans, and the distributor should have a warehouse stocked with genuine parts to provide immediate replacement service.

POST-SALES SUPPORT When you have a distributor partner, the relationship doesn’t end once the store is open. Your partner should be there to answer any questions post-sale, as well as provide advice on how to host a successful grand opening, market your services, increase profitability, and pursue expansion opportunities in the future.

Other essential services should include an in-house installation team, owner/operator training, and direct access to an equipment manufacturing representative.

Knowing what to look for in a distributor will help you select the right partner for your business venture. So choose wisely. Do your due diligence, and don’t be afraid to demand excellence. n Nick Luzecky is the president of KeeWes Equipment Co., Springfield, Mo., and a Speed Queen Commercial distributor. He can be reached at nluzecky@keewes.com or 800-383-9274.

LOW COST MANUFACTURING CO.

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COME VISIT US AT THE CLEAN SHOW BOOTH 2563 WE ARE THE BEST SOURCE FOR WASHER AND DRYER PARTS 318 Westbury Avenue • Carle Place, NY 11514 • Visit us on the web at www.lowcostmfg.com

Call Us Toll Free: 800.761.8230 0413aco_Low Cost.indd 1 www.americancoinop.com

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516.997.9866 MAY 2013

3/18/13 American Coin-Op 39 2:25 PM

4/23/13 9:13 AM

an outsider’s view

Now Hiring: Keep Those Interview Questions Coming

Howard Scott

You need to hire a staffer, but how do you go about the process so that you employ a good person who will stay for a bunch of years? To get someone who will do the work, be attentive to customers, and get along with you? It’s not easy, as most of you can probably attest.

How many times has someone looked good on paper and been hired, only to begin coming in late, calling in sick, and not performing up to standard?

The individual has to be terminated, and you are back to where you started. This has happened too many times, I’m sure.

As a starter, set up an interview; never hire off the application or from recommendation. You want to meet the person, size him/her up, and get a feel for your relationship. It could be that the individual is perfectly competent and understands the business but rubs you the wrong way (he is a know-it-all or a chronic complainer, for example). That dynamic wouldn’t work out.

Having said that, look over the application and ask questions. Why did you only last a year and a half in your last job? Why did you move from industry to

Photo: ©iStockphoto/Kirby Hamilton 40

American Coin-Op MAY 2013

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industry, and never stick in one field? What was the reason for your recent termination? Why didn’t you graduate high school? What exactly did you do in your last job?

On paper, what you would like to see is steadiness, someone who has held a few jobs of some duration.

That means the person was steady, stable, and did a good enough job that the boss was satisfied. What you don’t want to see is a candidate with a checkered work history.

Keep the questions coming. What do you expect this job to be like? Do you have any mechanical aptitude?

What is your personal life like? What are your obligations to family members? What is your transportation situation? The point of your questions is to get the individual to talk, which then gives you an opportunity to evaluate.

Now, you have to ask yourself some questions: Is this candidate steady enough, and stable enough? Does she need a job or is she only casting about? Is this job right for her, or is it just something she will do for a few months and then move on as soon as she finds something more appropriate?

Can I see this person working for me for a long time?

Does she have the kind of personality where I can mold her into a company person, or is there friction already building? Does this candidate have a chip on her shoulder? Is she mentally stable?

Next, ask your candidate a series of prepared questions: What is your best strength? What is your worst weakness? What type of people do you like to work for?

What type of people rub you the wrong way? Why is it important to be at work on time? Why should one never call in sick? The purpose of these questions is to pin down the candidate’s work habits.

Now it’s time to explore the hypothetical. If a machine broke down and the customer started to yell at you, how would you handle it? If it was snowing, and you couldn’t get your car shoveled out to drive to work, how would you proceed? What would you do if the boss asked you, at the last minute, to work overtime?

If the boss yelled at you for a mistake you made, and you feel you didn’t deserve it, how would you react? If you weren’t getting along with your shift replacement, www.americancoinop.com

4/23/13 9:15 AM

SERVING THE LAUNDRY INDUSTRY SINCE 1997.

