BTN FALL 24

By the Numbers Fall 2024 I August 22 - December 14

Enterprise Technology advances the dynamic digital ecosystem that drives how the ASU community learns, works and thrives.

Fall 2024 Throughout the fall 2024 semester, Enterprise Technology continued to refine its approach to artificial intelligence (AI), powering our community's most impactful initiatives from language bots that improve the accessibility of our narratives to hackathons that inspire students to harness AI to address large-scale societal challenges.

Our newsroom continues to highlight these inspiring efforts to transform the digital landscape and boost the effectiveness of our initiatives, whether in the classroom or the office. These efforts aim to improve learning, working and thriving at ASU and beyond.

Analyzing quantitative data semester by semester, By the Numbers highlights how Enterprise Technology fuels innovation at ASU and equips Sun Devils with the skills they need for tech-driven futures.

Learn Enabling extraordinary learning experiences.

76,562 Online immersion population students taking courses on Canvas.

40,587 Visits to all Learning Experience website lx.asu.edu.

8,368 Support request covering all LX Environments (LMS).

3,902 Subscribers to ET LX newsletter.

2,110 LX Design workshop attendees.

1,798 Tech Hub clients served.

1,684 Number of classroom incidents/requests resolved.

Fall 2024 I Learn

1,085 Participants in AI Innovation Challenge.

352 Projects completed in AI Innovation Challenge.

104 Number of classroom orientations completed.

Fall 2024 I Learn

Work Empowering purposeful work and innovation.

82,938,714 Website sessions across all ASU enterprise sites.

76,833,191 New Enterprise-wide emails sent via Salesforce Marketing Cloud.

54,299,480 Secure sign-in's to ASU web.

3,893,113 ASU total call minutes (Avaya, Zoom).

1,661,309 Unique active community members in My ASU.

842,776 Slack messages sent weekly.

458,433 New Prospective degree-seeking student engagements in Salesforce.

294,078 Experience Center contact volume.

Fall 2024 I Work

108,640 Community members using the ASU Mobile App.

98,722 New Atlassian comments by active community members.

75,901 ZOOM Phone Enterprise SMS/text messages.

68,082 Total Analytics Portal sessions.

3,191 New Current Atlassian active community members

2,244 SPAM calls blocked.

1,055 Security incidents escalated and remediated.

27 Number of Enterprise-wide projects that went live.

3 hours and 33 minutes Average priority incident resolution time by Operations Center.

56 minutes Median security event investigation and triage duration.

Fall 2024 I Work

Thrive Building community, culture and connection.

284,988 Visits to ai.asu.edu since launch.

217,233 Visits to tech.asu.edu.

3,237 Produced event participants.

326 New ServiceNow requests processed.

231 Colleagues celebrating workiversaries.

78 Colleagues participating in Culture Weavers.

28 Colleagues who started with us this semester.

12 Highly engaging events.

Fall 2024 I Thrive

By the Numbers is published each semester by Arizona State University's Enterprise Technology Creative and Communications team.

Our team of storytellers and digital strategists is excited to showcase how technology is driving transformation at ASU. Stay connected by visiting our newsroom at: tech.asu.edu/stories.

Interested in exploring more of our work? Discover our full range of publications on Issuu by scanning the QR code below.

tech.asu.edu Connect with us