5000 LONG BEACH RD ISLAND PARK, NY 11558

516-432-3834 REBUILT MACHINES

PARTS

NO COMPETITOR GOES TO THE EXTENT WE DO TO REBUILD MACHINES! * THIS IS OUR BUSINESS & OUR POLICY NEVER CHANGES! * WE SELL OUR REBUILT MACHINES AT UNBEATABLE LOW PRICES.

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Our Parts Department has thousands of products on over an acre lot.

If we don’t have what you want, ask us, and we’ll find it for you.

FACILITY DESIGN From initial site inspections and recommendations to equipment purchase and installation, we are here to help with every aspect of your project.

WASCO 185’s 220/1 & 220/3 WASCO 184’s 220/1 & 220/3 WASCO 125’s 220/1 & 220/3 WASCO 124’s 220/1 & 220/3 WASCO 74’s 110 v & 220/3 WASCO 75’s 110 v & 220/3 WASCO 620’s 110V

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We can help you with specifications, dimensions, illustrations of commercial and on-premise laundry equipment.

FINANCING We are able to offer competitive rates and low, affordable monthly payments for financing coin laundry and laundromat facilities.

We have a coin laundry financing solution to meet the needs of new store owners, and veterans alike.

ACRES OF HARD TO FIND USED WASHER & DRYER PARTS WASHER & DRYER FRONT & SIDE PANELS ALL MAKES AND MODELS STARTING @ $50 WASHER DOOR $35 & UP COMPLETE DRYER DOOR $35 & UP COMPLETE ANY WASHER TUB 18#, 35#, 50#, WITH NEW BEARINGS $175 & UP WITH EXCHANGE ALL DRYER BASKETS $75 & UP ESD CARD READERS $150 EA EMERALD SERIES COMPUTER BOARDS $575 EA LET US REFURBISH YOUR PANELS ~ FRESHLY PAINTED PANELS IN EITHER ALMOND OR WHITE ... $70 EA CALL FOR SPECIAL NEEDS

THERE ARE MANY INTERPRETATIONS OF THE WORD REBUILT—BE A SAVVY CONSUMER— TAKE THE TIME TO VISIT OUR WEBSITE @ www.nylaundry.com VIEW THE ILLUSTRATIONS THAT WILL SHOW YOU THE WAY WE REBUILD MACHINES— THE RIGHT WAY!!

VISIT OUR WEBSITE TO SEE MONTHLY SPECIALS

AN OUTSIDER’S VIEW

what would you do to change the situation? If you promised a course, I must check with my husband and see if he approves,” customer his order at a certain time and then see later that it will which cancelled everything she had said and made me realize that she didn’t really want the job. not be ready when you said it would, what would you do?

Always check one or two references. They could be the canThe purpose in using these examples is to calibrate how well the candidate thinks on her feet. Can she make sensible decisions didate’s friends and offer bland platitudes, but they might say something insightful. Once, I got a former employer to admit he quickly? Also, it shows the candidate what’s in store.

Ask the individual if she has any questions, then answer her fired the candidate because she stole money. That did not go down concerns frankly. If you are dishonest or deceptive, it will come well in my evaluation. Still, don’t automatically accept everything out. For instance, if she asks about opportunity for promotion and you hear.

Never decide on the spot; think about the candidate overnight. you operate just one attended Laundromat, the chance for promotion is not high. You can offer her a stable position, and she must Review in your mind what she said. Peruse her application. Note realize that. Otherwise, a year later, she will want to move out of the reference comments. Sleep on it. Then go with your gut feeling. her slot, and there will be nowhere to go. The way you answer Hopefully, you’ll get it right.

There are many ways to hire staffers. Some interviewers talk might be her opportunity to determine if she wants to work for about themselves and their positions, but I think that forcing the you or not.

Look the candidate in the eye. See that she makes eye contact. interviewee to discuss herself or himself is a better way to get a Perhaps you will see something—a desire to work, a need for a sense of who they are and what they can bring to your business. n break, a yearning for steady work. Or perhaps your stare will Howard Scott is a long-time business writer and small-business get the individual to say something, anything that might help or PM Page 1 published 4:51 four books. hurt her case. Once I did this, and the candidate blurted out, Standard_half_horz “Of consultant. He has2/14/12

We’ve Moved! Please use our new address below!

See us at Clean Show • Booth # 1643

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0513aco_p40-42.FINAL.indd 42

www.americancoinop.com

4/23/13 9:15 AM

Over

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Phone: 708•371•9595 Fax: 708•371•8777 www.millerlaundry.com

Store Hours: M-Th 8am-6pm, Fri 8am-5pm, Sat 8am-2pm

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advertisers’ index Advertiser

Page

Advertiser

Page

AC Power........................................................................ 38

LG .................................................................................... 3

American Dryer Corp...................................................... 15

Low Cost Manufacturing ................................................ 39

American Switch.............................................................. 47

Maytag Commercial Laundry ............................................ 7

Card Concepts................................................................. 21

Monarch Coin & Security.................................................. 9

Clean Show....................................................................... 35

Mountain Electronics................................................. 42, 46

Coin-O-Matic.................................................................. 43

NATCO............................................................................ 44

Dexter Laundry................................................................. 13

New York Laundry Equipment........................................ 41

Eastern Funding............................................................... 11

NIE Insurance.................................................................. 17

ESD Inc............................................................... 24, 25, BC

PartsKing......................................................................... 33

FrontecStore.com.............................................................. 46

Pellerin Milnor................................................................. 19

Gold Coin Laundry Equipment ....................................... 23

R&B Wire Products .......................................................... 1

Great Lakes Commercial Sales ........................................ 46

Royal Basket Trucks......................................................... 42

HHC Electronic Service................................................... 47

Setomatic Systems.......................................................... IFC

Hamilton Engineering...................................................... 36

Speed Queen.................................................................. 16A

Huebsch......................................................... FC, 27, 29, 31

Super Computer Boards................................................... 46

Irving Weber................................................................... IBC

Vend-Rite........................................................................... 5

Laundry Concepts ........................................................... 37

Wells Fargo Insurance Services........................................ 20

Flooring and lighting are two of the biggest factors in a store’s appearance and desirability — and are often the most neglected.

44

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www.americancoinop.com

4/23/13 9:17 AM

Calendar

upcoming events May 6

7

7

8 Alco Washer Center Annual Equipment Show Mars, Pa. Info: 724-658-8808 Great Lakes Commercial Sales/Maytag Spring Product Expo & Service Schools Peoria, Ill. Info: 800-236-5599 Star Distributing Co. Open House/Service School Nashville, Tenn.

Info: 800-897-7570

Western State Design Dexter Service School Cerritos, Calif.

Info: 800-633-7153

8

Connecticut Laundry Equipment Open House North Haven, Ct. Info: 203-763-9163

9

Hermes Equipment Co. Open House Bloomington, Ill. Info: 800-851-9939

9

Western State Design Dexter Service School

Fresno, Calif.

Info: 800-633-7153 11

Great Lakes Commercial Sales/Maytag Spring Product Expo & Service Schools Wauwatosa, Wis. Info: 800-236-5599

15

Laundry Concepts Profit Workshop Addison, Ill. Info: 800-845-3903

Visit AmericanCoinOp.com for more calendar listings!

Most popular stories from AmericanCoinOp.com for the 30 days ending April 15 — (WE) Denotes Web Exclusive

Top Five Stories

Columnists/Features

Our Sister Websites

• Single-Load Liquid Laundry Packets Deserve Special Attention (WE)

• Taking Advantage of Opportunities to Upsell

From AmericanLaundryNews.com:

• Mac-Gray Delivers Increased Profitability Despite Flat Total Revenue (WE)

• Student Missionaries Donate Time to Launder Clothes of Those Less Fortunate

• Maytag Commercial Laundry Honors Standout Distributor Performances

• Store Traffic: Finding a Better Balance

• OPL 101: Technology Wrings Costs Out of Laundry Operations

• Survey: Combination of Factors Attract Coin Laundry Owners to Clean Show

From AmericanDrycleaner.com:

• Internet Sensation Drummer Boy to Play During Clean Show • StatShot: Coin Sales Dip in ... (WE)

www.americancoinop.com

0513aco_p45.FINAL.indd 45

• Annual Survey: Latest Numbers Reflect...

• OSHA Fines New Jersey Laundry $165,000 for Safety and Health Violations

• Necktie Cleaning as Much Art as Skill • Shopping for a Counter Computer

MAY 2013

American Coin-Op 45

4/23/13 9:18 AM

classifieds

BEARINGS

COIN-OP FOR SALE

Equipment For Sale

DIRECT LAUNDRY SYSTEM Queens NY 718-468-1119 / 917-678-2095

North Alabama 2 Coin Laundries for Sale. Located in beautiful lake Guntersville and Arab. Both stores are well maintained. Call 205-429-4886. More info and pictures at 4sale4trade.com

DIRECT LAUNDRY SYSTEM 98-47-212 St, Queens NY 718-468-1119 / 917-678-2095

Commercial & Industrial Bearing Job & Repairs NY NJ CT PA Area.

W 184 W 125 W 74 HC 20 HC 30 HC 50

$500.00 $375.00 $250.00 $275.00 $325.00 $500.00

W 185 W 125 W 75 W 184 W 124 W 74 JT0300 JT32DG

ELECTRONIC REPAIRS

No one has done more Bearing Jobs than us, Count on Experience.

$3000.00 $1700.00 $900.00 $2800.00 $1600.00 $800.00 $1800.00 $1500.00

Lots of Washers, Dryers, Motors, Baskets, Gas Valve, Computers, Doors, Front & Side Panels etc.

20 Years’ Experience Florida & Georgia area VICTOR @ 321-946-9890

Washers comes with 2 Years Bearing, 1 Year Limited Parts & 90 Days Service in the NYC and Tri-State Area.

BUSINESS OPPORTUNITIES

Many Brand Names not listed.

VENDING MACHINE SALES—Nationwide. In business since 1960. Machines, coin changers, soap venders bulk. Place machines near your business & grow. 100% Financing. Call the rest, then call the best. Phone or Fax 800-211-1066, 800-917-VEND. www.vendingpriceline.com

Florida & Georgia area VICTOR @ 321-946-9890

EQUIPMENT REPAIRS Repair Front Load WASHER Bearings.

Call Tony P. 516-805-4193

Computer Boards

EQUIPMENT WANTED

Computer Boards Sold&Repaired

Buying coin washer/dryer routes in the Southwest region. Call Rod at 800-729-8434 x135

>>>>>>>

>>>>>>>

(Lowest Prices in the U.S.) Hundreds of Computer Boards for Sale!!!

Dexter, ADC, Speed Queen, IPSO, Wascomat, UniMac, Primus & more Timers and Ignitors Repaired!!!

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Super Computer Boards 14340 Bolsa Chica Road #I, Westminster, CA 92683

(877) 870-5553

Laundry Equipment Parts Repairs Bearing Job Over 20 Years’ Experience.

• (714) 377-9753

COIN-OP FOR SALE LONG-ESTABLISHED coin laundry with drop off and cleaning business, fully staffed, turn key operation in the most livable city in the U.S. TALLAHASSEE FL. Call 850-402-7683 for more information.

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www.facebook.com/ greatlakeslaundry

Brookfield, WI Troy, MI Wyoming, MI Dayton, OH Indianapolis, IN

1-800-236-5599 1-888-492-0181 1-800-821-8846 1-888-877-4382 1-800-577-7103

www.greatlakeslaundry.com

Looking to sell some used equipment? www.AmericanCoinOp.com

46 American Coin-Op MAY 2013

0513aco_class.FINAL.indd 46

www.americancoinop.com

4/23/13 9:39 AM

SERVICES AND SUPPLIES TIMERS REBUILT — IPSO main & reverse, Milnor, Dexter, Primus, Whirlpool, Speed Queen, Maytag & Continental Girbau, Wascomat Generation 4 and 5.

Call for price sheet.

Reeco Timer Co., 2860 Kirby Circle, N.E., Suite 14, Palm Bay, FL 32905, 888-952-1889.

CARD READERS FIXED

SERVICES AND SUPPLIES

SERVICES AND SUPPLIES

WASHERS and DRYERS COMPUTER BOARD REPAIR

WASHER AND DRYER COMPUTER BOARDS REBUILT Igniters repaired Washers: $70 - & up Dryers: $40 - & up Igniters: $25 - & up Rebuilt Timers - Wascomat, Huebsch, Speed Queen, IPSO, Laundry Center, Maytag Call for exact price which includes free return shipping

ADC 137213 / 137234 . . . . . . . . . . . . . . . . . $65.00 Igniters . . . . . . . . . . . . . . . . . . . . . . . . . . . . call Dexter VFD Inverter (Delta Motor Control) All Models (9375-xxx-xxx) . . . . . . . . . . . . . call Stack Dryer . . . . . . . . . . . . . . . . . . . . . $65.00 Coin Accumulator . . . . . . . . . . . . . . . . . $55.00 Maytag Computers . . . . . . . . . . . . . . . . . . . . . . $65.00 23004118 . . . . . . . . . . . . . . . . . . . . . . . . . call W10343020 . . . . . . . . . . . . . . . . . . . . . . . . call 33001129 . . . . . . . . . . . . . . . . . . . . . . $85.00 Motor Control . . . . . . . . . . . . . . . . . . . . $55.00 Speed Queen / Huebsch Computers . . . . . . . . . . . . . . . . . . . . . . $65.00 Motor Control . . . . . . . . . . . . . . . . . . . . $95.00 IPSO Micro 20 (209/00440/70) . . . . . . . . . . $115.00

HHC

Volume Discounts.

One-Year Warranty.

Free Return Shipping.

ELECTRONIC SERVICE

14844 Las Tunas Drive, Hacienda Hts., CA 91745

626-961-8678 • 800-820-9888 E-mail: hhc168@hotmail.com

WASCO GEN 5 DOOR LOCKS & TIMERS REBUILT Door Lock $75 • Gen 5 & 6 Timer $85 Gen 4 Timer $75 • Continental Timer $89 DRYER COMPUTER BOARDS ADC Stack $60 • Single $45 Huebsch SQ Board $45 Huebsch Old Style Board $55 Stack Dexter/Continental $65 Washer Coin Boards $65 Some prices may vary!!!!

JECON INC. SUITE 272, 11064 QUEENS BLVD. FOREST HILLS, NY 11375 One-Year Warranty on All Parts Send Core Unit with S&H Fees Call Toll Free: 1-888-532-6677 (888-JECON77) Local: 718-525-3733 • Fax: 212-656-1913 718-525-2266 Visit: JECONINC.COM We Now Accept All Major Credit Cards

El - Tech, Inc. 26 West St. Colonia, NJ 07067 For Complete Price List Please Call: 732-381-7620 or 908-510-6520 or visit us at www.eltechlab.com

Dominic’s New TOUCHPADS

METRO LAUNDRY TECH CORP. 253 East 204th Street, Bronx, NY 10458 ONE-YEAR WARRANTY ON ALL REPAIRS Please call 718-742-4137 Or 718-733-4313 Or Visit our website at www.metrolc.com e-mail us at metrolc@hotmail.com

DRYER COMPUTERS REBUILT Highest quality rebuilding for over 16 years Speed Queen and Huebsch

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One-Year Warranty!

Any questions call Ernie at (607) 798-7704 Mastercard and Visa accepted Send your computer to: D&E Dept. 1 1724 Hawleyton Rd. Binghamton, NY 13903 www.dryercomputers.com

Place your ad

ONLINE

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Contact classified sales to place your ad! • dfeinstein@americantrademagazines.com www.americancoinop.com

0513aco_class.FINAL.indd 47

MAY 2013 American Coin-Op 47

4/23/13 9:39 AM

newsmakers

ADC to Honor Top Distributor with New Martin Slutsky Award As American Dryer Corp. (ADC) markets a new company vision and direction for the future, it is also showing pride in its past by paying tribute to longtime owner Martin Slutsky.

ADC has newly established an award named for Slutsky to honor the top ADC distributor that demonstrates the philosophies upon which the company was built. It will recognize “remarkable achievements, dedication and unmatched success,” ADC says.

Slutsky launched ADC from the ground up in 1965. His most renowned accomplishment was inventing the 30-pound stack dryer to help coin laundries double drying capabilities, increase sales and save space.

The award will be presented to the distributor whose partnership is most admired, and with business practices that exceed customer expectations. The winner will be announced next month during the Clean Show in New Orleans.

“We look for a recipient that holds the same rapport and ingenuity that aligns with our company’s principles and standards,” says President/CEO Joe Bazzinotti.

Former Owner Indicted on Charges of Stealing Natural Gas The former owner of several Massachusetts Laundromats has been indicted in connection with allegedly tampering with gas meters and stealing natural gas valued at approximately $214,000, Attorney General Martha Coakley’s Office announced.

A statewide grand jury indicted Steven R. Bankert, 56, of North Attleboro, Mass., on charges of larceny over $250 (six counts), willful injury or interference with gas meter or other property (10 counts), and failure to file income tax returns (six counts).

“We allege that this defendant tampered with multiple gas meters at Laundromats he operated,” Coakley says. “He allegedly manipulated the meters in order to bilk utility companies out of hundreds of thousands of dollars.”

Her office began investigating Bankert in August 2011 after Columbia Gas filed a complaint. The company suspected tampering and theft of gas after detecting low and erratic consumption patterns.

The investigation determined that from 2008 to 2012, Bankert, who is a licensed electrician, allegedly tampered with 10 gas meters at six Laundromats he owned in the Massachusetts cities of Attleboro, Brockton, Lawrence and Worcester for the purpose of stealing gas from Columbia Gas valued at approximately $205,000 and from Nstar valued at more than $9,000.

Investigators also allege that Bankert has not filed income tax returns for the years 2006 to 2011.

At press time, his arraignment had not yet been scheduled.

Whirlpool earns honors for reputation, corporate citizenship Whirlpool Corp., the parent company of Maytag Commercial Laundry, has been recognized as a 2013 Top 50 Best Corporate Citizen by CR magazine, and one of the world’s Most Reputable 48

American Coin-Op May 2013

0513aco_p48.FINAL.indd 48

Companies by Forbes magazine and the Reputation Institute.

The company made the 100 Best Corporate Citizens list for the 11th consecutive year and the Most Reputable Companies list for the sixth straight year.

Considered the top corporate responsibility ranking based on publicly available information, CR magazine’s Best Corporate Citizens List ranks Whirlpool at No. 42. The company climbed 27 spots this year, with its highest scores coming in the corporate governance, environment, and climate change categories.

Whirlpool also ranked No. 43 on the Most Reputable Companies list with a score of 70.03 on the Reputation Institute’s RepTrack™ Pulse, the world’s largest study of corporate reputation.

“Whirlpool Corp. has long been known for its unique sense of responsibility in the way it operates,” says Jeff M. Fettig, chairman and CEO. “Being once again recognized by some of the most respected organizations in the world for this commitment speaks to the dedication of our employees and the work they do.”

Internet Sensation Drummer Boy to Play During Clean Show If the exhibits and educational sessions aren’t enough to draw you to New Orleans next month for the Clean Show, how about an Internet sensation?

The show’s management announced that 11-year old Jonathan Carollo, whose drumming performance on a washing machine went viral, will be performing at the June 20-22 event.

First posted to YouTube last September, Carollo’s Whirled Beat video has amassed nearly 1.8 million views and has been featured

by The Today Show, Good Morning America, USA Today and The Huffington Post.

The boy routinely drums on objects around his family’s Washington state home and decided that the top loader, with its large steel drum, was the perfect-sounding instrument when he grew bored playing his drum kit.

“We are extremely delighted to have such a talented person play at the show … especially when it’s on an appliance that most of our exhibitors and attendees work with on a daily basis,” says John Riddle, president of Riddle & Associates, the Clean Show’s management company. “It certainly will give them a new way to look at their washing machines.”

EIA projects gas prices to fall during summer driving season Drivers can expect to see regular gasoline retail prices averaging $3.63 per gallon during the summer driving season, according to projections released in the U.S. Energy Information Administration’s (EIA) April Short-Term Energy Outlook.

The projected monthly average price of regular retail gasoline will continue to fall through the April-September driving season, topping off at $3.69 per gallon in May to $3.57 per gallon in September. The EIA also expects this projection to be reflected on upcoming yearly averages: $3.56 per gallon in 2013, $3.39 per gallon in 2014. n www.americancoinop.com

4/23/13 9:20 AM

IWA_CoinOp_Ad:Layout 1

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